We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model LTE5243DQB
Near Minnetonka, MN 55305
Nate
Job Details: 05/10/2023
"Washer making a grinding noise. I ran it on a spin and it really wobbles/bangs. Seems as though tub is loose. DW can we please chat tomorrow about this, was not able to determine what is causing this. Possibly the suspension assembly? W10207783. Customer states she wants a new washer. ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AB1
Near Minneapolis, MN 55443
Matt
Job Details: 05/10/2023
"Customer complaint is, JUST HAD ELECTRICITY UPDATED AND FRIDGE TRIPS THE BREAKER AND CAUSE POWER TO SURGE. Inspected and tested. Customer had refrigerator plugged into a outlet around the corner and it was running and cooling. Temperatures were 48F in the FF compartment and 8F in the freezer. I plugged refrigerator into GFCI outlet behind refrigerator and everything was running and not tripping the breaker. I put refrigerator into test mode and it tripped the breaker within 2-3 seconds. I plugged refrigerator into a different GFCI outlet in the kitchen and put it into test mode and now it didnt trip the breaker. I started running through the test and on the compressor test it tripped the breaker. I disconnected power to the inverter and refrigerator doesnt trip breaker. I reconnected inverter and removed it from the side of the compressor and it still doesnt trip breaker. The compressor is bad and is what is tripping the breaker. Needs a new compressor. ; saved tckt"
We serviced a
KENMORE WASHER
Model 110.287327
Near Chanhassen, MN 55317
Adam
Job Details: 05/10/2023
Unit wont wash with hot water is warm and will do just cold. Verified complaint. Found the hot water to the unit is good and is hot. Found when I selected hot it would continuously use cold and water and never just hot. Will do just cold. Unit needs a new temp controller. Quoted blue book and rescheduled also ordering a lid switch Lid switch WP8318084; ordrd 1 WP8577786 (Temp control) and 1 WP8318084 (Lid switch)
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A3
Near Clearwater, MN 55320
Seth
Job Details: 05/10/2023
Stalls when it tries to start intermittently and it squeaks. I replaced a failed idler and quoted a redesigned motor blower assy. There was a large black discharge from the brushes. He will use it without the motor swap. The dryer is now quiet. Please send him an invoice via text
We serviced a
KENMORE WASHER
Model 110.2981289
Near South Haven, MN 55382
Seth
Job Details: 05/10/2023
Cold valve has failed. Part is on order.; schdld next appmnt for 5/15 MON !
We serviced a
GE REFRIGERATOR
Model CYE22USHESS
Near Minneapolis, MN 55427
Nate
Job Details: 05/10/2023
"Currently 10 degrees in freezer and 35 in fresh food. Issue is excess frost build up on bottom rear panel of fresh food section. Because of this the fridge stopped producing ice or dispensing water. It wasnt doing either, so customer unplugged fridge 6 days ago, let it totally defrost, then plugged it back in 5 days ago. After that it worked great for 4 days, then over frosting occurred again and everything froze up. Found a bad fresh food fan. Took out old fan, replaced it and steamed off evaporator. Took left door apart and steamed out tank area to try and unthaw water. Found a frozen evaporator drain line. Steamed that out, now it drains great. Fan circulating air well. Customer may have to unplug fridge and let it thaw for a day if it stops dispensing water today. When dispensing water its spraying water now out of the tri dummy valve. Quoted for that too. Ordered from Dey. Coming back on Friday to install. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock, ordrd 1 WR57X25390 (Dummy water valve)"
We serviced a
LG WASHER
Model WM4270HWA/01
Near Chaska, MN 55318
Adam
Job Details: 05/10/2023
"Customers complaint is smell. Unit does extremely smell customer has cleaned everything they could. Have used washer cleaners cleaned filter and boot. Unit would need a new basket and tub to make the smell go away. ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GSD2230Z05WW
Near South Haven, MN 55382
Seth
Job Details: 05/10/2023
"Dishwasher filled with black mold, the rats, arresting, and falling apart, the pump is very loud and leaks. I recommend this for replacement all the rubber hoses and manifolds have degraded and are leaking. Two pics of the spot sure we need new racks, a pump assembly, and all the rubber manifolds and hoses. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model GSS25GSHECSS
Near Rogers, MN 55374
Phillip
Job Details: 05/10/2023
Today I replaced the dispenser lever. The customer said the dispenser lever spring is missing because it use to pop out. We were unable to find the spring. Im now ordering the spring. The customer paid me today for the lever and the labor. Next time I need to collect for the spring. ; ordrd 1 WR02X10585 (Lever spring)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Minneapolis, MN 55445
Matt
Job Details: 05/10/2023
"Customer complaint is, DISHWASHER WILL NOT RUN COMPLETE CYCLE, THINKS THE DOOR POPS OPEN DURING THE CYCLE. Inspected and tested. Found the door doesnt always stay latched and will pop open. It feels like its being pushed open, but I cant find anything in the way holding it open. The hinges look good. Im going to need to come back with the hinges part numbers WP8534853, W11612302 and the door latch part number WPW10653840 and door strike part number WPW10544004. Dana can you call this in for authorization. I need extra time on my return trip. ; saved tckt"
We serviced a
BEKO++ RANGE
Model SLDF30540SS
Near Woodbury, MN 55125
Delton
Job Details: 05/10/2023
"Customer said that the previous company replaced spark igniter, switch and burner orifice. It appears that the igniter is not in secure but it does appear to be the right igniter for the center burner. But to get to any part I have to take apart whole top and front off to gain access to it and to replace spark module. So because of that and with suspect igniter and since i cannot verify previous company work please order all parts associated to nuisance sparking.When i look up parts for the center burner it shows a different spark igniter and what appears is a different layout (see pictures) I cant figure out which is correct. Tech support didnt really answer my question so order all parts.Igniter for center burner 26800009; gas valve ignition center burner 23160020; spark/ignition module 268600001 (already have); locking clip 242900012; center burner assembly 231600020223600007JR: please make sure that these are the parts are correct for this model/BOM like we talked about. Because when I look up the pictures there seems to be some discrepancies.Call me if you have questions.Schedule 2 hours for repair.; saved tckt"
We serviced a
SUBZERO++ REFRIGERATOR
Model 249RP
Near Minneapolis, MN 55437
Delton
Job Details: 05/09/2023
"Found that cold control was bad and not turning on compressor. Customer approved to use the universal one. Replaced, tested and compressor turns on and is cooling.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Saint Michael, MN 55376
Phillip
Job Details: 05/09/2023
The customer said while she was not using it the microwave went dead. I found it dead today. I was getting 120 to the outlet. I pulled the fuse out and checked it and it was good. The control board was loose on the panel frame. I put the board back in the panel tight then put it all back in. Now the microwave is working as it should. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Saint Michael, MN 55376
Phillip
Job Details: 05/09/2023
"The customer complaint is some of the lights in the fresh food and freezer do not work, its not cooling properly in the freezer or refrigerator, and the unit sounds like a shutting off and turn it back on. I found both the freezer and fresh food evaporator are completely iced over. The freezer and fresh food lights are not working. I pulled the refrigerator out and put it into a force defrost.I started to defrost in the freezer and it was drawing 3.6 amps. Not getting the proper voltage out of the LED driver board. It needs the main reader board, LED driver board, your freezer light module.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Rockford, MN 55373
Phillip
Job Details: 05/09/2023
The customer said the washer makes a noise when it runs. I started the washer and verified I heard the noise. The noise is coming from the belt. I removed the belt and cleaned it. I put just a little bit of grease on the belt then wiped it off. I put the belt back on and ran the washer again. Now it sounds perfect.
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Rogers, MN 55374
Matt
Job Details: 05/09/2023
"Customer complaint is, LOUD WHEN IN SPIN. Inspected and tested. Started washer on a drain and spin and when it spins, its really loud. The rear bearing is failing. Customer is going to use it until they cant stand it and then replace the washer."
We serviced a
DANBY REFRIGERATOR
Model DAR044A4BSLDD-6
Near Excelsior, MN 55331
Adam
Job Details: 05/09/2023
Installed new cold thermostat/controller. Unit is working good.
We serviced a
FRIGIDAIRE RANGE
Model LFEF3017LBD
Near Minneapolis, MN 55429
Phillip
Job Details: 05/09/2023
The customer said the cooktop was not working and the control was not displaying. When I arrived the range was unplugged. The customer plugged the range in. The display was dead. If you turn a burner on the burner does not come on but the control display comes on. I found the range was not getting power to the black wire. It was getting 120 across black and red and 120 from red to ground. I had the customer reset the breaker a couple times. Now the range control is on and everything is working as it should.
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Minneapolis, MN 55422
Phillip
Job Details: 05/09/2023
"The customer said that after she has done a few loads in a row the 3rd or 4th load of laundry it will not agitate or spin but it does drain the water. I ran it with a large heavy load for about 30 minutes. The washer is agitating well and it will drain and spin well. The motor coupler is in good shape, the lid switch is in good shape. The transmission is leaking oil and the motor is a little smelly. I believe the motor is just being over worked so it will shut off on the overload and then when it cools down it comes back on. I gave the customer a quote for replacing the transmission, motor and coupler.
We serviced a
KENMORE DRYER
Model 11077442600
Near Champlin, MN 55316
Matt
Job Details: 05/09/2023
"Customer complaint is, NO HEAT AND LAST LOAD WENT FOR SEVERAL HOURS. Inspected and tested. Found the thermal fuse was blown. Installed new thermal fuse and tested. Dryer is heating great and cycling between 235F and 110F and airflow on outside of house is 20mph. Dryer is now fixed.
We serviced a
FRIGIDAIRE RANGE
Model BGGF3042KFT
Near Apple Valley, MN 55124
Delton
Job Details: 05/09/2023
"Repalced spark wire harness, Tested and all burners now ignite and lights. Range is working good."
We serviced a
BEKO++ DISHWASHER
Model 7664369580
Near Rosemount, MN 55068
Delton
Job Details: 05/09/2023
Found that the lock nut that holds the water guide in place came loose and leaked into bottom drip pan. Added caulking and tightened lock nut inside dishwasher. Tested and no more leaks. DIshwasher is working good.
We serviced a
KENMORE REFRIGERATOR
Model NOTAVAILABLE
Near Saint Paul, MN 55106
Delton
Job Details: 05/09/2023
"Found that compressor is not running and just buzzing. Found that the overload/start relay is bad. Customer approved estimate. Replaced compressor relay, tested and compressor turns on and refrigerator is cooling and working good.
We serviced a
BEKO++ RANGE
Model SLGR30530SS
Near Minneapolis, MN 55417
Nate
Job Details: 05/09/2023
Replaced bad convection fan motor. Put on convection bake. Now it heated to 350 and can come on nice and strong.
We serviced a
ELECTROLUX WASHER
Model EFLS517STTO
Near Saint Paul, MN 55116
Nate
Job Details: 05/09/2023
"Hasnt been draining great. Sometimes doesnt drain, clothes are saturated at end of cycle, sopping wet. Spent two hours taking apart washer, checked all drain lines, found in the bottom of the filter assembly, pumpkin seeds, hair, lint, a tooth pick, etc. it was blocking the bottom of the filter. Cleaned all that out, put it all back together, now it runs great and drains great. Noticed a lot of detergent suds in washer. Recommended cutting back on detergent and also not using the beads."
We serviced a
HOTPOINT RANGE
Model 911.9529199
Near Coon Rapids, MN 55433
Matt
Job Details: 05/09/2023
"Customer complaint is, OVEN HINGE BROKEN. Inspected and tested. Found the left hinge was out of the receiver. I removed door and hinges and receiver look good. I put door back on and its opening and closing perfectly. Needs new element and bulb. Customer declined the repair.
We serviced a
HAIER REFRIGERATOR
Model HRQ16N3BGS
Near Saint Paul, MN 55104
Nate
Job Details: 05/09/2023
"Zero in freezer and 63 in fresh food section. Ended up finding a bad evaporator fan. In service mode its giving a fan error, and fan isnt running. Took back panel off and no obstructions and fan turns freely. Needs new fan.
We serviced a
THERMADOR++ VENT HOOD
Model COULD NOT FIND
Near Monticello, MN 55362
Phillip
Job Details: 05/09/2023
The vent would make a big squeal noise when it went down. I removed the blower and motor cover. I applied grease to the track and to the drive screw. I eased and lowered several times. I reapplied the grease a few times. I tried 10 times and now it sounds good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Saint Paul, MN 55102
Delton
Job Details: 05/09/2023
Found that the range has a bit of soot on the oven door. I tested and was a lot of yellow flame for bake burner. I found insulation covering the air shudder and i did adjust air shutter a little bit and tested and is mostly blue flames but still some yellow. Found that the gas valve regulator must of been hit because it is slightly bent and is at a bit of an angle entering the bake burner tube. I explained what i did to customer and if it still happening that the gas regulator would need to be replaced but due to the costs would not be worth it for this range.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHF2399MF6
Near Saint Paul, MN 55105
Delton
Job Details: 05/09/2023
Found that the refrigerator water and ice is not dispensing or ice being made. I pulled out fridge and found that this model is starting to have the void insulation on the back wall and condensation is building up and froze the water lines. I informed customer due to this there is no repair and will get worse as time goes on. Customer will replace refrigerator.
We serviced a
WHIRLPOOL DRYER
Model LGR5636E02
Near Saint Paul, MN 55108
Nate
Job Details: 05/09/2023
"Customer said it smells like gas when they run the dryer. I could not verify that smell. Smells like normal gas dryer. I took it apart, used the blue liquid and no bubbles on valve or on connections behind dryer. Cleaned all lint out of dryer and bulkhead. Replaced bad belt. They have a six foot vent. Cleaned out the vent. Already really clean.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDU1
Near Ramsey, MN 55303
Matt
Job Details: 05/09/2023
"Customer complaint is, SQUEAKING NOISE. Inspected and tested. I did not find anything seized up, but the front left roller was gummed up. Customer approved repairs. Installed new rebuild kit, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Minneapolis, MN 55401
Nate
Job Details: 05/09/2023
"Not draining. They were out of town, and in laws stayed here and when they came home it wasnt draining. I accessed drain pump, and no debris in pump. No restrictions. Took drain line off of the disposal and sucked water through, no restrictions. Made sure nothing stuck in garbage disposal. Filled and drained it 5 times. No issues every time."
We serviced a
GE MICROWAVE
Model JVM3160EF2ES
Near Sartell, MN 56377
Seth
Job Details: 05/09/2023
"Breaker pops when the open the door. I replace switches, but it still pops the breaker. The breaker is loose in the box and the microwave is drawing almost 14 A on a 15 amp circuit. She will work with an electrician to correct this.
We serviced a
KENMORE RANGE
Model 79096344502
Near Rockville, MN 56369
Seth
Job Details: 05/09/2023
I replaced the 8 in dual burner and tested it. The range is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EDE2FHEXTS00
Near Mendota Heights, MN 55118
Delton
Job Details: 05/09/2023
Found that there was a lot of dust and pet hair that was blocking the vents and could cause the compressor/condenser coils to not cool off causing a freeze/thaw effect. I cleaned that out and has good frost pattern.Water was hooked up to reverse osmosis system that was turned off. They were ok with me bypassing it and going straight to water line. Tested and refrigerator now dispenses water and ice maker cycles and fills. Refrigerator is working good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, MN 55437
Adam
Job Details: 05/09/2023
Unit wont drain is customers complaint. Tested unit. Could hear the pump lightly hum. Vacuumed all water out then removed pump. I found a chunk of glass in pump. Pump and sump still looked ok. Reassembled then tested multiple times and draining great.
We serviced a
LG REFRIGERATOR
Model LSXS22423S/01
Near Eagan, MN 55123
Adam
Job Details: 05/09/2023
Found that the compressor was running but not pumping. Installed compressor tested and now cooling.
We serviced a
BEKO++ REFRIGERATOR
Model BFBF3018SSIM
Near Minneapolis, MN 55407
Nate
Job Details: 05/09/2023
"Fridge makes a knocking sound every two hours or so. Called Beko. We walked through full test mode, tested every component. Appears the knocking is coming from the icemaker fan. DW can you please order a new Icemaker assembly? I turned off the icemaker to see if itll still make the noise. Will find out from customer when I return. ; saved tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 25322052611
Near Avon, MN 56310
Seth
Job Details: 05/09/2023
Not cooling even when its on freezer. There is a sealed system problem. The fan and compressor were running but there was barely any frost. Please quote.; saved tckt
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Champlin, MN 55316
Matt
Job Details: 05/09/2023
"Customer complaint is, NOT COOLING PROPERLY. Inspected and tested. Refrigerator was room temperature and nothing was running when I got here. I power cycled it and fans came on, but compressor is just humming. The board is sending voltage to the compressor, but its not running. The compressor has failed. ; saved tckt"
We serviced a
LG DRYER
Model DLG2526W
Near Saint Stephen, MN 56375
Seth
Job Details: 05/09/2023
The upstairs dryer is super loud the support rollers are flat sided from binding up. I would need a qty of 2 AGM75510755 when I return to repair this dryer. It also needs to be cleaned badly it has charred lint inside the cavity.; saved tckt
We serviced a
LG WASHER
Model WM2016CW
Near Saint Stephen, MN 56375
Seth
Job Details: 05/09/2023
"Washer is very loud during spin making bad noise. Upon arrival an inspection, I found the spider is broken and it makes a metal clicking noise as the spin baskets spins the door boot is also ripped. to repair this we would need front and rear tub, door boot, and rear seal, bearing in spider. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Chanhassen, MN 55317
Adam
Job Details: 05/09/2023
Customers complaint not drying and not cleaning well. Found. The heater isnt kicking in. Removed door panel to access the the board. Found the board has failed and heating element and sensor good. ; ordrd 1 W10597042 (Main board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Burnsville, MN 55337
Delton
Job Details: 05/09/2023
Found that water valve inlet on back of fridge is cracked. Would leak continuously. Needs new inlet water valve.; ordrd 1 W10865826 (Water valve)
We serviced a
AMANA REFRIGERATOR
Model ABC2037DEB
Near Andover, MN 55304
Matt
Job Details: 05/09/2023
"Customer complaint is, Not Coming On - FRZ WORKING BUT FF NOT, ANOTHER SERVICER STATED LEAK AND S/S ISSUE -BASEMENT UNIT. Customer had just plugged refrigerator in this morning. Inspected and tested. They have the FF compartment set at 7 which is the coldest setting and freezer set at 4. FF compartment was 35F and freezer was 5. Compressor and fans are running. Both thermistors tested good in test mode. Defrost heater came on in test mode. Damper is opening and closing in test mode. Everything is testing good. I removed the evaporator cover and completely defrosted evaporator and after 20 minutes there was only frost on about 30 percent. The sealed system has failed. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206EPA00
Near Sartell, MN 56377
Seth
Job Details: 05/09/2023
The customer complaints about ice quality. The coding is coming off the icemaker mold. The part is on order. ; ordrd 1 W11397192 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Carver, MN 55315
Adam
Job Details: 05/09/2023
"Square trade sent part. Installed part same issue. Unit wont spin out and stops random during cycle. Went to service mode to see error codes got two different ones added photos of them. One is a board code and another motor. Put unit in test mode and couldnt get it to spin at all will do a very slow sense spin. Ohmed out stator its good. Will need new board. W11419171 control board; snapped 3 QuickPics, states that autho needed"
We serviced a
BEKO++ RANGE
Model PRGR34552SS
Near Ramsey, MN 55303
Matt
Job Details: 05/09/2023
"Customer complaint is, sound like it is lighting almost all the time its running even though it is lit. Customer said that after it preheats, it sounds like it keeps reigniting. She said its cooking just fine. Inspected and tested. Found that after it preheats, the bake burner will cut in and out. I pulled out the range and the bake ignitor is only drawing 2.89 amps. This is going to need a new bake ignitor. I cant find it on the parts diagram. Can you find a bake ignitor and reschedule the customer please. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model PDS22SISBRSS
Near Minneapolis, MN 55426
Nate
Job Details: 05/08/2023
"Evaporator frosted over and back panel frosted over. Found the door isnt closing all the way. Took out the 6 10mm screws on each side and adjusted door so that it closes all the way now. Steamed off evaporator and steamed the gasket around the door. Now it closes great. Was 11 degrees in freezer and 40 in ff section when I got here."
We serviced a
WHIRLPOOL DRYER
Model FORGOT
Near Rogers, MN 55374
Matt
Job Details: 05/08/2023
"Customer complaint is, TAKES A LONG TIME TO DRY CLOTHES. Inspected and tested. Dryer was heating great and cycling between 225F and 115F for over 20 minutes and airflow on outside of house was 16mph. Installed new gas valve coils, vacuumed out bulkhead and tested. Dryer is now fixed.
We serviced a
SPEED QUEEN DRYER
Model LDE30RGS173TW01
Near St. Cloud, MN 56301
Seth
Job Details: 05/08/2023
Dryer vent came disconnected. I reinstalled the dryer vent and tested the dryers working as designed.
We serviced a
MAYTAG RANGE
Model MGR6775BDB19
Near Saint Paul, MN 55118
Delton
Job Details: 05/08/2023
"Found that lower oven igniter is open and not getting hot to turn on gas. Customer approved estimate. Replaced igntier. Tested and bottom oven is heating and working good.
We serviced a
KITCHENAID WALL OVEN++
Model KEMS308SSS04
Near Minneapolis, MN 55447
Phillip
Job Details: 05/08/2023
The oven would not reach preheat. I pulled the oven out and tested bake element. The bake element is bad. I removed it and it was broken in a bunch of spots. I quoted the customer for the repair. I replaced the bake element and re installed the broil element. The oven is now heating up good.
We serviced a
GE REFRIGERATOR
Model GSS25GMHKCES
Near Mound, MN 55364
Adam
Job Details: 05/08/2023
Unit wasnt cooling. Verified complaint. Found the fan and lights working properly. Checked the compressor its not running. Found the the relay was bad. Replaced start relay and started cooling.
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Hopkins, MN 55343
Nate
Job Details: 05/08/2023
"Not heating. Cleaned out a bunch of lint, cleaned and oiled two rollers that were stuck and cleaned and oiled pully that was stuck due to lint and dog hair. Replaced bad element, and now it runs and heats great.
We serviced a
FRIGIDAIRE DISHWASHER
Model FECD2413USAA
Near Monticello, MN 55362
Seth
Job Details: 05/08/2023
Water spraying from the syphon break. Bypassed it. The dishwasher no longer sprays water when it drains
We serviced a
GE MONOGRAM++ REFRIGERATOR
Model ZIFS360NXALH
Near Victoria, MN 55386
Adam
Job Details: 05/08/2023
Installed new evap fan. Unit is working correctly now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB657RJC1
Near Minneapolis, MN 55416
Nate
Job Details: 05/08/2023
"Replaced bad door latch, tightened one of the wire connectors to the latch so that it doesnt arc, and adjusted the metal arm that slides into the latch assembly so it makes a better solid latch. Now it latches nice and Solid and runs great."
We serviced a
SPEED QUEEN WASHER
Model AW43RSN115TW01/TR300
Near Minneapolis, MN 55403
Delton
Job Details: 05/08/2023
"Customer said its not draining. As i got here the washer had sheets and was half way filled of water. I ran through cycles and washer fills, drains and spins. Drain pump is working fine and all other cycles work. Washer is working good as im here."
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2250RDC2
Near Minneapolis, MN 55405
Nate
Job Details: 05/08/2023
"Cleaned out sump area, broken glass and plastic. Took apart drain pump. No restrictions in the drain line or pump. No tension on the impeller. Replaced drain pump, drains great now.
We serviced a
WHIRLPOOL WASHER
Model WM1388HW
Near Minneapolis, MN 55408
Delton
Job Details: 05/08/2023
"Found that the washer was full of water in tub and wont power on. Customer said that there was a comforter in the washer and was banging around and went to take comforter out and washer shut off and wouldnt power on. Found that the breaker had tripped for outlet that washer was plugged into. Turned on breaker and washer powers on. Ran quick cycle and washer fills, agitates, drains and spins. Washer is working good. Suggested to customer to avoid washing large bulky oversized loads to prevent problem from happening again."
We serviced a
BOSCH DISHWASHER
Model SPX68U55UC/42
Near Minneapolis, MN 55408
Delton
Job Details: 05/08/2023
Dishwasher not draining. Found that the there was a stuck Pistachio shell in the drain line preventing dishwasher from draining. Had to disconnect drain line from sink drain and fished out shell. Tested and dishwasher now drains and is working good.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minneapolis, MN 55418
Phillip
Job Details: 05/08/2023
The customer said the dishwasher would not drain and makes a loud noise. I looked inside the sump and found a chunk of glass was stuck around the drain pump impeller. I removed the glass. I ran the dishwasher. Now it drains good.
We serviced a
INGLIS WASHER
Model Itw4300sq3
Near Minneapolis, MN 55430
Phillip
Job Details: 05/08/2023
The customer said after the washer was moved for the flooring project now its leaks after us was put back. I ran the washer and when it drained the water I found water leaking out under the mess sink. I opened the sink door and found the drain was not connected so water was just dumping out. I put the sink pipe back into the drain pump and tightened the nuts. I tried the washer again and now nothing leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model DU100XTPB8
Near Victoria, MN 55386
Adam
Job Details: 05/08/2023
Unit will not drain. Found that the pump sounds good but wont drain. Looked under the sink looks like a new food disposal. Removed drain hose and found dishwasher plug still in. Unplugged it and now its working good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, MN 55406
Nate
Job Details: 05/08/2023
"Replaced bad belt and pully shield. Runs great now. Ran on a rinse and spin. Drained, filled, agitated, and spun.
We serviced a
LG DRYER
Model DLEX7600WE
Near Chaska, MN 55318
Adam
Job Details: 05/08/2023
Unit was giving flow sense and making noise. The flow sense is for bad air flow. Checked that first found the vent cover outside was plugged in plugged lint and all good. Vent is really short only a foot long. Then disassembled unit to find noise complaints. Found that a paper towel was stuck in blower wheel. Once cleared oiled rollers and idler and reassembled. Unit is now operating correctly
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Monticello, MN 55362
Seth
Job Details: 05/08/2023
"Leaking washer, I found it was plumbed improperly they need to fix the drain line configuration and fix the leaking deep sink plumbing. The washer has no issues, it was an installation issue."
We serviced a
WHIRLPOOL DRYER
Model NOTAVAILABLE
Near Sauk Rapids, MN 56379
Seth
Job Details: 05/08/2023
The vent was 100% blocked. Needs vent cleaning.
We serviced a
WHIRLPOOL DRYER
Model W0D5900SW0
Near Burnsville, MN 55337
Delton
Job Details: 05/08/2023
"Found that the thermistor is out of range causing dryer to get too hot and opened the thermal fuse. Customer approved estimate. Replaced thermistor and fuse, tested and dryer is heating and cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WD1790SAYB3
Near St. Cloud, MN 56303
Seth
Job Details: 05/08/2023
"Not draining, the dishwasher has a 15ft run with black pipe that runs through a crawl space. I was able to clear out the hose a little but I could not get it to drain well. They are going to try some cleaners and call a plumber to replace the black rubber hose that is not accessible."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Shakopee, MN 55379
Adam
Job Details: 05/08/2023
Installed new parts then tested. Unit is working properly and now spinning out properly
We serviced a
KENMORE DISHWASHER
Model 665.13293K114
Near Ramsey, MN 55303
Matt
Job Details: 05/08/2023
"Customer complaint is, STARTS A CYCLE AND STOPS THEN THE LIGHTS STARTS TO BLINKING. Customer said they had a power outage and then the dishwasher stopped working. Inspected and tested. Found the board is bad and not reading the door as closed. It drains and fills, but then stops and the start light flashes. Also its been leaking from the diverter assembly. At a minimum, this is going to need a new board and possibly a door switch.
We serviced a
LG REFRIGERATOR
Model LSC27925ST
Near Elk River, MN 55330
Matt
Job Details: 05/08/2023
"Customer complaint is, THINKS THE WATER LINES ON THE BACK OF THE REF ARE CRACKED WATER LEAKS OUT THE BACK WHEN DISP PUSHED. Inspected and tested. Found the water line going to the reservoir was cracked. Customer just wanted to do the minimum for now to get them by and will look into replacing the refrigerator. replaced all the lines on the back with stock water line.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Hopkins, MN 55343
Adam
Job Details: 05/08/2023
Customers complaint stuck on clean and wont shut. Found the latch stuck. Removed door panel reset and cleaned up latch now working properly. Unit is working great. Opened and closed multiple times
We serviced a
THOR++ COOKTOP++
Model HRT4806U
Near Lakeville, MN 55044
Delton
Job Details: 05/08/2023
"Found that igntier for the griddle was broken. Must of broke in shipping. Replaced igniter, tested and griddle heats and is working good."
We serviced a
MAYTAG DRYER
Model MGDC200XW0
Near Farmington, MN 55024
Delton
Job Details: 05/08/2023
"Found that the thermal fuse is open and cut heat. Replaced thermal fuse and cycling thmostat. Tested and dryer is now heating and cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS5
Near Elk River, MN 55330
Matt
Job Details: 05/08/2023
"Customer complaint is, LOUD BUZZ. Inspected and tested. Theres a loud buzzing and not heating. Going to need a new magnetron. Installed new magnetron and tested. Microwave is working great. Microwave is now fixed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Saint Paul, MN 55130
Nate
Job Details: 05/08/2023
"Replaced bad bottom wiper. Old one was warped and moldy. Also ran it on hot water, and can see there may be some separation in the seam of the lower spray arm. Customer will buy a new spray arm if that ends up being an issue with leaking too. Ran it for 10 minutes, no drips or leaks."
We serviced a
UNKNOWN GARBAGE DISP++
Model INSINKER
Near Shoreview, MN 55126
Nate
Job Details: 05/08/2023
Replaced disposal with new GE disposal. Replaced almost all of the pipes under the sink. Replaced the nut under the Strainer on the left side. Used a decent amount of blue plumbers glue to seal everything nicely. Tested each side of sink filling up the sink most of the way and then allowing all the water to flow through. Disposal works great and no leaks. Told customer to give left sink 24 hours to totally set though.
We serviced a
SPEED QUEEN WASHER
Model LWN432SP113
Near St. Cloud, MN 56301
Seth
Job Details: 05/08/2023
"Washer is loud oil has sprayed at the bottom of the gearbox and bearings have failed. We would need the following parts and two hours per machine. There are two machines on site that need service. 766P3A bearing service kit, 200996 Sealant, 39508P drive bell and seal, gearbox - ? I could not find this part number please quote bearing in mind, This is gonna be a few hours per machine I need the same parts for the second one thats having the same problem. ; saved tckt"
We serviced a
DACOR++ REF BUILT IN++
Model DYF36BFTSR
Near Falcon Heights, MN 55108
Delton
Job Details: 05/08/2023
Water/ice build up in the freezer drawer underneath the evaporator cover (which is in the ceiling of the freezer) it would appear that the evaporator drain for freezer is frozen and when in defrost leaks into freezer but there is a lot of ice build up on the evaporator cover that i cant pull it off. Also we cant pull up any parts information or contact tech support since Samsung bought them out. Im guessing there would be a kit to fix this but cant verify. Customer states this have been going on for over a year (same issue when PR was out last year) I talked to PW and he said to go ahead and transfer it since we cant easily get parts information and if we really dig into it I wouldnt get paid enough for amount of time that would be spent.Refrigerator would need to be shut off and defrosted for me to pull off evaporator cover.Call into AHS and transfer dacor call per PW.; saved tckt
We serviced a
SPEED QUEEN WASHER
Model LWN432SP113TW04
Near St. Cloud, MN 56301
Seth
Job Details: 05/08/2023
"Washer is loud oil has sprayed at the bottom of the gearbox and bearings have failed. We would need the following parts and two hours per machine. There are two machines on site that need service. 766P3A bearing service kit, 200996 Sealant, 39508P drive bell and seal, gearbox - ? I could not find this part number please quote bearing in mind, This is gonna be a few hours per machine I need the same parts for the second one thats having the same problem. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Minneapolis, MN 55446
Phillip
Job Details: 05/08/2023
The dishwasher does not dry. I checked the heater and it tested open. I get 120 out the board to the heater. Im ordering the heater. ; ordrd 1 W10518394 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Minneapolis, MN 55422
Phillip
Job Details: 05/08/2023
The control was flashing po. I found the freezer fan was not working and the freezer evaporator is all frosted up. I put into defrost but the heater does not come on. After trouble shooting I found the main board does not send out 120 volts to the heater. It will need a main board. I called the customer and gave the quote. The customer said ok with repair. I ordered the main control. ; ordrd 1 WPW10675033 (Board control)
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Ramsey, MN 55303
Matt
Job Details: 05/08/2023
"Customer complaint is, TEMPS IN FRZ GOING UP. Inspected and tested. Customer had refrigerator pulled out when I got here. FF compartment was 44F and freezer was 35F. Compressor and fans are running. Removed evaporator cover and theres no frost on evaporator. The sealed system has failed. Refrigerator was manufactured in 2011. I told customer someone would call with a quote on a sealed system repair. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model GTD75GCPL0DG
Near Saint Michael, MN 55376
Phillip
Job Details: 05/05/2023
The dryer was making some noises. I pulled the dryer apart and found the top glides were worn down. I gave the customer the quote for replacing the glide kit. I installed the parts from the kit and greased the rear bearing and idler. The dryer sounds much better.
We serviced a
KENMORE DISHWASHER
Model 63016304401
Near Rockville, MN 56369
Seth
Job Details: 05/05/2023
dishwasher is not draining. On arrival and inspection found the unit has been repaired by a family member. I checked it over and it looked great. I ran a complete rinse cycle, sprayed well, drained well no problems.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minneapolis, MN 55430
Nate
Job Details: 05/05/2023
Complaint was that the dishwasher has not been heating. I put it into service mode and got an F for E3 error code. I ran it through the full service mode and the heater came on around the five minute mark and drew 7 A until roughly 12 minutes. There were lots of detergent suds in the dishwasher so I started a new cycle and recommended that she put some cooking oil in the dishwasher.
We serviced a
MAYTAG DRYER
Model LDG9206AAE
Near New Brighton, MN 55112
Nate
Job Details: 05/05/2023
Running loud. Removed a drywall screw from the rear felt. Now its nice and quiet.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Minneapolis, MN 55439
Delton
Job Details: 05/05/2023
Indoor ice maker ice is clumping and filling ice and water in the ice dispenser chute. Found that there is hard water build up in the ice maker water fill tube causing the water to spray out and shoot over the ice maker and into ice bucket and down the chute. I cleaned fill tube and recommended water softner to prevent this from happening in future. Ice maker now fills and no leaks. Refrigerator is working good.
We serviced a
ZLINE++ DISHWASHER
Model DEV-24
Near Edina, MN 55435
Delton
Job Details: 05/05/2023
"Installed new dishwasher and moved over door trim. Tested and dishwasher fills, washes and drains. Dishwasher is working good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Rogers, MN 55374
Phillip
Job Details: 05/05/2023
The customer said the display started to flash and everything was turning on and off then the display went dead. I found the cap on the board failed. I quoted for replacing the capacitor. I replaced the cap and now its working good. Everything came on and its cooling.
We serviced a
ASKO++ DRYER
Model T411VDT
Near Minneapolis, MN 55437
Nate
Job Details: 05/05/2023
"Replaced bad fan and motor. Runs great now. Cleaned the lint out of the internal vents. Dryer is under a counter. Dryer was not totally level when I got here. Leveled it the best I can, but may need a shim under the rear to middle left side to get it totally solid in place. Stone tiles, floor not level due to the tiles."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Albertville, MN 55301
Matt
Job Details: 05/05/2023
"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RS267TDPN/XAA
Near Otsego, MN 55330
Matt
Job Details: 05/05/2023
"Customer complaint is, ice maker is not functional at this time. Inspected and tested. I pushed the test button on ice maker and could hear it trying to turn, but nothing was happening. It eventually cycled, but did not fill with water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minneapolis, MN 55443
Phillip
Job Details: 05/05/2023
The upper rack adjusters are broken. I replaced the upper rack adjusted with the kit that was sent. I took pictures of the parts.
We serviced a
LG RANGE
Model LRGL5821S/00
Near Minneapolis, MN 55412
Phillip
Job Details: 05/05/2023
The glass door front was broken. I replaced the door front. Looked good.
We serviced a
AMANA REFRIGERATOR
Model ARB1917CS1
Near Golden Valley, MN 55427
Adam
Job Details: 05/05/2023
Verified complaint. diagnosed that the compressor was failing. Replaced compressor then reassembled. Once all installed and recharged. Tested and unit was starting to cool.