We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Long Lake, MN 55356
Phillip
Job Details: 11/22/2021
The wash motor was not pumping water and both spray arms jet holes where plugged up. I replaced the wash motor and both spray arms.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Maple Grove, MN 55369
Phillip
Job Details: 11/22/2021
When the motor would not run the control board disabled the heater . We just ran a diagnostic cycle and it reset. The heater will work now.
We serviced a
KENMORE DISHWASHER
Model 66514749N510
Near Maple Lake, MN 55358
Seth
Job Details: 11/22/2021
I replaced the failed sump assy. I tested the DW it is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Annandale, MN 55302
Seth
Job Details: 11/22/2021
"Failed pump was replaced. I tested the DW, it is now fixed."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC208KSS04
Near Rogers, MN 55374
Matt
Job Details: 11/22/2021
"Customer complaint is, DOUBLE WALL OVEN BOTH MAKE FAN NOISE. Inspected and tested. Found the lower cooling fan is really loud. Quoted customer to install new cooling fan. Customer approved repairs. Im ordering the upper fan to, just in case. Parts on order. ; ordrd 1 WPW10176670 (Lower cooling fan) and 1 WPW10016550 (Upper cooling fan)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Eagan, MN 55123
Delton
Job Details: 11/18/2021
"Freezer not getting to 0 degrees. Sitting at about 20 degrees. Checked evaporator and only %20 frost pattern, see pictures. Also refrigerator evaporator cover has frost coming out of it. Call into autho.; saved tckt"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Apple Valley, MN 55124
Delton
Job Details: 11/18/2021
"Every 3-4 load is getting e01 f03 and e01 f01 error. Which is draining/pressure sensor errors/communication errors. According to service bulletins, these parts are related to this error codes. Ordering parts and rescheduling.; ordrd 1 W11032117 (Control board) and 1 W10903220 (Air trap) and 1 Wpw10448876 (Pressure sensor) and 1 W11044559 (Pressure hose)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW0
Near Monticello, MN 55362
Matt
Job Details: 11/18/2021
"Customer complaint is, UNIT GOES OFF BALANCE AND SHUTS OFF AND WON'T DRAIN. BASKET IS LOOSE ALSO. Inspected and tested. Washer is roaring in a spin. The transmission has failed. This is not covered. Washer needs to be replaced. Customer said that WHE said they would cover some of the cost to repair washer. Phil W. is going to email WHE, so Im not ordering the part yet. If they approve repairs, part number is W11454372. ; saved tckt , states that autho needed"
We serviced a
MAYTAG RANGE- ELECTRIC
Model MER6875BAS
Near Maple Grove, MN 55311
Seth
Job Details: 11/18/2021
Failed bake element. Part on order.; ordrd 1 WP7406P428-60 (Element)
We serviced a
AMANA RANGE- GAS
Model ACS3350AS
Near Minneapolis, MN 55416
Nate
Job Details: 11/18/2021
"Put refurbished control board from circuit board medics back in. Works great now.?; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6213SR
Near Plymouth, MN 55442
Nate
Job Details: 11/18/2021
"Due to a family member testing positive a couple days ago for Covid, we had to reschedule. Coming back on the 29th; schdld next appmnt for 11/30 TUE PM"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Eagan, MN 55123
Delton
Job Details: 11/18/2021
"Freezer not getting to 0 degrees. Sitting at about 20 degrees. Checked evaporator and only %20 frost pattern, see pictures. Also refrigerator evaporator cover has frost coming out of it. Call into autho.; saved tckt"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Apple Valley, MN 55124
Delton
Job Details: 11/18/2021
"Every 3-4 load is getting e01 f03 and e01 f01 error. Which is draining/pressure sensor errors/communication errors. According to service bulletins, these parts are related to this error codes. Ordering parts and rescheduling.; ordrd 1 W11032117 (Control board) and 1 W10903220 (Air trap) and 1 Wpw10448876 (Pressure sensor) and 1 W11044559 (Pressure hose)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW0
Near Monticello, MN 55362
Matt
Job Details: 11/18/2021
"Customer complaint is, UNIT GOES OFF BALANCE AND SHUTS OFF AND WON'T DRAIN. BASKET IS LOOSE ALSO. Inspected and tested. Washer is roaring in a spin. The transmission has failed. This is not covered. Washer needs to be replaced. Customer said that WHE said they would cover some of the cost to repair washer. Phil W. is going to email WHE, so Im not ordering the part yet. If they approve repairs, part number is W11454372. ; saved tckt , states that autho needed"
We serviced a
MAYTAG RANGE- ELECTRIC
Model MER6875BAS
Near Maple Grove, MN 55311
Seth
Job Details: 11/18/2021
Failed bake element. Part on order.; ordrd 1 WP7406P428-60 (Element)
We serviced a
AMANA RANGE- GAS
Model ACS3350AS
Near Minneapolis, MN 55416
Nate
Job Details: 11/18/2021
"Put refurbished control board from circuit board medics back in. Works great now.?; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6213SR
Near Plymouth, MN 55442
Nate
Job Details: 11/18/2021
"Due to a family member testing positive a couple days ago for Covid, we had to reschedule. Coming back on the 29th; schdld next appmnt for 11/30 TUE PM"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Champlin, MN 55316
Seth
Job Details: 11/18/2021
Washer stops eight minutes into every cycle. I went and tested both empty and with a load and it ran perfectly. It was very obvious there had been too much soap used as suds felt over half the cavity. The unit was also not level and it rocked back-and-forth when its fun. I leveled the machine and tested and it worked perfect no labor charge at this time.
We serviced a
GE WASHER TOP LOAD
Model WJSR1070A1WW
Near Saint Michael, MN 55376
Matt
Job Details: 11/18/2021
"Customer complaint is, NOT DRAINING AND NOW WON'T FILL DID VIDEO WITH AHS AND IT WORKED.... CUST THINKS DIAL ISSUE. Inspected and tested. Everything was working perfectly. Started it on a heavy cycle empty and filled, agitated, drained and spun out great and completed the cycle. I started it with a load and watched it until the final rinse cycle and its working great. Could be the timer is failing intermittently, but its working great for me. Part number WH12X10149."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200GW/A3
Near Minneapolis, MN 55441
Matt
Job Details: 11/18/2021
"Customer complaint is, NOT DRYING LIKE IT USED TO. Inspected and tested. Found the gas valve was turned off to the dryer. Turned on gas valve and now dryer is heating great and cycling between 210F and 100F. Air flow on outside of house is 15mph."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Long Lake, MN 55356
Phillip
Job Details: 11/18/2021
The dishwasher fills with water but does not pump it through. The wash motor is locked up and needs to be replaced. The spray arms are also plugged up. I quoted the customer $423 for the wash motor replacement and labor. She will call back if its approved by her warranty company. WPW10448645 upper spray arm W11553338 spray arm W10902589 motor assembly
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Eagan, MN 55123
Delton
Job Details: 11/18/2021
"Freezer not getting to 0 degrees. Sitting at about 20 degrees. Checked evaporator and only %20 frost pattern, see pictures. Also refrigerator evaporator cover has frost coming out of it. Call into autho.; saved tckt"
We serviced a
GE DRYER- ELECTRIC
Model DJXR433EG6WW
Near Maple Grove, MN 55311
Phillip
Job Details: 11/18/2021
The clips that hold the temp switch in place are broken. We repaired the switch like the start switch. Its working good now.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Apple Valley, MN 55124
Delton
Job Details: 11/18/2021
"Every 3-4 load is getting e01 f03 and e01 f01 error. Which is draining/pressure sensor errors/communication errors. According to service bulletins/appliantology, these parts are related to this error codes. Ordering parts and rescheduling.; ordrd 1 W11032117 (Control board) and 1 W10903220 (Air trap) and 1 Wpw10448876 (Pressure sensor) and 1 W11044559 (Pressure hose)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PPBA
Near Osseo, MN 55311
Seth
Job Details: 11/18/2021
Customer complained on refrigerator leaking water onto the floor. Upon arrival we saw some ice buildup in the freezer room. This is caused by a manufacturing defect in the evaporator drain line from the ice room.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Minneapolis, MN 55410
Seth
Job Details: 11/18/2021
Customer thinks maybe your heater is bad in the dishwasher. I put the machine into service diagnostic mode and tested and heater is working great. There is a custom kick installed in front of the inspection panel on the dishwasher I was unable to do any testing or diagnosing because of those limitations. Customer will use the machine and get back with us if we need to return. I suspect that we have a bad inlet valve or a plugged up filter at the beginning of the inlet valve or something related that is causing the control board to turn off the heater.
We serviced a
BOSCH DISHWASHER
Model SHE878WD5N/01
Near Minneapolis, MN 55441
Matt
Job Details: 11/18/2021
"Customer complaint is, E15 ERROR CODE. Inspected and tested. Found the fill valve is cracked and leaking. Quoted customer . to install new valve. Customer approved repairs. Installed new fill valve and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 00628334 (VALVE) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW0
Near Monticello, MN 55362
Matt
Job Details: 11/18/2021
"Customer complaint is, UNIT GOES OFF BALANCE AND SHUTS OFF AND WON'T DRAIN. BASKET IS LOOSE ALSO. Inspected and tested. Washer is roaring in a spin. The transmission has failed. This is not covered. Washer needs to be replaced. Customer said that WHE said they would cover some of the cost to repair washer. Phil W. is going to email WHE, so Im not ordering the part yet. If they approve repairs, part number is W11454372. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GSD3360N10SS
Near Otsego, MN 55301
Matt
Job Details: 11/18/2021
"Customer complaint is, WON'T DRAIN. Inspected and tested. Found the garbage disposal is broken and its plugged with food debris. When the dishwasher drains, it backs up into the sink and then drains back into the dishwasher. Dishwasher is working great, the problem is with the garbage disposal. Showed customer this and advised him that the garbage disposal will need to be replaced for the dishwasher to work correctly."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JM3
Near Burnsville, MN 55337
Delton
Job Details: 11/18/2021
"Compressor relay is clicking and compressor is not running. Replaced relay, tested and compressor turns on and is running. Refrigerator is cooling and working good.; used 1 PRO41 () from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model NOTAVAILABLE
Near Eden Prairie, MN 55347
Delton
Job Details: 11/18/2021
"Customer said freezer not cooling well and has to be turned down to coldest. When i got here there are two thermometers inside freezer and both read 0/-2 degrees. I ran gallon of water through dispenser and did not fins any leak. But i did find leak when testing evaporator drain the drip pan was not inserted and when enough waster was in the pan it would leak. I adjusted pan, tested and no more leaks. Cannot find any model/serial number information on refrigerator.Customer is worried about cooling and evaporator has full frost pattern cooling seems fine. House is assisted living facility.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV152KSA
Near Minneapolis, MN 55430
Seth
Job Details: 11/18/2021
Microwave hums and does not work. Upon arrival an inspection I found the relay on the main control board has failed as well as the magnetron had burned out from setting energized. I quoted Repair customer will reach out if they want us to repair it.
We serviced a
MAYTAG RANGE- ELECTRIC
Model MER6875BAS
Near Maple Grove, MN 55311
Seth
Job Details: 11/18/2021
Failed bake element. Part on order.; ordrd 1 WP7406P428-60 (Element)
We serviced a
KENMORE DISHWASHER
Model 665.13129K701
Near Minneapolis, MN 55416
Nate
Job Details: 11/18/2021
Dishwasher leaks an hour after it starts. I ran the dishwasher for over an hour and it did not leak. There were a lot of suds inside the dishwasher and I recommended they switch to finish. I did notice there was one spot around the edge of the sump assembly where it looked burned and melted. The customer will keep an ion it while it continues to wash and I showed them where it would leak water if its leaking water through that place where the plastic is a little bit melted. They will call us if they continue to have the issue.
We serviced a
AMANA RANGE- ELECTRIC
Model AER5715QAQ
Near Eden Prairie, MN 55344
Delton
Job Details: 11/18/2021
Customer said oven burnt food and top of stove was hot. There is s vent that where it was hot so that is normal. I calibrated temperature at 450 degrees and is correct to my oven thermometer and digital thermometer. Oven is heating and working good as im here.
We serviced a
LG WASHER FRONT LOA
Model WM3070HWA
Near Osseo, MN 55311
Seth
Job Details: 11/18/2021
I replaced the bad PCB and tested by using a Speed wash. The washer is now fixed.
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDE9304ACE
Near Minneapolis, MN 55438
Delton
Job Details: 11/18/2021
"Found that glides are worn out and blower wheel is broken and not venting out. Replaced parts, tested and dryer is heating and working good.; used 2 306508 (GLIDE KIT), and 1 Y303836 (BLOWER) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/18/2021
Upon arrival a worked told me it started to work this morning. We verified its operation and that it does drain good. We removed the filter plug and that was clear. We started it back up on a rinse and spin and its working good.
We serviced a
KENMORE REFRIGERATOR
Model 79551314014
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/18/2021
We found a water line to the water tank was split. We repaired the water line with a 5/16 connector. ; used 1 FITTING4 (5/16' JG FITTING) from stock
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMS309BSS01
Near Excelsior, MN 55331
Phillip
Job Details: 11/18/2021
The broil element does not heat up. We tested the element and it tested good. We found the broil relay is bad. We replaced the main board . We started the oven and waited it to get to 350. It heated up to 350 in about 10 minutes.
We serviced a
KENMORE COOKTOP- GAS
Model 790332
Near Minneapolis, MN 55410
Nate
Job Details: 11/18/2021
Rear right burner not igniting. Found the gas orface plugged. Cleaned that off. Also cleaned burner head. Ignites great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
AMANA RANGE- GAS
Model ACS3350AS
Near Minneapolis, MN 55416
Nate
Job Details: 11/18/2021
"Put refurbished control board from circuit board medics back in. Works great now.?; O-emld tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model PDT750SSFASS
Near St. Louis Park, MN 55426
Nate
Job Details: 11/18/2021
"Not draining. Had a bad drain pump and debris in line. Leaking from pump. Replaced pump, cleaned line, and sealed up vent. Runs and drains great now."
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Minneapolis, MN 55435
Nate
Job Details: 11/18/2021
Leaking water. Found the air cover loose with a lot of detergent built up around the seal. Used red glue and put the seal on right after cleaning it up. Runs great now with no leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6213SR
Near Plymouth, MN 55442
Nate
Job Details: 11/18/2021
"Due to a family member testing positive a couple days ago for Covid, we had to reschedule. Coming back on the 29th; schdld next appmnt for 11/30 TUE PM"
We serviced a
ROPER DRYER- GAS
Model RGL74632BW0
Near Eagan, MN 55123
Delton
Job Details: 11/18/2021
"Replaced flame sensor and igniter, tested and dryer now heats and is working good."
We serviced a
ROPER DRYER- GAS
Model RGL74632BW0
Near Eagan, MN 55123
Delton
Job Details: 11/17/2021
"Found that flame sensor and igniter are bad. Replaced flame sensor and broke the igniter. Need to order part and reschedule.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 Wp338906 (Flame sensor) and 1 279311 (Igniter)"
We serviced a
LG DISHWASHER
Model LDS5040ST/00
Near Apple Valley, MN 55124
Delton
Job Details: 11/17/2021
"Model and serial number tag rubbed off but customer had user manual. Dishwasher was getting FE error which is related to the water float sensor. Found that it was dirty. Cleaned it and dishwasher is running and working good as Im here. No additional costs besides trip charge, very quick call. If problem continues 4975DD1001A part would need to be replaced, related to FE error.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SIEMENS REFRIGERATOR
Model S36IT70NNP/01
Near Minneapolis, MN 55410
Nate
Job Details: 11/17/2021
Unit dead. Replaced a bad board. Told customer 24 hours until cool.
We serviced a
KENMORE REFRIGERATOR
Model 79577243602
Near Long Lake, MN 55356
Seth
Job Details: 11/17/2021
"Not cooling. Fans and compressor running. This is an LG made Kenmore product. The sealed system has failed please transfer; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE9606AYW
Near Maple Plain, MN 55359
Seth
Job Details: 11/17/2021
"Not working with heavy and large loads. Failing motor, broken fan, and worn glides were found. I replaced them all and tested the dryer. The dryer is now fixed.; used 2 306508 (GLIDE KIT) from stock"
We serviced a
GE REFRIGERATOR
Model TFX25PPBAA
Near Apple Valley, MN 55124
Delton
Job Details: 11/17/2021
"Found that fridge is not fully defrosting. Found that defrost bimetal is opening too early. Also the evaporator drain tube is clogged. Cleaned drain tube and replaced bimetal, tested and refrigerator is defrosting and no longer leaking. Refrigerator is working good.; used 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
MAYTAG WASHER FRONT LOA
Model W11316246
Near Rogers, MN 55374
Phillip
Job Details: 11/17/2021
The customer washed a rug and the hair on the rug has clogged the tub to pump hose. I cleared the hose and removed lots of hair. I flushed it all out the best I could. I ran a test cycle and filled and drained it twice. In the test cycle I kept getting the sensor error f3-e1 but it will run any normal cycle just fine.
We serviced a
FISHER PAYKEL DISHWASHER
Model DS6031-88264
Near Wayzata, MN 55391
Phillip
Job Details: 11/17/2021
"The drain pump runs continuously, the drain error a water sensing error come up on the display. There is water on the bottom of the unit. I would like to order the drain pump motor, the sensor and control. I put into diagnostics but it will not run any test. It just keeps beeping. I was unable to locate the parts. Please research and contact the customer. 528042 pump 528602RP hall sensor 528397USP control board ; snapped 1 QuickPics, states that autho needed"
We serviced a
JENN-AIR RANGE- GAS
Model JDS1450DS0
Near Plymouth, MN 55447
Phillip
Job Details: 11/17/2021
"The key pad was shorted. I replaced the touch pad but still not working. Then I replaced the board and still not working, so I replaced key pad. The touch pad came with a key pad. I tried the one that came with the touch pad first but it ended up needing the new cable ribbon that was ordered. All parts are installed. Its working good now."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Ramsey, MN 55303
Phillip
Job Details: 11/17/2021
The refrigerator is not cooling in both sections now. The customer said it was a slow decline. I found all the fans in the compressor are running the compressor is not very warm and the lines coming off of it are room temperature. It has a seal system leak advise the customer they need to buy a new refrigerator.
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Burnsville, MN 55306
Delton
Job Details: 11/17/2021
Found that the drain pump fins are broken and has very slow drain. Also found that that motor is leaking. Also racks are rusting are racks covered?Needs motor/sump assembly wpw10455261; drain pump wpw10531320;This dishwasher is nasty see pictures. See whats covered and if parts are in stock.; saved tckt
We serviced a
KENMORE WASHER TOP LOAD
Model 11026912691
Near Minneapolis, MN 55438
Delton
Job Details: 11/17/2021
"Replaced water valve, tested and now hot water comes out full force. Washer is working good."
We serviced a
KENMORE DRYER- GAS
Model 110.7893279
Near Eagan, MN 55123
Delton
Job Details: 11/17/2021
Wiggled wires on gas coils and igniter on. Not sure if loose wire or bad coils. I replaced coils dryer is heating and cycling heat good.I did not charge extra as it might of been my fault with loose wires. Plus i think i got him to sign up for the plan. He is really impressed with our service.; used 1 5303931775 (COIL KIT) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSN2000LW1
Near Elk River, MN 55330
Phillip
Job Details: 11/17/2021
"The washer is not spinning well. I found the clutch was slipping, the dogs are worn out and the coupler was wearing out. Replace the clutch motor coupler and dogs. Ran it on agitation and spin its working perfect; used 1 285753A (DD COUPLER), 1 285785 (CLUTCH), and 1 80040 (DOGS) from stock"
We serviced a
IKEA RANGE- GAS
Model IGL730CS0
Near Minneapolis, MN 55422
Seth
Job Details: 11/17/2021
Loud fan. I replaced the fan and tested the range. The range is now fixed.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2897289
Near Minneapolis, MN 55406
Nate
Job Details: 11/17/2021
"Washer not spinning, has a bad gearcase and coupler. , states that autho needed"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Wayzata, MN 55391
Nate
Job Details: 11/17/2021
"Washer trips when it runs. Found a bad mcu. Replaced, runs great now. "
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Minnetonka, MN 55345
Nate
Job Details: 11/17/2021
Unit dead. Solid green light on main board. Replaced board but also needs user interface board. Also ordered new tstat. Coming back to install. ; ordrd 1 WD21X23703 (User interface) and 1 Wd21x24096 (Harness with tstat)
We serviced a
FRIGIDAIRE WALL OVEN- GAS
Model FFGW2426UWA
Near Minneapolis, MN 55422
Seth
Job Details: 11/17/2021
Not heating after self clean. Parts on order; ordrd 1 316419382 (Overlay) and 1 5304513049 (Control)
We serviced a
LG DISHWASHER
Model LDF7806SS
Near Otsego, MN 55330
Seth
Job Details: 11/17/2021
Customer complains the unit does not drain completely. Upon arrival and inspection I found the safe and brake was plugged. I removed debris and tested. The dishwasher drains perfectly. No labor charge this is a good existing customer weve done work for the past.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5600XW0
Near Monticello, MN 55362
Seth
Job Details: 11/17/2021
Missing hardware and bent door. I quoted new door via blue book. Parts look like a long wait. Customer will let us know if they want to re-air the vent door.
We serviced a
KENMORE DISHWASHER
Model 66514749N510
Near Maple Lake, MN 55358
Seth
Job Details: 11/17/2021
Not dissolving soap and doesnt sound the same. Failed pump was found. I quoted repair but the customer declined repair. They may call for installation of new unit.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near Minneapolis, MN 55426
Nate
Job Details: 11/17/2021
"Not running. Motor sounds horrible. Wouldnt run on a regular cycle but in test mode it runs, although its super loud. Quoted for motor assembly. Its an older dishwasher so customer buying a new one."
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Elk River, MN 55330
Matt
Job Details: 11/16/2021
"Customer complaint is, NO WATER ENTERING, PRIOR MAKING NOISE AND SOAP REMAINED. Inspected and tested. Found the float had a piece of plastic under it. Removed plastic and tested. Dishwasher is working great. Lower rack wheels are falling off. Quoted customer $200. to install all 4 new wheel assemblies. Customer approved repairs. Customer was going on a call, so I collected the money before I did the repair. Then found out that I only carry 2 of the wheels. Parts on order. Scheduled return trip. ; used 4 W10195416V (ROLLERS) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW685BSL1WS
Near Elk River, MN 55330
Matt
Job Details: 11/16/2021
"Customer complaint is, clicking but not spinning. Inspected and tested. The only error I got was a OOB error. Everything was working and tested good in diagnostics mode. Ran washer through a speed wash with a load of towels and jeans and it worked perfectly. Washer is operating normal for me."
We serviced a
KENMORE REFRIGERATOR
Model 106.56703500
Near Otsego, MN 55301
Matt
Job Details: 11/16/2021
"Customer complaint is, BEEPING. Inspected and tested. The door alarm is beeping. The door switch is good. The main board has failed. Board is NLA. I offered to remove board and send in to be refurbished, but customer declined."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Wayzata, MN 55391
Nate
Job Details: 11/16/2021
Still trips the breaker as soon as you plug it in. FW helped me determine its the mcu. I ordered it and will be coming back tomorrow and will need Adams help.; ordrd 1 5304515236 (Motor control unit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTS00
Near Saint Michael, MN 55376
Matt
Job Details: 11/16/2021
"Customer complaint is, MAKING A LOT OF NOISE. Inspected and tested. Temperatures were good and evaporator fan sounded good. Theres a little bit of noise coming from the condenser fan. Inspected condenser fan and found the blade is loose. Removed blade and it looks good. Reinstalled blade and it sounds better, but theres still a little bit of noise occasionally. I think the motor shaft has a little bit of play in it, but not bad. Quoted customer $270. to install new motor and fan blade. Customer wants to use it as is and see how it goes. If its still a problem there going to call and have us order the fan. Part number W10124096."
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR4634PQ0
Near Albertville, MN 55301
Matt
Job Details: 11/16/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the thermal fuse has failed. Installed new fuse and tested. With the vent disconnected heat is cycling great between 230F and 110F. Air flow on back of dryer is 35mph. I cant check air flow on outside because it goes out the roof. With vent connected I had to shut down the dryer because it was at 260F and climbing. The vent is the issue. Advised customer to not use dryer until they address the venting issue. Owner did not answer phone, so I left a message with a quote of $136. and installed the fuse anyway. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Burnsville, MN 55337
Delton
Job Details: 11/16/2021
"Replaced family hub TV and control board, tested and tv now comes on and is interactive. Ice/water is working and comes out cubed/crushed correctly. Refrigerator is working good."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS207SSS04
Near Corcoran, MN 55340
Phillip
Job Details: 11/16/2021
I replaced the broil element in the upper oven. The broil element is working great and the bake cycle is also working good.
We serviced a
ELECTROLUX MICROWAVE
Model EF27M045GSA
Near Minneapolis, MN 55419
Delton
Job Details: 11/16/2021
Ran microwave and boiled cups of water 5 times. Could not find any failure. Working good as im here.
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9622940A
Near Becker, MN 55308
Matt
Job Details: 11/16/2021
"Customer complaint is, PUSH SIMMER SELECT BUTTON AND BIG POP AND LIGHTNING BOLT CAME OUT BACK OF UNIT. Inspected and tested. Found the relay board is fried. Needs a new relay board. Installed new relay board and tested. Range is now fixed."
We serviced a
ELECTROLUX RANGE- GAS
Model EW30DS65GS2
Near Minneapolis, MN 55419
Delton
Job Details: 11/16/2021
Found that the back right burner intermittently ignites but is sparking fine. Cap and burners need to be replaced. Part shows not in stock.5k cap 316510902; burner 5k 31610800; saved tckt
We serviced a
KENMORE WASHER FRONT LOA
Model 41740412703
Near Minneapolis, MN 55418
Nate
Job Details: 11/16/2021
Not running. Found a bad spider/ tub assembly. Customer will be buying a new washer. This front loader is almost 11 years old.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Eagan, MN 55121
Delton
Job Details: 11/16/2021
Found that the dishwasher door strike is not lining up with door latch and wont advance dishwasher. I leveled dishwasher and added a wedge but explained that the top of dishwasher need to be pushing against counter top and if what i did doesnt hold customer would need to add wood to countertop tp push against the door strike to line with the door latch on door. Mechanically the dishwasher is working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Eagan, MN 55123
Delton
Job Details: 11/16/2021
"Replaced ice maker kit and door seal. Ice maker cycles and fills. Found that due to ice room freezing up it cracked the ice bin (see picture) Dana, will need to get autho and ship customer new ice bin for self install.; saved tckt"
We serviced a
MAYTAG DRYER- GAS
Model MGDX655DW0
Near Big Lake, MN 55309
Matt
Job Details: 11/16/2021
"Customer complaint is, TAKES 3 HOURS TO DRY. Inspected and tested. Found the vent on the back of the dryer was the white flexible plastic material and it was crushed. Pulled out dryer and tested it and its still cycling into the 260F. Disconnected vent and dryer is now cycling between 200F and 110F consistently. Air flow on back of dryer is 34mph. I cant check the outside because it vents out the roof. The problem is with the venting. Advised customer to not use dryer until they replace the plastic vent and have vent cleaned."
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234AW1
Near Chaska, MN 55318
Phillip
Job Details: 11/16/2021
The customer said the washer would make a banging noise in the rinse and spin cycle. We ran the washer empty and with towels. We ran a whole 10 minute cycle. We could not duplicate the noise. The gear case is leaking oil. We the customer customer a quote for replacing the gear case and parts .
We serviced a
LG WASHER FRONT LOA
Model WM8000HVA
Near Eden Prairie, MN 55347
Phillip
Job Details: 11/16/2021
The washer will not drain. The propeller on the drain pump is stripped. We drained the water and replaced the drain pump motor. We tested the washer and drain pump. Its working good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Minnetonka, MN 55345
Phillip
Job Details: 11/16/2021
The dishwasher was not draining. We found a chip from a bowl stuck in the hose. We removed the chip. The dishwasher is draining good now.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGES3045KFA
Near Wayzata, MN 55391
Phillip
Job Details: 11/16/2021
The oven bulb was burnt out and the light cover was broken. We replaced the light bulb and cover . We tested the oven temp at 350. The oven heats well and fans work good.
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Osseo, MN 55311
Phillip
Job Details: 11/16/2021
When we arrived the customer said that the freezer section is now warm and not freezing we removed the fezzes evaporator cover and found the evaporator had just some moisture on it. We put into test mode to cool the freezer evaporator and waited for it to run the whole test and cool the evaporator. The freezer evaporator never got a full frost pattern. It has a sealed system issue. We advised the customer that its not covered and to call GE.
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW3430WS01
Near Champlin, MN 55316
Phillip
Job Details: 11/16/2021
We found that the previous company that was out had pulled the sensor wires out of the sensor connector. We replaced the oven sensor and repaired the broken wires. We tested all the elements and fans. Everything is working good. We ran the oven at 350 and watched it cycle on and off. The oven held the 350 just fine.
We serviced a
BOSCH DISHWASHER
Model SPV68U53UC/45
Near Minneapolis, MN 55417
Nate
Job Details: 11/16/2021
"Replaced bad drain pump and circulation pump. Was going to bypass air trap but drain line doesnt have a big enough connector for garbage disposal. Cleaned out air trap, ran it, fills, circulates and drains great now."
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Minneapolis, MN 55419
Nate
Job Details: 11/16/2021
Washer leaking. Found a tear in the black rubber drain line. Cut off the section that was leaking. No leaks now.
We serviced a
GE WALL OVEN- ELECT
Model PT916SM3SS
Near Minneapolis, MN 55424
Nate
Job Details: 11/16/2021
"Replaced control board. Fan and tstat tested good. Runs great now. Preheated to 350, no issues."
We serviced a
MAYTAG DRYER- GAS
Model LDG8404AAE
Near Minneapolis, MN 55446
Seth
Job Details: 11/16/2021
Dryer does not tumble. Broken belt and very dirty on the inside. I cleaned the cavity and replaced the failed belt. I checked the exhaust and the vent seems good. I waited for four cycles to heat the temperatures looks good. The dryer is now fixed.; used 1 WPY312959 (BELT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Minneapolis, MN 55428
Seth
Job Details: 11/16/2021
Customer complains they have no ice and water does not dispense. Upon arrival and inspection I found this fridge very tight and its location. I tested through and found no water was flowing through the valve assembly. I quoted this assembly customer will reach out if they want to move forward. Note do not send me back here without two hours as this job is a beast and to do it properly you must remove both front doors and everything out of the bottom of the fridge.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG111SVQ0
Near Maple Grove, MN 55369
Seth
Job Details: 11/16/2021
Cooktop not igniting. Failed wiring harness switch and spark igniter. I replaced them both and tested the range is now fixed.; used 1 WB13X24741 (SPARK MODULE) from stock
We serviced a
GE RANGE- GAS
Model CGS985SET8SS
Near Buffalo, MN 55313
Seth
Job Details: 11/16/2021
Customer complains that the GFCI blows and takes out three outlets when they use the second small oven. Upon arrival and inspection I found the oven is not on a dedicated circuit and also is on a GFCI circuit. Sadly this machine is not designed to work in this case. I pulled machine out checked the wiring to make sure there was no grounding or burnt wires. I tested by using the microwave power circuit and it worked perfectly. No further repair as possible as the electrical supply condition is not appropriate.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOS51EC0AS02
Near Eagan, MN 55121
Delton
Job Details: 11/16/2021
"Found that the fuse is open and cut power to wall oven. Customer approved estimate. Replaced fuse, tested and oven turns on and is heating and working good.; used 1 WPW10545255 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SG/AA02
Near Albertville, MN 55301
Matt
Job Details: 11/11/2021
"Customer complaint is, NO COOL - FREEZER NOT FREEZING - LEFT SIDE IS WORKING, BUT RIGHT SIDE IS NOT. Inspected and tested. This is the Samsung flex refrigerator that has three different zones. Temperature in the FF compartment was 37F and was set at 34F. Freezer compartment was only 17F and was set at 0F and the ice maker was on but not connected to water, which according to the tech sheet would mean the freezer compartment should be set at-14F until the ice bucket is full and then change back to the set temperature. Flex zone was only 29F and was set on freezer setting. All the zones are warmer than there setting. The freezer and flex zone evaporator only had frost on the first foot of the evaporator at the same time. I put it in test mode and checked each zone and they would only frost over about the first 18inches. Its possible theres a issue with the 4 way valve not moving all the way to the correct position, but Either way its a sealed system issue. Sealed system has failed. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Otsego, MN 55362
Matt
Job Details: 11/11/2021
"Customer complaint is, LEAKING / FLOODING LEAKING SEEMS TO BE DUE TO DOOR GASKET OR SOMETHING. Inspected and tested. Started dishwasher on a heavy cycle and watched it for over 25 minutes and it never leaked. Door gasket looks good. Lower spray arm could look like its cracked and spraying out the bottom, but not positive. Recommend customer run it and if it leaks again to pay attention to whats loaded in the bottom rack and make sure theres not to many soap suds. Dishwasher seems to be operating normal for me."