We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Minneapolis, MN 55410
Nate
Job Details: 08/19/2021
Water leaking into fresh food section. Found a leaking filter head assembly. Ordered new one. Coming back to install. W11346623; ordrd 1 W11346623 (Water filter head assembly)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW2
Near Minneapolis, MN 55409
Nate
Job Details: 08/19/2021
"Water lines leaking. Really corroded and rusty. Replaced lines, no leaks now.; used 1 HOSE-WASHERHOSES (48372 6' STAINLESS HOSES) from stock"
We serviced a
KITCHENAID WASHER TOP LOAD
Model KAWE450VAL0
Near Minneapolis, MN 55406
Nate
Job Details: 08/19/2021
"Water has been leaking from the bottom of the tub. Found a bad tub seal. Water has also been spraying out onto the floor, which I fixed by adjusting the drain hose. Installed new seal. No leaks now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Otsego, MN 55330
Matt
Job Details: 08/19/2021
"Customer complaint is, NOT DRAINING, BEEN LIKE THAT FOR 2 WEEKS. EVENTUALLY DRAIN AFTER CANCELING A FEW TIMES(8X). Inspected and tested. Found the air gap on the counter was plugged with glass. Quoted customerto clean out and test. Customer approved work. Cleaned out glass and drained dishwasher 3 times. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK2WW
Near Big Lake, MN 55309
Matt
Job Details: 08/19/2021
"Customer complaint is, DOESNT SPIN OUT THE CLOTHES DRY FOR A MONTH. Inspected and tested. When it goes into a high spin its really loud and crunchy. Transmission has failed."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS517SIW0
Near Becker, MN 55308
Matt
Job Details: 08/19/2021
"Customer complaint is, LIGHTS WORK, DRUM WON'T CYCLE. Inspected and tested. Found it wont spin or agitate. Also the some of the UI display lights are going out so you cant read it. Ordering MCU board and knob assembly. Installed new motor control board and tested. Washer is working great."
We serviced a
KENMORE DRYER- GAS
Model 110.727221
Near Becker, MN 55308
Matt
Job Details: 08/19/2021
"Customer complaint is, not drying properly and will not shut off on its own. Inspected and tested. Found the coils have failed. Installed new coils and tested. Dryer is heating and cycling between 230F and 115F consistently. Timer is advancing now that its heating. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2140CW
Near Saint Michael, MN 55376
Matt
Job Details: 08/19/2021
"Customer complaint is, STINKS AND WATER IS IN THE GASKET AND NOT DRAINING IN THE HOSE. Inspected and found the holes in the door boot were plugged. Showed customer how to clean them out. Customer wanted a quote to replace the boot. Quoted customer to install new door boot. Part number 4986ER0004F."
We serviced a
AMANA DRYER- ELECTRIC
Model NOTAVAILABLE
Near Maple Grove, MN 55369
Seth
Job Details: 08/19/2021
Not drying. Vent only has 4 mph. Heat is present just short cycles. Customer will have their vent cleaned.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG RANGE- GAS
Model LRG3193ST/00
Near Maple Grove, MN 55311
Seth
Job Details: 08/19/2021
Missing segments on the display.
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Maple Grove, MN 55311
Seth
Job Details: 08/19/2021
Customer complains the freezer shuts off on its own then reboot and comes back on. Upon arrival and inspection I found a technical service pointer number W10854827 that had not been addressed and causes this very issue. Part is an order; ordrd 1 W10861568 (Kit)
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ4WS
Near Medina, MN 55340
Seth
Job Details: 08/19/2021
H20 error due to pressure line not being hooked up. This was my bad. I tested using speed wash the washer is now fixed
We serviced a
GE REFRIGERATOR
Model GSH25JSXBSS
Near Minneapolis, MN 55436
Nate
Job Details: 08/19/2021
Fridge was room temperature. Tested the defrost heater and that tests good. Plugged it into a cord and it instantly heated. Bi metal good. Ran fridge for 20 minutes and only frosted 1/4 up. Sealed system issue.
We serviced a
GE REFRIGERATOR
Model GT2SHKXMS01
Near Minneapolis, MN 55426
Nate
Job Details: 08/19/2021
"Freezer is leaking water into fresh food. Found the evaporator drain all plugged up. Steamed out the drain, tray, and around the back panel. Installed heat probe. Drains great now.; used 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM8
Near Maple Grove, MN 55311
Phillip
Job Details: 08/19/2021
"The refrigerator temp the customers said would move up and down and water is leaking out the bottom. I Replaced the jazz control board and found cracks in the defrost drain pan. I am ordering the defrost drain pan.; used 1 W10503278G (JAZZ BOARD) from stock, ordrd 1 W10874836 (Drain pan)"
We serviced a
GE REFRIGERATOR
Model GSS23KGSBWW
Near Eden Prairie, MN 55344
Phillip
Job Details: 08/19/2021
The fridge sides and center strip are very hot. I found the fan blade slipping on the motor shaft. I moved the blade but the fan is still turning slow. Im ordering the fan blade and motor. ; ordrd 1 WR60X24484 (Fan blade) and 1 WR60X10209 (Fan motor)
We serviced a
WHIRLPOOL DRYER- GAS
Model MISSING
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/19/2021
The dryer heats but takes a long time to dry. The dryer is on the second floor and vents through the roof. They had the roof replaced a couple months ago about a month later is when the issue started. The duct behind the dryer was pretty restricted. The Aldo tested bad with my tester. The dryer heats for a while but the longer it heats the less the burner stays on. I disconnected the duct and it was better and the air flow was better. I advised the customer to have the duct cleaned a and the bent cap checked for a screen. I also advised to not use it until its cleaned. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/19/2021
The customer said it does not heat at all. He said it use to and when you open the door steam would come out. In diagnostics I got the 2-1 and 7-1 error. 2-1 is stuck key and 7-1 is heating issue. The heater come on and was drawing 4.5-7 amps . At the end of the diagnostic cycle it gave me error 4-6 which I could not find. I want to order and replace the main control and the soil sensor. The control board is on back order. Please see if we can get the part sooner. No parts have been ordered yet. Parts listed below. 2-1 7-1W11305303 control W11084121 sensor ; states that autho needed
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EP/A3
Near Minnetrista, MN 55359
Phillip
Job Details: 08/19/2021
The dryer was loud. The right rear roller was bad. I replaced the 2 rear rollers. Sounds better. ; used 2 4581EL3001E (ROLLER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 795.73133.410
Near Long Lake, MN 55356
Phillip
Job Details: 08/19/2021
The whole unit was warm. The compressor runs and the fans are running but its not cooling. The compressor has failed and is not working properly..; states that autho needed
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW8527CAW
Near Maple Grove, MN 55311
Phillip
Job Details: 08/19/2021
The clock is completely blank and broil is not working. The broil does wrk the display is just blank so you cant see it. Im ordering the display clock. ; ordrd 1 WP71003424 (Clock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS2
Near Osseo, MN 55311
Phillip
Job Details: 08/18/2021
The wash motor was making noise and not washing well. I verified the wash motor was bad. I replaced the wash motor. I checked for leaks and found no leaks. The new motor sounds good.
We serviced a
AMANA DISHWASHER
Model ADB1500AWS
Near Apple Valley, MN 55124
Delton
Job Details: 08/18/2021
"Soap not dissolving and not cleaning dishes. Also door is hard to shut, door hinges are bent. Found that motor is loud and not spraying water around, also touch pad wont switch wash settings from heavy, normal, light. Touch panel 99003414; right hinge wpw10118637; left hinge wpw10118638; motor 6-919922; wash impeller wp99002659. Customer wants it replaced or cash out.; saved tckt , states that autho needed"
We serviced a
AMANA MICROWAVE
Model AC0184OAW
Near Eagan, MN 55122
Phil
Job Details: 08/18/2021
"This microwave has three issues, the handle is broken, the grille is broken and the display blanks out. Needs new handle, grille and main board. (by FW)"
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Big Lake, MN 55309
Phil
Job Details: 08/18/2021
The timer gets stuck at the end of timed dry and the dryer keeps running. The unit also does not heat. Ordered a new timer. (by FW)
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Plymouth, MN 55446
Phil
Job Details: 08/18/2021
The detergent is left in the cup at the end of the cycle and the bowls have some debirs on them at the end. The other dishes are clean. (by FW)
We serviced a
SAMSUNG DRYER- GAS
Model DV48J7770GW/A2
Near Minneapolis, MN 55442
Nate
Job Details: 08/18/2021
It shuts off randomly with a thermal error code. The dryer gets too hot and trips the resettable thermostat. Airflow behind the dryer is 23. Outside is 9. Temp in dryer with vent disconnected is 205. With vent connected its 260. Took it apart and cleaned and vacuumed out lint in the bulkhead and blower wheel. Dryer is good. Told customer theyll need to get vent cleaned or replaced.
We serviced a
GE REFRIGERATOR
Model GTE18ETHLRWW
Near Minneapolis, MN 55428
Nate
Job Details: 08/18/2021
"Compressor and fans not running. Troubleshot with GE tech support. After plugging back in, everything runs. Has a failing temperature control. Ordered a new one. Also new thermostat and overload.; ordrd 1 WR09X26874 (Temp control) and 1 WR50X10071 (Thermostat) and 1 WR07X20215 (Overload)"
We serviced a
LG STACKED WASHER
Model WM3488HW
Near Minneapolis, MN 55416
Seth
Job Details: 08/18/2021
I swapped out both of Main and the secondary drain pumps and Ness all in one apartment size do unit. I tested it and it now drains fine; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
BOSCH DISHWASHER
Model SHEM3AY56N/24
Near Minnetonka, MN 55345
Seth
Job Details: 08/18/2021
I swapped the pumps and tested the dishwasher. It drained completely and no error presented.
We serviced a
KENMORE RANGE- ELECTRIC
Model 79096011406
Near Mound, MN 55364
Phillip
Job Details: 08/18/2021
The complaint is the front right burner does not cycle to low heat. When the burner was on I could hear the switch shorting out. I replaced the front right burner switch. It works good now. ; used 1 316436001 (SWITCH) from stock
We serviced a
AMANA RANGE- ELECTRIC
Model AER5715QAS
Near Apple Valley, MN 55124
Delton
Job Details: 08/18/2021
"Door hinges are bent causing door not to shut all the way and heat escaping. Also customer says front left burner intermittently stops heating. I checked oven heat holding door closed and it preheated and my thermometer reads what oven says. Would need both hinges (74010546 two of them) and front left element switch (wp7403p238-60) .
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4116241
Near Otsego, MN 55330
Matt
Job Details: 08/18/2021
"Customer complaint is, LE ERROR CODE, MOTOR? Inspected and tested. Found the hall sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBW0
Near Elk River, MN 55330
Matt
Job Details: 08/18/2021
"Customer complaint is, WONT START-STAYS ON CANCEL DRAIN-TOUCHPAD NOT WORKING. Inspected and tested. Found the control panel has failed. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.666525
Near Elk River, MN 55330
Matt
Job Details: 08/18/2021
"Customer complaint is, STILL NOT HEATING. Inspected and tested. Found the heating element has failed. Installed new heating element and tested. Airflow on back of dryer is 38mph. I cant check the outside because it vents out the roof. Temperatures were cycling consistently between 195F and 120F with vent disconnected and 200F and 120F with vent connected. Dryer is now fixed. ; used 1 279838 () from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE510S0AS0
Near Rogers, MN 55374
Matt
Job Details: 08/18/2021
"Customer complaint is, WONT HOLD TEMP. Inspected and tested. Found the bake element has failed. Pulled out range to ohm out the element and now Im getting a F9 error. Power to the block and board are good. Needs a new board and bake element. Quoted customer to install new board and element. Customer is going to talk to her husband and they will call us back if they want us to order the parts. Part numbers are WPW10734609 and WPW10308477."
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWB
Near Saint Michael, MN 55376
Matt
Job Details: 08/18/2021
"Customer complaint is, WONT GO INTO RUN HAS POWER & ALL LIGHTS WORK BUT WONT GO THRU CYCLE. Inspected and tested. Found the circulation pump motor has failed. This dishwasher is 16 years old and its in pretty rough shape underneath. The motor is rusty and has corrosion on it like its been leaking in the past. Also the float assembly underneath is all corroded. The liner on the underside of the dishwasher has let loose and is draped over the components underneath. Quoted customer to install new motor assembly. "
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Otsego, MN 55301
Matt
Job Details: 08/18/2021
"Customer complaint is, NOT MAKING ICE, NO WATER GETTING TO ICE MACHINE. Inspected and found the ice fill cup is frozen with ice. Defrosted and cycled ice maker. Ice maker filled with water. I think the valve is leaking. Ordering a new water valve. Part on order. ; ordrd 1 AJU72992601 (Water valve)"
We serviced a
GE WALL OVEN- ELECT
Model PT920SM2SS
Near Victoria, MN 55386
Phillip
Job Details: 08/18/2021
The LCD panel is blank. The front panel control is getting power but does not light up. I advise the customer that the front panel is no longer available.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXDW0
Near Chanhassen, MN 55317
Phillip
Job Details: 08/18/2021
Its a whirlpool range. I replaced the door handle. It works good now.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.925731
Near Minneapolis, MN 55442
Phillip
Job Details: 08/18/2021
The agitator would not agitate. The dogs were bad. I replaced the agitator dogs and now it works good. ; used 1 80040 (DOGS) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2CHQXKQ05
Near Minneapolis, MN 55445
Phillip
Job Details: 08/18/2021
"I replaced all 3 parts. The door seals good, the ice maker cycled and filled and the reservoir looks good. There was not much ice in the bucket but the little ice that was in it does dispense cubes and crushed ice."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW2
Near Champlin, MN 55316
Phillip
Job Details: 08/18/2021
The washer was not agitating and not spinning correctly. I found the actuator had popped out from the splutch again. I replaced the actuator. Ran through calibration and all the test mode and its working great again.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE DISHWASHER
Model GSD2300R20WW
Near Apple Valley, MN 55124
Delton
Job Details: 08/18/2021
"Found that the garbage disposal drain plug was not removed. I punched out drain plug, tested and dishwasher now drains and is working good.One issue is that the outlet that the attached for garbage disposal is controlled by a light switch so cant have garbage disposal and dishwasher plugged in at same time. Informed the cust the wiring may be damaged because of this issue."
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV152KMA
Near Burnsville, MN 55337
Delton
Job Details: 08/18/2021
"Found that light socket got hot and discolored and seems like burnt but does still work. Customer says it burns lightbulbs fast. Also Door is cracked by handle. Not sure if door is covered? \ Light sockets (5304464091 two of them) will need to be ordered and light bulbs (5304461116 two of them); saved tckt"
We serviced a
AMANA WASHER TOP LOAD
Model NTW4651BQ0
Near Bloomington, MN 55425
Delton
Job Details: 08/18/2021
"Found that actuator is bad and not switching from agitate to spin. Replaced actuator, tested and washer agitates and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.826801
Near Minneapolis, MN 55406
Delton
Job Details: 08/18/2021
"Replaced hose from drain pump to drain hose, tested and washer no longer leaks. Washer is working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR5233AW0
Near Hopkins, MN 55343
Delton
Job Details: 08/18/2021
"Replaced timer, tested normal cycle and it completed cycle. Washer is working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR5636JQ0
Near Eden Prairie, MN 55347
Delton
Job Details: 08/18/2021
"Found that the door switch was broken and sensing that door is shut to start cycle. Replaced door switch, tested and dryer turns on, tumbles and heats. Dryer is working good.; used 1 WP3406107 (DOOR SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW0
Near Plymouth, MN 55447
Seth
Job Details: 08/18/2021
"I swapped out the motor and blower assembly and unit ran great but would not shut off at the end of cycle the relay stuck in the on position. We will have to return with a new control board. WP8546219 needed board.; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/02
Near Minneapolis, MN 55422
Nate
Job Details: 08/18/2021
Board received is not the right part number. Confirmed with Dey the correct part number and ordered. Coming back next week. Ebr81182796; ordrd 1 Ebr81182796 (Main PCB)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Minneapolis, MN 55416
Nate
Job Details: 08/18/2021
Dishwasher leaking from door. Found two spray arms that have cracks. Will replace door gasket kit when I come back as well. Ordered that to replace the one Ill be installing from stock when I return.; ordrd 1 WPW10498900 (Spray arm upper) and 1 WPW10491331 (Lower spray arm) and 1 W10542314 (Door gasket kit)
We serviced a
GE REFRIGERATOR
Model CWS21SSEAFSS
Near Minneapolis, MN 55419
Nate
Job Details: 08/18/2021
"Damper is mechanically failing. Replaced, works great now."
We serviced a
GE DISHWASHER
Model GDT545PGJ6WW
Near Chanhassen, MN 55317
Nate
Job Details: 08/18/2021
"Dishwasher was randomly turning on, for 2 months, then went dead. Getting 120 at junction box, and main board is sending 13.25 vdc to the user interface. GE tech support said the 4 blinks per second on main board means it needs a software update, which is a new board. The user interface is dead even though its getting the correct voltage, so will most likely also need a new UI. Quoted customer for new board, and new board and UI if it needs both."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB00
Near Chaska, MN 55318
Nate
Job Details: 08/18/2021
"Auger motor running really loud and not working. Found a broken motor. Replaced, works great now."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW5
Near Minneapolis, MN 55427
Nate
Job Details: 08/18/2021
Runs really loud. Sounds like an airplane. Has a bad gearcase. Coming back next Tuesday to install.; ordrd 1 W11455453 (Gearcase)
We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Minneapolis, MN 55442
Nate
Job Details: 08/18/2021
"Not heating. Found bad coils. Replaced those. Also had a bad belt and roller. Replaced all, vacuumed out, runs and heats great now.; used 1 5303931775 (COIL KIT), 1 WP37001042 (ROLLERS), and 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMf706ESS00
Near Plymouth, MN 55446
Seth
Job Details: 08/18/2021
Customer complains theres no ice and the fridge seems warm. Upon arrival and inspection I found the refrigerator was in the high 50? the freezer was between 12?F and 18?F. The ice room was at 50?F. This fridge has a refrigeration sealed system problem please transfer. Note see pictures for Bent right hand side bracket. This bracket is bent from the picture please check with authorizations and have the refrigeration company take new bracket if they cover.; saved tckt
We serviced a
KENMORE DRYER- ELECTRIC
Model 796.803119
Near Monticello, MN 55362
Matt
Job Details: 08/17/2021
"Customer complaint is, NOT HEATING AGAIN, FUSE POPPED. Customer had the vent cleaned after it stopped heating again. Inspected and found the same fuse had blown. Airflow on outside of house is 14mph and the back of the dryer is 25mph. Installed new thermal fuse and tested. Heat was cycling between 130F and 190F with vent disconnected and 130F and 215F with vent connected. Vent is not great, but I think its adequate for now because the heat is shutting off at 215F. Advised customer that its not going to take much lent buildup in the vent to become an issue again. ; used 1 6931EL3003D (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4815EW0
Near Minneapolis, MN 55447
Phillip
Job Details: 08/17/2021
Complaint was at the dryers taking 2 to 3 times longer to dry. The dryer heats up but the airflow is completely restricted. I removed the vent duct from the back of the dryer and now if hes better and the airflow is good. I advise the customer to clean or replace the dryer ducting.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model ????
Near Wayzata, MN 55391
Phil
Job Details: 08/17/2021
They are getting an E1F9 error code. The door is locked and can't get a model. It appears the error is a drain issue. Hopefully the filter is just pluggd up. We should carry a pump for it. (by FW)
We serviced a
GE REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55437
Phil
Job Details: 08/17/2021
The icemaker is putting out too much ice even thought the icemaker it turned to off. The cubes in the bin are also freezing together. They did have both compartments set too cold. I had them set it to 37 and 0. They are going to put a thermometer in the freezer and get temps. They most likely need a new icemaker. (by FW)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS517SIW0
Near Becker, MN 55308
Matt
Job Details: 08/17/2021
"Customer complaint is, LIGHTS WORK, DRUM WON'T CYCLE. Inspected and tested. Found it wont spin or agitate. Also the some of the UI display lights are going out so you cant read it. Ordering MCU board and knob assembly. Parts on order.; ordrd 1 5304505521 (MCU) and 1 5304505017 (UI knob assembly)"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near St. Louis Park, MN 55426
Nate
Job Details: 08/17/2021
"Room temp inside unit. Fans running but relay to compressor just clicks. Tried the hard start relay and compressor is completely dead. Has a bad compressor. Needs sealed system work.; O-emld tckt , states that autho needed"
We serviced a
MAYTAG RANGE- ELECTRIC
Model mer6770aaq
Near Maple Grove, MN 55369
Phil
Job Details: 08/17/2021
The upper oven broil element wll not get hot. Ordered new element. (by FW)
We serviced a
FRIGIDAIRE COOKTOP- GAS
Model FGC30S8HBA
Near Minneapolis, MN 55406
Phil
Job Details: 08/17/2021
The glass cooktop is completely exploded and needs to be replaced. (by FW)
We serviced a
KENMORE DRYER- GAS
Model 110.948322
Near Minneapolis, MN 55423
Phil
Job Details: 08/17/2021
The unit is getting an E1 error code. Ordered a thermistor. (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Minnetonka, MN 55345
Phil
Job Details: 08/17/2021
There is water in the bottom of the fresh food section and the freezer light does not work. It appears the evap drain is plugged. Ordered a new freezer LED Module (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 106.536062
Near Monticello, MN 55362
Matt
Job Details: 08/17/2021
"Customer complaint is, NOT COOLING IN THE FF COMPARTMENT, FREEZER WORKS. Inspected and found the damper assembly has failed. Installed new damper and tested. FF compartment is cooling great. Refrigerator is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Minneapolis, MN 55416
Nate
Job Details: 08/17/2021
"Icemaker dead. Found a bad Icemaker. Replaced it, cycled it, ran great, filled with water.; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
LG DRYER- GAS
Model DLGY1202V
Near Eden Prairie, MN 55347
Nate
Job Details: 08/17/2021
"Replaced the broken ignitor. Ran it, showed the grandmother how its heating now. Runs great now."
We serviced a
GE WASHER TOP LOAD
Model WCRE6270H1WW
Near Chanhassen, MN 55317
Nate
Job Details: 08/17/2021
"Washer needed a new tranny. The hole where the old tranny went through was damaged and the new seal would not seal. loose. I had the whole thing apart so I still attempted to do the repair. Made sure everything was put together as snug as possible, used red glue around the edges of the new seal. Cleaned out the whole where the old seal was and it still leaked when the repair was done. Needs a new outer tub and would recommend replacing the new tranny as it has water damage. Old tranny was rusty. Washer not in great shape. ; O-emld tckt , states that autho needed"
We serviced a
GE RANGE- GAS
Model JGSP42SET1SS
Near Victoria, MN 55386
Nate
Job Details: 08/17/2021
"Cooling fan is running loud. Ordered a new one. Installed. Sounds great now. Had to use air sled."
We serviced a
KENMORE WASHER FRONT LOA
Model 110.238321
Near Monticello, MN 55362
Matt
Job Details: 08/17/2021
"Customer complaint is, DIAL IS JUST SPINNING BUT WON'T ENGAGE, BUT NOT ALL THE TIME. Inspected and tested. Knob is working great for me. This knob will spin in place when you pull it out to start it. You push it in to turn the dial. Showed customer that this is how its supposed to work. Knob is operating normal."
We serviced a
GE STACKED DRYER
Model WSM2700HBWWW
Near Minneapolis, MN 55447
Seth
Job Details: 08/17/2021
Making noise and smoking. I could not find anything iI saw evidence of the belt sledding rubber I replaced it I tested the unit multiple times both agitate and spin unit worked as a designed
We serviced a
KENMORE COOKTOP- ELE
Model 790.427494
Near Apple Valley, MN 55124
Delton
Job Details: 08/17/2021
"Replaced light indicators, tested all lights now work when turn on burner and shows hot surface indication. Range is working good."
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWS
Near Wayzata, MN 55391
Nate
Job Details: 08/17/2021
The rollers were either missing or falling off or both. I replaced all the rollers and it works great now.
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4675YQ0
Near Plymouth, MN 55442
Nate
Job Details: 08/17/2021
Not heating. Found a bad high limit fuse. I carry that in stock but did not have this one on me.. Already vacuumed out and cleaned out bulkhead. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Monticello, MN 55362
Matt
Job Details: 08/17/2021
"Customer complaint is, NOT CLEANING DISHES FOR A LONG TIME,NOW QUIT DRAINING, CYCLE STOPS WTHN 5 MIN. Inspected and tested dishwasher. Sometimes it would work and then I couldnt get it to start. Im ordering both boards and door latch. Installed door latch and tested. Dishwasher is working great. Dishwasher is now fixed. Both times I was there the dishwasher had standing water in it. The drain hose underneath the sink comes in to low and it looks like water is back flowing into the dishwasher. Showed this to the customer and he is going to fix it."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50K8600AV/AA
Near Shorewood, MN 55331
Phillip
Job Details: 08/17/2021
The washer was completely dead. I got 120 V going into the main board. As I was moving the board around the machine Power back on. As I was moving the board they were all sudden shut off. I checked all the connections at the board everything was tight as I was checking connections the machine power back on again. Now the washer runs and does not stop. It seems to be working better but I did quote the customer for a main control board if needed. DC92-01625U main control board
We serviced a
LG WASHER TOP LOAD
Model WT5001CW
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/17/2021
The washer is dead. The main control board gets 120 volts. The fuse on the board is bad. I jumped the fuse but its still dead. Im ordering the main control board. ; ordrd 1 EBR62198104 (Control board)
We serviced a
GE DISHWASHER
Model PDW8280N20SS
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/17/2021
"The dishwasher will not drain all the water out. It drains very slow. I cleared the sump area and the drain pump. I found broken glass, and a lot of debris. I found stuff in the drain pump. I cleared the pump and ran tubing through the drain hose. Its draining slow. I can blow through both ends of the hose. Im ordering the drain pump and hose . I advised the customer that if the hose is needed its not covered. ; ordrd 1 WD26X10039 (Drain pump) and 1 WD24X10045 (Drain hose)"
We serviced a
GE REFRIGERATOR
Model CYE22TSHQSS
Near St. Louis Park, MN 55416
Phillip
Job Details: 08/17/2021
Nothing on the touch screen responds. The part that was sent was wrong. Im ordering the thought screen. I tried to peer off and back on but it still does not respond. The customer said the water was dispensing slow. I removed the filter and then put back in. When I did I think I damaged it. Im also now ordering the filter. ; ordrd 1 RPWFE (Filter) and 1 WR55X34167 (Cafe display) and 1 WR17X13172 (Display cover)
We serviced a
GE REFRIGERATOR
Model GSS23SGSBSS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/17/2021
I replaced the water valve and tested it. Its working good the water shuts off like it should.
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW9527DAS
Near Chanhassen, MN 55317
Seth
Job Details: 08/17/2021
I installed the new hinges and the unit did not close to the seal. I inspected the seal and inner door and it looked good. I looked at the body of the oven and I could see where the unit was bent. No charge to the customer it was my mistake I missed that the chassis was tweaked.
We serviced a
DANBY REFRIGERATOR
Model DAR170A2BSLD0
Near Minnetonka, MN 55345
Seth
Job Details: 08/17/2021
Not cooling. I plugged the unit in and watched for a frost pattern and unit never developed any frost. The compressor condenser fans and evaporator fan are all working perfectly. Failed sealed system was found.
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA
Near Eden Prairie, MN 55347
Seth
Job Details: 08/17/2021
I replaced the failed valve and adjusted the water lines. The washer is now fixed. Please send invoice via us mail
We serviced a
KENMORE WASHER FRONT LOA
Model 41742042100
Near Golden Valley, MN 55427
Seth
Job Details: 08/17/2021
Not responding. Upon arrival and inspection the unit started worked perfectly. I could not duplicate the problem while on site. I suspect the timer is on the fritz I spoke with a customer about my suspicions she will call us back when it stops working again if she wants Repair.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG371Lvq
Near Minneapolis, MN 55427
Seth
Job Details: 08/17/2021
Smoking and burner flames are inconsistent. I adjusted the burners and fixed the inconsistency. I found the range to be missing many parts. The insulation was missing and the cook top surface was oily. Obviously the range will run hot and burn off the oils on the cook top when it heats up. I tested the bake and broil options it worked as designed. I left the customer with an article on household pollutants and off gassing. The range is not safe for this rental environment. Please check with authorizations if a replacement is possible.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Maple Grove, MN 55369
Phillip
Job Details: 08/17/2021
Water was leaking out the freezer. I found the drain tube was plugged up. I cleaned up the ice and cleared the drain. No other issues found.
We serviced a
LG WASHER FRONT LOA
Model WM3997HWA/01
Near Robbinsdale, MN 55422
Seth
Job Details: 08/17/2021
Not draining. Failed pump was replaced. I tested the washer. It is now fixed. Please call and collect customer had guests; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJWW
Near Champlin, MN 55316
Seth
Job Details: 08/17/2021
"The washer intermittently stops before it spins. Upon arrival and inspection I found the unit had the third generation lid lock and needed the fourth generation installed. I installed the fourth generation of the latest version of the lid lock. I called the GE Techline and verify there were no more recalls or service bulletins. we checked and found error codes 27 - lid open when trying to fill, 26 - out of balance, 7 - pressure sensor, 14 - lid lock error. The new lid lock replacement kit should be the answer for these errors per GE Techline. I reassembled advise customer to use and touch base if they are further issues. ; pckd up 1 WH08X32697 (Fourth generation lid lock replacement kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Burnsville, MN 55337
Delton
Job Details: 08/17/2021
Found that water line in door is frozen. I disconnected water line from underneath door and water dispenses good so the insulation in door must of broke down causing waterline in door to freeze up. Not sure if this is covered either way door is NLA (w10272031) and Im sure expensive.; saved tckt
We serviced a
GE DISHWASHER
Model CDWT280V05SS
Near Minneapolis, MN 55431
Delton
Job Details: 08/17/2021
"Filled and drained and tested dishwasher 6-7 times and every time dishwasher filled full and is washing dishes. I did find that the over fill valve did have grease build up (see picture) i cleaned it out, tested and dishwasher drains and washes. As Im here dishwasher is working good. Customer says same problem as before to where dishwasher will not fill 1-2 times out of 10 and that load wont clean dishes and sounds funny with no water.Not sure what to do if problem continues."
We serviced a
AMANA DISHWASHER
Model ADW662EAC
Near Eden Prairie, MN 55347
Delton
Job Details: 08/17/2021
"Replaced water valve, tested and no leaks. Dishwasher is working good."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS277DBL6
Near Minneapolis, MN 55439
Delton
Job Details: 08/17/2021
"Reinstalled part from being rebuilt, tested both ovens to 350 degrees and it preheated and is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF34H9950S4/AA
Near Minneapolis, MN 55410
Delton
Job Details: 08/17/2021
"This is the huge 4 door samsung fridge. Has the standard ice maker frost issue but also ice dispenser also doesnt work. Customer would need estimate of ice maker kit as well as the ice chute assembly (da97-14505a).2 hour block if customer approves.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSVA
Near Minneapolis, MN 55417
Delton
Job Details: 08/17/2021
"Replaced damper, tested and refrigerator is cooling and working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Minneapolis, MN 55417
Delton
Job Details: 08/17/2021
"Found leaking from bottom door seal due to bottom spray arm has split and water is not spraying correctly. Needs bottom spray arm. Replaced door seal, bottom seal, splash shields. Ordering spray arm and rescheduling. ; used 1 154701001 (SPLASH SHIELD KITS), 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154827601 (TUB GASKET) from stock, ordrd 1 5304506660 (Bottom spray arm)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV328AEW/XAA
Near Albertville, MN 55301
Matt
Job Details: 08/17/2021
"Customer complaint is, TUMBLING BUT NOT HEATING. Inspected and tested. Found the heating element has failed. Also the belt is cracked and the idler pulley is the bushing style. Quoted customer to install new heating element, idler pulley and belt. Customer approved repairs. Installed new heating element, idler pulley and belt. Tested dryer and its heating great. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY), 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"