Service History 82 - Omega Force Appliance Repair

We serviced a

GE MICROWAVE

Model JVM617SEK3ES

Near Minneapolis, MN 55442

Nate

Job Details: 08/23/2023

Magnetron runs and heats when door is closed. Only component that could be is the main relay on the board. Soldered a new relay on. Doesnt run now when the door is simply closed/ heats great too.

We serviced a

BOSCH DISHWASHER

Model SHE88PZ65N/01

Near Minneapolis, MN 55428

Nate

Job Details: 08/23/2023

"Every once in awhile it will give a drain error. Drain line is looped up. Found a rubber band in the dishwasher, along with hair around the impeller and the plastic cover over the impeller not snapped into place. Cleaned impeller and snapped it back into place. Drains great."

We serviced a

FRIGIDAIRE RANGE

Model FFEF3048LSM

Near Brooklyn Park, MN 55444

Nate

Job Details: 08/23/2023

Replaced bad infinite switch. Now it doesnt crackle. Right front burner works great now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS975SIDM00

Near Maple Grove, MN 55369

Phillip

Job Details: 08/23/2023

"The customer complaint was the fresh food temp was warmer than 38 and frost was building up in the fresh food evaporator cover again. Last visit I found the evaporator sensor had been replaced and the wires were broken to the sensor. I repaired the wires good last time. Today I found the sensor passed test 39 and my connection repair was still good but the evap was still frosted up. I completely defrosted the evaporator again. I found some corrosion to the evaporator fan connector. I cleaned the plug and applied grease to the connector. I plugged the fan back in and put it on the fan test. All the fans come on including the fresh food evaporator fan. I changed the setting for the defrost, so now it will run on a time defrost instead of a adc defrost.

We serviced a

LG WASHER STACKED++

Model WM3050CW

Near Mounds View, MN 55112

Nate

Job Details: 08/23/2023

"Washer totally plugged up with rubber backing from a rug. Took washer apart and cleaned out all hoses and drain pump. Ran a few gallons of water though washer to flush it too. Then ran washer on a fill and drain, fill and drain, and explained that they will want to clean filter over the next week after each load."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA03

Near Minneapolis, MN 55406

Delton

Job Details: 08/23/2023

"Replaced drain kit, thermistor, added heater. Tested and drains and is heating. Should no longer have frost build up that hits the fan. Refrigerator is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PHW0

Near Saint Paul, MN 55108

Delton

Job Details: 08/23/2023

Dishwasher not draining drain pump is running but barely trickling out. Was able to snake out peanut that was blocking drain hose. Tested and all functions are working and dishwasher is now draining. Dishwasher is working good.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3053LSK

Near Robbinsdale, MN 55422

Nate

Job Details: 08/23/2023

"Oven trips breaker after 30 seconds. Found a bad bake ignitor. Replaced ignitor, put it on bake, and it ignites and heats great now.

We serviced a

KENMORE REFRIGERATOR

Model 795.775636

Near Minneapolis, MN 55427

Nate

Job Details: 08/23/2023

Fridge leaking. Found the waterline in the back leaking. Replaced a section of waterline and a couple connectors. Unit works great now.

We serviced a

THERMADOR++ COOKTOP++

Model MISSING

Near Wayzata, MN 55391

Nate

Job Details: 08/23/2023

Flames were orange. Found theyve been running a humidifier and explained how that can cause flames to be orange. Cooktop itself is good. Explained how its good and it would have been airborn particles causing it. Burner covers are on correct and no chemicals have been used on burners lately.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Chanhassen, MN 55317

Adam

Job Details: 08/23/2023

Installed new door gaskets. Both where twisted up. Smoothed them out the best I can. Unit is sealing.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Otsego, MN 55301

Matt

Job Details: 08/23/2023

"Customer complaint is, THE HANDLE PULLED OFF THE FREEZER. Inspected and found the freezer handle fell off the left side. I reattached and now its good to go."

We serviced a

LG DRYER

Model DLE5955G

Near Otsego, MN 55362

Matt

Job Details: 08/23/2023

"Customer complaint is, NOISEY. Inspected and tested. Found the left rear roller was seized up. Customer approved repairs. Installed 2 new rear rollers and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

BEKO REFRIGERATOR

Model BFTF2716SSIM

Near Wayzata, MN 55391

Phillip

Job Details: 08/23/2023

The ice maker would not cycle and the ice make fan would not run. I replaced the ice maker assembly. Now the fan runs and the ice maker is cycling .

We serviced a

LG REFRIGERATOR

Model LFCS22520S/00

Near Saint Paul, MN 55130

Phillip

Job Details: 08/23/2023

"The customer said the temp in both sections got very warm. They reset the power and it worked for a while then got warm again. Another service company came out and said the compressor was bad. Today it was working. Going off what the customer said and what the other company found, I replaced the compressor, the filter and main board. I purged the system and pulled a vacuum. I then recharged the system. Advised them to give it 24 hours to cool."

We serviced a

LG REFRIGERATOR

Model LFXS30726S/02

Near Eagan, MN 55122

Adam

Job Details: 08/23/2023

Unit not cooling. Previous company replaced compressor and fans. Hooked up the gauges and it was in a vacuum. Found no Freon in the system. Used the UV light but didnt see anything. Hooked up nitrogen pressure to 200 and found the leak. He used stick to braze and Im not able to repair have to replace compressor. Once compressor installed. Pressured and vacuumed no leaks. Filled and let unit cool 15 degree before I left.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Elk River, MN 55330

Matt

Job Details: 08/23/2023

"Customer complaint is, NOT FULLY DRAINING, IF THEY RUN THE DRAIN WHEN ITS CONNECTED IT DOES NOT DRAIN, UNCONNECTED IT DOES. Inspected and tested. Found the air gap on the counter was plugged with junk. Customer removed the junk and we filled and drained dishwasher and it was draining perfectly. Dishwasher is now working great."

We serviced a

BEKO DISHWASHER

Model DUT25401X

Near Eagan, MN 55123

Delton

Job Details: 08/22/2023

Dishwasher smells bad and not fully draining per the customer. I ran test and it did fill and drain. Found it looks like the drain hose was kinked when it was installed. Also customer using cascade platinum and has soft water and it is over sudsing. I showed and informed customer of suds and to use less soap and I rerouted drain hose and added high loop. Tested and dishwasher drains fully every time. Dishwasher is working good.

We serviced a

SAMSUNG DRYER

Model DV405ETPASU AA

Near Minneapolis, MN 55412

Nate

Job Details: 08/22/2023

"Dryer is dead. Found no power coming to outlet (240). Checked breaker, and something is weird with the breaker switch when you flip it. It doesnt click or have the normal tension. Customer will have an electrician come over."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBWW/AA-US

Near Minneapolis, MN 55413

Nate

Job Details: 08/22/2023

"Drain frozen. Steamed out drain, installed drain kit, and verified all drains well now. Included insulation, heat probe and drains.

We serviced a

BEKO DISHWASHER

Model DDT38532XIH

Near Saint Paul, MN 55101

Delton

Job Details: 08/22/2023

Replaced air break and counter PCB. Tested and no errors and dishwasher fills and starts. Did not find any leaks. Dishwasher is working good.

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/07

Near Roseville, MN 55113

Nate

Job Details: 08/22/2023

Giving E9 error. Replaced bad heat pump. Runs great now.

We serviced a

GE DRYER

Model GTDP280ED0WW

Near Corcoran, MN 55340

Phillip

Job Details: 08/22/2023

The dryer would start but then stop a few seconds later. I found the belt is broken. I used the dryer bearing kit. I greased the main bearing and idler wheel. The dryer is working good now.

We serviced a

GE DRYER

Model GTD45GASJ2WS

Near Saint Paul, MN 55104

Nate

Job Details: 08/22/2023

Resettable fuse tripped. Did a dryer vent cleaning. Reset the fuse. Cleaned lint out and greased bearing. Used vent tape to attach vent at bottom. Works and heats great now.

We serviced a

ELECTROLUX DRYER

Model EFMG617SIW0

Near Big Lake, MN 55309

Matt

Job Details: 08/22/2023

"Customer complaint is, DRYER WALKED AWAY FROM WALL AND NOW SMELLS GAS. Inspected and tested. Found the vent was disconnected from the back of the dryer and its rumbling when running. I disassembled dryer and found the filter, bulkhead and blower wheel are packed full of lint. I cleaned out bulkhead, blower wheel and inside of dryer. Reassembled and tested. Dryer sounds great and heat is cycling perfectly between 200F and 105F with vent disconnected. Vent needs to be cleaned before using. Customer is going to clean vent himself."

We serviced a

ELECTROLUX WASHER

Model EFLS617STT0

Near Osseo, MN 55311

Phillip

Job Details: 08/22/2023

The washer would not wash and the drum would not spin. Today I replaced the motor control board. Now it washer and drain and spins.

We serviced a

WHIRLPOOL DRYER

Model LGR8648LW0

Near St. Cloud, MN 56301

Matt

Job Details: 08/22/2023

"Customer complaint is, WANTS A MAINTENANCE CLEANING. Disassembled dryer from front and back and vacuumed out. Belt, rollers and idler pulley look good. The venting material is the flexible foil. Customer approved repairs. Installed new vent from back of dryer to the wall. Dryer is working great.

We serviced a

WHIRLPOOL WASHER

Model LSB6500PW2

Near Minneapolis, MN 55417

Nate

Job Details: 08/22/2023

"Not always draining. Ran it on a rinse and spin, and checked the motor, coupler, tranny, and drain pump. All work great. Lid switch works great, but lid was loose. Tightened up loose screws that attach it to the lid hinges. Now when you close the lid it is solid and engages the lid switch better. Charged minimum labor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWS08

Near Minneapolis, MN 55417

Delton

Job Details: 08/22/2023

Found that the evaporator drain is frozen over and leaks water onto bottom of freezer. Needs new drain kit. Customer approved estimate. Defrosted ice build up and added new drain kit. Tested and now drains into drip pan and no longer leaks onto bottom of freezer. Refrigerator is workin good.

We serviced a

GE WALL OVEN++

Model JRP24B0W3BB

Near Eden Prairie, MN 55346

Adam

Job Details: 08/22/2023

Installed new bake element from diagnosis over the phone. The bake element was definitely toast. Once installed tested multiple times. Its working great. Customer also said seems like the temp is off on the bottom oven. The thermostat is one big assembly that go right to the controller. Customer said she will just change it by hand for 25 degrees.

We serviced a

SCOTSMAN++ ICEMAKER++

Model SCCP50MB

Near Plymouth, MN 55447

Phillip

Job Details: 08/22/2023

The compressor has failed. Today I removed and replaced the compressor. I pulled a vacuum for 20 minutes then recharged with 8 ounces of 134A refrigerant. The new compressor has started up and the water is cold that runs off the plate. The ice machine is making ice.

We serviced a

KITCHENAID DRYER

Model KGYS850JQ0

Near Plymouth, MN 55441

Phillip

Job Details: 08/22/2023

"The dryer does not heat. I found the fuse in the back was bad. I also found the belt was worn. I quoted for the fuse and rebuild kit. I replaced the fuse and rebuild kit. The dryer sounds good and heats good.

We serviced a

GE DISHWASHER

Model GHDT168V00SS

Near Eden Prairie, MN 55346

Nate

Job Details: 08/22/2023

Replaced bad motor. Cleaned out filter. Runs great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Eden Prairie, MN 55346

Adam

Job Details: 08/22/2023

Installed parts from last diagnosis. Cycled each ice maker and checked for error code. Unit is working properly. Let customer know can take a few days to start making ice

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Minnetonka, MN 55345

Nate

Job Details: 08/22/2023

Replaced bad sump assembly and motor. Cleaned out drain pump. Sprayed bleach all over. Runs great now.

We serviced a

LG REFRIGERATOR

Model LFXC24726S/02

Near Minneapolis, MN 55436

Adam

Job Details: 08/22/2023

Unit not cooling. Found the fridge around 50 and freezer around 20 degrees. Hooked up my gauges and had -15 low and 100 high. Being a restricted 3 way or leak. Also was getting a flash on the board saying the same thing. Found two issues one is a small leak found with my dye. But when pressurizing had some dirty oil and debri coming through the cap. The system is dirty. I cleared as much as I can with nitrogen. Then pressure system checked for leaks. And when I left pressures were around 0-5 low and 105 high which is good pressure.

We serviced a

LG DRYER

Model DLE5001W

Near Rogers, MN 55374

Adam

Job Details: 08/22/2023

Customers complaint not heating and drying. Tested unit on normal unit started heater tested all cycles all heating next took air readings and found the vent plugged up. Quote customer out standard price. I removed the equipment coming back tomorrow end of the day. ; used 1 Dryer cleaner (Dryer cleaner) from stock

We serviced a

GE MICROWAVE

Model PSB1201NSS01

Near Plymouth, MN 55447

Adam

Job Details: 08/22/2023

Unit not heating and making loud noise when trying to run. Unit is a built in unit. Removed unit and disassembled unit. Found right way the diode shorted to the unit. So replaced that the loud noise had stopped but still not heating. Found the magnetron is bad also. Will have to reschedule dont have that one on my truck; used 1 2M248H (MAGNETRON) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEH01

Near Spring Park, MN 55384

Adam

Job Details: 08/22/2023

"Customers complaint unit not cooling. All fans and compressor running. Pulled unit out found the compressor running but extremely hot. Running at .5 amps. Unit is having a sealed system issue. There is no frost on the evap either. ; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACRS/XAA

Near Saint Paul, MN 55114

Delton

Job Details: 08/22/2023

Getting condenser fan motor error. I verified that compressor is running but fan is not. Customer approved estimate. Ordering part but customer wants us to call back Monday and he will veirfy where the train car is and we can schedule call.Please follow up with customer.; ordrd 1 Da31-00146b (Condenser fan motor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QS1

Near Saint Paul, MN 55105

Delton

Job Details: 08/22/2023

Defrosted evaporator and replaced defrost heater element also replaced refrigerator door seal. Refrigerator is cooling and working good.

We serviced a

BEKO REFRIGERATOR

Model BFBD30216SSIM

Near Wayzata, MN 55391

Adam

Job Details: 08/22/2023

"Went to install new foot but its wrong. Also noticed damage to the cabinet it self. Might be more twisted then visible. ; snapped 3 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near St. Cloud, MN 56301

Matt

Job Details: 08/22/2023

"Customer complaint is, LEAKING. Customer said its not every time. Inspected and tested. I ran washer through a complete normal cycle and half way through a heavy cycle and it never leaked. Im assuming its coming from the door boot, because thats were she sees it on the floor. The door boot is covered in black mold and customer wants it replaced. Quoted customer $425. to install new door boot. Customer approved repairs. Part on order. ; ordrd 1 W11106747 (Door boot)"

We serviced a

AMANA DISHWASHER

Model ADB1400AMW1

Near Saint Joseph, MN 56374

Matt

Job Details: 08/22/2023

"INSTALL DISHWASHER. Installed new dishwasher and used one dishwasher hose and supply elbow from stock, and one union from ace hardware. I had to cut out the copper supply line and go to Ace hardware and get a fitting to hook up a new supply line. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS), and 1 Fitting2 (69A-6C DISHWASHER ELBOW) from stock, ordrd 1 4338083 (Union)"

We serviced a

SUBZERO++ REF BUILT IN++

Model 1

Near Minneapolis, MN 55420

Delton

Job Details: 08/22/2023

Call should of been canceled before I got there.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG REFRIGERATOR

Model LFSX28968S/00

Near Osseo, MN 55369

Phillip

Job Details: 08/22/2023

"The customer said the freezer is not freezing food and its stopped making ice. The freezer temp is in the upper 20s. I removed the freezer cover and the evaporator has very low frost pattern. The unit has a sealed system failure. Please call it into to LG. The customer said its under 5 years. ; snapped 3 QuickPics, states that autho needed"

We serviced a

LG RANGE

Model LRG3081ST/00

Near Saint Michael, MN 55376

Matt

Job Details: 08/21/2023

"Customer complaint is, TOP IS OK, OVEN WILL HEAT UP AND THE HEAT DROPS. DISPLAY STAYS ON JUST THE HEAT DROPS. Inspected and tested. Temperature sensor and both ignitors ohmed out good. When I tried preheating oven, the bake ignitor was only drawing 2.8 amps and took forever to ignite. The bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven preheated great and was cycling the heat on and off. Oven is now fixed.

We serviced a

GE RANGE

Model JBS03V1AD

Near Apple Valley, MN 55124

Delton

Job Details: 08/21/2023

Front right large burner is not heating. Other 3 are working fine. Checked coil burner and was loose. Found that it wasnt pushed into the receptacle. I pushed into receptacle and is now heating and getting red hot. Was not pushed in all the way. I showed tenant what to look for in the future if it happens again. All burners and oven are heating and working good.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV176NTF

Near Maple Grove, MN 55369

Phillip

Job Details: 08/21/2023

"The microwave was dead. I found power is getting to the microwave but the fuse was blown. I quoted for the whole repair. I replaced the door switchs, the door latch and the fuse. I tested the microwave and its working good now.

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Minneapolis, MN 55422

Nate

Job Details: 08/21/2023

"Replaced inner glass. Cleaned all the broken glass out. Like brand new now. Also ran it on bake and made sure temps didnt skyrocket. It cycled between 325 and 400 when set to 350, during the first 20 minutes."

We serviced a

KENMORE DRYER

Model 11078002010

Near Maple Grove, MN 55311

Phillip

Job Details: 08/21/2023

The dryer panel lights up but when start is pushed the motor does not start. I found the back of the motor relay had a burn spot. I cleaned the board and applied new solder to bad spot. Now the dryer runs and heats good.

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Plymouth, MN 55446

Phillip

Job Details: 08/21/2023

Call unit was basically dead and not cooling. No lights were on at all. Diagnosed as the bad board. Replaced the main control board. Now the whole unit is cooling and all the lights are on.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Minneapolis, MN 55445

Matt

Job Details: 08/21/2023

"Customer complaint is, ICE MAKER DOESN'T WORK. Inspected and tested. FF compartment is 39F and Freezer is -1. I cant get the ice maker to cycle. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

MAYTAG WASHER

Model LAT5006AAE

Near Elk River, MN 55330

Matt

Job Details: 08/21/2023

"Customer complaint is, THE FILLER TUBE DEFLECTOR GOT TORE LOOSE AND NOW IT SPRAYS WATER EVERYWHERE. Inspected and found the injector assembly is broken and falling off. Installed new injector assembly and tested. Washer is working great. Washer is now fixed."

We serviced a

HOTPOINT REFRIGERATOR

Model HTS16HBMFRWW

Near Minneapolis, MN 55420

Delton

Job Details: 08/21/2023

"Replaced door seal, cold control and light socket. Tested and door now seals and refrigerator is cooling and working good."

We serviced a

THERMADOR++ DISHWASHER

Model DWHD651JFP/C9

Near Golden Valley, MN 55422

Nate

Job Details: 08/21/2023

"Dishwasher giving e24 error. Found the filter cover wasnt installed properly. Also over sudsing in dishwasher, not cleaning well. Checked water hardness level, which was soft, only a 3. Found the rinse aid leaks out of the dispenser, they dont want to replace that so they just wont use rinse aid. Also I recommended leaving a little sauce on dishes. Air gap was good."

We serviced a

LG REFRIGERATOR

Model LMXC23796D/00

Near Plymouth, MN 55441

Phillip

Job Details: 08/21/2023

"The customer said the whole unit stopped cooling. The compressor was running bad. I replaced the compressor, filter drier and the main board. I flushed the condenser, I leaked checked and flushed the system with nitrogen. I pulled a vacuum and then recharged. I advised the customer to let it cool for 6-8 hours before putting some food back in then wait 24 hours before filling it back up all the way."

We serviced a

MAGIC CHEF REFRIGERATOR

Model CTB1922ARW

Near Saint Paul, MN 55104

Delton

Job Details: 08/21/2023

Found that it is drianing fine but when I was testing water I could see that it dripped from evaporator into refrigerator and some water was going around the cup before it drains into drip pan. I added some caulking and tape to divert water into drain cup in the refrigerator. Tested and no more leaks and is draining into drip pan. No leaks.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Saint Paul, MN 55104

Delton

Job Details: 08/21/2023

Found that the evaporator drain was frozen over. Defrosted drain and cleaned out drain hose. Added heat probe to prevent freezing over. Customer approved estimate. Tested and now drains into drip pan and no longer leaks into freezer bottom. Refrigerator is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDL40CVSS4

Near Minneapolis, MN 55446

Phillip

Job Details: 08/21/2023

Customer complaint is the dishwasher is not cleaning as well that used to and there's some standing water down left in the bottom. I started the dishwasher to let it run. The dishwasher is filling with the correct amount of water. The dishwasher is washing and it drains. I removed the filter plate and copper screen. I removed some food build up and other debris inside the sump assembly. I cleaned the screen and then put it back together. The dishwasher is washing good. I advised the customer to clean the dishwasher with a cleaner and start using rinse aid. There water is soft.

We serviced a

KENMORE DRYER

Model 110.6002201

Near Elk River, MN 55330

Matt

Job Details: 08/21/2023

"Customer complaint is, HAVE TO USE THE TIMER SIDE TO DRY AND TAKES A FEW TIMES TO DRY. Inspected and tested. Started dryer on a timed dry high heat cycle and it was cycling between 220F and 120F for over 20 minutes. I cant check airflow on outside of house because it comes out underneath the deck and theres no access. Airflow on back of dryer is 32mph and with vent disconnected the heat is cycling between 200F and 115F. I tried the auto dry cycle and I can only get it to heat by holding the timer, when I let go its not heating. The timer has failed. Installed new timer and tested. Dryer is heating great on auto dry and cycling between 215F and 105F. Dryer is now fixed. I advised customer to clean vent."

We serviced a

KENMORE RANGE

Model 790.9700321

Near Osseo, MN 55311

Phillip

Job Details: 08/21/2023

The oven would not bake or broil. I tested power out of the double line relay and I got zero volts out. I removed the board and found a solder spot was burnt. I cleaned the board and soldered the terminal. I put the board back in and tested it again. Now the oven is heating up good and it got to 350 Im about 10 minutes.

We serviced a

LG REFRIGERATOR

Model LMX25981SW/04

Near Eden Prairie, MN 55347

Nate

Job Details: 08/21/2023

"Leaking from valve, water line elbow and a crack in waterline. Used plumbers tape for valve connection, replaced a small section of waterline, and an elbow. No leaks now.

We serviced a

MAYTAG RANGE

Model MER5765RAS1

Near Otsego, MN 55330

Matt

Job Details: 08/21/2023

"Customer complaint is, OVEN IS NOT WARMING UP TO THE TEMP SET. Inspected and tested. Found the bake element is burnt out. Needs a new element. Part on order. ; ordrd 1 WPW10276482 (Bake element)"

We serviced a

LG RANGE

Model LREL6325F/00

Near Maple Grove, MN 55369

Matt

Job Details: 08/21/2023

"Customer complaint is, THE NUMBER OR LABELS ON THE DIAL OR KNOBS ARE FADING. Inspected and tested. Found the numbers for the burner knobs are wearing off the backsplash. Needs a new backsplash/control panel part number AGM30025501. Can you see if this is covered. If it is, make sure and schedule me 2 hours on my return trip please. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Farmington, MN 55024

Delton

Job Details: 08/21/2023

"Replaced water valve, tested and ice maker cycles and fills.Informed customer that it should be making ice within 24 hours.; saved tckt , states that autho needed"

We serviced a

LIEBHERR++ REFRIGERATOR

Model HCB2092

Near Prior Lake, MN 55372

Delton

Job Details: 08/21/2023

"Replaced water valve and screen kit. Called tech support and Adrian ran me though all test and said it all looks good and should be working. I informed customer and said ice should be made in 24 hours.Office; please follow up with customer after 24 hours to see if its working.; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Minneapolis, MN 55420

Delton

Job Details: 08/21/2023

Found that it has the samsung ice maker frosting up and blocking ice and stops ice being made.Office: Ice bin is not cracked and is sealing around ice bucket. Needs the ice maker kit. Please search this model and see if it needs new control board on top of all the ice maker and all other parts needed for the ice maker kit fix.Customer doesnt want to deal with Samsung. Please quote customer and ETA. I informed customer to allow 24 hours to defrost ice box before I return.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Minneapolis, MN 55404

Nate

Job Details: 08/21/2023

"Freezer is warm. Compressor is running, embarco made in Brazil. 1.72 amps on black wire to compressor. Evaporator has no frost on it. All fans running. Sealed system issue. Please call owner with quote. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Saint Paul, MN 55108

Nate

Job Details: 08/21/2023

"Door on freezer isnt shutting, found a bad left rail, so quoted for new rail. Coming back Friday to install. Attached quote. ; ordrd 1 W10397636 (Left rail (slide))"

We serviced a

ASKO++ DISHWASHER

Model 728608/01

Near Edina, MN 55436

Nate

Job Details: 08/21/2023

"Asko gave us the wrong part number. We were supposed to get the user interface board, but a new guy is being trained in and he gave me the wrong part number. I got the door apart and realized i didnt have the UI board when I opened the part box. We need to return this board, and order 818170. RJ please order this board asap as the owner has a showing this week to sell their house and they were counting on the dishwasher being fixed today. Thanks. I scheduled them for 8/28 as they are leaving on Thursday and thats the first day they will be back.; schdld next appmnt for 8/28 MON AM, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704EBS2

Near Ramsey, MN 55303

Phillip

Job Details: 08/18/2023

"The customer said the dishwasher will run for a few minutes then trips the arch fault breaker. I put the dishwasher into sec or mode. The float fault was in the history. I ran the diagnostic cycle and the dishwasher heated and went through the whole test without tripping the breaker. I then ran it for a while on a normal wash. Its still working good and the most the heater draw was 8 amps in start up. I checked the wire nut connectors and they are good and tight and no arching. I inspected the heater and all connections on the boar and everything looked good. I advised the customer to plug the dishwasher into another outlet to test. If it never trips in another outlet then the breaker itself could be bad. F6-e4"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near South Saint Paul, MN 55075

Delton

Job Details: 08/18/2023

"Found that the water valve to washer was shut off, washer couldnt fill and would get error. Turned on water and washer fills and agitates.Washer is working good."

We serviced a

DANBY OTHER

Model DBC514BLS

Near Saint Paul, MN 55116

Delton

Job Details: 08/18/2023

Found that compressor is just humming and tripping the overload. Found that compressor is shorted to ground. Compressor is bad. Uneconomical to repair. Customer will purchase new one.

We serviced a

MAYTAG WASHER COIN OP++

Model MHN30PDBW60

Near Fridley, MN 55421

Nate

Job Details: 08/18/2023

Replaced bad drain pump. Runs great now.

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS42QHX00

Near Ham Lake, MN 55304

Phillip

Job Details: 08/18/2023

"Today I replaced the evaporator, heat exchanger, filter drier and the evaporator fan motor. I leaked checked the system and then pulled a vacuum and recharged the system. Its all working good.

We serviced a

GE DRYER

Model PTDN600GM0WT

Near Minneapolis, MN 55407

Delton

Job Details: 08/18/2023

Dryer turns on and tumbling as I got here and customer said that it didnt even start. I tested heat and dryer is not venting out properly. Dryer vent is clogged and outside vent is is covered by overgrowth. I showed customer informed that the dryer probably overheated and shut off and now that its cooled off it runs. Customer was planning on replacing flex vent with rigid and will do that.With vent disconnected, dryer is running and heating as Im here.She will use as normal and call back if problems persists after vent is replaced.

We serviced a

SAMSUNG RANGE

Model NX58H9500WS/AA

Near Minneapolis, MN 55416

Nate

Job Details: 08/18/2023

"Not preheating. Found a bad oven ignitor. Replaced, heats and ignites great now.

We serviced a

LG DRYER

Model DLGX3471V

Near Minneapolis, MN 55443

Phillip

Job Details: 08/18/2023

"The dryer is louder and makes a squealing sound. I took the dryer part and I found the front rollers were stuck in bad and the idler was stuck. I cleaned and oiled the rear rollers and replaced the front rollers and idler. I vacuumed out the dryer. The dryer sounds good now. The air flow seems bad. The customer said it vented out under the porch. I recommend that it be cleaned.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Minneapolis, MN 55408

Nate

Job Details: 08/18/2023

"Replaced display, everything works now great."

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Minneapolis, MN 55419

Nate

Job Details: 08/18/2023

Replaced broken spray arm. Works great now. Old arm was stripped.

We serviced a

FISHER PAYKEL++ DRYER

Model DE7027J1US0

Near Plymouth, MN 55447

Matt

Job Details: 08/18/2023

"Customer complaint is, NOT ADVANCING THROUGH CYCLES. Customer said they put a wetter load in there than normal and thats the only time they had problems with it. Its been working good sense. I started dryer on a timed dry cycle and watched it run for 40 minutes and it worked perfectly. Dryer is testing good."

We serviced a

LG REFRIGERATOR

Model LMXC23746S/01

Near Eden Prairie, MN 55347

Nate

Job Details: 08/18/2023

"Frost building up quite a bit on the back wall by the evaporator fan. Looked like the door probably got left open at some point, allowing frost to begin to build up, and now there's ice in the tracks of the drawers. I took door off, bins out, steamed and cleaned out the freezer. Nice and clean now. Door seals nicely.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Minneapolis, MN 55428

Phillip

Job Details: 08/18/2023

"The washer drains but does not spin. I put into the test mode and the fault for the shifter came up. I found some corrosion on the connector going to the shifter. I cleaned the shifter and the connector then put grease on the connector. The washer still would not wash or spin and the shifter fault came back. I quoted the customer for replacing the shifter. I replaced the shifter and calibrated the washer. Now the washer will wash and spin in all cycles.

We serviced a

LG WASHER

Model Wt5170hv

Near Minnetonka, MN 55345

Nate

Job Details: 08/18/2023

"Washer making funny sounds and leaked some water. Found the rotor was loose and the nut was almost off. Used blue loctite, to keep it secure so nut doesnt potentially fall off in future. Ran it on a rinse and spin, and it runs and drains great. Told customer to give it 12 hours to set before using."

We serviced a

LG WASHER

Model WM2496HSM

Near Plymouth, MN 55446

Matt

Job Details: 08/18/2023

"Customer complaint is, DOES NOT SPIN AND ROARING. Inspected and tested. Theres standing water in the washer. Found its not draining. I removed the drain pump and the impeller is broken off. Installed new drain pump and tested. Washer is draining and spinning great. Washer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5SHEXNS03

Near Maple Grove, MN 55311

Matt

Job Details: 08/18/2023

"Customer complaint is, ICE IS FROZEN TOGETHER AND HE BROKE SOMETHING. Customer said ice was stuck in the chute and when he grabbed it and pulled something broke. Inspected and tested. Freezer is 6F and FF is 41F. Found the ice dispenser door is stuck open. I disassembled dispenser and found the ice chute was unclipped. I removed and reinstalled and now the door is opening and closing perfectly. Looks like the warm air from the door being open was causing the ice to melt together. Otherwise everything else tested good."

We serviced a

SPEED QUEEN DRYER

Model ADG4BRGS116TW01

Near Maple Grove, MN 55369

Phillip

Job Details: 08/18/2023

There is a hard build up on the screen inside the dryer. I replaced the screen. The air flow is good and the high heat temp was around 200. The dryer duct is hard rigid tube. I advised the customer to not use dryer sheets. Other than that, dryer is working good.

We serviced a

SAMSUNG WASHER

Model WA48H7400AW/A2

Near Minneapolis, MN 55419

Delton

Job Details: 08/18/2023

Found that the basement floor is slanted pretty good towards the floor drain so the front of the tub was hitting front of cabinet. When it was filling the bleach cap mid cycle it would overflow the edge of the washer top and drip over tub.I balanced out washer front as high as it can go but still not perfect. I informed customer that it might need some ply wood to make it fully balanced, but does not appear to be leaking anymore.

We serviced a

WHIRLPOOL DRYER

Model GGQ9800PW1

Near Minnetonka, MN 55345

Nate

Job Details: 08/18/2023

"Not heating. Found a bad thermal fuse and a lot of lint inside dryer. Cleaned out all the lint, cleaned up the pully shaft, cleaned and oiled rollers, and replaced fuse. Runs and heats great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Saint Michael, MN 55376

Matt

Job Details: 08/18/2023

"Customer complaint is, DOES NOT RUN BUT LIGHTS COME ON. Inspected and tested. Customer had refrigerator unplugged when I got here. I plugged refrigerator in and compressor and all 3 fans turned on. I removed the evaporator covers and after 20 minutes there is no frost on evaporators. The compressor/sealed system has failed. Also the freezer evaporator cover is broken. It looks like someone had this apart already because its been taped to try and fix the broken foam. This is going to need a freezer evaporator cover part number 5304523067 if they fix the sealed system. ; saved tckt"

We serviced a

FISHER PAYKEL++ WASHER

Model WL4227J1

Near Plymouth, MN 55447

Matt

Job Details: 08/18/2023

"Customer complaint is, giving OUT OF BALANCE ERROR every load. Inspected and tested. I ran washer through a rinse and spin and it was working normal and spun out the clothes and no errors. I talked with Jared on this and were going to try replacing the dampers and rotor. Can someone look up these parts and order them and reschedule the customer. ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA03

Near Minneapolis, MN 55406

Delton

Job Details: 08/18/2023

"Has the Samsung standard ice box issue as well as the evaporator icing over and needs the drain kit. Also ice maker is completely frosted over and i cant remove ice bin. I informed customer that they can try and call Samsung directly and see if they will cover the ice maker repair since its a known issue.Customer will try that but if samsung says no;Can you quote for the ice maker fix. I dont know if this model needs new board on top of the other parts needed for the ice maker fix kit.Either way customer wants the drain/heater kit fix for refrigerator and i have those parts ordered and already rescheduled but follow up with ice maker fix quote.I informed customer that they need to have fridge unplugged 24 hours before appointment.; ordrng 1 Da32-10104n (Thermisor), ordrd 1 Da82-01415a (Drain kit) and 1 Sh502 (Heater)"

We serviced a

UNKNOWN VENT HOOD

Model PX05-I42

Near Minneapolis, MN 55407

Delton

Job Details: 08/18/2023

"Took a bunch of pictures and i can hear relay click for speed of motor but using my non contact voltage checker i have no power, hard to get to the wires to fully check because its hard to get to without dropping the motor. Board is likely the problem. Vent sheathing goes into ceiling and i cant get picture of part number for the board. I informed customer that we would do our best to research part but we cant break the ceiling and customer would need to get it off so I can gain access to the control board.See what you can do to research board.I might be able to cut higher up the venting since the sleeve covers further up the duct and would cover it and then i could gain access to the board.; saved tckt"

We serviced a

GE REFRIGERATOR

Model PGSS5RKZCSS

Near Maple Grove, MN 55311

Matt

Job Details: 08/18/2023

"Customer complaint is, WATER ON BOTTOM OF FREEZER. The water is on the top of the bottom freezer drawer. I tested that freezer mullion and its getting 120V and ohms out good at 840. Theres moisture on the FF mullion and black mold on the bottom half of the gasket because the door gasket flapper is ripped off and not sealing. FF mullion is getting 2vdc and ohms out at 23.5. Im going to replace both FF door gaskets because there not sealing great around the mullion and I think moisture is running down and getting on the top of the freezer drawer. ; ordrd 2 WR14X10305 (Door gasket)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Minnetonka, MN 55345

Nate

Job Details: 08/18/2023

Leaking through Diverter and wash motor sounds bad at times. Stops after 10 minutes. Quoted for sump assembly with motor. Coming back Tuesday to install. W10902372. ; ordrd 1 W10902372 (Wash motor and sump assembly)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FLSC238DSA

Near Minneapolis, MN 55419

Delton

Job Details: 08/18/2023

"Ice maker is bad. Wont cycle. Has power to ice maker but nothing happens when i test it, wont advance. I looked up part number and this is a rear mounted ice maker (see picture) the fill cup is on the side and when i look up part for replacement it doesnt have a slot to install the full cup on the side. I know Ive seen these before but dont know the part number.Look at pictures and find the right part for this ice maker and contact customer with quote and ETAPart number that pulls up is 241798231; saved tckt , states that autho needed"

We serviced a

BOSCH MICROWAVE

Model HMV3051U/02

Near Monticello, MN 55362

Matt

Job Details: 08/17/2023

"Customer complaint is, I HAVE A BROKEN HANDLE. I HAVE THE BOTTOM PART THAT IT NEEDED. COULD YOU FIX THIS? Installed new door handle. Microwave is now fixed.

We serviced a

WHIRLPOOL WASHER

Model LA7800XTW0

Near Minneapolis, MN 55427

Nate

Job Details: 08/17/2023

Not spinning. Found a bad with switch. Replaced lid switch and it runs great now.

We serviced a

WHIRLPOOL WASHER

Model LA5558XSW0

Near Minneapolis, MN 55441

Nate

Job Details: 08/17/2023

Not agitating. Found the dogs were all worn down. Replaced agitator dogs and cleaned entire agitator assembly. Filled it with water and showed customer how it runs great now.