Service History 90 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model GSL25JFXJLB

Near Minneapolis, MN 55446

Matt

Job Details: 07/14/2023

"Customer complaint is, HANDLE IS LOOSE, FREEZER IS NOT COOLING ENOUGH , FRESH FOOD IS OK. Customer had temperature setting on the coldest for both compartments. Inspected and tested. Freezer was 2F and FF was 40F. I removed the evaporator cover and theres heavy frost on about 30 percent and then nothing on the rest. The sealed system has failed. Also the right door handle is broken. Customer is going to replace the refrigerator."

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Osseo, MN 55311

Matt

Job Details: 07/14/2023

"Customer complaint is, MAKING A LOUD CLONCKING NOISE WHEN ITS WORKING EVEN WITH/WITHOUT ANYTHING IN THE DRYER. Inspected and tested. Started dryer and everything sounded normal. Customer put a bunch of towels in dryer and it still sounds good. I disassembled dryer and rollers, idler pulley and belt all look good. I reassembled and tested. Dryer is testing good."

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Minneapolis, MN 55412

Phillip

Job Details: 07/14/2023

The customer complaint is the washer does not wring all the water out on heavy loads. It works ok on smaller loads but not when they are heavy. I tipped the washer back and found the belt had oil on it. Its not a lot of oil but enough to cause the belt to slip. I cleaned up the oil and replaced the belt. I ran a cycle empty then spin and its working good.

We serviced a

BEKO++ FREEZER

Model BUFR2715WH

Near Minneapolis, MN 55419

Adam

Job Details: 07/14/2023

Unit not cooling verified complaint unit isnt cooling has a slight chill in there. he said they started seeing ice cream not to freeze then everything. Removed evap cover and see photo its dry. Compressor is running. Unit looks like it has a leak. Needs sealed system repair. Its R600

We serviced a

WHIRLPOOL REFRIGERATOR

Model FFTR1614QW4

Near Minneapolis, MN 55416

Phillip

Job Details: 07/14/2023

The bottom of the fresh food door seal was loose. I cleaned the seal and pushed it back in.

We serviced a

BOSCH COOKTOP++

Model NGM80545UC/03

Near Chanhassen, MN 55317

Phillip

Job Details: 07/14/2023

The cooktop was burning clean today. I cleaned all the burners and orifices. I washed and cleaned the caps. I advised the customer how the reignite ignition works. The cooktop is burning clean blue flames.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS5A

Near Saint Paul, MN 55102

Delton

Job Details: 07/14/2023

Found that there is power to the control board but also found that the door was not latching closed. Found that the door latch was already stuck in the closed position which made the control panel not responsive because the door was closed. I reset door latch and now door latches closed and when door is opened the panel lights up and is responsive. Dishwasher is working good.

We serviced a

GE DRYER

Model GTX22GASK0WW

Near Maple Grove, MN 55311

Matt

Job Details: 07/14/2023

"Customer complaint is, ELECTRIC DRYER STOPPED. This is a gas dryer. Inspected and tested. Started dryer on high heat and it spiked to 280F before I shut it off. I removed the vent on the back of the dryer and now its cycling between 175F and 110F. The vent is the problem. It vents out the roof. I advised customer to not use dryer until they have the vent cleaned."

We serviced a

GE WASHER

Model WCRE6270H1WW

Near Chanhassen, MN 55317

Adam

Job Details: 07/14/2023

Washer not spinning out clothing and leaks. Removed front of unit looked at the flashing light code on washer. Was giving a 1 flash long wait which says replace motor. Tested unit and light went normal operation and started to work. It seamed to be slower then normal. Filled unit with water let it run for a bit and no leaks. Drained unit and no leaks. Unit drained quickly also. Light on control board is back to flashing error for bad motor. Let customer know only thing Im getting is a error for a bad motor but everything else is running properly. Quoted for motor. They are going to get a new unit

We serviced a

LG DRYER STACKED++

Model DLGX8001V

Near Maple Plain, MN 55359

Phillip

Job Details: 07/14/2023

We took the dryer down and replaced the heater thermal fuse that was popped. We put it back together and back up and then tested the dryer. The dryer is heating good now. I advised the customer to clean the dryer duct every 6 months.

We serviced a

LG DRYER STACKED++

Model DLEC888W

Near Minneapolis, MN 55414

Nate

Job Details: 07/14/2023

"Unplugged all wires from the main PCB and plugged them back in. Now its actually heating great and not shutting off. There was loose wiring. Running great now.

We serviced a

THOR++ REFRIGERATOR

Model TBC2401DI

Near Saint Paul, MN 55115

Nate

Job Details: 07/14/2023

Replaced bad board. Running great now.

We serviced a

SAMSUNG WASHER

Model WA45N3050AW/A4

Near St. Cloud, MN 56303

Seth

Job Details: 07/14/2023

4c error code. The hot and cold valves are bad. I quoted replacing both. The hot does not vend water at all. The cold is so slow and it times out. The customer declined repairs.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Monticello, MN 55362

Seth

Job Details: 07/14/2023

"The fridge is not cooling in the FF section. I put unit through the diagnostic tests and all the fans and air valves are working great. The thermistors all test right but it just wont cool. The FF Evap fan does not run when the door is closed even with the thermostat showing 66deg. I suspect is frozen up and needs a hard defrost or a board kit. He will defrost it please call him in 4 days from service and see if it started cooling after a hard defrost. If not please order W11533213 board kit and reschedule. Please have the customer make the fridge back accessible for this visit.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Saint Michael, MN 55376

Matt

Job Details: 07/14/2023

"Customer complaint is, STARTED BY ITSELF AND WATER STAYING IN GASKET. From what the customer was explaining, it sounds like the drain pump was running continuously until he unplugged it. I get a stored F3E1 error, which is a water level system error. I removed the airtrap assembly on the back of the washer and it was clear. Also removed the drain filter and it was clean. Ran washer through quick diagnostics and everything worked great and no errors. I installed new pressure sensor and started a quick cycle and about 2 minutes in gave me a F3E1 error and started running the drain pump continuously. Quoted customer $560. to install new board, but Im going to bring a pressure sensor hose with me and try that first. Customer approved repairs. Parts on order. ; ordrd 1 W11044559 (Pressure hose) and 1 W11201290 (Main board)"

We serviced a

BEKO++ DISHWASHER

Model DUT25401W

Near Oakdale, MN 55128

Delton

Job Details: 07/13/2023

Ran test and all functions are working good. I showed and referred customer to user manual on how to load dishes and explained what settings to use for best washing and drying.

We serviced a

SAMSUNG REFRIGERATOR

Model RS263TDBP/XAA

Near Rice, MN 56367

Seth

Job Details: 07/13/2023

"Water line in the door is broken and leaks. The door is NLA, the water line appears to be molded into the liner. No repairs is possible."

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSE

Near Saint Paul, MN 55117

Delton

Job Details: 07/13/2023

No power going to igniter. Found that there was bad solder joint on the board. Cleaned solder joints and put new solder on relay. Tested and igniter now gets power and oven is heating and working good.

We serviced a

JENN-AIR REFRIGERATOR

Model JBR2088HES

Near Minneapolis, MN 55416

Delton

Job Details: 07/13/2023

"Ice maker mold is leaking and is corroded and chipped as well. Customer approved estimate. Replaced ice maker, tested and it cycles and fills, no leaks. Ice maker is working good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QW4A

Near Albertville, MN 55301

Matt

Job Details: 07/13/2023

"Customer complaint is, after replacing the board, screen goes dark and shuts down after about 10 minutes. No PF error anymore. Inspected and tested. Customer started a normal cycle when I got here and it ran for over 25 minutes and was working perfectly. I canceled and drained and started a heavy cycle and watched it for over 25 minutes and it was working perfectly.

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A211

Near Saint Michael, MN 55376

Matt

Job Details: 07/13/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Ran washer through a rinse and spin and it filled, agitated, drained and spun out nicely. The drain pump is loud though. I installed new drain pump and tested. Washer is now fixed.

We serviced a

WHIRLPOOL DRYER STACKED++

Model WGD8300SW2

Near Osseo, MN 55369

Phillip

Job Details: 07/13/2023

The customer said the dryer does not heat. I started the dryer on a time dry. The dryer was heating up. After it cycled 3 times on the fourth try the igniter glows then goes out. The gas coils are weak and need to be replaced. I checked the airflow outside and it was only 9 mph. The vent is too high and the duct was too far of a run for our brush. I advised her to call a dryer vent company.

We serviced a

GE REFRIGERATOR

Model GSS20IBMBWW

Near Maple Grove, MN 55369

Phillip

Job Details: 07/13/2023

The customer said the fresh food section was freezing food at the bottom and food at the top was not as cold. I found frost building up on top of the panel in the freezer and there was some frost on the ceiling in the freezer. The freezer door is not sealing tight on the top right corner of the door. I completely defrosted the top of the evaporator and removed ice chunks. I warmed up seal and stretched it out so the freezer door seals better.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Eden Prairie, MN 55347

Adam

Job Details: 07/13/2023

Not making ice. Put in test mode. Tested ice bucket switch which was good. Next put unit in harvest mode. Unit needs a new control board.

We serviced a

WHIRLPOOL RANGE

Model GS440LEMQ2

Near Elk River, MN 55330

Matt

Job Details: 07/13/2023

"Customer complaint is, GAS LEAK ON THE TUBE IN THE OVEN WHERE THE GAS CONNECTES TO THE REGULATOR MAYBE IGNITER. Customer had gas turned off when I got here. Inspected and tested. Turned gas on and inspected valve and connectors with liquid leak detector and could not find any leaks. I tested burners and preheated oven to 350F and watched it cycle and everything is working great. I cant find a leak or anything wrong with this range."

We serviced a

KENMORE DRYER

Model 11082836100

Near Eden Prairie, MN 55347

Adam

Job Details: 07/13/2023

Customers complaint unit not heating. Verified complaint unit not heating on any cycle. Unit is getting 240 volts. Removed kick panel. Tested thermostat and thermistor all good. Tested element and that was burnt out. Quoted then installed part. Tested everything is working properly now.

We serviced a

MAYTAG WASHER

Model MVWC400XW4

Near Elk River, MN 55330

Matt

Job Details: 07/13/2023

"Customer complaint is, UNLOCKED IN MIDDLE OF SPIN CYCLE AND THEN STAYED LOCKED. Inspected and tested. Found a basket speed fault error. The sensor on the actuator has failed. Customer approved repairs. Installed new actuator and tested. Washer is working great. Washer is now fixed.

We serviced a

WHIRLPOOL DRYER

Model WED88HEAW1

Near Edina, MN 55424

Delton

Job Details: 07/13/2023

"Found that the idler wheel is worn out. Also customer wanted vent replaced behind dryer. Replaced idler and vent, tested and dryer is running quiet and working good.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3626SS

Near Minneapolis, MN 55411

Nate

Job Details: 07/13/2023

"20.6 in lower right freezer even though it was set to be a freezer. 4 in lower left freezer. 39 in fresh food. Set to negative 5 in freezer. Tested the sensors and sensors read perfectly. Customer already had the main PCB changed on this fridge. In service mode we saw that the 3 way valve was set to fresh food, so it was treating the freezer on the bottom right as a fresh food section. programmed it to switch and have it as a fz section. We then set both freezers to zero and fresh food to 39.

We serviced a

BOSCH WALL OVEN++

Model HMC80251UC/01

Near Victoria, MN 55386

Adam

Job Details: 07/13/2023

Installed part from last diagnosis. Tested and it lit up and everything was working till I tried to heat would pop the breaker. Found two bad switches. Replaced the switches and fuse. Now its working properly. Tested all features broil, convection, and microwave. Its working great. Reinstalled into cabinet.

We serviced a

KENMORE MICROWAVE

Model 72185033010

Near Shorewood, MN 55331

Adam

Job Details: 07/13/2023

Unit will trip breaker when ever trying to heat. Disassembled checked switches all good. Next removed power to the transformer. Tested and didnt pop. So the cap or transformer is bad. Replaced capacitor and tested. Unit is working and heating properly. Reassembled unit and tested again unit is working great.

We serviced a

KENMORE DISHWASHER

Model 630.163044

Near Minneapolis, MN 55417

Delton

Job Details: 07/13/2023

"Found that there is debris stuck in drain pump. Cleaned out pump, tested and dishwasher drains fully and is working good."

We serviced a

KENMORE RANGE

Model 66575014101

Near Rice, MN 56367

Seth

Job Details: 07/13/2023

"Not heating consistently. Dsi board is bad and the bake burner needs to be updated.

We serviced a

GE WASHER

Model HTW240ASK6WS

Near Minneapolis, MN 55408

Nate

Job Details: 07/13/2023

Only puts hot water into the washer. Found the two waterlines were swapped. I put the cold line to the cold valve and hot to the hot valve and now it works perfectly.

We serviced a

SAMSUNG RANGE

Model NX583G0VBSR

Near Minneapolis, MN 55426

Nate

Job Details: 07/13/2023

"Oven taking a long time to heat. Found a bad bake ignitor. Replaced it, heats and ignites great now.

We serviced a

SUBZERO++ REF BUILT IN++

Model 532

Near Hopkins, MN 55343

Nate

Job Details: 07/13/2023

"Replaced bad defrost timer and Icemaker. Both work great now. Cycled Icemaker and it filled with water.

We serviced a

SAMSUNG DRYER

Model DV218AEW/XAA

Near Wayzata, MN 55391

Nate

Job Details: 07/13/2023

"Not heating. Found a bad heater assembly and roller. Replaced both. Heats and runs quiet now.

We serviced a

BEKO++ DISHWASHER

Model DUT36522X

Near Prior Lake, MN 55372

Delton

Job Details: 07/13/2023

"Replaced soap dispenser, tested and soap door now shuts and locks. Tested and opens during cycle. Dishwasher is working good."

We serviced a

FRIGIDAIRE RANGE

Model FGGF3056KFB

Near Minneapolis, MN 55407

Phillip

Job Details: 07/13/2023

The customer says their carbon monoxide alarm went off when the oven was being used. They had the gas company out and they red tag the range and shut the gas off. I opened the oven door and found on the bottom they have a silicone mat inside and the mat is covering the vent holes in the oven bottom. I removed the silicone mat and advised them to never use that. I turned the gas back on and then removed the oven bottom. I started the bake and watched the flame around the burner. The flames look good and blue. The flame is not lifting off the bake burner tube. I put it all back together and tested the oven at 350. The oven heat to 350 with no issues. I advised the customer to contact the gas company to check the CO level again if they want.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Minneapolis, MN 55444

Phillip

Job Details: 07/13/2023

"The dryer powers on but when you press start the dryer does not start. I took the dryer apart and tested the blower and thermal fuse. The thermal fuse was bad. I replaced the fuse and reassembled the dryer to test. The dryer now runs and heats. I went outside and tested the airflow, the bottom vent flap does not open and the airflow tested 15 mph. I took pictures and added them. I told the customer the airflow was not good and that can be causing the fuse to fail. The customer said he blew out the duct last time. I advised that the way the dryer is hooked up can be the problem. I advised the dryer duct is to far and the duct box behind the dryer can reduce the airflow. The customer said he would try and fix it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHAXSQ00

Near Otsego, MN 55330

Matt

Job Details: 07/13/2023

"Customer complaint is, NO ICE. Inspected and tested. Freezer temperature was 5F and FF was 37F. I found the ice maker was turned off. I turned ice maker on and it cycled and filled with water. Ice maker is testing good."

We serviced a

WHIRLPOOL WALL OVEN++

Model RBS245PDQ2

Near Minneapolis, MN 55427

Nate

Job Details: 07/13/2023

"Bake element not coming on. Main PCB is not sending 120 to the terminal with the red wire. they decided to go ahead and do onsite repair. Replaced the bad relay repairing the board. Tested it, bakes great now. Got to 350 no problem.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF5

Near Hanover, MN 55341

Phillip

Job Details: 07/13/2023

"The ice maker does not cycle to make ice. The freezer temp was set to 0 and I got a temp around 1 degrees. The fresh food is set to 39 and I got 39 degrees. I ran the ice maker harvest and the ice maker is making a big pop sound. I looked at it and the ice mold is bent and it gets stuck. I pulled the fridge out and inspected the back wall. There is no ice building up on the back and no frost or ice under the ice maker compartment. I ran the water fill test and the ice maker fills up good. I needs a new ice maker. Pleas get approval and order one. Ice maker 243297613; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASRIAA

Near St. Cloud, MN 56303

Seth

Job Details: 07/13/2023

The ice maker wont respond. Please get authorization for replacing it the part is entered you will need to order.; ordrng 1 DA97-07603B (Ice maker)

We serviced a

ASKO++ DISHWASHER

Model DBI664IXXLS.U

Near Minneapolis, MN 55424

Delton

Job Details: 07/13/2023

"Dishwasher is draining slowly. The pump is running but water i trickling out slowly. I checked hose and seems like there is something in the hose blocking the flow I tried to fish it out but still draining slowly.I cant pull up any parts since my internet sucks. Needs drain hose and incase order drain pump. I could quote for both parts and if it is just the hose I will reduce estimate at that time.Schedule 2 hours for repair, Never done it before and i know you have small opening in the back of dishwasher to remove hose and pump. Have to disconnect dishwasher to pull it out.Needs and quote for drain pump motor and long drain hose to sink.; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Elk River, MN 55330

Matt

Job Details: 07/13/2023

"Customer complaint is, LEAKING FROM THE FRONT. Inspected and tested. Found theres at least 4 holes in the door bellow. Needs a new bellow. Part on order. ; ordrd 1 W11314648 (Bellow)"

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Minneapolis, MN 55422

Nate

Job Details: 07/13/2023

"Fridge just clicks. Relays not starting compressor, and no cooling. Replaced board, and now its cooling. Told customer 24 hours. Running great now. Please run customers card for amount due, attached in post it note. ; used 1 WR55X10942 () from stock, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LSXS22423S/01

Near Excelsior, MN 55331

Adam

Job Details: 07/13/2023

"Unit making loud noise inside freezer and warmer temps. Verified complaint noise is coming from inside the freezer and found its the evap fan. Removed covered and noise is coming from the evap fan. Listed parts below needed for repair. Want someone from the office to verify parts. Evap fan says its a condenser fan on sears website. Added photo of break down. Please follow up with customer. Evap fan blade 5901JA1022Aevap fan? EAU63103207Motor Bracket MAZ61976201; snapped 2 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE WASHER

Model FFLE3900UW0

Near Minneapolis, MN 55414

Phillip

Job Details: 07/13/2023

I replace the lid lock. Now the washer was recognizing the lid was closed but would not lock. The main board is the problem now. I got a board from unit 309 and instAlled it. The washer is working but now I have to order a board and go back to unit 309. ; ordrd 1 5304526220 (MAIN BOARD)

We serviced a

BEKO++ RANGE

Model PRDF34552SS

Near Farmington, MN 55024

Delton

Job Details: 07/12/2023

Replaced spark module and center burner spark electrode. Tested and no phantom sparks as im here. Cooktop is working good. I also calibrated oven. I did test at 400 degrees and oven did maintain temperature. Oven is heating good as im here.

We serviced a

GE WASHER

Model GTW330ASK2WW

Near Albertville, MN 55301

Phillip

Job Details: 07/12/2023

The washer would not spin the clothes. I tipped the washer back and found the belt was shredded and fell off the drive pulley. I gave a quote for the repair. I replaced the belt and ran the firm ware update. The washer is working good on all cycles.

We serviced a

WHIRLPOOL DISHWASHER

Model Wdta50sahz0

Near Becker, MN 55308

Seth

Job Details: 07/12/2023

Not drying. Upon arrival and inspection I found everything was good. The heater worked great in test mode. The water chemistry was good. She was using rinse aid. I could find no issues.

We serviced a

SAMSUNG WASHER

Model WF45H6300AW/A2

Near Saint Paul, MN 55106

Delton

Job Details: 07/12/2023

Getting long fill error. Disconnected waterline behind washer and no water out of hose. I found that there these hoses are flood safe faucet hoses and failed and shut off water. I informed customer and showed him issue of water hoses being the issue and not the washer. Customer will replaces the hoses himself. Washer itself is working good.

We serviced a

LG DRYER STACKED++

Model DLG3401W

Near Monticello, MN 55362

Seth

Job Details: 07/12/2023

"The dryer had been installed into the closet and stacked, but was not hooked up. Using the existing hardware I was able to hook up gas and get the machine working. I swapped out the orifice and made the changes to convert from natural gas to propane. I tested the dryer and its working great."

We serviced a

FRIGIDAIRE MICROWAVE

Model PLMVZ169GCB

Near Saint Michael, MN 55376

Matt

Job Details: 07/12/2023

"Customer complaint is, THE HINGE CAME OFF OF THIS OTR MICROWAVE. Inspected and tested. Found the hinge thats connected to the frame is broken off. The welds are broken. This is not a replaceable part, because its part of the frame. I was able to put 2 screws in to hold it in place. Microwave is now fixed."

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS42QMW03

Near Plymouth, MN 55446

Adam

Job Details: 07/12/2023

Installed new used ice paddle. Once installed tested and works great.

We serviced a

KENMORE RANGE

Model 790.74404

Near Albertville, MN 55301

Matt

Job Details: 07/12/2023

Installed new rebuilt board that I sent in to circuit board medics and tested. Oven is heating great and the display is now working. Oven is now fixed.

We serviced a

LIEBHERR++ REF BUILT IN++

Model 660583

Near Minneapolis, MN 55417

Nate

Job Details: 07/12/2023

"Ice keeps forming on bottom of freezer. Found the drain line frozen up. Steamed it out, and made sure a whole cup of water drained well down it. Cleaned everything up. Temps are good now."

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624XSS

Near Minneapolis, MN 55419

Adam

Job Details: 07/12/2023

Installed part from last diagnosis. Tested and everything is working properly.

We serviced a

MAYTAG WASHER

Model MHWE300VF00

Near Buffalo, MN 55313

Seth

Job Details: 07/12/2023

"Leaking, failed rear bearing, ripped bellows. Repair declined.

We serviced a

GE REFRIGERATOR

Model PSI23MGTABV

Near Eden Prairie, MN 55347

Adam

Job Details: 07/12/2023

Unit not cooling. Customer had unit unplugged. Plugged unit back in. The compressor never kicked on. Tested compressor windings are good. Next checked with a start kit and compressor kicked on and sounded good. Checked voltage to the relay and nothing. Checked the board and found never sending voltage to the compressor. Bad relay. Checked relay I have that relay. Replaced relay and did a board repair. Once installed new relay. Reinstalled board then tested. Now unit is operating correctly. The compressor and all fans.

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Roseville, MN 55113

Delton

Job Details: 07/12/2023

"Found that the fresh food evaporator fan motor is locked up and bad. Customer approved estimate. Replaced evaporator fan and did software update. Fan is now running and blowing air, cooling the fresh food section. Refrigerator is cooling and working good.

We serviced a

ELECTROLUX RANGE

Model MISSING

Near Minneapolis, MN 55416

Nate

Job Details: 07/12/2023

"Taking a long time to pre heat, and also they have to set the temperature higher than the desired temp. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 400 within 10 minutes.

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Eden Prairie, MN 55347

Adam

Job Details: 07/12/2023

Installed new drain pump from last diagnosis. Once installed and hoses connected properly tested unit multiple times for leaks and draining properly. No leaks and draining well. Installed dishwasher again. Tested again. Everything is working properly now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VW0

Near Minneapolis, MN 55413

Delton

Job Details: 07/12/2023

"Tenant says food in her refrigerator would freeze and come pop cans would explode, she also said that it would be worse when its hot outside. Sides and center of refrigerator were hot to touch, i checked condenser fan and found that there was a dead mouse stuck in fan blades and wasnt running. I removed mouse and fan is running and is now cooling off compressor and is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5HDXVY04

Near Maple Grove, MN 55311

Phillip

Job Details: 07/12/2023

The customer said the fridge has been running all the time. Sometimes the fresh food temp is 28 and sometimes its in the 40s. When I arrived it was running. I cycled the unit off but the compressor was still running. I tapped on the relays to get to go off but it still ran. I replaced the jazz control board and programmed the new board.

We serviced a

LG REFRIGERATOR

Model LMXS30796S/00

Near Osseo, MN 55311

Phillip

Job Details: 07/12/2023

"I replaced the compressor, filter drier and the rear main board. I added nitrogen to test for leaks at the time I found no leaks. I pulled a vacuum and then after recharged the system. As it was filling with 134A refrigerant started to leak from the high side joint. I re-did the whole connection. I again leaked checked it and it was good. I pulled another vacuum.

We serviced a

BEKO++ REFRIGERATOR

Model G91629NWU

Near Minneapolis, MN 55416

Nate

Job Details: 07/12/2023

Replaced bad Icemaker. Cycled it. It rotated and filled. E9 error is gone now.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM0

Near Rogers, MN 55374

Matt

Job Details: 07/12/2023

"Customer complaint is, GRINDING NOISE WHEN YOU START IT. Inspected and tested. Found the circulation pump is really loud. Needs a new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

KENMORE REFRIGERATOR

Model 10651103111

Near Maple Grove, MN 55311

Matt

Job Details: 07/12/2023

"Customer complaint is, FREEZER DRAIN IS STOPPED UP. Inspected and tested. Found the drain was plugged with debris on the back side. I defrosted freezer evaporator drain and removed drain from back side and cleaned it out. Drain is working great. Refrigerator is now fixed."

We serviced a

KENMORE REFRIGERATOR

Model 253.6880201B

Near Otsego, MN 55330

Matt

Job Details: 07/12/2023

"Customer complaint is, NOT COOLING, FREEZER SEEMS OK, FRESH FOOD WARM. Inspected and tested. FF was 63F and freezer was -16F. The evaporator is completely frosted over. I defrosted evaporator and found the wire that goes from the bimetal to the heater was broken off. I fixed wire and tested. Im getting 120V to the bimetal and the heater ohmed out at 36ohms. Refrigerator is now fixed."

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Otsego, MN 55301

Phillip

Job Details: 07/12/2023

The dryer was dead. The hi limit fuse was bad. Today I replaced the fuse and tested the dryer. The dryer is running and heating up good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH1

Near Plymouth, MN 55441

Nate

Job Details: 07/12/2023

"Dishwasher hasnt been cleaning dishes well. Found the cover for the upper spray arm assembly had come off when customer cleaned it. I reattached with red glue since two tabs were broken off, and a zip tie per their permission. Now water sprays nice and strong on upper rack. Lower spray arm wasnt spinning because filter wasnt in correct place, so I reassembled filter and now lower spray arm sprays well. I found hard water deposits, and tested water. Its a 17, so they will get their water softener fixed. I also recommended switching detergent. Reattached a roller that came off the bottom rack.

We serviced a

BEKO++ RANGE

Model PRDF34552SS

Near Minnetonka, MN 55345

Adam

Job Details: 07/12/2023

Installed all parts. Tested unit. Unit is working properly with out any grinding or rubbing noises. Let unit get up to 400 degrees. No issues. Explain to the customer the cover is new and might have a smell from the new material. It will go away after a use or two.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW03

Near Minnetonka, MN 55305

Nate

Job Details: 07/12/2023

"Fresh food section has been freezing food daily for 2 months. Temp in fresh food when I got here was 40. Temp in freezer which has sometimes been warmer was 26. Found a giant ice ball where refrigerant comes into freezer. The rest of the evaporator is room temp. The amp is hot, drawing .52 amps on red wires. Needs sealed system work. We are the 4th company sent out, can we try and expedite this with AHS? Embarco compressor made in Mexico. ; O-emld tckt"

We serviced a

KENMORE WASHER

Model 110.2210231

Near Saint Paul, MN 55104

Delton

Job Details: 07/12/2023

"Found that washer is getting long fill error and wont advance cycle. Water hoses to washer are fine. Water valve itself is corroded and not opening all the way and has slow trickle.Left message with number listed but I dont think that is the owner number (Todd Hanson) please contact owner and get approval and order part (see picture for part and estimate, with the credit card fee of $16.96 if they pay by that) than order and contact tenant and reschedule. Water valve# WPW10683603; saved tckt"

We serviced a

KITCHENAID RANGE

Model KFEG500EWH3

Near Big Lake, MN 55309

Seth

Job Details: 07/12/2023

Not baking right. I tested the range and could find no issues. It is working as designed.; saved tckt

We serviced a

LG DRYER

Model DLG3051W

Near Medina, MN 55340

Phillip

Job Details: 07/12/2023

The motor keeps running even when its off. The motor relay is stuck in the board . I tapped on it and it opened. It needs the board. ; ordrd 1 EBR76542916 (CONTROL BOARD - MAIN ELECTRONIC PCB)

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Saint Michael, MN 55376

Matt

Job Details: 07/12/2023

"Customer complaint is, LOUD SCREECHING FROM DRYER. PROBABLY THE IDLER PULLEY. Inspected and tested. Found the idler pulley was seized up. Installed new rebuild kit and tested. Dryer sounds great. Dryer is now fixed. Called customer and left a message to call the office and give them credit card number. $177.44 remaining balance due. ; used 1 4392067 () from stock"

We serviced a

LG DRYER

Model DLG7101W

Near Saint Paul, MN 55104

Delton

Job Details: 07/12/2023

"Had to break the blower wheel trying to get motor out. Replaced motor and blower wheel, tested and dryer tumbles and is heating and working good.Called left message with customer that dryer is working good and that the office will be collecting payment.; saved tckt , states that autho needed"

We serviced a

ASKO++ DISHWASHER

Model 1075554156

Near Minneapolis, MN 55424

Nate

Job Details: 07/12/2023

"Someone pulled the door open while it was running. Now they have to put a kitchen knife in the latch to open the latch every time. They also have to have the door open most of the way now, press start, and close the door fast otherwise it will turn off. Spoke with Asko tech support and they said its a glitch because of the bad door latch. Needs new latch and microswitches. 700333 and 200358. Please call customer with quote. ; saved tckt"

We serviced a

GE REFRIGERATOR

Model CYE22UP2MCS1

Near Plymouth, MN 55446

Phillip

Job Details: 07/12/2023

"The display user interface is not working so it wont dispense water, ice and they cant change the temps. If you cant change the temperature then it will cause a cooling issue. The display will flash on and off and sometimes it works for about 45 seconds then shuts off again. I get 12 volts dc to the user interface. The UI control is bad. Im ordering the part. ; ordrd 1 WR55X34170 (CONTROL BOARD - MAIN)"

We serviced a

LG REFRIGERATOR

Model LFX21976ST/00

Near Maple Grove, MN 55369

Matt

Job Details: 07/12/2023

"Customer complaint is, BOTH COMPARMENTS ARE NOT COOLING. Inspected and tested. Refrigerator is room temperature. Compressor and fans are running, but no frost on the evaporator. The compressor/sealed system has failed. I told customer we would call them with a quote. ; saved tckt"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Carver, MN 55315

Adam

Job Details: 07/12/2023

Unit making noise and not crushing ice. Customer said its making ice but not crushing. She didnt have any ice in there. Tested ice maker made sure that was operating which it is. Tested dispenser. Everything is working good on the ice maker side or from what I can test. Noise is from the freezer evap fan. Evap fan needs to replace. Quoted blue book. Ordered part and rescheduled. ; ordrng 1 W11334745 (Evap fan)

We serviced a

LG REFRIGERATOR

Model LMXC23746S/00

Near Maple Grove, MN 55311

Nate

Job Details: 07/12/2023

"Not cooling. No frost on evaporator. Room temperature in ff and fz. Condenser line cool. Compressor running. Drawing .50 amps on black line and .52 amps on red line to compressor. Attached data tag. Please call customer with Quote for sealed system work. Very nice custom wood floors and island in front of fridge. Also, water and ice dispensers dont dispense. Lights up when you press the paddles, but its as though its dead. Took off left upper door hinge cover and multiple broken wires. Orange and pink are broken inside the door. Customer would also be curious what it would cost to replace door while doing sealed system work. Attached photo of the door too. Left door. ; saved tckt"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Brooklyn Park, MN 55444

Phillip

Job Details: 07/11/2023

The customer complaint was the dryer does not heat. I verified there was no heat. I checked the terminal block for 240. Across the black and red I got 0. From black to ground and red to ground I get 120. I checked the outlet and it was the same. I checked the breaker and found half of it was tripped. I reset the breaker and now I get 240. The dryer now heats up good.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near St. Cloud, MN 56304

Seth

Job Details: 07/11/2023

"Microwave is not heating. The magnetron is not kicking in, the transformer is. I quoted replacement. They have had other work done on the unit, they will replace it."

We serviced a

GE RANGE

Model CHS950P2M3S1

Near Eden Prairie, MN 55347

Adam

Job Details: 07/11/2023

"Installed new cooktop from last diagnosis. Reassembled unit then tested all features. Everything is working properly"

We serviced a

SAMSUNG DRYER

Model MISSING

Near Minneapolis, MN 55410

Nate

Job Details: 07/11/2023

Not tumbling. Found a bad idler pully. Belt is good. Stacked unit in very tight space. Replaced pully, vacuumed out dryer, cleaned and oiled rollers, and installed flex vent on back because no other way to get vent reattached. Runs and heats great now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Otsego, MN 55330

Matt

Job Details: 07/11/2023

"Customer complaint is, SOAP IS NOT BEING WASHED AWAY. Inspected and tested. Found the circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed.

We serviced a

LG REFRIGERATOR

Model LSC27925ST

Near Golden Valley, MN 55426

Phillip

Job Details: 07/11/2023

"The water line for the fridge cracked and is broken. I quoted for replacing the tubing. I replaced all the white tubing in the back. The black ice maker tube is still good. I ran the water and no leaks.

We serviced a

KITCHENAID DISHWASHER

Model KUD016XFWH0

Near Minneapolis, MN 55419

Nate

Job Details: 07/11/2023

"Has been leaking for awhile from the float assembly. Happens in the first 20 minutes. I used some red sealant and reseated the rubber washer, and made sure the float nut is firm but not over tightened. Ran it for 16 minutes and it didnt drip or leak at all.

We serviced a

WHIRLPOOL RANGE

Model MISSING

Near Saint Paul, MN 55105

Nate

Job Details: 07/11/2023

"Oven wasnt heating. Couldnt get the bake ignitor to not spark and ignited immediately. Everything worked great. I checked pans in drawer underneath and some were over the back top, and very likely pushing up against the ignitor wire. Its a spark ignitor. Also front left burner sometimes doesnt ignite right away. I cleaned it up and it ignites great. Told customer If it stops igniting in bake oven, replacing the spark ignitor and wire would be next step. Everything works great now.

We serviced a

LG WASHER

Model WT7300CW

Near Minneapolis, MN 55410

Phillip

Job Details: 07/11/2023

The customer had washed a dog blanket that ripped up and got stuck then broke off some small pieces of the tub cover. The tub cover is fine but the small pieces got stuck in between the tub and basket. I removed the wash plate and basket. I cleaned up all the pieces in the bottom. I put it all back together and tested on wash and spin. The washer is working good now.

We serviced a

KENMORE WASHER

Model 796.405129

Near Saint Paul, MN 55102

Nate

Job Details: 07/11/2023

"Not draining. Found a bad drain pump/ replaced with the pump. Drains great now. Customer had taken off clamp, I reattached clamp around bellow too.

We serviced a

HOTPOINT WASHER

Model HTW240ASK5WS

Near Saint Paul, MN 55119

Delton

Job Details: 07/11/2023

"Customer said that they washed two fuzzy towels and fibers got shredded in the machine and went out of balance and lid was stuck shut. They had hard time to get lid open but finally did. After that, the washer wouldnt start a cycle for them. I used newfi device and saw errors due to unbalanced loads but when i test all functions are working good. I ran quick cycle and washer fills, agitates, drains and spins. Washer is working good as im here. Customer will use washer as normal and call back if they have problems."

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Elk River, MN 55330

Matt

Job Details: 07/11/2023

"Customer complaint is, NOT DRAINING - AE ERROR. Customer said it gave the code after running a cleaner through it. Inspected and tested. There was a little bit of nasty water in the pan underneath, so I soaked it up. Started dishwasher on a heavy cycle and it filled and started washing. I canceled and it drained perfectly. I started another heavy cycle and watched it for almost 30 minutes and it was working perfectly and no water in the pan underneath. I think it must have leaked from the door when they ran a cleaner through it.

We serviced a

WHIRLPOOL WASHER

Model WFW9470WL01

Near Minneapolis, MN 55426

Phillip

Job Details: 07/11/2023

The customer said the washer is leaking. I started the washer and then removed the bottom access panel. Right away I saw water leaking. Water is leaking from the bottom of the rear tub. The rear tub a hole big enough I can stick my finger in. I advised the customer it would be better to buy a new washer.

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Coon Rapids, MN 55433

Matt

Job Details: 07/11/2023

"Customer complaint is, NOT DRAINING OR SPINNING. Inspected and tested. Found the washer is roaring when spinning and not changing back and forth between agitate and spin. Washer needs a new gear case, splutch, actuator and drive hub. Customer is just going to replace the washer."

We serviced a

BOSCH DISHWASHER

Model SHE55M15UC/64

Near Minneapolis, MN 55418

Delton

Job Details: 07/11/2023

"Replaced small drain hose, tested and dishwasher now drains and no leaks. Also added high loop of drain hose underneath sink. Dishwasher is working good."