Service History 79 - Omega Force Appliance Repair

We serviced a

ELECTROLUX REFRIGERATOR

Model EW23CS75QS1A

Near Eden Prairie, MN 55347

Adam

Job Details: 07/28/2022

Unit was cooling. The evap was dry. Pulled fridge out on protective mat. Found the compressor wasnt running. Unit has a compressor inverter. Installed new one to test unit. Still didnt work. Found that the compressor windings tested good. Put unit in service mode. Ran just the compressor which it fired it up and started working. Checked the DC and AC voltage to the inverter. Was reading low. The control board isnt sending the correct power to the inverter. Ordered new board and rescheduled. ; ordrd 1 5304499463 (Board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS23R4AW2

Near St. Cloud, MN 56303

Seth

Job Details: 07/28/2022

"Leaking, plugged defrost drain. I defrosted and tested drain with 4oz of water, it is now draining."

We serviced a

WHIRLPOOL MICROWAVE

Model MH7140XFQ

Near Sartell, MN 56377

Seth

Job Details: 07/28/2022

Microwave handle is falling off a door is cracked. Upon arrival and inspection I found a broken handle and outer cover. Both parts are still available I went to reschedule to come back and customer stated they are only looking for a replacement. I told him that the repair was what was authorized and she said she would give a call to American home shield. Please send this in the authorizations as a customer declines repair is looking for replacement options only.; saved tckt

We serviced a

GE RANGE- GAS

Model JGBS60REK1SS

Near Saint Paul, MN 55104

Nate

Job Details: 07/28/2022

"When cook top burners ignite they barely have flames. Checked gas line coming to range, no hiss of gas as Im disconnecting the line. When line is completely disconnected, I could put my nose to the line and smell and theres hardly a whiff of gas. Checked in the basement but couldnt find any place where the gas was shut off. They had gas turned off for a couple days for renovation work, then turned back on. They will have a plumber come out to look at the gas line. I reattached line with plumbers cement."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA400PJHDWR/AA

Near Saint Paul, MN 55104

Nate

Job Details: 07/28/2022

"Washer spins great, drains great, washes great, and can get it to spin and drain if you put it on a drain cycle or rinse and spin. But on a regular wash it gets to the spin and drain portion and it stops. Has a bad main PCB. "

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Minneapolis, MN 55417

Nate

Job Details: 07/28/2022

Not draining. Ended up bypassing air gap. The rubber water line from the air gap to the garbage disposal was all kinked and couldnt get kinks out. Drains great now.

We serviced a

GE RANGE- GAS

Model JGSP48S0H2SS

Near Minneapolis, MN 55419

Nate

Job Details: 07/28/2022

Not heating on bake. Replaced ignitor and some melted wires and connectors. Replaced screw with bolt and nut where ignitor connects to burner assembly. Heats great now. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

DANBY REFRIGERATOR

Model DBC047D1BSSPR

Near Minneapolis, MN 55410

Nate

Job Details: 07/28/2022

"Not cooling. Found compressor and condenser fan not running. With 3-1 hard start connected to compressor it ran immediately. Installed new 3-1 and compressor running, told customer to call tomorrow if its not cooling, because that would mean it has a sealed system issue and we will refund for the repair. ; used 1 RCO410 () from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Hopkins, MN 55343

Nate

Job Details: 07/28/2022

"whirlpool fridge, I ran it through test mode. Passed all tests. Customer said once every couple months itll stop cooling. All they do to get it to cool again is unplug it for a few seconds and plug it back in, and then it starts running and is good for another couple months. No weird sounds. No frost build up or water anywhere. Its been working good for the last couple weeks. On mph the main PCB is the second most replaced part. Also, their Icemaker doesnt make ice. I cycled it in test mode. thats the 3rd most replaced part. Icemaker actually passed all the tests, harvesting, heating, filling with water.W10807388 quoted for the main PCB.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3

Near Eden Valley, MN 55329

Seth

Job Details: 07/28/2022

No heat bad vent was found 12 mph at side of house. I replaced The thermal fuse. The dryer cycled great 200f to 104f. The customer will get the vent cleaned before using again.; used 1 WP35001193 (THERMAL FUSE) from stock

We serviced a

AMANA RANGE- GAS

Model Arg7600cc

Near Maple Grove, MN 55369

Matt

Job Details: 07/28/2022

"Customer complaint is, BURNER OPERATION ISSUES, ALL FOUR BURNERS ARE NOT IGNITING ON THE RANGE. WILL WORK PERIODICALLY. Inspected and tested. Everything is working perfectly for me. It could be the spark module, but Im not entirely sure because its working perfectly and I cant get it to fail."

We serviced a

LG REFRIGERATOR

Model FXS24663S

Near Eden Prairie, MN 55346

Adam

Job Details: 07/27/2022

Unit wasnt cooling. Disassembled the back cover and found the compressor running. Also all the fan are running properly in the unit. No error codes are presented. Disassembled freezer evap cover to see the frost pattern. When I did so there was no frost pattern. I added photo. Unit has a sealed system issue

We serviced a

KENMORE WASHER TOP LOAD

Model 796.3162331

Near Eden Prairie, MN 55347

Adam

Job Details: 07/27/2022

Disassembled unit and tub to clean out unit. Reassembled unit tested with customer everything is working properly.

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR5636LQ0

Near Chaska, MN 55318

Adam

Job Details: 07/27/2022

Unit was making a thumping noise when running. Found once disassembled a little piece of metal that must have been in a pocket at one time stuck in the felt that the drum rides on. Also notice the rollers were squeaky. Used repair kit 4392065 from truck stock. Reassembled unit and now running properly. Customer really needs to get the vent cleaned out they had no air flow out side the house. Also has expandable crinkle vent for the whole exhaust. ; used 1 4392065 (REBUILD KIT) from stock

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Buffalo, MN 55313

Matt

Job Details: 07/27/2022

"Customer complaint is, Customer complaint is, FRIDGE IS NOT WORKING. Inspected and tested. Found the FF compartment was only 52F and freezer was 25F. Both the FF and freezer evaporators are frosted over 100 percent and both defrost heaters dont come on. Fans are all working. Needs a new board. Installed new main board and tested. Defrost heater is now working. Refrigerator is now fixed."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2513241

Near Minneapolis, MN 55431

Nate

Job Details: 07/27/2022

"Washer has been leaking a lot of water. The gearcase is bad, off kilter, rods are good. Its been grinding down the sides of the washer, shakes bad. Customer replacing unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Saint Paul, MN 55108

Delton

Job Details: 07/27/2022

"Found that the freezer is cooling but evaporator fan is not running. Checked all other functions and is working. No power to fan motor. Appears that control board (jazz board) shorted and appears that evaporator fan caused that short. Customer approved estimate.; ordrng 1 Jazzboard (Jazz board), ordrd 1 W11024089 (Evaporator fan motor)"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED72HEDW1

Near Chaska, MN 55318

Adam

Job Details: 07/27/2022

Installed W10849080 control board from last diagnosis now unit is working properly

We serviced a

BOSCH DISHWASHER

Model SHPM88Z75N/01

Near Chanhassen, MN 55317

Adam

Job Details: 07/27/2022

Unit was getting a E7 code which is a bad fan code. Replaced fan motor assembly 12009748. After unit was installed ran through diagnostic mode and unit ran through with no problem. Unit is now working properly

We serviced a

SAMSUNG DRYER- GAS

Model DV218AGW/XAA

Near Anoka, MN 55303

Phillip

Job Details: 07/27/2022

cust advised t0 he cleaned the venting and lint filter area/cust ran on timed dry and auto dry and stopped with error code. I tested the thermistor from the board and it was around 13 ohms. The new one was around 9. I quoted BB. I replaced the thermistor. We put wet towels in the dryer and ran a normal cycle. It seems to be working good now. ; used 1 WP35001191 (THERMISTOR) from stock

We serviced a

GE MICROWAVE

Model PVM9005SJ3SS

Near Albertville, MN 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, COMPLETELY DEAD. Inspected and tested. Found the 20 amp fuse was blown because one of the door switches has failed. Also the switch holder is wore out. Microwave needs to be removed to install fuse. Installed new switch holder, 3 switches and fuse. Tested microwave and its working great. Microwave is now fixed. ; used 1 WB06X10610 (SWITCH HOLDER), 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGEF3055MBC

Near Saint Paul, MN 55108

Delton

Job Details: 07/27/2022

Control board is shorted and not responding. Power goes to board but nothing else. Im assuming everything else is working but not %100 until i can get power. Customer declined estimate and will purchase new one.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV395GTPARA/A101

Near Saint Michael, MN 55376

Matt

Job Details: 07/27/2022

"Customer complaint is, NOISY. I disassembled dryer and the rollers and idler pulley look great. The blower wheel is packed full of lint, causing it to vibrate. I vacuumed out inside of dryer and cleaned out the blower wheel. Reassembled and dryer sounds great. Dryer is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Saint Paul, MN 55117

Delton

Job Details: 07/27/2022

Found that leaking from diverter also stainless steel water line water valve has slow drip. Also found that heater element is open. Customer will think about it and call back if they want to proceed. Sump assembly part# WPW10671941; Heater element W10518394

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED5600XW0

Near Mound, MN 55364

Adam

Job Details: 07/27/2022

Unit was making a squeaky noise. When it first start it really squeaked. Disassembled unit and found the idler was bad. Replaced the idler and cleaned the inside of the dryer. Reassembled unit and now working great. Used WPW10547292 truck stock idler; used 1 WPW10547292 (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM3

Near Rogers, MN 55374

Matt

Job Details: 07/27/2022

"Customer complaint is, NOT CLEANING DISHES. Inspected and tested. Circulation pump is working, but doesnt sound like its putting out a lot of pressure. Also the soap dispenser door is broken and not always opening. I ran it through diagnostics and there was no errors and the heater was working great. Needs a new circulation pump and dispenser. ."

We serviced a

LG REFRIGERATOR

Model LFXS26973S/01

Near Saint Paul, MN 55116

Delton

Job Details: 07/27/2022

Wrong part shipped. Ordering part again and rescheduling.; schdld next appmnt for 7/29 FRI !

We serviced a

LG DRYER- ELECTRIC

Model DLEX3470V

Near Albertville, MN 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, TAKES A LONG TIME TO DRY. Inspected and tested. Turned dryer on and it got up to 245F really fast. I disconnected vent from back of dryer and then heat was cycling perfectly between 200F and 135F and airflow on back of dryer is 30mph. I cant check the outside because it comes out the second story. Dryer is testing perfectly. The problem is with the vent. I showed this to the mother in law that let me in."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EP/A303

Near Otsego, MN 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, STOPS MID CYCLE & KEEPS FOREVER TO DRY & TURNS ON & THEN OFF CONTINUOUSLY DURING CYCLE. Inspected and tested. Found the wrinkle prevention was on and thats why it would turn on and off continuously. I started dryer on a timed dry cycle and watched it for over 20 minutes and it was cycling perfectly between 190F and 130F. Airflow on outside of house is 19 mph. Customer is using sensor dry cycles and is running very large loads. In test mode the sensor bars are testing good. I advised customer that if you have really large loads, or loads with fabric that dries quicker than other stuff it can shut down early. I advised customer to try using timed dry and see if that helps. Dryer is testing perfectly."

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN1WW

Near Otsego, MN 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, SMELLS FUNNY AFTER LOAD IS DONE. Customer said it smells musty or like dirty socks. I filled, agitated, drained and spun the washer and everything was working perfectly and I did not smell anything abnormal. It could be sewer gases coming from the stand pipe in the wall, but I didnt smell anything. I advised customer to run a heavy duty washer cleaner through the washer and see if that helps."

We serviced a

WHIRLPOOL DISHWASHER

Model WPW10671941

Near Saint Paul, MN 55116

Delton

Job Details: 07/27/2022

"Found that the motor is bad, getting power but not running and then cut off heater. Heat is working and gave estimate for new sump assembly. Customer will think about it and call back if they want to proceed.part# WPW10671941 would need to be ordered."

We serviced a

GE REFRIGERATOR

Model GFSS2HCYASS

Near Farmington, MN 55024

Delton

Job Details: 07/27/2022

"Found that ice maker wont cycle. Replaced ice maker, tested and just had trickle. I also replaced water valve, tested and ice maker filled and is working good.; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

GE DISHWASHER

Model PDW1860K00SS

Near Minneapolis, MN 55407

Nate

Job Details: 07/27/2022

"Dishwasher not cleaning well. Put in test mode. Fills, circulates, heats, and drains great. Found the drain line was not looped up. Mounted line so its looped up. Customer said they often will see food stuck to dishes. This will help stop back flow. Tested water. Water is hard. Recommended water softener. They use cascade. Recommended finish quantum. Dishwasher runs great. Filter clean. Both spray arms spray."

We serviced a

LG STACKED WASHER

Model WM1388HW

Near Minneapolis, MN 55408

Nate

Job Details: 07/27/2022

"Washer was leaking bad and the spray nozzle on the top of the bellow came out of place. Was able to get nozzle repositioned correctly. Found the reason why it would be leaking was because the drain line by the filter is missing the plug. Will need to order plug and have it shipped to them once they supply an address. They will call me later to give the ship to address. Part 5006EN3015A; ordrd 1 5006EN3015A (Plug), states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 665.15112K211

Near Minneapolis, MN 55405

Nate

Job Details: 07/27/2022

"Not washing or draining. Found the sump area all clogged up with fat. Cleaned fat out of filter and sump, ran dishwasher on a couple cycles, it drains, fills, runs and heats great. Showed owner how to clean it too."

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF4A

Near Saint Paul, MN 55117

Nate

Job Details: 07/27/2022

"Dishwasher shuts off or stops at random points. Verified the heater works well, fuses good, runs and circulates well. Cant get it into test mode. Stops on abnormal cycle at random points. 6 minutes one time, 18 another time. ; ordrd 1 A11147301 (Control board)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS1

Near Roseville, MN 55113

Nate

Job Details: 07/27/2022

"Leaking water, which pools up underneath the dishwasher. Watched it run and found water was leaking from the Diverter. Replaced the Diverter seal, no leaks. ; used 1 WPW10195677 (DIVERTER SEAL) from stock"

We serviced a

KENMORE STACKED WASHER

Model 417.6171251

Near Blaine, MN 55434

Phillip

Job Details: 07/27/2022

"Complaint is that it does not fill well and lid was locked. I put into a spin and canceled the cycle. The lid unlocked. When on delicate cycle with cold water the cold valve buzzes. On a normal cycle and hot only the hot water trickles in. The room is so small I cant get the unit pulled out far enough to get behind it. A previous tech got it out and left in the hallway. The customers daughter was able squeeze behind to hook it up. We would need 2 men and a water valve. Attention FW Water valve 137353500; snapped 4 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA

Near Minneapolis, MN 55418

Nate

Job Details: 07/27/2022

"Unit super frozen up behind evaporator cover. Customer unplugged fridge yesterday but cover still frozen. Steamed evaporator until I could get the cover loose and remove it. Put into forced defrost, heater only came on with jumper. Has a bad fuse. Getting one and coming back on Friday. Already installed new temp sensor. Only need to install fuse when I come back. ; used 1 DA32-10104N (TEMP SENSOR) from stock, ordrd 1 DA47-00301D (Fuse)"

We serviced a

GE DISHWASHER

Model GDF630PMM0ES

Near Plymouth, MN 55442

Nate

Job Details: 07/27/2022

"Dishwasher is dead. Pulled down the board and it is doing the strobe flash. Needs a new main PCB. Quoted 444, but I could not find anyone who has it. WD21X24804. PW searched, backorder until September. Customer buying a new one today."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD8000DW4

Near Minneapolis, MN 55443

Phillip

Job Details: 07/27/2022

"The dryer was making a loud squeak sound. I found 4 of the 5 rollers were bad and the idler was bad. I quoted BB price. I replaced the idler pulley and 4 rollers. It sounds good now. ; used 2 349241T (), and 1 279640 (ROLLER) from stock"

We serviced a

UNKNOWN RANGE- GAS

Model UPN90FDVGGILP

Near Minnetonka, MN 55345

Phillip

Job Details: 07/27/2022

The top works fine but the oven would not heat. The bake and broil would not spark to light the burners. I replaced the spark module that was sent to the customer. All the ignitors are sparking now. The bake burner did light but the flame is low and the pressure is low. All the top burners have low flames. This has been converted to propane. I advised the customer to have the plumber back out who hooked it up and test the pressure.

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Minneapolis, MN 55447

Phillip

Job Details: 07/27/2022

"The customer said the dishwasher is not washing dishes good and make a sound. I started the dishwasher and let run. After a few minutes I open the door, I found the whole bottom was full of suds. I cut the suds with vegetable oil, it took several cycles to clean up. She also mentioned that a brown liquid leaks from the right side under the door. I found the door gasket has a rip in it towards the bottom. The customer is going to use as it is."

We serviced a

SAMSUNG RANGE- GAS

Model FX510BGS

Near Minneapolis, MN 55446

Phillip

Job Details: 07/27/2022

The oven had a gas smell when using the oven. I checked the burner for cracks and it was good no cracks. I started the oven and the ignitor was slow to flow and only draws 2.89 amps. When the gas cam out and the burner was heating the gas valve was cycling on and off. I replaced the ignitor and tested the oven again. Now it heats up fast and the burner does not cycle. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

BOSCH DRYER- ELECTRIC

Model WTVC3300US/10

Near Osseo, MN 55311

Phillip

Job Details: 07/27/2022

The dryer would not heat at all. I took it all apart and found the hi limit thermostat was tripped. I pushed the red button to reset the thermostat. I put it all back together and tested the air flow. The air flow test good. I ran a heat test to see if it was over heating. On a time dry the hottest it got was 153 then it cycled back on at 120. I let run for 10 minutes and it was cycling good.

We serviced a

GE COOKTOP- GAS

Model PGP953SET4SS

Near Maple Grove, MN 55311

Phillip

Job Details: 07/27/2022

I left the knob in between the 2 doors.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHMXKB03

Near Farmington, MN 55024

Delton

Job Details: 07/27/2022

Found that the evaporator drain was frozen over and then caused leak into refrigerator. Defrosted drain and added heat probe to prevent problem from happening again. Refrigerator no longer leaks and is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDWP

Near North Saint Paul, MN 55109

Nate

Job Details: 07/26/2022

Installed control board and fresh food sensor. Fridge is cooling great and running great now.

We serviced a

GE DRYER- ELECTRIC

Model gtdx200em0ww

Near Minnetonka, MN 55305

Adam

Job Details: 07/26/2022

Unit timer couldnt spin and knob busted replaced knob and timer. Tested unit works great Timer We4M533Knob WE01X20374

We serviced a

GE WASHER FRONT LOA

Model GFW850SPN1RS

Near Chanhassen, MN 55317

Phillip

Job Details: 07/26/2022

The motor pulley was loose and just spinning. Today when I removed the rear panel I found the drive belt was broken. I replaced the motor and now ordered a belt. ; ordrd 1 WH03X29522 (Belt)

We serviced a

SAMSUNG RANGE- GAS

Model NX58J56005G/AA

Near Roseville, MN 55113

Nate

Job Details: 07/26/2022

"Not igniting or baking. Found a bad ignitor. Roughly 4 times a year the breaker will trip when theyre using the oven. Not sure if other components are on the same circuit. Unable to test to see what could cause that, possibly the bad ignitor did though. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

LG RANGE- GAS

Model LDG3036ST/01

Near Maple Grove, MN 55311

Phillip

Job Details: 07/26/2022

"The customer said the display is blank and the upper oven light would not shut off. They had the range unplugged. . It will need all the boards replaced.. Parts neededEBR71261601, AGM73329010, EBR76664501, EBR64624702, EBR72822801; snapped 7 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4815EW1

Near Osseo, MN 55311

Phillip

Job Details: 07/26/2022

"When the dryer starts up it makes a squeak. I found the left roller was seized. I replaced the rollers, idler and belt with the rebuilt kit. The dryer sounds good now. ; used 1 4392065 (REBUILD KIT) from stock"

We serviced a

KENMORE DISHWASHER

Model 66513923K012

Near Minneapolis, MN 55418

Nate

Job Details: 07/26/2022

Leaking from sump assembly. Needs new sump assembly. Quoted L14 labor and 260 for part WPW10418332. Coming back 8/1 to install. ; ordrd 1 WPW10418332 (Sump assembly)

We serviced a

GE MICROWAVE

Model JNM1541DM2BB

Near Minnetonka, MN 55305

Adam

Job Details: 07/26/2022

Units handle was busted at the bottom. Disassembled door to remove handle. Replaced handle and reassembled now unit is working properly installed WB15X24435

We serviced a

GE DISHWASHER

Model DDT700SMN3ES

Near Buffalo, MN 55313

Matt

Job Details: 07/26/2022

"Customer complains that her dishes arent being washed well and the user interface jumps from selection to selection automatically on its own. Upon arrival and inspection I hooked up my Smart HQ device and found a diverter position error and Manny UI stuck button errors. This is the customers third dishwasher that has had multiple failures under one year old. The two before leaked and caused damage to her home. WD21X25367 - UI back order until after 8/8, WD19X25700 - shows out of stock back ordered as well. Only one of the parts that GE shipped was the right part. I installed WD19X25700 circulation pump supplied by GE and we still need the UI part number WD21X25367. Also the diverter has failed. We also need part numbers WD19X25637 and WD19X26398 for the diverter. Thanks. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800XQ1

Near Minneapolis, MN 55424

Adam

Job Details: 07/26/2022

Wont go through any cycle would just stay at fill. Found in test mode it would fill but not spin or agitate. Tested from the board the shifter motor. It tested bad. Replaced shift actuator. Now unit is working properly used WPW10006355 from truck stock. Unit is working properly now. Unit is on carpet in the basement. I recommend putting it on the concrete floor to help with the shaking; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WED4815EW1

Near Osseo, MN 55311

Phillip

Job Details: 07/26/2022

When the washer is loaded and has water in it the whole basket assembly sits low and the motor hits the ground. Even with just a little water the whole thing is low. After tested I determined it needs the shocks and shifter. Quoted BB. ; ordrd 1 W10913953 (Shifter) and 1 W10780045 (Shocks)

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBS247dwh6

Near Minneapolis, MN 55424

Adam

Job Details: 07/26/2022

"Oven was getting a F3 error good. Per whirlpool its a thermostat error tested each thermostat and they were good also checked from the board they were good also indicating the wiring is fine. So that leaves the control board. There is no test for the board just replace. Went through all steps whirlpool wants and tested bad. No control boards available needs to send for repairs; saved tckt , states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDG6800AWW

Near Champlin, MN 55316

Phillip

Job Details: 07/26/2022

When the dryer runs it makes a loud squeak. I pulled the dryer apart and found the idler pulley was seized. The rear rollers are good. I cleaned and oiled the rear rollers and replaced the idler. It sounds good and heats good. ; used 1 WP6-3700340 (IDLER PULLEY) from stock

We serviced a

GE STACKED WASHER

Model N

Near Rogers, MN 55374

Phillip

Job Details: 07/26/2022

When the washer drains it leaks. I started the washer and removed the front panel. I found water leaking from the drain hose. There is a small hole in the hose. I gave the customer a BB quote plus 75 for using air sled. Im ordering the drain hose. ; ordrd 1 134592700 (Drain hose)

We serviced a

MAYTAG WASHER TOP LOAD

Model MTW6700TQ1

Near Shorewood, MN 55331

Adam

Job Details: 07/26/2022

Unit would leak a small amount of water filled and drain unit a bunch of times and couldnt get any water to leak. Underneath. I did find that when I removed the top the water fill dispenser was leaking and dripping down the side. Quoted customer for that part WPW10106990 and rescheduled ; ordrd 1 WPW10106990 (Fill dispo)

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH4000AWW

Near Minneapolis, MN 55418

Nate

Job Details: 07/26/2022

"Bearing is detaching, sounds like an airplane. Wasnt draining but as soon as I took plugged lint trap off the hose it drained great."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN406ESS01

Near Minneapolis, MN 55405

Nate

Job Details: 07/26/2022

"Replaced spring assembly for door. Hinges are straight and uniform. Grease on gasket that slides on cabinet. Door doesnt fully seal though, and the top sticks out towards me. Explained to customer that its either hinges or door or cabinet. Hinges look good though. Nothing binding anything up. Replaced water filter. Didnt have ice arm extension on me so have to come back with that next week. Will only charge for filter and ice arm flap. ; schdld next appmnt for 8/4 THU PM"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1826LM8

Near Rogers, MN 55374

Phillip

Job Details: 07/26/2022

I found small drops of water are dripping down from the fresh food air cover. The drains are clear and the ice maker is not leaking or dripping water. The fresh food temp was colder than 37 when it was set to normal setting. I moved warmer and put insulation tape around the foam seal. I also put some clear silicone at the top of the fresh food compartment where the cabinet and Linder meet. Advised the customer that the foam get weaker with age and the whole compartment mag not be keeping the warm air out as good as it use to.

We serviced a

LG MICROWAVE

Model LMV1680ST

Near Big Lake, MN 55309

Matt

Job Details: 07/26/2022

"Customer complaint is, SHUT OFF DURING USE AND NOW NO LONGER WORKS. Inspected and tested. Found the high voltage fuse was blown and the top door switch was melted. Installed all 3 new door switches and new fuse. Tested microwave and its really loud and blew the fuse again. Installed new magnetron and new fuse and now it sounds great, but is still blowing the fuse. Needs a new transformer. Installed new transformer and tested. Microwave is working great. Microwave is now fixed."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2710231

Near Saint Michael, MN 55376

Matt

Job Details: 07/26/2022

"Customer complaint is, LID LOCKS AND SENSES AND THEN UNLOCKS AND PAUSES. Inspected and tested. Found the drum wouldnt turn. I removed the belt and was able to break it free by turning the pulley. Put it in test mode and in a spin its roaring. Needs a new gear case."

We serviced a

KITCHENAID REFRIGERATOR

Model KRBL102ESS00

Near Albertville, MN 55301

Matt

Job Details: 07/26/2022

"Customer complaint is, BOTTOM FREEZER WORKS GOOD- FRIDGE NO COOL. Inspected and tested. FF compartment was at 55F and freezer was 4F. Removed evaporator cover and found the ball of ice in the upper right corner. Also the evaporator fan is barely turning. The sealed system has failed. Customer is going to replace the refrigerator."

We serviced a

ELECTROLUX WASHER TOP LOAD

Model FWS1233FS2

Near Minneapolis, MN 55404

Nate

Job Details: 07/26/2022

Squealing when it runs. Theres oil everywhere inside the washer. The belt is shredded too. Needs new belt and transmission.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDE500VW1

Near Long Lake, MN 55356

Adam

Job Details: 07/26/2022

Was making a squeaky noise when running. Unit is a stacked unit in a closet. Was able to take the front bottom off and found the idler had failed. Replaced idler with truck stock 279640 now unit is working properly ; used 1 279640 (ROLLER) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD4800BQ2

Near Minneapolis, MN 55404

Nate

Job Details: 07/26/2022

"Not heating. Found a blown fuse and broken belt. Cleaned all lint out and oiled rollers. Replaced belt and fuse. Runs and heats great now. Need to clean vent though. ; used 1 WP3392519 (THERMAL FUSE), and 1 661570V (BELT) from stock"

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Otsego, MN 55330

Phillip

Job Details: 07/26/2022

The whole unit was not cooling at all. The fans all work but the compressor was not working. I tested for voltage at the inverter and the inverter is getting 120. I replaced the inverter board. The compressor came on and its cooling down. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Albertville, MN 55301

Matt

Job Details: 07/26/2022

"Customer complaint is, DOOR CABLE BROKEN? DOOR FALLS DOWN- HANDLE PLASTIC SHROUD CRACKED TOO. Inspected and tested. Found both door cables broken and the plastic base that holds the springs are both broken so I cant remount the new springs. Customer is just going to use as is for now and replace it in the future."

We serviced a

LG WASHER TOP LOAD

Model WT7300CW

Near Albertville, MN 55301

Matt

Job Details: 07/26/2022

"Customer complaint is, START BUTTON WON'T WORK. Inspected and tested. Found the start button wouldnt respond and the dial is only randomly working. Needs a new UI board. ."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVWH02

Near Eagan, MN 55122

Delton

Job Details: 07/26/2022

Found that the water filter hosing is not sealing the water filter and causing slow dispense of water and leaks when I took out the water filter. Customer approved estimate. Ordering water filter housing and rescheduling.; ordrd 1 Wpw1021138 (Water filter housing)

We serviced a

SAMSUNG WASHER TOP LOAD

Model WF42H5000AW/A2

Near Apple Valley, MN 55124

Delton

Job Details: 07/26/2022

Customer says leaked all over floor and into ceiling into kitchen. When I got here clothes and water were still in washer and found that the door boot spring clamp was not attached and door boot was half off. I dont know why door spring for boot had fallen off and that is reason for leak. I put door boot spring back on and ran quick load with clothes and it completed cycle with no leaks. I informed customer that more items of clothing the better to balance out washer. Washer is working good and no leaks as im here.

We serviced a

LG WASHER FRONT LOA

Model WM3370HWA

Near Lakeville, MN 55044

Delton

Job Details: 07/26/2022

"Found that drain pump is bad. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLE1101W

Near Lakeville, MN 55044

Delton

Job Details: 07/26/2022

"Replaced control board, tested and dryer no longer runs by itself when door is shut. Dryer is running, heating and working good."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.267525

Near Minneapolis, MN 55438

Delton

Job Details: 07/26/2022

"Found that lid switch is bad. Owner approved estimate. Replaced part, tested and washer now fills, agitates, drains and spins. Washer is working good.Office: please contact owner and collect payment.; used 1 WP8318084 (LID SWITCH) from stock"

We serviced a

GE REFRIGERATOR

Model GTE16GTHCRWW

Near Minneapolis, MN 55407

Delton

Job Details: 07/26/2022

"Customer said he would get loud rattling drilling noise from refrigerator that would last whole time that refrigerator would be cooling. In last 3 days he said the noise stopped. Am im here the noise is not happening. I checked evaporator and it is clean, nice frost pattern but when I manually spin evap fan there is a slight rattling noise. I checked condenser fan and compressor and they are running quiet.I am assuming that the evaporator fan is bad but explained to customer that it would be louder if he were to open the freezer door and that would pin point the noise. If that is the case the evaporator fan motor would need to be replaced. CUstomer will wait until noise comes back and try to pin point it and call back.Evaporator fan motor WR60x31522"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV219AGW/XAA

Near Plymouth, MN 55446

Adam

Job Details: 07/26/2022

Customer was getting a gas smell from dryer. Customer had gas turned off on arrival. Turned gas on and put leak detector all over any connections to the dryer. Then I removed the top of the dryer and ran the unit. The igniter was working properly and no gas smell inside the dryer I did find there was some bubbles from the leak detector on the connections to the dryer very small but they were their. Tighter fitting and ran dryer and put more leak detector on the joint. Now unit is making any bubbles for leaks and dont get any smell; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE STACKED WASHER

Model 11047512601

Near Minneapolis, MN 55417

Delton

Job Details: 07/26/2022

"Replaced hose, tested and no leaks. Washer is working good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Minnetonka, MN 55345

Adam

Job Details: 07/25/2022

Unit would have a humming noise at times. If they would open or shut door or push on door it would go away. Found that the back coil fan was rubbing slightly. I tried my best to adjust the fan and feet on the fridge to make it go away. If noise comes back we will have to put in new fan and brktW11387394 fan motorWPW10189184 fan shroud

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model FASE7073LW0

Near Minneapolis, MN 55401

Nate

Job Details: 07/25/2022

"Not running. Has a bad motor. It just hums, and runs if you give it a kick start. Quoted for motor 5304529782 and for motor and blower wheel if I cant get the wheel off. 131775600 is wheel.."

We serviced a

KENMORE DISHWASHER

Model 587.162534

Near Minneapolis, MN 55412

Phillip

Job Details: 07/25/2022

I found the lower spray arm was melted on the bottom and the wash motor was stopping in the cycle. The main board was bad and the spray arm was bad. Today I replaced both the parts.

We serviced a

ADMIRAL DRYER- ELECTRIC

Model AGD4475TQ1

Near Minneapolis, MN 55412

Phillip

Job Details: 07/25/2022

The customer complaint was the dryer would not heat and the start switch was broken. I found the dryer duct was packed full of lint and the cover outside was plugged up. The cover he has is not for dryers but for bathroom exhaust fans. The stem on the start switch was broken off. I replaced the switch with a arcade switch. The start switch works good. I cleaned the dryer duct and cut some openings in the cover outside. I showed the customer wrong cover and advised to replace it. ; used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Becker, MN 55308

Matt

Job Details: 07/25/2022

"Customer complaint is, WHEN STARTED GETS PE ERROR CODE. RARELY GOES THROUGH A CYCLE. Inspected and tested. Washer is missing the model and serial number tag, but I found a sticker on the inside with a model number. Everything tested good in test mode. The wires to the pressure sensor are damaged and the connector on the board is also damaged. The wiring harness has already been replaced, because they left the old one in there. This washer is going to need a new board, wiring harness from the board to the pressure sensor which I cant find on the parts diagram and a new pressure sensor and hose. Board part number is EBR32268015. ; saved tckt , states that autho needed"

We serviced a

HOTPOINT RANGE- GAS

Model RGB790SEHASA

Near Minneapolis, MN 55427

Phillip

Job Details: 07/25/2022

The complaint was the broiler would not work but oven works good. I verified the oven works and not the broiler. I tested the broiler and the ignitor tested bad and I do get voltage to the ignitor. I replaced the ignitor and now the broiler is working. ; used 1 4342528 (ROUND OVEN IGNITER) from stock

We serviced a

FISHER PAYKEL REFRIGERATOR

Model E522B

Near Wayzata, MN 55391

Phillip

Job Details: 07/25/2022

The customer complaint is the fresh food is only around 41 degrees. I confirmed the temp was around 40 and the setting was on the coldest setting. I removed the fresh food panels and checked the fan operation. I out a magnet over the reed switch and the fan came on and was working good. I then checked the freezer evaporator frost pattern. The frost pattern was perfect. The freezer fan is also working good. There are no active faults flashing on the display. From my diagnoses it will need the rear main control board and fresh food sensor. The customer said Im the 3rd tech out for the same issue. A previous tech said he thought the fresh food fan was failing. Please order the parts I have listed below if available. Sensor 855203PControl 884252USPFan assembly 821183P; states that autho needed

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDZ600TW1

Near Maple Grove, MN 55311

Phillip

Job Details: 07/25/2022

The sensor bar grill was broken. I replaced the sensor bar grill. It now works as it should.

We serviced a

GE RANGE- GAS

Model JGBP35WEA9WW

Near Rosemount, MN 55068

Delton

Job Details: 07/25/2022

"Found that the igniter is weak and not turning on gas. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA

Near Lakeville, MN 55044

Delton

Job Details: 07/25/2022

Ran test and did not error as im here and no errors found. But I see that door gasket is ripped along bottom corners that for sure could leak and cause the LC error. Ordering door gasket and rescheduling.; ordrd 1 Dd62-00043a (Door gasket)

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Buffalo, MN 55313

Matt

Job Details: 07/25/2022

"Customer complaint is, FRIDGE IS NOT WORKING. Inspected and tested. Found the FF compartment was only 52F and freezer was 25F. Both the FF and freezer evaporators are frosted over 100 percent. Fans are all working. Needs a new board. Board is over are limit. Part number WR55X38248. I advised customer unplug refrigerator and let it defrost for at least 48 hours. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model EC3JHAXRL13

Near Minneapolis, MN 55403

Nate

Job Details: 07/25/2022

"Icemaker not making ice anymore. I checked the optics board and icemaker. Jumped pins 3 and 4 for the board. Icemaker cycled but didnt fill. Then did a jumper on L to V and it immediately filled. Needs new icemaker. Ordered 2198597. Came back today to install. Also, found frozen drain below evaporator. Steamed that out so that water doesnt run down into the freezer anymore. That part is fixed now. ; ordrd 1 2198597 (Icemaker assembly) Icemaker cycled great. Filled with water. Wife was out walking dogs when I was done. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID RANGE- GAS

Model KSEB900ESS6

Near Maple Grove, MN 55311

Phillip

Job Details: 07/25/2022

The front glass is cracked. I cleaned up the loose glass and put foil tape over the remaining stuck on glass and around edges. Some glass pieces stuck in the door hinges. It needs the parts listed. I fixed the drawer and trim piece under the control panel. Glass door WPW10634271Door hinges W11162113 need 2 ; states that autho needed

We serviced a

KENMORE DRYER- GAS

Model 110.948322

Near Lakeville, MN 55044

Delton

Job Details: 07/25/2022

"Customer says takes 2-3 cycles to dry clothes. Found that gas coils were bad and would heat for first 10 minutes then stop turning on gas, I cleaned out inside of lint build up and tested dryer with vent disconnected and it cycles heat good. When i attach the vent heat spikes to 265 which tells me that vent is clogged and will need to be cleaned. Dryer itself is working good but the plastic door handle did break. Ordering door handle and rescheduling.; used 1 5303931775 (COIL KIT) from stock, ordrd 1 Wp8559751 (Door handle)"

We serviced a

FRIGIDAIRE DISHWASHER

Model MDB631RFS3

Near Lakeville, MN 55044

Delton

Job Details: 07/25/2022

Dishwasher has been cleaning and working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS5

Near Edina, MN 55435

Delton

Job Details: 07/25/2022

Found that the evaporator fan motor is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 5304521244 (Evaporator fan motor)

We serviced a

GE REFRIGERATOR

Model GTS18GTHFRBB

Near Minneapolis, MN 55407

Delton

Job Details: 07/25/2022

"Replaced convection fan, tested and it is running and cooling condenser/compressor. Refrigerator is cooling and working good.Office: please contact owner and collect payment.; pckd up 1 Wr17x24348 (Condenser fan assembly)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE55A7700V/A3

Near Dayton, MN 55327

Matt

Job Details: 07/25/2022

"Customer complaint is, BRA WIRE GOT STUCK IN THE DRYER CAN WE HELP REMOVE THAT METAL WIRE. Inspected and tested. Found the wire was in the blower wheel. Removed wire and tested. Dryer is now fixed."