We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW01
Near Eden Prairie, MN 55344
Paul
Job Details: 07/15/2021
Replaced motor and belt and tested issue fixed. Call and collect funds.
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JJW9627DDS
Near Eden Prairie, MN 55347
Paul
Job Details: 07/15/2021
Complaint was unit temps not at 350.Explained how oven actually run temps and what to expect. Call and had customer turn both ovens on 20 minutes before arriving. Took temps in both ovens and found no failures. Temps are great.
We serviced a
FRIGIDAIRE RANGE- GAS
Model GLGF366ABD
Near Minneapolis, MN 55406
Nate
Job Details: 07/15/2021
"Oven not heating or igniting, and when it does actually ignite, its a big poof. Bad ignitor. Replaced and used 12400035 because I used both of the other flat ignitors yesterday. Heats great now. Also, cooktop hasnt been working great but it works perfectly for me.; used 1 12400035 (IGNITER) from stock"
We serviced a
GE MICROWAVE
Model SCA1001KSS02
Near Chaska, MN 55318
Paul
Job Details: 07/15/2021
"Complaint was unit not latching. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS3
Near Mound, MN 55364
Seth
Job Details: 07/15/2021
"Dispenser that was ordered was the wrong one. I came and watched machine I found electrical signal 120 V was sent to the dispenser for one second indicating that the unit was not designed for a wax motor. I installed my truck stock dispenser with a solenoid and it worked flawlessly.; used 1 WPW10199696 (DISPENSER) from stock, states that autho needed"
We serviced a
LG WASHER TOP LOAD
Model WT7200CV/00
Near Plymouth, MN 55447
Seth
Job Details: 07/15/2021
Customer complains that the washer squeaks during the spin cycle at a specific RPM. I watched a video supplied by the customer and it had a typical squeak from a worn bearing. While I was on site I could not duplicate issue. My observations are the floor in the room is not stable. While unit is in spin cycle you can physically feel the floor moving. The grout is cracked on all the tile on that floor. I put my level on the countertop that its not connected to the washer I could watch it physically move. Then unit needs a shifter assembly and a rotor although I am uncertain this is actually what the unit needs. I recommended they get some anti-vibration feet and find out what is going on with the floor.
We serviced a
GE DRYER- GAS
Model GTDP740GD0WW
Near Chaska, MN 55318
Paul
Job Details: 07/15/2021
Complaint was unit popping GFCI Moved to different outlet unit runs great. Told customer unit can run on GFCI
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Edina, MN 55439
Nate
Job Details: 07/15/2021
"Unit dead. Needed new board. Replaced control board, immediately started running. Also, when I got to house, fridge was pulled 5 inches out from wall. Noticed that if fridge is closer than 3 inches to wall, the coupling connecting the copper water line to the plastic line leaks.. Will want to have a plumber fix that. ."
We serviced a
SAMSUNG DRYER- GAS
Model DV45H6300GG/A3
Near Minneapolis, MN 55416
Nate
Job Details: 07/15/2021
"Dryer dead. Found a blown thermal fuse. Customer cleaned out vent while I was here. Replaced the fuse, cleaned dryer and oiled rollers. Runs great now. Nice family. ; used 1 WP35001087 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER- GAS
Model MGDB755DW3
Near Minneapolis, MN 55416
Nate
Job Details: 07/15/2021
"After running the dryer a couple times it wont start. Found ventilation is bad. 30 behind dryer and 16 outside. Cleaned out lint from bulkhead, made sure that was cleaned out. Told tenant they will need to get the vent cleaned.. Dryer runs great."
We serviced a
GE REFRIGERATOR
Model ZFSB23DXASS
Near Minneapolis, MN 55416
Nate
Job Details: 07/15/2021
"Condensation builds up on left wall in fresh food section. Then gets moldy. Water leaks out onto floor. Spoke with GE tech support. They said this is a known issue. Temp sensor doesnt read temp right, runs cooling too long, then condensation builds up. The fix involves a new temp sensor and a special insulated foil tape that goes behind the sensor. I ordered the sensor, but cant find the tape. wr02x32504 foam is not available. It looks like you can maybe order it through GE? I attached a photo. Dana can you try and find the foil insulated tape? I scheduled customer for next Tuesday and quoted 200. L14 labor code; ordrng 1 WR55X10025 (Temp sensor)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA422PRHDWR/AA
Near Golden Valley, MN 55422
Nate
Job Details: 07/15/2021
Washer has been increasingly shaking and giving unbalanced error codes. After running the washer and doing diagnostics I found that this washer is a part of the Samsung recall. Gave customer the info on his options along with the number to call. He will follow up with Samsung and make a decision which way he would like to go. Nice family.
We serviced a
MAYTAG REFRIGERATOR
Model JFC2089HES
Near Chaska, MN 55318
Paul
Job Details: 07/15/2021
Complaint was unit not making ice. Cubes are so small its binding. Needs to replace filter.
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG617SIW0
Near Minneapolis, MN 55419
Delton
Job Details: 07/15/2021
"Drum not tumbling motor just hums. Cannot spin tub by hand. Found that there was a piece of plastic lodged between drum and edge of cabinet. Looks like some kind of packaging material (see picture) removed item, tested and drum now spins and is tumbling, heating and working good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Plymouth, MN 55446
Seth
Job Details: 07/15/2021
The inspection panel is loose because its missing a screw. Replace the screw and insert unit open and close properly. I started unit on the rinse only cycle it started and cycled. I drained and completed testing. Dishwasher is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Plymouth, MN 55446
Seth
Job Details: 07/15/2021
Water leaking from bottom of the freezer. Upon arrival and inspection I found the defrost drain was blocked with a ball of hair. I steamed out the drain and dried out the cavity. The fridge is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM3360HVCA
Near Maple Grove, MN 55369
Seth
Job Details: 07/15/2021
"Loud in spin, 1/8 in play in the rear main bearing. I quoted replacement. ."
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG427UIW0
Near Otsego, MN 55301
Seth
Job Details: 07/15/2021
"Not tumbling, underwater in the fan. I removed them and tested. The dryer is now fixed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA-03
Near Saint Michael, MN 55376
Seth
Job Details: 07/15/2021
Filter changed then water dispenser stopped working. Upon arrival and inspection I found the icemaker still worked but the dispenser did not. Temperatures on the ice bladder were below freezing. I took 20 minutes and thawed out the dispenser valve and water tank. I was unable to get water to flow again. I quoted replacement but water filter assy filter is no longer available from Samsung. Because the water filter has been discontinued even if we replace existing parts that we cannot guarantee the dispenser will work because Per the manufacture an OE filter must be used and they are no longer made.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Saint Michael, MN 55376
Seth
Job Details: 07/15/2021
Customer complains the fridge is getting a high temp error. Upon arrival and inspection I found the freezer door was not closing completely the left hand rail assembly has failed. The door may be bent but unit is not pulling the door completely closed causing frost in the freezer and dampener to not open..
We serviced a
GE RANGE- ELECTRIC
Model PHS930SL3SS
Near Eden Prairie, MN 55346
Delton
Job Details: 07/15/2021
"Replaced cooling fan, tested and ove and cooktop now heat and are working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Bloomington, MN 55431
Delton
Job Details: 07/15/2021
Leaking water underneath crisper drawers. Is this part of evaporator kit needed for frosted vent holes and frozen drain line? .; saved tckt
We serviced a
INSIGNIA WASHER TOP LOAD
Model NS-TWM41WH8A
Near Burnsville, MN 55337
Delton
Job Details: 07/15/2021
"Hot and cold water lines switched so it was always hot water filling. Swapped water lines, tested and water temperature is correct per the cycle selected."
We serviced a
MAYTAG DRYER- GAS
Model MGDC300XW0
Near Apple Valley, MN 55124
Delton
Job Details: 07/15/2021
Found that the thermal fuse was bad. Customer approved estimate. Replaced thermal fuse and reassembled dryer front panel. Tested and dryer is heating and working good.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG DRYER- GAS
Model MGD6600TQ0
Near Apple Valley, MN 55124
Delton
Job Details: 07/15/2021
"Making loud thumping nose. Found that idler wheel was worn out. Replaced pulley, tested and dryer is running quiet and working good.; used 1 8547174V (IDLER PULLEY) from stock"
We serviced a
GE DISHWASHER
Model GDT635HMJ2ES
Near Eagan, MN 55123
Delton
Job Details: 07/15/2021
Dishwasher wont start as Im here. I power cycled dishwasher and dishwasher now starts and is working. Ran diagnostics and no error. All functions are working good. Dishwasher ran 30 minutes and is working good.
We serviced a
BOSCH DRYER- ELECTRIC
Model WTVC3300US/10
Near Osseo, MN 55311
Seth
Job Details: 07/14/2021
Customer complains the latch is broken and door wont stay closed on the dryer. The latch strike is broken.; ordrd 1 00491673 (Latch strike)
We serviced a
GE WASHER TOP LOAD
Model EWA5600G2WW
Near Minneapolis, MN 55427
Nate
Job Details: 07/14/2021
"Extension did not work. Can not seal well. Customer originally wanted to keep washer further from wash tub, but we were able to find a compromise of a place closer to the wash tub but not blocking it. Runs great. Did not charge customer for extension hose since it didnt work."
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA03
Near Chanhassen, MN 55317
Paul
Job Details: 07/14/2021
"Complaint was unit has noise from fan, and water under crisper drawers, and Icemaker is bad as well, Also rear evaporator panel is damaged. So we will need that as well if warranty covers the repair. defect on this Samsung, also icemaker is broken. And cracked rear evaporator panel. Not sure this will be covered. ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF610PSJ6SS
Near Rogers, MN 55374
Phillip
Job Details: 07/14/2021
The dishwasher is dead but there is a green light flashing very fast on the main board. I tested the heater and the resistance was out of spec. There is a bulletin on this model for the heater and control. . WD21X25736 control WD05X24776
We serviced a
LG DRYER- ELECTRIC
Model DLE3777W
Near Chanhassen, MN 55317
Paul
Job Details: 07/14/2021
Complaint was unit wont start. Had a stuck button. Issue fixed.
We serviced a
LG WASHER FRONT LOA
Model WM1832CW
Near Minnetonka, MN 55345
Paul
Job Details: 07/14/2021
Complaint was unit getting motor locked error Has a bad rear bearing. Dana please send to autho. ; O-emld tckt
We serviced a
KENMORE RANGE- ELECTRIC
Model 79094432700
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
Complaint was unit staying hot on low. Replaced burner switch. ; used 1 316436001 (SWITCH) from stock
We serviced a
SAMSUNG DRYER- GAS
Model DV50K8600GV/A3
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
Complaint was noise Replaced 1 roller. ; used 1 4581EL3001E (ROLLER) from stock
We serviced a
LG MICROWAVE
Model LMV1650ST
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
"Complaint was unit not heating, and door separating. need a mag and door Mag is NLA 6324W1A001MDoor in stainless steel is NLA. 3581W1A466L. .; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs571cidb02
Near Big Lake, MN 55309
Matt
Job Details: 07/14/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Icemaker cycled and filled with water. Icemaker is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Minneapolis, MN 55444
Phillip
Job Details: 07/14/2021
I replaced the door latch and the control panel. The door shuts good and all buttons work on the panel. I ran a short cycle and is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS68EJSB0
Near Eagan, MN 55123
Delton
Job Details: 07/14/2021
"Found that ice maker is leaking and the ice maker fill tube leaks down back wall of freezer onto evaporator fan, causing loud buzzing or fan to stop because of ice build up. Also the ice and water dispenser doesnt work, lastly door fridge door bin is cracked.Not sure if door bin or dispenser or ice maker are covered . Would need several parts to fix this problem. Currently i shut off water and removed ice build up around evaporator and is now quiet and cooling. Check coverage and get autho.Dispenser power board# 241527601; water valve# 242252702; fill tube# 241796405; ice maker# 241798231; door bin# 240356402;; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB700BFS2
Near Minneapolis, MN 55444
Phillip
Job Details: 07/14/2021
I replaced the door hinges. The door shuts good and does not drop below 90 degrees. I put screws back in to secure the dishwasher.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A211
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
Complaint was unit not completing cycle. Spider is bent..
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFS4174NW0
Near Big Lake, MN 55309
Matt
Job Details: 07/14/2021
"Customer complaint is, LCD SAYS DOOR IS LOCKED & IT WONT START & WHEN DOOR IS OPEN IT SAYS ITS LOCKED. Inspected and tested. Found the door lock has failed. Installed new door lock and tested. Washer is now working great. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minneapolis, MN 55446
Seth
Job Details: 07/14/2021
"Not washing - F4E3 error logged. Failed circulation pump. order W11085683 for the return visit."
We serviced a
KENMORE REFRIGERATOR
Model MISSING
Near Champlin, MN 55316
Phillip
Job Details: 07/14/2021
"The fridge door cam was worn out. I replaced the door cam and its shutting better now and now doors are level. The model tag is missing. I took pics of where it should be. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4318165 (CAM KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MISSING
Near Rogers, MN 55374
Phillip
Job Details: 07/14/2021
The ice maker s not making ice and the water line is frozen. I pulled the fridge out and found rust building up behind the fridge on the panel. This is a common issue with this model and has no fix. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LFA
Near Elk River, MN 55330
Matt
Job Details: 07/14/2021
"Customer complaint is, BOTTOM FREEZER STARTING UNFREEZING AND LEAKED ONTO FLOOR AND WOULDN'T MAINTAIN TEMP. Inspected refrigerator and found the compressor, condenser fan and evaporator fan are all running but not cooling at all. Sealed system has failed. Also it looks like this is the refrigerator that gets the ice ball on the back of the refrigerator near the icemaker. Refrigerator needs to be replaced."
We serviced a
LG MICROWAVE
Model LMVM2033BM/00
Near Elk River, MN 55330
Matt
Job Details: 07/14/2021
"Customer complaint is, door not closing properly. Inspected and tested microwave. Door is closing great and microwave is testing good. I cant get it to fail for me. Customer says that it will work fine for a couple days or sometimes a couple weeks and then doesnt start. LG replaced the board and that didnt fix the problem. Theres not much I can do with this thing when its working great for me. Advised customer to get a video of what its doing next time."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ8WW
Near Eagan, MN 55123
Delton
Job Details: 07/14/2021
"Drain pump was locked up. Replaced drain pump. Tested and washer now drains. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
BOSCH MICROWAVE
Model HMC87151UC/01
Near Edina, MN 55424
Delton
Job Details: 07/14/2021
"When plugging in microwave it will pop the breaker. Found that door switch was shorted and creating a dead short to pop the breaker. Replaced micro switch, tested and microwave turns on and is heating and working good.I did notice that clock LED did go dim few times when i was testing it but then stayed lit and all functions was working good. If clock LED goes blank or dim if customer calls back the control board would need to be replaced part# 00771183; used 1 ES16802 (MICRO SWITCH) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PHS930SL3SS
Near Eden Prairie, MN 55346
Delton
Job Details: 07/14/2021
Part not delivered yet. Rescheduling call.; schdld next appmnt for 7/15 THU !
We serviced a
SAMSUNG DRYER- GAS
Model DV4587000GP/A3
Near Otsego, MN 55330
Phillip
Job Details: 07/14/2021
I found the idler pulley was bad. I replaced the idler and oiled the rest of the drum rollers. It sounds a lot better now. ; used 1 DE634A (PULLEY) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7130AWQ
Near Minneapolis, MN 55438
Delton
Job Details: 07/14/2021
"Leaking and making loud noise when washing, also some cycles wont work when pushing button. Found that there are several issues, motor bearings are going bad and is loud, seals are corroded and ripped, control board buttons are shorted, filters and spray arms are caked on with hard water/calcium build up.Several parts are NLA or if was available .Upper spray arm# wp99002418; lower spray arm# wp9901788; inner filter# wp99001791; door seal# wp902894; deflectors# wp99001885; outer filter# 99001789; control board# wp99002824; sump/motor# 6-915416; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB657RJC1
Near Minneapolis, MN 55416
Nate
Job Details: 07/14/2021
"Not running. Only when door latches really solid. Latch is bad, and door hinges are really bent which makes it tough for door to latch. Ordered both parts, Coming back Tuesday to install.; ordrd 1 5304442175 (Latch) and 1 5304409912 (Hinge kit)"
We serviced a
KENMORE RANGE- GAS
Model 790.7433331
Near Monticello, MN 55362
Phillip
Job Details: 07/14/2021
I replaced the main board. Now the convection fan turns on during preheat and stayed of after preheat and was on the whole time in convection bake.
We serviced a
ROPER WASHER TOP LOAD
Model RAS8245EQ1
Near Minneapolis, MN 55426
Nate
Job Details: 07/14/2021
Not draining. Found a sock totoally sucked into drain pump. Replaced drain pump. Drains great now. Nice family. ; used 1 WP3363394 (DD DRAIN PUMP) from stock
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Nate
Job Details: 07/14/2021
Was going to replace icemaker but then discovered that the funnel that water funnels into is a big solid block of ice and the tube where water dispensers into the icemaker is completely frozen as well. It has a bad water valve. Ordered a new valve and will come back on Monday to install that as well as the new icemaker which I left at the customers house.; ordrd 1 WR57X10086 (Water valve)
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Plymouth, MN 55446
Seth
Job Details: 07/14/2021
No response from UI. Power to the boards UI board has filed. I checked with GE both boards must be done on this model because of software differences.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY010
Near Plymouth, MN 55447
Seth
Job Details: 07/14/2021
Customers complaint with the fridge is there is an ice buildup in the freezer. Upon arrival and inspection I found the fridge was affected by service pointer W10632338E. I installed the new drain tube per the service pointers instructions. I put unit into force defrost and cleared the ice remaining in the freezer. The fridge is now fixed.; used 1 W10619951 (EVAP P TRAP) from stock
We serviced a
AMANA REFRIGERATOR
Model ABD2233DEW
Near Minnetonka, MN 55345
Seth
Job Details: 07/14/2021
Fridge is not cooling. upon arrival and inspection I found the jazz board and failed. The unit was frozen up. I defrosted in the freezer and installed a new jazz board. the fridge is now fixed.; used 1 W10503278G (JAZZ BOARD) from stock
We serviced a
KENMORE REFRIGERATOR
Model 79570339411
Near Golden Valley, MN 55427
Seth
Job Details: 07/14/2021
Not cooling. Failed sealed system was found fans and compressor were running but unit is not cooling. Note customer removed the fridge as it was too tight in the cavity to use air sled or board. Please transfer; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model MH8150XJQ-0
Near Minneapolis, MN 55428
Seth
Job Details: 07/14/2021
Customer complains that the microwave has sparks and has fire inside. Upon arrival inspection I found two burn spots on the bottom of the microwave that were missing paint. I cleaned them and painted them and tested three times. Microwaves is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM2301HR
Near Maple Grove, MN 55311
Seth
Job Details: 07/14/2021
Squeaking when drum rotates. Upon arrival and inspection I found the bearing is failing and makes a squeak.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Saint Michael, MN 55376
Phillip
Job Details: 07/14/2021
The customer sent me the video of the noise from ice maker. I ordered the ice maker and replaced it today. I cycled the ice maker. It ran a test and filled with water.
We serviced a
SAMSUNG RANGE- GAS
Model NX58F55QQSS
Near Minneapolis, MN 55407
Nate
Job Details: 07/14/2021
"Taking a long time to heat. Found a bad bake ignitor. Replaced ignitor, ignites great and heats great. Nice family. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.788327
Near Minneapolis, MN 55412
Nate
Job Details: 07/14/2021
"Dryer not drying clothes and smells burning. Vacuumed out dryer. Oiled rollers. Temps in dryer were 200. Airflow behind dryer is 26. Outside is 24.5mph. Good air flow. Found a belt thats cracked and wearing down. Replaced belt, which could have been giving off burning smell. Also told customer that if there is an airflow restriction in the vent, that could cause the burning smell. I replaced coils in case those are failing, contributing to the clothes not drying. Told customer it has great heat and new coils so if clothes still dont dry and they still smell burning, there isnt anything on the dryer side to do, but they should get vents cleaned. .; used 1 661570V (BELT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
GE REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55412
Nate
Job Details: 07/14/2021
"Fresh food is room temperature, and freezer is 56 degrees. Evaporator is not frosting over, despite compressor running. Fans all running. Sealed system issue.. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DISHWASHER
Model MISSING
Near Chaska, MN 55318
Paul
Job Details: 07/14/2021
"Complaint was unit not cooking, Needs new magnetron, Unit is missing model and serial number. Dana unit cant be fixed missing data tag, . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DRYER- GAS
Model NDG7800AWW
Near Burnsville, MN 55337
Delton
Job Details: 07/14/2021
"Replaced listed parts, tested and dryer is tumbling, heating and workin good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Apple Valley, MN 55124
Delton
Job Details: 07/14/2021
"Found that the motor is bad and dishwasher just fills and drains but never washes. Needs new motor/sump assembly. Part is on back order. Motor/sump assembly part# wpw10605058; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL00
Near Chaska, MN 55318
Phil
Job Details: 07/13/2021
The display on the fridge is not working at all. The unit needs a new main board. (by FW)
We serviced a
MAYTAG FREEZER
Model MQU1556AEW
Near Otsego, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, NO COOL. Inspected and found the fan blade had slid back and wasnt turning. Slid fan blade back to were it needs to be and now its working great. ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Wayzata, MN 55391
Phil
Job Details: 07/13/2021
None of the lights in the unit work. We need to order the light board. (by FW)
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Edina, MN 55439
Phil
Job Details: 07/13/2021
"The fridge is comletely dead. No lights, no display. The outlet has power. Ordered a new main board. (by FW)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700SW0
Near Minneapolis, MN 55408
Nate
Job Details: 07/13/2021
"Control for load size was stripped on the knob, and the pressure sensor was seized up. Replaced the control and knob. Ran it and it runs great now, control works perfectly."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Elk River, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, NOT CLEANING. Inspected and tested dishwasher through service diagnostic cycle. It filled, washed, drained and heater came on and everything sounded good. I got no errors at the end. I did find the filter was plugged pretty good in the sump. I cleaned out filter and ran dishwasher on a pro wash cycle and it was working great. Dishwasher is operating normal for me. I think the issue is the plugged filter. Advised customer to clean filter regularly and run a cleaner through it."
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model NMGR336FS0
Near Minneapolis, MN 55408
Nate
Job Details: 07/13/2021
"Motor totally seized up. Replaced motor, runs great now.; used 1 131560100 (MOTOR) from stock"
We serviced a
LG RANGE- DUAL FUEL
Model LRE30955ST
Near Minneapolis, MN 55404
Nate
Job Details: 07/13/2021
"On the range, aside from the trip charge/diagnostic fee, land lord would be looking at approximately $506. The front right cooktop burner is broken. The medium heat and high heat work. Its only the low heat (center) that the element is physically broken and doesnt work. Will order if he wants to do the repair. Texted him this info. MEE35326801."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA54M8750AV/A4
Near Brooklyn Park, MN 55444
Phillip
Job Details: 07/13/2021
"The washer is getting power but when I press the power button nothing happens, no beeping nothing. After a while the lock ligh come on but then goes off. I tried to unlock the control but that didnt work. Sears was out and tried to diagnose it. They sent out a new control panel assembly but will not come back to put it in. I put in to see if it worked but it did not. It needs the main control board DC92-01998A. Main board DC92-01998A; states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Minneapolis, MN 55444
Phillip
Job Details: 07/13/2021
The main board is failing and either needed to be repaired or replaced. I told the customer I could try the field repair . The customer declined the repair.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Minneapolis, MN 55430
Phillip
Job Details: 07/13/2021
"The customer said that it started leaking after the 3rd load after I left. They also said it does not leak every time. . I found the rinse aid cap laying in the bottom, I put it back in. I advised them on proper loading and soap usage. I also fixed the drain hose. I filled it 3 times and let it was the drained it out 3 times. It never leaked for me."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV209AEW/XAA
Near Maple Grove, MN 55369
Phillip
Job Details: 07/13/2021
I found the blue wire on the operating thermostat had come loose. I replaced the end connector and put the wire back on. I checked the rest and they were good. Its heating good now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Minneapolis, MN 55427
Seth
Job Details: 07/13/2021
Dishwasher pops the GFCI in the last minute of operation. Upon arrival and inspection I found the dishwasher was plugged into a ground fault circuit. The dishwasher is not rated to be on such a circuit. At the very end of the cycle the unit has an in efficiency that causes the GFCI to blow. I spoke with the customer about the issue and he will address the circuit problem.
We serviced a
KENMORE STACKED WASHER
Model 110.8875279
Near Big Lake, MN 55309
Matt
Job Details: 07/13/2021
"Customer complaint is, LEAKING FROM INSIDE AND ONTO FLOOR. Inspected and tested washer. Disassembled and watched unit run through two fill, agitate and drain cycles. Never saw it leak. Customer had changed the fill hoses because they were leaking. Im assuming that was his only problem. Washer is operating normal for me."
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Maple Grove, MN 55311
Phillip
Job Details: 07/13/2021
Water is leaking from the water valve. I did not have the valve. Im ordering the valve. . ; ordrd 1 WD15X10014 (Water valve)
We serviced a
WHIRLPOOL STACKED DRYER
Model LTG6234DQ2
Near Big Lake, MN 55309
Matt
Job Details: 07/13/2021
"Customer complaint is, stopped working , customer noticed a burning smell. Inspected and tested. Found the inside of the dryer had a ton of lint in it and had caught on fire. Found the vent pipe had come loose on the inside and was putting a bunch of lint on the inside. I cleaned out the inside of dryer and reattached the vent. Tested dryer and its working great. Temperatures were cycling between 230F and 120F with vent disconnected and spiked up to 250F before I shut it off. The vent needs to be cleaned before they use the dryer. Dryer is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDZ600TW1
Near Monticello, MN 55362
Matt
Job Details: 07/13/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. . Customer approved repairs. Installed new heating element and tested. Dryer is now heating great. Dryer is now fixed. ; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
AMANA REFRIGERATOR
Model SBD21VPSE
Near Minneapolis, MN 55411
Nate
Job Details: 07/13/2021
"Not dispensing water or making ice. Copper water line was actually cut off. She had a plumber coming out who will install a new line. I did confirm that the valve humms when you press water dispenser, and I cycled Icemaker and it cycled perfect, so customer should be good to go after water is hooked up. ."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW1
Near Minneapolis, MN 55427
Seth
Job Details: 07/13/2021
Bangs in spin. I ran unit empty and tested the spin and found no issues. I tripped the sensor and unit stopped and restarted as designed. No issues found. I recommend customer rebalance the load manually when this banging occurs.
We serviced a
GE REFRIGERATOR
Model CFE28TSHGSS
Near Albertville, MN 55301
Phillip
Job Details: 07/13/2021
The fridge is not defrosting and the fan is hitting the ice and is causing the fan to fail. Im ordering and replacing the fan and control board. ; ordrd 1 WR55X37006 (Control board) and 1 WR60X26866 (Fan motor)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEM00
Near Minneapolis, MN 55416
Seth
Job Details: 07/13/2021
Customers complaint was the refrigerator discharges water occasionally. Upon arrival and inspection I found the unit was affected by service bulletin about the duckbill getting plugged in the back. I remove the duckbill and cleaned it as well as cut a notch in it. I removed the evaporator cover and clean thoroughly. When cleaning the drain hose I found a whole host of buildup. I cleared it out and tested by pouring a 4 ounce glass of water down the drain. It drained perfectly.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED8500SR0
Near Minnetonka, MN 55345
Seth
Job Details: 07/13/2021
Customer complaints the dryer is squealing when the drum tumbles. Upon arrival inspection I found the idler pulley was heavily worn and making a noise. I replaced it with the new design her whirl pool and it quite it down immediately. The dryer is now fixed.; used 1 279640 (ROLLER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDXOS
Near Minnetonka, MN 55345
Seth
Job Details: 07/13/2021
Customers complaint with the fridge its not cooling. Customer also note the evaporator fan in the freezer is loud. Upon arrival and inspection I found very little frost pattern after 20 minutes of watching the evaporator. Sealed system issuet
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Wayzata, MN 55391
Seth
Job Details: 07/13/2021
Customers complaint with the dishwasher is the racks are rusting and tines are falling off of it. She also complains unit leaked one time and the UI intermittently will only allow one selection type. Upon arrival and inspection I found heavy sudding from contamination inside the dishwasher when I test ran it. Its obvious there is a button that sticks intermittently on the UI and it needs to be replaced. The racks indeed are rusty and tones have fallen off. . Parts needed are a black console you are assembly and upper and lower racks.; ordrng 1 WPW10021710 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET16JKXDW02
Near Chanhassen, MN 55317
Paul
Job Details: 07/13/2021
"Handle wasnt correct. To long and we need mounting caps. Please research parts to get correct handle and caps. ; saved tckt , states that autho needed"
We serviced a
GE DRYER- GAS
Model DBVH520GJ2WW
Near Eden Prairie, MN 55346
Paul
Job Details: 07/13/2021
Installed part and tested issue fixed.
We serviced a
GE REFRIGERATOR
Model PGCS1PJYASS
Near Minnetonka, MN 55345
Paul
Job Details: 07/13/2021
"No compressor functions at all, Installed inverter board and tested issue fixed. Compressor turns on now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8600YW1
Near Excelsior, MN 55331
Paul
Job Details: 07/13/2021
"Installed parts and tested with Med load, issue fixed."
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Victoria, MN 55386
Paul
Job Details: 07/13/2021
"Complaint was leak error, brother was house sitting wile owners were in hospital having baby, And this happened to him.Pulled unit out and tested for 30 minutes no leaks found But lots of suds, Told customer its a soap issue."
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOD51EC0AS04
Near Minnetrista, MN 55375
Paul
Job Details: 07/13/2021
Installed parts and tested issue fixed.
We serviced a
KENMORE DISHWASHER
Model n/a
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
Customer approved estimate. Replaced upper rack adjuster kit. Tested and rack now slides in and out and no longer falls down. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC200XW3
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
"Breaker was off for dryer. Turned on breaker and dryer motor tumbles but no heat. Tested electrical at outlet and at terminal and is missing 120v for heater element.Needs to be transferred to electrician.; saved tckt , states that autho needed"