We serviced a
GE REFRIGERATOR
Model GNE25JSKCFSS
Near Chaska, MN 55318
Adam
Job Details: 04/25/2023
Complaint is not making ice. Tested harvest of ice maker. Cycled then tried to fill. Never filled though. Pulled fridge out. Was all hooked up but no water. To the fridge. They will need a maintenance or plumber to look why water isnt on. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Inver Grove Heights, MN 55076
Delton
Job Details: 04/25/2023
Motor ohms out ok. But motor just buzzes then gives a F7E1 error (motor not running) could be motor or start capacitor there is a service bulletin out for this. Informed customer and quoting for motor. Customer approved. Ordering part and rescheduling.; ordrd 1 W11026785 (Motor) and 1 W11395618 (Run capacitor)
We serviced a
WHIRLPOOL WASHER STACKED++
Model GHW9150PW0
Near Maple Grove, MN 55369
Phillip
Job Details: 04/25/2023
The customer said that the washer will fill with water even when there not using it. When I arrived today I found the washer was half way full of water. I can see water leaking into the soap dispenser. The water valve is bad. I quoted for a water valve. Im coming back Thursday. Customer said they can pay by check. ; ordrd 1 WP8181694 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWB700BW0
Near Champlin, MN 55316
Phillip
Job Details: 04/25/2023
The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. It needs the bearing kit. ; ordrd 1 W10435302 (Bearing)
We serviced a
LG REFRIGERATOR
Model LFC22740ST
Near Chaska, MN 55318
Adam
Job Details: 04/25/2023
Complaint is not making ice. Tested harvest of ice maker. Cycled then tried to fill. Never filled though. Pulled fridge out. Was all hooked up but no water. To the fridge. They will need a maintenance or plumber to look why water isnt on. ; saved tckt
We serviced a
LG REFRIGERATOR
Model LFC24770ST
Near Chanhassen, MN 55317
Adam
Job Details: 04/25/2023
Unit isnt making ice is the complaint. Verified complaint. Put ice maker in test mode and cycle the ice maker. In harvest mode it got stuck and would try to advance but couldnt would just get stuck and click. Unit needs new ice maker. AEQ72909603 ice maker. ; ordrng 1 AEQ72909603 (Ice maker)
We serviced a
BEKO++ DRYER
Model BDV7200X
Near Bloomington, MN 55425
Delton
Job Details: 04/25/2023
"This customer is not the easiest to deal with.Called tech support and took apart dryer for the squeaking and found that the felt is causing the squeak against the drum. I can pull front felt back and squeak stops. Needs new front felt part shows not in stock. Also called tech support for dryer that when using normal dry it is a damp dry as it only uses 500 watts and in timed dry it uses 1800 watt for heating is what tech support explained to me. Only gets up to about 115-120 degrees max. I showed customer to use Super dry if set on normal or customer will keep using timed dry.Also customer wants us to install water actuator devices on her water lines behind washer. Do we do that? If so what do we quote? I would have to pulled out stacked washer/dryer out of closet but seems pretty straight forward. Let customer know if yes or no and quote when calling back for dryer part and rescheduling.Scheduling extra time as i have never pulled apart beko dryer.Order and schedule Felt part# 2963330100; saved tckt , states that autho needed"
We serviced a
LG RANGE
Model LRG3060ST/00
Near Champlin, MN 55316
Matt
Job Details: 04/25/2023
"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting to hot from the crack in the burner tube and taking out the ignitor. Ordering new ignitor, burner tube and deflector. Parts on order. ; ordrd 1 ABF72909012 (Bake burner tube) and 1 MCK61936501 (Bake burner deflector) and 1 MEE61841401 (Bake ignitor)"
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Chaska, MN 55318
Adam
Job Details: 04/25/2023
Ice maker not working. Tested harvest on ice maker and found that it wasnt harvesting the bail arm is stuck. The second fridge isnt hooked up to water and wanted me to try the ice maker from that fridge to this fridge. Installed then tested. Filled with water and harvested fine. Noticed water pressure was a little week but it seamed to fill to normal amount ; saved tckt
We serviced a
SAMSUNG WASHER STACKED++
Model WF45R6300AW/US
Near Maple Grove, MN 55369
Matt
Job Details: 04/25/2023
"Customer complaint is, SHUTS OFF AFTER STARTING SPORADICALLY. Customer said when it starts, it goes through and completes the cycle perfectly. Inspected and tested. Washer was working for me every time. Theres a stored door lock error. Im going to replace the door lock. The door lock that was sent to me is not the right part. Ordering new door lock. ; ordrd 1 DC34-00028A (Door lock)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7551SR/AA
Near Maple Grove, MN 55369
Matt
Job Details: 04/25/2023
"Customer complaint is, TOUCH SCREEN DOES NOT WORK, SMART HUB NOT RESPONDING, WATER FLOW ON THE H2O IS SLOW. Inspected and tested. FF compartment is 39F and freezer is 1F. I found the valve wasnt turned on all the way, I opened valve and now water dispenser pressure is good. The family hub screen is unresponsive. I power cycled it, reset the red button at the top of the hinge and still unresponsive. I think we would have to start by replacing the screen part number DA82-02711D and see what happens. Dana can you call and see if this is covered. If it is, Im going to need extra time and some more information on how to replace it. ; saved tckt"
We serviced a
ELECTROLUX REF BUILT IN++
Model EI32AR80QSB
Near Sartell, MN 56377
Seth
Job Details: 04/25/2023
Failed sealed system it is not cooling. Please quote today they have the house on the market.; saved tckt
We serviced a
LG RANGE
Model LREL6321S/00
Near St. Cloud, MN 56301
Seth
Job Details: 04/24/2023
Burned up wiring. I replaced it with heavy 90deg terminal and heat rated wire. The range is now fixed.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1956KEW
Near St. Cloud, MN 56303
Seth
Job Details: 04/24/2023
Fridge is not cooling. Fans and compressor were running the machine was warm. No frost on the evaporator. Failed sealed system.
We serviced a
BOSCH RANGE
Model HGI8054UC/01
Near Eden Prairie, MN 55346
Nate
Job Details: 04/24/2023
"Not baking. Found a bad bake ignitor. Replaced ignitor, ignites and heats great now.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTD
Near Saint Michael, MN 55376
Matt
Job Details: 04/24/2023
"Customer complaint is, TRIPS BREAKER. Inspected and tested. Found the middle door switch has failed and the holder is wore out. Customer approved repairs. Installed new switch holder and 3 micro switches. Tested and microwave is working great. Microwave is now fixed.
We serviced a
AMANA DRYER
Model NGD4655EW
Near Chanhassen, MN 55317
Adam
Job Details: 04/24/2023
"Unit wont tumble. Tenant took unit apart before arrival. Unit has a broken belt. Checked rollers and idler also. Idler was tight and one roller was. Reassembled unit and tested. Units working great and quiet.
We serviced a
ILVE++ RANGE
Model UPDN100FDMPGUYNG
Near Prior Lake, MN 55372
Delton
Job Details: 04/24/2023
Replaced all parts, 4 electrodes and flame sensors for burners. Tested on low and all burners ignite and staying lit over 10 minutes.
We serviced a
GE REFRIGERATOR
Model GNE29GMKIES
Near Maple Grove, MN 55311
Phillip
Job Details: 04/24/2023
The customer said that a few random item were frozen. Today I hooked up the Newfi tool. There was no active faults. The fan is running good and the frost pattern was perfect. I cleared the codes. I advised the customer to move some things around so food and items are not touching the sides. I said it could have just been a air flow issue. Over packing can cause random items to freezer.
We serviced a
KENMORE DRYER
Model 110.727221
Near Saint Paul, MN 55105
Delton
Job Details: 04/24/2023
"Found that dryer thermal fuse is open and cut heat. Also the rollers, belt idler are worn out. Customer approved estimate. Replaced parts, tested and dryer is tumbling quietly, heating and working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LF3
Near Saint Paul, MN 55104
Nate
Job Details: 04/24/2023
"Icemaker mold all frosted and iced over. needs new Icemaker control board as the current is the original and its not up to date or working. I took apart Icemaker, a lot of calcification, quoted tenants for new PCB and explained we need that to put into test mode.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Saint Paul, MN 55105
Delton
Job Details: 04/24/2023
"Unit top and back were taken apart when i got here. I plugged in washer and ran quick cycle. Washer filled, agitated, drains and spins. Washer is working good as im here. Customer bought his own pressure switch and i said that is likely the issue if it is intermittent but customer will call back if problem persists.Customer said he would put it back together."
We serviced a
MAYTAG WASHER
Model MVWC450XW4
Near Otsego, MN 55301
Matt
Job Details: 04/24/2023
"Customer complaint is, Washer is not washing clothes, Not spinning. Customer was having issues with it getting off balance, but they were washing a blanket. Inspected and tested. Ran washer through test mode and everything worked perfectly. I started a rinse and spin with the blanket that they were having issues with and it filled, agitated, drained and spun out perfectly. Washer is testing good. I think it just got off balance."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF
Near Saint Paul, MN 55117
Nate
Job Details: 04/24/2023
Replaced bad UI and and control panel. Runs great now.
We serviced a
LG DRYER
Model DLG5932W
Near Roseville, MN 55113
Nate
Job Details: 04/24/2023
Not running. They had replaced the idler pully. The fitting wasnt right so the pully was stuck in the wrong position and there was no tension on the belt. Replaced the pully. Runs great now.
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2080
Near Minneapolis, MN 55410
Phillip
Job Details: 04/24/2023
Last visit I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. I replaced the top drawer left track. The temps were 36 and -6. No frost today. The drawer is closing good.
We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A2
Near Saint Paul, MN 55106
Delton
Job Details: 04/24/2023
"Dryer is heating as im here but then after 20 minutes the dryer stopped heating. Gas coils stop turning on gas. Replaced gas coils, tested and dryer is cycling heat and working good.
We serviced a
LG CLEANING- DRYER
Model DLG4971W
Near Saint Paul, MN 55113
Nate
Job Details: 04/24/2023
"There was a tear in the vent behind the dryer. I taped it up well with vent tape. Ran the dryer, no exhaust escaping."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near East Bethel, MN 55011
Matt
Job Details: 04/24/2023
"Customer complaint is, THE TOP RACK UP AND DOWN ADJUSTERS AND ROLLER ASSEMBLIES HAVE FAILED. Inspected and tested. Found the top rack adjusters are broken. Installed new adjuster kit and tested. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Saint Paul, MN 55119
Delton
Job Details: 04/24/2023
"Found that igniter is weak and wont turn on gas to heat. Customer approved estimate. Replaced igniter, tested and oven is heating and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chaska, MN 55318
Adam
Job Details: 04/24/2023
Customer said would get the error code and drip tray was full. Tested unit multiple times and went through test mode no codes happened and couldnt get a leak. Unit wasnt over sudsing when there. Let customer know it could be multiple things. Could be the soap or the way they are loading it. Customer is going to try out unit and let us know whats going on.
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW5620HW0
Near Minneapolis, MN 55418
Nate
Job Details: 04/24/2023
"Replaced bad main PCB. Ran it for 20 minutes. Runs great now. There are a lot of detergent suds, so I put some cooking oil in the washer while it was running, to help rid it of the majority of suds. Also recommended to tenant using affresh to help get all the old detergent residue out from the previous tenants who used quite a bit."
We serviced a
LG WASHER
Model WT5680HVA
Near Minneapolis, MN 55443
Phillip
Job Details: 04/24/2023
The customer complaint is the washer leaks out the bottom on every other load if not every load. After running the washer for a while I found that water is coming up and leaking out from under the tub cover.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near East Bethel, MN 55011
Matt
Job Details: 04/24/2023
"Customer complaint is, THE GRIDDLE BURNER DOES NOT LIGHT THROUGH ALL ORIFICES, ABOUT 1/3RD ONLY. Inspected and tested. Found it was just dirty and gummed up. I cleaned the griddle burner head and tested. Burner is working great. Range is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near East Bethel, MN 55011
Matt
Job Details: 04/24/2023
"Customer complaint is, THE ICE MAKER FREEZES UP AND HAS TO BE DEFROSTED ONCE OR TWICE A MONTH. Installed new ice maker repair kit and sealed the inside and outside of the ice room. Tested and ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
LG WASHER
Model WM4000HWA/01
Near Maple Grove, MN 55311
Matt
Job Details: 04/24/2023
"Customer complaint is, U5 ERROR CODE, THE UNIT IS 3 MONTHS OLD. This is a vibration sensor error. Inspected and tested. Ran washer through test mode and everything worked perfectly. Customer wasnt home, so I was able to find 2 bath towels and ran it through a speed wash cycle and it worked perfectly. The board was sending 5VDC to the sensor which is good. I did not see excessive vibration while I was testing. Customer is going to try and put rubber feet underneath it and see if that helps.
We serviced a
LG RANGE
Model LRE3193BD/00
Near Burnsville, MN 55337
Delton
Job Details: 04/24/2023
Bake or broil does not work. Found that oven relay board is bad. Not sending power to elements. Customer approved estimate. Ordering part and rescheduling customer.; ordrd 1 EBR74164805 (Relay board)
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/24/2023
"No heat, failed operation thermostat. Parts on order.; ordrd 1 WE04X25195 (Operating Thermostat)"
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near St. Cloud, MN 56304
Seth
Job Details: 04/24/2023
"Customer complains about left hand door, swing and placement. Upon arrival and inspection I found the upper left-hand door bushing has failed it fell apart. Please order part number- WR02X24999. ; schdld next appmnt for 5/1 MON !"
We serviced a
LG WASHER
Model WT7305CV
Near Burnsville, MN 55337
Delton
Job Details: 04/24/2023
Touch panel is very hard to start. The UI is not sensing touch. I took off UI and pressed bear metal on UI and it did turn on but even though its touching the panel it intermittently senses touching to turn on or start washer. Need new UI.I called in ST autho and gave them part number to order and they said to close this call out and they will send a new call number? I took picture of model serial# tag.UI part# EBR86498808; saved tckt
We serviced a
KENMORE DISHWASHER
Model 66513413K701
Near Maple Grove, MN 55311
Phillip
Job Details: 04/24/2023
The customer said the dishwasher is not heating and the display flashed 7 times. I ran a test cycle and the heater came on for about 2 seconds. I removed the board and found the relay and board is bad. It will need a main board. I did not use the heater. ; ordrd 1 WPW10084141 (Main board)
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT800NP/50
Near Eden Prairie, MN 55346
Adam
Job Details: 04/24/2023
Ice maker wont cycle. It filled with water so the valve is good. Just wont harvest. Seams like a motor in the ice maker has failed. Needs a new ice maker. Also the freezer door lock which is on the bottom right and helps hold and pull the freezer door tight is busted. Customer would like that Replaced also. Quoted blue book and rescheduled Ice maker and lock ordered from Marcone; ordrd 1 00744441 (Ice maker) and 1 00623375 (Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Minneapolis, MN 55421
Phillip
Job Details: 04/24/2023
The customer said it stopped making ice but still dispenses water out the door. I found the ice mold had ice in it. I pressed the test button on the ice maker. The ice maker dumped the ice then filled with water. Since it only runs in test mode it needs a new ice maker. Please order the ice maker. I told the customer to call us once he gets the ice maker. They did send a water valve w11645245. I installed the valve because the water pressure was slow. The pressure is better now. Ice maker W11546935; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DVG50A8600E/A3
Near Mounds View, MN 55112
Phillip
Job Details: 04/24/2023
"The customer complaint is the dryer does not heat well and takes forever to dry. I started the dryer on a time dry. The flames comes on and it heats for one cycle. The heat got up to 145. The flame never came back on after it shut off. I hooked up Hass. There was only door error codes nothing related to the issue. I ran the auto test and it passed. I tried it again on all the cycles and it does the same thing. The air flow is good and I tried it with the duct removed. Its still not cycling back on after the first time. I checked the diagnostic page and other techs have replaced the parts I listed. Please get approval and order the parts I have listed. Pcb main DC97-21429JThermistor DC32-00007AThermistor DC93-00329AThermostat DC47-00017A; snapped 2 QuickPics, states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model D1976
Near Chaska, MN 55318
Adam
Job Details: 04/24/2023
"Cutlery rack has broken. Added part numbers and photos for those. The top rack slides out. Its not leaning foward. Looks like the racks/drawers slides are worn out. I cant part number for that part. Please quote customer for parts and labor. Unable to look up partsSlider 700461Slider 700460Basket 700466; snapped 3 QuickPics, states that autho needed"
We serviced a
LG DRYER
Model DLEX8100V
Near Woodbury, MN 55129
Delton
Job Details: 04/24/2023
Found that Im getting power to control board but wont turn on when pushing power button.I can hear the control board buzz when pushing power button. Control board is bad. Doesnt appear to be UI as it can hear the buzz on control board when pushing power.Call into ST and get autho for controlBoard part# EBR76519513Taking other parts shipped by ST with me. Will use on return trip.; saved tckt
We serviced a
DACOR++ COOKTOP++
Model SGM466S
Near Chaska, MN 55318
Adam
Job Details: 04/24/2023
Having same issue as before its been working great till lately. All igniters look clean. I cleaned them any way. Couldnt get the issue happen when I was there. Tried different burners boiling water on each and never had an issue. Let customer know I cant get issue to happen for my self. I said we could try the other igniters but its a educated guess because we cant get the issue happen all the time. Informed we could just change the rest of the igniters but not sure if that would do or not. He said the last time we did just one and it worked for half a year. We like to try the igniters. Looks like we put de81-02696A igniter in last time. Please quote with the dishwasher repair; ordrng 5 de81-02696A (Igniter)s
We serviced a
LIEBHERR++ REF BUILT IN++
Model MRB3000
Near Minnetrista, MN 55364
Adam
Job Details: 04/24/2023
"Light keeps flickering. Got the shelf we needed but didnt come with the light. In it. Tried to swap over the new one but didnt work the plastic screen busted and everything for the lamp busted. Needs the led strip the led light holder and the screen added photos. I cant get a clear image off my phone. Customers house has no service phone says SOS wont let me even call. Customer forgot Wi-Fi password. They use Wi-Fi to makes calls. We need to source other parts. Looks like it should have been assembly. Will need to look up more info on this ; snapped 3 QuickPics, states that autho needed"
We serviced a
BEKO++ WASHER
Model WMY10148C2
Near Minneapolis, MN 55401
Nate
Job Details: 04/24/2023
"It fills and drains in the first couple minutes, then runs drain pump for 5 minutes, then shuts off. Wont progress. But you can put it on the spin and drain and it will run through that ok. Spoke for awhile with Beko tech support, they said it needs both Front pressure switch 2801561800, and Level sensor 2833830400. DW can you please order these and schedule customer for my return? Ill need 2 time slots, and oven cart. Its a stacked unit in a really tight spot. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PYE22PSHJSS
Near Minneapolis, MN 55443
Phillip
Job Details: 04/24/2023
"The whole refrigerator is not cooling at all, both sections are not cooling. I can hear the compressor buzz and then click. I pulled the fridge out and pulled the cover off. I found the compressor has been replaced before. The customer said the compressor was replaced last February. I tried a new compressor relay and a hard start. The compressor wont start it just makes a loud humming sound. The compressor is bad and needs to be replaced. I added pics. ; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Clear Lake, MN 55319
Seth
Job Details: 04/24/2023
"The valve is bad but so is the PCB, they close today they will call and give us direction. I quoted a board at $120 no additional labor.; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER
Model MHW4200BW1
Near St. Cloud, MN 56301
Seth
Job Details: 04/21/2023
"Not draining with error. Upon arrival and inspection, I found the laundry was closed in the tub and it was locked. I put it in the service diagnostic mode and unlock the door. We removed the clothes and started draining water. In the end we found two seashells, and the hairball had lodged in the 90? elbow and caused the issue. We cleared the hoses put it back together tested it and it finished the rapid wash cycle with four towels perfectly. The washer is now fixed
We serviced a
WHIRLPOOL DRYER
Model LEB6200PQ1
Near Sartell, MN 56377
Seth
Job Details: 04/21/2023
Popped belt was replaced. The dryer is now fixed.
We serviced a
MAYTAG WASHER
Model LAT9604AAE
Near St. Cloud, MN 56303
Seth
Job Details: 04/21/2023
Failed switch was replaced. The washer is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near St. Cloud, MN 56301
Seth
Job Details: 04/21/2023
"Fridge was not cooling. On arrival and inspection found the automatic, defrost circuit was not being energize. I had power at the board but not to the heater. I changed the wiring back and found a loose connection at a molex connector. I received the molex connector and loose wire, and it began working as designed.
We serviced a
KENMORE REFRIGERATOR
Model 106.536423
Near Elk River, MN 55330
Matt
Job Details: 04/21/2023
"Customer complaint is, ICE MAKER IS NOT WORKING. Customer said it started working again after he called. Also said the plastic guard/ shoot that directs the cubes into the bucket is cracked and sometimes falls out of place and jams up the ice maker. Inspected and tested. Freezer temperature was 1F. The ice bucket was almost full. Optics tested good. Ice maker cycled and filled with water while I was looking at it. Ice maker is currently working great. Customer is just going to use it and see what happens.
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/02
Near St. Cloud, MN 56301
Seth
Job Details: 04/21/2023
"Dishwasher has a loud pitched noise and e-15 error. Bad pump making the noise, I could not find the source of the leak there were suds. I quoted a pump but noted the leak may have another source.
We serviced a
MAYTAG WASHER
Model MVWC416FWO
Near Big Lake, MN 55309
Seth
Job Details: 04/21/2023
"Leaking, not draining, and after power event it wont respond. The drain pump and gearbox have failed.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2660KES
Near Eden Prairie, MN 55347
Adam
Job Details: 04/21/2023
"Customer stated unit making loud noise. Noise wasnt present on arrival. Tried to get the noise to happen but never did. Customer is going to try to record the noise.
We serviced a
WHIRLPOOL DRYER
Model WGD9400SU0
Near Minneapolis, MN 55422
Phillip
Job Details: 04/21/2023
The customer said the dryer would not start and it gives the control failure fault f1. I inspected the main control and found the primary motor relay was bad. I quoted for the repair. I replaced the relay and made a connection from the relay to the main terminal. The dryer is running and heating.
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/13
Near Big Lake, MN 55309
Seth
Job Details: 04/21/2023
E-15 the error had cleared. The dishwasher was full of suds we cleared it and tested. The error did not re-offend.
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Roseville, MN 55113
Nate
Job Details: 04/21/2023
"Convection fan doesnt run, just hums/ no restrictions to blade. Needs new motor. Looks like the convection motor must have knocked out the board.I disconnected the convection fan and taped it up well. Job complete."
We serviced a
ASKO++ DRYER
Model 10772110
Near Burnsville, MN 55337
Delton
Job Details: 04/21/2023
Dryer is condenser dryer that had a outside vent hooked up so was sucking in air but actually blocking air. Also the condenser was full of lint and hair build up. Appears that since vent was attached and it probably was blocking airflow and condenser was clogged also blocking air flow caused dryer to overheat and shut off until it cooled off and would run again. I explained to customer that condenser needs to be cleaned and not to use vent since the dryer is sucking in air and not blowing out air.I disconnected vent and showed customer where condenser is to clean it. Dryer is running continuously.
We serviced a
GE REFRIGERATOR
Model ZIFS360NXALH
Near Victoria, MN 55386
Adam
Job Details: 04/21/2023
Installed new board. Display is working good with out flickering. Reassembled unit and it's cooling.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Blaine, MN 55449
Matt
Job Details: 04/21/2023
"Customer complaint is, STARTED LOAD AND WALKED AWAY. HEARD LOUD NOISES AND RAN BACK TO UNIT, IT WAS IN THE MIDDLE OF WASH CYCLE. Inspected and tested. Washer is noisy while its agitating. I inspected drive hub and it was good. I tipped washer back and found a plastic water bottle cap was stuck in between the motor and shield. I removed and tested again and washer sounds great. Washer is now fixed."
We serviced a
GE DRYER
Model DLSR483EG1WW
Near Osseo, MN 55311
Matt
Job Details: 04/21/2023
"Customer complaint is, START KNOB IS BROKEN. Inspected and tested. The start switch is broken, the tabs on the panel that hold it are broken and the knob is cracked. Installed new panel, start switch and knob. Tested and dryer is working great.
We serviced a
KITCHENAID REFRIGERATOR
Model Krmf606ess01
Near Shakopee, MN 55379
Adam
Job Details: 04/21/2023
Had water leaking out fridge was customers complaint. Found the drain in the fresh food was a ice dam. Steamed out the ice and cleaned out the drain in the back of the fridge.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1831US0A
Near Minneapolis, MN 55409
Nate
Job Details: 04/21/2023
"Hooked dishwasher up to power and water. Ran it, it fills, drains and runs well. Zero leaks. Found a bunch of debris under the washer, around the flood sensor float. Used my vacuum to suck up the debris so that it doesnt possibly get stuck in the up position."
We serviced a
MAYTAG DRYER
Model PYG2300AWW
Near Osseo, MN 55311
Matt
Job Details: 04/21/2023
"Customer complaint is, gas dryer is squeaking and vibrating. Inspected and tested. Found the right rear roller had failed. Installed roller kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
LG WASHER
Model WM3470HVA
Near Eagan, MN 55122
Delton
Job Details: 04/21/2023
"Found that the water drain bypass hose had rubbed against the bolt for the drain pump that had loosened and stuck up and rubbed a hole into the hose and was leaking when using washer. Replaced hose, tested and no leaks. Washer is working good."
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55410
Nate
Job Details: 04/21/2023
"Replaced board and Icemaker. It cycled and filled with water. Works great now."
We serviced a
MAYTAG WASHER
Model MAV7600AWQ
Near Eagan, MN 55122
Delton
Job Details: 04/21/2023
"Replaced lid switch, tested and washer now fills, agitate, drains and spins. Washer is working good. Also dryer timer knob broke. I also replaced the knob.
We serviced a
LG WASHER
Model WT5680HVA
Near Saint Michael, MN 55376
Matt
Job Details: 04/21/2023
"Customer complaint is, LEAKS FROM THE BOTTOM DURING THE WASH CYCLE. Inspected and tested. Started washer on a heavy duty cycle empty and let it fill, agitate and then drain, but there was no leaks. Customer put some clothes in the washer and I ran it through a rinse and spin and when the washer did the wave force check, it leaked out the back right side. Theres a crack in the outer tub about 3/4 of the way up.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Eagan, MN 55123
Delton
Job Details: 04/21/2023
Replaced motor/sump assembly. Tested and no errors and dishwasher is working good.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Saint Paul, MN 55105
Delton
Job Details: 04/21/2023
"Replaced control board, ice maker and door mullion. Also added shim kit to adjust right side of door up a little bit. Tested and refrigerator is working good.
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Minneapolis, MN 55441
Phillip
Job Details: 04/21/2023
"I replaced all the parts that were sent. The control panel looks good, the drain pump drains good and sounds good. I replaced the diverter parts and the lower rack. I side mounted the dishwasher so it doesnt move."
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Rosemount, MN 55068
Adam
Job Details: 04/21/2023
Unit was cooling from last diagnosis. On arrival freezer was at 70 degrees. Compressor had failed. Replaced compressor and filter dryer. Recharged system. Updated control board then plugged unit in started to cool right away by when I left it was under 60 degrees. Unit is now working properly
We serviced a
GE DRYER
Model DDG8580SAMWW
Near Maple Grove, MN 55369
Phillip
Job Details: 04/21/2023
The customer said when they run the dryer sometimes the circuit breaker trips. The customer now thinks the breaker trips when they run the washer and dryer together. The washer and dryer are in a room with other utilities and has a freezer on the same circuit as the washer and dryer. I ran the dryer and washer at the same time. The breaker never tripped for me while I was testing. I took the front off the dryer and inspected the igniter and wire connections. The igniter looked good. When I put the front back on one of the door switch wires got in the way and was almost pinched. This dryer has been serviced before so its possible that wire was pinched and I did not notice it when I removed the front panel.As of today the dryer is working and does not trip the breaker. I advised the customer that with all those appliances on one breaker its possible the breaker is weak and may need to be replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Minneapolis, MN 55423
Nate
Job Details: 04/21/2023
Replaced bad lid strike and latch. Works great now. Latches/locks exceptionally well now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Osseo, MN 55311
Phillip
Job Details: 04/21/2023
The customer said the water filter is stuck in. I tried removing the filter and it came out pretty easy. I put the new filter in and had the customer run water. I checked for leaks and it was not leaking. The customer tried removing the filter and he was able.
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5200EP/A303
Near Albertville, MN 55301
Matt
Job Details: 04/21/2023
"Customer complaint is, not heating. Inspected and tested. Found the heating element has failed again and the front drum gasket is falling off. Airflow on outside of house is only 12mph. I think the poor airflow is causing the heating element to fail.
We serviced a
GE WASHER
Model GTW680BSJ4WS
Near Ramsey, MN 55303
Matt
Job Details: 04/21/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Washer was full of clothes and water when I got here. I put washer into a drain and spin and can here the pump humming, but isnt draining. Removed most of the water and tapped on the pump and it came on and drained the rest of the water. I removed drain pump and there was nothing plugging it up. Washer is going to need a new drain pump. Quoted customer $370. to install new pump. Customer approved repairs. Part on order. ; ordrd 1 WH23X28418 (Drain pump)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Minneapolis, MN 55430
Phillip
Job Details: 04/21/2023
The customer said the dishwasher does not start. I found the door latch is broken. I was able to run the dishwasher in test mode. Everything worked good. Im ordering the door latch assembly. ; ordrd 1 5304525218 (Latch)
We serviced a
ADMIRAL REFRIGERATOR
Model HMG501030
Near Minneapolis, MN 55418
Phillip
Job Details: 04/21/2023
"The customer complaint is the unit is not cooling well. I found the evaporator is frosted up. I put into defrost, I get 120 volts to the heater but they do not come on. It will need the defrost heater. I could not pull up parts. Please research the part and contact the customer with a quote. I will also need to defrost it. ; snapped 5 QuickPics, states that autho needed"
We serviced a
GE WASHER
Model WCSR2090G5WW
Near Hopkins, MN 55305
Phillip
Job Details: 04/21/2023
"The tenant said the wash makes a loud bani g sound and leans back. I opened the lid and noticed the washer is leaning towards the back. I removed the front and found 3 of the 4 shock absorbers are broken. When you push down on the tub it goes down real easy. When I filled the washer in a small load the whole tub sits so low it rubs against the bottom pan the bottom of the washer is cutting groves into the bottom. It will need all 4 shocks and the shock absorbers. Its over the approved amount please get authorization. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBP25FKSS01
Near Burnsville, MN 55337
Delton
Job Details: 04/21/2023
Found that leaking is from cracked drip pan and water filter housing is corroded and looks like has leaked at one time. Also customer said we are the second opinion and other technician from another company said the liner was cracked and not repairable but I took a picture and doubt it will be covered but customer wants a new fridge so send this in for autho and let AHS tell them. Otherwise order parts and reschedule.Water filter housing WP2199840; Drip pan WPW10614158; saved tckt
We serviced a
BEKO++ DISHWASHER
Model DUT25401X
Near Prior Lake, MN 55372
Adam
Job Details: 04/21/2023
Unit not draining. Put unit in test mode to test drain pump. Getting 120v to the pump but its not pumping. Needs a new pump. ; ordrd 1 1746570100 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFC130M0AB0
Near Hopkins, MN 55305
Phillip
Job Details: 04/21/2023
The complaint is the front left burner does not get hot. I found one of the screws holding the burner switch is missing. I replaced the screw but the hole is stripped. I tried a different switch but has differing ratings. The new switch worked and the burner came on. I will order the correct switch. This one I ordered the parts. ; ordrd 1 WP3148953 (Switch)
We serviced a
LG REFRIGERATOR
Model LFCS27596S/02
Near Woodbury, MN 55129
Delton
Job Details: 04/21/2023
"Found that the freezer evaporator fan is bad. Manually spun it and it started running but makes squealing noise. I tried to look up parts on sears but cant find part on parts break down. I would like the evaporator cover assembly which comes with all parts and ice maker fan. But if that part is back ordered or not in stock the freezer evaporator fan motor would work.Check for part number and availability Freezer Evaporator cover assembly. Get autho, order part and schedule customer.; saved tckt"
We serviced a
UNKNOWN OTHER
Model TWC-24
Near Bloomington, MN 55437
Nate
Job Details: 04/21/2023
"Needs new board. Part number 917544. Also needs new main power cord. But we will not charge for that. I accidentally nicked it. 801701. Can someone please call the parts department to get pricing and a quote to the customer, along with estimated return date? 8448496226 is parts department. ; saved tckt"
We serviced a
ELECTROLUX REFRIGERATOR
Model NO STICKER
Near Otsego, MN 55330
Matt
Job Details: 04/20/2023
"Customer complaint is, NOT COOLING IN BOTH SECTIONS. Inspected and tested. The freezer door is not sealing so now the freezer is full of ice and frost. Also giving a SY EF error. Customer said that they couldnt get the door to shut last fall, so its been running for months with the door partially open. I dont even know if theres a issue, because it all started with the door not sealing. Refrigerator is going to need to be unplugged and defrosted before I can do anything. I advised customer unplug refrigerator for a couple days and clean it out and make sure the doors are sealing and then plug it back in and see what happens.
We serviced a
GE WASHER
Model GTW330ASK0WW
Near St. Cloud, MN 56301
Seth
Job Details: 04/20/2023
"I replaced the failed inlet valve assembly, and updated the software. I tested the washer. The water valve broke so we shut off the main. The washer is now fixed."
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near St. Cloud, MN 56304
Seth
Job Details: 04/20/2023
Wont start. Failed idler and belt were replaced. The dryer is now fixed.
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near St. Cloud, MN 56303
Seth
Job Details: 04/20/2023
Dryer wont start. Failed Thermal fuse was found. I replaced the fuse and watched. 3 cycles temps were good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Plymouth, MN 55441
Nate
Job Details: 04/20/2023
Water filter light came on. I explained to customer it came on because it needs a new filter. Showed her how to reset the filter alarm and she reset it. Tested her water in her house which is soft. Tested soft. Temps are zero in freezer and 36 in fresh food. Everything else working well. Job is complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Minneapolis, MN 55416
Nate
Job Details: 04/20/2023
"The water dispenser slowly stopped working and same with the icemaker. Checked water pressure to the filter, which is a generic filter, and water pressure is strong. Water coming from filter is very slow and weak. Needs new oem filter. C
We serviced a
SAMSUNG DRYER
Model DV50K8600EV/A3
Near Saint Michael, MN 55376
Matt
Job Details: 04/20/2023
"Customer complaint is, NOISEY. Inspected and tested. Found the right rear roller has failed and is falling off. Installed new right rear roller and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
MAYTAG DRYER
Model WGD9450WW0
Near Sartell, MN 56377
Seth
Job Details: 04/20/2023
The gas valve is on at the supply and it smells of gas. The gas valve needs to be replaced.
We serviced a
CAPITOL RANGE
Model MCOR304
Near Saint Paul, MN 55108
Nate
Job Details: 04/20/2023
"Right front burner not igniting. Found the terminal had broken off of the wire coming to the ignitor. Had to splice on a new wire and new terminal. Replaced bake ignitor, ignites and heats great now.
We serviced a
WHIRLPOOL DRYER
Model LTE5243EQA
Near Hopkins, MN 55305
Adam
Job Details: 04/20/2023
Dryers door switch is stuck. Verified complaint. Replaced the door switch tested multiple times. Its working great.