Service History 77 - Omega Force Appliance Repair

We serviced a

KENMORE DRYER- GAS

Model 11087573110

Near Minneapolis, MN 55416

Nate

Job Details: 03/24/2022

"Taking a long time to dry. Airflow is 21 behind dryer and 2mph outside. Customer will replace vent with one thats up to code. Gas line is cracked so the gas company turned off of the valve. When I run the dryer though I can hear the coils click, so heat works if the gas was on. Cleaned the bulkhead out while I was here."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model GEW9200LW0

Near Minneapolis, MN 55416

Nate

Job Details: 03/24/2022

"Dryer not running, grinding sound, smells like burnt electrical. Found a bad board. Quoted to have it refurbished, but its 18 years old, needs belt too, not in great shape, customer is going to replace the dryer."

We serviced a

AMANA WASHER TOP LOAD

Model NTW4516FW3

Near Minneapolis, MN 55405

Nate

Job Details: 03/24/2022

Leaked water the last time they used it. Ran it on a deep wash and didnt see any leaks or signs of leaking underneath. Did find that the filter over the drain hose in the wash tub is packed with lint and is spraying water all over through the few holes that are still open. Advised replacing the lint trap on the end of the hose.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Golden Valley, MN 55416

Nate

Job Details: 03/24/2022

Replaced bad torn boot. Works great now with no leaks.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS2

Near Minneapolis, MN 55422

Nate

Job Details: 03/24/2022

"Spraying water inside when off. Found a bad water inlet valve. Also door is noisy when you open or close it. Replaced bad linkage kit. Runs great, door is quiet, and no more spraying water after replacing valve and linkage kit.; used 1 WPW10158389 (INLET VALVE), and 1 8194001 (LINKAGE KIT) from stock"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Annandale, MN 55302

Seth

Job Details: 03/24/2022

Customers complaint is the flexible drawer between the fridge and freezer makes an odd noise when its open and closed. Upon arrival and inspection the door went open and closed made an audible clicking noise. I tested it multiple times with a load in it when I removed the drawer tray the noise went away but there was a slight scraping. I lubricated the slide on the left-hand side and tested it thoroughly. I reloaded the drawer and tested again and the noise went away. The customer was pleased. No further issues needed. It appears that its possible that the drawer slide was not lubricated at the factory.

We serviced a

GE DRYER- GAS

Model GTD42EASJ1WW

Near Plymouth, MN 55446

Phillip

Job Details: 03/23/2022

The dryer sounded normal today. I ran a air flow test and a heat test. With the dryer hooked up the air flow is poor and the high heat was over 190. The high heat should be no more than 150. I disconnected the dryer duct and now the high heat temp was 143. I cleaned up the lint from the blower duct and cleaned and grease the front pads. I advised the customer to have the duct cleaned ASAP.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DWO

Near St. Cloud, MN 56303

Seth

Job Details: 03/23/2022

I replaced the splutch and the motor. The noise went away and it worked as designed. I tested with a normal wash cycle with warm water.

We serviced a

GE DISHWASHER

Model GDT225SSL0SS

Near St. Cloud, MN 56304

Seth

Job Details: 03/23/2022

Not washing. The circulation pump was disconnected from the wiring harness. I ran Smart Hq tests and found the issue. I reconnected the moles connector it began working as designed.

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN2WW

Near St. Cloud, MN 56301

Seth

Job Details: 03/23/2022

We ordered the proper gearbox and installed it but it did not physically fit the tub was too tall. I called in to the GE tech line spoke with Gary . We double checked all the numbers but could not find any issues. He gave me the case number and encourage me to have a customer call on in to customer service. ; saved tckt

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA400PJHDWR/AA01

Near St. Cloud, MN 56301

Seth

Job Details: 03/23/2022

Leaking. The house plumbing is flooding when the unit drains.

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ4WW

Near Plymouth, MN 55446

Phillip

Job Details: 03/23/2022

When the washer makes the fast stops in the sensing cycle the belt would squeak. I cleaned the drive pulley and replaced the belt. The noise is gone. I also did the software update on the main control. ; used 1 WH01X27538 (Belt) from stock

We serviced a

GE REFRIGERATOR

Model PFE28PYNFFS

Near Corcoran, MN 55340

Phillip

Job Details: 03/23/2022

I verified the error F516 water tank thermistor fault. The temps are off while it heats. I need to replace the hot water tank. I was unable to order the part through Marcone. Please order the tank WR17X25782. ; ordrd 1 WR17X25782 (Water tank)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW0

Near Maple Grove, MN 55311

Phillip

Job Details: 03/23/2022

I verified the washer does not fill with cold water and cold water is coming out the fill hose. I replaced the water valve assembly. Now cold water is good.

We serviced a

WASHER WASHER FRONT LOA

Model n/a

Near Rogers, MN 55374

Phillip

Job Details: 03/23/2022

The customer said when she would run the clean washer cycle or big load of clothes the washer would leak from the front left corner. I pulled the washer out remove the top and found water stains down the back panel by the vent and inside. I remove the vent clean everything up clean up the hose. I made sure theres no rips or tears in the front gasket. I ran a diagnostics cycle and everything is good no leaking. Advise the customer that this is a issue that can happen from too much soap and over dzing from the cleaner. Advise the customer to try a different cleaner or just use bleach if shes gonna clean the washer.

We serviced a

GE RANGE- GAS

Model JGSS66SEL3SS

Near Maple Grove, MN 55369

Matt

Job Details: 03/23/2022

"Customer complaint is, BURNER OPERATION- HUMMS WHEN USING 3 OF THE 4 BURNERS. Inspected and tested. Found the pressure regulator hums when you use 2 or more burners and when bake is on. I can get it to go away when I close the valve a little on the supply line. The burners are not affected when I do that. Looks like the gas pressure is too high. In the utility room the main gas line comes in and goes through the regulator and splits off to the furnace and water heater but theres no line going to the range. Looks like it was plumbed wrong and they connected to the main line somewhere before the regulator. I recommended customer have the gas company check their pressure or have somebody install a pressure regulator for the range."

We serviced a

GE REFRIGERATOR

Model GTS22KSNBRSS

Near Minneapolis, MN 55429

Matt

Job Details: 03/23/2022

"Customer complaint is, LOUD NOISES, GROWLING SOUNDS, WHEN 1ST STARTS, STOPS AFTER A WHILE. Inspected and tested. Fan sounded great while I was testing it. Looks like the fan blade is hitting the evaporator cover sometimes. I was able to adjust the evaporator cover so that the fan blade cant hit it. Refrigerator is operating great. If it would continue to be a problem, I think we should replace the fan motor and blade. Part numbers WR60X31522 and WR60X10204."

We serviced a

KENMORE RANGE- ELECTRIC

Model n/a

Near Monticello, MN 55362

Seth

Job Details: 03/23/2022

"Turbo boil/simmer specialy 9 in burner does not work. I quoted the job via bluebook. The customer is selling their home and has a buyer. They want to talk to the new owners and let us know if they want to move foreword or replaced it. Please order these parts if they call and want to move foreword 316530001 - burner, 316305100 - switch."

We serviced a

GE WASHER FRONT LOA

Model GFW850SSN1WW

Near Annandale, MN 55302

Seth

Job Details: 03/23/2022

We serviced a

BOSCH DISHWASHER

Model SPX68U55UC/51

Near Minneapolis, MN 55403

Delton

Job Details: 03/23/2022

"Found that mounting screw on side was loose and causing gap in door so it wouldnt seal flush with tub gasket and door. Remounted dishwasher and screws are secure. Dishwasher is running and working good, no leaks."

We serviced a

AMANA REFRIGERATOR

Model ABL1927FES

Near Minneapolis, MN 55405

Delton

Job Details: 03/23/2022

"Found that evaporator is frosted over not defrosting. Put in test mode and heater kicked on and is defrosting. Bad jazz board also grille in freezer fell off. JR ordered new one. Customer approved estimate. Defrosted evaporator and replaced grille and jazz board, tested and refrigerator is cooling and working good.; used 1 WPW10503278 (JAZZ BOARD) from stock"

We serviced a

GE RANGE- GAS

Model C2S950P2M1S1

Near Minneapolis, MN 55437

Delton

Job Details: 03/23/2022

When using front right burner it will randomly even when there is a flame. It has sensor if flame goes out it will try to reignite. But i did verify there was a good flame but was trying to reignite. Ordering spark module and rescheduling.; ordrd 1 Wb27x28838 (Spark module)

We serviced a

LG DRYER- GAS

Model DLG2526W

Near Lakeville, MN 55044

Delton

Job Details: 03/23/2022

"Found that rollers were warped causing loud thumping noise. Replaced rollers, cleaned out inside of lint build up. Tested and dryer now runs quiet and is working good.; used 4 4581EL2002h (ROLLER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Farmington, MN 55024

Delton

Job Details: 03/23/2022

"Customer states that ice tastes funny. But even when store bought ice when left in freezer will start to taste funny she claimed. I checked evaporator/heater and it is clean. Checked condenser/ compressor compartment and is clean. I did not smell anything when opening fridge/freezer. Inlet water line to filter housing is discolored, probably due to iron/minerals in the water. I informed customer that i didnt find anything i will replace water line but since it also happened with store bought ice its probably some type of oder but since its clean i cant find a reason for it.Ordering part and rescheduling.; ordrd 1 242220208 (Water tube)"

We serviced a

BOSCH MICROWAVE

Model HMC87152UC/05

Near Eagan, MN 55122

Delton

Job Details: 03/23/2022

"Found that the right door microswitch was shorted and switch was stuck closed. Replaced door switch, tested and microwave now turns and is heating. Microwave is heating and working good.; used 1 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

GE REFRIGERATOR

Model PFE28KYNDFS

Near Saint Michael, MN 55376

Phillip

Job Details: 03/23/2022

I replaced the left door that was on site. No issues .

We serviced a

GE REFRIGERATOR

Model GSE25GGHRCWW

Near Coon Rapids, MN 55433

Matt

Job Details: 03/23/2022

"Customer complaint is, ICEMAKER / DISPENSER ISSUES, ICEMAKER INOP. Inspected and tested. Found the ice maker was unplugged. Removed ice maker and defrosted ice from it and reinstalled. Cycled ice maker and filled with water. Ice maker is now fixed."

We serviced a

GE WASHER FRONT LOA

Model GFW510SCN2WW

Near Champlin, MN 55316

Matt

Job Details: 03/23/2022

The washer will start for a few seconds then shut off and says done. I found a few error codes for the accelerometer fault. I tried to run a spin test and nothing happens. I checked the main board and accelerometer for loose connections and all is good. Please order the board and accelerometer. Installed new main board and accelerometer that was shipped to customer from GE. Tested washer and its working great. Washer is now fixed.

We serviced a

THOR RANGE- GAS

Model LRG4807U

Near Ramsey, MN 55303

Matt

Job Details: 03/23/2022

"Customer complaint is, LARGE OVEN NOT HEATING. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

KENMORE DISHWASHER

Model 665.13549N412

Near Elk River, MN 55330

Matt

Job Details: 03/23/2022

"Customer complaint is, LEAKS, DRIPPING THROUGH LOWER LEVEL CEILING & ITS SPRAYING OUT THE FRONT & FLOOR IS WET. Inspected and tested. Customer said there was water on the floor on the right side and water was spraying out the side on the left. I ran dishwasher for over 50 minutes and it never leaked. Door seals look good. Dishwasher is operating normal and not leaking well Im testing it."

We serviced a

GE RANGE- ELECTRIC

Model JB655SK7SS

Near Eden Prairie, MN 55344

Adam

Job Details: 03/23/2022

The oven was preheating good but was average 17 degrees above what it should. Adjust the the temps -14 degrees and told the customer to try it out and see what happens

We serviced a

KITCHENAID REFRIGERATOR

Model n/a

Near Eden Prairie, MN 55347

Adam

Job Details: 03/23/2022

Unit had the lights on the side of the fresh food not working which are in a wired series. Also the freezer and top 3 right lights dont work which is in a series. One set went out then a few weeks later the other set. Has a bad bulb in the series. Customer bought his own bulbs. Tested and Replaced bottom freezer bulb. And that fixed all the lights

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LTE5243DQB

Near Minnetonka, MN 55305

Adam

Job Details: 03/23/2022

Unit in spin mode was making a grinding noise. Disassembled unit and found the transmission is wearing out. Checked in between the tub and basket to make sure nothing was stuck either but it was all good. Let Dave know and he will let us know if we should repair or if he will replace

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800XQ4

Near Minnetonka, MN 55305

Adam

Job Details: 03/23/2022

Unit was making a grinding noise when in spin. Found out it needs a new transmission. Quoted blue book and Dave would rather just replace the unit.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Osseo, MN 55311

Matt

Job Details: 03/21/2022

"Customer complaint is, DEAD. Inspected and tested. Found the CSM was tripped. Reset and tested dishwasher. Dishwasher is leaking from the diverter. Needs a new diverter assembly. Quoted customer . to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WD19X25278 (DIVERTER) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB300WQ1

Near Minneapolis, MN 55422

Matt

Job Details: 03/21/2022

"Customer complaint is, FAB SOFTNER DISP WATER NOT FLOWING THRU INTO THE BIN. Inspected and tested. Found the softener cup is not siphoning out the detergent. I took apart the cup and cleaned it out and it still doesnt work. Needs a new softener dispenser and possibly a new valve. Part number WPW10172146."

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA 01

Near Big Lake, MN 55309

Seth

Job Details: 03/21/2022

"Leak error. Failed wash motor is leaking. I quoted via bluebook. The customer declined repairs. The customer was not happy they asked to pay cash, Phil told them they could but charged their card. I tried to smooth things over with them."

We serviced a

ADMIRAL DRYER- ELECTRIC

Model n/a

Near Big Lake, MN 55309

Seth

Job Details: 03/21/2022

Customer complained that the unit did not always start and it had poor heat and didnt dry. Upon arrival and inspection I found the door switch had failed. I replace the failed door switch and watch temperatures and it got too hot. I inspected the vent and found the vent had a restriction. They pulled the dryer out 3 inches it began cycling perfectly. I watched four cycles and its cycled between 105?F and 223?F. I Advised the customer replace her duct or keep the unit spaced away from the wall so that the flexible line can fully open. The dryer is now fixed.; used 1 WP3406107 (DOOR SWITCH) from stock

We serviced a

BOSCH WASHER FRONT LOA

Model WAT28402UC/09

Near Inver Grove Heights, MN 55076

Delton

Job Details: 03/21/2022

"E23 error which means there is a leak. Found that there was a leaky hose connection on back of washer and leak onto bottom of triggering the leak sensor. Cleaned out water from bottom tray and customer had new hoses. I replaced hose, tested and washer completed cycle and found no leaks. Washer is working good.This is different issue then the drain issue. We should get paid for this since it was not a redo.; saved tckt , states that autho needed"

We serviced a

GE RANGE- GAS

Model JGSS66SEL3SS

Near Minneapolis, MN 55404

Delton

Job Details: 03/21/2022

"Replaced bake igniter, tested and bake now turns on and preheated. Zoe need is working good."

We serviced a

BOSCH REFRIGERATOR

Model B22CS30SNS/01

Near Minneapolis, MN 55422

Matt

Job Details: 03/21/2022

"Customer complaint is, NOT WORKING- DISP LITE WORK BUT NO COOL FRIDGE/FREEZER. Customer said refrigerator was not cooling at all for like 4 days and then it turned on and has been working great for 3 days. Inspected and tested. Found freezer and FF compartment temperatures are great. All fans are running. Refrigerator is working great now and everything test good. Could possibly be a board issue but is working normal now."

We serviced a

GE DRYER- GAS

Model GTD72GBSN0WS

Near Minneapolis, MN 55417

Delton

Job Details: 03/21/2022

"Found that igniter is bad, is open. I get power at igniter but not glowing. Cannot find parts information for this model. Needs igniter and customer rescheduled.Not standard igniter that we carry on truck, its a bit smaller.; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5500FW1

Near Champlin, MN 55316

Matt

Job Details: 03/21/2022

"Customer complaint is, THE WASHER IS NOT COMPLETING THE SPIN CYCLE. Customer said that its only doing it with heavy loads like blankets and rugs, smaller loads are working just fine. It starts banging around and then stops and doesnt spin the clothes out. I had customer start a load of towels before I got here and I watched it through the final spin and it bangs around but did complete the cycle. Drain pump is working great. Shocks and springs are good. Theres some play in the drum. Looks like its in the beginning stages of the rear bearing failing. Washer is probably going to need to be replaced. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Blaine, MN 55434

Matt

Job Details: 03/21/2022

"Customer complaint is, FREEZER IS FILLING WITH WATER ON BOTTOM AND FREEZING ON INSIDE. Inspected and tested. Found the defrost drain was plugged and iced over on the inside. Defrosted inside of freezer and cleaned out drain. Refrigerator is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Elk River, MN 55330

Matt

Job Details: 03/21/2022

"Customer complaint is, RUNS REALLY LOUD ON AND OFF. Customer said theyve had someone else out twice to repair this problem before. Inspected and tested. Ran diagnostics and everything test good. Found theres ice buildup on the evaporator and fan. Defrosted evaporator and tested. Fan is working, drain is clear, thermistor is good. Theres a service bulletin for this problem and it looks like everything they recommended has been done. I did change the defrost cycle from ADC mode to basic mode. Otherwise everything test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model RT21AKXKQ08

Near St. Cloud, MN 56301

Seth

Job Details: 03/21/2022

Customers complain as ice is building up in the freezer and water leaks in the fridge. She also complains that her ice cream is not frozen solid. Ive pulled apart the evaporator cavity steamed it off and watched it for 20 minutes it failed the refrigeration test looks like half of the evaporator did not frost. This unit has a failing sealed system. I did install a heat probe to keep unit from freezing up in the drain as this has been an issue previous per the customer shes had a few repairs. Please call into autho; used 1 819043 (DRAIN HEAT PROBE) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS7

Near Lakeville, MN 55044

Delton

Job Details: 03/21/2022

"Replaced magnetron, tested and microwave is heating and working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXVS03

Near Rosemount, MN 55068

Delton

Job Details: 03/21/2022

"Replaced listed parts, tested and ice maker fills. Ice/water dispenser works. Dana ordered ice bucket, crisper drawer and door shelf direct to customer.Dana did you want to add the parts to this work order so we get paid? Otherwise order is complete.; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GFD28GYNFS

Near Chaska, MN 55386

Adam

Job Details: 03/21/2022

Already had everything swap from last visit. Replaced hinge that we had to order. Installed the door ran through test mode and everything worked great. Eric is going to dispose of door for us because I had no room in my van.

We serviced a

GE DISHWASHER

Model GDT530PSP5SS

Near Waconia, MN 55387

Adam

Job Details: 03/21/2022

Unit wasnt getting water. Checked shut off that was good. Checked where it hooks up to the valve flushed water through and rebooked up and now unit is filling with water. Must have had some build up

We serviced a

LG DRYER- GAS

Model DLG5966G

Near Apple Valley, MN 55124

Adam

Job Details: 03/21/2022

Second man help

We serviced a

GE DISHWASHER

Model GSD3360K65SS

Near Coon Rapids, MN 55433

Phillip

Job Details: 03/21/2022

I installed the missing cover inlet and screws. I ran the dishwasher and its working fine now.

We serviced a

GE DISHWASHER

Model GDT226SSL1SS

Near Minneapolis, MN 55406

Phillip

Job Details: 03/21/2022

When I arrived I found the dishwasher was dead and the display was unresponsive. I verified it had power with my voltage detector. Soon as removed the box covering the power cord the dishwasher started. I replaced the wire nuts and put tape around them. I ran a full diagnostics test and checked for error codes there were no codes and all test passed.

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5500FC0

Near Minneapolis, MN 55436

Phillip

Job Details: 03/21/2022

This was there Maytag washer. It was marked the Samsung. I replaced the door gasket. The new gasket was very firm and when I closed the door it wanted to pop back open. I ran it on a sanitize cycle to help soften the gasket. I advised the customer it may take a few hot cycles for that gasket to soften up.

We serviced a

GE WASHER FRONT LOA

Model GTW465ASN1WW

Near Long Lake, MN 55356

Phillip

Job Details: 03/21/2022

The customer said when she had it selected on cool water she felt hot water filling the washer. I ran through diagnostics and its working as it should. The hot fills and the cold fills. I advised the customer that on every temp setting other than tap cold the washer will add some hot if it needs to. I advised the customer instead of using cool she might want to use tap cold or cold temps.

We serviced a

GE MICROWAVE

Model PSB9240SF6SS

Near Corcoran, MN 55340

Phillip

Job Details: 03/21/2022

The more you use the microwave the button sounds gets quieter. The display did not flicker but the customer showed me a video of the display flickering on and off. The speaker is on the power board and the main power board looks to plug into the display board. The main power board is needed it will also need the display board. Parts needed are listed below. Please order parts if available. WB27X11016 display board WB27X33044 power board ; states that autho needed

We serviced a

KITCHENAID RANGE- GAS

Model KFGU766VSS01

Near Maple Grove, MN 55311

Phillip

Job Details: 03/21/2022

"The issue is the burners will start to spark and the gas will shut off the longer the burners are on. I replaced the most likely part, the spark module. If the issues continues it mag need a new cooktop witch may not be available and is expensive. Please dont me back with out doing a stream. Its working good today."

We serviced a

MAYTAG DISHWASHER

Model MDB6600AWW

Near Maple Grove, MN 55311

Phillip

Job Details: 03/21/2022

I verified the latch handle was broken. I replaced latch assembly. Its working good. ; states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Otsego, MN 55301

Phillip

Job Details: 03/21/2022

I replaced the ice maker kit and ice bucket. I ran the test cycles and its all good. No issues.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4800XQ

Near Hopkins, MN 55305

Adam

Job Details: 03/21/2022

Unit was intermittent running if you moved the timer. Found the timer was faulty and need to be replace. Also checked the rollers and idler for customer and they looked good and oiled them. Let Dave know it needs timer. He said he is going to check and see if they have a dryer that they can grab parts off and let us know. If he calls back to schedule will need to order WP3979618 TIMER if he doesnt have one before rescheduling

We serviced a

BOSCH DISHWASHER

Model SHX84AAF5N/27

Near Apple Valley, MN 55124

Delton

Job Details: 03/21/2022

"Replaced soap dispenser, tested and it dispenser opens and is working good."

We serviced a

GE REFRIGERATOR

Model CZS22MP2NES1

Near Chanhassen, MN 55317

Adam

Job Details: 03/16/2022

Was making a rattling noise when the fan would kick in. Found that it was the plug behind the ice maker it did have the foam tap like the bulletin side but now was rattling on the cover so put some tap on the cover and now no more vibration noise. Just used foam tape no part replacement

We serviced a

GE REFRIGERATOR

Model PSHS6PGZBESS

Near Waconia, MN 55387

Adam

Job Details: 03/16/2022

Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS03

Near Cold Spring, MN 56320

Seth

Job Details: 03/16/2022

Customer complaint shes noticed and dripping coming from her refrigerator. Upon arrival inspection I have found a built in KitchenAid 48 inch fridge. There were two active trips coming from the lower section of the body through the liner. I looked inside both fresh food and freezer sections and found the source of water was on the fifth shelf of the FF section. There was a tray of freshly baked something and a live head of lettuce that was the source. The water transferred down the shelves through the back of the fresh food section and made its way into the liner where the outer stainless steel tucked into the liner at the bottom of the fresh food section. I dried it thoroughly and watched for 10 minutes. The leak ceased once the source was identified and cleaned. The fridge is now fixed. I cycled the ice maker and it harvested perfect. No leaks.

We serviced a

GE REFRIGERATOR

Model GTE21GSHFSS

Near Monticello, MN 55362

Seth

Job Details: 03/16/2022

FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.

We serviced a

GE REFRIGERATOR

Model GFD28GYNFS

Near Chaska, MN 55386

Adam

Job Details: 03/16/2022

Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)

We serviced a

GE REFRIGERATOR

Model GFE27GMDDES

Near Chaska, MN 55318

Adam

Job Details: 03/16/2022

The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

GE RANGE- GAS

Model JGB660EP1ES

Near Rockford, MN 55373

Phillip

Job Details: 03/16/2022

The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Plymouth, MN 55447

Phillip

Job Details: 03/16/2022

The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.

We serviced a

GE DISHWASHER

Model PDT785SYN5FS

Near Farmington, MN 55024

Delton

Job Details: 03/16/2022

"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"

We serviced a

GE WASHER FRONT LOA

Model GFW850SSN1WW

Near Plymouth, MN 55446

Phillip

Job Details: 03/16/2022

The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.

We serviced a

KENMORE RANGE- GAS

Model 362.7556891

Near Rosemount, MN 55068

Delton

Job Details: 03/16/2022

"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Champlin, MN 55316

Matt

Job Details: 03/16/2022

"Customer complaint is, DOES NOT START. Inspected and tested. Dishwasher turned on and ran great. I drained it and then it wouldnt start. The start light just flashes. In service mode the door switch fails. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"

We serviced a

LG RANGE- GAS

Model LRG3095ST

Near Chaska, MN 55318

Adam

Job Details: 03/16/2022

Found the igniter failed again. Replaced igniter tested multiple times with the customer and never got any gas smell. Used 12400035 from truck stock; used 1 12400035 (IGNITER) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAEWW/AA

Near Chaska, MN 55318

Adam

Job Details: 03/16/2022

undefined; schdld next appmnt for 3/18 FRI !

We serviced a

GE MICROWAVE

Model PEB7227DL3BB

Near Corcoran, MN 55340

Phillip

Job Details: 03/16/2022

The microwave would not heat. I verified the issue was the magnetron. I replaced the magnetron and now it heats good and normal sounds only.

We serviced a

KITCHENAID RANGE- GAS

Model KFGU766VSS01

Near Maple Grove, MN 55311

Phillip

Job Details: 03/16/2022

The customer said that after a burner has been on for a while like 20 minutes. The ignitors will spark and the flame goes out. After checking and testing what I can Im pretty sure the issue is with the module. I advised the customer I will start with the module but it could be something else. Im ordering the module from Dey. ; ordrd 1 WP8286829 (Module)

We serviced a

MAYTAG MICROWAVE

Model MMV4205AAW

Near Rosemount, MN 55068

Delton

Job Details: 03/16/2022

"Customer says that when it was working it was really loud but it worked. Now turntable turns but is quieter and not heating. Found that cooling fan is rattling loudly as well as control board is not sending power to transnformer. Also the top vent grille plastic tabs are cracked and is loose and falls off. Control board 53001756; fan motor 53001650; fan blade 53001252; vent grille 53001529; saved tckt"

We serviced a

GE STACKED WASHER

Model WSM2700HFWWW

Near Rosemount, MN 55068

Delton

Job Details: 03/16/2022

"Replaced agitator, tested and is working good. Informed customer to follow user manual settings wash cycles to avoid any damage to clothing."

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Champlin, MN 55316

Matt

Job Details: 03/16/2022

"Customer complaint is, DOES NOT LATCH. Inspected and tested. Found the door latch is broken. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"

We serviced a

MAYTAG WASHER TOP LOAD

Model A190

Near Minneapolis, MN 55422

Matt

Job Details: 03/16/2022

"Customer complaint is, MADE A SOUND DURING THE SPIN AND STOPPED, HOT MOTOR AND WIF OF SMOKE. Inspected and tested. Found the transmission has failed. Transmission is NLA."

We serviced a

MAYTAG DRYER- GAS

Model MGDB850WQ0

Near Eagan, MN 55122

Delton

Job Details: 03/16/2022

"Found that the dryer is making loud squealing, rollers, idler wheel are worn out. Also customer said clothes catching in lint trap, plastic is warped, must of got too hot at one point and is warped now can snag clothes. Door catch is broken so hard to close door. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10547292 (Pulley) and 1 349241t (Rollers) and 1 Wpw10111905 (Door catch) and 1 W11117302 (Grill)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWBM00

Near Rogers, MN 55374

Phillip

Job Details: 03/16/2022

The ice maker was not cycling on its own. I replaced the ice maker. The new ice maker filled. I advised the customer to dump the first couple batches of ice.

We serviced a

THOR RANGE- GAS

Model HRG3618U

Near Minneapolis, MN 55421

Nate

Job Details: 03/16/2022

"Replaced two bad burners, also needs new ignitor. DW is looking for that part. Replaced bad gas valve, that ignites great now. Customer asked if we could find part number for door gasket. DW said he will look for that too.DW can you add parts to this record that I replaced? Gas valve, and two front burner assemblies.; O-emld tckt"

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Minneapolis, MN 55413

Nate

Job Details: 03/16/2022

Doesnt run. Control board blinking. Ordered new main PCB Wd21x27138 and UI board WD27X27021. DW ordered them for me. Install main PCB first. Coming from encompass. ; schdld next appmnt for 3/25 FRI !

We serviced a

LG DISHWASHER

Model LDT77797ST

Near Saint Paul, MN 55116

Nate

Job Details: 03/16/2022

"dishwasher has been having issue where it fills up with nasty water. I found the drain line was not looped up at all. Theres also a slow drain down the kitchen sink. I recommended getting the kitchen sink plumbing cleaned, and I looped the drain line up as high as I could. There is not much drain line to work with. When I was getting ready to go the customer mentioned that sometimes the dishwasher is flaky and it wont start or it will stop. Found a failing control board and quoted the customer for that."

We serviced a

GE WASHER TOP LOAD

Model GUD27ESSM1WW

Near Bloomington, MN 55437

Nate

Job Details: 03/16/2022

Not running. Replaced a bad board. Runs great now.

We serviced a

LG DRYER- GAS

Model DLG2524W

Near Minneapolis, MN 55441

Nate

Job Details: 03/16/2022

"Not heating. Found the old fuse that tripped that LG recommends replacing with the improved fuse. Replaced fuse and bad belt, cleaned out lint and oiled rollers. Runs great now.; used 1 6931EL3003D (THERMAL FUSE), and 1 661570 (1]) from stock"

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD5200VQ0

Near Elk River, MN 55330

Matt

Job Details: 03/16/2022

"Customer complaint is, SOUNDS LIKE SHOES ARE IN THE DRYER- LOUD THUMPING. Inspected and tested. Found a screw in the front felt glide. Removed screw and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Golden Valley, MN 55416

Nate

Job Details: 03/16/2022

Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)

We serviced a

GE REFRIGERATOR

Model CZS22MP2NES1

Near Chanhassen, MN 55317

Adam

Job Details: 03/16/2022

We serviced a

GE REFRIGERATOR

Model PSHS6PGZBESS

Near Waconia, MN 55387

Adam

Job Details: 03/16/2022

Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS03

Near Cold Spring, MN 56320

Seth

Job Details: 03/16/2022

We serviced a

GE REFRIGERATOR

Model GTE21GSHFSS

Near Monticello, MN 55362

Seth

Job Details: 03/16/2022

FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.

We serviced a

GE REFRIGERATOR

Model GFD28GYNFS

Near Chaska, MN 55386

Adam

Job Details: 03/16/2022

We serviced a

GE REFRIGERATOR

Model GFE27GMDDES

Near Chaska, MN 55318

Adam

Job Details: 03/16/2022

We serviced a

GE RANGE- GAS

Model JGB660EP1ES

Near Rockford, MN 55373

Phillip

Job Details: 03/16/2022

The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Plymouth, MN 55447

Phillip

Job Details: 03/16/2022

We serviced a

GE DISHWASHER

Model PDT785SYN5FS

Near Farmington, MN 55024

Delton

Job Details: 03/16/2022

"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"

We serviced a

GE WASHER FRONT LOA

Model GFW850SSN1WW

Near Plymouth, MN 55446

Phillip

Job Details: 03/16/2022