Service History 93 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE DRYER

Model NOTAVAILABLE

Near Minneapolis, MN 55406

Delton

Job Details: 06/29/2023

"Could not get the blower wheel off. Replaced both motor and blower wheel. Tested and dryer is now heating and blowing air with good flow outside vent. Dryer is working good. I called and informed owner that it is fixed.According to notes office will collect payment.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Minneapolis, MN 55413

Nate

Job Details: 06/29/2023

"35 in freezer and 47 in fresh food. Compressor very hot and running, drawing .45 amps on one white wire and no amps on the other two red wires or white wire. Ice ball on intake line into freezer evaporator coils, zero frost on evaporator. Condenser line is hot. Sealed system issue/ please submit to AHS for sealed system work. ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model GTE18DTNERWW

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/29/2023

"Not cooling, failed sealed system was diagnosed by previous company (cross town). I found the same issue please transfer to an EPA authorized refrigeration company. I called and spoke with Gary. Case number 10468990. He said to Give customer this phone number 18003861215 and have her call.; saved tckt"

We serviced a

LG MICROWAVE

Model LMHM2237BD/01

Near Ramsey, MN 55303

Phillip

Job Details: 06/29/2023

Today I replaced the magnetron. I also found it had a bad high voltage fuse. I replaced the fuse for no extra charge. The microwave is now heating good. Please send the customer a copy of the invoices

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050UG/AA03

Near Roseville, MN 55113

Delton

Job Details: 06/29/2023

"Found that control board is making sparking sounds and small burning smell. I checked power and when plugging it back in now the control panel doesnt power on but can hear the board squealing and not sending out power to panel.Needs new main control board. Due to estimate for repair, customer will think about it and call back if they want to proceed.; ordrd 1 Dd82-01337b (Main control board)"

We serviced a

ELECTROLUX MICROWAVE

Model EW30SO60LSA

Near Roseville, MN 55113

Delton

Job Details: 06/29/2023

"Found that the latch switch holder is worn and loose and latch is not hitting door switches unless pushing door closed. Customer approved estimate. Ordering parts and rescheduling.; ordrng 1 5304470548 (Left door switch holder), ordrd 1 5304470547 (Right door switch holder)"

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Minneapolis, MN 55427

Phillip

Job Details: 06/29/2023

"The dryer does not start when start is pressed. The lint filter comes on as a reminder to clean the screen. I advised the customer it will always do that. I found the belt had fallen off and the idler pulley was bad. I quoted for the repair. I replaced the idler pulley and vacuumed out the dust and then oiled the rollers. The dryer is working good now. ; used 1 DE634A (IDLER PULLEY) from stock, states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 630.1390301

Near Minneapolis, MN 55419

Nate

Job Details: 06/29/2023

Leaking from corners. Found a torn bottom seal assembly. Quoted for new one. 00669221. Coming back 7/10 to install. ; ordrd 1 00669221 (Bottom door seal)

We serviced a

WHIRLPOOL DRYER

Model MISSING

Near Minneapolis, MN 55410

Nate

Job Details: 06/29/2023

"Waited 15 minutes. Cant reach tenant by phone or at the door. Daisy also tried calling them but no answer. She said she will reschedule them. Please bill for the trip charge. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DS605I

Near Minneapolis, MN 55435

Adam

Job Details: 06/29/2023

Installed parts from last diagnosis. Tested unit and now Im getting a different error. This is for a motor error. Checked the motor with the propellers. And found it was seized also. Customer now said before they stopped using it was making a squeaky noise which was probably this and then sat so long with out use and water its dried and seized. Will need a motor and rescheduled. Will need 524285P rotor. Please schedule once approved. Havent ordered rotor; states that autho needed

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Saint Paul, MN 55117

Delton

Job Details: 06/29/2023

"Found that the igniter is weak. I called phone number listed but no answer. House looks like its a community home. I went ahead and replaced igniter. Tested and oven now heats and is working good.Office: please contact owner and collect payment.; used 1 5303935066 (FLAT IGNITER) from stock, states that autho needed"

We serviced a

KITCHENAID ICEMAKER++

Model KUIC15NHZS0

Near Rogers, MN 55374

Matt

Job Details: 06/29/2023

"Customer complaint is, DOES NOT MAKE ICE, ON/OFF LIGHT BLINKS, CUST INSTALLED NEW FILTER AND CLEANED STILL NO GO. Inspected and tested. Found the light blinking is a bin thermistor error. The thermistor ohms out at 650ohms and should be 2700ohms. Quoted customer $382. to install new thermistor. Customer approved repairs. Part on order. ; ordrd 1 WPW10511923 (Bin thermistor)"

We serviced a

GE WASHER

Model WCSR2090DBWW

Near Eden Prairie, MN 55347

Adam

Job Details: 06/29/2023

Unit wont spin. Can here the motor but nothing. Removed agitator and found the hub rusted through. Which was common on this unit. Will need a hub and nut. Called landlord. Quoted blue book he approved amount. Reschedule with tenant. Nut WH2X1193Hub WH45X10027Coupling WH49X10042; snapped 2 QuickPics

We serviced a

WHIRLPOOL DRYER

Model GGW9868KQ0

Near Sartell, MN 56377

Seth

Job Details: 06/29/2023

Not heating. Failed Coil kit was replaced. I watched temperatures itit cycled between 126-220 deg.

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Minneapolis, MN 55411

Nate

Job Details: 06/29/2023

"Dryer running extremely loud. Rumbling. And doesnt run because latch broke. Fixed latch, and took dryer apart and cleaned out blower wheel which was packed full of lint and dryer sheets.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3622SS

Near Lakeville, MN 55044

Delton

Job Details: 06/29/2023

"Refrigerator is 65 degrees but freezer is -5. Evaporator fan is running in refrigerator. This model had hidden fresh food evaporator and not replaceable. I called tech support and they said the system cools the the freezer first before it goes into fresh food evaporator. Per tech support they said that means there is a sealed system leak.I informed customer that we could do a sealed system repair and add in some stop leak and recharge the refrigerator, in the hopes that would fix it, but if the leak is in the fresh food evaporator that it would not be repairable based in this model.

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Minneapolis, MN 55411

Nate

Job Details: 06/29/2023

"Washer not running. Found the cold water had been turned off to it. Ran it through full diagnostic mode with newfi. Only error is water not coming to it. Turned on water, ran through all tests, runs great now.

We serviced a

AMANA REFRIGERATOR

Model ASD2625KES

Near Otsego, MN 55330

Matt

Job Details: 06/29/2023

"Customer complaint is, REF NOT AS COOL AS USE TO BE. WANTS YOU TO CHECK IT OUT AND SEE IF ITS WORTH FIXING. Customer said freezer is good, but things are freezing in the bottom drawer in the FF compartment. Inspected and tested. Freezer temperature is 2F and FF is 45F at the top and 36F at the bottom. The temperature setting for the FF compartment is set colder than the recommended setting. Refrigerator is testing good. I recommended turning down the FF compartment temperature setting and see if that makes a difference."

We serviced a

KITCHENAID RANGE

Model KGRA806PSS01

Near Saint Paul, MN 55105

Delton

Job Details: 06/29/2023

Found that the bake or broil are not sparking and wont ignite. Appears to be spark module (most common) but also could be gas valve. Valve ohms out good. I quoted for spark module.

We serviced a

LG WASHER

Model WT1101CW

Near Otsego, MN 55330

Matt

Job Details: 06/29/2023

"Customer complaint is, WASH MCHNE LE CODE APPEARED YESTERDAY DURING USE. Inspected and tested. Found the hall sensor has failed. Customer approved repairs. Installed new hall sensor and tested. Washer is working great. Washer is now fixed.

We serviced a

MAYTAG WASHER

Model MAH7500AWW

Near Saint Paul, MN 55113

Delton

Job Details: 06/29/2023

"Customer said that it would stop mid cycle and say no rinse. I found that the cold water valve was shut off to the washer and the hot was barely open. It used cold during rinse and thats why no fill. I turned on both valves, tested and washer fills, agitates, drains and spins. I informed customers about water valve being shut off and she has no idea. I suspect thats why it could of been leaking into the drum even when washer is not in use because of the little pressure for the valve to shut off completely.Customer will use the washer as normal and if the leak continues will think about replacement water valve for washer.

We serviced a

LG DRYER

Model DLEX3570W

Near St. Cloud, MN 56303

Seth

Job Details: 06/29/2023

"Ui doesnt respond, not drying before that. Board failed, the UI makes noise but wont illuminate. I quoted the boards he may have more issues once the UI works. I left a quote he will call if he wants to move forward."

We serviced a

SAMSUNG WASHER

Model WF45R6100AW/US03

Near Saint Michael, MN 55376

Matt

Job Details: 06/28/2023

"Customer complaint is, DOOR BOOT HAS COME LOOSE. Inspected and tested. The door bellow somehow got sucked into the machine and the drum wore a hole through it. I ran it through a spin cycle and it sounds great. Needs a new door bellow. Quoted customer . Customer approved repairs. Installed new door bellow and tested. Washer is working great and no more leaks. Washer is now fixed."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Maple Grove, MN 55311

Adam

Job Details: 06/28/2023

Installed parts and then tested unit. Unit is now cooling properly. It was about 15 degrees on the top of the freezer when I arrived. Installed parts and unit is now cooling properly.

We serviced a

SAMSUNG DRYER

Model DVE50R5200W

Near Minneapolis, MN 55428

Nate

Job Details: 06/28/2023

"Dryer is said to be shutting off earlier than set time. Determined the customer is using sensor dry, and also found a lot of blockage in the vent. It got up to 250 within 25 seconds after it started and airflow was minimal outside: after cleaning vent, gets up to 210, and airflow outside is much better.

We serviced a

GE DISHWASHER

Model GDT665SGN3BB

Near Sartell, MN 56377

Seth

Job Details: 06/28/2023

"The upper spray arm manifold fell out of its holder. I reinstalled in the upper spray, arm and reinforced it. I checked it for software update that had one critical update that was necessary. I updated the software and tested the dishwasher. It is now fixed."

We serviced a

ASKO++ DISHWASHER

Model DF1675

Near Minneapolis, MN 55436

Nate

Job Details: 06/28/2023

Replaced bad ui that only displayed minimal data. New one works great.

We serviced a

TAPPAN DRYER

Model TDG336RBW2

Near Minneapolis, MN 55410

Nate

Job Details: 06/28/2023

Dryer would start and then slowly wind down. Now it tumbles but doesnt heat. Found a bad motor. You can smell the burnt electrical smell. Part is NLA.

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01

Near Orono, MN 55356

Adam

Job Details: 06/28/2023

Installed new drain pump. Once installed tested multiple times for leaks and make sure its draining properly. Everything is now working properly. Reassembled unit and reinstalled back to original mounting spot.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Saint Paul, MN 55104

Delton

Job Details: 06/28/2023

Found that the dishwasher wash motor is bad. Getting power to it but not running at all to clean dishes. Also found that the Diverter has been leaking. Also not filling with much water. Needs new sump/motor assembly and water valve.Customer declined and will replace dishwasher.

We serviced a

GE MICROWAVE

Model AVM4160DF3WS

Near Elk River, MN 55330

Matt

Job Details: 06/28/2023

"Customer complaint is, DOES NOT TURN ON. Inspected and tested. Found the fuse was blown because the door switch holder is wore out. Installed new 20amp fuse, door switch holder and 3 new door switches. Tested and microwave is working great. Microwave is now fixed.

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Saint Paul, MN 55104

Delton

Job Details: 06/28/2023

Tested washer and soap dispenser fill holes were dirty and I just clean a little bit of the holes. i tested fabric softener fill and it did. I showed customer that in the manual it shows to use a small amount of fabric softener and then to dilute it with water until max fill line before it will empty the contents in washer during the rinse cycle. Customer will try that and if still doesnt work the soap dispenser housing would need to be replaced. Customer will try it per the instruction manual and will call back if they want to housing.

We serviced a

KENMORE RANGE

Model 790.713427

Near Saint Paul, MN 55104

Delton

Job Details: 06/28/2023

"Igniter is weak and not not igniting gas right away and that is reason for gas smell. Needs new igniter, customer approved estimate. Replaced igniter and oven preheated and is heating and working good. No gas smell.

We serviced a

SAMSUNG WASHER

Model WF241ANW/XAA

Near St. Cloud, MN 56304

Seth

Job Details: 06/28/2023

"Not draining, loud when it spins. The drain pump has failed and the rear spider is loose in one position. I quoted repairs but the customer declined repairs."

We serviced a

LG REFRIGERATOR

Model LFC22770SW/03

Near Albertville, MN 55301

Phillip

Job Details: 06/28/2023

"The customer said within a week the freezer stopped cooling well and now the fresh food is not cooling well. The compressor is running hot and loud. I was unable to get a low side pressure. The high side was around 90 psi. When I unplugged the unit the high side pressure stayed around 90. I recovered the refrigerant and there was a lot still in the system. This all indicates a bad compressor. I replaced the compressor, filter drier and the main control board. I leaked checked and purged with nitrogen. I pulled a deep vacuum then recharged the system. The low side suction pressure was right around five psi, and the high side was right around 100 psi those pressures are normal. Operating pressures. There was not a lot of heat coming off the condenser when I was done but the pressures look good and the compressor was running a high speed. Advise the customer to give it 24 hours before it gets down to normal temperatures."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Minneapolis, MN 55411

Nate

Job Details: 06/28/2023

"Not getting up to temp, and usually, and when it does, it doesnt maintain temp. I took off the oven cavity bottom and found a bad bake ignitor. It was greenish in places but mostly ghostly whitish. I Replaced the ignitor, and now it ignites within 15 seconds, there is glorious heat, it heats great and maintains temperature like a champ.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Minnetonka, MN 55305

Adam

Job Details: 06/28/2023

Customers complaint unit bangs around and doesnt work right. Confirmed complaint. Noticed a few things just visually. The tub ring is busted from hitting the sides. Also the tub itself is busted so it will leak everywhere. Unit will need a tub and tub ring.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Monticello, MN 55362

Phillip

Job Details: 06/28/2023

The customer said she washed some glass jar with paper on them. The dishwasher would not drain all the water out. Today I found water sitting in the bottom. I pressed cancel drain and it started to drain it but it was slow. I ran a tube down the drain hose to loosen up what was stuck. I then put into a drain and put the end of my vacuum in the drain hose and sucked out water and some of the paper. I hooked the drain hose back up to the garbage displays tried it again. The dishwasher drains good now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Monticello, MN 55362

Seth

Job Details: 06/28/2023

I revised the plumbing and bypassed the leaking siphon break. I tested the DW. It is now fixed.

We serviced a

LG DISHWASHER

Model LDF7774STP

Near Buffalo, MN 55313

Seth

Job Details: 06/28/2023

I replaced the pump and sump and tested the DW. It is now fixed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Edina, MN 55436

Adam

Job Details: 06/28/2023

Customers complaint unit leaking. Removed kick panel to watch for leak. Let unit fill and found it started to leak right way from the sump and the bottom of the dishwasher. Unit will need sump assembly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near St. Cloud, MN 56301

Phillip

Job Details: 06/28/2023

"The customer complaint was the ice maker stopped making ice and water was leaking out the ice compartment. The freezer temp was above 20 and the freezer display was flashing HI. Today when I arrived the customer had it unplugged but for only a few minutes. I plugged it back in and let run for about 30 minutes. The fresh food was set to 43 and the freezer was set to 0. The fresh food temp was good, the freezer was between 9-17 degrees. I removed the freezer cover and the evaporator had barely any frost on the coil. I checked pressures and the high and low side were lower pressures than normal. I replaced the filter drier and installed a valve on the compressor. I leaked checked the system but found no leaks. I pulled a vacuum and then recharged the system and added a leak stopSealant. The high side pressure was 100 and climbing and the low side was around 20 and dropping. I advised the customer to wait 24 hours for temps to recover. I put it into for cool and the freezer was getting a good frost pattern. We turned the water back on and the ice maker."

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Maple Grove, MN 55369

Matt

Job Details: 06/28/2023

"Customer complaint is, DEAD. Inspected and tested. Found the main board part number DC92-01621E has failed. Quoted customer $590. to install new board. Customer declined repairs for now and will call us and let us know what they want to do. ; saved tckt"

We serviced a

LG WASHER

Model WM1812CW

Near Sartell, MN 56377

Seth

Job Details: 06/28/2023

"The washer wont spin it gets an error. I found the washer spin basket was melted to the outer tub. The bearing has failed completely. This unit would need a complete outer tub, bellows, and spin basket. ; saved tckt"

We serviced a

ELECTROLUX WASHER

Model FFFW5000QW0

Near Rogers, MN 55374

Matt

Job Details: 06/28/2023

"Customer complaint is, NOT STARTING. Inspected and tested. Found the door lock has failed. Quoted customer $464. to install new lock. Customer approved repairs. Installed new door lock and tested. Washer is working great. Washer is now fixed. Dana can you run the card on file please. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"

We serviced a

MAGIC CHEF REFRIGERATOR

Model MCBC58DST

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/28/2023

The under counter refrigerator in the basement has a bad control board D165FP03.01. The part shows to be discontinued. There is no power to the compressor the Evap fan works but no condenser fan out compressor. Compressor runs off jumped. Please source the part.; saved tckt

We serviced a

LG REFRIGERATOR

Model LMXS30776D/01

Near Burnsville, MN 55337

Delton

Job Details: 06/28/2023

Found that sound is coming from ice maker fan motor. Customer approved estimate. Ordering part and also have bulletin to move the defrost sensor and will do that when replacing fan motor.; ordrd 1 Aba72913421 (Ice fan motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET0MSRXTL00

Near Rogers, MN 55374

Matt

Job Details: 06/28/2023

"Customer complaint is, MOVED FOR FLOOR SERVICE AND TRIPPING THE GFI, REPLACED THE GFI AND IT STILL TRIPS. Inspected and tested. Found the evaporator heater was tripping the GFCI. Quoted customer $354. to install new heater. Customer approved repairs. Part on order. ; ordrd 1 WP2210895 (Evaporator heating element)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Minneapolis, MN 55416

Nate

Job Details: 06/28/2023

Motor is seized up. Needs new sump and motor assembly. W10805015. Please submit to Ant to see if they will cover it/ ; O-emld tckt

We serviced a

GE MICROWAVE

Model JVM1650WB03

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/28/2023

"Dead, door is falling apart, table does not turn. 2000 model year microwave Blows fuse when the door is opened and closed. Parts needed door -WB55X10216, motor- WB26X10038, latch body WB06X10127; saved tckt"

We serviced a

ZLINE++ VENT HOOD

Model ART236B

Near Minneapolis, MN 55416

Nate

Job Details: 06/28/2023

"Could not do repair for two reasons. 1: it has 4 custom glass panels attached to the perimeter which does not allow me to service it unless said panels are removed, which is an expensive liability, and 2: the display only shows partial digits, and customer would like the display fixed as well, so it requires a display board. Customer will look into having someone remove the panels, and I told her we will be in touch to update her on when we can return with main PCB and the UI board. ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Minneapolis, MN 55407

Nate

Job Details: 06/28/2023

"Giving F1E3 error. I was here for 30 minutes and it wasnt giving error. Drain pump works awesome, drains strong, no drain restrictions. Sounds good. Checked pressure sensor hose, no holes or restrictions. User interface is a little flaky with the power button but that wouldnt cause this F1E3 error. I told customer only other thing it could be is main PCB, and then right before I left it kicked on the error. Quoted for new board. Earliest I can be back is 7/10. Customer would like sooner. Has already been without washer for awhile. I told him Ill check with office and see if another tech could come out sooner with main PCB. W11201284. Installed new pressure switch that we carry on t/s for no charge, but didnt make a difference. Can someone come out sooner for them?; used 1 WPW10448876 (PRESSURE SENSOR) from stock, ordrd 1 W11201284 (Main pcb)"

We serviced a

LG REFRIGERATOR

Model LMXS30776S

Near Minneapolis, MN 55419

Delton

Job Details: 06/28/2023

"Found that refrigerator is 55 degrees and freezer is 30 degrees and getting warmer by the day. I checked compressor and is pulling .65 amps and compressor is making funny tinny noise. Bad compressor.But this looks like it was purchased from a scratch and dent store as the model/serial number tag has been removed from inside refrigerator. I found sticker on side but dont know if LG will cover parts? Also right side of door doesnt pull shut, found that the door closer plastic cam broke off. Needs that part also.See whats covered and quote customer for sealed system and door cam replacement. (See pictures)Door closer MJB63171201; saved tckt"

We serviced a

LG REFRIGERATOR

Model LNXC23726S

Near Saint Paul, MN 55105

Delton

Job Details: 06/28/2023

"Refrigerator fresh food and freezer are at room temperature 68 degrees. Compressor is running but only pulling .5 amps. Bad LG compressor. Gave customer rough estimate and informed customer that office will call back with total estimate and parts coverAge by LG if any.; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Saint Paul, MN 55104

Delton

Job Details: 06/28/2023

Freshfood evaporator frozen over. Ran forced defrost and at board it is getting 120v to heater but heater is open. Needs defrost heater or hi limit and the evaporator assmebly comes with all that and new thermistor so that is the cheapest. Also needs drain kit. Evaporator assmebly part shows not in stock. Please search part and give customer quote. I informed customer that the refrigerator will need to be defrosted 24 hours before we come back so that I do not break the evaporator cover. Schedule 2 hours for repair since i would need to weave in defrost heater into the evaporator.Freshfood evaporator with heater assmebly da96-00845d; drain kit da82-01415a; saved tckt

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Dayton, MN 55327

Matt

Job Details: 06/28/2023

"Customer complaint is, LIGHTS JUST BLINK. Inspected and tested. Found the UI board has gotten moisture on it and is corroded. Quoted customer $377. to install new UI board. Customer approved repairs. Part on order. ; ordrd 1 5304518467 (UI board)"

We serviced a

BOSCH DISHWASHER

Model SHE3ARF6UC/22

Near Andover, MN 55011

Matt

Job Details: 06/28/2023

"Customer complaint is, E23 ERROR AND SOMETIMES IT DOES NOT DRAIN. Inspected and tested. Found the drain pump has failed. Quoted customer $362. to install new drain pump. Customer approved repairs. Part on order. ; ordrd 1 00631200 (Drain pump)"

We serviced a

GE DISHWASHER

Model GDF520PMJ2ES

Near Minneapolis, MN 55418

Nate

Job Details: 06/28/2023

"Dishwasher doesnt run. Has a breakdown in communication between boards. Confirmed that with newfi device plugged in. Quoted just labor, owner said to go ahead and do it. Ordering both boards. Will call tenant if I have the boards and something opens up today or tomorrow. ; ordrd 1 WD21X32003 (UI board) and 1 WD21X24900C (Main PCB)"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3054TSD

Near Woodbury, MN 55129

Delton

Job Details: 06/28/2023

This call was added to the other three work orders add extra for trip charge? Found that the overlay is melted and cracked. Control board Needs overlay. (See picture)Office: customer wants individual estimate for each appliance with trip charge break down emailed to her yanalin@hotmail.com; saved tckt

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603SS

Near St. Louis Park, MN 55416

Adam

Job Details: 06/28/2023

"Customers complaint unit leaking when using bottom drawer. Verified complaint. Unit didnt leak until drain. Nothing leaking from the drawer itself. Leak is coming from behind unit. Pulled unit out and found that its leaking from the hose. Unit will need a new drain hose. Sending to office to source correct part. Then quote customer. ; snapped 2 QuickPics, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFX28968ST/04

Near Minneapolis, MN 55416

Adam

Job Details: 06/28/2023

"Unit isnt cooling just happen and next thing they knew everything is getting warm. Found the compressor is running but not cooling. All fans operating nothing. Unit has a sealed system issue. Explained LG covers sealed system parts for 10 years. We can deal with LG for you so it goes faster. Once we get approved we can get you scheduled. Explained sealed system repair for LG compressor is an additional 660 after the trip. He approved. Please get this approved from LG and get customer scheduled I have compressors at home so we can schedule right away. Please follow up with customer once approved ; snapped 1 QuickPics, states that autho needed"

We serviced a

WOLF++ COOKTOP++

Model SRT486G

Near Annandale, MN 55302

Seth

Job Details: 06/28/2023

"The front two burners in the front right and front middle are not lighting as they should. Please source new gas valve for those two burners and schedule. A 2 hour time frame will be needed. When I arrived today, they were using the cooktop and it was too hot to do any work on it. there if no cell service at this lake home pics on the previous invoice of serial tag; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Woodbury, MN 55129

Delton

Job Details: 06/28/2023

Found that dishwasher was not plugged in all they way underneath sink. I plugged in outlet and dishwasher powers on. I ran test and all fucntions are working good but found there was a lot of soap suds. I cleaned out suds with some cooking oil and dishwasher is working good.Office: customer wants individual estimate for each appliance with trip charge break down emailed to her yanalin@hotmail.com; saved tckt

We serviced a

GE DISHWASHER

Model GDWT260R30SS

Near Eden Prairie, MN 55346

Adam

Job Details: 06/28/2023

Customer had all the inside guys removed said unit is leaking and wouldnt drain. They just bought the house the dishwasher was full of nasty moldy slimy water in unit. Customer scooped out water. Checked the hose to the drain under sink and it was clogged clear that and now its draining properly. Unit is leaking from where the motor hooks up and the disharm assembly. Needs WD12X10057 water supply tubeWD18X10010 connection tube; states that autho needed

We serviced a

LG REFRIGERATOR

Model LFXS28566S/00

Near Otsego, MN 55301

Phillip

Job Details: 06/27/2023

"The compressor had failed. Today I removed and replaced the compressor, filter drier and the main control board. I purged and checked for leaks with nitrogen. No leaks found. I pulled a vacuum and then recharged with 4.9 ounces of 134a. Suction pressure is around 2-0 psi and the high side is 98 and was climbing."

We serviced a

GE RANGE

Model JGB660EP1ES

Near Saint Michael, MN 55376

Matt

Job Details: 06/27/2023

"Customer complaint is, SHUTS OFF DURING BAKE AND SOMETIMES EVEN TURNS ON THIS IS VERY RANDOM PER CUST. The board has already been replaced under warranty for the same problem. Customer said it will sometimes shut off and then the display buttons dont work and the clock will randomly blink. Inspected and found a service bulletin for this exact issue. It says moisture is getting on the board. They have a piece of insulation that they want you to install underneath the board to prevent this from happening. Customer declined repairs and is going to call GE."

We serviced a

AMANA WALL OVEN++

Model A027DG1

Near Rogers, MN 55374

Matt

Job Details: 06/27/2023

"Customer complaint is, BETWEEN OVENS THERE WAS A FLAME UP, CUST WANT INSPECTION TO MAKE SURE SAFE. Inspected and tested. This is a double gas wall oven. I preheated both ovens to 350F and they both worked perfectly. I turned it off and on multiple times and it was igniting great every time. Oven is working perfectly while testing."

We serviced a

GE LAUNDRY CENTER++

Model GUD27ESSMWW

Near Saint Paul, MN 55126

Nate

Job Details: 06/27/2023

"Not spinning out. I put it on a drain and spin and I heard the lid lock click 5 or 6 times/ I pressed down on the lid and it then locked. Adjusted the hinges, and adjusted the lid and now it runs and spins great."

We serviced a

LIEBHERR++ REFRIGERATOR

Model 0924165-01

Near Saint Paul, MN 55106

Nate

Job Details: 06/27/2023

Sensor reads good. Cycles good. Control board and reed switch are good. Confirmed Icemaker itself is good. Reason why its leaking water is because water is continually dripping into Icemaker. Either low water pressure under 22 psi coming to fridge or bad water valve. Customer has filtration system in house, changes it every 6 months, its due for a change. Tech support said to have him take filter out and put in bypass in fridge and it should not have leaking valve issue anymore. If it still does after doing that, and after changing water filtration filters, then it needs a new valve. He will call and let us know either way."

We serviced a

SAMSUNG RANGE

Model NY58J9850WS/AA

Near Saint Paul, MN 55105

Nate

Job Details: 06/27/2023

"Complaint is oven runs about 50 degrees too low. Its electric for the elements. Ran it on broil and broil element came on immediately. Ran it on bake and bake and broil elements both came on. Watched it for 20 minutes. I recalibrated the oven, then ran it for 20 minutes on convection bake. Showed them how to recalibrate, can go up 15 more degrees."

We serviced a

HISENSE REFRIGERATOR

Model HRF266N6CSE

Near Eagan, MN 55122

Delton

Job Details: 06/27/2023

Replaced ice maker tested and ice maker cycles and fills. Informed customer would take up to 24 hours to make ice.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Saint Paul, MN 55105

Nate

Job Details: 06/27/2023

"Stopped making ice two months ago. Then started again the other day. It has a big ice ball. They do not want to do the repair for it, instead asked if I could show them how to put into defrost. I showed them. They are going to run the manual defrost. I told them too much and it can damage the unit/Icemaker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET0MSRXTB02

Near Rice, MN 56367

Seth

Job Details: 06/27/2023

Not defrosting. Failed defrost timer. I replaced it and tested it. The fridge is now fixed.

We serviced a

KENMORE DRYER

Model 11095872402

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/27/2023

Dryer door pops open. The male latch ends that go into the door. Something had come loose and needed to be spread. I was able to spread them manually while I was on site. The dryer tower now closes and stays tight.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA-00

Near Minneapolis, MN 55428

Adam

Job Details: 06/27/2023

Found unit will drain fill and then get stuck. The motor never kicks on. Tested and the control board the heater were good. Then tested to see if the motor was getting power and it is. Looks like unit need a new motor assembly. Quoted but they are going to get a new one.

We serviced a

SAMSUNG WASHER

Model WF45H6300AW/A2

Near Otsego, MN 55374

Matt

Job Details: 06/27/2023

"Customer complaint is, LEAKING EITHER FROM RIGHT SIDE LOWER AREA OR FRONT UNDERNEATH DRAWER AREA. Inspected and tested. Found the small hose that tees off the nozzle and then goes to the top of the door bellow has a hole in it. Installed new hose and tested. Washer is working great and no leaks. Washer is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Minneapolis, MN 55427

Adam

Job Details: 06/27/2023

On arrival unit started working by just touching it. Tested every cycle and every button is working properly checked wiring at the junction box all looks proper. Let customer know I couldnt really diagnose what the problem is because everything is working properly. All wiring looks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Maple Grove, MN 55311

Phillip

Job Details: 06/27/2023

"The complaint is the whole unit will not cool at all. When I arrived, I found the refrigerator was unplugged. I plugged it back in and put it into force cool mode. The customer had the freezer evaporator cover removed because he said it was icing up and he defrosted it. I could see that the evaporator fins had been bent over and did not look straight anymore. The evaporator had no frost on it. I had added nitrogen and I could hear it leaking out of the freezer evaporator. The freezer evaporator has a hole in it and it needs to be replaced. it also has a defrost problem thats why the evaporator had been icing up. I checked the heater and bi metal and they both are good. It will probably need the rear main control board and it needs the freezer evaporator. I gave the customer a quote. They will talk it over and let us now.

We serviced a

WHIRLPOOL DRYER

Model WED72HEDW0

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/27/2023

Loud when tumbling. The motor is metal to metal and making a horrible noise. They declined the repairs.

We serviced a

BOSCH DISHWASHER

Model SD4PSB

Near Saint Paul, MN 55104

Nate

Job Details: 06/27/2023

"Dishwasher hasnt been cleaning well lately. Recommended they switch to different ditergent. Also tested water and it tests hard at 7, recommended putting water softener salt in the softener basin. Also recommend using cleaner, and I mounted the dishwasher because it wasnt mounted. Ran it, it heats, drains and circulates awesome.

We serviced a

FRIGIDAIRE RANGE

Model FPGH3077RFF

Near Elk River, MN 55330

Matt

Job Details: 06/27/2023

"Customer complaint is, GETTING ERROR ON SCREEN, F15. This is a keyboard error. Customer had just power cycled the range and the error went away. Inspected and tested. I preheated oven to 350F and watched it cycle a couple times and it was working perfectly. Tech sheet says that error means the UI is defective. I advised customer use it and see what happens and if it does it again, we would need to replace the UI board .

We serviced a

VIKING++ RANGE

Model VG1C3656BSS

Near Minneapolis, MN 55419

Adam

Job Details: 06/27/2023

Installed parts. Reassembled unit and tested multiple times. everything is working properly. The door is opening and shutting correctly and staying closed properly.

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Elk River, MN 55330

Matt

Job Details: 06/27/2023

"Customer complaint is, DEAD NO LIGHTS. HE ALREADY REPLACED THE CONTROL BOARD AND IT LASTED A WEEK. Inspected and tested. UI is unresponsive. The light on the board is on solid. Dishwasher needs a new UI board. Customer declined repairs."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model frss2323aw0

Near Roseville, MN 55113

Nate

Job Details: 06/27/2023

Temps are good, fans sound good, and its made a days worth of ice now. Nothing to fix.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GHEXNL00

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/27/2023

"Icemaker is not working. Temps were hi 12 in the freezer, 46 in the fridge. The molex connector had fallen out of the icemaker. I re-installed it. The icemaker completed a harvest cycle without issues. The hi temps may be keeping the icemaker from working. They have plans to replace the fridge soonish. "

We serviced a

WHIRLPOOL WASHER

Model EIFLW50LIW0

Near St. Cloud, MN 56303

Seth

Job Details: 06/27/2023

"Leaking. I found evidence of leaking from the door boot. I cleaned it and ran a quick wash cycle with a small load. It did not leak. I could not duplicate any issues."

We serviced a

GE WALL OVEN++

Model PSB9120SFISS

Near Plymouth, MN 55446

Phillip

Job Details: 06/27/2023

The customer said while she was using the microwave it just died a few seconds later. I verified the microwave looked dead. I went downstairs and checked for a oiled breaker. I found the microwave arc fault breaker was popped. I reset the breaker and the microwave came back on. I tried the microwave a few times and I tried the oven option. The microwave oven is working fine.

We serviced a

ASKO++ DRYER STACKED++

Model 10771200

Near Minneapolis, MN 55414

Nate

Job Details: 06/27/2023

Replaced bad pully and belt. Runs great now. Ran it for 30 minutes.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18A5101SR

Near Minneapolis, MN 55431

Delton

Job Details: 06/27/2023

Customer said that the refrigerator stopped cooling and went to room temperature.customer reset power to refrigerator and it started cooling and and has been cooling fine since but customer wanted me to check it over and see why it stopped cooling. I ran diagnostics and fridge has no errors or stored errors. I tested all functions and refrigerator is working good.I cannot find any issues as im here.

We serviced a

LG DRYER STACKED++

Model DLGX8001V

Near Maple Plain, MN 55359

Phillip

Job Details: 06/27/2023

"The complaint is the dryer does heat but takes a long time to dry. I put the dryer on a time dry high heat, and the high heat temp only got up to about 98 degrees and then cycled off. It did this a few times. I moved the dryer to the left and removed the duct elbow from the dryer. The elbow and inside the dryer was full of lint. I vacuumed out what I could. I ran the dryer with it disconnected and the high temp was up to 199 degrees. I hooked the duct back up to the dryer and the high heat again is in the 90s. The issue is the dryer duct from the dryer to the outside is plugged up somewhere. The duct needs to be cleaned by a professional duct cleaning company.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT359SFYMOO

Near Saint Joseph, MN 56374

Seth

Job Details: 06/27/2023

I checked the sealed system and it has leaked gas. The fans all worked great and the compressor was running. The customer declined a sealed system repair.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB750RCQ0

Near Rogers, MN 55374

Matt

Job Details: 06/27/2023

"Customer complaint is, Not coming on, making noises, Not advncing thrgh cycles, Not drying, Not filling with H20, Soap dispenser not working. Inspected and tested. Found the timer is not advancing on its own, part number 154412901 , but I can manually advance it, the circulation pump isnt spraying water part number 154859101, the dispenser isnt opening part number 154574401 and the drain pump is loud part number 154407401. Its probably going to need new a door seal part number 154827601 as well. Dishwasher is in rough shape. Dana can you call this in and see what they want to do. I think this dishwasher is done for. ; saved tckt"

We serviced a

BEKO++ RANGE

Model PRGR34550SS

Near Inver Grove Heights, MN 55076

Delton

Job Details: 06/27/2023

Oven a burner will constantly go out on left side of burner tube and then reignite causing poof noises. Burner tube looks bent and not dispersing gas evenly making the flame go partially out. Also the bottom pan in oven is bent on right side. Maybe causing poor air flow? Will these parts be covered? I will put new igniter in with new bake burner tube.I ordered parts but please call customer to schedule a return trip. I will receive parts Friday. So any time next week.; ordrd 1 210600027 (Bake burner tube) and 1 219600008 (Bottom bake cover)

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297ABBP/XAA

Near South Saint Paul, MN 55075

Delton

Job Details: 06/27/2023

"Found that the compressor is not running. No power going to compressor. Inverter board is bad and giving 1 blink error (start compressor error) part number that I pull up does not match what is currently in the refrigerator. See picture, there is a part number on that but doesnt pull up. Please search part and contact customer with estimate and ETA.Also found that when I pulled out fridge the water line to the refrigerator was leaking, the seal is bad, customer will replace it themselves while waiting to hear back from us about the part.; saved tckt"

We serviced a

KENMORE WASHER

Model 11045972404

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/27/2023

"The customer complained that the water is not draining out of the closing well at the end of the spin cycle. Upon arrival and inspection, I found the washing machine had 1/8in play in the rear main bearing. It spun empty but had stored out of balance errors from this failure. The spin basket 8182232 is NLA and the outer rear tub W10772617 would also need to be replaced. This is a 2 man job for 2 hours please quote accordingly. ; saved tckt"

We serviced a

LG MICROWAVE

Model LMHM2237BD/01

Near Ramsey, MN 55303

Phillip

Job Details: 06/27/2023

"The microwave not heat. I pulled the microwave down and tested the magnetron again. From external to ground, I got continuity of the mag. I replace the magnetron and diode in the microwave would still not heat. I put a jumper across the magnetron terminals and it did heat up so I verified its getting power and the new Megatron is bad. I am re-ordering the magnetron. ; ordrd 1 6324W1A001L (Magnetron)"

We serviced a

DACOR++ RANGE

Model RSD30S

Near Saint Paul, MN 55105

Delton

Job Details: 06/27/2023

Touch pad is not responsive. I pulled off ribbon cable and reconnected and no difference. Touch pad is bad. I couldnt find the exact part but part I did find looks the same but is white and I need black. Part shows NLA for the white one. Please look for black touch pad part (white one is 82063R but I need black) the control panel is cracked but customer doesnt want that replaced just wants the touch pad to work.Please look for part and follow up with customer.; saved tckt

We serviced a

SPEED QUEEN WASHER

Model AWNE82SP113TW01

Near Anoka, MN 55303

Matt

Job Details: 06/27/2023

"Customer complaint is, NO COLD WATER. Inspected and tested. Found the cold water valve has failed. Needs a new valve. Quoted customer $347. to install new valve. Customer approved repairs. Part on order. Customer requested return trip for 7/10. ; ordrd 1 202395P (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Saint Paul, MN 55116

Delton

Job Details: 06/27/2023

"Found that washer is on a old platform that the wood is starting to rot and is not stable. The cement door is pitched a lot from wall to floor drain. Customer wants the Washer moved next to the work bench (see picture) and to do so the drain hose needs to be longer. Is there a universal drain hose extension? I cant find a longer hose specific to this model. It is just a clamp on hose so Im guessing any hose would do? Either way, I told customer that the plastform will need to be replaced and sturdy before I can move and balance washer and add drain hose extension. It only needs an extra 3 feet of hose.I think PW used one before that was universal?Please contact customer with quote.; saved tckt"

We serviced a

GE RANGE

Model JGB660SEJ2SS

Near Minneapolis, MN 55416

Adam

Job Details: 06/27/2023

Customer just moved in and wanted us to check it over. Found the center oval burner didnt work. Found it just caked in grease. Tried cleaning it would get it to start working then the grease must reclose then doesnt have an equal flame. The far left burner switch doesnt work. Opens the gas but doesnt light. Needs to soak in some degreaser or get a new one. And the the front of the board overlay is busted. The wife hates the oven. She wants an electric one so she will think it over and let us know; ordrng 1 WB21X20262 (Burner switch)