Not heating on bake. Failed tco was found I quoted replacement.

I replaced the control board and updated the firmware. The range is now fixed.

The customers concern was the bake and broil options did not work well as well as the cooktop seem to be weak. Upon arrival an inspection I found a gas range had been installed. I pulled the unit out and looked over things finding a soft spot in the wall on the lower right hand corner and I notified the customer. I then checked the unit to see if it was set up for natural gas or propane. The unit had been set up for natural gas but the customer has propane. I switched over the conversion to propane and adjusted the burners. The bake option got to 350? in 10 minutes. The cooktop is now much stronger and I adjusted the flame so they would not blow out when they were switched to low rapidly. The range is now converted properly and is working as designed.

"Customers complaint was while cleaning there is a giant spark and then the display went dead. Upon arrival in inspection I found the main board fried. Please order part number WB27X41350, and call and re-schedule with the customer. part has been redesigned.; saved tckt"

"Customers complaint was while cleaning there is a giant spark and then the display went dead. Upon arrival in inspection I found the main board fried. Please order part number WB27X41350, and call and re-schedule with the customer. part has been redesigned.; saved tckt"