We serviced a
GE REFRIGERATOR
Model GNS23GSHBFSS
Near Eagan, MN 55123
Delton
Job Details: 07/16/2021
Customer says got down to 41 in freezer but there was a lot of frost build up inside freezer. As i got here the fridge was working good. I checked all functions and all test good. I suspect that door was stuck open and caused freezer to get warm and have frost build up all over inside. Because since then it has remained cold.Customer will keep an eye on it and call back if it is still problem.
We serviced a
GE REFRIGERATOR
Model PYE22PSHFSS
Near Chanhassen, MN 55317
Paul
Job Details: 07/16/2021
"Complaint was unit leaking, Had a plugged defrost drain, cleaned and tested issue fixed."
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Osseo, MN 55311
Phillip
Job Details: 07/16/2021
The belt had slipped up and was rubbing on the clutch. The transmission is starting to leak some oil. I cleaned everything up for now. Its working but the belt need to be replaced. Im ordering the belt. ; ordrd 1 WH01X27538 (Belt)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2314QSAA
Near Maple Grove, MN 55369
Phillip
Job Details: 07/16/2021
"The customer complaint was that the fridge light was not working, the ice maker was not working and it would not dispense water. The customer said it was cooling fine she just wasnt sure. She tried to replace the refrigerator bulb with a house light bulb witch is to big. I used the light bulb from her oven and the bulb works. The light did shut off when the door is closed. I found the water filter was not installed correctly. I pushed the filter in hard. I also turned the ice maker back on. The ice maker filled and the dispenser is working good."
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Maple Grove, MN 55369
Phillip
Job Details: 07/16/2021
The control panel is dead. I did get 120 at the main board and the red led is on the board. I got 5 volts dc to the control panel. Im ordering the control panel. ; ordrng 1 AGL75172605 (Control panel)
We serviced a
FRIGIDAIRE MICROWAVE
Model FFCE2278LS
Near Minneapolis, MN 55441
Seth
Job Details: 07/16/2021
Parts needed for repair are not sold one rubber feet are left available for this obsolete countertop microwave. Customer was notified.
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1CC
Near Plymouth, MN 55446
Seth
Job Details: 07/16/2021
I replace the load size indicator switch as well as the main control board. I tested by using a normal fast wash with warm water and check the sizing on super. I also checked for temperature hot and cold and other basic functions. Washer worked fine. Fill level was appropriate and drained before stating the spin cycle.
We serviced a
GE REFRIGERATOR
Model PFE28RSHHSS
Near Medina, MN 55340
Seth
Job Details: 07/16/2021
Customer complains that the fresh food section is warm and there is water underneath the crisper drawer. They also complained that in the freezer theres heavy frost buildup in the door seal will not stay. Upon arrival and inspection I gave a quote for the seal and the fresh food evaporator motor. The customer to Kyle declined service on Fraser he will fix it himself. Hey installed a new evaporator fan in the fresh food section cleared the drain which had a blockage. The fresh food section issue is now fixed.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock
We serviced a
KENMORE RANGE- ELECTRIC
Model 79094432700
Near Eden Prairie, MN 55347
Paul
Job Details: 07/16/2021
Wire piped off. Tightened issue fixed.
We serviced a
BOSCH DISHWASHER
Model SHE43F02UC/48
Near Eden Prairie, MN 55347
Paul
Job Details: 07/16/2021
"Complaint was unit leaks Tested and found no leaks, Unit is using cascade platinum. Told them to change detergent."
We serviced a
BOSCH DISHWASHER
Model SHX5AL05UC/06
Near Minneapolis, MN 55424
Paul
Job Details: 07/16/2021
Installed wheels Issue fixed.
We serviced a
GE DRYER- ELECTRIC
Model GHDP490EF1WW
Near Minneapolis, MN 55409
Paul
Job Details: 07/16/2021
"Complaint was unit wont start, Had a bad knob, Moved knob from another switch. If we come back we need to bring a timer and knob from shaft on timer being worn out. But customer will call if it needs it."
We serviced a
GE REFRIGERATOR
Model PFSS6PKXESS
Near Minnetonka, MN 55345
Paul
Job Details: 07/16/2021
"Unit still has manufacturer defect, GE didnt fix issue. Has water under crisper drawers and ice in fan.
We serviced a
WESTINGHOUSE REFRIGERATOR
Model MRT13CRBW2
Near Wayzata, MN 55391
Paul
Job Details: 07/16/2021
Installed seal Doesnt fit well but did everything I could.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18CMXJW00
Near Saint Bonifacius, MN 55375
Paul
Job Details: 07/16/2021
Installed parts and tested issue fixed.
We serviced a
GE STACKED WASHER
Model GUD27ESSM0WW
Near Minneapolis, MN 55414
Nate
Job Details: 07/16/2021
"Washer not draining. Ran it five times and drained great each time. No blockage. Accesses drain pump, no obstruction in pump. Transmission is running a little rough. Needs new Transmission
We serviced a
LG WASHER TOP LOAD
Model WT5070CW
Near Elk River, MN 55330
Phillip
Job Details: 07/16/2021
I verified the error code LE. I removed the rotor sensor and it tested bad. I replaced the sensor and it started flashing work right away. The washer is working good on all cycles ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
WHIRLPOOL STACKED DRYER
Model GGW9250PW1
Near Big Lake, MN 55309
Phillip
Job Details: 07/16/2021
I removed the panel and found lint covering the heat chamber and all over the bottom. I cleaned up all the lint and tested the air flow. There is a screen on the outside that was plugs with lint. I cleaned the lint from the back of the dryer. I advised the customer to not use until the dryer duct is cleaned.
We serviced a
LG WASHER FRONT LOA
Model WM2140CW
Near Big Lake, MN 55309
Phillip
Job Details: 07/16/2021
The customer said on Sunday when they ran the 3 or 4th load the washer started to smelland produce smoke. I checked the basket to see if it had failed or starting to fail and it felt good. I ran a spin cycle with no clothes and it was good. I put in a few towels and started a normal cycle. I let was until the towels were heavy then put into a spin. Everything spin out good with no issues. I removed the filter and that was clear.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV448AEP/XAA
Near Rogers, MN 55374
Seth
Job Details: 07/16/2021
"Customers complaint is when it tumbles it makes a horrible noise. Upon arrival and inspection I found the right rear support roller had failed. Sadly the unit is one day out of the warranty for the part. I replaced it with an LG part and tested the dryer. The dryer is now fixed. Note the bulkhead was bent slightly. I re-formed the bulkhead, but if problem persists we should talk with customer about next steps. ; used 1 4581EL3001E (ROLLER) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 11021302013
Near Otsego, MN 55301
Seth
Job Details: 07/16/2021
Petra complains the unit is loud during the spin and not the normal unbalanced load noise. Upon arrival and inspection I found the gear case is failing. Its loud during the spin. I caught a replacement of the gear case
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE308DAYW
Near Chanhassen, MN 55317
Paul
Job Details: 07/15/2021
Installed parts and tested issue fixed. Space welded inside on motor mount making it noisy wasnt able to make that go away.
We serviced a
KENMORE DRYER- GAS
Model 11097572602
Near Champlin, MN 55316
Phillip
Job Details: 07/15/2021
The dryer was not heating at all. I checked the thermal fuse for continuity and it tested good. I then test voltage to the fuse and I had 120 to ground on both sides of it. I then tested all the other fuses and thermostats a s everything tested good. I went back the fuse and now it tested open. I jumped the fuse and the dryer started to heat. I replaced the fuse and its working. I tested the air flow and its good. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW2
Near Champlin, MN 55316
Phillip
Job Details: 07/15/2021
The customer said that the washer would just shut off randomly. If the clothes were still wet he was able to run a spin cycle to get the clothes dry. I put into diagnostics to look for any errors. There are no saved error codes. I tested the capacitor and motor and both tested good. I found when it should be agitating it was not just trying to spin. I tipped the washer back and found the shifter had come out of the splutch. I put it back in and now it works. I ran a auto test and calibration. All works good.
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWS0
Near Champlin, MN 55316
Phillip
Job Details: 07/15/2021
I started the dishwasher and its sudsing up real bad . The customer just filled the rinse aid and its all leaking out. I advised to run it without adding rinse aid. I put more oil in to cut the suds. His water was also hard again. ; ordrd 1 WP99003317 (Dispenser)
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297ABWP/XAA
Near Albertville, MN 55301
Phillip
Job Details: 07/15/2021
The chopper blades on the bucket are jammed up together. There was ice in the bucket but it was all clumped together because they couldnt dispense the ice. I remove the bucket and cleaned it out and then I pushed the test button and haymaker rotated and then filled with water. It just needs a new ice bucket. Im sending the customer a new bucket. ; ordrd 1 DA97-11117A (Ice bin)
We serviced a
GE REFRIGERATOR
Model CFE28TSHGSS
Near Albertville, MN 55301
Phillip
Job Details: 07/15/2021
"I replaced the main board and the fresh food evaporator fan motor. I plugged it in and everything is working, I tried the ice and water dispenser and all is good. Advised the customer to give it the rest of the day to cool. I collected 414.93 by check."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FPGS3085PFB
Near Eden Prairie, MN 55347
Paul
Job Details: 07/15/2021
"Cleaned burner, issue fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Eden Prairie, MN 55347
Paul
Job Details: 07/15/2021
"Complaint was unit leaking, diverter seal is leaking, Not the one we carry needs sump/pump Dana I ordered part please schedule customer after we have confirmation that part has shipped. ; ordrd 1 W10805015 (Sump/pump), states that autho needed"
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW01
Near Eden Prairie, MN 55344
Paul
Job Details: 07/15/2021
Replaced motor and belt and tested issue fixed. Call and collect funds.
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JJW9627DDS
Near Eden Prairie, MN 55347
Paul
Job Details: 07/15/2021
Complaint was unit temps not at 350.Explained how oven actually run temps and what to expect. Call and had customer turn both ovens on 20 minutes before arriving. Took temps in both ovens and found no failures. Temps are great.
We serviced a
FRIGIDAIRE RANGE- GAS
Model GLGF366ABD
Near Minneapolis, MN 55406
Nate
Job Details: 07/15/2021
"Oven not heating or igniting, and when it does actually ignite, its a big poof. Bad ignitor. Replaced and used 12400035 because I used both of the other flat ignitors yesterday. Heats great now. Also, cooktop hasnt been working great but it works perfectly for me.; used 1 12400035 (IGNITER) from stock"
We serviced a
GE MICROWAVE
Model SCA1001KSS02
Near Chaska, MN 55318
Paul
Job Details: 07/15/2021
"Complaint was unit not latching. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS3
Near Mound, MN 55364
Seth
Job Details: 07/15/2021
"Dispenser that was ordered was the wrong one. I came and watched machine I found electrical signal 120 V was sent to the dispenser for one second indicating that the unit was not designed for a wax motor. I installed my truck stock dispenser with a solenoid and it worked flawlessly.; used 1 WPW10199696 (DISPENSER) from stock, states that autho needed"
We serviced a
LG WASHER TOP LOAD
Model WT7200CV/00
Near Plymouth, MN 55447
Seth
Job Details: 07/15/2021
Customer complains that the washer squeaks during the spin cycle at a specific RPM. I watched a video supplied by the customer and it had a typical squeak from a worn bearing. While I was on site I could not duplicate issue. My observations are the floor in the room is not stable. While unit is in spin cycle you can physically feel the floor moving. The grout is cracked on all the tile on that floor. I put my level on the countertop that its not connected to the washer I could watch it physically move. Then unit needs a shifter assembly and a rotor although I am uncertain this is actually what the unit needs. I recommended they get some anti-vibration feet and find out what is going on with the floor.
We serviced a
GE DRYER- GAS
Model GTDP740GD0WW
Near Chaska, MN 55318
Paul
Job Details: 07/15/2021
Complaint was unit popping GFCI Moved to different outlet unit runs great. Told customer unit can run on GFCI
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Edina, MN 55439
Nate
Job Details: 07/15/2021
"Unit dead. Needed new board. Replaced control board, immediately started running. Also, when I got to house, fridge was pulled 5 inches out from wall. Noticed that if fridge is closer than 3 inches to wall, the coupling connecting the copper water line to the plastic line leaks.. Will want to have a plumber fix that. ."
We serviced a
SAMSUNG DRYER- GAS
Model DV45H6300GG/A3
Near Minneapolis, MN 55416
Nate
Job Details: 07/15/2021
"Dryer dead. Found a blown thermal fuse. Customer cleaned out vent while I was here. Replaced the fuse, cleaned dryer and oiled rollers. Runs great now. Nice family. ; used 1 WP35001087 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER- GAS
Model MGDB755DW3
Near Minneapolis, MN 55416
Nate
Job Details: 07/15/2021
"After running the dryer a couple times it wont start. Found ventilation is bad. 30 behind dryer and 16 outside. Cleaned out lint from bulkhead, made sure that was cleaned out. Told tenant they will need to get the vent cleaned.. Dryer runs great."
We serviced a
GE REFRIGERATOR
Model ZFSB23DXASS
Near Minneapolis, MN 55416
Nate
Job Details: 07/15/2021
"Condensation builds up on left wall in fresh food section. Then gets moldy. Water leaks out onto floor. Spoke with GE tech support. They said this is a known issue. Temp sensor doesnt read temp right, runs cooling too long, then condensation builds up. The fix involves a new temp sensor and a special insulated foil tape that goes behind the sensor. I ordered the sensor, but cant find the tape. wr02x32504 foam is not available. It looks like you can maybe order it through GE? I attached a photo. Dana can you try and find the foil insulated tape? I scheduled customer for next Tuesday and quoted 200. L14 labor code; ordrng 1 WR55X10025 (Temp sensor)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA422PRHDWR/AA
Near Golden Valley, MN 55422
Nate
Job Details: 07/15/2021
Washer has been increasingly shaking and giving unbalanced error codes. After running the washer and doing diagnostics I found that this washer is a part of the Samsung recall. Gave customer the info on his options along with the number to call. He will follow up with Samsung and make a decision which way he would like to go. Nice family.
We serviced a
MAYTAG REFRIGERATOR
Model JFC2089HES
Near Chaska, MN 55318
Paul
Job Details: 07/15/2021
Complaint was unit not making ice. Cubes are so small its binding. Needs to replace filter.
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG617SIW0
Near Minneapolis, MN 55419
Delton
Job Details: 07/15/2021
"Drum not tumbling motor just hums. Cannot spin tub by hand. Found that there was a piece of plastic lodged between drum and edge of cabinet. Looks like some kind of packaging material (see picture) removed item, tested and drum now spins and is tumbling, heating and working good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Plymouth, MN 55446
Seth
Job Details: 07/15/2021
The inspection panel is loose because its missing a screw. Replace the screw and insert unit open and close properly. I started unit on the rinse only cycle it started and cycled. I drained and completed testing. Dishwasher is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Plymouth, MN 55446
Seth
Job Details: 07/15/2021
Water leaking from bottom of the freezer. Upon arrival and inspection I found the defrost drain was blocked with a ball of hair. I steamed out the drain and dried out the cavity. The fridge is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM3360HVCA
Near Maple Grove, MN 55369
Seth
Job Details: 07/15/2021
"Loud in spin, 1/8 in play in the rear main bearing. I quoted replacement. ."
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG427UIW0
Near Otsego, MN 55301
Seth
Job Details: 07/15/2021
"Not tumbling, underwater in the fan. I removed them and tested. The dryer is now fixed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA-03
Near Saint Michael, MN 55376
Seth
Job Details: 07/15/2021
Filter changed then water dispenser stopped working. Upon arrival and inspection I found the icemaker still worked but the dispenser did not. Temperatures on the ice bladder were below freezing. I took 20 minutes and thawed out the dispenser valve and water tank. I was unable to get water to flow again. I quoted replacement but water filter assy filter is no longer available from Samsung. Because the water filter has been discontinued even if we replace existing parts that we cannot guarantee the dispenser will work because Per the manufacture an OE filter must be used and they are no longer made.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Saint Michael, MN 55376
Seth
Job Details: 07/15/2021
Customer complains the fridge is getting a high temp error. Upon arrival and inspection I found the freezer door was not closing completely the left hand rail assembly has failed. The door may be bent but unit is not pulling the door completely closed causing frost in the freezer and dampener to not open..
We serviced a
GE RANGE- ELECTRIC
Model PHS930SL3SS
Near Eden Prairie, MN 55346
Delton
Job Details: 07/15/2021
"Replaced cooling fan, tested and ove and cooktop now heat and are working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Bloomington, MN 55431
Delton
Job Details: 07/15/2021
Leaking water underneath crisper drawers. Is this part of evaporator kit needed for frosted vent holes and frozen drain line? .; saved tckt
We serviced a
INSIGNIA WASHER TOP LOAD
Model NS-TWM41WH8A
Near Burnsville, MN 55337
Delton
Job Details: 07/15/2021
"Hot and cold water lines switched so it was always hot water filling. Swapped water lines, tested and water temperature is correct per the cycle selected."
We serviced a
MAYTAG DRYER- GAS
Model MGDC300XW0
Near Apple Valley, MN 55124
Delton
Job Details: 07/15/2021
Found that the thermal fuse was bad. Customer approved estimate. Replaced thermal fuse and reassembled dryer front panel. Tested and dryer is heating and working good.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG DRYER- GAS
Model MGD6600TQ0
Near Apple Valley, MN 55124
Delton
Job Details: 07/15/2021
"Making loud thumping nose. Found that idler wheel was worn out. Replaced pulley, tested and dryer is running quiet and working good.; used 1 8547174V (IDLER PULLEY) from stock"
We serviced a
GE DISHWASHER
Model GDT635HMJ2ES
Near Eagan, MN 55123
Delton
Job Details: 07/15/2021
Dishwasher wont start as Im here. I power cycled dishwasher and dishwasher now starts and is working. Ran diagnostics and no error. All functions are working good. Dishwasher ran 30 minutes and is working good.
We serviced a
BOSCH DRYER- ELECTRIC
Model WTVC3300US/10
Near Osseo, MN 55311
Seth
Job Details: 07/14/2021
Customer complains the latch is broken and door wont stay closed on the dryer. The latch strike is broken.; ordrd 1 00491673 (Latch strike)
We serviced a
GE WASHER TOP LOAD
Model EWA5600G2WW
Near Minneapolis, MN 55427
Nate
Job Details: 07/14/2021
"Extension did not work. Can not seal well. Customer originally wanted to keep washer further from wash tub, but we were able to find a compromise of a place closer to the wash tub but not blocking it. Runs great. Did not charge customer for extension hose since it didnt work."
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA03
Near Chanhassen, MN 55317
Paul
Job Details: 07/14/2021
"Complaint was unit has noise from fan, and water under crisper drawers, and Icemaker is bad as well, Also rear evaporator panel is damaged. So we will need that as well if warranty covers the repair. defect on this Samsung, also icemaker is broken. And cracked rear evaporator panel. Not sure this will be covered. ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF610PSJ6SS
Near Rogers, MN 55374
Phillip
Job Details: 07/14/2021
The dishwasher is dead but there is a green light flashing very fast on the main board. I tested the heater and the resistance was out of spec. There is a bulletin on this model for the heater and control. . WD21X25736 control WD05X24776
We serviced a
LG DRYER- ELECTRIC
Model DLE3777W
Near Chanhassen, MN 55317
Paul
Job Details: 07/14/2021
Complaint was unit wont start. Had a stuck button. Issue fixed.
We serviced a
LG WASHER FRONT LOA
Model WM1832CW
Near Minnetonka, MN 55345
Paul
Job Details: 07/14/2021
Complaint was unit getting motor locked error Has a bad rear bearing. Dana please send to autho. ; O-emld tckt
We serviced a
KENMORE RANGE- ELECTRIC
Model 79094432700
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
Complaint was unit staying hot on low. Replaced burner switch. ; used 1 316436001 (SWITCH) from stock
We serviced a
SAMSUNG DRYER- GAS
Model DV50K8600GV/A3
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
Complaint was noise Replaced 1 roller. ; used 1 4581EL3001E (ROLLER) from stock
We serviced a
LG MICROWAVE
Model LMV1650ST
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
"Complaint was unit not heating, and door separating. need a mag and door Mag is NLA 6324W1A001MDoor in stainless steel is NLA. 3581W1A466L. .; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs571cidb02
Near Big Lake, MN 55309
Matt
Job Details: 07/14/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Icemaker cycled and filled with water. Icemaker is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Minneapolis, MN 55444
Phillip
Job Details: 07/14/2021
I replaced the door latch and the control panel. The door shuts good and all buttons work on the panel. I ran a short cycle and is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS68EJSB0
Near Eagan, MN 55123
Delton
Job Details: 07/14/2021
"Found that ice maker is leaking and the ice maker fill tube leaks down back wall of freezer onto evaporator fan, causing loud buzzing or fan to stop because of ice build up. Also the ice and water dispenser doesnt work, lastly door fridge door bin is cracked.Not sure if door bin or dispenser or ice maker are covered . Would need several parts to fix this problem. Currently i shut off water and removed ice build up around evaporator and is now quiet and cooling. Check coverage and get autho.Dispenser power board# 241527601; water valve# 242252702; fill tube# 241796405; ice maker# 241798231; door bin# 240356402;; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB700BFS2
Near Minneapolis, MN 55444
Phillip
Job Details: 07/14/2021
I replaced the door hinges. The door shuts good and does not drop below 90 degrees. I put screws back in to secure the dishwasher.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A211
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
Complaint was unit not completing cycle. Spider is bent..
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFS4174NW0
Near Big Lake, MN 55309
Matt
Job Details: 07/14/2021
"Customer complaint is, LCD SAYS DOOR IS LOCKED & IT WONT START & WHEN DOOR IS OPEN IT SAYS ITS LOCKED. Inspected and tested. Found the door lock has failed. Installed new door lock and tested. Washer is now working great. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minneapolis, MN 55446
Seth
Job Details: 07/14/2021
"Not washing - F4E3 error logged. Failed circulation pump. order W11085683 for the return visit."
We serviced a
KENMORE REFRIGERATOR
Model MISSING
Near Champlin, MN 55316
Phillip
Job Details: 07/14/2021
"The fridge door cam was worn out. I replaced the door cam and its shutting better now and now doors are level. The model tag is missing. I took pics of where it should be. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4318165 (CAM KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MISSING
Near Rogers, MN 55374
Phillip
Job Details: 07/14/2021
The ice maker s not making ice and the water line is frozen. I pulled the fridge out and found rust building up behind the fridge on the panel. This is a common issue with this model and has no fix. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LFA
Near Elk River, MN 55330
Matt
Job Details: 07/14/2021
"Customer complaint is, BOTTOM FREEZER STARTING UNFREEZING AND LEAKED ONTO FLOOR AND WOULDN'T MAINTAIN TEMP. Inspected refrigerator and found the compressor, condenser fan and evaporator fan are all running but not cooling at all. Sealed system has failed. Also it looks like this is the refrigerator that gets the ice ball on the back of the refrigerator near the icemaker. Refrigerator needs to be replaced."
We serviced a
LG MICROWAVE
Model LMVM2033BM/00
Near Elk River, MN 55330
Matt
Job Details: 07/14/2021
"Customer complaint is, door not closing properly. Inspected and tested microwave. Door is closing great and microwave is testing good. I cant get it to fail for me. Customer says that it will work fine for a couple days or sometimes a couple weeks and then doesnt start. LG replaced the board and that didnt fix the problem. Theres not much I can do with this thing when its working great for me. Advised customer to get a video of what its doing next time."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ8WW
Near Eagan, MN 55123
Delton
Job Details: 07/14/2021
"Drain pump was locked up. Replaced drain pump. Tested and washer now drains. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
BOSCH MICROWAVE
Model HMC87151UC/01
Near Edina, MN 55424
Delton
Job Details: 07/14/2021
"When plugging in microwave it will pop the breaker. Found that door switch was shorted and creating a dead short to pop the breaker. Replaced micro switch, tested and microwave turns on and is heating and working good.I did notice that clock LED did go dim few times when i was testing it but then stayed lit and all functions was working good. If clock LED goes blank or dim if customer calls back the control board would need to be replaced part# 00771183; used 1 ES16802 (MICRO SWITCH) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PHS930SL3SS
Near Eden Prairie, MN 55346
Delton
Job Details: 07/14/2021
Part not delivered yet. Rescheduling call.; schdld next appmnt for 7/15 THU !
We serviced a
SAMSUNG DRYER- GAS
Model DV4587000GP/A3
Near Otsego, MN 55330
Phillip
Job Details: 07/14/2021
I found the idler pulley was bad. I replaced the idler and oiled the rest of the drum rollers. It sounds a lot better now. ; used 1 DE634A (PULLEY) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7130AWQ
Near Minneapolis, MN 55438
Delton
Job Details: 07/14/2021
"Leaking and making loud noise when washing, also some cycles wont work when pushing button. Found that there are several issues, motor bearings are going bad and is loud, seals are corroded and ripped, control board buttons are shorted, filters and spray arms are caked on with hard water/calcium build up.Several parts are NLA or if was available .Upper spray arm# wp99002418; lower spray arm# wp9901788; inner filter# wp99001791; door seal# wp902894; deflectors# wp99001885; outer filter# 99001789; control board# wp99002824; sump/motor# 6-915416; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB657RJC1
Near Minneapolis, MN 55416
Nate
Job Details: 07/14/2021
"Not running. Only when door latches really solid. Latch is bad, and door hinges are really bent which makes it tough for door to latch. Ordered both parts, Coming back Tuesday to install.; ordrd 1 5304442175 (Latch) and 1 5304409912 (Hinge kit)"
We serviced a
KENMORE RANGE- GAS
Model 790.7433331
Near Monticello, MN 55362
Phillip
Job Details: 07/14/2021
I replaced the main board. Now the convection fan turns on during preheat and stayed of after preheat and was on the whole time in convection bake.
We serviced a
ROPER WASHER TOP LOAD
Model RAS8245EQ1
Near Minneapolis, MN 55426
Nate
Job Details: 07/14/2021
Not draining. Found a sock totoally sucked into drain pump. Replaced drain pump. Drains great now. Nice family. ; used 1 WP3363394 (DD DRAIN PUMP) from stock
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Nate
Job Details: 07/14/2021
Was going to replace icemaker but then discovered that the funnel that water funnels into is a big solid block of ice and the tube where water dispensers into the icemaker is completely frozen as well. It has a bad water valve. Ordered a new valve and will come back on Monday to install that as well as the new icemaker which I left at the customers house.; ordrd 1 WR57X10086 (Water valve)
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Plymouth, MN 55446
Seth
Job Details: 07/14/2021
No response from UI. Power to the boards UI board has filed. I checked with GE both boards must be done on this model because of software differences.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY010
Near Plymouth, MN 55447
Seth
Job Details: 07/14/2021
Customers complaint with the fridge is there is an ice buildup in the freezer. Upon arrival and inspection I found the fridge was affected by service pointer W10632338E. I installed the new drain tube per the service pointers instructions. I put unit into force defrost and cleared the ice remaining in the freezer. The fridge is now fixed.; used 1 W10619951 (EVAP P TRAP) from stock
We serviced a
AMANA REFRIGERATOR
Model ABD2233DEW
Near Minnetonka, MN 55345
Seth
Job Details: 07/14/2021
Fridge is not cooling. upon arrival and inspection I found the jazz board and failed. The unit was frozen up. I defrosted in the freezer and installed a new jazz board. the fridge is now fixed.; used 1 W10503278G (JAZZ BOARD) from stock
We serviced a
KENMORE REFRIGERATOR
Model 79570339411
Near Golden Valley, MN 55427
Seth
Job Details: 07/14/2021
Not cooling. Failed sealed system was found fans and compressor were running but unit is not cooling. Note customer removed the fridge as it was too tight in the cavity to use air sled or board. Please transfer; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model MH8150XJQ-0
Near Minneapolis, MN 55428
Seth
Job Details: 07/14/2021
Customer complains that the microwave has sparks and has fire inside. Upon arrival inspection I found two burn spots on the bottom of the microwave that were missing paint. I cleaned them and painted them and tested three times. Microwaves is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM2301HR
Near Maple Grove, MN 55311
Seth
Job Details: 07/14/2021
Squeaking when drum rotates. Upon arrival and inspection I found the bearing is failing and makes a squeak.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Saint Michael, MN 55376
Phillip
Job Details: 07/14/2021
The customer sent me the video of the noise from ice maker. I ordered the ice maker and replaced it today. I cycled the ice maker. It ran a test and filled with water.
We serviced a
SAMSUNG RANGE- GAS
Model NX58F55QQSS
Near Minneapolis, MN 55407
Nate
Job Details: 07/14/2021
"Taking a long time to heat. Found a bad bake ignitor. Replaced ignitor, ignites great and heats great. Nice family. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.788327
Near Minneapolis, MN 55412
Nate
Job Details: 07/14/2021
"Dryer not drying clothes and smells burning. Vacuumed out dryer. Oiled rollers. Temps in dryer were 200. Airflow behind dryer is 26. Outside is 24.5mph. Good air flow. Found a belt thats cracked and wearing down. Replaced belt, which could have been giving off burning smell. Also told customer that if there is an airflow restriction in the vent, that could cause the burning smell. I replaced coils in case those are failing, contributing to the clothes not drying. Told customer it has great heat and new coils so if clothes still dont dry and they still smell burning, there isnt anything on the dryer side to do, but they should get vents cleaned. .; used 1 661570V (BELT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
GE REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55412
Nate
Job Details: 07/14/2021
"Fresh food is room temperature, and freezer is 56 degrees. Evaporator is not frosting over, despite compressor running. Fans all running. Sealed system issue.. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DISHWASHER
Model MISSING
Near Chaska, MN 55318
Paul
Job Details: 07/14/2021
"Complaint was unit not cooking, Needs new magnetron, Unit is missing model and serial number. Dana unit cant be fixed missing data tag, . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DRYER- GAS
Model NDG7800AWW
Near Burnsville, MN 55337
Delton
Job Details: 07/14/2021
"Replaced listed parts, tested and dryer is tumbling, heating and workin good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Apple Valley, MN 55124
Delton
Job Details: 07/14/2021
"Found that the motor is bad and dishwasher just fills and drains but never washes. Needs new motor/sump assembly. Part is on back order. Motor/sump assembly part# wpw10605058; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL00
Near Chaska, MN 55318
Phil
Job Details: 07/13/2021
The display on the fridge is not working at all. The unit needs a new main board. (by FW)
We serviced a
MAYTAG FREEZER
Model MQU1556AEW
Near Otsego, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, NO COOL. Inspected and found the fan blade had slid back and wasnt turning. Slid fan blade back to were it needs to be and now its working great. ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Wayzata, MN 55391
Phil
Job Details: 07/13/2021
None of the lights in the unit work. We need to order the light board. (by FW)