Service History 82 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Minneapolis, MN 55431

Delton

Job Details: 02/18/2022

"Replaced ice maker, tested and ice maker cycles and fills. Working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1725PS2

Near Minneapolis, MN 55423

Delton

Job Details: 02/18/2022

Found that foods in freezer are soft not frozen. Checked evaporator and found that there is only %10 frost pattern. Sealed system leak. Called owned and informed her not worth it to fix as it would cost as much as new one.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF455ARGSGR/AA

Near Osseo, MN 55311

Phillip

Job Details: 02/18/2022

Found that in the spin cycle would make loud noise like marbles inside. Found when I spin the basket by hand you can hear the front bearing is bad. Would need a new basket. Also would need a second man for doing job. Called and advised customer that repair is not worth it. Would use the money to replace unit.

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBC247VSS

Near Eden Prairie, MN 55347

Phillip

Job Details: 02/18/2022

"We verified the control panel was dead. We found the control fuse was open and the upper oven thermal fuse was open. We replaced the control fuse, the rear thermal fuse and the upper blower. When we restored the power the control was still dead. We get voltage to the transformer but nothing out. The control transformer is bad. We ordered the control transformer from Dey ; used 1 WP4456654 (THERMAL FUSE), and 1 WP9759242 (THERMAL FUSE) from stock, ordrd 1 Wp9760587 (Transformer)"

We serviced a

ADMIRAL DRYER- ELECTRIC

Model AED4675YQ0

Near Excelsior, MN 55331

Phillip

Job Details: 02/18/2022

Unit was heating when you move the timer to anything but airfluff or off. Found the element has shorted replaced element and everything is working great. ; used 1 279838 (ELEMENT) from stock

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Wayzata, MN 55391

Phillip

Job Details: 02/18/2022

Replaced vario motor and everything is operating great.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLRU1778ES0

Near Hanover, MN 55341

Phillip

Job Details: 02/18/2022

Customer had burn marks on back of the evap cover removed cover and noticed the defrost heat had fallen down. We remounted the heater. Which was giving the smell. Noticed the drain was plugged also. So water was dripping down. Fixed that also by clearing it. Advised customer that his unit looks like it has a sealed system issue. Only had a little frost on the left top corner. Everything was running but just wasnt building the correct frost pattern. Let customer know he might have a serious issue happening. Customer said they were going to look for new unit. Didnt charge any labor.

We serviced a

WHIRLPOOL FREEZER

Model EV160NZTQ02

Near Saint Michael, MN 55376

Phillip

Job Details: 02/18/2022

advised 3/4 of lower sectin cool/ unit in garage but worked previous winter and in heated area/ cust advised can hear unit running but not air flow. Removed evap cover and found the fan tested bad was getting 120v to the fan. Replaced fan and steamed ice build up.

We serviced a

GE REFRIGERATOR

Model TFX22PRXBWW

Near Plymouth, MN 55441

Matt

Job Details: 02/18/2022

"Customer complaint is, NO ICE FROM THE ICEMAKER. Inspected and tested. Found the ice maker was just continuously cycling but never filling with water. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

BOSCH DISHWASHER

Model SHE3AR75UC/22

Near Minneapolis, MN 55409

Delton

Job Details: 02/18/2022

"Found that the dishwasher drain holes underneath filter was clogged with bits of broken glass and seeds. Cleaned out holes, informed customer what to check for if happens again. Tested dishwasher and is draining and working good.Office to collect payment. Owner Phone number not listed on work order? Just tenant?"

We serviced a

BOSCH DISHWASHER

Model SHEM63W52N/10

Near Plymouth, MN 55441

Matt

Job Details: 02/18/2022

"Customer complaint is, PAUSES MID CYCLE. Inspected and tested. Found the door opens past 90 degrees and the bottom of the door is bent. Looks like someone must have fallen on it at some point. Theres resistance when I shut the door and its popping open after a while of running. At a minimum the hinges and inner door would need to be replaced and whatever else you need to replace when you put a new door in to fix this. Call in for authorization. I attached some pictures. ; saved tckt"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EBS1

Near Ham Lake, MN 55304

Matt

Job Details: 02/18/2022

"Customer complaint is, PUT IN COOK TIME IT WON'T DO ANYTHING. SAYS COOK OPEN/CLOSE DOOR. Inspected and tested. Found the door interlock switches have failed. Quoted customer to install new interlock kit. Customer approved repairs. Installed new interlock kit and tested. Microwave is working great. Microwave is now fixed."

We serviced a

LG DRYER- ELECTRIC

Model DLEX5101W

Near Minneapolis, MN 55448

Matt

Job Details: 02/18/2022

"Customer complaint is, SCREACHES AFTER IT STARTS. Customer has new dryer ordered and only wants me to do the minimum to fix it. Inspected and tested. Found the left rear roller was seized up. I removed all the rollers and idler pulley and cleaned and greased them up. Reassembled and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW0

Near Ramsey, MN 55303

Matt

Job Details: 02/18/2022

"Customer complaint is, SPIN CYCLE NOT WORKING RIGHT- NOT SPINNING OUT WATER LIKE IT SHOULD. Inspected and tested. Found the transmission has failed. Also needs a splutch kit. Quoted customer to install new transmission and splutch. Customer declined repairs and is going to replace the washer."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGF366CSC

Near Big Lake, MN 55309

Matt

Job Details: 02/18/2022

"Customer complaint is, CUTS OUT INTERMITTENLY, the eoc shuts off and flashes sometimes has to bang on top of control panel to turn back on. Inspected and tested. Found the board has failed. Installed new board and overlay. Tested and range is working great. Range is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Minneapolis, MN 55422

Nate

Job Details: 02/18/2022

"Stopping and giving over water level error. Found the flow sensor covered in slime. Replaced sensor and cleaned out as much slime as I could. Door was hitting cabinet. Adjusted dishwasher so its not hitting cabinet now. Runs great, drains awesome, and no error while I ran it. On appliantology it says if error persists to change case break and PCB. Case break was already replaced though. Only PCB hasnt been replaced."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5300SQ0

Near Eagan, MN 55122

Delton

Job Details: 02/18/2022

"Replaced timer, ran cycle and now it stops and switches to drain spin at correct points in the cycle. Washer completed cycle and is working good."

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ0WW

Near Minneapolis, MN 55412

Nate

Job Details: 02/18/2022

"Washer not running and it has a locked lid switch. Lid switch is bad. Replaced, runs great now."

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model AWN432SP113TW04

Near Minneapolis, MN 55408

Nate

Job Details: 02/18/2022

"Pully belt and drain pump were broken. Replaced both. No charge for parts, only labor. Runs great now on a rinse and spin."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC415EW1

Near Minneapolis, MN 55405

Nate

Job Details: 02/18/2022

"Water valve was stripped. Replaced valve, found that cold water line was also stripped so it would not attach. Installed new cold water line, only charged for one water line. They didnt need a hot water line. Please itemize on receipt for them. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

BOSCH DISHWASHER

Model SHX46A05UC/14

Near Plymouth, MN 55441

Nate

Job Details: 02/18/2022

"Dishwasher was making weird noises and not running. Found a leaking water valve. After drying water out, it sporadically fills with water even though valve gets constant voltage. After multiple attempts to fill, got enough water in there to do a wash. Circulation motor hums but doesnt circulate. Needs new valve and motor. 8 year old dishwasher. Customer buying a new dishwasher."

We serviced a

GE REFRIGERATOR

Model MISSING

Near Minneapolis, MN 55427

Nate

Job Details: 02/17/2022

"Not cooling in fresh food. Found a broken ff fan. Replaced fan, cooling nicely now.

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near St. Louis Park, MN 55426

Nate

Job Details: 02/17/2022

"Shutting off when you run it. Found a bad wire harness that is attached to the display. Replaced, runs great now."

We serviced a

GE REFRIGERATOR

Model PSHS6PGZBESS

Near Rogers, MN 55374

Phillip

Job Details: 02/17/2022

Customer stated no water was dispensing. Removed water supply line from fridge to test water pressure was a lot of pressure. Next we removed water line from valve which runs from supply through the filter and down to the valve. There was no water coming out. And also no water in the filter. No way to clean needs assembly needs to be replaced. WR17X22074. Also cleaned back of fridge coils was covered with dog hair 2-17 replaced water filter head assembly and everything is operating great.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE4806AYW

Near Eagan, MN 55122

Delton

Job Details: 02/17/2022

"Found that idler pulley and rollers are worn out and squealing. Customer approved estimate. Replaced parts and cleaned out inside of lint build up. tested and dryer is running quiet and working good.

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Eagan, MN 55121

Delton

Job Details: 02/17/2022

"Customer said a lot/large amount of water all all over floor. Many towels to soak it up. As Im here, i ran diagnostic test and checked underneath washer, did not find any loose hoses or leaks. Checked drain and drained fully, no leaks. I ran quick cycle with load of towels and completed cycle, no leaks. I informed customer that Im not sure what caused it, but washer if working fully and no leaks as Im here."

We serviced a

KENMORE DISHWASHER

Model NOTAVAILABLE

Near Eagan, MN 55122

Delton

Job Details: 02/17/2022

No power going to dishwasher from wall. Found that its on a toggle switch on counter. I wiggled switch and power came on for dishwasher. Informed customer that light switch is bad and would need switch replaced. Customer will replace switch themselves. Dishwasher powers on and is working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DISHWASHER

Model DU1301XTVS2

Near Minneapolis, MN 55417

Delton

Job Details: 02/17/2022

"Found that door seal is corroded/stretched and not sealing correctly which is causing leaks. Customer also said that the dishwasher will sometimes seemly shut off mid cycle and needs to restart cycle. I ran diagnostics and mechanically all functions are working good. Customer approved estimate for door seal. I replaced seal, tested and no leaks after running for 20 minutes. Dishwasher is working good.; used 1 W10542314 (DOOR GASKET KIT) from stock"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FFEF3016VSB

Near Minnetonka, MN 55345

Phillip

Job Details: 02/17/2022

RANGE ALL WORKS- BURNERS ARE OFF BUT LITE IS STILL ON. Found that the infinite switch was faulty on the right rear burner. Replaced switch and everything is working great. ; used 1 316436001 (SWITCH) from stock

We serviced a

THOR COOKTOP- GAS

Model HRT4806U

Near Minnetonka, MN 55345

Phillip

Job Details: 02/17/2022

Replaced thermostat. Everything is working great

We serviced a

SAMSUNG DRYER- GAS

Model DV45H7000GW/A2

Near Minneapolis, MN 55438

Delton

Job Details: 02/17/2022

"Dryer making loud vibrating and shaking. Found that the was big lint ball inside blower wheel. Cleaned out build up, tested and now runs quiet. Dryer is heating and working good."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A2

Near Minneapolis, MN 55416

Nate

Job Details: 02/17/2022

Replaced a worn down pressure sensor hose. It had a big hole in it. Ran on a quick wash and didnt have error like it has had up until this point. Runs great. Customer in meeting. Will call to make payment after meeting.

We serviced a

FRIGIDAIRE MICROWAVE

Model ffmv164lsa

Near Chanhassen, MN 55317

Phillip

Job Details: 02/17/2022

Verified the switch was bad. Replaced choke kit because kept blowing circuit. After replacedment when we shut the door the microwave would start heating on its own. Found a relay on the board is bad and not able to repair board. Replaced with new control board. Everything is working great

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGEF3055KFC

Near Osseo, MN 55311

Nate

Job Details: 02/17/2022

Was giving the F11 error recently again. I unplugged and replugged all connections. Redid the ribbon connector. No signs of damage and no loose wires. No F11 error at the moment. Couldnt find anything to fix.

We serviced a

BOSCH DISHWASHER

Model SHP865WF5N/10

Near Long Lake, MN 55356

Phillip

Job Details: 02/17/2022

Unit had a leak error code. Found that it was leaking from brass elbow. Elbow was all oxide and was leaking. Replaced elbow and everything working great.

We serviced a

JENN-AIR MICROWAVE

Model JMV9169BAP

Near Hanover, MN 55341

Phillip

Job Details: 02/17/2022

"Wasnt heating and was running the turn top off on automatically when closing the door. Tested the magnetron and it was bad. Replaced magnetron and door switches. Everything is running great. ; used 1 2M248J (MAGNETRON), and 2 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

LG DRYER- GAS

Model DLGX5171V

Near Maple Grove, MN 55311

Nate

Job Details: 02/17/2022

"Not drying. Heats great. Runs at 250 with vent connected. With vent disconnected, 190. 60 degree difference. Great airflow out the back of the dryer. Vents to the roof. Couldnt check air flow ip there, but cant be good. They will get their vent cleaned."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ00

Near Buffalo, MN 55313

Phillip

Job Details: 02/17/2022

Found that the fill tube for the ice maker was frozen. Steamed fill tube to defrost ice build up. Once all cleared cycle the ice maker and had good water pressure and filled the ice maker perfectly. They just replaced the filter. Old filter might have been slowing the water pressure.

We serviced a

GE REFRIGERATOR

Model DFE28JSHDSS

Near Plymouth, MN 55446

Nate

Job Details: 02/17/2022

"Freezer zero degrees and fresh food 56. The evaporator fan was not running in the ff section. Had a bad fan. Replaced, new fan running now. Customer doing new protection plan. ; used 1 WR60X26866 () from stock"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45T6000AW/A5

Near Minneapolis, MN 55445

Nate

Job Details: 02/16/2022

"Customer said the washer is leaking. Bearing is good. No tears in boot. Checked internal hoses, no leaks. No evidence of water leaking behind unit. Only water stains are on front, below door. Cleaned the bottom of the door and recommended keeping dog hair clean off of that. Washer runs great."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Maple Grove, MN 55369

Matt

Job Details: 02/16/2022

"Customer complaint is, REFRIGERATOR IS FREEZING OVER. Inspected and tested. Found the FF compartment sensors are not in spec and not reading the temperature correctly. Needs 2 new sensors. Installed new temperature and defrost sensors in FF compartment and tested. Refrigerator is now fixed. If it continues to act up, we will need to order and replace the board. Part number DA94-02274G."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Plymouth, MN 55446

Nate

Job Details: 02/16/2022

Not draining in back of freezer. Installed new drain kit and steamed out drain and freezer floor. Drains great now.; used 1 W10619951 (EVAP P TRAP) from stock

We serviced a

LG WASHER FRONT LOA

Model WM4270HWA

Near Maple Grove, MN 55311

Matt

Job Details: 02/16/2022

"Customer complaint is, WONT TURN ON. Inspected and tested. Found the washer wouldnt power on. I have 120V to the board, but the light is not on. The main board has failed. Also with what the customer is explaining to me with what the washer was doing before it died, I think its going to need a drain pump to. Quoted customer to install new board and drain pump. Customer approved repairs. Installed new board and tested. The board fried again when I tested the drain pump. I removed the drain pump and found it had failed. Installed new drain pump and ordering new board. Installed new board and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

AMANA REFRIGERATOR

Model ARS2661BS

Near Minneapolis, MN 55419

Phillip

Job Details: 02/16/2022

"Put in primary water valve and also found a kink in the line so replaced a foot of the line and now they have great pressure coming from dispenser ; used 1 FITTING4 (5/16' JG FITTING), and 1 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"

We serviced a

LG REFRIGERATOR

Model LFXC22526S/00

Near Long Lake, MN 55356

Seth

Job Details: 02/16/2022

I re-laced the filter head assembly and tested the fridge. It is now fixed.

We serviced a

KENMORE DRYER- GAS

Model 110.739421

Near Rogers, MN 55374

Matt

Job Details: 02/16/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse had failed. Customer had already cleaned and replaced the vent. I got 19mph on outside. Quoted customer to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. Dryer is heating great and cycling between 220F and 125F. Dryer is now fixed. ; used 1 WP3390719 (THERMAL FUSE) from stock"

We serviced a

GE DRYER- ELECTRIC

Model DPSB613ED2WW

Near Rogers, MN 55374

Matt

Job Details: 02/16/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Quoted customer to install new element. Customer approved repairs. Part on order. ; ordrd 1 WE11M23 (Heating element)"

We serviced a

BOSCH DISHWASHER

Model SGX68U55UC/D5

Near Eden Prairie, MN 55344

Phillip

Job Details: 02/16/2022

Customer said unit will not dispense. Verified issue and found the dispenser was faulty. Replaced dispenser everything is operating correctly. 12008380 dispenser was replaced

We serviced a

THOR COOKTOP- GAS

Model HRT4806U

Near Minnetonka, MN 55345

Phillip

Job Details: 02/16/2022

Griddle wasnt working. Verified complaint. Found that the burner thermostat was bad. Jumped the wire and everything fired up. That Verified burner switch was bad and everything else is working properly. Thermostat was sent to house and will come back tomorrow to fix unit ; schdld next appmnt for 2/17 THU !

We serviced a

GE DRYER- ELECTRIC

Model GTD45EASJ2WS

Near Victoria, MN 55386

Phillip

Job Details: 02/16/2022

Replaced both high limit thermostats and now everything is heating properly. Tested airflow wasnt the greatest so recommended for the customer to get the air ducts cleaned

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Wayzata, MN 55391

Phillip

Job Details: 02/16/2022

Was giving a NE error code on arrival. Pulled tech sheet and advised to test vario motor. Tested open when should be 4kohms. Also tested to make sure we were getting 120v to the switch and it tested good. Need vario motor 4681ED3001D. Ordered part from Sundberg and scheduled for 2-18-22; ordrd 1 4681ED3001D (Vario motor)

We serviced a

SPEED QUEEN DRYER- GAS

Model AGS17AWF

Near Minneapolis, MN 55447

Phillip

Job Details: 02/16/2022

"Timer D505794PCoil 5303931775On arrival customer said it was a hit or miss for heating. Also the time was making a grinding noise when running and cycling. Verified complaint. Dryers coils were bad replaced coils and let run for many cycles on and off. Works great. The timer have to order and schedule. ; used 1 5303931775 (COIL KIT) from stock, ordrd 1 D505794P (Timer)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR5132PQ4

Near Minneapolis, MN 55419

Delton

Job Details: 02/16/2022

Found that tub is slowly spinning even with no clothes. Suspected clutch but found that the bolt that holds agitator is rusted and would need to be drilled out. At that point would need new transmission on top of other parts. Due to parts/repair costs customer declined and will purchase new washer.

We serviced a

GE DISHWASHER

Model GDF540HSF6SS

Near Minneapolis, MN 55416

Delton

Job Details: 02/16/2022

"Found that inside dishwasher was clogged with bunch of debris and crud that was clogging the drain hole. Vacuumed out debris, dishwasher now drains fully and is working good.Either filter wasnt cleaned last time we were out but in two months its was a bunch of crud build up for two months in my opinion. We charge AHS for this?; saved tckt , states that autho needed"

We serviced a

SAMSUNG DRYER- GAS

Model DVG60M9900V/A3

Near Chanhassen, MN 55317

Delton

Job Details: 02/16/2022

"Found that squeaking noise is from bad idler wheel. Customer approved estimate. Replaced ilder wheel, tested and runs quiet and is heating and working good.; used 1 DE634A (PULLEY) from stock"

We serviced a

GE REFRIGERATOR

Model GSH22JFZBBB

Near Eden Prairie, MN 55347

Delton

Job Details: 02/16/2022

No frost pattern on top half of evaporator which would shut off heater before bottom half of evaporator could melt and then it blocks air flow.Per PW i replaced thermistor and manually defrosted evaporator and customer will keep an eye on it and if isnt cooling enough or stops cooling again it is sealed system leak and evaporator is not getting full frost pattern.Did not charge customer anything extra.

We serviced a

KENMORE RANGE- GAS

Model 79074333311

Near Minneapolis, MN 55431

Delton

Job Details: 02/16/2022

Replaced control board. Managed to take off and reuse old overlay. Tested and oven preheats and is working good as Im here.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV48H7400EW/A2

Near Rosemount, MN 55068

Delton

Job Details: 02/16/2022

"No power. Found that outlet has no power. Turned on breaker and dryer powers on and is tumbling, heating and working good. Home is new construction. Dryer is working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LP0

Near Osseo, MN 55311

Seth

Job Details: 02/16/2022

I replaced the leaking ice maker and updated the water shoot. I tested onboarding water and cycling the ice maker and it worked and dosed great. The fridge is now fixed.

We serviced a

KENMORE REFRIGERATOR

Model 79578733805

Near Maple Grove, MN 55311

Seth

Job Details: 02/16/2022

Customers complaint is the ice door does not open and it doesnt dispense ice. Upon arrival at inspection I found the dispenser thats already bent a little see pictures. I spoke with customer and went ahead and replace the solenoid. The dispenser now works just like it used to. I notified customer parts in NLA that had previous damage.

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Maple Grove, MN 55369

Seth

Job Details: 02/16/2022

Upon a arrival inspection I replace both right at left hand upper rack rails as well as the rack adjuster bars. I tightened the water supply as it had a tighten leak. I watched through a rent cycle. The units now fit

We serviced a

SAMSUNG REFRIGERATOR

Model 1111

Near Otsego, MN 55301

Seth

Job Details: 02/16/2022

Parts were dropped off he should be good to go

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR8233EQ1

Near St. Cloud, MN 56301

Seth

Job Details: 02/16/2022

Timer has a bad spot I was able to duplicate the issue. Please source NLA timer - WP3952662; saved tckt

We serviced a

KENMORE DISHWASHER

Model 665.13229N412

Near Cold Spring, MN 56320

Seth

Job Details: 02/16/2022

Failed pump. Part is on order.; ordrd 1 W11230103 (Sump with pump)

We serviced a

GE DISHWASHER

Model MISSING

Near Minneapolis, MN 55427

Nate

Job Details: 02/16/2022

"Dishwasher not draining and smells. Found the filter hasnt been cleaned out ever. Cleaned the filter and cleaned out filter area. Showed customer how to do that. Filled it with water, drained perfectly. Recommended doing a cycle with lemon juice or Finnish. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED9450WW1

Near Minneapolis, MN 55422

Nate

Job Details: 02/16/2022

Not running. Replaced a bad door switch. Runs and heats great now.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8040DW2

Near Minneapolis, MN 55422

Nate

Job Details: 02/16/2022

"Not spinning out. Leaking lots of oil. Replaced bad transmission. Runs and washes and spins great now. Only issue is the water valve started leaking. Needs new water inlet valve now. W11220230. Replaced that too. Runs great with no leaks. DW can you please get approval on valve, per our discussion?; used 1 W11220230 (VALVE) from stock, states that autho needed"

We serviced a

GE MICROWAVE

Model PVM9179EK1ES

Near Elk River, MN 55330

Matt

Job Details: 02/16/2022

"Customer complaint is, NO POWER TO IT. Inspected and tested. Found the cavity TCO is fried. Quoted customer to install new TCO. Customer approved repairs. This is a convection microwave so the customer is going to remove it before I come back next week so they dont have to pay for a second guy. Installed new TCO and tested. Microwave is working great. Microwave is now fixed. ; used 1 MICRO9 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MTW6500TQ0

Near Blaine, MN 55434

Matt

Job Details: 02/16/2022

"Customer complaint is, F 50 ERROR CODE. Inspected and tested. Found a stored F50 and F51 error in service diagnostics. When I try to spin it in diagnostics it gives me the F50 error. Underneath washer everything is all rusty from the seal leaking at some point, but the bearing looks like it might have been replaced at some point. Rotor and stator are cracked. This washer is going to need a new rotor, stator and rps sensor kit, and possibly a new bearing kit and board. Installed new board and rps sensor kit and tested. Washer is working great. Washer is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJBT0

Near Minneapolis, MN 55411

Nate

Job Details: 02/16/2022

"Panel not working. Replaced the control panel and all buttons work now. Vent has some leaking. Used special red glue to try and seal vent area. If it leaks, will need new vent seal assembly for both inside and outside of panel."

We serviced a

BOSCH WASHER FRONT LOA

Model WFVC6450UC/29

Near Minneapolis, MN 55412

Nate

Job Details: 02/16/2022

"Washer stops at the spin cycle, then after an hour it drains. I found a charred motor control unit after putting in test mode and getting two error codes related to the MCU. Quoted customer for a new MCU, but its expensive. They are buying a new one."

We serviced a

BOSCH DISHWASHER

Model SHP865WF5N/10

Near Long Lake, MN 55356

Phillip

Job Details: 02/15/2022

Unit had a leak error code. Found that it was leaking from brass elbow. Elbow was all oxide and was leaking. Ordered W10685193; ordrd 1 W10685193 (Brass elbow)

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Shorewood, MN 55331

Phillip

Job Details: 02/15/2022

On arrival everything was operating moved unit out so we could watch for any leaks. We did see evidence of water leaking from were the water valve is and the elbow to connect to the water supply. Replace with elbow w10685193 and everything is operating great and no more leak; used 1 w10685193 (ELBOW) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Saint Michael, MN 55376

Matt

Job Details: 02/15/2022

"Customer complaint is, TEMPS ARE GETTING TOO COLD AND FREEZING STUFF AND DISPLAY BLINKS AGAIN. Inspected and tested. Found the FF compartment was 30F and was set at 38F. Customer said it will get down to 20F sometimes. Both FF compartment sensors test good. Quoted customer $390. to install new board and both FF sensors. Customer approved repairs. Parts on order. ; ordrd 1 DA32-00011C (Sensor) and 1 DA32-10104N (Defrost sensor) and 1 DA94-02679B (Main board)"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW8620HC2

Near Andover, MN 55304

Matt

Job Details: 02/15/2022

"Customer complaint is, WASHER DIDN'T SPIN OUT WITH NORMAL. THEY POWER CYCLED IT AND NO HELP. Inspected and tested. Found the ACU board has failed. I cant find it in stock. Quoted customer $413. to install new board. Customer approved repairs if we can find the board. Part number is W11439664. Dana can you see if you can find this board and reschedule the customer. ; saved tckt , states that autho needed"

We serviced a

ADMIRAL DRYER- GAS

Model AGD4475TQ1

Near Chanhassen, MN 55317

Phillip

Job Details: 02/15/2022

On arrival drum wouldnt spin. Felt no resistance when spinning in any direction. Disassembled dryer and found idler pull was busted and wear to belt and rollers. Quoted for replacing kit 4392065 and customer agreed. Installed kit 4392065 and everything is operating the way it should be. ; used 1 4392065 (REBUILD KIT) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Hopkins, MN 55343

Nate

Job Details: 02/15/2022

"Not running or cooling. Ended up needing both the inverter board and main PCB. After replacing both, now compressor runs great. Customer will watch temps and call back tomorrow to make payment assuming its cooled down. Set it to -6 and 36. Power cool and power freeze.; pckd up 1 da92-00215c (Inverter board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Chanhassen, MN 55317

Phillip

Job Details: 02/15/2022

"Unit was filling full of water, motor pump wasnt running. Quoted for new pump and install 333.12. Owner of the house wasnt there and wasnt sure if he would like us to repair at that price. Brought up about our warranty plan and discount for signing up and getting 2 months discounted off total. Still wasnt sure. So we tried to tap on the motor and see if we could get break free and work. After a while we got it to start and now its running. We advised the customer it could lock up again but have seen a few keep working. Said we would charge 79.90 for labor. Said if it acts up again to let us know and would need to be replaced. We would subtract the 79.90 off the 109 labor to replace."

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS627UIW0

Near Plymouth, MN 55446

Seth

Job Details: 02/15/2022

"Customer complains of an intermittent leak and intermittent leave the unit without power on. Inspection I found some hair and the seal causing the sporadic leaking. I remove the front cover and replaced the button control board. I tested with a quick rinse and spin and look for any obvious points of leakage. The unit looks good. Outside of too many suds it was perfect.; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE MICROWAVE

Model ffmv164lsa

Near Chanhassen, MN 55317

Phillip

Job Details: 02/15/2022

Verified the switch was bad. Replaced choke kit because kept blowing circuit. After replacedment when we shut the door the microwave would start heating on its own. Found a relay on the board is bad and not able to repair board. Need new control board. 5304477390; ordrd 1 5304477390 (Control board)

We serviced a

BOSCH DISHWASHER

Model SHS843AF5N/01

Near Loretto, MN 55357

Phillip

Job Details: 02/15/2022

Replace heat pump assembly like we diagnosed and everything is working great. Advised customer about our warranty plan and the deal we are running customer will pass today. Left the info if he changes his mind

We serviced a

KENMORE WASHER TOP LOAD

Model 11020022013

Near Minneapolis, MN 55410

Nate

Job Details: 02/15/2022

"Not draining or running. Drained all the water out.Found a childs sock that had made its way to the drain pump and was clogging it up, not allowing the impeller to spin. Got sock out. Then filled tub, then changed to a drain and spin, drains all the water out great. Spins great."

We serviced a

DCS RANGE- GAS

Model RGU-305-N

Near Minneapolis, MN 55419

Nate

Job Details: 02/15/2022

"When oven ignites theres a poof and there was a burning smell. Found charred cereal and mouse droppings, so I cleaned those out. Adjusted ignitor element so that its closer to gas holes on burner tube. Ignites great now with no poof."

We serviced a

MAYTAG DRYER- ELECTRIC

Model DE410

Near Minneapolis, MN 55419

Nate

Job Details: 02/15/2022

"Not heating. Found a broken heater and also a frayed belt that was close to breaking. Replaced both, cleaned out lint, lint trap can go all the way down now, runs and heats great. ; used 1 WPY312959 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED9450WW1

Near Minneapolis, MN 55422

Nate

Job Details: 02/15/2022

"Not running. Found it has a broken door switch. Ordered a new switch, will pick up today from Sundberg and install tomorrow. Customer moving in the next few weeks so doesnt need protection plan. ; ordrd 1 WP8283288 (Door switch)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACRS

Near Plymouth, MN 55441

Nate

Job Details: 02/15/2022

Replaced broken spring in door. Flap works great now. Flap pulls in how its supposed to now with the spring.

We serviced a

LG DISHWASHER

Model LDT7797BD

Near Rockford, MN 55373

Phillip

Job Details: 02/15/2022

Replaced all parts. Ran dishwasher and seen no signs of leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Minneapolis, MN 55448

Matt

Job Details: 02/15/2022

"Customer complaint is, ICE MAKER NOT PRODUCING ICE. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 W10882923 (ICEMAKER) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDG4000BWW

Near Saint Paul, MN 55116

Delton

Job Details: 02/15/2022

"Found that blower wheel was broken, causing loud noise. Also gas coils not turning on gas. Customer approved estimate. Replaced blower wheel and gas coils, Tested and dryer is quiet and cycling heat normally. Dryer is working good.; used 1 33001790 (BLOWER), and 1 5303931775 (COIL KIT) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMV9169BAP

Near Hanover, MN 55341

Seth

Job Details: 02/15/2022

"Not heating, failed magnetron was found. We do not stock the needed mag. Parts attached please send to appropriate tech as my territory has changed. See attached quotes and notes. Please source parts and re-schedule with the customer he approved the generic mag. cap, and diode if needed.; ordrng 1 2m240ha (Magnetron) and 1 .95uF (Capacitor) and 1 Diode (Wb27x1160 generic)"

We serviced a

GE RANGE- GAS

Model CGS700P4M1W2

Near Buffalo, MN 55313

Seth

Job Details: 02/15/2022

The customer complains of a funny noise that they thought came from a fan. Upon arrival and inspection a test of the unit and found that the gas burner was opening and closing on the bake option. I put my amp clamp on the igniter and found it jumped voltage between 2.9 A and 3.4 A. I replaced the igniter as it was causing the burner to light and re-light and giving off a gas smell. I put unit into convection bake and tested it at two different temperatures and waited for the main cooling fan to turn on. All the fans are working as they should. I called GE and chatted with the tech line to just check for service bulletins. There are two service bulletins known when is for a failed cooling fan and the other is for DC Feedback through the oven sensor loop. I found neither of these are affecting this model but notify the customer for their convenience. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5200GP/A3

Near Saint Michael, MN 55376

Seth

Job Details: 02/15/2022

"Wont tumble. Fan was bound up, I freed it and tested the dryer. It is now fixed. No additional charge customer signed up for the 8 appliance plan."

We serviced a

KENMORE DRYER- ELECTRIC

Model 417.8112231

Near Blaine, MN 55434

Matt

Job Details: 02/15/2022

"Customer complaint is, SHUTS OFF AFTER 10 MIN. Inspected and tested. Found the power cord was melted at the block and it melted one of the wires for the sensor bars. Installed new cord and fixed wire. Tested dryer and its working great. Dryer is now fixed. ; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock"

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Saint Michael, MN 55376

Matt

Job Details: 02/15/2022

"Customer complaint is, LEAKS. Inspected and tested. Found the diverter assembly has failed. Quoted customer to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is now fixed. I charged a little extra for putting everything back together. ; used 1 WD19X25278 (DIVERTER) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW94HEAC0

Near Minneapolis, MN 55417

Delton

Job Details: 02/15/2022

Found that drain pump trap was clogged with debris causing slow drain did not need new drain pump. Customer approved estimate for labor. Cleaned out debris and put back panel back on. Tested and washer now drains and is working good.

We serviced a

GE REFRIGERATOR

Model GLE12HSLBRSS

Near Minneapolis, MN 55419

Delton

Job Details: 02/15/2022

"Replaced ice maker. Tested and ice maker cycles and fills. Ice maker is working good. Other one was DOA. I am returning it as DOA so no additional parts were needed.; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF218ANW/XAA

Near Minneapolis, MN 55403

Delton

Job Details: 02/15/2022

"Found that water hose on back of washer is leaking. Customer approved estimate to replace. I replaced hoses, tested and no longer leaking. Washer is working good.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model GLD2445RFC2

Near Minneapolis, MN 55426

Delton

Job Details: 02/15/2022

"Found several things wrong with dishwasher. Motor is bad, fins just rattling, heater is broken, water valve not filling up about half water that is needed, gaskets are corroded/ripped. Showed customer all things and due to repair costs customer declined and will purchase new dishwasher.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrb329dmbm01

Near Apple Valley, MN 55124

Delton

Job Details: 02/15/2022

Customer said that she hears buzzing sounds several times a day. I checked all functions and no buzzing. I saw that there is no water hooked up to fridge but that ice maker was turned on and found out that was the cause of the buzzing sound. I showed customer how to turn off.

We serviced a

GE WASHER FRONT LOA

Model GFW450SSM1WW

Near Maple Grove, MN 55311

Seth

Job Details: 02/14/2022

Customer complains unit is having a hard time balancing especially with heavy loads. Upon arrival an inspection I found 1/8 inch play in the rear bearing. Unit is louder on high spins I left customer with some practical advice but this is she was not covered with the Wright and Hennepin electric warranty.