We serviced a
GE REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55437
Phil
Job Details: 08/17/2021
The icemaker is putting out too much ice even thought the icemaker it turned to off. The cubes in the bin are also freezing together. They did have both compartments set too cold. I had them set it to 37 and 0. They are going to put a thermometer in the freezer and get temps. They most likely need a new icemaker. (by FW)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS517SIW0
Near Becker, MN 55308
Matt
Job Details: 08/17/2021
"Customer complaint is, LIGHTS WORK, DRUM WON'T CYCLE. Inspected and tested. Found it wont spin or agitate. Also the some of the UI display lights are going out so you cant read it. Ordering MCU board and knob assembly. Parts on order.; ordrd 1 5304505521 (MCU) and 1 5304505017 (UI knob assembly)"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near St. Louis Park, MN 55426
Nate
Job Details: 08/17/2021
"Room temp inside unit. Fans running but relay to compressor just clicks. Tried the hard start relay and compressor is completely dead. Has a bad compressor. Needs sealed system work.; O-emld tckt , states that autho needed"
We serviced a
MAYTAG RANGE- ELECTRIC
Model mer6770aaq
Near Maple Grove, MN 55369
Phil
Job Details: 08/17/2021
The upper oven broil element wll not get hot. Ordered new element. (by FW)
We serviced a
FRIGIDAIRE COOKTOP- GAS
Model FGC30S8HBA
Near Minneapolis, MN 55406
Phil
Job Details: 08/17/2021
The glass cooktop is completely exploded and needs to be replaced. (by FW)
We serviced a
KENMORE DRYER- GAS
Model 110.948322
Near Minneapolis, MN 55423
Phil
Job Details: 08/17/2021
The unit is getting an E1 error code. Ordered a thermistor. (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Minnetonka, MN 55345
Phil
Job Details: 08/17/2021
There is water in the bottom of the fresh food section and the freezer light does not work. It appears the evap drain is plugged. Ordered a new freezer LED Module (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 106.536062
Near Monticello, MN 55362
Matt
Job Details: 08/17/2021
"Customer complaint is, NOT COOLING IN THE FF COMPARTMENT, FREEZER WORKS. Inspected and found the damper assembly has failed. Installed new damper and tested. FF compartment is cooling great. Refrigerator is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Minneapolis, MN 55416
Nate
Job Details: 08/17/2021
"Icemaker dead. Found a bad Icemaker. Replaced it, cycled it, ran great, filled with water.; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
LG DRYER- GAS
Model DLGY1202V
Near Eden Prairie, MN 55347
Nate
Job Details: 08/17/2021
"Replaced the broken ignitor. Ran it, showed the grandmother how its heating now. Runs great now."
We serviced a
GE WASHER TOP LOAD
Model WCRE6270H1WW
Near Chanhassen, MN 55317
Nate
Job Details: 08/17/2021
"Washer needed a new tranny. The hole where the old tranny went through was damaged and the new seal would not seal. loose. I had the whole thing apart so I still attempted to do the repair. Made sure everything was put together as snug as possible, used red glue around the edges of the new seal. Cleaned out the whole where the old seal was and it still leaked when the repair was done. Needs a new outer tub and would recommend replacing the new tranny as it has water damage. Old tranny was rusty. Washer not in great shape. ; O-emld tckt , states that autho needed"
We serviced a
GE RANGE- GAS
Model JGSP42SET1SS
Near Victoria, MN 55386
Nate
Job Details: 08/17/2021
"Cooling fan is running loud. Ordered a new one. Installed. Sounds great now. Had to use air sled."
We serviced a
KENMORE WASHER FRONT LOA
Model 110.238321
Near Monticello, MN 55362
Matt
Job Details: 08/17/2021
"Customer complaint is, DIAL IS JUST SPINNING BUT WON'T ENGAGE, BUT NOT ALL THE TIME. Inspected and tested. Knob is working great for me. This knob will spin in place when you pull it out to start it. You push it in to turn the dial. Showed customer that this is how its supposed to work. Knob is operating normal."
We serviced a
GE STACKED DRYER
Model WSM2700HBWWW
Near Minneapolis, MN 55447
Seth
Job Details: 08/17/2021
Making noise and smoking. I could not find anything iI saw evidence of the belt sledding rubber I replaced it I tested the unit multiple times both agitate and spin unit worked as a designed
We serviced a
KENMORE COOKTOP- ELE
Model 790.427494
Near Apple Valley, MN 55124
Delton
Job Details: 08/17/2021
"Replaced light indicators, tested all lights now work when turn on burner and shows hot surface indication. Range is working good."
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWS
Near Wayzata, MN 55391
Nate
Job Details: 08/17/2021
The rollers were either missing or falling off or both. I replaced all the rollers and it works great now.
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4675YQ0
Near Plymouth, MN 55442
Nate
Job Details: 08/17/2021
Not heating. Found a bad high limit fuse. I carry that in stock but did not have this one on me.. Already vacuumed out and cleaned out bulkhead. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Monticello, MN 55362
Matt
Job Details: 08/17/2021
"Customer complaint is, NOT CLEANING DISHES FOR A LONG TIME,NOW QUIT DRAINING, CYCLE STOPS WTHN 5 MIN. Inspected and tested dishwasher. Sometimes it would work and then I couldnt get it to start. Im ordering both boards and door latch. Installed door latch and tested. Dishwasher is working great. Dishwasher is now fixed. Both times I was there the dishwasher had standing water in it. The drain hose underneath the sink comes in to low and it looks like water is back flowing into the dishwasher. Showed this to the customer and he is going to fix it."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50K8600AV/AA
Near Shorewood, MN 55331
Phillip
Job Details: 08/17/2021
The washer was completely dead. I got 120 V going into the main board. As I was moving the board around the machine Power back on. As I was moving the board they were all sudden shut off. I checked all the connections at the board everything was tight as I was checking connections the machine power back on again. Now the washer runs and does not stop. It seems to be working better but I did quote the customer for a main control board if needed. DC92-01625U main control board
We serviced a
LG WASHER TOP LOAD
Model WT5001CW
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/17/2021
The washer is dead. The main control board gets 120 volts. The fuse on the board is bad. I jumped the fuse but its still dead. Im ordering the main control board. ; ordrd 1 EBR62198104 (Control board)
We serviced a
GE DISHWASHER
Model PDW8280N20SS
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/17/2021
"The dishwasher will not drain all the water out. It drains very slow. I cleared the sump area and the drain pump. I found broken glass, and a lot of debris. I found stuff in the drain pump. I cleared the pump and ran tubing through the drain hose. Its draining slow. I can blow through both ends of the hose. Im ordering the drain pump and hose . I advised the customer that if the hose is needed its not covered. ; ordrd 1 WD26X10039 (Drain pump) and 1 WD24X10045 (Drain hose)"
We serviced a
GE REFRIGERATOR
Model CYE22TSHQSS
Near St. Louis Park, MN 55416
Phillip
Job Details: 08/17/2021
Nothing on the touch screen responds. The part that was sent was wrong. Im ordering the thought screen. I tried to peer off and back on but it still does not respond. The customer said the water was dispensing slow. I removed the filter and then put back in. When I did I think I damaged it. Im also now ordering the filter. ; ordrd 1 RPWFE (Filter) and 1 WR55X34167 (Cafe display) and 1 WR17X13172 (Display cover)
We serviced a
GE REFRIGERATOR
Model GSS23SGSBSS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/17/2021
I replaced the water valve and tested it. Its working good the water shuts off like it should.
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW9527DAS
Near Chanhassen, MN 55317
Seth
Job Details: 08/17/2021
I installed the new hinges and the unit did not close to the seal. I inspected the seal and inner door and it looked good. I looked at the body of the oven and I could see where the unit was bent. No charge to the customer it was my mistake I missed that the chassis was tweaked.
We serviced a
DANBY REFRIGERATOR
Model DAR170A2BSLD0
Near Minnetonka, MN 55345
Seth
Job Details: 08/17/2021
Not cooling. I plugged the unit in and watched for a frost pattern and unit never developed any frost. The compressor condenser fans and evaporator fan are all working perfectly. Failed sealed system was found.
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA
Near Eden Prairie, MN 55347
Seth
Job Details: 08/17/2021
I replaced the failed valve and adjusted the water lines. The washer is now fixed. Please send invoice via us mail
We serviced a
KENMORE WASHER FRONT LOA
Model 41742042100
Near Golden Valley, MN 55427
Seth
Job Details: 08/17/2021
Not responding. Upon arrival and inspection the unit started worked perfectly. I could not duplicate the problem while on site. I suspect the timer is on the fritz I spoke with a customer about my suspicions she will call us back when it stops working again if she wants Repair.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG371Lvq
Near Minneapolis, MN 55427
Seth
Job Details: 08/17/2021
Smoking and burner flames are inconsistent. I adjusted the burners and fixed the inconsistency. I found the range to be missing many parts. The insulation was missing and the cook top surface was oily. Obviously the range will run hot and burn off the oils on the cook top when it heats up. I tested the bake and broil options it worked as designed. I left the customer with an article on household pollutants and off gassing. The range is not safe for this rental environment. Please check with authorizations if a replacement is possible.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Maple Grove, MN 55369
Phillip
Job Details: 08/17/2021
Water was leaking out the freezer. I found the drain tube was plugged up. I cleaned up the ice and cleared the drain. No other issues found.
We serviced a
LG WASHER FRONT LOA
Model WM3997HWA/01
Near Robbinsdale, MN 55422
Seth
Job Details: 08/17/2021
Not draining. Failed pump was replaced. I tested the washer. It is now fixed. Please call and collect customer had guests; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJWW
Near Champlin, MN 55316
Seth
Job Details: 08/17/2021
"The washer intermittently stops before it spins. Upon arrival and inspection I found the unit had the third generation lid lock and needed the fourth generation installed. I installed the fourth generation of the latest version of the lid lock. I called the GE Techline and verify there were no more recalls or service bulletins. we checked and found error codes 27 - lid open when trying to fill, 26 - out of balance, 7 - pressure sensor, 14 - lid lock error. The new lid lock replacement kit should be the answer for these errors per GE Techline. I reassembled advise customer to use and touch base if they are further issues. ; pckd up 1 WH08X32697 (Fourth generation lid lock replacement kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Burnsville, MN 55337
Delton
Job Details: 08/17/2021
Found that water line in door is frozen. I disconnected water line from underneath door and water dispenses good so the insulation in door must of broke down causing waterline in door to freeze up. Not sure if this is covered either way door is NLA (w10272031) and Im sure expensive.; saved tckt
We serviced a
GE DISHWASHER
Model CDWT280V05SS
Near Minneapolis, MN 55431
Delton
Job Details: 08/17/2021
"Filled and drained and tested dishwasher 6-7 times and every time dishwasher filled full and is washing dishes. I did find that the over fill valve did have grease build up (see picture) i cleaned it out, tested and dishwasher drains and washes. As Im here dishwasher is working good. Customer says same problem as before to where dishwasher will not fill 1-2 times out of 10 and that load wont clean dishes and sounds funny with no water.Not sure what to do if problem continues."
We serviced a
AMANA DISHWASHER
Model ADW662EAC
Near Eden Prairie, MN 55347
Delton
Job Details: 08/17/2021
"Replaced water valve, tested and no leaks. Dishwasher is working good."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS277DBL6
Near Minneapolis, MN 55439
Delton
Job Details: 08/17/2021
"Reinstalled part from being rebuilt, tested both ovens to 350 degrees and it preheated and is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF34H9950S4/AA
Near Minneapolis, MN 55410
Delton
Job Details: 08/17/2021
"This is the huge 4 door samsung fridge. Has the standard ice maker frost issue but also ice dispenser also doesnt work. Customer would need estimate of ice maker kit as well as the ice chute assembly (da97-14505a).2 hour block if customer approves.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSVA
Near Minneapolis, MN 55417
Delton
Job Details: 08/17/2021
"Replaced damper, tested and refrigerator is cooling and working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Minneapolis, MN 55417
Delton
Job Details: 08/17/2021
"Found leaking from bottom door seal due to bottom spray arm has split and water is not spraying correctly. Needs bottom spray arm. Replaced door seal, bottom seal, splash shields. Ordering spray arm and rescheduling. ; used 1 154701001 (SPLASH SHIELD KITS), 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154827601 (TUB GASKET) from stock, ordrd 1 5304506660 (Bottom spray arm)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV328AEW/XAA
Near Albertville, MN 55301
Matt
Job Details: 08/17/2021
"Customer complaint is, TUMBLING BUT NOT HEATING. Inspected and tested. Found the heating element has failed. Also the belt is cracked and the idler pulley is the bushing style. Quoted customer to install new heating element, idler pulley and belt. Customer approved repairs. Installed new heating element, idler pulley and belt. Tested dryer and its heating great. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY), 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD94HEXW3
Near Maple Grove, MN 55311
Phillip
Job Details: 08/17/2021
The dryer does not heat. I found the duct thermal fuse was open. I replaced the fuse. The air flow is poor. I advised the customer to not use the dryer until the duct is cleaned. I told her it would not be covered if it goes out again. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER FRONT LOA
Model MVWX655DW0
Near Osseo, MN 55311
Phil
Job Details: 08/17/2021
The machine will not spin and they can spin the impeller by hand. The transmission is shot on this and needs to be replaced. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Maple Grove, MN 55369
Phil
Job Details: 08/17/2021
The fridge is not cooling properly. The ice cream is starting to melt. The compressor is warm and running. Evap is not iced up. (by FW)
We serviced a
KENMORE MICROWAVE
Model 721.8503301
Near Eden Prairie, MN 55347
Phil
Job Details: 08/16/2021
"The microwave will not start, just clicks. The interior light also gets stuck on. If they unplug it and plug it back in, the light will go out, as soon as the light comes back on, they cannot get it to go off. Ordered main board. (by FW)"
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEFL67HCJ
Near Osseo, MN 55369
Phil
Job Details: 08/16/2021
The RR burner and the bake element do not get hot. Ordered elements and switch. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200LQ0
Near Hanover, MN 55341
Matt
Job Details: 08/16/2021
"Customer complaint is, NEEDS PART INSTALLED . Installed new lid switch and tested. ."
We serviced a
FRIGIDAIRE COOKTOP- GAS
Model ????
Near Becker, MN 55308
Phil
Job Details: 08/16/2021
The cooktop glass is shattered and the unit is not useable. All the wires inside the unit are exposed. Glass is not covered. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ02
Near Osseo, MN 55311
Phil
Job Details: 08/16/2021
"The customer said the unit is not cooling right and it is not making any ice. They did not have any temps but said it felt warm. The icemaker is also stuck in an weird position. We stock the icemaker. Check out the cooling issue first. (by FW)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Chanhassen, MN 55317
Phil
Job Details: 08/16/2021
The dishwasher will not drain. The customer put in a new garbage disposal and did not pop out the plug for the dishwasher. Removed the plug and it should be good to go now. (by FW)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLW50LIW1
Near Maple Grove, MN 55311
Phil
Job Details: 08/16/2021
The washer is not draining at all and the door is stuck shut. Ordered a new drain pump. (by FW)
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ4WS
Near Medina, MN 55340
Phil
Job Details: 08/16/2021
The washer is filling to the top on every cycle and eventually says H20 Supply. Its almost like the board is not reading the pressure hose. We drained it all the way and unplugged the machine and plugged it back in and it did the same thing. (by FW)
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9405331
Near Minneapolis, MN 55435
Phil
Job Details: 08/16/2021
"8/16/21 14:04: PW rspndd 8/16 MON, None of the burners work and the oven does not work. The clock works and the light in the oven works. The unit has to be missing L2. It either needs a new cord and block or it needs an electrician. Ordered a block. (by FW)"
We serviced a
GE REFRIGERATOR
Model CFE28TSHGSS
Near Albertville, MN 55301
Phil
Job Details: 08/16/2021
The fridge was at 42 degrees when we were looking at it. She said the tems have been as high as 53 degrees. We did not see any ice on the fresh food section evap cover. Freezer temps have been good. (by FW)
We serviced a
ADMIRAL DRYER- GAS
Model AGD4475TQ2
Near Hanover, MN 55341
Matt
Job Details: 08/16/2021
"Customer complaint is, INTERMITTANT IGNITION AND HEAT NOW ITS QUIT. NOT HEATING, TUNE UP WANTED. Inspected and found the timer has failed. Quoted customer to install a new timer and to install new timer and rebuild kit. Customer is going to do some price shopping and see if they just want to replace it. They will let us know if they want us to order the timer. Part number WPW10185971."
We serviced a
KENMORE DISHWASHER
Model 665.13273K116
Near Rogers, MN 55374
Matt
Job Details: 08/16/2021
"Customer complaint is, LOUD GRINDGING NOISE DURING CYCLE & NOT CLEANING. Inspected and tested. Found the circulation pump has failed. Also the upper and lower spray arms are full of food and trash. Needs a new pump and both spray arms. Parts on order. ; ordrd 1 WPW10510667 (Circulation pump) and 1 WPW10376691 (Lower spray arm) and 1 WPW10376693 (Upper spray arm)"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF328AAW/XAA 02
Near Saint Michael, MN 55376
Matt
Job Details: 08/16/2021
"Customer complaint is, GOES INTO THE SPIN CYCLE, NOT SPINNING AND ITS MAKING UNUSAL NOISE. Inspected and tested. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
AMANA REFRIGERATOR
Model ARB2557CW
Near Otsego, MN 55330
Matt
Job Details: 08/16/2021
"Customer complaint is, RATTLING NOISE. Inspected and found the ice maker gears are stripped and making a constant grinding noise. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed. The bottom shelf end cap in the FF compartment is broken. This is not covered by WHE. Quoted customer to install new end caps. Customer approved repairs. Part on order. ; used 1 W10884390 (ICEMAKER) from stock, ordrd 1 W10874836 (Drawer end caps)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS02
Near St. Louis Park, MN 55426
Phillip
Job Details: 08/16/2021
Complaint was water leaking from the bottom and ice building up in the bottom of the freezer and the icemaker has issues. I found the defrost drain was plugged up not allowing water to drain down to the bottom and the icemaker wasnt bad. I replaced the icemaker and cleared up all the ice and clear the drain. Ths customer isnt going to use the ice maker he just wanted it to work if they sell the house. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Elk River, MN 55330
Matt
Job Details: 08/16/2021
"Customer complaint is, Unit not draining - error code DRN. Inspected and tested. Found the drain pump has failed. Also the water inlet valve is not letting any hot water in. Needs a new drain pump and valve. Drain pump is not in stock. I ordered the valve. Part number W10876600. ; ordrd 1 W11165546 (Valve), states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Minnetonka, MN 55343
Phillip
Job Details: 08/16/2021
I replaced the dispenser assembly and the freezer drawer. Everything worked good.
We serviced a
KENMORE WASHER FRONT LOA
Model 11045081400
Near Plymouth, MN 55446
Seth
Job Details: 08/16/2021
"Spider broke, spin drum is loose, plastic is everywhere. Please call into Autho.; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM01
Near Big Lake, MN 55309
Matt
Job Details: 08/16/2021
"Customer complaint is, ICE MAKER WENT OUT AGAIN. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 W10882923 (ICEMAKER) from stock"
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC3301UC/03
Near Big Lake, MN 55309
Matt
Job Details: 08/16/2021
"Customer complaint is, TIMER ISN'T COUNTING DOWN LIKE IT SHOULD. Inspected and tested. Found the drum has a lot of play in it and shakes quite a bit when its spinning not allowing it to go into a high spin with a load in it. Bearing is failing.."
We serviced a
GE WASHER FRONT LOA
Model WPRE6150K2WT
Near Eagan, MN 55122
Delton
Job Details: 08/16/2021
"Customer says it leaks every load. I found that the pressure hose and chamber were clogged with gunk build up causing pressure switch to be off and washer not knowing what water level to stop at and over fill and leak. Cleaned out hose and chamber, tested with load of towels. Washer fills, agitates, drains and spins. Washer is workin good.If problem continues, need to order pressure switch (wh12x10412) and pressure hose (wh41x365)"
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Burnsville, MN 55306
Delton
Job Details: 08/16/2021
"Door strike broke inside door lock. Door lock plastic is broken. Customer approved estimate to replace both. Replaced parts, tested and washer door now locks and is working good."
We serviced a
GE REFRIGERATOR
Model GTH22SHSARSS
Near Burnsville, MN 55337
Delton
Job Details: 08/16/2021
"Noise not not happening as Im here but customer has video. It appears to be from evaporator fan motor area either hittiing edge or fan motor itself is bad since it is intermittent. I used another part number for fan motor last time which is not the exact part that goes in this fridge but it worked. This time i want to order part for this model along with fan blade in case its warped in any way causing vibration noise.Evaporator fan motor part is not in stock. NEED part# WR60X10228 & fan blade part# wr60n0228.; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GSD2200G02BB
Near Minneapolis, MN 55431
Delton
Job Details: 08/16/2021
Found that dishwasher over suds and leaked. Checked and found that customer mistakenly used laundry pods in dishwasher. I cleaned out inside dishwasher of suds. DIshwasher is working and no leaks.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSVA
Near Minneapolis, MN 55417
Delton
Job Details: 08/16/2021
Freezer side working but fridge side is cool but not cold. Flashing H1 error which means it is over 50 degrees. Found that air damper is bad and not opening to allow air flow. Customer approved estimate. Or ding part and rescheduling.; ordrd 1 242303001 (Damper assembly)
We serviced a
AMANA WASHER TOP LOAD
Model NTW4705EW0
Near Eagan, MN 55123
Delton
Job Details: 08/16/2021
"Washer sensing light was blinking as i got here and washer did not change cycles. I canceled cycle and ran quick cycle with clothes and washer, fills, agitates, drains and spins. I am guessing maybe unbalanced load and washer stopped and wouldnt change cycles until current cycle was canceled. I showed customer how to cancel cycle and start over if problem happens again.Washer is working good as Im here."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Eagan, MN 55123
Delton
Job Details: 08/16/2021
"Wrong part ordered, thought it came as an assembly. Ordering pub touch pad and rescheduling.; ordrd 1 5304517587 (PCb touch pad)"
We serviced a
MAYTAG WASHER FRONT LOA
Model LAT8426AAE
Near Eagan, MN 55123
Delton
Job Details: 08/16/2021
Water injector plastic broke and hanging over tub so when it fills it leaked onto floor. Ordering new part and rescheduling.; ordrd 1 WP22001304 (Water injector assembly)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000GW/A2
Near Minneapolis, MN 55419
Nate
Job Details: 08/16/2021
"Squealing. Found a completely broken idler pully. Replaced it, runs and heats great now.; used 1 DE634A (PULLEY) from stock"
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GWL15
Near Minneapolis, MN 55407
Nate
Job Details: 08/16/2021
"One time when customer used it, it stopped and wouldnt continue. But if she stopped it and selected other options like drain and spin, it did. I put in test mode and only error was a drain error. But in test mode I put it on drain and it drained perfect. I dont see any physical signs of malfunction. Ran it on a normal wash and washed great, but then when it came time to recirculate water, it couldnt. Tried draining out the water, and just hummed. The Diverter is failing. Ordered a new one. Tried to also order a new drain pump in case the pump is also failing. 420325P; ordrd 1 426862P (Diverter valve)"
We serviced a
GE DRYER- GAS
Model GFD45GSSM0WW
Near Edina, MN 55435
Phillip
Job Details: 08/16/2021
The customer complaint is that they need to run the dryer 2-3 times to get the clothes to completely dry. I started the dryer on a high heat time dry and recited the temps. The dryer would heat to a high temp but every time it cycled back on it would only heat for a few seconds. The longer it ran the less it cycled the heat. I used my air flow meter and it said the air flow is poor. I pulled the washer out then disconnected the dryer vent. I took the air flow test again and this time is was good air flow. I hooked the dryer back up and pushed the washer back in. The dryer is on the second flow so I was unable to get the air speed from outside. The issue is the dryer duct is restricted and needs to be cleaned.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Chanhassen, MN 55317
Phillip
Job Details: 08/16/2021
The leak error code 15 was on the display and the drain pump runs. I saw water leaking from the water valve. Im ordering the water valve. ; ordrd 1 00628334 (Water valve)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEW1
Near Chanhassen, MN 55317
Phillip
Job Details: 08/16/2021
The complaint was it will not dispense water and frost in the freezer. I found the plug off on the cold water solenoid. I made sure the ice and water were tight. The dispenser does dispense ice and now water . The ice maker cycled and filled with water while I was there. I raised the door so it seals better. I also noticed a lot of moisture on the million. The humidity control was off. I turned the humidity control on so now the million heater runs to Dissipate the moisture.
We serviced a
LG RANGE- GAS
Model LRG3095ST/02
Near Chaska, MN 55318
Phillip
Job Details: 08/16/2021
The oven would not bake. After testing I found the bake ignitor was very weak. I replaced the ignitor and now its working good. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE DISHWASHER
Model GDT560PSD6SS
Near Waconia, MN 55387
Phillip
Job Details: 08/16/2021
The dishwasher would not fill but it would advance and turn on the wash motor. I found the float sensor had failed . I replaced the float sensor and now it fills and washes. ; used 1 WD21X10519 (FLOAT SWITCH) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWWS0
Near Waconia, MN 55387
Phillip
Job Details: 08/16/2021
"The complaint is the dishwasher does not wash well and completely dry the dishes and also louder than it use to be. After testing I found no issues with the dishwasher. There is calcium build up in the detergent cup and kind of all over. The sump area and filter are completely clean. There water is very hard, the water measured over 25 grains a gallon. They are not using a rinse aid. I advised them to start using one. I also advised them to check the water softener operation and to clean the dishwasher with a dishwasher cleaner. I put the dishwasher in diagnostics. I went through all the modes and they heater came on."
We serviced a
LG RANGE- GAS
Model LRG3083ST/00
Near Minneapolis, MN 55408
Nate
Job Details: 08/16/2021
"Not heating. Found a broken ignitor. Replaced, heats great now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model A3316ABSARWW
Near Minneapolis, MN 55408
Nate
Job Details: 08/16/2021
"Making a loud noise. Found a bad evaporator fan motor. Also found a sealed system issue. Set to coldest setting, after 20 minutes no frost on evaporator. Only first couple inches. All fans running and compressor running and hot. I believe the evaporator begins running really loud after its run too long trying to cool unit down, but is unable to."
We serviced a
DANBY DISHWASHER
Model DDW1809W-1
Near Minneapolis, MN 55406
Nate
Job Details: 08/16/2021
"Not running. Dishwasher smelled like burnt electrical. Found a loose wire coming to the heating element. Replaced the bad wire that was charred, with a new terminal, ran it through a cycle, runs great."
We serviced a
TAPPAN RANGE- GAS
Model 30-4989-00-03
Near Minneapolis, MN 55408
Nate
Job Details: 08/16/2021
"It shuts off after preheating part way. Clock stays on display but temp, everything else shuts off on display. Needs new board. Its NLA. 5303269513Dana can you please see if you can track one down? Thanks ; O-emld tckt , states that autho needed"
We serviced a
LG RANGE- GAS
Model MISSING
Near Minneapolis, MN 55412
Nate
Job Details: 08/16/2021
"Coupler broken. Replaced coupler, works great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WV60M9900AV/A5
Near Wayzata, MN 55391
Seth
Job Details: 08/16/2021
I replaced the failed hose assy hose and cleared a blockage in the circulation hose and sprayer head. I tested a complete quick wash cycle. The washer is no longer leaking.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IHBL02
Near Minneapolis, MN 55424
Seth
Job Details: 08/16/2021
Not cooling. Sealed system failure was found. Hard start was previously installed and the floor was buckled and ruined from a long established leak. Customer will replace the fridge.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Minneapolis, MN 55447
Seth
Job Details: 08/16/2021
Not making ice and leaks. Ice room temps were 25deg after 10 minutes. Freezer temps were 10deg above what I expected. Water dispenser works. Unit was purchased from A1 along with a matching dishwasher. Sealed system is failing. The ice room fan was strong and worked perfectly. I recommended they have an EPA certified company come and fix their refrigeration issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Plymouth, MN 55446
Seth
Job Details: 08/16/2021
Customer complains the dishwasher is not washing dishes well. Upon arrival and inspection I found water tested extremely hard. There was evidence of buildup and depositing of hard minerals in the unit. I ran into test mode to ensure the heater and major functions work. hard water seems to be the only issue found on site. Advise customer to use a citric acid base cleaner and get the softener fixed ASAP.
We serviced a
GE DRYER- GAS
Model DCVH515GF1WW
Near Osseo, MN 55311
Seth
Job Details: 08/16/2021
Customer complains and dryer does not heat. Upon arrival and inspection I found dryer dead heat but dryer vent was over 50% blocked. I had about 13 miles an hour outside and 24 miles an hour inside. I pulled unit out and watched heat cycles and found the secondary coil would not open consistently. I replaced the gas coil valves and tested the dryer. The dryer cycled perfectly with vent unhooked. I will call landlord and have vent cleaned ASAP and advise the tenant to not use the unit until vents cleaned; used 1 5303931775 (COIL KIT) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Maple Grove, MN 55311
Seth
Job Details: 08/16/2021
"Part quality was poor, looked like a blem, or 2nd, poor moving and deteriorating condition. Customer rejected the part, I concur with his decision. Please try again to find the part ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model ffbd2411ns5a
Near Eden Prairie, MN 55347
Phil
Job Details: 08/13/2021
"The lid on the dispenser is broken, ordered a new one. (by FW)"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED55IIW2
Near Otsego, MN 55330
Matt
Job Details: 08/13/2021
"Customer complaint is, NOT STARING AGAIN. Inspected and found the control panel flashes and then turns off. Needs a new control panel. Part is not in stock. Part number 809160404. ; saved tckt , states that autho needed"
We serviced a
KENMORE WASHER FRONT LOA
Model 110.477888
Near Big Lake, MN 55309
Matt
Job Details: 08/13/2021
"Customer complaint is, SHUTS OFF AFTER IT BEGINS AND GASKET AROUND DOOR LEAKING & E OR F 21 ERRORCODE. I knocked and rang the doorbell many times and nobody came to the door. I did see a kid in there but nobody came to the door. I called and left multiple messages and told them to reschedule with the office. I was there waiting for over 20 minutes."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Dayton, MN 55327
Matt
Job Details: 08/13/2021
"Customer complaint is, AT WASH CYCLE USES OVERFLOW- AND RUNS THAT CYCLE 3 TIMES. Inspected and found the air gap on the counter top overflows every time it drains. Removed hose from garbage disposal and found it was plugged. Quoted customer to clean out hose. Customer approved work. Cleaned out hose and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Champlin, MN 55316
Matt
Job Details: 08/13/2021
"Customer complaint is, WON'T ALWAYS TURN ON AND NOT HEATING DRY AND NOT CLEANING, WATER COMING OUT ON TOP OF COUNTER SPOUT. Inspected dishwasher and found the UI is unresponsive. The light on the board is on steady, which means a communication problem. I quoted customer $261. to replace the main board , but also would order the UI board if they wanted to do the repairs. Theyve been having other issues to, so I wouldnt be surprised if there is other issues to. I let the customer know that if I replace the board, and theres other issues it would cost more to repair it. Customer is going to look into replacing it and will let us know if they want us to order the parts. Part numbers are WD21X23462 and WD21X24901."
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Maple Grove, MN 55311
Seth
Job Details: 08/13/2021
Customer complains that when they dispense water and they get none and get a leak into the basement. Upon arrival an inspection I found a failed waterline was found sadly this issue was not covered with the right and Hennepin warranty no repair possible. Customer paid for a 5/16 union and I did repair on site please spell labor to WHE.; ordrd 1 Spru516 (' Union)
We serviced a
GE RANGE- GAS
Model JGBP35WEW1WW
Near Minneapolis, MN 55442
Seth
Job Details: 08/13/2021
Not igniting failed spark module part is on order; schdld next appmnt for 8/23 MON !
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8500DC5
Near Minneapolis, MN 55447
Seth
Job Details: 08/13/2021
Making a bad Norse during agitation. I found coins in the wash plate I tested both agitate and spin. The washer is now fixed
We serviced a
GE REFRIGERATOR
Model GNE26GSDDSS
Near Minneapolis, MN 55410
Seth
Job Details: 08/13/2021
"Freezing food in the fridge. Upon arrival and inspection I found the ff section was 5 dig F. The ff fan was installed backwards. Essentially turning the fridge into a freezer. The fan was the old version I replaced it, and cleared the defrost drain. The fridge is now fixed. Please call the customer mid next week to check that the fridge is working as designed, before closing this ticket please. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
LG STACKED WASHER
Model WM3488HW
Near Minneapolis, MN 55416
Seth
Job Details: 08/13/2021
Not draining. Failed drain pump. Parts on order.; ordrd 1 EAU62263306 (Pump)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFL5617STT0
Near Minneapolis, MN 55416
Seth
Job Details: 08/13/2021
Not spinning or draining. The rear main bearing has failed. Unit has 1/4 to 1/8 in slop in the bearing. Please call into authorizations. Environment is tight not possible to repair on site.; saved tckt