Service History 77 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1817LS0

Near Eden Prairie, MN 55347

Adam

Job Details: 09/15/2023

Unit not cooling fresh food. Found ice build up in the evap cover in freezer. Looks like defrost isnt working. Steamed free. Put unit in defrost. Get 120 to heater and the 120 though the heater. I found the bimetal was bad. Replaced bimetal tested and working properly. Reassembled unit. Customer has lots of food and is going to put that back where he wants it.

We serviced a

GE COOKTOP++

Model MISSING

Near Medina, MN 55340

Phillip

Job Details: 09/15/2023

The customer said the middle grill burner does not light and the beck left burner sparks after its light. I found the grill has a glow igniter so it just take about a minute for it to light. I started the grill and waited and it does light and heat. I cleaned the burner ignitors and the burners. Now the back right burner does not spark after its light and all burners are working good.

We serviced a

GE REFRIGERATOR

Model PGCS1RKZASS

Near Medina, MN 55340

Phillip

Job Details: 09/15/2023

"When the customer uses the water dispenser, water comes pouring lint from underneath the fridge. We pulled the unit out on the pad. We found the water and ice dispenser lines are dried and cracked. We cut out the old lines and installed new 1/4 inch and 5/16 inch tubing. We ran it again and found no leaks.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Minneapolis, MN 55406

Delton

Job Details: 09/15/2023

Found that the refrigerator evaporator drain is frozen over. I defrosted drain and found that it is leaking behind refrigerator. Pulled out fridge and found that the evaporator drain was disconnected and thats why it froze over due to condensation. I attached drain and used some caulking to secure it. Tested and now it drains into drip pan and no leaks. Refrigerator is working good.

We serviced a

WHIRLPOOL GARBAGE DISPOSAL

Model W11316364

Near Mound, MN 55364

Adam

Job Details: 09/15/2023

"Disposal not turning on. First checked outlet getting 120. Checked connections good just motor burnt out. Replaced garbage disposal once installed tested multiple times for leaks no leaks and working great. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

BEKO REFRIGERATOR

Model 20100755-09

Near New Brighton, MN 55112

Nate

Job Details: 09/15/2023

"E9 Icemaker error. Needs new Icemaker. Called tech support. They said the part number is 5918690100. Marcone has it, but BB doesnt give option for Beko. Could someone get a quote to customer and schedule return visit and order Icemaker if they agree to repair?; saved tckt"

We serviced a

LG REFRIGERATOR

Model LRFCS25D3S /00

Near New Brighton, MN 55112

Nate

Job Details: 09/15/2023

"Compressor not running. Control board giving error code for bad compressor. Told customer they can either go through LG and have it covered completely, or we can do it for $660. Please see attached note. ; saved tckt"

We serviced a

GE REFRIGERATOR

Model GTE21GTHFBB

Near Mound, MN 55364

Adam

Job Details: 09/15/2023

Found water behind a the fridge. Checked inside no water building up in the drain next pulled fridge out on protective mat. Removed the back cover and found the drain pan empty but wet. Inspect the drain pan and found a hole in it. So when it gets water through the drain in the pan then it leaks. The pan looks like its unavailable. We will have to do some research. In the mean time I glued up the hole with the whirlpool red glue. Explained to home owner. Not sure if its going to work or not. Best to get a new one. Customer agrees if we can find one. Pan WR14X27592; states that autho needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model IX5BBEXDS01

Near Richfield, MN 55423

Delton

Job Details: 09/15/2023

Found that the refrigerator is not making ice or dispensing water. Customer has recently replaced water filter and no change. Customer said that before ice stopped it was making hallow cubes.I found that there is very low water pressure going to refrigerator. I tired to tighten and loosen water valve (see picture) and at the water shut off water trickles out slowly.Will need a plumber to replace water shut off so that refrigerator has good water pressure. Water valves on refrigerator are getting power and waster just trickles.Office: please contact management company about this. Customer will have to call back if problem still persists after the water shut off valve is fixed.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Minneapolis, MN 55420

Delton

Job Details: 09/15/2023

"Got the new, correct board. Replaced board and replaced parts and did ice maker kit last time. Only been 3 days since fix but no frost or ice build up in the ice box.Refrigerator is working good.; saved tckt , states that autho needed"

We serviced a

LIEBHERR++ REFRIGERATOR

Model CS2061

Near St. Louis Park, MN 55416

Nate

Job Details: 09/15/2023

"Rear of freezer frosts up once a month. Needs to have evaporator sensor and bracket relocation kit installed. Bottom freezer door hangs slightly to the left. Bottom right corner of fresh food door sticks out a tiny pit. Liebherr tech support said it would need hinges for the fresh food door to probably fix it. Thats the only thing that could potentially fix it. Was not able to explain this to customer because she was on a work call. Office would need to tell her that. They said the bottom freezer door there really isnt a fix for that. The large plastic bin for the upper freezer drawer is broken, and customer would like a quote for that too. And then it needs a sensor relocation kit. Sensor and bracket. 95902002 and 743922101. Can someone look up part number for the freezer drawer main bin, and the main hinges for ff door, and quote for all of this? Would also need 3 time blocks for the hinges and relocation kit. ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5000WW/AA

Near Minneapolis, MN 55416

Delton

Job Details: 09/15/2023

Found that evaporator drain is clogged and frozen over. There is a huge ice block (see picture) that i cant pull out anything to make sure the defrost drain is opened. I did try and steam it from behind the refrigerator.I informed customer that it would need to be unplugged and doors left open and they will need to make sure to have towels while it defrosts. Will need drain kit which i have tuck stock.Customer is older lady and wanted me to pull out fridge and leave it unplugged for her until I come back Tuesday. I informed her that it will leak and she will need to keep moping up the water. She said it was ok.Rescheduling customer.; used 1 DA82-01415A (DRAIN KIT) from stock

We serviced a

SCOTSMAN++ ICEMAKER++

Model SCCP50MB

Near Plymouth, MN 55447

Phillip

Job Details: 09/15/2023

"The customer said the ice maker is making to muck ice its making noise when it make ice. When I arrived the ice maker was off and the bin was mostly full of ice. The ice scoop/bin thermostat looked fin and was in the correct position. I pulled the ice maker out and removed the top. All thermistors and thermostats are hooked up in the propped spots on the board. I started the ice maker and let run until it made and dumped the ice. The ice maker sounded normal. I called Scotsman techline and left my number for a call back. After a hour and a half they still have not called me back. I would quote the customer for a main board and bin thermostat/ice scoop holder. ; snapped 2 QuickPics, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFXS28968S/08

Near Chaska, MN 55318

Adam

Job Details: 09/15/2023

Unit giving FFE code and warmer temps. FFE is for freezer fan. Found that the evap fan was working. Disassembled to get to fan getting 14.4 DCV which is good. Its hard to turn by hand but does turn. Not frozen up more seized. Reassembled unit plugged in the fan is now spinning but loud. Customer said it sounded like that last time before it died. Quoted for a new fan and rescheduled ; ordrng 1 EAU63923603 (EVAP FAN MOTOR SEE MOTOR)

We serviced a

BEKO DRYER STACKED++

Model BDV7200X

Near Minnetonka, MN 55343

Adam

Job Details: 09/15/2023

Customer did say after cleaning the lint filter its better looks like still some wax on it. Customer was wondering if she could get a new one. Not sure if Beko would just cover one and send it out to her but we can definitely try. Rehooked up vent and now its venting properly. Lint filter 2972300100; snapped 1 QuickPics

We serviced a

KITCHENAID RANGE

Model Kess907sss02

Near Hopkins, MN 55343

Nate

Job Details: 09/15/2023

"Power surge and then user interface went dead. 120 vac coming to transformer. Either needs new transformer, PCB, or UI. Would start with transformer and uninstall if that doesnt fix it. Then UI. Uninstall if that doesnt work. Then MAIN PCB. quoted for all 3. Looks like they are NLA. DW can you try and order these for me? She is scheduled for next Friday. #W10181438, #WPW10181439, or #WPW10111628. ; schdld next appmnt for 9/22 FRI !"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Osseo, MN 55311

Phillip

Job Details: 09/15/2023

"The customer said the front drum felt seal is coming off and the dryer is louder than normal. The seal on the front of the dryer is ripping off. Either the seal needs to be replaced or the whole drum. The seal is not listed as a separate part. Is there a seal that we can find that works? The rollers and idler are good so we just cleaned them and oiled them. The blower wheel was packed full of lint again. We put it back together and ran it again. The drum still scraps against the bulk head and the motor has some vibration to it. It for sure needs either the drum or seal. If we do the repair then I would order the belt for it and the motor assembly. 1.Drum belt 6602-0016552.Dryer drum DC97-14849P3.Dryer motor assembly DC93-00101N; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model NOTAVAILABLE

Near Minneapolis, MN 55408

Delton

Job Details: 09/15/2023

"Model and serial number tag is removed. I cannot fully verify model. Customer does not have manual. Customer did go online and find image that looked like the one they have.The issue is the case break assembly, dishwasher senses there is too much water and will give OC error. Im Not %100 since i dont have part number. But part looks the same.Customer approved estimate. Ordering part and rescheduling.Scheduling extra time as I have to disconnect power, water line to pull out dishwasher.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 DD82-01373A (Case break assmebly)"

We serviced a

GE REFRIGERATOR

Model GYE18JSLKFSS

Near Minnetonka, MN 55345

Nate

Job Details: 09/15/2023

"Icemaker got packed full of ice. Hooked up newfi, found the fresh food door has been opened a number of times. Causing ice to melt into a block, and then it damaged the auger. Ordered new auger assembly. Coming back Tuesday morning to install. ; ordrd 1 WR60X24993 (Icemaker auger)"

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Minneapolis, MN 55406

Delton

Job Details: 09/15/2023

Big ice ball on evaporator back cover on left side just above crisper drawer (see picture) called beko and they said this was a service bulletin and that there is a new evaporator cover and come with new evaporator fan.Never done it before Scheduling 2 hours to defrost and repair.Refrigerator Evaporator cover w/fan 5936831300; ordrd 1 5936831300 (Refrigerator evaporator w/fan)

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A202

Near Saint Augusta, MN 56301

Matt

Job Details: 09/14/2023

"Customer complaint is, DRUM WONT TURN. Inspected and tested. Found both rear rollers were falling off and the belt is broken. to install new belt and 2 rear rollers. Customer approved repairs. Installed new belt, 2 rear rollers and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed.

We serviced a

CRITERION RANGE

Model CGR518P1B

Near Saint Paul, MN 55130

Delton

Job Details: 09/14/2023

"Tenant says she faintly smells gas when she walks by even when range is not being used. She said she had a plumber out and they couldnt find anything. I checked all gas connections from gas line at the wall and all the connections in the range. No bubbles, no leaks and while I was here did not smell any gas. I told tenant that if they continue to smell gas, to call the gas company and they would have to come out and see where the leak is from. As im here I did not smell or find any leaks on the range. I called owner and explained to him what i found and did."

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Saint Paul, MN 55109

Delton

Job Details: 09/14/2023

I replaced door mullion (flapper) and flapper guide. Refrigerator is working good.

We serviced a

FRIGIDAIRE WALL OVEN++

Model FGET3045KFA

Near Plymouth, MN 55446

Phillip

Job Details: 09/14/2023

The complaint is the oven does not heat up. We started the oven and neither the bake or broil element get hot. I pulled the board out and found a bad solder spot at the double line bake relay. I fixed the board and put the board back in. I hooked it back up and tested it again. Now the oven is getting hot and to 350.

We serviced a

UNKNOWN REFRIGERATOR

Model BCA5102SS-1

Near Plymouth, MN 55446

Phillip

Job Details: 09/14/2023

"This was a under counter unit. The compressor tried to start, but would not run. I found the start device was shorted. We installed a new start run device and the compressor started right up. It is cooling good.

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Plymouth, MN 55446

Phillip

Job Details: 09/14/2023

"The rear discharge tube was pulling out of the filter plate. We found the tabs on the discharge tube are broken. I gave the customer a quote for new parts, but he did not want all new parts. I cut a piece of hose clamp and used it to secure the discharge tube.

We serviced a

KENMORE WASHER

Model 110.24642300

Near St. Cloud, MN 56301

Matt

Job Details: 09/14/2023

"Customer complaint is, FILLS WITH WATER BUT WON'T AGITATE, SPIN OR DRAIN. Inspected and tested. Found the lid switch has failed. Customer approved repairs. Installed new lid switch and tested. Washer is working great. Washer is now fixed.

We serviced a

LG REFRIGERATOR

Model UPFXC2466S/01

Near Edina, MN 55439

Delton

Job Details: 09/14/2023

"Found that there is small frost build up on back wall of refrigerator evaporator underneath crisper drawer. Refrigerator still cooling and evaporator is not frosted over, just in that one section. Freezer has a little bit frost build all over food but found that there was ice cream bar stuck on bottom of freezer that made door not very smooth to close.Looks like its possible that door could cause more frost to build up than normal and over time make a ice block.Defrosted the build up,tested and refrigerator and freezer are cooling and working good."

We serviced a

SPEED QUEEN DRYER

Model ADG3LRGS111TW01

Near Saint Paul, MN 55108

Nate

Job Details: 09/14/2023

"After I left they tried it, and it heated for a few minutes and stopped heating. Came back, vacuumed it out and then installed new coils. Ran it for 15 minutes and it continued to cycle and heat well.

We serviced a

LG REFRIGERATOR

Model LBN22515ST

Near Maple Grove, MN 55369

Nate

Job Details: 09/14/2023

"Fan has been running loud and there sometimes are black specs in the ice cubes. Icemaker itself is good. Checked for shut off valve in basement to see if its a saddle valve, but waterline to fridge is behind Sheetrock. Explained to customer that flecks are coming from the waterline somewhere, external to the fridge. I adjusted the fan so that it doesnt vibrate, and steamed out frozen condensation around the evaporator fan. Now it runs nice and quiet. All fixed."

We serviced a

GE REFRIGERATOR

Model GSE25HSHJHSS

Near Minneapolis, MN 55401

Nate

Job Details: 09/14/2023

Icemaker sporadically makes ice. When I arrived I saw the filter light was on. I checked the icemaker and saw slivers of cubes stuck in the fingers of the icemaker. Asked customer when she changed the filter last. She never has. Its been 5 years. Got her the part number and where to order filter from.

We serviced a

HAIER REFRIGERATOR

Model HA10TG218SS

Near Minneapolis, MN 55414

Nate

Job Details: 09/14/2023

Water pools up every day on the top shelf of the fresh food section. Found the drain line in the freezer totally iced over. I steamed it out in the freezer until steam was coming out of the condensation drain. Then steamed from behind the fridge up into the freezer. Then poured water in the drain and it all drained great.

We serviced a

HOTPOINT RANGE

Model RSS530DET3WW

Near Minneapolis, MN 55407

Nate

Job Details: 09/14/2023

Bake and cook top dont work. Found the gas was shut off outside. Spoke with tenant and they will call gas company to get it turned on.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1164XWS-1

Near Minneapolis, MN 55435

Delton

Job Details: 09/14/2023

"Found that fuse was open and cut power. Fuse was open because microswitches were bad and shorted. Customer approved estimate to replace switches and fuse. Tested and microwave now turns on and is heating and working good.

We serviced a

GE RANGE

Model JGSP28SEN3SS

Near Plymouth, MN 55446

Adam

Job Details: 09/14/2023

Installed all parts listed. Tested multiple times and working properly. The flames are nice and normal. The left front now ignites properly. All the flames look good now. All 4 burner igniter quickly and properly.

We serviced a

ELECTROLUX DRYER

Model EFMG627UTT0

Near Shorewood, MN 55331

Adam

Job Details: 09/14/2023

Unit making loud noise customer thinks something got in the blower again. Has happened before. Disassembled unit and found a sock in the blower wheel removed sock inspected everything there is light wear on the blower. Reassembled unit tested. Unit sounds a lot better now. Explained if it happens again the blower wheel will probably have to be replaced.

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT1

Near Chaska, MN 55318

Adam

Job Details: 09/14/2023

Installed conveyor from last diagnosis. Once installed tested multiple times for leaks unit is working properly now. Looks like 50% of the holes are plugged. Definitely was a problem

We serviced a

BEKO DISHWASHER

Model DIT38530

Near Minneapolis, MN 55424

Adam

Job Details: 09/14/2023

Installed door latch from last diagnosis. Once installed. Tested multiple times. Opening and closing properly.

We serviced a

GE REFRIGERATOR

Model GTE17GTNDRWW

Near Minneapolis, MN 55437

Delton

Job Details: 09/14/2023

House is being sold and inspector said that it was leaking from ice maker behind refrigerator. I pulled out fridge and ran ice maker. Ice maker harvested and filled and no leaks. Checked all over refrigerator and no leaks. Only thing that was abnormal is that the ice maker fill tube was pulled out a little bit. I pushed it in and added caulking to ensure it is secure. Dishwasher is right next to refrigerator and i ran that and no leaks. It appears that the warped floor could of been from old previous appliances as the refrigerator and dishwasher are from 2020. No found leaks as im here inspecting the appliances.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Minneapolis, MN 55443

Phillip

Job Details: 09/14/2023

I replaced the water valve and tested. It now filing with hot and cold water fast. No other issues found.

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Hopkins, MN 55305

Adam

Job Details: 09/14/2023

Installed new valve. Once installed tested multiple times for leaks. Everything is working properly now with out any leaks.

We serviced a

KUCHT RANGE

Model n/a

Near Minneapolis, MN 55416

Nate

Job Details: 09/14/2023

"Tripping breaker when on bake in first minute. Cool top didnt work recently, but now it works fine. If moisture under burner cap it can stop it from igniting. Replaced bad bake ignitor. Ignites and heats great now with no issue.

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Minneapolis, MN 55411

Nate

Job Details: 09/14/2023

"Washer doesnt finish cycles. Keeps clicking. I hooked up the newfi device and can see it has 1114 critical lid lock failures. Lid lock is top replaced part on washer. Quoted for lid lock. Owner does most of his own repairs, he will do repair himself and get part off of Amazon."

We serviced a

KENMORE RANGE

Model 790.72502010

Near Minneapolis, MN 55412

Nate

Job Details: 09/14/2023

"Taking a long time to bake, not always igniting. Found a bad bake ignitor. Replaced it, heated up to 350 in 6 minutes flat.

We serviced a

GE DRYER

Model HTX24GASK0WS

Near Monticello, MN 55362

Matt

Job Details: 09/14/2023

"Customer complaint is, NOT HEATING. Inspected and tested. Dryer runs, but no heat. I disassembled dryer and found the thermostat has failed. Quoted customer $324. to install new thermostat. Customer approved repairs. Part on order. ; ordrd 1 WE04X25201 (Thermostat)"

We serviced a

GE DISHWASHER

Model CDT866P2M4S1

Near Saint Paul, MN 55105

Delton

Job Details: 09/14/2023

"Dishwasher says leak detected Customer informed me that the coffee pot that sits above the counter was stuck on and leaked all over counter and onto top and bottom of dishwasher and into drip pan causing dishwasher to sense a leak.I cleaned out drip pan, tested and dishwasher starts and has been running for over 20 minutes. Dishwasher is working good.; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model LER5624BN1

Near Plymouth, MN 55447

Phillip

Job Details: 09/14/2023

The dryer is dead and does not start. I found the fuse is bad. I dont have a fuse so I will order one and come back. ; ordrd 1 WP3392519 (Fuse)

We serviced a

JENN-AIR RANGE

Model CVGX2423B

Near Eden Prairie, MN 55346

Adam

Job Details: 09/14/2023

Unit continues to spark even after igniting. And one knob gone. They just moved in and knew it was a problem. They also wanted it checked out. Even though it continues to ignite checked all burners lite right way and flames look great. Valves turn easily. The down draft is operating and is quiet. Over all in great shape. Found the spark module is bad and needs to be replaced quoted blue book and rescheduled ; ordrng 1 WPW10475147 (SPARK MODULE - ELECTRONIC)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXWH7

Near Eden Prairie, MN 55346

Adam

Job Details: 09/14/2023

"Display is dead or will die out. Found the display working. Put unit in test mode and found that it got stuck right when I started it none of the buttons responded. Restarted unit all buttons working started a normal load. Ran for a bit then shut off. There was a service bulletin for the displays getting moisture. Explained what I found quoted for new display board and rescheduled ; ordrng 1 WPW10500177 (USER INTERFACE FOR CONTROL BOARD), ordrd 1 W11035586 (Control board main)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPT3

Near Bloomington, MN 55437

Delton

Job Details: 09/14/2023

Customer was getting 7 blink error code. Dishwasher was full of water when I was here so it appears that it stopped mid cycle. I canceled and drained out water.Found that the control board is bad and is intermittently sending power to heater.Control board shows NLA. See if part can be found and give customer estimate.There was a lot of suds and i didnt add soap. I suggested that she change the soap to Finish detergent.Control board WP8564547; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Sartell, MN 56377

Matt

Job Details: 09/14/2023

"Customer complaint is, THE REFRIGERATOR FAN IS MAKING LOAD NOISE AND THERE IS FROST/ICE BUILDUP IN THE BACK. Inspected and tested. Freezer temperature is 5F and FF is 36F. The FF evaporator cover is really frosted over on the outside. This is going to need the drain kit, defrost sensor and add on heater. These are all stock parts. Quoted customer $462. to install parts. Customer is going to talk to her husband and will get back to us. I advised customer that refrigerator needs to be unplugged for 48 hours before I come back and to put towels down and get a fan going. I need 2 hours if I go back for this repair. ; saved tckt"

We serviced a

KENMORE DISHWASHER

Model 66512773K310

Near Minneapolis, MN 55443

Phillip

Job Details: 09/14/2023

The control panel touch pad is blank. I verified the main board is getting 120 volts. The board again is making a sound. When I was putting it back together the touch pad lodges flashed on and there was a spark. It will need the made board again and the touch pad. I was unable to locate the touch panel. Please locate the parts and contact the customer with a quote. The control board can be warranted. The customer would pay labor use j13 code and they would pay for the touch panel. WPW10457027 touch panel W10866118 control board ; states that autho needed

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Minneapolis, MN 55443

Nate

Job Details: 09/13/2023

Has been starting to leak water out from underneath and its not draining out all the water. They have to do an additional drain and spin to get everything spun out. Need a pressure sensor switch W11316246 and dispenser drawer because drawer is leaking internally down inside washer. Can someone please see if Lowes will approve these?; O-emld tckt

We serviced a

GE REFRIGERATOR

Model GFE26GMKEES

Near Burnsville, MN 55337

Delton

Job Details: 09/13/2023

"Found that the evaporator drain tube is clogged and rubber/plastic is cracked and broke when i went to clean it. I defrosted the evaporator drain for freezer and refrigerator so now it drains correctly and wont leak. Will need to order part from ST.Evaporator drain tube WR02X28554; saved tckt , states that autho needed"

We serviced a

LIEBHERR++ REF BUILT IN++

Model CS2062

Near Minneapolis, MN 55419

Delton

Job Details: 09/13/2023

No squealing noises as im here. But based on what customer was talking to me about is the condenser fan motor was squealing. Because when you open freezer or refrigerator door the fans stop but he said the noise was still going.I could find the break down of parts but no part numbers.Please search condenser fan motor and fan blade because it was stuck on the motor and maybe will break if I pull out condenser motor.Customer wants to know since the last parts were covered by Liebherr if this part would be as well?Call me if you have questions.; saved tckt

We serviced a

GE DRYER

Model GFD65GSSN0WW

Near Otsego, MN 55330

Matt

Job Details: 09/13/2023

"I dont have the second baffle. Can you check on the part and reschedule the customer. Also can you check the address please, it gives me 3 different places when I punch it in and none of them are what I have. ; saved tckt , states that autho needed"

We serviced a

BOSCH MICROWAVE

Model HMB50152UC/05

Near Victoria, MN 55386

Adam

Job Details: 09/13/2023

Customer stated unit sparking sometimes and popping. Removed the wave shield and found a hole in the mag. This is the second time this month seeing this. Called Global micro wave and gave them part number. Its not one we stock. Quoted customer blue book for an OE mag. Customer approved ordered and rescheduled ; ordrng 1 10001590 (MAGNATRON TUBE)

We serviced a

GE DISHWASHER

Model GSD4060K00SS

Near Maple Grove, MN 55311

Matt

Job Details: 09/13/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the lower spray nozzle and screen were loose because the tab is broken that holds it in place. Needs a new spray arm kit. Part on order. I went to install the kit and the base in the kit is not the right part. Ordering new spray arm base. Customer will be gone for over 2 weeks, so I scheduled her for October 2nd. ; ordrd 1 WD12X10244 (Spray arm base)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS5

Near Anoka, MN 55303

Matt

Job Details: 09/13/2023

"Customer complaint is, LEAKS IN THE FREEZER. Inspected and found the evaporator defrost drain is plugged and frozen over. I defrosted freezer and drain pan and cleaned out drain. Removed from the back side and found junk in it. Cleaned it out and tested. Drain is now draining. Customer wants a quote for replacing the freezer drawers and bins. Theres none in there. I started looking up parts, but the first part I looked up was not in stock and I dont have time to look this up further. Can someone look up these parts and give the customer a quote on replacing them. I attached pictures of the freezer. Can you also collect $209.90 for diagnostics and labor for cleaning out the drain, or add it to the quote for the freezer drawers. ; saved tckt"

We serviced a

KITCHENAID RANGE

Model KGRS505XWH05

Near Big Lake, MN 55309

Matt

Job Details: 09/13/2023

"Customer complaint is, OVEN WONT WORK AND ONE OF THE SURFACE UNITS WOULDNT SHUT OFF AFTER USE. Customer said oven is working fine. Customer couldnt get front left burner valve shut off, so they had to turn the gas off. The valve shaft is broken. Needs a new valve. Quoted customer $371. to install new front left burner valve. Customer approved repairs. Part on order. ; ordrd 1 WPW10206288 (Valve)"

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Minneapolis, MN 55446

Phillip

Job Details: 09/13/2023

"The washer starts but the basket never moves. In test mode it filled and then gave the 3c2 fault code. The code is for the motor not working. I tested the motor windings and got 12 ohms across all terminals. I do not get the correct voltage out the inverter board. It will need the inverter board. I gave the customer the quote, at this time he wasnt to think about it. He will call us back if he wants it fixed. ; schdld next appmnt for 9/18 MON !"

We serviced a

KENMORE DISHWASHER

Model 66513543N410

Near Otsego, MN 55301

Matt

Job Details: 09/13/2023

"Customer complaint is, LEAKING WHEN IN USE. Inspected and tested. Found the lower spray arm is cracked and causing it to leak from the door. I ran washer through service diagnostics and everything else worked perfectly. Customer is going to replace the spray arm themselves."

We serviced a

LG WASHER

Model WM1814CW

Near Eagan, MN 55123

Delton

Job Details: 09/13/2023

"Replaced hot water valve, tested and no more leaks. Washer is running and working good."

We serviced a

BOSCH DISHWASHER

Model SHE55M12UC/64

Near Minneapolis, MN 55419

Delton

Job Details: 09/13/2023

"Fond that the dishwasher drain was clogged with lemon seeds causing slow drain. Cleaned out drain, tested and dishwasher now drains and is working good.There is a long extension but seems to be fine and issue was the seeds in the drain filter inside dishwasher."

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Shorewood, MN 55331

Adam

Job Details: 09/13/2023

Installed inverter from last diagnosis. Once installed tested unit. Right away the compressor kicked on and now running properly. Went through test mode. Everything is good and no error codes. Reassembled unit and reinstalled fridge back where it was located before.

We serviced a

LG RANGE

Model TRG30818T/00

Near Minneapolis, MN 55418

Nate

Job Details: 09/13/2023

Not always baking. Or takes awhile to bake. Found a bad bake ignitor. Replaced ignitor. Heats great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5001SR/AA

Near Osseo, MN 55369

Phillip

Job Details: 09/13/2023

When we arrived the whole unit appeared to be dead. No lights are on inside. The fridge it plugged in and the outlet is getting 120 volts. I removed the main board and inspected it for damage. I reinstalled the board then plugged the unit back in. Within seconds it all turned back on. We checked the outlet for polarity and it tested good. We ran hass and found no issues. We did a self system test and all passed.

We serviced a

GE REFRIGERATOR

Model GSH22JFZBWW

Near Minneapolis, MN 55445

Phillip

Job Details: 09/13/2023

Water is leaking out the bottom. I found the freezer defrost drain was plugged up so water has no water to go. I defrosted the drain and verified water can drain into the pan.

We serviced a

FRIGIDAIRE RANGE

Model VF13886860

Near Saint Paul, MN 55106

Delton

Job Details: 09/13/2023

"Found that the oven thermostat is open causing F30 error. Customer approved estimate. Replaced oven thermostat, tested and oven preheated and is working good.

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC60KS2

Near Eden Prairie, MN 55347

Adam

Job Details: 09/13/2023

Wasnt sealing correctly. Found the top sticks out just a little bit. Adjusted door. Tested it multiple times and now its sealing properly. Did the dollar bill trick and the lube trick. Making a proper seal through out.

We serviced a

GE WALL OVEN++

Model JT3500SF5SS

Near Eden Prairie, MN 55347

Adam

Job Details: 09/13/2023

Installed cooling fan and sensor from last diagnosis. Once installed tested multiple times. Unit is working great.

We serviced a

SPEED QUEEN DRYER

Model ADG3LRGS111TW01

Near Saint Paul, MN 55108

Nate

Job Details: 09/13/2023

Dryer heat is cutting out. Customer said they smelled burning from the dryer. Found a very plugged up vent going outside. Perofmed a dryer vent cleaning. Now the air vents much better.

We serviced a

HAIER REFRIGERATOR

Model HA10TG21SS

Near Minneapolis, MN 55414

Nate

Job Details: 09/13/2023

"Freezer was making a buzzing sound. Tenant had a video of it. When I opened the freezer I found ice and frost build up around the door gasket area. At some point the door wasnt shut all the way and it allowed ambient air in. I cleaned all the ice and frost off, and took off back panel and made sure that the evaporator fan was free of frost and ice now. Showed tenant how to clean around the door if it ever gets ice build up again. Running nicely now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFE

Near Minnetonka, MN 55345

Adam

Job Details: 09/13/2023

Last time I was here. I cleared the drain and ordered a gasket. Installed the door gasket. Once installed put some food grade lube to make sure unit is sealing properly and to work out any wrinkles.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Monticello, MN 55362

Matt

Job Details: 09/13/2023

"Customer complaint is, NOT CLEANING. Customer just moved in on Friday. Inspected and tested. Sump was completely bone dry. I started dishwasher on a heavy cycle and it was trying to fill, but wasnt filling with water. I found the water was turned off underneath the sink. I turned water on and now its filling and washing. I ran dishwasher through service diagnostics and everything was working perfectly. Dishwasher is working great."

We serviced a

ASKO++ DISHWASHER

Model 728603/03

Near Minneapolis, MN 55424

Nate

Job Details: 09/13/2023

Replaced gasket and main UIB. Runs great now.

We serviced a

KENMORE DRYER

Model MISSING

Near Minneapolis, MN 55424

Nate

Job Details: 09/13/2023

"Not heating. Found bad coils. Cleaned out dryer, replaced coils, and vent was packed with lint. Did a dryer vent cleaning. Runs and heats and vents great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA02

Near Apple Valley, MN 55124

Delton

Job Details: 09/13/2023

"Found that refrigerator is hitting ice build up with known evaporator frost up issue. I didnt have internet and couldnt pull up estimate but informed him it wouldnt be more than $500 with the trip charge. Customer also has ice maker issue but I told him to call samsung directly and they may fix it for free for him.I added heater kit, thermistor, drain kit. Refrigerator is running quiet and working good.Office: I have poor cell reception and have no internet but customer is aware of total estimate and said to proceed with fix. please contact customer and collect payment from whatever bluebook says. But not more than $500 all in with trip charge; used 1 SH502 (HEATER), 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LRFDS3016S/00

Near Saint Michael, MN 55376

Phillip

Job Details: 09/13/2023

I replaced the craft icemaker and the main control board. I re-power the unit and it was completely dead. No lights nothing. The new main board is making some hissing sounds. I reinstalled the original control board and the unit is working now. Im re-ordering the main board and coming back to replace it again. ; ordrd 1 EBR88309712 (Main board)

We serviced a

LIEBHERR++ REFRIGERATOR

Model BF1051

Near Edina, MN 55410

Adam

Job Details: 09/12/2023

First installed new ice maker kit. Once installed tested it harvested and filled. Explained to customer can take up yo 48 hours to make ice. The evap fan we got isnt the correct one. We got one that is a DC fan the one I need is 120. Again the fan sounds good and inspected didnt see damage. Added photos of the fan call customer to let customer know if that fan is available.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Eden Prairie, MN 55347

Adam

Job Details: 09/12/2023

Installed new parts from last diagnosis. Once installed turned unit on and still having an issue. Called tech line explained to the situation. We double checked if the whole unit is level. It is. We found the left bottom of the door is out like 1/16 inch which is causing the bottom reed switch not to reed the magnet in the freezer door. I cant adjust any more. Talking with tech line they agreed unit is tweaked from the beginning and is to much to adjust will need to replace unit; states that autho needed

We serviced a

KENMORE WASHER

Model 110.20372710

Near Saint Michael, MN 55376

Matt

Job Details: 09/12/2023

"Customer complaint is, NOT WORKING PROPERLY, NOISY. NOW IT WILL NOT SPIN OUT VERY GOOD. Inspected and tested. Found the bearing is failing and its really loud in a spin. Parts on order. ; ordrd 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10909670 (Nut) and 1 W10752187 (Screw)"

We serviced a

KITCHENAID TRASH COMPACTOR

Model KUCS180S1

Near Burnsville, MN 55306

Delton

Job Details: 09/12/2023

"Trash compactor wont always compact the trash. Found that the belt might of slipped when i was looking at it but it did compact. Either way all parts are discontinued. Even if we did find parts customer is convinced that their trash was flattened into pancake which cant be the case. Lets not dig too hard into finding these parts and lets AHS deal with it.If we attempt to try and fix it, it will never be like it was before in their eyes.parts NLAMotor 4178043; gear 4161005; sprocket 4161449; belt 4161013;; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Minneapolis, MN 55420

Delton

Job Details: 09/12/2023

"I did the fixes for all other parts, doing the main board last and found that the main board is the wrong part. Looks like same part number but two the the connections are different and wont plug into new board (see pictures, I labeled the pictures with old/new so it can be referenced)I informed customer that we would need to follow up with wrong main board and we will contact her.I did all the fixes in ice box. I told customer that they did not need to defrost it since only thing left is the main board.Give me a call if you need more information. Also will need to return wrong main board part.Thanks.; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near Rogers, MN 55374

Matt

Job Details: 09/12/2023

"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse was open. Quoted customer $283. to install new fuse. Customer approved repairs. Installed new fuse and tested. Dryer is still not heating unless I hold the the timer. The timer has failed also. Quoted customer $478. to install new timer and thermal fuse. Customer approved repairs. Timer on order. ; ordrd 1 WPW10185981 (Timer)"

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Mendota Heights, MN 55118

Delton

Job Details: 09/12/2023

"Replaced door flapper. Tested and flapper now opens/closes and working good.I took pictures of the broken bin. Left refrigerator door, bottom bin (see pictures) I couldnt load web page. Please look up part and do we send part to customer or does customer order direct from Beko? Please follow up with customer about bin."

We serviced a

ASKO++ WASHER STACKED++

Model 461615/01

Near Excelsior, MN 55331

Adam

Job Details: 09/12/2023

Customer says will give a water fault code which is a drain error. Found the drain week some times and sometimes faster. No loud noise from the pump it self. Drained water cleaned filter. No better. Unit needs a new drain pump. Quoted. Eric and he will talk it over with Alvin and let us know. ; ordrng 1 183436 (Drain pump)

We serviced a

ASKO++ DISHWASHER

Model 734131/03

Near Hopkins, MN 55343

Nate

Job Details: 09/12/2023

"Complaint is dishwasher not cleaning well. When I got here, I first checked the filter and found a 1 diameter piece of plastic in the filter along with an onion strand. Cleaned out the filter. Saw hard water deposit built up in the dishwasher. Tested the water. On a scale of 0-25, it tests at a 25. Called Amy in tech support at Asko. She said that Lemi Shine Dish Detergent Booster, Hard Water Stain Remover, Multi-Use Citric Acid Cleaner is a good product to add to each cycle. Thats the best thing you can do. First add the pod, then add the Lemi Shine Dish Detergent Booster, Hard Water Stain Remover, Multi-Use Citric Acid Cleaner on top of it. It treats the water for that cycle. It also contains instructions for cleaning the dishwasher and you do that once a month. Everything checks out great. Both arms spin, it drains and fills and circulates great. Please send Marie a receipt to her email. ; saved tckt"

We serviced a

WHIRLPOOL WASHER COIN OP++

Model CAM2762TQ2

Near Mound, MN 55364

Adam

Job Details: 09/12/2023

Unit isnt adding water is the complaint. Verified the complaint wont add water. Removed the pressure hose off the pressure sensor and it started to fill. Tried to blow through and was clogged. Blew a little harder and now its working. Unit filled multiple times no issue. Unit agitated and spun out. Did find an issue with how the unit is sitting so when it spills some water out and its out of balance. Recommend parts listed below to fix the balance issue. Unit is operating now but definitely in need the suspension parts listed below. Explained diagnosis to Louie. They will talk it over and let us know on the suspension parts. 285744 suspension pad kit 285219 suspension pad kitWP63907 spring (3)WPW10250667 counter spring; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near St. Cloud, MN 56304

Matt

Job Details: 09/12/2023

"Customer complaint is, WONT START. Inspected and tested. Found washer doesnt fill with water. The temperature sensor switch has failed. Quoted customer $430. to install new switch. Customer approved repairs. Part on order. ; ordrd 1 WPW10248240 (Temperature sensor switch)"

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Otsego, MN 55374

Phillip

Job Details: 09/12/2023

"The dryer squeaks when it runs. I took the dryer apart and found both rollers bad. The idler was dragging and the belt was brittle. I quoted for the whole repair. I replaced the rollers, the idler and belt. I vacuumed out all the lint and oiled the shafts. We ran the dryer and it sounds way better. We verified the air flow is good outside.

We serviced a

LG DISHWASHER

Model LDF7932ST

Near Osseo, MN 55311

Phillip

Job Details: 09/12/2023

The customer said the dishwasher does not clean very well. I started the dishwasher and let it fill with water and the dishwasher is getting the correct amount of water. I put a cup right side up on the top rack and it fills with water. The water is soft. The water drains out fast. I removed the filter plate and its all clean under the filter plate. The customer is using the pods. I advised the customer to clean the dishwasher with a dishwasher cleaner.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Rosemount, MN 55068

Delton

Job Details: 09/12/2023

Found that the drain hose was barely connected so when dishwasher drains it was leaking all over floor. I secured drain hose with clamp. Tested diagnostics and completed with no leaks. All functions are working. Dishwasher is working good.

We serviced a

LG RANGE

Model LRG3095ST/00

Near Osseo, MN 55311

Phillip

Job Details: 09/12/2023

The customer said the oven is not maintaining temps and seems to not cook right. I started the oven and found the igniter was not lighting the gas after a minute. I tested the bake ignitor and it only draws 2.88 amps. I replaced the bake ignitor and now the new ignitor is drawing 3.2 amps and the oven gets to 350 very fast and it maintains temp.

We serviced a

BOSCH DISHWASHER

Model SGV68U53UC/D9

Near Minneapolis, MN 55402

Nate

Job Details: 09/12/2023

"Not running. Found the air gap had to be cleared out. Cleaned that out, and now it drains great, fills, circulates, and washes."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC60KS2

Near Eden Prairie, MN 55347

Adam

Job Details: 09/12/2023

Customers complaint BOTTOM IS FILLING UP WITH ICE ..FLAT SHEET. Verified complaint. Can see the defrost drain is clogged. Disassembled unit steamed out ice dam. Removed all ice and water. Pulled fridge out on mat and unhooked the drain hose. Cleaned out drain hose and found some debris looks like mostly dog hair. Cleaned it all out. Installed tested drain and is draining well.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Richfield, MN 55423

Delton

Job Details: 09/12/2023

Replaced heating element. Tested and no leaks. Dishwasher is working good.

We serviced a

GE DISHWASHER

Model DDT595SMJ0ES

Near Saint Paul, MN 55116

Nate

Job Details: 09/12/2023

Replaced UI board. Runs great now.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Saint Michael, MN 55376

Matt

Job Details: 09/12/2023

"Customer complaint is, NOT HEATING TAKES MULTIPLE CYCLES TO DRY ON AIR DRY. Inspected and tested. Found the heating element has failed and is open. Customer approved repairs. Installed new heating element and vacuumed out inside bulkhead and inside of dryer. Tested and dryer is heating great, but is cycling up to 245F on high heat. The vent is long and comes out the second story so I cant check airflow. I showed this to the customer and advised on cleaning vent.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Minneapolis, MN 55428

Phillip

Job Details: 09/12/2023

I had to cut the wash plate off and then cut the hub off. The center metal part of the wash plate was stuck on the shaft. Got the metal part off after a lot of heating. We cleaned the shaft and installed the new parts. I ran a calibration and auto test. The washer shakes a little. I balanced the washer.