Service History 80 - Omega Force Appliance Repair

We serviced a

LG DISHWASHER

Model LDT5678BD

Near Woodbury, MN 55129

Ivan

Job Details: 12/12/2023

The machine is too loud during cycles. It will need a new motor as the bearings are shot. Please look for the necessary parts and provide a quote to the customer for approval.; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near St. Cloud, MN 56301

Brandon

Job Details: 12/12/2023

Customer states the door was locked and there were codes of E01F06 E02F06 Removed and checked the motor control board and found it burnt. Customer approved the repair. Ordered the part and scheduled for 12-14-23 ; ordrd 1 WPW10374126C (Board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Blaine, MN 55449

Phillip

Job Details: 12/12/2023

"The customer said its not making ice. I checked the temps and temps are good. The freezer is around minus 1 and the fresh food temp was around 37. I checked for ice maker faults and the F5 timed ice making was the only saved fault. I ran all the ice maker harvest test and they all passed. When I ran the water fill test the water valve buzzed but it did not fill. I removed the ice maker filled tube and blew through it. The tube is not restricted. I ran the water valve with the hose disconnect and water comes out the valve. I hooked the water line back up and ran the test again. Now the ice maker fills. The water was very cloudy like they just changed the filter and they did not purge the filter. I ran several large cups of water until the water was clear. I still think there is an ice maker issue. Please get approval for the ice maker W11658802 and order it. The ice bucket was cracked so I used the parts that were sent. There are no manufacturing faults. I switched all the sensor driven heaters to 100 percent on. ; snapped 3 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM00

Near Shorewood, MN 55331

Adam

Job Details: 12/12/2023

"Customers complaint not making ice. Prior visit replaced icemaker. Looked at the icemaker saw that there was some water inside the unit but it was only halfway full and it is freezing up. Removed the hose connector under the door, then tested water valve and found. Im only getting a trickle in water dispenser is working but it is a little bit weaker not as weak as the icemaker. Old fridge out protective Mat then removed waterline from valve and tested pressure. Bunch of black debris filled the first little bucket. I had then finally cleared out. Have decent water pressure to the valve. Its testing like a bad valve. My guess is it got all junk up from this black debris see photos. Quoted customer for new valve only charging for part price. Ordered from today and rescheduled for return visit.; ordrng 1 WPW10238100 (Valve)"

We serviced a

KITCHENAID WALL OVEN++

Model KEBC207KWH05

Near Woodbury, MN 55125

Ivan

Job Details: 12/12/2023

"During the visit, I troubleshooted issues with the lower oven, which was intermittently not turning on. I replaced the heating element in an attempt to save the customer from having to purchase a control board, considering the cost. The customer would like to be called for an estimate.Range Oven Control Board 8301848Part #8301848Wall Oven Touch Control Panel 8302754; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Wayzata, MN 55391

Adam

Job Details: 12/12/2023

"Customer is complete at agitating right and not cleaning clothes properly. Put unit and normal cycle filled properly but never agitated. Would just kind of twist the whole basket back-and-forth. Drain the water drain pump. Sounds good. Tipped the unit back inspected actuator, found the actuator hook broken. Replaced with truck stock actuator. Reassembled unit went through diagnostic mode to recalibrate then tested a normal cycle properly now.

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/02

Near Eagan, MN 55123

Delton

Job Details: 12/12/2023

"Found that water valve is leaking underneath dishwasher and into drip pan. Customer approved estimate. Replaced water valve, tested and no more leaks and dishwasher is working good.

We serviced a

KENMORE REFRIGERATOR

Model 59676593601

Near Saint Paul, MN 55109

Ivan

Job Details: 12/12/2023

"I did not find anything wrong with the unit. I tested for shorts, but everything seems to be working correctly. I noticed that the GFCI keeps tripping in the kitchen when the refrigerator is connected. Other appliances share the same circuit, suggesting that the main issue could be overloading the circuit in the kitchen. I tested different outlet in the living room, and the unit is working with no issues. The customer will follow up with an electrician."

We serviced a

KENMORE RANGE

Model 790.75603700

Near Eagan, MN 55123

Delton

Job Details: 12/12/2023

Installed 42 dual fuel range. Tested and cooktop is working and ovens are working. All functions are working good.

We serviced a

BOSCH DISHWASHER

Model SHX3AR75UC/26

Near Minneapolis, MN 55417

Delton

Job Details: 12/12/2023

Not draining. Found small button stuck in drain pump area causing slow drain and then dishwasher would error out since it still had water in it after so many minutes. Cleaned out debris. Tested and dishwasher now drains and is working good. No parts needed..

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA

Near Otsego, MN 55330

Adam

Job Details: 12/11/2023

Customer approved estimate from last diagnosis. Customer didnt get a chance to defrost and test refrigerator. Customer had unit defrosted on arrival tested heater and it tested open. Replaced heater element. Once installed tested unit. Put in force defrost and heater kicked on. Reassembled unit and tested again. Unit is working properly now

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Osseo, MN 55369

Nate

Job Details: 12/11/2023

"Trips breaker during heat portion of cycle. I checked control board, and its good with no melts or burns. I owned out the heater from the control board and it is 16 homes. The fuses are not open either. I then checked for leaks and there are no leaks underneath the dishwasher. I then put it into test mode and let it run through a test cycle. The heater came on at the six minute mark and stayed on for another four minutes and Drew 7.3 A the entire time and did not trip the breaker. I then asked the customer if I could check the breaker box and saw that the dishwasher is on an arc fault breaker. Spoke with the customer about issues the arc fault. Breaker causes for appliances. He will consult an electrician."

We serviced a

FRIGIDAIRE DRYER

Model AG08000FS0

Near Edina, MN 55439

Adam

Job Details: 12/11/2023

"Customers, complaint unit not starting and giving a DR air code. Tested door switch and found it had failed. We dont carry the exact match but had a GE door switch that matched all amps and wattage and voltage. Installed that one with customer approval once installed tested multiple times and is working properly. Also made sure the vent was installed correctly. The rollers and idlers sound good. This unit for the age sounds and runs great.

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWKS0

Near Saint Paul, MN 55103

Ivan

Job Details: 12/11/2023

"Customer complained about water leaks, and upon investigation, it was discovered that the water pipes underneath the sink are leaking. A plumber is required to address this issue. Despite the plumbing concern, I tested the dishwasher on all cycles, and it operated smoothly with no issues."

We serviced a

FRIGIDAIRE WALL OVEN++

Model GLEB30T8CBA

Near Sauk Rapids, MN 56379

Brandon

Job Details: 12/11/2023

"Customer stated the lower oven was too hot and the top oven was not heating up. Turned on the lower oven put temp gauge in. The temp held at 360 degrees when seat to 350 degrees. Checked the top oven and found the convection fan and the broil element were work the bake element was not coming on. Checked the bake element and it was not opened. Removed the trim, covers and slid the unit out on the cart, had to remove top cover to get the board out, found the relay on the board had a melded solider joint. Repaired the joint, installed covers and put unit back. Cycled and tested the bake element came on."

We serviced a

FRIGIDAIRE RANGE

Model Fggf3054kfk

Near St. Cloud, MN 56303

Brandon

Job Details: 12/11/2023

"Customer stated the oven was not coming on.Tested the igniter found amp draw at 2.3 amps Gave customer a price for replacing the igniter customer approved. Replaced igniter, cycled and tested. Oven working correctly at this time."

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Roseville, MN 55113

Ivan

Job Details: 12/11/2023

"Installed all the ordered parts and tested all cycles; everything is working perfectly with no leaks. Main motor ,Drain pump ,Clamps"

We serviced a

KENMORE REFRIGERATOR

Model 795.71019.010

Near Sartell, MN 56377

Brandon

Job Details: 12/11/2023

Customer stated there was water leaking out the top of the refrigerator door. Removed the top cover found the water line had a split in it. Removed water dispenser cover and checked if the whole line could be replaced . Checked the parts breakdown and it looks like the water line is part of the door. Put a splice on the line. Tested the water and it works with no leaks.

We serviced a

GE RANGE

Model JB755SJ7SS

Near Roseville, MN 55113

Ivan

Job Details: 12/11/2023

Installed a new heating element and conducted thorough testing to ensure all functions are working optimally. No further issues were identified.

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW560CHW4

Near Minneapolis, MN 55414

Nate

Job Details: 12/11/2023

"Washer has been leaving water in the washer at the end of the cycle. I put it into service mode and there was only one error, which was load detected during clean cycle. I then put into auto test mode, and it drained great. Asked tenant how much detergent they use, and they showed me they will usually fill up the cover for the detergent 1/3 of the way with HE detergent. Ran through all tests. Fills great with all valves. Told tenant to cut way back on detergent usage. Too many suds and washer thinks its still full of water so wont spin at end of cycle. I flushed water through to help clean out excess detergent, runs great."

We serviced a

KENMORE DRYER

Model n/a

Near Minneapolis, MN 55407

Nate

Job Details: 12/11/2023

"Complaint is that its not drying. Made sure the flap opens outside. Found the bulkhead and vent full of lint, trapping moisture inside the dryer. Doesnt look like lint trap was probably cleaned out frequently. I Cleaned out dryer and vent. Now it vents much better and heats great.

We serviced a

HOTPOINT RANGE

Model RGBS100DM1WW

Near Minneapolis, MN 55406

Delton

Job Details: 12/11/2023

Customer said that centerpoint came out and found that there was as gas leak at the connection from gas line to the oven and marked it with yellow. I put soap bubbles on the whole area and no bubbles. I checked other connections and no bubbles. I cannot find and leaks or smell gas leak as im here. I did redo the connection with new gas putty to make sure no leaks and as im here the cooktop and oven are working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Minneapolis, MN 55436

Delton

Job Details: 12/11/2023

"Ran diagnostics test and mechanically all functions of dishwasher are working. Heater, pump water. But found that the spray arms are clogged with debris and not spinning. Customer will replace spray arms himself but will call us back if he wants us to do it."

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Eden Prairie, MN 55347

Adam

Job Details: 12/11/2023

Installed new water valve from last diagnosis. Once installed tested multiple times then had customer test it while I watched for leaks all good. Reinstalled fridge where it was before. Found I had lower water pressure. Checked the hose in the basement and found it was lightly kinked. Undid kink now working great.

We serviced a

BOSCH DISHWASHER

Model SHE53TL5UC\02

Near Chaska, MN 55318

Adam

Job Details: 12/11/2023

Installed new door springs from last diagnosis. They did change the style of the springs so they dont have this issue. We installed the red colored springs. Which is the correct ones and the ones that were there prior. After install remounted back to where it was located before and leveled. customer tested door also. Unit is now working properly.

We serviced a

KENMORE WALL OVEN++

Model 79048193000

Near Elk River, MN 55330

Matt

Job Details: 12/11/2023

"Customer complaint is, BOTTOM IS OK, TOP OVEN IS GETTING TOO HOT AND THEY HAD TO TURN OFF THE BREAKER. Model number is partially wiped off and I cant read it. Inspected and found the board is fried. Also one of the temperature sensors ohmed out bad. Customer had a friend swap sensors and replace one, but Im not sure which one is original. The sensors are different in both ovens. This is going to need a new board and both sensors. Installed new board and installed the Whirlpool sensor that we stock in the upper oven because it has the same connector and tested. Both ovens are heating great. Oven is now fixed.

We serviced a

GE DRYER

Model DJXR433GG8WW

Near Maple Grove, MN 55311

Phillip

Job Details: 12/11/2023

When the customer was turning the start switch nothing was working. I found the timer knob is broken in the middle. I replaced the timer knob. Now they are able to select a cycle and when they turn the start switch the dryer will start.

We serviced a

LG DRYER

Model DLGX3876V

Near Rogers, MN 55374

Matt

Job Details: 12/11/2023

"Customer complaint is, not heating. Inspected and tested. Found the ignitor has failed. Installed new ignitor and vacuumed out bulkhead. Reassembled and tested. Dryer is heating great, but is getting too hot and I had to shut it down when it got to 270F. Airflow on outside of house is 16mph. I disconnected the vent and now heat is cycling perfectly between 225F and 115F. Dryer is now fixed. I advised customer to clean vent before using."

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ00

Near Osseo, MN 55369

Phillip

Job Details: 12/11/2023

I verified the gaskets are ripped. I replaced both freehold gaskets and heated them up to get the wrinkles out. The doors shut good. I advised them to give the gaskets a week or so to form.

We serviced a

MAYTAG WASHER STACKED++

Model MHW5630HC2

Near Mound, MN 55364

Adam

Job Details: 12/11/2023

Customers complaint not draining and two different error code. Both codes are for the drain. Unit has water inside and door is locked. Removed the back of the unit and put unit in drain noticed the water is plugged in the basket. Removed the hose from the basket and found two bra pads stuck in ran unit multiple times then checked for clothing. Nothing. Looks like everything is cleared. Drain pump is good. Reassembled. Tested multiple times again for leaks or no drain issue. Unit is now working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHEXNS00

Near Minneapolis, MN 55443

Phillip

Job Details: 12/11/2023

"Today I replaced the evaporator, compressor and the filter drier. I leaked checked the system and purged with nitrogen. I found no leaks and no restrictions. I pulled a vacuum and then charged the system. The evaporator has a frost pattern and pressures are normal. 100 on the high side and 0 on the low side after 10 minutes."

We serviced a

ASKO++ LAUNDRY CENTER++

Model 107717100

Near Wayzata, MN 55391

Nate

Job Details: 12/11/2023

Replaced bad motor in dryer. Reinstalled dryer and vent. Works great now.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Ramsey, MN 55303

Phillip

Job Details: 12/11/2023

I verified the door I had was correct. I replaced the right fresh food door. The doors close good and no more issues.

We serviced a

LG WASHER

Model WM2487HWMA

Near Mendota Heights, MN 55118

Delton

Job Details: 12/11/2023

Cold water valve getting stuck open and will keep filling cusing FE over fill error and washer drains. Needs new cold water valve. Customer approved estimate.ordering part and rescheduling.; ordrd 1 5220FR2008F (4way water valve)

We serviced a

MAYTAG WASHER

Model mvwb850yg0

Near Minneapolis, MN 55443

Nate

Job Details: 12/11/2023

"Has been giving an error code and stopping. I checked error codes. The code on it is F71 (SD) error. Manual says if that happens, its because of excessive wear on drive mechanism. Over overuse of detergent. Ran through test mode. It leaks water pretty bad through the transmission. Also, support rods are in need of replacement, causing it to wobble more. Center bearing/drive shaft is binding. Needs the support rods (cant find part number), W10435302 bearing kit, impeller wash plate which is stuck to transmission WPW10357576. Water valve is also spraying water out in the wrong direction, possibly from hard water deposits. W10853723. Please submit for authorization. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MHWC7500YW0

Near Minneapolis, MN 55406

Ivan

Job Details: 12/11/2023

Customer wanted to replace the door boot due to wear and water leaks. I was not able to locate the part. The office will contact the customer with an estimate for the repair.; saved tckt

We serviced a

FISHER PAYKEL++ REFRIGERATOR

Model RF201A

Near Saint Paul, MN 55130

Delton

Job Details: 12/11/2023

Getting F31 error and cannot adjust temperature from UI. F31 is communication failure from UI and control board. Found that there is broken wires on hinge area and is very tight wire harness inside door. I tried to splice wires but still getting error. Would need to replace right side door with UI built in.Please get estimate and part eta and contact custoemr.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Otsego, MN 55330

Matt

Job Details: 12/11/2023

"Customer complaint is, Side by Side doors are not closing properly. Inspected and tested. Freezer temperature is 2F and FF is 39F. Both FF door gaskets are ripped and not sealing on the center mullion. I went to install both FF door gaskets and one of them is the wrong part and its to big even though its labeled correctly on the box. Ordering new gasket. ; schdld next appmnt for 12/13 WED !"

We serviced a

LG REFRIGERATOR

Model LRDCS2603S/00

Near Saint Paul, MN 55106

Ivan

Job Details: 12/11/2023

"During the visit, the customer complained of no cooling at all, and the freezer was not functioning. Upon investigation, it was discovered that the compressor was leaking and had ceased to operate. The alarm code CH3 indicated a sealed system leakage. To rectify the issue, we require a new compressor and a complete sealed system service.Please contact the customer with an estimate for the repair. The refrigerator compressor needed is TCA37032028.; saved tckt"

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWS2

Near Minneapolis, MN 55409

Delton

Job Details: 12/11/2023

"Dishwasher was full of water when i got here. Dishwasher not draining. Found that there was broken glass in drain pump and drain hose causing slow drain. Cleaned out glass and debris. Tested and dishwasher is draining. Ran diagnostics and no errors. Dishwasher is working but tenant brought to my attention that the upper rack doesnt slide in and out normally and customer has to yank it to get it open. The ball bearings of the rack slide is falling out. Upper rack rails on both sides will need to be replaced.Office: when I try to add the work order from service desk to the work order the numbers dont add up and wont list what blue book shows (see picture) I tried calling owner and no answer.Go by picture and not what blue book ported over. PW, might want to look into this since the port over doesnt seem to be working or im somehow doing something incorrect.Call me and we can go over it.; saved tckt"

We serviced a

LG WASHER

Model WM3875HVCA

Near Rogers, MN 55374

Matt

Job Details: 12/11/2023

"Customer complaint is, Does Not Advance Through Cycles. Customer also said its been giving a unbalanced error and a door lock error. Inspected and tested. Found the drain pump has failed, also the door lock is not always locking. The cycle dial is not responding well either and the start button is pushed in. In a spin its shaking a ton. The rear bearing is failing along with the drain pump, door lock and UI board and control panel brackets that hold the board. Looks like washer needs to be replaced. ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model DBI564THS.U

Near Minneapolis, MN 55424

Delton

Job Details: 12/11/2023

"Took out old dishwasher and installed new one. Dishwasher starts and runs. Dishwasher is working good.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Minneapolis, MN 55411

Nate

Job Details: 12/11/2023

"Washer not filling with water. Found a bad water valve, not opening when it gets power. I replaced valve. It works great now. ; used 1 W11220230 (VALVE) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF267AERS/XAA

Near Lakeville, MN 55044

Delton

Job Details: 12/11/2023

"Installed drain kit and replaced thermistor and added heater. Tested and is draining into drip pan and no longer leaks underneath crisper drawer. Refrigerator is cooling and working good.; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model ZISS420DXBSS

Near Plymouth, MN 55446

Nate

Job Details: 12/11/2023

"Fresh food section getting too cold. When you try to adjust temp for chill drawer on bottom, it makes a horrible rumbling sound. Found a bad damper assembly. Ordered new assembly. Coming back Thursday afternoon to install. ; ordrd 1 WR60X10062 (Damper assembly)"

We serviced a

THERMADOR++ DISHWASHER

Model DWHD651JFP/C9

Near Saint Paul, MN 55105

Delton

Job Details: 12/07/2023

Replaced rail. Tested and upper rack now slides in and out normally. Dishwasher is working good.

We serviced a

FRIGIDAIRE RANGE

Model FPGH3077RFA

Near Golden Valley, MN 55427

Phillip

Job Details: 12/07/2023

The oven will preheat but not cycle back on after preheat. I tested the bake ignitor and it only draws 2.89 amps. The ignitor is weak. I replaced the bake ignitor and now it heats up fast and will cycle on after preheat.

We serviced a

MAYTAG DRYER

Model MGD7000XG2

Near Saint Paul, MN 55105

Delton

Job Details: 12/07/2023

Found that the idler wheel was worn and started squeaking loudly. Replaced idler. Tested and dryer is tumbling and no longer squealing. Dryer is working good.

We serviced a

WHIRLPOOL RANGE

Model WFE535SLZ0

Near Eden Prairie, MN 55346

Adam

Job Details: 12/07/2023

Installed new board and thermostat from last diagnosis. Once installed set clock and tested all features. Took temps and its right on. Took temp reading at 425. It averaged 427. After 6 highs and lows. Broil is working properly air fried at 450 temps are good.

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Rice, MN 56367

Brandon

Job Details: 12/07/2023

"Customer states the oven doesnt work Cycled and tested found the unit trys to preheat. Checked the amp draw on the igniter found no amp draw. Pulled unit out checked the igniter for any voltage found it was at 15 volts. Removed the panel and checked at the board, there was 120 volts at the board. Traced wires down. Found a spot where the wire for the igniter was pinched and grounded out. Removed the oven top and side cover repaired the wire. Put all covers back cycled and tested the oven now works. Put unit back and tested the burners and oven all working correctly at this time."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Minneapolis, MN 55408

Ivan

Job Details: 12/07/2023

"Center part of left front surface burner open, led on eoc are out and dim installed part. tested working properly this time ."

We serviced a

VIKING++ RANGE

Model RVDR3305BSS

Near Maple Grove, MN 55311

Nate

Job Details: 12/07/2023

"Replaced hidden bake element, now it heats great. Got to 350 when set at 350 in 9 minutes. Customer mentioned that the little oven indicator light isnt working now. We switched the light with the clean light: they were happy with that. Everything works great now."

We serviced a

THERMADOR++ DISHWASHER

Model DWHD860RPR/38

Near Minneapolis, MN 55419

Delton

Job Details: 12/07/2023

Dishwasher not draining. Found that there was piece of broken glass stuck in the drain line and then debris was backed up behind it. Dislodged and removed broken glass and debris. Dishwasher now drains and is working good.

We serviced a

KENMORE WASHER

Model 110.47086600

Near Waconia, MN 55387

Adam

Job Details: 12/07/2023

"Unit giving door lock code again and installed new latch. Tested multiple times not having an issue. Check door hinge and striker. Everything seems all right. Does have a little play. If it continues, could possibly have a control board issue. I did tell her if it happens again to unplug unit, leave it unplugged for an hour to plug it back in and test again if it starts to work and then quits out after a few loads, then we know we have a bad control board."

We serviced a

AMANA WASHER

Model NFW7600XW00

Near Avon, MN 56310

Brandon

Job Details: 12/07/2023

"Customer states there was a drain issue.When I arrived, the washer had the covers removed, the customer had the pump and filter assembly removed. Customer said they cleaned the pump and filter. Reinstalled the parts and ran diagnostics did find codes F20, F21 both for drain issues. Ran a test cycle the machine had no problem. Checked the pump, filter and hoses for leaks. Ran a rinse and spin cycle, unit had no issues or codes. Informed customer that the pump was running and pumped both times I checked. Customer said there was a quarter in the pump when then took the assembly apart. Let customer know if the issue or codes come back I could come back with a pump but the quarter was most likely the issue.

We serviced a

BOSCH DISHWASHER

Model SHX4AP05UC/02

Near Waconia, MN 55387

Adam

Job Details: 12/07/2023

Customer complaint is unit will randomly not get water inside unit and not clean properly. On arrival he said last night it did go through the cycle all the way through without issue. Started unit same thing. Working good fills, washes, and drain pump sounds good everything is looking and sounding good. Put unit and service mode. Checked for error codes. No error codes. Went through service mode completely never aired out. Never had an issue. No bulletins for this issue or anyone else with a relatable issue. Customer know of my diagnosis. Hes on edge of just buying a new one anyway. I explained he would have to kind of tested himself. By when it would stop working check if there was water in it when it would stop. It would just more info to build up more of a case instead of just throwing parts at it.

We serviced a

KENMORE WASHER

Model 79641262610

Near Minneapolis, MN 55419

Delton

Job Details: 12/07/2023

Replaced thermistor. Tested and no more TE error. Tested and all functions are working. Washer is working good.

We serviced a

GE DISHWASHER

Model GSD2100V50WW

Near Elk River, MN 55330

Matt

Job Details: 12/07/2023

"Customer complaint is, WILL NOT DRAIN/STANDING WATER. Customer had just disassembled inside to clean when it stopped draining. Inspected and tested. Found the little orange ball is missing. I disassembled further and found the ball. Put ball back in place and reassembled. Tested dishwasher and its working great. Dishwasher is now fixed."

We serviced a

LG RANGE

Model LRGL5823S/01

Near Ramsey, MN 55303

Matt

Job Details: 12/07/2023

"Customer complaint is, stove gas smell. Gas is shut off behind the range. Inspected and found the gas line behind the range were it connects to the existing copper line has black tape on it. I removed the tape and found they installed the wrong fitting and its leaking gas. There going to need to call a plumber and have the gas line behind the range fixed.

We serviced a

GE REFRIGERATOR

Model GTS16DTHMRWW

Near Minneapolis, MN 55433

Phillip

Job Details: 12/07/2023

The unit is cooling its just not blowing cold air. I removed the food and evaporator cover. I found the fan was not working and the fan blade is pushed back. I tapped on the fan and it started. I removed the blade and tightened the clamp. I put lock tite on the shaft and put the blade back on. I made sure it was not pushed back. The freezer is over packed and the rear cover may have pushed on the fan blade.

We serviced a

THERMADOR++ RANGE

Model PRG364GDH/09

Near Excelsior, MN 55331

Adam

Job Details: 12/07/2023

"Customers complaint is making a swishing sound, banging noise, and smells like while using oven. Also top right igniter not always lighting properly. On arrival right burners were working. Removed burner cap and found they were really dirty. Cleaned up igniter and burner reassembled. Tested working great. Tested oven. Found a weak igniter. Would open the gas prematurely, and would fill the compartment full of gas, then would light making a bang noise. Quoted customer for new igniter. Installed new igniter, reassembled then tested multiple times unit is now working properly without gas, smell or banging noise.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Minnetonka, MN 55345

Adam

Job Details: 12/07/2023

Installed new springs and display board from last diagnosis after install ran it through test mode. Everythings working properly.

We serviced a

KITCHENAID MICROWAVE

Model KBHS109SSS06

Near Plymouth, MN 55446

Nate

Job Details: 12/07/2023

"Door separating. Plastic from metal outer panel. Inner panel thats cracked is NLA as of 2016. Customer approved us drilling a hole on each side, and then a zip tie to keep left and right corners secure. Working great now.

We serviced a

SAMSUNG DRYER

Model DV42H5200GW/A3

Near Minneapolis, MN 55417

Delton

Job Details: 12/07/2023

Found that the idler pulley is worn and locked up. Customer approved estimate. Replaced idler pulley with new style. Tested and dryer is tumbling and working good.

We serviced a

KENMORE RANGE

Model 790.72803012

Near Minneapolis, MN 55445

Matt

Job Details: 12/07/2023

"Customer complaint is, IGNITER NOT WORKING. OVEN is working, this is a problem with the cooktop. None of the burners are sparking. Found the spark module has failed. Customer approved repair. Installed new spark module and tested. Burners are working great. Range is now fixed."

We serviced a

GE DISHWASHER

Model UNKNOWN

Near Rogers, MN 55374

Phillip

Job Details: 12/07/2023

I removed the old dishwasher and installed the new dishwasher. I ran it and its working good. It drains good with no issues.

We serviced a

GE REFRIGERATOR

Model GWE19JSLGFSS

Near Minneapolis, MN 55417

Delton

Job Details: 12/07/2023

Freezer evaporator cover is vibrating and making loud noise. Used foam from drain kit to dampen the vibration and no longer making loud vibrating sound. Refrigerator is cooling and working good.

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS36MBX00

Near Eden Prairie, MN 55347

Adam

Job Details: 12/07/2023

"Customer complaint not cooling properly. Customer also mentioned theyve been using a golf club to keep the refrigerator door closed another provider put gasket on and ever since had an issue. For no cooling I found that the Yvette fan wasnt making any noise disassembled unit tested voltage getting 120 V to the fan fan has seized. Adjusted hinges as best I could on door door. Seems like its been tweaked out of place is in the right places and no adjustment can be made it on gasket. Unit does now shut and close and seal without a golf club. It is not perfect but 100 times better. Customer is happy with adjustment explained if they wanted to do better, but would need new hinges did not quote for new hinges would have to see if I would need a second person with these heavy wood doors quoted for new fan customer approved ordered from Sunberg and rescheduled. Customer would like anytime after 10 AM if possible.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WP4389155 (EVAP FAN MOTOR)"

We serviced a

LG REFRIGERATOR

Model LFXS29766S/00

Near Saint Michael, MN 55376

Phillip

Job Details: 12/07/2023

"The freezer temp is not as cold as it should be and the fresh food is warming. The compressor is running but its louder than normal. The amp draw was very low. I tapped into the low side and the pressure was 25 psi. That pressure indicates the compressor is failing. It will need the compressor and filter drier. Its less than 10 years old. I called the customer and gave the update. ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE RANGE

Model JB258DMWW

Near Sartell, MN 56377

Brandon

Job Details: 12/07/2023

Rear right burner 500 degrees F in about 2 min Right front burner 591 degrees F in about 2 minLeft rear burner does not work at allLeft front burner works with nothing pressing the button 361 degrees f after 2 mins Tried swapping around the large burners the one is not working. Customer is stating there still is an issue when he is cooking. He says they shut off and wont come back on. After I tested them all he said. Now they wont work. I turned them back on and they all work except the left rear one not working. Explained the thermal cut out in the center of the burner and told customer not to use the on the highest setting. If possible please ship the new burner to the customer ; snapped 3 QuickPics

We serviced a

ASKO++ DISHWASHER

Model DFI652

Near Golden Valley, MN 55427

Phillip

Job Details: 12/07/2023

This is also dishwasher. Water is leaking past the door seal. Today the whole unit it dead. I removed the door skins. Water is all over the user interface. The user interface is shorted out. It needs a door seal and user interface control assembly. I did read the service pointer and the rest looks ok. Please build a quote and contact the customer. User 818170Gasket 704575; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Blaine, MN 55434

Phillip

Job Details: 12/07/2023

The complaint is does not drain and has fault codes. F9e2 f9e1 I ran the dishwasher several times. The drain pump is intermittently locked up. The pump is clear no obstructions. It needs the drain pump . I quoted for the repair. ; ordrd 1 W11412291 (DRAIN PUMP - TALL TUB)

We serviced a

GE WASHER

Model GFW650SSN0WW

Near Big Lake, MN 55309

Matt

Job Details: 12/07/2023

"Customer complaint is, LEAKING WATER ON THE FLOOR. Inspected and tested. Found its leaking from the front of the dispenser when I fill the fabric softener dispenser. I cant pinpoint exactly were its coming from. With the drawer removed it doesnt leak when Im filling it, but when I put the drawer back in its leaking. Im going to try and replace the drawer and if it still leaks, we would need to replace the whole dispenser housing. Ordering new dispenser housing and drawer. Parts on order. ; ordrd 1 WH42X29535 (Dispenser assembly) and 1 WH42X29542 (Dispenser drawer)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US2A

Near Minneapolis, MN 55413

Ivan

Job Details: 12/07/2023

"Unit is not draining due to improper installation of drain hose, unit is not mounted properly under counter is glued in, there is a piece of wood under under that must be removed/ to properly repair will need btw door seal, flipper seals, mounting bracket and will need to pull out unit to rectify drain hose, will advise customer to have piece of wood removed ; saved tckt"

We serviced a

KENMORE WASHER

Model 11022342511

Near Zimmerman, MN 55398

Matt

Job Details: 12/07/2023

"Customer complaint is, NOISIER AND TUB IS LOOSE. Inspected and tested. Washer is roaring in a spin and its leaking water out the bottom from the tub seal and everything is covered in rusty water stains. Washer needs a new gearcase, drive hub, splutch kit and actuator. Parts on order. ; ordrd 1 W11454372 (Gearcase) and 1 W10528947 (Drive hub) and 1 W10721967 (Splutch kit) and 1 W10913953 (Actuator)"

We serviced a

LG WASHER

Model WT1101CW

Near Minneapolis, MN 55418

Ivan

Job Details: 12/07/2023

"The customer complained that the pump was not draining, and they attempted their own repair by replacing the unit with a new pump. We tested the appliance in the diagnostic mode, and it passed all the tests for cycles with no issues; it washed and drained properly. Additionally, we noticed foreign material inside the machine, which we removed by hand. After further testing in diag mode we were only getting 38volts ac to the drain pump, unit needs a control brd; saved tckt"

We serviced a

GE RANGE

Model JB755SJ7SS

Near Roseville, MN 55113

Ivan

Job Details: 12/07/2023

"The customer informed us that the right front burner was not operating. Upon inspection, I found that the right front element was open. Further investigation revealed a loose wire in the main knob that controls the element. After reconnecting the wire, the burner started working, but it is not operating at full capacity. Replacement of the element is recommended.; ordrd 1 WB30T10126 (burner element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXY04

Near Woodbury, MN 55125

Ivan

Job Details: 12/07/2023

"Installed a new diffuser (Part Number W10814173), and the unit is back to operating as usual.; ordrng 1 W10814173 (D FUSSER)"

We serviced a

FRIGIDAIRE RANGE

Model FGDS3065KFB

Near Minneapolis, MN 55410

Delton

Job Details: 12/07/2023

Control panel has no lights and clock is not working. Cooktop burners spark and work. Found that there is power going to control board but then nothing going out. Control board needs to be replaced. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 316462864 (Control board)

We serviced a

AMANA DRYER

Model NGD4600YQ2

Near Zimmerman, MN 55398

Matt

Job Details: 12/07/2023

"Customer complaint is, NO HEAT, TUMBLES OK, 5 CYCLES TO DRY. Inspected and tested. Dryer is not heating and its making a thumping noise when it runs. Found the timer has failed and the rollers are falling apart. Disassemble dryer and installed new rebuild kit and vacuumed out inside of dryer and bulkhead. Tested and dryer sounds great. I need to order the timer. Part on order. ; used 1 4392065 (REBUILD KIT) from stock, ordrd 1 W10857611 (Timer)"

We serviced a

LG WASHER STACKED++

Model WM3700HWA/02

Near Orono, MN 55356

Nate

Job Details: 12/07/2023

"Customer used the washer and then there was water under the washer. Could only find evidence of water coming out of vent behind washer. Filled and drained a few times and also put in test mode, no leaks from any part including valves or drain. Can see evidence of water leaking in sheet rock at some point on low right corner of area where water shut offs are in wall. Not sure when that was though. Checked bellow, no tears. Bearing good. No moisture under washer. Told customer to try another load and Dana will follow up and call back on Monday. ; saved tckt"

We serviced a

GE DISHWASHER

Model GDF570SSJ2SS

Near Dayton, MN 55327

Phillip

Job Details: 12/07/2023

The dishwasher is full of water and will not drain. I ran the drain pump and it makes noise but does not pump the water out. I was able to suck all the water out through the drain hose so theres no restriction. I removed the drain pump and found the impeller is stripped on the shaft. It needs the new drain pump assembly. I called the customer and gave him a quote and he wants to fix it. ; ordrd 1 WD19X25187 (PUMP ASSM - DRAIN)

We serviced a

GE VENT HOOD

Model ZV750SYASS

Near Wayzata, MN 55391

Nate

Job Details: 12/06/2023

Installed new socket and bulb. Works great now.

We serviced a

SAMSUNG WALL OVEN++

Model NX60T8511SS

Near Eagan, MN 55122

Delton

Job Details: 12/06/2023

Founts that igniter is open. Customer approved estimate. Replaced igniter. Tested and oven is now heating and working good.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HW1

Near Saint Michael, MN 55376

Phillip

Job Details: 12/06/2023

I verified that when you turn the back left burner on the front left burner comes on. I pulled it out and removed the rear panel. I found a black wire was shorted to ground. I repaired the wire and isolated it. Its all good now and all burners work.

We serviced a

SAMSUNG DRYER

Model DVE50R5400V/A3

Near Albertville, MN 55301

Matt

Job Details: 12/06/2023

"Customer complaint is, MAKING A LOUD RATTLING. Inspected and tested. Found the blower wheel had a wad of string and lint in it. Rollers and idler pulley are good. I vacuumed out blower wheel and bulkhead and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Elk River, MN 55330

Matt

Job Details: 12/06/2023

"Customer complaint is, WILL NOT GET OUT OF PAUSE MODE EVEN AFTER RESETTING THE UNIT. Inspected and tested. Found the door switch has failed. Installed new door switch and latch and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

LG MICROWAVE

Model LMV16683SW

Near Saint Paul, MN 55116

Ivan

Job Details: 12/06/2023

"Cleaned and vacuumed the microwave, unmounted, and reinstalled the unit after cleaning."

We serviced a

GE WALL OVEN++

Model JT955S0S2SS

Near Maple Grove, MN 55311

Phillip

Job Details: 12/06/2023

The customer complaint was both ovens are taking longer than normal to reach 350. I removed the oven bottom covers and started a bake. I verified the bake elements are heating up and look fine. I posted below the start times for both ovens and they both reached 350 less that 15 minutes. With my meter I also showed the temp was accurate. No other issues found today.

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Elk River, MN 55330

Matt

Job Details: 12/06/2023

"Customer complaint is, WHEN USE HIGH HEAT IT IS NOT DRYING. Customer said its working just fine on medium. Inspected and tested. Started dryer on a timed dry high heat cycle and it started heating and was cycling perfectly between 210F and 120F for about 20 minutes before I pulled out the lint filter and found it was plugged. I cleaned it off and ran for another 10 minutes and now its cycling between 190F and 120F. Dryer is testing good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2844LF3

Near Lakeville, MN 55044

Delton

Job Details: 12/06/2023

"Found that the ice fill line is frozen and wont fill ice maker. Bad water valve not fully closing and causing water line to freeze. Customer approved estimate. Replaced water valve, tested and ice maker cycles and fills. Ice maker is working good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS1

Near Prior Lake, MN 55372

Delton

Job Details: 12/06/2023

Found that the leak pan had water in it but it was thick water which I suspected that it was too much soap in dishwasher. I cleaned out drip pan and tested dishwasher and found that there was a lot of suds. So the suds overflowed and leaked into drip pan and caused the error. Mechanically dishwasher is working good. I showed customer all the suds and recommended to use finish brand. I ran some cycles and added cooking oil to get rid of suds. Dishwasher is working good.

We serviced a

GE DRYER

Model MISSING

Near Minneapolis, MN 55417

Nate

Job Details: 12/06/2023

"When I arrived, the customer had the dryer totally disassembled. Complaint was that it fires up for 10 seconds and then the flame goes out. I reassembled dryer and tested it. Heat would cut out quickly and it would only get up to 115. With vent disconnected it gets to 195. Heat doesnt cut out. Checked vent outside, and the cover was incorrectly installed after he recently cleaned the outside vent so the flap was stuck shut. Fixed and working good now.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Maple Grove, MN 55311

Phillip

Job Details: 12/06/2023

The complaint is the dishwasher does not drain. I started the drain cycle and the drain pump comes on. I checked the hose for clogged and I tried to vacuum water through the hose. No water was coming out. I vacuumed all the water out from inside and removed the drain hose from the sump. I found the check valve was pushed in. I fixed the check valve flap. Now the dishwasher is able to drain. I installed the missing clip.

We serviced a

WOLF++ COOKTOP++

Model SRT484CG

Near Eden Prairie, MN 55346

Adam

Job Details: 12/06/2023

"Customers complaint, the shaft on the thermostat broke so you cannot use the dial at all. Unit needed a new thermostat. Disassembled then installed new part tested unit. It is working properly reassembled unit. Tested all burners to make sure everything was functioning properly. Everything now is working properly."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Eden Prairie, MN 55344

Delton

Job Details: 12/06/2023

"No power when Im here. Found that the outlet plug was loose and not pushed in all the way, another plug was in the way and had to push it in hard. Washer now has power and run through quick cycle and it filled, agitates, drains and spins. Washer is working good."

We serviced a

BOSCH WASHER STACKED++

Model WAW285H1UC/20

Near Eden Prairie, MN 55346

Delton

Job Details: 12/06/2023

Washer not draining. Found small handkerchief and coins in the drain trap. Clean out trap. Tested and washer is draining and working good. Informed manager that tenant will need to use garment zip up bags for small items to prevent same issue from happening.Washer is working good.

We serviced a

KENMORE DRYER

Model 110.66832500

Near Eden Prairie, MN 55347

Adam

Job Details: 12/06/2023

"Customers complaint unit wont start unless slamming door now not working at all. Found right away door switch was broken. Quoted For new door switch. customer approved. Also, did a maintenance cleanup. Installed new part tested and now unit is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Champlin, MN 55316

Phillip

Job Details: 12/06/2023

"I replaced the heating element, wash pump assembly and the bottom door seal. I got the dishwasher back in and secured. I ran it and found no leaks. No more issues found."

We serviced a

LG WASHER

Model WM427OHWA

Near Woodbury, MN 55125

Ivan

Job Details: 12/06/2023

Installed new cold and hot water valves. Subsequent testing revealed no more leaks, and the appliance performed flawlessly during various cycles.