We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Shorewood, MN 55331
Adam
Job Details: 08/01/2022
Unit wouldnt spin. Was getting a motor error code. Tested motor winding they were in speck. Test power. That was in spec. Electrolux says if everything is in speck needs a new motor control board 5304505521.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS26JSC
Near Ramsey, MN 55303
Phillip
Job Details: 08/01/2022
The customers complaint was the fresh food section was not cold. The fresh food section was up in the 50s. I found a big amount of frost building up on the freezer evaporator. The freezer evaporator fan is running. I remove the cover and found the defrost thermostat was defective. I replaced the thermostat and defrosted the evaporator. Put it all back together and advise the customer to give it 24 hours to be hundred percent back to normal.; used 1 WP10442411 (DEFROST BIMETAL) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ1
Near Farmington, MN 55024
Delton
Job Details: 08/01/2022
"Found that drain pump is locked up. So washer would try to continually drain and be non responsive to trying to select new cycle. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Maple Grove, MN 55369
Phillip
Job Details: 08/01/2022
"When the basket spins there is a rubbing sound. I tipped it back and found the rotor bolt was loose so the rotor was rubbing on the ground. The transmission is also leaking oil. The lid is broken on the left corner. I will need a transmission, rotor and Lid. I quoted BB price for all. Gearcase W11393685Rotor W11260238Lid W11259006"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FFRE4120SW2
Near Maple Grove, MN 55311
Phillip
Job Details: 08/01/2022
When the dryer starts it makes a loud rumble sound. I pulled the front off and I found a sock in the blower wheel. I removed the sock. I found the dryer duct was disconnected from the back of the dryer. I hooked it back up and ran the dryer. The dryer sounds good and I did not smell anything like a burn smell.
We serviced a
LG REFRIGERATOR
Model LTCS20020S/00
Near Eden Prairie, MN 55344
Adam
Job Details: 08/01/2022
Units freezer swings open when closing the fridge. I adjusted the legs up more on the unit. It always opens to let the air pressure out then self shuts. Found now you have to shut the door really hard to make it stay open. The only thing we could try is a door gasket but if they slam the door it might stay open still. Owner is going to wait and have the tenant try to be more careful then go from there
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC2201UC/16
Near Rogers, MN 55374
Matt
Job Details: 08/01/2022
"Customer complaint is, NOT DRAINING, INTERMITTENT ERROR CODE E13 - DOESN'T DRAIN. APPEARS PUMP DOESN'T ALWAYS TURN ON. Inspected and tested. Pump is trying to turn, but isnt. I flicked the impeller and it started spinning. Needs a new drain pump. The pump is NLA. I found a supco substitute pump, part number LP6440."
We serviced a
INSIGNIA REFRIGERATOR
Model NS-RTM18SS7
Near Minneapolis, MN 55423
Nate
Job Details: 08/01/2022
"The evaporator fan was not running. I replaced the fan and air duct assembly, and now it runs great and circulates air great."
We serviced a
GE MICROWAVE
Model PVM1870SM1SS
Near Farmington, MN 55024
Delton
Job Details: 08/01/2022
"Replaced vent grille, tested and is secure and now pops open and vents correctly. Microwave is working good."
We serviced a
KENMORE REFRIGERATOR
Model 79577546600
Near Hanover, MN 55341
Matt
Job Details: 08/01/2022
"Customer complaint is, WATERLINES ATTACHED TO UNIT ARE SPLIT. Also customer said the ice maker hasnt worked for years. Inspected and tested. Found the water dispenser line was cracked on the back side of the refrigerator and the ice maker has failed. Customer doesnt want me to replace ice maker and is just going to go without ice. Installed new water dispenser line and tested. Refrigerator is now fixed. ; used 5 HOSE2 (Pt516- 1 Foot, 5/16' TUBING), and 1 FITTING4 (5/16' JG FITTING) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13929K011
Near Farmington, MN 55024
Delton
Job Details: 08/01/2022
"Found that dishwasher is leaking from Diverter motor, also door seal is corroded and small rips. Ordering motor/sump assembly and door gasket. Rescheduling.; ordrd 1 W11177741 (Door gasket) and 1 Wpw10418332 (Motor/sump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Eden Prairie, MN 55347
Adam
Job Details: 08/01/2022
Unit unit a getting moisture inside freezer. Unit isnt sealing correctly on freezer door. Unit needs a new door seal on freezer. Customer is going to think it over and let us know
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS75QS1A
Near Eden Prairie, MN 55347
Adam
Job Details: 08/01/2022
Unit was cooling. The evap was dry. Pulled fridge out on protective mat. Found the compressor wasnt running. Unit has a compressor inverter. Installed new one to test unit. Still didnt work. Found that the compressor windings tested good. Put unit in service mode. Ran just the compressor which it fired it up and started working. Checked the DC and AC voltage to the inverter. Was reading low. The control board isnt sending the correct power to the inverter. Ordered new board and installed part. After install everything turned on right away and compressor sounded great . ; installed 1 5304499463 (Board)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS-3
Near Lakeville, MN 55044
Delton
Job Details: 08/01/2022
"replaced control board, tested and no longer runs by itself when door is closed. Microwave is heating and working good."
We serviced a
GE DISHWASHER
Model GDT580SMF8ES
Near Saint Paul, MN 55104
Delton
Job Details: 08/01/2022
"Found that door seal was pulled out on bottom left and dishwasher was not secure inside cabinet so edge of door was hitting cabinet and not fully sealing. Put seal back on and added caulk to ensure door seal stays. Aligned dishwasher and is secure, tested and dishwasher is no longer leaking. But then found that heating element is bad, and soap dispenser door is broken off, float switch. ordrd 1 Wd21x10519 (Float switch) and 1 Wd05x24776 (Heating element) and 1 Wd12x28238 (Soap dispenser), states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT8G8HW0
Near Minneapolis, MN 55407
Nate
Job Details: 08/01/2022
Customer has been finding water on floor behind fridge since moving in 4 weeks ago. Drain pan under fridge is overflowing with water. Found the door gasket around the fresh food door is not sealing anymore and is ripped. ; schdld next appmnt for 8/4 THU !
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Minneapolis, MN 55407
Nate
Job Details: 08/01/2022
"Giving e24 error. Found the drain pump not working and the air gap clogged up. Replaced drain pump, using 00631200 and cleaned air gap. Runs great now."
We serviced a
AMANA DISHWASHER
Model ADB1200AWW
Near Saint Paul, MN 55116
Nate
Job Details: 08/01/2022
Latch got jammed and customer couldnt open door. Took door apart and found broken latch assembly. Ordered new assembly WPW10275768. ; ordrd 1 WPW10275768 (Door latch assembly)
We serviced a
MAYTAG DRYER- GAS
Model DG412
Near Saint Paul, MN 55104
Nate
Job Details: 08/01/2022
"Not heating. Found a bad ignitor. Getting 120vac but not coming on. Replaced ignitor and vacuumed out, heats great now. Used 279311 from truck stock. ; used 1 279311 (IGNITER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Saint Paul, MN 55108
Nate
Job Details: 08/01/2022
Not circulating water. Found a bad sump motor. Replaced sump assembly. Ran through test mode. Ran and circulates great. Installed w11087376
We serviced a
KENMORE DISHWASHER
Model 66513923K012
Near Minneapolis, MN 55418
Nate
Job Details: 08/01/2022
Replaced leaky sump assembly and also replaced bad drain pump that was leaking around seal. New sump assembly didnt come with new drain pump. Not charging for the drain pump. Runs great now with no leaks. ; used 1 WPW10348269 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Saint Paul, MN 55116
Delton
Job Details: 08/01/2022
"Replaced motor/sump assembly, tested all functions and dishwasher is working good."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2613241
Near Eden Prairie, MN 55347
Adam
Job Details: 08/01/2022
Unit isnt cleaning was tenants complaint. Found the agitator was loose and wasnt even spinning. Removed agitator and cleaned it and then retighten
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45N5300AV/US
Near Minneapolis, MN 55419
Adam
Job Details: 08/01/2022
Unit wasnt draining and door locked. Found the drain pump trying to run but wasnt really pumping. Cleaned out drain filter and still same issue. Disassembled drain pump and found the drain pump was bad. Replaced drain pump now unit is operating correctly. Used 4681EA2001T from truck stock. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
SAMSUNG STACKED WASHER
Model WF42H5200AP/A2
Near Hopkins, MN 55305
Phillip
Job Details: 08/01/2022
The washer is not spinning with any load. I ran the washer on a spin only with no clothes. The washer drained all the water out good and did get to a high speed spin. When it started to spin the whole basket was moving up and down and it did not sound right. I put in 4 large towels. I got them wet and tried to run a spin cycle. The washer drained good but would never get into a spin. The washer kept trying to balance the load and run the drain pump. When I spin the basket by had there is a lot of drag and the ball bearings sound stiff and would not move. There are no error codes. advised the customer there is a issue with the basket and bearings. The best solution would be to replace the washer.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model MISSING
Near Minneapolis, MN 55404
Phillip
Job Details: 08/01/2022
"The start switch was broken and there was sock stuck in the blower. I removed the sock and installed the arcade switch. Its working good now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near St. Louis Park, MN 55416
Phillip
Job Details: 08/01/2022
Customer complaint was it would not drain and over filled with water. The dishwasher was draining into a air gap. I disconnected the drain hose from the air cap and put the hose in a bucket. The dishwasher drained into the bucket no problem. I bypassed the air gap and ran the hose directly into the disposal. I ran it agin and now it drains good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM01
Near Brooklyn Park, MN 55445
Phillip
Job Details: 08/01/2022
The complaint is the ice maker is not making ice. I found water is sitting in the ice maker mold. I put the unit into diagnostics and checked the ice maker error codes. The not cooling error was stored in history. I found the freezer was not getting to temp and there was a ice ball forming on the top side of the evaporator coil. The freezer temp was at 34 degrees. After diagnosing I determined the unit is leaking coolant. Advised the customer it would be better to buy a new unit.
We serviced a
KENMORE DRYER- GAS
Model 11097872601
Near Elk River, MN 55330
Phillip
Job Details: 08/01/2022
The dryer does not heat. I found no power to the thermal fuse and the ignitor. I found the red wire was not connected to the heater relay. I put the wire back on. Now the ignitor glows but the secondary coils was rattling. I found the plug for the coil was not pushed in all the way. I pushed it in tight. The dryer is now heating good.
We serviced a
GE MICROWAVE
Model PVM9179SK2SS
Near Champlin, MN 55316
Matt
Job Details: 08/01/2022
"Customer complaint is, UNIT IS RECEIVING POWER BUT NOT HEATING. Inspected and tested. Found the magnetron has failed. "
We serviced a
AMANA WASHER TOP LOAD
Model NTW4650YQ0
Near Minneapolis, MN 55448
Matt
Job Details: 08/01/2022
"Customer complaint is, POWERS UP BUT NOT WORKING- MADE A POP NOISE NO WATER GOING INTO THE UNIT. Inspected and tested. Found the fill valve has failed and the gear case is screaming in a spin. Customer is just going to replace the washer."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23R6201DT/AA
Near Dayton, MN 55327
Matt
Job Details: 08/01/2022
"Customer complaint is, NO ICE- ICEMAKER IS FROZEN. Inspected and tested. FF was at 41F and freezer was at 0F. Customer had refrigerator temperature set at 40F, I recommended setting it at 37. The ice maker had frost on the inside and underneath it. I removed ice maker and defrosted it and dried out the ice room. Reassembled and cycled ice maker. Ice maker cycled and filled with water. This refrigerator is only 3 years old and doesnt have the ice maker service kit. I sealed up the ice room. I had to disconnect the RO system and hook up the refrigerator line directly to the supply line underneath the sink to test because the RO system is leaking. I left the RO system disconnected. I cant find anything wrong with the ice maker itself."
We serviced a
GE REFRIGERATOR
Model GSL25WGPHBS
Near St. Louis Park, MN 55426
Adam
Job Details: 08/01/2022
Unit was making noise and fronts and sides of unit extremely warm. Found that the back condenser fan wasnt operating replaced that fan motor Wr60x10220. Also was getting a clicking noise from evap fan so replaced that fan also with blade. Wr60x30922 and wr60x10207. Now unit is operating correctly
We serviced a
GE DISHWASHER
Model GLD4560N00SS
Near Otsego, MN 55374
Matt
Job Details: 08/01/2022
"Customer complaint is, UNIT WON'T START. Customer hasnt used the dishwasher in over a year. Inspected and tested. Dishwasher is dead. I unplugged it and plugged it back in and it came on, but none of the buttons respond to touch. I disassembled control panel and didnt find anything wrong."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Little Canada, MN 55117
Nate
Job Details: 07/29/2022
Replaced handles and evaporator kit. Set adaptive defrost to every eight hours. Defrosted evap. Everything good to go now.
We serviced a
KENMORE REFRIGERATOR
Model LFCS22520S/02
Near Eden Prairie, MN 55347
Adam
Job Details: 07/29/2022
Unit was warm in the freezer. Removed evap cover and found just were the Freon comes in had little frost. The compressor and all fans are running good. Unit has a sealed system issue. Customer is going to get a new fridge; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG REFRIGERATOR
Model LFXS24632D
Near Kimball, MN 55353
Seth
Job Details: 07/29/2022
"Not cooling. This refrigerator has a failed sealed system the linear inverter compressor manufacturing defect is the culprit . The compressor and all fans are running but its not cooling..; O-emld tckt"
We serviced a
KENMORE REFRIGERATOR
Model 10676232402
Near Saint Michael, MN 55376
Phillip
Job Details: 07/29/2022
I verified the customer complaint that the fresh resection was not cooling properly I found the fresh food fan was not turning fast it was moving very slow. I removed and replaced the evaporator fan motor. It is now cooling properly and the fan is working great.
We serviced a
SAMSUNG DRYER- GAS
Model DV48H7400GW/A2
Near Saint Michael, MN 55376
Matt
Job Details: 07/29/2022
"Customer complaint is, SPINS ALL THE TIME WHEN DOOR CLOSED, WHILE NOT POWERED ON. NO HEAT WHEN WE DO TURN IT ON AND ATTEMP. Inspected and tested. Found the motor relay is stuck on and the dryer is tumbling anytime the door is shut. When I turned it on, it started heating but smelled like it was burning lint. Needs a new main board. When I unplugged it, the relay must have reset and now its working. Customer wanted me to clean out the inside of the dryer. I disassembled dryer and vacuumed out a lot of lint. Reassembled and tested. Dryer is now working and heating, but is getting to hot. Airflow on outside of house is basically nothing. I advised customer to not use dryer until the vent gets cleaned and said the relay is likely to get stuck on again."
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN1RS
Near Chanhassen, MN 55317
Phillip
Job Details: 07/29/2022
The moTor pulley was loose and was slipping on the motor shaft. I replaced the motor. The belt was also broken. I replaced the belt today. I ran a spin and it sounds good and spins fast.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Monticello, MN 55362
Seth
Job Details: 07/29/2022
"Stops intermittently. Known issue with moisture in the UI board, it can cause main PCB failure was well. I quoted both ways. The customer declined repair at this time."
We serviced a
KENMORE REFRIGERATOR
Model 795.51313.013
Near Sartell, MN 56377
Seth
Job Details: 07/29/2022
Water leak. Leak found from the plastic water lines that feed the dispenser. This is a typical issue with this model of LG fridge made for Kenmore. The damage was extensive it spread from the floor into the cabinetry and the drywall.
We serviced a
UNKNOWN RANGE- ELECTRIC
Model UMDI10NS3BKC
Near Sartell, MN 56377
Seth
Job Details: 07/29/2022
I called and work with Pete and after a series of tests we found it was only getting one phase. He says it needs a para control board he had no part numbers he said you had to use the model number to order the parts. Dana please look up and get us the power board.; saved tckt
We serviced a
LG DRYER- ELECTRIC
Model DLE3733W
Near Sartell, MN 56377
Seth
Job Details: 07/29/2022
Sounds bad when it tumbles. Failed support rollers were replaced. The dryer was quiet after the repair.; used 4 4581EL3001E (ROLLER) from stock
We serviced a
FISHER PAYKEL REFRIGERATOR
Model E522B
Near Wayzata, MN 55391
Phillip
Job Details: 07/29/2022
I replaced the temp sensor and Fresh food fan motor. I noticed that now the research is not working so when the door is shut the light stays on and cooling fan does not run. I am now ordering the red switch I may or may not use the control board when I return.; ordrd 1 814443P (Switch)
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9301331
Near Hanover, MN 55341
Matt
Job Details: 07/29/2022
"Customer complaint is, THNKS THERMOSTAT ISSUE?- INSPECT IF ITS STILLWORKING GOOD- SETS FOR 300 ISNT REACHING TEMP. This is a Kenmore electric range. Customer said its taking longer to cook things. Preheated to 437F then cycled between 333F-409F, 337F-405F, 339F-407. Oven is actually averaging around 375F after 3 cycles. I showed customer how to recalibrate oven if they want to."
We serviced a
FRIGIDAIRE DRYER- GAS
Model GLGQ2152ES1
Near Minneapolis, MN 55441
Phillip
Job Details: 07/29/2022
The dryer is not heating at all and stopping mid cycle. I found the glow igniter it was getting 120 V but it was not getting hot I checked igniter and it was open. I replaced the igniter and I tightened the door strike on the door. The door shuts good in the dryer now heats up.; used 1 DC035 (IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF221NCTASR/AA
Near Maple Grove, MN 55311
Phillip
Job Details: 07/29/2022
"The customer said it never made ice after I replaced the ice maker. I pressed the test button but the ice maker did not cycle. I pressed ice off and energy saver to check for errors. There are no errors. I pulled the unit out and tested for 5 volts dc at the made board for the ice maker. I get 5 volts dc out on the board. I unplugged the fridge and reset the cn90 connector. I then plugged the fridge back in. I pushed the tested button on the ice maker, now the ice maker cycled and filled with water. Advised the customer to give it 24 hours to make ice. If it happens again it will need board DA92-00426A"
We serviced a
DANBY REFRIGERATOR
Model DBC117A1BSSDB-6
Near Rogers, MN 55374
Matt
Job Details: 07/29/2022
"Customer complaint is, LEAKING & THINKS IT MAY NOT BE COOLING EITHER. Customer had it running in the garage for the last 3 days. Temperatures was only 45F. The fan is running and theres heavy frost on only about 25 percent of the evaporator and then nothing. The sealed system has failed. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LFXC24726S/04
Near Plymouth, MN 55442
Matt
Job Details: 07/29/2022
"Customer complaint is, NOT COOLING. Inspected and tested. Breaker was tripped and refrigerator was room temperature. Reset breaker and compressor and fans turned on, but after 20 minutes there was no frost on the evaporator. The sealed system/compressor has failed."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLG2022MW2
Near Saint Michael, MN 55376
Matt
Job Details: 07/29/2022
"Customer complaint is, NOT DRAINING VERY WELL. Customer said its draining the water out, but not always spinning the clothes dry. I ran it through a rinse and spin empty and it was working great. I put some towels in the washer and ran it through a quick wash and it worked perfectly and spun the towels out. Washer is operating normal for me."
We serviced a
KENMORE DISHWASHER
Model 66513222N410
Near Albertville, MN 55301
Matt
Job Details: 07/29/2022
"Customer complaint is, PLASTIC HANDLE IS BROKEN OFF. Inspected and found the control panel and handle are broken. I need to order the handle. Part on order. ; ordrd 1 W10300761 (Handle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHAXTS02
Near Roseville, MN 55113
Nate
Job Details: 07/29/2022
Water leaking from water filter. Replaced water filter housing. No drips or leaks after replacing the housing.
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW6700TQ1
Near Shorewood, MN 55331
Adam
Job Details: 07/29/2022
Customer just ran a load before getting there double checked for leaks and found the leak coming from the center. Found that unit was leaking from the bearing. Customer at this doesnt want to repair is going to think it over and let us knowReturning WPW10106990
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Farmington, MN 55024
Delton
Job Details: 07/29/2022
Customer did not give it enough time (they did not even pull out the food) to defrost because ice bucket is still stuck solid inside ice box. I informed customer that fridge needs to be unplugged/breaker turned off and doors opened with towels and all food removed (because its not cooling at all) so that it will be completely defrosted to do the fix; schdld next appmnt for 8/2 TUE !
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA
Near Minneapolis, MN 55418
Nate
Job Details: 07/29/2022
Replaced bad fuse today. Confirmed now that heater comes on in forced defrost. Fridge was cooling nicely. Everything good to go now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7500GC0
Near Osseo, MN 55311
Phillip
Job Details: 07/29/2022
The customer said it will sometimes stop mid cycle and sometimes it beeps during the cycle. The only error codes saved was F2-E1 stuck key error. I cleared the error and ran a test. The rear passed with no new errors. I then ran a touch pad test and that also passed with no new errors. I started the washer on a quick wash. The washer ran a quick wash with no issues and error codes at the end. It may need a user interface control because of a stuck key. I gave the customer the BB quote. Shes just going to use it as is for now. Use interface console W11130341
We serviced a
KENMORE REFRIGERATOR
Model 111.7302571
Near Minneapolis, MN 55404
Nate
Job Details: 07/29/2022
"Fresh food warm, freezer cold. Found the evaporator fan on the left side encased in ice. Customer said that the door has probably been left open, they sometimes put veggies in the fridge that could have some water on them, and sometimes put containers of hot liquid like soup in there. Everything runs great after I steamed off fan. Good airflow. Evaporator frosting nice and uniform. Good to go now."
We serviced a
GE REFRIGERATOR
Model PFIC1NFWBBV
Near Minneapolis, MN 55435
Nate
Job Details: 07/29/2022
Fridge and freezer not cooling. Found a bad inverter. Replaced the inverter. Compressor immediately started running. Gave the fridge 10 minutes and started cooling nicely. Used WR49X10283. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WM3400CW/01
Near Minneapolis, MN 55420
Nate
Job Details: 07/29/2022
Installed new pedestal for the washer. Works great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US0A
Near Chaska, MN 55318
Adam
Job Details: 07/29/2022
"See photos. Unit is randomly leaking. This unit had a few issues to cause this leak. The big one is the door is cracked and isnt opening and closing properly. Also the bottom door seal is damaged from the door being out of wack. The out door is scuffed and tweaked from the inner door being busted also. We will need the hinges also for this unit because where it busted put pressure on the hinge not properly and bent the hinge. Also the tub gasket needs replacing which is common on this model Door 5304506911Door gasket 5304500204Inner door 5304502918Hinges 5304513274Tub gasket 154827601; snapped 6 QuickPics, states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Lakeville, MN 55044
Delton
Job Details: 07/29/2022
Washer would not turn back on after it sat idol for awhile and customer had to power cycle washer to get it to turn on. Replaced main board. Tested and washer turns on every time. Ran quick test and washer is working good.I did not use the UI (ebr74752201)
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA
Near Lakeville, MN 55044
Delton
Job Details: 07/29/2022
"Replaced door seal, tested, but still got LC (leak)error. Upon further inspection I found that there is small crack in drain hose, when i moved it i can see the leak. Needs drain hose DD97-00403A..; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MS9
Near Chaska, MN 55318
Adam
Job Details: 07/29/2022
Unit was leaking on the floor. The freezer had a big ice damn. Found the ice was building up because it wasnt draining. Steamed out all the ice and cleaned drain. Watched the frost pattern just to make sure on the evap and it was proper. Unit is back to normal working condition
We serviced a
AMANA REFRIGERATOR
Model AFI12538AEW
Near Apple Valley, MN 55124
Delton
Job Details: 07/29/2022
Found that there is sealed system leak (see pictures) need to call into autho. Fridge is 40 degrees and freezer is 33.4536487 degrees.; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHE65752UC/01
Near Bloomington, MN 55438
Adam
Job Details: 07/29/2022
Unit door would just slam down. Found that the door string to the spring busted on both sides. Unit needs a new spring kit. Installed 00754866. Now unit is working properly
We serviced a
LG REFRIGERATOR
Model LFXS26973S/01
Near Saint Paul, MN 55116
Delton
Job Details: 07/29/2022
"ORDERED WATER VALVE THE ONE ON THE REFRIGERATOR IS BROKEN.; saved tckt"
We serviced a
LG REFRIGERATOR
Model LFC22770ST/01
Near Saint Paul, MN 55105
Delton
Job Details: 07/29/2022
"Replaced damper motor, tested and damper now opens and closes and is cooling and working good."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WM3400CW/01
Near Minneapolis, MN 55420
Adam
Job Details: 07/29/2022
Installed new pedestal for customer. Made sure it was level then installed the washer machine on top. Anchored down unit per install instructions. Also tested a quick cycle to make sure its working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVWH02
Near Eagan, MN 55122
Delton
Job Details: 07/29/2022
Replaced water filter housing. Tested and dispenser now comes out full stream. Refrigerator is working good.
We serviced a
GE WASHER FRONT LOA
Model WCVH6800J3WW
Near Coon Rapids, MN 55433
Phillip
Job Details: 07/29/2022
"The washing machine will fill with water lock the door but it never agitates. I put it into a spin cycle wash machine drain the water and the tub moved for a few seconds counter clockwise and then stopped. In diagnostic mode I was getting the error code E 46 which is a motor fault error. I tested the motor windings, the Winings test good but the motor sensor tested open. I called GE tech line to verify and he said I need a motor and an inverter. We ran spin test T11 and it was acting like a bad inverter. Tech line advised replace both parts. I quoted the customer BB for parts. The inverter shows NLA and the cost was around thousand. The customer will replace the washer. Inverter WH12X10519Motor WH20X10028"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA
Near Anoka, MN 55303
Phillip
Job Details: 07/29/2022
The wash motor was not pumping water. I found the wash motor was bad. I replaced the main wash motor. I made sure all clamps were straight and tight. I put it all back together and tested. Its working good now.
We serviced a
GE REFRIGERATOR
Model GFSS6KKYESS
Near Eden Prairie, MN 55347
Adam
Job Details: 07/28/2022
"Unit wasnt cooling fridge properly was up to 60 degrees found a big ice damn build up on the evap. Defrosted the evap. Everything tested good. Defrost heater and fan. Replaced the drain kit and heater kit to fix issue now unit is operating properly ; used 1 DA32-10104N (TEMP SENSOR), 1 SH502 (HEATER), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
LG REFRIGERATOR
Model LSXS26366S/01
Near Minneapolis, MN 55430
Phillip
Job Details: 07/28/2022
The customer said during there hot spell when the ac went out the freezer section only was warm. Now that the ac works the freezer is cooling good now. The freezer temps was around minus 5. There was no frost build up and everything was working. I found some moisture on the freezer door and on the packages. I found some food was pushing on the door. I moved the food so the door closes tighter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS01
Near Rosemount, MN 55068
Delton
Job Details: 07/28/2022
Evaporator is frosted over. I went into diagnostics and put it in defrost not getting power to defrost heater. It tests fine but board is bad. Also there is a crack in the liner on fridge side (see picture) control board would need to be ordered. Part show NLA and Liner is not repairable. Is this covered or repairable? Check with autho.If part is shipped informed customer that refrigerator will need to be unplugged and manually defrosted so i can pull evap cover off. It iced over to where i can pull off cover.; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Eden Prairie, MN 55347
Adam
Job Details: 07/28/2022
Just installed the shelfs the customer requested. Customer didnt want sensor installed because unit has been working fineDoor bin RT DA97-06419C Door bin LT middle DA97-11478A Door bin LT bottom DA97-11483A Returned Freezer sensor DA97-08608A
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HBEDBSR/AA
Near Elk River, MN 55330
Matt
Job Details: 07/28/2022
"Customer complaint is, NOT COOLING THE FRESH FOOD. Customer already replaced both FF sensors and evaporator fan. Inspected and tested. FF compartment was at 37F and freezer was 2F. The temperature sensor tested good from the board. The evaporator fan is running. Everything is testing good. Customer had FF compartment empty, so there going to fill it up and see what happens."
We serviced a
GE WASHER TOP LOAD
Model GTWN8250D0WS
Near Eden Prairie, MN 55346
Nate
Job Details: 07/28/2022
"The washer shakes, is leaking water, and clicks and runs louder on spin and agitate. Has a bad gearcase. ."
We serviced a
MAYTAG DRYER- ELECTRIC
Model PYE4500AYW
Near Lakeville, MN 55044
Delton
Job Details: 07/28/2022
"Found that thermal fuse is open. Customer approved estimate. Replaced fuse kit, tested and with vent disconnected dryer is cycling heat good. As soon as i attach vent heat spikes. Informed customer that dryer vent needs to be cleaned out before dryer will work efficiently. Dryer itself is working good.; used 1 LA-1053 (THERMAL FUSE) from stock"
We serviced a
UNKNOWN REFRIGERATOR
Model HC 2062 INDEX 21E/33
Near Excelsior, MN 55331
Adam
Job Details: 07/28/2022
Unit not making ice. Last time here. They didnt have the water hooked up to test anything. Water is now hooked up. Water valve is working properly and when manually twisting the motor on ice maker can get everything work properly. Unit needs new ice maker. 610801500. Everything else to be working properly ; states that autho needed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS-3
Near Lakeville, MN 55044
Delton
Job Details: 07/28/2022
"Found that microswitch was shorted, i replaced it but then still doing same thing. Found that shorted switch caused relay on control board to get stuck on. I banged relay and now it is working good but I informed customer that to guarantee the fix that the circuit board would need to be replaced.Ordering control board and rescheduling.; ordrd 1 W10893404 (Control board)"
We serviced a
KENMORE REFRIGERATOR
Model 1069555983
Near Minneapolis, MN 55427
Phillip
Job Details: 07/28/2022
"The customer said he is seeing a puddle of water in the basement. The water is right under the copper water supply line for the fridge. I pulled the fridge out and found a small piece of dust that was slightly most, other than that its completely dry in the back. I advised that the defrost pan could be over filling with water and thats dripping out or the suction line could be getting frosty and then it melts and water drops down. There was a lot of dust on the coils and on the condenser fan. I blew the coils and fan clean the sucked up all the dust. I thought it might just need a good cleaning."
We serviced a
GE REFRIGERATOR
Model GYE22GYNGFS
Near Big Lake, MN 55309
Seth
Job Details: 07/28/2022
F801 error and warning on the dispenser with no water or ice. This is a brand new refrigerator customer has just moved in. Upon arrival and inspection I found you by using my Smart HQ that the RF ID center board was not being seen. I uninstalled the filter and found someone had tried to twist the filter and damaged it. I advise the customer to replace the filter and not reuse it as it has been damaged and could cause flooding or damage in the home. I uninstall the fridge removed power and started looking for loose wire connections and found one. I went ahead and checked all connections on the board and from the harness to the dispenser door. When I restored power with a filter out the warning went away and you began to be able to use the display on the dispenser as it was designed. I recommend a customer replace the filter and everything should be as designed. The right hand door was not level with the left hand French door I went ahead and made this adjustment while on site to the customer satisfaction. ; saved tckt
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6650WS/AA
Near Lakeville, MN 55044
Delton
Job Details: 07/28/2022
"Found that igniter was weak and not turning on gas. Replaced igniter, tested and oven preheated and temperature of oven matches what my thermometer says. Range is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Maple Grove, MN 55369
Phillip
Job Details: 07/28/2022
The dishwasher wash motor is not coming on to spray. I found water leaking from the motor. I found a hole in the bottom of the lower spray arm.Im ordering the wash motor and lower spray arm. I will put a high loop on the drain hose and fix how its attached to the disposal. Spray arm 5304517203Motor 5304519906; ordrd 1 5304517203 (Spray arm) and 1 5304519906 (Motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS5
Near Edina, MN 55435
Delton
Job Details: 07/28/2022
"Replaced evaporator fan motor and defrosted ice build up in return vent. Tested and fan is blowing, refrigerator is cooling and working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Minneapolis, MN 55447
Phillip
Job Details: 07/28/2022
"The dishwasher will fill and sometimes wash but the water wall vain does not move. When I powered the dishwasher the vain moves back and forth but never find home and gives the 7c vain error. After checking and researching it will need the motion assembly and vain motor sensor. I quoted BB for parts, labor and tax. The customer does not want to fix it. Motion assembly DD97-00484DVane sensor DD32-00011A"
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID81SS0A
Near Plymouth, MN 55446
Phillip
Job Details: 07/28/2022
The customer said the dishwasher would just stop and beep. I ran for a few minutes. It filled but never started to wash. The i50 motor issue error came up. I canceled the cycle and tried again. The wash motor started to work. After letting it run for 10 minutes I heard a pop and smelled smoke. I pulled the board off and found a shorted spot on the control board. I quoted the customer BB for the board and labor plus tax. Part Control board 117499400
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW1
Near Osseo, MN 55311
Phillip
Job Details: 07/28/2022
When the washer had a load in it and filled the whole basket was sitting to low and the motor was hitting the ground. I replaced the shocks and the shifter. I ran a calibration and auto test.
We serviced a
GE MICROWAVE
Model JVM3160DF4WW
Near Inver Grove Heights, MN 55076
Delton
Job Details: 07/28/2022
Looks like microswitches might be bad but i went ahead and replaced them at no cost (maybe a bad microswitch) Tested and it is working good.Weird thing is that microwave power circuit is hooked up to a lot of other stuff the living room and half the kitchen. On a double 15 amp breaker. But customer said it only blows the breaker when door was opened/closed.Microwave is working good and not blowing breaker anymore as im here.; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
GE STACKED WASHER
Model 417.948623
Near Rogers, MN 55374
Phillip
Job Details: 07/28/2022
The drain hose had a hole in it down by the drain pump. I slid the washer out as far ad it could come out. The customer crawled behind it and disconnected the drain hose. I handed the customer the new hose and he put back in the stand pipe and zipped tied to the fill hoses. I hooked the other end to the drain pump. The washer and dryer are working good.
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH2400AWW
Near Eagan, MN 55123
Delton
Job Details: 07/28/2022
Customer was getting Dc error which was unbalanced load. Customer was trying to wash 1 blanket. I ran test with load of towels and it completed. I informed customer that using more items the better so the washer can balance out the load more evenly. Customer will try that and call back if there is further issues. Washer is working good as im here.
We serviced a
UNKNOWN RANGE- GAS
Model ARR-636
Near Excelsior, MN 55331
Adam
Job Details: 07/28/2022
There definitely was a gap on the one side. Had the one hinge to far in on the left side making the right side out. Did the ole paper towel trick to see if it was sealing. Put the paper towel in between the door and gasket and see if it will pull out. Before adjusted slide right out on the right side now its tight all around
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8 AH MY
Near Chaska, MN 55318
Adam
Job Details: 07/28/2022
"Unit wasnt making ice. In test mode I couldnt get the ice maker to cycle or water valve turn on. Replaced ice maker and now it will cycle which it didnt before but still not turning the water on. Unit needs a water valve also ordered and rescheduled WP12544124 valveWPW10190965 icemaker ; used 1 WPW10190965 (ICEMAKER) from stock, ordrd 1 WP12544124 (Valve)"
We serviced a
LG DRYER- GAS
Model DLGX3876V
Near Andover, MN 55304
Matt
Job Details: 07/28/2022
"Customer complaint is, NOISY. Inspected and tested. Found the front right roller was wearing out. Quoted customer $285. to install 2 front rollers. Customer approved repairs. Installed 2 new front rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Chaska, MN 55318
Adam
Job Details: 07/28/2022
Put unit in test mode to try to hear and louder then normal noise. It went through spin fine. Sounded little louder for this model and age. Put unit in agitate and was a little louder then normal but still acting the way its supposed to be. Unit would need a new transmission if they want the noise to be gone. Also checked under the agitator to make sure nothing else was in there.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB765FW0
Near Chaska, MN 55318
Adam
Job Details: 07/28/2022
Unit wasnt Heating. Disassembled front of dryer. Tested the heat element. It tested open. Removed the heater element. Found that it did break so thats the reason for reading open and not working. Quoted and replaced the element. Had element on truck used WP3387747 from truck stock. Unit is now working properly. I did recommend getting there dryer vents cleaned; used 1 WP3387747 (ELEMENT) from stock
We serviced a
SAMSUNG STACKED DRYER
Model DV42H5200EP/A303
Near Andover, MN 55304
Matt
Job Details: 07/28/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LFE
Near Brooklyn Park, MN 55428
Matt
Job Details: 07/28/2022
"Customer complaint is, LEAKS WATER. Inspected and tested. Found the evaporator defrost drain was frozen over. I disassembled freezer evaporator cover and defrosted freezer and cleaned out drain. Also this refrigerator has the ice ball on the back of the refrigerator. I told the customer about it. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Minneapolis, MN 55445
Matt
Job Details: 07/28/2022
"Customer complaint is, LEAKS. Inspected and found the bottom of the freezer was full of ice. Disassembled freezer evaporator and found the drain plugged. Defrosted freezer and cleaned out drain. Refrigerator is now fixed."