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Service History 91

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 7, 2023 to April 14, 2023

Samsung DryerStackedApr 7, 2023Minneapolis, MNTechnician: Nate

Model DV22K6800EW

Not heating. Took dryer apart. It stopped heating after they were blowing lint through the dryer ducts in the wall, towards the dryer. Found a resettable high limit thermal cutout. Reset the cutout. Cleaned some lint out. Runs and heats great now.

“Very good service!”

Ductz
Amana RefrigeratorApr 11, 2023Elk River, MNTechnician: Matt

Model ARS8265BB

Customer complaint is, not cooling in either section. Inspected and tested. Found the start relay has failed. Installed new start relay and tested. Compressor came on and started cooling. Refrigerator is now fixed.

“Very good job very happy”

Ron E.
GE RefrigeratorApr 11, 2023Maple Grove, MNTechnician: Phillip

Model PSHS6RGXCDSS

I changed the filter and reset the indicator. I flushed the filter.

“The service was excellent!”

Patience F.
Bosch DishwasherApr 11, 2023Eden Prairie, MNTechnician: Adam

Model SHSM63W55N/11

Installed diverter from last diagnosis. Ran unit through test mode made sure no leaks. unit is operating correctly without leaking.

Criterion DishwasherApr 12, 2023Richfield, MNTechnician: Delton

Model CDW5TCMS

Leaking from front left side. Found that the door seal was pinched from the cabinet screw cover. I showed customer and adjusted cap and now door seals and no leaks.

JennAir RefrigeratorApr 12, 2023Minneapolis, MNTechnician: Delton

Model JFC2089HES

Replaced water valve, tested water dispenser and ice maker. Both fill and no leaks. Refrigerator is working good.

“Delton was super professional.”

Matt H.
Samsung DryerApr 13, 2023Hanover, MNTechnician: Phillip

Model DVE45T3400V/A3

The customer said the dryer makes a strange noise when it runs. I started the dryer and verified the noise was not normal. I pulled the front off and found a sock stuck in the blower. I removed the sock and vacuumed out the dust. Now it sounds better.

“Phillip is wonderful, very friendly and professional!”

Karen H.
LG RangeApr 13, 2023Minneapolis, MNTechnician: Delton

Replaced igniter, tested and bottom oven heats up and is working good.

“Omega Force was very easy to work with. They called me right away to schedule, gave updates the evening before to get to a 2 hour window. They were courteous throughout the whole process.”

Patricia H.
LG RefrigeratorApr 14, 2023Eden Prairie, MNTechnician: Delton

Model LFX31925ST/00

Replaced inlet water valve, tested and water dispenser now works and ice maker cycles and fills. Water is working for fridge.

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