We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS5
Near Elk River, MN 55330
Matt
Job Details: 05/08/2023
"Customer complaint is, LOUD BUZZ. Inspected and tested. Theres a loud buzzing and not heating. Going to need a new magnetron. Installed new magnetron and tested. Microwave is working great. Microwave is now fixed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Saint Paul, MN 55130
Nate
Job Details: 05/08/2023
"Replaced bad bottom wiper. Old one was warped and moldy. Also ran it on hot water, and can see there may be some separation in the seam of the lower spray arm. Customer will buy a new spray arm if that ends up being an issue with leaking too. Ran it for 10 minutes, no drips or leaks."
We serviced a
UNKNOWN GARBAGE DISP++
Model INSINKER
Near Shoreview, MN 55126
Nate
Job Details: 05/08/2023
Replaced disposal with new GE disposal. Replaced almost all of the pipes under the sink. Replaced the nut under the Strainer on the left side. Used a decent amount of blue plumbers glue to seal everything nicely. Tested each side of sink filling up the sink most of the way and then allowing all the water to flow through. Disposal works great and no leaks. Told customer to give left sink 24 hours to totally set though.
We serviced a
SPEED QUEEN WASHER
Model LWN432SP113
Near St. Cloud, MN 56301
Seth
Job Details: 05/08/2023
"Washer is loud oil has sprayed at the bottom of the gearbox and bearings have failed. We would need the following parts and two hours per machine. There are two machines on site that need service. 766P3A bearing service kit, 200996 Sealant, 39508P drive bell and seal, gearbox - ? I could not find this part number please quote bearing in mind, This is gonna be a few hours per machine I need the same parts for the second one thats having the same problem. ; saved tckt"
We serviced a
DACOR++ REF BUILT IN++
Model DYF36BFTSR
Near Falcon Heights, MN 55108
Delton
Job Details: 05/08/2023
Water/ice build up in the freezer drawer underneath the evaporator cover (which is in the ceiling of the freezer) it would appear that the evaporator drain for freezer is frozen and when in defrost leaks into freezer but there is a lot of ice build up on the evaporator cover that i cant pull it off. Also we cant pull up any parts information or contact tech support since Samsung bought them out. Im guessing there would be a kit to fix this but cant verify. Customer states this have been going on for over a year (same issue when PR was out last year) I talked to PW and he said to go ahead and transfer it since we cant easily get parts information and if we really dig into it I wouldnt get paid enough for amount of time that would be spent.Refrigerator would need to be shut off and defrosted for me to pull off evaporator cover.Call into AHS and transfer dacor call per PW.; saved tckt
We serviced a
SPEED QUEEN WASHER
Model LWN432SP113TW04
Near St. Cloud, MN 56301
Seth
Job Details: 05/08/2023
"Washer is loud oil has sprayed at the bottom of the gearbox and bearings have failed. We would need the following parts and two hours per machine. There are two machines on site that need service. 766P3A bearing service kit, 200996 Sealant, 39508P drive bell and seal, gearbox - ? I could not find this part number please quote bearing in mind, This is gonna be a few hours per machine I need the same parts for the second one thats having the same problem. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Minneapolis, MN 55446
Phillip
Job Details: 05/08/2023
The dishwasher does not dry. I checked the heater and it tested open. I get 120 out the board to the heater. Im ordering the heater. ; ordrd 1 W10518394 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Minneapolis, MN 55422
Phillip
Job Details: 05/08/2023
The control was flashing po. I found the freezer fan was not working and the freezer evaporator is all frosted up. I put into defrost but the heater does not come on. After trouble shooting I found the main board does not send out 120 volts to the heater. It will need a main board. I called the customer and gave the quote. The customer said ok with repair. I ordered the main control. ; ordrd 1 WPW10675033 (Board control)
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Ramsey, MN 55303
Matt
Job Details: 05/08/2023
"Customer complaint is, TEMPS IN FRZ GOING UP. Inspected and tested. Customer had refrigerator pulled out when I got here. FF compartment was 44F and freezer was 35F. Compressor and fans are running. Removed evaporator cover and theres no frost on evaporator. The sealed system has failed. Refrigerator was manufactured in 2011. I told customer someone would call with a quote on a sealed system repair. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model GTD75GCPL0DG
Near Saint Michael, MN 55376
Phillip
Job Details: 05/05/2023
The dryer was making some noises. I pulled the dryer apart and found the top glides were worn down. I gave the customer the quote for replacing the glide kit. I installed the parts from the kit and greased the rear bearing and idler. The dryer sounds much better.
We serviced a
KENMORE DISHWASHER
Model 63016304401
Near Rockville, MN 56369
Seth
Job Details: 05/05/2023
dishwasher is not draining. On arrival and inspection found the unit has been repaired by a family member. I checked it over and it looked great. I ran a complete rinse cycle, sprayed well, drained well no problems.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minneapolis, MN 55430
Nate
Job Details: 05/05/2023
Complaint was that the dishwasher has not been heating. I put it into service mode and got an F for E3 error code. I ran it through the full service mode and the heater came on around the five minute mark and drew 7 A until roughly 12 minutes. There were lots of detergent suds in the dishwasher so I started a new cycle and recommended that she put some cooking oil in the dishwasher.
We serviced a
MAYTAG DRYER
Model LDG9206AAE
Near New Brighton, MN 55112
Nate
Job Details: 05/05/2023
Running loud. Removed a drywall screw from the rear felt. Now its nice and quiet.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Minneapolis, MN 55439
Delton
Job Details: 05/05/2023
Indoor ice maker ice is clumping and filling ice and water in the ice dispenser chute. Found that there is hard water build up in the ice maker water fill tube causing the water to spray out and shoot over the ice maker and into ice bucket and down the chute. I cleaned fill tube and recommended water softner to prevent this from happening in future. Ice maker now fills and no leaks. Refrigerator is working good.
We serviced a
ZLINE++ DISHWASHER
Model DEV-24
Near Edina, MN 55435
Delton
Job Details: 05/05/2023
"Installed new dishwasher and moved over door trim. Tested and dishwasher fills, washes and drains. Dishwasher is working good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Rogers, MN 55374
Phillip
Job Details: 05/05/2023
The customer said the display started to flash and everything was turning on and off then the display went dead. I found the cap on the board failed. I quoted for replacing the capacitor. I replaced the cap and now its working good. Everything came on and its cooling.
We serviced a
ASKO++ DRYER
Model T411VDT
Near Minneapolis, MN 55437
Nate
Job Details: 05/05/2023
"Replaced bad fan and motor. Runs great now. Cleaned the lint out of the internal vents. Dryer is under a counter. Dryer was not totally level when I got here. Leveled it the best I can, but may need a shim under the rear to middle left side to get it totally solid in place. Stone tiles, floor not level due to the tiles."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Albertville, MN 55301
Matt
Job Details: 05/05/2023
"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RS267TDPN/XAA
Near Otsego, MN 55330
Matt
Job Details: 05/05/2023
"Customer complaint is, ice maker is not functional at this time. Inspected and tested. I pushed the test button on ice maker and could hear it trying to turn, but nothing was happening. It eventually cycled, but did not fill with water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minneapolis, MN 55443
Phillip
Job Details: 05/05/2023
The upper rack adjusters are broken. I replaced the upper rack adjusted with the kit that was sent. I took pictures of the parts.
We serviced a
LG RANGE
Model LRGL5821S/00
Near Minneapolis, MN 55412
Phillip
Job Details: 05/05/2023
The glass door front was broken. I replaced the door front. Looked good.
We serviced a
AMANA REFRIGERATOR
Model ARB1917CS1
Near Golden Valley, MN 55427
Adam
Job Details: 05/05/2023
Verified complaint. diagnosed that the compressor was failing. Replaced compressor then reassembled. Once all installed and recharged. Tested and unit was starting to cool.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Otsego, MN 55330
Matt
Job Details: 05/05/2023
"Customer complaint is, LID LATCH IS BROKEN, NEEDS NEW LATCH. Inspected and tested. Found the lid strike was broken. Installed new lid strike and tested. Washer is working great. Washer is now fixed."
We serviced a
GE WASHER
Model WLRR5000G0WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/05/2023
The cold water solenoid was bad. I replaced the water valve assembly. Now both hot and cold will fill with water.
We serviced a
KENMORE DRYER
Model n/a
Near Minneapolis, MN 55423
Delton
Job Details: 05/05/2023
Unit is coin operated dryer. One of our service keys worked so i can get into machine. Belt was broke but also idler pulley and rollers were worn. Replaced dryer repair kit. Tested and dryer now tumbles and is working good.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near Saint Joseph, MN 56374
Seth
Job Details: 05/05/2023
"No power or UI response. The breaker had blown, I reset the breaker and tested it by starting on Xpress wash. The machine fills and circulates perfect. I could find no issues,the fan is loud.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Wayzata, MN 55391
Phillip
Job Details: 05/05/2023
I verified the fault code. I checked the ice maker and the right tray was stuck in the half dropping position. I replaced the ice maker and control board. Advised the customer to wait a few hours to make ice and then dump the first batch.
We serviced a
SAMSUNG DRYER
Model DV50K8600EV/A3
Near Elk River, MN 55330
Matt
Job Details: 05/05/2023
"Customer complaint is, SQUEALING DURING OPERATION. SOUNDS LIKE A BAD BEARING. Inspected and tested. Found the idler pulley was squealing. Customer approved repairs. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Mendota Heights, MN 55118
Delton
Job Details: 05/05/2023
"Found that the air vent on the door the seal was twisted so it was leaking through inside door down the air chute. Was able to line it up and tighten the nut on inside of door, tested for 20 minutes and no leaks. Used newfi and no errors or updates needed. Dishwasher is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Cottage Grove, MN 55016
Delton
Job Details: 05/05/2023
Food is freezing on top shelf. Found that the fridge was set at 33 degrees. I diagnosed all functions and damper opens and closes normally. I explained that standard temp is 37 degrees and any thing on top shelf will be a bit colder than rest of fridge as that is where the vent is and to avoid eggs or produce on top shelf.Customer is aware and set temperature to recommend settings that refrigerator says.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near East Bethel, MN 55011
Matt
Job Details: 05/05/2023
"Customer complaint is, ITS NOT SPINNING AND NOT WORKING PROPERLY. Customer said its not completing cycles especially the normal cycle. Inspected and tested. Washer worked perfectly in test mode and no errors. I started a load of 4 bath towels on a normal wash cycle and watched it through the entire cycle and it completed the cycle perfectly. Washer is testing good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US/AA
Near Blaine, MN 55449
Matt
Job Details: 05/05/2023
"Customer complaint is, LC CODE. This is a leakage error. I tried pulling out the dishwasher, but cant because they put the floor in afterwards and its stuck in place. Customer is probably going to replace the counter tops in the future and will address it then."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Dayton, MN 55327
Matt
Job Details: 05/05/2023
"Customer complaint is, ice maker is only sporadically making ice and getting worse. Inspected and tested. Ice maker room was 0F. Ice bucket was completely full. I cycled ice maker and it filled with water, but didnt dump any cubes. the ice maker is bad. I sealed up the ice room, adjusted the water line and installed new ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
JENN-AIR DISHWASHER
Model DW860UQP
Near Shorewood, MN 55331
Adam
Job Details: 05/05/2023
Installed new wax motor. Also cleaned the plastic components also they had hard water residue making it hard to slide. Cleaned it up best I could and reassembled. It tested good.
We serviced a
KITCHENAID DISHWASHER
Model KUDSO2FRSS1
Near Cold Spring, MN 56320
Seth
Job Details: 05/05/2023
Clean light flashes 7 times. Heater error from a failed circulation pump. Needs new pump.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Mound, MN 55364
Adam
Job Details: 05/05/2023
Fridge 37 freezer 0. Customer complaint cant get new filter installed. Popped the old one out then installed factory new filter. Once installed tested multiple times for leaks. Works great.
We serviced a
KITCHENAID DISHWASHER
Model KUDI40ANPA
Near Cold Spring, MN 56320
Seth
Job Details: 05/05/2023
The upstairs dishwasher didnt want to drain. We found a piece of glass covering the check valve. We cleaned the hose front back and back to front and tested it and it runs like a champ.
We serviced a
GE REFRIGERATOR
Model GSS25GSHECSS
Near Rogers, MN 55374
Phillip
Job Details: 05/05/2023
"The customer said the dispenser lever is broken so they cannot dispense water or ice. I verified the lever is not working and the right side of the lever is broken off. I gave the customer a quote for $253.17 total, the customer paid $120 so the remainder is $124.17. The customer said he would pay by check. ; ordrd 1 WR17X20449 (Dispenser lever)"
We serviced a
UNKNOWN GARBAGE DISP++
Model INSINKER
Near Shoreview, MN 55126
Nate
Job Details: 05/05/2023
"Replaced garbage disposal with GE, but horizontal pipe had to be replaced, and then the pipe coming down from the left sink detached and crumbled, cant get a pipe to reattach. Have to buy a new strainer for sink, and a new pipe nut and metal pipe to fit. Will come back Monday to finish job. ; schdld next appmnt for 5/8 MON !"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Savage, MN 55378
Delton
Job Details: 05/05/2023
"Even though this is a newer samsung fridge this ice maker is doing the same thing as the old ones. Frosting up and ice clumping and jamming ice maker. I dont see any service bulletins on this. It is getting C39 ice maker error. (See picture)Customer says it has been going on about 3 month, the customer will defrost it and itll work for a little while and then it will frost up and jam again and stop making ice.Because it sure seems like the standard Samsung ice maker failure. I have checked the ice flap and it closes and seals fully.I am to assume that the ice maker and ice auger needs to be changed out? Please check if there is something else and if parts are ordered have the defrost ice room by unplugging and leaving door open or schedule me 2 hours so i can sit and defrost with my steamer.Ice maker part# DA97-13718C; auger assembly DA97-12540KNeeds autho; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2432KB1
Near Minneapolis, MN 55409
Delton
Job Details: 05/05/2023
"Found that there was glass in the drain pump that wore out the plastic fins of the drain pump and caused it not to drain well, Customer approved estimate. Replaced drain pump, tested and dishwasher now drains and is working good.Office: customer approved estimate and the extra CC cost fee and wants to charge it to card on file. (Owner wasnt home, tenant was); used 1 A00126401 (DRAIN PUMP) from stock, states that autho needed"
We serviced a
GE WASHER
Model PTW605BPRIDG
Near St. Cloud, MN 56304
Seth
Job Details: 05/05/2023
Unresponsive. There is power to the main board but no dc out tot the UI board or other components. Failed board please order WH22X33178; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, MN 55406
Nate
Job Details: 05/05/2023
"Washer not turning. I put it on a drain and spin after I couldnt get it to do anything in test mode. Quoted for new cover for the pullys, and a new belt because both are broken. The pully nut was loose and the pully came down and wore through the cover and broke the belt.; ordrd 1 WPW10427633 (Pully shield) and 1 WPW10006384 (Belt)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB657RJC1
Near Minneapolis, MN 55416
Nate
Job Details: 05/05/2023
Door pops open. The latch has worn down. Quoted owner for new latch. Attached quote. Coming back Monday to install. ; ordrd 1 TH12384007 (Door latch)
We serviced a
BEKO++ DISHWASHER
Model DDT38532X
Near Maple Grove, MN 55369
Adam
Job Details: 05/05/2023
Unit is leaking. Customer had centerpoint come out and they said its leaking from 5 different spots somehow and didnt even pull it out. Unit is super tight. Customer helped removed dishwasher because it was so tight. Customer also approved sliding dishwasher out with out protective mat to give a little more clearance. Once removed from under the counter removed the side panels and watched. Only spot I found leaking was the air break on the side 1760201300 air break1882620700 cap; snapped 1 QuickPics
We serviced a
GE RANGE
Model JGB735SPISS
Near St. Cloud, MN 56304
Seth
Job Details: 05/05/2023
"Power to the board nothing from the board. The range is on an ungrounded circuit, this should not be and this failure may be a result of a power event that took out other appliances in the home. Please check with GE we need WB27X37998, and WB07X38059; saved tckt"
We serviced a
LG RANGE
Model LRGL5825F/00
Near Excelsior, MN 55331
Phillip
Job Details: 05/05/2023
The bake and broil were not lighting. I replaced the temp sensor and main board. The ovens bake ignitor is glowing but still does not light. I checked everything again. I loosened the gas supply tube on the regulator that feeds gas to the bake valve. I got gas coming out then I tightened the nut back up. I tried the bake again and now its working. I found the gas supply lines in the basement and I found the gas to the range is not being regulated. This is a gas supply issue. I will let the customer know. It needs to be transferred to AHS and let them know the range is not a issue. That off gas pressure could have damaged the valve or regulator but the pressure issue needs to be fixed first. ; states that autho needed
We serviced a
LG WASHER
Model WM4270HWA
Near Minnetonka, MN 55305
Adam
Job Details: 05/05/2023
Unit giving LE. Error. Tried a new control board still nothing. Reohmed out the stator and found only got a reading on terminal 2-3 all others are open and should be 15ohms. Unit needs a new stator; states that autho needed
We serviced a
GE RANGE
Model J BP26 0F1AD
Near Eden Prairie, MN 55347
Adam
Job Details: 05/04/2023
Customers complaint bake and broil not working. Verified complaint. Found it working properly. Tested everything and its working.
We serviced a
DANBY ICEMAKER++
Model DIM32D1BSSPR
Near Shakopee, MN 55379
Adam
Job Details: 05/04/2023
Unit was turned off. Turned unit back on. The water is pumping good and after 25 minutes still hasnt made ice. I cleaned the unit the best I can. It was getting cold but not cold enough. Customer is going to watch it and see if it starts making ice. Good chance it might have a sealed system issue.
We serviced a
LG DRYER
Model DLE0442G
Near Burnsville, MN 55337
Delton
Job Details: 05/04/2023
"Replaced idler wheel, tested and dryer is running quiet and no squeaks. Dryer is heating and working good."
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Saint Augusta, MN 56301
Seth
Job Details: 05/04/2023
"F09E01, F08E03 errors stored the Ui was goofed up times and buttons were goofy. I reset it and drained it. The rear bearing is shot. They will replace it the washer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS02
Near St. Louis Park, MN 55426
Delton
Job Details: 05/04/2023
Found that control board is bad and not going into defrost mode by itself. I ran forced defrost and heater turns on and starting to defrost. Customer approved estimate to replace control board. There is a lot of frost build up and told customer to leave it unplugged and door open overnight to let it defrost and by tomorrow be defrosted and will start to cool once the frost build up is melted.
We serviced a
LG RANGE
Model LDG4315ST/00
Near Elk River, MN 55330
Phillip
Job Details: 05/04/2023
The upper oven bake was not heating up. The broil was working good. I removed and tested the bake ignitor. The ignitor is bad. I replaced the ignitor.
We serviced a
KENMORE WASHER
Model 110.458724
Near Minneapolis, MN 55409
Delton
Job Details: 05/04/2023
"Found that washer is intermittently getting a f05 error. Which means temperature sensor error. I checked wire and found that it was loose. I plugged it in and it is secure. Tested and no errors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Shakopee, MN 55379
Adam
Job Details: 05/04/2023
Installed new valve. Then tested multiple times for leaks. Found the water line was also frozen in the door for the ice maker. Cleared with steam and now working great.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near St. Cloud, MN 56303
Phillip
Job Details: 05/04/2023
"When I arrived I plugged the refrigerator back in. The compressor came on and all the fans. I put my gauges on the low and high side. The high side pressure was less than 40 psi and the low side was around 20 psi. Those pressures look like I have a restriction in the drier. I recovered the refrigerant and then cut out the dryer. I had a big burst of refrigerant. I found the new filter drier was restricted. I replaced the drier and leaked checked all the joints with nitrogen and leak soap. I then pulled the system into a vacuum and recharged it with 4.41 ounces of 134a. After plugging the fridge back in the high side pressure went up to 100 psi, the low side started at 25 and was dropping a little. Pressures looked good. I checked the evaporator and it was developing a good frost pattern. I made sure all the connections were tight. No error codes when I was done.
We serviced a
KENMORE RANGE
Model 790.9621341
Near Sartell, MN 56377
Seth
Job Details: 05/04/2023
I replaced the broil element and the door seal and tested the range. It is now fixed.
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/04/2023
Installed defrost heater from last diagnosis. Steamed out all ice and drained defrost drain pan so it doesnt overflow. Reassembled and now unit is working properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R5EMB5
Near Sartell, MN 56377
Seth
Job Details: 05/04/2023
"I replaced the failed parts and tested the door, dispenser, and repaired a water leak. The fridge is now fixed."
We serviced a
ASKO++ DISHWASHER
Model DF1664
Near Minneapolis, MN 55405
Nate
Job Details: 05/04/2023
Replaced bad board and water valve. Runs great now.
We serviced a
BEKO++ DISHWASHER
Model DUT25401X
Near Minneapolis, MN 55404
Delton
Job Details: 05/04/2023
"Found that plastic debris was stuck in the drain pump, rattling and making noise. Removed debris, tested and dishwasher now runs quiet and is working good."
We serviced a
UNKNOWN OTHER
Model TWC-24
Near Bloomington, MN 55437
Nate
Job Details: 05/04/2023
Replaced bad cord and board. Cooling nicely now.
We serviced a
AMANA RANGE
Model AGR4230BAW3
Near Saint Paul, MN 55106
Delton
Job Details: 05/04/2023
Found that the range had no power. Oven igniter would not glow and no sparks. Found that the outlet that oven was plugged into was a gfi and was tripped. I reset gfi and cooktop now sparks and oven glow igniter turns on and oven heats. Nothing wrong with range. I informed tenant to check that if ever happens again. Range is working good.
We serviced a
GE MONOGRAM++ REFRIGERATOR
Model ZIFS360NXALH
Near Victoria, MN 55386
Adam
Job Details: 05/04/2023
Replaced board from last diagnosis. Then turned breaker back on. Now all fans running correctly and cooling properly
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 05/04/2023
Found the transmission is running loud. Couldnt get it to leak, but transmission sounds bad. Most likely seals broken down and sporadically leaking especially with a large load. Id recommend the transmission and support rods. They will replace the unit."
We serviced a
UNKNOWN REFRIGERATOR
Model NM11BF
Near Sartell, MN 56377
Phillip
Job Details: 05/04/2023
The refrigerator is not cooling to the set temp. The evaporator has low frost. The compressor is running but theres no heat coming off the compressor. I tapped into the low side and the pressure is low. I added nitrogen until the pressure got up to 200 psi. I sprayed leak soap everywhere I could and I did not find a leak. I replaced the dryer and added a service valve to the low side of the compressor. We pulled a vacuum and then recharged it and added the leak stop sealant. now the condenser is hot and the evaporator is cooling. Advise the customer to give it 24 hours to get back to normal and to give it a week before adding a lot more food.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Minnetonka, MN 55345
Adam
Job Details: 05/04/2023
Installed ice maker from last diagnosis. Tested and working great.
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Cottage Grove, MN 55016
Delton
Job Details: 05/04/2023
"Customer says it the freezer will freeze, thaw, freeze. As i got here the freezer was at 1 degree and cooling. Unplugged fridge and let it sit 10 minutes. I plugged fridge back in and compressor relay buzzed and clicked. Appears that the start/overload relay is bad. I replaced with part and compressor starts and is cooling.
We serviced a
LG REFRIGERATOR
Model LRSC26923TT
Near Plymouth, MN 55442
Nate
Job Details: 05/04/2023
"32 in freezer and 47 in fresh food. The complaint was the icemaker wasnt working and water dispenser isnt dispensing water. There is a decent sized crack in the area where the water line runs to the dispenser, on the freezer side. When you press the paddle, the valve gets 120 but it just hums, and no water comes out. Needs a new left door, otherwise the line will continue to freeze. I turned on the icemaker and cycled it, and it cycled and filled with water. But at 32 degrees it is not going to run the icemaker unless you tell it to. Fridge is set to 1 and 34. Compressor running, fans running, minimal frost on evaporator. Sealed system issue and needs new door. Please submit to AHS. ; O-emld tckt , states that autho needed"
We serviced a
BEKO++ WASHER
Model WTE7604XLW0
Near Minneapolis, MN 55403
Delton
Job Details: 05/04/2023
The door latch mechanism on the door (NOT the door lock) the plastic tabs and spring broke and is not releasing the door strike. I managed to force the door open but i cant find if there are parts just for the door release mechanism. Only thing i found was the whole door assembly. Please find parts break down and if there is a kit or parts available for that. Then update customer with estimate/scheduling.Whole door part# 2832531000; saved tckt
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/01
Near Minnetonka, MN 55305
Nate
Job Details: 05/04/2023
"Has a sealed system issue. Not cooling. Fans and compressor are running. Nice floor but decent space to pull it out, and its on protective floor coasters already. Easy to get in and out of space. Room temp in fresh food and freezer. No frost on evaporator. Compressor super hot. Please get back to customer today with quote. P; saved tckt"
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Maple Grove, MN 55311
Adam
Job Details: 05/03/2023
Wasnt making ice. When I got there unit was making ice. Wife said wasnt making ice for a few days. I let her know its common on these model for it jam up.
We serviced a
LG DRYER
Model DLGX3361W
Near Eagan, MN 55123
Delton
Job Details: 05/03/2023
"Found that the dryer vent is clogged. Tested dryer with vent disconnected and heat cycles to 200 degrees. When i attach vent it cycles to 260 degrees. That tells me the vent is clogged and is not dispersing the wet, hot air and causing it to take 2-3 cycles to dry clothes. Dryer vent runs through the roof. I informed csutomer that dryer vent will need to be cleaned for dryer to work efficiently. Dryer itself is working good."
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW01
Near Osseo, MN 55311
Nate
Job Details: 05/03/2023
"Replaced bad belt. Fills, agitates, drains and spins great now. Also cleaned off pulleys before installing new belt. Old belt was very brittle and cracked."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA07
Near Saint Paul, MN 55119
Delton
Job Details: 05/03/2023
"Found that refrigerator evaporator is frozen over and leaking onto bottom, underneath crisper drawer. Customer approved estimate for drain kit. Defrosted and installed drain kit. Evaporator now drains into drip pan and no longer leaks. Refrigerator is working good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Sartell, MN 56377
Seth
Job Details: 05/03/2023
Rh side lower rail has failed. I replaced it and tested the dishwasher. It is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Becker, MN 55308
Seth
Job Details: 05/03/2023
Leaking. I found 2 leaks diverter and spray arm. Needs repair.
We serviced a
GE DISHWASHER
Model DD1700SSNSSS
Near Becker, MN 55308
Seth
Job Details: 05/03/2023
"Customer complaint of a Sandy gritty residue left on dishes. Upon arrival and inspection, I found they have very hard water. They have no water softener in the home and theyre using mid grade detergent. Theyve been using a cleaner in it but it is not sufficient. I hooked up the Smart HQ device to the dishwasher and found it needed a firmware update. I completed the firmware update and tested the system. There were no error Codes and the machine is working as designed. I made some recommendations on detergents and chemicals that will help through this process but ultimately this machine is designed to be used with soft water exclusively.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTBL2I
Near Maple Grove, MN 55311
Nate
Job Details: 05/03/2023
Replaced bad motor and waterline.
We serviced a
GE RANGE
Model PGP943SET1SS
Near Minneapolis, MN 55446
Phillip
Job Details: 05/03/2023
The customer said that the front right burner is slow to light and when it does not work they smell gas. Today the front right burner and all the other burners are working great. I removed all the burner heads and cleaned the orifices. I advised the customer to make sure the caps are on flat and to move the knobs to lite so the burner lights .
We serviced a
SAMSUNG WASHER STACKED++
Model WF45R6300AW/US
Near Maple Grove, MN 55369
Matt
Job Details: 05/03/2023
"Customer complaint is, SHUTS OFF AFTER STARTING SPORADICALLY. Customer said when it starts, it goes through and completes the cycle perfectly. Inspected and tested. Washer was working for me every time. Theres a stored door lock error. Im going to replace the door lock. Installed new door lock and tested. Washer is working great. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model GFE27GSDDSS
Near Shorewood, MN 55331
Phillip
Job Details: 05/03/2023
The customer said the lower bin is freezing food and the upper portion of the fresh food is warm. I removed the drawers and I found frost building up in the back in the evaporator cover. I removed the evaporator cover and the fan and I found the cooling fan is not running. The fan motor is bad. I quoted for the repair. I replaced the fan and defrosted the evaporator and drain.
We serviced a
WHIRLPOOL RANGE
Model AGG222VDW0
Near Minneapolis, MN 55429
Nate
Job Details: 05/03/2023
Oven not heating. Found a bad bake ignitor.Got it fixed with flat ignitor. Heats great now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7551SR/AA
Near Maple Grove, MN 55369
Matt
Job Details: 05/03/2023
"Customer complaint is, TOUCH SCREEN DOES NOT WORK, SMART HUB NOT RESPONDING, WATER FLOW ON THE H2O IS SLOW. Inspected and tested. FF compartment is 39F and freezer is 1F. I found the valve wasnt turned on all the way, I opened valve and now water dispenser pressure is good. The family hub screen is unresponsive. I power cycled it, reset the red button at the top of the hinge and still unresponsive. Needs a new screen assembly part number. Installed new screen assembly and tested. Screen is now responding. Refrigerator is now fixed."
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Victoria, MN 55386
Adam
Job Details: 05/03/2023
Installed new lid and tub cover from prescreened. Tested everything is working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Excelsior, MN 55331
Phillip
Job Details: 05/03/2023
The hinges were bent and the dispenser seal was loose. Today I replaced both door hinges and the dispenser seal. The door shuts good and the dishwasher is working.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Buffalo, MN 55313
Seth
Job Details: 05/03/2023
Customer complains the dishes do not dry. Upon arrival and inspection I found there was no rinse aid. I plugged in the smart HQ device and found it needed A software update and the heater worked perfectly. I updated the software and educated the customer on proper use of the right chemicals in the machine. The dishwasher is now working as designed.
We serviced a
FISHER PAYKEL++ DRYER
Model DGGX2US-96103A
Near Saint Paul, MN 55102
Delton
Job Details: 05/03/2023
"Dry runs very noisy, drum is loose. Needs bearing kit. Customer will think about it and call back if they want to proceed.
We serviced a
LG REFRIGERATOR
Model LFCS22520S/01
Near Minneapolis, MN 55405
Phillip
Job Details: 05/03/2023
I tapped into the system and the pressures are low which means its low in coolant. I pressurized the stem up 200 psi with nitrogen and found a pin hole leak at the copper to steel connection at the drier. I fixed the leak and pressure tested it. This time I found no leaks. I vacuumed and recharged the fridge.
We serviced a
GE RANGE
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details: 05/03/2023
Disassembled unit and found the igniter harness was fried. Replaced harness then tested unit is now sparking correctly. Reassembled then tested again to make sure its operating correctly. Unit is working great.
We serviced a
UNKNOWN MICROWAVE
Model NOTAVAILABLE
Near Minneapolis, MN 55407
Delton
Job Details: 05/03/2023
"Door latch plastic tab that holds the spring broke. I put a little screw into the latch to hold the spring and it works. Microwave is heating and working good.
We serviced a
IKEA REFRIGERATOR
Model ID3CHEXWS02
Near Minneapolis, MN 55412
Nate
Job Details: 05/03/2023
"Evaporator fan running loud. Found a Cherry Freezie that had fallen onto it. Took that out, also found the evaporator drain iced over. Steamed that out, so that the water drains now."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Osseo, MN 55369
Matt
Job Details: 05/03/2023
"Customer complaint is, MULLION STRIP IS FAILING. Inspected and tested. FF compartment was 39F and freezer was 2F. The left door with the mullion closes hard when the right door is shut. Customer said its been like this from the beginning. I installed new mullion and now its closing a little better.
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT800NP/50
Near Eden Prairie, MN 55346
Adam
Job Details: 05/03/2023
Unit wouldnt make ice. Customer thought it was 20 degrees in unit. I was getting 7 degrees. Got the ice maker to harvest and fill.
We serviced a
GE DISHWASHER
Model PDT825SSJ4SS
Near Dayton, MN 55327
Matt
Job Details: 05/03/2023
"Customer complaint is, DEAD. Inspected and tested. Found the CSM is tripped. I reset it and ran dishwasher through service diagnostics and no errors and everything was working and the heater came on. I started a heavy cycle and watched it for over 20 minutes and it was working perfectly. Dishwasher is testing good and I dont see any leaks."
We serviced a
BOSCH DISHWASHER
Model Spv68u53uc/30
Near Saint Paul, MN 55104
Nate
Job Details: 05/03/2023
Replaced bad heat pump/ wash motor. Runs great now.
We serviced a
MAYTAG DISHWASHER
Model MDB898SHZ0
Near Apple Valley, MN 55124
Delton
Job Details: 05/03/2023
Found that the splash guard plastic was snapping against the edge of cabinet. Cut out small section of plastic that was causing the snapping. Tested and door opens and closes with no more noise. Ran diagnostics test and no errors. Dishwasher is working good.
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Woodbury, MN 55125
Nate
Job Details: 05/03/2023
"Dead after 9 days. Replaced main PCB since it could be compromised now with it going dead, and the user interface board. Tested it, it filled, drained and circulated.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624XSS
Near Minneapolis, MN 55410
Nate
Job Details: 05/03/2023
"36 in fresh food and -2 in freezer. Replaced Icemaker, main PCB, and water valve. Everything works great now."