We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/16/2023
The timer knob spins on the timer shaft. The knob is cracked down the center. The timer shaft turns very hard. It needs the timer and knob. I gave quote and then ordered the parts. Added price to pics. ; ordrd 1 WE01X24552 (Timer knob) and 1 We04x24550 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Saint Paul, MN 55127
Nate
Job Details: 05/16/2023
"1560. Minus 129 if you pay by check. Needs new kit, which includes compressor, main board, and dryer. Compressor not running. Kitchaid says you need to replace board and compressor. FW gave this quote to me. Please call the owner with the quote and see if they want to proceed. ; schdld next appmnt for 5/19 FRI !"
We serviced a
ZLINE++ RANGE
Model RG30
Near Lino Lakes, MN 55014
Matt
Job Details: 05/16/2023
"Customer complaint is, UNIT WON'T GET ABOVE 350 DEG AFTER RECALL. DIAG TO SEE IF KIT WAS INSTALLED CORRECT. Inspected and tested. All parts from the kit were installed and looked good, but the spacer for the bake burner was still in place. I removed spacer and tested. Oven preheated to 350F and got to 390F but took about a half hour. I started preheating to 400F and temps started climbing, but slowly. I can see the flame underneath and it was lit the entire time. Im assuming that this kit is making it take longer to heat, but not completely sure. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Blaine, MN 55434
Matt
Job Details: 05/16/2023
"Customer complaint is, FREEZER STOPPED FREEZING. WON'T GO BELOW 32 F, NOT COOL AS IT SHOULD BE. Inspected and tested. Freezer was 34F and FF compartment was 39F. Compressor and fans are running. I removed the evaporator cover and theres heavy frost on the first 18in and then no frost on the rest of the evaporator. The sealed system has failed. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Prior Lake, MN 55372
Delton
Job Details: 05/16/2023
"Found that the top LED lights are bad, not the LED lights that were pre ordered. Ordering part and rescheduling.; ordrd 1 W11043011 (LED light)"
We serviced a
GE RANGE
Model JBP23DR2WW
Near Osseo, MN 55311
Matt
Job Details: 05/16/2023
"Customer complaint is, SURFACE UNIT DOES NOT TURN OFF. Inspected and tested. Found the front right burner receptacle is melted part number WB17X210 as well as the burner coil part number WB30X24400 and the switch part number WB24T10025 has failed causing the burner on light to be on constantly. This is going to need all 3 parts. Installed new switch, receptacle and burner coil. Tested and its working great. Range is now fixed. The office will need to collect on this. ; saved tckt , states that autho needed"
We serviced a
THERMADOR++ VENT HOOD
Model CVS36RS
Near Saint Joseph, MN 56374
Seth
Job Details: 05/16/2023
"Snorkel wont go down. The up/down switch is physically broken but electrically works. There is a bad micro switch for the motor position. Please quote these Parts and order as needed - 00189968 - switch, 00414836 - O-ring, 00414825- switch cap, qty 2 - 00414396 - vent switch and position switch. I will need 3 slots I have to tear the ducting out and work through a small hole no access through the cabinet S17 for labor is my recommendation. No price given on site; saved tckt"
We serviced a
KENMORE DRYER
Model 110.6092299
Near Maple Grove, MN 55369
Phillip
Job Details: 05/15/2023
The customer said the dryer shuts off after 10-20 minutes. I got a load of towels wet and threw them in the dryer and started it on a time dry. It ran for about 40 minutes and never shut off. I gave the quote for a motor and blower wheel.
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Brooklyn Center, MN 55429
Nate
Job Details: 05/15/2023
"Washer doesnt wash. Put into test mode and it drains, fills, spins, but agitate doesnt work. Found the agitator is stripped from the gearcase shaft. Bolt going into gearcase shaft is fused into the shaft. Outside of gearcase shaft is worn down and smooth. Needs new gearcase and agitator. Quoted for new gearcase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Corcoran, MN 55340
Matt
Job Details: 05/15/2023
"Customer complaint is, NOT COOLING. Inspected and tested. Freezer was 17F and FF compartment was 57F. Compressor and fans are running. Damper is open and theres airflow to the FF compartment. I removed evaporator cover and theres no frost on evaporator and a ball of ice in the upper right corner. The sealed system has failed.
We serviced a
LG WASHER
Model wm3670hwa
Near Osseo, MN 55369
Phillip
Job Details: 05/15/2023
The washer does not drain and the drain pump was noisy. I verified the washer does not drain and the impeller was stripped in the motor shaft. I gave a quote for the repair. I replaced the drain pump.
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Sauk Rapids, MN 56379
Seth
Job Details: 05/15/2023
The terminal block had burnt up. I replaced it and repaired the wiring. The range is now fixed.
We serviced a
BEKO++ WASHER
Model WTE7604XLW0
Near Minneapolis, MN 55403
Delton
Job Details: 05/15/2023
"Replaced door, tested and door latch now open easily. Tested and washer fills, drains and spins. Washer is working good."
We serviced a
KENMORE DRYER
Model 110.7691269
Near Brooklyn Center, MN 55430
Nate
Job Details: 05/15/2023
"Its shutting off a few minutes after it stops. They recently disconnected the vent when they encountered this issue. I ran it for 5 minutes with vent disconnected and it didnt shut off. Got to 215. I then reconnected the vent and ran it, and within 30 seconds got up to 240. I shut it off because I didnt want to blow a fuse. Took bottom panel off and can see that theres a lot of charred lint and hair. They will clean it themselves and call a dryer vent cleaner to clean the vent."
We serviced a
FRIGIDAIRE WASHER
Model FWS1339AC1
Near Falcon Heights, MN 55108
Nate
Job Details: 05/15/2023
"Washer has been running loud and leaking water. Ran it, runs really loud. Took off front panel, oil has been spraying, and water is leaking down through the transmission. Quoted for new one.
We serviced a
KENMORE DRYER
Model 110.962731
Near Sartell, MN 56377
Seth
Job Details: 05/15/2023
Failed thermostats and tco. I replaced them and tested the dryer. It is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Minneapolis, MN 55403
Delton
Job Details: 05/15/2023
Replaced water valve and ice maker. Tested and ice maker cycles and fills. Refrigerator is working good.
We serviced a
LG WASHER
Model WM2301HW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/15/2023
The customer said the washer drains and spins its just loud like a bad bearing. I ran the washer on spin and verified the bearing is bad. Needs bearing, but advised customer to buy a new unit.
We serviced a
KENMORE WASHER
Model 110.459964
Near Wayzata, MN 55391
Phillip
Job Details: 05/15/2023
"Last week I replaced the drain pump, today I replaced the door boot . I ran the washer and it does not drain and works good."
We serviced a
LG WASHER
Model WM2233HW
Near Wayzata, MN 55391
Phillip
Job Details: 05/15/2023
The washer was shaking. The front level leg came loose and was on the ground. I put the leg back in and adjusted the hight. I ran the washer with 4 towels in a wash and spin. The washer shakes a little bit but it is upstairs and sits on carpet. I advised the customer that when she washes the king sheets to use low speed.
We serviced a
GE RANGE
Model JGSP28SEN4SS
Near Eden Prairie, MN 55344
Phillip
Job Details: 05/15/2023
The customer said the oven would not bake. I tested the broil and broil works. I removed the bake ignitor and tested it. The bake ignitor is bad. I replaced the bake ignitor and tested the bake. The oven is now able to bake.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Savage, MN 55378
Delton
Job Details: 05/15/2023
"Replaced all listed parts and caulked the edges inside ice box, tested and ice maker cycles and fills. Refrigerator is working good. Shouldnt frost up anymore in ice box since all parts related to that problem was replaced."
We serviced a
KENMORE WASHER
Model 110.287327
Near Chanhassen, MN 55317
Adam
Job Details: 05/15/2023
Installed parts from last diagnosis. Now they have hot water.
We serviced a
KENMORE DRYER
Model 11077442600
Near Champlin, MN 55316
Matt
Job Details: 05/15/2023
"Customer complaint is, THEY ARE GETTING A GAS SMELL NOW. Inspected and tested. I put the liquid leak detector on the fitting on the back side and couldnt find any leaks. I ran dryer for 10 minutes and checked again and it was good. I cant find any leaks and dont smell anything."
We serviced a
KENMORE REFRIGERATOR
Model 795.784128
Near Champlin, MN 55316
Matt
Job Details: 05/15/2023
"Customer complaint is, NOT COLD. Inspected and tested. Customer said that at times he doesnt here the compressor running Freezer was -4 and FF compartment was 43F after doors had been open a bit. Compressor and evaporator fan are running. I put it into test mode and damper was opening and closing and heating element was coming on. I removed compressor compartment cover and condenser fan is running and compressor is extremely hot. Needs sealed system repair.
We serviced a
BEKO++ RANGE
Model PRGR34552SS
Near Ramsey, MN 55303
Matt
Job Details: 05/15/2023
"Customer complaint is, sound like it is lighting almost all the time its running even though it is lit. Customer said that after it preheats, it sounds like it keeps reigniting. She said its cooking just fine. Inspected and tested. Found that after it preheats, the bake burner will cut in and out. I pulled out the range and the bake ignitor is only drawing 2.89 amps. This is going to need a new bake ignitor. Installed new bake ignitor and tested. Oven is working great and the flame is not cutting in and out anymore. Oven is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Shakopee, MN 55379
Adam
Job Details: 05/15/2023
Ice maker dripping water and melting. Found the ice bucket not sealing correctly even if I push it close it does the same and has a gap. Unit isnt repairable becuase ice maker cavity is miss shaped
We serviced a
KENMORE DRYER
Model 110.850814
Near Eagan, MN 55123
Delton
Job Details: 05/15/2023
"Found that thermisor is out of range caused high limit to open and cut power to heating element. Customer approved estimate. Replaced parts, tested and found that dryer vent is clogged. Customer approved estimate to clean out dryer vent as well. Tested and dryer is now cycling heat normally. Dryer is heating and venting out good.
We serviced a
GE REFRIGERATOR
Model GFE28HMHFES
Near Elk River, MN 55330
Matt
Job Details: 05/15/2023
"Customer complaint is, TEMPS ARE RISING IN THE FF SECTION. Customer said it was getting really hot on the outside on the right hand side. Customer had refrigerator unplugged and empty when I got here. Customer also said freezer wasnt quite as cold as it should be. I plugged refrigerator in and compressor and all fans are working. The condenser coils were plugged solid. I vacuumed of coils and ran freezer cooling test and after 20 minutes there was only frost on about 60-70 percent. Theres no errors. There was a software update available, so I installed it.
We serviced a
MAYTAG DRYER
Model LDE8406ACE
Near Saint Paul, MN 55104
Nate
Job Details: 05/15/2023
"Baffle fell off after her brother ran shoes through the dryer. Reattached baffle, vacuumed out dryer, and replaced bad belt.
We serviced a
GE DRYER
Model MISSING
Near Cottage Grove, MN 55016
Nate
Job Details: 05/15/2023
Dryer squealing super loud when it runs: took dryer apart, found a front glide bearing kit where the plastic was completely worn through, so the metal drum was gliding on metal. Replaced front glide bearing kit, belt, and felt seal. Vacuuumed out and greased rear bearing and pully. Runs great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2665KF2
Near Minneapolis, MN 55419
Nate
Job Details: 05/15/2023
Icemaker hasnt made ice since they moved in. Found a bad Icemaker. I could get it to jump start and cycle but the motor is crunchy and scrapie sounding. Replaced bad Icemaker. Cycled it. Runs great now.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Eagan, MN 55123
Delton
Job Details: 05/15/2023
"Went into diagnostics and had stored errors of F9E1, FAE2, F7E1. Customer states it will get F9E1 and stop dishwasher. I checked drain pump and drain line and it drains fully every time. No errors when im here and nothing is sounding abnormal. Ran diagnostics tests twice and completed with no errors. Customer will use dishwasher as normal and call back if problem persists."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Monticello, MN 55362
Seth
Job Details: 05/15/2023
Bake option doesnt work. Failed hot surface igniter was replaced. I tested it and it preheated in seven minutes.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Chaska, MN 55318
Adam
Job Details: 05/15/2023
Water pressure is slow. Installed new valve and now pressure is great and filling and dispensing normal.
We serviced a
LG REFRIGERATOR
Model LMXS28626D
Near New Brighton, MN 55112
Nate
Job Details: 05/15/2023
"Fresh food and freezer sections are room temperature. Compressor is running, but condenser line is cold. No frost on evaporator. Needs sealed system work. Please call customer and quote. Fridge rolls right out. Good space behind it. Island in front. ; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near St. Louis Park, MN 55426
Phillip
Job Details: 05/15/2023
"The fresh food evaporator is frosted up and frost is coming out the vent. It will need to be defrosted, add the heater, replace the sensor and drain tubes. The customer will unplug the fridge to defrost it. Quoted 478 with check and 501with card. ; schdld next appmnt for 5/17 WED !"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBBC/AA
Near Minneapolis, MN 55436
Phillip
Job Details: 05/15/2023
"The fridge was off and defrosted. I removed the rear fridge cover. I replaced the temp sensor, added the heater and installed the heater strap. I pulled the fridge out and installed the new drain tubes. I made sure the energy save it off. ; used 1 DA32-10104N (TEMP SENSOR), 1 DA82-01415A (DRAIN KIT), and 1 SH502 (HEATER) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSR6132EQ1
Near Farmington, MN 55024
Delton
Job Details: 05/15/2023
"Found that washer wont spin out clothes. Is very loud and it is agitating while trying to spin. Transmission is bad. Ordering transmission, motor coupler, clutch and rescheduling.; ordrd 1 3360629 (Transmission) and 1 285785 (Clutch) and 1 285753a (Motor coupler)"
We serviced a
DANBY ICEMAKER++
Model DIM32D1BSSPR
Near Shakopee, MN 55379
Adam
Job Details: 05/15/2023
Called Techline right when I got there. He said if its filling good and draining well. Its a board issue. But also recommends doing a sensor with it because its a cheap part and likely to go out down the road. Bad thing is its not available. Didnt quoted customer anything yet because not sure on price. Will need to look up price. Labor would be N15 for this job. Dg3-103-1 board back ordered. Techline said at least two months. Dg20-219 over lay back ordered. Dg8-23-1 sensor. ; states that autho needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Minneapolis, MN 55426
Nate
Job Details: 05/12/2023
"Not making ice: found some small cubes stuck in the icemaker assembly. I cleaned out the cubes that were stuck in the fingers, and cycled the icemaker and cycled and filled with water although it wasnt a ton of water. The water dispenser dispensers water well. Told customer it could either be that the waterline for the icemaker is partially frozen in the door, or that the water valve is failing.
We serviced a
LG REFRIGERATOR
Model LFXS289688/00
Near Otsego, MN 55362
Seth
Job Details: 05/12/2023
"Failed sealed system, loud compressor, running 24/7.
We serviced a
SAMSUNG WASHER
Model WF405ATPASU/A2
Near Monticello, MN 55362
Seth
Job Details: 05/12/2023
Washer leaks. I found the hose had pulled off and the door boot was all eaten up. It had evidence of leaking for a long time. There was something hard rolling around between the tub and basket. This washer has many issues; they declined repairs.
We serviced a
LG DRYER
Model DLG7201WE
Near Rogers, MN 55374
Matt
Job Details: 05/12/2023
"Customer complaint is, NOT HEATING UP. Inspected and tested. Found the resettable fuse was blown again. I reset fuse and tested. Dryer temperature spiked to 250F before I shut it off. I disconnected vent from back of dryer and tested and its heating perfectly between 220F and 100F and airflow on back of dryer is 26mph. The problem is with the vent. It vents out the second story. I advised customer to not use dryer until the vent gets addressed."
We serviced a
GE REFRIGERATOR
Model CYE22USHESS
Near Minneapolis, MN 55427
Nate
Job Details: 05/12/2023
Replaced bad valve and fan. Dispenses water great now. No leaks.
We serviced a
BOSCH REFRIGERATOR
Model B26FT50SNS/03
Near Big Lake, MN 55309
Seth
Job Details: 05/12/2023
UI died and unit doesnt cool intermittently . Door pressure made the unit loose power then reload. I checked all the wiring connection and the door started behaving as designed; although I found no issues they will call if the door starts acting up again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Saint Paul, MN 55116
Delton
Job Details: 05/12/2023
"Found that evaporator fan motor is shorted and not running. picked up new part. Replaced evaporator fan motor, tested and now it is running, refrigerator is cooling and working good.
We serviced a
ASKO++ DISHWASHER
Model D5554
Near Minneapolis, MN 55436
Nate
Job Details: 05/12/2023
"Raised front of dishwasher up more, as far as it can be adjusted. Cleaned some debris and plastic out of the filter. It runs, drains, washes, etc great/ no leaks."
We serviced a
LG REFRIGERATOR
Model LMXS28596D/01
Near Blaine, MN 55449
Matt
Job Details: 05/12/2023
"Customer complaint is, ICE MAKER PROBLEM, NO ICE/ DISPENSER LEAKING. Customer said its making ice, just when they open the ice room door water runs down below the door. Inspected and tested. FF compartment is 38F and freezer is 3F. Ice bucket is full of cubes and there solid. I inspected ice room and dont see any water and or ice buildup. I removed ice maker and fill tube is clear. I cant find anything wrong with ice maker/dispenser."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTSB0
Near Cold Spring, MN 56320
Seth
Job Details: 05/12/2023
"Clean flashes. Heater error, I found this unit has the redesign for the control board and heater. She declined repairs."
We serviced a
ASKO++ DISHWASHER
Model DFI664
Near Minneapolis, MN 55416
Nate
Job Details: 05/12/2023
"Reinstalled dishwasher. One bracket was broken, nothing attached on top. Reattached in 6 places. Got it level and flush with cabinets. Works great now. Racks dont fall out."
We serviced a
GE DISHWASHER
Model GDT580SMF8ES
Near Coon Rapids, MN 55433
Matt
Job Details: 05/12/2023
"Customer complaint is, NOT DRYING, ROTTEN FOOD SMELL WHEN IT RUNS. Inspected and tested. Found the filter was plugged solid, also the board has failed and is not turning the heating element on. Heating element was 19 ohms from the board.
We serviced a
BEKO++ RANGE
Model PRDF34552SS
Near Saint Paul, MN 55104
Delton
Job Details: 05/12/2023
"Metal back plate cover that covers the convection fan motors was vibrating causing a loud noise. I replaced part, tested and now runs quiet and is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Maple Grove, MN 55369
Matt
Job Details: 05/12/2023
"Customer complaint is, Ice maker is just releasing ice cubes without prompt. Customer said that sometimes after getting ice, they will walk away and then randomly ice falls out of the chute. They dont hear the auger motor running when it does this, so it seems like the ice chute door is getting stuck open. Inspected and tested. Ice chute door was working perfectly while testing. I inspected wiring harness at the bottom hinge and it looks good. I installed new ice chute door and tested. Everything is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Saint Michael, MN 55376
Phillip
Job Details: 05/12/2023
The freezer led and most of the fresh food leds are out. I replaced the freezer led and now all are working. I replaced the main board because of the defrost issue. All tested good.
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW560CHW0
Near Minneapolis, MN 55401
Nate
Job Details: 05/12/2023
Replaced bad UI and bad ACU. Runs great now. Ran through a full cycle.
We serviced a
BOSCH DISHWASHER
Model SHE4AM15UC/01
Near Minneapolis, MN 55421
Nate
Job Details: 05/12/2023
"Dishwasher has been making a loud kazoo noise while running. It has a bad sump motor. Quoted for new one. Its a 14 year old washer, they would rather replace."
We serviced a
LG WASHER
Model WM4000HBA/01
Near Saint Michael, MN 55376
Phillip
Job Details: 05/12/2023
I verified the boot is ripped. I replaced the door boot and checked for leaks. All is good .
We serviced a
GE REFRIGERATOR
Model GSS25GSHECSS
Near Rogers, MN 55374
Phillip
Job Details: 05/12/2023
I installed the missing spring. Everything is working good.
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/12/2023
The customer said there was some water seen on the floor just behind the washer. I started the washer on a bulky cycle and selected super so it would add the most amount of water. The washer filled to the top and inlet wash for 15 minutes. After 15 minutes I found no water leaking. I ran a drain and there is no water leaking. I put into spin. As it started to spin I could hear the bearings are bad. I tipped it back and water is leaking from the transmission seal. I quoted customer for the transmission and shaver assembly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Maple Grove, MN 55369
Phillip
Job Details: 05/12/2023
The customer said the ice maker is acting up and water drips out the dispenser flap. I pulled the ice bucket out and found frost on the bottom of the ice maker. I put the whole unit in defrost and defrosted the ice maker compartment. I removed the ice maker and inspected the ice fill tube. I could not see the tip of the fill tube. I pushed the water line in until the top of the fill tube was adjusted correctly. That should help. No other issues found today.
We serviced a
LG WALL OVEN++
Model COULD NOT FIND
Near Plymouth, MN 55446
Phillip
Job Details: 05/12/2023
The display was blank but you could still press buttons and use the ovens. I disconnected the cables to the display then plugged them back in. Now the display is on and all is working.
We serviced a
GE REFRIGERATOR
Model GYE22KMHHES
Near Minneapolis, MN 55427
Phillip
Job Details: 05/12/2023
"The customer said the fridge was making a buzz or a hum and then click. The whole unit is not cooling. When I arrived I found the fridge was plugged in fans are running but its not cooling. I plugged the Newfi tool in. It said the condenser fan is not working. I pulled the fridge out and found the condenser fan and the compressor are not working. The compressor is getting 120 volts but not working. The condenser fan is running but very slow. I tried a new relay and a hard start, the compressor starts up but it sounds terrible and then locks up. It will need the compressor kit and condenser fan motor. I gave the customer a quote. At this time the customer declined the repair.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Champlin, MN 55316
Matt
Job Details: 05/12/2023
"Customer complaint is, WATER DRIPPING INTO DISPENSOR AND THEN INTO BASKET. Inspected and tested. Found the valve has failed. I couldnt get the water shut off to the washer and broke the cold water handle trying. Customer went to shut the water off to the house and couldnt turn the valve either. Customer is going to call a plumber and have the valve fixed and will call us back when there ready. ; saved tckt"
We serviced a
LG WASHER
Model WM4270HVA/01
Near Inver Grove Heights, MN 55076
Delton
Job Details: 05/12/2023
"Found that drain pump is bad, broken fins. But also found that there is a big rip in the door boot. Ordering door boot and drain pump. Washer is underneath counter in tight laundry area and have to pull out and disconnect all hoses to pull out far enough to get top off and have room to replace drain pump. Scheduling extra time.; ordrd 1 4681ea2001t (Drain pump) and 1 Mds47123608 (Door boot)"
We serviced a
KITCHENAID WALL OVEN++
Model KEMC308KSS01
Near Clearwater, MN 55320
Seth
Job Details: 05/12/2023
"Microwave does not work and gets a door alarm. Upon arrival and inspection I found the wall oven was not secured. The oven door is sprung and bent. There was missing screws throughout. When I looked out the door close, I found on the left hand side, the frame of the microwave is badly damaged, leaving a gap for microwave emission leakage. Please send this in for replacement pictures attached.; saved tckt"
We serviced a
KITCHENAID REF BUILT IN++
Model KSSC48QVS02
Near Anoka, MN 55303
Matt
Job Details: 05/12/2023
"Customer complaint is, NOT COOLING. This is a built in refrigerator. Inspected and tested. Freezer was 6F and FF compartment was 60F. I went to put it Into test mode and it started flashing at me and clicking on the board. I power cycled it and now it doesnt turn on. Needs a new board service kit. Quoted customer $800. to install kit. Customer approved repairs. Part on order. ; ordrd 1 W10789107 (Board service kit)"
We serviced a
FRIGIDAIRE WASHER STACKED++
Model NOTAVAILABLE
Near Minneapolis, MN 55408
Delton
Job Details: 05/12/2023
Timer not advancing and will continually run on same spot. Found that MCU is bad and not sending power to timer to advance it. Model and serial number tag has been rubbed off couldnt pull up parts info but able to find part number on the board. Part shows NLA. Please search part and see if it can be found and give customer estimate and eta.MCU part# 134149220; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Osseo, MN 55311
Matt
Job Details: 05/12/2023
"Customer complaint is, THE WATER HAS STOPPED SPRAYING DURING A WASH CYCLE. THE CONTROL PANEL WORKS FINE. Inspected and tested. Circulation motor is just humming. I removed pump and found the filter is shredded. Quoted customer $667. to install new sump assembly. Customer approved repairs. Part on order. ; ordrd 1 W10805015 (Sump assembly)"
We serviced a
LG REFRIGERATOR
Model LSXS26386D/01
Near Saint Paul, MN 55109
Nate
Job Details: 05/12/2023
Compressor drawing .72 amps. Compressor buzzing louder than normal. Condenser line is cool. No frost on evaporator. Fans are running. Fresh food and freezer sections are room temp. Lots of room to service the fridge. Sealed system issue. Please contact LG and get CN# and contact customer for quote for repair. ; saved tckt
We serviced a
LG WASHER
Model WM3360HWCA
Near Long Lake, MN 55356
Phillip
Job Details: 05/11/2023
The customer said the washer was leaking from the front while it was being used. I ran the washer and found water leaking out from the front. I inspected the boot and found a small hole in the door boot. I quoted the customer for the repair. replaced the boot. I ran the washer again and there are no leaks.
We serviced a
SAMSUNG RANGE
Model NX58J5600SG/AA
Near Chanhassen, MN 55317
Adam
Job Details: 05/11/2023
Random buttons not working. Bake broil cooking timer clock dont work and maybe a couple others. Unplugged unit. Replugged it in and now working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPL04
Near Plymouth, MN 55447
Matt
Job Details: 05/11/2023
"Customer complaint is, WATER LEAKS FROM THE FREEZER. IT SEEMS LIKE IT'S COMING FROM BEHIND THE PANEL AT THE BACK OF THE FREEZER. Inspected and tested. Found the evaporator defrost drain is frozen. Defrosted drain pan, cleaned out drain and installed new heat probe. Tested and drain is open. Refrigerator is now fixed.
We serviced a
KENMORE REFRIGERATOR
Model 10654789803
Near Minneapolis, MN 55446
Matt
Job Details: 05/11/2023
"Customer complaint is, LEAKING IN THE FREEZER. Inspected and tested. Found the evaporator defrost drain was plugged. Defrosted freezer floor, evaporator drain pan and cleaned out drain on back side. Tested and drain is now clear. Refrigerator is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2200XTSS3
Near Minneapolis, MN 55416
Nate
Job Details: 05/11/2023
"Not draining well. Disconnected the drain line. Cleaned it out. Disconnected it from both the drain pump and garbage disposal. Sucked 20 gallons of water through the line. Then let the dishwasher run, cancelled it, did the same again, drains all the way now."
We serviced a
BOSCH DISHWASHER
Model SHE4AM16UC/01
Near St. Cloud, MN 56301
Seth
Job Details: 05/11/2023
Dishwasher does not wash. The dishwasher is stuck. They decided not to fix it.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Joseph, MN 56374
Seth
Job Details: 05/11/2023
"Not draining. No voltage to the pump. I checked for glass or debris and found none. I quoted a control board, they want to discuss their options and will let us know if they want to move forward."
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Minneapolis, MN 55416
Nate
Job Details: 05/11/2023
"Replaced bad valve and filter head assembly. Found the line to the icemaker had detached too because the fill tube was full of solid ice from bad valve slowly dripping into it. Steamed out water fill tube, and reattached waterline on back of fridge to the fill tube. Adhered with special glue and tape. Cycled Icemaker and it filled well. Installed fitting on rear waterlines to stop leak at connection. Everything dispenses well now with no leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model Rf266abpn
Near Minneapolis, MN 55408
Nate
Job Details: 05/11/2023
Evaporator iced over again. Steamed it all off. Frosted over nicely within 10 minutes. I moved it to the recommended spot. Should not have any more issues.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG
Near Minneapolis, MN 55423
Nate
Job Details: 05/11/2023
Drain pump runs when you try and run a cycle. Found the flood pan full of water. The water inlet on the left side had disconnected. Reconnected it and gave it a good extra seal with red glue. Tested it out 3 times. No leaks now. Runs great. Charged minimum labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Burnsville, MN 55337
Delton
Job Details: 05/11/2023
"Replaced the cracked inlet water valve with new one. Tested and no more leaks. Refrigerator dispenses water and is working good.
We serviced a
FRIGIDAIRE RANGE
Model FFGS3025LSE
Near Richfield, MN 55423
Delton
Job Details: 05/11/2023
Customer had already found the big mouse nest but i went ahead and pulled out some more panels and cleaned out inside oven of mouse dropping. Also found that broil igntier was bent and not next to broil burner. Tested and oven is heating and working good.
We serviced a
KENMORE DRYER
Model 11085876400
Near Wayzata, MN 55391
Phillip
Job Details: 05/11/2023
The front drum seal was falling off the drum. I also found the rear right roller was falling apart. I replaced the seal and rollers. I cleaned and oiled the other rollers. The dryer sounds good now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Chanhassen, MN 55317
Adam
Job Details: 05/11/2023
Installed board. Reassembled. Then went through test mode and its working great. Its heating well and washing good.
We serviced a
BLOMBERG++ DISHWASHER
Model DWS51502SS
Near Minneapolis, MN 55401
Nate
Job Details: 05/11/2023
"Not draining. There was some type of blockage in the air gap area of the drain. Took air gap and drain lines apart, and now it drains great after cleaning it, but then it wouldnt fill with water and kept giving an E01 error. Found the flood pan underneath full of water from when it couldnt drain. Sucked and dried all the water out. Now it all runs great."
We serviced a
ASKO++ DRYER
Model T411VD.W.U.
Near Minneapolis, MN 55419
Delton
Job Details: 05/11/2023
"Replaced motor, belt and added grease to front seal per the service bulletin. Tested and dryer is quiet, tumbling and heating. Dryer is working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Minneapolis, MN 55446
Phillip
Job Details: 05/11/2023
The dishwasher would not dry. I found the heating element was bad. I replace the heating element. I verified in test mode the heater does come on.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBBC/AA
Near Minneapolis, MN 55436
Phillip
Job Details: 05/11/2023
"The customer said the fresh food section is in the fiftys and the freezer has frost all over the food. I found the freezer door gasket was falling off on the bottom of the door. I pushed it back in. I can see frost coming out the holes on the evaporator cover. I advised the customer it will need the drain kit, add on heater and defrost sensor. I gave a quote. I advised it will need to be unplugged and doors open for 24 hours. At this time the customer wanted to think about it.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Minneapolis, MN 55422
Phillip
Job Details: 05/11/2023
The control was flashing. I found the freezer fan was not working and the freezer evaporator is all frosted up. I put into defrost but the heater does not come on. After trouble shooting I found the main board does not send out 120 volts to the heater. It will need a main board. I replaced the rear main board and ran a defrost test. The heater comes on and the frost on the evaporator is melting. I advised them to give it 48 hours for the temps to recover.
We serviced a
ASKO++ DISHWASHER
Model 107312000
Near New Brighton, MN 55112
Phillip
Job Details: 05/11/2023
The customer said while the door was open she fell back on the door just a little. Now the door does not close and the buttons do not respond. I found the door is binding and does not fully close. I also found the door strike was bent up. The left side of the tub was bent in. I pulled the dishwasher out a few inches and fixed the frame. I also bent the door strike down. I pushed it back in and leveled the dishwasher. Now the door shuts good and the buttons are working because the door latch engages.
We serviced a
FISHER PAYKEL++ DRYER
Model DGGX2US-96103A
Near Saint Paul, MN 55102
Delton
Job Details: 05/11/2023
"Replaced bearing kit, tested and dryer now runs quiet and is working good."
We serviced a
ILVE++ RANGE
Model UM12FDNS3BGGNG
Near Mound, MN 55364
Adam
Job Details: 05/11/2023
"Small oven not heating either on bake or broil. Also cooling fan isnt operating correctly and making loud noise. Talked with Peter on Techline. We found there is a reset button under the oven was able to press the reset and now oven is heating normal. We will need a new cooling fan. Peter said have the office request his tech sheet and will have parts break down and how to install cooling fan. ; snapped 1 QuickPics, states that autho needed"
We serviced a
KENMORE WASHER
Model 110.459964
Near Wayzata, MN 55391
Phillip
Job Details: 05/11/2023
"The washer does not drain and its loud when it tried to drain. I vacuumed all the water out and removed the drain filter. I found some color guard sheets in the filter. I felt the impeller in the pump and its broken. I replaced the drain pump. I started the washer and as it was filling water was leaking out the front. I found a big hole in the door boot. Im now ordering the door boot. ; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 WP8182119 (Bellow)"
We serviced a
GE RANGE
Model JBP23DR2WW
Near Osseo, MN 55311
Matt
Job Details: 05/11/2023
"Customer complaint is, SURFACE UNIT DOES NOT TURN OFF. Inspected and tested. Found the front right burner receptacle is melted part number WB17X210 as well as the burner coil part number WB30X24400 and the switch part number WB24T10025 has failed causing the burner on light to be on constantly. This is going to need all 3 parts. I quoted customer $548. to install parts. Customer declined repairs, but would like a quote for replacing with none OEM generic parts. ; saved tckt"
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT800NP/50
Near Eden Prairie, MN 55346
Adam
Job Details: 05/11/2023
Unit still not making ice. Last time unit harvested with new ice maker and then filled. Now its not harvesting once ice is made. Giving a E30 code. Tech line said its a bad ice maker. Keeping the boards just incase. ; ordrd 1 00744441 (Ice maker)
We serviced a
LG REFRIGERATOR
Model LFXS26973S/04
Near Prior Lake, MN 55372
Adam
Job Details: 05/11/2023
"Freezer temp 3 degrees Fridge 39. Customers, complaint, icemaker in freezer. Bottom of it is freezing together. No air cold present and everything is working properly that I can tell. The only thing I could think of is maybe defrost stayed on longer. Ice cream is always hard. Customer has extremely hard water; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Minneapolis, MN 55403
Delton
Job Details: 05/11/2023
"Found that valve leaked on ice maker and jammed ice maker and broke it. Need to order ice maker. Customer approved new estimate, charging $100 more for part. New estimate $371.Ordering part and rescheduling.; ordrd 1 W10873791 (Ice maker)"
We serviced a
BEKO++ DISHWASHER
Model DUT25401X
Near Prior Lake, MN 55372
Adam
Job Details: 05/11/2023
NOT A REDO. CUSTOMER HAD FOOD STUCK IN DRAIN PUMP. HAD TO REMOVED UNIT AND REMOVE SIDE PANELS. NEED TO GET PAID; states that autho needed
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Otsego, MN 55301
Matt
Job Details: 05/11/2023
"Customer complaint is, LEAKING OUT DISPENSER. Also the dispenser to tub hose has a hole and is leaking. I found out sense I was out here last year, that replacing the drawer usually fixes the dispenser leaking down the front. I installed new dispenser to tub hose and tested. I could not get washer to leak from the dispenser. Customer had ordered the drawer last year and had it. I installed the new drawer and tested. Still no leaks. Washer is now fixed. Im going to hang onto the dispenser assembly parts that I have for a few weeks just in case it leaks again we would have to replace the whole assembly. The 2 parts that I ordered for the assembly dont have the slider rails, so we would have to order them before we would go back. Part number is 5304514781. I did not collect any money, because Im not sure how much anymore because we didnt install all the parts and didnt know if we wanted to wait and see if the dispenser assembly is needed. ; saved tckt"
We serviced a
FISHER PAYKEL++ WALL OVEN++
Model OS302
Near Roseville, MN 55113
Nate
Job Details: 05/11/2023
"OS 302Usually the oven works, but sometimes it doesnt heat. And sometimes the timer doesnt work on the clock. Sometimes the timer counts down too, but it doesnt beep when time is up.Please see code RJ said to include in this info. DW can you check with Marcone and see what the part number is for the main PCB/clock? On the diagram I dont see a separate board that would control the bake and broil elements. ; saved tckt"