We serviced a
AMANA MICROWAVE
Model AC01860AC
Near Cold Spring, MN 56320
Seth
Job Details: 04/26/2023
"Not heating. Failed magnetron.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Zimmerman, MN 55398
Matt
Job Details: 04/26/2023
"Customer complaint is, AFTER THE DISPOSAL CLOGGED NOW THE DISHES DONT COME CLEAN. Customer also said its not drying the dishes. Looks like all these problems happened at the same time. Inspected and tested. Started dishwasher on a heavy cycle and it filled, washed and drained perfectly. I ran dishwasher through service diagnostics cycle and there was a F7E1 no heat error. I found the heating element has failed. Installed new heating element and tested. Heater came on in test mode. Dishwasher is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT182SAW5
Near St. Cloud, MN 56304
Seth
Job Details: 04/26/2023
Not cooling. Failed bimental was replaced. The unit began to cool instantly after the evaporator was defrosted.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Minneapolis, MN 55443
Phillip
Job Details: 04/26/2023
The customer said that when the washer is rinsing it makes a squeak noise. I ran the washer with towels on all the cycles. I could not duplicate the noise today. I advised the customer to take a video of it if it happens again.
We serviced a
KENMORE WASHER
Model 11024642300
Near St. Cloud, MN 56301
Seth
Job Details: 04/26/2023
Washer is full of water and It will not drain or spin. On arrival and inspection I found the lid switch had failed. I replaced the lid switch and tested the washer. The washer is now fixed.
We serviced a
LG WASHER
Model WT7305CV
Near Burnsville, MN 55337
Delton
Job Details: 04/26/2023
Replaced the diagnosed part. Tested and washer now turns on easily when pushing power. Washer is working good.
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Zimmerman, MN 55398
Matt
Job Details: 04/26/2023
"Customer complaint is, NOT AGITATING. Inspected and tested. Washer is roaring in a spin and doesnt shift to agitate. Needs a new gearcase and actuator.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW6
Near Minneapolis, MN 55418
Phillip
Job Details: 04/26/2023
"The customer said the dishwasher does not wash the soap out the cup. I found the wash pump is not starting and if I tapped on it, it will start. When it pauses the wash pump does not start again. Replaced wash motor. I reset the controls. The dishwasher is washing good now.
We serviced a
BOSCH DISHWASHER
Model SHX55R55UC/64
Near Maple Grove, MN 55311
Matt
Job Details: 04/26/2023
"Customer complaint is, LEAKING WATER FROM UNDERNEATH. Inspected and tested. Found the water fill valve has failed and is leaking. Customer approved repairs. Installed new fill valve and tested. Dishwasher is working great and no leaks. Dishwasher is now fixed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Saint Michael, MN 55376
Matt
Job Details: 04/26/2023
"Customer complaint is, LEAKING WATER. Customer said its leaking at the bottom front right corner on the floor. Customer had refrigerator pulled out, so I inspected the evaporator drain from the back side and it was clear and everything underneath was dry. I did see the supply line is leaking at the valve. Customer is going to have a plumber come out and look at it. I inspected both compartments for water leaks and couldnt find anything. I removed the toe kick panel and everything underneath was dry. The only water I see is coming from the supply line.
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FFOE5000QW1
Near Monticello, MN 55362
Seth
Job Details: 04/26/2023
Loud when it tumbles. Failed blower and motor is loud when it spins.
We serviced a
WHIRLPOOL DRYER STACKED++
Model WGD85HEFC0
Near Minneapolis, MN 55403
Phillip
Job Details: 04/26/2023
The customer said the dryer does not normally start and when it does it stops on its own. I tried the dryer and the drum tried to spin but it does not. I tried to spin the drum by hand and it does not turn easy. I looked in the blower housing and I do not see anything stuck in the blower. It will need the motor and maybe the blower.
We serviced a
SPEED QUEEN WASHER
Model MISSING
Near Richfield, MN 55423
Nate
Job Details: 04/26/2023
Washer has been syphoning dirty water back into the washer because the drain line is connected 2 inches from the bottom of the utility tub. And it was draining in agitate wash mode and not draining in spin. Drain lines need to be hooked up differently. Customer will do this themselves.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55419
Nate
Job Details: 04/26/2023
"Dispenser is sporadically getting stuck. I installed a new dispenser assembly, it works great now."
We serviced a
WHIRLPOOL DRYER
Model LE5760XSW0
Near Minneapolis, MN 55422
Phillip
Job Details: 04/26/2023
"The dryer does not heat at all, and is loud when it tumbles. I found the hi limit fuse in the back was popped, and the rear rollers were falling apart. The lint screen was plugged up and has not been clean in a while. I replaced the fuse kit the rollers and fixed the handle on the lint screen. The dryer heats and sounds good now.
We serviced a
WHIRLPOOL DRYER
Model LEN2000KQ1
Near Osseo, MN 55311
Phillip
Job Details: 04/26/2023
"The dryer would start rough and after 10 minutes shut off. They will have to wait to start it again. I started the dryer and I could hear the dryer motor struggle, its also loud and humbles hard. I found the dryer motor is weak and the rollers are bad. I replaced the motor, blower and rebuild kit. The dryer sounds good and heats.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Savage, MN 55378
Delton
Job Details: 04/26/2023
"Replaced touch pad and spray arms, tested and dishwasher now responds and all functions are working good."
We serviced a
KENMORE DISHWASHER
Model 66513413K701
Near Maple Grove, MN 55311
Phillip
Job Details: 04/26/2023
The customer said the dishwasher is not heating and the display flashed 7 times. I ran a test cycle and the heater came on for about 2 seconds. I removed the board and found the relay and board is bad. It will need a main board. Today I replaced the main board and ran test mode. The heater is coming on.
We serviced a
SAMSUNG DRYER
Model DV210AEWXAA/02
Near Chaska, MN 55318
Adam
Job Details: 04/26/2023
Not heating was customers complaint. Verified complaint. Disassembled dryer. Then tested heater. Heater element is toast. Also cleaned up lint and oiled rollers. Reassembled unit then tested. Unit is testing good and has good airflow out side.
We serviced a
GE REFRIGERATOR
Model GZS22IYNFS
Near Chaska, MN 55318
Adam
Job Details: 04/26/2023
Installed parts from last diagnosis then tested. Unit is working properly.
We serviced a
SAMSUNG DRYER
Model DV48J7700GW/A2 02
Near Victoria, MN 55386
Adam
Job Details: 04/26/2023
Customers complaint unit was making loud noise. Verified complaint then disassembled unit and found the front roller was bad. All the other rollers are good. Quoted then replaced the roller. Oiled and cleaned up others. Also cleaned up all the lint. Reassembled and tested unit is working great.
We serviced a
WHIRLPOOL WASHER
Model 110.448322
Near Maplewood, MN 55119
Delton
Job Details: 04/26/2023
Washer full of water and door locked. Customer said it stopped end of cycle before spin, but when im here testing washer it drains. Tested with load of towels and it drains and completes. Drain pump is noisy and appears to be the problem since customer said they did hear the hum but washer wouldnt advance. I quoted customer for new drain pump. Customer will use washer as normal can call back if it continues and we will order drain pump.
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Albertville, MN 55301
Phillip
Job Details: 04/25/2023
When the wash plate spins it makes a loud rubbing sound. I removed the wash plate and found the bottom of the basket is breaking and it coming up and rubbing on the wash plate. The center of the wash plate is loose and coming out. It needs a wash plate and inner tub basket.
We serviced a
WHIRLPOOL RANGE
Model MISSING
Near Oakdale, MN 55128
Nate
Job Details: 04/25/2023
Middle burner not igniting. Spent 20 minutes scrubbing it with a wire brush. Also took apart the burner (removed two screws) and scrubbed the inside clean: a lot of debris and oil was built up. Now it ignites and burns great.
We serviced a
GE REFRIGERATOR
Model GTS18DCPDLBB
Near Eden Prairie, MN 55344
Adam
Job Details: 04/25/2023
Found nothing running on arrival. Light was working and door switch is fine. Found it was in defrost and stuck in defrost. Found the defrost timer was stuck. Needs a new defrost timer. Replaced defrost timer and worked right away. Started to cool. Unit is working properly now.
We serviced a
VIKING++ RANGE
Model MISSING
Near Saint Paul, MN 55105
Nate
Job Details: 04/25/2023
"Lights not coming on inside oven. Found a mouse chewed through wire to light switch. Cut out the old bad wire, installed a new wire and terminal. Lights work now.
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Eden Prairie, MN 55346
Adam
Job Details: 04/25/2023
Unit not spinning out. Customer noticed black pieces on the floor. Verified complaint. Looks like belt got stuck. Removed the guard. And the belt was twisted and shredded. Replaced belt and reassembled unit. Then tested. Unit is working properly now.
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Rogers, MN 55374
Phillip
Job Details: 04/25/2023
The washer does not turn on at all. I get power to main board and 12 volts to the main display. I found the tub seal is bad and the rear bearing is bad. The rear seal is leaking water into the bearing and into the main board.
We serviced a
WHIRLPOOL RANGE
Model WFC130M0AB0
Near Hopkins, MN 55305
Phillip
Job Details: 04/25/2023
The switch for the front left burner was bad. Today I replaced the switch. All 4 burners work good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLBL6
Near Inver Grove Heights, MN 55076
Delton
Job Details: 04/25/2023
"Replaced springs, link kit and door latch strike. Tested and dishwasher door now stays closed and no longer falls open. Dishwasher is running and working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Cold Spring, MN 56320
Seth
Job Details: 04/25/2023
"Fridge would not dispense water then suddenly both cavities got warm. Customer unplugged it re-plugged it in and temperatures have looked perfect sense. Upon arrival and inspection. I found the fridge in a working state. Temperatures looked great. I inspected the wiring to and from the control board in the back, so no loose connections. The compressor was running. All fans were running. I saw nothing on the control board. No burns nothing that made me feel like there was a problem. Intermittent electrical issues pointing toward control board issues. I know these machines historically had problems with wiring harnesses from the freezer door. My recommendation is to start with the control board and go from there to a door assembly. They will watch it and call us back if we need to come back with a control board."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Minneapolis, MN 55430
Phillip
Job Details: 04/25/2023
The latch was broken so when the door was shut it thought it was still open. I replaced the latch assembly. The dishwasher is working good now.
We serviced a
BOSCH DISHWASHER
Model SGE68U55UC/C9
Near Saint Paul, MN 55105
Nate
Job Details: 04/25/2023
"Dishwasher will run for 3 minutes and then skip from 2 hours to zero and stop. Sucked all the water out of the sump assembly, and took out the filter. Under the plastic small filter that covers the pump, found a chicken bone, a seed, and another bone. Then I ran it and it drained, filled with water, and circulates the water well. Runs great. Customer also said that the detergent drawer doesnt open when its running. Made sure there was no spongebob or anything in the handle of the upper rack. Sponges can cause the detergent door to fail to open. the best thing to do is put it on express wash and see if it opens. It opened."
We serviced a
GE REFRIGERATOR
Model PSE25KSHBHSS
Near Otsego, MN 55330
Matt
Job Details: 04/25/2023
"Customer complaint is, FREEZER STARTED TO GET WARM. Customer said the temperature has been fluctuating a lot. Also the water dispenser is not working. I removed the evaporator cover and theres hardly any frost on the evaporator and the fan is not running. I defrosted evaporator and turned compressor on and after 20 minutes theres only frost on about 50 percent. The sealed system has failed. Also found the filter housing assembly has failed.
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Otsego, MN 55374
Matt
Job Details: 04/25/2023
"Customer complaint is, LEAKING WATER WHEN THEY RUN IT. THEY NEED TO PULL UP ON THE DOOR TO GET IT TO RUN. Inspected and tested. Found the vent cap was loose and leaking between the door panels and onto the floor when you run the dishwasher. Also dishwasher wasnt mounted properly and it was hitting the cabinet and not closing all the way. I remounted dishwasher and tightened vent cap. Door is now closing great and no more leaks."
We serviced a
GE WASHER
Model GTW680BSJ4WS
Near Ramsey, MN 55303
Matt
Job Details: 04/25/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Washer was full of clothes and water when I got here. I put washer into a drain and spin and can here the pump humming, but isnt draining. Removed most of the water and tapped on the pump and it came on and drained the rest of the water. I removed drain pump and there was nothing plugging it up. Washer is going to need a new drain pump. Installed new drain pump and tested. Washer is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near Saint Paul, MN 55105
Nate
Job Details: 04/25/2023
"Water is leaking and running down the seam on the back right side of the fridge, between the metal cabinet. No restrictions in the drain line. No condensation on outside of the fridge. No cracks or leaks on external waterlines"
We serviced a
LG DRYER
Model DLG3171W
Near Mendota Heights, MN 55118
Delton
Job Details: 04/25/2023
High limit is open. REplaced high limit and cleaned out inside of lint build up. Tested with vent disconnected and cycles at 200 degrees. I attach vent and spiked to 250 degrees. Customer vent runs across the house and he will clean vent. Dryer itself is heating and working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Ham Lake, MN 55304
Matt
Job Details: 04/25/2023
"Customer complaint is, ICE IS GETTING STUCK IN ICEMAKER. Installed new ice maker service kit and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near St. Cloud, MN 56301
Seth
Job Details: 04/25/2023
"I Adjusted the feet for the customer. It is now fixed.
We serviced a
ADMIRAL DRYER
Model AGD4475TQ0
Near St. Cloud, MN 56303
Seth
Job Details: 04/25/2023
"Not heating, when I arrived the unit was torn apart. The timer and coils were bad.
We serviced a
FRIGIDAIRE DRYER
Model GLEQ2152ES0
Near Rice, MN 56367
Seth
Job Details: 04/25/2023
"Customer complains the dryer is loud when it tumbles. On arrival inspection, I heard a screeching noise. I found a zipper pole in the drum seal, I removed it. The noise is still there, the rear drum bearing shot.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Champlin, MN 55316
Phillip
Job Details: 04/25/2023
"The customer complaint is the freezer and fresh food section are not cooling like they should. The customer had ice cube trays in the freezer filled with water and the water would not freeze. I removed the rear evaporator cover. I found a ball of frost accumulating on the top corner of the evaporator. That indicates a sealed system issue. I advised the customer it has a leak or a restriction. The repair would be replacing the evaporator, the drier and recharge the system.
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Chaska, MN 55318
Adam
Job Details: 04/25/2023
Unit not making ice. Found its not even hooked up to water supply.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Saint Paul, MN 55108
Nate
Job Details: 04/25/2023
"Freezer door not shutting. Found the cable had come out of place, hooking under a clip. I unhooked it from that clip and slid it back into place. Now it closes great."
We serviced a
LG DRYER
Model DLG1320W
Near Saint Paul, MN 55118
Delton
Job Details: 04/25/2023
Found that dryer sheet was stuck in blower wheel causing it to go out of balance and vibrate loudly. Removed dryer sheet and lint. Tested and dryer now runs quiet. Dryer is working good.
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Savage, MN 55378
Adam
Job Details: 04/25/2023
Customers complaint unit is leaking. Removed kick panel and the drip pan had water. Removed pan then ran unit for 30 minutes the went through test mode. No leaks. Customer is going to get some water sensors and watch it and see if they can see it.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG
Near Sartell, MN 56377
Seth
Job Details: 04/25/2023
LC error dishwasher is leaking. I found a leak and was able to fix it. The leak is now fixed.
We serviced a
LG DRYER
Model DLEC855W
Near Minneapolis, MN 55413
Nate
Job Details: 04/25/2023
"Its a ventless dryer thats been leaking a lot of water when it runs. Its been leaking water when it runs every time. I took the lower front panel off, pulled out the drawer, and took out the 6 screws on the bottom panel. Under the panel it was full of water and lint. Especially in the back, where there is a drain the lint goes down into the bottom pan. I cleaned all the lint and water out, its super clean now. I also cleaned out lint from the blower fan area. I got a towel saturated with water on a rinse and spin cycle and then ran it for 20 minutes in the dryer. Zero drips."
We serviced a
LG WASHER
Model WM4270HWA/01
Near Bloomington, MN 55437
Delton
Job Details: 04/25/2023
"Found that the drain pump is bad and wont drain and wont advance cycle. Customer approved estimate. Replaced drain pump, tested and dishwasher drains and is working good.
We serviced a
LIEBHERR++ REF BUILT IN++
Model CS2062
Near Minneapolis, MN 55416
Nate
Job Details: 04/25/2023
Replaced torn door gasket. Applied thin layer of NSF lube to it and steamed it to smooth it out. Works great now.
We serviced a
SAMSUNG MICROWAVE
Model ME19R7041FS
Near St. Cloud, MN 56303
Seth
Job Details: 04/25/2023
"Broken outer door. Needs a new door for the unit.
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2
Near Lakeville, MN 55044
Delton
Job Details: 04/25/2023
Customer said that washer locked up and stopped with 58 minutes left and then no response. Customer said they unplugged washer and when plugging it back in caused breaker to trip in garage every time they plugged it in. They ran extention cord and washer now turns on but then has no response when pushing UI and door is still locked. I get power to board but then no response when pushing buttons to turning knob. Control board is bad and gave estimate for that but then i explained to customer that i dont think anything else is bad but not %100 until i get new board and able to test all other fucntions.Customer approved estimate for board. Ordering part and rescheduling.; ordrd 1 Dc92-01803l (Control board)
We serviced a
GE REFRIGERATOR
Model GNE25JSKCFSS
Near Chaska, MN 55318
Adam
Job Details: 04/25/2023
Complaint is not making ice. Tested harvest of ice maker. Cycled then tried to fill. Never filled though. Pulled fridge out. Was all hooked up but no water. To the fridge. They will need a maintenance or plumber to look why water isnt on. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Inver Grove Heights, MN 55076
Delton
Job Details: 04/25/2023
Motor ohms out ok. But motor just buzzes then gives a F7E1 error (motor not running) could be motor or start capacitor there is a service bulletin out for this. Informed customer and quoting for motor. Customer approved. Ordering part and rescheduling.; ordrd 1 W11026785 (Motor) and 1 W11395618 (Run capacitor)
We serviced a
WHIRLPOOL WASHER STACKED++
Model GHW9150PW0
Near Maple Grove, MN 55369
Phillip
Job Details: 04/25/2023
The customer said that the washer will fill with water even when there not using it. When I arrived today I found the washer was half way full of water. I can see water leaking into the soap dispenser. The water valve is bad. I quoted for a water valve. Im coming back Thursday. Customer said they can pay by check. ; ordrd 1 WP8181694 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWB700BW0
Near Champlin, MN 55316
Phillip
Job Details: 04/25/2023
The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. It needs the bearing kit. ; ordrd 1 W10435302 (Bearing)
We serviced a
LG REFRIGERATOR
Model LFC22740ST
Near Chaska, MN 55318
Adam
Job Details: 04/25/2023
Complaint is not making ice. Tested harvest of ice maker. Cycled then tried to fill. Never filled though. Pulled fridge out. Was all hooked up but no water. To the fridge. They will need a maintenance or plumber to look why water isnt on. ; saved tckt
We serviced a
LG REFRIGERATOR
Model LFC24770ST
Near Chanhassen, MN 55317
Adam
Job Details: 04/25/2023
Unit isnt making ice is the complaint. Verified complaint. Put ice maker in test mode and cycle the ice maker. In harvest mode it got stuck and would try to advance but couldnt would just get stuck and click. Unit needs new ice maker. AEQ72909603 ice maker. ; ordrng 1 AEQ72909603 (Ice maker)
We serviced a
BEKO++ DRYER
Model BDV7200X
Near Bloomington, MN 55425
Delton
Job Details: 04/25/2023
"This customer is not the easiest to deal with.Called tech support and took apart dryer for the squeaking and found that the felt is causing the squeak against the drum. I can pull front felt back and squeak stops. Needs new front felt part shows not in stock. Also called tech support for dryer that when using normal dry it is a damp dry as it only uses 500 watts and in timed dry it uses 1800 watt for heating is what tech support explained to me. Only gets up to about 115-120 degrees max. I showed customer to use Super dry if set on normal or customer will keep using timed dry.Also customer wants us to install water actuator devices on her water lines behind washer. Do we do that? If so what do we quote? I would have to pulled out stacked washer/dryer out of closet but seems pretty straight forward. Let customer know if yes or no and quote when calling back for dryer part and rescheduling.Scheduling extra time as i have never pulled apart beko dryer.Order and schedule Felt part# 2963330100; saved tckt , states that autho needed"
We serviced a
LG RANGE
Model LRG3060ST/00
Near Champlin, MN 55316
Matt
Job Details: 04/25/2023
"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting to hot from the crack in the burner tube and taking out the ignitor. Ordering new ignitor, burner tube and deflector. Parts on order. ; ordrd 1 ABF72909012 (Bake burner tube) and 1 MCK61936501 (Bake burner deflector) and 1 MEE61841401 (Bake ignitor)"
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Chaska, MN 55318
Adam
Job Details: 04/25/2023
Ice maker not working. Tested harvest on ice maker and found that it wasnt harvesting the bail arm is stuck. The second fridge isnt hooked up to water and wanted me to try the ice maker from that fridge to this fridge. Installed then tested. Filled with water and harvested fine. Noticed water pressure was a little week but it seamed to fill to normal amount ; saved tckt
We serviced a
SAMSUNG WASHER STACKED++
Model WF45R6300AW/US
Near Maple Grove, MN 55369
Matt
Job Details: 04/25/2023
"Customer complaint is, SHUTS OFF AFTER STARTING SPORADICALLY. Customer said when it starts, it goes through and completes the cycle perfectly. Inspected and tested. Washer was working for me every time. Theres a stored door lock error. Im going to replace the door lock. The door lock that was sent to me is not the right part. Ordering new door lock. ; ordrd 1 DC34-00028A (Door lock)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7551SR/AA
Near Maple Grove, MN 55369
Matt
Job Details: 04/25/2023
"Customer complaint is, TOUCH SCREEN DOES NOT WORK, SMART HUB NOT RESPONDING, WATER FLOW ON THE H2O IS SLOW. Inspected and tested. FF compartment is 39F and freezer is 1F. I found the valve wasnt turned on all the way, I opened valve and now water dispenser pressure is good. The family hub screen is unresponsive. I power cycled it, reset the red button at the top of the hinge and still unresponsive. I think we would have to start by replacing the screen part number DA82-02711D and see what happens. Dana can you call and see if this is covered. If it is, Im going to need extra time and some more information on how to replace it. ; saved tckt"
We serviced a
ELECTROLUX REF BUILT IN++
Model EI32AR80QSB
Near Sartell, MN 56377
Seth
Job Details: 04/25/2023
Failed sealed system it is not cooling. Please quote today they have the house on the market.; saved tckt
We serviced a
LG RANGE
Model LREL6321S/00
Near St. Cloud, MN 56301
Seth
Job Details: 04/24/2023
Burned up wiring. I replaced it with heavy 90deg terminal and heat rated wire. The range is now fixed.
We serviced a
MAYTAG REFRIGERATOR
Model MBF1956KEW
Near St. Cloud, MN 56303
Seth
Job Details: 04/24/2023
Fridge is not cooling. Fans and compressor were running the machine was warm. No frost on the evaporator. Failed sealed system.
We serviced a
BOSCH RANGE
Model HGI8054UC/01
Near Eden Prairie, MN 55346
Nate
Job Details: 04/24/2023
"Not baking. Found a bad bake ignitor. Replaced ignitor, ignites and heats great now.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTD
Near Saint Michael, MN 55376
Matt
Job Details: 04/24/2023
"Customer complaint is, TRIPS BREAKER. Inspected and tested. Found the middle door switch has failed and the holder is wore out. Customer approved repairs. Installed new switch holder and 3 micro switches. Tested and microwave is working great. Microwave is now fixed.
We serviced a
AMANA DRYER
Model NGD4655EW
Near Chanhassen, MN 55317
Adam
Job Details: 04/24/2023
"Unit wont tumble. Tenant took unit apart before arrival. Unit has a broken belt. Checked rollers and idler also. Idler was tight and one roller was. Reassembled unit and tested. Units working great and quiet.
We serviced a
ILVE++ RANGE
Model UPDN100FDMPGUYNG
Near Prior Lake, MN 55372
Delton
Job Details: 04/24/2023
Replaced all parts, 4 electrodes and flame sensors for burners. Tested on low and all burners ignite and staying lit over 10 minutes.
We serviced a
GE REFRIGERATOR
Model GNE29GMKIES
Near Maple Grove, MN 55311
Phillip
Job Details: 04/24/2023
The customer said that a few random item were frozen. Today I hooked up the Newfi tool. There was no active faults. The fan is running good and the frost pattern was perfect. I cleared the codes. I advised the customer to move some things around so food and items are not touching the sides. I said it could have just been a air flow issue. Over packing can cause random items to freezer.
We serviced a
KENMORE DRYER
Model 110.727221
Near Saint Paul, MN 55105
Delton
Job Details: 04/24/2023
"Found that dryer thermal fuse is open and cut heat. Also the rollers, belt idler are worn out. Customer approved estimate. Replaced parts, tested and dryer is tumbling quietly, heating and working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LF3
Near Saint Paul, MN 55104
Nate
Job Details: 04/24/2023
"Icemaker mold all frosted and iced over. needs new Icemaker control board as the current is the original and its not up to date or working. I took apart Icemaker, a lot of calcification, quoted tenants for new PCB and explained we need that to put into test mode.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Saint Paul, MN 55105
Delton
Job Details: 04/24/2023
"Unit top and back were taken apart when i got here. I plugged in washer and ran quick cycle. Washer filled, agitated, drains and spins. Washer is working good as im here. Customer bought his own pressure switch and i said that is likely the issue if it is intermittent but customer will call back if problem persists.Customer said he would put it back together."
We serviced a
MAYTAG WASHER
Model MVWC450XW4
Near Otsego, MN 55301
Matt
Job Details: 04/24/2023
"Customer complaint is, Washer is not washing clothes, Not spinning. Customer was having issues with it getting off balance, but they were washing a blanket. Inspected and tested. Ran washer through test mode and everything worked perfectly. I started a rinse and spin with the blanket that they were having issues with and it filled, agitated, drained and spun out perfectly. Washer is testing good. I think it just got off balance."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF
Near Saint Paul, MN 55117
Nate
Job Details: 04/24/2023
Replaced bad UI and and control panel. Runs great now.
We serviced a
LG DRYER
Model DLG5932W
Near Roseville, MN 55113
Nate
Job Details: 04/24/2023
Not running. They had replaced the idler pully. The fitting wasnt right so the pully was stuck in the wrong position and there was no tension on the belt. Replaced the pully. Runs great now.
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2080
Near Minneapolis, MN 55410
Phillip
Job Details: 04/24/2023
Last visit I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. I replaced the top drawer left track. The temps were 36 and -6. No frost today. The drawer is closing good.
We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A2
Near Saint Paul, MN 55106
Delton
Job Details: 04/24/2023
"Dryer is heating as im here but then after 20 minutes the dryer stopped heating. Gas coils stop turning on gas. Replaced gas coils, tested and dryer is cycling heat and working good.
We serviced a
LG CLEANING- DRYER
Model DLG4971W
Near Saint Paul, MN 55113
Nate
Job Details: 04/24/2023
"There was a tear in the vent behind the dryer. I taped it up well with vent tape. Ran the dryer, no exhaust escaping."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near East Bethel, MN 55011
Matt
Job Details: 04/24/2023
"Customer complaint is, THE TOP RACK UP AND DOWN ADJUSTERS AND ROLLER ASSEMBLIES HAVE FAILED. Inspected and tested. Found the top rack adjusters are broken. Installed new adjuster kit and tested. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Saint Paul, MN 55119
Delton
Job Details: 04/24/2023
"Found that igniter is weak and wont turn on gas to heat. Customer approved estimate. Replaced igniter, tested and oven is heating and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chaska, MN 55318
Adam
Job Details: 04/24/2023
Customer said would get the error code and drip tray was full. Tested unit multiple times and went through test mode no codes happened and couldnt get a leak. Unit wasnt over sudsing when there. Let customer know it could be multiple things. Could be the soap or the way they are loading it. Customer is going to try out unit and let us know whats going on.
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW5620HW0
Near Minneapolis, MN 55418
Nate
Job Details: 04/24/2023
"Replaced bad main PCB. Ran it for 20 minutes. Runs great now. There are a lot of detergent suds, so I put some cooking oil in the washer while it was running, to help rid it of the majority of suds. Also recommended to tenant using affresh to help get all the old detergent residue out from the previous tenants who used quite a bit."
We serviced a
LG WASHER
Model WT5680HVA
Near Minneapolis, MN 55443
Phillip
Job Details: 04/24/2023
The customer complaint is the washer leaks out the bottom on every other load if not every load. After running the washer for a while I found that water is coming up and leaking out from under the tub cover.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near East Bethel, MN 55011
Matt
Job Details: 04/24/2023
"Customer complaint is, THE GRIDDLE BURNER DOES NOT LIGHT THROUGH ALL ORIFICES, ABOUT 1/3RD ONLY. Inspected and tested. Found it was just dirty and gummed up. I cleaned the griddle burner head and tested. Burner is working great. Range is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near East Bethel, MN 55011
Matt
Job Details: 04/24/2023
"Customer complaint is, THE ICE MAKER FREEZES UP AND HAS TO BE DEFROSTED ONCE OR TWICE A MONTH. Installed new ice maker repair kit and sealed the inside and outside of the ice room. Tested and ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
LG WASHER
Model WM4000HWA/01
Near Maple Grove, MN 55311
Matt
Job Details: 04/24/2023
"Customer complaint is, U5 ERROR CODE, THE UNIT IS 3 MONTHS OLD. This is a vibration sensor error. Inspected and tested. Ran washer through test mode and everything worked perfectly. Customer wasnt home, so I was able to find 2 bath towels and ran it through a speed wash cycle and it worked perfectly. The board was sending 5VDC to the sensor which is good. I did not see excessive vibration while I was testing. Customer is going to try and put rubber feet underneath it and see if that helps.
We serviced a
LG RANGE
Model LRE3193BD/00
Near Burnsville, MN 55337
Delton
Job Details: 04/24/2023
Bake or broil does not work. Found that oven relay board is bad. Not sending power to elements. Customer approved estimate. Ordering part and rescheduling customer.; ordrd 1 EBR74164805 (Relay board)
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/24/2023
"No heat, failed operation thermostat. Parts on order.; ordrd 1 WE04X25195 (Operating Thermostat)"
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near St. Cloud, MN 56304
Seth
Job Details: 04/24/2023
"Customer complains about left hand door, swing and placement. Upon arrival and inspection I found the upper left-hand door bushing has failed it fell apart. Please order part number- WR02X24999. ; schdld next appmnt for 5/1 MON !"
We serviced a
LG WASHER
Model WT7305CV
Near Burnsville, MN 55337
Delton
Job Details: 04/24/2023
Touch panel is very hard to start. The UI is not sensing touch. I took off UI and pressed bear metal on UI and it did turn on but even though its touching the panel it intermittently senses touching to turn on or start washer. Need new UI.I called in ST autho and gave them part number to order and they said to close this call out and they will send a new call number? I took picture of model serial# tag.UI part# EBR86498808; saved tckt
We serviced a
KENMORE DISHWASHER
Model 66513413K701
Near Maple Grove, MN 55311
Phillip
Job Details: 04/24/2023
The customer said the dishwasher is not heating and the display flashed 7 times. I ran a test cycle and the heater came on for about 2 seconds. I removed the board and found the relay and board is bad. It will need a main board. I did not use the heater. ; ordrd 1 WPW10084141 (Main board)
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT800NP/50
Near Eden Prairie, MN 55346
Adam
Job Details: 04/24/2023
Ice maker wont cycle. It filled with water so the valve is good. Just wont harvest. Seams like a motor in the ice maker has failed. Needs a new ice maker. Also the freezer door lock which is on the bottom right and helps hold and pull the freezer door tight is busted. Customer would like that Replaced also. Quoted blue book and rescheduled Ice maker and lock ordered from Marcone; ordrd 1 00744441 (Ice maker) and 1 00623375 (Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Minneapolis, MN 55421
Phillip
Job Details: 04/24/2023
The customer said it stopped making ice but still dispenses water out the door. I found the ice mold had ice in it. I pressed the test button on the ice maker. The ice maker dumped the ice then filled with water. Since it only runs in test mode it needs a new ice maker. Please order the ice maker. I told the customer to call us once he gets the ice maker. They did send a water valve w11645245. I installed the valve because the water pressure was slow. The pressure is better now. Ice maker W11546935; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DVG50A8600E/A3
Near Mounds View, MN 55112
Phillip
Job Details: 04/24/2023
"The customer complaint is the dryer does not heat well and takes forever to dry. I started the dryer on a time dry. The flames comes on and it heats for one cycle. The heat got up to 145. The flame never came back on after it shut off. I hooked up Hass. There was only door error codes nothing related to the issue. I ran the auto test and it passed. I tried it again on all the cycles and it does the same thing. The air flow is good and I tried it with the duct removed. Its still not cycling back on after the first time. I checked the diagnostic page and other techs have replaced the parts I listed. Please get approval and order the parts I have listed. Pcb main DC97-21429JThermistor DC32-00007AThermistor DC93-00329AThermostat DC47-00017A; snapped 2 QuickPics, states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model D1976
Near Chaska, MN 55318
Adam
Job Details: 04/24/2023
"Cutlery rack has broken. Added part numbers and photos for those. The top rack slides out. Its not leaning foward. Looks like the racks/drawers slides are worn out. I cant part number for that part. Please quote customer for parts and labor. Unable to look up partsSlider 700461Slider 700460Basket 700466; snapped 3 QuickPics, states that autho needed"
We serviced a
LG DRYER
Model DLEX8100V
Near Woodbury, MN 55129
Delton
Job Details: 04/24/2023
Found that Im getting power to control board but wont turn on when pushing power button.I can hear the control board buzz when pushing power button. Control board is bad. Doesnt appear to be UI as it can hear the buzz on control board when pushing power.Call into ST and get autho for controlBoard part# EBR76519513Taking other parts shipped by ST with me. Will use on return trip.; saved tckt
We serviced a
DACOR++ COOKTOP++
Model SGM466S
Near Chaska, MN 55318
Adam
Job Details: 04/24/2023
Having same issue as before its been working great till lately. All igniters look clean. I cleaned them any way. Couldnt get the issue happen when I was there. Tried different burners boiling water on each and never had an issue. Let customer know I cant get issue to happen for my self. I said we could try the other igniters but its a educated guess because we cant get the issue happen all the time. Informed we could just change the rest of the igniters but not sure if that would do or not. He said the last time we did just one and it worked for half a year. We like to try the igniters. Looks like we put de81-02696A igniter in last time. Please quote with the dishwasher repair; ordrng 5 de81-02696A (Igniter)s