We serviced a
KENMORE REFRIGERATOR
Model 795.71029.011
Near Sauk Rapids, MN 56379
Brandon
Job Details: 08/06/2024
Customer states unit stopped cooling, checked and there was no frost pattern, removed the back cover and checked the compressor it was not running. Found the LED was flashing 5 times for a locked piston in the compressor unplugged and checked to see if the compressor would start and it did not. Customer is going to contact sears for any warranty:
We serviced a
LG REFRIGERATOR
Model LMXS28626D/08
Near Annandale, MN 55302
Brandon
Job Details: 08/06/2024
Customer stated the right door would not close correctly. Adjusted the refrigerator back. Now the door closes better, informed the customer the door will always close better when there is weight in it.
We serviced a
LG WASHER
Model WM3570HWA
Near Minneapolis, MN 55414
Dakota
Job Details: 08/06/2024
Drain overflow hose detached from washer tub, reattached hose and tested, all functions ok no leaks
We serviced a
GE WASHER
Model GFW850SPN5RS
Near New Richmond, WI 54017
Aaron
Job Details: 08/06/2024
The installation team cross threaded the hot water solenoid valve, caused a leak in the customers brand new home.The machine was slid out on arrival but I put my floor protector down to maneuver the machine around a pole easier. I removed the user interface to access the screws that hold the top on, removed the top and accessed the hot cold water solenoid valve assembly. I unscrewed the hot cold water solenoid assembly and removed the rubber hose clamps that were holding the different waterlines in place. I transferred the electronic harnesses and rubber hoses onto the new assembly and screwed the new hot cold solenoid assembly into place I reconnected the hot and cold water lines from the house and turn them on to verify I had a watertight seal, reassembled the top and the user interface and installed the soap dispenser and started a cycle to verify that there werent any leaks associated with that part of the machine. I slid the machine back into place and cleaned up. The machine is back to normal leak free use.
We serviced a
KITCHENAID RANGE
Model KGRS505XSS04
Near Maple Grove, MN 55369
Nate
Job Details: 08/06/2024
Replaced bad harness and valves. Works great now. ; pckd up 2 WPW10206287 (VALVE (TOP BURNER) STANDARD)s and 1 WPW10204718 (SWITCH ASSEMBLY)
We serviced a
BOSCH RANGE
Model HGS245UC/01
Near Saint Paul, MN 55104
Hyrum
Job Details: 08/06/2024
On arrival, customer states that sometimes the burners still ignite. Took all the burner caps off and clean them. Cleared out the orifice in the front right burner. Made sure all the electrodes were good. All the burners light up within one or two clicks now. Everything looks great.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AD7
Near Minneapolis, MN 55407
Dakota
Job Details: 08/06/2024
Replaced dispenser assembly, tested, found water leaking from water supply line to fridge, informed LL of water line damage, they are having plumber correct install of line
We serviced a
LIEBHERR++ REF BUILT IN++
Model HCB 2060 INDEX 211 /
Near Minneapolis, MN 55419
Hyrum
Job Details: 08/06/2024
Installed new icemaker and board and tested. Machine seems to be working properly now. Complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW
Near Inver Grove Heights, MN 55077
Hyrum
Job Details: 08/06/2024
Installed your door and confirmed the gasket. Tested it and everything looks like its sealing properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Eden Prairie, MN 55347
Kinnon
Job Details: 08/06/2024
Arrived on site found stagnating water very bad smell food particles in water and drain filter clean filter clean screen clean surrounding mechanism flushed four times left 3 1/2 hour heavy duty with soap capsule in dishwasher running on empty unit no longer smells bad smells normal recommended client get dishwasher magic and run a cycle on that all should be well tests good wash motor and heater test good
We serviced a
SAMSUNG RANGE
Model NX58H9500WS/AA
Near Albertville, MN 55301
Matt
Job Details: 08/06/2024
OVEN NOT HEATING. Found the bake ignitor is weak and only drawing 2.7 amps. Quoted customer to install new ignitor. Customer approved repair. Installed new bake ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG MICROWAVE
Model LMV2015ST
Near Waconia, MN 55387
Paul
Job Details: 08/02/2024
Found 2 of 3 light bulbs burnt out and diagnosed weak magnetron. Removed microwave from wall. Replaced light bulbs and magnetron. Re-installed and tested unit. Microwave running properly again. Removed 3rd faulty light bulb from under microwave. Customer to replace 3rd faulty bulb herself.
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Minneapolis, MN 55422
Dakota
Job Details: 08/02/2024
customer states random lights on display no rhyme or reason to lights, also all lights on display and cant start cycle occasionally, ran unit through test cycle, all functions ok no leaks, visually inspected control board and UI no issues found ribbon cable does not show evidence of silver migration. Unable to replicate issue, if issue persists customer will call back added PN to notes for UI and main control possibly the issue? Unsure though, unit is a white model but only the Black console is still available.
We serviced a
WHIRLPOOL REFRIGERATOR
Model gss26c4xxy04
Near Minneapolis, MN 55401
Dakota
Job Details: 08/02/2024
Unit not defrosting found defrost t stat stuck open, jumped t stat, heater working, removed frost, replaced thermostat ; used 1 12001937 (DEFROST THERMOSTAT / LIMITER) from stock
We serviced a
MAYTAG WASHER
Model MVWX400VW1
Near Saint Joseph, MN 56374
Brandon
Job Details: 08/02/2024
Customer states the unit filled with water and stopped. Checked found the door switch was not working correctly, replaced cycled and tested the unit continued through the cycle. ; used 1 WP8318084 (LID SWITCH) from stock
We serviced a
AMANA WASHER
Model NFW7200TW
Near Saint Joseph, MN 56374
Brandon
Job Details: 08/02/2024
Customer states the unit is not working correctly. Cycled and tested ran in diagnostic mode and the pump was not working. Quoted the customer a new pump, the customer approved, removed and replaced cycled and tested the unit would not pump. Suspended issue is the board. Also found the soap dispenser is leaking, also the front seal. The customer is going to replace the unit
We serviced a
WHIRLPOOL DRYER
Model AED4370TQ0
Near St. Cloud, MN 56303
Brandon
Job Details: 08/02/2024
Customer stated the unit was making noises. Disassembled and found both rear rollers locked up . Quoted the customer a new kit. Customer approved, installed and the kit vacuumed out the unit, cycled and tested. The unit is working as it should no issues. ; used 1 4392065 (REBUILD KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ramsey, MN 55303
Adam
Job Details: 08/02/2024
Installed parts. Tested. Unit is working properly
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Osseo, MN 55311
Adam
Job Details: 08/02/2024
Install new compressor from last diagnosis once installed pressure tested. vacuumed under 300 ?m. Filled with the proper amount of refrigerant. Then that unit run for 15 minutes. Pressure are good. Updated control board also. Unit is gonna be working properly. Just have to give it 24 hours to fully cool
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS177TW01
Near Excelsior, MN 55331
Paul
Job Details: 08/02/2024
Found dryer not heating. Diagnosed faulty heat element shorted open and faulty output board controlling element. Replaced element and board. Start and verified proper operations.
We serviced a
WHIRLPOOL DRYER
Model WGD6400SW0
Near St. Cloud, MN 56301
Brandon
Job Details: 08/02/2024
Returned installed the thermo cut off sensor, cycled and tested unit is operating as it should ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Otsego, MN 55301
Matt
Job Details: 08/02/2024
DRYER IS MAKING TONS OF CLICKING NOISES OFF AND ON AND IS RUNNING ROUGH. Found a piece of plastic in the front bearing and the blower wheel was full of lint. Cleaned out lint and removed plastic. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5200EP/A3
Near Minneapolis, MN 55401
Dakota
Job Details: 08/02/2024
Rollers and idler severely worn, replaced rollers belt and idler pulley as kit; used 1 DESAMKIT (BELT DRUM AND IDLER PULLEY) from stock
We serviced a
GE DRYER
Model GFD65GSPV0DS
Near Hudson, WI 54016
Aaron
Job Details: 08/02/2024
I replaced the see thru plastic piece on the front of the dryer door. Removed the clips and clipped in the new part.
We serviced a
LG DRYER
Model DLG3401W.ABWEEUS
Near River Falls, WI 54022
Aaron
Job Details: 08/02/2024
The customers are having multiple issues with any selected dry cycle ranging from clothes being too hot to clothes not drying quickly enough.I found a huge build up of twigs and other material that tells me an animal is living out has lived in the dryer vent stack. This material will need to be cleaned out for unit dryer to work as expected.I slid the dryer out because there was no air flow at the outdoor end of the dryer vent. I found for handfuls of twigs, leaves and lint that. The dryer runs perfectly when disconnected from the vent. I referred the customer to dryer vent wizard.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Otsego, MN 55330
Matt
Job Details: 08/02/2024
SEAL IS STARTING TO FRAY. TEMP KNOB WON'T SET. Customer advised the door seal is fraying and sometimes the temp knob doesn work, they loose heat unless they mess with the knob. Found the door seal is falling apart and the temperature knob is sporadically failing. Installed new door seal and temperature selector switch. Tested and dryer is heating great and cycling between 200F and 120F. Dryer is now fixed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Victoria, MN 55386
Paul
Job Details: 08/02/2024
Found water in bottom of dishwasher, screens and filters all plugged up. Cleaned screens and filters. Found plugged drain line. Cleared out drain line. Started unit in diagnostics mode and tested drain operations. Reset drain pump errors. Unit is operating normal again. Recommend a few cleaning cycles.
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model E522B
Near Minneapolis, MN 55429
Kinnon
Job Details: 08/02/2024
Arrived on site no ice and ice bucket per customer icemaker not working double checked ice tray detect arm is incorrect configuration. I put it in service mode forced to harvest with the bucket detect tray open, and it did not do anything like it is supposed to when I close the tray and the bucket pushed the, icemaker tech arm back icemaker rotated all the way around, dump the water and filled with water and worked correct there were no error coats evident on control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Otsego, MN 55330
Matt
Job Details: 08/02/2024
FREEZING IN THE FRIDGE ICE BUILDING UP ON THE BACK. Freezer is 0F FF compartment is 40F. Theres ice buildup all around the vents in the FF compartment. I removed the evaporator cover and theres very little frost on the evaporator. I completely defrosted evaporator and turned it back on and after 20 minutes theres only frost on about 25 percent of the evaporator. The sealed system has failed. Also the doors are not sealing well. I think the FF door is warped and the freezer door scrapes when you shut it. Customer is going to replace the refrigerator.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Eden Prairie, MN 55344
Kinnon
Job Details: 08/02/2024
Per client, washer, overflowed, and made a mess in the laundry roomArrived on site tested general functions of washer unable to duplicate problem .
We serviced a
GE WALL OVEN++
Model JT5000SF2SS
Near Eden Prairie, MN 55347
Kinnon
Job Details: 08/02/2024
Replaced cooling fan all tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18NKXFWB 4
Near Chanhassen, MN 55317
Kinnon
Job Details: 08/02/2024
Cleared clogged and frozen over freezer drain pipe n top mount fridge dripping down into ff floor - all tests good - I spoke with Stuart at property management. He approved the two 4795 labor charge for the drain clear and defrost.
We serviced a
GE REFRIGERATOR
Model GTS18GTHFRBB
Near Minneapolis, MN 55407
Dakota
Job Details: 08/02/2024
Replaced cold control with cold control kit
We serviced a
FRIGIDAIRE FREEZER
Model FFFU16F2VV
Near Elk River, MN 55330
Matt
Job Details: 08/02/2024
NOT HOLDING TEMP - ALARM A WEEK AGO - EMPTIED THAWED AND PLUGGED BACK IN AND NOT WKNG. Freezer was unplugged when I got here. I plugged it in and the fan came on, but no compressor. I hear it humming and clicking. I put a new start relay on the compressor and it turned on the first 3 times I tried it, but then locked up and wouldnt start. The compressor has failed. Customer is going to replace the freezer.
We serviced a
LG DISHWASHER
Model LDP6810BD
Near Big Lake, MN 55309
Matt
Job Details: 08/02/2024
NOISY. Inside of dishwasher is covered in heavy hard water deposits. I started a heavy wash and the circulation pump is extremely loud while running. The circulation pump has failed. I advised customer that there going to need to address the hard water problem before doing any repairs to this dishwasher because its going to cause lots of issues if they dont. Customer is going to call LG and see if the pump is covered and will let us know if they want us to do anything further.
We serviced a
ROPER WASHER
Model RTW4440X00
Near Hopkins, MN 55343
Paul
Job Details: 08/02/2024
Tenant says washer overflows. Started a wash cycle and checked operations. Found tub leaks, drain pump leaks, and drain hose leaks. The sink drain next to washer is slow draining and might overflow, years of mold and mildew under washer that has leaked for years. Unit is not worth repairing, in very tough shape. Recommend replacing washer and clearing sink drain, along with installing new washer on a level surface.
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near Chaska, MN 55318
Kinnon
Job Details: 08/02/2024
Defrosted remaining ice at bottom of evaporator,Replaced defrost sensor checked continuity of heater (36ohms) and continuity of wires connecting heater - all tests good -
We serviced a
FRIGIDAIRE WALL OVEN++
Model GCWM3067AFD
Near Ham Lake, MN 55304
Adam
Job Details: 08/02/2024
Installed parts. Now unit is working properly
We serviced a
GE DISHWASHER
Model DDT595SGJ5WW
Near Farmington, MN 55024
Delton
Job Details: 08/02/2024
Replaced parts listed, tested and spray arm is secure and dishwasher is working good.
We serviced a
GE REFRIGERATOR
Model GNE 21FSKNFSS
Near Minneapolis, MN 55407
Hyrum
Job Details: 08/02/2024
On arrival discovered that the icemaker seem to be actuating the valve, but not filling. Discovered a frozen fill tube inside the freezer. Defrosted and tested. Machine seems to be working.
We serviced a
LG DRYER
Model DLG7301WE
Near Medina, MN 55340
Paul
Job Details: 08/02/2024
Found unit making loud grinding noises. Started unit a second time and noise stopped and I heard something fall or become dislodged. Took unit apart, found a safety pin and other debris. Cleaned unit up, oiled wheels, started and verified proper operations
We serviced a
KENMORE REFRIGERATOR
Model 106.79172990
Near Big Lake, MN 55309
Matt
Job Details: 08/02/2024
NOT COOL ENOUGH. FF compartment is 55F and freezer is 32F. I removed the evaporator cover and theres only frost around the outside of the evaporator. I turned the heater on and it never got hot. I defrosted evaporator and the bimetal is split open. The fan bearing is going out and is shaking and vibrating and is really loud. After 20 minutes theres only frost on about 50 percent. The sealed system is also failing. Refrigerator is 25 years old. Customer is going to replace the refrigerator.
We serviced a
BEKO REFRIGERATOR
Model K74505NLU
Near Minneapolis, MN 55419
Dakota
Job Details: 08/02/2024
Replaced IM motor and tested, IM turning properly and no noise also filled mold
We serviced a
KENMORE LAUNDRY CENTER++
Model 2661532413
Near Shakopee, MN 55379
Kinnon
Job Details: 08/02/2024
Remove front panel of observed water spray not motor from leaking tub and bearing when agitation also very loud and spin out roaring sound unit has bad bearings and leaking wash tub. Client declined repair and is going to purchase a new washer.
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR/US
Near Lakeville, MN 55044
Delton
Job Details: 08/02/2024
Found that there is water pooling underneath crisper drawers. Needs drain kit but also evaporator cover is warped and foam is saturated and bowing out. Customer will think about it and call back if she wants to proceed with repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSR/AA-13
Near Richfield, MN 55423
Delton
Job Details: 08/02/2024
Replaced door and transferred over dispenser, tested and no more errors and all functions are working good.
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model n/a
Near Minneapolis, MN 55419
Dakota
Job Details: 08/02/2024
customer state sink not draining and when DW drains fills sink with dirty water, found clog in garbage disposal. Removed clog and instructed customer on garbage disposal maintenance
We serviced a
LG REFRIGERATOR
Model LFX28968ST/06
Near Minneapolis, MN 55410
Dakota
Job Details: 08/02/2024
customer state fzr getting up to 20 degrees and fridge at 45, evap has full frost pattern current operating pressures was -10 low side and 35 high side, unit took a very long time to equalize, unit holding charge no leaks, cut open filter drier, no sludge this time but did have some black debris inside. Unit is having intermittent/ floating restrictions. Unit has suction at cap tube and pressure at discharge of Yoder loop. Replaced drier, pulled deep evac and recharged unit, informed customer that if issues persist unit must be replaced due to contamination that cannot be removed.
We serviced a
GE DISHWASHER
Model CDT845P3N5D1
Near New Richmond, WI 54017
Aaron
Job Details: 08/02/2024
I removed the old sump assembly.I installed the new drain pump and drive motor onto the new sump assembly, the water level sensor too. Transferred other smaller hardware to the new sump and pushed the new sump into place, flipped the tabs closed to grab the dishwasher body and hooked up drain lines and power lines. Turned water back on and power back on, treated my repair to verify water tight fixtures. The dishwasher is leak free and ready for use.The drain pump I ordered wasnt on the service order, so I added it to the ticket.
We serviced a
GE DISHWASHER
Model GDT665SMN5ES
Near Ramsey, MN 55303
Adam
Job Details: 08/02/2024
Complaint not heating. Hold unit out found that the thermal cut off was tripped. Reset thermal cut off. Went to smart HQ and tested unit. units working properly.
We serviced a
GE WASHER
Model WDSR2080D5WW
Near Minneapolis, MN 55407
Delton
Job Details: 08/02/2024
Agitator popped off again. Replaced agitator, has different design and is more secure. Tested and is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Matt
Job Details: 08/02/2024
OUR DISHWASHER IS LEAKING A PRETTY SIGNIFICANT AMOUNT OF WATER FROM THE BOTTOM OF THE DOOR. Door seal looks good. The lower spray arm looks a little cracked and separating. I started a heavy wash and watched it for about 20 minutes and it never leaked. I recommended customer replace the lower spray arm. Customer is going to order it and replace it themselves.
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Eden Prairie, MN 55347
Kinnon
Job Details: 08/02/2024
Arrived on site found dead dishwasher unplugged unit for one minute plugged it back in and dishwasher came back and worked fine. Customer has been entering start and normal commands while dishwasher closed. This couldve locked up the computer if customer calls back please order control board.
We serviced a
MAYTAG DISHWASHER
Model n/a
Near Minneapolis, MN 55442
Nate
Job Details: 08/02/2024
Dishwasher not cleaning dishes well. Found a lot of white film inside dishwasher. Customer mentioned they have a water softener and that its always worked. I did a water test and it tested as a 25 on a scale of 1-25, hardest it can be. Put into test mode and verified that all components work including heater. Customer will get water softener fixed.
We serviced a
LIEBHERR++ REF BUILT IN++
Model n/a
Near Osseo, MN 55311
Nate
Job Details: 08/02/2024
Fridge lights and display turned off. Confirmed it was in sabbath mode because I called Liebherr tech support and they helped me put it into sabbath, and customer said thats the same thing it did for them. Also, sometimes when customer had reverse osmosis the icemaker would fill with water even when it was off. Customer doesnt have RO now, they will keep an eye on the freezer and if it continues to leak, call us to have new water valve installed.
We serviced a
LG WASHER
Model WM9500HKA
Near Maple Grove, MN 55311
Nate
Job Details: 08/02/2024
Not draining well or spinning. Found a bad drain pump. Replaced pump. Works great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG REFRIGERATOR
Model LFDS22520S
Near Plymouth, MN 55447
Nate
Job Details: 08/02/2024
Making a loud buzzing. Took apart back and found the condenser line vibrating against other sections of it. Adjusted the line so that its no longer vibrating together. Sounds great now.
We serviced a
LG REFRIGERATOR
Model LFXS30766D/01
Near Minneapolis, MN 55443
Nate
Job Details: 08/02/2024
Replaced bad icemaker. Now when i tested it, it filled with water and did the full harvest. Works great now.
We serviced a
KENMORE WASHER
Model 110.28002012
Near Maple Grove, MN 55369
Nate
Job Details: 08/02/2024
Washer doesnt spin out. Lid lock and pump work. Put it through full test mode. Got under the washer and theres oil thats been spraying from the transmission. 11 year old washer. Actuator is gunked in oil. Splutch very oily. Quoted for new transmission with Splutch and actuator. Customer may replace washer.
We serviced a
GE RANGE
Model GERANGE
Near Minneapolis, MN 55407
Hyrum
Job Details: 08/02/2024
Customer states of the machine heats intermittently, and sometimes wont heat past a certain temperature. Open up the machine and discovered the connector for the igniter. Was very loose. Clip the connector and properly and tested. Machine created properly now.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Minneapolis, MN 55419
Hyrum
Job Details: 08/02/2024
Waterline was pinched behind fridge. Resecured waterline, so it would not happen again. Seems to be working now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Saint Paul, MN 55116
Hyrum
Job Details: 08/02/2024
Upon arrival, uninstalled the dishwasher and flipped it over so that I can access the pump. Replace the pump with new part. Tested the machine seems to be working properly now.
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near Minneapolis, MN 55403
Dakota
Job Details: 08/01/2024
Ice maker forming block in ice bucket, tested Im no issues found during test if issues persist recommend replace 5931630100 ice maker
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near Minneapolis, MN 55413
Dakota
Job Details: 08/01/2024
Replaced Im and ran test cycle both IM test ok
We serviced a
LG LAUNDRY CENTER++
Model WM3499HVA
Near Minneapolis, MN 55408
Dakota
Job Details: 08/01/2024
Unit not draining, unit is not a laundry center it is a combo washer dryer. Found drain pump physically broken replaced pump and tested, unit now draining. Instructed tenant on washer maintenance per LL request. ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM00
Near Saint Paul, MN 55102
Hyrum
Job Details: 08/01/2024
Customer states machine had a lot of frost buildup on the back wall and that the fridge section didnt seem to be cooling down to temperature properly. Upon arrival temperature scan showed the fridge was at 40?. She said this has been sort of an intermittent problem. Opened up the freezer and checked the evaporator, and there is signs that it had frosted up really thick at some point. Removed the remaining chunks of ice and put the machine into a force defrost mode to ensure that all the defrost components were working properly. Things seem to be working in the heater came on. make sure the evaporator was completely defrosted and reassembled the machine. Everything seems to be working properly now.
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS0
Near Saint Paul, MN 55104
Hyrum
Job Details: 08/01/2024
W10348709 BoardW10181986 sensorCustomer states that the temperature in the oven seems random and that when baking for a long time it sometimes shuts off on its own. Check the burner to make sure it was igniting properly that the valves functioning properly. Turn the oven on and check the temperature and found it to be between 150 and 200? off the actual measured temperature. Going to replace the sensor and main control board.
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S /00
Near Anoka, MN 55303
Adam
Job Details: 08/01/2024
Unit is not cooling. Getting proper voltage to the unit getting proper voltage to compressor, but the compressor is not kicking on. Put in test mode everythings running getting about .2 A from the compressor, but it is not doing anything. Unit needs a new compressor would recommend also a new control board. Hes going to try to get it covered under warranty because its still under the five-year warranty.
We serviced a
LG DRYER
Model DLEX5680W
Near Wayzata, MN 55391
Paul
Job Details: 08/01/2024
Replaced broken flexible dryer venting with hard pipe venting using airsled. Verified proper operations. ; used 2 DUCT-90 (E432 DE904 90 ELBOW) from stock
We serviced a
BEKO REFRIGERATOR
Model K74505NLU
Near Rosemount, MN 55068
Delton
Job Details: 08/01/2024
Customer complaint is that unit is not cooling. Found that compressor was running but no frost pattern on evap. No frost pattern present. Unit has refrigerant leak. Quoted customer for sealed system repair.
We serviced a
GE WASHER
Model PWT700BPT0DG
Near New Richmond, WI 54017
Aaron
Job Details: 08/01/2024
The washtub ring is chipping off and rough, looks like Ira making contact with something during the spin cycle. I ran a spin cycle test and it passed, reached top speed without issue. SmartHQ revealed an out of balance code. I cannot find a note tub ring cover anywhere, I will talk to the customer when I return for the dryer repair.( 81625)
We serviced a
FRIGIDAIRE MICROWAVE
Model GMOS1962AF
Near Ham Lake, MN 55304
Adam
Job Details: 08/01/2024
Complaint is unit will start countdown second or two and then well say end and stop. unplugged unit tested all door switches thermostats ran unit again and units working properly. Looks like all it needed was a hard restart. If it happened again, we need to get a control board for the unit.
We serviced a
BEKO DISHWASHER
Model DDT38532XIH
Near Saint Paul, MN 55103
Hyrum
Job Details: 08/01/2024
Upon arrival, customer was concerned about the dispenser and the controls. Replaced the dispenser with new part of the old one was full of soap in the rinse aid. Instructed customer on the use of controls and how to use the capacitive touch buttons. Everything seems to be working properly now.
We serviced a
BEKO REFRIGERATOR
Model bffd3624xss
Near Minnetonka, MN 55345
Paul
Job Details: 08/01/2024
Customer said unit stopped cooling, FF and freezer. Turned unit on, found inefficient compressor free wheeling. No frost pattern at all. Customer to check on warranty status of unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Minneapolis, MN 55436
Dakota
Job Details: 08/01/2024
On arrival customer state fzr door was not closing, and items thawing, removed drawers and evap cover found excess ice buildup unrelated to issue, unit had just exited defrost and didnt not have a full frost pattern, removed ice and allowed evap to cool, full frost pattern formed. Found broken glass in defrost drain, removed glass from drain, reassembled fzr door now closing properly, replaced water valve and tested Im and dispenser both operating now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VS6
Near North Oaks, MN 55127
Hyrum
Job Details: 08/01/2024
Replaced compressor and tested. Machine is cooling.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Otsego, MN 55330
Matt
Job Details: 08/01/2024
NOT GETTING HOT WATER ON ANY CYCLE. Customer advised in eco normal cycle the water is too cold and they are not getting any hot water. I started a heavy cycle on hot and it started filling with hot water. I canceled and drained and started a normal eco cycle and its filling with both, just more cold than hot water. I showed this to the customer and advised that normal eco cycle uses less water and not as hot of water. Washer is working and testing good.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Chanhassen, MN 55317
Paul
Job Details: 08/01/2024
Dryer not staying on and not rotating. Found broken belt and plugged up dryer. Replaced faulty belt and vacuumed out dryer. Oiled bearings/wheels. Started and verified proper operations. ; used 1 WE03X29897 (BELT) from stock
We serviced a
FRIGIDAIRE WALL OVEN++
Model PCWS3080AFB
Near Andover, MN 55304
Nate
Job Details: 08/01/2024
Replaced the boards and probe, and it works!
We serviced a
KENMORE WASHER
Model 110.29812890
Near Minneapolis, MN 55429
Nate
Job Details: 08/01/2024
Replaced transmission, clutch and coupling and installed coils on dryer. No leaks now. Runs great.
We serviced a
GE DISHWASHER
Model GDT535PSRSS
Near New Richmond, WI 54017
Aaron
Job Details: 08/01/2024
The customers dishwasher isnt going into selected wash mode 100 percent of the time, sometimes it will when the door is held in place for a minute or two.I slid the dishwasher out to look at the latch strike, the harness was fully seated. The strike latch had marks that made me think there was pressure from the top down, maybe something was sitting on top of it for an extended period at some point before installation. Once the new strike was in place, I plugged the machine back in to verify that the dishwasher door closes nice and tight, the wash cycle starts without pressing on the door and leaks and drips are not present. The dishwasher is back to square one and good for everyday use.
We serviced a
MIELE** DISHWASHER
Model G4286SCVI
Near Minneapolis, MN 55439
Delton
Job Details: 08/01/2024
Customer complaint is that unit is not draining and throwing f11, found small chunk of debris within drain impeller. Cleared blockage and tested unit. Unit is now operating properly.
We serviced a
SAMSUNG WASHER
Model WF45K6200AZ/A2
Near Saint Paul, MN 55119
Aaron
Job Details: 08/01/2024
I removed the top, door and bellows assemblies from the washing machine to access the drain pump. I removed the defective drain pump and hoses, installed new drain pump and attached the hoses. Reassembled the machine, filled it with water and drained the machine three times to verify that my repair was accurate and free from leaks. The washing machine is free from leakage or other defects preventing it from working exactly as expected.
We serviced a
MAYTAG DRYER
Model SDE3606AYW
Near Maple Grove, MN 55369
Nate
Job Details: 08/01/2024
Lots of metal pins inside dryer that got stuck between bearing and drum and sheared off the front of the drum . Drum is NLA. Also, blower wheel is stripped. Quoted for both, but again, drum is NLA. RPM said they are replacing the unit. Quote/estimate.
We serviced a
SAMSUNG WASHER
Model WF50A8600AE/US
Near Plymouth, MN 55447
Nate
Job Details: 08/01/2024
Leaking from tear in bottom of door seal. Replaced door seal. No leaks now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Albertville, MN 55301
Matt
Job Details: 08/01/2024
THE ICE MAKER IS NOT WORKING. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Waconia, MN 55387
Paul
Job Details: 08/01/2024
Found freezer evap froze up. Thawed with a steamer. Fan motors still work, but recommend replacement. Sealed system also looks suspect. Customer to replace refrigerator soon. Declined further repairs at this time. AEB72913929 evap panel if needed.
We serviced a
GE WASHER
Model GTW840CSN0WS
Near Corcoran, MN 55340
Adam
Job Details: 08/01/2024
Plant is getting black stuff on and in unit. Removed the wash plate and found a buildup of black soap that has hardened. Also had a buildup on the hub inside the tub. Cleaned it all up reassembled ran a couple times to make sure nothing was loose and then started a clean cycle with a fresh in it before leaving. If it continues to happen they will a basket and tub and a hub
We serviced a
KITCHENAID WALL OVEN++
Model KEMS308SSS05
Near Rogers, MN 55374
Adam
Job Details: 08/01/2024
Installed new broil element. Once installed tested unit. Bake, broil, convection. Is all working properly.
We serviced a
LG WASHER
Model WM3700HWA
Near Minneapolis, MN 55447
Nate
Job Details: 08/01/2024
Leaking towards end of cycle. Found the bottom of the bellow had detached. Took washer apart and redid the clamp on the bellow. Now bellow is on nice and secure. Ran it on a spin cycle after getting some towels wet, and it ran great. No leaks.
We serviced a
FRIGIDAIRE RANGE
Model LFGF3014LBC
Near Minneapolis, MN 55427
Nate
Job Details: 08/01/2024
Spark module isnt working correctly. Only sending power to two burners. Went to a local parts distributor and picked up the spark module after quoting owner. Came back and installed. Now all burners work great. ; pckd up 1 808608802 (Spark module)
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Hanover, MN 55341
Matt
Job Details: 08/01/2024
FRONT DOOR SWITCH BROKEN - NOT STARTING. Found the door switch has failed. Quoted customer to install new door switch. Customer declined repairs and is going to look into replacing it.
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Becker, MN 55308
Brandon
Job Details: 08/01/2024
Returned with part, installed, put the unit back in its spot, cycled and tested checked for leaks. Unit working as it should no leaks at this time.
We serviced a
ASKO++ DISHWASHER
Model DW201
Near Minneapolis, MN 55410
Dakota
Job Details: 07/31/2024
customer state unit continuously running, had to unplug to get to stop. Had to remove trim from cabinet to access DW, informed customer that I do not have nail gun to reattach after removing. customer was ok with removing trim. found unit had tripped flood switch in base of unit, clean water in base of unit, ran machine for 45 min no leaks found. Soaked up water in base and instructed customer to call back if issues persist.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houlton, WI 54082
Phillip
Job Details: 07/31/2024
I started the washer on a quick wash. Washer filled and would just sense, then shut off. I tipped back and found the slider was installed upside down. I replaced the slider but still not working. Issue is the main board is activating the shifter in agitate. I replaced the main board and now its agitate like it should. I started a quick wash. It filled and started to wash. No more issues found. No water leaking from underneath. Sound good when it spins. I had the customer see it working. I left running on the quick wash cycle. ; used 1 W10734521 (SLIDER) from stock, pckd up 1 W11419171 (Main control board)
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Maple Grove, MN 55311
Nate
Job Details: 07/31/2024
Replaced 3 waterlines, used plumbers tape, and also showed customer how to clean filter and we talked about cleaning products etc. ; used 1 HOSE5 (6FT-SSFH-2 WASHER HOSE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Woodbury, MN 55125
Aaron
Job Details: 07/31/2024
I replaced the evaporator fan /wire harness assembly. I plugged the refrigerator back in and verified that the compressor and condenser fan were running, the new evaporator fan motor is online and circulating cold air. It will take an extended amount of time for both cabinets to reach temperature but everything needed to achieve set temperature is online and working in that direction.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Saint Paul, MN 55102
Hyrum
Job Details: 07/31/2024
Discovered failed igniter. Replacement and tested.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG DISHWASHER
Model LDF5545BD
Near Cold Spring, MN 56320
Brandon
Job Details: 07/31/2024
Cus stated the unit only works for a few minutes and shuts off. The customer had broke one of the micro switches on the door switch I jumped out the broken switch. Ran it on a one hour cycle had no issues. The customer will call back if they want it repaired, they might replace the unit
We serviced a
LG REFRIGERATOR
Model LFCC22426S/06
Near Burnsville, MN 55337
Delton
Job Details: 07/31/2024
Getting ice build up on bottom of freezer and then will build up to where it will prevent freezer door from closing. Found that the evaporator drain was frozen over. Defrosted and unclogged drain that was stuck with gunk and dust/lint. Tested and evaporator drain now drains and should no longer have ice build up on bottom of freezer.Will return defrost heater part that ST sent as not needed.