We serviced a
GE REFRIGERATOR
Model GTE21GSHFSS
Near Monticello, MN 55362
Seth
Job Details: 03/16/2022
FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/16/2022
Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 03/16/2022
The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Plymouth, MN 55447
Phillip
Job Details: 03/16/2022
The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.
We serviced a
GE DISHWASHER
Model PDT785SYN5FS
Near Farmington, MN 55024
Delton
Job Details: 03/16/2022
"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFW850SSN1WW
Near Plymouth, MN 55446
Phillip
Job Details: 03/16/2022
The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.
We serviced a
KENMORE RANGE- GAS
Model 362.7556891
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT START. Inspected and tested. Dishwasher turned on and ran great. I drained it and then it wouldnt start. The start light just flashes. In service mode the door switch fails. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
Found the igniter failed again. Replaced igniter tested multiple times with the customer and never got any gas smell. Used 12400035 from truck stock; used 1 12400035 (IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
undefined; schdld next appmnt for 3/18 FRI !
We serviced a
GE MICROWAVE
Model PEB7227DL3BB
Near Corcoran, MN 55340
Phillip
Job Details: 03/16/2022
The microwave would not heat. I verified the issue was the magnetron. I replaced the magnetron and now it heats good and normal sounds only.
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/16/2022
The customer said that after a burner has been on for a while like 20 minutes. The ignitors will spark and the flame goes out. After checking and testing what I can Im pretty sure the issue is with the module. I advised the customer I will start with the module but it could be something else. Im ordering the module from Dey. ; ordrd 1 WP8286829 (Module)
We serviced a
MAYTAG MICROWAVE
Model MMV4205AAW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Customer says that when it was working it was really loud but it worked. Now turntable turns but is quieter and not heating. Found that cooling fan is rattling loudly as well as control board is not sending power to transnformer. Also the top vent grille plastic tabs are cracked and is loose and falls off. Control board 53001756; fan motor 53001650; fan blade 53001252; vent grille 53001529; saved tckt"
We serviced a
GE STACKED WASHER
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Replaced agitator, tested and is working good. Informed customer to follow user manual settings wash cycles to avoid any damage to clothing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"Found that washer not filling, found that the float switch was not hitting switch, looks like it was from not draining and causing float to raise and not line up. Adjusted float switch and found that there was a clog in the air break. Dissembled and cleaned out air break of small bone and debris. Ran full test cycle and all functions are working good and no errors. Dishwasher drains and is working good."
We serviced a
GE MICROWAVE
Model JVM1441SH03
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"No power, also door is cracked and hard to shut and latch is hard to line up to hit switches. Jumped fuse and got it to power on but loud buzzing, magnetron is bad. Also couple of buttons on number-touch pad are not responsive when pushed.Door Assyrian wb56x10283; magnetron wb27x10017; touch panel wb07x10952; fuse; saved tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT LATCH. Inspected and tested. Found the door latch is broken. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
MAYTAG WASHER TOP LOAD
Model A190
Near Minneapolis, MN 55422
Matt
Job Details: 03/16/2022
"Customer complaint is, MADE A SOUND DURING THE SPIN AND STOPPED, HOT MOTOR AND WIF OF SMOKE. Inspected and tested. Found the transmission has failed. Transmission is NLA."
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Eagan, MN 55122
Delton
Job Details: 03/16/2022
"Found that the dryer is making loud squealing, rollers, idler wheel are worn out. Also customer said clothes catching in lint trap, plastic is warped, must of got too hot at one point and is warped now can snag clothes. Door catch is broken so hard to close door. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10547292 (Pulley) and 1 349241t (Rollers) and 1 Wpw10111905 (Door catch) and 1 W11117302 (Grill)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/16/2022
The ice maker was not cycling on its own. I replaced the ice maker. The new ice maker filled. I advised the customer to dump the first couple batches of ice.
We serviced a
THOR RANGE- GAS
Model HRG3618U
Near Minneapolis, MN 55421
Nate
Job Details: 03/16/2022
"Replaced two bad burners, also needs new ignitor. Replaced bad gas valve, that ignites great now. Customer asked if we could find part number for door gasket. DW said he will look for that too. Gas valve, and two front burner assemblies.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Minneapolis, MN 55413
Nate
Job Details: 03/16/2022
Doesnt run. Control board blinking. Ordered new main PCB Wd21x27138 and UI board WD27X27021. DW ordered them for me. Install main PCB first. Coming from encompass. ; schdld next appmnt for 3/25 FRI !
We serviced a
LG DISHWASHER
Model LDT77797ST
Near Saint Paul, MN 55116
Nate
Job Details: 03/16/2022
"dishwasher has been having issue where it fills up with nasty water. I found the drain line was not looped up at all. Theres also a slow drain down the kitchen sink. I recommended getting the kitchen sink plumbing cleaned, and I looped the drain line up as high as I could. There is not much drain line to work with. When I was getting ready to go the customer mentioned that sometimes the dishwasher is flaky and it wont start or it will stop. Found a failing control board and quoted the customer for that."
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1WW
Near Bloomington, MN 55437
Nate
Job Details: 03/16/2022
Not running. Replaced a bad board. Runs great now.
We serviced a
LG DRYER- GAS
Model DLG2524W
Near Minneapolis, MN 55441
Nate
Job Details: 03/16/2022
"Not heating. Found the old fuse that tripped that LG recommends replacing with the improved fuse. Replaced fuse and bad belt, cleaned out lint and oiled rollers. Runs great now.; used 1 6931EL3003D (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ0
Near Elk River, MN 55330
Matt
Job Details: 03/16/2022
"Customer complaint is, SOUNDS LIKE SHOES ARE IN THE DRYER- LOUD THUMPING. Inspected and tested. Found a screw in the front felt glide. Removed screw and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Golden Valley, MN 55416
Nate
Job Details: 03/16/2022
Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
Needed to cut a zip tie. Everything works great now.
We serviced a
THOR RANGE - ELECTRIC
Model n/a
Near Minneapolis, MN 55415
Nate
Job Details: 03/15/2022
Had a random bolt hanging down. Removed bolt that must have fallen in there at factory. Everything looks good. Missing power cord.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEWW/AA
Near Chanhassen, MN 55317
Nate
Job Details: 03/15/2022
"Piece on top that pulls door in and latches it is completely broken off, along with the hard plastic from the door itself. Needs new door. Please submit for authorization. ; saved tckt"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS8
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
"Not cooling. Customer put in a new control board today. I verified heater works and bi metal good. Steamed a ton of ice off evap. All tests pass. Customer will watch it for drips when it goes into defrost, just to confirm its defrosting, by looking under front. Runs great now."
We serviced a
LG RANGE- ELECTRIC
Model LDE4413ST/00
Near Excelsior, MN 55331
Adam
Job Details: 03/15/2022
Customer states that the unit front right burner is touchy found nothing wrong with it. It is touchy but being most common to use and the style the nubs turn easy. The timer sometimes stays on and wont turn off. When I was there couldnt get unit to act up. If acts up will Need EBR80595302 control board ordered and rescheduled. ; schdld next appmnt for 3/18 FRI !
We serviced a
GE RANGE- ELECTRIC
Model JB645RK8SS
Near Excelsior, MN 55331
Adam
Job Details: 03/15/2022
"Unit kept blowing the circuit breaker on broil. Tested in bake works just fine even up to 500 degrees and also tested all the burns on at once and bake works just fine. Broil works for a while then will blew the circuit. Unhooked the purple wire to the broil element and ran and unit worked just fine. Ordered broil element and control board; ordrng 1 WB27X42666 (Control board), ordrd 1 WB44X26638 (Broil element)"
We serviced a
LG MICROWAVE
Model LMV1683SW/00
Near Woodbury, MN 55125
Delton
Job Details: 03/15/2022
"Found that microswitch shorted and melted. Replaced microswitch, spliced new connector, tested and microwave is heating and turntable is turning. Microwave is working good.; used 1 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Sartell, MN 56377
Seth
Job Details: 03/15/2022
Customers complaint with the microwave is when they use it and makes a horrible noise and I was the smell of burning electronics. The noise filter board has failed. Parts are on order note this will take two hours as this model has no quick access to the filter board.; ordrd 1 5304492543 (Filter board)
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2022
Water was leaking from the wash motor and floating seal. I replaced the pump and seal that all came together. I ran and it never leaked.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7120HW0
Near Albertville, MN 55301
Phillip
Job Details: 03/15/2022
The washer is getting the f7e3 shifter error. I made sure the basket and wash plate spin free and nothing is stuck under them or on the side. I cleared the error codes before I run a test. I ran calibration and a diagnostic cycle twice. Im getting the same error every time. I tested the shifter clutch and connections just like it says to. Everything is testing good. I did find the screw that jolts the rotor on a little loose. I tightened the screw but still getting the error. I need to order the control. Main control W11419051; ordrd 1 W11419051 (Control)
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN2WW
Near Champlin, MN 55316
Phillip
Job Details: 03/15/2022
The washer will start for a few seconds then shut off and says done. I found a few error codes for the accelerometer fault. I tried to run a spin test and nothing happens. I checked the main board and accelerometer for loose connections and all is good. Please order the board and accelerometer. 61 59 9 19 WH03X33657 AccelerometerWH22X32058 main control board; states that autho needed
We serviced a
GE DRYER- GAS
Model GFD55GSSN0WW
Near Andover, MN 55304
Phillip
Job Details: 03/15/2022
The customer said the dryer heats but takes a long time to dry. The dryer vents through the roof. I tested the dryer air flow from inside and it was poor. The dryer heats up fast then cycles off fast. I pulled the vent off and now it was working good. I advised the customer the dryer is good but the dryer duct needs to be cleaned.
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/15/2022
I found the check ball was sitting in the bottom and the filter was loose. I found the filter cover was missing and all the screws are missing. Im ordering the cover and screws. ; ordrd 1 WD12X10356 (Cover inlet) and 2 WD12X10356 (Screw)s and 1 WD02X10067 (Screw)
We serviced a
KENMORE REFRIGERATOR
Model 106.545424
Near Brooklyn Park, MN 55443
Phillip
Job Details: 03/15/2022
Water was leaking from the ice mold. I replaced the ice maker. I also replaced the filter for the customer. The customer had the filter. I purged 3 pitcher full of water. I subtracted $80 from the total. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3770HVA
Near St. Louis Park, MN 55426
Nate
Job Details: 03/15/2022
"Tension springs broke and the bearing is detaching from tub. Lots of vibrating from the bad bearing, which most likely caused the springs to break and the tub to drop. Customer is going to buy a new washer."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Waconia, MN 55387
Adam
Job Details: 03/15/2022
Unit was not cooling on Friday unplugged unit and plugged back in and now everything is fine since Saturday. Compressor was drawing the correct amps. No error codes are showing also. If continues good chance needs a main control board and inverter board.
We serviced a
GE DISHWASHER
Model GDF510PSR3SS
Near Prior Lake, MN 55372
Adam
Job Details: 03/15/2022
Unit was leaking out the front right side. Found the bottom seal was folding and wouldnt go back replaced both door seals and adjusted legs. Now unit isnt leaking ran for 30 minutes with no water drips. Before was leaking in 2 minutes
We serviced a
GE REFRIGERATOR
Model PSS26SGRBSS
Near Woodbury, MN 55129
Delton
Job Details: 03/15/2022
"Replaced ice maker line and water valve, tested and water dispenses and ice maker cycles and fills. No leaks. Refrigerator is working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2022
"Getting leak error and drain pump is constantly running. I found that the drain line, waterline, power cord are all foamed in and cant pull out dishwasher. I informed customer that somethings might break on dishwasher as i would have to force dishwasher out to diagnosis it. Customer was aware and wanted me to proceed. I cracked dishwasher drain line but able to get dishwasher out but other hoses and power cord would have to be replaced/ripped out. Found that was leaking from motor/sump, could see water marks and wet streaks.."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF393BTPAWR/A2
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2022
Found that bearings are bad to the point that the rotor is rubbing against the stator (motor) causing it not to spin and giving the error. Due to costs to parts/repair customer declined and will purchase new one.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MAV6300AWW
Near Burnsville, MN 55337
Delton
Job Details: 03/15/2022
Timer never stops and constantly run though every cycle. Also agitates immediately even while filling. Timer is bad. Ordering part and rescheduling.; ordrd 1 Wp22003393 (Timer)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX700XL2
Near Lakeville, MN 55044
Delton
Job Details: 03/15/2022
"Found that the washer is getting bracket speed fault. Actuator is bad. Replaced actuator, tested and washer completes diagnosis and no errors. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT1101CW/00
Near Rosemount, MN 55068
Delton
Job Details: 03/15/2022
"Found that previous company replaced tub to drain pump hose and it popped off. I showed customer and explained that strong clamp had to be used because from the manufacture its glued in place as well as the spring clamp. Customer approved estimate. Added new tightened clamps, tested and no leaks. Washer is working good.; used 2 CLAMP (43263 1.75 CLAMP) from stock"
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Minneapolis, MN 55426
Nate
Job Details: 03/15/2022
"The microwave died when the customer opened the door while it was running. Microswitches were due for a replacement, and fuse blew. Replaced all, runs and heats great now.; used 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW
Near Minneapolis, MN 55419
Nate
Job Details: 03/15/2022
"Iced up behind evaporator cover. Ended up finding a bad fuse, which didnt allow heater to come on. Replaced thermistor, installed drainage kit. Needs new fuse though. Im coming back Thursday to install that. Will charge same amount as quoted.; schdld next appmnt for 3/17 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Minneapolis, MN 55417
Nate
Job Details: 03/15/2022
Water line froze up a little again. Used steamer to get water flowing again. Also recommended customer leave little dispenser light on too. Works great now.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWW00
Near Minneapolis, MN 55405
Nate
Job Details: 03/15/2022
"Not cooling in fresh food section. Has a bad evaporator fan. Ordered new one, coming back Thursday to install. ; ordrd 1 WP2315539 (Evaporator fan)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Sartell, MN 56377
Seth
Job Details: 03/15/2022
"Not starting and leaking. Parts needed 807545704 - user interface with membrane back-ordered no on hands at Frigidaire, 5304514670 - main board back-ordered no on hands at Frigidaire. Please source parts or submit to autho. Unit will need to be uninstalled as they unplugged it from the wall behind it.; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DWO
Near St. Cloud, MN 56303
Seth
Job Details: 03/15/2022
"Loud during agitating, motor is bad for sure it makes noise when you spin it by hand with the belt off. There is another noise I believe is in the gearbox but I cannot duplicate or hear it with the motor noise. W11283592 - back ordered please source. W10721967 - May fix the gearbox noise but Im not confident, I think its in the agitation gear set, spin is quiet.; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD33GASK0WW
Near Big Lake, MN 55309
Seth
Job Details: 03/15/2022
Wont heat. I checked the dryer and found the ignitor was not glowing but power was present. Parts on order.; ordrd 1 WE4X448 (Flame detector) and 1 WE04X25996 (Ignitor)
We serviced a
GE REFRIGERATOR
Model GSS23GYPECFS
Near Monticello, MN 55362
Seth
Job Details: 03/15/2022
Ordered touchup paint for the new appliance through the manufacturer.
We serviced a
KENMORE DRYER- ELECTRIC
Model 11078832700
Near Eden Prairie, MN 55346
Adam
Job Details: 03/15/2022
Door wouldnt shut. Needed to replace the door latch. The hinges also were bad. I repaired and adjusted the hinges the best I could get and now its shutting good and not putting to much pressure on the door it self; used 1 279570 (LATCH KIT) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Clearwater, MN 55320
Seth
Job Details: 03/15/2022
Freezer door not closing. This model had drawer closure mechanisms that needed to be reset. I reset them and tested. TB12-21 issue was resolved.
We serviced a
FRIGIDAIRE FREEZER
Model FFU11FK2AW3
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2022
The universal fan has to much movement in the shaft. The shaft moves forward and the fan runs the back. Im ordering the oem part. ; ordrd 1 5304436055 (Fan moto)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Jordan, MN 55352
Adam
Job Details: 03/14/2022
Customers complaint is the unit isnt using all the detergent out of the unit found that spray arms had food and small plastic pieces which clog the spray holes. Which will not clean out and break down the soap in the dishwasher. If problem continues will need new dispenser and possibly bottom spray arm is bad. W10861000 is the dispenser I will need on return visit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/14/2022
Removed control board to send for repair
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 03/14/2022
"I replaced the UI and the control board. I tested the dishwasher, it is now fixed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model B
Near Elk River, MN 55330
Seth
Job Details: 03/14/2022
Customer complaints that the button fell off their user interface and they could no longer push the button on the control board to get it to start. Upon arrival and inspection I found it needed to use it interface and a control board. Both have been discontinued. The rear main bearing has one 16th to 1/8 and sl.
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550US
Near Chaska, MN 55318
Adam
Job Details: 03/14/2022
Found the unit was making a terrible noise when first starting. Tested the drain pump and tested fine. Went through diagnostic and found during the circulation pump test it would make the noise. Found the DD31-00013B wall spray arm motor was making the noise. Ordered part and rescheduled customer ; ordrd 1 DD31-00013B (Spray arm motor)
We serviced a
GE MICROWAVE
Model CSB912P2N2S1
Near Golden Valley, MN 55422
Nate
Job Details: 03/14/2022
Microwave working fine.
We serviced a
GE DRYER- ELECTRIC
Model DWSR483EB2CC
Near Minneapolis, MN 55404
Nate
Job Details: 03/14/2022
"Dryer hums but doesnt run. I took it apart, motor is shot. Also, has a broken bearing assembly. Quoted customer for a new motor and bearing. Also showed them the extra long vent and told customer best to replace it with rigid vent, shorter vent too.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS2
Near Minneapolis, MN 55417
Nate
Job Details: 03/14/2022
Leaking from float area. Did not replace this part last time. Could do gasket or float assembly 8193506. WP8531743 is gasket. Customer is going to replace gasket themself. No trip charge.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC0
Near Eagan, MN 55123
Nate
Job Details: 03/14/2022
The normal wash wasnt working but all other cycles worked. Replaced the main control board. Ran it on different cycles. All works great.
We serviced a
GE WALL OVEN- ELECT
Model PT7800SHSS
Near Chaska, MN 55318
Adam
Job Details: 03/14/2022
Replaced the door front and now customer doesnt have a dent any more on the front of the door. Customer has super happy and also showed him if he ever wanted to clean it how to.
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/01
Near Minneapolis, MN 55437
Delton
Job Details: 03/14/2022
Found that the heater is bad. Doesnt ohm out. Gave estimate of 333.76. CUstomer will think about it and they think they may have had a extended warranty play when they bought it. Customer will call back if they want to proceed.
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN3WW
Near Eden Prairie, MN 55346
Nate
Job Details: 03/14/2022
"Washer has been run 10 times since they bought it last week, and 8 of those times it has banged around. I took off the top of the tub and made sure the balance ring alignment markers and they are perfectly matched up. No transportation hardware. Spoke with GE tech support. They explained that on this particular model, the only way to mitigate the banging is to put on 1)Deep rinse and also 2) Deep Fill, so that it can move clothes around before going into spin. It fills all the way to the top then during the soak and wash portion too. Uses a ton of water. Nothing else customer can do than that. No error codes when in test mode. Customer plans to pause during spin if she has to to redistribute clothes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/14/2022
"Dishwasher had standing water in it. Ran it a few times, adjusted drain line so there shouldnt be back flow now. Possibly had back flow. Drain line was low. Runs, heats, circulates and drains great. Drain pump sounds good. Dont see anything to fix."
We serviced a
GE DISHWASHER
Model GDT630PGRWW
Near Shakopee, MN 55379
Adam
Job Details: 03/14/2022
Unit is leaking water out the bottom of detergent dispenser on the rinse aid side. Used food coloring dye to test and was leaking even without running and just sitting up right for a few minutes. Needs dispenser to be replaced; states that autho needed
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
"Washers two weeks old makes a squeaking noise during agitating. If I have no oil to surge on belt. Everything look good I tested it and the gearbox is bad sounds like it has no oil in it.
We serviced a
GE RANGE- ELECTRIC
Model JT5500SF4SS
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
"F97 error, both fans worked while I was onsite the lower shuttered and took a few tries. Parts on order; ordrd 1 WB26X24020 (Upper fan) and 1 WB27T11463 (Upper hall) and 1 WB26X35089 (Lower fan) and 1 WB27X28659 (Lower hall)"
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Corcoran, MN 55340
Adam
Job Details: 03/14/2022
Unit was making a lite humming noise and rattle noise. Found that the compressor line was rattling on the side of the access panel. Repair where the line went and everything sounds normal. All you hear is the compressor
We serviced a
MAYTAG WASHER FRONT LOA
Model NOTAVAILABLE
Near Lakeville, MN 55044
Delton
Job Details: 03/14/2022
"Found that the hose that connects bleach tray to bottom of tub (old Maytag washer) clap was loose. Tightened clamp, Tested and no more leaks. Washer is workin good.Model and serial number tag was been painted over and when trying to scratch off paint it ruins the model number tag. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Farmington, MN 55024
Delton
Job Details: 03/14/2022
"Replaced top control panel, part was supplied and shipped to customer. Tested and dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEW/AA
Near Inver Grove Heights, MN 55076
Delton
Job Details: 03/14/2022
"Replaced ice maker, tested and it cycled and filled. Ice maker is working good."
We serviced a
GE REFRIGERATOR
Model PSS26SGRBSS
Near Woodbury, MN 55129
Delton
Job Details: 03/14/2022
Found that ice maker water line fill tube is frozen and cracked the tube. Needs new water valve and ice maker fill tube line. Ordering parts and rescheduling.; ordrd 1 Wr57x33326 (Water valve) and 1 Wr17x11168 (Ice maker fill tube waterline)
We serviced a
GE RANGE- ELECTRIC
Model JB750SJ1SS
Near Osseo, MN 55311
Adam
Job Details: 03/14/2022
Replaced display/control board and now everything is working great. Tested all the functions and every thing is good. Used part WB27x33125
We serviced a
GE FREEZER
Model FUF21DLRBWW
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
"Customers complaint is freezer does not get down to temperature selected on the door. The customer has the freezer set to -6?. At -6? ice cream was melting, bread was not frozen and meat was soft. They had a thermometer inside in the coldest it would get to was 12?. They said it was actually up to round 22? but when they took the food out it got colder. I put a thermocouple inside on the back panel and waited 30 minutes. The temperature only got to 9?. I removed the evaporator cover and found that the evaporator has a partial frost pattern. I put the freezer into a diagnostic mode so the compressor ran on high speed. After half an hour I still do not get a full frost pattern.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA
Near Osseo, MN 55311
Phillip
Job Details: 03/14/2022
"The center flapper strip is broken. I also found frost coming out the fresh food evaporator cover vent holes. The fridge will need the add evaporator heater, defrost sensor and the drain kit plus the flapper. He was ok with the repair. Please get parts and call the customer with the estimate and return date. Lock box code 8020Flipper DA97-07661CSupco heater Defrost sensorDrain kit ; states that autho needed"
We serviced a
GE REFRIGERATOR
Model PFSS5PJXASS SEEB R
Near Maple Grove, MN 55311
Phillip
Job Details: 03/14/2022
Last visit I replaced the inverter. Its cooling good . Today I replaced the ice maker and water valve. The customer was unable to turn the water on so I could test. He will hook water back up and test later.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45R6100AP
Near Minneapolis, MN 55436
Phillip
Job Details: 03/14/2022
I verified the door seal was ripped. I replaced the door seal and tested with water. No leaking.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF1
Near Blaine, MN 55449
Phillip
Job Details: 03/14/2022
The fresh food section was not cooling well. I found and verified the freezer fan was not working. I replaced the fan motor. The fresh food section is now getting cold air.
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/11
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
The customer said that the drain issue has been intermittent issue. I removed part of the drain hose that was extended and found a chunk of glass in the hose. I removed the hose extension because it was not needed and would just cause future drain issues. I filled and drained the dishwasher twice and its draining good both times.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
The dishwasher will fill with water and then the wash motor just hums. I found water is leaking from the heater and is leaking water into the motor. The dishwasher made need other parts but for sure it will need the motor sump assembly W11416362 and the new heater assembly W11537778.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Otsego, MN 55301
Phillip
Job Details: 03/14/2022
The ice maker does not make ice. I removed the bucket and found ice build up all around the ice maker. This model needs the ice maker kit. I advised the customer that the ice maker kit is not covered by warranty because its a manufacturer defect . Please look up parts and contact the customer. The ice bin is also cracked and that will need to be replaced. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
Ice-maker frosts over and stops working. This is a known manufacturer defect please reach out to autho and notify customer of outcome.; saved tckt
We serviced a
DANBY REFRIGERATOR
Model DWC512BLS
Near Minneapolis, MN 55419
Nate
Job Details: 03/11/2022
"Condenser fan running loud. Needs DG7-2.1. Part is nla put into auth part number is DG7-2.1DW can you try and locate?; saved tckt , states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.287327
Near St. Louis Park, MN 55426
Nate
Job Details: 03/11/2022
"Not spinning or agitating. Found a broken coupler and motor. Quoted, customer will buy a new one."
We serviced a
GE DRYER- ELECTRIC
Model DDG8580SAMWW
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
"Dryer wasnt drying efficiently and customer also stated making noise when has load of towels or clothing. Found the airflow wasnt the greatest and customer needed to get the vents cleaned. The noise was from the sliders on the front bearing needing to be replaced. Replaced sliders and cleaned unit. Everything is working good and customer scheduled a vent cleaning company to come out. Used 2 of WE1M504 and 2 of WE1M1067; used 2 WE1M504 (WHITE GLIDE), and 2 WE1M1067 (GREEN GLIDE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
Unit was warm and wasnt cooling. Compressor wasnt running or the fans on arrival. In test mode the compressor would run and coil unit. Found that it needs a new control board WP697772W10843055; states that autho needed
We serviced a
GE REFRIGERATOR
Model GWE19JGLTFWW
Near Minnetonka, MN 55305
Nate
Job Details: 03/11/2022
"Not dispensing water. Spoke with GE tech support. They had me check dc voltage at the board, and it sends right dc voltage. But water valve doesnt receive voltage when you press dispenser button. There is an RFID board that they said will need to be replaced, but first try the water filter bypass. I need the RFID board, bypass (please order two), and a new main board they said just to be safe. Only install main board if RFID board doesnt fix it. Wr55x40526WR17X33825WR55X35485; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
The customer said while the dishwasher was running they got the LC fault code. They unplugged dishwasher and have not tried it since. I plugged the dishwasher in and pulled it out. I ran the dishwasher with soap but never saw it leak. I could see some soapy water left over from when it leaked. It just never leaked . Advised the customer to use the Finish soap tablets.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Maple Grove, MN 55311
Phillip
Job Details: 03/11/2022
"There is frost building up in the fresh food evaporator cover and ice on the bottom. It will need the defrost sensor, drain kit and add on heater. Please build quote and call the customer. Also remind them to have it off and does open for at least 24 hours. ; states that autho needed"