We serviced a
KENMORE DISHWASHER
Model FFBD2412SW2A
Near Minneapolis, MN 55418
Delton
Job Details: 04/05/2023
Replaced control board and dishwasher now powers on. Ran test and all functions are working good.
We serviced a
FRIGIDAIRE WASHER STACKED++
Model ATF6000F52
Near Saint Paul, MN 55116
Delton
Job Details: 04/05/2023
Replaced water valve. Tested and washer fills and no leaks. Washer is working good.
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Coon Rapids, MN 55433
Nate
Job Details: 04/05/2023
"Control panel lights flicker like crazy when you turn power on to unit after its been used a few days straight. the more times you run the dishwasher, the more it has issues with flickering and chirping. There is a service bulletin for this issue. DW can you please look at this bulletin? We need to order the new improved control panel. Part number is in the photo attached. Bulletin CDZ201800036. ; O-emld tckt"
We serviced a
KENMORE DISHWASHER
Model 665.13153K701
Near Eden Prairie, MN 55347
Adam
Job Details: 04/05/2023
Customer said new dispenser must be leaking rinse aid she is added to it ever 3 days. You cant even see the rinse aid because there is moisture in the window to see how much rinse aid is there. Definitely evidence of it leaking. Ordering a new dispenser and rescheduled ; ordrd 1 WPW10195175 (Dispenser)
We serviced a
BOSCH DISHWASHER
Model SHX4AT55UC/14
Near Eagan, MN 55123
Delton
Job Details: 04/05/2023
Found that the dishwasher drain pump is missing the drain fins. Broke off. Needs new drain pump. Customer approved estimate.; ordrd 1 00611332 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Minneapolis, MN 55413
Nate
Job Details: 04/05/2023
"It gives an F8 E1 error 1/3 of the washes they do, which is usually on a cold cycle. Thats a valve error. 4/6 times I tried the hot valve, it hummed but didnt fill. I confirmed good water pressure to it. Cold valve never failed, but I suspect thats failing too sometimes. I quoted for just the hot and for the cold and hot valves. Customer will call us if they decide to do just one valve, but we should plan on both. Thats my recommendation. Needs us to be here between 9 and 3, due to the HOA requirements of the association. ; ordrd 1 W11316256 (Cold water Valve) and 1 W11316255 (Hot water valve)"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S
Near Cottage Grove, MN 55016
Delton
Job Details: 04/05/2023
"Fridge shows CL E error and i can hear compressor running and evaporator is cold but has water drops on it, no frost pattern. I could feel the sides of fridge is warm. I checked the condenser fan and found that the fan blade had fallen off somehow. I added locktite and pushed fan blade back on and it is tight. Condenser fan is running and is cooling the compressor compartment.Refrigerator is starting to cool and get a frost pattern.Office: please contact customer tomorrow to ensure that refrigerator is cooling before we close out work order.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Albertville, MN 55301
Phil
Job Details: 04/04/2023
"no cool per phil test. THIS IS A TEST FOR DIAGNOSTICS. F01 ERROR CODE, THIS IS THE NOTES FORM THE TECH BOX."
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW6
Near Minneapolis, MN 55422
Nate
Job Details: 04/04/2023
"Fridge off when I got here, but evaporator frosted over in a ton of ice. Couldnt get defrost to come on in forced defrost. Replaced bad main board and bi metal. Defrosts great now. Told customer 24 hours to get to temp. Was room temperature when I got here. ; used 1 WPW10503278G (JAZZ BOARD), and 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Phillip
Job Details: 04/04/2023
The customer said the dishwasher does not clean the dishes. I started the dishwasher and waited for the motor to come on. The wash pump just hums. I pulled the wash motor out and then took it apart to inspect it. There was nothing stuck in the pump. I cleaned the shaft and put some grease on the bottom of the motor shaft. I put the motor back in and put it back together. I reset the control and ran the dishwasher. Now it fills and washes. Its working good for now. I advised the customer to use it and if it happens again it will need a new motor W1161232.
We serviced a
MAYTAG DRYER
Model MEDB765FE0
Near Saint Michael, MN 55376
Phillip
Job Details: 04/04/2023
The customer said the dryer does not heat. I verified the dryer does not heat. I tested the outlet and I was not getting 240. One side only had 57 volts. I reset the breaker a couple times and now the outlet gets 240. The dryer is heating like it should.
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details: 04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
GE REFRIGERATOR
Model GTS21SCXASS
Near Otsego, MN 55301
Phillip
Job Details: 04/04/2023
The customer said the fridge is leaking. I pulled the fridge out and found the water supply line is leaking where it hooks up at the valve. I advised the customer the line is not covered. The customer paid for the line. I replaced the water supply line. No more leaks. ; used 1 HOSE4 (48366 6' ICEMAKER HOSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS/XAA
Near Eden Prairie, MN 55346
Adam
Job Details: 04/04/2023
Fresh food section to warm. Verified complaint. Noticed the evap fan not running customer stated the evap fan was making some noise then it stopped working. Tried to remove the evap cover but was frozen in. Turned defrost mode on and test with an amp reading to make sure it was working properly. It was. Steamed out ice then got evap cover out. The top had a ice build up around the fan. Removed the ice then tested fan. The fan is working properly. Next tested sensors and they are working properly. After steaming I notice the defrost drain was plugged. Steamed out and cleared the defrost drain. Someone once before installed the defrost drain kit. Reassembled unit its working properly.
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Minneapolis, MN 55421
Nate
Job Details: 04/04/2023
"Fresh food section is 72. Freezer 72. No frost on evaporator. Compressor running, drawing .60 amps on black wire to compressor. Condenser line is cool. Please submit this to ANT for sealed system work. Also, Icemaker is cracked and leaks water. Will need new Icemaker as well. ; O-emld tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Chanhassen, MN 55317
Adam
Job Details: 04/04/2023
"Customers, complaint unit not draining and making loud noise. Verified complaint drain is making loud noise. Removed drain pump and found two pieces of pistachio shell. Removed pistachio shells, then reassembled unit. Tested multiple times with unit out to check for leaks. Everything is testing good without any leaks."
We serviced a
GE COOKTOP++
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details: 04/04/2023
Customer spilled some water and was continuously clicking trying to ignite. Customer hit break and turned off for 24 hours and then turned back on and seams fine. On arrival everything is looking great. Tested multiple times. One of the knobs is bad.
We serviced a
LG WASHER
Model WT5075CW
Near Rogers, MN 55374
Matt
Job Details: 04/04/2023
"Customer complaint is, UE ERROR CODE AND ITS NOT GETTING OFF BALANCE. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. I had customer put a load of clothes in washer and started a speed wash and watched it through the first rinse and spin and it gave the UE randomly when it was spinning perfectly without shaking. I never saw it shake or get off balance. Im not exactly sure whats going on, but looking on appliantology it looks like it probably needs a new board or rotor or possibly both. Customer is just going to replace the washer."
We serviced a
KENMORE DISHWASHER
Model 66513403N411
Near Chaska, MN 55318
Adam
Job Details: 04/04/2023
Unit isnt draining customer said he cleaned out the filter and then this happened. Drain pump was louder then normal and wouldnt drain. Removed the drain pump and found two pieces of glass. Reassembled unit and tested unit is working properly now. Quoted customer blue book for drain pump. So they know how much it will be if it fails. Added photo of estimate.
We serviced a
KENMORE DRYER
Model 11062102311
Near Rogers, MN 55374
Matt
Job Details: 04/04/2023
"Customer complaint is, WONT DRY A LARGE LOAD. Customer said the drum doesnt turn on larger loads. Disassembled dryer and found one of the rollers was seized up, the belt was cracking and the motor pulley is wore down. install new rebuild kit and motor pulley. Customer approved repairs. Installed new rebuild kit, motor pulley and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock, pckd up 1 WP8066184 (Pulley)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Chaska, MN 55318
Adam
Job Details: 04/04/2023
"Unit isnt heating. Verified complaint unit isnt heating. Unit is making loud noises then normal noise when tumbling also. Disassembled unit and tested heating element. Element itself is bad. Also the idler is bad and the belt is cutting into the idler. The front to rollers are bad also and are going to fail in the near future. Last is the drum itself is cracked. . DE634A idler 4581EL2002h rollerDC97-14486AG heater truck stock one $DC97-14849P drum; snapped 3 QuickPics, states that autho needed"
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Roseville, MN 55113
Nate
Job Details: 04/04/2023
The main PCB got smoked. Multiple parts on board are melted. Happened a minute after they started the oven. Quoted for new main PCB. Coming back Monday to install. ; ordrd 1 WP74005747 (Main pcb)
We serviced a
UNKNOWN REFRIGERATOR
Model WRF540CWHZ02
Near Rogers, MN 55374
Phillip
Job Details: 04/04/2023
Water is leaking from the ice maker. I verified water leaks from the ice maker into the ice bin. I removed the ice maker and found the coating is coming off. I gave the customer a quote for the repair. I replaced the ice maker and it filled with water. I advised to dump out the first batch of ice. ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details: 04/04/2023
Dug into again and finally found an issue. There was a small burn on the stator and hull sensor that I finally found. Weird thing is the the motor sttill ran and wasnt until I was going to swap everything from lower drawer to upper drawer and started taking off stator and found the burn mark and shorted out the board.Ordering hull sensor and stator. I informed customer that we would still only charge the estimate that was given of $871.48.Ordering part and rescheduling.; ordrd 1 522088 (Stator) and 1 528785P (Hull sensor)
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Saint Paul, MN 55104
Nate
Job Details: 04/04/2023
"Noise complaint on dryer. Vacuumed out all the lint. Cleaned bulkhead. Replaced support rollers and oiled them and the idler pully. Replaced a bad belt. Runs and heats great now. Called owner and lm asking him to call back to pay for repair. ; used 1 661570V (BELT), and 1 349241T () from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32L19AS
Near Waconia, MN 55387
Adam
Job Details: 04/04/2023
Unit wont start will do a quick flash of lights but wont start. Removed the board to get to the door switches. Found the bottom door switch was stuck. Replaced switch then reassembled unit. Tested multiple times and working great; used 1 MICRO8 (1/4' MICROSWITCH) from stock
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Nate
Job Details: 04/04/2023
"Microwave buzzes loud, trips the breaker, and doesnt heat. Quoted for new magnetron and capacitor. Needs the .86 cap, the .91 . Magnetron part number is in the attached quote. Convection microwave set up higher. "
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details: 04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
VIKING++ REF BUILT IN++
Model VCSB423DSS
Near Saint Paul, MN 55102
Delton
Job Details: 04/04/2023
"Customer has ordered water valves and ice maker. I replaced those parts, tested and water now dispenses much faster and ice maker cycles and fills. Refrigerator water and ice are working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSRIAA REV02
Near Big Lake, MN 55309
Seth
Job Details: 04/04/2023
"Loud fan, ice maker failure, and water under the drawer. I quoted repair they declined repair."
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near St. Cloud, MN 56303
Seth
Job Details: 04/04/2023
"I worked with Nick at Tech support. We verified leveling, load type, and did a spin test. Spring. - 37575x6 on order; schdld next appmnt for 4/11 TUE !"
We serviced a
GE RANGE
Model JB735SP1SS
Near Coon Rapids, MN 55433
Matt
Job Details: 04/04/2023
"Customer complaint is, THE UPPER RIGHT FRONT INNER BURNER IS NOT TURNING ON. Inspected and tested. Found the front right burner is fried. Installed new element part number WB30T10130 supplied by warranty company and tested. Burner is working great. Range is now fixed. This was the only part that the customer had."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details: 04/04/2023
"Customer complaint is, DRIPPING FROM ICEMAKER, COOLING ISSUE. ICE CREAM IS LIQUID. Customer said he power cycled it and now its working. Inspected and tested. FF compartment temperature was 37F and freezer was 2F. Fans are all working, thermistors tested good. Refrigerator is working normal. Ive seen at least 4 or 5 of these Whirlpool refrigerators that have had this issue that after power cycling it works perfectly. I would say if it does it again, we will need to replace the power supply board part number W10830278 and the main control board part number W10843055."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD
Near North Saint Paul, MN 55109
Delton
Job Details: 04/04/2023
"Replaced fill tube and old one was frozen so it wouldnt fill. Also replaced ice maker, tray was warped. Tested and ice maker cycles. Refrigerator is working good."
We serviced a
GE REFRIGERATOR
Model CFE28TP2MDS1
Near Woodbury, MN 55129
Delton
Job Details: 04/04/2023
"Replaced control board, tested and freezer defrost heater turned on. Refrigerator is cooling and working good."
We serviced a
AMANA RANGE
Model ACS7270AS
Near Inver Grove Heights, MN 55077
Delton
Job Details: 04/04/2023
"When i got here the door was locked shut. Was able to get the lock to unlatch but was making grinding sound. Oven works normally with bake now but not cleaning cycle."
We serviced a
GE REFRIGERATOR
Model GYE22KMHHES
Near Zimmerman, MN 55398
Matt
Job Details: 04/04/2023
"Customer complaint is, MAKES A SOUND INSIDE. Inspected and tested. FF fan is loud. I disassembled FF evaporator panel and theres black mold all over the panel and walls and the foam is water logged. Parts on order. ; ordrd 1 WR17X27084 (FF evaporator cover) and 1 WR60X26866 (FF evaporator fan) and 1 WR17X22149 (Air duct tower)"
We serviced a
ASKO++ DRYER STACKED++
Model T208V.W.U
Near Otsego, MN 55330
Matt
Job Details: 04/04/2023
"Customer complaint is, unit makes loud whirring noises. Inspected and tested. The only noise I here is from vibration. You can get it to go away by moving the dryer. Customer is going to adjust dryer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW1
Near Sartell, MN 56377
Seth
Job Details: 04/04/2023
Filter reset didn;t work for the customer. I educated them on how to use the display buttons. The fridge is working as designed.
We serviced a
WHIRLPOOL WALL OVEN++
Model W0S51EC0AB01
Near Avon, MN 56310
Seth
Job Details: 04/04/2023
Wall oven has no power. Blown thermal fuse by the control board was replaced. I tested it its not working as designed.; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
LG WASHER
Model WT7800CW
Near Minnetrista, MN 55375
Adam
Job Details: 04/04/2023
"Unit making noise during spin and banging. There is two issues going. The suspension rods and shocks are bad. Causing it to bang. Also the rotor had a magnet damaged. Replaced the rotor and still having a noise when spinning from hand. Found the gear case is damage and making noise. Will need gear case clutch assembly. Shocks and suspension rods. Shocks are separate AEN74532609 clutch gear case assembly ; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Albertville, MN 55301
Phil
Job Details: 04/04/2023
"no cool per phil test. THIS IS A TEST FOR DIAGNOSTICS. F01 ERROR CODE, THIS IS THE NOTES FORM THE TECH BOX."
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW6
Near Minneapolis, MN 55422
Nate
Job Details: 04/04/2023
"Fridge off when I got here, but evaporator frosted over in a ton of ice. Couldnt get defrost to come on in forced defrost. Replaced bad main board and bi metal. Defrosts great now. Told customer 24 hours to get to temp. Was room temperature when I got here. ; used 1 WPW10503278G (JAZZ BOARD), and 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Phillip
Job Details: 04/04/2023
The customer said the dishwasher does not clean the dishes. I started the dishwasher and waited for the motor to come on. The wash pump just hums. I pulled the wash motor out and then took it apart to inspect it. There was nothing stuck in the pump. I cleaned the shaft and put some grease on the bottom of the motor shaft. I put the motor back in and put it back together. I reset the control and ran the dishwasher. Now it fills and washes. Its working good for now. I advised the customer to use it and if it happens again it will need a new motor W1161232.
We serviced a
MAYTAG DRYER
Model MEDB765FE0
Near Saint Michael, MN 55376
Phillip
Job Details: 04/04/2023
The customer said the dryer does not heat. I verified the dryer does not heat. I tested the outlet and I was not getting 240. One side only had 57 volts. I reset the breaker a couple times and now the outlet gets 240. The dryer is heating like it should.
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details: 04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
GE REFRIGERATOR
Model GTS21SCXASS
Near Otsego, MN 55301
Phillip
Job Details: 04/04/2023
The customer said the fridge is leaking. I pulled the fridge out and found the water supply line is leaking where it hooks up at the valve. I advised the customer the line is not covered. The customer paid for the line. I replaced the water supply line. No more leaks. ; used 1 HOSE4 (48366 6' ICEMAKER HOSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS/XAA
Near Eden Prairie, MN 55346
Adam
Job Details: 04/04/2023
Fresh food section to warm. Verified complaint. Noticed the evap fan not running customer stated the evap fan was making some noise then it stopped working. Tried to remove the evap cover but was frozen in. Turned defrost mode on and test with an amp reading to make sure it was working properly. It was. Steamed out ice then got evap cover out. The top had a ice build up around the fan. Removed the ice then tested fan. The fan is working properly. Next tested sensors and they are working properly. After steaming I notice the defrost drain was plugged. Steamed out and cleared the defrost drain. Someone once before installed the defrost drain kit. Reassembled unit its working properly.
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Minneapolis, MN 55421
Nate
Job Details: 04/04/2023
"Fresh food section is 72. Freezer 72. No frost on evaporator. Compressor running, drawing .60 amps on black wire to compressor. Condenser line is cool. Please submit this to ANT for sealed system work. Also, Icemaker is cracked and leaks water. Will need new Icemaker as well. ; O-emld tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Chanhassen, MN 55317
Adam
Job Details: 04/04/2023
"Customers, complaint unit not draining and making loud noise. Verified complaint drain is making loud noise. Removed drain pump and found two pieces of pistachio shell. Removed pistachio shells, then reassembled unit. Tested multiple times with unit out to check for leaks. Everything is testing good without any leaks."
We serviced a
GE COOKTOP++
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details: 04/04/2023
Customer spilled some water and was continuously clicking trying to ignite. Customer hit break and turned off for 24 hours and then turned back on and seams fine. On arrival everything is looking great. Tested multiple times. One of the knobs is bad.
We serviced a
LG WASHER
Model WT5075CW
Near Rogers, MN 55374
Matt
Job Details: 04/04/2023
"Customer complaint is, UE ERROR CODE AND ITS NOT GETTING OFF BALANCE. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. I had customer put a load of clothes in washer and started a speed wash and watched it through the first rinse and spin and it gave the UE randomly when it was spinning perfectly without shaking. I never saw it shake or get off balance. Im not exactly sure whats going on, but looking on appliantology it looks like it probably needs a new board or rotor or possibly both. Customer is just going to replace the washer."
We serviced a
KENMORE DISHWASHER
Model 66513403N411
Near Chaska, MN 55318
Adam
Job Details: 04/04/2023
Unit isnt draining customer said he cleaned out the filter and then this happened. Drain pump was louder then normal and wouldnt drain. Removed the drain pump and found two pieces of glass. Reassembled unit and tested unit is working properly now. Quoted customer blue book for drain pump. So they know how much it will be if it fails. Added photo of estimate.
We serviced a
KENMORE DRYER
Model 11062102311
Near Rogers, MN 55374
Matt
Job Details: 04/04/2023
"Customer complaint is, WONT DRY A LARGE LOAD. Customer said the drum doesnt turn on larger loads. Disassembled dryer and found one of the rollers was seized up, the belt was cracking and the motor pulley is wore down. install new rebuild kit and motor pulley. Customer approved repairs. Installed new rebuild kit, motor pulley and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock, pckd up 1 WP8066184 (Pulley)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Chaska, MN 55318
Adam
Job Details: 04/04/2023
"Unit isnt heating. Verified complaint unit isnt heating. Unit is making loud noises then normal noise when tumbling also. Disassembled unit and tested heating element. Element itself is bad. Also the idler is bad and the belt is cutting into the idler. The front to rollers are bad also and are going to fail in the near future. Last is the drum itself is cracked. . DE634A idler 4581EL2002h rollerDC97-14486AG heater truck stock one $DC97-14849P drum; snapped 3 QuickPics, states that autho needed"
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Roseville, MN 55113
Nate
Job Details: 04/04/2023
The main PCB got smoked. Multiple parts on board are melted. Happened a minute after they started the oven. Quoted for new main PCB. Coming back Monday to install. ; ordrd 1 WP74005747 (Main pcb)
We serviced a
UNKNOWN REFRIGERATOR
Model WRF540CWHZ02
Near Rogers, MN 55374
Phillip
Job Details: 04/04/2023
Water is leaking from the ice maker. I verified water leaks from the ice maker into the ice bin. I removed the ice maker and found the coating is coming off. I gave the customer a quote for the repair. I replaced the ice maker and it filled with water. I advised to dump out the first batch of ice. ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details: 04/04/2023
Dug into again and finally found an issue. There was a small burn on the stator and hull sensor that I finally found. Weird thing is the the motor sttill ran and wasnt until I was going to swap everything from lower drawer to upper drawer and started taking off stator and found the burn mark and shorted out the board.Ordering hull sensor and stator. I informed customer that we would still only charge the estimate that was given of $871.48.Ordering part and rescheduling.; ordrd 1 522088 (Stator) and 1 528785P (Hull sensor)
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Saint Paul, MN 55104
Nate
Job Details: 04/04/2023
"Noise complaint on dryer. Vacuumed out all the lint. Cleaned bulkhead. Replaced support rollers and oiled them and the idler pully. Replaced a bad belt. Runs and heats great now. Called owner and lm asking him to call back to pay for repair. ; used 1 661570V (BELT), and 1 349241T () from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32L19AS
Near Waconia, MN 55387
Adam
Job Details: 04/04/2023
Unit wont start will do a quick flash of lights but wont start. Removed the board to get to the door switches. Found the bottom door switch was stuck. Replaced switch then reassembled unit. Tested multiple times and working great; used 1 MICRO8 (1/4' MICROSWITCH) from stock
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Nate
Job Details: 04/04/2023
"Microwave buzzes loud, trips the breaker, and doesnt heat. Quoted for new magnetron and capacitor. Needs the .86 cap, the .91 . Magnetron part number is in the attached quote. Convection microwave set up higher. "
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details: 04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
VIKING++ REF BUILT IN++
Model VCSB423DSS
Near Saint Paul, MN 55102
Delton
Job Details: 04/04/2023
"Customer has ordered water valves and ice maker. I replaced those parts, tested and water now dispenses much faster and ice maker cycles and fills. Refrigerator water and ice are working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSRIAA REV02
Near Big Lake, MN 55309
Seth
Job Details: 04/04/2023
"Loud fan, ice maker failure, and water under the drawer. I quoted repair they declined repair."
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near St. Cloud, MN 56303
Seth
Job Details: 04/04/2023
"I worked with Nick at Tech support. We verified leveling, load type, and did a spin test. Spring. - 37575x6 on order; schdld next appmnt for 4/11 TUE !"
We serviced a
GE RANGE
Model JB735SP1SS
Near Coon Rapids, MN 55433
Matt
Job Details: 04/04/2023
"Customer complaint is, THE UPPER RIGHT FRONT INNER BURNER IS NOT TURNING ON. Inspected and tested. Found the front right burner is fried. Installed new element part number WB30T10130 supplied by warranty company and tested. Burner is working great. Range is now fixed. This was the only part that the customer had."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details: 04/04/2023
"Customer complaint is, DRIPPING FROM ICEMAKER, COOLING ISSUE. ICE CREAM IS LIQUID. Customer said he power cycled it and now its working. Inspected and tested. FF compartment temperature was 37F and freezer was 2F. Fans are all working, thermistors tested good. Refrigerator is working normal. Ive seen at least 4 or 5 of these Whirlpool refrigerators that have had this issue that after power cycling it works perfectly. I would say if it does it again, we will need to replace the power supply board part number W10830278 and the main control board part number W10843055."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD
Near North Saint Paul, MN 55109
Delton
Job Details: 04/04/2023
"Replaced fill tube and old one was frozen so it wouldnt fill. Also replaced ice maker, tray was warped. Tested and ice maker cycles. Refrigerator is working good."
We serviced a
GE REFRIGERATOR
Model CFE28TP2MDS1
Near Woodbury, MN 55129
Delton
Job Details: 04/04/2023
"Replaced control board, tested and freezer defrost heater turned on. Refrigerator is cooling and working good."
We serviced a
AMANA RANGE
Model ACS7270AS
Near Inver Grove Heights, MN 55077
Delton
Job Details: 04/04/2023
"When i got here the door was locked shut. Was able to get the lock to unlatch but was making grinding sound. Oven works normally with bake now but not cleaning cycle."
We serviced a
GE REFRIGERATOR
Model GYE22KMHHES
Near Zimmerman, MN 55398
Matt
Job Details: 04/04/2023
"Customer complaint is, MAKES A SOUND INSIDE. Inspected and tested. FF fan is loud. I disassembled FF evaporator panel and theres black mold all over the panel and walls and the foam is water logged. Parts on order. ; ordrd 1 WR17X27084 (FF evaporator cover) and 1 WR60X26866 (FF evaporator fan) and 1 WR17X22149 (Air duct tower)"
We serviced a
ASKO++ DRYER STACKED++
Model T208V.W.U
Near Otsego, MN 55330
Matt
Job Details: 04/04/2023
"Customer complaint is, unit makes loud whirring noises. Inspected and tested. The only noise I here is from vibration. You can get it to go away by moving the dryer. Customer is going to adjust dryer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW1
Near Sartell, MN 56377
Seth
Job Details: 04/04/2023
Filter reset didn;t work for the customer. I educated them on how to use the display buttons. The fridge is working as designed.
We serviced a
WHIRLPOOL WALL OVEN++
Model W0S51EC0AB01
Near Avon, MN 56310
Seth
Job Details: 04/04/2023
Wall oven has no power. Blown thermal fuse by the control board was replaced. I tested it its not working as designed.; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
LG WASHER
Model WT7800CW
Near Minnetrista, MN 55375
Adam
Job Details: 04/04/2023
"Unit making noise during spin and banging. There is two issues going. The suspension rods and shocks are bad. Causing it to bang. Also the rotor had a magnet damaged. Replaced the rotor and still having a noise when spinning from hand. Found the gear case is damage and making noise. Will need gear case clutch assembly. Shocks and suspension rods. Shocks are separate AEN74532609 clutch gear case assembly ; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Albertville, MN 55301
Phil
Job Details: 04/04/2023
"no cool per phil test. THIS IS A TEST FOR DIAGNOSTICS. F01 ERROR CODE, THIS IS THE NOTES FORM THE TECH BOX."
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW6
Near Minneapolis, MN 55422
Nate
Job Details: 04/04/2023
"Fridge off when I got here, but evaporator frosted over in a ton of ice. Couldnt get defrost to come on in forced defrost. Replaced bad main board and bi metal. Defrosts great now. Told customer 24 hours to get to temp. Was room temperature when I got here. ; used 1 WPW10503278G (JAZZ BOARD), and 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Phillip
Job Details: 04/04/2023
The customer said the dishwasher does not clean the dishes. I started the dishwasher and waited for the motor to come on. The wash pump just hums. I pulled the wash motor out and then took it apart to inspect it. There was nothing stuck in the pump. I cleaned the shaft and put some grease on the bottom of the motor shaft. I put the motor back in and put it back together. I reset the control and ran the dishwasher. Now it fills and washes. Its working good for now. I advised the customer to use it and if it happens again it will need a new motor W1161232.
We serviced a
MAYTAG DRYER
Model MEDB765FE0
Near Saint Michael, MN 55376
Phillip
Job Details: 04/04/2023
The customer said the dryer does not heat. I verified the dryer does not heat. I tested the outlet and I was not getting 240. One side only had 57 volts. I reset the breaker a couple times and now the outlet gets 240. The dryer is heating like it should.
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details: 04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
GE REFRIGERATOR
Model GTS21SCXASS
Near Otsego, MN 55301
Phillip
Job Details: 04/04/2023
The customer said the fridge is leaking. I pulled the fridge out and found the water supply line is leaking where it hooks up at the valve. I advised the customer the line is not covered. The customer paid for the line. I replaced the water supply line. No more leaks. ; used 1 HOSE4 (48366 6' ICEMAKER HOSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS/XAA
Near Eden Prairie, MN 55346
Adam
Job Details: 04/04/2023
Fresh food section to warm. Verified complaint. Noticed the evap fan not running customer stated the evap fan was making some noise then it stopped working. Tried to remove the evap cover but was frozen in. Turned defrost mode on and test with an amp reading to make sure it was working properly. It was. Steamed out ice then got evap cover out. The top had a ice build up around the fan. Removed the ice then tested fan. The fan is working properly. Next tested sensors and they are working properly. After steaming I notice the defrost drain was plugged. Steamed out and cleared the defrost drain. Someone once before installed the defrost drain kit. Reassembled unit its working properly.
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Minneapolis, MN 55421
Nate
Job Details: 04/04/2023
"Fresh food section is 72. Freezer 72. No frost on evaporator. Compressor running, drawing .60 amps on black wire to compressor. Condenser line is cool. Please submit this to ANT for sealed system work. Also, Icemaker is cracked and leaks water. Will need new Icemaker as well. ; O-emld tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Chanhassen, MN 55317
Adam
Job Details: 04/04/2023
"Customers, complaint unit not draining and making loud noise. Verified complaint drain is making loud noise. Removed drain pump and found two pieces of pistachio shell. Removed pistachio shells, then reassembled unit. Tested multiple times with unit out to check for leaks. Everything is testing good without any leaks."
We serviced a
GE COOKTOP++
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details: 04/04/2023
Customer spilled some water and was continuously clicking trying to ignite. Customer hit break and turned off for 24 hours and then turned back on and seams fine. On arrival everything is looking great. Tested multiple times. One of the knobs is bad.
We serviced a
LG WASHER
Model WT5075CW
Near Rogers, MN 55374
Matt
Job Details: 04/04/2023
"Customer complaint is, UE ERROR CODE AND ITS NOT GETTING OFF BALANCE. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. I had customer put a load of clothes in washer and started a speed wash and watched it through the first rinse and spin and it gave the UE randomly when it was spinning perfectly without shaking. I never saw it shake or get off balance. Im not exactly sure whats going on, but looking on appliantology it looks like it probably needs a new board or rotor or possibly both. Customer is just going to replace the washer."
We serviced a
KENMORE DISHWASHER
Model 66513403N411
Near Chaska, MN 55318
Adam
Job Details: 04/04/2023
Unit isnt draining customer said he cleaned out the filter and then this happened. Drain pump was louder then normal and wouldnt drain. Removed the drain pump and found two pieces of glass. Reassembled unit and tested unit is working properly now. Quoted customer blue book for drain pump. So they know how much it will be if it fails. Added photo of estimate.
We serviced a
KENMORE DRYER
Model 11062102311
Near Rogers, MN 55374
Matt
Job Details: 04/04/2023
"Customer complaint is, WONT DRY A LARGE LOAD. Customer said the drum doesnt turn on larger loads. Disassembled dryer and found one of the rollers was seized up, the belt was cracking and the motor pulley is wore down. install new rebuild kit and motor pulley. Customer approved repairs. Installed new rebuild kit, motor pulley and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock, pckd up 1 WP8066184 (Pulley)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Chaska, MN 55318
Adam
Job Details: 04/04/2023
"Unit isnt heating. Verified complaint unit isnt heating. Unit is making loud noises then normal noise when tumbling also. Disassembled unit and tested heating element. Element itself is bad. Also the idler is bad and the belt is cutting into the idler. The front to rollers are bad also and are going to fail in the near future. Last is the drum itself is cracked. . DE634A idler 4581EL2002h rollerDC97-14486AG heater truck stock one $DC97-14849P drum; snapped 3 QuickPics, states that autho needed"
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Roseville, MN 55113
Nate
Job Details: 04/04/2023
The main PCB got smoked. Multiple parts on board are melted. Happened a minute after they started the oven. Quoted for new main PCB. Coming back Monday to install. ; ordrd 1 WP74005747 (Main pcb)
We serviced a
UNKNOWN REFRIGERATOR
Model WRF540CWHZ02
Near Rogers, MN 55374
Phillip
Job Details: 04/04/2023
Water is leaking from the ice maker. I verified water leaks from the ice maker into the ice bin. I removed the ice maker and found the coating is coming off. I gave the customer a quote for the repair. I replaced the ice maker and it filled with water. I advised to dump out the first batch of ice. ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details: 04/04/2023
Dug into again and finally found an issue. There was a small burn on the stator and hull sensor that I finally found. Weird thing is the the motor sttill ran and wasnt until I was going to swap everything from lower drawer to upper drawer and started taking off stator and found the burn mark and shorted out the board.Ordering hull sensor and stator. I informed customer that we would still only charge the estimate that was given of $871.48.Ordering part and rescheduling.; ordrd 1 522088 (Stator) and 1 528785P (Hull sensor)
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Saint Paul, MN 55104
Nate
Job Details: 04/04/2023
"Noise complaint on dryer. Vacuumed out all the lint. Cleaned bulkhead. Replaced support rollers and oiled them and the idler pully. Replaced a bad belt. Runs and heats great now. Called owner and lm asking him to call back to pay for repair. ; used 1 661570V (BELT), and 1 349241T () from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32L19AS
Near Waconia, MN 55387
Adam
Job Details: 04/04/2023
Unit wont start will do a quick flash of lights but wont start. Removed the board to get to the door switches. Found the bottom door switch was stuck. Replaced switch then reassembled unit. Tested multiple times and working great; used 1 MICRO8 (1/4' MICROSWITCH) from stock
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Nate
Job Details: 04/04/2023
"Microwave buzzes loud, trips the breaker, and doesnt heat. Quoted for new magnetron and capacitor. Needs the .86 cap, the .91 . Magnetron part number is in the attached quote. Convection microwave set up higher. "
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details: 04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
VIKING++ REF BUILT IN++
Model VCSB423DSS
Near Saint Paul, MN 55102
Delton
Job Details: 04/04/2023
"Customer has ordered water valves and ice maker. I replaced those parts, tested and water now dispenses much faster and ice maker cycles and fills. Refrigerator water and ice are working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSRIAA REV02
Near Big Lake, MN 55309
Seth
Job Details: 04/04/2023
"Loud fan, ice maker failure, and water under the drawer. I quoted repair they declined repair."
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near St. Cloud, MN 56303
Seth
Job Details: 04/04/2023
"I worked with Nick at Tech support. We verified leveling, load type, and did a spin test. Spring. - 37575x6 on order; schdld next appmnt for 4/11 TUE !"
We serviced a
GE RANGE
Model JB735SP1SS
Near Coon Rapids, MN 55433
Matt
Job Details: 04/04/2023
"Customer complaint is, THE UPPER RIGHT FRONT INNER BURNER IS NOT TURNING ON. Inspected and tested. Found the front right burner is fried. Installed new element part number WB30T10130 supplied by warranty company and tested. Burner is working great. Range is now fixed. This was the only part that the customer had."