Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed October 7, 2024 to October 8, 2024
Model SHXM4AY559
Dishwasher has become disconnected from the cabinet and was rubbing on the right side hinge preventing the door from being opened all the way. Adjusted the dishwasher so that it would swing correctly on the door. We secured dishwasher to the cabinet. Machine seems to be working properly now.
Model WDT720PADM2
Install new heater and valves. Tested the machine and service mode. Everything seems to be working properly now.
“Neat and organized. Explained what needed to be done. Cost effective choices. Gave good advice. Prompt service.”
Theresa R.
Model GFE26JYMWFFS
Replaced left ff door on refrigerator. Re-used ice maker, auger assembly, dispenser, user interface, water valve and tank assembly, gaskets, mullion and door handle. Started unit and verified operations. Cleared old faulty codes. Unit operating correctly. Set old door in box in garage for customer to dispose of. Locked up garage for customer.
Model PDSH4816AF0A
E30 flood switch found leak on upper left top rack. Screw hole plastic cover installed gasket through screw holes and tighten back down. Cleaned off. Insulation debris. Ran for 10 minutes. No leaks did observe flaw in stainless steel tub or hole is not completely round but addition of gasket resolved issue all functions test.good
“Kin on has been out for the repair of two appliances and has been communicative, professional, and addressed all concerns.”
Tyler W.
Model JB735SPSS
Installed customer provided 1 romex connector on range electrical whip to secure wiring to stove and keep wiring from loosening up. Verify range operation.
“Paul was professional, knowledgeable, and an absolute pleasure to deal with concerning our stove issue. He went the extra mile for our need to have our stove working in top notch order. I would recommend Paul to anyone having to have stove appliance worked on. He was able to communicate clearly and answered all questions we had. He was prompt and efficient . His personality lends a great attribute to his ability to come into homes and feel make the homeowner feel comfortable and confident in his skill set. He shared a piece that was missing our stove needed and made sure after I purchased the piece that it was installed correctly. He made a turn around visit to install this piece and could have easily been done with his day. We appreciated his service so much! Thanks Paul For a job well done!!”
Kimberly E.
Model GTWN4250D1WS
Completed motor/inverter replacement. Unit is now operating properly.
“Omega superhero Evan was great. Arrived when they were expected and was very clear with what was wrong and what needed to be done. Very happy with Omega and Evan all around.”
Zach J.
Model AWN632SP116TW02
Customer stated water leak on floor under washer. Inspected washer for leaks, everything looks good. Customer set a foil pan under standpipe. Found standpipe leaks after multiple loads of laundry. Customer to have plumber correct drain issue. Washer in great working order.
Model GX5FHTXVY07
Customer states that the machine makes a clicking and buzzing sound occasionally. Put the machine into service mode and started going through loads trying to see if they sound could be re-created. Discovered that the icemaker, which was not connected had actually been turned on. The sound was the water valve cycling without any water connected to it.disconnected the water valve and shut the icemaker off. Instructed the customer on what I found complete.
“Everything was outstanding right from the first call to make the appointment. Appointment folks were informative about all phases of the process. The technician arrived on time as promised. We discussed my concerns with the refrigerator. The tech worked with the refrigerator as well as consulting his resources. With in a reasonable amount of time the problem was discovered, and taken care of. The refrigerator now works great and is quieter than ever. If the need ever arises again I will certainly call these folks again.”
Paul B.
Model CS2062
Replaced and spliced in defrost sensor; Also moved it to upper right of evaporator per Liebherr tech support. Tested and refrigerator is cooling and working good.Informed customer that alarm might beep until refrigerator cools down since i had it all apart and its warm.
“Delton was very kind and professional would highly recommend him”
Gary R.
