We serviced a
LG DRYER
Model DLGX8001V
Near Inver Grove Heights, MN 55077
Delton
Job Details: 05/01/2023
Found that the dryer vent is clogged and dryer would shut off heat. Tested with vent disconnected and dryer is cycling heat normally. Customer said they will clean vent. Dryer itself is heating and working good.
We serviced a
LG WASHER
Model WM3470HVA
Near Eagan, MN 55122
Delton
Job Details: 05/01/2023
"Replaced hose, tested and no leaks. Washer is working good."
We serviced a
GE WASHER
Model GTW680BSJ6WS
Near Plymouth, MN 55446
Phillip
Job Details: 05/01/2023
The customer said while they were washing sheets the washer started to make noise and have a burn smell. I ran the washer empty and it shouldered normal. I removed the agitator dome and found a piece of clothing stuck underneath. We ran it again with a load and it still sounds normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Minneapolis, MN 55406
Nate
Job Details: 05/01/2023
"Not draining after they put a rug in the washer. I ran about 30 gallons of water through it, disconnected the drain line and sucked all the sand and water out. Cleaned off the tub ring and under the lid.
We serviced a
ASKO++ DISHWASHER
Model DFI664
Near Minneapolis, MN 55405
Nate
Job Details: 05/01/2023
Replaced bad ui board. Runs great now.
We serviced a
GE REFRIGERATOR
Model GSL25JFXBLB
Near Minneapolis, MN 55446
Nate
Job Details: 05/01/2023
"The fresh food is cool but freezer is not freezing things. Been that way for 6 months. Took temps, its 34 in freezer. Frost is forming only on bottom 5th of evaporator. Compressor is running. Sealed system issue. I called owner and left a message that we will call him to give a quote. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near St. Cloud, MN 56303
Seth
Job Details: 05/01/2023
"Error, the freezer temp sensor was unplugged. I re-installed it and tested it the compressor kicked on and fans started blowing. I watch the evaporator in the freezer for 20 minutes and found no frost. The new compressor has failed. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Champlin, MN 55316
Matt
Job Details: 05/01/2023
"Customer complaint is, CONTROL KNOB ON WASHER NOT FUNCTIONING. Inspected and tested. Found the knob was broken. Im shipping one directly to the customer to install. Part ordered. ; ordrd 1 DC97-16931B (Knob)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTBL2I
Near Maple Grove, MN 55311
Nate
Job Details: 05/01/2023
Wash motor is siezed up. Ordered new one. Its on will call at Dey in St. Paul. Coming back Wednesday to install. ; ordrd 1 WPW10757217 (Wash Motor)
We serviced a
KENMORE WASHER
Model 11028002012
Near Maple Grove, MN 55311
Phillip
Job Details: 05/01/2023
"The customer said the washer does not start and will not fill with water. I started a normal cycle. The washer did its sensing stuff but after a few minutes was not filling. I checked for faults but there was none. I ran a auto test and a calibration cycle. The washer passed and is working. I ran a normal and its working good. The knob is cracked and it may have been on the wrong cycle. Please ship the knob to the customer so she can replace it. Ship out the knob. Knob WPW10251379; saved tckt , states that autho needed"
We serviced a
LG RANGE
Model LRGL5825F/00
Near Excelsior, MN 55331
Phillip
Job Details: 05/01/2023
The customer said the bake and broil were working good but every 4 time it would give the error. She said it was good for about 3 months and now it does not work at all. I pushed bake and start. The ignitor glows and draws 3.1-3.4 amps. The ignitor voltage drops down to 116 volts and the gas valve gets around 3.1-3.6 volts ac. That is all correct so the it should be working. Even with the correct voltage the gas valve does not open for bake or broil. I measured the ohms of the temp sensor at the board and it was around 1092 ohms. I did find a service bulletin regrading a issue with the bake not working and they say to replace the temp sensor. Im ordering the temp sensor and main control. EBG61305801; ordrd 1 EBR89295702 (Control board) and 1 EBG61305801 (Temp sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Albertville, MN 55301
Matt
Job Details: 05/01/2023
"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Quoted customer $350. to install new circulation pump. Customer approved repairs. Part on order. ; ordrd 1 W11612327 (Circulation pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Excelsior, MN 55331
Phillip
Job Details: 05/01/2023
The customer said his son fell back on the door while it was open. The door does not stay closed. I removed the strike and out unit the latch. The latch is good. The left side of the door seems to be loose. The gasket in the dispenser is falling out. It needs the dispenser and both supports. I quoted the customer for the repair. Left WP8534854Right WP8534853; ordrd 1 WP8534853 (Hinge support Right) and 1 WP8534854 (Hinge support Left) and 1 W10861000 (Dispenser)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF1
Near St. Cloud, MN 56301
Seth
Job Details: 05/01/2023
"Customers concern, which with the fresh food icemaker. Upon arrival and inspection, I found evidence of a sweat ring, although there was no active water. We started up the freezer icemaker, but she mentioned that the fridge icemaker is very loud when its turning. Please check coverage and order part number 243297613. ; saved tckt"
We serviced a
BOSCH DISHWASHER
Model Spv68u53uc/30
Near Saint Paul, MN 55104
Nate
Job Details: 05/01/2023
Not heating and giving E9 error. Found a bad heat pump. Quoted for new one. Ordered from Dey. Attached quote. Coming back Wednesday to install. ; ordrd 1 00755078 (Heat pump)
We serviced a
ASKO++ DISHWASHER
Model DF1664
Near Minneapolis, MN 55405
Nate
Job Details: 05/01/2023
Dishwasher giving water inlet f12 error. Changed it to timed fill vs pulse. Still fills and gives error. Tech support said it needs both a new water valve and control board. Quoted for both. Will install the valve first. Attached quote with part numbers. DW can you please call customer with parts eta and make sure hes ok with that? He said if board is on back order for a month hes ok with that. ; saved tckt
We serviced a
AMANA REFRIGERATOR
Model ARB1917CS1
Near Golden Valley, MN 55427
Nate
Job Details: 05/01/2023
Fresh food and freezer are room temperature. Customer has not had a working fridge for 3 weeks now. We are a second opinion. I plugged it in and it ran for 5 minutes and then the compressor stopped. Evaporator not frosting over. Needs sealed system work. ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model PDS22SISBRSS
Near Minneapolis, MN 55426
Nate
Job Details: 04/28/2023
"Temps have been fluctuating a lot lately. One day around zero and 35, and then the next day 30 and 50. Found the evaporator totally frosted over in ice. Found the drain pan frozen over solid, but defrost heater comes on. The evaporator drain needed to be steamed out, and all frost steamed off. Cooling nicely now."
We serviced a
GE REFRIGERATOR
Model PSB42YSXASS
Near Chanhassen, MN 55317
Adam
Job Details: 04/28/2023
Customer said the last 4 days the system has been working properly. Customer had the door open a few times before getting there so couldnt get an accurate temp reading. At this moment everything looks and is testing normal. Customer is going to get a thermometer for in there. Also said put some ice cream in there and see if its soft. Its cold enough in there to freeze water and refrigerator is normal.
We serviced a
GE DRYER
Model GFD55GSSN0WW
Near Minneapolis, MN 55410
Nate
Job Details: 04/28/2023
"Has been getting increasingly louder with a click it makes while running. I replaced a roller that had some wear, and the idler pully and belt. Still making a click but its fainter. I inspected the whole dryer and there is nothing rubbing.
We serviced a
MAYTAG WASHER
Model MVW720HW0
Near Oakdale, MN 55128
Delton
Job Details: 04/28/2023
"Customer says it twists all their clothes and is ruining some of their clothes. I ran test in diagnostics and no errors. tested load of clothes and it has an agitator but uses washplate. I explained how high efficient topload washers work because it uses a washplate it will twists the clothes to wash them and with longer items or sheets it will twist rope like and that is how these newer top load washers wash to clean clothes.Washer filled, agitates, drains and spins. I recommended to use bulky cycle as that will use more water before it starts to agitate. Mechanically washer itself is working good as im here."
We serviced a
HOTPOINT RANGE
Model RB787WB4WW
Near Saint Joseph, MN 56374
Seth
Job Details: 04/28/2023
Inspected and tested. Needs new element.
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/10
Near Albertville, MN 55301
Matt
Job Details: 04/28/2023
"Customer complaint is, E24 ERROR CODE, NOT DRAINING. Inspected and tested. Found the hose was plugged. Cleaned out hose and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5200EP/A303
Near Albertville, MN 55301
Matt
Job Details: 04/28/2023
"Customer complaint is, not heating. Inspected and tested. Found the heating element has failed again and the front drum gasket is falling off. Airflow on outside of house is only 12mph. I think the poor airflow is causing the heating element to fail. Customer approved installing new heating element and front drum felt. Installed new heating element, front drum felt and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.
We serviced a
MAYTAG DRYER
Model EGD4400WQ0
Near Minneapolis, MN 55412
Nate
Job Details: 04/28/2023
Not heating. Found a ton of lint inside dryer and in dryer vent. Did a dryer vent cleaning. Cleaned out dryer. Replaced bad fuse. Runs and heats great now. Also used a lot of vent tape to secure vent.
We serviced a
KITCHENAID REFRIGERATOR
Model KSBP25FKSS01
Near Burnsville, MN 55337
Delton
Job Details: 04/28/2023
Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.
We serviced a
KENMORE LAUNDRY CENTER++
Model 2661532210
Near Maple Grove, MN 55369
Matt
Job Details: 04/28/2023
"Customer complaint is, LEAKING AND NOISY DURING THE SPIN CYCLE. Inspected and tested. Washer is leaking out the tub seal onto the gearcase and spraying rusty water all over everything underneath and is really loud in a spin. Theres a lot of rust underneath on the motor and other components because of being wet. Needs parts replacement.
We serviced a
MAYTAG DRYER
Model MEDB700BW0
Near St. Cloud, MN 56304
Seth
Job Details: 04/28/2023
"Dryer tumblers, but does not heat. Upon arrival and inspection, I found this machine had a typical hardware. When I dug down into the cavity, I found the thermal limiters had all been terminated. The heater was not installed. It was laying off of the bracket within the cavity, I called the owner and spoke with him. He recently purchase this property. He wants to replace the unit as repairs will exceed the value of it."
We serviced a
UNKNOWN DISHWASHER
Model G6626CU
Near St. Cloud, MN 56301
Seth
Job Details: 04/28/2023
I replaced the board and pump and tested the dishwasher. It is now fixed.
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT800NP/50
Near Eden Prairie, MN 55346
Adam
Job Details: 04/28/2023
Took temp right when I got there the freezer was at 10 degrees. Everything as of food is frozen solid. Removed ice maker and replaced it from last diagnosis and installed new lock. Reassembled then tested. Ice maker cycle and should be working properly now. Let customer know can take up to 48 hours to start making ice
We serviced a
LG RANGE
Model LRG3060ST/00
Near Champlin, MN 55316
Matt
Job Details: 04/28/2023
"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting too hot from the crack in the burner tube and taking out the ignitor. Installed new ignitor, burner tube and deflector. Tested and oven is working great. Oven is now fixed."
We serviced a
LG WASHER
Model WM3570HVA
Near Chanhassen, MN 55317
Adam
Job Details: 04/28/2023
Customers complaint unit leaking. Looked like it was bubble leaking also. Its a built in. Removed from under the counter then notice the vent in the back had water stain and all the dust was gone. It was leaking out the back to much soap. Tested unit multiple times no leaks. Customer is going to try just one packet and had extra rinse. They also have it on turbo wash so I said it has less time to clean and break up the soap.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sauk Rapids, MN 56379
Phillip
Job Details: 04/28/2023
The customer said one day the whole unit stopped cooling. I plugged the fridge back in. I waited ten minutes for the fans and compressor to come on. After about 1 minute the fans all came on but not the compressor. I replaced the inverter with the inverter that was ordered. I plugged the fridge back in. As soon as the fans started the compressor started right up. I waited 30 minutes and its was cooling good. I cleaned the condenser coils.
We serviced a
KITCHENAID REFRIGERATOR
Model KSBP25FKSS01
Near Burnsville, MN 55337
Delton
Job Details: 04/28/2023
Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Anoka, MN 55303
Matt
Job Details: 04/28/2023
"Customer complaint is, UNIT ISNT DETECTING DOOR CLOSED. Inspected and tested. Found the main board is not reading the door as closed. Door switch tested good. There was a system configuration error update on SmartHQ, but kept giving me a error when I tried to update. I power cycled the dishwasher and now its working.
We serviced a
WHIRLPOOL WASHER
Model WFWDB51YW00
Near Clear Lake, MN 55319
Seth
Job Details: 04/28/2023
"Leaking concern, the seal had hair causing a seap. I cleaned it and tested. They said to install the door boot. It did not leak through a speed wash empty."
We serviced a
ELECTROLUX REF BUILT IN++
Model EI32AR80QSB
Near Sartell, MN 56377
Phillip
Job Details: 04/28/2023
"I verified the evaporator had a low frost pattern. The evaporator has some discoloration and the heat exchanger is rotting. That indicates a leak. I replaced the evaporator, heat exchanger and the drier. I recharged the system to 3.5 ounces. The evap had a nice full frost pattern when I was done."
We serviced a
SAMSUNG DRYER
Model DV330AEW/XAA
Near Elk River, MN 55330
Matt
Job Details: 04/28/2023
"Customer complaint is, NOISEY WHEN RUNS. Inspected and tested. Found the idler pulley was seized up and squealing. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
MAYTAG DISHWASHER
Model MDB7709AWS2
Near Minneapolis, MN 55412
Nate
Job Details: 04/28/2023
"This Maytag washer, maybe once a week it'll stop somewhere later in the cycle. They said its when it gets to the dry portion of the cycle, but they havent noticed if it was heating, they never know until later, maybe an hour or two later, so we dont know for sure when it actually stops. Tested the door lock, it locks and secures well. I ran it through diagnostic service mode twice, it circulated, filled, drained, and heated great. Amp clamp on black wire at junction box during heat was 10 amps. Cant reproduce the issue. Did hear a slow rhythmic circulating sound during the drain portion, but it drained great. Nothing to fix at the moment. If it has worse issues or increased frequency of issue in future, I would possibly direct focus to the drain pump even though its operating currently."
We serviced a
SAMSUNG DRYER
Model DVE45R6100W/A3
Near Burnsville, MN 55337
Delton
Job Details: 04/28/2023
"Found that the heating element is open. Customer approved estimate. Replaced element and cleaned out inside dryer of lint build up, tested and dryer is heating and working good.
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2
Near Lakeville, MN 55044
Delton
Job Details: 04/28/2023
"Replaced main board and control now responds when pushing buttons but still wont start cycle. Getting inverter motor error. Needs inverter board also. Looks like something shorted, must of been reason it was tripping the breaker and shorted board.
We serviced a
LG WASHER STACKED++
Model WM3900HBA
Near Edina, MN 55439
Adam
Job Details: 04/28/2023
Getting FE code. Customer said when he turned the unit off even water was enter had to turn the cold water off. Water valve is bad. Stacked unit. Removed dryer from above then got access to the valve. Replaced valve then tested multiple times. Unit is working properly. Reinstalled dryer properly then tested everything. Works great.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near St. Cloud, MN 56303
Phillip
Job Details: 04/28/2023
I verified its not cooling to temp in the freezer. The evaporator had a good frost pattern. The compressor was a little noisy. I did take a low side pressure and it was around 25 psi. From what Ive seen the compressor was bad so we replaced the compressor and the dryer. I recharged the system and reprogrammed the control board.
We serviced a
FISHER PAYKEL++ WASHER
Model n/a
Near Maple Grove, MN 55369
Nate
Job Details: 04/28/2023
"Display is dead, and cant get washer to turn on. Verified 120 VAC is coming to the main PCB. Main PCB is sending 34 milli volts dc to display board. Needs new main PCB and possibly new display board but wont know until new PCB is installed.
We serviced a
SPEED QUEEN WASHER
Model n/a
Near Osseo, MN 55311
Nate
Job Details: 04/28/2023
Giving a smoky burning smell. Found a bad belt. Pump seems good. Coming back Wednesday to install new belt. ; ordrd 1 38174 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Shakopee, MN 55379
Adam
Job Details: 04/28/2023
Ice maker isnt working. Put unit in test mode and tried to cycle the ice maker could hear the motor run but never flexed the tray. Replaced the ice maker. Tested again. Now it harvested properly but never filled. Found the valve is getting power but not opening needs water valve; ordrd 1 WPW10179146 (Valve)
We serviced a
BEKO++ DISHWASHER
Model DUT25401X
Near Prior Lake, MN 55372
Adam
Job Details: 04/28/2023
"undefined; schdld next appmnt for 5/1 MON AM, states that autho needed"
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603 ZW
Near Forest Lake, MN 55025
Nate
Job Details: 04/28/2023
"Please submit for a second opinion. I installed new main PCB and new waterline. ZERO moisture on board on bottom of bottom drawer. Fuse for water leak sensor is closed. Checked ALL wiring under top drawer. Still doing exactly what it did 5 times ago, when I first came out. Runs F1 leak error. I fixed the leak via the new waterline. Also had a bad power board which we replaced. It was burnt from water. Now its totally dry, I double and triple checked that. Made sure new waterline isnt kinked. Power cycled it 15 times. Still has F1 error and continually runs drain pump on upper drawer. I uninstalled main PCB and will return that. Please submit for 2nd opinion. As is, they can co ti hue to use bottom drawer. ; O-emld tckt , states that autho needed"
We serviced a
LG WASHER
Model WT7200CW
Near Buffalo, MN 55313
Seth
Job Details: 04/28/2023
"I arrived and replaced the parts ordered it did not fix the issues, the UI board is needed EBR78538807. Please send back to ST.; saved tckt"
We serviced a
BOSCH DISHWASHER
Model SHU3006UC/U06
Near St. Cloud, MN 56304
Seth
Job Details: 04/27/2023
"Dishwasher leaks and the timer stops mid cycle in 2 places. The timer is NLA.
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/27/2023
"I replaced the burnt out thermostat, the dryer is now working properly."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Maple Grove, MN 55369
Nate
Job Details: 04/27/2023
"Dishwasher stopped working. Would only rub drain pump. Found the sump and float area full of water. Dried it all out, ran it, the water inlet valve is leaking. Needs new valve.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near St. Louis Park, MN 55416
Nate
Job Details: 04/27/2023
"The dishwasher got quieter and then died. I found a charred wire nut in the junction box. I cut off the melted nut and the ends of the wires and connected them with a new better nut. I then wrapped electrical tape around the nut so that if it jiggles or vibrates it wont loosen.
We serviced a
LG DRYER
Model DLGX8001W
Near Minneapolis, MN 55436
Nate
Job Details: 04/27/2023
Cleaned out dryer, cleaned and oiled roller shafts. Runs great now."
We serviced a
WHIRLPOOL WASHER
Model WFW9451XW00
Near Minneapolis, MN 55414
Nate
Job Details: 04/27/2023
"Washer not draining. Found a couple pieces of cloth, one black and one white, stuck inside the drain. Removed the cloth, filled the washer and then drained it. Now drain pump works great."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Inver Grove Heights, MN 55076
Delton
Job Details: 04/27/2023
"It is the run capacitor that is bad. Replaced the run capacitor, tested and motor now runs. Washer fills, agitates, drains and spins. Washer is working good."
We serviced a
GE MICROWAVE
Model PSA9120SF3SS
Near Chanhassen, MN 55317
Adam
Job Details: 04/27/2023
Old handle was broken. On the bottom. Disassembled door and then replaced handle. Reassembled then tested. Works great
We serviced a
WHIRLPOOL WASHER STACKED++
Model GHW9150PW0
Near Maple Grove, MN 55369
Phillip
Job Details: 04/27/2023
The customer said that the washer will fill with water even when there not using it. When I arrived today I found the washer was half way full of water. I can see water leaking into the soap dispenser. The water valve is bad. The cold solenoid on the valve assembly had failed and was not sealing tight. Today I replaced the water valve assembly. The washer is working good and fills correctly. It is not leaking from the valve anymore.
We serviced a
GE RANGE
Model JB655SK7SS
Near Shakopee, MN 55379
Adam
Job Details: 04/27/2023
Installed burner from last visit. Then tested. Its working properly now.
We serviced a
CRITERION REFRIGERATOR
Model CFRR211P1S
Near Big Lake, MN 55309
Matt
Job Details: 04/27/2023
"Customer complaint is, ICEMAKER FAILED. Customer said its leaving a ice block in the bucket. Inspected and tested. FF compartment is 38F and freezer was 4F. They redesigned the ice maker to prevent this from happening. Installed the new 10 cube ice maker. Ice maker is now fixed."
We serviced a
WHIRLPOOL DRYER STACKED++
Model WGD85HEFC0
Near Minneapolis, MN 55403
Phillip
Job Details: 04/27/2023
I pulled the dryer off of the washer using the cart. I found the motor turns very hard. I replaced the dryer motor. I hooked it all back up and now the drums turns and it heats.
We serviced a
ADMIRAL REFRIGERATOR
Model HMG501030
Near Minneapolis, MN 55418
Phillip
Job Details: 04/27/2023
"The customer complaint is the unit is not cooling well. I found the evaporator is frosted up. I put into defrost, I get 120 volts to the heater but they do not come on. It will need the defrost heater. I defrosted the the evaporator and replaced the heater. I cycled the defrost timer on and verified the heater does come on.
We serviced a
LG WASHER
Model WT1101CW
Near Chaska, MN 55318
Adam
Job Details: 04/27/2023
Washer was making loud noise. Verified complaint was making a loud noise when stoping from high speed. And some agitations. Tipped unit back and found the rotor nut was loose and the rotor dropped. Removed rotor and inspected looks good no damage to magnets and the splines look good also. Same as on the gearcase. Reassembled unit and put locktite on the nut for the rotor. Then tested unit multiple times and no noise.
We serviced a
LG REFRIGERATOR
Model LFXS30766S/03
Near North Oaks, MN 55127
Phillip
Job Details: 04/27/2023
The compressor was bad. I replaced the sealed system parts needed and the control. I did preform the board update. I pulled a vacuum and recharged the system.
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/28
Near Chaska, MN 55318
Adam
Job Details: 04/27/2023
Dispenser is leaking. Customer tried to silicone around it but still leaking. Replaced dispenser and then filled with rinse aid. Now unit isnt leaking. Tested multiple times. Explained if you spill a little when trying to fill or to much it drip some until you run a load. After we ran it and waited no drips of rinse aid. Unit is working properly now
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Waconia, MN 55387
Adam
Job Details: 04/27/2023
Customers complaint unit shakes and doesnt start. Found will just try to sense but then wont do anything. Removed back cover and found a broken wire. Repaired wire then tested unit is now working properly. Unit is level.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waconia, MN 55387
Adam
Job Details: 04/27/2023
Unit wont turn on. Verified complaint. Next checked outlet had no power. Actually the whole laundry room was dead. Went to the breaker and 3 different breakers trip. One was laundry one was downstairs and one was kitchen. Turned laundry back on and then checked. Washer is now working. Next checked kitchen and all counter outlets were dead. Reset the kitchen and downstairs breaker. Must have a had a power outage.
We serviced a
LG WASHER
Model WT7300CW01
Near Saint Stephen, MN 56375
Seth
Job Details: 04/27/2023
"New LG top load washer, there is gear-slop and it sounds like no oil in the gearcase. She is going to work with LG and see if they will cover the repairs.
We serviced a
MAYTAG REFRIGERATOR
Model WRF560SEYB05
Near Saint Joseph, MN 56374
Seth
Job Details: 04/27/2023
Water discharging from freezer. Upon arrival in inspection I found this unit was affected by a manufacturing defect with the drain. I replaced the duckbill with the P-trap. I steamed out the freezer and it drained great. The fridge is now fixed.
We serviced a
MAYTAG WASHER
Model MVWB700BW0
Near Champlin, MN 55316
Phillip
Job Details: 04/27/2023
"The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. Last visit I did all the work of removing the old parts. Today I installed the new tub bearing, seal, and shaft assembly. I started the washer on a wash cycle and then did and drain and spin. Its all working."
We serviced a
GE REFRIGERATOR
Model GTS18DCPDLBB
Near Eden Prairie, MN 55344
Adam
Job Details: 04/27/2023
Unit not cooling. Found the fans are running but not the compressor. The start relay on the compressor is not working. Replaced part and now working. Unit has a good frost pattern.
We serviced a
SPEED QUEEN DRYER
Model ADE3LRGS171TW01
Near North Saint Paul, MN 55109
Matt
Job Details: 04/27/2023
Disassembled dryer and inspected rollers, idler pulley and belt and all looks good. Vacuumed out inside of dryer and bulkhead. Reassembled dryer and tested. Dryer sounds great.
We serviced a
LG REFRIGERATOR
Near Saint Michael, MN 55376
Matt
Job Details: 04/27/2023
"Customer complaint is, FRZ SEEMS TO BE WORKING BUT FF IS GETTING WARM. Inspected and tested. FF compartment was 60F and freezer was 8F. Customer had spilled something done the return vents and they were plugged/frozen. I defrosted vents and now theres airflow to the FF compartment. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC2
Near Rosemount, MN 55068
Delton
Job Details: 04/27/2023
"Tenant says that maybe 1 in 4 or 5 cycles there will still be water on the bottom of the dishwasher at the end of the cycle. While im here, dishwasher is draining fully every time. I did find that there is a slow leak from motor (see picture) Im not sure why it doesnt always drain since it is draining every time as im here.Motor would have to be replaced for the leak and I will also quote to replace drain pump.I tried calling hale and it goes to voice mail and I hear static.Office will need to contact hale and give estimate but based on cost of motor and not being sure about the drain issue it might not be economical to repair.Total estimate just for motor is $537.57. Motor with drain pump $643.70; saved tckt"
We serviced a
ASKO++ DRYER
Model T411VDT
Near Minneapolis, MN 55437
Nate
Job Details: 04/27/2023
"Has done something for awhile where it hums but wont run right away. The last time they tried using it, it hummed and then smelled like melting plastic. Needs a new blower wheel and possibly a motor too. DW can you submit for both parts? I would for sure need a double time slot for this repair. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Minnetonka, MN 55305
Nate
Job Details: 04/27/2023
Shakes bad when it runs. I put it into test mode and found that it has a bad gearcase and splutch assembly. Support rods are good. Needs new belt too if we do this job. Attached quote. Would be more than the Autho limit. Please see if WLM would like to proceed with repair. ; saved tckt
We serviced a
KENMORE DRYER
Model NOTAVAILABLE
Near Minneapolis, MN 55410
Delton
Job Details: 04/27/2023
"Found that high limit thermal fuse is open due to dryer being full of lint and blocking airflow. Customer approved estimate. Replaced thermal fuse and cleaned out inside dryer of lint build up. Tested and dryer is cycling heat normally. Dryer is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WP3392519 (THERMAL FUSE) from stock, states that autho needed"
We serviced a
BLOMBERG++ REFRIGERATOR
Model K60340NU
Near Minneapolis, MN 55401
Nate
Job Details: 04/27/2023
"Unit not cooling. Room temp although its set to 33 degrees for fresh food. Checked evaporator, its warm with no frost. All fans running. Compressor running, its hot. Condenser line is Luke warm. Has a sealed system issue. Please call Blomberg to see if they would cover sealed system work, and then call the number listed in this job ticket to keep them posted. TY is the maintenance guy here, who will also want to know any updates. ; saved tckt"
We serviced a
LG MICROWAVE
Model MV1608ST
Near Sartell, MN 56377
Seth
Job Details: 04/27/2023
"Microwave as multiple issues. Broken handle glued and outer door cracking, vent cover broken and vibrating, the lights and led display dim and flicker when it cooks(cyclical flashing in tune with the HV system phasing) it would need a capacitor-0CZZW1H004B, magnetron- 2B71165R, NLA handle-MEB47173603, door- AGM67064701; saved tckt"
We serviced a
UNKNOWN REFRIGERATOR
Model NM11BF
Near Sartell, MN 56377
Seth
Job Details: 04/27/2023
"No frost on the evaporator, the fans and compressor were running. I suspect a leak new comp in 2020. ; saved tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS5
Near Elk River, MN 55330
Matt
Job Details: 04/27/2023
"Customer complaint is, LOUD BUZZ. Inspected and tested. Theres a loud buzzing and not heating. Going to need a new magnetron and possibly a capacitor and diode. Magnetron is on order from Global, cap and diode are stock. This is going to need to be scheduled with a second guy because its a convection microwave and also theres a vent attached on the top thats a pain to reattach. ; ordrd 1 2M248HEH (Magnetron)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW0
Near Andover, MN 55304
Matt
Job Details: 04/27/2023
"Customer complaint is, GAS SMELL COMING FROM THE DRYER. Customer said if he doesnt shut the gas off, they smell gas. Inspected and tested. All the fittings behind the dryer are good. I disassembled dryer and smell gas strongly on the inside. I cant pinpoint exactly where its coming from, but theres a hissing coming from the valve. This is going to need a new gas valve assembly part number 280119. Dana can you call this in for authorization. Also are we responsible for disconnecting the gas line and hooking it back up, or do they need to have a plumber do it. If I have to do it, Im probably going to need some supplies, but I dont know what because I dont do gas. Make sure and schedule me extra time on this. ; saved tckt"
We serviced a
LG WASHER
Model WM3570HWA
Near Woodbury, MN 55129
Delton
Job Details: 04/26/2023
Replaced drain hose assembly. Tested and no more leaks. Washer is working good.
We serviced a
LG REFRIGERATOR
Model LFCS27596S/02
Near Woodbury, MN 55129
Delton
Job Details: 04/26/2023
Replaced evaporator cover. Tested and fan is now running and blowing air into refrigerator. Refrigerator is cooling and working good.
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Saint Michael, MN 55376
Matt
Job Details: 04/26/2023
"Customer complaint is, BEEPING NOISE AND DIDNT FINISH A CYCLE. BEEPS RESET NOW IT NOT DRAINING PROPERLY, OVER HEATING. Inspected and tested. Theres standing water underneath the dishwasher and theres a water detection alarm. I think thats were the beeping noise is coming from. Water is leaking bad from the circulation pump. Im assuming the water levels is low because its leaking so bad causing it to get too hot on the inside of the dishwasher.
We serviced a
SAMSUNG WALL OVEN++
Model NV51K6650DS/AA
Near Chanhassen, MN 55317
Adam
Job Details: 04/26/2023
Unit was dead and locked. Had to carefully pick the lock to unlock door. Once both doors are unlocked removed doors then removed oven from wall. Then disassembled and tested the thermostats. Found the top two where bad. The bottom was good. Replaced the top two and now working properly. Reassembled unit and tested again. Working great.
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Minneapolis, MN 55421
Nate
Job Details: 04/26/2023
36 in fresh food and 1 in freezer. Replaced bad Icemaker. Cycled the new one and it filled with water. Works great now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/26/2023
"Stopped cooling suddenly, failed inverter board was suspected but a new one didnt fix it. Per Phil it has a mechanical issue please quote a compressor.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
LG WASHER
Model WM3470HVA
Near Eagan, MN 55122
Delton
Job Details: 04/26/2023
Found that there is a hole in the hose that goes from dispenser to tub so when washer fills there is a small leak that drips. Ordering part and rescheduling.; ordrd 1 4738er1004B (Dispenser to tub hose)
We serviced a
BEKO++ RANGE
Model PRDF34550SS
Near Saint Michael, MN 55376
Matt
Job Details: 04/26/2023
"Customer complaint is, NOT BAKING PROPERLY AND MISSING A FOOT. Oven was hot when I got here, so I couldnt get a temperature sensor reading. Preheated to 380F then cycled between 390F and 360F, 385F and 365F, 385F and 365F. I called Techline and he sent me a email with the tech sheet showing how to recalibrate oven temperature. Also going to need a new front left foot. Dana can you order the foot part number 210600022 and send it directly to the customer to install. Im running behind and dont have time to do this. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAW0
Near Edina, MN 55424
Nate
Job Details: 04/26/2023
"Washer flooded upstairs laundry room. Found a bad flow sensor that is spraying water out due to a giant crack. Quoted for new one, coming back Friday to install. ; ordrd 1 WPW10110225 (Flow meter)"
We serviced a
GE MICROWAVE
Model JVM7195DK6WW
Near Buffalo, MN 55313
Seth
Job Details: 04/26/2023
"No power, the microwave has a burned out magnetron and tco due to a failed installation. This is a commercial property. They said she was not covered per GE Techline. Customer was notified.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Shakopee, MN 55379
Adam
Job Details: 04/26/2023
"This is at a nail salon. Customers complaint Not cleaning or spinning out. Verified complaint. In spin sounded like the gears were stripped agitated was working it seamed. Found the hub is stripped also the splutch is damaged. Agitator was damaged from last company out there. W10721967 splutchW11418231 agitator. W10528947 hub nut ; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG WASHER
Near Saint Paul, MN 55104
Nate
Job Details: 04/26/2023
"Need bolt (DC97-02412A). Counter weight (DC67-00999A). Washer nut (DC61-00201A). DW can you please submit this for authorization? The bolt snapped off of the counter weight which is cracked in multiple places. Part of bolt is stuck in washer nut. Need a new nut, bolt, and counter weight. ; O-emld tckt"
We serviced a
GE MONOGRAM++ REFRIGERATOR
Model ZIFS360NXALH
Near Victoria, MN 55386
Adam
Job Details: 04/26/2023
Customers complaint unit not cooling. Found the bottom shelf items were frozen. Removed drawers and found the fan wasnt kicking on. Got a voltage reading to the fan 13DCv. Installed a new fan still nothing. Called GE tech line he said could be the board fan or a bad wire. He would get a board and fan and try it out WR60X10284 fan. Looks like tribles might have it. WR55X10922 control board Marcone has board added to my cart already. ; states that autho needed
We serviced a
DANBY REFRIGERATOR
Model DAR044A4BSLDD-6
Near Excelsior, MN 55331
Adam
Job Details: 04/26/2023
"Unit is over cooling. Customer had unit unplugged when I arrived. They said even on the lowest setting its over cooling. Unit needs a new temper control. On this unit its the only to control on and off. No fans or heaters on unit. Just control compressor and evap. ; snapped 4 QuickPics, states that autho needed"
We serviced a
GE DRYER
Model DVLR223GG7WW
Near Plymouth, MN 55446
Phillip
Job Details: 04/26/2023
"The customer said the dryer does not start. I found the timer knob was broken so when I turned the knob is was not turning the timer shaft. I replaced the knob and then turned it to a time dry. The dryer started and works on all the cycles.
We serviced a
KITCHENAID WALL OVEN++
Model KEBC207KSS05
Near Maple Grove, MN 55311
Phillip
Job Details: 04/26/2023
"The customer said the oven works fine when they bake but today when they tried to clean it, the oven stopped and gave the f4e1 meat probe error. The customer never uses the meat probe. I checked the probe socket and the connections, everything looked fine. The customer asked if I could just disconnect the probe socket. I disconnected the socked for the meat probe. The oven bake is still working good."
We serviced a
GE REFRIGERATOR
Model PFCS1NJWASS
Near Minneapolis, MN 55441
Nate
Job Details: 04/26/2023
Not cooling and water leaking underneath. Had a bad inverter board. Replaced that and some waterline coming to the water valve. Ran the dispenser and no leaks.
We serviced a
BOSCH DISHWASHER
Model SHP65T52UC/07
Near Roseville, MN 55113
Nate
Job Details: 04/26/2023
"Not draining. Found a plastic safety seal from a bottle stuck in the drain pump impeller. I removed it, now dishwasher runs and drains great."