We serviced a
KENMORE REFRIGERATOR
Model 795.7205311
Near Eagan, MN 55122
Delton
Job Details: 10/26/2021
"Replaced ice maker, tested and ice maker cycles and no leaks. Ice maker is working good."
We serviced a
KENMORE REFRIGERATOR
Model 253.742727
Near Maple Grove, MN 55369
Seth
Job Details: 10/26/2021
Customer complains refrigerator door does not close properly Freezer is not cooling. Upon arrival and inspection I found the defrost timer had stalled I advanced it compressor started for a second then locked up And made a bad noise. I pulled unit and inspected compressor and could not get it to restart. This fridge has a failed sesled system. The refrigerator door is physically bent its making contact And rubbing a hole in the liner. Fridge would need a door. Please transfer; saved tckt
We serviced a
GE DISHWASHER
Model GDT580SMF0ES
Near Elk River, MN 55330
Matt
Job Details: 10/26/2021
"Customer complaint is, GOES THROUGH THE CYLCE AND NO WATER ENTERING THE DW. Inspected and tested. Found the flood switch has failed. Quoted customer to install new flood switch. Customer approved repairs. Installed new flood switch and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS7
Near Hopkins, MN 55305
Nate
Job Details: 10/26/2021
"Uninstalled control board. Took video of wire connections for reference when I return. Customer put screws for board in their kitchen desk drawer. DW how should I send this to circuit board medics?; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER- GAS
Model LDG8404AAE
Near Minneapolis, MN 55406
Nate
Job Details: 10/26/2021
Dryer not running. Found a bad motor. Quoted customer. 30 year old dryer.
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, MN 55124
Delton
Job Details: 10/26/2021
"Replaced motor and seals, tested and dishwasher no longer leaks and is working good."
We serviced a
KENMORE DRYER- GAS
Model 110.7893279
Near Eagan, MN 55123
Delton
Job Details: 10/26/2021
"Replaced parts, tested and dryer is quiet, tumbling, heating and working good.; used 1 4392067 (), and 1 279787 (MOTOR) from stock, pckd up 1 Wp697772 (Blower wheel)"
We serviced a
MAYTAG DRYER- GAS
Model MDG2500BWW
Near Elk River, MN 55330
Matt
Job Details: 10/26/2021
"Customer complaint is, NOT HEATING AND MAKES TERRIBLE BANGING NOISE. Inspected and tested. Found the blower wheel had cracked and was loose and wore a hole through the housing. Needs a new blower housing and wheel. Installed new blower housing, blower wheel and retaining ring. Tested dryer and its getting to hot with vent connected. Temperatures are good with vent disconnected. Air flow on back of dryer is 34mph and outside its only 15mph. Dryer is not venting sufficiently. Advised customer to not use dryer until they address the venting issue. ; pckd up 1 WP9703438 (Retaining ring)"
We serviced a
FISHER PAYKEL WALL OVEN- ELECT
Model WOTD-230
Near Saint Michael, MN 55376
Matt
Job Details: 10/26/2021
"Customer complaint is, RANGE CONTROL NOT WORKING. Customer said that the top oven doesnt work unless there using the lower oven. Inspected and tested. Top oven preheated and was holding consistent temperatures. Both ovens have their own relay boards, so that doesnt make sense to me, but oven is operating normal for me now."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minnetonka, MN 55345
Phillip
Job Details: 10/26/2021
A mouse had chewed a hole through the drain hose. I replaced the drain hose. tested good no more leaks.
We serviced a
LG DRYER- GAS
Model DLGX7188WM
Near Shorewood, MN 55331
Phillip
Job Details: 10/26/2021
"I started the dryer but it did not heat. I test each component and then put back together. The dryer started heating. The longer I ran it, it stoped heating. All the thermostats tested good a d the gas coils tested good. I found the relay on the board was failing. The board needs to be replaced, not serviceable. I could mot locate the board in stock. EBR36858804 control ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D1WW
Near Medina, MN 55340
Phillip
Job Details: 10/26/2021
The customer said that when it starts to agitate fast it really starts to bang hard. They said they can hear throughout the house. It took a while of testing but it finally acted up for me. The following parts are needed for the repair. The tub hangs low and slightly to the right. When it started to agitate the basket was moving too. To me it was a little louder than normal in spin . It may also need the motor assembly but not sure please add it. Wont use it if not needed. Front Rod-2-WH16X10158Rear rod-2-WH16X10159Machine shaft WH38X10019Bearing WH2X1198Motor with inverter WH20X10093; states that autho needed
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW6800WL1
Near Corcoran, MN 55340
Phillip
Job Details: 10/26/2021
"The washer was not draining very fast. I removed the drain pump and found some pieces of cloth in the pump, the pump propeller was also bad. I replaced the drain pump and tested. It drains and spins good now. ; used 1 W10536347 (CABRIO DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LEQ9030PQ0
Near Robbinsdale, MN 55422
Nate
Job Details: 10/26/2021
Has a broken door switch. I replaced the broken door switch and it works great now. .; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55418
Nate
Job Details: 10/22/2021
Fresh food warm. Evaporator is 25% frozen. It has a sealed system issue. Customer buying a new fridge. Cleaned it out though. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Minnetonka, MN 55343
Nate
Job Details: 10/22/2021
"Dishwasher dead. Found wires in the junction box not connected. Reconnected the wires, runs great now."
We serviced a
GE WASHER TOP LOAD
Model GTW810SPJ1MC
Near Eagan, MN 55122
Delton
Job Details: 10/22/2021
"Customer says it will be really loud grinding when in agitate. I ran test and did not get it to replicate the grinding sound. Washer fills, agitates, drains and spins. Cannot find issue. They will call back and record issue if happens again."
We serviced a
LG REFRIGERATOR
Model LFC21776ST/06
Near Minneapolis, MN 55416
Phillip
Job Details: 10/22/2021
There was frost and ice build up in the freezer. The freezer door was not shutting evenly. I aligned draw and made sure it shuts good now. The customerdefrosted the freezer.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Chaska, MN 55318
Phillip
Job Details: 10/22/2021
The microwave does not heat. After testing Im getting 12 amps but it wont heat. It needs a magnetron and diode. Magnetron 2m248he8 ; ordrd 1 W11256462 (Dioed)
We serviced a
KENMORE DRYER- GAS
Model 110.6681269
Near Eagan, MN 55123
Delton
Job Details: 10/22/2021
"Found that dryer is getting very hot inside drum and then shuts off until it cools down and overload limit resets and will turn on again. Disconnected dryer vent, tested heat and dryer cycles on and off normally and never shuts off. I attach vent and dryer overheats and shut off. Dryer vent runs through basement ceiling and i am able to move the whole dryer vent, based on that it appears that vent is disconnected in the ceiling. Also the outside vent into house it crushed from 4inch opening to maybe 2 inch. Appears that it was bent enough to get it to fit? I explained to customer that vent would need to be fixed and to try their association and see if they cover it, otherwise suggested Dryer Vent Wizard."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGEF3055KFC
Near Osseo, MN 55311
Seth
Job Details: 10/22/2021
"F11 error, shorted UI. I replaced the failed UI and repaired a burnt terminal and tested the range. It is now fixed.; pckd up 1 55-5304495520 (Board)"
We serviced a
KENMORE RANGE- GAS
Model 79073433311
Near Champlin, MN 55316
Seth
Job Details: 10/22/2021
Not heating. I replaced the failing ignitor and tested the range it is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG7027G1US
Near Bloomington, MN 55420
Delton
Job Details: 10/22/2021
Customer states that dryer does work and dry clothes but will turn on and off by itself until he comes in and opens/closes door and turns on/off dryer again. I run test and dryer is working good. I found that wrinkle free setting is turn on it will run for 30 seconds every 5 minutes up to 24 hours to prevent wrinkling. I showed him in the manual where it says that. Dryer is working good as Im here.
We serviced a
LG RANGE- DUAL FUEL
Model LDG4313BD/00
Near Minneapolis, MN 55437
Delton
Job Details: 10/22/2021
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
DACOR RANGE- GAS
Model RSD30S
Near Minneapolis, MN 55424
Nate
Job Details: 10/22/2021
Soldered new relay on board. Heats great now.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSJ
Near Apple Valley, MN 55124
Delton
Job Details: 10/22/2021
"Found that igniter is not coming on. Found that the oven gas valve is bad, is open. .; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.9584991
Near Minneapolis, MN 55431
Nate
Job Details: 10/22/2021
"Gives an F1 error code. Touchpad, all buttons work. Looked up control board but cant find anyone who has it. DW can you please see if you can find it? ; O-emld tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model ZISS420DRJSS
Near Maple Grove, MN 55311
Seth
Job Details: 10/22/2021
Built-in fridge was not cooling when I arrived. I tested and found the compressor inverter relay board was getting appropriate signal from the main control board but it was not starting the compressor. I swapped out the control board and the machine began cooling instantly.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/02
Near Minnetonka, MN 55345
Seth
Job Details: 10/22/2021
Not dispensing water or making ice. Filter was not nested 100% and filter head was frozen. I thawed the head and re-installed the filter. The fridge is now fixed.
We serviced a
GE DRYER- ELECTRIC
Model DBXR45385WW
Near Mound, MN 55364
Seth
Job Details: 10/22/2021
The unit is loud and the automatic cycles are not completing when they should. Upon arrival and inspection I found the front bearing and glide failed. I replaced them and tested temps with a thermal couple in the cavity. Machine instantly short cycled and raised above 250?F. I checked the vent and it is 100% blocked. Customer will clean the vent. Note someone has cut the back of the case out of this machine and it may physically cause problems noises and failures.; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS109BSS00
Near Chaska, MN 55318
Phillip
Job Details: 10/22/2021
The whole unit was dead. I found the control fuse was open. The fuse was replaced last November. I replaced the fuse. Its working good now. When I pulled the oven out and tilted it down so I could remove the control panel screws the bottom edge of the oven scraped against the wall. I showed the customer what happened. I added pics of the wall. ; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, MN 55124
Delton
Job Details: 10/22/2021
"Leaking from motor, also all gaskets are ripped/corroded. Ordering parts and rescheduling.; ordrd 1 154844301 (Wash motor) and 1 154701001 (Splash sheild) and 1 154827601 (Door gasket) and 1 809006501 (Bottom gasket)"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXVW1
Near Minneapolis, MN 55438
Phillip
Job Details: 10/22/2021
The range is making a buzzing noise. The noise is coming from the clock. I checked the power cord connection and all the wires and connectors. It would need a new clock. Clock-3149836; states that autho needed
We serviced a
DACOR MICROWAVE
Model DCM24S
Near Eden Prairie, MN 55344
Phillip
Job Details: 10/22/2021
The unit was completely dead. I pulled it out and found that the 20 amp fuse was bad. The two door latch screws were loose so the door was not shut incorrectly. I tighten the screws replaced a fuse and its working good now. ; used 1 MICRO2 (20 AMP FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT2SHMXMS04
Near Minneapolis, MN 55406
Nate
Job Details: 10/22/2021
"Fresh food is warm. Lots of frost in freezer. Steamed out freezer. Drain pan was frozen over. Steamed out drain, water drains well now. Steamed out 3 vents into fresh food section. Can feel the cold air coming down into the fresh food now. Tenant will call to make payment later."
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PL3N
Near Minneapolis, MN 55407
Nate
Job Details: 10/22/2021
"Dryer not drying clothes. With vent connected, gets up to 160, same with vent disconnected. Airflow outside is 28 mph. Replaced coils and thermostat. Vacuumed all lint out. Tested moisture sensors they test good. Everything runs great. ; used 1 WP8577274 (THERMISTOR), and 1 5303931775 (COIL KIT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55410
Nate
Job Details: 10/22/2021
Not draining. Cant find any restrictions in drain line. Ordered new drain pump. Coming back to install. ; ordrd 1 00631200 (Drain pump)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Chaska, MN 55318
Phillip
Job Details: 10/22/2021
The microwave does not heat. After testing Im getting 12 amps but it wont heat. It needs a magnetron and diode. Magnetron 2m248he8 ; ordrd 1 W11256462 (Dioed)
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.9584991
Near Minneapolis, MN 55431
Nate
Job Details: 10/22/2021
"Gives an F1 error code. Touchpad, all buttons work. Looked up control board but cant find anyone who has it. DW can you please see if you can find it? ; O-emld tckt , states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, MN 55124
Delton
Job Details: 10/22/2021
"Leaking from motor, also all gaskets are ripped/corroded. Ordering parts and rescheduling.; ordrd 1 154844301 (Wash motor) and 1 154701001 (Splash sheild) and 1 154827601 (Door gasket) and 1 809006501 (Bottom gasket)"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXVW1
Near Minneapolis, MN 55438
Phillip
Job Details: 10/22/2021
The range is making a buzzing noise. The noise is coming from the clock. I checked the power cord connection and all the wires and connectors. It would need a new clock. Clock-3149836; states that autho needed
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55410
Nate
Job Details: 10/22/2021
Not draining. Cant find any restrictions in drain line. Ordered new drain pump. Coming back to install. ; ordrd 1 00631200 (Drain pump)
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Minneapolis, MN 55442
Nate
Job Details: 10/21/2021
Fridge dead. Found a bad main PCB. Ordered new one WR55X10996. Coming back Wednesday to install. ; ordrd 1 WR55X10996 (Main PCB)
We serviced a
WHIRLPOOL DRYER- GAS
Model TGDS680EQ2
Near Minneapolis, MN 55412
Nate
Job Details: 10/21/2021
Dryer is not heating. Found the gas was turned off. Used blue liquid to make sure there were no gas leaks. Runs and heats great.
We serviced a
KENMORE RANGE- GAS
Model 790.310438
Near Eagan, MN 55122
Delton
Job Details: 10/21/2021
"Found that. Igniter is weak and not turning on heat and will sometimes smell gas. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW0
Near Osseo, MN 55369
Seth
Job Details: 10/21/2021
"Errors and not completing the cycle. I found these errors F5E3 - lid lock, F7E0 - power loss, F0E3 - overloaded, F7E8 - motor overheat, F2E1 - stock button, F5E3 - lid lock. I tested washer and the lid lock for sure is bad. The main control board keeps dropping power intermittently. Customer will call and let us know if they want to move forward. W10812421, W10810403"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2 11
Near Elk River, MN 55330
Matt
Job Details: 10/21/2021
"Customer complaint is, LEAKING UNDERNEATH. Inspected and tested. Found the door boot is ripped in like five spots. Customer said that a piece of clothing with a zipper got stuck in there. Washer shakes quite a bit when it goes into a spin, but sounds good in a high spin. Im thinking its in the beginning stages of the spider failing but not sure. Quoted customer to install new door boot. Customer declined repairs and is probably just going to replace it."
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Elk River, MN 55330
Matt
Job Details: 10/21/2021
"Customer complaint is, WORKED TWICE & NOW NOT AGAIN. Inspected and found it was dead again. I was able to get it to turn on by playing with the jumper harness that goes from house power to the board. Im going to order a new jumper harness. Part on order. ; ordrd 1 WD21X23559 (Jumper harness)"
We serviced a
GE WASHER FRONT LOA
Model GFWN1100D0WW
Near Rogers, MN 55374
Phillip
Job Details: 10/21/2021
I found the washer is filling slow with cold water. The valve is not plugged. It needs a new valve. ; ordrd 1 WH13X10029 (Water valve)
We serviced a
GE REFRIGERATOR
Model DFE29JMDAES
Near Osseo, MN 55311
Phillip
Job Details: 10/21/2021
The freezer is not cooling well. I removed the evaporator cover and found the frost pattern is weak and a ball of frost is building up on the Evaporator. Advised the customer they need to replace the unit.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6095299
Near Otsego, MN 55330
Matt
Job Details: 10/21/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Quoted customer to install new element. Customer approved repairs. Installed new heating element and tested. Dryer is heating great. Dryer is now fixed. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model NOTAVAILABLE
Near Osseo, MN 55311
Seth
Job Details: 10/21/2021
"Overload had failed compressor not running. I replaced the overload, fridge began cooling instantly..; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 PRO41 () from stock"
We serviced a
BOSCH DISHWASHER
Model SHE68315UC/18
Near Plymouth, MN 55446
Seth
Job Details: 10/21/2021
I replace the headlight assembly with the newly designed part. I tested and it did not leak.
We serviced a
MAYTAG RANGE- GAS
Model MGR7662WW0
Near Otsego, MN 55330
Matt
Job Details: 10/21/2021
"Customer complaint is, OVEN NOT KEEPING SET TEMP. Inspected and tested. Found the oven is preheating great, then after a while it doesnt ignite. Im ordering the spark wire harness and spark module. Installed new spark wire harness and spark module and its doing the same thing. Ordering a new ignitor. Part on order. ; ordrd 1 WP9758079 (Bake ignitor)"
We serviced a
MAYTAG STACKED WASHER
Model LSG7806AAE
Near Big Lake, MN 55309
Matt
Job Details: 10/21/2021
"Customer complaint is, NOT FINISHING A CYCLE. NOT SPINNING THE CLOTHES. Inspected and tested. Its not draining. Found a sock in the drain pump. Quoted customer to remove sock. Customer approved work. Removed sock and tested. Washer is working great. Washer is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHX3AR56UC/07
Near Minneapolis, MN 55422
Seth
Job Details: 10/21/2021
"Not starting, taking commands. Part is on order this dishwasher is installed very atypically I will need at minimum two timeslots maybe three to accomplish this work as it is across the kitchen beside the fridge and all plumbing and power comes in through the floor via an access panel in a basement bedroom ceiling. ; ordrd 1 00705047 (Board)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Rogers, MN 55374
Seth
Job Details: 10/21/2021
"Complaints, Rack rolls off door, wheels falling off the top rack side, bad side shields, failed lower seal, and bad door switch. ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY010
Near Albertville, MN 55301
Matt
Job Details: 10/21/2021
"Customer complaint is, AFTER REPLACED FILTER ICEMAKER NOT SENDING OUT ICE. Inspected and tested. Found the ice maker was continuously cycling and not filling with water. I was able to jump the valve and it filled with water. The ice maker has failed. Quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 W10882923 (ICEMAKER) from stock"
We serviced a
BOSCH DISHWASHER
Model SHE68TL5UC/03
Near Minneapolis, MN 55408
Nate
Job Details: 10/21/2021
"Not draining well. Drain pump is NLA. Cleaned a ton of debris out of the filter. After cleaning lots of food and plastic out, customer said they didnt put the filter in all the way after I was here. Pump couldnt drain due to all the debris. Cleaned it all out, drains great now."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WGE745C0FS00
Near Albertville, MN 55301
Matt
Job Details: 10/21/2021
"Customer complaint is, DIAL ON TOP LEFT OFR BURNER- TRIPPLE BURNER IS STRIPPED & STAYS ON. Inspected and tested. Found the knob was stripped. Needs a new knob. Quoted customer to send them a knob. Customer approved repair. Ordered knob and sent it directly to the customer to install. ; pckd up 1 W11517335 (Knob)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE5500AYW
Near Burnsville, MN 55306
Delton
Job Details: 10/21/2021
Ran and checked dryer. Temperature is cycling good with vent attached and disconnected. No problem found Dryer is working good as Im here.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW0
Near Minneapolis, MN 55437
Delton
Job Details: 10/21/2021
Washplate splined are stripped and not agitating. Ordering washplate and rescheduling.; ordrd 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSS0
Near Minneapolis, MN 55417
Delton
Job Details: 10/21/2021
"Replaced door gasket and deflectors, tested and no leaks. Dishwasher is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSS02
Near Minneapolis, MN 55417
Delton
Job Details: 10/21/2021
"Upon further inspection found that the dispenser housing plastic tabs that hold the ice door flap has broke off (see picture) says part is not repairable, would need whole new door. Plus the other parts. Also customer said the snack bin falls out, the snack shelf that holds bin tabs broke so would need shelf (w10508993) and bin (w11497323) are these repairs covered?; saved tckt"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Rogers, MN 55374
Seth
Job Details: 10/21/2021
Not spinning not ringing out clothes. The transmission gearbox has failed. The hub gears are stripped and it has the old style splutch gears. I could not remove the wash plate. I quoted these items to the customer they will call and let us know if they want to move forward
We serviced a
KENMORE DRYER- GAS
Model 11070612990
Near Saint Michael, MN 55376
Seth
Job Details: 10/21/2021
Idler failed and belt was ruined. I installed a dryer repair kit and cleaned the cavity. The dryer is now fixed. Please call and collect from customer.; used 1 4392065 (REBUILD KIT) from stock
We serviced a
KENMORE REFRIGERATOR
Model 795.7205311
Near Eagan, MN 55122
Delton
Job Details: 10/21/2021
Found that the ice maker mold is etched and ice is not fully releasing and when it refills it overfills and leaks onto ice cusing ice block. Ordering new ice maker and rescheduling.; ordrd 1 Aeq731120203 (Ice maker)
We serviced a
DANBY REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55419
Nate
Job Details: 10/21/2021
"Fridge not cooling. Found a loose wire to the compressor. Compressor was unplugged from one wire. Tightened up wire, reconnected, compressor and condenser fan immediately began running. Fridge cooling down. If it warms up again, its because compressor is failing and shuts down. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE WASHER TOP LOAD
Model WBSR3140G2WW
Near Minneapolis, MN 55426
Phillip
Job Details: 10/21/2021
"The washer will not drain. I found the washer tub full of water. The showed me that the timer is failing, you have to hold the skirt and the knob to turn it. I put it to a drain , the drain pump buzzes and makes a lot of noise but does not drain. The front of the cabinet is bent and the front upper support is broken. The suspension rods are hanging down. The main pulley has been digging into the bottom. The apron is also bent. The front was off when I got here. They said they have been using without the front of for a while. I needs a drain motor, timer, upper support. There may be more but thats all I found for now. Timer WH12X10350Apron bracket WH49X20925Drain pump WH23X10030; snapped 6 QuickPics, states that autho needed"
We serviced a
KENMORE RANGE- GAS
Model 362.742213
Near Minneapolis, MN 55417
Nate
Job Details: 10/21/2021
"Oven running at 485 when set at 350. Recalibrated, still running between 390 and 450 after 20 minutes. WB20K8. Can you see if you can find it? ; O-emld tckt"
We serviced a
AMANA DRYER- GAS
Model NGD4655EW2
Near Minneapolis, MN 55423
Nate
Job Details: 10/21/2021
"Not heating. Had a bad coil assembly. Replaced, heats great now."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58H9970WS
Near Minneapolis, MN 55422
Nate
Job Details: 10/21/2021
"Upper oven doesnt heat up to where its supposed to be. Ran it for half hour. When set at 350 it runs at 354. When set at 450 it runs between 435 and 459. Everything runs perfectly. Customer mentioned a burnt rubber smell. And loud fan. Fan is quiet. I took back panel off. Removed electrical tape from connector, put on new connector. Cleaned up some charred oil that seems to have come out the back with the lower oven running hot again after a year of it not running hot. Told customer this will need to burn off and should get better with time."
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Osseo, MN 55311
Nate
Job Details: 10/21/2021
"Motor runs a little loud. Replaced it, runs great now. Much quieter. Everything else looks good in dishwasher. Nice dishwasher."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4800XQ4
Near Minneapolis, MN 55426
Phillip
Job Details: 10/21/2021
"The dryer drum does not spin . The belt had fallen off the pulley. The belt was tattered and the rear rollers were stuck. I replaced the belt, rollers and Idler with the repair kit. ; used 1 4392067 () from stock"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minnetonka, MN 55345
Phillip
Job Details: 10/21/2021
The drain pump will not stop pumping and a leak fault code on the display. I start a dishwasher is filled and washed without leaking soon as it went into a drain water start pouring out from the back I pulled the drain hose under the sink and found a big hole in the drain hose. Mice have chewed a hole into the drain hose. Im ordering the drain hose.; ordrd 1 00744881 (Drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVQ1
Near Minnetonka, MN 55345
Phillip
Job Details: 10/21/2021
"The customer said waters leaks down from the bottom of the door area. I removed the door front and ran the dishwasher. Right away I saw water leaking from the vent. The vent deflector cover was on upside down and not secure all the way. I put the cover on right but it does not snap in place like it should. Its still leaking from the vent. It needs the new cover, gasket and vent assembly. Parts are listed. I had trouble finding the deflector cover. Please research the part and contact the customer. Deflector cover 8575892Gasket WP8269259Vent WP8558980; states that autho needed"
We serviced a
LG DRYER- GAS
Model DLGX8101V
Near Minnetrista, MN 55359
Phillip
Job Details: 10/21/2021
The customer said the dryer worked for about 8 to 10 loads. Turn the dryer on and it started to heat and heated for about 10 minutes. Its now doing the same thing where they igniter glows and then goes out. I called Phil and we went through the control board and the gas valve and everything is still testing good on the dryer. Advise the customer that they could have a gas supply pressure issue. And have the gas pressure tested. I am finding no regulator to regulate the amount of gas pressure to the dryer. The regulator that I replaced could be internally bad now. The pressure has to be checked and fixed frost before we can replace the valve if needed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Otsego, MN 55301
Matt
Job Details: 10/20/2021
"Customer complaint is, LEAKS AT HINGES BOTH SIDES INTERMITTENTLY BUT MORE OFTEN THAN NOT. Inspected and tested. Its leaking on the right bottom corner when it changes from the top to the bottom spray arm. Found there are no side splash shields. Quoted customer to install splash shields. Customer approved repairs. Installed splash shields and tested. Dishwasher is working great and I never saw it leak after I replaced the shields. Dishwasher is now fixed. ; used 1 154701001 (SPLASH SHIELD KITS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Apple Valley, MN 55124
Delton
Job Details: 10/20/2021
"Found that outlet dishwasher was plugged into was bad and flaky. Ran to another outlet and dishwasher is running and working good. Customer still wanted to fix dishwasher to cabinet so it wasnt loose. Customer approved estimate. Replaced bracket on dishwasher and added bracket to cabinet for granite countertop. Dishwasher is running and working good.; used 1 WP8269145 (MOUNTING BRACKET), and 1 W10426979 (MOUNTING BRACKET) from stock"
We serviced a
GE DRYER- ELECTRIC
Model DJXR433EC2WW
Near Saint Michael, MN 55376
Phillip
Job Details: 10/20/2021
"The runs but takes a long time to dry. I did a air flow test, the dryer only heats to 170 and it took a long time to get there. The air flow is completely poor. The dryer vents up out the roof. I removed the front and cleaned the blower housing. I also cleaned off the front glides. I advised the customer to have the duct cleaned ASAP."
We serviced a
KENMORE DISHWASHER
Model 665.175122
Near Otsego, MN 55330
Matt
Job Details: 10/20/2021
"Customer complaint is, STILL LEAKING. Customer said it doesnt leak every time. Inspected and tested. Ran dishwasher for almost 40 minutes and it never leaked. Im not sure whats going on here because it has never leaked for me. Dishwasher is operating normal for me. If this continues, I think they need to get a second opinion on this."
We serviced a
GE DISHWASHER
Model PDT715SFN0DS
Near Monticello, MN 55362
Phillip
Job Details: 10/20/2021
The dishwasher will not finish the cycle on a normal cycle and sometimes on a heavy cycle. After running it for a while and going through a diagnostics I found that the drain pump is intermittently not draining. Theres nothing stuck in the drain pump the propeller is just stripping at times. It needs a new drain pump. I called the customer and gave him a quote Im coming back out Monday.; ordrd 1 WD19X25461 (Drain pump)
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR7648PQ1
Near Corcoran, MN 55340
Phillip
Job Details: 10/20/2021
The dryer is not heating. The dryer would start to heat but did not continue to cycle the heat on. I found the gas coils were failing. I replaced the coils. The air flow is pretty weak. I advised the customer to have the dryer duct cleaned out ASAP. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE WASHER FRONT LOA
Model NOTAVAILABLE
Near Apple Valley, MN 55124
Delton
Job Details: 10/20/2021
"Washer will shut off intermittently when trying to start. Found that washer tub makes grinding sound when spinning tub. Appears that it is MCU issue as well as possible bad tub. Model and serial number are rubbed off and cant verify, either way bearings might be bad. Not repairable?; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM2650HWA
Near Minneapolis, MN 55405
Nate
Job Details: 10/20/2021
"Not spinning. LE error. Found a bad hall sensor. Replaced, runs great now. Ran through full speed wash. No issues. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXEMMWS00
Near Minneapolis, MN 55426
Nate
Job Details: 10/20/2021
I could not get the refrigerator to leak. It leaked the day I was out here and has not leaked since then. I just connected the waterline coming to the refrigerator and made sure there was no water coming out of it. I disconnected power to the water valve and disconnected the waterline from the valve to the icemaker and made sure that was totally clear. I poured water down the evaporator drain and no water leaked out of the drain pan underneath the fridge. Customer is going to keep their fridge out and they have towels down along the baseboard and the back wall to see if they can figure out where the water is coming from.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55409
Nate
Job Details: 10/20/2021
"Heater not coming on and drain frozen. Installed better heat probe and new bi metal. Steamed everything and it runs great now. No charge for parts or labor. ; used 1 819043 (DRAIN HEAT PROBE), and 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
AMANA DRYER- GAS
Model NGD4600YQ3
Near Eden Prairie, MN 55346
Phillip
Job Details: 10/20/2021
The customer said the dryer has a burnt smell and it gets on the clothes. The air flow is poor. The dryer is on the first floor and it vent two stories up out the roof. I removed the front and found a lot of lint build up. I cleaned the lint and oiled the rollers. The dryer heats up to 200 degrees. I advised the customer to have the dryer duct cleaned ASAP.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFS4473LW0
Near Minneapolis, MN 55426
Nate
Job Details: 10/20/2021
"Washer was running super loud and then smoked. Found a bad bearing. Has a tough time sensing loads. Also smells do to a moldy boot. "
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED94HEXW1
Near Eden Prairie, MN 55347
Phillip
Job Details: 10/20/2021
When the dryer runs it makes a squeak noise. The idler pulley was bad. I replaced the idler pulley and vacuumed out the dryer. It sounds good now. ; used 1 279640 (ROLLER) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF455ARGSGR/AA
Near Loretto, MN 55357
Seth
Job Details: 10/20/2021
Customer complains that the unit will add spin and complete cycle. Upon arrival and inspection I found the unit had been uninstalled and was torn apart. Started diagnosing and found the front maam sensor had a broken wire. I repaired the wire and tried to test it but it still did not function. I pulled the rotor off and found the stater was damaged with broken wires. The status LED would not light on the main power control board. I quoted the three failed parts of the customer but cost to repair exceeded the value of the nine year old washer. He will just replace it
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD9600TW1
Near Rogers, MN 55374
Seth
Job Details: 10/20/2021
Not drying well. Plugged vent was found. Temps ran high and only 12 mph at the side of the house. Customer will have their vent cleaned.
We serviced a
MAYTAG DISHWASHER
Model MDB8751BWS
Near Elk River, MN 55330
Matt
Job Details: 10/20/2021
"Customer complaint is, NOT COMING ON- POPS BREAKER. Inspected and tested. Found the control panel has failed. Needs a new control panel. Part on order. Customer requested return trip for 11/1.; ordrd 1 6-919829 (Control panel)"
We serviced a
KENMORE REFRIGERATOR
Model 795.7401341
Near Eden Prairie, MN 55347
Delton
Job Details: 10/20/2021
Found that this is an LG fridge and is a no cool. Has the LG compressor issue. I informed customer that there was a class action lawsuit for their compressors and best bet would be to contact Kenmore and see if they will cover the repair costs since it is a major repair. Customer will contact kenmore and see what they say or look into purchase new fridge.
We serviced a
KENMORE WALL OVEN- GAS
Model 790.490634
Near Big Lake, MN 55309
Matt
Job Details: 10/20/2021
"Customer complaint is, TOP OVEN WONT HEAT. Inspected and tested. Found the safety thermostat has failed. Quoted customer to install new thermostat. Customer approved repairs. Part on order. Customer requested return trip for the 29th. ; ordrd 1 318004900 (Thermal switch) and 1 318003606 (Safety thermostat)"
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.933319
Near Chaska, MN 55318
Phillip
Job Details: 10/20/2021
A couple of the burners are not working properly. I replaced all 4 burners and the receptacle for the bad burners. Everything came in a kit. I showed the customer what I repaired and that now everything is working. ; used 1 4392061 (COIL BURNER KIT) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.7893279
Near Eagan, MN 55123
Delton
Job Details: 10/20/2021
"Found that motor is weak. Customer approved estimate and also wanted to replace rollers, belt, idler. To rebuild dryer. Ordering parts and rescheduling.; ordrd 1 Wp697772 (Blower wheel) and 1 279640 (Idler wheel) and 1 661570 (Belt) and 1 Wpw10314173 (Roller) and 1 279787 (Motor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Saint Michael, MN 55376
Matt
Job Details: 10/20/2021
"Customer complaint is, NOT COOLING/FREEZING. Customer said it completely stopped cooling. They unplugged it and cleaned it out and let it defrost. Plugged it back in and its been working for the last 3 days. Inspected and found both compartment temperatures are good. Compressor and all fans are running. Refrigerator test good and is operating normal."
We serviced a
KENMORE REFRIGERATOR
Model 795.755444
Near Eagan, MN 55123
Delton
Job Details: 10/20/2021
Refrigerator was unplugged when i am here. Refrigerator is in garage. Floor was uneven and leaning forward so doors would open when i bumped the fridge and freezer door rails are broken and not lining up correctly and left side freezer door will pop open slightly. I raised the front of fridge so fridge doors wont self open and gravity keeps doors closed. Freezer door rails would need to be replaced for freezer door to open and close correctly otherwise customer really needs to push door closed to seal it. Evaporator fans are running and working good and suspect that fridge was not sealing causing ice build up and fan to stop. Customer will try now with the fridge is level and see if it keeps food cold. They will all back if they want to proceed with freezer door rail repair. (4975jj2007e and 4974jj2005f)
We serviced a
BOSCH DISHWASHER
Model SHU8805UC/14
Near Chaska, MN 55318
Phillip
Job Details: 10/20/2021
"The complaint is the dishwasher will fill but does nothing else and soap sits in the bottom. I started the dishwasher, it fills and then there a noise from the wash motor. After testing I found the propeller on the wash motor is bad. I can feel the propeller and spin it with my finger. It needs a new wash motor. I was unable to locate the part In stock. Circulation motor-00239144The water valve under the sink was also stuck so I was unable to turn the water off. ; snapped 1 QuickPics, states that autho needed"