We serviced a
LG WASHER
Model WM2301HW
Near Minneapolis, MN 55410
Phillip
Job Details: 07/26/2023
"The door boot had a hole in it. I called the owner last visit and gave the quote. He approved the repair. Today I replaced the gasket boot. I tested the washer and its good no leaks. Please run the card on file for the remaking total. ; saved tckt , states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model DFI664
Near Eden Prairie, MN 55347
Adam
Job Details: 07/26/2023
Unit is dead. This happened about a year ago and the did the display it worked until now. I explained that this commonly for these displays to go out. Theres a service bulletin for this issue and claims needs a seal. Would need tub seal and display board per service bulletin. Customer would like it covered under warranty.I said the office will help explain the process once we source the parts. ; states that autho needed
We serviced a
KENMORE TRASH COMPACTOR
Model n/a
Near Annandale, MN 55302
Seth
Job Details: 07/25/2023
Not working. No power at the source. They need an electrician for the outlet. I moved the power source and it is working great now.
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Rogers, MN 55374
Matt
Job Details: 07/25/2023
"Customer complaint is, SCRATCHING NOISE DURING END OF SPIN CYCLE. Customer also said that when it gets done, it doesnt unlock the door right away. Inspected and tested. Found the bolt holding the rotor on was loose. Tightened bolt and tested. Washer is working great in test mode. I ran washer through a complete quick cycle with towels and it worked perfectly and unlocked the door at the end. Washer is testing good."
We serviced a
HOTPOINT REFRIGERATOR
Model n/a
Near Minneapolis, MN 55426
Nate
Job Details: 07/25/2023
"Sometimes it over freezes in fresh food and sometimes ice cream gets soft in fz. I checked temps, everything was good. Cleaned out coils and vacuumed out around coils and compressor. Customer mentioned that they pulled the fridge out from wall recently and temps have been steadily good since. I recommended keeping it out an inch or two how they have it for better air flow. I steamed off evaporator and made sure it frosted over nicely. Everything checks out good."
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Lakeville, MN 55044
Delton
Job Details: 07/25/2023
"Found that the lid switch plastic broke and washer wont advance into drain/spin cycle. Customer approved estimate. Replaced lid switch, tested and washer now fills, agitates, drains and spins. Washer is working good.
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Medina, MN 55340
Adam
Job Details: 07/25/2023
Not cooling. Pulled unit out on protective mat. Tested power to compressor inverter board. Found there was 120v to the inverter. Inverter is making loud noise. Quoted for new inverter board. Customer approved. Installed new board and plugged in. Now unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near St. Cloud, MN 56301
Seth
Job Details: 07/25/2023
I swapped the sump and pump that were leaking and tested the dishwasher. It is now fixed and working great.
We serviced a
KENMORE WASHER
Model n/a
Near Minneapolis, MN 55423
Nate
Job Details: 07/25/2023
Found the agitator was really loose. Tightened the agitator. Transmission is extremely rusted. I put some towels in, filled it with water, let it agitate and spin. It drains great. Lid lock works well. When I ran it with the agitator tightened down, it spun out really well.
We serviced a
LG WASHER
Model n/a
Near Minneapolis, MN 55417
Nate
Job Details: 07/25/2023
"Giving IE error. Found the filter wasnt screwed in correctly. Water came pouring out when I put it in test mode. I cleaned the filter and put grease around the edges, then put it back in, no leaks now. It fills with water, agitates, drains and spins great."
We serviced a
BEKO DISHWASHER
Model DDT39432XIH
Near Minneapolis, MN 55419
Nate
Job Details: 07/25/2023
"Dishwasher not draining and they are finding food debris stuck to dishes. I cleaned out the filter, and the sump. Also noticed that there's an air gap. I took the cover out of the air gap. And let water drain straight up through air gap. Water was partially turned off to the dishwasher. Turned the water on. Now it fills and drains and circulates great."
We serviced a
GE DISHWASHER
Model n/a
Near Waconia, MN 55387
Adam
Job Details: 07/25/2023
Display is dead. Tried 10 hard restarts and nothing. I hook up SmartHQ but wont let me do anything. No updates available or error codes. Test mode will say its going but doesnt do anything. Tested the wire per service bulletin and its good. Needs both boards.
We serviced a
BEKO DISHWASHER
Model DUT25401X
Near New Brighton, MN 55112
Matt
Job Details: 07/25/2023
"Customer complaint is, LEAKING. Inspected and tested. Found its leaking from the brackets that hold the top rack. I pulled out dishwasher and removed sides and tightened all 4 brackets. Tested and no more leaks. Dishwasher is now fixed."
We serviced a
ASKO++ DISHWASHER
Model D5122XXL
Near Edina, MN 55436
Delton
Job Details: 07/25/2023
"Replaced water valve, tested and dishwasher fills and no leaks. Dishwasher is working good."
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Waite Park, MN 56387
Seth
Job Details: 07/25/2023
"Water leaking, oil and water are leaking from the seal. She will replace it, she does not love the washer."
We serviced a
LG DRYER
Model n/a
Near Osseo, MN 55311
Phillip
Job Details: 07/25/2023
The customer complaint is the dryer takes longer and more cycles to dry a load. I ran an air flow test and the air flow from inside is poor. I took high temps on a time dry high heat. High temp with the duct connected is 190 and with is disconnected its 218. With the duct connected it takes much longer to cool down. All the best is getting trapped and its causing the dryer to heat and then short cycle. The dryer vents out the back of the house but its to high to reach. I advised them to have the duct cleaned asap.
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model ZISB420DXA
Near Eden Prairie, MN 55347
Adam
Job Details: 07/25/2023
Installed new board from last diagnosis. Now everything is working. All displays working. Let customer know can take 24hours to cool.
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Edina, MN 55435
Adam
Job Details: 07/25/2023
Unit not cooling. Unit was unpluggged. Plugged unit in then waited. Compressor never kicked on. Removed cover for the board and found the red indicator light flashing three times which is for a bad compressor. This is covered under warranty.
We serviced a
LG WASHER
Model WM2050CW
Near Saint Joseph, MN 56374
Seth
Job Details: 07/25/2023
Leaking. I found evidence off too much soap and leaking from the dispenser and vent. I watched a speed wash and there was a ton of suds. I talked with her about soap usage and using the tub clean function.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA01
Near Ramsey, MN 55303
Matt
Job Details: 07/25/2023
"Customer complaint is, DISHES AND SILVERWARE ARE STILL DIRTY AFTER A CYCLE. Inspected and tested. Ran dishwasher through service diagnostics and water changing back and forth between top and bottom, but didnt seem to have very good pressure. I removed the filter and its plugged up solid. Customer is going to soak it and clean it up and try running again."
We serviced a
LG WASHER
Model n/a
Near Saint Paul, MN 55105
Delton
Job Details: 07/25/2023
OE error. Slow drain. Found that drain trap was clogged with lint and blocking drain. I showed customer how to pull out and clean trap. Washer now drains and all fucntions are working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25CQXHW00
Near Elk River, MN 55330
Matt
Job Details: 07/25/2023
"Customer complaint is, WATER DISPENSER IS NO WATER TUBE, NOT GETTING DIRECTED IN THE GLASS. Inspected and tested. Found the plastic piece that directs the water down into the cup is broken off. Installed new dispenser fitting with water line and bracket. Tested and everything is working great. Refrigerator is now fixed."
We serviced a
KITCHENAID REF BUILT IN++
Model n/a
Near Minneapolis, MN 55447
Phillip
Job Details: 07/25/2023
The customer was said the freezer temp was ok but the fresh food is not cooling well. I found the freezer had frost all over the door and on the rear panel. The customer unloaded the food. I removed the rear panel and found the cold air return was frosted up. I completely defrosted the evaporator area and frost around the return. I removed the top covers and vacuumed up all the dust. I advised the customer to not over pack the freezer and make sure food in the door bins dont hang out.
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Saint Paul, MN 55117
Nate
Job Details: 07/25/2023
Fresh food section has been warm lately. Freezer has seemed to be ok. Pulled fridge out and found the insulation on the back has broken down and water is running down the back. The icemaker has lots of frost built up around the perimeter of it. Explained to customer that its a known issue and there is no fix for it.
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Eagan, MN 55121
Delton
Job Details: 07/25/2023
Replaced suspension kit. Tested with load of clothes and washer is balanced and not banging around. Washer is running and working good.
We serviced a
BEKO REFRIGERATOR
Model BFFD3626SS
Near Minneapolis, MN 55411
Nate
Job Details: 07/25/2023
"Lower right compartment still has not been cooling down to where its supposed to. Replaced the UI and main PCB today. Give it 24 hours.
We serviced a
BOSCH DISHWASHER
Model SHE43P22UC/64
Near Arden Hills, MN 55112
Phillip
Job Details: 07/25/2023
"When the dishwasher is not running its filling up with water. I started then stopped the dishwasher, I can see water leaking out the inlet on the side. The water valve is not sealing tight and its letting water leak through. I gave quote for the valve. I replaced the water valve. I ran it and checked it and its good; no more leaking.
We serviced a
LG REFRIGERATOR
Model LSXS22423W/01
Near Fridley, MN 55432
Phillip
Job Details: 07/25/2023
I replaced the compressor and filter drier. I updated the board. I leak check with nitrogen and pulled a vacuum. I recharged with 5.6 ounces of 134a. I advised the customer to wait 6-8 for it to cool and 24 hours before he fills it back up.
We serviced a
GE REFRIGERATOR
Model PYE22KYNFS
Near Annandale, MN 55302
Seth
Job Details: 07/25/2023
"Not cooling thawed food 3 separate times. the ice in the door cavity melted 2 times leaving water all over the floor. I spoke with Jerry at tech case 10657815. He was not concerned by the troubling 70 deg temps during the defrost cycle, or the high temps. I could not find any specific evidence of a sealed stem failure but it sounded like it to me and Jerry as well. Please transfer ; saved tckt"
We serviced a
GE LAUNDRY CENTER++
Model GUD27GSSM2WW
Near Big Lake, MN 55309
Seth
Job Details: 07/25/2023
"Wont wash. Critical lock failure order WH44X10288, part must go to tech this country club is not delivery truck friendly. I told them 5 Business.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GSS25GMPECES
Near Dayton, MN 55369
Matt
Job Details: 07/25/2023
"Customer complaint is, ERROR CODE AND ICE AND WATER DOESNOT WORK. Inspected and tested. FF compartment was 40F and freezer was 2F. When you push in the water paddle, err appears on the screen. If you power cycle it the water works perfectly for a couple minutes and then gives a error. I removed the filter board and its all corroded. Needs a new filter board part number WR55X35485 and filter part number XWFE. I quoted customer $550. to install both. Customer approved repairs. Installed new filter board and OEM filter. Tested and water is working great and ice maker cycled and filled with water. Refrigerator is now fixed. Office, can you please bill customer. ; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Excelsior, MN 55331
Adam
Job Details: 07/25/2023
"Unit makes loud noise during spin. Verified complaint. Unit was loud just from spinning by hand. Next put in spin and it sounded like an airplane. Unit needs a new gearcase. Clutch seams to be still working properly. Need parts listed below if approved. W11393685 gearcaseW11032711 washerW10902814 washplate; snapped 2 QuickPics, states that autho needed"
We serviced a
LG MICROWAVE
Model LMV1813ST/01
Near Chanhassen, MN 55317
Adam
Job Details: 07/25/2023
Unit isnt heating again is customers complaint. Tested unit heated a cup of coffee. Tested unit again and wasnt heating. The board was whistling like a bad cap. Will need a new control board ACM72981003 doesnt look like they are available can we please verify and send to AHS. ; states that autho needed
We serviced a
JENN-AIR WALL OVEN++
Model n/a
Near Minneapolis, MN 55447
Phillip
Job Details: 07/25/2023
Door gasket WP701650 may need both seals. Both seals are crusty. Please locate the seals and contact the customer. ; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model TH02303491
Near Maplewood, MN 55109
Delton
Job Details: 07/25/2023
"Replaced motor, tested and dishwasher wash pump is now running and washing dishes. Dishwasher is working good.Collect payment per bluebook (see picture); saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Maplewood, MN 55109
Delton
Job Details: 07/25/2023
"Replaced motor, tested and dishwasher wash pump is now running and washing dishes. Dishwasher is working good.Originally no trip charge was collected for this. Did the office collect secondary (discounted) trip charge? Either way the bluebook cost is in picture.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Roseville, MN 55113
Nate
Job Details: 07/25/2023
"Doesnt tumble. Found a bad motor, and blower wheel was fused on the motor. Replaced motor and blower wheel. Vacuumed out all the hair and lint. One roller was seized up, took it off shaft, cleaned and oiled shafts. Runs and heats great now. ; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IS9
Near Minneapolis, MN 55424
Adam
Job Details: 07/25/2023
"Unit not making ice and all frozen up. Found the ice maker prongs damaged. Will need sealed system repair. Was out here last year for the same issue. Not sure if they didnt fix it or if it failed again from another company. Also the flipper is broken so the door doesnt always shut. Will need to be transferred. Flipper 241778808Evap kit 5303918441; snapped 3 QuickPics, states that autho needed"
We serviced a
BEKO REFRIGERATOR
Model n/a
Near Minneapolis, MN 55426
Phillip
Job Details: 07/25/2023
"The ice maker twist tray is broken. It will need a whole ice maker. The ice maker has changed on the new models but this modelWill not accommodate the new style ice maker. I looked up the part its not available from Marcone. Please find the ice maker and contact the customer will follow up. 5931630100 ice maker ; snapped 2 QuickPics, states that autho needed"
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FASE7074LW0
Near Minneapolis, MN 55404
Nate
Job Details: 07/25/2023
"Dryer doesnt tumble. Checked blower wheel to see if there was a sock or something stuck in it. Nothing wedged in blower wheel, but motor is seized up and just hums. Quoted for new blower wheel and motor. Stacked unit. Customer will call us back if they want to do the repair. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Otsego, MN 55301
Matt
Job Details: 07/24/2023
"Customer complaint is, ICEMAKER IS NOT WORKING PROPERLY. Inspected and tested. Found the freezer ice maker is clicking and trying to cycle, but is stuck. I removed ice maker and theres nothing stuck in it. The ice maker has failed. Customer is going to replace ice maker himself."
We serviced a
FISHER PAYKEL++ WASHER
Model GWL12US
Near Minneapolis, MN 55446
Adam
Job Details: 07/24/2023
Unit not draining or spinning. Verified complaint. Put in spin cycle wont do anything. Drain pump not kicking on. Went to check voltage at the pump. Getting voltage. When wiggling my prongs it kicks on. Unit has loose connection at plug. Cut out plug and made new connections. Tested unit and now its working properly.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Rogers, MN 55374
Matt
Job Details: 07/24/2023
"Customer complaint is, AGITATOR NOT WORKING. Inspected and tested. Found the actuator has failed. Customer declined repairs and is going to replace it themselves."
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FFLG3900UW1
Near Elk River, MN 55330
Matt
Job Details: 07/24/2023
"Customer complaint is, LOUD. This is a stacked washer thats noisy. I ran it through a rinse and spin empty and it sounded great. Customer put a load of towels in washer and I ran it through another rinse and spin and it worked perfectly. Washer is testing good."
We serviced a
SAMSUNG WASHER
Model WF365BTBGWR/A2
Near Minneapolis, MN 55422
Phillip
Job Details: 07/24/2023
The washer leaks and does not drain. I put the washer into service mode and ran the drain. The drain pump does not come on or buzz. I found a cut in the door boot. The washer will need a control board and door boot.
We serviced a
KENMORE DRYER
Model 110.728121
Near Minneapolis, MN 55412
Phillip
Job Details: 07/24/2023
The customer said the dryer does not heat. The customer had the rear panel removed when I arrived. I tested the thermal fuse and it was bad. I jumped the fuse and tried the dryer. It does heat. I gave a quote for replacing the fuse. I replaced the thermal fuse. The dryer is heating and the air flow is good.
We serviced a
KITCHENAID REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55418
Phillip
Job Details: 07/24/2023
The ice auger motor continues to run and run even when the door is open. I checked the wires at the bottom of the door. I found every wire is cut and someone has wired some of the wires coming from the fridge together. I unplugged the harness plug and the auger has not started since. There are too many wires cut short to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Big Lake, MN 55309
Seth
Job Details: 07/24/2023
I tested the DW it heated perfectly. I could find no cause for the heater error. I recommend them listen while it runs for the next week to insure the circulation pump is not failing intermittently. No issues found.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Excelsior, MN 55331
Adam
Job Details: 07/24/2023
Installed new sump from last diagnosis. Tested multiple times. Unit is working properly and no leaks. Let unit run for 15 minutes before leaving.
We serviced a
ZLINE++ VENT HOOD
Model ART236B
Near Minneapolis, MN 55416
Nate
Job Details: 07/24/2023
Replaced the main PCB and the display control board. Everything works great now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55407
Nate
Job Details: 07/24/2023
"Water and ice are building up on the bottom of fresh food section. Checked drain lines in back. No blockage and they are still on securely. Temps have been good. I took off the back (evaporator) cover and found just a little bit of ice in evaporator drain hole. Steamed it out, can pour a cup of water through it nicely. Temp sensor was on left evaporator line, moved it to right side. Adjusted drain pan so water should run down it better now too."
We serviced a
ZLINE++ RANGE
Model RA48
Near Clearwater, MN 55320
Seth
Job Details: 07/24/2023
I installed the new fans in the large oven and tested the range. It didnt make noise and is working as designed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Chanhassen, MN 55317
Adam
Job Details: 07/24/2023
Installed new damper from last diagnosis. Once installed tested unit. Damper opened and closed properly. Now unit will be working correctly.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Carver, MN 55315
Adam
Job Details: 07/24/2023
Installed auger motor and yoke from last diagnosis. Once installed tested and unit is now dispensing ice and crushing ice. Unit is working properly.
We serviced a
LG RANGE
Model LSG4513ST/00
Near Chanhassen, MN 55317
Adam
Job Details: 07/24/2023
"Customers complaint is STRONG GAS SMELL WHEN INITIALLY PRE-HEATING THE OVEN. NOT SURE OF THE CAUSE (GAS LEAK, FAULTY IGNITER). Tested unit and found the igniter is taking long time to heat the igniter and was opening gas before the igniter was ready. Quoted customer from new Igniter. He approved. installed part then tested multiple times. Unit is working great.
We serviced a
GE DRYER
Model GEDR270EHOWW
Near Saint Augusta, MN 56301
Seth
Job Details: 07/24/2023
Making noise when it tumbles. I ran it with and without a load. I could find no issues. The dryer had no error codes and heats great.
We serviced a
ASKO++ DISHWASHER
Model D5536
Near Minneapolis, MN 55405
Phillip
Job Details: 07/24/2023
"The customer said the dishwasher was running and would not stop. She does not recall any fault codes. I started the dishwasher, it filled then when the wash pump kicked in it just made a humming sound. I drained the water and it all drained out. I removed the filter and basket. I found 5 prices of glass down in the sump. I removed all the glass and tried the dishwasher again. This time it filled then started to wash. I canceled and started the dishwasher 3 more times. Its working good. No other issues found. When the water was drawing it started to come out the top of the air gap. I removed the cover and air gap cap and cleaned it out."
We serviced a
AMANA RANGE
Model AGS5730BDQ
Near Eagan, MN 55122
Delton
Job Details: 07/24/2023
Installed the rebuilt board. Tested at 400 degrees and cycled heat and maintained average temperature of 400 degrees. Oven is heating and working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Eden Prairie, MN 55346
Adam
Job Details: 07/24/2023
Unit not cooling. Noticed before; bed freezer stopped cooling or wasnt cooling enough and by morning it was done for both sides. Unit was unplugged on arrival. Plugged unit in let it run for 10 minutes; amps never went over .8amp. Unit has a sealed system issue. Explained the process of sealed system repair.
We serviced a
WHIRLPOOL DISHWASHER
Model GU9B8OSCGT2
Near St. Cloud, MN 56303
Seth
Job Details: 07/24/2023
"Bad pressure not washing well. The manifold was not tight. There was a sandy discharge from their water supply. They have no water softener. They also are natural soap users. I advised they change their detergent run citric acid cleaners monthly, and get a whole hose water filter. There was sand in the toilet tanks and sink screens."
We serviced a
DANBY REFRIGERATOR
Model DBC2760BLS-1
Near Minneapolis, MN 55419
Nate
Job Details: 07/24/2023
"For last year, only left side cools. Right side stays room temperature. I set it to 45 degrees and within 20 minutes both the left and right sides got down to 63, from 68. There is a click every so many minutes, which is either the two way valve or the control board. Customer will monitor temps. Recommended if it stops cooling, that we replace the main PCB. Right now both sides are cooling equally."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DDFTX7
Near Saint Paul, MN 55116
Nate
Job Details: 07/24/2023
"replaced bad hall sensor, and both the bad lower drawer control boards and bad main PCB. Runs great now."
We serviced a
GE REFRIGERATOR
Model TPX21PRBAWW
Near Edina, MN 55435
Nate
Job Details: 07/24/2023
"Fridge stopped running. I tried the PRO41 and compressor immediately kicked on. That was with the suicide cord , but when hooked up to white and black wires no fans or compressor run. Only defrost control or temperature control could stop all fans and compressor from running. I adjusted the temp and control, and immediately everything started running and cooling.
We serviced a
ASKO++ DISHWASHER
Model DBI664PHXXLS.U
Near Edina, MN 55436
Phillip
Job Details: 07/24/2023
The board was not reading the pressure sensor. Today I replaced the main control board. I programmed the new board for English and to use rinse aid. I started the dishwasher and now its working good.
We serviced a
ASKO++ DISHWASHER
Model 1075554156
Near Minneapolis, MN 55424
Nate
Job Details: 07/24/2023
Replaced bad door latch assembly. Runs great now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Saint Paul, MN 55102
Delton
Job Details: 07/24/2023
"Found that the there is water on bottom of freezer leaking then onto floor. Found that the evaporator drain tube was clogged with dust/gunk which caused the evaporator drain to freeze over. Defrosted drain and cleaned out dust/debris. Tested and now drains no longer leaks. Customer also said that it would frequently freeze produce in the crisper drawer. I found that the freezer was on max temperature and refrigerator was 1 less than max temperature. I recommended that they lower the setting and see if it still happens.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Saint Paul, MN 55128
Delton
Job Details: 07/24/2023
Replaced ice maker and water valve assembly. Tested and ice maker cycles and filled. Informed customer that itll take up to 24 hours to make ice.
We serviced a
MAYTAG DRYER
Model MGDB400VQ0
Near Medina, MN 55340
Phillip
Job Details: 07/24/2023
"The dryer will run and heat it just does not move air. I took the front off and found the blower belt all twisted and laying on the bottom. The blower pulley was off and laying on the bottom. I tried to screw the pulley back on the blower shaft but the threads are stripped on the pulley and blower shaft. The front and rear drum seals fell off and need to be glued back on. The dryer needs a new blower pulley, blower belt, the blower housing that has the shaft and just in case its needed a blower fan. I was unable to locate the blower housing. Please research and then contact the customer with a quote. I listed the parts in need below. Total of 4 parts. I may not need the blower fan but add quote just incase. I advised the customer we need to research the parts and will call her back. WP8544739 pulley WPW10256512 Blower housing WP8544742 blower belt WP8544737 blower fan wheel. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Buffalo, MN 55313
Seth
Job Details: 07/24/2023
"Failed sealed stem was found when I tore it down. No parts installed.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Albertville, MN 55301
Matt
Job Details: 07/24/2023
"Customer complaint is, UNIT NOT COOLING PROPERLY. Inspected and tested. Freezer is 14F a FF is 56F. Found the evaporator is completely frosted over because the defrost bimetal is open. Needs a new evaporator motor harness. Part on order. Customer is going on vacation and requested return trip for Monday 8/7. ; ordrd 1 W11224591 (Evaporator motor harness)"
We serviced a
LG REFRIGERATOR
Model LFXS30766ST/02
Near Saint Michael, MN 55376
Matt
Job Details: 07/24/2023
"Customer complaint is, WATER ON THE FRONT ITS CONSTANTLY RUNNING AND IT DOESNT SHUT OFF. Inspected and tested. Freezer temperature is 2F and FF is 39F. The water is stuck on because the paddle is broken on the back side of the dispenser. Needs a new dispenser assembly part number ACQ85430255. Part is more than $110. Can you call this in for authorization please. ; saved tckt"
We serviced a
LG DISHWASHER
Model NONE
Near Ramsey, MN 55303
Matt
Job Details: 07/24/2023
"INSTALL DISHWASHER. The existing water supply line and drain hose runs through the floor and needs to be replaced for us to install the dishwasher. Theres no access from the basement. We would need to drill new holes through the cabinets and reroute the lines. Its quite a way to the sink and would need extension hoses. Theres not a lot of room in the opening, so its very possible the dishwasher is going to stick out further than the old one. Phil said he would get a quote together for the parts we would need and call the customer. Make sure you schedule me extra time if I go back. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL RANGE
Model SF379LEMS0
Near Minneapolis, MN 55414
Phillip
Job Details: 07/24/2023
"The oven will bake fine under 15 minutes. The longer the bake runs the more the bake was acting up and not lighting. When I set to 425 and let bake for more than 20 minutes then it started to act up. The bake ignitor with spark and gas comes out but the burner does not stay lit. I inspected the bake harness and its the old style thats not insulated. The bake electrode is dirty and and is deteriorating. It needs the updated harness and bake electrode. I called Tim and gave a quote, but he needed more time and to get approval. He will call us if he wants it repaired. I create a quote. ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS5A
Near Saint Paul, MN 55102
Delton
Job Details: 07/24/2023
"replaced door latch, tested and door opens/closes good. Latches everytime. Tested and dishwasher turns on and is running and working good.Please mail customer a receipt, she doesnt have email."
We serviced a
LG WASHER
Model WM2301HW
Near Minneapolis, MN 55410
Phillip
Job Details: 07/24/2023
"The complaint was water is leaking from the door gasket. I open the door, looked down and found a hole in the bottom of the gasket. So I will order and replace the door gasket.; ordrd 1 4986ER0004F (BELLOWS)"
We serviced a
GE DRYER
Model GTD45GASJ2WS
Near Saint Paul, MN 55104
Nate
Job Details: 07/24/2023
Dryer not heating. Checked all fuses. Found the timer is bad. Ignitor only gets power and glows when you press up on timer. Quoted for new one. Coming back Friday to install. ; ordrd 1 WE04X24551 (Timer)
We serviced a
BOSCH DISHWASHER
Model SMU 4056 UC
Near Clear Lake, MN 55319
Seth
Job Details: 07/21/2023
"Not responding, failed button module possibly the timer as well. Dishwasher is old so no parts are available. She will replace it.
We serviced a
ILVE++ RANGE
Model UM12FDNS3BGGNG
Near Mound, MN 55364
Phillip
Job Details: 07/21/2023
The small oven does not heat. I found the thermostat was tripped. I reset the thermostat and now the oven heats. I found they had the drip trays sitting on the oven bottom. They drip trays should be inserted on the rack holder and only used for rotisserie. The trays on the bottom couldve caused the oven to overheat and then they would trip the thermostat. I advise the customer to remove the trays and only use them when theyre doing the rotisserie.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Otsego, MN 55301
Matt
Job Details: 07/21/2023
"Customer complaint is, NOT HEATING AND HAS TO MESS WITH CORD TO GET IT TO WORK SOMETIME. Inspected and tested. Found the dryer cord wasnt getting a good connection at the wall. I bent the outer two prongs and now dryer is running and heating great and cycling between 210F and 120F. Dryer is now fixed."
We serviced a
KENMORE WASHER
Model 110.285227
Near Eagan, MN 55121
Delton
Job Details: 07/21/2023
"Replaced motor, clutch, motor coupler. Tested and washer agitates and spins. Washer is working good."
We serviced a
LG DRYER STACKED++
Model DLG5988S
Near Minnetonka, MN 55345
Phillip
Job Details: 07/21/2023
The dryer makes a loud bearing sound. I removed the drum and found the front right roller was bad. I replaced the roller and vacuumed up the lint. The dryer sounds good.
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS01
Near Minneapolis, MN 55410
Phillip
Job Details: 07/21/2023
The lower oven does not heat up. I started the oven and took an amp draw of the bake ignitor. The ignitor would only draw 1.5 amps after 30 seconds. I quoted for the ignitor and then replaced the bake ignitor. The oven heats up good now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY01
Near Minneapolis, MN 55410
Phillip
Job Details: 07/21/2023
The water pressure is slow. I pulled the fridge out and removed the main valve from the back. I pulled the plastic water line off and put the valve in a cup. I started the dispenser and the water came out slower than normal. I advised the customer its a water pressure issue.
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASRIAA
Near St. Cloud, MN 56303
Seth
Job Details: 07/21/2023
I swapped the failed ice maker. I tested the ice maker out harvested great. It is now fixed.
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near St. Cloud, MN 56303
Seth
Job Details: 07/21/2023
Ui swapped. I tested it it worked great.
We serviced a
MAYTAG DRYER STACKED++
Model MGD6630HW2
Near Minneapolis, MN 55406
Delton
Job Details: 07/21/2023
Customer says it will run for 5-10 minutes then shut off. I ran test with wet clothes and dryer is cycling heat normally. Timed dry is cycling heat normally and since this is a daycare they wash a lot toys and it looks like the toys are not hitting the moisture sensor and dryer will drop time and shut off early. Showed customer that timed dry is working and to use that setting and will dry for set time bypassing the sensor.
We serviced a
LG DRYER
Model DLE5977B
Near Minneapolis, MN 55431
Delton
Job Details: 07/21/2023
Dryer wont tumble. Found that belt is broken. Customer approved estimate. Replaced belt and cleaned out inside dryer of lint build. tested and dryer now tumbles and is heating. Tested heat with vent disconnected and is cycling heat normally. Attached vent and heat spiked. dryer vent runs about 40 feet with 90s degree though ceiling tiles. I recommended that vent be cleaned for dryer to work efficiently. Also warned that if it gets too hot inside dryer a fuse will open and cut heat to dryer.Dryer itself is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF2
Near Sartell, MN 56377
Seth
Job Details: 07/21/2023
I replaced the icemaker and started off a harvest cycle. It filled with water and is working as designed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1845QF0
Near Richmond, MN 56368
Seth
Job Details: 07/21/2023
"Not cooling 65 in fridge, 28 in freezer. I watched the Evap It only frosted up 1/3. The sealed stem has failed. He declined further repairs."
We serviced a
BEKO REFRIGERATOR
Model D70440NU
Near Minneapolis, MN 55407
Phillip
Job Details: 07/21/2023
The customer said the veggies in the lower drawer are freezing. The temp was set to 35. The customer said he had it set to 39 and tried to adjust temp but did not know how to get it to go up. There was no frost build up and the fan in the freezer is working. I was unable to pull the bins out because I cant open the door all the way. I cant open the door all the way because the unit is sitting on a plat form in a stairwell and the doors are hitting the wall. I did find some food packages behind the drawers that could have be restricting air flow. I moved it back to 39 and advised the customer to give it 48 hours for the temps to rise
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY04
Near Eden Prairie, MN 55347
Adam
Job Details: 07/21/2023
Unit slowly get warmer. Found everything running properly removed evap cover and no frost. This unit is having a sealed system issue. Customer is going to replace unit.
We serviced a
BOSCH MICROWAVE
Model HMV5052U/02
Near Prior Lake, MN 55372
Adam
Job Details: 07/21/2023
Unit has few issues. Door handle busted. Not heating. Display is random. Verified complaint then removed the control panel. To start testing. I found a bad switch. Replaced switch. Display is still bad and random. Started unit and display slowly went out and wont light back up now. Tested fuses and switches and thermostats. All good. Getting voltage to the board but nothing. Needs a new board.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Rosemount, MN 55068
Adam
Job Details: 07/21/2023
Unit not cooling. Found on arrival compressor running but not cooling. Said was within hours started to get warm. Hooked up gages found equalized pressure. Compressor is bad. Cut out old compressor and filter. Installed new parts. Vacuumed. Held vacuum under 300 micros. Filled and tested. Unit cooled 15 degrees by the time I left.
We serviced a
ELECTROLUX WASHER
Model EFLS527UTT1
Near Saint Michael, MN 55376
Matt
Job Details: 07/21/2023
"Customer complaint is, NOT DRAINING PROPERLY. Inspected and tested. There's a rug that has come apart in the washer and the door is locked with standing water in it. I removed rug and vacuumed out water. Removed coin catcher and its packed full of pieces from the rug and color catcher sheets. Cleaned out coin catcher and reassembled. Tested and washer is draining great. Washer is now fixed."
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Minneapolis, MN 55446
Matt
Job Details: 07/21/2023
"Customer complaint is, ONLY FILLING HALF WAY. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. Started a speed wash cycle and it filled, agitated, drained and spun out perfectly. Washer is testing good. I explained to the tenant that its normal for these machines to not fill all the way to the top with water. I showed them the deep fill option and said they could try that if they want more water in the machine."
We serviced a
KITCHENAID DRYER
Model KGYS700JQ1
Near Brooklyn Center, MN 55430
Matt
Job Details: 07/21/2023
"Customer complaint is, NOISEY AND FLAME DOESN STAY LIT. Inspected and tested. Found the gas valve coils failed after the first cycle and its squealing a little bit. Customer approved repairs. Installed new gas valve coils, rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great and is heating great. Dryer is now fixed.
We serviced a
GE DISHWASHER
Model GDT545PSJ6SS
Near Minnetonka, MN 55345
Phillip
Job Details: 07/21/2023
The dishwasher display is blank. I hooked up the Newfi device. It powers on but does not connect to the dishwasher. It will need the UI control. The upper rack conduit keeps falling off. I gave quote. Ui control WD21X31910Middle conduit WD22X10094; ordrd 1 WD21X31910 (CONTROL BOARD - MAIN) and 1 WD22X10094 (CLEAN SPRAY ARMS)
We serviced a
ASKO++ DISHWASHER
Model D3251XL
Near Saint Paul, MN 55102
Delton
Job Details: 07/21/2023
The plastic tabs on spring assembly broke so only one side had tension. I need door springs to this model but when I try and look it up I only can find the light duty springs and I need the Heavy duty springs. Please search and order heavy duty springs for both sides. Call and give customer estimate and ETA.; saved tckt
We serviced a
ZLINE++ RANGE
Model RA30
Near Minneapolis, MN 55405
Phillip
Job Details: 07/21/2023
All the burners will spark and light except the front left. I checked the electrode and it looks good and is connected to the module. It will need a module. The customer said the other burner flames were to high when on low. I adjusted the flames on low. Please find the module part number and contact the customer with a quote. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG REFRIGERATOR
Model LSXS22423S/01
Near Excelsior, MN 55331
Adam
Job Details: 07/21/2023
"Went to install parts and found the evap fan is wrong order correct fan and rescheduled customer. EAU63103003 - MOTOR,DC; ordrng 1 EAU63103003 (Motor)"