We serviced a
SAMSUNG WASHER
Model WFW8300SW04
Near St. Louis Park, MN 55426
Kinnon
Job Details: 07/30/2024
Unit shakes and moves during spin out. I adjusted the front right foot and brought the foot down so that its more level and it seem to stop the majority of the shaking, but it does shake a lot in the starting up RPMs, which is normal struts look good motor is good. Ran 2 rinse and spins with with loads in the tub.
We serviced a
BOSCH REF BUILT IN++
Model B36IT70NNP/01
Near Dayton, MN 55327
Adam
Job Details: 07/30/2024
Complaint is freezer not working. Refrigerator is cooling properly. Disassembled to get to compressor. Compressor for refrigerator and freezer are running. Put unit in test mode. All operations are working properly so we have a sealed system issue explained customer that they have a sealed system issue. They would like to see what new replacement would be like before having me back out.
We serviced a
FRIGIDAIRE WASHER
Model n/a
Near Rosemount, MN 55068
Delton
Job Details: 07/30/2024
Found that the ignitor broke. Replaced igniter, tested and dryer now heats and is working good.9248; pckd up 1 5304511446 (Igniter)
We serviced a
ELECTROLUX WASHER
Model ELFW7437AGO
Near Watertown, MN 55388
Paul
Job Details: 07/30/2024
Customer states washer leaks at front door. Found lots of dog hair at door seal. Removed dog hair and cleaned with soapy water.
We serviced a
FRIGIDAIRE DISHWASHER
Model UNKNOWN
Near Minneapolis, MN 55408
Dakota
Job Details: 07/30/2024
customer state unit not draining and loose pieces, reassembled DW and tested in test mode all functions ok no leaks, instructed LL to have tenants continue to use machine and call back if necessary
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55407
Hyrum
Job Details: 07/30/2024
Customer states that the machine makes a buzzing sound sometimes and that it drips water on the bottom of the fridge. Opened up the fridge section and found that they evaporator was very frosted over and the ice was contacting the fan. Defrost the machine and made sure that the defrost was able to come on.defrost checked OK. Clear the frozen drain tube and made sure to bend the heater down into it so that it doesnt freeze up again. Everything appears to be working correctly at this time.
We serviced a
ELECTROLUX DRYER
Model ELFE7437AGO
Near Watertown, MN 55388
Paul
Job Details: 07/30/2024
Customer states unit is noisy. Disassembled dryer and tested unit. Found blower wheel dirty, and plugged lint trap after dryer. Vacuumed out debris, oiled/greased wheels/pulley. Start and verify proper operations.
We serviced a
LG WASHER
Model WM8000HVA
Near Plymouth, MN 55446
Nate
Job Details: 07/30/2024
Giving LE error. Replaced a bad hall sensor. Works great now. ; used 1 6501KW2002A (SENSOR - WATER (HALL)) from stock
We serviced a
BOSCH WASHER
Model WFVC6450UC/29
Near Ramsey, MN 55303
Adam
Job Details: 07/30/2024
Unit giving a e20 code and not spinning. Put unit in test mode got a e20 and e09 communication error. Unit needs a new board. Quoted for new board. They will think it over and let us know.
We serviced a
LG RANGE
Model LRE3021ST/00
Near Eagan, MN 55123
Delton
Job Details: 07/30/2024
When I arrived the range is dead. Customer said it happened after a storm last week. There no power to range. Checked outlet and no power. I checked breaker box and it does not show that it is tripped but i turned off and back on the breaker and range now has power. Checked cooktop and oven, all are heating and working good.I informed tenant that if it does happen in future to just reset the breaker anyways to ensure its not tripped.Range is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTASOSAHZO
Near Chaska, MN 55318
Kinnon
Job Details: 07/30/2024
Cleared glass debris out of drain pump all tests good
We serviced a
SAMSUNG REFRIGERATOR
Model SSFRIDGE
Near Minneapolis, MN 55407
Hyrum
Job Details: 07/30/2024
Customer had actually turned on demo mode. Disabled demo mode and instructed customer.
We serviced a
FRIGIDAIRE RANGE
Model PCWS3080AF
Near Corcoran, MN 55340
Nate
Job Details: 07/30/2024
Wall oven is dead. I checked breaker box and it was off. I turned on breaker and unit still dead. Used oven cart to pull wall oven out, and took off cover. Tested for voltage to unit. Zero volts coming to it from junction box. Explained to owner that they will need to contact builder to let them know there is zero power coming to oven from the breaker.
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Plymouth, MN 55446
Nate
Job Details: 07/30/2024
Some small articles of clothing got into the drain pump. Took apart washer and cleaned them out of filter. Ran it on a speed wash/ runs great now.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US/AA
Near Plymouth, MN 55446
Nate
Job Details: 07/30/2024
Dishwasher giving OC error. 1/3 of the cycles. Found a bad drain pump. Customer stated drain pump runs louder than normal. I replaced drain pump with pump that ST sent, and now it runs great.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Carver, MN 55315
Kinnon
Job Details: 07/30/2024
Two replacement freezer doors were at the model home when I arrived I chose one and replace the freezer door assembly all functions test good. I left the old door in its original box with the top off. I left the spare door that was not used still in its box with the top on.
We serviced a
LG WASHER STACKED++
Model WKEX200HBA
Near Monticello, MN 55362
Matt
Job Details: 07/30/2024
LEAKING UNDER WASHER. Found a hole in the door bellow, but its also leaking from the dispenser. Washer needs a new door bellow and possibly a new dispenser assembly. Customer is going to turn the water pressure down and see if it still leaks from the dispenser and will call us back and let us know if we need to order the dispenser also. Customer said its still leaking from the dispenser and approved replacing it and the door bellow. Installed new dispenser, drawer and door bellow. Tested and no more leaks found. Washer is now fixed.
We serviced a
MAYTAG DRYER
Model DG180
Near Champlin, MN 55316
Adam
Job Details: 07/30/2024
Complaint is loud noise. Disassembled and found the blower wheel broken. Quoted to replace. Install tested unit is working great. ; used 1 Y303836 (BLOWER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS
Near Ramsey, MN 55303
Adam
Job Details: 07/30/2024
Install new water filter, head and bracket. Once installed tested water pressure is good now and no leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSQ0
Near Mound, MN 55364
Paul
Job Details: 07/30/2024
Replaced worn tub gasket, upper spray arm, and leaky rinse dispenser. Started and verified no more leaks with regular soap.
We serviced a
BOSCH DISHWASHER
Model SGE68X55UC/77
Near Minneapolis, MN 55410
Dakota
Job Details: 07/30/2024
customer states unit has e24 no drain after last visit. Unit was draining when I was last here, found hair and food debris in plumbing where dishwasher drain extension connects to sink, removed what I could and tested. Unit draining now, instructed customer that if issues persist they will need to contact a plumber.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US5A
Near Shakopee, MN 55379
Kinnon
Job Details: 07/30/2024
Arrived b site per client no water filling dishwasher - found water valve and all functions on dishwasher test good -
We serviced a
GE WASHER
Model GFW550SSN5WW
Near St. Cloud, MN 56301
Brandon
Job Details: 07/29/2024
Customer states the unit will not drain. Vacuumed out the water, removed the filter and checked could feel debris in the pump but could not remove it without disassembling the front. Removed the front cover and the pump assembly. Removed the stuck debris from the pump housing. Put the unit back together and cycled and tested checked for leaks. Everything working as it should
We serviced a
SILHOUETTE REFRIGERATOR
Model SPRBC047D1SS
Near Minneapolis, MN 55403
Dakota
Job Details: 07/29/2024
E3 on left side display, right side cooling. Found right side temp sensor unplugged, secured left and right temp sensor and fan connectors with zip ties and tested e3 went away and cooling effect in both compartments instructed customer to wait 24hrs before evaluating performance
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Eagan, MN 55122
Delton
Job Details: 07/29/2024
Control panel is not responding when pushing buttons but lights come on in the dishwasher. Soap dispenser door spring fell off but can be put back on. There is a service bulletin about buttons not responding, needs new control panel assembly. Customer will think about it but due to costs will likely replace the dishwasher.
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Buffalo, MN 55313
Paul
Job Details: 07/29/2024
Replaced faulty main control board. Started washer and tested functions. Washer working normal again.
We serviced a
GE DRYER
Model GFDN120GD1WW
Near Plymouth, MN 55446
Nate
Job Details: 07/29/2024
Last time out the complaint was it was squealing, and that issue was fixed. After we were here customer said that dryer wasnt heating. Came back and the coils were failing. Came back today and replaced bad coils. Runs great now and heats great. used 1 5303931775 (COIL KIT) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80K705UG/AA02
Near Sartell, MN 56377
Brandon
Job Details: 07/29/2024
Customer states the unit would not shut off, she was shutting the breaker off for the unit. Cycled and tested the unit would not pump the water out, also the upper spray arm is broken off. At first suspected the issue was the drain line was clogged and the the unit was overfilling and leaking with the spray arm missing. Pulled the unit out and made sure the drain line was clear from the unit to the sink(ok) found the obstruction was in the small hose off the sump there is debris in the middle of the hose, put the unit back together and found the pump was leaking. Was going to replace the small hose with regular hose, the customer is not going to fix the unit just repaired it.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Prior Lake, MN 55372
Delton
Job Details: 07/29/2024
Customer said that the delivery drivers switched the hinge on the doors and scratched the door and dented/cracked inside liner (see picture) also bottom right door seal and getting moisture inside door. I called Frigidaire tech support and since liner damage Frigidaire will contact customer 5-7 days. I informed customer and gave him file#.file# 87457986
We serviced a
AMANA WASHER
Model NTW4516FW2
Near St. Cloud, MN 56303
Brandon
Job Details: 07/29/2024
Customer stated the unit would not stop making a noise. Found the customer had tried canceling the cycle and the unit was still running. Canceled the cycle and put into diagnostics and checked found no codes, no issue with anything except a noise from the drive. Removed the lower cover and making sure the cover was not rubbing (ok), made sure the belt was the issue (ok) informed the customer the cam assembly could be the issue. Swapped out the cam assembly and cycled and tested the noise went away, recalibrated the unit and ran on a normal cycle for 15 minutes. Had no issues.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Minneapolis, MN 55446
Adam
Job Details: 07/29/2024
Complaint still vibrating. The back legs are still free but the front of the unit was on part of the broken disaster tub. Put some towels in the unit and test. Never got any large vibrations or walking. I found when lowering in rpm some noise and shaking but cant tell if its from the disaster pan or the friction ring. Explain to customer that they need to get the disaster pan replaced so we can pinpoint the noise completely or removed from the pan. Customer is going to get the pan replaced because they need to get replaced anyway and then will let us know if theres anything else wrong with it.
We serviced a
LIEBHERR++ REFRIGERATOR
Model RBI1400
Near Minneapolis, MN 55410
Dakota
Job Details: 07/29/2024
Defrost drain clogged causing water to pool under drawers, cleaned drain and instructed customer on drain cleaning.
We serviced a
SAMSUNG WASHER
Model WA44A3405AP/A4
Near Minneapolis, MN 55434
Adam
Job Details: 07/29/2024
Complaint is unit not usable getting just a bunch of numbers on the unit and unable to clear it. They sent a new control board display board. Installed part tested units working properly now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2497RF5A
Near Farmington, MN 55024
Delton
Job Details: 07/29/2024
Cusotmer was getting I20 error few times thorough out the cycle and would need to hit start to advance cycle and there would be no standing water when the error occurred. Sounds like the water pressure sensor is failing and not informing the board that dishwasher is empty. Replaced pressure sensor and check valve flapper. Tested and error does not happen when im here and dishwasher drains every time. Fished out drain line incase something was stuck in drain tube, is empty and nothing is clogging it.Dishwasher is working good. Customer will use it as normal.
We serviced a
LG WASHER
Model WM2801HRA
Near Minneapolis, MN 55412
Nate
Job Details: 07/29/2024
Giving oe error. Made sure no restrictions in drain line or drain pump housing. Found a bad drain pump. Replaced pump, and now it drains great. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
SPEED QUEEN DRYER
Model ADG6HRYS118TW01
Near Watertown, MN 55388
Paul
Job Details: 07/29/2024
Found unit making scratching noise. Took apart and cleaned blower wheel, replaced wheels, idler, glides, and seal kit. Started and verified smooth operations.
We serviced a
GE MICROWAVE
Model JNM1541SM5SS
Near Otsego, MN 55330
Matt
Job Details: 07/29/2024
fan keeps running. Found the relay on board for the fan is stuck on. The board is NLA. Customer is going to replace the microwave.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFG2353AF
Near White Bear Lake, MN 55110
Hyrum
Job Details: 07/29/2024
Upon arrival, customer stated he has makers only making a couple of cubes at a time. Discovered that water was not making it all the way to the icemaker. It appears as though where the water valve is in the back the waterline for the icemaker had sheared off and was leaking. This caused damage to the floor into the wall around the refrigerator. See attached photos.trimmed off cracked piece of tubing and re-inserted into the connector. Tested for leaks and appears to be working properly now. It will no longer leak and return to normal amount of ice.
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/01
Near Mendota Heights, MN 55118
Dakota
Job Details: 07/29/2024
Installed zeolite but and tested unit no further leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Minneapolis, MN 55406
Dakota
Job Details: 07/29/2024
Replaced freezer wire harness with thermal fuse
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASG
Near Elk River, MN 55330
Matt
Job Details: 07/29/2024
REFRIGERATION ISSUES, WATER FILTER, BAD TASTING WATER-BAD TASTING AND NOT FILTERED. Customer said they have a water tester and tested the water at the sink and then tested it at the refrigerator and it only halfed whatever the reading was. They said the filter says it filters out 99 percent and is not. We recommended customer replace filter.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28NHEDBSR/AA
Near Minneapolis, MN 55448
Adam
Job Details: 07/29/2024
Installed part from last diagnosis. Once installed tested units working proper and no error is test mode
We serviced a
FRIGIDAIRE WALL OVEN++
Model FCWD2727ASG
Near Watertown, MN 55388
Paul
Job Details: 07/29/2024
Removed double wall oven from cabinet. Replaced upper and lower cooling fans. Re-installed oven. Start and verified proper operations.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF7
Near Waconia, MN 55387
Paul
Job Details: 07/29/2024
Replaced freezer door (left door). Transfer various gaskets, dispenser components. Verified no leaks and fully operational. Left damaged door in garage for home builder to dispose of.
We serviced a
GE REFRIGERATOR
Model CYE22TP2MDS1
Near Elk River, MN 55330
Matt
Job Details: 07/29/2024
NOISE COMING FROM THE BACK. Found the noise is coming from the FF evaporator fan. I removed evaporator cover and found a lot ice buildup around the edges of the cover. The evaporator cover and air duct tower foam is really water logged and expanding so theres not a good seal. Refrigerator needs a new air duct tower part number WR17X35668 and evaporator cover part number WR17X34327. I called and talked to Rachel and she approved and ordered parts to be sent directly to the customer. Installed new FF evaporator cover and air duct tower. Tested and refrigerator is working great. Refrigerator is now fixed.
We serviced a
LG DRYER
Model DLG3501W
Near Victoria, MN 55386
Paul
Job Details: 07/29/2024
Customer states dryer not working, they need to reset breaker sometimes to get it to turn on. Found intermittent faulty PCB, weak limit, unit plugged up with lint, and vent pipe plugged up causing low airflow. Customer choose to just clean out vent pipe as far as I could. Cleaned to double elbow. Customer to use shop vac to clean the rest of the vent under floor.
We serviced a
WHIRLPOOL DRYER
Model WED5610XWO
Near Minneapolis, MN 55439
Nate
Job Details: 07/29/2024
Dryer not drying. Found a cover stuck outside on the vent which vents upward. Replaced old vent cover with new one. Also, did a cleaning on the dryer. Cleaned up rollers. Now the lint trap goes all the way down how its supposed to, and the dryer vents great. ; pckd up 1 Hr4w (Vent cover)
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060BFA
Near St. Cloud, MN 56304
Brandon
Job Details: 07/29/2024
Returned with the parts, disassembled and installed the switch, cycled and tested the unit now works. The left switch is not needed, the customer thought that switch was an issue, with the right switch unplugged nothing worked until the switch was replaced.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVSS00
Near Mound, MN 55364
Paul
Job Details: 07/29/2024
Found condenser plugged, and compressor tripping on overload. Cleaned condenser out with shop vac, hoping to provide some cooling for unit. W10309988 compressor. Customer to watch unit and probably replace in near future.
We serviced a
FRIGIDAIRE RANGE
Model PLEFMZ99GCD
Near Rosemount, MN 55068
Delton
Job Details: 07/29/2024
Installed moisture kit (5304468171) sent by Electrolux. No signs of moisture. Range is working good.
We serviced a
ELECTROLUX REFRIGERATOR
Model E123BC36IS3
Near Minneapolis, MN 55436
Nate
Job Details: 07/29/2024
Extremely frosted up inside freezer. Found the door wasnt closing on the left side. Out half an inch. Adjusted the door so that it seals. The top of the freezer gasket has a tear. I steamed out the tear and used a special Dow sealant, and then put painters tape over it just to protect it for 24 hours and then the customer will peel it off. Also steamed out all frost in freezer, cleaned it up and now it seals and closes great.
We serviced a
MAYTAG WASHER
Model MHW8630HC1
Near Ham Lake, MN 55304
Adam
Job Details: 07/29/2024
Installed part from last diagnosis. Once installed tested. Unit is working properly
We serviced a
LG REFRIGERATOR
Model LFXS24623S /00
Near Saint Paul, MN 55117
Hyrum
Job Details: 07/29/2024
On arrival discovered that the machine had a failed compressor. No warranty available for this machine. Evacuated the system and removed old compressor. It sold new compressor or evacuated the system. Charged with new refrigerant and tested. Machine seems to be working properly now.; used 1 TCA38151706 (COMPRESSOR) from stock
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSG
Near Saint Paul, MN 55108
Hyrum
Job Details: 07/29/2024
On arrival, customer says that the temperature fluctuates very much in the oven when they are running it. Discovered a bad igniter causing the valve to open very slowly. Replaced igniter with new part and tested. Machine seems to be working properly.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Saint Paul, MN 55117
Hyrum
Job Details: 07/29/2024
Customer states machine will not spin. I will fill and wash, but it wont ever ring out the gloves. Discovered a failed mode shifter that was preventing the machine from cycling into the spin mode. Replaced with new part from truckstop and tested. Machine seems to be working properly now.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Saint Paul, MN 55105
Hyrum
Job Details: 07/29/2024
Installed new sump assembly W11613480. Tested. Machine seems to be working properly now.
We serviced a
LG REFRIGERATOR
Model LFXC24726D /01
Near Cottage Grove, MN 55016
Hyrum
Job Details: 07/29/2024
Upon arrival, evacuate the machine and remove the old compressor. Installed new machine evacuated the system again and charged with refrigerant. Tested the machine seems to be working properly now.
We serviced a
GE DRYER
Model GRXR433EC2WW
Near Chaska, MN 55318
Kinnon
Job Details: 07/29/2024
Per customer dryer noisy after running a while I installed front and rear bearing and the sound was still there. I uninstalled new parts and reinstalled old front and rear bearing due to no change After testing I I noticed the drum is slightly warped and the motor is getting loud after its been on a while. I advised I will send back the parts that did not fix the problem. Advised repair cost would be much higher with a motor and drum replacement. Customer is OK with closing ticket out on redo and he is more than likely going to purchase a new dryer but will call us back if he decides not to.
We serviced a
FRIGIDAIRE DISHWASHER
Model PDSH4816AF0A
Near Carver, MN 55315
Kinnon
Job Details: 07/29/2024
Arrived on site customer told me that a different servicer has been out to look at the dishwasher the previous service or damaged the user interface board by scraping it across the anchor per customer. Previous service is coming back to replace the user interface client states dishes, not dry and dishwasher was not able to start, when I arrive, the blue light was splashing on the floor. I unplugged the unit plugged it back in and I was able to get back full control on the dishwasher. I also tested the heater and that test good. The customer will try to contact the previous servicer to complete the repair on the dishwasher.
We serviced a
LG DRYER
Model DLE0442W
Near Carver, MN 55315
Kinnon
Job Details: 07/29/2024
No heat on dryer replace thermostat and high limit safety all functions test goodon dryer
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Elk River, MN 55330
Matt
Job Details: 07/29/2024
NOT DRAINING ERROR E01 & F09. This is a long drain error. I removed the drain filter and its plugged solid. Cleaned out and tested. Its still not draining and the pump is loud. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFA
Near Rogers, MN 55374
Matt
Job Details: 07/29/2024
COOKING ISSUES, EOC, CONTROL DOESN'T FUNCTION-BUTTON NOT RESPONDING. The menu button doesnt respond. Needs a new controller. Installed new controller and tested. All buttons are working great. Range is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Apple Valley, MN 55124
Delton
Job Details: 07/29/2024
Replaced water filter housing. Filter now can be removed easily. Tested and refrigerator is working good.
We serviced a
SAMSUNG DRYER
Model DVG45T3200W/A3
Near St. Cloud, MN 56304
Brandon
Job Details: 07/29/2024
Returned with parts, installed cycled and tested. Checked the vent speed, unit heating as it should
We serviced a
SAMSUNG DRYER
Model DVG45A6400W/A3
Near Hudson, WI 54016
Aaron
Job Details: 07/26/2024
I removed the lid , control board and door assemblies. I installed the new burner ignition coil to the dryer burner aperture and reassembled the dryer, connecting wire harnesses as I went. I plugged the dryer back in and ran three different cycles to verify my repair and diagnosis was accurate and complete. Talked with the customer and explained the work I had completed and answered questions about his appliances.
We serviced a
LG WASHER
Model WT7300CV
Near Saint Paul, MN 55104
Hyrum
Job Details: 07/26/2024
At this time, I started the machine and let it run for a bit. Fill it up to the maximum water level and let it drain. Check the hoses and the valves everything else. Found no indication that the washing machine is the source of the leak. No repair needed at this time.
We serviced a
SAMSUNG RANGE
Model NX58M6630SS/AA
Near Dayton, MN 55327
Adam
Job Details: 07/26/2024
Customer complaint is unit not heating during bake. Found that igniter is never glowing. Getting proper voltage to the igniter. Quoted bluebook for new igniter. Installed new igniter. Tested unit working properly now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFG1723AV
Near Saint Paul, MN 55108
Hyrum
Job Details: 07/26/2024
Upon arrival, customer states that their machine makes loud buzzing. Sound for about five seconds randomly throughout the day. Put the machine into test mode and have a customer. Listen to several different sounds. Identified the sound as the icemaker valve. Customer does not have a machine hooked up to water. Turn the icemaker off and disconnected the valve since the machine is never gonna be hooked up to water.tested and the machine no longer makes it sound. Complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201DT/AA
Near Watertown, MN 55388
Paul
Job Details: 07/26/2024
Found ice maker froze up. Found ice door chute not sealing unit with water test. Performed tests with Dustin from tech support. Dustin confirmed problems and approved replacement of the following parts. DA97-18859ADA97-20157ADA97-12540KDA97-17295ADA81-05595ARescheduled customer for next Thursday; schdld next appmnt for 8/1 THU !
We serviced a
GE REFRIGERATOR
Model PSI23SGRBSV
Near Minneapolis, MN 55401
Dakota
Job Details: 07/26/2024
No water from dispenser, water line frozen in door GE tech support says replace door but door is NLA need Jareds help to come up with solution for customer to install aftermarket heater in door for fill tube; saved tckt
We serviced a
LG MICROWAVE
Model LMV1831ST/00
Near Eden Prairie, MN 55347
Kinnon
Job Details: 07/26/2024
Arrived on site all functions on microwave work except no heat tested thermal fuse on magnetron thermal fuse, test good chassis thermal fuse, test both glass fuses test good - determine defective magnetron client estimate total is 416.64 -129 = 287.64 balance due - per customer, his landlord will pay for this possibly if he approves it. Client stated he will contact his landlord, and the landlord will contact our office and approve or decline the estimate if they approve please order the magnetron and schedule the customer thank you, magnetron part number is in the order.; ordrng 1 2B71165R (MAGNENTRON)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near St. Cloud, MN 56303
Brandon
Job Details: 07/26/2024
Customer was not home, will need to schedule another time to complete the repair. ; O-emld tckt , states that autho needed
We serviced a
GE DRYER
Model DBXR463GD2WW
Near Minneapolis, MN 55401
Dakota
Job Details: 07/26/2024
Front and rear drum bearings worn, gave quote for drum bearing replace, customer is aware 2nd appliance discount doesnt apply if we have to make an additional trip for fridge and dryer. ; ordrd 1 WE1M462 (Rear bearing) and 1 WE49X20697 (Front bearing kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Hudson, WI 54016
Aaron
Job Details: 07/26/2024
The customers ice maker was calling for water without emptying the tray, water was splashing everywhere inside the freezer and then freezing. I replaced the ice maker because the old wasnt twisting to break the cubes or off the tray. I had to steam several dams of ice away from the vents, fill tube and shelves. I tested the new ice maker with the harvest button on the bottom of the motor to verify that water flows easily into the tray and no where else. Back to normal operation.
We serviced a
BEKO REFRIGERATOR
Model BFBF2414SS
Near Minneapolis, MN 55407
Hyrum
Job Details: 07/26/2024
Customer states that the machine made a really loud sound for three or four hours coming from the freezer and then stopped, and the temperatures seem to return to normal after that. Opened up the freezer section and found a lot of frost buildup on the top of the machine and big chunks of ice behind the evaporator cover. It appears that this machine got really frosted up because the door was left open at some point and blocked the fan. It seems like its gone through a few defrost cycles and it mostly fixed itself and I broke off the last few chunks of ice. Check the door gasket to make sure that it was ceiling properly. Everything seems to be working great at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR
Near Minneapolis, MN 55419
Hyrum
Job Details: 07/26/2024
DA97-20156B Ice bucket DA97-12594A dispenser chuteOn arrival, discovered that the icemaker appears to be working OK, but that the dispenser is not dispensing properly. Customer states that they needed to defrost the ice shoot before. Also discovered that the ice bucket itself is cracked down the middle of the bottom of it. Will need to replace both of these parts , see photo for list of wrong parts st sent; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Minneapolis, MN 55436
Dakota
Job Details: 07/26/2024
Installed IM and tested unit not filling 🙁 120vac to water valve and no water coming out, water is turned on and cold water dispenser in fridge works.; ordrd 1 WP12544124 (Water valve)
We serviced a
FRIGIDAIRE DISHWASHER
Model PDSH4816AF0A
Near Lake Elmo, MN 55042
Aaron
Job Details: 07/26/2024
I removed the left and right track assemblies for the middle rack of the dishwasher. Installed the new track assembly on the left and right side by snapping plastic tabs into place. Double checked to make sure the rack stays elevated on its track. Theres no mechanical force holding the rack in the raised position, the wheels sit in a small groove and could be bumped out of position during the wash cycle.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Ramsey, MN 55303
Adam
Job Details: 07/26/2024
Installed part from last diagnosis. Once installed tested. Unit is working properly
We serviced a
KENMORE WALL OVEN++
Model 79040613801
Near Saint Paul, MN 55116
Hyrum
Job Details: 07/26/2024
Customer states that they believe the upper oven is not heating at all. Tessa did appear to be heating correctly at this time. They said that they had seen an F10 error code which is for a stuck relay on the main control board. They stated that the oven was extremely hot when they noticed this so this indicates that the board needs to be replaced. Ordered a new control board and will return on Tuesday.; ordrng 1 316443913 (Relay board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WPFRIDGE
Near Saint Paul, MN 55116
Hyrum
Job Details: 07/26/2024
Discovered customer had a failed icemaker assembly. Replaced with new part from truckstop. Tested and the machine appears to be working properly now.
We serviced a
BOSCH DISHWASHER
Model SHX4ATF5UC/21
Near Excelsior, MN 55331
Paul
Job Details: 07/26/2024
Replaced faulty door latch assembly. Verified float switch operating correctly. With stiffener kit and new door latch, dishwasher stays. Repair was successful
We serviced a
FRIGIDAIRE RANGE
Model FCRE3062AS
Near Inver Grove Heights, MN 55076
Hyrum
Job Details: 07/26/2024
Customer was concerned that the temperature was dropping after they would check their food, and that the machine was not seeming to maintain temperature correctly. Instructed them on the use of the cook feature versus the timer feature. Customer was possibly letting the oven shut off while it was supposed to continue cooking. Also adjusted the oven temperature up about 15?.everything seems to be working properly at this time
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF7
Near Eden Prairie, MN 55346
Paul
Job Details: 07/26/2024
Replaced faulty ice maker. Verified operations. Customer to order and replace water filter.
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Eden Prairie, MN 55346
Kinnon
Job Details: 07/26/2024
Replaced control board due to long cycle times and unusual drain pump cycling - ran quick wash test all functions test good
We serviced a
ASKO++ WASHER STACKED++
Model W4114CWU
Near Wayzata, MN 55391
Paul
Job Details: 07/26/2024
Customer stated unit leaked at the front one time, and the drawstring of a pair of shorts might have got caught in the door seal??? Didnt try unit again. I started the unit and watch operations. Very heavy soap/sudsing with only water in unit. Rinsed water out 3 times. Ran unit in test mode to verify no leaks. Rinsed unit again and verified no leaks at this time.
We serviced a
LG DRYER
Model DLGX2502V
Near Maple Grove, MN 55311
Paul
Job Details: 07/26/2024
Had to remove dryer from elevated cabinet. Found faulty front roller wheel bearings. Replaced wheels and cleaned out dryer. Removed washer to reconnect dryer. Start and verified proper operation.
We serviced a
LG WASHER
Model WM3700HWA
Near Minneapolis, MN 55410
Dakota
Job Details: 07/26/2024
Replaced door boot and tested found small leak from dispenser , hairline crack in housing causing leak, both LG washers in wash room have cracks in the same location. Applied adhesive to both dispenser housings and instructed customer to wait overnight for adhesive to dry.
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model RF170WDLX5
Near Minneapolis, MN 55409
Dakota
Job Details: 07/26/2024
Dead animal smell from fridge machine compartment. Removed and Cleaned condensate pan with bleach, smell was coming from pan. Fixed.
We serviced a
GE WASHER
Model GFW430SSM1WW
Near Minneapolis, MN 55408
Dakota
Job Details: 07/26/2024
Washer shutting down in spin cycle, found electrical supply dropping out when unit enters spin, voltage at outlet dropping below 95 VAC, same thing happens at outlet when running dryer, cant even turn washer on while dryer is running. Electrician needed in apartment.
We serviced a
MIELE** REFRIGERATOR
Model K1911VI/02
Near Minneapolis, MN 55406
Dakota
Job Details: 07/26/2024
Still displaying F0115 and dripping from evap. Found evap drain not fully seated causing leak, re seated evap drain and sealed. Verified continuity from board to sensor, sensor measure in spec from board. Unable to enter service mode using instructions in service manual. Recommend replace main control board in machine compartment near condenser and evap sensor. ; saved tckt , states that autho needed
We serviced a
FRIGIDAIRE WALL OVEN++
Model GCWM3067AFD
Near Monticello, MN 55362
Matt
Job Details: 07/26/2024
COOKING ISSUES, OVEN, NO POWER IN THE OVEN-OVEN NOT WORKING. Customer said it either trips breaker, or gives a F22 error. It tripped breaker about 3 minutes after starting a bake cycle. I called tech line and talked to Craig and we put oven into test mode and turned the bake element on and it tripped the breaker about 3 minutes in. He said I will need to pull oven out and do more testing from the back. I pulled oven out and ohmed out the bake element and it was good at 22.5 ohms. I removed the bake element and it visibly looks good. I checked wiring and it looks good. I turned power back on and turned the bake element back on so I could do more testing from the back and now it doesnt trip the breaker. I reassembled everything and started a bake cycle at 350F and it preheated without tripping the breaker. Option to replace bake element. no repair at this time.
We serviced a
MAYTAG DRYER
Model LDE9806ACE
Near Saint Paul, MN 55106
Hyrum
Job Details: 07/26/2024
305185 pulleyCould not remove the old pulley from the old motor. Will need a new pulley to go onto the new motor. Please see if part is available. If part is no longer available, please reach out to the customer; saved tckt , states that autho needed
We serviced a
MAYTAG WASHER
Model MVWC5ESXWO
Near Chanhassen, MN 55317
Kinnon
Job Details: 07/26/2024
Unit squeaks during spin out adjusted 2 nuts that were loose on gearbox assembly re-leveled washer tested
We serviced a
FRIGIDAIRE DRYER
Model NMGR336FS0
Near Eagan, MN 55123
Delton
Job Details: 07/26/2024
Found that the drum is hard to turn manually. Inspected motor and it is very stiff to turn causing it to overheat and shut down unit. Quoted customer for blower wheel housing and motor. Customer declined repair.
We serviced a
LG REFRIGERATOR
Model LSC27925ST
Near Shakopee, MN 55379
Delton
Job Details: 07/26/2024
Replaced water line, ice maker, ice fill tube. Tested and no leaks, ice maker fills and water dispenses. Refrigerator is working good.
We serviced a
WOLF++ RANGE
Model DF364G
Near Excelsior, MN 55331
Kinnon
Job Details: 07/26/2024
I need these parts ordered 804877 burner head small qty 1. And part # 804875 burner head large qty 3 and another oven lamp part # 800307 unable to locate parts stock , These are wolf oven parts under American home shield warranty please order parts to Kinnon and schedule customer for Thursday 08/01 thanks ; O-emld tckt , states that autho needed
We serviced a
LG RANGE
Model LSE4616BD /00
Near Buffalo, MN 55313
Paul
Job Details: 07/26/2024
Customer states oven doesnt heat right, doesnt self clean like her old oven. Tested all aspects of oven. Bake, broil, and convection all work properly. Induction cooktop fans operating properly. Confirmed temp control calibrated to within 4?F customer. Problems must arise at other times, as oven tested fine. Unable to replicate at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Big Lake, MN 55309
Matt
Job Details: 07/26/2024
LEAKING. Found the lower spray arm is cracked, the door opens past 90 degrees and catches and clicks from the right hinge area. Its leaking from the door because its not tight and sealing properly. Customer is going to replace the dishwasher.
We serviced a
GE REFRIGERATOR
Model PYE22KSKKSS
Near Otsego, MN 55362
Matt
Job Details: 07/26/2024
ICE BUILDING UP IN DELI DRAWERS. FF temperature was only 45F and freezer is 1F. I defrosted and removed the FF evaporator cover and the drain is plugged, fan is failing and is pulsing and the foam is water logged and falling apart on the evaporator cover and air tower. Also the drain pan is deformed from the ice. Customer approved repairs. Installed new air duct tower, evaporator cover with fan, drain trough and ran software update. Tested and refrigerator is starting to cool nicely. Refrigerator is now fixed.