We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7630SG/AA
Near Eden Prairie, MN 55347
Paul
Job Details: 07/27/2021
"Complaint was unit smells, and from day 1 one has never liked the upper burners, Burners are working as designed.Not covered."
We serviced a
MAYTAG DRYER- ELECTRIC
Model DG712
Near Minneapolis, MN 55437
Delton
Job Details: 07/27/2021
"Rollers are noisy and worn out. Also belt is worn. Replaced rollers, idler wheel, belt. Tested and dryer is running quiet and working good.; used 1 WPY312959 (BELT), 2 12001541 (ROLLER), and 1 WP6-3037050 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMQ10
Near Monticello, MN 55362
Matt
Job Details: 07/27/2021
"Customer complaint is, LEAKING AND RUINING FLOOR AND INTO CEILING BELOW. Inspected and found the ice maker water line was froze up at the ice maker. Valve is leaking. Needs a new valve. Installed new water valve and defrosted ice maker. Cycled ice maker and now the valve is good, but the ice maker is cracked and leaking. Needs a new ice maker. Part on order. ; used 1 W10408179 (Valve) from stock, ordrd 1 WPW10190961 (Ice maker)"
We serviced a
GE REFRIGERATOR
Model PSC23SSNASS
Near Eden Prairie, MN 55346
Paul
Job Details: 07/27/2021
"Complaint was leaking, Pulled unit out tested all water aspects of machine found no leaks no water at all on floor or in machine or pan. Dana they insist its leaking, last time out it was obvious it was a valve leaking, nothing found today. ; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Excelsior, MN 55331
Paul
Job Details: 07/27/2021
Installed lid and tested issue fixed.
We serviced a
KENMORE DISHWASHER
Model 665.12793K312
Near Elk River, MN 55330
Matt
Job Details: 07/27/2021
"Customer complaint is, worked half way though and than it made a sound and the display said the motor had a problem. Inspected and tested. Found the drain pump was loud and not draining. Removed drain pump and found some debris in it. Cleaned out drain pump and tested. Dishwasher is draining now but the pump is really loud. Needs a new drain pump. Part on order. ; ordrd 1 WPW10531320 (Drain pump)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DW4
Near Excelsior, MN 55331
Paul
Job Details: 07/27/2021
Installed part and tested issue fixed.
We serviced a
GE REFRIGERATOR
Model GTH22SHSARSS
Near Burnsville, MN 55337
Delton
Job Details: 07/27/2021
As Im here fridge is quiet and running good. . I checked evaporator fan and i suspect maybe the fan blade was close to edge and when cold/hot caused it to slightly shift hitting edge of plastic housing causing the noise. I adjusted bracket for evaporator motor. Refrigerator is quiet and working good as Im here.If problem continues i would guess the evaporator motor would need to be replaced again. Order part# wr60x10228
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGRB980BG0
Near Hanover, MN 55341
Seth
Job Details: 07/27/2021
I inspected the dryer and found it Cycled between 101deg- 190 deg. I watched 6 cycles and it worked flawlessly. I checked the vent and it had great flow. Internal inspection found the cavity had slight build-up of lint nothing to be concerned about. I cleaned the moisture sensor bars. The dryer is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWS0
Near Champlin, MN 55316
Phillip
Job Details: 07/27/2021
I replaced the soap dispenser and the lower rack wheels. I also cleaned it again with vegetable oil.
We serviced a
KENMORE DISHWASHER
Model 665.16912
Near Champlin, MN 55316
Phillip
Job Details: 07/27/2021
Water was leaking in when it was not being used. The solenoid on the valve was failing. I replaced the main valve. Tested good. ; used 1 WP8531669 (VALVE) from stock
We serviced a
BOSCH DISHWASHER
Model SHE3AR75UC/08
Near Minneapolis, MN 55443
Phillip
Job Details: 07/27/2021
It was not a bad leak for me today but the water was off when I arrived. I could feel a couple drips from the water valve. I replaced the water valve and ran the dishwasher. I found. I more leaks today. ; used 1 00622058 (INLET VALVE) from stock
We serviced a
MAGIC CHEF MICROWAVE
Model MCO165UB
Near Brooklyn Center, MN 55429
Phillip
Job Details: 07/27/2021
All the buttons are working and all functions work. The microwave does heat good. I showed the customer how to use the microwave. I removed the broken cooktop bulb.
We serviced a
MAYTAG DRYER- GAS
Model MDG9700AWW
Near Osseo, MN 55311
Phillip
Job Details: 07/27/2021
The dryer does not heat. I am not getting 120 out of the heater relay on the main board. Im ordering the whole main board. ; ordrd 1 WP35001153 (Control board)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW6230RHW0
Near Rogers, MN 55374
Phillip
Job Details: 07/27/2021
The washer will basically do nothing when the cycle is started. I put into diagnostics and the only error code was f3e3 for the water inlet . The inlet sensor was in range. The hoses are hooked up correctly. I tried to run motor test and the nothing would run on the motor and the shifter will also not function. The customer said its still under the factory warranty and another servicer was out and ordered the main board and water valve. . It needs the main board.
We serviced a
KENMORE DRYER- GAS
Model 110.970896
Near Saint Michael, MN 55376
Phillip
Job Details: 07/27/2021
The longer the dryer ran the less it would heat. After testing I found the gas coils were not opening. I replaced the gas valve coils. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
BOSCH DISHWASHER
Model SHX68E05UC/32
Near Osseo, MN 55311
Seth
Job Details: 07/27/2021
The customer complains The dishwasher intermittently get an E15 error. Upon arrival I found excessive suds were present in the dishwasher. Are used to cooking oil to remove the contamination and watched unit run. Unit did not leak while I was on site and suds have disappeared. I left instructions to the customer to see yes from washing dishes with detergent and be careful to only rinse in the future. The dishwasher is working as designed.
We serviced a
GE REFRIGERATOR
Model CFCP1NIXBSS
Near Minneapolis, MN 55442
Seth
Job Details: 07/27/2021
Oh customers complaint but the fridge is the temperature gets hot and then cools back down intermittently. While I was on site the unit was working as designed. I checked over all the major systems evaporator found the returns .
We serviced a
GE REFRIGERATOR
Model GTL18JCPDRBS
Near Minneapolis, MN 55422
Seth
Job Details: 07/27/2021
Not cold enough in freezer and fridge. Failed defrost bi-metal was replaced. I tested the defrost system it worked great. The fridge is now fixed.; used 1 WP4387490 (DEFROST BIMETAL) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 11072802101
Near Minneapolis, MN 55441
Seth
Job Details: 07/27/2021
Tried on tumbling. Failed idler and belt replaced. Tested dryer is now working as designed.; used 1 4392065 (REBUILD KIT) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A2
Near Plymouth, MN 55446
Seth
Job Details: 07/27/2021
Leaking from door. I found the rear main bearing had failed 1/16 - 1/8 play. The door boot would need to be replaced as well. Please call into authorizations.; saved tckt
We serviced a
GE REFRIGERATOR
Model PCS23PSTASS
Near Rockford, MN 55373
Seth
Job Details: 07/27/2021
Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)
We serviced a
FRIGIDAIRE DRYER- GAS
Model FFRG1001PW0
Near Otsego, MN 55374
Matt
Job Details: 07/27/2021
"Customer complaint is, MAKES A LOUD NOISE WHEN ITS TURNING. Inspected and tested. Found the blower wheel was packed with lent. Quoted customer $80. to clean out blower. Customer approved work. Cleaned out blower wheel and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMQ10
Near Monticello, MN 55362
Matt
Job Details: 07/27/2021
"Customer complaint is, LEAKING AND RUINING FLOOR AND INTO CEILING BELOW. Inspected and found the ice maker water line was froze up at the ice maker. Valve is leaking. Needs a new valve. Installed new water valve and defrosted ice maker. Cycled ice maker and now the valve is good, but the ice maker is cracked and leaking. Needs a new ice maker. Part on order. ; used 1 W10408179 (Valve) from stock, ordrd 1 WPW10190961 (Ice maker)"
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF170ADUSX4
Near Big Lake, MN 55309
Matt
Job Details: 07/27/2021
"Customer complaint is, WORKS BUT KEEPS BEEPING/ALARMING RANDOMLY. Inspected refrigerator and everything was working great. Temperatures were good, fans were running. It never beeped for me. Refrigerator is operating normal for me."
We serviced a
KENMORE DISHWASHER
Model 665.12793K312
Near Elk River, MN 55330
Matt
Job Details: 07/27/2021
"Customer complaint is, worked half way though and than it made a sound and the display said the motor had a problem. Inspected and tested. Found the drain pump was loud and not draining. Removed drain pump and found some debris in it. Cleaned out drain pump and tested. Dishwasher is draining now but the pump is really loud. Needs a new drain pump. Part on order. ; ordrd 1 WPW10531320 (Drain pump)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS2556SH/XAA
Near Elk River, MN 55330
Matt
Job Details: 07/27/2021
"Customer complaint is, NOT COOLING. Inspected and tested refrigerator. Found the compressor and condenser fan are running. Also the freezer evaporator fan is running, but temperature is only around 40F. The FF compartment fan is running but the temperatures are only 45F. Evaporators look good. The sealed system is failing. Refrigerator is 17 years old. Refrigerator needs to be replaced."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW5
Near Otsego, MN 55301
Matt
Job Details: 07/27/2021
"Customer complaint is, PUSH BUTTON AND THE START LIGHT COMES ON THEN COMES OFF. Inspected and tested. The washer keeps shutting down and giving a F6 error. The UI button test passes, but the machine doesnt stay on long enough for me to test anything else. Im pretty confident the main board is the issue. Board is not in stock. Quoted to install new board. Customer is going to talk to her husband and will call us back if they want us to order the part. Part number W11200557. Customer is aware that the board is not in stock."
We serviced a
GE WASHER TOP LOAD
Model GTWN3000M2WS
Near Bloomington, MN 55431
Phil
Job Details: 07/23/2021
"The washer will fill with water and wash OK but gets flaky when it needs to drain and spin. If the unplug the unit and plug it back in, it will spin OK. (by FW)"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7630SG/AA
Near Eden Prairie, MN 55347
Phil
Job Details: 07/23/2021
The customer said the burner temps are not right and the oven smells terrible. (by FW)
We serviced a
FRIGIDAIRE DRYER- GAS
Model RUBBEDOFF
Near Becker, MN 55308
Matt
Job Details: 07/23/2021
"Customer complaint is, EC DR not working properly. Inspected dryer and could not find a model or serial number. Customer had dryer partially disassembled. I attached some pictures of how I found it. I cant find any tech or parts diagrams because I dont have a model number. Customer is going to need to replace the dryer."
We serviced a
KENMORE REFRIGERATOR
Model 106.565324
Near Monticello, MN 55362
Phil
Job Details: 07/23/2021
The unit is not dispensing ice properly. Ice is getting clumped up. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Minneapolis, MN 55447
Phil
Job Details: 07/23/2021
Both brackets for the upper rack are broken. Ordered new ones. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Elk River, MN 55330
Matt
Job Details: 07/23/2021
"Customer complaint is, TIMER NOT ADVANCING AND IT WILL SPIN BUT NOT DRAIN AND GRINDING NOISE FROM DRAIN AREA. Inspected and tested washer. Found the drain pump has failed and the drain hose has something in it restricting the flow. Quoted customer to install new drain pump and hose. Customer approved repairs. Installed new drain pump and drain hose. Tested washer and its working great. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5ShEXNS03
Near Maple Grove, MN 55311
Phil
Job Details: 07/23/2021
The fresh food section has some stuff freezing. The control was set to 39 degrees and zero. Not everything is freezing. They are going to put a thermometer in the unit and see what the temps actually are. (by FW)
We serviced a
KENMORE DISHWASHER
Model 665.16912
Near Champlin, MN 55316
Phil
Job Details: 07/23/2021
The dishwasher fills with clean water by itself. Most likely needs a new valve. We stock the valve. Part number is WP8531669. (by FW)
We serviced a
LG MICROWAVE
Model LMVM2033BM/00
Near Elk River, MN 55330
Matt
Job Details: 07/23/2021
"Customer complaint is, press heat time doesn't WORK & door keypad- needs to be RESET unplugged then plugged back in to strt. Inspected and tested microwave. Microwave is working perfectly for me. All the buttons work, fans and lights. Everything is working for me. I cannot get this thing to fail."
We serviced a
GE REFRIGERATOR
Model GSE25GSHJCSS
Near Dayton, MN 55327
Matt
Job Details: 07/23/2021
"Customer complaint is, WATER IN BACK FROZEN UP- DRIPPED ABOUT FEW CUPS OF WATER FROM ICE MAKER. Found the ice fill cup was frozen. It must have froze up when the filter housing failed and was just trickling in. Defrosted freezer compartment and ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5550XW2
Near Rogers, MN 55374
Seth
Job Details: 07/23/2021
"Dryer will not always spin or drain. Customer has to play with display to get it to work and it only does so intermittently. Upon arrival I listen to the customer and he noted a clicking noise when it tried to go into drain and spin. Tested and found the actuator was playing up. I replaced it I tried to calibrate unit but it did not want to go through automated testing and the draining function did not work. And I was able to get draining function to work intermittently. Control board seems to be getting lost and not always sending power when it should to the drain pump weather drain or spinning. Part is on order.; used 1 WPW10006355 (ACTUATOR) from stock, ordrd 1 W10480104 (Board)"
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC3200UC/01
Near Champlin, MN 55316
Seth
Job Details: 07/23/2021
Customer complains that the washing machine will not open and its stuck with closed water inside. Upon arrival and inspection I found a sock was stuck in the drain pump. I emptied the cavity drain thoroughly cleaned the pump housing and reassembled. Tested multiple times in unit is draining great.
We serviced a
FRIGIDAIRE RANGE- GAS
Model LFGF3052TFC
Near Maple Grove, MN 55369
Seth
Job Details: 07/23/2021
Replaced the inner door glass and cleaned up. Range is now fixed.
We serviced a
LG STACKED WASHER
Model WM2487HWM
Near Rogers, MN 55374
Matt
Job Details: 07/23/2021
"Customer complaint is, WONT DRAIN- EC OE- MAKES BAD NOISE WHEN TRYING TO DRAIN. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG STACKED DRYER
Model DV2H5200GW/A3
Near Eagan, MN 55123
Delton
Job Details: 07/23/2021
"Ran test with wet clothes and under sensor dry it added time, which tells me that sensor dry is working. I explained customer which cycles use sensor dry and if mixed loads might cause issues of light items vs heavy items not hitting sensor would drop time. Either its intermittent issue and not happening when Im here, or i suggested using time dry.Dryer is working good as Im here."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDW05
Near Excelsior, MN 55331
Paul
Job Details: 07/23/2021
"Complaint was unit not cooling properly, Condenser fan running, evaporator fan running, compressor running, no defrost issue. Dana please send to autho for sealed system issue.; saved tckt , states that autho needed"
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCX7
Near Eagan, MN 55123
Delton
Job Details: 07/23/2021
"Not draining very well. Found that the filters were clogged, filters looks like they were never cleaned. I showed customer how to remove and check/clean filters. Dishwasher is working good. Dishwasher did not switch cycles when I am here."
We serviced a
GE REFRIGERATOR
Model GFE28HSHCSS
Near Apple Valley, MN 55124
Delton
Job Details: 07/23/2021
Found that the evaporator fan motor is shorted and not spinning. Customer approved estimate. Ordering part and rescheduling; ordrd 1 Wr60x29099 (Evaporator fan motor)
We serviced a
WHIRLPOOL STACKED WASHER
Model WET4024HW0
Near Bloomington, MN 55438
Delton
Job Details: 07/23/2021
Water is always hot no matter what setting is used. Found that hot and cold were installed wrong. I swapped the hot and cold. Washer is working good.I did not charge extra. very fast call.
We serviced a
AMANA DRYER- ELECTRIC
Model ALG443RAW
Near Minneapolis, MN 55438
Delton
Job Details: 07/23/2021
Found that dryer vent is disconnected in the ceiling and it is a finished ceiling. Dryer itself is cycling heat good.
We serviced a
GE REFRIGERATOR
Model PDW22SISBRSS
Near Minneapolis, MN 55416
Delton
Job Details: 07/23/2021
"Took temperature measurement of refrigerator and liquid measurement and is 38 degrees. Freezer is at 2 degrees when testing temperature, refrigerator temperature is good. Also checked water dispenser and found that is a very slow drip. Ordering water valve and rescheduling. ; ordrd 1 Wr57x10055 (Water valve)"
We serviced a
GE REFRIGERATOR
Model PDS18LBMACC
Near Minneapolis, MN 55410
Delton
Job Details: 07/23/2021
"Found that evaporator not defrosting. Found that the defrost bimetal shorted and not turning on defrost heater. Customer approved estimate. Defrosted and replaced bimetal, tested and refrigerator is cooling and working good.; used 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.1595179
Near Minneapolis, MN 55423
Delton
Job Details: 07/23/2021
"Replaced parts, tested and dishwasher spray arms now spin and wash. Dishwasher is working good."
We serviced a
KENMORE REFRIGERATOR
Model 59679272993
Near Minneapolis, MN 55443
Seth
Job Details: 07/23/2021
Pops GFCI. Short found in the wiring harness between the cold control and the compressor. No repair possible.
We serviced a
KENMORE DISHWASHER
Model 66513073K212
Near Maple Grove, MN 55369
Seth
Job Details: 07/23/2021
Not draining. I cleaned out the pump and found debris. I tested and unit drained perfect and completed service diagnostic tests with no failures.
We serviced a
LG RANGE- ELECTRIC
Model LRE3061ST/00
Near Maple Grove, MN 55369
Seth
Job Details: 07/23/2021
"Failed high limit fuse, display unresponsive. I replaced the fuse and tested the range. It is now fixed.; ordrd 1 180c (Thermal fuse)"
We serviced a
BOSCH DRYER- ELECTRIC
Model WTVC3300US/10
Near Osseo, MN 55311
Seth
Job Details: 07/23/2021
I replaced the failed latch strike. The dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LFX25975ST/02
Near Maple Grove, MN 55311
Seth
Job Details: 07/23/2021
"Dispenser not dispensing, or intermittently wont stop dispensing. Dispensing issues are not covered by their warranty."
We serviced a
AMANA WASHER TOP LOAD
Model NYW4516FW1
Near Minneapolis, MN 55447
Paul
Job Details: 07/23/2021
"Complaint was unit not filling, water was shut off. Turned on issue fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU920PFGQ4
Near Plymouth, MN 55446
Paul
Job Details: 07/23/2021
Complaint was exposed wires and soap buildup. Animal chewed through cord not covered. And soap buildup isnt covered.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Maple Grove, MN 55311
Paul
Job Details: 07/23/2021
Complaint was unit not dispensing ice. Not covered.
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG517SIW0
Near Maple Grove, MN 55311
Paul
Job Details: 07/23/2021
"Complaint was unit not drying well. Lint screen plugged from wax, and vent dirty. Needs to get vent cleaned."
We serviced a
KENMORE DRYER- ELECTRIC
Model 11085876401
Near Minneapolis, MN 55442
Paul
Job Details: 07/23/2021
"Complaint was unit has no power, Unplugged UI and plugged back in issue fixed. If issue comes back we need to get a UI and bring with."
We serviced a
AMANA REFRIGERATOR
Model ARB220RCW
Near Plymouth, MN 55442
Paul
Job Details: 07/23/2021
"Complaint was unit not cooling, Thermostat was set at lowest setting. Tuned up issue fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Chanhassen, MN 55317
Paul
Job Details: 07/23/2021
Complaint frost forming in fridge. Needs new door seal tried heating seal didnt work. ; ordrd 1 W10407216 (Door seal)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER7646PQ0
Near Big Lake, MN 55309
Phil
Job Details: 07/22/2021
The dryer is not heating at all. Ran unit for a few minutes and did nto get any heat. (by FW)
We serviced a
KENMORE DISHWASHER
Model 665.12793K312
Near Elk River, MN 55330
Phil
Job Details: 07/22/2021
The dishwasher got an error code saying the motor failed. Ordered new motor. (by FW)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A2
Near Plymouth, MN 55446
Phil
Job Details: 07/22/2021
The washer is leaking water out the front. The door boot rubber is messed up a bit. We need to order a new door boot. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2355PF9A
Near Minneapolis, MN 55419
Delton
Job Details: 07/22/2021
"Replaced control board, tested and evaporator fan is running. Refrigerator is cooling and working good."
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ADEE9BGS173TW01
Near Minneapolis, MN 55439
Delton
Job Details: 07/22/2021
"Found that the thermistor is bad and got too hot and opened the thermal fuse and cut power to heating element. Customer approved estimate, Ordering parts and rescheduling.; ordrd 1 D518542 (Thermal fuse) and 1 D510523 (Thermistor)"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE321LWS0
Near Becker, MN 55308
Phil
Job Details: 07/22/2021
The Front right switch is not turning on and off right. The switch is not clicking right. Ordered new switch and screws. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WAS REMOVED FROM PJ
Near Eden Prairie, MN 55347
Delton
Job Details: 07/22/2021
Installed washer and dryer but had washer pedestal and no additional hoses or water splitter or drain splitter hook ups. Also dryer is a steam dryer and would need splitter and water hook up as well. I hooked up the washer and dryer but will need further parts and follow up and new quote to install the other stuff.
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AERS/XAA
Near Rockford, MN 55373
Seth
Job Details: 07/22/2021
Icemaker broken. Icemaker physically needs to be replaced there was evidence of refreezing. I quoted customer hey icemaker and caution them about the implications of refreezing and high temperatures.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model FTQ387LWGX/XAA
Near Chanhassen, MN 55317
Phil
Job Details: 07/22/2021
The convection fan motor is noisy. Ordered new fan. (by FW)
We serviced a
LG DRYER- ELECTRIC
Model DLGX3701W
Near Osseo, MN 55311
Seth
Job Details: 07/22/2021
Customer was concerned that the staining coming from the washer may be from the dryer. I checked the seals and the drum and dryer looked perfect. No sign of oily residue or stains inside tub. I didnt note heavy buildup of lint in the trap ducting. I left instructions on how to clean that and where to purchase the appropriate brush. The dryer is working as designed.
We serviced a
GE REFRIGERATOR
Model GTH22SHSARSS
Near Burnsville, MN 55337
Delton
Job Details: 07/22/2021
"Replaced evaporator fan motor and ice maker, tested and now blowing air around and cooling. Ice maker cycles and fills. Refrigerator is working good.; used 1 WR60X10185 (DV EVAP MOTOR) from stock"
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/22
Near Minneapolis, MN 55446
Paul
Job Details: 07/22/2021
Complaint was unit not starting. Had upper rack not loaded properly. Issue fixed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4800XQ0
Near Plymouth, MN 55446
Paul
Job Details: 07/22/2021
"Complaint was unit not heating. Customer had unit pulled out and uninstalled, Unit needs new timer."
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Minneapolis, MN 55446
Paul
Job Details: 07/22/2021
Complaint was unit had no power at all. Needed new main board replaced and tested issue fixed. Customer wanted my to flush pipes and clean icemaker and more. Told him those things are not covered.
We serviced a
GE WASHER TOP LOAD
Model GCWN4950D1WS
Near Osseo, MN 55311
Paul
Job Details: 07/22/2021
Complaint was unit stops mid cycle. Tested and found no failures other than loud transmission. No failure.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR5600HQ0
Near Minneapolis, MN 55428
Paul
Job Details: 07/22/2021
"Complaint was unit wont tumble. There was a debris in the blower. "
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Minneapolis, MN 55428
Paul
Job Details: 07/22/2021
Complaint was fridge seal not sealing. Freezer basket was in backwards. Keeping drawer open. Installed properly issue fixed.
We serviced a
LG DRYER- GAS
Model DLGX4371K
Near Minneapolis, MN 55441
Paul
Job Details: 07/22/2021
"Complaint was vent is plugged, And customer dropped fondu fork in dryer bulkhead. Removed fork and lint, and told them the vent isnt covered and we dont clean vents."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1821TW0
Near Minneapolis, MN 55427
Paul
Job Details: 07/22/2021
"Complaint was unit has no power. There is corrosion on harness and board. Needs a new control box, Ordered part. ; ordrd 1 5304507171 (Control box.)"
We serviced a
GE REFRIGERATOR
Model DFE29JMDGES
Near Chanhassen, MN 55317
Paul
Job Details: 07/22/2021
Complaint was ice dispenser not working. Not a covered item.
We serviced a
KENMORE DRYER- GAS
Model 110.7813241
Near Big Lake, MN 55309
Matt
Job Details: 07/22/2021
"Customer complaint is, MAKING NOISES LOUD PITCH SQUEAL INTERMIT- THINKS MIGHT BE BELT. Inspected and found the idler pulley was seized up. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3700HWA/02
Near Osseo, MN 55311
Seth
Job Details: 07/22/2021
Staining on clothes. Heavy soap residual build up was found. Customer was dosing too heavily with softener and detergent. I left specific instructions on dosing and cleaning with an enzyme-based cleaner every 15 days for the next six months. No other issues found with washer.
We serviced a
MAYTAG DRYER- GAS
Model MGD9700SQ0
Near Big Lake, MN 55309
Matt
Job Details: 07/22/2021
"Customer complaint is, WONT TURN ON-WORKS INTERMIT. Inspected and tested. Found the power button is working intermittently. When it does turn on, the dryer starts and runs and heats great. Needs a new UI control board assembly.
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/01
Near Burnsville, MN 55306
Delton
Job Details: 07/22/2021
"Found that the compressor is not running, inverter board is bad. Replaced intervertebral board, tested and compressor is now running and refrigerator is starting to cool and is working good.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22TQXGW00
Near Burnsville, MN 55337
Delton
Job Details: 07/22/2021
"Replaced listed parts, tested and refrigerator is cooling and working good. Ice maker cycles and fills.; used 1 UET120 (UNIV DEFROST TIMER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUD102FRSS1
Near Osseo, MN 55311
Seth
Job Details: 07/22/2021
"Upper door is dry, and not dispensing pod/missing rinse aid cap. The circulation pump is intermittently failing, sump seal is wavy would need the sump assy. The dispenser needs to be replaced. The lid to the dispenser opens during the service diagnostic mode, but not during wash cycle per the customer. Failed programming on the board. Customer declined repairs."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2-02
Near Minneapolis, MN 55446
Seth
Job Details: 07/22/2021
No heat. Failed heater was replaced. Dryer tested and it worked great.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNSS00
Near Brooklyn Center, MN 55430
Seth
Job Details: 07/22/2021
"Icemaker not working. Water pressure was poor, customer replaced water filter while I was on site. Water pressure was still pour I found plumbing was improperly ran off a hot water pipe with a saddle tap valve. I tested the icemaker and it did not rotate timer had failed. I replaced it and found no power was being sent from the optics board. I replaced the optics board and fridge vendor and hot water into the ice maker. The refrigerator is working as designed although the installation is improper and must be looked at. I notified the customer of this fact.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock, pckd up 1 WpW10190961 (6 cube icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Champlin, MN 55316
Seth
Job Details: 07/22/2021
"Not cooling, fridge was 57-60 deg freezer was 11-15 deg, ice room was 44 deg. All fans were blowing air and compressor was running.; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB800VQ0
Near Champlin, MN 55316
Seth
Job Details: 07/22/2021
Belt was broken. I replaced the broken belt and tested. The dryer is now fixed ; used 1 WP8547157 (CABRIO BELT) from stock
We serviced a
GE WASHER TOP LOAD
Model EWA5600K2WW
Near Eagan, MN 55122
Delton
Job Details: 07/22/2021
"Replaced motor, tested and washer now agitates and spins. Washer is working good."
We serviced a
WHIRLPOOL MICROWAVE
Model GH5184XPS7
Near Monticello, MN 55362
Matt
Job Details: 07/22/2021
"Customer complaint is, TURN ON AND IT MAKES A HORRIBLE NOISE. Inspected and tested. Found the cooling fan was loose and making a vibration sound. Tightened up fan and tested. Microwave sounds great. Microwave is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE715H0ES0
Near Rogers, MN 55374
Seth
Job Details: 07/22/2021
Same issue was found as before. The husband would like to think about replacement instead of repair
We serviced a
GE DRYER- GAS
Model GTX22GASK0WW
Near Saint Michael, MN 55376
Matt
Job Details: 07/22/2021
"Customer complaint is, NOT HEATING. Inspected and found the temperature selector switch is failing. Quoted to install new switch. Customer is going to think about it, because she doesnt really like this dryer and might just replace it. Part is not in stock. So if they call back and want us to do the repair, we will have to look for the part. Part number WE02X25283."
We serviced a
AMANA REFRIGERATOR
Model ARB190ZCW
Near Waconia, MN 55387
Paul
Job Details: 07/22/2021
Complaint was unit not cooling in freezer. Freezer was at 15 fridge is fine.Not covered.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Eden Prairie, MN 55347
Paul
Job Details: 07/21/2021
Installed part and tested no more leaks.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KESS277DBL6
Near Minneapolis, MN 55439
Paul
Job Details: 07/21/2021
"Complaint was unit has no power. Needed online fuse, now that it has power top oven doesnt heat, Ordered cavity thermostat is bad. Ordered part. ; used 1 WP4456654 (THERMAL FUSE) from stock, ordrd 1 WP9759242 (Thermostat)"