Service History 160 - Omega Force Appliance Repair

We serviced a

BOSCH DISHWASHER

Model SHP68TL5UC/01

Near Apple Valley, MN 55124

Delton

Job Details: 01/26/2023

Found that the dishwasher is leaking from drain hose attachment in dishwasher. Whoever installed it took out the original drain hose and chopped one and attached it but its not secure and went loose and started leaking and tipped the leak sensor. Ordering drain hose and will try and rework the extension drain hose. Scheduling extra time.Customer approved estimate.; ordrd 1 00744881 (Drain hose)

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Minneapolis, MN 55431

Delton

Job Details: 01/26/2023

Water valve not fully shutting. Water valve assmebly would need to be replaced. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W10599356 (Water valve assembly)

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC1

Near Avon, MN 56310

Seth

Job Details: 01/26/2023

The dryer was loud within tumbled. Upon arrival and inspection I found one of the support rollers and the idler were totally failed. Replace the dryer repair kit and clean the dryer since it was cheaper to replace the kit than the roller and the idler separate. The dryer is now quiet. ; used 1 4392067 () from stock

We serviced a

UNKNOWN GARBAGE DISP++

Model MISSING

Near Minneapolis, MN 55407

Nate

Job Details: 01/26/2023

Air switch fried after water dripped onto it. Water dripping from cold water line under sink. Quoted in vm message for new air switch assembly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Avon, MN 56310

Seth

Job Details: 01/26/2023

Timer does not advance on any setting. The timer has failed. The part is on order.; ordrd 1 WPW10185982 (Timer)

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/AA

Near Saint Paul, MN 55104

Nate

Job Details: 01/26/2023

Washer doesnt spin. In test mode I could hear grinding and crunching sounds. Tipped the washer back and found the transmission is leaking oil and is shot. Rotor and stator are broken as well. Called owner and quoted him blue book for the repair. His washer has a very similar model number to the 2016 recall. He will call Samsung to see if they would fix the washer even though it technically isnt a part of the recall. I recommended he try.

We serviced a

KITCHENAID RANGE

Model KGSS907SSS03

Near Minneapolis, MN 55431

Delton

Job Details: 01/26/2023

Found that igntier ticks and tries 3 times and then shuts off gas. Appears to be bad igniter again. Part under warranty and charged some labor. Tested and oven ignites first time and preheated. Oven is working good as im here.

We serviced a

SIEMENS DISHWASHER

Model SHX46A07UC/26

Near Roseville, MN 55113

Nate

Job Details: 01/26/2023

Replaced water valve. Now it fills and circulates great.

We serviced a

BOSCH DISHWASHER

Model SHP865WD5N/11

Near Robbinsdale, MN 55422

Delton

Job Details: 01/26/2023

Plugged in new control board and still nothing. Plugged in new UI and still nothing. Called Bosch tech support and after long call found out that this had been serviced before at some point because the wrong wire was plugged into UI rather then the soap dispenser. So that shorted out the new UI and control board. Also looking into the removed plastic top facia and handle the plastics tabs are all cracked so i quoted that as well (see picture) due to new found issues customer declined.Canceling part and will return as DOA

We serviced a

SAMSUNG DRYER

Model DV36J4000GW/A3

Near Minneapolis, MN 55403

Delton

Job Details: 01/26/2023

Found that idler pulley broke off. Couldnt get ahold of contact. This is a business not a home. I went ahead and replaced idler anyways. Tested and dryer turns on and is tumbling and heating. Dryer is working good.Office: contact owner and collect payment.; used 1 DE634A (PULLEY) from stock

We serviced a

KENMORE DRYER

Model 110.972101

Near Minneapolis, MN 55430

Matt

Job Details: 01/26/2023

"Customer complaint is, STOPPING MID CYCLE. Inspected and tested. The motor is struggling and loud when it starts up. I shut it off after 15 minutes and then it wouldnt start, the motor would just hum. The airflow on outside of house is 22mph. Needs a new motor, blower wheel and possibly a rebuild kit. Installed new motor, blower wheel and rebuild kit. Tested and dryer is working great. Dryer is now fixed. ; used 1 279827 (MOTOR), 1 WP694089 (BLOWER), and 1 4392065 (REBUILD KIT) from stock"

We serviced a

WHIRLPOOL WASHER COIN OP++

Model CAE2743BQ0

Near Minneapolis, MN 55429

Phillip

Job Details: 01/26/2023

This is a coin up commercial unit. The lid lock was not locking and the board was continuously trying to lock so the relay was clicking on the board. I took the lock apart and found it broken. I try to reassemble it properly but its still not working. The door lock solenoid is testing bad. ; ordrd 1 WPW10482836 (LID LATCH ASSY)

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Minnetonka, MN 55305

Adam

Job Details: 01/26/2023

But came loose on pulley again. Removed nut and added some blue thread locker. Then retightened nut. If it comes loose again we will need a new pulley. Will be to chewed up.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Brooklyn Park, MN 55443

Matt

Job Details: 01/26/2023

"Customer complaint is, WANTS IT INSPECTED AFTER VENT CLEANING COMPANY WAS THERE, DRYER IS WORKING FINE OTHERWISE. Inspected and tested. Disassembled dryer and found the belt was fraying in a couple spots. Quoted customer $235. to install new belt and clean out inside of dryer. Customer approved repairs. Vacuumed out inside of dryer and installed new belt. Reassembled and tested. Dryer is working great and heat is cycling between 210F and 115F. Dryer is now fixed. ; used 1 341241 (BELT) from stock"

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near Minneapolis, MN 55413

Phillip

Job Details: 01/26/2023

The customer said it never heated after Nate left. The customer put a cup of water in the microwave and ran in front of me. The microwave was not heating. The microwave is up to high for me to take it down by myself. This would be a 2 man if we have to take it down. I removed the control panel and took amp draw while it was heating. I was only getting .90 amps. The high voltage side is not coming on. I check power out the board to the filter board high voltage fuse and I got 0 volts. I removed the door switches and tested each switch. All switches tested good. I put it back together. Now its all working. I tried 20 times and the customer tried it. The microwave is heating good every time. If they call back approve and send these parts. I will replace them both. DE92-03624B control DE96-00414D latch assembly

We serviced a

MAGIC CHEF RANGE

Model BLANK

Near Minneapolis, MN 55416

Phillip

Job Details: 01/26/2023

We serviced a

LG RANGE

Model LRG3095ST/02

Near St. Louis Park, MN 55426

Phillip

Job Details: 01/26/2023

"The customer had a bunch of issue with the range. The clock and timer buttons do not work. The oven does not hold temp and sometimes the temp is 100 degrees to hot. I verified the clock and timer buttons do not work. I started the oven at 350. After it beeped that it was preheated the display showed 350 but according to my meter the temp was 510. The customer had a store bought thermometer in the oven and that showed 475. The oven cooled down to 335 and never turned back on. I turned the oven off and then back on to 450. The igniter was glowing for a long time but it never heated back up. I took a amp draw the amperage was 3.1. The oven will need the whole display assembly, main pcb, the relay board and temp sensor. Read notes below. Main pcb board EBR73811703EBR52349702 relay board Temp sensor 6322B62214A. I also need the whole panel assembly. Listed on the controller page. 2015. I could not find the part number. I went through all the parts and I could not find reference number 2015. I added a pic. ; snapped 1 QuickPics, states that autho needed"

We serviced a

JENN-AIR DISHWASHER

Model JDB9800CWP2

Near Wayzata, MN 55391

Phillip

Job Details: 01/26/2023

Customer complaint was the left bottom rail for the lower rack was broken. I verified the rail was broken. Replaced the bottom left track rail. Put the racks back in and they are both sliding out perfectly fine.

We serviced a

GE REFRIGERATOR

Model PYE22PMKHES

Near Medina, MN 55340

Phillip

Job Details: 01/26/2023

"Customer said that the unit stop cooling on Sunday. Today when I arrived, I open the doors and then all the sudden the compressor turned on. The compressor was running for a while, and the discharge line was just getting warm. I ran diagnostics and there was no relatable Fault codes. The compressor would intermittently turn on. If I tap on the main relay, it would eventually start. I gave the customer a quote and hes going to wait and see what happens. the customer may replace the board."

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Minneapolis, MN 55413

Delton

Job Details: 01/26/2023

"Upon further inspection I found that the drain hoses were not installed correctly. I had assumed that dryer was working long before I had looked at it and reattached hoses to where i had found them when I arrived. But, I found that drain hose was hooked up to the water tank instead of the stand pipe drain. So when washer would try and pump out water it would spray inside dryer and short out the sensor and give the error. I hooked up drain hose correctly, direct to strand pipe drain and now no longer sprays water inside dryer and drains correctly. Dryer should be working good now."

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA

Near Saint Paul, MN 55102

Nate

Job Details: 01/26/2023

"Filter head leaking and torn. Replaced filter head assembly. Also found super low water pressure coming to fridge. Has a saddle valve. Customer will replace valve, understands wont make ice and could cause dripping from dispenser until valve gets replaced."

We serviced a

WHIRLPOOL RANGE

Model SF362BEGQ0

Near Minneapolis, MN 55434

Matt

Job Details: 01/26/2023

"Customer complaint is, when this oven powers off n the middle of a cycle it will say 'cleaning' and nothing will be on in the cavity, no heat. Inspected and tested. Found foil was covering the entire left side holes on the bottom of the oven. Removed foil and preheated oven to 350F and watched it for over 30 minutes and it was cycling perfectly. Oven is testing good. I think the problem is with the foil covering the holes."

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Minneapolis, MN 55419

Nate

Job Details: 01/26/2023

"Should not be a redo. Please submit for payment. Found a rivet that made its way down the lint trap into the blower wheel and jammed the blower wheel while they were doing their first load. Not a part from the dryer and I vacuumed out the lint trap and blower wheel last time I was here. Also, because it jammed the wheel, the motor twisted in place and popped the bracket off the back of it. Adjusted the bracket, reattached it to the motor, so the motor is securely clamped down now. Runs great now. Nice and quiet. ; O-emld tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHE47C05UC/40

Near Minneapolis, MN 55410

Nate

Job Details: 01/26/2023

"One of the hoses was leaking due to a mouse chewing through it. Replaced the hose, vacuumed out the water and mouse poop. Some of the poop had turned to a thick sludge, so I cleaned that out. Reinstalled after customer built a barrier to stop mice from getting under the dishwasher to Mitigate this issue in future. Runs great now."

We serviced a

FRIGIDAIRE DRYER

Model FFQE5000QW0

Near Sauk Rapids, MN 56379

Seth

Job Details: 01/26/2023

"Shuts off prematurely. E5b- error was present, E8c- error for high temps. I found the element was shorted, and it was getting too hot which blew the thermal fuse. I quoted replacement of the fuse, the element, and the thermostat. The landlord declined repair.."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Minneapolis, MN 55434

Matt

Job Details: 01/26/2023

"Customer complaint is, NOT PUTTING IN WATER TO START A CYCLE.. TRICKLING OUT. Inspected and tested. Found the cold water side of the valve has failed. Also when it goes into a spin, the gearcase is squealing. Needs a new gearcase and water valve. Customer is just going to replace the washer."

We serviced a

LG WASHER

Model WM3700HWA

Near Minneapolis, MN 55442

Phillip

Job Details: 01/26/2023

I called the customer ahead and asked to start the washer. I found water is leaking out the front of the dispenser drawer. I advised the customer the drawer assembly is not covered. I gave a quote. They will call back if they want it fixed. Drawer AGL74074375ACZ74070504 dispenser assembly

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Albertville, MN 55301

Phillip

Job Details: 01/26/2023

"The washer makes a squeal type noise in the wash cycle. I filled it with clothes and during the education portion, it makes a squealing type noise. The rotor and stater look OK nothing was loose. Im fairly confident the noise is coming from the gearcase, but I advise the customer there is no way to be 100 percent sure. The wash plate is stuck on so that may need to be cut off to be replaced. I gave customer a quote. At this time customer declined and may look at a new washer."

We serviced a

DACOR++ VENT HOOD

Model RV30W

Near Hopkins, MN 55305

Adam

Job Details: 01/26/2023

Installed touch panel from last diagnosis. Once installed tested every button everything is working great. Reassembled unit and tested again. Unit is now working properly installed DE81-09578A

We serviced a

LG DRYER

Model DLE7000W

Near Excelsior, MN 55331

Adam

Job Details: 01/26/2023

Had electrician out for the outlet and the fixed the breaker but still no heat. I pulled the unit out and it sparked found the 4 plug cord the line 1 black is burnt up and busted now. Ordering new cord and rescheduled; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock

We serviced a

GE REFRIGERATOR

Model GNE29GMHDES

Near Sartell, MN 56377

Seth

Job Details: 01/26/2023

Not cooling in the FF section. I replaced the evap fan and updated the software. The fridge began cooling instantly. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

VIKING++ WALL OVEN++

Model VDOF730SS

Near Sartell, MN 56377

Seth

Job Details: 01/26/2023

"Missing parts. She will call when they arrive.; saved tckt , states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAB4

Near Minneapolis, MN 55406

Delton

Job Details: 01/26/2023

Touch panel is shorting and will intermittently think someone is pressing auto cycle and dishwasher will start by itself if door is shut. All other fucntions work good. Quoted for new control panel customer will think about it and call back if they want to proceed.

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Waconia, MN 55387

Adam

Job Details: 01/26/2023

Door was stuck. Customer has a dog grooming business. Said they had a bunch of hair get stuck in the drain pump before and not drain and door lock stay locked. I found the water had drained checked the filter and it looked clean. Unlocked door manually and then tested to see if the door lock is failing. Everything is working properly now. If it happens again please order door lock WPW10443885

We serviced a

MAYTAG LAUNDRY CENTER++

Model LSE7804ACE

Near St. Louis Park, MN 55416

Nate

Job Details: 01/26/2023

"Replaced bad lid switch assembly, replaced fuse. Runs great now."

We serviced a

GE REFRIGERATOR

Model GNE21FSKNFSS

Near Otsego, MN 55374

Matt

Job Details: 01/26/2023

"Customer complaint is, FAN IS NOISY. Inspected and tested. Found the defrost thermostat has failed and the evaporator is 100% frozen over. . The thermistor tested good, so I only installed the defrost thermostat. Refrigerator is now fixed."

We serviced a

WHIRLPOOL WASHER

Model GET ME

Near Otsego, MN 55301

Matt

Job Details: 01/26/2023

"Customer complaint is, unit is full of water and its is gushing out on to the floor. Inspected and tested. Washer doesnt have a model and serial tag. Washer was completely empty and dry when I got here and the water supply valves were turned on. I started a quick wash cycle and watched it through the entire cycle and everything was working perfectly. The only thing I can think of is the valve was stuck open, but now its working great. I would be completely guessing at this point, and without a model number, I cant even look up parts."

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB420DKB

Near Chaska, MN 55318

Adam

Job Details: 01/26/2023

Installed new light from last diagnosis and its the same. It only has one light on the bottom that shines up. So installed back the original light and reassembled. Unit is working properly

We serviced a

GE RANGE

Model JGBS20GEV4WM

Near Saint Joseph, MN 56374

Seth

Job Details: 01/26/2023

Not baking. Failed ignitor was replaced. The range is now fixed.; used 1 4342528 (ROUND OVEN IGNITER) from stock

We serviced a

KITCHENAID OTHER

Model KUIC15PLTS0

Near Eden Prairie, MN 55347

Adam

Job Details: 01/26/2023

Unit wasnt making ice. Found the motor was pumping water and the over flow tank was just filling full of water. Found the hose that connects to the motor that pumps the water up to the ice maker part was disconnected. Reconnected hose and its starting the process of making ice

We serviced a

WHIRLPOOL WASHER

Model LSR7233EQ0

Near Eden Prairie, MN 55346

Adam

Job Details: 01/26/2023

Unit was leaking water from the drain pump. Removed the drain pump which was seized on. The shaft on the motor is extremely rusty. Also the couple is chewed up. Quoted customer for parts then went to install. With how rusty the shaft on the motor not able to install the drain pump. Tried to sand it but even after 30 minutes of sanding still no luck. Will need motor. Ordered a motor and rescheduled customer; schdld next appmnt for 1/30 MON !

We serviced a

ELECTROLUX DRYER

Model EFMG427UIW0

Near Maple Grove, MN 55369

Phillip

Job Details: 01/24/2023

The customer needed the door switch to open the other side. I switched the door around.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near St. Cloud, MN 56301

Seth

Job Details: 01/24/2023

Not cooling. The compressor and fans were running great. I removed the evaporator cover and watched it. The sealed system has failed it only cooled 2 inches of the first coil.

We serviced a

KENMORE DISHWASHER

Model 665.14793N511

Near St. Cloud, MN 56301

Seth

Job Details: 01/24/2023

"I removed plastic from the pump and tested the dishwasher. It ran great, and the noise went away."

We serviced a

SAMSUNG WASHER

Model WF56H9100AG/A2

Near Corcoran, MN 55340

Phillip

Job Details: 01/24/2023

"The customer said the washer takes all day to finish 1 load. At some point in the cycle it might trip the breaker. I checked for fault codes and the most recent was unbalanced load. The basket feels good, does not feel like a bad bearing. I ran a spin test and it got up to the high speed. The drain pump drains fast. I pulled the washer out and wanted to replace the hall sensor. When I removed the rotor and stator I found brown sludge all over the stator and hall sensor. I can see water leaking from the back of the tub bearing. Now it needs a tub bearing job. I replaced no parts. It will also need if repaired the stator, rotor and hall sensor. ; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW87HEDW0

Near Osseo, MN 55311

Phillip

Job Details: 01/24/2023

"The washer locks the door but then nothing. The washer just sits. I put into diagnostics and there is no fault codes. I started the service test, the washer locks but nothing after. The drum never rotates and it never fills. I did a hard reset and its still not working. It most likely needs the main control. I quoted the customer for the repair. He may call us back and cancel. ; schdld next appmnt for 1/27 FRI !"

We serviced a

KENMORE DRYER

Model 110.7120201

Near Sauk Rapids, MN 56379

Seth

Job Details: 01/24/2023

"Blown thermal fuse, I replaced it,but the temps ran too high. The customer declined replacing the thermostats she will just run it on low and replace the machine down the road. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS22FGSS14

Near Apple Valley, MN 55124

Delton

Job Details: 01/24/2023

"Found that the compressor overload/start relay is bad and compressor is not running. Customer approved estimate. Replaced part, tested and compressor starts and refrigerator is starting to cool. Refrigerator is working good.; used 1 PRO41 (S) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDI02IRWH4

Near Chaska, MN 55318

Adam

Job Details: 01/24/2023

Installed sump assembly from last diagnosis. Once installed tested unit multiple times for leaks then reinstalled back to original spot

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 01/24/2023

"Customer complaint is, EC E 15 FLASHING LCD SAYS WATER TAP. Inspected and tested. Found the water is leaking underneath from the zeolite container connection, because the plastic nut that holds it in place on the inside is cracked. Needs a new nut. It looks like this is a known issue, because they redesigned it and now the nut is metal. Installed new nut and tested. No more leaks. Dishwasher is now fixed."

We serviced a

LG DRYER

Model DLGX7188WM

Near Lakeville, MN 55044

Delton

Job Details: 01/24/2023

Dryer heat kicks on. I disconnected dryer vent and ran dryer and it cycles up to 200 degrees which is normal. I attach dryer vent and it spiked to almost 300 degrees. Dryer vent goes front of house to the back of the house underneath the deck hard to reach. I informed customer that vent will need to be cleaned for dryer to work efficiently. Dryer itself is heating and working good.I did not smell any gas leak.

We serviced a

MAYTAG RANGE

Model MER8775AW0

Near Chaska, MN 55318

Adam

Job Details: 01/24/2023

Handle busted off. Removed door then disassembled door to replace handle. Installed new hand then reassembled door. Now unit is back to functioning properly Installed wpw10171747

We serviced a

WHIRLPOOL WASHER

Model LSR6132EQ1

Near Coon Rapids, MN 55433

Matt

Job Details: 01/24/2023

"Customer complaint is, UNBALANCED? THNKS AGITATOR NOT SPINNING & THINKS MOTOR NEEDS TO BE RESET. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"

We serviced a

MAYTAG WASHER

Model LAV3600AWW

Near Burnsville, MN 55337

Delton

Job Details: 01/24/2023

I ran a test with the load of clothes that customer had said it started to leak. Ran full cycle and did not find any leaks. If problem continues will need to be transferred for 2nd opinion since i cannot find leaks.

We serviced a

GE REFRIGERATOR

Model PSS26SGRDSS

Near Chaska, MN 55318

Adam

Job Details: 01/24/2023

Installed part from last diagnosis. WR49X10091. Installed part tested damper and fan. Everything is working properly now. Waiting fifteen minutes to just double check to make sure no noise. Unit is now working properly without any issue. ; saved tckt

We serviced a

LG REFRIGERATOR

Model LMXC23796S/01

Near Minneapolis, MN 55439

Delton

Job Details: 01/24/2023

Ice make clicks and doesnt cycle. Ice maker would need to be replaced. Customer did that and possible DOA ice maker. Customer will try himself and will call back if he wants to proceed with the repair through us. (See picture)

We serviced a

GE MICROWAVE

Model PSB1001NSS01

Near Victoria, MN 55386

Adam

Job Details: 01/24/2023

Found a 20amp fuse was bad replaced fuse and tested unit started to heat right away with out touching any buttons. Found the door switches had failed. Tried to replace the switches but the switch holders are to week and broke. Need new switch holders. Ordered parts from Marcone and rescheduled WB10X32577 RT latch WB10X32573 LT latch. ; ordrd 1 WB10X32577 (RT holder) and 1 WB10X32573 (LT holder)

We serviced a

KENMORE DRYER

Model 110.972101

Near Minneapolis, MN 55430

Matt

Job Details: 01/24/2023

We serviced a

CRITERION RANGE

Model CGR51P1W

Near Rice, MN 56367

Seth

Job Details: 01/24/2023

I replaced the controls. The range is now fixed.

We serviced a

GE REFRIGERATOR

Model GFE26GSHFSS

Near Waconia, MN 55387

Adam

Job Details: 01/24/2023

Unit wasnt cooling properly in the fridge. Customer said dispenser isnt working correctly now. Hook SmartHQ up and found the evap fan in the fridge had failed. Replaced the fan WR60X26866 reassembled unit then tested the fan its working properly now also tested the water valves and found WE60X26866 valve was sticking sometimes and wasnt working properly. Replaced the valve then tested. Unit is now working properly without any issues; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Rice, MN 56367

Seth

Job Details: 01/24/2023

"Noisy with a load. The gearcase has a bad chatter/vibration during agitating. I quoted replacement, she will discuss with her husband and call us if they want to move ahead."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Osseo, MN 55311

Matt

Job Details: 01/24/2023

"Customer complaint is, NO POWER, UNPLUGGED FOR 5 MINUTES NO RESET. Inspected and tested. Found a F6E2 stored error. The UI has failed. . Part number W11135391."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Minnetrista, MN 55331

Adam

Job Details: 01/24/2023

Installed sump assembly from last diagnosis then reassembled unit. Tested multiple times for leaks and no issue. This unit is working properly. Installed W11087376

We serviced a

THERMADOR++ REF BUILT IN++

Model T36BT820NS/12

Near Minneapolis, MN 55436

Delton

Job Details: 01/24/2023

"Replaced listed parts, tested and refrigerator is running and cooling. Just in case I want to replace freezer thermistor as well since I have to come back for the door rail, right side door rail is hard to close and found that the ball bearings are falling out.I collected payment on current work.Please lookup and order freezer thermistor and right side door slide rail (big one for whole freezer door, see picture) give customer estimate for those parts and no additional labor?Freezer thermistor part# ?; right side door rail part# ?"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW1

Near Minneapolis, MN 55406

Delton

Job Details: 01/24/2023

"Found that gas coils are bad, not turning on gas. Customer approved estimate. Replaced gas coils, tested and dryer is now heating and is cycling heat normally.Dryer is working good.; pckd up 1 WPW10328463 (generic) (Nw style Gas coils)"

We serviced a

LG WASHER STACKED++

Model WM3500CW

Near Minneapolis, MN 55414

Nate

Job Details: 01/24/2023

"Leaking water. Pulled unit out, put in test mode/ no leaks internally but drain pump struggling. Took filter out and found it full of hair and lint. Cleaned filter out, drains much better now. Leaking from waterlines. Replaced lines, no leaks now. Vacuumed up water from before. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Minneapolis, MN 55414

Nate

Job Details: 01/24/2023

"Water leaking from valve, down back of freezer and creates a big shelf of ice on bottom. Also, Icemaker is dead. Confirmed its getting 120 but doesnt cycle in test mode. Part number for Icemaker kit with water valve is Im117000. Attached blue book quote. LM with Ryan to let us know If he wants us to do it."

We serviced a

BOSCH DISHWASHER

Model SHX46A07UC/26

Near Roseville, MN 55113

Nate

Job Details: 01/24/2023

"Not filling with much water. Not circulating water. Could hear the motor running, I poured water in there and then it circulated the water great. Quoted bb for a new valve. Coming back Thursday to install. ; ordrd 1 00607335 (Water valve)"

We serviced a

LG WASHER

Model WT7600HKA

Near Roseville, MN 55113

Nate

Job Details: 01/24/2023

"Customer was washing a shower curtain and the curtain got stuck under the wash plate. I took off the wash plate cover and cleaned sludge out. Then was able to get shower curtain pulled out. Ran it on a speed wash, warm water. Runs great."

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near Saint Paul, MN 55106

Nate

Job Details: 01/24/2023

Replaced bad timer and vacuumed out all lint. Runs and heats great now. Tested it four times.

We serviced a

SAMSUNG REFRIGERATOR

Model RB195ACPN

Near Minneapolis, MN 55407

Nate

Job Details: 01/24/2023

"Hasnt cooled. Turns out it has a sealed system issue. Fridge has been running for the last couple days, compressor running, zero frost on fridge evaporator or freezer evaporator. ; saved tckt , states that autho needed"

We serviced a

MAYTAG LAUNDRY CENTER++

Model LSE7804ACE

Near St. Louis Park, MN 55416

Nate

Job Details: 01/24/2023

"Not filling with water. Found a bad lid fuse. Ordered kit, which is the fuse and two lid switches. Coming back Thursday to install. Attached quote. ; ordrd 1 12001514 (Lid switch kit)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Minnetonka, MN 55345

Nate

Job Details: 01/24/2023

Replaced bad sump assembly. Resealed all connections on hoses. Runs great now with no leaks. Customer not home. Will need to collect money owed.

We serviced a

ELECTROLUX WASHER

Model EFLW427UIW0

Near Maple Grove, MN 55369

Phillip

Job Details: 01/24/2023

The latch did not stop locking and water is leaking. I put into service mode and the latch failure fault came up. I ran the service test and water is leaking from the dispenser drawer. I gave the customer a quote for the latch repair. The soap dispenser drawer does not look to be available. The customer wanted me to switch the door so it opens the opiate way. I switched the doors. Please research the drawer and if available give a quote for the drawer and the lock latch assembly. Drawer 5304514793Door lock 5304514774

We serviced a

SAMSUNG DRYER

Model DV350AGR/XAA

Near Minneapolis, MN 55446

Phillip

Job Details: 01/24/2023

"The dryer does not start. I took the dryer apart and found the blower fuse was bad again. I replaced the fuse and tested air flow, the air flow is perfect but the flap does not close all the way and may not open. I advised the customer to replace the vent cover outside. ; used 1 WP35001087 (THERMAL FUSE) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model UNREADABLE

Near Plymouth, MN 55447

Phillip

Job Details: 01/24/2023

The complaint is the whole unit stopped cooling and the ice maker was not working. The ice maker issues was probably caused by the cooling issue. Today the fridge was unplugged when I arrived. I plugged it back in and for ten seconds the evaporator fan runs. After 10 seconds the fan shuts off and the compressor run but it only runs for maybe a minute then it also shuts off. If I reset power it does the same thing. Its most likely going to need the control assembly. The model number on the tag is missing the beginning of the model number. I was able to get the part number off the part. I called the customer to give the quote but he did not answer. I left a message for him to call the office. I created a estimate ticket. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Minnetonka, MN 55305

Phillip

Job Details: 01/24/2023

The customer said it starts and shuts of a few seconds later. I ran diagnostics and the most recent code is not draining. I vacuumed the water out and removed the drain pump. I found glass stuck again. I removed the glass and put the pump back on. Now its working as it should. I washes and drains good. 8-4 10-3 9-1

We serviced a

KENMORE WASHER STACKED++

Model 41748102701

Near Wayzata, MN 55391

Phillip

Job Details: 01/24/2023

"The customer complaint is the washer does not operate and not draining. I removed the lower panel. I put it on spin and pressed start. The washer spears to lock and does nothing for about 20 seconds. The drain pump starts but only for a couple seconds. I put into service mode and was getting the door lock error. The door lock is loud when its activated. I replaced the door lock. I tried it again and now I get the motor error. I ohmed the motor and it tested good. Per the tech sheet it needs the motor control. I also found the right shock was separated so they need to be replaced. 134743500 control board 5304485917 shock ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock, states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 665.13803N710

Near Rockford, MN 55373

Phillip

Job Details: 01/24/2023

The dishwasher was not washing. The wash motor was locking up. Today I replaced the wash pump motor. The dishwasher isnt good now. I ran the diagnostics to clear the control and reset so heater works.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Richmond, MN 56368

Seth

Job Details: 01/24/2023

"Intermittent not draining issue. Black drain hose is present, the service diagnostic test finished and there was no error codes. I suspect its the hose. Parts on order.; ordrd 2 8269144A (Hose)s"

We serviced a

GE DISHWASHER

Model GDWT260R10SS

Near Saint Paul, MN 55105

Delton

Job Details: 01/24/2023

"When i got here dishwasher was not powering on. Checked outlet that it is plugged into to and found that was loose. Outlet has power and when i plugged in dishwasher it powered on. Tested and dishwasher fills, washes and drains. Dishwasher is working good.Gave same tips for maintenance and using dishwasher cleaner."

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Saint Michael, MN 55376

Matt

Job Details: 01/24/2023

"Customer complaint is, WONT TURN ON SPORADICALLY. DOESN'T STAY ON. Inspected and tested. Found the plug was falling out of the wall behind the washer. Plugged washer into a power strip that the customer gave me to plug in behind washer and now washer is working great. Washer is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near Sartell, MN 56377

Seth

Job Details: 01/23/2023

I replaced the upper rack manifold. The dishwasher is now fixed. It was heavily contaminated with minerals.

We serviced a

GE WALL OVEN++

Model JKP90B0M1BB

Near Shoreview, MN 55126

Nate

Job Details: 01/23/2023

"Replaced bad board. Bake, broil and microwave work great now."

We serviced a

DACOR++ RANGE

Model ERD48SCH

Near Excelsior, MN 55331

Adam

Job Details: 01/23/2023

Left side bake element not kicking on. Tested voltage at the element and wasnt getting anything. Broil is working properly. Found the relay board is bad. Dacor doesnt have any parts but Samsung does now that its owned by Samsung. Ordered DE81-08448A and rescheduled customer; ordrd 1 DE81-08448A (Relay board)

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near Saint Paul, MN 55106

Nate

Job Details: 01/23/2023

Only heats a 4th time or 5th time they run the dryer. Found a bad timer. Quoted bb. Attached quote. They called their warranty. Coming back tomorrow to install. ; ordrd 1 WPW10185981 (Timer)

We serviced a

SAMSUNG MICROWAVE

Model MC17F808KDT

Near Saint Michael, MN 55376

Phillip

Job Details: 01/23/2023

"Customer complaint is the microwave does not heat its making a buzzing sound and the turntable appears to be moving slow. I ran the microwave and verify the noise and does not heat. The turntable is moving the appropriate speed. I pulled the microwave down and I tested the high-voltage components. After diagnosing, I diagnose that the, magnetron is bad. I gave the customer a quote and then replace the magnetron. The microwave is not heating properly. ; used 1 2M248J (MAGNETRON) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS5A

Near Rogers, MN 55374

Phillip

Job Details: 01/23/2023

Last visit I resets the latch assembly. The latch failed again in the closed position. The strike is fine and nothing wrong with the tub. I replaced the latch assembly. Its working good.

We serviced a

GE DISHWASHER

Model GDF535PSRASS

Near Coon Rapids, MN 55433

Phillip

Job Details: 01/23/2023

The customer complaint is the display panel is blank and the dishwasher does not respond. I hooked up the Newfi tool and is said the issue was with the user interface not communicating. When you press buttons sometimes the UI will make some beeping sounds. It will need the UI board.Today I removed the door and replaced the UI . The display is working and the dishwasher is working like it should.

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS

Near Brooklyn Park, MN 55444

Matt

Job Details: 01/23/2023

"Customer complaint is, ICE ON THE FREEZER FLOOR AND LEAKS ON THE GROUND. Inspected and tested. Found the freezer defrost drain was plugged and frozen over. Defrosted freezer drain from the inside and when I was pulling the refrigerator out, the water line started spraying all over behind the refrigerator. Theres water damage and mold behind the refrigerator, and looks like its been leaking for a long time. I removed about 3 feet of the broken water line and reassembled and tested. No more leaks. I cleaned out the defrost drain tube on the back of refrigerator and tested. Defrost drain is draining great. Refrigerator is now fixed."

We serviced a

MAYTAG DRYER

Model PYG2300AWW

Near Maple Grove, MN 55369

Phillip

Job Details: 01/23/2023

"The complaint is the dryer is loud and does not dry well. I verified the dryer is heating. The vent was long behind the dryer. I shortened the dryer duct. I took the dryer apart and cleaned up all the lint. The rear rollers should be replaced but they are NLA. I removed the rollers, I cleaned and oiled them. I removed the idler and also cleaned and oiled it. The belt was bad and falling apart. I replaced the belt. The front seal was off and I found it on a shelf near the dryer. I glued the belt back on. The air flow is very poor. I left the dryer unplugged and advised the customer they need it cleaned asap. I said it will not dry and could cause a fire. ; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Sauk Rapids, MN 56379

Seth

Job Details: 01/23/2023

Customer was concerned about a noise that he had a video for that he showed me. It sounded like there was something hitting in the drive train. I tipped machine back to check the running gear and found that the pulley had come loose in the belt had begun to hit against the protective cover. I pulled it apart and was able to tighten it up and it ran great through test mode. Customer also noted they were having a problem with the siphon cups draining completely. I took them apart and cleaned up and found a moderate amount of buildup. I clean both the cassette and the tray. The washer is now fixed.

We serviced a

GE DRYER

Model Dpsr610gg0wt

Near Minneapolis, MN 55437

Delton

Job Details: 01/23/2023

"Found that gas coils are bad and would only heat for 10 minutes then stop turning on gas. Also belt is cracked many places. Customer approved estimate. Replaced coils and belt, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT), and 1 137292700 (BELT) from stock"

We serviced a

SAMSUNG DRYER

Model DV45K6500GW/A3

Near Mound, MN 55364

Adam

Job Details: 01/23/2023

Installed drum. Reassembled unit then tested. Unit is working properly now

We serviced a

GE WALL OVEN++

Model JRP03G0J3BG

Near Minneapolis, MN 55437

Delton

Job Details: 01/23/2023

"Found that bake element is bad, burn spot on element. Checked power and its getting 240v. Dont see any other reason besides a bad bake element. Broil is working fine.Owner approved estimate. Ordering part and rescheduling.; ordrd 1 Wb44x200 (Bake element)"

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Minneapolis, MN 55445

Matt

Job Details: 01/23/2023

"Customer complaint is, LEAKS. Inspected and tested. Found its leaking from the rubber elbow thats added onto the end of the the drain hose. I cant get it to seal up and not leak. I dont know if just replacing the elbow will stop it from leaking, because the plastic drain hose on the washer is not completely round and doesnt seal onto the rubber elbow. Customer approved me trying to seal it up with glue. I sealed it up with red glue and advised customer to let sit for 24 hours before using and to keep an eye on it."

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA

Near Saint Paul, MN 55102

Nate

Job Details: 01/23/2023

"Water was spraying out of broken water nozzle, creating a big ice backup and then froze up the waterline. Needs new inlet nozzle because the old one got torn up. ; ordrd 1 DA97-08573A (Dispenser assembly)"

We serviced a

KENMORE LAUNDRY CENTER++

Model 41794702300

Near Waconia, MN 55387

Adam

Job Details: 01/23/2023

Unit wont heat and wont spin. Disassembled the front of unit to look at the wiring and found the terminal block burnt up. ; ordrd 1 134101400 (WIRE/TERMINAL REPAIR)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Chanhassen, MN 55317

Adam

Job Details: 01/23/2023

Unit would drip water continuously even when off. Found that the water valve was bad. Unit is working properly now. ; used 1 W11165546 (VALVE - WATER FILL LOG) from stock

We serviced a

KENMORE MICROWAVE

Model 721.885028

Near Minneapolis, MN 55427

Phillip

Job Details: 01/23/2023

"The customer said the microwave was real loud then went dead. I found the fuse was bad. I isolated the parts and found the transformer is bad. I recommend to replace the transformer, capacitor and dioed. The transformer says it no longer available. .CapacitorDiode6170W1D100c transformer."