Service History 86 - Omega Force Appliance Repair

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Chanhassen, MN 55317

Adam

Job Details: 06/14/2022

"Unit would just continuously fill with water then once over halfway full on the door would give a 4E code and drain. Found once disassembled the pressure hose was damaged and had a hole in it. Quoted customer for hose and sensor just in case that has failed also. If not we will return that sensor. ; ordrng 1 DC97-14545F (Pressure hose), ordrd 1 DC96-01703G (Pressure switch)"

We serviced a

UNKNOWN REFRIGERATOR

Model BFFD3622SS

Near Maple Grove, MN 55369

Matt

Job Details: 06/14/2022

"Customer complaint is, FRZ ICEMAKER IS MAKING ICE BLOCK IN ICE BIN. Temperatures were at 0F In freezer. Inspected and found the ice bin is a solid block of ice. Removed ice maker and found one of the ice makers is completely full and is overflowing into the ice bin. I think the ice maker is not cycling properly. Needs a new ice maker assembly. Also customer wanted a new water filter. Installed new ice maker, filter and tested. Refrigerator is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB9600AWQ

Near Rosemount, MN 55068

Delton

Job Details: 06/14/2022

The spray arm manifolds plastic are warped and wont line up with back manifold which is also cracked so spray arms dont spin and water is not directed properly. Also customer says touch pads are sometimes not responsive.Several parts needed many parts NLA. Long Manifold wp99002738; manifold brackets (need 2) wp99002643; wash spray manifold 9902793; upper wash manifold 99002679; console panel 99002795; saved tckt

We serviced a

GE DISHWASHER

Model GDF510PSJ0SS

Near Plymouth, MN 55446

Phillip

Job Details: 06/14/2022

I found the dishwasher would not heat even in the heater test cycle. I found the flood switch was faulty and that was disabling the heater. I replaced the flood switch and now it works. I also ran the from ware update. ; used 1 WD21X10519 (FLOAT SWITCH) from stock

We serviced a

ADMIRAL REFRIGERATOR

Model LSD2615HEW

Near Rosemount, MN 55068

Delton

Job Details: 06/14/2022

"Found that compressor and all fans are running but no frost pattern. Sealed system leak/restriction. Needs sealed system repair. Temperature inside is 90 degrees. saved tckt"

We serviced a

THOR RANGE- GAS

Model LRG4807U

Near Hopkins, MN 55305

Adam

Job Details: 06/14/2022

Unit wouldnt spark on top burners. Also customer stated about the oven having a delay ignition. Oven is working properly explain the igniter takes a while to heat up then light. Igniter lit the gas right away and no excessive amount of gas. The top burners every burner wouldnt spark and ever control wouldnt work. Would open gas but never ignite. Had to pull unit out to get to spark module in back. Was getting 120 when I turned the knob but nothing out. Please order spark module and reschedule customer. ; saved tckt

We serviced a

GE DRYER- GAS

Model GTD33GASK0WW

Near Blaine, MN 55449

Matt

Job Details: 06/14/2022

"Customer complaint is, UNIT NOT HEATING AND JUST STOPS FROM TIME TO TIME. 10 MIN LATER AND SHE HAVE TO RESTART NOW NOT HTNG. Inspected and tested. I started dryer on high heat for 60 minutes and watched it for over 30 minutes and it was heating perfectly and cycling between 205F and 120F and never shut down on me. I found a service bulletin for it stopping mid cycle and it says to replace the door. Installed new door and tested. Dryer is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS1

Near Lakeville, MN 55044

Delton

Job Details: 06/14/2022

"Replaced motor/sump assembly, tested and all functions are working. Dishwasher is working good."

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Blaine, MN 55449

Matt

Job Details: 06/14/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Everything that I can test without removing it is good. Its either the board, transformer or magnetron.

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE58K9430SS/AA01

Near Ham Lake, MN 55304

Matt

Job Details: 06/14/2022

"Customer complaint is, CLEANED OVEN AND NOW STUCK ON C21 AND DOOR LOCKED. Customer also said its cooking things to fast. Inspected and tested. I turned the breaker off and the error went away. I turned on oven at 350F and its cycling about 20-25F on the high side. I showed customer how to recalibrate oven. Otherwise range is working great."

We serviced a

WHIRLPOOL STACKED WASHER

Model WFW6620HC0

Near Minneapolis, MN 55446

Adam

Job Details: 06/14/2022

Customer complaint unit is leaking. Ran unit multiple times and couldnt get unit to leak. Double check the door gasket and couldnt find any tears or small pin holes. Pulled unit out none of the valves were leaking all looked good. Customer was getting suds error code. And noticed out the back vent evidence of water leaking. Customer says they fill up the detergent dispenser full. Recommend using only 2 tablespoons at first then go from there. Checked all hoses and drain pump was pumping good. Customer is going to watch for the leak and let us know after trying less soap.

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRWW

Near Maple Grove, MN 55311

Phillip

Job Details: 06/14/2022

Temps are 0 for the freezer and 37 for the fridge. Today its working better and sounds normal. The customer said it started working. I found ice on the freezer ceiling and frost on the back panel. While I was defrosting the freezer it went into a defrost. Its working as it should now. This unit was in the garage.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT1L1TZYT00

Near Maple Grove, MN 55369

Phillip

Job Details: 06/14/2022

When I arrived I found the bucket half full and ice sitting in the ice mold. The ice maker was on but it would not cycle. I jumped t and h to get to cycle. The fingers tried to loosen the ice but the heater was not cycling on. The customer said it worked great for 3 weeks then just got really intermittent. I replaced the ice maker assembly and will send the other back under warranty. D7824706q

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGET3065PFD

Near Saint Michael, MN 55376

Phillip

Job Details: 06/14/2022

"When the ovens are on sometimes the off button does not respond so the ovens cannot be shut off. I tried it by turning the ovens on, I could get the upper to shut off but the lower oven would not shut off. The customer had to reset power. They also have the same issue when they want to change the temperature from 350 to 400, nothing responds. It for sure needs the touch pad and may need the control. Please get approval for both parts incase both are needed. Touch pad 139038818Control 5304507688; states that autho needed"

We serviced a

AMANA DISHWASHER

Model ADB1200AWS

Near Elk River, MN 55330

Matt

Job Details: 06/14/2022

"Customer complaint is, HORRIBLE SOUND & NOT CLEANING. Inspected and tested. Found a piece of plastic in the sump by the chopper blade. Cleaned out sump and reassembled. Tested dishwasher and it sounds great. Dishwasher is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60HXSS5

Near Elk River, MN 55330

Matt

Job Details: 06/14/2022

"Customer complaint is, THINKS HAS POWER BUT CONTROL PANEL ISNT RESPONDING. Inspected and tested. Found the main board has failed. Installed new board and tested. Dishwasher is still dead. Needs a new UI. Installed new UI and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EIGD55HIW2

Near Rogers, MN 55374

Phillip

Job Details: 06/14/2022

The dryer would heat for a little in the beginning then start to short cycle. I found the ignitor coils are weak. I replaced the coils. The dryer heats good now. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

LG REFRIGERATOR

Model LMXS30796S/00

Near Otsego, MN 55301

Phillip

Job Details: 06/14/2022

"Temps in both sides are 70 degrees. I found both sections not cooling but all fans are running. The compressor is running but it has failed. The customer will need to be replaced. ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE DRYER- ELECTRIC

Model GSL25JFXBLB

Near Saint Michael, MN 55376

Adam

Job Details: 06/14/2022

Unit was cooling fridge side. The evaporator fan was running same as compressor. Disassembled the freezer side to see the evap. The evaporator was a big ice damn. Tested the defrost heater and it failed. Quoted then replace heater also steamed the ice damn. So unit is back and running; used 1 WR51X10055 (DEFROST HEATER) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED87HEDW1

Near Elk River, MN 55330

Matt

Job Details: 06/14/2022

"Customer complaint is, WON'T TURN ON. Inspected and tested. Found the main board has failed.This is a business and there not open in the morning so customer is requesting am service so were out of there before they open. ; ordrd 1 W10849080 (Main board)"

We serviced a

GE DISHWASHER

Model GDT530PSP6SS

Near Becker, MN 55308

Seth

Job Details: 06/14/2022

Replace the main control board and the pressure sensor. I tested the dishwasher by running a one hour wash. Dishwasher is now fixed

We serviced a

KENMORE REFRIGERATOR

Model 106. 64942401

Near Farmington, MN 55024

Delton

Job Details: 06/14/2022

Evaporator drain tube frozen. Unclogged drain and now drains to drip pan underneath fridge. Added heat probe to prevent issue from happening again.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR6132Q4

Near Farmington, MN 55024

Delton

Job Details: 06/14/2022

"Found that lid switch is bad and wont go into drain/spin. Replaced lid switch, tested and washer now fills, agitates, drains and spin. Washer is working good.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

GE DISHWASHER

Model PDW9280L00SS

Near Rosemount, MN 55068

Delton

Job Details: 06/14/2022

I ran diagnostics again and upper spray arm is spinning and working good. Not really clogged but found some rust inside spray arm so customer is wanting new racks. Is this covered? Upper and lower.At this point Im getting a vibe that customer will keep calling until dishwasher is replaced. .Upper rack WD28X10410; lower rack WD28X25960; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHAXML00

Near Eden Prairie, MN 55347

Delton

Job Details: 06/14/2022

Refrigerator was unplugged when I got here. I plugged it in and everything turns on and is cooling. I let it run for 20 minutes and there appears to be good frost pattern on evaporator. I suggested to customer to let it run and see if it cools but if problem still happening to leave it plugged in and running so i can see exactly what is happening with he fridge.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLS60LT1

Near Minneapolis, MN 55413

Delton

Job Details: 06/14/2022

We serviced a

KENMORE WASHER TOP LOAD

Model 11020922990

Near Saint Paul, MN 55106

Nate

Job Details: 06/14/2022

Not spinning well. Has a stripped out transmission. Leaking oil and the coupler is ground up in spots. 24 year old washer. Quoted customer but theyre going to get a new one.

We serviced a

DACOR MICROWAVE

Model PCOR30S

Near Minneapolis, MN 55407

Nate

Job Details: 06/14/2022

Replaced mag and bad door switch. Unfortunately couldnt test because customers house had a power outage.

We serviced a

LG WASHER FRONT LOA

Model WM3997HWA/01

Near Minnetonka, MN 55305

Nate

Job Details: 06/14/2022

"Not draining. Had a bad pump. Replaced the pump, it runs great now and drains great. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTW404KBS0

Near Minneapolis, MN 55405

Nate

Job Details: 06/14/2022

Dishwasher not mounted. It falls out. Mounted it. Nice and secure now. Runs great now.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLS60LT1

Near Minneapolis, MN 55413

Nate

Job Details: 06/14/2022

Washed a pillow and it exploded and clogged up the drain. Took apart the filter and drain assembly. Got a ton of feathers out. Drains great now.

We serviced a

KENMORE DRYER- ELECTRIC

Model n/a

Near Minneapolis, MN 55403

Nate

Job Details: 06/13/2022

"Dryer squealing. Found a bad roller, along with an idler pully that was old, and the other roller had wear. Some freys on the belt. Replaced them, vacuumed out the lint, etc. runs and heats great.; used 1 WP691366 (IDLER PULLEY), and 1 349241T () from stock"

We serviced a

GE DISHWASHER

Model CDT835SSJ2SS

Near Saint Michael, MN 55376

Adam

Job Details: 06/13/2022

Installed parts from last diagnosis now unit is working properly installed spray arm and inlet assembly

We serviced a

LG WASHER FRONT LOA

Model WM4270HVA

Near Otsego, MN 55330

Matt

Job Details: 06/13/2022

"Customer complaint is, NOISEY, DRAINS INTO TUB. Inspected and found the drain filter wasnt in all the way, thats why it was leaking into the tub underneath. Tested washer and the drain pump is failing. Also customer wants the door seal replaced. Quoted customer $370. to replace drain pump and door seal. Customer approved repairs. Installed new drain pump and door seal. Tested and washer is working great. Washer is now fixed."

We serviced a

GE DRYER- GAS

Model DPSE810GG6WT

Near Wayzata, MN 55391

Adam

Job Details: 06/13/2022

Installed all thermostats and fuse from last diagnosis and tested unit didnt have any issues ran for 20 mins

We serviced a

LG WASHER TOP LOAD

Model WT7200CW

Near Inver Grove Heights, MN 55076

Nate

Job Details: 06/13/2022

"Giving an OE and UE error code, half of the loads. I ran it a few times on express wash and drains and spin. It drains great. But it did sense an out of balance laid after running it on an express wash with towels in it. I found the nut on the stator was loose. Tightened the nut. Went all the way through great. There is a plastic flood pan the washer sits on and its upstairs, so the shaking of the floor doesnt help things."

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Loretto, MN 55357

Phillip

Job Details: 06/13/2022

"I had the dishwasher unplugged and water off. I replaced the diverter because it was leaking water. After the repair I plugged it back in and hooked the water back up. Now I get the E01 pump error. Everything is hooked up. Some water may have got on the board from when it was leaking and damaged the board. It is late and the customer was not home. . Main control 00752738; snapped 1 QuickPics, states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM2701HV

Near Saint Joseph, MN 56374

Seth

Job Details: 06/13/2022

Loud during spin wont spin out rugs. Failed rear main bearing. I quoted via bluebook. The customer declined repair and will replace it.

We serviced a

GE DISHWASHER

Model GDT530PSD6SS

Near Waconia, MN 55387

Adam

Job Details: 06/13/2022

"Put in parts from last diagnosis and now unit is working properly. Tested for over 20 minutes and no leaks. Installed motor, diverter and drain pump"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model GLEQ2152ES0

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/13/2022

"Failed motor was found. I could not split the blower and motor so I replaced both. I tested the dryer and it worked perfectly. ; used 1 131560100 (MOTOR), and 1 131775600 (BLOWER ASSEMBLY) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LXR7244PQ0

Near Eden Prairie, MN 55344

Adam

Job Details: 06/13/2022

Unit wouldnt spin and made terrible noise. Disassembled unit and found that the drive coupler was busted. Quoted customer for replacement and replaced coupler. Tested unit after and is now working properly. ; used 1 285753A (DD COUPLER) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 1108297910

Near St. Louis Park, MN 55426

Adam

Job Details: 06/13/2022

Units motor is also seized. Ordered motor and rescheduled ; schdld next appmnt for 6/15 WED !

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Farmington, MN 55024

Delton

Job Details: 06/13/2022

Ran diagnostics and mechanically all functions are working good. I checked spread arms and found that lower spray arm plastic is worn and doesnt snap into place and spray arm pops out and does not rotate. Also upper spray arm is not rotating due to holes are plugged. Parts are not in stock.Need lower spray arm DD94-01007A; lower spray arm holder DD61-00273A; upper spray arm DD94-01008A; saved tckt

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Otsego, MN 55330

Matt

Job Details: 06/13/2022

"Customer complaint is, WON'T SPIN OUT FULLY, CLOTHES ARE WET EOC. Inspected and tested. Ran washer through a spin only cycle empty and it keeps stopping and filling with water to rebalance the load even though its not shaking or getting off balance. The suspension rods look good. Im ordering a new board and rotor. Installed new board and rotor and washer is doing the exact same thing. I tried a new hall sensor and still the same results. I removed the rotor and hall sensor. These LG top loads have had lots of issues with getting out of balance and the board and rotor usually fixes it if the suspension rods are good. Im going to try the stator. Installed new stator and tested. Washer is still doing the exact same thing. I put the new rotor back in and its still doing the exact same thing. Were over our limit for spending on this washer, so customer is going to need to replace the washer."

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Ramsey, MN 55303

Matt

Job Details: 06/13/2022

"Customer complaint is, TURN IT ON AND BLINKS. Inspected and tested. Found the door latch has failed. Part on order. ; ordrd 1 WD21X10490 (Door latch)"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WTW6120HW2

Near Blaine, MN 55449

Matt

Job Details: 06/13/2022

"Customer complaint is, LATCH FOR THE TOP LOAD LID DOESN'T LATCH- WONT CATCH TO SHUT TIGHT. Inspected and found the lid latch is broken. Needs a new latch and bezel. Installed new door latch and bezel. Tested latch and its working great. Washer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFC25765SW/00

Near Minneapolis, MN 55442

Adam

Job Details: 06/13/2022

Installed ice maker from last diagnosis. Fridge temp 38 and freezer 5 degrees

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS237ZCB1

Near Saint Paul, MN 55117

Nate

Job Details: 06/13/2022

Icemaker wasnt working but it is now: I showed customer how to jump start it with a Phillips screwdriver if it stops in the future. When I got here it was dumping ice into the bucket. Nothing to fix.

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KOCE500ESS11

Near Blaine, MN 55449

Matt

Job Details: 06/13/2022

"Customer complaint is, GLASS DOOR IS BROKEN- SHATTERED. This is a wall oven/microwave combo unit. Inspected and found the lower oven outer glass is shattered. Installed new outer door glass assembly. Oven is now fixed."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Minneapolis, MN 55401

Nate

Job Details: 06/13/2022

"Dryer running loud. Found a broken support roller and idler pully. Replaced both. Runs great now. Vacuumed all the lint out and oiled rollers. ; used 1 4581EL2002h (ROLLER), and 1 DE634A (PULLEY) from stock, states that autho needed"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9250WW00

Near Minneapolis, MN 55405

Nate

Job Details: 06/13/2022

"Not draining and giving a long drain error code. Found underwear stuck in filter along with dog hair and a hair binder. Cleaned it all out, drains great now."

We serviced a

LG WASHER FRONT LOA

Model WM0642HW

Near Minneapolis, MN 55421

Nate

Job Details: 06/13/2022

"Giving an open thermistor error. Found a broken wire going to thermistor. Wire broken off in the connector so I couldnt reconnect connector, but I spliced on new wires and runs great now."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS3

Near Farmington, MN 55024

Delton

Job Details: 06/13/2022

"Found that there is a water line going to fridge but customer does not know where the shut off is. I pulled off water line to the fridge and there was no water. I showed and informed customer that wherever this water line goes, the water is not turned on so thats why water dispenser and ice are not working. Customer will try and find where this water line goes to.; saved tckt"

We serviced a

KENMORE DRYER- ELECTRIC

Model 11079912990

Near Apple Valley, MN 55124

Delton

Job Details: 06/13/2022

"Found that door latch was worn and door would easily pop open. Replaced latch kit, tested and door now shuts and is tight. Dryer is working good.; used 1 279570 (LATCH KIT) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA01

Near Saint Paul, MN 55105

Delton

Job Details: 06/13/2022

Found that water wall vane (spray arm) had fallen off and not attached to motor. Customer said she has to put it back on a lot. I snapped it back into place and ran test and dishwasher had no errors and was working good. I suggested to use it as normal and if there is still issues then parts would need to be replaced.Motion assembly DD97-00484D; waterwall vane (spray arm) DD97-00501E - parts not in stock and if customer calls back please give estimate and 2 hour block for repair.

We serviced a

MAYTAG STACKED WASHER

Model MGT3800TW2

Near Saint Paul, MN 55108

Delton

Job Details: 06/13/2022

"Bad lid switch. Customer approved estimate. Replaced lid switch, tested and now fills, agitates, drains/spins. Washer is working good.Couldnt get ahold of customer again."

We serviced a

KENMORE DISHWASHER

Model 665.13099N412

Near Saint Paul, MN 55117

Delton

Job Details: 06/13/2022

Worked fine and drained every time i was here. Ran full diagnostics and no errors and drained. Finally after 6th time trying to drain the drain pump did not run and just hummed and did not drain. Bad drain pump. .I am applying previous payment to the total.; used 1 WPW10348269 (DRAIN PUMP) from stock

We serviced a

LG RANGE- ELECTRIC

Model LDE4415ST/00

Near Plymouth, MN 55446

Phillip

Job Details: 06/13/2022

"The fuse was fine, Im getting 120 the the power relay board. I replaced both boards and its still dead. I may need the use interface EBR79627601. I am unable to make sure its wires correctly from the previous service. There is no tech sheet and nothing for it pulls up online. I reached out to Jared but got no response. Please verify we want to proceed and contact the customer. ; states that autho needed"

We serviced a

GE DISHWASHER

Model DDT700SSN0SS

Near Wayzata, MN 55391

Phillip

Job Details: 06/13/2022

The diverter was not changing positions. After testing I found it may also need a control. Im both parts. ; ordrd 1 WD21X25992 (Control) and 1 WD19X25637 (Diverter)

We serviced a

LG DISHWASHER

Model LDFN343LS

Near Wayzata, MN 55391

Phillip

Job Details: 06/13/2022

I removed the old dishwasher and installed the new dishwasher. I ran the dishwasher and drained it. Everything tested good and found no leaks.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Minneapolis, MN 55428

Nate

Job Details: 06/13/2022

Freezer not cooling. No frost on evaporator. Found in force mode that it still gets no frost on it. Fans work. Compressor sounds bad. Has a sealed system issue.

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FFEF3011LBD

Near Minnetonka, MN 55305

Phillip

Job Details: 06/13/2022

The complaint was the oven does not heat at all or just a little. I set the oven to 350 and put in my weighted thermal couple. After 12-15 minutes the oven beeped and was around 400. I let the oven cool and cycle on and off. I set to 400 and it heat up to 400 and then cycled back on. I turned on broil and the element got bright red. All the cooktop burners work as well. No issues found. I left the tenant a voicemail and told the office of my findings. I added pics of the elements.

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Albertville, MN 55301

Phillip

Job Details: 06/13/2022

I replaced the main control and the rotor. I ran the washer on a spin cycle. It tested good this time. Ran like normal. I advised the customer it may still give the UE error on certain unbalanced loads.

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/00

Near Blaine, MN 55449

Matt

Job Details: 06/13/2022

"Customer complaint is, RIGHT SIDE DOOR IS MESSED UP. Inspected and found the right side outer door panel is missing. Needs a new outer door, handle and 2 studs. The outer door didnt come with the lower hinge. We will need to order part number MEF63662203. I cant find it in stock. . Thanks. ; saved tckt"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED5600XW0

Near Monticello, MN 55362

Seth

Job Details: 06/13/2022

I cleaned the dryer duct and cavity thoroughly as well as replace the heating element. I watched six cycles it cycled perfectly. The dryers now fixed.; used 1 WP3387747 (ELEMENT) from stock

We serviced a

GE WASHER FRONT LOA

Model GUD24GSSM1WW

Near Big Lake, MN 55309

Seth

Job Details: 06/13/2022

"Not unlocking, ; ordrd 1 WH44X10288 (Latch) and 1 WH19X27244 (Harness)"

We serviced a

GE DISHWASHER

Model WDT970sahz0

Near South Haven, MN 55382

Seth

Job Details: 06/13/2022

"I replaced the manifold, dispenser, and adjusters. The dishwasher is now fixed."

We serviced a

GE WASHER TOP LOAD

Model GTWN4250D2WS

Near Minneapolis, MN 55417

Nate

Job Details: 06/10/2022

"Washer has been shaking. Transmission is good. Washer wasnt level. One leg wasnt firm on the floor. I let the owner know. Put it on a rinse and spin, spins well now."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4950XW0

Near Saint Paul, MN 55105

Nate

Job Details: 06/10/2022

Shaft on transmission came off. Needs a new transmission. W10006379.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW72HEDW0

Near Minneapolis, MN 55406

Nate

Job Details: 06/10/2022

Drain pump keeps running after rags were washed that were used to sop up a spilled bottle of concentrated pine Sol cleaner. Washed the tub out with 10 gallons of water and cooking oil. Still wasnt working. Ended up finding a broken pressure sensor. Replaced the sensor. Works great now. Have a regular wash running right now with a tablespoon of cooking oil to clean out residual cleaner that is still in there. ; used 1 WPW10448876 (PRESSURE SENSOR) from stock

We serviced a

UNKNOWN REFRIGERATOR

Model 0985390-05

Near Saint Paul, MN 55103

Nate

Job Details: 06/10/2022

"Replaced bad evaporator heater that tests as open. Control was sending 120 in forced defrost but heater not coming on. Bi metal was good. Not sure what the office quoted the customer. ; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GDF570SGJ2CC

Near Eagan, MN 55122

Delton

Job Details: 06/10/2022

Found that water valve itself on dishwasher is leaking. Customer approved estimate. Ordered part and rescheduling.I shut of water to dishwasher so it wont keep leaking.; ordrd 1 Wd15x26140 (Water valve)

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/10

Near Eagan, MN 55122

Delton

Job Details: 06/10/2022

"Found that power cord in the Bosch power box burnt off. I spliced new connections, tested and dishwasher powers on and is working good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Osseo, MN 55311

Adam

Job Details: 06/10/2022

Unit wasnt cooling the fresh food department. Couldnt hear the fan run in the fresh food area. Found once disassembled a big ice damn on top of the evap and on the sensor. Fan did run off and on. Quoted for W11395558 back fan and assembly. Customer approved and rescheduled ; ordrd 1 W11395558 (Fan and assembly)

We serviced a

BOSCH DISHWASHER

Model SHXM65W55N/10

Near Maple Grove, MN 55369

Matt

Job Details: 06/10/2022

"Customer complaint is, INLET VALVE ON BOTTOM LEFT IS LEAKING. Inspected and found the inlet valve is leaking. Installed new inlet valve and tested. Dishwasher is now fixed. ; used 1 00628334 (VALVE) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FCD-150T

Near Minneapolis, MN 55436

Adam

Job Details: 06/10/2022

Unit is cooling any more. The freezer had a little bit of cooling but not enough was at 60 degrees fridge was warmer. Everything is running properly and tested fine. The compressor is running and tested good also everything else looked and tested good. System has a sealed system issue; states that autho needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Chanhassen, MN 55317

Adam

Job Details: 06/10/2022

Ice maker wasnt working. I installed water valves and ice maker. I still couldnt get the ice maker to work. Customer is going to let it for the weekend and see if it will work other wise unit will need a control board.

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG617STT0

Near Minnetonka, MN 55345

Adam

Job Details: 06/10/2022

Unit wouldnt tumble disassembled unit and found a sock stock in between the drum and a roller. Removed sock and did a dryer maintenance when I had it a part. Cleaned all the lint oiled everything up and reassembled unit now running properly

We serviced a

GE WASHER TOP LOAD

Model GTW540ASPOWS

Near Monticello, MN 55362

Seth

Job Details: 06/10/2022

"Customer complaints the machine does not complete cycle, then to cold water, and has a broken wash plate. I will need the following parts to complete this repair. Valve- WH13X26535, impeller -WH43X30198, belt-WH01X24180. Please ship all parts direct with dryer Parts; saved tckt"

We serviced a

FRIGIDAIRE STACKED WASHER

Model FTF530FS4

Near Big Lake, MN 55309

Seth

Job Details: 06/10/2022

Not spinning and burning rubber smell. Failed rear main bearing spin drum resting on door bellows. Please send into authorizations. To repair this would need a older rear outer front spin basket and Bellows to repair. See pictures for part numbers; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297 AARS/XAA

Near Monticello, MN 55362

Seth

Job Details: 06/10/2022

"Not cooling, leaking, Loud compressor and no ice upon arrival and inspection I found the freezer that had been closed all night was 32 deg F. The ff evaporator cover was leaking and ice room was warm and ice was melting. This fridge has 2 manufactures defects the ice maker and leaking evaporator cover. The sealed system was failed and the compressor is loud. Please call into authorizations ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB0

Near Monticello, MN 55362

Seth

Job Details: 06/10/2022

I replaced the failed board and tested. It is now fixed.

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US

Near Eden Prairie, MN 55347

Nate

Job Details: 06/10/2022

Replaced bad drain pump and cleaned out plugged drain line. Runs and drains great now.

We serviced a

GE REFRIGERATOR

Model GNE25JSKLFSS

Near Fridley, MN 55432

Matt

Job Details: 06/10/2022

"Customer complaint is, MISSING ONE OF THE TWO DIVIDERS. Door bin WR71X25043, shelf with slide on it WR71X24967, middle left hand shelf WR71X24965 are all broken. Freezer temperature is 3F and FF compartment is 37F. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LRMVS3006D/00

Near Blaine, MN 55434

Matt

Job Details: 06/10/2022

"Customer complaint is, LOWER ICE MAKER NOT MAKING ICE. Inspected and tested. Found the freezer ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

MAYTAG DRYER- GAS

Model MDG5500AWW

Near Elk River, MN 55330

Matt

Job Details: 06/10/2022

"Customer complaint is, SQUEAKING BAD WHEN THEY TURN IT ON. Inspected and tested. Found the rear rollers, idler pulley and front glides are all wore out. Installed 2 new rear rollers, idler pulley and 2 front glides. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 WP6-3700340 (IDLER PULLEY), 2 12001541 (ROLLER), and 2 306508 (GLIDE KIT) from stock"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AV/A211

Near Otsego, MN 55330

Matt

Job Details: 06/10/2022

"Customer complaint is, WONT SPIN. Inspected and tested. Started washer on a rinse and spin and it filled, agitated and drained. But did not go into a spin because the washer was half full of soap suds. I cleaned out the soap suds and ran washer 2 times before I got all the soap out and now its spinning great. The customer is using powder detergent and its all over on the inside of the detergent dispenser. I cleaned out dispenser. Advised customer to use a lot less soap and if they continue to have problems to try using a different kind of soap. Washer seems to be working great now, but Im not completely convinced theres not another issue here. It worked both times I tested it after getting all the soap out. It we get called back out for the same issue we should go back with the main board and inverter board, part numbers DC92-01803J and DC92-01531C."

We serviced a

LG DISHWASHER

Model LDT7797ST

Near Otsego, MN 55301

Matt

Job Details: 06/10/2022

"Customer complaint is, PANEL BLANK AND WON'T ENGAGE THIS IS INTERMITTENT ISSUE. Inspected and tested. Found the control panel doesnt always respond. The control panel is sporadically failing. Needs a new control panel. Installed new control panel and tested. Dishwasher is now fixed."

We serviced a

DCS DISHWASHER

Model n/a

Near Long Lake, MN 55356

Adam

Job Details: 06/10/2022

Installed pump from last diagnosis and found that it was leaking from where it was hooking up. Unit is leaking because when the motor seized it damage the inside of unit; ordrd 1 528042 (Motor assembly)

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5200GW/A3

Near Plymouth, MN 55447

Adam

Job Details: 06/10/2022

Unit wouldnt tumble. Disassembled unit. Tested thermostats and sensor. The one on the blower housing had failed and thats why it wouldnt run. Cleaned up inside unit. Oiled rollers. Replaced bad thermostat and reassembled unit. Now unit is working properly. The air flow is what caused this issue they are only getting 10pm out side and its a short vent let customer know to get that fixed as soon as possible. ; used 1 WP35001087 (THERMAL FUSE) from stock

We serviced a

GE REFRIGERATOR

Model GSH25JSXNSS

Near Plymouth, MN 55446

Adam

Job Details: 06/10/2022

Unit wouldnt dispense water. Customer already had fridge pulled out. Checked water from valve and water was flowing good. Also check under the front door water was good and then we knew water line was frozen in door. They had a heater kit installed two years ago. Still was working good tried to steam line and couldnt get it to clear. Customer has another fridge and is going to unplug this one and let it defrost

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3052TSA

Near Minneapolis, MN 55420

Delton

Job Details: 06/10/2022

"Replaced part, tested and burner now ignites every time and is working good."

We serviced a

LG WASHER FRONT LOA

Model WM3500CW

Near Minneapolis, MN 55437

Delton

Job Details: 06/10/2022

Found that the bolts that hold the balance weight on the left side snapped off so the balance weight would rattle against the tub causing the noise. Because one bolt snapped the other over time looks like it got loose. I I couldnt extract the bolt but was able to add tightness and secure the other bolt that still holds the weight in place. I explained that outer tub would need to be replaced and would be spendy. Maybe bolt could be drilled out but would be hard and labor consuming. Customer was ok with just tightening the other bolt and using washer like that.If problem continues would need to quote customer for new outer tub and bolts which would be over cost of new washer at that point.

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC3

Near Minneapolis, MN 55419

Delton

Job Details: 06/10/2022

Found that it is leaking underneath dishwasher from motor.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLW50LIWO

Near Roseville, MN 55113

Delton

Job Details: 06/10/2022

"Checked washer and did not find any leaks inside but there was slow leak from water hose from wall to washer. Customer approved estimate. Replaced hoses, tested and did not see any leaks. Washer is working good.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERW02

Near Minneapolis, MN 55406

Nate

Job Details: 06/10/2022

Auger motor for Icemaker works for a bit and then gets really loud and stops turning. Ordered new motor. Coming back Wednesday to install. ; ordrd 1 WPW10317991 (Auger motor)

We serviced a

BOSCH DISHWASHER

Model SHEARF2UC/22

Near South Saint Paul, MN 55075

Delton

Job Details: 06/10/2022

"Customer says not cleaning dishes well. Found that ran full diagnostic service cycle and no errors and all functions are running and working but the water pressure is lower because at times when it was testing it did not fill all the way. Customer states that she had a plumber out because she has plumbing issues before and low pressure at the sink.Dishwasher itself, mechanically is working good."

We serviced a

AMANA RANGE- GAS

Model AGR6603SFW1

Near Minneapolis, MN 55406

Nate

Job Details: 06/10/2022

Rear left burner not igniting. Found a lot of rust built up. Cleaned the rust off with a pick and wire brush. Ignites great now. Front left burner sometimes doesnt ignite. I cleaned that too.

We serviced a

KENMORE FREEZER

Model 25321741106

Near Otsego, MN 55330

Matt

Job Details: 06/09/2022

"Customer complaint is, FAN SOUNDS LOUD. Inspected and tested. Found the defrost drain was plugged and the fan was sporadically making some noise. Installed new fan motor and defrosted evaporator drain. Tested and fan sounds great. Freezer is now fixed."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW95HEDW0

Near Dayton, MN 55327

Matt

Job Details: 06/09/2022

"Customer complaint is, LIT UP WONT START. DOOR LOCKS, DISPLAY SHOWS THE TME AND AFTER A WHILE IT CUTOFFS. Inspected and tested. Control panel turns on and you can start it, but nothing happens. In test mode nothing happens either. The main board has failed. This washer has a stacked dryer on top."