We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Elk River, MN 55330
Matt
Job Details: 04/17/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Washer is draining, just not spinning. The bearing is really loud and its leaking out the bottom. Needs a new bearing kit and sensor. Installed new bearing kit and RPS sensor. Washer is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/28
Near Lakeville, MN 55044
Delton
Job Details: 04/17/2023
"Replaced drain pump, tested several drains cycles and no errors, drains every time. Dishwasher is working good."
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Chaska, MN 55318
Adam
Job Details: 04/17/2023
Unit has slow drain and maybe a leak. Customer said basement has some water stain in the ceiling. Looked up in the ceiling the water stain is farther up then washer. There was a water line not caped right there; showed the customer. The drain is running somewhere I cant reach and isnt going to the sink. Customer is going to cap the water line and watch it
We serviced a
LG DRYER
Model DLE0442G
Near Burnsville, MN 55337
Delton
Job Details: 04/17/2023
Customer says the dryer makes intermittent screeching sounds (customer showed me video) I found that the idler pulley screw was loose and pulley was loose. I tightened screw and cleaned inside of lint build up and oiled rollers. Tested and dryer is heating and working good.
We serviced a
GE WALL OVEN++
Model JT5500SF2SS
Near Plymouth, MN 55446
Phillip
Job Details: 04/17/2023
The upper oven would not self clean. The upper fan was bad. Today I replaced the upper oven cooling fan and the fan controller board. The upper fan now goes into self clean and runs for more than a minute.
We serviced a
KENMORE WASHER
Model 110.2691269
Near Minnetonka, MN 55345
Phillip
Job Details: 04/17/2023
The customer said the washer does not complete a cycle and does not rinse. I started the washer and could hear the motor buzz. I removed the front and the motor and tried it again. The motor is locked up and buzzes. The motor coupler rubber insert is worn out. It needs a motor and coupler.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Burnsville, MN 55337
Delton
Job Details: 04/17/2023
"Found that dishwasher is getting diverter error, found that it had been leaking and diverter is corroded due to diverter seal issue. Also getting heating error. Heating element is bad. Tried new seal and still seemed like it leaked. Needs new motor/sump assembly and heater. I informed customer that there was a whirlpool class action lawsuit and they might want to call whirlpool to see if they will do anything for them.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Saint Paul, MN 55117
Nate
Job Details: 04/17/2023
"Valve has been making noise. Replaced it, sounds great now."
We serviced a
WHIRLPOOL RANGE
Model GS563LXSS0
Near Minneapolis, MN 55418
Nate
Job Details: 04/17/2023
Replaced bad gas valve. Ignites in oven great now.
We serviced a
GE RANGE
Model CGS990SET8SS
Near Maple Grove, MN 55311
Matt
Job Details: 04/17/2023
"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is fried and the lower oven bake ignitor is fried because the deflector is melted and touching it. Needs a new board, deflector and ignitor. Installed new board, ignitor and burner deflector. Tested and oven is working great. Range is now fixed.
We serviced a
FISHER PAYKEL++ WASHER
Model WA37T26GW2
Near Apple Valley, MN 55124
Delton
Job Details: 04/17/2023
"Replaced drain pump kit, tested and washer is draining and working good."
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Blaine, MN 55434
Phillip
Job Details: 04/17/2023
"The washer stops early into the cycle. I checked for fault and the motor is failing and shifter fault came up. I ran the washer on a diagnostic test. I found when it spins the gear case is loud. I tipped it back and found the bottom was covered in rust and it appears the washer has leaked water. The washer needs the shifter, belt and gear case. I tried to remove the agitator but its stuck on it may need to be cut off.
We serviced a
GE WASHER
Model GTW330ASK0WW
Near St. Cloud, MN 56301
Seth
Job Details: 04/17/2023
"The customer complains the machine drains by itself. Upon arrival and inspection, I found the machine had an active leak from the water valve assembly. I tested the pressure sensor and it worked flawlessly. The unit did need a software update as well. I installed the software update, and parts are on order.; ordrd 1 WH13X26534 (Valve)"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Eagan, MN 55122
Delton
Job Details: 04/17/2023
Found that the lid lock is bad and wont lock to advance the cycle. Needs new door lock. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wh08x32697 (Lid lock)
We serviced a
KENMORE RANGE
Model 790-75603702
Near Minneapolis, MN 55416
Nate
Job Details: 04/17/2023
"Uninstalled main PCB. Will ship it out today, then come back to install. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Prior Lake, MN 55372
Adam
Job Details: 04/17/2023
undefined; schdld next appmnt for 4/20 THU !
We serviced a
GE RANGE
Model CHS900P2M3S1
Near Minneapolis, MN 55419
Delton
Job Details: 04/17/2023
Pan only heats for about 10-11 seconds and makes a loud buzzing sound then cuts off. Oven is heating and working good. Plugged in newfi and get error F630 (see picture) induction Gen heartbeat loss with induction board and will need to replace left induction board. Induction board only is available as whole assembly.Office: please double check part number and if It is right see if part is in stock. And give customer estimate.Due to potential costs customer will call GE and see if they will do anything for them as it is only 1 1/2 years old.; O-emld tckt
We serviced a
GE RANGE
Model JB655SK7SS
Near Shakopee, MN 55379
Adam
Job Details: 04/17/2023
"Found the left front burner the center element not working. The outer does. Added photos of issue. Getting power to the burner. Just the element is toastDual 9 burner WB30X24111; snapped 6 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model GZS22IYNRHFS
Near Chaska, MN 55318
Adam
Job Details: 04/17/2023
"Customer is getting junk in the ice maker. Water dispenser is fine. Added photos to show complaint. Getting junk in ice. First removed the ice maker cleaned it then tested again. The water coming in had some particles. Customer said only is in ice maker. Needs a new ice maker, line and valve everything is contaminated with the particles. Looks like dust or mold. Ice maker WR30X28700Line WR17X11168Valve WR57X30890; snapped 7 QuickPics, states that autho needed"
We serviced a
GE FREEZER
Model FCM16SLBWW
Near Buffalo, MN 55313
Seth
Job Details: 04/17/2023
"The freezer could not freeze when temps got high last week. The customer notes the compressor is running constantly. The temperature of the garage was 37deg at time of testing. The freezer was down to 10deg. The compressor was running, and the outer shell of the freezer had no warmth. The sealed system is bad.; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF
Near Saint Paul, MN 55117
Nate
Job Details: 04/17/2023
"Unit is totally dead. Damage to user interface. Needs new user interface and main PCB. PCB is 117518760, UI is 5304528982 and A18195209. See photos. Please submit to ANT for authorization. ; O-emld tckt"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3052TSD
Near Minneapolis, MN 55411
Phillip
Job Details: 04/17/2023
"The range handle screw holes are stripped so the handle fell off. The old screws are stripped and the handle holes are stripped so the screws dont hold. It needs the handle and screws. I texted the manager and he gave me the ok. I replaced the handle and screws. The door works good now. Please get paid. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW5620HW0
Near Minneapolis, MN 55418
Nate
Job Details: 04/17/2023
"Washer wont start a cycle. In test mode it goes through the steps fine all the way up to the drain and spin, #7. Drains great, clicks a few times and then shuts off. Doesnt spin. Same for a regular wash or drain and spin. Lock works fine. Valves all work fine. Theres a service bulletin for the ACU. Top replaced part on unit is W11322903. Ive attached the quote for the main PCB. This job will take 2 time slots and will require the oven cart to get the dryer down. Please submit to NBC for authorization. If approved will have to order the part and schedule return visit. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Annandale, MN 55302
Seth
Job Details: 04/14/2023
I replaced the light modules. The lights are now working as designed.
We serviced a
KITCHENAID REF BUILT IN++
Model KSSS36QMX00
Near Big Lake, MN 55309
Seth
Job Details: 04/14/2023
"Not cooling well. Refrigerator temperature was 43?F, freezer temperature was 10?F. I defrosted evaporator and watched it for 20 minutes and it frosted over but looks spotty. I could find no issue while I was on site with air valve door seals. Everything looked perfect.
We serviced a
UNKNOWN GARBAGE DISP++
Model 500-3
Near Plymouth, MN 55446
Phillip
Job Details: 04/14/2023
The garbage disposal is jammed up and will not turn. I was able to free up whatever was jamming it up with the wrench and I cleaned it out with soap and ice and now the garbage disposal is working good.
We serviced a
GE DISHWASHER
Model GDF520PSJ4SS
Near Osseo, MN 55369
Matt
Job Details: 04/14/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed.
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2062
Near Minneapolis, MN 55436
Phillip
Job Details: 04/14/2023
The ice maker fill tube was frozen and the ice maker cup had ice in it. I thawed out the ice and turned the ice maker back on. Ten minutes later the ice maker filled with water. I advised the customer to dump out the first batch of ice.
We serviced a
LG WASHER
Model WT5170HW
Near Minneapolis, MN 55416
Phillip
Job Details: 04/14/2023
"Water leaks randomly and it stops and gives UE when they only wash big loads. I advised the UE can happen on bigger over sides loads. I got the washer to leak when I did a tub clean. Water was leaking over the top of the tub bring. I removed the tub ring and cleaned it. Also water was not spray right through the front detergent cup , I also cleaned those holes. I tried tub clean again and now it did not leak."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2438PB0A
Near Minneapolis, MN 55431
Adam
Job Details: 04/14/2023
Installed motor from last diagnosis it was leaking. Once installed. Tested unit for few minutes made sure didnt leak. Reinstalled back under the counter where it was mounted tested again before installing toe kick panel. Unit is working great with out any leaks
We serviced a
SAMSUNG RANGE
Model NE59M4310SS/AA
Near Minneapolis, MN 55437
Adam
Job Details: 04/14/2023
Installed new heat element from last diagnosis. Reassembled unit then test units now working properly
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Coon Rapids, MN 55433
Nate
Job Details: 04/14/2023
I replaced the user interface with a new one per the LG service bulletin. I also used a special sealant around the corners where there was a tiny gap on the left and right sides of the user interface. Everything works great now. I told the customer to give it 24 hours before running it on a cycle.
We serviced a
BOSCH REFRIGERATOR
Model B36FD50SNS/01
Near Farmington, MN 55024
Delton
Job Details: 04/14/2023
Installed a new ice maker. I informed customer that ice maker should be making ice by tomorrow morning.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Eden Prairie, MN 55347
Delton
Job Details: 04/14/2023
"Replaced inlet water valve, tested and water dispenser now works and ice maker cycles and fills. Water is working for fridge.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624XSS
Near Shakopee, MN 55379
Adam
Job Details: 04/14/2023
Was leaking from filter head. Customer said from when they moved in in September its been leaking. Its a new build. Replaced filter head tested about a gallon of water and not one drop.
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near St. Cloud, MN 56303
Seth
Job Details: 04/14/2023
Tested and informed the customer that the unit has a dead UI board.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TE1
Near Sartell, MN 56377
Seth
Job Details: 04/14/2023
"I have done everything possible and tested the system multiple times. The automatic defrost system is not keeping up with moisture. The ADS works when you kick it in manually, the seals are good. There is either a user issue or a non detectable issue.
We serviced a
VENTAHOOD VENT HOOD
Model B100MSC
Near Osseo, MN 55369
Matt
Job Details: 04/14/2023
"Customer complaint is, NO LIGHTS OR FANS. Inspected and tested. Customer said the lights went out a couple years ago and now the fan isnt working. Inspected and tested. Found the plug had come out of the wall in the cabinet above it. I plugged it back in and now the fan is working and the left light, but the right light socket is melted and one of the wires is completely disconnected. Needs a new light socket. Installed new light socket and tested. All the lights and fan are working. Vent hood is now fixed."
We serviced a
GE REFRIGERATOR
Model PTS25SHSARSS
Near Minneapolis, MN 55431
Delton
Job Details: 04/14/2023
Customer said that it was making humming sound when refrigerator is running but then stopped a day ago. I checked evaporator and is clear and evaporator fan is running good. I checked condenser fan and it is cleaned and running good. I cannot find source of humming sound. So must be intermittent. I explained to customer what to listen for if problem returns and that might pin point where is issue is coming from. Refrigerator is running and working good as im here.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Ramsey, MN 55303
Matt
Job Details: 04/14/2023
"Customer complaint is, THEY REPLACED THE ELEMENT, HIGH LIMIT NOW AT THE END OF THE CYCLE IT TRIPS THE BREAKER. Inspected and tested. Found its leaking from the heating element nut onto the wire. I tightened up the nut and its still leaking. This is not a OEM heating element, so customer would like me to install new heating element. Installed new heating element and tested. Dishwasher is now fixed."
We serviced a
BEKO++ DISHWASHER
Model DUT25401W
Near Minneapolis, MN 55401
Nate
Job Details: 04/14/2023
"Replaced bad sump motor. Ran it for awhile, no noise like last time. Runs great."
We serviced a
GE WASHER
Model GTWN5550D0WW
Near Chanhassen, MN 55317
Adam
Job Details: 04/14/2023
Installed parts from last diagnosis. Reassembled unit and tested multiple times for leaks to make sure everything is working properly. Unit is working great and no error codes
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Chanhassen, MN 55317
Adam
Job Details: 04/14/2023
Installed UI board from last diagnosis. Tested board and its working properly.
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW2
Near Otsego, MN 55301
Matt
Job Details: 04/14/2023
"Customer complaint is, POP IN THE MOTOR AND NOW WON'T SPIN. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed.
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Nate
Job Details: 04/14/2023
Replaced bad magnetron. Heats great now.
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5200EW/A3
Near Minneapolis, MN 55401
Phillip
Job Details: 04/14/2023
The dryer made a squeal sound when it ran. I found the left pulley was bad. I replaced idler and vacuumed out the dryer. The dryer sounds better now.
We serviced a
LG WASHER STACKED++
Model WM8000HVA
Near Woodbury, MN 55129
Delton
Job Details: 04/14/2023
"Moved washers and dryers and replaced drain pump, Tested and washer now drains and is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Otsego, MN 55330
Matt
Job Details: 04/14/2023
"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Installed new evaporator fan motor and tested. Refrigerator is now fixed."
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Delton
Job Details: 04/14/2023
We serviced a
KENMORE REFRIGERATOR
Model KLBH031ATE0
Near Corcoran, MN 55340
Phillip
Job Details: 04/14/2023
"The dairy bin cover is broken and the left side of the lower meat case drawer is broken. It needs the whole drawer and the whole dairy bin assembly. Both are easy to install. The customer can install if we can ship them the parts. Dairy bin 30190-0034100-00Case drawer 30111-0065800-00; snapped 6 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Osseo, MN 55311
Phillip
Job Details: 04/14/2023
Water is leaking from the diverter. I gave quote for the diverter. Ordering part. The customer may call and cancel. ; ordrd 1 WD19X25278 (DIVERTER)
We serviced a
GE RANGE
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details: 04/14/2023
Unit wont light. Gas valve turns on getting power because the lock works and lights up. Ordering sprak module and ignition module harness; ordrd 1 WB18T10452 (Harness) and 1 WB13T10046 (Spark module)
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KB6B
Near Hopkins, MN 55305
Phillip
Job Details: 04/14/2023
"The customer said the dishwasher is now washing. They said the spray arms do not spin. I started the dishwasher it fills with water and when the wash pump comes on it makes a buzzing sound but does not pump the water. I took the sump apart and verified nothing is broken or missing. It will need a wash pump 807473201. Please get approval and order the part if approved. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Big Lake, MN 55309
Seth
Job Details: 04/14/2023
Fridge was smoking from the FF evap cover. I used the SmartHQ device and tested the system. The sealed system has failed it will not cool. Something caught on fire behind the evap cover when it leaked the refrigerant. I called the techline and spoke with Cory. Case number 09941926. ; saved tckt
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2080
Near Minneapolis, MN 55410
Phillip
Job Details: 04/14/2023
I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. Please order the top freezer drawer left track assembly. I added pics. ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MSD2254VEB00
Near Clear Lake, MN 55319
Seth
Job Details: 04/14/2023
Dispenser drips. Valve assy is on order.; ordrd 1 W10822681 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Saint Paul, MN 55109
Nate
Job Details: 04/14/2023
"Evaporator is icing up again. Tested sensor from board, its good. Tested amp draw on heater in test mode, .90 amps, should be 5. Tested ohms on heater from board, its 127 ohms. Way too high. Took off evaporator panel, tested heater, ohms 127 when disconnected. Needs new heater assembly. Ordered a new one. Coming back Tuesday to install. Also steamed off evaporator so it would cool between now and then. 2 degrees in freezer today and 40 in fresh food. ; ordrd 1 W11546981 (Heater)"
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Chanhassen, MN 55317
Adam
Job Details: 04/14/2023
Installed new top spray arm mold. Tested and no leaks.
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/28
Near Lakeville, MN 55044
Delton
Job Details: 04/13/2023
"Getting e:23 error and not draining. I cleaned out water and took off pump, nothing is obstructing it. It worked for first test then when testing again it didnt run and gave error again. I tapped the drain pump and it started running again. Appears to be bad drain pump. Ordering part and rescheduling.; ordrd 1 00631200 (Drain pump)"
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55410
Nate
Job Details: 04/13/2023
"Icemaker stopped making ice. Replaced the bad Icemaker. Called becko, walked through tests for Icemaker, and still doesnt cycle or fill. They said they typically recommend replacing the main PCB along with the icemaker. Needs part number 4934269501. Can the office please order this and schedule a return visit once we have an eta for the part? ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DVE45T3400V/A3
Near Hanover, MN 55341
Phillip
Job Details: 04/13/2023
The customer said the dryer makes a strange noise when it runs. I started the dryer and verified the noise was not normal. I pulled the front off and found a sock stuck in the blower. I removed the sock and vacuumed out the dust. Now it sounds better.
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Maple Grove, MN 55311
Matt
Job Details: 04/13/2023
"Customer complaint is, SAME AE CODE. Inspected and tested. Theres water in the pan underneath again. I removed water and ran dishwasher for almost 30 minutes again it was not leaking underneath.
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near Maple Grove, MN 55311
Matt
Job Details: 04/13/2023
"Customer complaint is, SUD ERROR. Inspected and found water in the tub. I removed the drain filter and it was plugged solid. Cleaned out filter and tested. Washer is draining great. Washer is now fixed."
We serviced a
HOTPOINT RANGE
Model 107RF 37D
Near St. Cloud, MN 56303
Seth
Job Details: 04/13/2023
I replaced the failed element and tested the range. The range is now fixed.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/13/2023
"I replaced the rotor, stator, and bolt. I tested the washer the noise went away. It is now fixed."
We serviced a
MAYTAG WASHER COIN OP++
Model MAF18PCZAS
Near Rice, MN 56367
Seth
Job Details: 04/13/2023
"Washer has many issues. The valve assemblies have gone bad, and when the water hot water is turned on, it leaks consistently. The rear main is bad along with bearings and shaft.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Medina, MN 55340
Phillip
Job Details: 04/13/2023
"The customer complaint was frost is built up all over the evaporator cover in the fresh food and the fan is making a noise. I defrosted all the frost and removed the rear cover. I inspected the fan operation and the defrost sensor placement. All looks good. I changed the defrost to a 8 hour run defrost.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SG/AA
Near Plymouth, MN 55446
Phillip
Job Details: 04/13/2023
The showcase latch is broken. Today I replaced the showcase door. The door is working good.
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Eagan, MN 55123
Delton
Job Details: 04/13/2023
"Found that water line was clogged with hard water build up so when ice maker would fill it would spray over and leak on back of ice bucket and cause ice block. I cleaned the hard water build up, tested and ice maker cycles and fills and no longer leaks. ALso did software update on refrigerator. Refrigerator is working good."
We serviced a
KENMORE WASHER
Model 110.2810231
Near Eagan, MN 55122
Delton
Job Details: 04/13/2023
it is floating tub model that has the bad bearing. The rotor bolt is rusted on and stripped and wont come off and would have to be drilled out.
We serviced a
LG RANGE
Model NOTAVAILABLE
Near Minneapolis, MN 55417
Delton
Job Details: 04/13/2023
Replaced igniter, tested and bottom oven heats up and is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Minneapolis, MN 55448
Nate
Job Details: 04/13/2023
Replaced bad door switch and castor/ft. Already installed new main PCB. Works great now. Temps 36 and 1.
We serviced a
KENMORE COOKTOP++
Model 790.32313
Near Eden Prairie, MN 55347
Delton
Job Details: 04/13/2023
"Pulled out wall oven underneath cooktop and checked gas connections and found that inlet gas line connection had a small leak. I tightened connection, tested and no more bubbles and no more gas smell. Cooktop is working good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Sartell, MN 56377
Seth
Job Details: 04/13/2023
"Leaking saw discharge from door. I found evidence of leaking from the drain hoseadapter connections in the cabinet and from the door seal. The seal was dirty I cleaned it but unit was very moldy.
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSA
Near Minneapolis, MN 55437
Delton
Job Details: 04/13/2023
As I was installing door kit found that the door was still losing power. I assumed that it was the common power failure of the door latch kit. But it also needs the whole door as the electronics are in the door.
We serviced a
LG REFRIGERATOR
Model LFXS26973S
Near Chaska, MN 55318
Adam
Job Details: 04/13/2023
Door got damage by contractor. Customer inspected new door installed new door and swapped over everything that was need. After checked for error codes and leaks. Everything is operating correctly.
We serviced a
BOSCH DISHWASHER
Model SHV7ER53UC/50
Near Eden Prairie, MN 55347
Adam
Job Details: 04/13/2023
Unit wont start, noticed the door latch was catching. if I pushed it in the magnets would read and start to work but wouldnt hold. Pulled unit out then found the latch was bad. Latch was prescreened/preordered which was perfect installed new part then tested. Unit is working great.
We serviced a
SAMSUNG DRYER
Model 178A23RHC
Near Minnetonka, MN 55305
Phillip
Job Details: 04/13/2023
I removed the bottom cover and vacuumed the dust off the condenser. The temps inside are good.
We serviced a
AMANA RANGE
Model ARG7600WW
Near Forest Lake, MN 55025
Nate
Job Details: 04/13/2023
Replaced all parts. Both burners ignite great now on the right side (and left).
We serviced a
KENMORE RANGE
Model 79073433314
Near Minneapolis, MN 55409
Nate
Job Details: 04/13/2023
Replaced bad main PCB. Now it heats great with no errors.
We serviced a
GE WASHER
Model GTW485ASJ1WS
Near Maple Grove, MN 55369
Matt
Job Details: 04/13/2023
"Customer complaint is, THE WASHER WILL NOT SPIN OUT THE WATER. IT HAS A SQUEAKY NOISE LIKE PERHAPS A BELT ISSUE. Inspected and found the belt was falling off and is shredding. Installed new belt and tested. Washer worked perfectly with a load of towels on a speed wash cycle. Washer is now fixed."
We serviced a
LG WASHER
Model WM3700HWA/03
Near Ramsey, MN 55303
Matt
Job Details: 04/13/2023
"Customer complaint is, LEAKING WATER. Inspected and tested. Found theres staining running down the back side of the washer from the vent and on the floor. I ran washer through test mode and no leaking, but lots of soap suds in washer. I started a load of clothes on speed wash and did not see any leaks. Looks like its just a soap suds issue. I advised customer on using less soap and cleaning washer regularly."
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Minnetonka, MN 55305
Phillip
Job Details: 04/13/2023
"I cleaned the drain filter on the washer. I took the dryer apart, it was pretty clean. I throughly cleaned the blower, vacuumed loose dust and oiled rollers. I cleaned the tops on all machines. I tested before and after the cleaning and they all sound good."
We serviced a
BEKO++ REFRIGERATOR
Model BFBF3018SSIML
Near Apple Valley, MN 55124
Delton
Job Details: 04/13/2023
"Found that ice maker was frozen as well fill tube. Water supply line will have to be reworked to a pressurized pipe for the refrigerator water to work correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Minneapolis, MN 55431
Nate
Job Details: 04/13/2023
Zero in freezer and 38 in fresh food when I got here. They had shut off the fridge for 36 hours to let it defrost. Has been cooling since. I installed the new main PCB and thermistor and clip. Everything is cooling nicely now. Steamed off evaporator before starting on repair.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near Minneapolis, MN 55421
Delton
Job Details: 04/13/2023
"Dishwasher not draining. Found that the there is a make shift drain hose extension that goes though the floor and up through underneath the sink. I disconnected hose from the extension and the dishwasher drains fine. Issue is that there is something clogged in the extension. The basement has finished ceiling, so i cant check. I recommended that the drains goes though the cabinet and run it along side the cabinet walls to the drain but cabinet would need to be drilled out and an official drain hose extension be added.Sending to office to see if we will do that and what would the estimate be for drain hose extension and labor to drill out cabinets to run drain hose. Schedule 2 hours for repair if we do it. Ill need drain hose clips to screw them into cabinet to run hose along cabinet walls. Call and let customer know if we will do it and estimate.; O-emld tckt"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Minneapolis, MN 55441
Phillip
Job Details: 04/13/2023
"The customer showed me the top ui trim is broken and coming off. The customer said it runs for 10 minutes then shuts down. I hooked up the Newfi tool and checked faults. There was faults for it not draining and for the diverter. Theres also broken pieces on the lower rack. When the drain pump comes on water drains slow and the drain pump is noisy. The diverter magnets are dirty and are beyond being able to be cleaned, they need to be replaced. Please submit parts. Ui top control WD21X25381Drain pump WD19X25461Diverter WD19X26398Diverter disc WD19X25637Lower rack WD28X30223; O-emld tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Chaska, MN 55318
Adam
Job Details: 04/12/2023
Unit had weak water pressure and ice maker not working. Verified complaint. Ice maker wasnt working and tray was dry. Also the water was slow. Removed water line from back and tested pressure. It has good pressure to the valve. Next tested ice maker found the ice try had a crack and was catching. Also found the water would just trickle through the fill hose.Will definitely need a ice maker and heater kit. Customer said they have had some items in the back freeze lately. No codes are present and everything is operating normally. Let them know it could just be from the door not be shut once all the way or something like that. When I had the fridge out unit didnt have the rust on the back from the ice maker freezing up.
We serviced a
BOSCH DISHWASHER
Model SHY56A05UC/23
Near Shakopee, MN 55379
Adam
Job Details: 04/12/2023
Installed motor from last diagnosis. Tested multiple times and its working great with out any leaks
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Buffalo, MN 55313
Seth
Job Details: 04/12/2023
"Not working. I ran the machine through service diagnostic mode and found the motor did not turn or either hesitate or spin. I verified the water source and re-plugged in the Molex connector. I tested by running through service diagnostic to finish perfectly. We started a load as I left, and they waited to make sure it filled and begin to agitate before I left. The washer is now fixed."
We serviced a
KENMORE DISHWASHER
Model 665.139099N412
Near Eagan, MN 55122
Delton
Job Details: 04/12/2023
"Found that the heater is open. Replaced heater, tested and dishwasher is heating and all functions are working good.
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Plymouth, MN 55446
Phillip
Job Details: 04/12/2023
The customer said the dishwasher is not drying and not cleaning well. I found the filter was all plugged up and nasty. I hooked io the Newfi tool and it said there was a issue with the flood sensor. I removed the sensor and verified it was bad. I replaced the flood sensor and cleaned the filter. I advised the customer to clean the filter monthly.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVBL01
Near Maple Grove, MN 55311
Phillip
Job Details: 04/12/2023
The customer said one day the freezer stopped cooling. The customer reset power and it stared to work again. I could hear it cycle on and off and there was a faint beep. I removed the control board and found a couple capacitors that were failing. I replaced the capacitors and put the board back in. The compressor and all the fans are on and it is now cycling and I dont hear the beep. So far its working good.
We serviced a
GE WASHER
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 04/12/2023
Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Woodbury, MN 55125
Nate
Job Details: 04/12/2023
Unit is dead. Found a bad board with rapid light flashing after turning off power and turning it back on at breaker. Quoted for new main PCB. Had to order it. Coming back Monday to install. ; ordrng 1 WD21X32163 (Main pcb)
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Rosemount, MN 55068
Delton
Job Details: 04/12/2023
Found that compressor is running and evaporator is wet but no frost pattern. Freezer is 40 degrees refrigerator is 50ish. I informed customer that we would contact LG and see if they send parts for free but he would be responsible for labor of roughly $660.Customer said if LG covers parts to proceed with repair and he will pay labor at that price. Customer just wants to fixed as soon as possible. Will need to send our sealed system specialists!; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.7237331
Near Albertville, MN 55301
Matt
Job Details: 04/12/2023
"Customer complaint is, NOT COOLING. Refrigerator is almost 9 years old. Inspected and tested. Customer had refrigerator unplugged when I got here. I plugged refrigerator in and compressor and fans turned on. I removed the freezer evaporator cover and theres no frost on the evaporator. The compressor has failed. Refrigerator is drawing about .63amps with everything running. I told customer we would check with Sears and call them back and let them know what we find. ; saved tckt"
We serviced a
GE RANGE
Model CGS990SET8SS
Near Maple Grove, MN 55311
Matt
Job Details: 04/12/2023
"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is dead and the lower oven bake element is fried because the deflector is touching it. Needs a new board, deflector and ignitor. Parts on order. I need lots of extra time on this. ; ordrd 1 WB13X25263 (Bake ignitor) and 1 WB35X37972 (Burner deflector) and 1 WB27K10423 (Main board)"
We serviced a
LG REFRIGERATOR
Model LFX25975ST/00
Near Chanhassen, MN 55317
Adam
Job Details: 04/12/2023
Water not dispensing and not making ice. Verified complaint. Could hear the valve inside the fridge working. Pulled fridge out on protective mat and had the customer hit the dispenser. Was getting 120 volts to the valve but couldnt feel it working and making no noise. Also had a small leak. Showed customer the small leak and quoted for new valve. Customer approved and rescheduled ; ordrng 1 MJX41178908 (Valve)
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Chaska, MN 55318
Adam
Job Details: 04/12/2023
Customers complaint is unit making loud noise when washing. Verified complaint drain pump. Sounds good. Motor is sounding like it whining and making loud noises. The motor has failed on this unit. Quoted customer blue book and rescheduled ; ordrd 1 ABT72989202 (Motor)