We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Minneapolis, MN 55442
Seth
Job Details: 06/30/2021
Replaced the UI consul and tested the dishwasher is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126LK3
Near Champlin, MN 55316
Phillip
Job Details: 06/30/2021
"The customer told it does not make ice, its making a loud noise from the back, the fresh food section is freezing food and there is ice forming in the freezer section on the ceiling. I confirmed all the complaints. I found both gaskets are ripped. The fresh food door is sagging down and not sealing tight so warm air is leaking in. I found the lower hinge support is bent down and the nylon shim is worn out. The ice maker is getting power but did mot cycle when I advanced the ice maker motor. The valve tested good. The condenser fan motor is bad. Im ordering all the parts needed for the repair. ; ordrd 1 241872511 (Freezer gasket) and 1 241872514 (Fridge gasket) and 1 240314011 (Lower support) and 1 240311303 (Nylon washer) and 1 297279500 (Condenser fan motor) and 1 5303918277 (Ice maker)"
We serviced a
LG WASHER FRONT LOA
Model WM2050CW
Near Minneapolis, MN 55405
Nate
Job Details: 06/30/2021
"Not draining. Drain pump impeller was broken. Replaced, now it drains great, and washer progresses past the initial sense, which it wouldnt progress past before the repair.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DRYER- ELECTRIC
Model n/a
Near Plymouth, MN 55446
Seth
Job Details: 06/30/2021
"Timer and start knob do not work. I found both were cracked and broken. I replaced them right now working as designed.; used 1 WE01X20378 (KNOB), and 1 WE1M654 (TIMER KNOB) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 06/30/2021
"Most of the led lights on the control panel do not work and the soap dispenser is broken. The panel and dispenser need to be replaced. The dispenser is not replaceable , the whole door front needs to be replaced. I was unable to locate the tub front DD82-01326A. DD82-01336A control panel DD82-01326A tub front; snapped 1 QuickPics, states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 795.72183.315
Near Osseo, MN 55311
Seth
Job Details: 06/30/2021
"Customer has two complaints and two issues. First complaint is the water dispenser is slow. I found the water source to be plumbed from A reverse osmosis system. This reverse osmosis system she is shared with the kitchen sink. Obviously am reverse osmosis system is intended for drinking water not to be plumbed to the main cold water valve on the kitchen sink. Theres no shut off valve and theres a flood safe waterline installed on the refrigerator. Customer needs a plumber to install a shut off valve behind the refrigerator and to put on a non-flood safe water line as this is not able to be used for this application. obviously the RO system will not be able to keep up with both uses, no repair possible. Second issue with icemaker could partially be the water supply issue but I found temperatures in the freezer between 20?F and 18?F the ice rooms temperatures were in the 20?Fs. The fresh food section had 65? at the top of the fridge and was hovering in the mid 40s at the lower. The compressor was running along with condenser and evaporator fans. This fridge has a failing sealed system .
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCC0
Near Minneapolis, MN 55445
Phillip
Job Details: 06/30/2021
I pulled the dishwasher out and replaced the thermostat. Tested the dishwasher and now it heats.
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVWH4
Near Maple Grove, MN 55369
Phillip
Job Details: 06/30/2021
"The whole dishwasher was dead. I found the control fuse was bad. I also found some burn spots from the heater connector on the main board. I repaired the spots on the board and cut out the bad connector on the board and replaced them. I ran through a test cycle and it was all good. The soap dispenser opened, it filled and washed, it heated and drained. ; used 1 W10258275 (THERMAL FUSE) from stock"
We serviced a
GE DRYER- ELECTRIC
Model DWSR483EB2WW
Near Otsego, MN 55301
Matt
Job Details: 06/30/2021
"Customer complaint is, START BUTTON IS STUCK ON. Inspected and found the start switch has failed. Installed new switch and tested. Dryer is now fixed. ; used 1 WE4M519 (GE START SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55409
Nate
Job Details: 06/30/2021
Motor getting too hot and shutting down. Replaced motor and sump assembly. Runs great now.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS26JS3
Near Minneapolis, MN 55417
Nate
Job Details: 06/30/2021
"Lots of ice built up around the icemaker. It is running really loud, because the fan is hitting the ice. Pulled the fridge out and I can see condensation coming through the back behind the icemaker. The insulation is broken down in the back of the fridge. Explained that its a known issue. . ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model GSC23KSWASS
Near St. Louis Park, MN 55416
Nate
Job Details: 06/30/2021
Water dispensing slow. Troubleshooted and found the water comes super slow out of filter head assembly. Ordered a new one. .; ordrd 1 WR17X22072 (Filter head assembly)
We serviced a
JENN-AIR WALL OVEN- ELECT
Model W131B
Near Rogers, MN 55374
Matt
Job Details: 06/30/2021
"Customer complaint is, TURNED POWER OFF AND NOW WON'T TURN BACK ON. Inspected and found the board has 120 volts, but nothing on the display works. Board has failed.
We serviced a
GE REFRIGERATOR
Model GSS25KGPA BB
Near Albertville, MN 55301
Matt
Job Details: 06/30/2021
"Customer complaint is, making noise and is leaking inside and outside of unit on freezer side. Inspected and found the evaporator drain is plugged. Defrosted drain and evaporator, watched evaporator frost over and after 20 minutes it was only frosted over about 60 percent. Sealed system has failed. "
We serviced a
KENMORE DRYER- GAS
Model 110.728521
Near Albertville, MN 55301
Matt
Job Details: 06/30/2021
"Customer complaint is, TUMBLING BUT NOT HEATING. Inspected and tested dryer. Heat turned on and was cycling great between 230F and 120F. I watched the heat cycle for 35 minutes and it never failed. Dryer is operating great for me. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR465LXKS
Near Golden Valley, MN 55427
Nate
Job Details: 06/30/2021
Customer was worried that oven takes a long time to preheat and does not hold its temperature. I took the back panel off and checked the bake and broil elements and the fuses and the wiring and control board and everything looks good. Everything tests good. Around the oven for 20 minutes and it preheated perfect to 400 and held its temperature. Oven is actually running great.
We serviced a
LG REFRIGERATOR
Model LSXC22396S/03
Near Maple Grove, MN 55311
Seth
Job Details: 06/30/2021
Customers complaint is the fridge and freezer temperatures are wacky. The freezer temperature at the bottom or freezing and 60? at the top. Upon arrival an inspection I found the evaporator fan motor was not turning due to a slight frost buildup in the freezer section. I defrosted and then turned my attention to the dispenser. I found in the fresh food section it was 15? at the bottom and had frozen the water bladder. I replaced the bladder with a roll of quarter inch tubing per customers request yes. The fridge it will take 24 hours to get down and being in maintained temperatures appropriately up to 48 hours on ice maker. .; used 20 HOSE-1/4WATERLIN (PT14 1 FOOT OF LINE) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW2
Near Rogers, MN 55374
Phillip
Job Details: 06/30/2021
I replaced the water valve. I ran in a casual cycle and in a test mode . Hot and cold are work good. Its filling with cold when it should be.
We serviced a
WHIRLPOOL MICROWAVE
Model WHM53520CS5
Near Edina, MN 55436
Delton
Job Details: 06/30/2021
"Found that door switches were bad causing short to blow fuse. Also surface light wont turn on. Replaced door switches, fuse and light bulb. Tested and microwave is heating and light works. Microwave is working good.; used 1 20AMPFUSE (20 AMP FUSE), and 3 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock, pckd up 1 8206232a (Light bulb)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Minneapolis, MN 55436
Delton
Job Details: 06/30/2021
Replaced samsung ice maker kit. Tested and refrigerator cools and ice maker cycles and fills. Issue: .; saved tckt
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV40J3000GW/A2
Near Minneapolis, MN 55423
Delton
Job Details: 06/30/2021
"Dryer taking 3-4 hours to dry clothes. Found that heat was short cycling. Checked outside dryer vent and found that there was a mesh filter that had completely clogged and no air was coming out. Removed mesh and showed customer, suggested to not use it as there is a flap already. Tested and dryer is heating and workin good.No add it all charge as it took less than 10 minutes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW1
Near Rogers, MN 55374
Seth
Job Details: 06/30/2021
Not cleaning well and leaving white cloudy residue. Failed water softener was recently fixed. Heavily contaminated with hard water minerals. Recommended customer run three cleaners consecutively in it and start using an engineered soap option instead of liquid. The dishwasher is working as designed
We serviced a
JENN-AIR RANGE- GAS
Model JGRP430WP01
Near Eagan, MN 55121
Delton
Job Details: 06/30/2021
"Replaced bake tube, igniter and wire harness to bake igniter. Tested and oven is heating and workin good."
We serviced a
JENN-AIR COOKTOP- GAS
Model JGCP430ADP
Near Albertville, MN 55301
Matt
Job Details: 06/30/2021
"Customer complaint is, DOESN'T ALWAYS LIGHT. Customer says the front two dont always light. Inspected and tested burners. Found the electrodes are failing. ; ordrd 2 74007736 (Burner head)s"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400PW4
Near Eden Prairie, MN 55347
Paul
Job Details: 06/30/2021
Complaint was unit getting error code and makes horrible noise on spin cycle. Unit has a bad rear bearing.
We serviced a
GE MICROWAVE
Model PSB1000NWW01
Near Eden Prairie, MN 55347
Paul
Job Details: 06/30/2021
Complaint was unit turn table runs on its own when door is closed and no display. .
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PF1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/30/2021
We serviced a
LG WASHER FRONT LOA
Model WM2650HWA
Near Chanhassen, MN 55317
Paul
Job Details: 06/30/2021
Installed parts. No leaks and unit locks.
We serviced a
KENMORE WASHER FRONT LOA
Model 11049962600
Near Chanhassen, MN 55317
Paul
Job Details: 06/30/2021
Complaint was unit getting many errors including basket spin speed fault. Unit has a bad rear bearing.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near Minnetonka, MN 55345
Paul
Job Details: 06/30/2021
"Complaint was unit loud, and concerned how it was mounted. Normal noise level its a loud machine. And unit was installed just fine no issue found."
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD3536WS01
Near Wayzata, MN 55391
Paul
Job Details: 06/30/2021
Ordered more parts. ; schdld next appmnt for 7/5 MON !
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4855HW1
Near Mound, MN 55364
Paul
Job Details: 06/30/2021
"Complaint was unit not starting cycles.Water was shut off, turned back on ran through diagnostics Issue fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4850HW0
Near Mound, MN 55364
Paul
Job Details: 06/30/2021
"Complaint was unit door not closing. This was a rental customers just bought it, Past owners bent dryer door."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model n/a
Near Apple Valley, MN 55124
Phil
Job Details: 06/29/2021
The washer timer hums but it will not drain. Seems like the lid switch is bad. The customer pushed it in and nothing changed. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Eden Prairie, MN 55347
Phil
Job Details: 06/29/2021
Dishwasher is leaking water and soaked the insulation behind the kickpanel. Customer did nto know where theleak was. I suspect the ven on the door may possibly be the issue. They did not want to run it and possibly wreck their floors. (by FW)
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Albertville, MN 55301
Matt
Job Details: 06/29/2021
"I dont have the part. Can you reschedule when I receive the part. ; saved tckt , states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDH1
Near Big Lake, MN 55309
Phil
Job Details: 06/29/2021
The wheels for the lower rack are falling off. The warranty does not cover racks.
We serviced a
GE RANGE- ELECTRIC
Model JBP82B0H2BB
Near Eden Prairie, MN 55347
Phil
Job Details: 06/29/2021
The cooktop is cracked and it goes right through the RR burner.
We serviced a
LG RANGE- ELECTRIC
Model LRE3083ST/01
Near Albertville, MN 55301
Phil
Job Details: 06/29/2021
The bake element does not get warm at all. The broil element gets cherry red. Ordered a bake element. (by FW)
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Big Lake, MN 55309
Phil
Job Details: 06/29/2021
The dishwasher is getting an nE error code. Unit needs a new sump assembly. The unit is also noisy for a bit on and off each cycle. (by FW)
We serviced a
GE COOKTOP- GAS
Model JGP933SEK2SS
Near Maple Grove, MN 55311
Phil
Job Details: 06/29/2021
"The FR burner lites, th other three do not. All the knobs/switches make the front right burner spark. Ordered igniters and spark module. (by FW)"
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1CC
Near Plymouth, MN 55446
Seth
Job Details: 06/29/2021
"Customer complains washer overfills and leaks. I found the unit was overfilling. I cleaned the pressure hose but still overfills. The control board is bad it is not allowing the the unit to neutral drain at final spin before it shifts. Control board and water pressure level sensor needed. The control board is no longer mean please research. WH12X10252 - nla, WH12X10093- pressure switch. I also found the tub as many air bubbles in the molding throughout this is a manufacturing defect its typically not covered please check with AHS.; saved tckt"
We serviced a
SAMSUNG DRYER- GAS
Model DB511AGR/XAA
Near Minneapolis, MN 55446
Seth
Job Details: 06/29/2021
"Customer complains that the drum does not turn but theres a clicking sound. Upon arrival and inspection I found the belt it failed and the idler pulley had not been updated yet. There was play in the pulley as well as heavy say lets build up inside the cavity. I replaced the idler and the belt and clean the cavity. I test the temperature through two cycles and it looked perfect temperature never exceeded 200?F. The dryer is now fixed. ; used 1 DE634A (PULLEY) from stock, ordrd 1 LB1655 (Belt)"
We serviced a
KENMORE WASHER TOP LOAD
Model 11025132410
Near Osseo, MN 55311
Seth
Job Details: 06/29/2021
"Customer complains the unit is loud during spend in the agitator is loose. Upon arrival and inspection I found the gearbox is failing. Issue is not covered, please submit to replacement helper."
We serviced a
KENMORE DRYER- GAS
Model 110.720621
Near Minneapolis, MN 55407
Delton
Job Details: 06/29/2021
"Dryer hums but doesnt tumble. Found that motor is locked up. Also order idler wheel, belt, blower wheel. Rescheduling.; ordrd 1 Wp697772 (Blower wheel) and 1 279787 (Motor) and 1 661570v (Belt) and 1 W10837240 (Idler wheel)"
We serviced a
SAMSUNG DISHWASHER
Model DMT500RFS/XAA
Near Richfield, MN 55423
Delton
Job Details: 06/29/2021
"Normal and quick blinks right after dishwasher tries to fill. Bad float level sensor. Customer approved estimate, ordering part and rescheduling..; ordrd 1 Dd97-00131a (Float sensor)"
We serviced a
GE REFRIGERATOR
Model PSS26MSTBSS
Near Maple Grove, MN 55311
Nate
Job Details: 06/29/2021
"39? in fresh food and 20? in the freezer. Lots of frozen water on the back of the freezer. The evaporator is only 2/3 frosted over after a half hour. All fans and compressor are running. Spoke with GE tech-support and they confirmed we are looking at a sealed system issue.; saved tckt , states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 665. 13722K601
Near Osseo, MN 55311
Phillip
Job Details: 06/29/2021
The right upper rack stop was missing so the rack was misaligned . Ordering the rack stops. ; ordrd 2 WPW10508950 (Rack stop)s
We serviced a
GE DISHWASHER
Model GSD5320D00BB
Near Maple Grove, MN 55369
Phillip
Job Details: 06/29/2021
Water is leaking from the top spray arm hose thats connects the wash pump. The hose at the pump has a slit in it. Im ordering the hose. The filter is also falling apart. ; ordrd 1 WD24X214 (Hose) and 1 WD22X10043 (Filter plate) and 1 WD22X10017 (Spray arm assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22QFXHW00
Near Otsego, MN 55362
Matt
Job Details: 06/29/2021
"Customer complaint is, GARAGE FRIDGE NOT COOLING AND IS HOT ON THE OUTSIDE OF UNIT. Inspected and tested refrigerator. Found the condenser fan was stuck. After 20 minutes the evaporator was only frosted over about 15 percent. Sealed system has failed. Refrigerator needs to be replaced."
We serviced a
GE RANGE- ELECTRIC
Model JBP23DR2WW
Near Monticello, MN 55362
Matt
Job Details: 06/29/2021
"Customer complaint is, HAD OVEN ON 180 AND IT GOT EXTREMELY HOT AND STARTED BEEPING AND F2 ERROR CODE. Inspected and tested oven. Found the broil relay is sticking. Needs a new board, overlay and temperature sensor. Parts on order. ; ordrd 1 WB21X22134 (Temperature sensor) and 1 WB27T11312 (Board) and 1 WB27T11014 (Overlay)"
We serviced a
GE MICROWAVE
Model JVM6175DF1BB
Near Chanhassen, MN 55317
Paul
Job Details: 06/29/2021
Complaint was unit has no power needs micro switches and holder and fuse. ; ordrd 1 WB06X10676 (Switch holder)
We serviced a
GE RANGE- ELECTRIC
Model JS750DF1WW
Near Plymouth, MN 55446
Nate
Job Details: 06/29/2021
Right front burner element does not come on and the hot surface indicator light is on. Took oven apart and found that the glass tube in the center of the element is broken and when I tested for continuity in the blue white and blue wire to the element it tests as open. Ordered a new element and will be back on Monday to install. There was quite a bit of cooking oil built up throughout the front of the range so I cleaned a ton of that out with paper towels. The right front corner of the glass cooktop has cracks and they have silicone on it to keep it together. Have to be very careful when lifting up the top.; ordrd 1 WB30T10155 (Triple burner element)
We serviced a
KENMORE REFRIGERATOR
Model 79573165610
Near Eden Prairie, MN 55347
Paul
Job Details: 06/29/2021
Unit is a LG and has a compressor failure. Please send to autho. ; O-emld tckt
We serviced a
KENMORE WASHER TOP LOAD
Model 110.268525
Near Otsego, MN 55301
Phil
Job Details: 06/28/2021
"The washer will fill with water but won't do anything else. The hinge on the left side is tight, seems like is is a lid switch issue. We stock the lid switch- WP8318084 (by FW)"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS1
Near Apple Valley, MN 55124
Delton
Job Details: 06/28/2021
Found that the washer motor runs but then stops and time just counts down. MCU bad and door latch plastic is broke. Ordering parts and rescheduling.; ordrd 1 131763256 (Door lock) and 1 134743500 (MCU)
We serviced a
GE WALL OVEN- ELECT
Model JTP18WA1WW
Near Minneapolis, MN 55408
Phil
Job Details: 06/28/2021
The oven is getting an F1 and F2 error codes. The convection fan also does nto work. The codes first came up during a clean cycle. It appears on of the microswitches on the door lock mechanism failed. I also ordered the convection fan motor. (by FW)
We serviced a
AMANA WALL OVEN- ELECT
Model aocs3040ss
Near Minneapolis, MN 55437
Phil
Job Details: 06/28/2021
The Oven light does not turn on when they open the oven door or push the light button on the touchpad. The unit does beep when they push the button so the touchpad is good. It needs a new socket or a new main board. (by FW)
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS26JS3
Near Minneapolis, MN 55417
Phil
Job Details: 06/28/2021
The fridge is not making any ice and the customer said it has a loud noise coming from the icemaker area. I suspect this unit has the iceball on the back. We will need to roll out the fridge and inspect it. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVWH4
Near Maple Grove, MN 55369
Phil
Job Details: 06/28/2021
This unit is dead. It plugs in under the sink and the customer tested for power there. This may need the fuse kit we stock. Part number is W10258275 (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Big Lake, MN 55309
Matt
Job Details: 06/28/2021
"Customer complaint is, ICE MAKER QUIT WORKING . Inspected and tested icemaker. Icemaker cycled and filled with water. Told customer to try it and see what happens. I think its going to be good to go."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF336BCF
Near Chanhassen, MN 55317
Paul
Job Details: 06/28/2021
Installed new element and tested issue fixed. ; used 1 316075103 (ELEMENT) from stock
We serviced a
GE RANGE- GAS
Model JGBP25DEM1WW
Near Big Lake, MN 55309
Matt
Job Details: 06/28/2021
"Customer complaint is, Ec F2 & HAS TO RESET THEN WKS INTERMIT. Customer had the oven running for a hour and a half before I got here and it didnt give any errors. I inspected and tested oven. Oven turned on and cycled great for over a half hour and I never saw any errors. F2 error is a over temperature error. I replaced the temperature sensor. If oven continues giving error, we might have to replace the main board. ; used 1 12001656 (LONG TEMP PROBE) from stock"
We serviced a
GE RANGE- GAS
Model JGP945SEK2SS
Near Minneapolis, MN 55442
Nate
Job Details: 06/28/2021
"Need WB18T10407 . Also need a new ignitor. I ordered WB01K10112 clip and an ignitor. .; ordrd 1 WB13K10014 (Ignitor) and 1 WB01K10112 (Clip)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSU
Near Minneapolis, MN 55427
Nate
Job Details: 06/28/2021
Replaced a bad Icemaker. Cycled it and it cycled great and filled with water.; pckd up 1 5303918277 (Icemaker)
We serviced a
KITCHENAID DRYER- ELECTRIC
Model KGYS850JQ2
Near Big Lake, MN 55309
Matt
Job Details: 06/28/2021
"Customer complaint is, NOT WORKING, JUST SHUTS OFF AFTER A FEW MINS. SENSOR CYCLE NOT WORKING. Inspected and tested. Found the timer has failed. Needs a new timer. Installed new timer and tested. Dryer is now fixed."
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Chaska, MN 55318
Phil
Job Details: 06/28/2021
The unit is not recognizing that the door is closed. Customer replaced the door latch already. Ordered a new main board. (by FW)
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9216301
Near Champlin, MN 55316
Phil
Job Details: 06/28/2021
The inner most coil of the FR triple burner is not working. Ordered a new burner. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM2450HRA
Near Minneapolis, MN 55419
Nate
Job Details: 06/28/2021
The issue is that the washer slowly fills with water when its off. Actually needs the water valves replaced. Quoted customer 267. Picking parts up today.; ordrd 1 5220FR2008F (4 way fill valve) and 1 5220FR2006H (1 way fill valve)
We serviced a
SAMSUNG DRYER- GAS
Model DV48J7700GW/A2
Near Minneapolis, MN 55407
Nate
Job Details: 06/28/2021
Dryer not drying well. Found zero airflow coming out of the vent outside. It was packed completely full of lint. Showed customer and I pulled all the lint out that was packed around the vent opening outside and now venta great. It also heats great. Runs out 155?. Also explain to customer that the lint light will flash when you turn it on to remind you to clean the lint trap.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7600XW0
Near Big Lake, MN 55309
Matt
Job Details: 06/28/2021
"Customer complaint is, WONT START. Inspected and tested. Found the thermal fuse has failed. The bulkhead was 50 percent plugged. Cleaned out bulkhead and installed new fuse and tested. Airflow on outside of house is only 11mph and back of dryer is 31mph. Also found the heating element has failed. Needs a new element. Part on order. ; used 1 WP3390719 (THERMAL FUSE) from stock, ordrd 1 WP8544771 (Heating element)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/28/2021
Replaced motor issue fixed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW3
Near Eden Prairie, MN 55347
Paul
Job Details: 06/28/2021
Replaced washplate Issue fixed.
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234DQ4
Near Eden Prairie, MN 55344
Paul
Job Details: 06/28/2021
Complaint was unit not spinning needs lid switch. Ordered part. ; ordrd 1 3949247V (Lid switch)
We serviced a
KENMORE DRYER- ELECTRIC
Model 11085872401
Near Plymouth, MN 55446
Seth
Job Details: 06/28/2021
I replace the field thermostat and watched temperatures. The dryer is now cycling as designed.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2665KF2
Near Minneapolis, MN 55438
Paul
Job Details: 06/28/2021
Complaint was unit pulses on and off. Needs new main board. ; ordrd 1 5304499076 (Main board)
We serviced a
LG REFRIGERATOR
Model LRDC22744ST
Near Minneapolis, MN 55416
Paul
Job Details: 06/28/2021
"Complaint was unit leaking from spigot, There was so much calcium in tip it was making a mess cleaned it out and tested issue fixed."
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Elk River, MN 55330
Phillip
Job Details: 06/28/2021
The whole UI was dead. I replaced the UI assembly. Its working good now.
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model PLGS389ECE
Near Champlin, MN 55316
Phillip
Job Details: 06/28/2021
The oven door is hanging down and falls completely off. The door springs are broken that why the door drops. From the door dropping down the ovens frame is bent and not repairable. The front frame and door hinges would need to be replaced. I checked all available resources for the parts and nobody has a frame and the hinges are very expensive.
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWS0
Near Champlin, MN 55316
Phillip
Job Details: 06/28/2021
The customers water is over 20 grains. The door seal is disintegrating and wash impeller is falling apart. Im ordering the door seal and wash impeller. I advised the customer to have the water softener checked. ; ordrd 1 WP99002659 (Wash impeller) and 1 WP99003337 (Door seal)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCC0
Near Minneapolis, MN 55445
Phillip
Job Details: 06/28/2021
The heater thermostat is shorted. Ordering the heater thermostat. ; ordrd 1 154290204 (Thermostat)
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Minnetonka, MN 55305
Paul
Job Details: 06/28/2021
"Complaint was unit not draining, Needs new drain pump. Customer doesnt love dishwasher and will just replace it."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ1
Near Minneapolis, MN 55429
Phillip
Job Details: 06/28/2021
The dryer would not heat at all. I checked the dryer air flow from inside the dryer and it tested poor. I disconnected the dryer vent and now it tested good. The customer said the dryer vents out under the deck. The dryer vent needs to be cleaned. I found the rear hi limit thermostat is bad. I replaced the thermostat kit and its heating good now. The cause of the thermostat to fail is the poor air flow. If the dryer cant get the hot air out then the dryer will over heat and the thermostats will fail. It does this for safety reasons. I advised the customer to not use it until the duct is cleaned ; used 1 W11050897 (THERMAL FUSE) from stock
We serviced a
KENMORE RANGE- GAS
Model 790.7343331
Near Minneapolis, MN 55411
Nate
Job Details: 06/28/2021
Had a bad spark module. Replaced with a new one and put on new wire terminals and cleaned the burner heads and it works great now.
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLAA
Near Elk River, MN 55330
Matt
Job Details: 06/28/2021
"Customer complaint is, making loud squeaking noise AT START UP- THINKS ITS A BEARING- NOISE FADES & RETURNS. Inspected and tested. Found the heating element is burnt out, the front and rear bearing are wore out. Needs new bearings, glides and heating element. Installed new heating element, rear bearing, front bearing and glides. Tested dryer. Dryer sounds great and is heating well. Dryer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKQ01
Near Elk River, MN 55330
Matt
Job Details: 06/28/2021
"Customer complaint is, panel in between the REF and the Freezer seems to be warmer then normal. Inspected refrigerator and found the condenser fan motor has failed. Needs a new motor. Installed new condenser fan motor and tested. Refrigerator is now fixed."
We serviced a
GE DISHWASHER
Model GLDA696P02SS
Near Eden Prairie, MN 55346
Paul
Job Details: 06/28/2021
Complaint middle wash arm fell off. Was able to use a screw and washer to fix it. But if it brakes again we will need to bring middle wash arm assembly.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2855RFC1
Near Eden Prairie, MN 55346
Paul
Job Details: 06/28/2021
"Complaint was unit leaking, Replaced splash guards and lower seal. A01986801 but it was damaged by customer on ; used 1 809006501 and 1 154701001 (SPLASH SHIELD KITS) from stock, states that autho needed"
We serviced a
KENMORE RANGE- GAS
Model 79074132310
Near Minneapolis, MN 55430
Phillip
Job Details: 06/28/2021
The little pilot orifice in the side of the burner was plugged. I cleared the hole and its working great now. All the burners work good.
We serviced a
KENMORE DISHWASHER
Model 665.1595579
Near Apple Valley, MN 55124
Delton
Job Details: 06/28/2021
"Washer wont drain. Found that motor is corroded and leaks, motor locked up. Also some cycle buttons dont respond when pushing them. Door gasket is corroded/ripped. Upper spray arm kit is needed. repair.Motor: w10428774Upper spray arm kit: 675808Pump gasket: 717000Door gasket: wpw10509257Cycle switch pub: 3379318 NLA; saved tckt"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.268825
Near Minneapolis, MN 55412
Nate
Job Details: 06/28/2021
Replaced bad ATC. Turned hot water back on. Runs great now.
We serviced a
GE DRYER- ELECTRIC
Model GTX18GSSJ0WW
Near Otsego, MN 55330
Matt
Job Details: 06/28/2021
"Customer complaint is, HAS TO RUN A FEW CYCLES TO DRY CLOTHES. Inspected and tested dryer. Found the dryer was quick cycling with the vent connected and temperature only got to 175F and temperature wouldnt drop below 160F. Disconnected vent and now temperatures are cycling between 200F and 120F. Airflow on back of dryer is 29mph and I cant check the outside air flow because it comes out on the second story. Dryer is operating normal with vent disconnected. As soon as I hook the vent up the temperature basically stays at what it was when I hooked it up. The problem is with vent. Recommended customer have vent looked at."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW2
Near Rogers, MN 55374
Phillip
Job Details: 06/28/2021
undefined; schdld next appmnt for 6/30 WED !
We serviced a
GE DISHWASHER
Model GLD4458R00CS
Near Rogers, MN 55374
Phillip
Job Details: 06/28/2021
The black latch and latch release parts were broken. I had to force the pieces out so I can get the door open. Im ordering the latches assembly parts. I showed the customer how they can still use until I return. ; ordrd 1 WD13X10045 (Latch actuator) and 1 WD13X10007 (Black handle) and 1 WR02X10585 (Spring) and 1 WD13X10017 (Retainer)
We serviced a
KENMORE WASHER FRONT LOA
Model 110.458624
Near Apple Valley, MN 55124
Delton
Job Details: 06/28/2021
Getting f02 error which is long drain. Found that drain pump filter was clogged with debris blocking drain. I showed customer how to access and clean out drain pump if error happens again. Washer now drains and spins. Washer is workin good.
We serviced a
GE REFRIGERATOR
Model ZISP420DHBSS
Near Burnsville, MN 55337
Delton
Job Details: 06/28/2021
"Replaced both door light toggle switches on fridge door side, tested and light and display now turn on/off with door. Refrigerator is workin good."
We serviced a
GE WASHER TOP LOAD
Model WHDSR316G0WW
Near Minneapolis, MN 55417
Delton
Job Details: 06/28/2021
"Washer not draining or advancing cycle. Found that there was small sock stuck inside drain pump. Removed sock, tested and washer drains and spins. Washer is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6KR5JSB6
Near Minneapolis, MN 55406
Delton
Job Details: 06/28/2021
Found that defrost heater is bad. Possible i caused the short. I replaced heater Tested and is defrosting. Refrigerator is cooling and working good.; pckd up 1 242044113 (Defrost heater)
We serviced a
MAYTAG DRYER- ELECTRIC
Model NOTAVAILABLE
Near Minneapolis, MN 55405
Delton
Job Details: 06/28/2021
"Found that heating element is broke and not heating. Also rollers are worn out making loud shaking sound. Customer approved estimate.Replaced heating element, and dryer repair kit, tested and dryer is heating and quiet. Dryer is workin good. . .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4392065 (REBUILD KIT), and 1 279838 () from stock"
We serviced a
GE REFRIGERATOR
Model PYE22KSKFSS
Near Minneapolis, MN 55424
Delton
Job Details: 06/28/2021
"Found that evaporator fan not running causing fan to be noisy and not cooling correctly. Replaced evaporator fan motor, tested and refrigerator is cooling and working good.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"