We serviced a
LG REFRIGERATOR
Model LRFCS25D3S/00
Near Monticello, MN 55362
Seth
Job Details: 04/03/2023
"Not cooling, the unit cools for a while ten makes a bad noise and stops. The cavities both get warm then it kicks back on and it cools. I checked fans and compressor they ran. There is very low amp draw with the compressor running. Temps were ok 10 in the freezer 40 in the fridge temp adjustments cranked to lowest. Sealed system per customer LG said find your own servicer. ; saved tckt"
We serviced a
BOSCH REFRIGERATOR
Model B36FD50SNS/01
Near Monticello, MN 55362
Seth
Job Details: 04/03/2023
will not dispense. Filter needs to be changed this is a lock out model. The dispenser will not work until he replaces the filter and resets. No issues found.
We serviced a
KENMORE WASHER
Model 796.4130261
Near Minneapolis, MN 55441
Phillip
Job Details: 04/03/2023
Last visit the washer is dead. I was getting 120 volts in the filter board but nothing out. Today I replaced the filter board and the washer flashed on and off in a second. I could. Smell burning from the main board. I left the washer unplugged and removed the filter board. I texted the customer a new estimate for the repair. It will be almost as much to fix it as a new one cost. Ill keep the filter board until I hear otherwise. If they want to fix it I created a estimate. Board EBR79950242
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Plymouth, MN 55441
Phillip
Job Details: 04/03/2023
The fresh food is 38 degrees and the freezer is 0. The customer said it was not making ice. I found the ice maker switch was in the off position. The customer said she had no idea the switch was there and doesnt know how it got turned off. I turned it back on the ice maker just sat there it did not rotate like it should. I installed a new ice maker and the new one rotate right away. I advised the customer to give it 24 hours to make ice.
We serviced a
ILVE++ RANGE
Model UPN90FDVGGILP
Near Minnetonka, MN 55345
Phillip
Job Details: 04/03/2023
The left burners and the bake and grill burners had the wrong orifices. Today I changed out the orifices. Now all the burners work and the bake and grill are working.
We serviced a
BEKO++ REFRIGERATOR
Model BFBF3018SSIML
Near Maple Plain, MN 55359
Phillip
Job Details: 04/03/2023
The customer had the water off to the fridge for 5 weeks then turned it back on. The customer is on a well. The air in the lines and the low water pressure caused the fill tube to back up and freeze up with ice. The ice maker mold was twisted. I replaced the ice maker and cleared the ice. No other issues found.
We serviced a
KENMORE DRYER
Model 11097086601
Near Waconia, MN 55387
Adam
Job Details: 04/03/2023
"Installed dryer repair kit. Which is 4 rollers idler and belt. Reassembled unit and tested. Unit is working properly with out issue. Also cleaned up any lint. 3/31 FRI, 10:44 to 11:50, Unit makes a squeaky noise at times is the customers complaint. Verified complaint. Unit definitely is making a squeaky noise. Disassembled unit and found the idler is ba; used 1 4392067 () from stock"
We serviced a
BOSCH DISHWASHER
Model SHE44C07UC/22
Near Rogers, MN 55374
Matt
Job Details: 04/03/2023
"Customer complaint is, LEAKING WATER- FLOOR WARPING UP. Inspected and tested. Found the faucet is leaking underneath the sink. I ran dishwasher for about 15 minutes and its completely dry underneath. Customer is going to call a plumber."
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS2
Near Minneapolis, MN 55409
Nate
Job Details: 04/03/2023
"Replaced bad rack adjuster. Right side works great now. They have been getting some leaks since the adjuster broke and the rack was hanging down to the right. Leaking from right side. I also recommended replacing lower spray arm since its separating and its most likely spraying water straight outta the seam. They will call Sears to get that part number. Called land lord but unable to reach. Was going to give a quote. Left message with blue book quote. Tenant paid by check, will have land Lord reimburse them. No trip charge in SD so if that was already paid we will need to refund the trip charge. Charged the full amount."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Minneapolis, MN 55414
Delton
Job Details: 04/03/2023
Ran diagnostics and dishwasher had fill error but when testing it filled with water and then found that motor is not pumping water and is barely coming out of the spray arms. Motor is bad. Needs new sump assmebly (watched video that looked like you had to take off sump to get to the motor anyways) will need to order sump assembly and water valve due to the error.The parts ST sent are not what is needed to fix dishwasher. Get autho and seclude return with 2 hours as i have to pull out and disconnect the whole dishwasher.Sump assmebly w11416362; water valve w11434044; saved tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Minneapolis, MN 55417
Delton
Job Details: 04/03/2023
Found that water valve is slowly dripping. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 WP67006531 (Water valve)
We serviced a
GE RANGE
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 04/03/2023
The outer glass door panel just shattered randomly one day. I verified the only part needed was the glass door. Please order the part. I added pics Outer glass WB56X26611; O-emld tckt
We serviced a
WHIRLPOOL WALL OVEN++
Model WOC95EC0AS00
Near Albertville, MN 55301
Matt
Job Details: 04/03/2023
"Customer complaint is, COMBO WALLOVEN- MAKING A NOISE WHEN COOLING FAN IS ON. Inspected and tested. Found the cooling fan is loud. . Customer approved repairs. Installed new cooling fan and tested. Fan sounds great. Oven is now fixed."
We serviced a
GE REFRIGERATOR
Model GZS22DMJRFES
Near New Brighton, MN 55112
Nate
Job Details: 03/31/2023
Replaced Led board for light. Now the light works. Used board ST sent the customer.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Saint Paul, MN 55116
Delton
Job Details: 03/31/2023
As im here customer started dishwasher and it ran past where the customer said that it would shut off. I ran diagnostics and no errors. I ran fast test cycle and completed with no errors and all options are functioning. Dishwasher is working good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Otsego, MN 55330
Matt
Job Details: 03/31/2023
"Customer complaint is, started leaking significant amount of water when running cycle STARTED AFTER CLEANING THE WASH ARMS. Inspected and tested. Found the lower spray arm is cracked and spraying out the side. Customer is going to replace the spray arm themselves."
We serviced a
LG WASHER
Model I FORGOT
Near Elk River, MN 55330
Matt
Job Details: 03/31/2023
"Customer complaint is, NOISEY. Customer also said that when she opened the door some smoke came out. Inspected and tested. Ran washer through service diagnostics mode and everything worked normal and sounded good. I has customer put a load of clothes in the washer and ran it through a speed wash cycle and it worked perfectly. Theres no extra play in the drum. Washer is testing good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
BOSCH REFRIGERATOR
Model B21CL81SNS/01
Near Hopkins, MN 55305
Adam
Job Details: 03/31/2023
Unit is leaking out of freezer I found that the defrost drain pan was a big ice damn. Steamed and removed ice from freezer then pulled fridge out on protective mat. Inspected the drain hose and it was clogged at the duck bell. Modified the duck bell up farther and cleaned out hose. Reassembled unit now its working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Minneapolis, MN 55410
Adam
Job Details: 03/31/2023
Installed motor from last diagnosis. Tested multiple times for leaks and its working great. Went through test mode and test normal cycle for over 10 minutes.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Eden Prairie, MN 55347
Adam
Job Details: 03/31/2023
Installed door latch from last diagnosis and then tested multiple times and its working great
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC0
Near Elk River, MN 55330
Matt
Job Details: 03/31/2023
"Customer complaint is, THE DRYER IS MAKING NOISE AND IT GET SMALL EXPLOSION,AND GOES ON AND OFF. Inspected and tested. The noise is coming from the burner when it ignites. The ignitor glows and then the valve opens and initially you get a small flame and then it goes whoosh and ignites fully and then works perfectly. Heat is cycling great between 220F and 100F on high heat. The valve assembly and ignitor have been replaced under the manufacture warranty for the same reason and its doing the exact same thing. I installed new gas valve coils and tested and its the same. I think there has to be a gas supply issue. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
LG REFRIGERATOR
Model LMX28988ST/I01
Near Minneapolis, MN 55427
Phillip
Job Details: 03/31/2023
"Today the whole unit was not cooling. I had to completely recover the refrigerant and installed a valve on the low side. I also replaced the filter drier. I added about 2 ounces of refrigerant. My suction pressure was around 55 psi and the high side pressure was around 60 psi. Those pressures indicate the compressor has failed. I gave the customer the new quote for the compressor job replacement. I went to Sundberg and got a compressor. I replaced the compressor and then added nitrogen to test for leaks. I got the pressure up to 200 psi, I found no leaks from the evaporator or from my solder connections. I blew out the nitrogen and hooked up the vacuum pump. I let the pump run for 15 minutes and pulled it down to 500 microns. I charged 5.11 ounces of 134a refrigerant. While it was off and pulling a vacuum I did the software update. The suction pressure was 20 psi and dropping. The high side had good heat and the condenser was starting to get warm. I advised the customer to wait 24 hours before adding food. ; pckd up 1 TCA38151706 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W9RXXMFWS01
Near Saint Paul, MN 55104
Delton
Job Details: 03/31/2023
"I replaced evaporator motor but when I got here it was running and refrigerator was cooling. But based on what customer was saying and symptoms it could be related to evaporator motor. But Customer said the refrigerator was silent and didnt even hear the compressor running. So it could be the defrost control board or the cold control.I replaced evaporator fan motor and customer will call back if problems continue and if that is the case then the cold control or the defrost board would need to be replaced.Im not collecting payment because i suspect its the cold control or defrost control board. I informed customer what to listen for if the fridge fails again. .Defrost control board WP2304099; cold control 2200830; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Oakdale, MN 55128
Delton
Job Details: 03/31/2023
Customer says that clothes feel too wet when cycle is done. I ran test with load of towels and washer fills agitates and spins. Towels feel spin out good. I showed customer that I cannot wring water out of the towels. Customer said that their old washer got the clothes more dry. Ran test and washer is working good.
We serviced a
GE DISHWASHER
Model GDT665SFN0DS
Near Minneapolis, MN 55448
Matt
Job Details: 03/31/2023
"Customer complaint is, LEAKING UNDER THE UNIT ON RIGHT SIDE. Inspected and tested. Found the dishwasher is leaking from the rubber elbow on the circulation pump. Also the heating element bushings are gone. Needs a new circulation pump and heating element. Quoted customer $509. for repairs. Customer approved repairs. Parts on order. ; ordrd 1 WD05X30298 (Heating element) and 1 WD19X25700 (Circulation pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details: 03/31/2023
"Customer complaint is, LIGHTS AT THE FRIDGE AND FREEZER ARE NOT WORKING. Inspected and tested. FF compartment temperature was 39F and freezer was 1F. Found the top back left light in the FF compartment and the freezer light are not working. Needs 2 new light modules. Installed light module and tested. All lights are working great. Refrigerator is now fixed."
We serviced a
GE DRYER
Model DJXR433EG7WW
Near Plymouth, MN 55446
Phillip
Job Details: 03/31/2023
"The timer knob was broke and the start switch knob is broken. I found the start switch turns hard. I replaced the start switch, start switch knob and the timer knob. Its all working good now. ; saved tckt"
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Chanhassen, MN 55317
Adam
Job Details: 03/31/2023
Found that it had an AE error code which is a leak code. Pulled unit out and notice water in pan. Removed water then tested for 30 minutes never had a leak. Let customer know it could have been from the water coming from the door or anywhere. Its had to diagnose when it doesnt leak. Customer said few times the top spray falls off. And she said last time they ran it before giving the code it ran with out the top spray arm. Told customer that could cause some issues. Quoted for replacement and rescheduled; ordrd 1 AEC74357401 (Upper spray)
We serviced a
KENMORE DRYER
Model 11097086601
Near Waconia, MN 55387
Adam
Job Details: 03/31/2023
Unit makes a squeaky noise at times is the customers complaint. Verified complaint. Unit definitely is making a squeaky noise. Disassembled unit and found the idler is bad. Quoted customer for repair kit and rescheduled customer. ; used 1 4392067 () from stock
We serviced a
SAMSUNG WASHER
Model WA40J3000AW/AA
Near Maple Grove, MN 55311
Adam
Job Details: 03/31/2023
Washer stops and doesnt finish a cycle. I found a few different things. One the guy only has cold water running to the unit. So let him know needs booth hooked up or it will sense the water isnt entering correctly. Put unit to a spin and it will not kick on the motor. Found that motor has failed. Quoted blue book CDC31-00080B motor. Customer is going to pass on repairs.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Champlin, MN 55316
Matt
Job Details: 03/31/2023
"Customer complaint is, NOT KEEPING TEMPS IN OVEN. Customer also said the fan is noisy. Inspected and tested. Found the bake element is fried and the cooling fan is really loud. Quoted customer $522. to install new bake element and cooling fan. Customer approved repairs. Installed new bake element and cooling fan. Tested and oven is working great. Range is now fixed."
We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A2
Near Maple Grove, MN 55311
Adam
Job Details: 03/31/2023
Unit isnt heating was customers complaint. Verified complaint unit tumble but not heating. Removed front of unit and tested to watch igniter. Igniter will glow but wont light. Gas is on. Found the coils are bad. Quoted customer blue book for new igniters. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
MAGIC CHEF VENT HOOD
Model 440
Near St. Cloud, MN 56301
Seth
Job Details: 03/31/2023
custom installation Im unsure we could access it ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
AMANA RANGE
Model ARG7600WW
Near Forest Lake, MN 55025
Nate
Job Details: 03/31/2023
"Front right burner doesnt spark. Had to remove wires from two right burners, and swapped them. Now both spark and ignite great. There was a bad connection at the ignitor, which I cleaned off and reconnected."
We serviced a
GE WASHER
Model GTW465ASN1WW
Near St. Cloud, MN 56301
Seth
Job Details: 03/31/2023
"Noise complaint only the water is a plumbing leak. The noise is typical but louder than when it was new. The platform gearbox is the source. It was oily and discharged all over the belt and running gear. I will need these parts if they authorize the repair. Base - WH43X34257, auger - WH43X31240, Platform - WH03X33730, Belt - WH01X27538, WH43X24454 - cap. ; saved tckt"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Sartell, MN 56377
Seth
Job Details: 03/31/2023
SUD and SE error. There was a blockage and contamination. I removed the blockage and tested. It is now fixed.
We serviced a
BEKO++ WALL OVEN++
Model WOS30100SS
Near Sartell, MN 56377
Seth
Job Details: 03/31/2023
I replaced the board per the service bulletin and tested the range it held temperatures well. The wall oven is now fixed.
We serviced a
AMANA DRYER
Model LG8409W2
Near Forest Lake, MN 55025
Nate
Job Details: 03/31/2023
"Dryer slowly slows down. Then stops tumbling. Found a bad Motor WP2200376 and blower wheel 56000.?; O-emld tckt , states that autho needed"
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/31/2023
The customer complaint is that sometimes some of the clothes get some dark spots on them. On the back supply grill there is something that looks like melted plastic. I removed the grill cover and replaced it. I ran temps and the high heat temp was 206 the low temp before it cycled back on was 136. Temps look normal. I checked the air flow and the air flow test is good. No issues found.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Saint Joseph, MN 56374
Seth
Job Details: 03/31/2023
"Leaking pump, failed main Board and possible UI I quoted via bluebook he will talk to his wife please order all the parts if they approve repairs."
We serviced a
LG DRYER
Model DLG3744U
Near Maplewood, MN 55109
Delton
Job Details: 03/31/2023
Found that front rollers were worn out. Customer approved estimate. Replaced rollers and cleaned out inside dryer of lint build up. Tested and dryer now runs quiet and is heating and working good.; pckd up 1 Agm75510755 (Rollers (set of 2))
Near Corcoran, MN 55340
Phillip
Job Details: 03/31/2023
The customer said the freezer stopped cooling well and was making a loud noise. I found the fan was blocked by ice and not running. I removed the fan and it works fine. Under the evaporator there is about 2 inches high of ice and ice was built up behind the fan. The customer wants to un plug it and defrost it manually.
We serviced a
LG REFRIGERATOR
Model LFXS28968S
Near Lino Lakes, MN 55038
Nate
Job Details: 03/31/2023
"Freezer is 71 degrees, 68 in fresh food section. Compressor is drawing .62 amps, black and red lines to it. Compressor is running and buzzing, no frost on evaporator. Condenser line is cool. Customer requested we mark this as urgent. Island 3.5 ft in front of fridge. ; O-emld tckt"
We serviced a
ELECTROLUX DISHWASHER
Model FDB1100RHC2
Near Minneapolis, MN 55406
Nate
Job Details: 03/31/2023
"Main motor pump runs loud, is rusted and leaking. Replaced motor and cleaned out filter. Runs great now with no leaks."
We serviced a
KENMORE DISHWASHER
Model FFBD2412SW2A
Near Minneapolis, MN 55418
Delton
Job Details: 03/31/2023
Found that the dishwasher has power going to the board but no response when trying to turn on dishwasher. Looks like the transformer on the board shorted out as i see black smoke and smells like it burnt up. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 5304529215 (Control bord)
We serviced a
WHIRLPOOL DRYER
Model 11072332512
Near Rogers, MN 55374
Adam
Job Details: 03/31/2023
Customer complaint was a burning smell. Wanted dryer vents cleaned. And dryer looked at. Disassembled dryer and found right away there was a fire inside the dryer. Looks like the back roller is toast the belt is toast and wiring. Showed customer and explained what parts she would need. She wants a new dryer. Customer is going to replace the dryer
We serviced a
SAMSUNG REFRIGERATOR
Model RH22H9010SR/AA
Near Apple Valley, MN 55124
Delton
Job Details: 03/31/2023
Found that fridge is getting 23 C error. Pulled out fridge and verified that condenser fan is not running. Customer apporved estimate. Ordering part and rescheduling.; ordrd 1 DA97-15765C (Condenser fan)
We serviced a
BEKO++ DISHWASHER
Model DUT25401W
Near Eagan, MN 55122
Delton
Job Details: 03/31/2023
After running for 30 minutes i found that the hose clamp was not attached to the water inlet (see picture) to the sump so it was leaking slightly from there. I added new clamp and hose is now secure and no more leaks. Dishwasher is working good.
We serviced a
KENMORE DISHWASHER
Model 665.162694
Near Anoka, MN 55303
Phillip
Job Details: 03/31/2023
The customer said the dishwasher will start but then stops about 15 minutes later . I started the dishwasher and it filled. I then heard the was motor humming. I removed the sump and mash motor. I found the motor had been leaking and the motor was locked up and hard to turn. It needs the wash pump assembly. I gave the customer the blue book quote. I created a estimate.
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS0
Near Rogers, MN 55374
Phillip
Job Details: 03/31/2023
"The customer ordered and replaced the control board. I verified the install was done right. I checked for faults and there was 3 all related to not filling- 6-4 6-1 6-6. I checked again the water valve and float switch, through the wiring the switch has continuity and the water valve was reading 1064 ohms. During the fill I was not getting 120 volts ac out the board again. I checked and disconnected the owi sensor and tested it again. I checked all connections and it still was not working. I went to check voltage one last time and all of a sudden it started to fill. Now for some reason its working. I did a drain and fill 6 times and its working good now. I tugged on the wires and pushed and pulled on the connections while it was filling and it continued to fill the whole time. I advised the customer that if it happens again it could be a harness issue."
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/24
Near Eden Prairie, MN 55347
Adam
Job Details: 03/27/2023
Unit would make a loud noise randomly during the cycle. Found the noise will only happen when the drain pump and motor was running. Sounds like the noise is coming from the drain pump itself. Ordering new pump and rescheduled ; ordrng 1 00631200 (PUMP & MOTOR ASSM - DRAIN)
We serviced a
SAMSUNG MICROWAVE
Model ME11A7510DG
Near Fridley, MN 55432
Nate
Job Details: 03/27/2023
"Needs new door/touchpad assembly because the buttons sporadically dont work and display doesnt work. It buzzes loud while it runs, which it has done since day 1. ; O-emld tckt"
We serviced a
LG DISHWASHER
Model SKSDW2401S
Near Edina, MN 55439
Adam
Job Details: 03/27/2023
"Installed new motor and used new wiring harness plug to do repair. After install tested multiple times for leaks and see if the breaker would trip. Put unit through test mode and was working great; saved tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 1068614880
Near St. Cloud, MN 56303
Seth
Job Details: 03/27/2023
I replaced the failed cold control. It started right up. The dial indicator is no longer aligned appropriately. I marked it for the customer and we had a conversation about adjustments. The fridge is now fixed.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCC151JWH0
Near Minneapolis, MN 55424
Adam
Job Details: 03/27/2023
Installed parts then tested multiple times unit is working great
We serviced a
MAYTAG RANGE
Model MGR5755QDS
Near Saint Michael, MN 55376
Matt
Job Details: 03/27/2023
"Customer complaint is, BAKE DOES NOT WORK. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE
Near Saint Michael, MN 55376
Phillip
Job Details: 03/27/2023
"The ice maker was broken and removed, the main display was dead. Today I replaced the ice maker, rear board and the display board. The ice maker cycled and the display is now working. The fridge is cooling fine."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Saint Michael, MN 55376
Phillip
Job Details: 03/27/2023
The gasket was falling out and was not in good shape anymore. I replaced the gasket and collected the remaining balance from the total the customer was told over the phone. I ran the dishwasher and its not leaking.
We serviced a
HOTPOINT RANGE
Model RGB790SEH
Near Minneapolis, MN 55407
Nate
Job Details: 03/27/2023
"Broil hasnt been working according to customer. I tried 5 times and every time I put it on broil it glowed bright and ignited within 15 seconds. No part needed today. Just trip charge. If broil stops working in next 60 days customer may call, and would need a quote for the round broil ignitor, parts and labor but no trip charge."
We serviced a
KITCHENAID WALL OVEN++
Model KEBC207KSS05
Near Maple Grove, MN 55311
Phillip
Job Details: 03/27/2023
L the board relay had shorted and the power transformer failed. I sent the board in for repair. Today I installed the main board and the power transformer. Both ovens are working and they both heated up to 350. I collected the total by check.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Saint Michael, MN 55376
Matt
Job Details: 03/27/2023
"Customer complaint is, DOES NOT HEAT. Inspected and tested. Microwave runs, but doesnt heat. Door switches and transformer tested good. Needs new magnetron, capacitor and diode. Parts on order. I need extra time on this. ; ordrd 1 5304509479 (Diode) and 1 5304509478 (Capacitor) and 1 5304519335 (Magnetron)"
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DI6
Near Minneapolis, MN 55419
Delton
Job Details: 03/27/2023
Customer says itll drain but still seems like itll not fully drain. I tested both upper and lower drawer and the drain line runs far (see picture) and there is no high loop but the drain line is behind built in cabinet to where i cannot add high loop. I explained that to customer and while it still drains there will always be a little water that sits underneath filter and since the water almost fully drains that you cannot see it above the bottom tray it is still functioning and draining almost fully.They will use it as normal.
We serviced a
KITCHENAID DISHWASHER
Model NONE
Near Maple Grove, MN 55311
Matt
Job Details: 03/27/2023
"Customer complaint is, REMOVE DISHWASHER AND LEAVE IT IN THE KITCHEN. Removed dishwasher and left in the center of the kitchen. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Plymouth, MN 55446
Adam
Job Details: 03/27/2023
Installed new control board and check valve then tested unit and its working great let unit run for 20 minutes and never had an issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Minneapolis, MN 55441
Phillip
Job Details: 03/27/2023
The customer had a new dishwasher for me to install. I installed the new dishwasher and ran it checking for leaks. No leaks and its all working good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near Maple Grove, MN 55369
Matt
Job Details: 03/27/2023
"Customer complaint is, LOWER HEATING ELEMENT IS NOT WORKING. Inspected and tested. Found the bake element is fried. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
ASKO++ DISHWASHER
Model 1075253156
Near Minneapolis, MN 55419
Delton
Job Details: 03/27/2023
"Found that the upper rack level selector was not positioned correctly so the water would lose pressure and not go forwards the spray arm. Also the top was full of hard water/calcium build up blocking spray holes. I cleaned out as much as i could bit suggested that they use dishwasher magic to really clean the inside. Mechanically dishwasher is working good.(If problem continues will need to order upper spray arm diverter device, see picture)"
We serviced a
LG WASHER
Model WT5270CW
Near Minneapolis, MN 55405
Delton
Job Details: 03/27/2023
"Replaced lid switch, tested and washer now starts, fills, agitates, drains and spins. Washer is working good."
We serviced a
KENMORE DISHWASHER
Model 665.13269K113
Near Saint Paul, MN 55106
Delton
Job Details: 03/27/2023
Leaking from dirverter seal underneath dishwasher (see picture) I tired new dirverter seal but still leaks so would need new sump assembly. I tired to look up the assembly but couldnt find part as it only came in different parts. Could you see if you can find the .sump WPW10455268; dirverter motor W10537869; Dirverter grommet seal (part number??) cant find it or would need to order generic part from amazon?; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ramsey, MN 55303
Matt
Job Details: 03/27/2023
"Customer complaint is, LEAKING WHEN ITS WASHING. Inspected and found the heating element bushings are gone. Installed new heating element and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DRYER
Model MISSING
Near Minnetonka, MN 55305
Nate
Job Details: 03/27/2023
Got here and only a child was home. They said an adult will be home Thursday so Im coming back Thursday to look at dryer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MONTGOMERY WARDS MICROWAVE
Model KSA-8273A
Near Minneapolis, MN 55416
Nate
Job Details: 03/27/2023
"Control panel is dead. Its getting 120 volts AC. Needs new main control board. DW can you see if anyone would refurbish it, and if so, what it would cost, and call customer?; saved tckt"
We serviced a
KITCHENAID WALL OVEN++
Model KEBS207SSS00
Near Minneapolis, MN 55410
Nate
Job Details: 03/27/2023
"Both ovens 50 degrees too low. I checked for errors in history, no errors. I checked and made sure all bake and broil elements work. I then recalibrated it 30 degrees higher, and put each oven on bake. Both ovens reach temp of 350 fine. Showed customer/ and explained delay on preheat between actual temp and temp on display. They have a thermometer inside the oven and it most likely reads lower. Takes 30 minutes according to customer to get up to set temp. For me with it recalibrated it took 15 minutes for upper and 12 minutes for lower."
We serviced a
LG DRYER
Model DLG2302W
Near Minneapolis, MN 55406
Nate
Job Details: 03/27/2023
Unit dead. Found a shirt stuck in blower wheel. All fuses and cutouts good. Main PCB getting 120 but is dead. Needs new main PCB. Quoted BB. Customer will talk it over with husband and let us know if they want to do the repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Waconia, MN 55387
Adam
Job Details: 03/27/2023
Same issue is happening where it will fill but wont start. Customer said its random. Some days works for awhile next time it wont work a few times in a row. Customer said the time does count down but wont actually wash or anything. Customer is going to watch it more and try to have happen where we can video stream or he will take pictures or videos of what cycle and when its doing it. Just to build up more of a case. I couldnt get it to not work. ;
We serviced a
BEKO++ WALL OVEN++
Model WOS30100SS
Near Sartell, MN 56377
Seth
Job Details: 03/27/2023
UI loosing connection to the main control Board. There is a service bulletin for this issue. 2020-66 is the number. It requires a new board and data cable. 267600070 is the new part number per the bulletin paperwork see pics. There are no clear answers about the Data cable if it is included or is a new part number not detailed on the bulletin. Please research and order parts.; O-emld tckt
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3626SS
Near Hastings, MN 55033
Delton
Job Details: 03/27/2023
"Customer says ice maker will intermittently make loud grinding noise. When i test it both cycle and drop ice. So based on customer saying its intermittent the ice maker would need to be replaced.Please lookup part and order, and reschedule customer.; saved tckt"
We serviced a
BEKO++ DISHWASHER
Model DUT36520X
Near Minneapolis, MN 55422
Phillip
Job Details: 03/27/2023
The customer said it was giving the E01 code and some water was inside the dishwasher. The code is for a leak in the bottom pan. I got all the water out and then ran the dishwasher. The customer also said that one time it was not drain gas good and it had leaked once before. Another servicer was out and said it was from the door not shutting. I ran it and it never leaked. When it drained it sounded like it was draining for the first time. It drains good now. The door was rubbing on the trim pieces. I adjusted how it was installed and made sure the door shuts better. I advised the customer of what I did.
We serviced a
KENMORE WASHER
Model 79629272001
Near Sartell, MN 56377
Seth
Job Details: 03/27/2023
I replaced the control board. I tested it with a drain and spin and it worked flawlessly
We serviced a
GE DRYER
Model GTD45GASJ2WS
Near Minneapolis, MN 55422
Phillip
Job Details: 03/27/2023
I found the timer was failing and not always closing the contacts to heat. Today I replaced the timer. When you turn the timer knob it feels smother and its heating on all cycles.
We serviced a
SPEED QUEEN DRYER
Model ADGE9BGS113TW01
Near Saint Paul, MN 55108
Nate
Job Details: 03/27/2023
Dryer has a bad door switch so dryer thinks the door is open. Quoted BB for new door switch. Coming back Thursday to install. ; ordrng 1 D512973 (Door switch)
We serviced a
BEKO++ DISHWASHER
Model n/a
Near Hastings, MN 55033
Delton
Job Details: 03/27/2023
Found that the installers covered the indicator light underneath dishwasher. I moved installation and now light shines on floor to indicate that dishwasher is on. I also showed customer to use the increased dry function on and also turned on the door actuator that will pop open at end of cycle to increase drying.Dishwasher is working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Woodbury, MN 55125
Delton
Job Details: 03/27/2023
"As I got here customer said that refrigerator started cooling and all lights started working, but ice maker stopped making ice. I checked ice mold and no ice or water in there. I ran test and ice maker cycles but when i tried to fill it did not fill but i could heat water valve trying. I ran it 4 times and then ice maker fills. So maybe there was a air gap stuck in the line? But it is cycling and fills now. As far as the weird no cool or power issues. It commonly relates to getting moisture in the UI or UI drawer wire harness frays. But since everything is working and tests good as im here I cant fully determine what is failing. Customer will call back if problem continues.UI board WPW10769076; UI harness W11170612; dual water valve WPW10341329"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details: 03/27/2023
"Customer complaint is, LIGHTS AT THE FRIDGE AND FREEZER ARE NOT WORKING. Inspected and tested. FF compartment temperature was 39F and freezer was 1F. Found the top back left light in the FF compartment has failed and also the freezer light. Needs 2 new light modules, part number W10695459 for both. Dana can you call this in for authorization. Im assuming this is covered, but I thought Whirlpool was covering these under warranty. ; saved tckt"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Minneapolis, MN 55443
Phillip
Job Details: 03/27/2023
The customer said that the washer makes a squeaking sound in the agitate cycle and sometimes when she selects the deep Fill it does not come on. Today the deep fill is working for me. Another servicer was out and said it needed a transmission and motor. I put in 6 or more heavy towels and ran a agitate cycle. I let run for a while and it sounded normal. I tipped it back and found sound oil in the belt but not much. I cleaned up the oil and then replaced the belt. I ran a agitate again and it sounds good. I then ran a spin and it sounds normal. I added a list of parts that it would need if they call back. Also allow 2 calls worth if they call back. Control WH22X35597Gear case WH03X33731Motor WH49X25375Auger WH43X31240Auger base WH43X24357Belt WH01X24180; used 1 Wh01x27538 (Belt) from stock
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW1
Near Saint Paul, MN 55104
Nate
Job Details: 03/27/2023
Replaced bad latch and lid switch magnet. Now it runs great. ; pckd up 1 5304520868 (Lid magnet)
We serviced a
LG DRYER
Model DLGX5102V
Near Elk River, MN 55330
Matt
Job Details: 03/27/2023
"Customer complaint is, NOT HEATING UP. Inspected and tested. Found the resettable fuse was tripped. Reset and vacuumed out inside of dryer. Reassembled and tested. Dryer is getting really hot. The outside of the house has the vent cover with the float. I recommended customer replace vent cover and clean their vent."
We serviced a
LG DRYER
Model DLE5955W
Near Woodbury, MN 55125
Delton
Job Details: 03/27/2023
"Took apart dryer and cleaned out inside dryer of lint build up. Tested and dryer is tumbling, heating and working good. Checked vent and outside vent and it is blowing air out and cycling heat normally. Dryer is working good."
We serviced a
LG REFRIGERATOR
Model LBC22520TT
Near Minneapolis, MN 55418
Nate
Job Details: 03/27/2023
"Freezer was warming up, now fresh food too. 50 degrees in fresh food section, under a bottle of orange juice (simply orange). Freezer is 50.4 degrees. The compressor is drawing .50 amps on black wire, .6 amps on blue wire and pink wire. Evaporator does not frost over except at the inlet. Please call customer with a quote for sealed system work. Lots of room in kitchen to pull fridge out. She did say she would like a quote, but its been at the house since she moved in 10 years ago and shes never liked the fridge. Not the original owner of the fridge. ; saved tckt"
We serviced a
ELECTROLUX WASHER
Model EIFLS60JIW1
Near Eden Prairie, MN 55347
Adam
Job Details: 03/27/2023
Unit is leaking out the front. Found the bellow had a hole in it. Quoted customer replacement and rescheduled. ; ordrng 1 134616100 (DOOR BOOT BELLOWS KIT)
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS0
Near Rogers, MN 55374
Phillip
Job Details: 03/24/2023
The customer said it does not fill with water. I started the dishwasher and the water valve is not getting power. I checked the valve from the main board. The valve and float switch ohm good. I do not get 120 out the board for the valve. It needs a board. I gave the customer a quote for the repair. I added the quote to pics. At this time the customer declined the repair.
We serviced a
GE DISHWASHER
Model GLD6560L00SS
Near Osseo, MN 55311
Phillip
Job Details: 03/24/2023
The customer said the dishwasher is not washing as good as it use to. I started a cycle and found the lower spray arm sprays water but it was not spinning. I checked the jet holes and the ends were plugged up. I cleared the jets and tried it again. Now the spray arms are spinning and it sounds like its washing better. The front legs were not level so the front was low. I adjusted the front legs so the dishwasher is sitting level.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Eden Prairie, MN 55346
Phillip
Job Details: 03/24/2023
The customer said the dishwasher makes a loud rattle sound when it starts. It happens within the first 10 minutes. The cut had the bottom cover off when I arrived. I started the dishwasher and it filled and started to wash. The customer said it now sounds normal and we did not hear the noise. I found the power cable was not hooked up inside the box. I fixed the wiring to make it safer.
We serviced a
WHIRLPOOL DRYER
Model WGD97HEXL1
Near Eden Prairie, MN 55347
Phillip
Job Details: 03/24/2023
The dryer was making a burn smell. I took the dryer apart and found it was full of lint that was backing up. The dryer dust is plugged somewhere. The customer will clean it. I cleaned out all the lint and advised the customer that it will smell for a little while.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Otsego, MN 55301
Matt
Job Details: 03/24/2023
"Customer complaint is, opening the fridge door is functional but opening feels rough, GRINDING. Inspected and tested. Found the right door bottom hinge and cam are falling apart. Needs a new hinge and cam. Parts on order. ; ordrd 1 WP2182179 (Closure cam) and 1 W11049959 (Hinge)"
We serviced a
GE REFRIGERATOR
Model CFE28TP2MDS1
Near Woodbury, MN 55129
Delton
Job Details: 03/24/2023
Found that freezer evaporator is frosted over. I cant pull off evaporator cover. Based on running test with newfi the defrost thermistor is reading correctly and i can hear control board relay click when i turn on heater so it appears that the heating element is bad. Quoted for heater and informed customer that fridge will need to have power turned off and allow the evaporator to defrost so i can pull it off when i come back. Customer approved estimate. Ordering parts and rescheduling ; ordrd 1 Wr51x10131 (Freezer Defrost heater)
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCX6
Near Bloomington, MN 55438
Nate
Job Details: 03/24/2023
Replaced bad main PCB and heater. Runs great now.
We serviced a
LIEBHERR++ REF BUILT IN++
Model HCB2080
Near Excelsior, MN 55331
Phillip
Job Details: 03/24/2023
The customer said that for the last couple weeks the freezer temp had been fluctuating up and down. Today the freezer temp was around minus 3 and it was making ice. I pulled the freezer apart and found some frost on the back panel. There is more than. Kemal frost on the top of the coil. I jumped the door switches so the fan runs. The freezer fan comes in but it sounds rough. The fan can be intermittent and thats causing the issue. Please look up the freezer fan and quoted the customer for the repair. Allow 2 hours on return incase I run into trouble. ; states that autho needed
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Big Lake, MN 55309
Matt
Job Details: 03/24/2023
"Customer complaint is, GRATES CRACKED ON THE STOVE TOP. Inspected and found the left grate is cracked in 3 different spots. Needs a new grate part number W11449099. Looks like they both come together as a kit. ; saved tckt"
We serviced a
ELECTROLUX RANGE
Model E36GF76JPS
Near Wayzata, MN 55391
Phillip
Job Details: 03/24/2023
"The customer said they tried the bake and then it was dead. I found the breaker was tripped. I reset the breaker and now the lights are on and the burners work. The broil is working but not the bake. I removed the bottom cover and found the bake burner has cracked and split open. The bake burner tube is touching the ignitor and thats what popped the breaker. The oven selector switch is also touchy and sometimes shuts off. It will need the oven selector switch, bake ignitor and bake burner tube. I was unable to find the model tag. I pulled it out and found nothing in the back. I took and added pics. The customer looked and also could not find the model tag. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"