We serviced a
KENMORE RANGE
Model 790.9419331
Near Saint Michael, MN 55376
Matt
Job Details: 02/16/2023
"Customer complaint is, THE INNER COIL OF THE RIGHT FRONT DOUBLE BURNER IS NOT WORKING. Inspected and tested. Found the inner coil is burnt out. Quoted customer $500. to install new front right burner.."
We serviced a
KITCHENAID RANGE
Model KERS306BSS0
Near Rogers, MN 55374
Matt
Job Details: 02/16/2023
"Customer complaint is, OVEN IS NOT HEATING PROPERLY. Inspected and tested. Found the bake element is burnt out. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2745FQ1
Near Minneapolis, MN 55417
Delton
Job Details: 02/16/2023
"Found that pump is just humming. Found that there was as small baby sock stuck in drain pump. Removed sock and washer now drains. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
GE DISHWASHER
Model GSD2200F00WH
Near Maple Grove, MN 55311
Matt
Job Details: 02/16/2023
"Customer complaint is, TAKES ALONG TIME TO START AND LEAKING. Inspected and tested. Found water is leaking from the solenoid seal causing it to not drain. Needs a new solenoid kit and seal. Parts on order. ; ordrd 1 WD21X10060 (Solenoid kit) and 1 WD8X181 (Seal)"
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Waconia, MN 55387
Adam
Job Details: 02/16/2023
Unit making loud noise during spin cycle. Verified complaint unit is extremely loud durning the spin. Removed front of the unit to look at motor and transmission. The transmission on this unit is bad. Quoted customer for new transmission. They are going to get a new unit
We serviced a
LG WASHER
Model WM4270HVA/01
Near Chaska, MN 55318
Adam
Job Details: 02/16/2023
Unit giving OE error which is a no or slow drain. Put unit in a drain and the drain pump is really loud and not pumping water. Quoted customer for new pump. Customer approved. Still waiting on my restock pumps so rescheduled customer for tomorrow ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
KENMORE REFRIGERATOR
Model 596.755224
Near Albertville, MN 55301
Phillip
Job Details: 02/16/2023
The fresh food is not cooling. The freezer is fine and the evaporator fan is not working. I turned the fan blade and it started but its slow. I gave quote for the fan motor. Today I replaced the evaporator fan motor. The fan is working great.
We serviced a
BOSCH DISHWASHER
Model SHS5AV55UC/22
Near Richfield, MN 55423
Delton
Job Details: 02/16/2023
"Found that dishwasher is not draining, drain pump just humming. Was able to find debris that was stuck i side drian pump. Removed debris, tested and dishwasher now drains and is working good."
We serviced a
MAYTAG WASHER
Model MHWE300VW13
Near Minneapolis, MN 55422
Phillip
Job Details: 02/16/2023
"The customer said on small loads the clothes come out wet and it appears the washer does not drain. It only happens on the smaller loads. I checked the drain pump filter and it was mostly clean and the drain pump, pumps the water out fast. I threw in 2 towels and ran the rinse and spin. The washer drained all the water out and it completed the spin cycle and the towels were rung out. I did notice while it was ramping up to speed the washer moved and swayed back in fourth. I adjusted the front left leg. The washer feels more secure now."
We serviced a
UNKNOWN GARBAGE DISP++
Model NONE
Near Fridley, MN 55432
Matt
Job Details: 02/16/2023
"Customer complaint is, WILL NOT TURN OFF AND CONTINUALLY RUNS. Inspected and tested. Found the garbage disposal has a air actuated switch and the switch is not turning it off. Garbage disposal works great when its on. Customer is going to need to call a electrician to put the garbage disposal on its own outlet, or replace the switch underneath the sink. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Blaine, MN 55434
Matt
Job Details: 02/16/2023
"Customer complaint is, THE DISHWASHER IS NOT WASHING. Inspected and tested. Found the heating element bushings are gone and water is leaking out the back of the dishwasher. The circulation pump starts circulating, but then failed a couple minutes in. Its leaking from the diverter assembly also and the drain hose is almost wore through in a couple spots. Dishwasher needs a new heating element part number WD05X23763, a circulation pump part number WD26X23258, a diverter assembly part number WD19X25278 and a high loop drain hose part number WD24X29378. . If they approve, I need extra time on my return trip. ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KGR1801PBS00
Near Minneapolis, MN 55422
Phillip
Job Details: 02/16/2023
The customer said they smell gas when the oven starts and from the front left burner. All the burners lite fine and the flames look normal. When I tried to start the oven the gas comes in first then the ignitor should spark but it wasnt. I tried to lite a few times but the bake ignitor never sparks. I cleaned the end of the electrode and tried it again. Now its spark up fine every time.
We serviced a
LG DRYER
Model DLG7301WE
Near Eden Prairie, MN 55347
Delton
Job Details: 02/16/2023
Found that back rollers were locked up causing noise and drum to not turn easily. Custoemr approved estimate. Replaced rear rollers. Tested and dryer now runs smooth and no loud vibration noise.; pckd up 1 AGM75510755 (Lg roller 2 pack)
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Saint Paul, MN 55106
Nate
Job Details: 02/16/2023
We serviced a
UNKNOWN RANGE
Model UPN90FVGG/B
Near Minneapolis, MN 55436
Phillip
Job Details: 02/16/2023
"The gas pressure from the regulator is 7-8 water column. Whens burner turns on it goes down to 5. That is normal and the pressure is fine. All the burners seem to be working. The grill feature still does not work. Im getting gas and good spark. Jared please verify if thats correct and order the grill and sparker. The customer said the oven does not maintain temp. I ran out of time today to test the oven. Please allow 3 calls worth next visit. O-emld tckt , states that autho needed"
We serviced a
KENMORE WASHER
Model 796.4116241
Near Minneapolis, MN 55411
Phillip
Job Details: 02/16/2023
"The customer said the washer is not drying out the water very well. The customer checked the drain filter and it was clear. I started a drain and spin, the drain impeller starts out and make a noise. I removed the pump and found the impeller is stripped and barley attached to the metal shaft of the motor. I quoted for the repair then replaced the drain pump assembly. The washer now drains quickly and spins good. ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3013LWA
Near Minneapolis, MN 55431
Delton
Job Details: 02/16/2023
"Found that the burners were just dirty and full of grease and wouldnt ignite. Cleaned burner and now it ignites. Cooktop burners work now.The control board is bad and will randomly shut off and turn back on and blink the clock like a power outage. Control board would need to be replaced, which is different issue than igniter being weak from last time.Control board part# 5304518661; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFX25975ST/02
Near Eden Prairie, MN 55347
Adam
Job Details: 02/16/2023
Customer complaint is unit leaking and floor and damaging floor. Pulled unit out on protective equipment. Notice a bunch of water coming out the bottom when pulling out. Took the back cover off and found the water valve is constantly dripping. Turned water off. Then removed water. Quoted customer for new valve. Customer approved valve. Reschedule customer and ordered part. ; ordrng 1 MJX41178908 (I/M VALVE - SINGLE COIL)
We serviced a
KENMORE DRYER
Model 110.649222
Near Sauk Rapids, MN 56379
Seth
Job Details: 02/16/2023
Wont start. Failed for switch was replaced. Dryer started and temperatures looks great. The dryer is now fixed; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
LG WASHER
Model WM8000HVA
Near Minneapolis, MN 55439
Adam
Job Details: 02/16/2023
Customer complaint unit dripping water even after its off. Tested voltage to the valves when unit was off and they arent getting energized. There is corrosion on the hot and the cold valve. Replacing both valves. Installed new valves tested unit and its working properly without any leaks
We serviced a
BOSCH COOKTOP++
Model NGM5654UC/01
Near Shoreview, MN 55126
Nate
Job Details: 02/16/2023
Installed mounting brackets and foam seal. Very tiny minimal play now on the cooktop. Customer satisfied with results. It sounds like we collected already but please collect money owed if they didnt pay. JR said it looks like they paid.
We serviced a
WOLF++ RANGE
Model DF304
Near Minneapolis, MN 55439
Adam
Job Details: 02/16/2023
Customer said it randomly keeps trying to ignite. When testing it was working properly. I cleaned the igniter. Explain if they get dirty they can cause this issue
We serviced a
MAYTAG WASHER
Model MVWCA15EW1
Near St. Cloud, MN 56303
Seth
Job Details: 02/16/2023
Washer leaks and floods the room. The floor drain backed up when I put the washer into test mode. She needs a plumber. The washer of working as designed.
We serviced a
AMANA RANGE
Model AER5845RAS
Near Avon, MN 56310
Seth
Job Details: 02/16/2023
"The door burner center is burnt out and bake does not work. I replace the bake element, but could not replace the burner assembly because the part came damaged. Please orders replacement and wait till we get the new parts to confirm. Its not damaged then reschedule. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model PDT750SMF8ES
Near Minneapolis, MN 55427
Phillip
Job Details: 02/16/2023
"The customer said the dishwasher does not seem to dry as well and the soap tablet is not dissolving. I hooked up the diagnostic tool, and the active fault code was for the flood sensor. If the flood sensor float does not move, then it will disable the heater. I remove the sensor and verified that the float was stuck. I gave the customer a quote for a new sensor and replace the sensor. I ran diagnostics and everything is working as it should."
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Otsego, MN 55301
Phillip
Job Details: 02/13/2023
The customer said the washer will lock and try to run any cycle for a few seconds then it shuts down and the door remains locked. And the same goes for the spin cycle. I put the washer into diagnostics and the fault f57 motor over current is the only fault saved. I tried to run motor test but the f57 comes up. The drain pump comes on and it drains the water fine. I followed the test per the tech sheet. The drum spins freely. The motor tested good at 3.6 across all the pins on the motor. Per the tech sheet it needs the motor control. I quoted the customer for the repair. Im ordering the part and coming back Wednesday. Part ordered from Sundberg. ; ordrd 1 5304515236 (MOTOR - SPEED CONTROL BOARD)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP0
Near Otsego, MN 55330
Phillip
Job Details: 02/13/2023
The customer said there is a loud noise from the freezer. Today it was quite but the customer played a video of the noise. It sounded like ice was hitting the fan blade. I found ice running down the back wall. I quoted for defrosting the ice build up and putting a tube over the ice maker fill tube. I pulled all the shelves out and rear panels. I then cleared up the ice and put a tube over the ice fill tube so water doesnt splash out from the ice maker tube.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near Plymouth, MN 55446
Phillip
Job Details: 02/13/2023
"The dryer started but the drum does not spin. I found the belt was ripped and broke. The rear left rollers does not spin and the right rollers was worn down. I quoted for the repair kit. I installed the belt, rear rollers and the idler from the kit. The dryer tumbles now. There is kind of a ticking sound from the moo but the dryer runs good and heats. ; used 1 4392065 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Buffalo, MN 55313
Matt
Job Details: 02/13/2023
"Customer complaint is, REF KEEPS FREEZING. LEAKING WATER IN THE FRZ, cust advised water is leaking out of drip pan under unit/ the icemaker is not making ice/they shut off water to appliance. Inspected and tested. FF compartment is 39F and freezer was 1F. Found the ice maker fill tube is frozen and water is overflowing into the freezer defrost drain and bottom floor of the freezer. Its also causing the drain pan underneath the refrigerator to overflow. Customer said that they notice these problems with the ice maker every time the filter gets to the end of its life. Looks like when the filter gets plugged, the low water pressure causes the fill tube to freeze up. I defrosted the fill tube and cycled the ice maker and it filled with water. Customer is going to try replacing the filter more often. I also defrosted the evaporator completely and after 20 minutes it had frost on about 75%. It looks like the sealed system is a little low, but not enough to effect the temperatures. ; saved tckt"
We serviced a
GE RANGE
Model CGS980SEM1SS
Near Minneapolis, MN 55416
Phillip
Job Details: 02/13/2023
The range was dead and the top burners would not work either. I pulled the range out on my pad. I verified there is no power to the outlet. The customer found a gfi outlet in the basement that powers the range. I reset the gfi and now it works. The customer said they never use the lower storage heater so they are not concerned on why it tripped. I tried all the burners and the main oven. Everything is working good now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Minneapolis, MN 55412
Phillip
Job Details: 02/13/2023
The freezer was not cooling good. I found the evaporator all ice up. The freezer fan was not working either. I had to completely defrost the freezer to get to the fan. Once I got the ice free around the fan the fan came on. Only the top half was ice over. The defrost heater is working fine. I I advised the door could have been left open once and that can cause frost build up around the fan. The customer does remember the fan making a loud buzzing sound like it was hitting ice
We serviced a
GE REFRIGERATOR
Model GTE18GSHBRSS
Near Minneapolis, MN 55416
Nate
Job Details: 02/13/2023
Evaporator completely encased in ice. Air vent to the fresh food section clogged with ice. Found a bad defrost board. Quoted bb. Coming back to install on Wednesday. Picking up part on will call tomorrow. ; ordrd 1 WR55X21623 (Defrost board)
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Osseo, MN 55311
Matt
Job Details: 02/13/2023
"Customer complaint is, STILL HE ERROR CODE. Inspected and tested. Found the pressure sensor has failed. Installed new pressure sensor and tested. Dishwasher is working great and the heater is turning on in test mode. Dishwasher is now fixed. Customer doesnt owe anything more than what he already paid for the heating element that I replaced the first time out."
We serviced a
GE REFRIGERATOR
Model PDS22SISALSS
Near Minnetonka, MN 55345
Adam
Job Details: 02/13/2023
Installed evaporator fan motor from last diagnosis. Once installed reassembled unit then tested fan. Unit is now operating correctly. Also reinstalled icemaker that was loose prior to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHWO
Near Richfield, MN 55423
Nate
Job Details: 02/13/2023
Not draining. Ended up using some canned air to blow out rice blockage where the drain hooks up to the sink. Drains great now. No charge other than the trip.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Brooklyn Center, MN 55430
Phillip
Job Details: 02/13/2023
The customer said it would not drain. I tried the drain pump and it just hummed. I removed the drain pump and found a chunk of glass stuck inside. I removed the glass and ran the dishwasher. It sound good and drains good.
We serviced a
KENMORE DRYER
Model 11079522800
Near Eagan, MN 55123
Nate
Job Details: 02/13/2023
"Not heating and timer not advancing. Found a bad thermal fuse. Replaced fuse, vacuumed out lint, cleaned bulkhead, and vacuumed that out. Now it runs and heats great. Short vent. Customer is going to clean out the vent. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZO
Near Mendota Heights, MN 55118
Nate
Job Details: 02/13/2023
Not spraying water. I put it into test mode and it just hums. Took apart wash motor and there was a broken piece of plastic. Needs new wash motor. Took out piece of hard plastic and now it runs but super loud.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAM2762KQ0
Near Saint Paul, MN 55102
Nate
Job Details: 02/13/2023
"Replaced clutch, gearcase and coupler today. But motor is also siezed up in spin. Told owner we could charge cost on the motor plus shipping ($110). Coming back tomorrow to install. Picking it up from will call at Sundberg. ; ordrd 1 WP661600 (Motor)"
We serviced a
DACOR++ RANGE
Model ERD48SCH
Near Excelsior, MN 55331
Adam
Job Details: 02/13/2023
Installed repaired control board and then reassembled unit. Tested all burners on top and both ovens. Also made sure the cooking fans turned on. Everything is working properly
We serviced a
ZLINE++ VENT HOOD
Model GL9014-36-S32
Near Saint Paul, MN 55105
Nate
Job Details: 02/13/2023
Vent hood is loud. Called tech support. They recommended I double check the vent flaps above the motor. Still makes the noise from the motor blower without the flaps. Its ++ too. Attaching model and message I texted to customer. ; saved tckt
We serviced a
MAYTAG DRYER STACKED++
Model MGD9700SB0
Near Excelsior, MN 55331
Adam
Job Details: 02/13/2023
Customer had unit red flagged for a leak. They said was coming from inside dryer. Gas valve was preordered. Disassembled unit and found the gas valve was bad. Replaced valve and also found the igniter was weak. Replaced igniter also. Reassembled unit and then tested unit is working great without leaks. Ran unit multiple times with bubble solution on gas connection I touched. Everything is working properly ; used 1 279311 (IGNITER) from stock
We serviced a
ELECTROLUX DRYER
Model EIED55HIW0
Near Rogers, MN 55374
Matt
Job Details: 02/13/2023
"Customer complaint is, ERROR E64. Inspected and tested. Found the heating element was burnt out. Customer approved repairs. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 115F. Dryer is now fixed. ; pckd up 1 134792700 (Heating element)"
We serviced a
VENTAHOOD VENT HOOD
Model B200MSC
Near Shorewood, MN 55331
Adam
Job Details: 02/13/2023
The fan would kick on when turning lights on. Disassembled to get to the wiring. One of the fan wires shorted to the light switch and made it so when you turned the light on the fan ran. Redid the shorted wire. And zip ties the wires out of the way. Now unit is working properly. Used wire connector from truck stock
We serviced a
GE DISHWASHER
Model GDP645SYN2FS
Near Waconia, MN 55387
Adam
Job Details: 02/13/2023
Customers complaint unit leaking and damaged floor and basement ceiling. Removed toe kick panel to look underneath unit to find leak. Added a little pit of water and found water leaking from the motor. Needs motor assembly. Quoted customer for new pump. Customer is going through think it over and let us know. Added photo of the quote.
We serviced a
BOSCH DISHWASHER
Model SHX46A02UC/21
Near Cold Spring, MN 56320
Seth
Job Details: 02/13/2023
I replaced the control board that had a burned up board. The dishwasher is now fixed.; saved tckt
We serviced a
KENMORE DISHWASHER
Model 66513599K600
Near Big Lake, MN 55309
Seth
Job Details: 02/13/2023
Not responding. Blown thermal fuse was replaced. It ran perfect after that.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Elk River, MN 55330
Matt
Job Details: 02/13/2023
"Customer complaint is, Refrigerator is no longer staying cold. No noticeable issues in freezer. Inspected and tested. FF compartment was 55F and freezer was 3F. I removed the FF evaporator cover and found a ice ball in the upper left corner, and the rest of the evaporator had no frost. I defrosted evaporator and put refrigerator into test mode and the evaporator started getting cold, but there was no frost on it. The sealed system has failed. This is not covered by the warranty."
We serviced a
LG WASHER STACKED++
Model WM3400CW
Near Minneapolis, MN 55414
Nate
Job Details: 02/13/2023
Notes say that the washer needs a new drain line. I ordered 5214FR3188G and will schedule my return for Wednesday. Attached what blue book says for the stacked washer/dryer. ; ordrd 1 5214FR3188G (Drain hose)
We serviced a
LG WASHER
Model WM3700HWA
Near Minneapolis, MN 55442
Phillip
Job Details: 02/13/2023
Last visit I saw water dripping down from the front left corner of the dispenser front. I replaced the dispenser assembly and the drawer. The drawer definitely fits in tighter than the old one. I ran the washer and it did not leak for me today.
We serviced a
MAYTAG REFRIGERATOR
Model MTB2254EES00
Near Sartell, MN 56377
Seth
Job Details: 02/13/2023
"Not cooling FF section. Failed Evap fan, part is on order. Call if part arrived early; ordrd 1 WP2315539 (Evap fan)"
We serviced a
ESTATE DRYER
Model EED4400SQ0
Near St. Cloud, MN 56301
Seth
Job Details: 02/13/2023
Dryer in multifamily rental does not start tumble or heat. Upon arrival and inspection I found the door switch had failed. I replace the door switch and watched the temperatures. The dryer heated perfectly. The dryer is now fixed.; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Eden Prairie, MN 55347
Adam
Job Details: 02/13/2023
Customer complaint unit shaking. Shocks are busted out in the front. Tried to reinstall the shocks but keep popping out. Quoted blue book for two new shocks.
We serviced a
SAMSUNG RANGE
Model FX710BGS/XAA-01
Near Chanhassen, MN 55317
Adam
Job Details: 02/10/2023
"2 knobs are busted and gasket is loose. Three pins are busted on gasket. Knobs part number DG64-00472A. DG63-00255B gasket. Added photos of everything. Then checked all switches they move nicely not stiff just worn out over time. ; snapped 6 QuickPics, states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 665.14319N411
Near Minnetonka, MN 55305
Adam
Job Details: 02/10/2023
Installed door latch from last diagnosis. Reassembled unit and tested multiple times. Unit is working properly now without any door issues
We serviced a
417.9081299 LAUNDRY CENTER++
Model n/a
Near St. Cloud, MN 56303
Seth
Job Details: 02/10/2023
"Particles on their wash water. I found the whole house had this issue. It is apparent they are getting contamination in their water from the city. No repairs possible, I left them with a few thoughts to help them deal with water contamination."
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model GUD24ESSJ0WW
Near Minneapolis, MN 55401
Nate
Job Details: 02/10/2023
"The washer has been sounding like a jet plane. Found a good deal of oil puddling up under the washer. Belt frayed and worn, clutch in rough shape, lid switch broke, and the mounting bracket on tub broke off. Quoted for all parts (attached photo). Plus oversized shipping for outer tub. They re going to replace."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS5
Near Plymouth, MN 55447
Adam
Job Details: 02/10/2023
Installed sump from last diagnosis. Reassembled unit and tested multiple times for leaks. Unit is running properly now; used 1 WPW10780877 (MOTOR/PUMP ASSM TALL TUB) from stock
We serviced a
KENMORE DRYER
Model 796.8117221
Near Big Lake, MN 55309
Matt
Job Details: 02/10/2023
"Customer complaint is, RUBBING SOUND WHEN IT STARTS TO SPIN AND THE SOUND CONTINUES AS THE DRYER IS RUNNING. Inspected and tested. Found the right rear roller was seized up. Installed 2 new rear rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
SAMSUNG DRYER
Model DV330AGW/XAA
Near Rogers, MN 55374
Matt
Job Details: 02/10/2023
"Customer complaint is, SQUEAKING NOISE WHEN RUNNING ON AND OFF AND NOT RUNNING ING CORRECT. Inspected and tested. Found the idler pulley had broken and fallen off. Customer approved repairs. Installed new idler pulley, vacuumed out inside of dryer and tested. Dryer is working great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
KENMORE WASHER
Model 110.448322
Near St. Cloud, MN 56303
Seth
Job Details: 02/10/2023
DL error for a failed door lock. The rear main bearing is also bad out howls when it spins. There is 1/8-1/4 play. Please send to options.; saved tckt
We serviced a
SAMSUNG DRYER
Model DVE45N5300V/A3
Near St. Cloud, MN 56303
Seth
Job Details: 02/10/2023
"Tumbles constantly. Failed control board, part looks to be back ordered. Part DC92-01896Ge. Quote is attached. ; saved tckt"
We serviced a
GE RANGE
Model JGS760SEL2SS
Near Corcoran, MN 55340
Phillip
Job Details: 02/10/2023
The customer said the oven has a strong gas smell when the oven comes on. I started the oven bake at 350. Soon after the oven smells stronger than it should. I removed the bottom and noticed the flame was big and lazy. I adjusted air shutter until the flame sound was better and the flame was tight in the burner. We tried a few more times and the strong smell is gone.
We serviced a
BOSCH DISHWASHER
Model SHE43RL6UC/64
Near Eden Prairie, MN 55347
Nate
Job Details: 02/10/2023
"Dishwasher tipping forward, racks slide forward putting stress on the racks. Lowered the rear leg and extended front legs and remounted it, and now its level and not leaking or tipping forward. Everything is good now."
We serviced a
BOSCH REFRIGERATOR
Model B21CT80SNB/01
Near Eden Prairie, MN 55346
Adam
Job Details: 02/10/2023
Installed sensor from last diagnosis. Unplugged unit then disassembled unit. Had to steam the frost build up again. Once steamed was able to install the sensor. Once installed reassemble unit and tested. Now everything is working properly.
We serviced a
THERMADOR++ DISHWASHER
Model DWHD440MFM/08
Near Minneapolis, MN 55424
Nate
Job Details: 02/10/2023
Not draining. Found the air gap blocked. Bypassed the air gap. Drains great now. ; used 1 4392067 () from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Eden Prairie, MN 55346
Adam
Job Details: 02/10/2023
Customer complaint not making ice. Removed ice bucket then fascia to get to ice maker. Right away I notice the fill tub was frozen plug. Steamed out the ice build up then cycle unit. Now unit is operating correctly. Showed customer how to do it if it happens again.
We serviced a
BOSCH DISHWASHER
Model SHE68R55UC/68
Near Maple Grove, MN 55311
Phillip
Job Details: 02/10/2023
Water leaks from bottom left side of door. The customer said the kids have stood on the door. I noticed the door drops below 90. When it runs water is leaking past the gasket. If I push on the door it stops. I cleaned the gasket and door but it still leaks. I quoted for 2 new hinges and the door seal. Im ordering the parts. Door seal 00494772Lever 00498927Levee 00498928; ordrd 1 00494772 (DOOR SEAL) and 1 00498927 (DOOR SRINGS (2)) and 1 00498928 (DOOR SRINGS (2))
We serviced a
SAMSUNG DRYER
Model DV48J7770EW/A201
Near Albertville, MN 55301
Matt
Job Details: 02/10/2023
"Customer complaint is, LOUD WHEN RUNNING. Inspected and tested. Found a piece of plastic in the blower wheel that wasnt from the dryer. Removed plastic piece and vacuumed out bulkhead. Tested and dryer sounds great. Dryer is now fixed. ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near St. Cloud, MN 56303
Seth
Job Details: 02/10/2023
I replaced the sump and pump and leveled the dishwasher. I tested it and the noise is gone.
We serviced a
KENMORE WASHER
Model 110.2310231
Near Brooklyn Park, MN 55428
Phillip
Job Details: 02/10/2023
"The customer said the washer will finish a wash cycle and then starts over again. She said it does the same thing if they do a drain and spin. I checked for fault codes and the most recent was the lid not opened in between washes and a key was held to long. I ran a calibration and auto test and then passed. The issue must be with the main control. I gave the customer a quote for the repair. I went to Sundberg and got the part. I replaced the main board and ran the calibration and the auto test again. All is working good. ; pckd up 1 W10634102 (CONTROL BOARD, MAIN)"
We serviced a
LG DRYER
Model DLGY1202V
Near Saint Michael, MN 55376
Matt
Job Details: 02/10/2023
"Customer complaint is, DOES NOT TUMBLE, MAKES A CLICKING SOUND. Inspected and tested. Found the blower thermostat was blown. Installed new thermostat and tested. Dryer is now working, but is getting to hot. Airflow on outside of house is only 14mph. The vent needs to be cleaned before using. Customer is going to have the vent cleaned. ; used 1 WP35001087 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A303
Near Monticello, MN 55362
Matt
Job Details: 02/10/2023
"Customer complaint is, ORIGINALLY DRYER WAS WORKING BUT TOOK WAY LONGER TO DRY THAN WORKING BUT NO HEAT IS KICKING OUT. Inspected and tested. Found the gas was turned off behind the dryer. I turned the gas on and started dryer on timed dry high heat and it was cycling perfectly between 200F and 95F for over 20 minutes. Dryer is working great. Looks like the only problem was the gas was shut off."
We serviced a
WHIRLPOOL DRYER
Model WED94HEAC1
Near Minneapolis, MN 55410
Nate
Job Details: 02/10/2023
"Replaced bad rollers, belt and pully. Vacuumed all the hair and lint out. Runs quiet and doesnt smell like burning rubber. ; used 1 4392067 () from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFB
Near Minneapolis, MN 55406
Nate
Job Details: 02/10/2023
"Drain pump has a loose impeller and buzzes. Quoted bb for a new pump. DW is calling tribles and reliable to see if one of them actually has it. ; schdld next appmnt for 2/15 WED !"
We serviced a
KENMORE DRYER
Model 110.647424
Near Sartell, MN 56377
Seth
Job Details: 02/10/2023
"The dryer shuts off before the cycle is complete. Upon arrival and inspection while testing at I found the temperature claimed that the unit powered off suddenly. I disconnected the vent and checked it and the outside vent had a 10 mph loss but still exceeded 20 miles an hour. I tested both TC hours and thermostats and I was getting in inconsistency when I checked them. I recommend replacement of all thermostats and tcos. I tested it using time dry just like the customer and let it run for 20 minutes and it ran flawlessly without cutting out again. The dryer is now fixed.; used 1 WP3387134 (THERMOSTAT), 1 279816 (HI LIMIT/FUSE KIT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
AMANA WASHER
Model NTW4630YQ0
Near Eagan, MN 55122
Nate
Job Details: 02/10/2023
"Control board was totally dead when I got to the house. I took out the board, now it has a green light but none of the display lights work. Drain pump is also seized up. Just hums when power is applied to it. Quoted for board and pump. Owner will replace. The washer was filled to the top with stinky water. I used my wet vac to suck it all out for her."
We serviced a
WHIRLPOOL RANGE
Model WFG520S0AS2
Near St. Cloud, MN 56303
Seth
Job Details: 02/10/2023
Broiler is not working. The valve opened intermittently and it sparked erratically. The DSI board has failed. I quoted replacement. They declined repairs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LF3
Near Saint Paul, MN 55105
Nate
Job Details: 02/10/2023
"Not making crushed ice. Ended up finding there is a broken wire between the upper door hinge and where it comes out in the freezer. Its in the cabinet casing so cant be fixed. Customer wants cubed ice though so per the customers permission, I secured the solenoid in the upper position so that it only makes cubed. Works great now. Job complete."
We serviced a
GE WASHER
Model GTWP1800D0WW
Near Minneapolis, MN 55408
Nate
Job Details: 02/10/2023
"Transmission leaking oil and scraping when it spins. Support rods stretched from all the banging. Quoted for those, the tub seal and belt. Lid lock broken too. Customer will run on smaller loads and eventually replace."
We serviced a
KENMORE REFRIGERATOR
Model 795.76203.901
Near Rogers, MN 55374
Phillip
Job Details: 02/10/2023
The customer said the freezer temps has been getting warm for about 3 months now. I took the freezer temp and its around 25 degrees. I removed the freezer evaporator cover and found the evaporator does not have a full frost pattern. The refrigerator is leaking cooling and has a sealed system leak. I advised the customer that its not repairable and they need to look for a new unit. I added pics.
We serviced a
KENMORE WASHER
Model 79641472210
Near Rosemount, MN 55068
Delton
Job Details: 02/10/2023
Replaced control board and lid brackets. Tested and all functions are working good. Washer turns on every time. Washer is working good.
We serviced a
BOSCH MICROWAVE
Model HMC80152UC/01
Near Eagan, MN 55122
Delton
Job Details: 02/10/2023
Replaced door cam kit and microwave door. Tested and door no longer falls open and no longer pops the breaker. Tested and microwave is heating and working good.
We serviced a
ZLINE++ VENT HOOD
Model ART236B
Near Minneapolis, MN 55416
Delton
Job Details: 02/10/2023
Control board sent is not correct part. See pictures. Part on top is the part that is bad and is needed. The part sent is similar but missing leads and not correct.Please research and contact customer.; saved tckt
We serviced a
SAMSUNG DRYER
Model DV365ETBGWR/A3
Near Chanhassen, MN 55317
Adam
Job Details: 02/10/2023
Samsung dryer not heating but tumbling. First checked voltage. Which it was good. Next disassemble dryer. Once apart tested the heater assembly. It was bad. Quoted custom for new heater assembly. Customer approved. Installed new heater. Reassembled unit then tested multiple times. Heater is working properly. Also cleaned up rollers and idler. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
LG WASHER
Model WT7700HVA
Near Victoria, MN 55386
Adam
Job Details: 02/10/2023
Customer complaint unit leaking. Removed the back of the unit to watch for a leak. Notice water in the front left but wasnt leaking even 5 minutes in cycle. Removed top which was extremely rusted and notice the bleach bucket was busted loose because of the rust. Thats why its leaking will need a top of the washer. Customer is going to try to glue it up and get buy till they can buy a new one
We serviced a
ZLINE++ MICROWAVE
Model MWD1
Near Minneapolis, MN 55416
Delton
Job Details: 02/10/2023
"Replaced two control board, tested and and microwave now is heating and working good.Control boards are not listed on here and i dont have part numbers on box. I did not use the part listed in work order.Office will need Decide how to list this and and get paid for parts.; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GYE22KSHFSS
Near Minneapolis, MN 55424
Delton
Job Details: 02/10/2023
Replaced condenser fan and cleaned out drain last time. No more leaks and fan is running and cooling compartment area. Refrigerator is working good.
We serviced a
LG REFRIGERATOR
Model LMX25981ST/03
Near Minneapolis, MN 55438
Delton
Job Details: 02/10/2023
I thought the water valve came with the wire harness but it doesnt. Part shows NLA and i cant find in stock. Please see if you can find the wire harness.Wire harness part# EAD6158201; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model 665.12773K311
Near Maple Grove, MN 55311
Phillip
Job Details: 02/08/2023
"The upper rack was loose and falling. The upper rack adjusters are broken and need to be replaced. I replaced the upper adjusters with the new upgraded ones. The rack moves much better. ; used 1 W10712394 (RACK, UPPER ADJUST ASSM) from stock"
We serviced a
GE DISHWASHER
Model GDT655SMJOES
Near Minneapolis, MN 55427
Nate
Job Details: 02/08/2023
"Unit dead. Found a dead control board. Replaced it, works great now. ; used 1 WD21X24901 (MAIN BOARD) from stock"
We serviced a
GE REFRIGERATOR
Model GSS25GMHNCES
Near Cottage Grove, MN 55016
Delton
Job Details: 02/08/2023
Found that water filter housing is cracked. Customer had floors redone and fridge was stored in garage and i am assuming that it got cold and cracked. Contacted the phone number noted and they approved estimate. Ordering parts and rescheduling.; ordrd 1 Wr17x30702 (Water filter housing) and 1 Xwfe (Water filter)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Minnetonka, MN 55345
Nate
Job Details: 02/08/2023
Replaced chewed through hose and replaced clamps. No leaks now. No charge it was a redo.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Clearwater, MN 55320
Seth
Job Details: 02/08/2023
Wont cycle just senses. Error for motor overheating was logged. I checked the rear main bearing and it was super loud and loose. The ACU is not locking the door lock as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25UEXW01
Near St. Cloud, MN 56301
Seth
Job Details: 02/08/2023
Not cooling. Failed sealed system.
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Big Lake, MN 55309
Matt
Job Details: 02/08/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the actuator has failed and its not going into a spin. Also theres oil all over everything underneath and when you spin the drum by hand its loud. The gearcase is failing. Customer is going to replace the washer."
We serviced a
FRIGIDAIRE WASHER
Model GLTF2940FS0
Near Minneapolis, MN 55409
Nate
Job Details: 02/08/2023
Gives the LOC error. Tried replacing the lock with ours. Still gives the error. Quoted for new main PCB. ; ordrd 1 137006000 (Main pcb)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Albertville, MN 55301
Phillip
Job Details: 02/08/2023
The customer said the dishwasher is leaking. The customer replaced the door gasket but he said its still leaking. I removed the lower spray arm and showed the customer how its splitting. When the water heats up it causes the spray arm to separate. When is separates water sprays out the center and causes water to leak out the bottom. The gasket the customer put in was put in backwards. I removed the gasket and put in the right way. I gave the customer the number for the new spray arm W10837249.
We serviced a
KENMORE WASHER
Model 110.248523
Near Corcoran, MN 55340
Phillip
Job Details: 02/08/2023
The washer does not fill with hot water and the cold comes in slow too. I found the top part of the agitator does not ratchet like it should so the clothes do not come as clean. I removed the hoses and cleaned the valve screens. I flushed both hoses until the water was clear. I replaced the agitator dogs. The washer fills fast and washed good now. ; used 1 80040 (AGITATOR DOG & CAM ASSM) from stock
We serviced a
UNKNOWN WASHER STACKED++
Model MHW6630HW2
Near Minneapolis, MN 55406
Nate
Job Details: 02/08/2023
"Washer leaking. Has been leaking since it was moved. Ran it through diagnostic mode. No internal leaks. No leaks through the boot. Found the drain line wasnt mounted or attached, and water is spraying over the drain tub on the floor that it was lying in. I zip tied the drain and made sure it isnt spraying out now."