Service History 78 - Omega Force Appliance Repair

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617SIW0

Near Shorewood, MN 55331

Adam

Job Details: 08/01/2022

Unit wouldnt spin. Was getting a motor error code. Tested motor winding they were in speck. Test power. That was in spec. Electrolux says if everything is in speck needs a new motor control board 5304505521.

We serviced a

ELECTROLUX REFRIGERATOR

Model EI27BS26JSC

Near Ramsey, MN 55303

Phillip

Job Details: 08/01/2022

The customers complaint was the fresh food section was not cold. The fresh food section was up in the 50s. I found a big amount of frost building up on the freezer evaporator. The freezer evaporator fan is running. I remove the cover and found the defrost thermostat was defective. I replaced the thermostat and defrosted the evaporator. Put it all back together and advise the customer to give it 24 hours to be hundred percent back to normal.; used 1 WP10442411 (DEFROST BIMETAL) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800BQ1

Near Farmington, MN 55024

Delton

Job Details: 08/01/2022

"Found that drain pump is locked up. So washer would try to continually drain and be non responsive to trying to select new cycle. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW3

Near Maple Grove, MN 55369

Phillip

Job Details: 08/01/2022

"When the basket spins there is a rubbing sound. I tipped it back and found the rotor bolt was loose so the rotor was rubbing on the ground. The transmission is also leaking oil. The lid is broken on the left corner. I will need a transmission, rotor and Lid. I quoted BB price for all. Gearcase W11393685Rotor W11260238Lid W11259006"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model FFRE4120SW2

Near Maple Grove, MN 55311

Phillip

Job Details: 08/01/2022

When the dryer starts it makes a loud rumble sound. I pulled the front off and I found a sock in the blower wheel. I removed the sock. I found the dryer duct was disconnected from the back of the dryer. I hooked it back up and ran the dryer. The dryer sounds good and I did not smell anything like a burn smell.

We serviced a

LG REFRIGERATOR

Model LTCS20020S/00

Near Eden Prairie, MN 55344

Adam

Job Details: 08/01/2022

Units freezer swings open when closing the fridge. I adjusted the legs up more on the unit. It always opens to let the air pressure out then self shuts. Found now you have to shut the door really hard to make it stay open. The only thing we could try is a door gasket but if they slam the door it might stay open still. Owner is going to wait and have the tenant try to be more careful then go from there

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC2201UC/16

Near Rogers, MN 55374

Matt

Job Details: 08/01/2022

"Customer complaint is, NOT DRAINING, INTERMITTENT ERROR CODE E13 - DOESN'T DRAIN. APPEARS PUMP DOESN'T ALWAYS TURN ON. Inspected and tested. Pump is trying to turn, but isnt. I flicked the impeller and it started spinning. Needs a new drain pump. The pump is NLA. I found a supco substitute pump, part number LP6440."

We serviced a

INSIGNIA REFRIGERATOR

Model NS-RTM18SS7

Near Minneapolis, MN 55423

Nate

Job Details: 08/01/2022

"The evaporator fan was not running. I replaced the fan and air duct assembly, and now it runs great and circulates air great."

We serviced a

GE MICROWAVE

Model PVM1870SM1SS

Near Farmington, MN 55024

Delton

Job Details: 08/01/2022

"Replaced vent grille, tested and is secure and now pops open and vents correctly. Microwave is working good."

We serviced a

KENMORE REFRIGERATOR

Model 79577546600

Near Hanover, MN 55341

Matt

Job Details: 08/01/2022

"Customer complaint is, WATERLINES ATTACHED TO UNIT ARE SPLIT. Also customer said the ice maker hasnt worked for years. Inspected and tested. Found the water dispenser line was cracked on the back side of the refrigerator and the ice maker has failed. Customer doesnt want me to replace ice maker and is just going to go without ice. Installed new water dispenser line and tested. Refrigerator is now fixed. ; used 5 HOSE2 (Pt516- 1 Foot, 5/16' TUBING), and 1 FITTING4 (5/16' JG FITTING) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13929K011

Near Farmington, MN 55024

Delton

Job Details: 08/01/2022

"Found that dishwasher is leaking from Diverter motor, also door seal is corroded and small rips. Ordering motor/sump assembly and door gasket. Rescheduling.; ordrd 1 W11177741 (Door gasket) and 1 Wpw10418332 (Motor/sump assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS00

Near Eden Prairie, MN 55347

Adam

Job Details: 08/01/2022

Unit unit a getting moisture inside freezer. Unit isnt sealing correctly on freezer door. Unit needs a new door seal on freezer. Customer is going to think it over and let us know

We serviced a

ELECTROLUX REFRIGERATOR

Model EW23CS75QS1A

Near Eden Prairie, MN 55347

Adam

Job Details: 08/01/2022

Unit was cooling. The evap was dry. Pulled fridge out on protective mat. Found the compressor wasnt running. Unit has a compressor inverter. Installed new one to test unit. Still didnt work. Found that the compressor windings tested good. Put unit in service mode. Ran just the compressor which it fired it up and started working. Checked the DC and AC voltage to the inverter. Was reading low. The control board isnt sending the correct power to the inverter. Ordered new board and installed part. After install everything turned on right away and compressor sounded great . ; installed 1 5304499463 (Board)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS-3

Near Lakeville, MN 55044

Delton

Job Details: 08/01/2022

"replaced control board, tested and no longer runs by itself when door is closed. Microwave is heating and working good."

We serviced a

GE DISHWASHER

Model GDT580SMF8ES

Near Saint Paul, MN 55104

Delton

Job Details: 08/01/2022

"Found that door seal was pulled out on bottom left and dishwasher was not secure inside cabinet so edge of door was hitting cabinet and not fully sealing. Put seal back on and added caulk to ensure door seal stays. Aligned dishwasher and is secure, tested and dishwasher is no longer leaking. But then found that heating element is bad, and soap dispenser door is broken off, float switch. ordrd 1 Wd21x10519 (Float switch) and 1 Wd05x24776 (Heating element) and 1 Wd12x28238 (Soap dispenser), states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT8G8HW0

Near Minneapolis, MN 55407

Nate

Job Details: 08/01/2022

Customer has been finding water on floor behind fridge since moving in 4 weeks ago. Drain pan under fridge is overflowing with water. Found the door gasket around the fresh food door is not sealing anymore and is ripped. ; schdld next appmnt for 8/4 THU !

We serviced a

BOSCH DISHWASHER

Model SHP865ZD5N/01

Near Minneapolis, MN 55407

Nate

Job Details: 08/01/2022

"Giving e24 error. Found the drain pump not working and the air gap clogged up. Replaced drain pump, using 00631200 and cleaned air gap. Runs great now."

We serviced a

AMANA DISHWASHER

Model ADB1200AWW

Near Saint Paul, MN 55116

Nate

Job Details: 08/01/2022

Latch got jammed and customer couldnt open door. Took door apart and found broken latch assembly. Ordered new assembly WPW10275768. ; ordrd 1 WPW10275768 (Door latch assembly)

We serviced a

MAYTAG DRYER- GAS

Model DG412

Near Saint Paul, MN 55104

Nate

Job Details: 08/01/2022

"Not heating. Found a bad ignitor. Getting 120vac but not coming on. Replaced ignitor and vacuumed out, heats great now. Used 279311 from truck stock. ; used 1 279311 (IGNITER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Saint Paul, MN 55108

Nate

Job Details: 08/01/2022

Not circulating water. Found a bad sump motor. Replaced sump assembly. Ran through test mode. Ran and circulates great. Installed w11087376

We serviced a

KENMORE DISHWASHER

Model 66513923K012

Near Minneapolis, MN 55418

Nate

Job Details: 08/01/2022

Replaced leaky sump assembly and also replaced bad drain pump that was leaking around seal. New sump assembly didnt come with new drain pump. Not charging for the drain pump. Runs great now with no leaks. ; used 1 WPW10348269 (DRAIN PUMP) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Saint Paul, MN 55116

Delton

Job Details: 08/01/2022

"Replaced motor/sump assembly, tested all functions and dishwasher is working good."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2613241

Near Eden Prairie, MN 55347

Adam

Job Details: 08/01/2022

Unit isnt cleaning was tenants complaint. Found the agitator was loose and wasnt even spinning. Removed agitator and cleaned it and then retighten

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45N5300AV/US

Near Minneapolis, MN 55419

Adam

Job Details: 08/01/2022

Unit wasnt draining and door locked. Found the drain pump trying to run but wasnt really pumping. Cleaned out drain filter and still same issue. Disassembled drain pump and found the drain pump was bad. Replaced drain pump now unit is operating correctly. Used 4681EA2001T from truck stock. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

SAMSUNG STACKED WASHER

Model WF42H5200AP/A2

Near Hopkins, MN 55305

Phillip

Job Details: 08/01/2022

The washer is not spinning with any load. I ran the washer on a spin only with no clothes. The washer drained all the water out good and did get to a high speed spin. When it started to spin the whole basket was moving up and down and it did not sound right. I put in 4 large towels. I got them wet and tried to run a spin cycle. The washer drained good but would never get into a spin. The washer kept trying to balance the load and run the drain pump. When I spin the basket by had there is a lot of drag and the ball bearings sound stiff and would not move. There are no error codes. advised the customer there is a issue with the basket and bearings. The best solution would be to replace the washer.

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model MISSING

Near Minneapolis, MN 55404

Phillip

Job Details: 08/01/2022

"The start switch was broken and there was sock stuck in the blower. I removed the sock and installed the arcade switch. Its working good now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS4A

Near St. Louis Park, MN 55416

Phillip

Job Details: 08/01/2022

Customer complaint was it would not drain and over filled with water. The dishwasher was draining into a air gap. I disconnected the drain hose from the air cap and put the hose in a bucket. The dishwasher drained into the bucket no problem. I bypassed the air gap and ran the hose directly into the disposal. I ran it agin and now it drains good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM01

Near Brooklyn Park, MN 55445

Phillip

Job Details: 08/01/2022

The complaint is the ice maker is not making ice. I found water is sitting in the ice maker mold. I put the unit into diagnostics and checked the ice maker error codes. The not cooling error was stored in history. I found the freezer was not getting to temp and there was a ice ball forming on the top side of the evaporator coil. The freezer temp was at 34 degrees. After diagnosing I determined the unit is leaking coolant. Advised the customer it would be better to buy a new unit.

We serviced a

KENMORE DRYER- GAS

Model 11097872601

Near Elk River, MN 55330

Phillip

Job Details: 08/01/2022

The dryer does not heat. I found no power to the thermal fuse and the ignitor. I found the red wire was not connected to the heater relay. I put the wire back on. Now the ignitor glows but the secondary coils was rattling. I found the plug for the coil was not pushed in all the way. I pushed it in tight. The dryer is now heating good.

We serviced a

GE MICROWAVE

Model PVM9179SK2SS

Near Champlin, MN 55316

Matt

Job Details: 08/01/2022

"Customer complaint is, UNIT IS RECEIVING POWER BUT NOT HEATING. Inspected and tested. Found the magnetron has failed. "

We serviced a

AMANA WASHER TOP LOAD

Model NTW4650YQ0

Near Minneapolis, MN 55448

Matt

Job Details: 08/01/2022

"Customer complaint is, POWERS UP BUT NOT WORKING- MADE A POP NOISE NO WATER GOING INTO THE UNIT. Inspected and tested. Found the fill valve has failed and the gear case is screaming in a spin. Customer is just going to replace the washer."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23R6201DT/AA

Near Dayton, MN 55327

Matt

Job Details: 08/01/2022

"Customer complaint is, NO ICE- ICEMAKER IS FROZEN. Inspected and tested. FF was at 41F and freezer was at 0F. Customer had refrigerator temperature set at 40F, I recommended setting it at 37. The ice maker had frost on the inside and underneath it. I removed ice maker and defrosted it and dried out the ice room. Reassembled and cycled ice maker. Ice maker cycled and filled with water. This refrigerator is only 3 years old and doesnt have the ice maker service kit. I sealed up the ice room. I had to disconnect the RO system and hook up the refrigerator line directly to the supply line underneath the sink to test because the RO system is leaking. I left the RO system disconnected. I cant find anything wrong with the ice maker itself."

We serviced a

GE REFRIGERATOR

Model GSL25WGPHBS

Near St. Louis Park, MN 55426

Adam

Job Details: 08/01/2022

Unit was making noise and fronts and sides of unit extremely warm. Found that the back condenser fan wasnt operating replaced that fan motor Wr60x10220. Also was getting a clicking noise from evap fan so replaced that fan also with blade. Wr60x30922 and wr60x10207. Now unit is operating correctly

We serviced a

GE DISHWASHER

Model GLD4560N00SS

Near Otsego, MN 55374

Matt

Job Details: 08/01/2022

"Customer complaint is, UNIT WON'T START. Customer hasnt used the dishwasher in over a year. Inspected and tested. Dishwasher is dead. I unplugged it and plugged it back in and it came on, but none of the buttons respond to touch. I disassembled control panel and didnt find anything wrong."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Little Canada, MN 55117

Nate

Job Details: 07/29/2022

Replaced handles and evaporator kit. Set adaptive defrost to every eight hours. Defrosted evap. Everything good to go now.

We serviced a

KENMORE REFRIGERATOR

Model LFCS22520S/02

Near Eden Prairie, MN 55347

Adam

Job Details: 07/29/2022

Unit was warm in the freezer. Removed evap cover and found just were the Freon comes in had little frost. The compressor and all fans are running good. Unit has a sealed system issue. Customer is going to get a new fridge; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG REFRIGERATOR

Model LFXS24632D

Near Kimball, MN 55353

Seth

Job Details: 07/29/2022

"Not cooling. This refrigerator has a failed sealed system the linear inverter compressor manufacturing defect is the culprit . The compressor and all fans are running but its not cooling..; O-emld tckt"

We serviced a

KENMORE REFRIGERATOR

Model 10676232402

Near Saint Michael, MN 55376

Phillip

Job Details: 07/29/2022

I verified the customer complaint that the fresh resection was not cooling properly I found the fresh food fan was not turning fast it was moving very slow. I removed and replaced the evaporator fan motor. It is now cooling properly and the fan is working great.

We serviced a

SAMSUNG DRYER- GAS

Model DV48H7400GW/A2

Near Saint Michael, MN 55376

Matt

Job Details: 07/29/2022

"Customer complaint is, SPINS ALL THE TIME WHEN DOOR CLOSED, WHILE NOT POWERED ON. NO HEAT WHEN WE DO TURN IT ON AND ATTEMP. Inspected and tested. Found the motor relay is stuck on and the dryer is tumbling anytime the door is shut. When I turned it on, it started heating but smelled like it was burning lint. Needs a new main board. When I unplugged it, the relay must have reset and now its working. Customer wanted me to clean out the inside of the dryer. I disassembled dryer and vacuumed out a lot of lint. Reassembled and tested. Dryer is now working and heating, but is getting to hot. Airflow on outside of house is basically nothing. I advised customer to not use dryer until the vent gets cleaned and said the relay is likely to get stuck on again."

We serviced a

GE WASHER FRONT LOA

Model GFW850SPN1RS

Near Chanhassen, MN 55317

Phillip

Job Details: 07/29/2022

The moTor pulley was loose and was slipping on the motor shaft. I replaced the motor. The belt was also broken. I replaced the belt today. I ran a spin and it sounds good and spins fast.

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Monticello, MN 55362

Seth

Job Details: 07/29/2022

"Stops intermittently. Known issue with moisture in the UI board, it can cause main PCB failure was well. I quoted both ways. The customer declined repair at this time."

We serviced a

KENMORE REFRIGERATOR

Model 795.51313.013

Near Sartell, MN 56377

Seth

Job Details: 07/29/2022

Water leak. Leak found from the plastic water lines that feed the dispenser. This is a typical issue with this model of LG fridge made for Kenmore. The damage was extensive it spread from the floor into the cabinetry and the drywall.

We serviced a

UNKNOWN RANGE- ELECTRIC

Model UMDI10NS3BKC

Near Sartell, MN 56377

Seth

Job Details: 07/29/2022

I called and work with Pete and after a series of tests we found it was only getting one phase. He says it needs a para control board he had no part numbers he said you had to use the model number to order the parts. Dana please look up and get us the power board.; saved tckt

We serviced a

LG DRYER- ELECTRIC

Model DLE3733W

Near Sartell, MN 56377

Seth

Job Details: 07/29/2022

Sounds bad when it tumbles. Failed support rollers were replaced. The dryer was quiet after the repair.; used 4 4581EL3001E (ROLLER) from stock

We serviced a

FISHER PAYKEL REFRIGERATOR

Model E522B

Near Wayzata, MN 55391

Phillip

Job Details: 07/29/2022

I replaced the temp sensor and Fresh food fan motor. I noticed that now the research is not working so when the door is shut the light stays on and cooling fan does not run. I am now ordering the red switch I may or may not use the control board when I return.; ordrd 1 814443P (Switch)

We serviced a

KENMORE RANGE- ELECTRIC

Model 790.9301331

Near Hanover, MN 55341

Matt

Job Details: 07/29/2022

"Customer complaint is, THNKS THERMOSTAT ISSUE?- INSPECT IF ITS STILLWORKING GOOD- SETS FOR 300 ISNT REACHING TEMP. This is a Kenmore electric range. Customer said its taking longer to cook things. Preheated to 437F then cycled between 333F-409F, 337F-405F, 339F-407. Oven is actually averaging around 375F after 3 cycles. I showed customer how to recalibrate oven if they want to."

We serviced a

FRIGIDAIRE DRYER- GAS

Model GLGQ2152ES1

Near Minneapolis, MN 55441

Phillip

Job Details: 07/29/2022

The dryer is not heating at all and stopping mid cycle. I found the glow igniter it was getting 120 V but it was not getting hot I checked igniter and it was open. I replaced the igniter and I tightened the door strike on the door. The door shuts good in the dryer now heats up.; used 1 DC035 (IGNITER) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF221NCTASR/AA

Near Maple Grove, MN 55311

Phillip

Job Details: 07/29/2022

"The customer said it never made ice after I replaced the ice maker. I pressed the test button but the ice maker did not cycle. I pressed ice off and energy saver to check for errors. There are no errors. I pulled the unit out and tested for 5 volts dc at the made board for the ice maker. I get 5 volts dc out on the board. I unplugged the fridge and reset the cn90 connector. I then plugged the fridge back in. I pushed the tested button on the ice maker, now the ice maker cycled and filled with water. Advised the customer to give it 24 hours to make ice. If it happens again it will need board DA92-00426A"

We serviced a

DANBY REFRIGERATOR

Model DBC117A1BSSDB-6

Near Rogers, MN 55374

Matt

Job Details: 07/29/2022

"Customer complaint is, LEAKING & THINKS IT MAY NOT BE COOLING EITHER. Customer had it running in the garage for the last 3 days. Temperatures was only 45F. The fan is running and theres heavy frost on only about 25 percent of the evaporator and then nothing. The sealed system has failed. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LFXC24726S/04

Near Plymouth, MN 55442

Matt

Job Details: 07/29/2022

"Customer complaint is, NOT COOLING. Inspected and tested. Breaker was tripped and refrigerator was room temperature. Reset breaker and compressor and fans turned on, but after 20 minutes there was no frost on the evaporator. The sealed system/compressor has failed."

We serviced a

FRIGIDAIRE STACKED WASHER

Model FFLG2022MW2

Near Saint Michael, MN 55376

Matt

Job Details: 07/29/2022

"Customer complaint is, NOT DRAINING VERY WELL. Customer said its draining the water out, but not always spinning the clothes dry. I ran it through a rinse and spin empty and it was working great. I put some towels in the washer and ran it through a quick wash and it worked perfectly and spun the towels out. Washer is operating normal for me."

We serviced a

KENMORE DISHWASHER

Model 66513222N410

Near Albertville, MN 55301

Matt

Job Details: 07/29/2022

"Customer complaint is, PLASTIC HANDLE IS BROKEN OFF. Inspected and found the control panel and handle are broken. I need to order the handle. Part on order. ; ordrd 1 W10300761 (Handle)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5JHAXTS02

Near Roseville, MN 55113

Nate

Job Details: 07/29/2022

Water leaking from water filter. Replaced water filter housing. No drips or leaks after replacing the housing.

We serviced a

MAYTAG WASHER TOP LOAD

Model MTW6700TQ1

Near Shorewood, MN 55331

Adam

Job Details: 07/29/2022

Customer just ran a load before getting there double checked for leaks and found the leak coming from the center. Found that unit was leaking from the bearing. Customer at this doesnt want to repair is going to think it over and let us knowReturning WPW10106990

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Farmington, MN 55024

Delton

Job Details: 07/29/2022

Customer did not give it enough time (they did not even pull out the food) to defrost because ice bucket is still stuck solid inside ice box. I informed customer that fridge needs to be unplugged/breaker turned off and doors opened with towels and all food removed (because its not cooling at all) so that it will be completely defrosted to do the fix; schdld next appmnt for 8/2 TUE !

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA

Near Minneapolis, MN 55418

Nate

Job Details: 07/29/2022

Replaced bad fuse today. Confirmed now that heater comes on in forced defrost. Fridge was cooling nicely. Everything good to go now.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7500GC0

Near Osseo, MN 55311

Phillip

Job Details: 07/29/2022

The customer said it will sometimes stop mid cycle and sometimes it beeps during the cycle. The only error codes saved was F2-E1 stuck key error. I cleared the error and ran a test. The rear passed with no new errors. I then ran a touch pad test and that also passed with no new errors. I started the washer on a quick wash. The washer ran a quick wash with no issues and error codes at the end. It may need a user interface control because of a stuck key. I gave the customer the BB quote. Shes just going to use it as is for now. Use interface console W11130341

We serviced a

KENMORE REFRIGERATOR

Model 111.7302571

Near Minneapolis, MN 55404

Nate

Job Details: 07/29/2022

"Fresh food warm, freezer cold. Found the evaporator fan on the left side encased in ice. Customer said that the door has probably been left open, they sometimes put veggies in the fridge that could have some water on them, and sometimes put containers of hot liquid like soup in there. Everything runs great after I steamed off fan. Good airflow. Evaporator frosting nice and uniform. Good to go now."

We serviced a

GE REFRIGERATOR

Model PFIC1NFWBBV

Near Minneapolis, MN 55435

Nate

Job Details: 07/29/2022

Fridge and freezer not cooling. Found a bad inverter. Replaced the inverter. Compressor immediately started running. Gave the fridge 10 minutes and started cooling nicely. Used WR49X10283. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WM3400CW/01

Near Minneapolis, MN 55420

Nate

Job Details: 07/29/2022

Installed new pedestal for the washer. Works great now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US0A

Near Chaska, MN 55318

Adam

Job Details: 07/29/2022

"See photos. Unit is randomly leaking. This unit had a few issues to cause this leak. The big one is the door is cracked and isnt opening and closing properly. Also the bottom door seal is damaged from the door being out of wack. The out door is scuffed and tweaked from the inner door being busted also. We will need the hinges also for this unit because where it busted put pressure on the hinge not properly and bent the hinge. Also the tub gasket needs replacing which is common on this model Door 5304506911Door gasket 5304500204Inner door 5304502918Hinges 5304513274Tub gasket 154827601; snapped 6 QuickPics, states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM3470HWA

Near Lakeville, MN 55044

Delton

Job Details: 07/29/2022

Washer would not turn back on after it sat idol for awhile and customer had to power cycle washer to get it to turn on. Replaced main board. Tested and washer turns on every time. Ran quick test and washer is working good.I did not use the UI (ebr74752201)

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA

Near Lakeville, MN 55044

Delton

Job Details: 07/29/2022

"Replaced door seal, tested, but still got LC (leak)error. Upon further inspection I found that there is small crack in drain hose, when i moved it i can see the leak. Needs drain hose DD97-00403A..; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MS9

Near Chaska, MN 55318

Adam

Job Details: 07/29/2022

Unit was leaking on the floor. The freezer had a big ice damn. Found the ice was building up because it wasnt draining. Steamed out all the ice and cleaned drain. Watched the frost pattern just to make sure on the evap and it was proper. Unit is back to normal working condition

We serviced a

AMANA REFRIGERATOR

Model AFI12538AEW

Near Apple Valley, MN 55124

Delton

Job Details: 07/29/2022

Found that there is sealed system leak (see pictures) need to call into autho. Fridge is 40 degrees and freezer is 33.4536487 degrees.; saved tckt

We serviced a

BOSCH DISHWASHER

Model SHE65752UC/01

Near Bloomington, MN 55438

Adam

Job Details: 07/29/2022

Unit door would just slam down. Found that the door string to the spring busted on both sides. Unit needs a new spring kit. Installed 00754866. Now unit is working properly

We serviced a

LG REFRIGERATOR

Model LFXS26973S/01

Near Saint Paul, MN 55116

Delton

Job Details: 07/29/2022

"ORDERED WATER VALVE THE ONE ON THE REFRIGERATOR IS BROKEN.; saved tckt"

We serviced a

LG REFRIGERATOR

Model LFC22770ST/01

Near Saint Paul, MN 55105

Delton

Job Details: 07/29/2022

"Replaced damper motor, tested and damper now opens and closes and is cooling and working good."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WM3400CW/01

Near Minneapolis, MN 55420

Adam

Job Details: 07/29/2022

Installed new pedestal for customer. Made sure it was level then installed the washer machine on top. Anchored down unit per install instructions. Also tested a quick cycle to make sure its working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVWH02

Near Eagan, MN 55122

Delton

Job Details: 07/29/2022

Replaced water filter housing. Tested and dispenser now comes out full stream. Refrigerator is working good.

We serviced a

GE WASHER FRONT LOA

Model WCVH6800J3WW

Near Coon Rapids, MN 55433

Phillip

Job Details: 07/29/2022

"The washing machine will fill with water lock the door but it never agitates. I put it into a spin cycle wash machine drain the water and the tub moved for a few seconds counter clockwise and then stopped. In diagnostic mode I was getting the error code E 46 which is a motor fault error. I tested the motor windings, the Winings test good but the motor sensor tested open. I called GE tech line to verify and he said I need a motor and an inverter. We ran spin test T11 and it was acting like a bad inverter. Tech line advised replace both parts. I quoted the customer BB for parts. The inverter shows NLA and the cost was around thousand. The customer will replace the washer. Inverter WH12X10519Motor WH20X10028"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA

Near Anoka, MN 55303

Phillip

Job Details: 07/29/2022

The wash motor was not pumping water. I found the wash motor was bad. I replaced the main wash motor. I made sure all clamps were straight and tight. I put it all back together and tested. Its working good now.

We serviced a

GE REFRIGERATOR

Model GFSS6KKYESS

Near Eden Prairie, MN 55347

Adam

Job Details: 07/28/2022

"Unit wasnt cooling fridge properly was up to 60 degrees found a big ice damn build up on the evap. Defrosted the evap. Everything tested good. Defrost heater and fan. Replaced the drain kit and heater kit to fix issue now unit is operating properly ; used 1 DA32-10104N (TEMP SENSOR), 1 SH502 (HEATER), and 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

LG REFRIGERATOR

Model LSXS26366S/01

Near Minneapolis, MN 55430

Phillip

Job Details: 07/28/2022

The customer said during there hot spell when the ac went out the freezer section only was warm. Now that the ac works the freezer is cooling good now. The freezer temps was around minus 5. There was no frost build up and everything was working. I found some moisture on the freezer door and on the packages. I found some food was pushing on the door. I moved the food so the door closes tighter.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXNS01

Near Rosemount, MN 55068

Delton

Job Details: 07/28/2022

Evaporator is frosted over. I went into diagnostics and put it in defrost not getting power to defrost heater. It tests fine but board is bad. Also there is a crack in the liner on fridge side (see picture) control board would need to be ordered. Part show NLA and Liner is not repairable. Is this covered or repairable? Check with autho.If part is shipped informed customer that refrigerator will need to be unplugged and manually defrosted so i can pull evap cover off. It iced over to where i can pull off cover.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Eden Prairie, MN 55347

Adam

Job Details: 07/28/2022

Just installed the shelfs the customer requested. Customer didnt want sensor installed because unit has been working fineDoor bin RT DA97-06419C Door bin LT middle DA97-11478A Door bin LT bottom DA97-11483A Returned Freezer sensor DA97-08608A

We serviced a

SAMSUNG REFRIGERATOR

Model RF30HBEDBSR/AA

Near Elk River, MN 55330

Matt

Job Details: 07/28/2022

"Customer complaint is, NOT COOLING THE FRESH FOOD. Customer already replaced both FF sensors and evaporator fan. Inspected and tested. FF compartment was at 37F and freezer was 2F. The temperature sensor tested good from the board. The evaporator fan is running. Everything is testing good. Customer had FF compartment empty, so there going to fill it up and see what happens."

We serviced a

GE WASHER TOP LOAD

Model GTWN8250D0WS

Near Eden Prairie, MN 55346

Nate

Job Details: 07/28/2022

"The washer shakes, is leaking water, and clicks and runs louder on spin and agitate. Has a bad gearcase. ."

We serviced a

MAYTAG DRYER- ELECTRIC

Model PYE4500AYW

Near Lakeville, MN 55044

Delton

Job Details: 07/28/2022

"Found that thermal fuse is open. Customer approved estimate. Replaced fuse kit, tested and with vent disconnected dryer is cycling heat good. As soon as i attach vent heat spikes. Informed customer that dryer vent needs to be cleaned out before dryer will work efficiently. Dryer itself is working good.; used 1 LA-1053 (THERMAL FUSE) from stock"

We serviced a

UNKNOWN REFRIGERATOR

Model HC 2062 INDEX 21E/33

Near Excelsior, MN 55331

Adam

Job Details: 07/28/2022

Unit not making ice. Last time here. They didnt have the water hooked up to test anything. Water is now hooked up. Water valve is working properly and when manually twisting the motor on ice maker can get everything work properly. Unit needs new ice maker. 610801500. Everything else to be working properly ; states that autho needed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS-3

Near Lakeville, MN 55044

Delton

Job Details: 07/28/2022

"Found that microswitch was shorted, i replaced it but then still doing same thing. Found that shorted switch caused relay on control board to get stuck on. I banged relay and now it is working good but I informed customer that to guarantee the fix that the circuit board would need to be replaced.Ordering control board and rescheduling.; ordrd 1 W10893404 (Control board)"

We serviced a

KENMORE REFRIGERATOR

Model 1069555983

Near Minneapolis, MN 55427

Phillip

Job Details: 07/28/2022

"The customer said he is seeing a puddle of water in the basement. The water is right under the copper water supply line for the fridge. I pulled the fridge out and found a small piece of dust that was slightly most, other than that its completely dry in the back. I advised that the defrost pan could be over filling with water and thats dripping out or the suction line could be getting frosty and then it melts and water drops down. There was a lot of dust on the coils and on the condenser fan. I blew the coils and fan clean the sucked up all the dust. I thought it might just need a good cleaning."

We serviced a

GE REFRIGERATOR

Model GYE22GYNGFS

Near Big Lake, MN 55309

Seth

Job Details: 07/28/2022

F801 error and warning on the dispenser with no water or ice. This is a brand new refrigerator customer has just moved in. Upon arrival and inspection I found you by using my Smart HQ that the RF ID center board was not being seen. I uninstalled the filter and found someone had tried to twist the filter and damaged it. I advise the customer to replace the filter and not reuse it as it has been damaged and could cause flooding or damage in the home. I uninstall the fridge removed power and started looking for loose wire connections and found one. I went ahead and checked all connections on the board and from the harness to the dispenser door. When I restored power with a filter out the warning went away and you began to be able to use the display on the dispenser as it was designed. I recommend a customer replace the filter and everything should be as designed. The right hand door was not level with the left hand French door I went ahead and made this adjustment while on site to the customer satisfaction. ; saved tckt

We serviced a

SAMSUNG RANGE- GAS

Model NX58M6650WS/AA

Near Lakeville, MN 55044

Delton

Job Details: 07/28/2022

"Found that igniter was weak and not turning on gas. Replaced igniter, tested and oven preheated and temperature of oven matches what my thermometer says. Range is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Maple Grove, MN 55369

Phillip

Job Details: 07/28/2022

The dishwasher wash motor is not coming on to spray. I found water leaking from the motor. I found a hole in the bottom of the lower spray arm.Im ordering the wash motor and lower spray arm. I will put a high loop on the drain hose and fix how its attached to the disposal. Spray arm 5304517203Motor 5304519906; ordrd 1 5304517203 (Spray arm) and 1 5304519906 (Motor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS5

Near Edina, MN 55435

Delton

Job Details: 07/28/2022

"Replaced evaporator fan motor and defrosted ice build up in return vent. Tested and fan is blowing, refrigerator is cooling and working good."

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Minneapolis, MN 55447

Phillip

Job Details: 07/28/2022

"The dishwasher will fill and sometimes wash but the water wall vain does not move. When I powered the dishwasher the vain moves back and forth but never find home and gives the 7c vain error. After checking and researching it will need the motion assembly and vain motor sensor. I quoted BB for parts, labor and tax. The customer does not want to fix it. Motion assembly DD97-00484DVane sensor DD32-00011A"

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID81SS0A

Near Plymouth, MN 55446

Phillip

Job Details: 07/28/2022

The customer said the dishwasher would just stop and beep. I ran for a few minutes. It filled but never started to wash. The i50 motor issue error came up. I canceled the cycle and tried again. The wash motor started to work. After letting it run for 10 minutes I heard a pop and smelled smoke. I pulled the board off and found a shorted spot on the control board. I quoted the customer BB for the board and labor plus tax. Part Control board 117499400

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW1

Near Osseo, MN 55311

Phillip

Job Details: 07/28/2022

When the washer had a load in it and filled the whole basket was sitting to low and the motor was hitting the ground. I replaced the shocks and the shifter. I ran a calibration and auto test.

We serviced a

GE MICROWAVE

Model JVM3160DF4WW

Near Inver Grove Heights, MN 55076

Delton

Job Details: 07/28/2022

Looks like microswitches might be bad but i went ahead and replaced them at no cost (maybe a bad microswitch) Tested and it is working good.Weird thing is that microwave power circuit is hooked up to a lot of other stuff the living room and half the kitchen. On a double 15 amp breaker. But customer said it only blows the breaker when door was opened/closed.Microwave is working good and not blowing breaker anymore as im here.; used 1 MICRO7 (3/16' MICROSWITCH) from stock

We serviced a

GE STACKED WASHER

Model 417.948623

Near Rogers, MN 55374

Phillip

Job Details: 07/28/2022

The drain hose had a hole in it down by the drain pump. I slid the washer out as far ad it could come out. The customer crawled behind it and disconnected the drain hose. I handed the customer the new hose and he put back in the stand pipe and zipped tied to the fill hoses. I hooked the other end to the drain pump. The washer and dryer are working good.

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH2400AWW

Near Eagan, MN 55123

Delton

Job Details: 07/28/2022

Customer was getting Dc error which was unbalanced load. Customer was trying to wash 1 blanket. I ran test with load of towels and it completed. I informed customer that using more items the better so the washer can balance out the load more evenly. Customer will try that and call back if there is further issues. Washer is working good as im here.

We serviced a

UNKNOWN RANGE- GAS

Model ARR-636

Near Excelsior, MN 55331

Adam

Job Details: 07/28/2022

There definitely was a gap on the one side. Had the one hinge to far in on the left side making the right side out. Did the ole paper towel trick to see if it was sealing. Put the paper towel in between the door and gasket and see if it will pull out. Before adjusted slide right out on the right side now its tight all around

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS8 AH MY

Near Chaska, MN 55318

Adam

Job Details: 07/28/2022

"Unit wasnt making ice. In test mode I couldnt get the ice maker to cycle or water valve turn on. Replaced ice maker and now it will cycle which it didnt before but still not turning the water on. Unit needs a water valve also ordered and rescheduled WP12544124 valveWPW10190965 icemaker ; used 1 WPW10190965 (ICEMAKER) from stock, ordrd 1 WP12544124 (Valve)"

We serviced a

LG DRYER- GAS

Model DLGX3876V

Near Andover, MN 55304

Matt

Job Details: 07/28/2022

"Customer complaint is, NOISY. Inspected and tested. Found the front right roller was wearing out. Quoted customer $285. to install 2 front rollers. Customer approved repairs. Installed 2 new front rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW1

Near Chaska, MN 55318

Adam

Job Details: 07/28/2022

Put unit in test mode to try to hear and louder then normal noise. It went through spin fine. Sounded little louder for this model and age. Put unit in agitate and was a little louder then normal but still acting the way its supposed to be. Unit would need a new transmission if they want the noise to be gone. Also checked under the agitator to make sure nothing else was in there.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB765FW0

Near Chaska, MN 55318

Adam

Job Details: 07/28/2022

Unit wasnt Heating. Disassembled front of dryer. Tested the heat element. It tested open. Removed the heater element. Found that it did break so thats the reason for reading open and not working. Quoted and replaced the element. Had element on truck used WP3387747 from truck stock. Unit is now working properly. I did recommend getting there dryer vents cleaned; used 1 WP3387747 (ELEMENT) from stock

We serviced a

SAMSUNG STACKED DRYER

Model DV42H5200EP/A303

Near Andover, MN 55304

Matt

Job Details: 07/28/2022

"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2844LFE

Near Brooklyn Park, MN 55428

Matt

Job Details: 07/28/2022

"Customer complaint is, LEAKS WATER. Inspected and tested. Found the evaporator defrost drain was frozen over. I disassembled freezer evaporator cover and defrosted freezer and cleaned out drain. Also this refrigerator has the ice ball on the back of the refrigerator. I told the customer about it. Refrigerator is now fixed."

We serviced a

GE REFRIGERATOR

Model GFE26GMHFES

Near Minneapolis, MN 55445

Matt

Job Details: 07/28/2022

"Customer complaint is, LEAKS. Inspected and found the bottom of the freezer was full of ice. Disassembled freezer evaporator and found the drain plugged. Defrosted freezer and cleaned out drain. Refrigerator is now fixed."