Customer states the dryer is not heating, found the heat element had failed. Customer approved the repair, replaced the heat element assembly, vacuumed out the dryer and lubed the dry rollers. Cycled and tested the dryer is now heat as it should. ; used 1 de486a () from stock

Customer states the unit is not spinning. Did a diagnostics test and found the code was 3C3. Found the tub was not turning as it should. Disassembled and found there was debris stuck between the inner and outer tub. Removed the debris and the unit is now working as is should. Used no parts. The parts that were shipped will be returned.

Customer requested a new door boot, installed new door boot, checked for leaks. No leaks detected at this time.

Returned, removed the wash plate hub, installed new basket hub, calibrated the machine, cycled and tested, the washer is working as it should ; used 1 W10528947 (HUB) from stock

Customer states the soap dispenser door is not aways opening during the cycle. Tested and found when trying it manually the door would bind up. Removed and replaced the dispenser assembly, cycled and tested checked leaks, unit operating as it should