We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603 ZW
Near Forest Lake, MN 55025
Nate
Job Details: 04/19/2023
"Dishwasher hose still too short. Reconnected the old one. The one I installed last time. Spent an hour trying to make new one work but it doesnt work. Verified with office they said they are ordering right waterline. Never received main PCB. Could not install that for upper dishwasher. Upper dishwasher still continually runs with F1 error. Could be do to moisture getting into the control/user interface via the cracks in the panel. Lower dishwasher works now. Disconnected upper dishwasher control board so they can at least use lower. Lower also has big crack in user interface. Will need to figure out how to get upper main board. ; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL WALL OVEN++
Model GBD307PDS09
Near Mound, MN 55364
Phillip
Job Details: 04/19/2023
The compliant was the lower oven door locked after a storm and displayed f5-e1. The customer tried to reset the power but it did not fix the issue. I manually unlocked the door and pressed cancel. Both ovens are working now. I started a self clean on both ovens. Both doors locked and then unlocked after I pressed cancel. I found no issue today.
We serviced a
LG DRYER STACKED++
Model DLE5977W
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/19/2023
I replaced two support rollers that had failed. I tested the dryer after cleaning out the cavity. It is now fixed.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2254VEB00
Near Clear Lake, MN 55319
Seth
Job Details: 04/19/2023
I replaced the failing valve. We cleaned up a bit and watched for leaks. The fridge no longer leaks.
We serviced a
LG REFRIGERATOR
Model LFXS26973S/01
Near Otsego, MN 55330
Matt
Job Details: 04/19/2023
"Customer complaint is, Initially received a DH error code so I replaced the defrost heater. The next morning received a DS code indicating a bad thermal sensor. Tested both thermal sensors with micrometer and both appear to react appropriately to temperature changes. Inspected and tested. Sensor and heater tested good from inside the freezer, but the heating element was testing bad from the board. I ohmed out the wires from the board to the heater and one of them is open. Its a wiring problem in the casing, so its not fixable."
We serviced a
LG WASHER
Model 79641482411
Near Cold Spring, MN 56320
Seth
Job Details: 04/18/2023
"Error code and noise when it should be draining. The drain pump is bad, and I found metal fragments in the pump. The rear main is failing.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near St. Cloud, MN 56301
Seth
Job Details: 04/18/2023
"Wont drain. I found the unit full of mold and algae. The circulation pump, and sump were leaking, as well as a failed drain pump.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651HEW
Near Waite Park, MN 56387
Seth
Job Details: 04/18/2023
I cleaned a sticky spot from the door seal and lubricated the door hinges. The fridge is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Eagan, MN 55122
Delton
Job Details: 04/18/2023
"Replaced sump/motor assembly, ran diagnostics and all functions are working good. Dishwasher is running and working good."
We serviced a
THERMADOR++ WALL OVEN++
Model MISSING
Near Minneapolis, MN 55422
Nate
Job Details: 04/18/2023
"Giving a fan error. Cleaned a ton of lint out from the area between the two ovens. Also cleaned out a ton of lint on the cooling fan. Ran both ovens up to 350 and after, no error. Runs and heats great.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near St. Cloud, MN 56303
Seth
Job Details: 04/18/2023
I replaced the main board. I tested the washer it spun perfect empty and got up to its highest speed.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Eagan, MN 55122
Delton
Job Details: 04/18/2023
"Replaced lid switch. Tested and washer fills, lid locks and agitates, drains and spins. Washer is working good."
We serviced a
LG WASHER
Model WM4270HVA
Near Albertville, MN 55301
Phillip
Job Details: 04/18/2023
The customer said the washer does not go through cycles and displays the LE code. The washer sits up high on a man made pedestal. I used the oven cart to get it off and out. I checked the sensor and it was bad. I replaced the sensor and tested on wash and spin. Its working good on all cycles.
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near Minneapolis, MN 55417
Nate
Job Details: 04/18/2023
"Washer had an inch of standing water in it the last couple times they used it. Found in test mode that when the washer drains into the wash tub, (utility tub) the water gets backed up, and the drain gets submerged in the water and then it stops the washer from continuing to drain, and then it syphons the water from the tub back into the washer. Washer passes all tests. Filled and drained it 6 times. Only time it had an issue was when I left the drain line in the tub and allowed it to get submerged in water. Customer will clean out utility tub drain."
We serviced a
LG REFRIGERATOR
Model LFCS22520S/01
Near Minneapolis, MN 55405
Phillip
Job Details: 04/18/2023
The complaint was the refrigerator just stop cooling. Today I verified the compressor had failed. I remove the filter dryer and cut it open and it was clean. I did not observe any issues with the condenser or evaporator. I replaced the compressor and the filter dryer that was packaged with the compressor. I ran the update on the main control board. I purge the system with nitrogen and then pulled a deep vacuum for more than 10 minutes. I recharged with 4.23 ounces of 134A. The low side pressure was around 23. Psi in the high side is around 90 psi. everythings working good.
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Plymouth, MN 55446
Phillip
Job Details: 04/18/2023
"The customers complaint was neither section is cooling now, and there was a loud noise coming from the freezer potentially from the fan. When I arrived today, the refrigerator was pulled out on wood planks and unplugged. I plugged the fridges back in. The compressor started and the condenser fan started. This a signal evaporator and its in the freezer. It has a fan for the ice maker and for the evaporator to push air into the fridge section. The ice maker fan is working. I removed the drawers and evaporator cover. I found the fan blade had come off the shaft. I stopped the fan and put the fan blade back on. The fan blade is tight and does not feel like its going to come off easily.
We serviced a
KENMORE RANGE
Model 790.461033
Near Rogers, MN 55374
Matt
Job Details: 04/18/2023
"Customer complaint is, BAKE ELEMENT SHORTED. Inspected and tested. Found the bake element is fried. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
MAYTAG DRYER
Model LDG5914AAM
Near Saint Paul, MN 55108
Nate
Job Details: 04/18/2023
"Dryer running loud. Found a bad blower wheel. Replaced it, vacuum and cleaned out dryer. Runs great now.
We serviced a
SAMSUNG DRYER
Model DV50K7500EV/A3
Near Plymouth, MN 55446
Phillip
Job Details: 04/18/2023
The customer said the dryer does not start to tumble when the start is pressed. I verified the dryer does nothing when start is pressed. I took the dryer apart and found the idler pulley was broken so the belt fell off. I replaced the idler pulley and oiled the rollers. The dryer is working good now.
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDM2
Near Plymouth, MN 55446
Phillip
Job Details: 04/18/2023
The customer said the dishwasher does not drain. The customer cleaned the filter and it does not drain. I started the dishwasher and I could hear the drain pump run. I removed the hose from the disposal and air gap. Water is not coming out. I removed the hose under the dishwasher and found it was plugged up. I cleared the hoses. I removed the drain pump and cleaned it out. The dishwasher washes and drains good.
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Cottage Grove, MN 55016
Delton
Job Details: 04/18/2023
"Found that the control board is shorted and not sending power to display board. Replaced control board, tested and refrigerator now has a display and buttons work. Refrigerator is cooling and working good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/18/2023
"Squeaking intermittently, and is loud during the spin. I spoke with the tenant when I came on site, and he said the noise is developing louder and louder overtime. I listen to it both agitate and spin. The gearbox is getting loose, and you can hear a clicking which develops into a squeak with a load. To fix it we would have to replace the gearbox.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MGB
Near Saint Paul, MN 55104
Nate
Job Details: 04/18/2023
"Warm in fresh food section, zero in freezer. Found it has a bad damper motor assembly. Defrost is working fine in freezer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSBA
Near Champlin, MN 55316
Matt
Job Details: 04/18/2023
"Customer complaint is, NOT COOLING PROPERLY IN THE FF SECTION. Inspected and tested. FF compartment was 58F and freezer was 4F. I removed the evaporator cover and it was completely frosted over on the top of the evaporator and the return vents so it couldnt circulate air. Heater came on in test mode. I defrosted evaporator and turned compressor on and after 20 minutes there was only frost on about 10 percent of the evaporator. The sealed system has failed.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW1
Near Avon, MN 56310
Seth
Job Details: 04/18/2023
I found moderate build up but nothing extreme, I tested by running a delicate cycle with no spin it filled in drained perfectly.."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near Minneapolis, MN 55421
Delton
Job Details: 04/18/2023
"Drilled holes in cabinet and ran drain line and extension to underneath sink. While doing that i found that the stainless steel waterline was leaking. I replaced that with new one and no more leaks. Tested and dishwasher now drains and dishwasher is working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SR/AA
Near Champlin, MN 55316
Matt
Job Details: 04/18/2023
"Customer complaint is, WATER IS NOT STOPPING, CRISPER DRWS BROKEN. Inspected and tested. When you dispense water from the door, the pressure goes away when you release the paddle, but it takes a second or two to finish draining. I can hear the copper line behind the refrigerator pounding when you release the paddle, so it could just be a pressure issue. Also the shelf that holds the bottom crisper drawers is broken and the drawers. Installed water valve case assembly, bottom shelf and both drawers. Tested and its got to be a water pressure issue.
We serviced a
GE RANGE
Model JGBP28WEJ1WW
Near Saint Paul, MN 55117
Nate
Job Details: 04/18/2023
"Bake recently stopped working. Found a bad bake ignitor. Replaced it, heats great now.
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near Avon, MN 56310
Seth
Job Details: 04/18/2023
Replaced the dryer repair kit and tested it. Its not fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Saint Paul, MN 55109
Nate
Job Details: 04/18/2023
"Heater not coming on in test mode. Found a bad heater. Replaced heater this morning, and put into test mode, and it came on immediately and was sizzling nicely. Retested all sensors and they all past the test."
We serviced a
LG WASHER
Model WM4270HVA
Near Medina, MN 55340
Phillip
Job Details: 04/18/2023
The washer has a LE displayed on the front screen. I pulled the washer out and removed the hall sensor. I tested the sensor and it tested 0 ohms across all pins. I replaced the sensor. I tested the washer on wash and spin. The washer is working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5000SR/AA
Near Blaine, MN 55449
Matt
Job Details: 04/18/2023
"Customer complaint is, BUILDING UP ICE ON THE BOTTOM OF THE FREEZER, SIDE BY SIDE. Inspected and tested. Found the evaporator drain was plugged. Defrosted evaporator drain and cleaned out drain on the back side. Refrigerator is now fixed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Andover, MN 55304
Matt
Job Details: 04/18/2023
"Customer complaint is, not cooling. Inspected and tested. Temperature was 31F. Compressor and fans are running. I removed the evaporator cover and theres a ball of ice in the corner, but no frost on the rest of the evaporator. The sealed system has failed."
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Apple Valley, MN 55124
Delton
Job Details: 04/18/2023
Found that compressor is running but no frost pattern and temperatures in both compartments are room temperature 65 degrees. Compressor amp draw is 0.49.LG compressor failure.Needs sealed system repair. We call LG and see if they cover parts? Please follow up on that and call customer back with estimate and ETA of service.; saved tckt
We serviced a
LIEBHERR++ REF BUILT IN++
Model CS2062
Near Minneapolis, MN 55416
Nate
Job Details: 04/18/2023
Not the right part burner. Called tech support. They said we need 710944701. Can someone please order this from encompass? And then schedule return visit?; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Eagan, MN 55123
Delton
Job Details: 04/18/2023
"Ran test and got several errors but main one issue is that motor is locked up and not running. Customer approved estimate for motor/sump assembly. Ordering part and rescheduling. Eschewing extra time, have to pull out and disconnect everything.; ordrd 1 W11416362 (Motor/sump assmebly)"
We serviced a
SAMSUNG MICROWAVE
Model ME21R7051SS
Near Minneapolis, MN 55448
Matt
Job Details: 04/18/2023
"Customer complaint is, OTR MICROWAVE HAD SMOKE COMING FROM IT AND NOW IT IS NO LONGER WORKING. Inspected and tested. Microwave ran for about 30 seconds and then tripped the breaker and smells like something is burning. I need to go back with a magnetron part number OM75P-21-ESGN, a transformer part number DE26-00126A, a capacitor part number DE96-00269A and a diode part number DE59-00002A. Dana can you call this in for authorization. I need 2 hours on my return trip. ; saved tckt"
We serviced a
THERMADOR++ REF BUILT IN++
Model T30IR900SP/03
Near Maple Plain, MN 55359
Phillip
Job Details: 04/17/2023
3 of the lower drawer lights were not working. I replaced the 3 bad led boards. All the lights are working. The lower section in the freezer does not have lights.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Big Lake, MN 55309
Seth
Job Details: 04/17/2023
"Not heating. Failed element.
We serviced a
GE DISHWASHER
Model GDT645SMN0ES
Near Monticello, MN 55362
Seth
Job Details: 04/17/2023
I replaced the control board and tested it. It is now fixed.
We serviced a
GE WASHER
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 04/17/2023
"Last time I was here, could see where water was splashing over back of tub ring where a large section of plastic had broken off. Installed new tub ring. No evidence of leaking underneath. Does spin a little louder than normal. I tested, it filled and no leaks.
We serviced a
THERMADOR++ DISHWASHER
Model DWHD440MPR/08
Near Maple Plain, MN 55359
Phillip
Job Details: 04/17/2023
When the dishwasher is washing the motor is loud. I verified the motor was at fault. I replaced the wash pump motor. The dishwasher sounds better.
We serviced a
UNKNOWN GARBAGE DISP++
Model GXP50C
Near Bloomington, MN 55425
Delton
Job Details: 04/17/2023
Found that the limit switch on the garbage disposal was tripped and cut power to garbage disposal. I found that there was something that fell into disposal and was jammed. I manually twisted and unjammed disposal and reset limit and garbage disposal now runs and is working good.I explained to customer what to do and how to reset if something ever jams the disposal again in the future.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3017LSG
Near Minneapolis, MN 55408
Nate
Job Details: 04/17/2023
"Giving an F31 runaway temp error. Tested oven sensor, ohms at 1080 ohms which is perfect. Needs new main PCB. Went to sundberg and picked up the PCB on will call, came back and installed, works great now. Bakes great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Cottage Grove, MN 55016
Delton
Job Details: 04/17/2023
"Top rack fell off, rack adjusters plastic broke. Also customer said dishwasher had found some water underneath door few times. Replaced rack adjuster and used drain pump and drain hose. The rack no longer falls off. Ran diagnostics and all functions are working good."
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Chanhassen, MN 55317
Adam
Job Details: 04/17/2023
Installed new mag from last diagnosis reassembled unit then tested multiple times its working great
We serviced a
LG REFRIGERATOR
Model LFX25975ST/00
Near Chanhassen, MN 55317
Adam
Job Details: 04/17/2023
"Installed water valve from last diagnosis. Tested dispenser multiple times made sure unit isnt leaking. No leaks has great water pressure. Unit is now getting water correctly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EJSB0
Near Elk River, MN 55330
Matt
Job Details: 04/17/2023
"Customer complaint is, WATER ON THE BOTTOM OF THE FREEZER. Inspected and tested. Found the freezer defrost drain is plugged. Defrosted and cleaned out drain. Refrigerator is now fixed."
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Chaska, MN 55318
Adam
Job Details: 04/17/2023
Installed new motor from last diagnosis. Tested multiple times for leaks and make sure back to proper working condition. Unit is working great. No loud motor noise and unit is running properly without any leaks.
We serviced a
MAYTAG DRYER
Model MGDC300XW0
Near Medina, MN 55340
Phillip
Job Details: 04/17/2023
The customer said the dryer will not heat. The ignitor does not glow. I removed the rear cover and tested the thermostats and fuses. I found the upper hi limit thermostat is bad. I also found the one connector to the thermostat was melting a little. I replaced both upper thermostats that come in the kit. I also replaced the one bad connector. The dryer is heating good. The airflow is good.
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Woodbury, MN 55125
Nate
Job Details: 04/17/2023
Replaced bad main PCB. Runs great.
We serviced a
GE REFRIGERATOR
Model ZISS420DRISS
Near Maple Grove, MN 55311
Phillip
Job Details: 04/17/2023
The customer complaint is the whole unit stopped cooling. I found the compressor has stopped. I get 120 volts to the inverter and 5 volts DC. I quoted for the inverter. I replaced the compressor inverter and now the compressor runs.
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Elk River, MN 55330
Matt
Job Details: 04/17/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Washer is draining, just not spinning. The bearing is really loud and its leaking out the bottom. Needs a new bearing kit and sensor. Installed new bearing kit and RPS sensor. Washer is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/28
Near Lakeville, MN 55044
Delton
Job Details: 04/17/2023
"Replaced drain pump, tested several drains cycles and no errors, drains every time. Dishwasher is working good."
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Chaska, MN 55318
Adam
Job Details: 04/17/2023
Unit has slow drain and maybe a leak. Customer said basement has some water stain in the ceiling. Looked up in the ceiling the water stain is farther up then washer. There was a water line not caped right there; showed the customer. The drain is running somewhere I cant reach and isnt going to the sink. Customer is going to cap the water line and watch it
We serviced a
LG DRYER
Model DLE0442G
Near Burnsville, MN 55337
Delton
Job Details: 04/17/2023
Customer says the dryer makes intermittent screeching sounds (customer showed me video) I found that the idler pulley screw was loose and pulley was loose. I tightened screw and cleaned inside of lint build up and oiled rollers. Tested and dryer is heating and working good.
We serviced a
GE WALL OVEN++
Model JT5500SF2SS
Near Plymouth, MN 55446
Phillip
Job Details: 04/17/2023
The upper oven would not self clean. The upper fan was bad. Today I replaced the upper oven cooling fan and the fan controller board. The upper fan now goes into self clean and runs for more than a minute.
We serviced a
KENMORE WASHER
Model 110.2691269
Near Minnetonka, MN 55345
Phillip
Job Details: 04/17/2023
The customer said the washer does not complete a cycle and does not rinse. I started the washer and could hear the motor buzz. I removed the front and the motor and tried it again. The motor is locked up and buzzes. The motor coupler rubber insert is worn out. It needs a motor and coupler.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Burnsville, MN 55337
Delton
Job Details: 04/17/2023
"Found that dishwasher is getting diverter error, found that it had been leaking and diverter is corroded due to diverter seal issue. Also getting heating error. Heating element is bad. Tried new seal and still seemed like it leaked. Needs new motor/sump assembly and heater. I informed customer that there was a whirlpool class action lawsuit and they might want to call whirlpool to see if they will do anything for them.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Saint Paul, MN 55117
Nate
Job Details: 04/17/2023
"Valve has been making noise. Replaced it, sounds great now."
We serviced a
WHIRLPOOL RANGE
Model GS563LXSS0
Near Minneapolis, MN 55418
Nate
Job Details: 04/17/2023
Replaced bad gas valve. Ignites in oven great now.
We serviced a
GE RANGE
Model CGS990SET8SS
Near Maple Grove, MN 55311
Matt
Job Details: 04/17/2023
"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is fried and the lower oven bake ignitor is fried because the deflector is melted and touching it. Needs a new board, deflector and ignitor. Installed new board, ignitor and burner deflector. Tested and oven is working great. Range is now fixed.
We serviced a
FISHER PAYKEL++ WASHER
Model WA37T26GW2
Near Apple Valley, MN 55124
Delton
Job Details: 04/17/2023
"Replaced drain pump kit, tested and washer is draining and working good."
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Blaine, MN 55434
Phillip
Job Details: 04/17/2023
"The washer stops early into the cycle. I checked for fault and the motor is failing and shifter fault came up. I ran the washer on a diagnostic test. I found when it spins the gear case is loud. I tipped it back and found the bottom was covered in rust and it appears the washer has leaked water. The washer needs the shifter, belt and gear case. I tried to remove the agitator but its stuck on it may need to be cut off.
We serviced a
GE WASHER
Model GTW330ASK0WW
Near St. Cloud, MN 56301
Seth
Job Details: 04/17/2023
"The customer complains the machine drains by itself. Upon arrival and inspection, I found the machine had an active leak from the water valve assembly. I tested the pressure sensor and it worked flawlessly. The unit did need a software update as well. I installed the software update, and parts are on order.; ordrd 1 WH13X26534 (Valve)"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Eagan, MN 55122
Delton
Job Details: 04/17/2023
Found that the lid lock is bad and wont lock to advance the cycle. Needs new door lock. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wh08x32697 (Lid lock)
We serviced a
KENMORE RANGE
Model 790-75603702
Near Minneapolis, MN 55416
Nate
Job Details: 04/17/2023
"Uninstalled main PCB. Will ship it out today, then come back to install. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Prior Lake, MN 55372
Adam
Job Details: 04/17/2023
undefined; schdld next appmnt for 4/20 THU !
We serviced a
GE RANGE
Model CHS900P2M3S1
Near Minneapolis, MN 55419
Delton
Job Details: 04/17/2023
Pan only heats for about 10-11 seconds and makes a loud buzzing sound then cuts off. Oven is heating and working good. Plugged in newfi and get error F630 (see picture) induction Gen heartbeat loss with induction board and will need to replace left induction board. Induction board only is available as whole assembly.Office: please double check part number and if It is right see if part is in stock. And give customer estimate.Due to potential costs customer will call GE and see if they will do anything for them as it is only 1 1/2 years old.; O-emld tckt
We serviced a
GE RANGE
Model JB655SK7SS
Near Shakopee, MN 55379
Adam
Job Details: 04/17/2023
"Found the left front burner the center element not working. The outer does. Added photos of issue. Getting power to the burner. Just the element is toastDual 9 burner WB30X24111; snapped 6 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model GZS22IYNRHFS
Near Chaska, MN 55318
Adam
Job Details: 04/17/2023
"Customer is getting junk in the ice maker. Water dispenser is fine. Added photos to show complaint. Getting junk in ice. First removed the ice maker cleaned it then tested again. The water coming in had some particles. Customer said only is in ice maker. Needs a new ice maker, line and valve everything is contaminated with the particles. Looks like dust or mold. Ice maker WR30X28700Line WR17X11168Valve WR57X30890; snapped 7 QuickPics, states that autho needed"
We serviced a
GE FREEZER
Model FCM16SLBWW
Near Buffalo, MN 55313
Seth
Job Details: 04/17/2023
"The freezer could not freeze when temps got high last week. The customer notes the compressor is running constantly. The temperature of the garage was 37deg at time of testing. The freezer was down to 10deg. The compressor was running, and the outer shell of the freezer had no warmth. The sealed system is bad.; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF
Near Saint Paul, MN 55117
Nate
Job Details: 04/17/2023
"Unit is totally dead. Damage to user interface. Needs new user interface and main PCB. PCB is 117518760, UI is 5304528982 and A18195209. See photos. Please submit to ANT for authorization. ; O-emld tckt"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3052TSD
Near Minneapolis, MN 55411
Phillip
Job Details: 04/17/2023
"The range handle screw holes are stripped so the handle fell off. The old screws are stripped and the handle holes are stripped so the screws dont hold. It needs the handle and screws. I texted the manager and he gave me the ok. I replaced the handle and screws. The door works good now. Please get paid. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW5620HW0
Near Minneapolis, MN 55418
Nate
Job Details: 04/17/2023
"Washer wont start a cycle. In test mode it goes through the steps fine all the way up to the drain and spin, #7. Drains great, clicks a few times and then shuts off. Doesnt spin. Same for a regular wash or drain and spin. Lock works fine. Valves all work fine. Theres a service bulletin for the ACU. Top replaced part on unit is W11322903. Ive attached the quote for the main PCB. This job will take 2 time slots and will require the oven cart to get the dryer down. Please submit to NBC for authorization. If approved will have to order the part and schedule return visit. ; O-emld tckt"
We serviced a
KITCHENAID REF BUILT IN++
Model KSSS36QMX00
Near Big Lake, MN 55309
Seth
Job Details: 04/14/2023
"Not cooling well. Refrigerator temperature was 43?F, freezer temperature was 10?F. I defrosted evaporator and watched it for 20 minutes and it frosted over but looks spotty. I could find no issue while I was on site with air valve door seals. Everything looked perfect.
We serviced a
UNKNOWN GARBAGE DISP++
Model 500-3
Near Plymouth, MN 55446
Phillip
Job Details: 04/14/2023
The garbage disposal is jammed up and will not turn. I was able to free up whatever was jamming it up with the wrench and I cleaned it out with soap and ice and now the garbage disposal is working good.
We serviced a
GE DISHWASHER
Model GDF520PSJ4SS
Near Osseo, MN 55369
Matt
Job Details: 04/14/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed.
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2062
Near Minneapolis, MN 55436
Phillip
Job Details: 04/14/2023
The ice maker fill tube was frozen and the ice maker cup had ice in it. I thawed out the ice and turned the ice maker back on. Ten minutes later the ice maker filled with water. I advised the customer to dump out the first batch of ice.
We serviced a
LG WASHER
Model WT5170HW
Near Minneapolis, MN 55416
Phillip
Job Details: 04/14/2023
"Water leaks randomly and it stops and gives UE when they only wash big loads. I advised the UE can happen on bigger over sides loads. I got the washer to leak when I did a tub clean. Water was leaking over the top of the tub bring. I removed the tub ring and cleaned it. Also water was not spray right through the front detergent cup , I also cleaned those holes. I tried tub clean again and now it did not leak."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2438PB0A
Near Minneapolis, MN 55431
Adam
Job Details: 04/14/2023
Installed motor from last diagnosis it was leaking. Once installed. Tested unit for few minutes made sure didnt leak. Reinstalled back under the counter where it was mounted tested again before installing toe kick panel. Unit is working great with out any leaks
We serviced a
SAMSUNG RANGE
Model NE59M4310SS/AA
Near Minneapolis, MN 55437
Adam
Job Details: 04/14/2023
Installed new heat element from last diagnosis. Reassembled unit then test units now working properly
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Coon Rapids, MN 55433
Nate
Job Details: 04/14/2023
I replaced the user interface with a new one per the LG service bulletin. I also used a special sealant around the corners where there was a tiny gap on the left and right sides of the user interface. Everything works great now. I told the customer to give it 24 hours before running it on a cycle.
We serviced a
BOSCH REFRIGERATOR
Model B36FD50SNS/01
Near Farmington, MN 55024
Delton
Job Details: 04/14/2023
Installed a new ice maker. I informed customer that ice maker should be making ice by tomorrow morning.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Eden Prairie, MN 55347
Delton
Job Details: 04/14/2023
"Replaced inlet water valve, tested and water dispenser now works and ice maker cycles and fills. Water is working for fridge.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624XSS
Near Shakopee, MN 55379
Adam
Job Details: 04/14/2023
Was leaking from filter head. Customer said from when they moved in in September its been leaking. Its a new build. Replaced filter head tested about a gallon of water and not one drop.
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near St. Cloud, MN 56303
Seth
Job Details: 04/14/2023
Tested and informed the customer that the unit has a dead UI board.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TE1
Near Sartell, MN 56377
Seth
Job Details: 04/14/2023
"I have done everything possible and tested the system multiple times. The automatic defrost system is not keeping up with moisture. The ADS works when you kick it in manually, the seals are good. There is either a user issue or a non detectable issue.
We serviced a
VENTAHOOD VENT HOOD
Model B100MSC
Near Osseo, MN 55369
Matt
Job Details: 04/14/2023
"Customer complaint is, NO LIGHTS OR FANS. Inspected and tested. Customer said the lights went out a couple years ago and now the fan isnt working. Inspected and tested. Found the plug had come out of the wall in the cabinet above it. I plugged it back in and now the fan is working and the left light, but the right light socket is melted and one of the wires is completely disconnected. Needs a new light socket. Installed new light socket and tested. All the lights and fan are working. Vent hood is now fixed."
We serviced a
GE REFRIGERATOR
Model PTS25SHSARSS
Near Minneapolis, MN 55431
Delton
Job Details: 04/14/2023
Customer said that it was making humming sound when refrigerator is running but then stopped a day ago. I checked evaporator and is clear and evaporator fan is running good. I checked condenser fan and it is cleaned and running good. I cannot find source of humming sound. So must be intermittent. I explained to customer what to listen for if problem returns and that might pin point where is issue is coming from. Refrigerator is running and working good as im here.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Ramsey, MN 55303
Matt
Job Details: 04/14/2023
"Customer complaint is, THEY REPLACED THE ELEMENT, HIGH LIMIT NOW AT THE END OF THE CYCLE IT TRIPS THE BREAKER. Inspected and tested. Found its leaking from the heating element nut onto the wire. I tightened up the nut and its still leaking. This is not a OEM heating element, so customer would like me to install new heating element. Installed new heating element and tested. Dishwasher is now fixed."
We serviced a
BEKO++ DISHWASHER
Model DUT25401W
Near Minneapolis, MN 55401
Nate
Job Details: 04/14/2023
"Replaced bad sump motor. Ran it for awhile, no noise like last time. Runs great."
We serviced a
GE WASHER
Model GTWN5550D0WW
Near Chanhassen, MN 55317
Adam
Job Details: 04/14/2023
Installed parts from last diagnosis. Reassembled unit and tested multiple times for leaks to make sure everything is working properly. Unit is working great and no error codes
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Chanhassen, MN 55317
Adam
Job Details: 04/14/2023
Installed UI board from last diagnosis. Tested board and its working properly.
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW2
Near Otsego, MN 55301
Matt
Job Details: 04/14/2023
"Customer complaint is, POP IN THE MOTOR AND NOW WON'T SPIN. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed.
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Nate
Job Details: 04/14/2023
Replaced bad magnetron. Heats great now.
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5200EW/A3
Near Minneapolis, MN 55401
Phillip
Job Details: 04/14/2023
The dryer made a squeal sound when it ran. I found the left pulley was bad. I replaced idler and vacuumed out the dryer. The dryer sounds better now.
We serviced a
LG WASHER STACKED++
Model WM8000HVA
Near Woodbury, MN 55129
Delton
Job Details: 04/14/2023
"Moved washers and dryers and replaced drain pump, Tested and washer now drains and is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Otsego, MN 55330
Matt
Job Details: 04/14/2023
"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Installed new evaporator fan motor and tested. Refrigerator is now fixed."
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Delton
Job Details: 04/14/2023