We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Saint Paul, MN 55102
Nate
Job Details: 02/01/2023
"Replaced Icemaker that doesnt do anything unless forced. Cycled it, cycled perfectly and dispensed water."
We serviced a
KENMORE MICROWAVE
Model 665.6868289
Near Maple Grove, MN 55369
Matt
Job Details: 02/01/2023
"Customer complaint is, MADE A ROARING NOISE. Inspected and tested. Found the magnetron has failed. Microwave is almost 25 years old and the plastic is brittle and breaking."
We serviced a
SAMSUNG WASHER
Model WF45N5300AV/US
Near Clearwater, MN 55320
Seth
Job Details: 02/01/2023
"Leaking. There was no spring in the front bellows, and the rear main bearing was shot. The inside of the washer was rusty and it has multiple leaking parts. He will replace the washer repair exceeds the value of the washer."
We serviced a
GE REFRIGERATOR
Model GSL25JFXJLB
Near Minneapolis, MN 55446
Matt
Job Details: 02/01/2023
"Customer complaint is, NOT COOLING FREEZER AND FRESH BOTH ARE NOT WORKING. Inspected and tested. Both compartments are room temperature. Fans are running, but not the compressor. I put a new start relay on the compressor with my jumper cord and the compressor is just humming. The compressor has failed. ."
We serviced a
GE MICROWAVE
Model PSB1001NSS01
Near Victoria, MN 55386
Adam
Job Details: 02/01/2023
Installed relay board WB27X32849 from last diagnosis. Now unit isnt running automatically. Tested unit and its still not heating. Found the magnetron is bad also customer had one from the last company that was there install the factory part then tested. Unit is now working great and heating properly. Reassembled unit and reinstalled into the wall. Tested again and everything is working properly WB26X32629 magnetron; used 1 WB27X32849 (Relay board) from stock
We serviced a
UNKNOWN RANGE
Model UPN90FVGG/B
Near Minneapolis, MN 55436
Phillip
Job Details: 02/01/2023
"The customer told me the broil does not light, the bake will start but does not maintain good temp, the burner flames are high and they cannot simmer. After checking the range over and talking to techline I would like a new natural gas regulator and the broil pan assembly. The little motor on the right side of the oven continues to click. Im not sure why. That motor may be bad and that should also should be ordered. When I go back I will check gas pressure. I will need 2 hours again. I did not quote anything for price. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SR/AA
Near Waconia, MN 55387
Adam
Job Details: 02/01/2023
"Unit isnt cooling. The freezer just got warmer over a couple days. Started with soft ice cream now room temp. Checked for error codes and nothing would pop up. Im he fridge is getting warmer also. Its at 50 degrees now and the flex coil is room temp. Removed the panel over the control to look at the inverter board to see if the light is reading good which it is. Its solid red which mean it thinks the compressor is operating correctly. The compressor is louder then normal sounds like a small diesel engine. Found that all the fans and mechanics are operating correctly. Tried to force cool and still had no cool issue in the freezer the compressor did get a little louder also. Unit has a sealed system issue. Either with a leak, restriction or a bad compressor. Will need sealed system diagnostic and work"
We serviced a
KENMORE REFRIGERATOR
Model 106.5117333
Near Savage, MN 55378
Delton
Job Details: 02/01/2023
Found that valve had slight leak. Replaced valve and ice maker. Tested and ice maker cycles and fills. Refrigerator is working good.
We serviced a
WHIRLPOOL WASHER
Model LSR7233EQ0
Near Eden Prairie, MN 55347
Adam
Job Details: 02/01/2023
Unit was dead. Verified complaint. Found that the outlet is a GFI and was tripped. Reset the GFI and tested washer on all cycles and its working properly without any issues. Let customer manufacture says dont have them hooked up to a GFI. Let customer to keep a eye one it and see what they have plugged in on the same outlet and if there is a certain setting that it trips on. If it does get photos of what setting and where it stopped. If it continues to happen might be an electrical issue
We serviced a
KENMORE REFRIGERATOR
Model 253.7882301
Near Saint Paul, MN 55104
Nate
Job Details: 02/01/2023
Fresh food warm. Found a dead evaporator motor. Quoted for new one and a tube to slide over the water dispenser to the ice maker.l. ; ordrd 1 242077701 (Evaporator motor)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Maple Grove, MN 55311
Matt
Job Details: 02/01/2023
"Customer complaint is, DOES NOT SPIN OUT ENOUGH. Inspected and tested. Found the basket drive hub was stripped out because the gearcase shaft is corroded and stripped. Needs a new gearcase and drive hub. to install new gearcase. Customer declined repairs and is going to replace the washer."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Saint Michael, MN 55376
Matt
Job Details: 02/01/2023
"Customer complaint is, LIGHT BULB UNDERNEATH THE MICROWAVE BURNT OUT AND NOW IT doesnt shut off. Inspected and tested. Found theres 120V to the bulb at all times. Needs a new board, part number W11552018. Quoted customer $357. to install new board. Customer declined repairs."
We serviced a
WHIRLPOOL DRYER
Model WGD85HEFC1
Near Eden Prairie, MN 55347
Adam
Job Details: 02/01/2023
"Unit was making louder then normal noise when running. Verified complaint then disassembled unit. Once disassembled found that the back rollers had failed quoted customer to install the dryer repair kit which includes belt all rollers and idler. He approved repairs. Installed parts then reassembled unit. Once all back together tested unit. Unit sounds a lot better and just has the normal dryer noise. Installed 4392067; used 1 4392067 (DRUM ROLLERS(2),BELT (DRUM),&IDLER PULLEY) from stock"
We serviced a
AMANA WASHER
Model NAV8800AWW
Near Minneapolis, MN 55430
Phillip
Job Details: 02/01/2023
"The customer said the washer is leaking. I removed the lower panel and right away I could see water all over the bottom. I started the washer and when it started to wash water was leaking from the seal. The idler pulley is stuck and the belt is starting to burn. It will need the belt, idler and seal kit. The seal kit is no longer available. I gave the customer a quote."
We serviced a
MAYTAG DRYER
Model MDE4806AYW
Near Minneapolis, MN 55421
Phillip
Job Details: 02/01/2023
"The customer said the dryer makes noise but does not tumble the clothes. I started the dryer and it makes a noise but its not spinning. I tried to spin the drum by hand it barely turns. I took the front off, I found the belt was not broken and nothing stuck in the blower. I found the idler is stuck and the motor belt pulley is sheared off the motor. I gave the customer a quote. At this time the customer declined the repair. I created a estimate. Drive motor WP2200376Blower 56000Belt WP40111201Idler WP37001287"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2612LS4
Near Shakopee, MN 55379
Adam
Job Details: 02/01/2023
Installed new valve from last diagnosis. Reassembled back then tested unit. Unit is now filling with ice maker with water. ; used 1 242252702 (I/M VALVE - FILL VALVE 1 COIL) from stock
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CHW9160GW1
Near Minneapolis, MN 55414
Nate
Job Details: 02/01/2023
"Washer says F27 and out of order. Cant get it into service mode. RJ I need help on this one. Its an error for either a pinched water pressure line, which isnt kinked, or leaking water valves (they are not), or the tub full of water (which its not). Took out filter and cleaned it, made sure no obstructions in drain line or filter or pump. Unplugged, just continually says out of order. Should probably quote them for a new main PCB and water pressure sensor, but want to run this by you first. ; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER STACKED++
Model MHW5630HW0
Near Minneapolis, MN 55406
Nate
Job Details: 02/01/2023
"Replaced bad main PCB, it ran for 20 seconds and then when the drain pump was about to start it killed the board. Quoted point person for new board and pump. Attached quote. He will talk with boss and get back to us."
We serviced a
KENMORE DRYER
Model 110.730321
Near Minneapolis, MN 55407
Nate
Job Details: 02/01/2023
"Not running. Found a broken belt. Vacuumed lint out, cleaned and oiled rollers. Reglued a felt seal. Replaced belt. Runs great now. ; used 1 661570 (1]) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Minneapolis, MN 55436
Nate
Job Details: 02/01/2023
Replaced bad filter head assembly and leaking water valve. No leaks now and dispenses water great.
We serviced a
WHIRLPOOL DISHWASHER
Model DU8550XX1
Near Apple Valley, MN 55124
Delton
Job Details: 01/30/2023
"Replaced water valve, tested and fills fully and dishwasher is now washing with full power. Dishwasher is running and working good."
We serviced a
DACOR++ RANGE
Model ERD48SCH
Near Excelsior, MN 55331
Adam
Job Details: 01/30/2023
"Disassembled top of unit to get to control board. Removed control board for left small oven. Found that a relay burnt up. Unfortunately I dont have this relay to fix the board myself. Will send board off for repairs. ; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER
Model MTW6300TQ1
Near Apple Valley, MN 55124
Delton
Job Details: 01/30/2023
"Replaced drain pump, tested and washer now drains and all functions are working good.Office: ."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Rogers, MN 55374
Phillip
Job Details: 01/30/2023
"Today I replaced the door gasket. Their is no gunk or build up around the door and nothing at the bottom under the door and on the lower gasket. I made sure all the screws around the door are tight, I made sure the door hinge screws are tight. I raised the front legs as much as I could. Other than the water leaking from the door I have not seen it leak underneath. I pull it out every time and watch it. Its not that I dont know where it coming from I just dont see it leak water. Last visit was the only time I saw water leaking and it was coming out past the door on the left side. It still sounds like its not sealing time but it is better. If I push on the door real hard is sounds a little quieter. I let run for 35 minutes and it never leaked a drop."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MSJA
Near Rogers, MN 55374
Matt
Job Details: 01/30/2023
"Customer complaint is, FREEZER GETS TOO COLD AND FRESH FOOD IS TOO WARM, THE COIL FREEZES UP. Inspected and tested. Removed evaporator cover and theres heavy frost on about 25-30 percent and nothing on the rest. I completely defrosted evaporator and after 20 minutes theres only frost on about 25 percent. The sealed system has failed. ."
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Minneapolis, MN 55431
Delton
Job Details: 01/30/2023
"Replaced water valve, tested and no leaks/drips into the tub. Washer is working good."
We serviced a
BOSCH DISHWASHER
Model SHX2AR55UC/08
Near Maple Grove, MN 55369
Phillip
Job Details: 01/30/2023
Today I replaced the heat pump. The dishwasher started up like it should. It ran the drain pump then for a second the heat pump then filled. I let run and checked for leaks. I found no water leaks. I advised the customer to use it a couple times before they tell the relator its fixed.
We serviced a
LG DRYER
Model DLE7000W
Near Excelsior, MN 55331
Adam
Job Details: 01/30/2023
Installed the dryer code from last diagnosis tested unit and its working great. ; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minnetrista, MN 55331
Adam
Job Details: 01/30/2023
"Customer complaint still not cleaning as well as it use to. Ran unit through test mode to tested all components. Unit wasnt giving any error codes. Once completed I noticed the heater never came on. Removed the control board didnt see any damage to the relays or board. Tapped on the relays and tested again now the heater is working. Looks like the unit needs a new control board. W11305296 control board is needed. ; ordrng 1 W11305296 (Control), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WGD9750WL1
Near Fridley, MN 55432
Phillip
Job Details: 01/30/2023
"The customer complaint is the dryer is loud and theres a burning smell. I found the idler pulley and rear right rollers were bad. I replaced the rear roller and idler pulley. I cleaned up the loose lint in the dryer. I shortened the dryer duct. The dryer sounds good. I used a wire wheel and brushed the rear supply vent cover. ; used 1 279640 (ROLLER), and 1 WPW10314173DNS (ROLLER - USE349241T) from stock"
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2743BQ0
Near Minneapolis, MN 55429
Phillip
Job Details: 01/30/2023
The complaint was the washer would not work and there was a constant clicking. Last visit I found the lid lock solenoid was bad so the lid was not locking. Today I replaced the lid lock. The washer locked but then would randomly unlock and lock. I went to Sundberg and got a main control. I replaced the main control board and leveled the washer. When it drains the water splashed out the sink. I tried to adjust the drain hose so it would not splash out so much. No problems found. ; pckd up 1 W10860464 (Board)
We serviced a
LG WASHER
Model WM3570HWA
Near Edina, MN 55435
Delton
Job Details: 01/30/2023
"Customer said that intermittently that there will be water on the bottom of the tub after a wash cycle. Also doesnt always spin out large loads. I ran test and load of towels and it spun out clothes good. I suggested that when doing large load of blanket or rugs, sheets. To add additional items so that it can disperse evenly inside tub so balance out the load and should spin out.Water valve is not fully shutting off and causing slow leak into tub and fills up bottom. Customer approved estimate for both cold and hot. Replaced water valves, tested and no leaks. Washer is working good as im here.; used 1 5220fr2006hDNS (HOT VALVE), and 1 5220FR2075LDNS (VALVE) from stock"
We serviced a
INSIGNIA DISHWASHER
Model NS-DWR3SS1
Near Minneapolis, MN 55428
Phillip
Job Details: 01/30/2023
The customer said the dishwasher would not drain every time and they get the e3 over water fault. I found the dishwasher was not level. The dishwasher was leaning forward. The drain hose had a high loop but then dropped right before in went into the drain pipe. I raised the front and leveled the dishwasher better. I fixed the hose. I ran it several times. I saw no leaks and the water drains out good.
We serviced a
LG WASHER
Model WM4200HWA
Near Minnetonka, MN 55345
Adam
Job Details: 01/30/2023
Unit was giving a OE code. Filled unit then put unit in a drain. Found unit had a weak drain. OE code is for slow or clogged drain. Drained out as much water as I could then removed the drain filter. The drain filter was completely full. Showed customer how to clean in the future. Reassembled the drain filter. Then tested again. Unit is now draining properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WASHER
Model WFW9400SZ04
Near Minneapolis, MN 55410
Delton
Job Details: 01/30/2023
"Found that washer drain trap was clogged with debris, hair, gunk. Tested and washer is draining and working good."
We serviced a
GE REFRIGERATOR
Model GWE19JSLGFSS
Near Minneapolis, MN 55426
Delton
Job Details: 01/30/2023
Refrigerator has a sealed system leak (see picture) only has about %10 frost pattern. Needs sealed system repair. Customer had said that they had compressor replaced about a year ago and doesnt want this fixed as its continual problem..; saved tckt
We serviced a
WHIRLPOOL WASHER
Model LSR7233EQ0
Near Eden Prairie, MN 55346
Adam
Job Details: 01/30/2023
"Installed parts from last diagnosis installed motor pump and coupler. Reassembled and tested multiple times unit is working. Great. The gearcase didnt show any signs of wear on it No oil leaking or noise. ; used 1 WP3363394 (PUMP **), 1 285753A (DD COUPLER), and 1 WP661600 (MOTOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB4
Near Minneapolis, MN 55406
Delton
Job Details: 01/30/2023
"Replaced touch pad, ran diagnostics cycle and all dishwasher buttons are working and all functions are working. Dishwasher is working good."
We serviced a
KENMORE WALL OVEN++
Model 790.481338
Near Minneapolis, MN 55442
Phillip
Job Details: 01/30/2023
"The customer said both ovens take long time to preheat. When they finely do they do not maintain the temps. I first checked all the elements and the oven sensors from the main board. I found both bake elements tested open. I dropped down the lower oven element and tested across the terminals. The element tested bad/open. They oven needs both bake elements. I do not need extra time on return. The elements are replaceable from the front. The elements looks expressive. Please total up the cost for the repair and contact the customer to reschedule. Bake element 318601604 I need 2. ; saved tckt , states that autho needed"
We serviced a
SUBZERO++ REF BUILT IN++
Model 532
Near Eden Prairie, MN 55344
Adam
Job Details: 01/30/2023
Refrigerator wasnt cooling on fridge side. Removed the top cover to test compressor. Compressor wasnt running. This unit has had someone replace the start valve relay on the freezer compressor and has had sealed system work before. I had a new compressor start relay in my bag. Replaced relay then tested. Compressor tried to start was making loud noise. Checked my connection then tested one more time then from the terminal on the compressor it blew and Freon went out and everywhere. Unit needs a new compressor
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Saint Paul, MN 55117
Delton
Job Details: 01/30/2023
Washer not draining. I can hear pump run but nothing coming out. I checked drain trap and was had couple of baby socks stuck in there. Rmoeved debris and washer now drains. Washer is working good.I did not charge extra as the trap was right in front and nothing had to be taken apart and was quick call.
We serviced a
BOSCH WALL OVEN++
Model HBL5651UC/01
Near Zimmerman, MN 55398
Matt
Job Details: 01/30/2023
"Customer complaint is, LOWER OVEN UNIT GOT SUPER HOT. Customer said it gave a E215 error. Inspected and tested. Started the lower oven and on the third cycle it stuck on and got to 500F before I shut it off. Needs a new relay board. Quoted customer $520. to install new board. Customer approved repairs. Installed new oven relay board and tested. Oven is heating great. Oven is now fixed."
We serviced a
LG WASHER STACKED++
Model WM4270HVA
Near Medina, MN 55340
Phillip
Job Details: 01/30/2023
"The customer said while they were washing blankets the washer started to leak. I found the gasket was twisted and the basket looked like it was sitting low. I removed the rear panel and found the whole drum was sitting on the ground and the rear shock is bent. One of the holding springs is broken. When the tub fell the pressure hose pulled off the pressure switch. The hose falling off caused it to fill and then leak out the door. Shock ACV72909503Spring MHY62964802Gasket MDS47123608"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2612LS4
Near Shakopee, MN 55379
Adam
Job Details: 01/30/2023
Unit isnt making ice. Tested the ice maker force cycling. Unit would cycle all the way through but no water to the valve. Didnt even sound like the valve wanted to kick on. Replaced the ice maker to see if that would kick valve in. Still no luck tested water valve and found a bad water valve. Quoted customer to replace valve. Customer approved. Ordered valve and rescheduled customer. ; schdld next appmnt for 2/1 WED !
We serviced a
BOSCH DISHWASHER
Model SHP68TL5UC/01
Near Apple Valley, MN 55124
Delton
Job Details: 01/26/2023
Found that the dishwasher is leaking from drain hose attachment in dishwasher. Whoever installed it took out the original drain hose and chopped one and attached it but its not secure and went loose and started leaking and tipped the leak sensor. Ordering drain hose and will try and rework the extension drain hose. Scheduling extra time.Customer approved estimate.; ordrd 1 00744881 (Drain hose)
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Minneapolis, MN 55431
Delton
Job Details: 01/26/2023
Water valve not fully shutting. Water valve assmebly would need to be replaced. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W10599356 (Water valve assembly)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC1
Near Avon, MN 56310
Seth
Job Details: 01/26/2023
The dryer was loud within tumbled. Upon arrival and inspection I found one of the support rollers and the idler were totally failed. Replace the dryer repair kit and clean the dryer since it was cheaper to replace the kit than the roller and the idler separate. The dryer is now quiet. ; used 1 4392067 () from stock
We serviced a
UNKNOWN GARBAGE DISP++
Model MISSING
Near Minneapolis, MN 55407
Nate
Job Details: 01/26/2023
Air switch fried after water dripped onto it. Water dripping from cold water line under sink. Quoted in vm message for new air switch assembly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Avon, MN 56310
Seth
Job Details: 01/26/2023
Timer does not advance on any setting. The timer has failed. The part is on order.; ordrd 1 WPW10185982 (Timer)
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/AA
Near Saint Paul, MN 55104
Nate
Job Details: 01/26/2023
Washer doesnt spin. In test mode I could hear grinding and crunching sounds. Tipped the washer back and found the transmission is leaking oil and is shot. Rotor and stator are broken as well. Called owner and quoted him blue book for the repair. His washer has a very similar model number to the 2016 recall. He will call Samsung to see if they would fix the washer even though it technically isnt a part of the recall. I recommended he try.
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Minneapolis, MN 55431
Delton
Job Details: 01/26/2023
Found that igntier ticks and tries 3 times and then shuts off gas. Appears to be bad igniter again. Part under warranty and charged some labor. Tested and oven ignites first time and preheated. Oven is working good as im here.
We serviced a
SIEMENS DISHWASHER
Model SHX46A07UC/26
Near Roseville, MN 55113
Nate
Job Details: 01/26/2023
Replaced water valve. Now it fills and circulates great.
We serviced a
BOSCH DISHWASHER
Model SHP865WD5N/11
Near Robbinsdale, MN 55422
Delton
Job Details: 01/26/2023
Plugged in new control board and still nothing. Plugged in new UI and still nothing. Called Bosch tech support and after long call found out that this had been serviced before at some point because the wrong wire was plugged into UI rather then the soap dispenser. So that shorted out the new UI and control board. Also looking into the removed plastic top facia and handle the plastics tabs are all cracked so i quoted that as well (see picture) due to new found issues customer declined.Canceling part and will return as DOA
We serviced a
SAMSUNG DRYER
Model DV36J4000GW/A3
Near Minneapolis, MN 55403
Delton
Job Details: 01/26/2023
Found that idler pulley broke off. Couldnt get ahold of contact. This is a business not a home. I went ahead and replaced idler anyways. Tested and dryer turns on and is tumbling and heating. Dryer is working good.Office: contact owner and collect payment.; used 1 DE634A (PULLEY) from stock
We serviced a
KENMORE DRYER
Model 110.972101
Near Minneapolis, MN 55430
Matt
Job Details: 01/26/2023
"Customer complaint is, STOPPING MID CYCLE. Inspected and tested. The motor is struggling and loud when it starts up. I shut it off after 15 minutes and then it wouldnt start, the motor would just hum. The airflow on outside of house is 22mph. Needs a new motor, blower wheel and possibly a rebuild kit. Installed new motor, blower wheel and rebuild kit. Tested and dryer is working great. Dryer is now fixed. ; used 1 279827 (MOTOR), 1 WP694089 (BLOWER), and 1 4392065 (REBUILD KIT) from stock"
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2743BQ0
Near Minneapolis, MN 55429
Phillip
Job Details: 01/26/2023
This is a coin up commercial unit. The lid lock was not locking and the board was continuously trying to lock so the relay was clicking on the board. I took the lock apart and found it broken. I try to reassemble it properly but its still not working. The door lock solenoid is testing bad. ; ordrd 1 WPW10482836 (LID LATCH ASSY)
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Minnetonka, MN 55305
Adam
Job Details: 01/26/2023
But came loose on pulley again. Removed nut and added some blue thread locker. Then retightened nut. If it comes loose again we will need a new pulley. Will be to chewed up.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brooklyn Park, MN 55443
Matt
Job Details: 01/26/2023
"Customer complaint is, WANTS IT INSPECTED AFTER VENT CLEANING COMPANY WAS THERE, DRYER IS WORKING FINE OTHERWISE. Inspected and tested. Disassembled dryer and found the belt was fraying in a couple spots. Quoted customer $235. to install new belt and clean out inside of dryer. Customer approved repairs. Vacuumed out inside of dryer and installed new belt. Reassembled and tested. Dryer is working great and heat is cycling between 210F and 115F. Dryer is now fixed. ; used 1 341241 (BELT) from stock"
We serviced a
SAMSUNG MICROWAVE
Model ME18H704SFS
Near Minneapolis, MN 55413
Phillip
Job Details: 01/26/2023
The customer said it never heated after Nate left. The customer put a cup of water in the microwave and ran in front of me. The microwave was not heating. The microwave is up to high for me to take it down by myself. This would be a 2 man if we have to take it down. I removed the control panel and took amp draw while it was heating. I was only getting .90 amps. The high voltage side is not coming on. I check power out the board to the filter board high voltage fuse and I got 0 volts. I removed the door switches and tested each switch. All switches tested good. I put it back together. Now its all working. I tried 20 times and the customer tried it. The microwave is heating good every time. If they call back approve and send these parts. I will replace them both. DE92-03624B control DE96-00414D latch assembly
We serviced a
MAGIC CHEF RANGE
Model BLANK
Near Minneapolis, MN 55416
Phillip
Job Details: 01/26/2023
We serviced a
LG RANGE
Model LRG3095ST/02
Near St. Louis Park, MN 55426
Phillip
Job Details: 01/26/2023
"The customer had a bunch of issue with the range. The clock and timer buttons do not work. The oven does not hold temp and sometimes the temp is 100 degrees to hot. I verified the clock and timer buttons do not work. I started the oven at 350. After it beeped that it was preheated the display showed 350 but according to my meter the temp was 510. The customer had a store bought thermometer in the oven and that showed 475. The oven cooled down to 335 and never turned back on. I turned the oven off and then back on to 450. The igniter was glowing for a long time but it never heated back up. I took a amp draw the amperage was 3.1. The oven will need the whole display assembly, main pcb, the relay board and temp sensor. Read notes below. Main pcb board EBR73811703EBR52349702 relay board Temp sensor 6322B62214A. I also need the whole panel assembly. Listed on the controller page. 2015. I could not find the part number. I went through all the parts and I could not find reference number 2015. I added a pic. ; snapped 1 QuickPics, states that autho needed"
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Wayzata, MN 55391
Phillip
Job Details: 01/26/2023
Customer complaint was the left bottom rail for the lower rack was broken. I verified the rail was broken. Replaced the bottom left track rail. Put the racks back in and they are both sliding out perfectly fine.
We serviced a
GE REFRIGERATOR
Model PYE22PMKHES
Near Medina, MN 55340
Phillip
Job Details: 01/26/2023
"Customer said that the unit stop cooling on Sunday. Today when I arrived, I open the doors and then all the sudden the compressor turned on. The compressor was running for a while, and the discharge line was just getting warm. I ran diagnostics and there was no relatable Fault codes. The compressor would intermittently turn on. If I tap on the main relay, it would eventually start. I gave the customer a quote and hes going to wait and see what happens. the customer may replace the board."
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Minneapolis, MN 55413
Delton
Job Details: 01/26/2023
"Upon further inspection I found that the drain hoses were not installed correctly. I had assumed that dryer was working long before I had looked at it and reattached hoses to where i had found them when I arrived. But, I found that drain hose was hooked up to the water tank instead of the stand pipe drain. So when washer would try and pump out water it would spray inside dryer and short out the sensor and give the error. I hooked up drain hose correctly, direct to strand pipe drain and now no longer sprays water inside dryer and drains correctly. Dryer should be working good now."
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA
Near Saint Paul, MN 55102
Nate
Job Details: 01/26/2023
"Filter head leaking and torn. Replaced filter head assembly. Also found super low water pressure coming to fridge. Has a saddle valve. Customer will replace valve, understands wont make ice and could cause dripping from dispenser until valve gets replaced."
We serviced a
WHIRLPOOL RANGE
Model SF362BEGQ0
Near Minneapolis, MN 55434
Matt
Job Details: 01/26/2023
"Customer complaint is, when this oven powers off n the middle of a cycle it will say 'cleaning' and nothing will be on in the cavity, no heat. Inspected and tested. Found foil was covering the entire left side holes on the bottom of the oven. Removed foil and preheated oven to 350F and watched it for over 30 minutes and it was cycling perfectly. Oven is testing good. I think the problem is with the foil covering the holes."
We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Minneapolis, MN 55419
Nate
Job Details: 01/26/2023
"Should not be a redo. Please submit for payment. Found a rivet that made its way down the lint trap into the blower wheel and jammed the blower wheel while they were doing their first load. Not a part from the dryer and I vacuumed out the lint trap and blower wheel last time I was here. Also, because it jammed the wheel, the motor twisted in place and popped the bracket off the back of it. Adjusted the bracket, reattached it to the motor, so the motor is securely clamped down now. Runs great now. Nice and quiet. ; O-emld tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHE47C05UC/40
Near Minneapolis, MN 55410
Nate
Job Details: 01/26/2023
"One of the hoses was leaking due to a mouse chewing through it. Replaced the hose, vacuumed out the water and mouse poop. Some of the poop had turned to a thick sludge, so I cleaned that out. Reinstalled after customer built a barrier to stop mice from getting under the dishwasher to Mitigate this issue in future. Runs great now."
We serviced a
FRIGIDAIRE DRYER
Model FFQE5000QW0
Near Sauk Rapids, MN 56379
Seth
Job Details: 01/26/2023
"Shuts off prematurely. E5b- error was present, E8c- error for high temps. I found the element was shorted, and it was getting too hot which blew the thermal fuse. I quoted replacement of the fuse, the element, and the thermostat. The landlord declined repair.."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Minneapolis, MN 55434
Matt
Job Details: 01/26/2023
"Customer complaint is, NOT PUTTING IN WATER TO START A CYCLE.. TRICKLING OUT. Inspected and tested. Found the cold water side of the valve has failed. Also when it goes into a spin, the gearcase is squealing. Needs a new gearcase and water valve. Customer is just going to replace the washer."
We serviced a
LG WASHER
Model WM3700HWA
Near Minneapolis, MN 55442
Phillip
Job Details: 01/26/2023
I called the customer ahead and asked to start the washer. I found water is leaking out the front of the dispenser drawer. I advised the customer the drawer assembly is not covered. I gave a quote. They will call back if they want it fixed. Drawer AGL74074375ACZ74070504 dispenser assembly
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Albertville, MN 55301
Phillip
Job Details: 01/26/2023
"The washer makes a squeal type noise in the wash cycle. I filled it with clothes and during the education portion, it makes a squealing type noise. The rotor and stater look OK nothing was loose. Im fairly confident the noise is coming from the gearcase, but I advise the customer there is no way to be 100 percent sure. The wash plate is stuck on so that may need to be cut off to be replaced. I gave customer a quote. At this time customer declined and may look at a new washer."
We serviced a
DACOR++ VENT HOOD
Model RV30W
Near Hopkins, MN 55305
Adam
Job Details: 01/26/2023
Installed touch panel from last diagnosis. Once installed tested every button everything is working great. Reassembled unit and tested again. Unit is now working properly installed DE81-09578A
We serviced a
LG DRYER
Model DLE7000W
Near Excelsior, MN 55331
Adam
Job Details: 01/26/2023
Had electrician out for the outlet and the fixed the breaker but still no heat. I pulled the unit out and it sparked found the 4 plug cord the line 1 black is burnt up and busted now. Ordering new cord and rescheduled; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock
We serviced a
GE REFRIGERATOR
Model GNE29GMHDES
Near Sartell, MN 56377
Seth
Job Details: 01/26/2023
Not cooling in the FF section. I replaced the evap fan and updated the software. The fridge began cooling instantly. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
VIKING++ WALL OVEN++
Model VDOF730SS
Near Sartell, MN 56377
Seth
Job Details: 01/26/2023
"Missing parts. She will call when they arrive.; saved tckt , states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB4
Near Minneapolis, MN 55406
Delton
Job Details: 01/26/2023
Touch panel is shorting and will intermittently think someone is pressing auto cycle and dishwasher will start by itself if door is shut. All other fucntions work good. Quoted for new control panel customer will think about it and call back if they want to proceed.
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Waconia, MN 55387
Adam
Job Details: 01/26/2023
Door was stuck. Customer has a dog grooming business. Said they had a bunch of hair get stuck in the drain pump before and not drain and door lock stay locked. I found the water had drained checked the filter and it looked clean. Unlocked door manually and then tested to see if the door lock is failing. Everything is working properly now. If it happens again please order door lock WPW10443885
We serviced a
MAYTAG LAUNDRY CENTER++
Model LSE7804ACE
Near St. Louis Park, MN 55416
Nate
Job Details: 01/26/2023
"Replaced bad lid switch assembly, replaced fuse. Runs great now."
We serviced a
GE REFRIGERATOR
Model GNE21FSKNFSS
Near Otsego, MN 55374
Matt
Job Details: 01/26/2023
"Customer complaint is, FAN IS NOISY. Inspected and tested. Found the defrost thermostat has failed and the evaporator is 100% frozen over. . The thermistor tested good, so I only installed the defrost thermostat. Refrigerator is now fixed."
We serviced a
WHIRLPOOL WASHER
Model GET ME
Near Otsego, MN 55301
Matt
Job Details: 01/26/2023
"Customer complaint is, unit is full of water and its is gushing out on to the floor. Inspected and tested. Washer doesnt have a model and serial tag. Washer was completely empty and dry when I got here and the water supply valves were turned on. I started a quick wash cycle and watched it through the entire cycle and everything was working perfectly. The only thing I can think of is the valve was stuck open, but now its working great. I would be completely guessing at this point, and without a model number, I cant even look up parts."
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model ZISB420DKB
Near Chaska, MN 55318
Adam
Job Details: 01/26/2023
Installed new light from last diagnosis and its the same. It only has one light on the bottom that shines up. So installed back the original light and reassembled. Unit is working properly
We serviced a
GE RANGE
Model JGBS20GEV4WM
Near Saint Joseph, MN 56374
Seth
Job Details: 01/26/2023
Not baking. Failed ignitor was replaced. The range is now fixed.; used 1 4342528 (ROUND OVEN IGNITER) from stock
We serviced a
KITCHENAID OTHER
Model KUIC15PLTS0
Near Eden Prairie, MN 55347
Adam
Job Details: 01/26/2023
Unit wasnt making ice. Found the motor was pumping water and the over flow tank was just filling full of water. Found the hose that connects to the motor that pumps the water up to the ice maker part was disconnected. Reconnected hose and its starting the process of making ice
We serviced a
WHIRLPOOL WASHER
Model LSR7233EQ0
Near Eden Prairie, MN 55346
Adam
Job Details: 01/26/2023
Unit was leaking water from the drain pump. Removed the drain pump which was seized on. The shaft on the motor is extremely rusty. Also the couple is chewed up. Quoted customer for parts then went to install. With how rusty the shaft on the motor not able to install the drain pump. Tried to sand it but even after 30 minutes of sanding still no luck. Will need motor. Ordered a motor and rescheduled customer; schdld next appmnt for 1/30 MON !
We serviced a
ELECTROLUX DRYER
Model EFMG427UIW0
Near Maple Grove, MN 55369
Phillip
Job Details: 01/24/2023
The customer needed the door switch to open the other side. I switched the door around.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near St. Cloud, MN 56301
Seth
Job Details: 01/24/2023
Not cooling. The compressor and fans were running great. I removed the evaporator cover and watched it. The sealed system has failed it only cooled 2 inches of the first coil.
We serviced a
KENMORE DISHWASHER
Model 665.14793N511
Near St. Cloud, MN 56301
Seth
Job Details: 01/24/2023
"I removed plastic from the pump and tested the dishwasher. It ran great, and the noise went away."
We serviced a
SAMSUNG WASHER
Model WF56H9100AG/A2
Near Corcoran, MN 55340
Phillip
Job Details: 01/24/2023
"The customer said the washer takes all day to finish 1 load. At some point in the cycle it might trip the breaker. I checked for fault codes and the most recent was unbalanced load. The basket feels good, does not feel like a bad bearing. I ran a spin test and it got up to the high speed. The drain pump drains fast. I pulled the washer out and wanted to replace the hall sensor. When I removed the rotor and stator I found brown sludge all over the stator and hall sensor. I can see water leaking from the back of the tub bearing. Now it needs a tub bearing job. I replaced no parts. It will also need if repaired the stator, rotor and hall sensor. ; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW87HEDW0
Near Osseo, MN 55311
Phillip
Job Details: 01/24/2023
"The washer locks the door but then nothing. The washer just sits. I put into diagnostics and there is no fault codes. I started the service test, the washer locks but nothing after. The drum never rotates and it never fills. I did a hard reset and its still not working. It most likely needs the main control. I quoted the customer for the repair. He may call us back and cancel. ; schdld next appmnt for 1/27 FRI !"
We serviced a
KENMORE DRYER
Model 110.7120201
Near Sauk Rapids, MN 56379
Seth
Job Details: 01/24/2023
"Blown thermal fuse, I replaced it,but the temps ran too high. The customer declined replacing the thermostats she will just run it on low and replace the machine down the road. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS22FGSS14
Near Apple Valley, MN 55124
Delton
Job Details: 01/24/2023
"Found that the compressor overload/start relay is bad and compressor is not running. Customer approved estimate. Replaced part, tested and compressor starts and refrigerator is starting to cool. Refrigerator is working good.; used 1 PRO41 (S) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDI02IRWH4
Near Chaska, MN 55318
Adam
Job Details: 01/24/2023
Installed sump assembly from last diagnosis. Once installed tested unit multiple times for leaks then reinstalled back to original spot
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/01
Near Rogers, MN 55374
Matt
Job Details: 01/24/2023
"Customer complaint is, EC E 15 FLASHING LCD SAYS WATER TAP. Inspected and tested. Found the water is leaking underneath from the zeolite container connection, because the plastic nut that holds it in place on the inside is cracked. Needs a new nut. It looks like this is a known issue, because they redesigned it and now the nut is metal. Installed new nut and tested. No more leaks. Dishwasher is now fixed."
We serviced a
LG DRYER
Model DLGX7188WM
Near Lakeville, MN 55044
Delton
Job Details: 01/24/2023
Dryer heat kicks on. I disconnected dryer vent and ran dryer and it cycles up to 200 degrees which is normal. I attach dryer vent and it spiked to almost 300 degrees. Dryer vent goes front of house to the back of the house underneath the deck hard to reach. I informed customer that vent will need to be cleaned for dryer to work efficiently. Dryer itself is heating and working good.I did not smell any gas leak.
We serviced a
MAYTAG RANGE
Model MER8775AW0
Near Chaska, MN 55318
Adam
Job Details: 01/24/2023
Handle busted off. Removed door then disassembled door to replace handle. Installed new hand then reassembled door. Now unit is back to functioning properly Installed wpw10171747
We serviced a
WHIRLPOOL WASHER
Model LSR6132EQ1
Near Coon Rapids, MN 55433
Matt
Job Details: 01/24/2023
"Customer complaint is, UNBALANCED? THNKS AGITATOR NOT SPINNING & THINKS MOTOR NEEDS TO BE RESET. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"
We serviced a
MAYTAG WASHER
Model LAV3600AWW
Near Burnsville, MN 55337
Delton
Job Details: 01/24/2023
I ran a test with the load of clothes that customer had said it started to leak. Ran full cycle and did not find any leaks. If problem continues will need to be transferred for 2nd opinion since i cannot find leaks.
We serviced a
GE REFRIGERATOR
Model PSS26SGRDSS
Near Chaska, MN 55318
Adam
Job Details: 01/24/2023
Installed part from last diagnosis. WR49X10091. Installed part tested damper and fan. Everything is working properly now. Waiting fifteen minutes to just double check to make sure no noise. Unit is now working properly without any issue. ; saved tckt
We serviced a
LG REFRIGERATOR
Model LMXC23796S/01
Near Minneapolis, MN 55439
Delton
Job Details: 01/24/2023
Ice make clicks and doesnt cycle. Ice maker would need to be replaced. Customer did that and possible DOA ice maker. Customer will try himself and will call back if he wants to proceed with the repair through us. (See picture)