Service History 90 - Omega Force Appliance Repair

We serviced a

MAYTAG RANGE- GAS

Model MGR8670451

Near Buffalo, MN 55313

Seth

Job Details: 12/22/2021

Customer complains that the range is not working like it should. The bake option just wont work at all theyve been using broil in its place. Upon arrival inspection and found the hot service igniter withdrawn no amperage on the bait element. I replaced it and tested it ignited within 30 seconds and preheated as designed. The range is now fixed; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE RANGE- GAS

Model JGBP26WEA3WW

Near Minneapolis, MN 55416

Nate

Job Details: 12/22/2021

"Not igniting and then an F3 error. Found that the moles connector had to be reconnected, was off by one pin. Works great now."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model 11066132411

Near Minneapolis, MN 55404

Nate

Job Details: 12/22/2021

Not running. Vacuumed out and replaced a bad door latch. Runs great now.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED7400XWO

Near Buffalo, MN 55313

Seth

Job Details: 12/22/2021

Dryer does not heat but tumbles. I checked the vents and the unit was only putting out about 17 miles an hour. I took the unit apart and cleaned it and found the element it failed so I replaced it. I also cleaned out the cavity as it was very full of lint and hair. I oiled the rollers installed the new element and checked for wind speed at the back of the unit and it increased to 25 miles an hour. I check the vent outside and Im finding a 10 mile an hour decrease. The dryer duct needs to be worked on the customer was notified. The dryer is now fixed.; used 1 WP8544771 (LONG ELEMENT) from stock

We serviced a

SAMSUNG DISHWASHER

Model MISSING

Near Hopkins, MN 55305

Nate

Job Details: 12/22/2021

"Customer complaint is that its not washing well. Water is soft. Found a lot of soap suds. We are a second opinion. I put veggie oil in dishwasher to help cut down on suds. Circulating great. Heating up water well. Recommend not fully cleaning off dishes, and switching to finish instead of cascade. Nothing to fix on this from what I saw after running it for an hour. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

KENMORE DRYER- ELECTRIC

Model 11069732800

Near Apple Valley, MN 55124

Delton

Job Details: 12/22/2021

"Found that heating element is bad. Customer approved estimate. Replaced heating element and cleaned out inside dryer of a lot of lint build up. Tested with dryer vent disconnected and is cycling heat good. Once i attach dryer vent, heat spiked. Dryer vent will need to be cleaned out for dryer to dry efficiently. Otherwise it will take 2-3 cycles to dry clothes or trip thermal fuse. Dryer itself is heating and working good.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW00

Near Chaska, MN 55318

Matt

Job Details: 12/22/2021

"Customer complaint is, NOT WORKING LIKE IT SHOULD. Customer had refrigerator completely defrosted when I got here. Plugged in refrigerator and after 20 minutes the evaporator only had frost on about 10 percent. The sealed system has failed. ."

We serviced a

LG WASHER FRONT LOA

Model WM2010CW

Near Osseo, MN 55311

Matt

Job Details: 12/22/2021

"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW70HEBW0

Near Rogers, MN 55374

Matt

Job Details: 12/22/2021

"Customer complaint is, SVC PLUS CANT FIND OEM PARTS- THE BELLOWS IN THE DOOR TO WASHER TO THE DOOR. Inspected and tested. Found something has been rubbing on the door boot and theres a hole in it. I ran it through a spin cycle and it sounds good. Washer needs a new door boot. Part is not in stock. Dana can you see if you can find one and call the customer with a quote and reschedule them. Part number W11106747. ; saved tckt , states that autho needed"

We serviced a

SAMSUNG RANGE- GAS

Model MISSING

Near Hopkins, MN 55305

Nate

Job Details: 12/22/2021

"Not heating very fast. Found a bad ignitor. Replaced it and it ignites and heats awesome now. Right front burner wasnt igniting very fast. Cleaned off burner head, ignites instantly now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE WASHER FRONT LOA

Model WCVH4800K2WW

Near Minnetonka, MN 55343

Nate

Job Details: 12/22/2021

"Leaking water continually into washer. Plumber confirmed lines are good. Has bad valves. Replaced those, no leaks now. Runs great on an express wash."

We serviced a

LG WASHER FRONT LOA

Model WM2487HWMA

Near Burnsville, MN 55306

Delton

Job Details: 12/22/2021

Replaced cold and hot water valve. Washer is working good.

We serviced a

KITCHENAID COOKTOP- GAS

Model KFGS306VSS02

Near Buffalo, MN 55313

Seth

Job Details: 12/22/2021

"Customer wants to put off the tear down until after the holidays. He will call and let us know when he is ready to move foreword.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED7000DW2

Near Plymouth, MN 55446

Seth

Job Details: 12/22/2021

Customer complaints the dryer does not work it does not dry clothes. Upon arrival and inspection I found the belted failed because the idler was bent and cut the belt. I replaced the belt and idler and installed to rollers because they were part of the kit. I clean cavity and we tested it and its healing great.; used 1 4392065 (REBUILD KIT) from stock

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV50F9A6EVW/A2

Near Eden Prairie, MN 55346

Nate

Job Details: 12/22/2021

"Not heating. Replaced bad heater and cleaned all lint out. Misunderstanding on price that was quoted, adjusted bill a little lower. Runs and heats great now.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"

We serviced a

GE RANGE- GAS

Model CGS980SEM1SS

Near Minneapolis, MN 55419

Nate

Job Details: 12/22/2021

"Replaced bad knob, works great now."

We serviced a

LG REFRIGERATOR

Model LFXC22526S/01

Near Plymouth, MN 55446

Seth

Job Details: 12/22/2021

Customers complaint is they have an error code and its not making ice in the door of the fridge. Upon arrival and inspection I found the ice fan motor located on the back of the evaporator panel was physically locked up and did not turn freely. I replaced it with a new unit that began working instantly once unit was plugged back in. Customer also noted an issue with water dispensing I was able to ream out the water Spicket and fix her issue.

We serviced a

SAMSUNG DRYER- GAS

Model DV330AGW/XAA

Near Plymouth, MN 55446

Seth

Job Details: 12/22/2021

Broken belt was replaced. I tested the dryer it is now fixed.; used 1 WP33002535 (BELT) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4815EW1

Near Osseo, MN 55311

Phillip

Job Details: 12/21/2021

The customers complaint is the dryer is taking to long to dry. The dryer is not able to blow the hot air outside because the dryer duct is 100 percent plugged up. Lint is all over the door and lint is blowing back out the dryer lint screen duct. I removed the duct in the back and found a large hand full of lint in the duct. I hooked the duct back up but the air flow is the same. The dryer is electric. Helped the customer by putting a nylon sock on the dryer duct so they can run the dryer until the duct is cleaned. This has been a on going issue for them. I recommend they may want to inquire about a dryer duct booster fan.

We serviced a

LG WASHER FRONT LOA

Model WM3001HWA

Near Eden Prairie, MN 55347

Nate

Job Details: 12/21/2021

Inner tub completely detached from outer. Plastic shavings from tub. Sounded like an airplane taking off before bearing detached. Owner buying a new washer.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US

Near Plymouth, MN 55447

Seth

Job Details: 12/21/2021

Not draining. Plastic in pump was removed took seconds no additional charge. Dishwasher drained great two times.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED9800TQ0

Near Elk River, MN 55330

Matt

Job Details: 12/21/2021

"Customer complaint is, POWERS UP BUT WON'T ENGAGE. Inspected and tested. Found the motor relay on the board is fried. Quoted customer to repair board. Customer approved repairs. Installed new motor relay and tested. Dryer is working great. Dryer is now fixed. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"

We serviced a

FISHER PAYKEL DRYER- GAS

Model DG09-US1

Near Minneapolis, MN 55426

Phillip

Job Details: 12/21/2021

The customer said the dryer does not start. First thing I did was spin the drum to see if it was stuck or the belt was broken. I started the dryer and the drum spins fine. I put some wet towels in the dryer . The dryer is spinning and heating good. I taped the door switch and oust some pressure on the drum. The motor stopped and tripped the over load. After a few minutes the motor started again. I gave the customer a quote to replace the motor and the blower wheel. I selected the brand as GE to help with the price. I quoted the customer for parts and labor. The customer wants to replace the set. Motor-WE17X10010Blower-WE16M15N15 job codeG.E for brand ;

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS5

Near Elk River, MN 55330

Matt

Job Details: 12/21/2021

Work is complete

We serviced a

DANBY REFRIGERATOR

Model DBC2760BLS1

Near St. Louis Park, MN 55416

Phillip

Job Details: 12/21/2021

"The mini fridge is not cooling in either section. All the cooling fans and condenser fan is running, the condenser is not plugged up and the compressor is running. The compressor is very hot, the discharge lines off the compressor are warm and above room temp, the capillary tube going into the dryer is well below room temperature almost cold. There is a sealed system issue most likely a restriction in the dryer.; states that autho needed"

We serviced a

GE DISHWASHER

Model GDF570SSJ2SS

Near Minneapolis, MN 55416

Phillip

Job Details: 12/21/2021

"The dishwasher was dead, the display was blank. There was no led light on the main board. Power was 120 at the board. I replaced the main board. The dishwasher is working as normal. ; used 1 WD21X24901 (MAIN BOARD) from stock"

We serviced a

GE REFRIGERATOR

Model DSE25JSHECSS

Near Dayton, MN 55327

Matt

Job Details: 12/21/2021

"Customer complaint is, Ice maker not working. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFPD1821MW0A

Near Minneapolis, MN 55404

Nate

Job Details: 12/21/2021

"Dishwasher runs great. Talked with customer about switching detergent, using rinse aid, and not completely cleaning plates before running dishwasher."

We serviced a

MAYTAG RANGE- ELECTRIC

Model MER8700DH1

Near Saint Michael, MN 55376

Matt

Job Details: 12/21/2021

"Customer complaint is, OVEN HEATS BUT TAKES A LONG TIME TO PREHEAT BUT THEN TEMPS DROP DOWN TO ABOUT 200. Inspected and tested. Found the bake element has failed and is fried. Quoted customer to install new element. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."

We serviced a

AMANA WASHER FRONT LOA

Model NFW7200TW

Near Minneapolis, MN 55404

Nate

Job Details: 12/21/2021

Not draining. Found the drain line between tub and drain pump packed full of rubber granular pieces. Cleaned it all out. Drains and runs great now. Let customer know one water line is leaking. Showed them how to replace it.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Minneapolis, MN 55410

Phillip

Job Details: 12/21/2021

"The ice maker will cycle but does not fill. I found the wire for the fill tube heater is broken. They have a service bulletin for this issue. Im ordering the heater kit, and just in case the secondary water valve. ; ordrd 1 W11535162 (Water valve) and 1 W11366500 (Fill tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET14GKXBW01

Near Minneapolis, MN 55407

Nate

Job Details: 12/21/2021

"Water leaking into fresh food section. Steamed ice blockage out of evaporator drain , cleaned all the built up ice out of freezer floor. Installed heat probe on heater down the drain. Drains great now.; used 1 819043 (DRAIN HEAT PROBE) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLGX8388NM

Near Minneapolis, MN 55419

Nate

Job Details: 12/21/2021

Not drying clothes. Runs at 192 with vent disconnected. Runs at 240 degrees with vent connected. Airflow outside is 8mph. Behind dryer is 21 mph. Needs to get vent cleaned.

We serviced a

MAYTAG WASHER TOP LOAD

Model 110. 25132411

Near Minneapolis, MN 55416

Nate

Job Details: 12/21/2021

"Customer still getting pools of water coming out from under the washer, often times when its on a delicates cycle. I ran it for an hour. Zero leaks from washer but the floor drain underneath pools up with water whenever it drains. Floor slopes down to drain, so even if washer leaks, it should go down the drain. Mineral deposits around drain. Took a video.If customer has shower or dishwasher running at same time as washer, they are going to get the water actually overflowing from drain. This is a plumbing issue. We need to get paid for this trip, as we already told AHs this is a plumbing issue and I should not have been back out again. Customer tried to explain that to AHS.; O-emld tckt"

We serviced a

MAYTAG REFRIGERATOR

Model M8RXEGMABOO

Near Brooklyn Park, MN 55428

Seth

Job Details: 12/21/2021

"Customer complains that the freezer is not maintaining temperature. Upon arrival and inspection I found that there was very minimal frost on the evaporator. The compressor, condenser fan, and evaporator fans were all working. sealed system failure.; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AV/A2

Near Minneapolis, MN 55418

Seth

Job Details: 12/21/2021

Bad smell in the washer. Failed rear main bearing was found as well as a bacterial overgrowth. I recommend she use Glisan washer magic product and use the tub clean every 30 loads per the instruction manual. No additional charges. Please call and collect additional service charge to look at washer while on site thank you.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZO

Near Champlin, MN 55316

Seth

Job Details: 12/21/2021

I replaced the failed sump and pump motor assembly and tested using service diagnostic mode. Dishwasher is not working as designed

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF405ATPASU/A2

Near Rogers, MN 55374

Seth

Job Details: 12/21/2021

Customer complains that the washer leaks a little bit. Upon arrival and inspection I found evidence of leaking from the soap drawer assembly. I quoted replacement of it. The rear main bearing is making a squeaking noise and its on its way out I did not advise the customer to complete this repair. We may find other issues the only leak I could find while on site was the drawer.

We serviced a

GE WASHER TOP LOAD

Model GTWN4250D1WS

Near Saint Michael, MN 55376

Matt

Job Details: 12/21/2021

"Customer complaint is, FILLS AND THEN WON'T AGITATE. Inspected and tested. Found the seal is leaking onto the transmission and theres water and rusty spray all over everything underneath.Transmission has failed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS1

Near Otsego, MN 55301

Matt

Job Details: 12/21/2021

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the garbage disposal had been replaced about a month ago and the plug was still in. Quoted customer to remove. Customer approved work. Removed plug and tested dishwasher. Dishwasher is working and draining great. Dishwasher is now fixed."

We serviced a

KITCHENAID COOKTOP- GAS

Model KFGS306VSS02

Near Buffalo, MN 55313

Seth

Job Details: 12/21/2021

Customer complains that the center triple crown burner does not light unless you do it manually. Upon arrival and inspection I found the burner was not seated correctly. I took it apart and cleaned it and noticed that the ignitor had sunk down and was not making contact where it should. I readjusted it cleaned the burner assembly and tried it. The burner lit but the electrode is not telling the spark module that it sees flame so it sparks continually. To fix his Triple Crown burner I would need all of the parts associated with it with the exception of the spark module. All the screws on the burner heads would have to be removed so we would need to come back with all the screws and orifice holders for the other four burners as well. If we return I will require two timeslots to complete this repair as most likely I will have to completely rebuild the cooktop.; saved tckt

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4815EW1

Near Burnsville, MN 55306

Delton

Job Details: 12/21/2021

"Found that the belt is rollers are worn and broke. The contact approved estimate and requested that office contact him and collect payment since its an business? I replaced dryer kit, rollers, belt, idler. Tested and dryer is heating and tumbling. Dryer is working good.; used 1 4392065 (REBUILD KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Apple Valley, MN 55124

Delton

Job Details: 12/21/2021

"Replaced listed parts, tested and both racks now slides in and out smoothly. Dishwasher is working good."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AV/A2

Near Apple Valley, MN 55124

Delton

Job Details: 12/21/2021

Found that is getting 3c2 error which is motor error. Stator ohms out ok. Voltage checks are ok. Appears that it is inverter/control board. They may call back if they change their minds. Control board dc92-01803j; inverter dc92-01531c; hull sensor dc31-00098a. Parts also on back order.

We serviced a

WHIRLPOOL DRYER- GAS

Model GGW9200LW1

Near Minneapolis, MN 55406

Nate

Job Details: 12/17/2021

"Not keeping heat. Found a ton of lint and bad coils. Replaced coils, heats great now and maintains heat. Also recommended putting flap on vent exit outside house. Cold air flowing into dryer pretty strong. Oiled rollers. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

KENMORE FREEZER

Model 253.282628

Near Hopkins, MN 55305

Phillip

Job Details: 12/17/2021

The freezer was cooling but not freezing. The compressor is running and the fan is working. The evaporator has low frost pattern.

We serviced a

LG REFRIGERATOR

Model LFXS29766S/01

Near Minnetonka, MN 55343

Phillip

Job Details: 12/17/2021

The issue is neither section are cooling well. The freezer is warm as the fresh food. The buttons on the display all work. The compressor is running and all the fans are good. We removed the evaporator covers and there is very lost frost on the freezer and fresh food evaporator. The issue is a sealed system issue. ; states that autho needed

We serviced a

ROPER REFRIGERATOR

Model RT18DKXKQ03

Near Chaska, MN 55318

Phillip

Job Details: 12/17/2021

"Customer said it cooled most the day yesterday and this morning is was warm again. We found the compressor not working. We tried a hard start but it still does not run. We tested the compressor and its shorted internally. We contacted the owner. ; saved tckt , states that autho needed"

We serviced a

KENMORE WALL OVEN- GAS

Model GET ME

Near Minneapolis, MN 55422

Nate

Job Details: 12/17/2021

"Not igniting. Bad ignitor. Replaced, ignites great now.; used 1 4342528 (ROUND OVEN IGNITER) from stock"

We serviced a

GE RANGE- GAS

Model PGS930SEL2SS

Near Otsego, MN 55374

Matt

Job Details: 12/17/2021

"Customer complaint is, SHUTS OFF AT PREHEAT- RESTARTING IT WORKS THEN SHUTS DOWN LCD. Inspected and tested. Found the cooling fan has failed. Quoted customer to install new cooling fan and board sensor. Customer approved repairs. Installed new cooling fan, board sensor and tested. Oven is working and heating great. Oven is now fixed. ; pckd up 1 WB27X28659 (Board sensor) and 1 WB26X32571 (Cooling fan)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Minneapolis, MN 55436

Nate

Job Details: 12/17/2021

Dishwasher running loud when circulating water. No debris in sump area. Motor is bad. Quoted for W11416362. Its on backorder. Customer will talk with spouse.

We serviced a

KENMORE RANGE- GAS

Model 36272621301

Near Minneapolis, MN 55406

Delton

Job Details: 12/17/2021

Plastic tabs that hit bottom on control board broke. I took out tab and can still hit button with finger to get it to go up. Control board would have to be replaced but customer will use it as it. They will call back if they want to proceed with repair. Part# wb27k10354

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW88HEAW0

Near Minneapolis, MN 55419

Delton

Job Details: 12/17/2021

"Found that water hose on back of washer was leaking, was loose. Tightened hose, ran test and no leaks. I balanced washer. Washer is working good."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGFB66ASA

Near Maple Grove, MN 55369

Matt

Job Details: 12/17/2021

"Customer complaint is, LOW FLAMES ON THE BURNERS. Customer said the front left burner has a low flame. Found the orifice was partially plugged. Cleaned out orifice and tested. Burner is working great. I checked the rest of the burners and there good. Range is now fixed."

We serviced a

LG DRYER- GAS

Model DLGX8001W

Near Rogers, MN 55374

Seth

Job Details: 12/17/2021

Customer complains the dryer doesnt tumble. That motor has failed. I replace a valve motor and clean the cavity. Dryers now fixed.

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near Wayzata, MN 55391

Phillip

Job Details: 12/17/2021

We verified it makes a loud noise and does not heat. We replaced the magnetron and the capacitor. The microwave sounds good and heats up.

We serviced a

AMANA WASHER TOP LOAD

Model NTW4700YQ0

Near Burnsville, MN 55337

Delton

Job Details: 12/17/2021

"Replaced motor, tested and washer agitates and spins quietly. Washer is working good."

We serviced a

BOSCH DISHWASHER

Model SHX65T55UC/01

Near Osseo, MN 55311

Seth

Job Details: 12/17/2021

The installation on this dishwasher is a typical. I replaced the inner door leveled the machine as best as could be done and tested it. The dishwasher is now fixed.

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Plymouth, MN 55447

Seth

Job Details: 12/17/2021

Wont restart and its loud. The main PCB has failed and the rear main bearing has 1/16 play and has failed. Please send unit into authorizations. ; saved tckt

We serviced a

FISHER PAYKEL REFRIGERATOR

Model E522BRXFD

Near Minneapolis, MN 55410

Nate

Job Details: 12/17/2021

"Evap not frosting over, compressor and fans running. Sealed system issue. Please submit to AGS.; O-emld tckt , states that autho needed"

We serviced a

MAYTAG WASHER TOP LOAD

Model MISSING

Near Minneapolis, MN 55416

Nate

Job Details: 12/17/2021

"Washer not cleaning well. Lots of detergent scum built up, recommended running a few affresh tablets through some washes. Also replaced bad agitator dogs because washer wasnt agitating. Agitates great now, and I cleaned out the agitator portion of the washer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 80040 (DOGS) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW8400TW00

Near Hopkins, MN 55343

Phillip

Job Details: 12/17/2021

We ran the washer with some hand towels. We found the dryer shoe shelf was rubbing and banging against the side of the washer. We moved the rack and it sounds good. The base does have lots of rust on it. No labor added.

We serviced a

GE REFRIGERATOR

Model GSL25JFXNLB

Near Saint Michael, MN 55376

Matt

Job Details: 12/17/2021

"Customer complaint is, WATER ON FLOOR UNDER FRIDGE. Inspected and found the defrost drain is plugged causing water to come out onto the floor. Defrosted and cleaned out drain. Refrigerator is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFM2

Near Rogers, MN 55374

Matt

Job Details: 12/17/2021

"Customer complaint is, NOT HEATING/DRYING DISHES EOC. Inspected and tested. Ran dishwasher through service diagnostics cycle and heater came on and everything else was working great. Dishwasher is working great."

We serviced a

LG REFRIGERATOR

Model LFXS29766S/01

Near Minnetonka, MN 55343

Phillip

Job Details: 12/17/2021

We serviced a

ROPER REFRIGERATOR

Model RT18DKXKQ03

Near Chaska, MN 55318

Phillip

Job Details: 12/17/2021

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Plymouth, MN 55447

Seth

Job Details: 12/17/2021

Wont restart and its loud. The main PCB has failed and the rear main bearing has 1/16 play and has failed. Please send unit into authorizations. ; saved tckt

We serviced a

FISHER PAYKEL REFRIGERATOR

Model E522BRXFD

Near Minneapolis, MN 55410

Nate

Job Details: 12/17/2021

"Evap not frosting over, compressor and fans running. Sealed system issue. Please submit to AGS.; O-emld tckt , states that autho needed"

We serviced a

GE VENT HOOD

Model RM50000

Near Edina, MN 55410

Nate

Job Details: 12/16/2021

"Both light recepticals getting 120vac. AHS doesnt cover bulbs, both bulbs have broken filaments. Gave part number to customer. He will order new bulbs. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS

Near Rogers, MN 55374

Seth

Job Details: 12/16/2021

Customer complains the fresh fruit section is warm and not cooling but freezer is good. Find arrival and inspection I found frost growing out of the evaporator cover.

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR7646PQ0

Near Minneapolis, MN 55443

Seth

Job Details: 12/16/2021

Customer complains that he hears rattling from the valve and it doesnt open and no fire starts in the cone. Upon arrival in inspection I found coils were weak causing issues. We swapped out the coils and tested it. The dryer is now fixed.; used 1 5303931775 (COIL KIT) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model wed5000dw2

Near Minneapolis, MN 55428

Seth

Job Details: 12/16/2021

"Timer does not advance on acudry option but works great on timed dry. The moisture board has failed. I quoted replacement, customer will reach out if she wants to replace it."

We serviced a

KENMORE DRYER- GAS

Model n/a

Near Hanover, MN 55341

Seth

Job Details: 12/16/2021

Not heating. Failed dryer vent 60%blocked. Thermal fuse was failed I replaced it. I watched 4 cycles it heated well. The dryer is fixed.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF56H9110CW/A2

Near Minneapolis, MN 55436

Nate

Job Details: 12/16/2021

"Replaced broken nozzle, no charge for that. Boot replaced last time I was here."

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT2500AAE

Near Big Lake, MN 55309

Matt

Job Details: 12/16/2021

"Customer complaint is, NOT SPINNING. Customer had already replaced both belts. Inspected and tested. Drum is trying to turn but isnt. I removed the belt for the transmission and the motor will run and pump out the water. I cant even turn the transmission by hand. The transmission is locked up. Needs a new transmission. Part is not in stock and would be over $700. to install new transmission. Customer is just going to replace the washer."

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA00

Near Minneapolis, MN 55410

Nate

Job Details: 12/16/2021

"Not draining. Found a blocked air gap. Uninstalled, made sure it was all clear. Cleaned last section of drain line and filter/sump area. Drained awesome into my wet vac. Reattached, drains great now."

We serviced a

AMANA DISHWASHER

Model ADB2500AWS

Near Minneapolis, MN 55408

Nate

Job Details: 12/16/2021

Replaced touchpad and handle. Works great now.

We serviced a

DANBY REFRIGERATOR

Model DWC512BL

Near Saint Michael, MN 55376

Seth

Job Details: 12/16/2021

No power at plug I moved the power scourge and it started cooling.

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Saint Michael, MN 55376

Seth

Job Details: 12/16/2021

Washer wont spin or drain. Feel pump was found in Replaced. Tested Washer its now draining great.; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 110.8167581

Near Elk River, MN 55330

Matt

Job Details: 12/16/2021

"Customer complaint is, WATER LEVEL WONT SHUT OFF. Inspected and tested. Found the pressure port on the side of the outer tub is plugged and I tried all the tricks I know and couldnt get it opened up. The customers son had already tried with a compressor and couldnt get it open. I also found wires melted in 2 different areas."

We serviced a

GE DISHWASHER

Model GDT665SSN0SS

Near Apple Valley, MN 55124

Delton

Job Details: 12/16/2021

"Replaced motor, tested and no more leaks. Dishwasher is working good."

We serviced a

GE REFRIGERATOR

Model GSC23KSWCSS

Near Minneapolis, MN 55415

Nate

Job Details: 12/16/2021

"Water not dispensing. Into Icemaker or water dispenser. Icemaker cycled and filled. Waterline was frozen in door. Steamed that out. If problem happens again, GE recommended installing heater kit for door, and if that doesnt work, replaced freezer door."

We serviced a

KENMORE DRYER- GAS

Model 110.728121

Near Burnsville, MN 55337

Delton

Job Details: 12/16/2021

"Replaced all listed parts, tested and dryer is heating and running quiet. Dryer is working good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Elk River, MN 55330

Matt

Job Details: 12/16/2021

"Customer complaint is, ICE MAKER NOT WORKING AND LEAKS FROM WATER DISPENSER TO FRONT OF FRIDGE. Inspected and tested. Found the ice maker is broken and the water valve is leaking. Needs a new ice maker and valve. Installed new ice maker and valve. Tested and everything is working great. Refrigerator is now fixed."

We serviced a

KENMORE MICROWAVE

Model 790.8035431

Near Elk River, MN 55330

Matt

Job Details: 12/16/2021

"Customer complaint is, DEAD. Inspected and tested. Found the fuse is blown because the door is tweaked and not lining up right, causing one of the switches to open before the rest. I tried adjusting things and nothing was working. You cant replace the fuse on this microwave without removing the microwave from the wall. I quoted customer to install new door switch holder, 3 new switches and a fuse, but Im not confident thats going to fix the issue. Customer is going to look into replacing it and might call us back to do the repairs."

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FAFW3511KW0

Near Eagan, MN 55121

Delton

Job Details: 12/16/2021

"Getting E90 communion error and wont start. Replaced control board and MCU, tested and washer starts and run quick cycle. Washer is working good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS9

Near Eagan, MN 55123

Delton

Job Details: 12/16/2021

"Found that chopper blade broke and pice got stuck partially blocking drain hole causing flow drain as well as not cleaning dishes. And since end of cycle still had water it would not dry as it would just create steam.Customer approved estimate. Replaced chopper blade, tested and dishwasher now washes and drains good.; used 1 W10083957V (CHOPPER) from stock"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLW317TIW0

Near Minneapolis, MN 55422

Nate

Job Details: 12/16/2021

Found the drain pump and line going to it packed full of debris. Cleaned it all out. Drains great now. Drain pump had a quarter in it too.

We serviced a

MAYTAG DRYER- GAS

Model MGD5500FW

Near Minneapolis, MN 55436

Phillip

Job Details: 12/16/2021

Verified the dryer was loud and shaking. We found lint build up on the blower wheel. We cleaned the wheel. Tested good now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG DRYER- GAS

Model LDG9334AAE

Near Eden Prairie, MN 55347

Phillip

Job Details: 12/16/2021

We found gas leaking from the gas valve. We picked up the part from Sundberg. We replaced the gas valve and tested the operation. Test good and no gas leak. ; pckd up 1 WP306176 (Gas valve)

We serviced a

ROPER REFRIGERATOR

Model RT18DKXKQ03

Near Chaska, MN 55318

Phillip

Job Details: 12/16/2021

The whole unit was not cooling at all. We found the compressor relay was bad. We replaced the relay and the compressor started up. It started to cool down good. ; used 1 URCO410 (START KIT) from stock

We serviced a

MAGIC CHEF DISHWASHER

Model DU2000V

Near Chanhassen, MN 55317

Phillip

Job Details: 12/16/2021

We ran the dishwasher. No problems found.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW57ESVW1

Near Long Lake, MN 55356

Phillip

Job Details: 12/16/2021

The washer would agitate soon as it started to fill. I found the pressure sensor switch was bad. I went and got the part. I replaced the switch and its working normally now. ; used 1 W10248240 ( Sensor pressure) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model Ffbd2411ns6b

Near Otsego, MN 55330

Matt

Job Details: 12/16/2021

"Customer complaint is, LEAKING / FLOODING LEAKING FROM THE BOTTOM, FAST DRIP. Inspected and tested. Found the circulation pump has failed and is leaking. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 154844301 (WASH MOTOT) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model LXR7244P04

Near Plymouth, MN 55447

Seth

Job Details: 12/15/2021

"Not agitating right, cap falls off. Parts on order ; ordrd 1 285574 (Agitator)"

We serviced a

GE RANGE- GAS

Model JGBP30BEA2AD

Near Apple Valley, MN 55124

Delton

Job Details: 12/15/2021

"Intermittently igniting. Spark module is bad, would need to be replaced. Part# wb13k25. Estimate: 289.56.Range is 25+ years old. I informed her that she could still use burners with a

We serviced a

UNKNOWN REFRIGERATOR

Model 106.7786179

Near Richfield, MN 55423

Nate

Job Details: 12/15/2021

Not cooling in freezer or fresh food. Evaporator doesnt have frost after 20 minutes even though compressor and fans are running. Sealed system issue.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A211

Near Mendota Heights, MN 55118

Nate

Job Details: 12/15/2021

"Has a bad hall sensor. Tub wont spin even with all water drained out, gives hall sensor error. Needs new sensor and drain pump. Quoted 345 for repair. Customer will talk with owner and get back to me. Attached photo with blue book breakdown of cost. Order parts if they decide to go ahead with repair."

We serviced a

GE REFRIGERATOR

Model PYE22KSKFSS

Near Minneapolis, MN 55424

Nate

Job Details: 12/15/2021

Warmer on top of fresh food. Fan running slow. Replaced evap fan for fresh food section. Runs much stronger now. Freezer temp is 3. Fresh food on top was 43. Cooling down now. Also adjusted temps cooler. ; used 1 WR60X26866 () from stock

We serviced a

MAYTAG DRYER- GAS

Model MGDB765FWO

Near Minneapolis, MN 55416

Seth

Job Details: 12/15/2021

"Dryer duct is loose, lint is everywhere and not heating well. The dryer was heavily contaminated with lint, I cleaned the cavity, blower, air dam, and duct to the wall. I tested and watched 6 cycles. Dryer is running well now with 19mph outside. Note a lot of bird seed was found in the duct. I suspect rodents are the cause."