We serviced a
WHIRLPOOL WASHER TOP LOAD
Model n/a
Near Minneapolis, MN 55406
Nate
Job Details: 11/16/2022
Washer bangs around due to a bad transmission. Ordered a new one. ; ordrd 1 W11159068 (Transmission)
We serviced a
KENMORE REFRIGERATOR
Model 596.755224
Near Minneapolis, MN 55406
Nate
Job Details: 11/16/2022
Only cooling in freezer. Has a bad evaporator fan. Ordered one and picking up on will call. . ; ordrd 1 12002744 (Evaporator fan)
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Saint Michael, MN 55376
Phillip
Job Details: 11/16/2022
Customer said that when the dishwasher runs and makes a surging growling sound halfway through the cycle. I ran the dishwasher while I was fixing the microwave and it sounded normal. I open the door and found suds in the bottom. I show the customer how to clean it with oil and told them to use a different soap.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model n/a
Near Chaska, MN 55318
Adam
Job Details: 11/16/2022
Customers complaint is that unit is burning bottom of there food. Customer said she put the food on the bottom really close to the burner. I explained how when they set it to 400 degrees its an average so it will normally go down to like 375 and up to 425. So if you have something near the burner it can definitely burn the bottom. I took averages and they were high so turned it down the temp calibration down 15 degrees because it was average 15 degrees high. Then tested now its working properly
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Minneapolis, MN 55428
Nate
Job Details: 11/16/2022
"Washer gives a F3 E1 error. Checked and it fills great. Put in test mode, fills well and quick. Either a bad water pressure sensor or main PCB. They said they will probably just replace. They wood need to have dryer down before I come back. Also needs a new drain pump. So new pump, PCB and pressure sensor."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Saint Michael, MN 55376
Phillip
Job Details: 11/16/2022
The customer said it started to leak today. I ran it for a while and it started to leak from the bottom left side of the door. I shifted the sump assembly so it was lined up bette. I watched it again with the door off and now no leaks.
We serviced a
GE WALL OVEN- GAS
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 11/16/2022
Unit was giving a F0 code. Looked up tech sheet for unit through SmartHQ. They have nothing listed for this code. Customer said code would randomly come on and you can clear it and will go away for 10 minutes or so then comes back. Code comes back on even when not using the oven also. Talked with Jared we tested a few other components and everything leads back to the control board. ; saved tckt
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 11/16/2022
Unit was getting a burning smell. Right way noticed the basket was rubbing on the boot. Put unit in a slow spin and can see it really rubbing on the boot.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA04
Near Saint Paul, MN 55118
Delton
Job Details: 11/16/2022
Customer says milk is going bad early. He had bought a tracking thermometer and through out several days he had showed that it had only gotten below 40 degrees once and would get as high as 50 degrees even when it is set for 34 degrees. Freezer is fine. Customer said he will email in tracking temperature tracking.As im here I checked evaporator fix i did before and evaporator has no ice blocks and has good frost pattern. Tested all functions and evaporator fan in fresh food is running fine. Tested thermistor and temperature reads what it the air temperature was at the time.Cant find reason for failure and based on the repairs and parts replacements i did in the past only thing is main board? Or customer opens and closes often and fridge has hard time keeping up?Order main board? Or transfer for 2nd opinion?PW: this is the same guy that you talked to about adding the heater kit to evaporator and they were afraid that it was not to specControl board part# DA92-00591B; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDE50CXSS0
Near Saint Paul, MN 55107
Delton
Job Details: 11/16/2022
Found that the drain pump extention housing has hole and leaking from there. Cant find part in stock I didnt give estimate. Please see if part can be found and contact customer and give estimate and see if they want to repair it.Drain pump housing assembly 030957133131wpw10179455; saved tckt
We serviced a
KENMORE WASHER TOP LOAD
Model n/a
Near Buffalo, MN 55313
Phillip
Job Details: 11/16/2022
"Customer complaint was the washer was not spinning out properly and clothes were wet after the cycle. I ran the washer twice with towels to verify the issue. What I found was the washer will go to neutral drain, but never pause the motor and then go into a spin. The washer will need a new timer. I gave the customer the blue book quote for the timer. At this time I dont think about it and let us know. I did create an invoice. ; schdld next appmnt for 11/18 FRI !, tckt not sent, faulty send-to target"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Saint Paul, MN 55116
Delton
Job Details: 11/16/2022
Found that inner tub is loose and bangs around and looks to have damaged outer plastic tub. Also leaks from underneath. Gearcase/ bearings are bad. Stator is rusted. Washer wont turn on. Power to control board but no response from UI.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054KWK
Near Saint Paul, MN 55116
Delton
Job Details: 11/16/2022
Customer says intermittently the oven will shut off mid cycle when oven is being used as if it briefly lost power and customer then will have to restart oven to heat again. She says it happened only when using oven and maybe once a week.I ran oven and checked wires and all functions are working good. I did not get it to fail but based on what she had experienced that the control board is shorting and resets itself. t
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model n/a
Near Cold Spring, MN 56320
Seth
Job Details: 11/16/2022
Selector knob doesnt consistently show what cycle it is in. Also it doesnt always spin out the clothes at the end of the cycle. Upon arrival and inspection I could not get the main control board to tell me its error codes. It would not go into service diagnostic mode. I quoted a control board and a door latch assembly as this is a common cause for wet clothes that have not spun out. the customer declined repairs.
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model n/a
Near St. Cloud, MN 56301
Seth
Job Details: 11/16/2022
Water valve stuck open flooding the laundry room. Failed valve was quoted. They will let us know if they want to move forward with repair he needs to speak with his wife.
We serviced a
SAMSUNG STACKED DRYER
Model n/a
Near Waite Park, MN 56387
Seth
Job Details: 11/16/2022
Sock stuck in blower. I removed it and tested the dryer. It is now fixed.
We serviced a
MAYTAG DRYER
Model MGD5630HC1
Near Minneapolis, MN 55420
Delton
Job Details: 11/16/2022
Dryer vibrating loudly. Found that there was debris and lint build up on one side of the blower wheel which when spinning causing it to go out of balance and vibrate loudly. Cleaned out debris and cleaned inside dryer of lint. Tested and dryer now runs quiet and is heating and working good.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Otsego, MN 55330
Phillip
Job Details: 11/16/2022
The customer said they woke up in the morning and they found the oven was very hot. They tried to shut the oven off by pressing cancel but it would not shut off. They had to turn off the breaker. Today I turned the breaker back on and its working good. I ran a test cycle and it just said 7505 bake relay. Because of the way the customer said it was acting up I want to order and replace the main control.Today I replaced the main control. I ran the auto test and it all passed. At the end it said control good.
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Minneapolis, MN 55437
Delton
Job Details: 11/16/2022
Found that motor is seized and barely turns and motor overheats. Would need new motor and possibly blower wheel if it is stuck on.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model n/a
Near St. Cloud, MN 56301
Seth
Job Details: 11/16/2022
"F50 error and stopping at 1 minute. The error was a motor overheating error and the door lock assy is the stopping issue. "
We serviced a
MAYTAG DISHWASHER
Model DDB1501AWZ
Near St. Cloud, MN 56301
Seth
Job Details: 11/16/2022
"Dishwasher leaks from the right hand side. Upon arrival and inspection I found the dishwasher was improperly installed they are drilled holes through the tub and screwed it directly into the cabinet. The screws were not holding machine in the front right corner is low causing a leak. Unit had been installed missing all floor leveling feet, its also missing the two upper brackets that hold out to the upper cabinet. I quoted installation of all six of those parts. There may be more issues but we cant even really begin to use the machine till its mounted and installed properly. I called and spoke to the customer but he was teaching a class and could give me no answers. see the attached quote if he decides to repair it I need two upper brackets and I need for leveling feet."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 11/16/2022
The User interface is not responding. They lost water pressure mid-wash and machine did not recover. On arrival and inspection I put it in the service diagnostic mode and tested it. I found two error codes one for a water pressure issue thats a known house issue and the other one was for the door lock. After I remove the towels that were stuck inside I ran a test Wash. The rear main bearing is loose and makes a clicking noise. Failure is eminent on this machine. I charged to reset the errors and remove clothes. The customer understands the risks involved with continuing to use this machine.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Minneapolis, MN 55431
Delton
Job Details: 11/16/2022
Found that leaking from diverter motor. Tried seal and still leaks. Needs mot motor/sump assembly. Quoted $472.24 (see picture) customer will think about it but is likely to purchase new dishwasher but wants us to install it he wants to know if the trip charge will apply towards the dishwasher installation. I said i think it would but would have to see what the office says.See what PW says and call customer back and give price and schedule customer for 2 hour dishwasher install?Motor/sump part# w11124384; saved tckt
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Monticello, MN 55362
Matt
Job Details: 11/16/2022
"Customer complaint is, LOUD WHILE RUNNING. Inspected and tested. Found some underwear in the blower wheel. Cleaned out blower wheel and bulkhead. Tested and dryer sounds great. Dryer is now fixed."
We serviced a
WHIRLPOOL DRYER- GAS
Model n/a
Near Minneapolis, MN 55428
Nate
Job Details: 11/16/2022
Temps only get to 120 and then go down. They get a ventilation error. Detached rear vent and temps goes up to 180 and runs perfectly. They havent had a vent cleaned in 4 years. They will clean the vent.
We serviced a
GE DRYER
Model GTDP301EL0WS
Near Chanhassen, MN 55317
Adam
Job Details: 11/16/2022
Unit wouldnt start. Disassembled the front and found the wire for the door switch was broken. Redid the wire then reassembled unit. Tested and unit works great. Also added the screws that were missing from before my visit now unit is working properly
We serviced a
WHIRLPOOL RANGE
Model WFG361LVQ
Near Crystal, MN 55428
Adam
Job Details: 11/16/2022
Installed new power cord from last diagnosis. Tested all operations and everything is working properly. Installed WP9757891
We serviced a
KENMORE REFRIGERATOR
Model 106.5179341
Near Sartell, MN 56377
Seth
Job Details: 11/16/2022
"Freezer lights dont work and fridge are dim. I quoted both light modules, customer realizes the full impact of having to replace both. Parts on order.; ordrd 1 WPW10515057 (Led board) and 1 WPW10515058 (Led board)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model n/a
Near Minneapolis, MN 55429
Phillip
Job Details: 11/16/2022
The customer complaint is the washer does not get pass the sensing portion of the cycle. I hooked up the hass tool and checked for faults. The most recent was 3c3 motor locked fault. I tipped the washer back to inspect. I found a kids bathing suit stuck around the motor and belt. I cut it out to free up the belt. I ran a diagnostic test with hass. Everything passed and no more faults
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model n/a
Near Minneapolis, MN 55428
Nate
Job Details: 11/16/2022
"Washer sometimes shuts off randomly. Couldnt find anything mechanically wrong with it. When this has happened (3 times), they just let it sit for a a bit and then they could turn it back on, put it on a drain and spin and it would finish the cycle. Has been working lately though. No error codes. Main PCB is top replaced part. Could be that. "
We serviced a
KENMORE REFRIGERATOR
Model 596.755224
Near Minneapolis, MN 55406
Nate
Job Details: 11/16/2022
Only cooling in freezer. Has a bad evaporator fan. Ordered one and picking up on will call. Coming back tomorrow to install. L14 labor and 118.39 part. ; ordrd 1 12002744 (Evaporator fan)
We serviced a
GE REFRIGERATOR
Model GSS23GSKJSS
Near Saint Paul, MN 55105
Nate
Job Details: 11/16/2022
"Customer noticed a weird smell coming from behind the fridge. Looks like the radiator in bathroom is giving off the smell. Fridge leaking from the valve. Its the waterline itself thats leaking. Cant just get the line. Have to get a new filter head assembly. Ordered new filter head assembly, . ; ordrd 1 WR17X22074 (Filter head assembly)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model n/a
Near Minneapolis, MN 55406
Nate
Job Details: 11/16/2022
Washer bangs around due to a bad transmission. . ; ordrd 1 W11159068 (Transmission)
We serviced a
KENMORE REFRIGERATOR
Model 106.526031
Near Minneapolis, MN 55401
Nate
Job Details: 11/16/2022
Replaced water filter housing. Old one was broken. Needs new filter as well.
We serviced a
GE RANGE
Model CGS750P4M2W2
Near Rogers, MN 55374
Phillip
Job Details: 11/16/2022
Customer complaint was the two burgers on the left were not right. The back lady flame is to low and the front left center burner flame is to high. I removed the orifices and found that 3 of them were in the wrong holders. I put the orifices in the right holder. All the burners are good now. The upper ok bake was cooking to hot and uneven on the left side. I pulled the oven apart and started the bake. I found that only the left side was burning and the right side was struggling for gas. I checked the office and its the right one for LP. All the other burner tubes are good. It will need the single safety valve WB21X28836
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Rogers, MN 55374
Matt
Job Details: 11/16/2022
"Customer complaint is, WONT DRAIN- HAS TO RESET TO GET IT TO START & STOPS MID CYCLE. Inspected and tested. Customer said dishwasher is randomly stopping in the middle of the cycle and has standing water in the bottom. I found the drain hose underneath the sink is laying on the floor and theres no high loop. I tried adjusting it, and the hose was brittle and just broke. I started the dishwasher on a heavy cycle and after about 30 minutes the display went dead. I can restart it, but it keeps going dead. Dishwasher needs a new control panel and drain hose.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Minneapolis, MN 55448
Matt
Job Details: 11/16/2022
"Customer complaint is, 2ND OPINION-TECH COME OVER BUT THE ISSUE GOT WORST. Customer said another company replaced the door for a ice maker issue. It started making ice and then stopped cooling in the FF compartment and theres frost on the back freezer wall. Inspected and tested. FF compartment is 60F and freezer is 30F. The evaporator is 100% froze over. I put refrigerator into test mode and turned the heater on and it came on and started defrosting. Installed new board and defrost bimetal harness. Refrigerator is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Otsego, MN 55330
Matt
Job Details: 11/16/2022
"Customer complaint is, TAKES ABOUT 4 CYCLES TO DRY CLOTHES. Inspected and tested. Dryer was quick cycling. I disconnected the vent and only get 3mph on back of dryer. I removed the back bulkhead and it was plugged solid. I cleaned out bulkhead and reassembled and now airflow on back of dryer is 30mph and airflow is cycling between 220F and 115F. Dryer is now working great. Dryer is now fixed. I advised customer to have the vent cleaned."
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Lakeville, MN 55044
Delton
Job Details: 11/16/2022
Dishwasher was not responsive when i got here. According to GE service bulletin to turn on/off power several times and dishwasher turned on and i did software update that takes care of this issue. Then tested all functions and dishwasher is running and working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6201SG/AA
Near Champlin, MN 55316
Adam
Job Details: 11/16/2022
Installed the icemaker fan and motor assembly from last diagnosis. Had to steam a little bit to get it out. Reassembled unit. Tested and unit is working properly without any noises.
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Lakeville, MN 55044
Delton
Job Details: 11/16/2022
Found that the FF evaporator fan is not running. Replaced evaporator fan and did software update. Tested and fan is running and refrigerator is cooling and working good.; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Elk River, MN 55330
Matt
Job Details: 11/16/2022
"Customer complaint is, WATER DISPENSER IS NOT DISPENSING WATER CORRECTLY, LEAVING BLACK SPOTS IN WATER. Inspected and tested. FF compartment temperature was 37F and freezer was 0F. I removed the filter and ran a couple of gallons of water through the dispenser and its still got black spots/flakes in the water. I removed the supply line on the back of the refrigerator and ran a couple of gallons of water and there was no spots in the water. I removed the water line at the bottom of the door and still had spots. I bypassed the water reservoir tank and the spots went away. Needs a new water reservoir tank, part number W11613294. Its not in stock. "
We serviced a
LG DRYER
Model DLG7301VE
Near Saint Michael, MN 55376
Phillip
Job Details: 11/16/2022
Customer complaint is the dryer shuts off and displays te1 error. The te1 is for the thermistor. The customer said they replaced the thermistor sensor twice. I verified they replaced the correct part. I checked the sensor from the main board. The sensor ohm out at 10 ohms which is the correct rating. The main control board will have to be replaced. I gave the customer the Blue book quote. The customer said she would talk to her husband and then call us back. I created a invoice.
We serviced a
LG MICROWAVE
Model LMV1840ASDL
Near Saint Michael, MN 55376
Phillip
Job Details: 11/16/2022
Customer complaint was when they open the door. The fan runs and the turntable runs. I pulled on the control and check the top switch and found the switch was faulty. I called to the customer and replace the switch. Now it works as it should. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ8200HQ0
Near Monticello, MN 55362
Matt
Job Details: 11/15/2022
"Customer complaint is, WONT SPIN. Inspected and tested. Found the motor coupler was broken. Installed new motor coupler and tested. Washer is working great. Washer is now fixed. ; used 1 285753A (DD COUPLER) from stock"
We serviced a
SAMSUNG WASHER TOP LOAD
Model n/a
Near Bloomington, MN 55425
Delton
Job Details: 11/15/2022
Found that drain pump is bad. Customer apporoved estimate. Ordering part and rescheduling.; ordrd 1 Dc97-19289f (Drain pump assembly)
We serviced a
GE DISHWASHER
Model GSD2800D02
Near St. Cloud, MN 56301
Seth
Job Details: 11/15/2022
Customers complaint is it doesnt seem to drain and it is leaking. Upon arrival and inspection I found the door liner has holes on the right left-hand side the racks are rusty it was leaking actively from two spots underneath the machine around the sump and around the pump. The systems monitor LCD screen has failed.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETSS01
Near Eden Prairie, MN 55347
Delton
Job Details: 11/15/2022
"Found that compressor was clicking but then would run. Start relay is bad. Customer approved estimate. Replaced compressor relay, tested and compressor turns on and is running. Refrigerator is cooling and working good.; used 1 PRO41 (S) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYS01
Near Buffalo, MN 55313
Phillip
Job Details: 11/15/2022
Customer complaint was the freezer was cooling OK but the temp in the fresh food was warm. I verified that the freezer was cooling and not the fresh food. I found that the evaporator fan was moving Very slow. I replaced the fan motor and now its working good and blowing air into the fresh hood.; used 1 4389144DNS (EVAP MOTOR) from stock
We serviced a
CALORIC RANGE
Model RMP339 UN
Near Mound, MN 55364
Adam
Job Details: 11/15/2022
Installed parts from last diagnosis. Reassembled unit. Tested and everything is working great. Unit is working properly and lighting correctly. Installed 2 igniters 4157608 and spark module 5303912606
We serviced a
KENMORE DRYER- GAS
Model 11077132412
Near Shorewood, MN 55331
Adam
Job Details: 11/15/2022
"Unit was making loud squeaky noise. Disassembled unit and found the rollers and idler is bad. Installed 4392065 kit which includes the idler and two rollers and a belt. Installed parts. Reassembled unit and now its working properly with out and loud noises. Used truck stock 4392065; used 1 4392065 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSQ9544KQ0
Near Hopkins, MN 55305
Nate
Job Details: 11/15/2022
Replaced bad lid switch. Washer wasnt spinning or draining. Customer asked for a discount. Made an exception here. Works great now. ; used 1 3949247V (LID SWITCH) from stock
We serviced a
GE REFRIGERATOR
Model GFE29HGDDBB
Near Minneapolis, MN 55422
Nate
Job Details: 11/15/2022
Lights off and display off and locked. It was in sabbath mode. Showed customer how to turn it on and off. Holding down lock and dispenser light toggles between sabbath.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM04
Near Minneapolis, MN 55414
Nate
Job Details: 11/15/2022
Replaced broken drain pan. No leaks now.
We serviced a
GE DISHWASHER
Model ZDT915SSJ2SS
Near Minneapolis, MN 55418
Nate
Job Details: 11/15/2022
Dishwasher running loud when it drains. Has a bad drain pump assembly. I put this down for two time slots. part WD26X25104. Coming back Tuesday. ; ordrd 1 WD26X25104 (Drain pump)
We serviced a
KENMORE RANGE- GAS
Model 790.78013
Near Savage, MN 55378
Delton
Job Details: 11/15/2022
"Found that igniter was weak. Customer approved estimate. Replaced igniter, tested and oven preheated quickly and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KITCHENAID RANGE- GAS
Model KFGD500ESS03
Near Eden Prairie, MN 55344
Adam
Job Details: 11/15/2022
Top oven wouldnt bake. But top one the broil would kick on. Tested unit and the igniter would glow after long time but wouldnt ignite the flame. Quoted customer new igniter then installed part. Reassembled unit and test now unit is working properly ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2287KEY
Near Minneapolis, MN 55439
Adam
Job Details: 11/15/2022
Fridge temp 62degrees Freezer top 40 degrees. Freezer bottom 10 degrees The fridge and freezer warm and not cooling. I noticed I didnt hear the evap fan making any noise. Yep the fridge fan was working properly. Damper was opening and closing. Just not turning the fan. Ordered evap fan motor and rescheduleWPW10128551 evap fan. ; ordrd 1 WPW10128551 (Evap fan)
We serviced a
LG WASHER FRONT LOA
Model WM4270HWA
Near Plymouth, MN 55446
Phillip
Job Details: 11/15/2022
"Customer complaint was the washer was not draining all the water out. The customer checked the filter and it was clean. When the drain pump runs, it makes a loud noise. I checked and verified the drain pump. Impeller was damaged. I quoted the customer for a new drain pump. I replaced the drain pump and checked operation. The drain pump sounds good and drain the water. The customer was also concerned about some water on the ground. Advise as probably coming out of the Vent and that is normal during a tub clean cycle; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GMKJES
Near Maple Grove, MN 55311
Phillip
Job Details: 11/15/2022
Customer complaint was the unit has been noisy for about 9 months. I hooked up the Newfi tool and ran the fans. All the fans sounded normal except the fresh food fan. I replaced the fan and ran the firmware update. The left led light is out and its causing the rest to dim. Advised its not covered. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 110.448322
Near Roseville, MN 55113
Nate
Job Details: 11/15/2022
"Was running loud, and then smelled like burning and then wouldnt run. Found the tub detached from the rear bearing completely. "
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GGQ8811LL1
Near Lakeville, MN 55044
Delton
Job Details: 11/15/2022
"Found that the door switch is bad and runs when door is opened. Also the gas coils are bad and stops turning on heat after 15-20 minutes. Replaced door switch and gas coils and also cleaned out inside I dryer of lint. Tested and dryer is cycling heat normally. Dryer is working good.; used 1 WP3406107 (DOOR SWITCH), and 1 5303931775 (COIL KIT) from stock"
We serviced a
ROPER RANGE- GAS
Model FGP314T00
Near Minneapolis, MN 55416
Adam
Job Details: 11/15/2022
Front two burns not lighting. Found the front left wasnt even mounted and laying in the stove. Also found the igniter wire was bad and protection on it had fallen off and is igniting on the metal in the stove. Found that the front two igniters are failing WPW10209656 LF igniter and RF igniter. Quoted customer blue book; saved tckt
We serviced a
GE DISHWASHER
Model GSM2260V70SS
Near Minneapolis, MN 55401
Adam
Job Details: 11/15/2022
Unit wasnt draining. Found that the unit was coming apart at the drain. Reassembled it properly also noticed someone put a screw through the spray arm. Making it stay in place because the spray arm base with the locking lever was busted so the maintenance guy added a screw. They are going to fix that part. Reassembled unit and cleaned out the drain. Unit is working great now.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Elk River, MN 55330
Matt
Job Details: 11/15/2022
"Customer complaint is, WONT DRAIN- unit works intermittently. Inspected and tested. Theres a stored E13 error. I found the drain hose was pushed to far into the stand pipe on the wall, not allowing it to drain properly. I removed the drain hose and filled the washer with water and drained it into my bucket and it worked perfectly. I started a load of clothes on a normal cycle and watched it through the entire cycle it finished the cycle perfectly. Seems like the issue was with the drain hose. Washer is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE505W0HW1
Near St. Cloud, MN 56301
Seth
Job Details: 11/15/2022
I replace the terminal block and power cord. I rewired and put two new eyelets on the existing wiring harness. I tested the top and the oven. Its now fixed. please call and collect.; pckd up 1 84603 (Cord) and 1 WPW10245259 (Term block)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC4WQTS00
Near Rice, MN 56367
Seth
Job Details: 11/15/2022
The refrigerator is not cooling all the electronics kick up but the compressor does not run. Its affected by service pointer W10643766. The inverter board was flashing an error that it had failed. I quoted a new updated board per the service bulletin.; schdld next appmnt for 11/22 TUE !
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV448AGP/XAA
Near Zimmerman, MN 55398
Matt
Job Details: 11/15/2022
"Customer complaint is, SQUEELING AND NOISEY. Inspected and tested. Found the idler pulley has failed and is falling off. Quoted customer $263. to install new idler pulley. Customer approved repairs. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.960224
Near Ramsey, MN 55303
Matt
Job Details: 11/15/2022
"Customer complaint is, OVEN NOT WORKING. Inspected and tested. Both broil and bake do not work. Found the board has failed. Board is NLA. I quoted customer $530. to install new board if we can find it. Customer is going to look into replacing it, and will call us back if they want us to look for the board. Part number is 316418208. If we are going to do the repair, please order the overlay as well, part number 316419137."
We serviced a
GE RANGE- GAS
Model PGB965BP1TS
Near Shoreview, MN 55126
Nate
Job Details: 11/15/2022
"Smelled like natural gas when upper and lower ovens are used. I confirmed this was going on. Customer was told it needed a step down regulator, but I found the air vent on the burner tubes was open all the way and had to be adjusted to half open so proper amount of air comes into the tube. Works great now. Has warranty through warners stallion but was told this wasnt covered. Customer will see if they will reimburse."
We serviced a
WHIRLPOOL DRYER- GAS
Model MGD6620HC0
Near Maple Grove, MN 55311
Phillip
Job Details: 11/15/2022
"Customer complaint of a burn smell. I verify the dryer does smell like somethings burning. I took it all apart. I found lots of lint build up and lint that was catching on fire. With a customer shop vac I sucked everything out. I Ran an airflow test twice and the airflow going outside is very bad. The vent outside was above 9 feet. Advised customer to call dryer, vent wizard."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV36J4000EW/A3
Near Roseville, MN 55113
Nate
Job Details: 11/15/2022
"Not running. Found a broken idler pully. Replaced pully, oiled rollers, vacuumed hair and lint out. Runs great now. ; used 1 DE634A (PULLEY) from stock"
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Saint Paul, MN 55119
Nate
Job Details: 11/15/2022
"Dishwasher wasnt circulating water and wasnt doing so because no water was in the dishwasher. They heard a whistle sound. I ran the dishwasher a handful of times and each time it filled and circulates great. Told customer possibly the float was stuck in the up position so it thought it was full of water, but I couldnt find any debris in it. Quoted 336 for water valve but that would only be a guess. Part WD15X24711. L14 labor 64.44 part."
We serviced a
DANBY FREEZER
Model DUFM085A4WDD
Near Saint Paul, MN 55116
Nate
Job Details: 11/15/2022
Excess frost on upper shelves. I took a number of photos to document. Door gasket seals great. Insulation is good around evaporator line into and out of cabinet. Cant find any reason for the excess frost. Water not freezing in bottles in door. Please review photos. ; saved tckt
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H50000EW/83
Near Osseo, MN 55311
Phillip
Job Details: 11/15/2022
"Customer complaint was Dryer was making a loud sound. I verified the noise was not normal when I started the dryer. I removed everything and try on the blower wheel was packed full of lint, and that was thrown off balance. I remove the length pearl back together and tested. I went outside and test. The airflow and airflow is good in the dryer is heating properly."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US/AA
Near Ramsey, MN 55303
Phillip
Job Details: 11/15/2022
"Customer complaint was the dishwasher will not wash dishes. He said water goes in and then later on in drains all the water out. I started the dishwasher and I could hear it fill with water but then nothing after that. If I listen closely, I could hear the wash motor just hum. I removed the filter plate and inspected the impeller. The impeller on the motor was fine, and nothing obstructing it. I tried it again and the motor started to make a crunching sound. I checked the pillar once more and it was still free so it needs a new wash motor assembly. I cannot get the impeller off. I tried several times and its stuck on there so it needs a whole assembly. Today I replaced a whole wash motor sump assembly. I ran the dishwasher afterwards and it was working good."
We serviced a
GE MICROWAVE
Model JVM3160RF4SS
Near Rogers, MN 55374
Phillip
Job Details: 11/15/2022
"Customer complaint was the microwave just went dead. I verify the outlet has power. I found the microwave fuse was bad and the door switches were feeling. I called the customer for the repair. I replace the fuse and all three door switches. Microwave is working good now.; used 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
AMANA REFRIGERATOR
Model BRF20TW
Near Hopkins, MN 55305
Adam
Job Details: 11/15/2022
Freezer was working but fridge was warm. Right way noticed the door evap fan wasnt running. Removed the food and then disassembled the back evap cover. I wiggled the fan and it started to kick on. Unit needs a new evap fan. There isnt any available so we would have to order one off eBay. I reassembled the unit and the fan is still running. Let customer the fan will probably fail again. They are going to think it over and let us know about the fan.
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Otsego, MN 55301
Matt
Job Details: 11/15/2022
"Customer complaint is, DRAIN ISSUES, STANDING WATER AT THE BOTTOM OF THE DISHWASHER AFTER EVERY WASH. WILL NOT DRAIN. Inspected and tested. Found the main board has failed and is not sending voltage to the drain pump. Quoted customer $395. to install new board. Customer declined repairs. Part number WD21X25732."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Saint Michael, MN 55376
Phillip
Job Details: 11/15/2022
The customer complaint was the dishwasher is not washing dishes and soap stays in the bottom. I started a cycle. The dishwasher fills with water but the wash pump never starts. After testing I found the wash motor was bad. I replaced the wash motor and reset the board . The dishwasher is working good now. ; used 1 W11084656 (MOTOR/PUMP & SUMP ASSM TALL TUB) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF6
Near Minneapolis, MN 55416
Nate
Job Details: 11/15/2022
"Water still filling bottom of freezer. Drain under evaporator drains great. No water in there either. But found the funnel for the water fill on the icemaker is broken. Ordered a new fill funnel from Marcone. Applying the 80 labor towards the part so no charge when I come back since it turns out that was also a big contributor to the water issue. They had fridge on sabbath mode, then after turning fridge back on fully, they turned the icemaker on and thats when they started seeing water. But no water in icemaker mold and no water in ice bucket. All water went on bottom of freezer. ; ordrd 1 242051201 (Fill funnel)"
We serviced a
GE MICROWAVE
Model SCB1001MSS01
Near Rosemount, MN 55068
Delton
Job Details: 11/15/2022
Found that magnetron is bad and waveguide is charred. Generic magnetron wont work need to order GE specific one. Customer will think about it and call back if they want to proceed. Added picture of quote.Magnetron wb26x32629; waveguide wb06x10638
We serviced a
GE WASHER FRONT LOA
Model GTW460ASJ4WW
Near Rosemount, MN 55068
Delton
Job Details: 11/15/2022
"Customer was washing sheets and would not spin out. I looked up error history and had out of balance error. I ran tests and all fucntions are working fine. I ran load of towels and it agitated, drains and spun out clothes. I explained how HE washer work and that it will twist clothes and with sheets will twist into a ball and make washer be out of balance. I recommended to customer to wash sheets with towels so that clothes will evenly disperse and be even. I also explained the different options of wash cycles of the machine. Washer is working good."
We serviced a
LG RANGE- ELECTRIC
Model LDE4415ST/00
Near Eagan, MN 55123
Delton
Job Details: 11/15/2022
Replaced thermal block and range power cord. Tested and range is working good.; used 1 CORD-3PRONGRANGE (84603 3 PRONG RANGE CORD) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5620HW1
Near Eagan, MN 55122
Delton
Job Details: 11/15/2022
"Is a salon. Dryer rollers, belt, idler is worn out. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 661570v (Belt) and 1 W10837240 (Idler assmebly) and 2 349241t (Rollers)s"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9300VU0
Near Wayzata, MN 55391
Adam
Job Details: 11/14/2022
"Unit was making loud pitch noise when running. Disassembled unit and found the idler and roller was bad. Quoted customer for the repair kit which includes the rollers and idler. Replaced parts reassembled unit and tested. Unit is working great. ; used 1 4392067 (BELT, IDLER PULLEY AND ROLLERS (2)) from stock"
We serviced a
DACOR RANGE- GAS
Model DR30GS/NG
Near Eden Prairie, MN 55346
Adam
Job Details: 11/14/2022
Unit wouldnt bake. Light would turn on would get power to igniter but wouldnt glow. Broil worked fine. Igniter failed again. Replaced igniter and worked great. Everything is installed correctly. Part and labor is covered under warranty.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Buffalo, MN 55313
Phillip
Job Details: 11/14/2022
The door was defective. Today I replaced the door assembly and tested operation. Its working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Minneapolis, MN 55410
Nate
Job Details: 11/14/2022
"Frosted up behind the back evaporator panel, causing the fan to run loud. Replaced a bad temp sensor and installed new drain kit. Steamed out drain. Installed heat probe and silver insulation. Charged BB. ; used 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
ROPER WASHER TOP LOAD
Model RTW4440V02
Near Minneapolis, MN 55412
Nate
Job Details: 11/14/2022
"Washer not running and water leakiNg. Found the actual copper pipe is leaking from where it was once welded. I couldnt fix that. Also found the gfci was tripped from the spraying water from the leak. We wrapped cloth around the pipe and turned off the hot water valve, by the water heater. He will call a plumper. I reset the gfci and now he can wash on cold until the pipe is rewelded."
We serviced a
GE RANGE- GAS
Model JGB620REF1SS
Near Otsego, MN 55301
Matt
Job Details: 11/14/2022
"Customer complaint is, OVEN WILL NOT TURN ON, OVEN STARTED TO TRIP THE CIRCUIT BREAKER WHEN SET TO PRE-HEAT. Inspected and tested. Found the bake ignitor has failed. repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3900HWA
Near Big Lake, MN 55309
Matt
Job Details: 11/14/2022
"Customer complaint is, WONT DRAIN AND WON'T SPIN. Inspected and tested. Found the drain filter was plugged solid. Cleaned out drain filter and tested. Washer is working great. Washer is now fixed."
We serviced a
KENMORE DRYER- GAS
Model 41791122310
Near Chanhassen, MN 55317
Adam
Job Details: 11/14/2022
Unit was making loud noise and shaking. Disassembled unit and found that the blower wheel was full of lint. Cleared out. Lint and cleaned inside machine. Also cleaned and oiled all rollers and idler. Reassembled unit and now its working good. Customer also asked if I could check out the vent found that it popped off so reattach it and made sure it wasnt going to fall off
We serviced a
GE DISHWASHER
Model PDT715SMN5ES
Near Buffalo, MN 55313
Phillip
Job Details: 11/14/2022
I got a soap dispenser for this call so today I replaced it
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IWO
Near Sauk Rapids, MN 56379
Seth
Job Details: 11/14/2022
"Not cooling. Failed defrost terminator, I replaced it. The fridge began cooling. Note the freezer display is bad. ; used 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Big Lake, MN 55309
Matt
Job Details: 11/14/2022
"Customer complaint is, REFRIGERATOR IS TOO COLD. RUNNING ABOUT 30 DEGREES WHEN SET AS HIGH AS 45. THIS JUST STARTED. Inspected and tested. FF compartment was 33F and freezer was 5F. In test mode everything tested good. I removed the evaporator cover and found a ball of ice in the upper right corner. I defrosted evaporator and after 20 minutes the evaporator only had frost on about 30 percent. The sealed system has failed."
We serviced a
LG WASHER FRONT LOA
Model WM2801HLA
Near Sartell, MN 56377
Seth
Job Details: 11/14/2022
"Customer complains that theres water stuck in the washing machine and it wont drain. Upon arrival and inspection I found the unit had worked for the last two wash loads. I pulled out the filter and found evidence of chunks of metal. I checked the rear main bearing and it is loose making a clicking noise. Please send This into options if we fixed it it would need a complete tub with spin basket, door boot, and drain pump as its intermittently not draining now and sounds bad.; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1826PS1
Near Eagan, MN 55123
Delton
Job Details: 11/14/2022
Found that evaporator fan motor is bad. Getting power but not running. Owner approved estimate. Scheduled with tenant for Friday afternoon.; ordrd 1 241854301 (Evaporator fan motor)
We serviced a
KENMORE DRYER- GAS
Model 796.902729
Near Eagan, MN 55122
Delton
Job Details: 11/14/2022
Found that there was lint build up inside lint trap and vent. I did cleaning on dryer. Tested and dryer is cycling heat good. Dryer is heating and working good.
We serviced a
LG WASHER TOP LOAD
Model WT1501CW
Near Big Lake, MN 55309
Matt
Job Details: 11/14/2022
"Customer complaint is, WHEN SPINS INSTEAD IT JUST STOPS, ERROR CODE OE. Inspected and tested. Found the drain pump was not working. I removed hoses from drain pump and did not find anything in it, its just seized up. I flicked it and now its working. Washer needs a new drain pump. Part number 5859EA1004G."