Service History 93 - Omega Force Appliance Repair

We serviced a

SAMSUNG WASHER

Model WFW8300SW04

Near St. Louis Park, MN 55426

Kinnon

Job Details: 07/30/2024

Unit shakes and moves during spin out. I adjusted the front right foot and brought the foot down so that its more level and it seem to stop the majority of the shaking, but it does shake a lot in the starting up RPMs, which is normal struts look good motor is good. Ran 2 rinse and spins with with loads in the tub.

We serviced a

BOSCH REF BUILT IN++

Model B36IT70NNP/01

Near Dayton, MN 55327

Adam

Job Details: 07/30/2024

Complaint is freezer not working. Refrigerator is cooling properly. Disassembled to get to compressor. Compressor for refrigerator and freezer are running. Put unit in test mode. All operations are working properly so we have a sealed system issue explained customer that they have a sealed system issue. They would like to see what new replacement would be like before having me back out.

We serviced a

FRIGIDAIRE WASHER

Model n/a

Near Rosemount, MN 55068

Delton

Job Details: 07/30/2024

Found that the ignitor broke. Replaced igniter, tested and dryer now heats and is working good.9248; pckd up 1 5304511446 (Igniter)

We serviced a

ELECTROLUX WASHER

Model ELFW7437AGO

Near Watertown, MN 55388

Paul

Job Details: 07/30/2024

Customer states washer leaks at front door. Found lots of dog hair at door seal. Removed dog hair and cleaned with soapy water.

We serviced a

FRIGIDAIRE DISHWASHER

Model UNKNOWN

Near Minneapolis, MN 55408

Dakota

Job Details: 07/30/2024

customer state unit not draining and loose pieces, reassembled DW and tested in test mode all functions ok no leaks, instructed LL to have tenants continue to use machine and call back if necessary

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55407

Hyrum

Job Details: 07/30/2024

Customer states that the machine makes a buzzing sound sometimes and that it drips water on the bottom of the fridge. Opened up the fridge section and found that they evaporator was very frosted over and the ice was contacting the fan. Defrost the machine and made sure that the defrost was able to come on.defrost checked OK. Clear the frozen drain tube and made sure to bend the heater down into it so that it doesnt freeze up again. Everything appears to be working correctly at this time.

We serviced a

ELECTROLUX DRYER

Model ELFE7437AGO

Near Watertown, MN 55388

Paul

Job Details: 07/30/2024

Customer states unit is noisy. Disassembled dryer and tested unit. Found blower wheel dirty, and plugged lint trap after dryer. Vacuumed out debris, oiled/greased wheels/pulley. Start and verify proper operations.

We serviced a

LG WASHER

Model WM8000HVA

Near Plymouth, MN 55446

Nate

Job Details: 07/30/2024

Giving LE error. Replaced a bad hall sensor. Works great now. ; used 1 6501KW2002A (SENSOR - WATER (HALL)) from stock

We serviced a

BOSCH WASHER

Model WFVC6450UC/29

Near Ramsey, MN 55303

Adam

Job Details: 07/30/2024

Unit giving a e20 code and not spinning. Put unit in test mode got a e20 and e09 communication error. Unit needs a new board. Quoted for new board. They will think it over and let us know.

We serviced a

LG RANGE

Model LRE3021ST/00

Near Eagan, MN 55123

Delton

Job Details: 07/30/2024

When I arrived the range is dead. Customer said it happened after a storm last week. There no power to range. Checked outlet and no power. I checked breaker box and it does not show that it is tripped but i turned off and back on the breaker and range now has power. Checked cooktop and oven, all are heating and working good.I informed tenant that if it does happen in future to just reset the breaker anyways to ensure its not tripped.Range is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTASOSAHZO

Near Chaska, MN 55318

Kinnon

Job Details: 07/30/2024

Cleared glass debris out of drain pump all tests good

We serviced a

SAMSUNG REFRIGERATOR

Model SSFRIDGE

Near Minneapolis, MN 55407

Hyrum

Job Details: 07/30/2024

Customer had actually turned on demo mode. Disabled demo mode and instructed customer.

We serviced a

FRIGIDAIRE RANGE

Model PCWS3080AF

Near Corcoran, MN 55340

Nate

Job Details: 07/30/2024

Wall oven is dead. I checked breaker box and it was off. I turned on breaker and unit still dead. Used oven cart to pull wall oven out, and took off cover. Tested for voltage to unit. Zero volts coming to it from junction box. Explained to owner that they will need to contact builder to let them know there is zero power coming to oven from the breaker.

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Plymouth, MN 55446

Nate

Job Details: 07/30/2024

Some small articles of clothing got into the drain pump. Took apart washer and cleaned them out of filter. Ran it on a speed wash/ runs great now.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061US/AA

Near Plymouth, MN 55446

Nate

Job Details: 07/30/2024

Dishwasher giving OC error. 1/3 of the cycles. Found a bad drain pump. Customer stated drain pump runs louder than normal. I replaced drain pump with pump that ST sent, and now it runs great.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF6

Near Carver, MN 55315

Kinnon

Job Details: 07/30/2024

Two replacement freezer doors were at the model home when I arrived I chose one and replace the freezer door assembly all functions test good. I left the old door in its original box with the top off. I left the spare door that was not used still in its box with the top on.

We serviced a

LG WASHER STACKED++

Model WKEX200HBA

Near Monticello, MN 55362

Matt

Job Details: 07/30/2024

LEAKING UNDER WASHER. Found a hole in the door bellow, but its also leaking from the dispenser. Washer needs a new door bellow and possibly a new dispenser assembly. Customer is going to turn the water pressure down and see if it still leaks from the dispenser and will call us back and let us know if we need to order the dispenser also. Customer said its still leaking from the dispenser and approved replacing it and the door bellow. Installed new dispenser, drawer and door bellow. Tested and no more leaks found. Washer is now fixed.

We serviced a

MAYTAG DRYER

Model DG180

Near Champlin, MN 55316

Adam

Job Details: 07/30/2024

Complaint is loud noise. Disassembled and found the blower wheel broken. Quoted to replace. Install tested unit is working great. ; used 1 Y303836 (BLOWER) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS

Near Ramsey, MN 55303

Adam

Job Details: 07/30/2024

Install new water filter, head and bracket. Once installed tested water pressure is good now and no leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWSQ0

Near Mound, MN 55364

Paul

Job Details: 07/30/2024

Replaced worn tub gasket, upper spray arm, and leaky rinse dispenser. Started and verified no more leaks with regular soap.

We serviced a

BOSCH DISHWASHER

Model SGE68X55UC/77

Near Minneapolis, MN 55410

Dakota

Job Details: 07/30/2024

customer states unit has e24 no drain after last visit. Unit was draining when I was last here, found hair and food debris in plumbing where dishwasher drain extension connects to sink, removed what I could and tested. Unit draining now, instructed customer that if issues persist they will need to contact a plumber.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US5A

Near Shakopee, MN 55379

Kinnon

Job Details: 07/30/2024

Arrived b site per client no water filling dishwasher - found water valve and all functions on dishwasher test good -

We serviced a

GE WASHER

Model GFW550SSN5WW

Near St. Cloud, MN 56301

Brandon

Job Details: 07/29/2024

Customer states the unit will not drain. Vacuumed out the water, removed the filter and checked could feel debris in the pump but could not remove it without disassembling the front. Removed the front cover and the pump assembly. Removed the stuck debris from the pump housing. Put the unit back together and cycled and tested checked for leaks. Everything working as it should

We serviced a

SILHOUETTE REFRIGERATOR

Model SPRBC047D1SS

Near Minneapolis, MN 55403

Dakota

Job Details: 07/29/2024

E3 on left side display, right side cooling. Found right side temp sensor unplugged, secured left and right temp sensor and fan connectors with zip ties and tested e3 went away and cooling effect in both compartments instructed customer to wait 24hrs before evaluating performance

We serviced a

LG DISHWASHER

Model LDT7797BD

Near Eagan, MN 55122

Delton

Job Details: 07/29/2024

Control panel is not responding when pushing buttons but lights come on in the dishwasher. Soap dispenser door spring fell off but can be put back on. There is a service bulletin about buttons not responding, needs new control panel assembly. Customer will think about it but due to costs will likely replace the dishwasher.

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Buffalo, MN 55313

Paul

Job Details: 07/29/2024

Replaced faulty main control board. Started washer and tested functions. Washer working normal again.

We serviced a

GE DRYER

Model GFDN120GD1WW

Near Plymouth, MN 55446

Nate

Job Details: 07/29/2024

Last time out the complaint was it was squealing, and that issue was fixed. After we were here customer said that dryer wasnt heating. Came back and the coils were failing. Came back today and replaced bad coils. Runs great now and heats great. used 1 5303931775 (COIL KIT) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80K705UG/AA02

Near Sartell, MN 56377

Brandon

Job Details: 07/29/2024

Customer states the unit would not shut off, she was shutting the breaker off for the unit. Cycled and tested the unit would not pump the water out, also the upper spray arm is broken off. At first suspected the issue was the drain line was clogged and the the unit was overfilling and leaking with the spray arm missing. Pulled the unit out and made sure the drain line was clear from the unit to the sink(ok) found the obstruction was in the small hose off the sump there is debris in the middle of the hose, put the unit back together and found the pump was leaking. Was going to replace the small hose with regular hose, the customer is not going to fix the unit just repaired it.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF9

Near Prior Lake, MN 55372

Delton

Job Details: 07/29/2024

Customer said that the delivery drivers switched the hinge on the doors and scratched the door and dented/cracked inside liner (see picture) also bottom right door seal and getting moisture inside door. I called Frigidaire tech support and since liner damage Frigidaire will contact customer 5-7 days. I informed customer and gave him file#.file# 87457986

We serviced a

AMANA WASHER

Model NTW4516FW2

Near St. Cloud, MN 56303

Brandon

Job Details: 07/29/2024

Customer stated the unit would not stop making a noise. Found the customer had tried canceling the cycle and the unit was still running. Canceled the cycle and put into diagnostics and checked found no codes, no issue with anything except a noise from the drive. Removed the lower cover and making sure the cover was not rubbing (ok), made sure the belt was the issue (ok) informed the customer the cam assembly could be the issue. Swapped out the cam assembly and cycled and tested the noise went away, recalibrated the unit and ran on a normal cycle for 15 minutes. Had no issues.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Minneapolis, MN 55446

Adam

Job Details: 07/29/2024

Complaint still vibrating. The back legs are still free but the front of the unit was on part of the broken disaster tub. Put some towels in the unit and test. Never got any large vibrations or walking. I found when lowering in rpm some noise and shaking but cant tell if its from the disaster pan or the friction ring. Explain to customer that they need to get the disaster pan replaced so we can pinpoint the noise completely or removed from the pan. Customer is going to get the pan replaced because they need to get replaced anyway and then will let us know if theres anything else wrong with it.

We serviced a

LIEBHERR++ REFRIGERATOR

Model RBI1400

Near Minneapolis, MN 55410

Dakota

Job Details: 07/29/2024

Defrost drain clogged causing water to pool under drawers, cleaned drain and instructed customer on drain cleaning.

We serviced a

SAMSUNG WASHER

Model WA44A3405AP/A4

Near Minneapolis, MN 55434

Adam

Job Details: 07/29/2024

Complaint is unit not usable getting just a bunch of numbers on the unit and unable to clear it. They sent a new control board display board. Installed part tested units working properly now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2497RF5A

Near Farmington, MN 55024

Delton

Job Details: 07/29/2024

Cusotmer was getting I20 error few times thorough out the cycle and would need to hit start to advance cycle and there would be no standing water when the error occurred. Sounds like the water pressure sensor is failing and not informing the board that dishwasher is empty. Replaced pressure sensor and check valve flapper. Tested and error does not happen when im here and dishwasher drains every time. Fished out drain line incase something was stuck in drain tube, is empty and nothing is clogging it.Dishwasher is working good. Customer will use it as normal.

We serviced a

LG WASHER

Model WM2801HRA

Near Minneapolis, MN 55412

Nate

Job Details: 07/29/2024

Giving oe error. Made sure no restrictions in drain line or drain pump housing. Found a bad drain pump. Replaced pump, and now it drains great. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

SPEED QUEEN DRYER

Model ADG6HRYS118TW01

Near Watertown, MN 55388

Paul

Job Details: 07/29/2024

Found unit making scratching noise. Took apart and cleaned blower wheel, replaced wheels, idler, glides, and seal kit. Started and verified smooth operations.

We serviced a

GE MICROWAVE

Model JNM1541SM5SS

Near Otsego, MN 55330

Matt

Job Details: 07/29/2024

fan keeps running. Found the relay on board for the fan is stuck on. The board is NLA. Customer is going to replace the microwave.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFG2353AF

Near White Bear Lake, MN 55110

Hyrum

Job Details: 07/29/2024

Upon arrival, customer stated he has makers only making a couple of cubes at a time. Discovered that water was not making it all the way to the icemaker. It appears as though where the water valve is in the back the waterline for the icemaker had sheared off and was leaking. This caused damage to the floor into the wall around the refrigerator. See attached photos.trimmed off cracked piece of tubing and re-inserted into the connector. Tested for leaks and appears to be working properly now. It will no longer leak and return to normal amount of ice.

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/01

Near Mendota Heights, MN 55118

Dakota

Job Details: 07/29/2024

Installed zeolite but and tested unit no further leaks at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Minneapolis, MN 55406

Dakota

Job Details: 07/29/2024

Replaced freezer wire harness with thermal fuse

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASG

Near Elk River, MN 55330

Matt

Job Details: 07/29/2024

REFRIGERATION ISSUES, WATER FILTER, BAD TASTING WATER-BAD TASTING AND NOT FILTERED. Customer said they have a water tester and tested the water at the sink and then tested it at the refrigerator and it only halfed whatever the reading was. They said the filter says it filters out 99 percent and is not. We recommended customer replace filter.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28NHEDBSR/AA

Near Minneapolis, MN 55448

Adam

Job Details: 07/29/2024

Installed part from last diagnosis. Once installed tested units working proper and no error is test mode

We serviced a

FRIGIDAIRE WALL OVEN++

Model FCWD2727ASG

Near Watertown, MN 55388

Paul

Job Details: 07/29/2024

Removed double wall oven from cabinet. Replaced upper and lower cooling fans. Re-installed oven. Start and verified proper operations.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF7

Near Waconia, MN 55387

Paul

Job Details: 07/29/2024

Replaced freezer door (left door). Transfer various gaskets, dispenser components. Verified no leaks and fully operational. Left damaged door in garage for home builder to dispose of.

We serviced a

GE REFRIGERATOR

Model CYE22TP2MDS1

Near Elk River, MN 55330

Matt

Job Details: 07/29/2024

NOISE COMING FROM THE BACK. Found the noise is coming from the FF evaporator fan. I removed evaporator cover and found a lot ice buildup around the edges of the cover. The evaporator cover and air duct tower foam is really water logged and expanding so theres not a good seal. Refrigerator needs a new air duct tower part number WR17X35668 and evaporator cover part number WR17X34327. I called and talked to Rachel and she approved and ordered parts to be sent directly to the customer. Installed new FF evaporator cover and air duct tower. Tested and refrigerator is working great. Refrigerator is now fixed.

We serviced a

LG DRYER

Model DLG3501W

Near Victoria, MN 55386

Paul

Job Details: 07/29/2024

Customer states dryer not working, they need to reset breaker sometimes to get it to turn on. Found intermittent faulty PCB, weak limit, unit plugged up with lint, and vent pipe plugged up causing low airflow. Customer choose to just clean out vent pipe as far as I could. Cleaned to double elbow. Customer to use shop vac to clean the rest of the vent under floor.

We serviced a

WHIRLPOOL DRYER

Model WED5610XWO

Near Minneapolis, MN 55439

Nate

Job Details: 07/29/2024

Dryer not drying. Found a cover stuck outside on the vent which vents upward. Replaced old vent cover with new one. Also, did a cleaning on the dryer. Cleaned up rollers. Now the lint trap goes all the way down how its supposed to, and the dryer vents great. ; pckd up 1 Hr4w (Vent cover)

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060BFA

Near St. Cloud, MN 56304

Brandon

Job Details: 07/29/2024

Returned with the parts, disassembled and installed the switch, cycled and tested the unit now works. The left switch is not needed, the customer thought that switch was an issue, with the right switch unplugged nothing worked until the switch was replaced.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVSS00

Near Mound, MN 55364

Paul

Job Details: 07/29/2024

Found condenser plugged, and compressor tripping on overload. Cleaned condenser out with shop vac, hoping to provide some cooling for unit. W10309988 compressor. Customer to watch unit and probably replace in near future.

We serviced a

FRIGIDAIRE RANGE

Model PLEFMZ99GCD

Near Rosemount, MN 55068

Delton

Job Details: 07/29/2024

Installed moisture kit (5304468171) sent by Electrolux. No signs of moisture. Range is working good.

We serviced a

ELECTROLUX REFRIGERATOR

Model E123BC36IS3

Near Minneapolis, MN 55436

Nate

Job Details: 07/29/2024

Extremely frosted up inside freezer. Found the door wasnt closing on the left side. Out half an inch. Adjusted the door so that it seals. The top of the freezer gasket has a tear. I steamed out the tear and used a special Dow sealant, and then put painters tape over it just to protect it for 24 hours and then the customer will peel it off. Also steamed out all frost in freezer, cleaned it up and now it seals and closes great.

We serviced a

MAYTAG WASHER

Model MHW8630HC1

Near Ham Lake, MN 55304

Adam

Job Details: 07/29/2024

Installed part from last diagnosis. Once installed tested. Unit is working properly

We serviced a

LG REFRIGERATOR

Model LFXS24623S /00

Near Saint Paul, MN 55117

Hyrum

Job Details: 07/29/2024

On arrival discovered that the machine had a failed compressor. No warranty available for this machine. Evacuated the system and removed old compressor. It sold new compressor or evacuated the system. Charged with new refrigerant and tested. Machine seems to be working properly now.; used 1 TCA38151706 (COMPRESSOR) from stock

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSG

Near Saint Paul, MN 55108

Hyrum

Job Details: 07/29/2024

On arrival, customer says that the temperature fluctuates very much in the oven when they are running it. Discovered a bad igniter causing the valve to open very slowly. Replaced igniter with new part and tested. Machine seems to be working properly.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Saint Paul, MN 55117

Hyrum

Job Details: 07/29/2024

Customer states machine will not spin. I will fill and wash, but it wont ever ring out the gloves. Discovered a failed mode shifter that was preventing the machine from cycling into the spin mode. Replaced with new part from truckstop and tested. Machine seems to be working properly now.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ

Near Saint Paul, MN 55105

Hyrum

Job Details: 07/29/2024

Installed new sump assembly W11613480. Tested. Machine seems to be working properly now.

We serviced a

LG REFRIGERATOR

Model LFXC24726D /01

Near Cottage Grove, MN 55016

Hyrum

Job Details: 07/29/2024

Upon arrival, evacuate the machine and remove the old compressor. Installed new machine evacuated the system again and charged with refrigerant. Tested the machine seems to be working properly now.

We serviced a

GE DRYER

Model GRXR433EC2WW

Near Chaska, MN 55318

Kinnon

Job Details: 07/29/2024

Per customer dryer noisy after running a while I installed front and rear bearing and the sound was still there. I uninstalled new parts and reinstalled old front and rear bearing due to no change After testing I I noticed the drum is slightly warped and the motor is getting loud after its been on a while. I advised I will send back the parts that did not fix the problem. Advised repair cost would be much higher with a motor and drum replacement. Customer is OK with closing ticket out on redo and he is more than likely going to purchase a new dryer but will call us back if he decides not to.

We serviced a

FRIGIDAIRE DISHWASHER

Model PDSH4816AF0A

Near Carver, MN 55315

Kinnon

Job Details: 07/29/2024

Arrived on site customer told me that a different servicer has been out to look at the dishwasher the previous service or damaged the user interface board by scraping it across the anchor per customer. Previous service is coming back to replace the user interface client states dishes, not dry and dishwasher was not able to start, when I arrive, the blue light was splashing on the floor. I unplugged the unit plugged it back in and I was able to get back full control on the dishwasher. I also tested the heater and that test good. The customer will try to contact the previous servicer to complete the repair on the dishwasher.

We serviced a

LG DRYER

Model DLE0442W

Near Carver, MN 55315

Kinnon

Job Details: 07/29/2024

No heat on dryer replace thermostat and high limit safety all functions test goodon dryer

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Elk River, MN 55330

Matt

Job Details: 07/29/2024

NOT DRAINING ERROR E01 & F09. This is a long drain error. I removed the drain filter and its plugged solid. Cleaned out and tested. Its still not draining and the pump is loud. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 WPW10605427 (DRAIN PUMP) from stock

We serviced a

FRIGIDAIRE RANGE

Model GCFG3060BFA

Near Rogers, MN 55374

Matt

Job Details: 07/29/2024

COOKING ISSUES, EOC, CONTROL DOESN'T FUNCTION-BUTTON NOT RESPONDING. The menu button doesnt respond. Needs a new controller. Installed new controller and tested. All buttons are working great. Range is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Apple Valley, MN 55124

Delton

Job Details: 07/29/2024

Replaced water filter housing. Filter now can be removed easily. Tested and refrigerator is working good.

We serviced a

SAMSUNG DRYER

Model DVG45T3200W/A3

Near St. Cloud, MN 56304

Brandon

Job Details: 07/29/2024

Returned with parts, installed cycled and tested. Checked the vent speed, unit heating as it should

We serviced a

SAMSUNG DRYER

Model DVG45A6400W/A3

Near Hudson, WI 54016

Aaron

Job Details: 07/26/2024

I removed the lid , control board and door assemblies. I installed the new burner ignition coil to the dryer burner aperture and reassembled the dryer, connecting wire harnesses as I went. I plugged the dryer back in and ran three different cycles to verify my repair and diagnosis was accurate and complete. Talked with the customer and explained the work I had completed and answered questions about his appliances.

We serviced a

LG WASHER

Model WT7300CV

Near Saint Paul, MN 55104

Hyrum

Job Details: 07/26/2024

At this time, I started the machine and let it run for a bit. Fill it up to the maximum water level and let it drain. Check the hoses and the valves everything else. Found no indication that the washing machine is the source of the leak. No repair needed at this time.

We serviced a

SAMSUNG RANGE

Model NX58M6630SS/AA

Near Dayton, MN 55327

Adam

Job Details: 07/26/2024

Customer complaint is unit not heating during bake. Found that igniter is never glowing. Getting proper voltage to the igniter. Quoted bluebook for new igniter. Installed new igniter. Tested unit working properly now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFG1723AV

Near Saint Paul, MN 55108

Hyrum

Job Details: 07/26/2024

Upon arrival, customer states that their machine makes loud buzzing. Sound for about five seconds randomly throughout the day. Put the machine into test mode and have a customer. Listen to several different sounds. Identified the sound as the icemaker valve. Customer does not have a machine hooked up to water. Turn the icemaker off and disconnected the valve since the machine is never gonna be hooked up to water.tested and the machine no longer makes it sound. Complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201DT/AA

Near Watertown, MN 55388

Paul

Job Details: 07/26/2024

Found ice maker froze up. Found ice door chute not sealing unit with water test. Performed tests with Dustin from tech support. Dustin confirmed problems and approved replacement of the following parts. DA97-18859ADA97-20157ADA97-12540KDA97-17295ADA81-05595ARescheduled customer for next Thursday; schdld next appmnt for 8/1 THU !

We serviced a

GE REFRIGERATOR

Model PSI23SGRBSV

Near Minneapolis, MN 55401

Dakota

Job Details: 07/26/2024

No water from dispenser, water line frozen in door GE tech support says replace door but door is NLA need Jareds help to come up with solution for customer to install aftermarket heater in door for fill tube; saved tckt

We serviced a

LG MICROWAVE

Model LMV1831ST/00

Near Eden Prairie, MN 55347

Kinnon

Job Details: 07/26/2024

Arrived on site all functions on microwave work except no heat tested thermal fuse on magnetron thermal fuse, test good chassis thermal fuse, test both glass fuses test good - determine defective magnetron client estimate total is 416.64 -129 = 287.64 balance due - per customer, his landlord will pay for this possibly if he approves it. Client stated he will contact his landlord, and the landlord will contact our office and approve or decline the estimate if they approve please order the magnetron and schedule the customer thank you, magnetron part number is in the order.; ordrng 1 2B71165R (MAGNENTRON)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QW4A

Near St. Cloud, MN 56303

Brandon

Job Details: 07/26/2024

Customer was not home, will need to schedule another time to complete the repair. ; O-emld tckt , states that autho needed

We serviced a

GE DRYER

Model DBXR463GD2WW

Near Minneapolis, MN 55401

Dakota

Job Details: 07/26/2024

Front and rear drum bearings worn, gave quote for drum bearing replace, customer is aware 2nd appliance discount doesnt apply if we have to make an additional trip for fridge and dryer. ; ordrd 1 WE1M462 (Rear bearing) and 1 WE49X20697 (Front bearing kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Hudson, WI 54016

Aaron

Job Details: 07/26/2024

The customers ice maker was calling for water without emptying the tray, water was splashing everywhere inside the freezer and then freezing. I replaced the ice maker because the old wasnt twisting to break the cubes or off the tray. I had to steam several dams of ice away from the vents, fill tube and shelves. I tested the new ice maker with the harvest button on the bottom of the motor to verify that water flows easily into the tray and no where else. Back to normal operation.

We serviced a

BEKO REFRIGERATOR

Model BFBF2414SS

Near Minneapolis, MN 55407

Hyrum

Job Details: 07/26/2024

Customer states that the machine made a really loud sound for three or four hours coming from the freezer and then stopped, and the temperatures seem to return to normal after that. Opened up the freezer section and found a lot of frost buildup on the top of the machine and big chunks of ice behind the evaporator cover. It appears that this machine got really frosted up because the door was left open at some point and blocked the fan. It seems like its gone through a few defrost cycles and it mostly fixed itself and I broke off the last few chunks of ice. Check the door gasket to make sure that it was ceiling properly. Everything seems to be working great at this time.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR

Near Minneapolis, MN 55419

Hyrum

Job Details: 07/26/2024

DA97-20156B Ice bucket DA97-12594A dispenser chuteOn arrival, discovered that the icemaker appears to be working OK, but that the dispenser is not dispensing properly. Customer states that they needed to defrost the ice shoot before. Also discovered that the ice bucket itself is cracked down the middle of the bottom of it. Will need to replace both of these parts , see photo for list of wrong parts st sent; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Minneapolis, MN 55436

Dakota

Job Details: 07/26/2024

Installed IM and tested unit not filling 🙁 120vac to water valve and no water coming out, water is turned on and cold water dispenser in fridge works.; ordrd 1 WP12544124 (Water valve)

We serviced a

FRIGIDAIRE DISHWASHER

Model PDSH4816AF0A

Near Lake Elmo, MN 55042

Aaron

Job Details: 07/26/2024

I removed the left and right track assemblies for the middle rack of the dishwasher. Installed the new track assembly on the left and right side by snapping plastic tabs into place. Double checked to make sure the rack stays elevated on its track. Theres no mechanical force holding the rack in the raised position, the wheels sit in a small groove and could be bumped out of position during the wash cycle.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Ramsey, MN 55303

Adam

Job Details: 07/26/2024

Installed part from last diagnosis. Once installed tested. Unit is working properly

We serviced a

KENMORE WALL OVEN++

Model 79040613801

Near Saint Paul, MN 55116

Hyrum

Job Details: 07/26/2024

Customer states that they believe the upper oven is not heating at all. Tessa did appear to be heating correctly at this time. They said that they had seen an F10 error code which is for a stuck relay on the main control board. They stated that the oven was extremely hot when they noticed this so this indicates that the board needs to be replaced. Ordered a new control board and will return on Tuesday.; ordrng 1 316443913 (Relay board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WPFRIDGE

Near Saint Paul, MN 55116

Hyrum

Job Details: 07/26/2024

Discovered customer had a failed icemaker assembly. Replaced with new part from truckstop. Tested and the machine appears to be working properly now.

We serviced a

BOSCH DISHWASHER

Model SHX4ATF5UC/21

Near Excelsior, MN 55331

Paul

Job Details: 07/26/2024

Replaced faulty door latch assembly. Verified float switch operating correctly. With stiffener kit and new door latch, dishwasher stays. Repair was successful

We serviced a

FRIGIDAIRE RANGE

Model FCRE3062AS

Near Inver Grove Heights, MN 55076

Hyrum

Job Details: 07/26/2024

Customer was concerned that the temperature was dropping after they would check their food, and that the machine was not seeming to maintain temperature correctly. Instructed them on the use of the cook feature versus the timer feature. Customer was possibly letting the oven shut off while it was supposed to continue cooking. Also adjusted the oven temperature up about 15?.everything seems to be working properly at this time

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PF7

Near Eden Prairie, MN 55346

Paul

Job Details: 07/26/2024

Replaced faulty ice maker. Verified operations. Customer to order and replace water filter.

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Eden Prairie, MN 55346

Kinnon

Job Details: 07/26/2024

Replaced control board due to long cycle times and unusual drain pump cycling - ran quick wash test all functions test good

We serviced a

ASKO++ WASHER STACKED++

Model W4114CWU

Near Wayzata, MN 55391

Paul

Job Details: 07/26/2024

Customer stated unit leaked at the front one time, and the drawstring of a pair of shorts might have got caught in the door seal??? Didnt try unit again. I started the unit and watch operations. Very heavy soap/sudsing with only water in unit. Rinsed water out 3 times. Ran unit in test mode to verify no leaks. Rinsed unit again and verified no leaks at this time.

We serviced a

LG DRYER

Model DLGX2502V

Near Maple Grove, MN 55311

Paul

Job Details: 07/26/2024

Had to remove dryer from elevated cabinet. Found faulty front roller wheel bearings. Replaced wheels and cleaned out dryer. Removed washer to reconnect dryer. Start and verified proper operation.

We serviced a

LG WASHER

Model WM3700HWA

Near Minneapolis, MN 55410

Dakota

Job Details: 07/26/2024

Replaced door boot and tested found small leak from dispenser , hairline crack in housing causing leak, both LG washers in wash room have cracks in the same location. Applied adhesive to both dispenser housings and instructed customer to wait overnight for adhesive to dry.

We serviced a

FISHER PAYKEL++ REFRIGERATOR

Model RF170WDLX5

Near Minneapolis, MN 55409

Dakota

Job Details: 07/26/2024

Dead animal smell from fridge machine compartment. Removed and Cleaned condensate pan with bleach, smell was coming from pan. Fixed.

We serviced a

GE WASHER

Model GFW430SSM1WW

Near Minneapolis, MN 55408

Dakota

Job Details: 07/26/2024

Washer shutting down in spin cycle, found electrical supply dropping out when unit enters spin, voltage at outlet dropping below 95 VAC, same thing happens at outlet when running dryer, cant even turn washer on while dryer is running. Electrician needed in apartment.

We serviced a

MIELE** REFRIGERATOR

Model K1911VI/02

Near Minneapolis, MN 55406

Dakota

Job Details: 07/26/2024

Still displaying F0115 and dripping from evap. Found evap drain not fully seated causing leak, re seated evap drain and sealed. Verified continuity from board to sensor, sensor measure in spec from board. Unable to enter service mode using instructions in service manual. Recommend replace main control board in machine compartment near condenser and evap sensor. ; saved tckt , states that autho needed

We serviced a

FRIGIDAIRE WALL OVEN++

Model GCWM3067AFD

Near Monticello, MN 55362

Matt

Job Details: 07/26/2024

COOKING ISSUES, OVEN, NO POWER IN THE OVEN-OVEN NOT WORKING. Customer said it either trips breaker, or gives a F22 error. It tripped breaker about 3 minutes after starting a bake cycle. I called tech line and talked to Craig and we put oven into test mode and turned the bake element on and it tripped the breaker about 3 minutes in. He said I will need to pull oven out and do more testing from the back. I pulled oven out and ohmed out the bake element and it was good at 22.5 ohms. I removed the bake element and it visibly looks good. I checked wiring and it looks good. I turned power back on and turned the bake element back on so I could do more testing from the back and now it doesnt trip the breaker. I reassembled everything and started a bake cycle at 350F and it preheated without tripping the breaker. Option to replace bake element. no repair at this time.

We serviced a

MAYTAG DRYER

Model LDE9806ACE

Near Saint Paul, MN 55106

Hyrum

Job Details: 07/26/2024

305185 pulleyCould not remove the old pulley from the old motor. Will need a new pulley to go onto the new motor. Please see if part is available. If part is no longer available, please reach out to the customer; saved tckt , states that autho needed

We serviced a

MAYTAG WASHER

Model MVWC5ESXWO

Near Chanhassen, MN 55317

Kinnon

Job Details: 07/26/2024

Unit squeaks during spin out adjusted 2 nuts that were loose on gearbox assembly re-leveled washer tested

We serviced a

FRIGIDAIRE DRYER

Model NMGR336FS0

Near Eagan, MN 55123

Delton

Job Details: 07/26/2024

Found that the drum is hard to turn manually. Inspected motor and it is very stiff to turn causing it to overheat and shut down unit. Quoted customer for blower wheel housing and motor. Customer declined repair.

We serviced a

LG REFRIGERATOR

Model LSC27925ST

Near Shakopee, MN 55379

Delton

Job Details: 07/26/2024

Replaced water line, ice maker, ice fill tube. Tested and no leaks, ice maker fills and water dispenses. Refrigerator is working good.

We serviced a

WOLF++ RANGE

Model DF364G

Near Excelsior, MN 55331

Kinnon

Job Details: 07/26/2024

I need these parts ordered 804877 burner head small qty 1. And part # 804875 burner head large qty 3 and another oven lamp part # 800307 unable to locate parts stock , These are wolf oven parts under American home shield warranty please order parts to Kinnon and schedule customer for Thursday 08/01 thanks ; O-emld tckt , states that autho needed

We serviced a

LG RANGE

Model LSE4616BD /00

Near Buffalo, MN 55313

Paul

Job Details: 07/26/2024

Customer states oven doesnt heat right, doesnt self clean like her old oven. Tested all aspects of oven. Bake, broil, and convection all work properly. Induction cooktop fans operating properly. Confirmed temp control calibrated to within 4?F customer. Problems must arise at other times, as oven tested fine. Unable to replicate at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Big Lake, MN 55309

Matt

Job Details: 07/26/2024

LEAKING. Found the lower spray arm is cracked, the door opens past 90 degrees and catches and clicks from the right hinge area. Its leaking from the door because its not tight and sealing properly. Customer is going to replace the dishwasher.

We serviced a

GE REFRIGERATOR

Model PYE22KSKKSS

Near Otsego, MN 55362

Matt

Job Details: 07/26/2024

ICE BUILDING UP IN DELI DRAWERS. FF temperature was only 45F and freezer is 1F. I defrosted and removed the FF evaporator cover and the drain is plugged, fan is failing and is pulsing and the foam is water logged and falling apart on the evaporator cover and air tower. Also the drain pan is deformed from the ice. Customer approved repairs. Installed new air duct tower, evaporator cover with fan, drain trough and ran software update. Tested and refrigerator is starting to cool nicely. Refrigerator is now fixed.