Service History 83 - Omega Force Appliance Repair

We serviced a

GE RANGE- ELECTRIC

Model PSS93YP1FS

Near Minneapolis, MN 55446

Seth

Job Details: 02/14/2022

I replaced the failed broil element and tested the range. It is now fixed.

We serviced a

LG WASHER FRONT LOA

Model WM4270HWA

Near Maple Grove, MN 55311

Matt

Job Details: 02/14/2022

"Customer complaint is, WONT TURN ON. Inspected and tested. Found the washer wouldnt power on. I have 120V to the board, but the light is not on. The main board has failed. Also with what the customer is explaining to me with what the washer was doing before it died, I think its going to need a drain pump to. Quoted customer to install new board and drain pump. Installed new board and tested. The board fried again when I tested the drain pump. I removed the drain pump and found it had failed. Installed new drain pump and ordering new board. Part on order. If we can schedule this customer for Wednesday we should do that. I would have, but my schedule said Im full. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL RANGE- GAS

Model SF367LXSS0

Near Osseo, MN 55311

Seth

Job Details: 02/14/2022

Not heating. Flutes were covered with rubber mat causing the burner to stave out and not heat. I removed the mat and tested it heated and re-lit great. No parts used or additional labor.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED7400XW0

Near Saint Paul, MN 55124

Delton

Job Details: 02/14/2022

Found that the heating element is bad. Replaced element and cleaned out inside dryer of lint build up. Tested and dryer is heating and working good.; used 1 WP8544771 (LONG ELEMENT) from stock

We serviced a

SAMSUNG DRYER- GAS

Model DVG52M8650V/A3

Near Eden Prairie, MN 55347

Delton

Job Details: 02/14/2022

Disconnected vent and tested temperature and it is cycling normally. I attach vent and it heat spikes. I look at outside dryer flap and it is frozen shut and has small bit of air flow out. Flap now opens and has a lot of lint build up inside dryer vent. I informed customer and they will use dryer and if it continues they will get dryer vent cleaned.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000GW/A3

Near Minneapolis, MN 55426

Delton

Job Details: 02/14/2022

"Found that roller was worn out and rattling, also the idler wheel was hard to spin. Replaced roller and idler pulley, tested and dryer now tumbles quietly and is working good.; used 1 DE634A (PULLEY), and 1 4581EL3001E (ROLLER) from stock"

We serviced a

GE REFRIGERATOR

Model GLE12HSLBRSS

Near Minneapolis, MN 55419

Delton

Job Details: 02/14/2022

Getting power to ice maker but not running. DOA new ice maker. Ordering another ice maker and rescheduling.; schdld next appmnt for 2/15 TUE !

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323TS0

Near Minneapolis, MN 55428

Matt

Job Details: 02/14/2022

"Customer complaint is, ICE MAKER STOPPED WORKING. Inspected and tested. Ice maker cycles and calls for water in test mode but doesnt fill. I removed the ice maker water line from the back of the refrigerator and water is coming out great when I call for water. Ice maker and valve test good. The problem is with the water line in the ceiling cavity of the freezer. I disassembled ice maker and tried defrosting from both sides and couldnt get it defrosted. I recommended the customer unplug refrigerator and leave the door open for at least 24 hours. I have never seen this ice maker design and it seems like we might be seeing a problem with them freezing up. It just looks like a bad design. Im not sure what you want to do with this one Dana. ; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2315TS0

Near Minneapolis, MN 55444

Matt

Job Details: 02/14/2022

"Customer complaint is, Customer complaint is, TEMPS WILL TURN OFF AND TEMPS FLASHING FRZR MORE SO THAN FF. ICE MAKER WANTS TO MAKE ICE CONSTANTLY. Inspected and tested. Board and ice maker are bad. Needs a new board and ice maker. Ice maker is not covered by the warranty and customer did not want to pay to replace it. I installed new board and tested. Refrigerator is now fixed."

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG525S0HS0

Near Minneapolis, MN 55443

Matt

Job Details: 02/14/2022

"Customer complaint is, OVEN LITE WONT SHUT OFF& WONT REACH TEMP-CUST REPLACED SWITCH STILL NOT WORKING RIGHT. Inspected and tested. Found the board has failed. Quoted customer to install new board. Customer is going to talk to her husband and will let us know if they want us to order the part. Part number is W11159621 and is not in stock."

We serviced a

BOSCH DISHWASHER

Model SHX55R55UC/64

Near Elk River, MN 55330

Matt

Job Details: 02/14/2022

"Customer complaint is, BLACK PLASTIC PART PROTRUDING OUT BELOW UNIT & PROGRESSIVELY COMING OUT FURTHER AND ONE ON TOP TOO. Inspected and found the top trim piece had fallen off. Reattached trim and the bottom piece is were its supposed to be."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5600AP/A2

Near Elk River, MN 55330

Matt

Job Details: 02/14/2022

"Customer complaint is, DOOR BOOT ISSUE. Inspected and found the door boot had a chunk missing from it. Quoted customer to install new boot. Customer approved repairs. Installed new door boot and tested. Washer is now fixed."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED9470WW2

Near Otsego, MN 55301

Matt

Job Details: 02/14/2022

"Customer complaint is, SQUEAKING DURING THE START UP. Inspected and tested. Found the idler pulley has failed. Quoted customer to install new idler pulley. Customer approved repairs. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LP0

Near Osseo, MN 55311

Seth

Job Details: 02/14/2022

"Icemaker and ice shoot and leaking noises from ice on evaporator fan. I quoted replacement of the icemaker since its failed and the redesigned ice shoot . 241796405 water fill chute, 241798231 - icemaker; saved tckt"

We serviced a

LG REFRIGERATOR

Model LRSC26920TT

Near Osseo, MN 55311

Seth

Job Details: 02/14/2022

"2 leaks in the water line. I repaired both. The fridge is now fixed.; used 1 Fitting3 (1/4' JG CONNECTOR), and 7 Hose1 (Pt14- 1 Foot, 1/4' Tubing) from stock"

We serviced a

SAMSUNG DRYER- GAS

Model DVG54M8750VIA3

Near Rogers, MN 55374

Seth

Job Details: 02/14/2022

Dryer wont tumble. I found a sock in the blower wheel keeping it from turning. I removed the sock and tested. The dryer is now fixed

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW1

Near Saint Michael, MN 55376

Seth

Job Details: 02/14/2022

Only stored error were F0E5 - Out of balance. Unit squeaked for a week then stopped. Unit was very hard to get into service mode. I ran tests and found the gearbox is causing the nose. W11393685 needed.; saved tckt

We serviced a

JENN-AIR COOKTOP- GAS

Model JDS9865BDP

Near Chaska, MN 55318

Phillip

Job Details: 02/14/2022

Customer on arrival said he serviced it once we we left was a wire unhooked he said. Returned the spark module and replaced knobs because they were still bad.

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Eden Prairie, MN 55346

Phillip

Job Details: 02/14/2022

Customer stated unit wouldnt make ice but it dispensed water. Ran ice maker through test mode. There was ice in the maker on arrival but wouldnt dispense the ice. Replaced ice maker and filled with water and started to cycle. Did not use valve and water filter.

We serviced a

KENMORE DISHWASHER

Model 66513543N412

Near Eden Prairie, MN 55346

Phillip

Job Details: 02/14/2022

Customer top rack was falling. Replaced with kit. Everything is working great. Advised about different cleaning options.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Hopkins, MN 55343

Phillip

Job Details: 02/14/2022

We verified the CE error code. We tried to cycle the power but the CE was still there. We checked door switches and connections up front and it was good. We checked for the 12 Volts dc and 5 volts dc at the rear board to the front display board. We removed connections and reinserted connections. When the j14 connector was plugged in there was a small flash and now the whole display is blank but it does still cool. 5304531885 main control 5304528575 display; states that autho needed

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800B0

Near Minnetonka, MN 55305

Phillip

Job Details: 02/14/2022

"Had a light banging/rubbing noise when in spin mode. Noticed that top tub cover was rubbing on the front edge of frame. Front edge of frame was bent down and was rubbing. Squared edge of frame and bent back now its not rubbing. Ran through diagnostic test made sure everything else was good. saved tckt , states that autho needed"

We serviced a

GE RANGE- GAS

Model JGBS20WEA

Near Minneapolis, MN 55412

Phillip

Job Details: 02/14/2022

Wasnt lighting the gas. Igniter was faulty and wasnt heating. Was holding the gas valve open but igniter wasnt getting hot enough to light. Replaced igniter and now everything is operating the way it needs to. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE REFRIGERATOR

Model PSHS6PGZBESS

Near Rogers, MN 55374

Phillip

Job Details: 02/14/2022

Customer stated no water was dispensing. Removed water supply line from fridge to test water pressure was a lot of pressure. Next we removed water line from valve which runs from supply through the filter and down to the valve. There was no water coming out. And also no water in the filter. No way to clean needs assembly needs to be replaced. WR17X22074. Also cleaned back of fridge coils was covered with dog hair ; ordrng 1 WR17X22074 (Water filter head assembly)

We serviced a

MAYTAG DRYER- ELECTRIC

Model LDG8416AAE

Near Eagan, MN 55123

Delton

Job Details: 02/14/2022

Replaced parts. Tested and dryer is working good. No more squeaks.

We serviced a

BIG CHILL REFRIGERATOR

Model BC19BFPLI1

Near Eagan, MN 55123

Delton

Job Details: 02/11/2022

"Found that this is a rebranded whirlpool. I ran test and couldnt find issues until i pushed back fridge then breaker popped. I checked compressor and jiggle compressor and shut off again. Found that compressor is shorting out.."

We serviced a

KENMORE REFRIGERATOR

Model 79571033010

Near Wayzata, MN 55391

Phillip

Job Details: 02/11/2022

Customer said freezer and fridge wasnt cooling. On arrival was completely warm. Compressor and all fans where running. Was a LG build and has a sealed system issue

We serviced a

GE MICROWAVE

Model PVM9179EK1ES

Near Elk River, MN 55330

Matt

Job Details: 02/11/2022

"Customer complaint is, NO POWER TO IT. Inspected and tested. Found the cavity TCO is fried. Quoted customer to install new TCO. Customer approved repairs. This is a convection microwave so the customer is going to remove it before I come back next week so they dont have to pay for a second guy. Part on order. ; ordrd 1 WB27X11094 (TCO)"

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG510S0AS2

Near Ramsey, MN 55303

Matt

Job Details: 02/11/2022

"Customer complaint is, DOESN'T KEEP TEMPS, ABOUT 30 COOLER. NEEDS TO BE CALIBRATED. Inspected and tested. Ignitor was just clicking the first three times I tried it. There was a pan in the drawer that was sticking up to far. I removed the pan and now its lighting the first time. Oven was cycling right at 350F when I tested it. The temperature offset was set at 0F. Oven is operating normal. I showed the customer how to recalibrate the oven if he needs to. If customer calls back with the igniting issue, we should order the igniter wire harness before we go back. Part number WPW10701462."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.286227

Near Plymouth, MN 55442

Matt

Job Details: 02/11/2022

"Customer complaint is, LEAKING WATER OR OIL. Inspected and tested. Washer was not leaking. I filled it, let it agitate and drain 2 times and it never leaked. Put a load of towels in it and tested it. Still no leaking. Washer is working great and not leaking for me. The drain hose dumps into the sink and the screen on it was about 90 percent plugged causing water to spray out of the sink. I removed the screen and showed the customer that they will need to replace it."

We serviced a

KENMORE WASHER FRONT LOA

Model 79641182311

Near Apple Valley, MN 55124

Delton

Job Details: 02/11/2022

"Found that it there was broken wire to thermistor causing error. Customer approved estimate. Spliced wire, tested and washer is working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Maple Grove, MN 55369

Matt

Job Details: 02/11/2022

"Customer complaint is, REFRIGERATOR IS FREEZING OVER. Inspected and tested. Found the FF compartment sensors are not in spec and not reading the temperature correctly. Needs new sensors. Parts on order. ; ordrd 1 DA32-00006R (Sensor) and 1 DA32-10104N (Sensor) and 1 DA32-00011C (Sensor)"

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG515S0EB1

Near Saint Michael, MN 55376

Matt

Job Details: 02/11/2022

"Customer complaint is, LINGERING GAS SMELL WHEN THEY TURN OVEN ON. Inspected and tested. Oven is igniting great the first time. I dont smell anything. Oven is operating normal."

We serviced a

LG WASHER TOP LOAD

Model wt7200cw

Near Saint Michael, MN 55376

Matt

Job Details: 02/11/2022

"Customer complaint is, NOT SPINNING AND/OR WASHING THE WASHER SHOWED AN 'LE' CODE THE OTHER DAY AND NOW IS SHOWING A OE CODE. Inspected and tested. Washer is not draining. Vacuumed out water and removed drain pump and found a sock in it. Removed sock and tested washer. Washer is working great. Washer is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QW9B

Near Minnetonka, MN 55343

Phillip

Job Details: 02/11/2022

Complain noise was coming from back. Verify complaint. Condenser fan was making noise replaced fan and noise stopped.

We serviced a

AMANA REFRIGERATOR

Model ARS2661BS

Near Minneapolis, MN 55419

Phillip

Job Details: 02/11/2022

Checked water pressure by disconnecting main water supply and running water. Water pressure was good. Replace secondary water valve because testing week. Water pressure was still week will need primary water valve WP12544002. Also noticed the fridge door was sagging and needs closer kit R0181181; ordrd 1 WP12544002 (Primary water valve) and 1 R0181181 (Door closer kit)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW6700TUI

Near Chaska, MN 55318

Phillip

Job Details: 02/11/2022

Bearing was definitely making noise when even spinning by hand. Replaced bearing kit W10435302. Now everything thing is operating the way it should. ; used 1 W10435302 (CABRIO BEARING KIT) from stock

We serviced a

GE DRYER- ELECTRIC

Model GTD45EASJ2WS

Near Victoria, MN 55386

Phillip

Job Details: 02/11/2022

Dryer was getting power just wouldnt run on any cycle. Disassembled dryer and tested high limit thermostat and noticed it was blown also needs the other thermostat control. Ordered parts below and rescheduled for 2/16/22We04x25196 thermostat WE04X26139 high limit thermostat ; ordrd 1 We04x25196 (Thermostat) and 1 WE04X26139 (High limit thermostat)

We serviced a

DACOR COOKTOP- GAS

Model SGM304S

Near Victoria, MN 55386

Phillip

Job Details: 02/11/2022

The back to burners wouldnt spark when using there correct knob. If you turned on the gas for the back and us the front knobs to spark it would go on. So we had a good idea that the spark module is working good. And the knob switches where the issue replaced the all 4 switches and everything is working great.

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FFFW5000QW0

Near Wayzata, MN 55391

Phillip

Job Details: 02/11/2022

"DOOR WON'T LATCH, BUZZING NOISE THAT DOOR IS OPEN. Replaced door latch 131763256. Everything is working great customer was super happy with everything. ; used 1 131763256 (Door lock) from stock"

We serviced a

LG MICROWAVE

Model LMV1813ST/02

Near Minneapolis, MN 55427

Phillip

Job Details: 02/11/2022

The new issue is the display is dim. We verified the issue and replaced the main control. The display is nice and bright and is no longer a issue. The microwave heats good.

We serviced a

AMANA RANGE- ELECTRIC

Model AER6603SFS1

Near Albertville, MN 55301

Matt

Job Details: 02/11/2022

"Customer complaint is, Oven is not heating up to temp. Customer said oven is heating, but seems to be about 20F on the cool side. I found it was about 10F on the cool side. I recalibrated the oven +10F and tested. Oven is cycling right around 350F. Oven is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS02

Near Eden Prairie, MN 55347

Delton

Job Details: 02/11/2022

"Replaced refrigerator door cams, tested and door now opens/closes smoothly. Refrigerator still cooling from last visit. Refrigerator is working good."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC60KS1

Near Minneapolis, MN 55419

Delton

Job Details: 02/11/2022

"Replaced ice maker and customer had purchased new water filter, I installed filter. Tested ice maker and it cycles and fills. No leaks. Refrigerator is working good."

We serviced a

KENMORE DISHWASHER

Model 665.13193K901

Near Eagan, MN 55123

Delton

Job Details: 02/11/2022

"Not draining. Found that there was piece of glass was stuck in drain pump. Cleaned out water and debris, Tested and dishwasher is running and drains. Dishwasher is working good."

We serviced a

MAYTAG DRYER- ELECTRIC

Model LDG8416AAE

Near Eagan, MN 55123

Delton

Job Details: 02/11/2022

"Found rollers, idler, belt and blower wheel are worn out. Need to order blower wheel. Ordering parts and rescheduling.; used 1 Y303836 (BLOWER), 2 12001541 (ROLLER), 1 WP6-3037050 (IDLER PULLEY), and 1 WPY312959 (BELT) from stock"

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE59J7630SW/AA

Near Rogers, MN 55374

Seth

Job Details: 02/11/2022

Hot surface indicator is stuck on. Failed dual burner was found. I quoted via bluebook they declined service. ; saved tckt

We serviced a

GE REFRIGERATOR

Model GSH25JSXNSS

Near Wayzata, MN 55391

Seth

Job Details: 02/11/2022

"Customer complains that the fridge and freezer are not getting to the correct temperatures. Upon arrival and inspection I tested the defrost system and found it was not functioning. I replaced the heater and the bimetal and it began to work perfectly. I defrosted the evaporator and checked for a water leak as the floor was buckled and found no leak. The fridge is now fixed. Note I let the customer know that they would need 24 hours before the unit would be called him back to normal temperatures in advised him 48 hours on the ice production.; used 1 WR51X10055 (DEFROST HEATER), and 1 WP10442411 (DEFROST BIMETAL) from stock"

We serviced a

LG REFRIGERATOR

Model LSC27937ST

Near Maple Grove, MN 55369

Seth

Job Details: 02/11/2022

"Customer complains that waterline broke it sprayed water all over behind the fridge. I found a 5/16 line that feeds the door through the back of the cavity and through the bottom of the cavity was very brittle and had broke. Replaced it with just stock 5/16 line and one 5/16 union. I turned the water back on looked it over found no leaks. Customer wanted to use 10 foot line so thats what we did and coiled it up just where the other coil had been previously. The fridge is now fixed; used 1 FITTING4 (5/16' JG FITTING), and 10 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"

We serviced a

LG REFRIGERATOR

Model LFXS28566S/00

Near Rogers, MN 55374

Seth

Job Details: 02/11/2022

I replaced the failed filter head and tested the water delivery system. The fridge is now fixed.

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model ATF6000FS2

Near Rogers, MN 55374

Seth

Job Details: 02/11/2022

I replaced the outer door and the door lined up much better and closes without lifting. The washer is now fixed.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW92HEFCO

Near Big Lake, MN 55309

Seth

Job Details: 02/11/2022

"Not spinning. Bent spin drum/spider, rotor and stator making physical contact when you spin by hand. I quoted tub assembly, rotor and stator. The customer declined repair.; saved tckt"

We serviced a

AMANA WASHER TOP LOAD

Model LW9203W2

Near St. Cloud, MN 56304

Seth

Job Details: 02/11/2022

I replace the failed motor and belt and tested the washer. Washer is now fixed

We serviced a

LG WASHER TOP LOAD

Model WT4870CW

Near Andover, MN 55304

Matt

Job Details: 02/10/2022

"Customer complaint is, ERROR CODE OE AND WON'T DRAIN. Inspected and tested. Found the drain pump has failed and also the water valve is leaking. Installed new drain pump and water valve. Tested washer and its working great. Washer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFX28978ST/00

Near Andover, MN 55304

Matt

Job Details: 02/10/2022

"Customer complaint is, MAKES WEIRD HUMMING NOISE. Inspected and tested. Found all the fans and compressor are running and sound normal. Temperatures are good. I dont hear anything abnormally with this refrigerator. Refrigerator is operating normal for me."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TD0

Near Hopkins, MN 55305

Seth

Job Details: 02/10/2022

"I replaced the fans and looked unit over again."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9151YW00

Near Plymouth, MN 55446

Seth

Job Details: 02/10/2022

Customers complaint is the washer has increased in leaking the more they use it. Upon arrive and inspection I found the rear main bearings have a lot of slop 1/8 inch. The door boot has ripped and this is whats causing the leak.. No warranty

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHS69EJSS2

Near Rogers, MN 55374

Seth

Job Details: 02/10/2022

Customer complained that the fridge and freezer isnt holding temperature. Customer notes over time theyve had to make adjustments to keep the fridge at temperature and now its just not maintaining consistently. Upon arrival and inspection I found the freezer although being set at zero was in the mid teens 12 to 14?. I tested and found the air dampener to work and open and close as well as the evaporator and condenser fans. I took apart the evaporator cover and defrosted and watched for 20 minutes. The evaporator did not frost up completely 50% of it had no frost. Failed system was found.

We serviced a

AMANA DRYER- GAS

Model ALG331RAW

Near Monticello, MN 55362

Seth

Job Details: 02/10/2022

"Dryer got loud then would not start. The motor has failed. I took it apart and found the idler was bad and fan would not break free. Parts on order. ; used 1 WP2200376 (MOTOR) from stock, ordrd 1 56000 (Blower) and 1 WPY54414 (Idler)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS4

Near Becker, MN 55308

Seth

Job Details: 02/10/2022

Broken upper rack. Failed adjusters were replaced. The dishwasher is now fixed.; used 2 WPW10546503 (ADJUSTER) from stock

We serviced a

AMANA RANGE- ELECTRIC

Model AER3311WAW0

Near St. Cloud, MN 56303

Seth

Job Details: 02/10/2022

Customers complaint is that the oven does not always heat. I was unable to duplicate the issue. Unit heated perfectly to 400deg in 10 minutes. If issue re-occurs order WP9762215 oven control for return. I also checked the burners and they all headed great without issue. The range is working as designed.

We serviced a

MAYTAG WASHER TOP LOAD

Model MTW6500TQ0

Near Blaine, MN 55434

Matt

Job Details: 02/10/2022

"Customer complaint is, F 50 ERROR CODE. Inspected and tested. Found a stored F50 and F51 error in service diagnostics. When I try to spin it in diagnostics it gives me the F50 error. Underneath washer everything is all rusty from the seal leaking at some point, but the bearing looks like it might have been replaced at some point. Rotor and stator are cracked. This washer is going to need a new rotor, stator and rps sensor kit, and possibly a new bearing kit and board. Heres the part numbers. WPW10419333 stator, W10183157 sensor kit, 280146 rotor, W10435302 bearing kit, and W10112113 board witch is NLA. If they approve the repairs, can you make sure and schedule me 2 hours for this. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW2

Near Minneapolis, MN 55448

Matt

Job Details: 02/10/2022

"Customer complaint is, MAKING A SCREECHING SOUND AT START OF WASH CYCLE. Inspected and tested. Found the valve was screeching when it filled with water. Installed new water valve and tested. Washer sounds great. Washer is now fixed."

We serviced a

LG WASHER TOP LOAD

Model WT7300CW/01

Near Champlin, MN 55316

Matt

Job Details: 02/10/2022

"Customer complaint is, WON'T START, RESET IT AND CAN DO 3 LOADS AND THEN HAS TO RESET IT AGAIN. Inspected and tested. Everything was working great. The buttons on these capacitive touch control panels can be tricky sometimes. I showed customer that you just have to place your finger on it lightly to get it to respond. Otherwise everything is operating normal."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3053LSM

Near Minneapolis, MN 55411

Phillip

Job Details: 02/10/2022

Unit was dead on arrival. GFI outlet that unit was plugged in to was blown. Everything started working after turned on GFI. Unit has signs have mouse issues. Has insulation inside oven and drawer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Minneapolis, MN 55409

Phillip

Job Details: 02/10/2022

On arrival noticed the water was turned off. Looked at water valve and noticed that valve was busted. Replaced water valve and tested ice maker and water dispenser. Everything is working great. ; used 1 W10408179 (VLAVE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Eden Prairie, MN 55347

Phillip

Job Details: 02/10/2022

On arrival fridge was at almost 60 degrees. The freezer was cold but wasnt enough to keep everything frozen. Put in force freeze. Noticed the compressor and fan was running. Removed the back evaporator panel and noticed it was still warm even after 15 min. Unit is a sealed system issue.

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS5

Near Chanhassen, MN 55317

Phillip

Job Details: 02/10/2022

Unit was leaking water out of front bottom of freezer. Found that the drain for the defrost was frozen up. Steamed drain until was cleared and also steamed any ice build up on bottom of drain pan.

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FFEF3011LBD

Near Minnetonka, MN 55305

Phillip

Job Details: 02/10/2022

"On arrival the bake and broil element would not work. Both elements tested good. Next I tested at the board and noticed the relay was bad. Replaced relay and everything is heating well. "

We serviced a

GE DISHWASHER

Model PDT845SSJ2SS

Near Saint Michael, MN 55376

Phillip

Job Details: 02/10/2022

Dishwasher was unplugged and out from under counter. We hooked back up to run some test. Dishwasher wouldnt run because the circulation pump was making an terrible noise and binding up. So wouldnt go through cycle.

We serviced a

ZLINE RANGE- DUAL FUEL

Model RA30

Near Minneapolis, MN 55405

Delton

Job Details: 02/10/2022

"Bake element was pre ordered from the manufacture. Installed new bake element, tested and oven is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA01

Near Plymouth, MN 55446

Matt

Job Details: 02/10/2022

"Customer complaint is, LEAKING WATER. Inspected and tested. Found the drain hose was split behind the dishwasher dumping all the water on the floor. Needs a new drain hose. Installed new drain hose and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Minneapolis, MN 55412

Phillip

Job Details: 02/10/2022

Unit wont drain on arrival. Disconnect the hose from the air gap and ran a drain cycle. Pumped water great. Removed air gap and noticed it was clogged. Bypassed the air gap with customers approval. Everything is working great. Customer was happy that was all it was.

We serviced a

GE MICROWAVE

Model JVM1750SP1SS

Near Minneapolis, MN 55401

Delton

Job Details: 02/10/2022

"Found that the door micro switch shorted and caused fuse to blow. Customer approved estimate. Replaced door microswitches and fuse, Tested and heated water. Microwave is working good.I quoted total with trip charge. ; used 3 MICRO7 (3/16' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock, states that autho needed"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC60KS1

Near Minneapolis, MN 55419

Delton

Job Details: 02/10/2022

"Found that ice maker not releasing ice and not harvesting. Also found that there was ice build up under crisper drawer. Customer said filter was hard to take out and put back in. I tested ice maker and it filled but did not find any leaks inside fridge. Im guessing that the filter O ring was leaking and by reseating it, it stopped. He will keep an eye on it.Ice maker estimate approved, ordering ice maker and rescheduling.; ordrd 1 5303918493 (Ice maker)"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLS55IMB0

Near Minneapolis, MN 55418

Nate

Job Details: 02/09/2022

"Not draining. The filter was totally clogged with hair and other stuff. Drain pump is good. Cleaned it all out, drains great now."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9150PW3

Near Minneapolis, MN 55416

Nate

Job Details: 02/09/2022

"Water filling tub when washer is off. Needs new water valve. No leaks now. Works great. ; pckd up 1 WP8181694 (Water valve)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ1

Near Minneapolis, MN 55430

Matt

Job Details: 02/09/2022

"Customer complaint is, ALWAYS HAVE TO UNPLUG IT AS IT MAKES NOISE AND DOOR ISSUE. Inspected and tested. This microwave is in rough shape. The door is broken and is falling apart and keeps beeping like a button is stuck. The grill/vent cover is broken, and the glass turntable is missing and they have one in there that sits crooked. Microwave is going to need a whole new door at minimum and probably the door interlocks Part numbers W11196126, W11196131 for the door and W10701701 for the grill cover and W11402532 for the turntable. ; saved tckt"

We serviced a

LG STACKED WASHER

Model WM3270CW

Near Minneapolis, MN 55406

Nate

Job Details: 02/09/2022

Shaking and banging when it runs. Bearing is good. Floor has a lot of give to it. Flood pan isnt sitting flush on sub floor. Was able to get little shim under dryer to lesson the sound of metal. Customer will probably put a more solid and even sub floor under washer. Nothing to fix on washer.

We serviced a

LG WASHER FRONT LOA

Model WM3488HW

Near Plymouth, MN 55441

Seth

Job Details: 02/09/2022

Failed water valve. I could not duplicate issue per Rob we did both valves. I tested it. The washer is now fixed. Please call and collect thanks.; pckd up 1 5220FR2006H (Single valve) and 1 AJU71030102 (Triple cold)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2315TS0

Near Minneapolis, MN 55444

Matt

Job Details: 02/09/2022

"Customer complaint is, TEMPS WILL TURN OFF AND TEMPS FLASHING FRZR MORE SO THAN FF. ICE MAKER WANTS TO MAKE ICE CONSTANTLY. Inspected and tested. Board and ice maker are bad. Needs a new board and ice maker. Parts on order. ; ordrd 1 A01078804 (Board) and 1 241798231 (Ice maker)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF448AAW/XAA

Near Andover, MN 55304

Matt

Job Details: 02/09/2022

"Customer complaint is, NOT DRAINING SCREEN SAYS 'CHECK DRAIN FILTER' AND 'NOT DRAINING'. Inspected and tested."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS4

Near Rogers, MN 55374

Matt

Job Details: 02/09/2022

"Customer complaint is, LEAKS AT HOSES? Inspected and tested. Found one of the plastic nuts on the heating element was loose and was leaking. Tightened up nut and tested dishwasher. Dishwasher is working great and not leaking. Dishwasher is now fixed."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED92HEFW0

Near Victoria, MN 55386

Phillip

Job Details: 02/09/2022

Dryer wasnt heating and had a line 2 error code. Found out the heating element was burned and shorted replace heater and cleaning inside dryer. Advised customer to get vents cleaned also; used 1 WP8544771 (LONG ELEMENT) from stock

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DI7

Near Chaska, MN 55318

Phillip

Job Details: 02/09/2022

Dishwasher was dead on arrival. Found the switch under the sink was turned off. Turned switch on and now is working properly. Was very sudsy so ran a few cycles and everything is well.

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Albertville, MN 55301

Matt

Job Details: 02/09/2022

"Customer complaint is, house inspector said the washer had signs of leaking. Theres staining on front of the washer, but most front load washers have that. Door is sealing good. I tested washer and its not leaking. Washer is operating normal. If you dont keep the seal and door clean, most front loads will leak a little. Also on these front loads, just opening the door when its wet will cause water to run down the front. Washer is operating normal and not leaking."

We serviced a

JENN-AIR COOKTOP- GAS

Model JDS9865BDP

Near Chaska, MN 55318

Phillip

Job Details: 02/09/2022

"Left side burners Not working. Diagnosed that spark module isnt functioning properly. No way to switch the burners or igniter to test. Ordered new spark module and knobs. Knobs arent functioning correctly. ; ordrng 1 8215557 (Spark module), ordrd 4 WPW10175695 (Knobs)s"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED9800TQ0

Near Chanhassen, MN 55317

Phillip

Job Details: 02/09/2022

Customer said when she had a big comforter in the dryer and would turn off after 4 min. Ran a few loads and couldnt get it to turn off tested the thermistor and tested good also tested the moisture sensors .

We serviced a

MAYTAG DRYER- ELECTRIC

Model DE410

Near Minneapolis, MN 55419

Nate

Job Details: 02/09/2022

"Not heating. Tested heater, its getting 240 volts but not coming on. Needs new heater. Can someone see if they can track one down?; O-emld tckt , states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Minneapolis, MN 55416

Phillip

Job Details: 02/09/2022

On arrival was giving LE error code. Removed rotor and checked it over everything looked good also looked over the stater and looked well. Replaced hall sensor and went through test mode. No error codes also went through spin cycle and no error codes ; used 1 6501KW2002A (HALL SENSOR) from stock

We serviced a

BOSCH DISHWASHER

Model SHS843AF5N/01

Near Loretto, MN 55357

Phillip

Job Details: 02/09/2022

12008381 heat pumpOn arrival had an error code for heat pump. Ohms out the heater and tested bad. Heater is built in to a pump assembly. Quoted customerthats including trip charge that wasnt collected. ; ordrd 1 12008381 (Heat pump)

We serviced a

LG DISHWASHER

Model LDT7797BD

Near Rockford, MN 55373

Phillip

Job Details: 02/09/2022

"When we arrived the dishwasher had been running for a while. We did not find a active leak but did notice some moisture on the top of the door. We put silicon grease all along the door and closed the door to see where it makes contact to the gasket. There was grease all over the gasket , we did not find any spots without grease so the door is sealing good. When the door shuts it looks like it shuts right. We did notice that the rack is rubbing on the inner door. We are unable to find a leak point. We could replace some parts but have no guarantees the parts will fix the issues. Parts recommend below. 5221ds1001e inlet valve Aec74337401 fill funnel assembly MDS65210501 blower gasketMDS65210402 Bottom door Tub Gasket 3920DD3005D Tub Seal ; snapped 4 QuickPics, states that autho needed"

We serviced a

MAYTAG WASHER TOP LOAD

Model A107SA

Near Minneapolis, MN 55419

Nate

Job Details: 02/09/2022

"Leaking. Took panel off front, needs new hose that runs from tub to drain pump, and new clamps. May need new drain pump too as hose clamp is super rusted onto the pump. Can someone see if they can track this hose, 2 clamps, and pump?; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01DJSS0

Near Corcoran, MN 55340

Seth

Job Details: 02/09/2022

White residue on all the dishes. Upon arrival and inspection I found the dishwasher was heavily contaminated with hard water and minerals. I checked dishwasher it had great pressure and temperature. I tested the water and found it extremely hard. I use some vinegar and was able to clean up one of the glasses supplied by the customer. The unit needs to have a citric acid based cleaner ran in it until they fix their water softness issue. I recommended they use a cleaner every month after they use a few in succession to clear the contamination. The dishwasher is working as designed and the customer will work on their water chemistry problem.

We serviced a

GE DISHWASHER

Model CDWT980V05SS

Near Apple Valley, MN 55124

Delton

Job Details: 02/09/2022

"Customer says when they shut dishwasher door it and the indicator light is off it still make noise and sounds like its running. When they press start the dishwasher indicator light is on and dishwasher runs.I found that the start/reset button is the same and when you cancel the cycle the dishwasher drain pump will run for 75 seconds before dishwasher is actually off. I showed this to customer and showed user manual that says so. Customer is now aware.No issue with dishwasher, it is working good."

We serviced a

DCS RANGE- GAS

Model RGU-305-N

Near Minneapolis, MN 55419

Nate

Job Details: 02/09/2022

Not heating on bake. Replaced a bad ignitor. Heats and ignites great now.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE DRYER- ELECTRIC

Model DJXR433EG6WW

Near Minnetonka, MN 55305

Nate

Job Details: 02/09/2022

"Timer and knob broken. Replaced both, works great now.; pckd up 1 WE4M359 (Timer) and 1 WE01X20375 (Knob)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACRS

Near Plymouth, MN 55441

Nate

Job Details: 02/09/2022

Door spring is broken so the flap pops open and you have to manually push it shut. Ordered a new door spring and Im coming back next Tuesday to install.; ordrd 1 DA81-01345B (Spring)

We serviced a

GE RANGE- ELECTRIC

Model PSS93YP1FS

Near Minneapolis, MN 55446

Seth

Job Details: 02/09/2022

Wont broil electrical flashing when cooking pizza. Failed broil element was found. Part is on order; ordrd 1 WB44X29151 (Broil element)

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGF367CGSC

Near Big Lake, MN 55309

Seth

Job Details: 02/09/2022

Not heating on bake. The ignitor had failed. I replaced it and tested the range. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock