Service History 89 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9250WW00

Near Minneapolis, MN 55405

Nate

Job Details: 05/25/2022

Replaced both valves since both were bad. Runs great now. Tested both valves multiple times.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Blaine, MN 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, SHUTS OFF INTERMIT & WATER IS IN THE BOTTOM OF IT. Inspected and tested. Found a E25 error. Its a draining issue or pump cover issue. I removed the filter and the pump cover wasnt locked in place. I locked it in place and then the dishwasher ran for over 20 minutes.Customer is going to use it and see what happens and will call us if they want us to order the drain pump. Part number 00631200."

We serviced a

INSIGNIA WASHER TOP LOAD

Model NS-TWM41WH8A

Near Saint Michael, MN 55376

Phillip

Job Details: 05/25/2022

The motor shaft is falling out the motor. The washer will need a new drive motor. I have no way to look up parts for this model. . ; states that autho needed

We serviced a

GE DRYER- GAS

Model NA

Near Wayzata, MN 55391

Adam

Job Details: 05/24/2022

Unit was turning off after about 10 to 20 min in to cycle. Tested air flow out side and shows 7mph and out of the dryer is over 20mph. So definitely has a air flow issue. That has been the issue from the beginning Im guess because its been the same problem since the other company started to replace the parts. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE RANGE- GAS

Model CGS990SET7SS

Near Minneapolis, MN 55408

Nate

Job Details: 05/24/2022

Leaking gas from the manifold and front right dual valve. Dual gas valve WB21K10141Manifold WB28K10686

We serviced a

WHIRLPOOL REFRIGERATOR

Model MISSING

Near Eden Prairie, MN 55346

Nate

Job Details: 05/24/2022

Tenant changed the lock so the land lord wasnt able to get me in. We rescheduled for Thursday. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE DRYER- GAS

Model 11076812690

Near Buffalo, MN 55313

Seth

Job Details: 05/24/2022

"Customer complains the dryer makes noise when it tumbles. I found the support rollers were bad and squeaked. I installed a dryer repair kit and tested the dryer. The coils failed to open after a few cycles I replaced them. The dryer is now fixed. The start winding makes a momentary noise during start up but it quiets instantly there are no additional failures the unit runs great.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Dayton, MN 55327

Phillip

Job Details: 05/24/2022

Water is leaking down from the drain funnel slide under the door. The seals all look good but I will order and replace the door gasket and lower spray arm. ; ordrd 1 00494772 (Gasket) and 1 00744883 (Lower spray arm) and 1 00744884 (Door seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2SHKXKT00

Near Elk River, MN 55330

Matt

Job Details: 05/24/2022

"Customer complaint is, FREEZER MAKES HUMM SOUND & IT DEFROSTED OVER WEEKEND. Inspected and tested. Found the compressor is just humming. I tried a new start relay and its still just humming. I tried the hard start kit and the compressor started up and ran."

We serviced a

LG WASHER FRONT LOA

Model WM2801HRA

Near Anoka, MN 55303

Matt

Job Details: 05/24/2022

"Customer complaint is, FILLS AND WASHES BUT WON'T DRAIN OR SPIN. Inspected and tested. Found the drain pump is bad, the hot water valve is sticking on and continuously filling and when it goes into a spin its shaking really bad. I advised customer just replace the washer."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF50K7500AV/A2

Near Eden Prairie, MN 55346

Nate

Job Details: 05/24/2022

"Not running. Needed new inverter board and control board. Replaced both, owner actually bought the parts himself. Ran through a full cycle. Runs great now."

We serviced a

KENMORE DRYER- GAS

Model 79671512210

Near Minneapolis, MN 55423

Nate

Job Details: 05/24/2022

"They smelled gas when the dryer was running. I found two points on the vent where it wasnt a tight seal. I sealed it with vent tape where it connects to the blower wheel housing, and then where it connects to the back of the dryer. Tested valve and all connecting points, no leaks. Vacuumed out all dryer lint and Bobbie pins. Dryer runs great. No concerns."

We serviced a

GE DRYER- ELECTRIC

Model PTDS850EM0WW

Near Clear Lake, MN 55319

Seth

Job Details: 05/24/2022

"Display UI is unresponsive and unit is loud during spin. I quoted replacement of rollers and logic board. ."

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/01

Near Edina, MN 55436

Nate

Job Details: 05/24/2022

Installed mounting brackets. Nice and secure now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB01

Near Maple Grove, MN 55369

Phillip

Job Details: 05/24/2022

Water is leaking from the water filter housing assembly WPW10121138. The water filter housing needs to be replaced. Please get authorization. ; states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Blaine, MN 55449

Matt

Job Details: 05/24/2022

"Customer complaint is, UPPER ICE MAKER IS ICED UP SOLID AND AROUND TRAY. Inspected and found the FF ice maker is all frozen and frosted up. Defrosted ice maker and ice room and found the fill tube was not in the right spot, also the ice room is not sealed completely. Adjusted fill tube and sealed the ice room. Reassembled and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

LG WASHER FRONT LOA

Model WM3670HWA

Near Anoka, MN 55303

Matt

Job Details: 05/24/2022

"Customer complaint is, NOT SENDING IN ENOUGH WATER. Inspected and tested. Customer said its been doing this sense they bought it. I ran washer through service diagnostics and all the valves were working great. Started a load of clothes and watched it fill and agitate and its working normal. I explained to the customer that this is the normal operation of these HE washers."

We serviced a

KENMORE FREEZER

Model 253.1932199

Near Rogers, MN 55374

Matt

Job Details: 05/24/2022

"Customer complaint is, NOT COOLING / NO COOL THE COMPRESSOR RUNS AND SEEMS TO BE WORKING BUT THE INTERNAL TEMPERATURE NEVER CHANGES. Inspected and tested. Freezer was unplugged when I got here. Plugged in and compressor turned on right away and I let it run for over 20 minutes and it never started cooling. The sealed system has failed.."

We serviced a

KITCHENAID RANGE- GAS

Model KFGD500ESS04

Near Saint Michael, MN 55376

Matt

Job Details: 05/24/2022

"Customer complaint is, OVEN PREHEATING ISSUES, THE TOP OVEN WILL NOT HEAT. Inspected and tested. Found the upper oven bake element has failed. . Customer approved repairs. Installed new upper oven bake ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

LG REFRIGERATOR

Model LFX31925ST/02

Near Minneapolis, MN 55420

Delton

Job Details: 05/24/2022

Replaced parts drain tube and thermostat assembly for defrost evaporator. Also removed every 3rd fin on evaporator per service bulletin. Refrigerator should no longer clog and leak onto floor.

We serviced a

ADMIRAL DRYER- ELECTRIC

Model AED4675YQ1

Near Big Lake, MN 55309

Seth

Job Details: 05/24/2022

"Not heating, failed vent caused the thermal fuse to blow. I replaced it and tested and the dryer would not heat. The timer has to be held in tension for heat. Part is on order. ; used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 W11043389 (Timer)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5600XW1

Near Minneapolis, MN 55410

Nate

Job Details: 05/24/2022

Water continually drips into the washer. Found a bad hot valve and bad cold valve. Replaced both. No drips now. Runs great.

We serviced a

FRIGIDAIRE FREEZER

Model FFU17FC4CW0

Near Bloomington, MN 55437

Delton

Job Details: 05/24/2022

"Found that evaporator drain was frozen over and leaked on bottom of freezer causing the leaking/ice build up. Defrosted drain, tested and it draining and working good."

We serviced a

FRIGIDAIRE DRYER- GAS

Model FAQG7011KW0

Near Saint Paul, MN 55103

Delton

Job Details: 05/24/2022

"Found that the blower wheel was clogged with fabric softener sheets and lint causing blower wheel to go out of balance and vibrate loudly. Cleaned out inside of dryer, tested and dryer is quiet and is working good."

We serviced a

GE RANGE- ELECTRIC

Model PS950SF3SS

Near Eagan, MN 55123

Delton

Job Details: 05/24/2022

Replaced cooling fan and replaced touch pad last visit. Tested and no errors and cooling fan is blowing air. Range is working good.

We serviced a

KENMORE DRYER- GAS

Model 796.9107331

Near Rosemount, MN 55068

Delton

Job Details: 05/24/2022

I ran dryer for over 40 minutes and never shut off. I checked vent and it was partially blowing into house. I attached vent fully and heat has been cycling good. I ran diagnostic and all functions are working good no errors.I cannot find issues as to why dryer would stop mid cycle. Must be intermittent problem that is not failing as Im here. I asked customer if happens again to run the same load on timed dry an hour before if i have to come back if problem still happens.Possible that since it was blowing into house closet it would overheat something and then once it cooled off would start again?Dryer motor is strong and works every time. Customer will call back if problem persists after attaching vent.

We serviced a

KENMORE DRYER- ELECTRIC

Model 11087087601

Near Osseo, MN 55311

Phillip

Job Details: 05/24/2022

I found the heater coil is bad. Im ordering the heater. I left the dryer unplugged. ; ordrd 1 WP8544771 (Heater)

We serviced a

MAYTAG DRYER- ELECTRIC

Model SCRAPPED OFF

Near Eden Prairie, MN 55347

Adam

Job Details: 05/24/2022

Customer complaint was making louder then normal noises and not drying. Noise wise couldnt make any louder noise then normal everything sounded good and normal. Heat was constantly heating well. Coils seamed to be clicking on and off just fine. Ran the machine while working on washer so ran for 30 min. Vents out to high where I couldnt check it. If the washer wasnt spinning the clothing out right. It would be taking the dryer longer dry times. No model number available

We serviced a

GE WASHER TOP LOAD

Model WHDRR418E4WW

Near Osseo, MN 55311

Phillip

Job Details: 05/24/2022

The washer does not agitate. I found the coupler is stripped and just spins free. I replaced the coupler and now it agitates good. ; used 1 WH49X10042 (AGITATOR BELL) from stock

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RS696PXEB2

Near Maple Grove, MN 55311

Phillip

Job Details: 05/24/2022

The issue is with the main control board. states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, MN 55446

Phillip

Job Details: 05/24/2022

New board did not fix the issue. On my first visit I found the FF defrost heater was bad and I did get 120 out the fridge in defrost. On my second trip I defrosted the evaporator and replaced the heater. On my 3rd trip the heater tested good but now I was not getting the 120. I ordered the board and replace it today. Again I do not get 120 to the heater from the back where it plugs in. I do get 120 from the board to both heaters. I ohmed out the FF heater from the board and it is open. I put a jumper across the wires to the board and measured the ohms from inside the fridge and I got nothing. I checked it different ways and I get nothing. There is a break in one of the wires. With the new board and heater the FF evaporator does not cycle on during force defrost. I will email PW; states that autho needed

We serviced a

GE MICROWAVE

Model JVM3162RJ5SS

Near Big Lake, MN 55309

Seth

Job Details: 05/24/2022

Customer complains while she was cooking something for 15 minutes the microwave died and is now unresponsive. Upon arrival and inspection I found the TCO had failed because the installation was improper the fan was never flipped to vent back into the home so the magnetron and cavity was not cooling itself. Per Phillip Whiteford is it covered issue parts on order; ordrd 1 WB21X10148 (Tco) and 1 WB27X10895 (Cavity tco)

We serviced a

GE REFRIGERATOR

Model CFE28USHKSS

Near St. Cloud, MN 56301

Seth

Job Details: 05/24/2022

"Lights were dim, failed led module was replaced. The lights recovered to their former brightness."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC30KS3

Near Loretto, MN 55357

Phillip

Job Details: 05/24/2022

Frost in the ceiling of the freezer and ice maker does not fill. When I cycled the ice maker it did fill. I defrosted the frost and replaced the ice maker. I think the freezer door was hitting the cabinet. I moved the fridge to give it more room. ; used 1 5303918493 () from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000BW0

Near Eden Prairie, MN 55347

Adam

Job Details: 05/24/2022

Unit wouldnt spin. Found that the washer wouldnt spin freely would get half way then get hard. Disassembled unit and found some small clothing in between the tub and basket. Once removed unit was working properly

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US

Near Burnsville, MN 55337

Delton

Job Details: 05/24/2022

Upon further inspection I found out why i was missing voltage. Found that mice have infested dishwasher (see picture) and have chewed wires. Im guessing the board is ok but would need wire harnesses dd81-01641b and dd39-00009a and alot more labor.Would now need to get auto from AHS or see if they will cover it.; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Chaska, MN 55318

Adam

Job Details: 05/24/2022

Unit was filling with water but not pumping/circulating. Found that the pump tested bad. Replaced pump. I ran unit pulled out to double check for leaks everything looked and sounded great. Reinstalled unit and now unit is back to normal operation. ; used 1 W11032770 (WASH MOTOR) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED6600TQ0

Near Waconia, MN 55387

Adam

Job Details: 05/24/2022

Unit was making loud squeaky noise. Once disassembled found that the idler was bad. Replaced idler and cleaned up unit. Unit is now working properly. ; used 1 8547174V (IDLER PULLEY) from stock

We serviced a

FRIGIDAIRE DRYER- GAS

Model FGQ332ES0

Near Chanhassen, MN 55317

Adam

Job Details: 05/24/2022

Was making a squeaky noise randomly. Disassembled unit and found the back bearing was dry and idler was worn out. Replaced idler and greased up the back bearing. Also cleaned the unit. ; used 1 131863007 (IDLER ARM) from stock

We serviced a

BOSCH DISHWASHER

Model SHXM78W55N/10

Near Minnetonka, MN 55345

Adam

Job Details: 05/24/2022

Unit wasnt draining. Drain pump was extremely loud. Found that the drain pump was bad. Replaced drain pump and tested for leaks. Unit didnt leak and drain pump was working great. Unit is now working properly

We serviced a

GE REFRIGERATOR

Model PSC23SGNABS

Near Maple Plain, MN 55359

Phillip

Job Details: 05/24/2022

"The customer said water was leaking out the freezer and down through the floor. The problem is with either the ice maker or valve. I will replace both. I replaced the ice maker today and will return Thursday to replace the water valve. ; used 1 WR57X33326 (WATER VALVE), and 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

LG WASHER TOP LOAD

Model WT7100CW

Near Roseville, MN 55113

Nate

Job Details: 05/24/2022

"Resident here says that the washer doesnt wash well. He fills it with heavy comforters though. I put it on a quick wash and then a drain and spin and it spins great, and drains great. The washer wasnt level so I leveled it, which should help it spin better."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5200VQ2

Near Minneapolis, MN 55413

Nate

Job Details: 05/23/2022

"Not spinning, agitating, filling or draining. Found a bad lid switch. Replaced it, washer runs great now. Three screws were missing that attached lid to the cabinet. Attached some new screws.; used 1 WP8318084 (LID SWITCH) from stock"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617SIW0

Near Rogers, MN 55374

Adam

Job Details: 05/23/2022

Replaced drain pump from last diagnosis but also found the boot had a small tear. Reschedule customer to install boot; ordrd 1 5304505004 (Boot)

We serviced a

JENN-AIR RANGE- GAS

Model JDS9865BDP22

Near Plymouth, MN 55446

Phillip

Job Details: 05/23/2022

The flap on the outside is closed but not sealed that tight. Cold air can easily leak in. Theres nothing I can do to fix it.

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Medina, MN 55340

Adam

Job Details: 05/23/2022

Unit was warm. Found on arrival everything running but not the compressor. But down the floor protection and slide the fridge out and found the compressor not running. The start relay was bad. Replaced relay and now compressor kicked on right way ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model E1ED55HIW0

Near Waconia, MN 55387

Adam

Job Details: 05/23/2022

Unit wasnt heating disassembled unit. Found that the heater was bad. ; used 1 134792700 (ELEMENT- THREE WAY) from stock

We serviced a

GE WALL OVEN- ELECT

Model JT952S0K3SS

Near Osseo, MN 55311

Matt

Job Details: 05/23/2022

"Customer complaint is, light went out, changed the bulb out but electrical connection NOT WORKING. This is a double wall oven. Inspected and tested. Found the lamp housing for the upper oven is bad. Needs a new lamp housing. Installed new upper oven lamp housing and tested. Light is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR

Near Eden Prairie, MN 55347

Adam

Job Details: 05/23/2022

Unit has a ice build up in the fresh food evap. Needs the drain and heater kit. Customer will call once ready for repair. Let her know fridge needs to be unplugged for 48 hours with door open

We serviced a

GE REFRIGERATOR

Model CYE22TP2MHS1

Near Hopkins, MN 55343

Phillip

Job Details: 05/23/2022

Today I replaced the rear main control board per the instructions from GE tech line. The tech line guy said that this would fix the problem.

We serviced a

WHIRLPOOL DRYER- GAS

Model WED9400SU1

Near Plymouth, MN 55442

Phillip

Job Details: 05/23/2022

The dryer did not heat at all. I found the heater coil was bad. I replaced the heater assembly and very the air flow is good. The dryer heats good now. ; used 1 WP8544771 (LONG ELEMENT) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE9206AYW

Near Waite Park, MN 56387

Seth

Job Details: 05/23/2022

No heat. I had 8 mph at the duct outside the house and 24 mph at the side of the dryer. I remove the vent and tested and found no heat. Everything electrically checks out and works although it fails under load. The timer has a failing connection and when unit demands higher voltage fails to send 120 V from the timer. Part is on order; ordrd 1 WP33001624 (Timer)

We serviced a

GE REFRIGERATOR

Model PFE28RSHHSS

Near Plymouth, MN 55446

Phillip

Job Details: 05/23/2022

I verified the noise was from the fresh food fan. I replaced the fresh food fan and ran a firmware update. ; used 1 WR60X35205 (FF fan) from stock

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model PLES389CCB

Near Apple Valley, MN 55124

Delton

Job Details: 05/23/2022

"Getting intermittent F1 error control beeps and is not responsive. Control board is bad also cooling blower fan is not running. Control board shows not in stock. Please look for parts and get autho if parts are available. Schedule 2 hour block for return trip.Control board part# 318183620; blower motor 318073036; saved tckt , states that autho needed"

We serviced a

GE DRYER- GAS

Model EGD5600G7WW

Near St. Cloud, MN 56303

Seth

Job Details: 05/23/2022

The upstairs tenant complains that she smelled gas after use. Upon arrival and inspection I tested all the fittings and found a leaking fitting on the supply hose. I tightened up the fitting and tested the internal joints and found no active gas leaks internally in the dryer. I tested running the dryer and stopping it while the burner was active and could not get unit to leak from the nozzle. The dryer is now fixed.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED563HW0

Near Albertville, MN 55301

Phillip

Job Details: 05/23/2022

"I found the idler pulley was stuck. I replaced the idler and all the drum rollers. The dryer does not squeak anymore. ; used 2 349241T (), and 1 279640 (ROLLER) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Albertville, MN 55301

Phillip

Job Details: 05/23/2022

I found frost all over the evaporator and the fan was not running. After defrosting I verified that the fan does work. I found the reed switch on the bottom of the door is not making contact with the switch on the cabinet frame. The bottom of the door is wrapped. I advised the customer to get a strip magnet and put it over the switch on the cabinet.

We serviced a

LG WASHER FRONT LOA

Model Wm3670hwa

Near Saint Michael, MN 55376

Phillip

Job Details: 05/23/2022

"The washer does not drain well. The drain pump impeller is broken. The customer also wants the gasket replaced because of the mold. I will replace both parts at the same time Wednesday. ; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 MDS47123602 (Gasket)"

We serviced a

GE REFRIGERATOR

Model GTE18GSNDRSS

Near Minnetonka, MN 55305

Adam

Job Details: 05/23/2022

Evap fan was making loud noises. Replaced evap fan motor from last diagnosis now unit is working properly

We serviced a

KENMORE DISHWASHER

Model 665.13942K011

Near Minneapolis, MN 55428

Adam

Job Details: 05/23/2022

Installed sump assembly from last diagnosis. Now unit is pumping water and washing them dishes. Double then tripled checked for leaks everything is working properly.

We serviced a

LG MICROWAVE

Model MV1610ST

Near Lakeville, MN 55044

Delton

Job Details: 05/23/2022

Found that the control board is not sending out power. Also the blower fan is very loud when running. Would need control board and blower fan. Both parts are NLA.Control board# 6871w1s354A; blower 6549w1v013a; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYW0

Near Minneapolis, MN 55431

Delton

Job Details: 05/23/2022

"I replaced water valve, tested and dishwasher is working good.Customer said that it was still leaking in the basement even tho i had turned off hot water to dishwasher in the meanwhile waiting for the part.I ran the sink and saw it leak in the basement. There was an issue with dishwasher but also issue with sink drain since water was shut off to the dishwasher.A plumber would be needed to fix the sink leak, I dont see it leaking underneath sink so must be in the pipes? Plumber needs to look into that."

We serviced a

KENMORE MICROWAVE

Model 79048903001

Near Eagan, MN 55123

Delton

Job Details: 05/23/2022

"Found that it is sparking from waveguide that has burn hole in it. Took out guide, tested and no sparks."

We serviced a

BOSCH DISHWASHER

Model SHE68T55UC/003

Near Big Lake, MN 55309

Seth

Job Details: 05/23/2022

"E:15 error for active leak detection, failed water valve was leaking. I installed a new valve and tested the dishwasher. It is now fixed.; used 1 00628334 (VALVE) from stock"

We serviced a

GE RANGE- ELECTRIC

Model PS950SF3SS

Near Eagan, MN 55123

Delton

Job Details: 05/23/2022

"Installed new touch panel, tested and all buttons respond and no errors but when testing oven i heard the cooling fan just buzzing and not spinning. Found that fan is locked up. Customer also approved that. Ordering part and rescheduling.; ordrd 1 Wb26t10063 (Cooling blower fan assembly)"

We serviced a

KENMORE WASHER TOP LOAD

Model 11028102310

Near Eagan, MN 55122

Delton

Job Details: 05/23/2022

"Bearings are bad and leaks. I tried to take off rotor and bolt is rusted and sized, would have to drill it out and sounds like rotor is damaged. ."

We serviced a

GE DISHWASHER

Model GDT665SSN0SS

Near Osseo, MN 55369

Adam

Job Details: 05/23/2022

Customer complaint is leaking out the front and leaving white spots on the floor. Ran unit for a few minutes and open the door and we had suds. Drained and restarted machine let it run half a cycle and no leaks. Let customer know the white stains is from soap. So the unit is over sudsing and leaking the soap on the floor. He said he cant get it leak with out soap which makes sense with my diagnosis. Let customer know to switch to a less concentrated soap. Gave some recommendations and told him to test it out

We serviced a

LG WASHER FRONT LOA

Model WM3670HWA

Near Eagan, MN 55122

Delton

Job Details: 05/23/2022

"Found that drain pump fins are broken and not pumping out water. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

GE RANGE- ELECTRIC

Model JBS60RK6SS

Near Monticello, MN 55362

Seth

Job Details: 05/23/2022

I replaced the broil element and tested the range.it is now fixed.

We serviced a

GE WASHER FRONT LOA

Model GTW465ASN2WW

Near Annandale, MN 55302

Seth

Job Details: 05/23/2022

Water temperature issues. I swapped the water supplies and tested the washer. It is now fixed.

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Champlin, MN 55316

Matt

Job Details: 05/23/2022

"Customer complaint is, LEAKING. Inspected and tested. Found the diverter assembly is leaking. Quoted customer $256. to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 WD19X25278 (DIVERTER) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW2

Near Minneapolis, MN 55448

Matt

Job Details: 05/23/2022

"Customer complaint is, DEAD. Inspected and tested. Found the washer had F6E2 and F2E1 stored errors. Theres a communication error between the UI and the board. I cant figure out exactly which one is the issue. We will need to order both. Installed new UI and tested. Washer is working great. Washer is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Saint Paul, MN 55103

Nate

Job Details: 05/23/2022

"Not circulating water. Has a bad pump. Needs W11025157. Called and left message for owner, quoted for pump/motor. Told him to call office if hed like us to do it."

We serviced a

BOSCH MICROWAVE

Model HMB57152UC/05

Near Ham Lake, MN 55304

Matt

Job Details: 05/23/2022

"Customer complaint is, SPARKING. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Parts on order. ; ordrd 1 10001590 (Magnetron) and 1 00617090 (Wave guide cover)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Ramsey, MN 55303

Matt

Job Details: 05/23/2022

"Customer complaint is, NO ICE. Inspected and tested. Found the ice maker has failed. Quoted customer $350. to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXF03

Near Elk River, MN 55330

Matt

Job Details: 05/23/2022

"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. I cant find a parts diagram with this exact model number.. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS8

Near Elk River, MN 55330

Matt

Job Details: 05/23/2022

"Customer complaint is, DOES NOT RUN AT ALL FIRST IT STOPPED PRODUCING WATER AND THEN THE FRONT PANEL DISPLAY STOPPED WORKING. Inspected and tested. Found the main board has failed.. Customer approved repairs. Installed new main board and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA02

Near Saint Michael, MN 55376

Phillip

Job Details: 05/23/2022

I replaced the diverter seals. I put it all back together and ran a cycle. The dishwasher is working.

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model GLEQ332AS2

Near Saint Paul, MN 55104

Nate

Job Details: 05/23/2022

"Dryer squealing. I wasnt able to get it to squeal, but I found a worn down bearing and rusty idler pully. Replaced the belt, felt glides, pully, and bearing kit. Vacuumed out all the lint. Runs great now, nice and quiet. Also found a cover hinge inside the dryer. Installed that again. Took $40 off repair. ; used 1 5304457724 (REBUILD KIT) from stock"

We serviced a

LG MICROWAVE

Model LMV2031ST/00

Near Minneapolis, MN 55410

Nate

Job Details: 05/23/2022

"Not heating. Had a bad magnetron. Installed a new one, heats great now. ; used 1 4150019905 (MAGNETRON) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLE2516W

Near Eden Prairie, MN 55346

Nate

Job Details: 05/23/2022

Not drying clothes well. Found zero mph airflow outside. 19 behind dryer. Took dryer apart. Cleaned up rollers that werent spinning. Vacuumed out lint. Replaced a bad belt. Runs and heats great. .; used 1 661570 (1]) from stock

We serviced a

GE REFRIGERATOR

Model ZISS480DMCS

Near Eden Prairie, MN 55346

Nate

Job Details: 05/23/2022

"Checked evaporator, which was good. Defrost works good. Drain is good. Fan running well. Looks like a little residual ice was stuck near fan blade. After they defrosted fridge the sound stopped. Told customer the fridge wont run well under 60 and above 100. It was in the 30s and 40s lately."

We serviced a

KENMORE REFRIGERATOR

Model W8TXNWFWB01

Near Hopkins, MN 55305

Nate

Job Details: 05/23/2022

Freezer not cooling. Found 10% of the evaporator frosted over. Rest is room temp and no frost. Sealed system issue.

We serviced a

GE REFRIGERATOR

Model CYE22TP2MHS1

Near Hopkins, MN 55343

Phillip

Job Details: 05/20/2022

"The customer said the temps are still in the 40. I took temps in between the food and got 40. There are still no faults. I removed the evaporator cover and put into a force mode. The evaporator got a good frost pattern and the fans do work. I called tech line. He said the sensors are working and I need to replace the board, before I could ask for a case number or and other questions we got disconnected. ; ordrd 1 WR55X38248 (Main board)"

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, MN 55446

Phillip

Job Details: 05/20/2022

The fresh food evaporator is frosted up again. Now Im not getting 120 to the heater. I for sure did first visit and the heater was visible bad. In force defrost I do not get 120 to the heater. Please find the board and contact the customer. I forgot to talk to customer about cost of the board. DA41-00524A; states that autho needed

We serviced a

BOSCH DISHWASHER

Model SHE3AR75UC/14

Near Eagan, MN 55123

Delton

Job Details: 05/20/2022

"Found that leaking from water valve underneath dishwasher from solenoid. Water valve is faulty. Customer approved estimate. I replaced water valve, tested and dishwasher no longer leaks and is working good.I left old water valve with customer so their can show their insurance company.; used 1 00622058 (INLET VALVE) from stock"

We serviced a

LG WASHER TOP LOAD

Model WT7200CW

Near Eagan, MN 55122

Delton

Job Details: 05/20/2022

Found that bleach dispenser cup knob broke off where the water hose connects. So when in middle of cycle the washer fills that cup it leaks on floor.Needs bleach dispenser cup assembly part# ACZ72910402. Part shows not in stock anywhere.Please find part and give customer quote.; saved tckt

We serviced a

GE DISHWASHER

Model GSD5560g02ss

Near Farmington, MN 55024

Delton

Job Details: 05/20/2022

Found that drain pump and piston nut are worn and drains very slow. Also right side door spring broke and door falls open.Door spring part not in stock.Order parts piston nut wd24x10018; drain pump wd19x10015; door spring wd03x10016; saved tckt

We serviced a

SAMSUNG DISHWASHER

Model DW80M9960UG

Near Lakeville, MN 55044

Delton

Job Details: 05/20/2022

Getting 7c error which is waterwall position error and making loud grinding sound. Ordering parts and rescheduling.; ordrd 1 Dd97-00484a (Water wall assembly)

We serviced a

INSINK GARBAGE DISPOSAL

Model n/a

Near Minneapolis, MN 55445

Phillip

Job Details: 05/20/2022

The customer had a garage disposal. I replaced the garage disposal and tested. No leaks and works good.

We serviced a

LG REFRIGERATOR

Model LFX31925ST/02

Near Minneapolis, MN 55420

Delton

Job Details: 05/20/2022

Found that evaporator in fresh food top half is frozen over. There is a service bulletin for this. Ordering parts and informed customer to unplug and let fridge thaw so i can pull off cover and do fix. Ordering parts and rescheduling.; ordrd 1 Acm73919216 (Controller assembly) and 2 5251ja3003d (Drain tube)s

We serviced a

GE REFRIGERATOR

Model PFCS1NJWASS

Near Eagan, MN 55122

Delton

Job Details: 05/20/2022

"Replaced ice maker, tested and it cycles and filled. Ice maker is working good."

We serviced a

LG REFRIGERATOR

Model LFX28977ST/00

Near Eagan, MN 55122

Delton

Job Details: 05/20/2022

"Found that water valve is leaking. Customer approved estimate. Replaced water valve, tested and no leaks and water is dispensing and working good."

We serviced a

LG WASHER FRONT LOA

Model WM3700HVA

Near Osseo, MN 55369

Adam

Job Details: 05/20/2022

Installed hose from last diagnosis. Now unit isnt leaking triples checked everything. And let machine fill a handful of time no leaks.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA G TR

Near Minneapolis, MN 55442

Adam

Job Details: 05/20/2022

Unit was cooling properly. Customer said the fresh food part has been acting up for weeks. Noticed two issues there. One was they had a big ice damn in the top corner of the evaporator. Needs the heater/drain kit. Also the on door hinge was busted so do wont shut properly. Also customer said in the past few days noticed more and more warmer temps in the freezer. When I check the evaporator notice it didnt have a even frost pattern. Let customer know there is also a sealed system issue now.

We serviced a

MAYTAG DRYER- GAS

Model MDG3000AWW

Near Victoria, MN 55386

Adam

Job Details: 05/20/2022

"Unit wasnt spinning. Disassembled unit and found the belt was broken. Which the idler was seized and caused the belt to snap. Quoted then replaced idler and belt. Also cleaned up unit while I had unit disassembled. Reassembled unit and now running properly ; used 1 WP6-3700340 (IDLER PULLEY), and 1 WP33002535 (BELT) from stock"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE50R5200W/A3

Near Rockford, MN 55373

Adam

Job Details: 05/20/2022

Unit wasnt heating. Air flow was around 15 mph out side could use a cleaning. Once unit was disassembled found that the heating element was bad. Replaced heating element and now unit is working properly and heating well. Let customer know to get his vents cleaned so it wont stress the new heater.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617SIW0

Near Rogers, MN 55374

Adam

Job Details: 05/20/2022

Unit was leaking out of front. Customer had put it to clean washer. During the cycle unit filled up about to about 1/4 full of water on the door and then was leaking. Noticed the drain pump wasnt draining well and unit was over flowing with water. Ordered drain pump and rescheduled customer; ordrd 1 5304514775 (Drain pump assembly)

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Dayton, MN 55327

Phillip

Job Details: 05/20/2022

"There was just a little bit of water that could have been left over from the other day. I ran the dishwasher for 35 minutes and it never leaked. Water is not leaking from the water inlet tower, water valve or from the door seal. I checked everything."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55405

Nate

Job Details: 05/20/2022

"Evaporator is totally frozen up. Needs the various parts like extra heater, drainage kit, cover, etc, we install to fix this.