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Service History 205

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed October 8, 2024 to October 14, 2024

Samsung RefrigeratorOct 8, 2024Farmington, MNTechnician: Delton

Model RF25HMEDBSR/AA

Added the evaporator add on heater and drain kit, tested and refrigerator is cooling and should no longer frost up and block fan. Refrigerator is working good.

“He assessed the issue correctly. Arranged for a follow up visit to complete the repairs given the fridge needed to be defrosted before doing the repair. Fridge is cold and works great now.”

Fred U.
LG RangeOct 9, 2024Forest Lake, MNTechnician: Lucas

Model LDG3036ST/01

Upon inspection igniter just glowed and didnt ignite. Replace igniter and fixed there issue.

“Lucas and Colin are awesome! I was able to secure an appointment immediately, they showed up when they said they would, solved the broken dryer caper, also removed the gobs of lint from my dryer vent hose, and even had time to additionally inspect and replace a part in my oven all in an hour!! The initial fee that is required to make an appointment goes toward the bill. If you want to be sure what the labor fee would be, be sure to ask, but it was worth every penny. I enjoyed our conversations, too! Real gentlemen! Thanks Omega for excellent service with a smile! Diane S. - Forest Lake”

Diane S.
Electrolux WasherStackedOct 10, 2024Hugo, MNTechnician: Lucas

Model ELFW7537AT1

Replaced drain pump and cleaned filter housing. Unit is good to go. No leaks

“Very professional. Came out the same day I called and finished in a timely manner. This is the third time I used omega force and I am very pleased with there service.”

Atlas Villas -michael O.
Frigidaire DishwasherOct 10, 2024Cottage Grove, MNTechnician: Tad

Model GDPH4515AF

Customer states unit not getting power. Checked outlet, no power. Breaker was flipped. Flipped breaker and determined dishwasher was tripping breaker. Checked power box on dishwasher and they had it wired in backwards. Re wired and dishwasher now functioning properly.

“He did a great job and was prompt on the appointment schedule”

Adewale A.
LG DishwasherOct 10, 2024Saint Paul, MNTechnician: Hyrum

Model LDTS5552S

On arrival, went ahead and opened up the machine. Replaced the pump with new part and tested. Machine seem to be working properly. Reinstalled dishwasher.

Kenmore WasherOct 11, 2024Bloomington, MNTechnician: Nate

Model 110.45088404

Replaced bad shock and cleaned out drain pump. Works great now

Frigidaire RefrigeratorOct 11, 2024Lakeville, MNTechnician: Delton

Model GRSS2652AF6

Replaced damper motor and UI. Damper opens/closes and is quieter. Tested an made sure all buttons respond and UI is working.Refrigerator is running and working good.

“I was impressed by not only Delton but by Dana and the woman I spoke to in the office(I am sorry I don’t remember her name). They were all friendly, helpful and professional. Also I appreciated the extra time they took to explain things to me and answered all my questions. In addition to the above Delton figured out the issue with my refrigerator. I previously had another repair company out here but never figured out the real problem and kind of gave up. Delton did a diagnostic test while the other company did not. VERY impressed with Omega Force all the way around!!!”

Lavonne L.
Whirlpool DryerOct 14, 2024Plymouth, MNTechnician: Nate

Model WED5605MW0

Running really loud. Found the blower wheel full of lint. Cleaned out dryer and blower wheel, and now it runs much quieter.

“They sent a tech out two days before I was originally quoted because they had a cancellation. I really appreciated that! The technician was very polite and professional!”

Michael M.
Fisher & Paykel DishwasherOct 14, 2024Blaine, MNTechnician: Lucas

Model DD24DCTX6

Tell motor and gave customer tips on cleaning out dishwasher. Tested operation. Unit is good to go

“Lucas was very friendly and did a great job fixing my dishwasher. He also gave me some helpful tips on cleaning my dishwasher and washing machine in the future.”

Shelley L.
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