We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Cottage Grove, MN 55016
Delton
Job Details: 05/04/2023
"Customer says it the freezer will freeze, thaw, freeze. As i got here the freezer was at 1 degree and cooling. Unplugged fridge and let it sit 10 minutes. I plugged fridge back in and compressor relay buzzed and clicked. Appears that the start/overload relay is bad. I replaced with part and compressor starts and is cooling.
We serviced a
LG REFRIGERATOR
Model LRSC26923TT
Near Plymouth, MN 55442
Nate
Job Details: 05/04/2023
"32 in freezer and 47 in fresh food. The complaint was the icemaker wasnt working and water dispenser isnt dispensing water. There is a decent sized crack in the area where the water line runs to the dispenser, on the freezer side. When you press the paddle, the valve gets 120 but it just hums, and no water comes out. Needs a new left door, otherwise the line will continue to freeze. I turned on the icemaker and cycled it, and it cycled and filled with water. But at 32 degrees it is not going to run the icemaker unless you tell it to. Fridge is set to 1 and 34. Compressor running, fans running, minimal frost on evaporator. Sealed system issue and needs new door. Please submit to AHS. ; O-emld tckt , states that autho needed"
We serviced a
BEKO++ WASHER
Model WTE7604XLW0
Near Minneapolis, MN 55403
Delton
Job Details: 05/04/2023
The door latch mechanism on the door (NOT the door lock) the plastic tabs and spring broke and is not releasing the door strike. I managed to force the door open but i cant find if there are parts just for the door release mechanism. Only thing i found was the whole door assembly. Please find parts break down and if there is a kit or parts available for that. Then update customer with estimate/scheduling.Whole door part# 2832531000; saved tckt
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/01
Near Minnetonka, MN 55305
Nate
Job Details: 05/04/2023
"Has a sealed system issue. Not cooling. Fans and compressor are running. Nice floor but decent space to pull it out, and its on protective floor coasters already. Easy to get in and out of space. Room temp in fresh food and freezer. No frost on evaporator. Compressor super hot. Please get back to customer today with quote. P; saved tckt"
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Maple Grove, MN 55311
Adam
Job Details: 05/03/2023
Wasnt making ice. When I got there unit was making ice. Wife said wasnt making ice for a few days. I let her know its common on these model for it jam up.
We serviced a
LG DRYER
Model DLGX3361W
Near Eagan, MN 55123
Delton
Job Details: 05/03/2023
"Found that the dryer vent is clogged. Tested dryer with vent disconnected and heat cycles to 200 degrees. When i attach vent it cycles to 260 degrees. That tells me the vent is clogged and is not dispersing the wet, hot air and causing it to take 2-3 cycles to dry clothes. Dryer vent runs through the roof. I informed csutomer that dryer vent will need to be cleaned for dryer to work efficiently. Dryer itself is working good."
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW01
Near Osseo, MN 55311
Nate
Job Details: 05/03/2023
"Replaced bad belt. Fills, agitates, drains and spins great now. Also cleaned off pulleys before installing new belt. Old belt was very brittle and cracked."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA07
Near Saint Paul, MN 55119
Delton
Job Details: 05/03/2023
"Found that refrigerator evaporator is frozen over and leaking onto bottom, underneath crisper drawer. Customer approved estimate for drain kit. Defrosted and installed drain kit. Evaporator now drains into drip pan and no longer leaks. Refrigerator is working good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Sartell, MN 56377
Seth
Job Details: 05/03/2023
Rh side lower rail has failed. I replaced it and tested the dishwasher. It is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Becker, MN 55308
Seth
Job Details: 05/03/2023
Leaking. I found 2 leaks diverter and spray arm. Needs repair.
We serviced a
GE DISHWASHER
Model DD1700SSNSSS
Near Becker, MN 55308
Seth
Job Details: 05/03/2023
"Customer complaint of a Sandy gritty residue left on dishes. Upon arrival and inspection, I found they have very hard water. They have no water softener in the home and theyre using mid grade detergent. Theyve been using a cleaner in it but it is not sufficient. I hooked up the Smart HQ device to the dishwasher and found it needed a firmware update. I completed the firmware update and tested the system. There were no error Codes and the machine is working as designed. I made some recommendations on detergents and chemicals that will help through this process but ultimately this machine is designed to be used with soft water exclusively.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTBL2I
Near Maple Grove, MN 55311
Nate
Job Details: 05/03/2023
Replaced bad motor and waterline.
We serviced a
GE RANGE
Model PGP943SET1SS
Near Minneapolis, MN 55446
Phillip
Job Details: 05/03/2023
The customer said that the front right burner is slow to light and when it does not work they smell gas. Today the front right burner and all the other burners are working great. I removed all the burner heads and cleaned the orifices. I advised the customer to make sure the caps are on flat and to move the knobs to lite so the burner lights .
We serviced a
SAMSUNG WASHER STACKED++
Model WF45R6300AW/US
Near Maple Grove, MN 55369
Matt
Job Details: 05/03/2023
"Customer complaint is, SHUTS OFF AFTER STARTING SPORADICALLY. Customer said when it starts, it goes through and completes the cycle perfectly. Inspected and tested. Washer was working for me every time. Theres a stored door lock error. Im going to replace the door lock. Installed new door lock and tested. Washer is working great. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model GFE27GSDDSS
Near Shorewood, MN 55331
Phillip
Job Details: 05/03/2023
The customer said the lower bin is freezing food and the upper portion of the fresh food is warm. I removed the drawers and I found frost building up in the back in the evaporator cover. I removed the evaporator cover and the fan and I found the cooling fan is not running. The fan motor is bad. I quoted for the repair. I replaced the fan and defrosted the evaporator and drain.
We serviced a
WHIRLPOOL RANGE
Model AGG222VDW0
Near Minneapolis, MN 55429
Nate
Job Details: 05/03/2023
Oven not heating. Found a bad bake ignitor.Got it fixed with flat ignitor. Heats great now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7551SR/AA
Near Maple Grove, MN 55369
Matt
Job Details: 05/03/2023
"Customer complaint is, TOUCH SCREEN DOES NOT WORK, SMART HUB NOT RESPONDING, WATER FLOW ON THE H2O IS SLOW. Inspected and tested. FF compartment is 39F and freezer is 1F. I found the valve wasnt turned on all the way, I opened valve and now water dispenser pressure is good. The family hub screen is unresponsive. I power cycled it, reset the red button at the top of the hinge and still unresponsive. Needs a new screen assembly part number. Installed new screen assembly and tested. Screen is now responding. Refrigerator is now fixed."
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Victoria, MN 55386
Adam
Job Details: 05/03/2023
Installed new lid and tub cover from prescreened. Tested everything is working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Excelsior, MN 55331
Phillip
Job Details: 05/03/2023
The hinges were bent and the dispenser seal was loose. Today I replaced both door hinges and the dispenser seal. The door shuts good and the dishwasher is working.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Buffalo, MN 55313
Seth
Job Details: 05/03/2023
Customer complains the dishes do not dry. Upon arrival and inspection I found there was no rinse aid. I plugged in the smart HQ device and found it needed A software update and the heater worked perfectly. I updated the software and educated the customer on proper use of the right chemicals in the machine. The dishwasher is now working as designed.
We serviced a
FISHER PAYKEL++ DRYER
Model DGGX2US-96103A
Near Saint Paul, MN 55102
Delton
Job Details: 05/03/2023
"Dry runs very noisy, drum is loose. Needs bearing kit. Customer will think about it and call back if they want to proceed.
We serviced a
LG REFRIGERATOR
Model LFCS22520S/01
Near Minneapolis, MN 55405
Phillip
Job Details: 05/03/2023
I tapped into the system and the pressures are low which means its low in coolant. I pressurized the stem up 200 psi with nitrogen and found a pin hole leak at the copper to steel connection at the drier. I fixed the leak and pressure tested it. This time I found no leaks. I vacuumed and recharged the fridge.
We serviced a
GE RANGE
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details: 05/03/2023
Disassembled unit and found the igniter harness was fried. Replaced harness then tested unit is now sparking correctly. Reassembled then tested again to make sure its operating correctly. Unit is working great.
We serviced a
UNKNOWN MICROWAVE
Model NOTAVAILABLE
Near Minneapolis, MN 55407
Delton
Job Details: 05/03/2023
"Door latch plastic tab that holds the spring broke. I put a little screw into the latch to hold the spring and it works. Microwave is heating and working good.
We serviced a
IKEA REFRIGERATOR
Model ID3CHEXWS02
Near Minneapolis, MN 55412
Nate
Job Details: 05/03/2023
"Evaporator fan running loud. Found a Cherry Freezie that had fallen onto it. Took that out, also found the evaporator drain iced over. Steamed that out, so that the water drains now."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Osseo, MN 55369
Matt
Job Details: 05/03/2023
"Customer complaint is, MULLION STRIP IS FAILING. Inspected and tested. FF compartment was 39F and freezer was 2F. The left door with the mullion closes hard when the right door is shut. Customer said its been like this from the beginning. I installed new mullion and now its closing a little better.
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT800NP/50
Near Eden Prairie, MN 55346
Adam
Job Details: 05/03/2023
Unit wouldnt make ice. Customer thought it was 20 degrees in unit. I was getting 7 degrees. Got the ice maker to harvest and fill.
We serviced a
GE DISHWASHER
Model PDT825SSJ4SS
Near Dayton, MN 55327
Matt
Job Details: 05/03/2023
"Customer complaint is, DEAD. Inspected and tested. Found the CSM is tripped. I reset it and ran dishwasher through service diagnostics and no errors and everything was working and the heater came on. I started a heavy cycle and watched it for over 20 minutes and it was working perfectly. Dishwasher is testing good and I dont see any leaks."
We serviced a
BOSCH DISHWASHER
Model Spv68u53uc/30
Near Saint Paul, MN 55104
Nate
Job Details: 05/03/2023
Replaced bad heat pump/ wash motor. Runs great now.
We serviced a
MAYTAG DISHWASHER
Model MDB898SHZ0
Near Apple Valley, MN 55124
Delton
Job Details: 05/03/2023
Found that the splash guard plastic was snapping against the edge of cabinet. Cut out small section of plastic that was causing the snapping. Tested and door opens and closes with no more noise. Ran diagnostics test and no errors. Dishwasher is working good.
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Woodbury, MN 55125
Nate
Job Details: 05/03/2023
"Dead after 9 days. Replaced main PCB since it could be compromised now with it going dead, and the user interface board. Tested it, it filled, drained and circulated.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624XSS
Near Minneapolis, MN 55410
Nate
Job Details: 05/03/2023
"36 in fresh food and -2 in freezer. Replaced Icemaker, main PCB, and water valve. Everything works great now."
We serviced a
GE RANGE
Model JDP39DN3BB
Near Minnetonka, MN 55305
Adam
Job Details: 05/03/2023
Rt front burner not working. Found I wasnt getting any voltage to the burner. Disassembled to get to the switch. The switch is getting power to it just not sending it to the element. Replaced switch and now working great.
We serviced a
ELECTROLUX WASHER
Model EFLW427UIW0
Near Osseo, MN 55311
Phillip
Job Details: 05/03/2023
"The customer said that when the use the washer they find water inside the handle of the pedestal that the washer sits on when the wash cycle is all done. I checked all the hoses and the door gasket, everything looks good no leaks. I can see water run marks on the front panel under the soap dispenser drawer. When I ran a test cycle I did see a little water leaking out the front of the soap drawer. Please order the drawer assembly and drawer front cover. Please call square trade to have the parts ordered. I instructed the customer that once they get the part to call us back. Drawer assembly 5304514793Drawer cover 5304515293; O-emld tckt"
We serviced a
LG REFRIGERATOR
Model LSXS26366D/02
Near Big Lake, MN 55309
Seth
Job Details: 05/03/2023
Refrigerator is not cooling. Put it into test mode. All the fans and compressors are running. This unit has a failed sealed system. Please quote.; saved tckt
We serviced a
GE REF BUILT IN++
Model PSB42YSXASS
Near Chanhassen, MN 55317
Adam
Job Details: 05/03/2023
Unit was cooling. Last time was out working properly. Found nothing was running. The fans and display are working. Turned power of and back on for a hard restart. Still nothing. Next checked all connections all good. Turned off the power switch to test the door switch all good turned back on the power switch and the compressor kicked on but nothing else happened. Found the control board is failingWR55X10428 board. ; states that autho needed
We serviced a
ASKO++ DRYER
Model T411VD.W.U.
Near Minneapolis, MN 55419
Delton
Job Details: 05/03/2023
"Found that motor is weak and can barely turn the drum. Also there is a service bulletin for hard drum rotation to add grease or oil to the front felt. Also belt is squeaking. Watched video on how to replace motor and it is a complete tear down. Schedule 3 hours because Ive never done it before and need time to figure it out, so charge accordingly when giving estimate. I cant find part numbers/parts break down list on asks website.Find part numbers and give customer quote, schedule 3 hours to ensure I have time to figure it out.Need to order motor, belt, grease part# 341394; saved tckt"
We serviced a
SAMSUNG DRYER
Model DVG50A8600E/A3
Near Mounds View, MN 55112
Phillip
Job Details: 05/03/2023
"The board that was ordered and sent is the wrong board. It does not match the part number I added. I removed the old board and took pictures of the tag on it. That number matches what I put in my notes. Please verify the part and order a board again. I installed the other parts ordered. Its still doing the same thing. It will heat for a few seconds then stops. If I stop it and start it, it works but for only a few seconds. ; O-emld tckt"
We serviced a
GE WASHER
Model WLRR5000G0WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/03/2023
The washer does not fill with cold water. I tested the cold water solenoid and it reads 0. The hot works and that was 1085 ohms. I gave the quote for the valve. Im ordering the part from Dey. ; ordrd 1 WH13X10024 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Zimmerman, MN 55398
Matt
Job Details: 05/03/2023
"Customer complaint is, SHUTS OFF ON IT OWN DURING THE CYCLE 1/4 OF THE WAY THROUGH THEN SHE HAS TO RESTART. Customer said its giving a FH error. I removed drain filter and it was clear. Ran washer through diagnostics test and it gave the FH error when the hot water was filling. I found the hot water valve wasnt turned on all the way. After turning it on all the way, washer is working perfectly. Im going to order the valve, but not reschedule the customer. I advised her to use it and if theres any other problems to call us and will come back with the valve and install it. After turning the supply valve in the wall, its now leaking. I showed this to the customer and advised she is going to need to call a plumber. ; saved tckt"
We serviced a
GE DISHWASHER
Model GDF610PSJ4SS
Near Minneapolis, MN 55413
Nate
Job Details: 05/02/2023
"Unit has been dead for a year. I pulled down the main PCB. Its getting 120 VAC but has a solid green light. Sending 14 vdc from pins 2 and 5 at J722 connector, to the UI. Needs a new UI.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Albertville, MN 55301
Matt
Job Details: 05/02/2023
"Customer complaint is, water is coming out of the air gap on the counter. Inspected and tested. Found the black hose that goes from the air gap that the garbage disposal is plugged solid. Customer approved me bypassing air gap and running hose directly to the garbage disposal. I disconnected hose from air gap and hooked it directly up to the garbage disposal. Tested and dishwasher is draining great. Dishwasher is now fixed."
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Otsego, MN 55301
Matt
Job Details: 05/02/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed and the idler pulley is seizing up. Installed new heating element, idler pulley and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.
We serviced a
LG WASHER
Model WM4000HBA/01
Near Albertville, MN 55301
Matt
Job Details: 05/02/2023
"Customer complaint is, THE WASHER IS LEAKING. Customer had everything disconnected and pulled out. Inspected and tested. It looks like it was just leaking from the supply line. Supply lines are not covered. I installed new hoses on washer and tested. Washer is working great and no more leaks. Washer is now fixed.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Saint Michael, MN 55376
Phillip
Job Details: 05/02/2023
The customer said the dishwasher was running no stop and the normal light is blinking. That indicates a leak underneath. I found the drain pump is not able to drain all the water out. The drain filter was plugged up. I showed the customer how to clean it. I pulled the dishwasher out and found the fill line was leaking a little and water was draining back into the bottom of the dishwasher base. I tightened the line connection now it does not leak.
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near St. Cloud, MN 56304
Seth
Job Details: 05/02/2023
I installed a new bushing and greased it. The door is now working as designed.
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Rogers, MN 55374
Matt
Job Details: 05/02/2023
"Customer complaint is, SPIN CYCLE ERRORS FOR THE WEEK PRIOR AND THEN AFTER REPEATING A SPIN CYCLE STOPPED. Washer was locked with a load of floor mats and water. I removed the drain filter and it was plugged solid with dog hair. I cleaned out filter and started washer on a spin cycle and it spun out the floor mats that were in the washer. I started a quick wash cycle and watched it through the entire cycle and it worked perfectly. Looks like the drain filter was the problem. I advised customer to clean filter at least once a month because they have 3 big dogs."
We serviced a
KENMORE WALL OVEN++
Model 79047913604
Near Maple Grove, MN 55311
Phillip
Job Details: 05/02/2023
The customer said the upper oven bake is not working. It does heat up on broil and convection. I removed the bake element and found it was bad. I replaced the element. I started the oven on bake. Its now heating good.
We serviced a
KENMORE WASHER
Model 110.2980289
Near Minneapolis, MN 55443
Matt
Job Details: 05/02/2023
"Customer complaint is, doesnt spin. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs and tested. Washer is working great. Washer is now fixed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Champlin, MN 55316
Matt
Job Details: 05/02/2023
"Customer complaint is, NOISEY. Customer said it makes a squealing sound at the beginning of the spin cycle. I removed the agitator and found a piece of metal and hair was rapped around the spline. Removed metal and cleaned off hair. Reassembled and tested. Washer still has a squealing noise at the beginning of the spin, but then goes away. I inspected underneath and everything looks good. Washer is going to need a new gearcase to fix this issue. Customer is just going to use it as is for now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF6
Near Savage, MN 55378
Delton
Job Details: 05/02/2023
Found that the ice maker failed and even when lever is filled to off ice maker continually cycles and will activate water valve every 3-4 minutes and will overflow and leak onto floor.Customer doesnt want any water connected to refrigerator anymore so he doesnt have to deal with possible water leaks. I unplugged ice maker and shut off water to refrigerator. Customer will use refrigerator without any water hooked up.
We serviced a
KENMORE DRYER
Model 417.920421
Near Minneapolis, MN 55406
Nate
Job Details: 05/02/2023
Dryer running loud. Found a broken zipper stuck between the drum and the felt front bearing. Cleaned that out and vacuumed out the dryer. Runs nice and quiet now.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Champlin, MN 55316
Matt
Job Details: 05/02/2023
"Customer complaint is, NOISEY. Inspected and tested. Found the idler pulley was seizing up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
BOSCH DISHWASHER
Model SGE68U55UC/C9
Near Saint Paul, MN 55105
Nate
Job Details: 05/02/2023
"Ended up finding a bad case break. The dishwasher fills with water and circulated but it then stops after 5 minutes. Put in test mode and only error code is a lack of filling with water. Case break is lying to the dishwasher.
We serviced a
MAYTAG DRYER
Model LDG5916AAE
Near Minneapolis, MN 55437
Delton
Job Details: 05/02/2023
"Found that the igniter comes on but no flame. I checked to see if gas was turned on and found that it was turned off for the dryer. Turned on gas valve, tested and dryer turns on and flame.
We serviced a
MAYTAG WASHER
Model MVWB800VB0
Near Excelsior, MN 55331
Adam
Job Details: 05/02/2023
Customers complaint unit leaking underneath. Tipped unit back and notice the water has been dripping on the motor. Removed the rotor and notice the water was leaking from where the bearing is and then would drip down and on the rotor. Put unit in spin cycle and unit sounds terrible definitely needs a bearing kit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Chanhassen, MN 55317
Adam
Job Details: 05/02/2023
"Unit was leaking water and filling crisper tray. Cleared out fridge to get to back evap cover. Removed cover and found that the defrost drain was clogged and frosting up the one corner. Installed parts then tested. Unit is working properly.
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/02/2023
Water over filled the defrost pan. It didnt drain out enough water or steam out enough ice and over filled. Cleaned it out. Its keeping temps right and customer was happy we got to clean behind the fridge.
We serviced a
SAMSUNG WASHER
Model MISSING
Near Saint Paul, MN 55104
Nate
Job Details: 05/02/2023
"Replaced broken counterweight, broken bolt and broken nut/washer. Used lock tight for bolt.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Minneapolis, MN 55408
Nate
Job Details: 05/02/2023
"Dryer is scraping. Took dryer apart, cleaned lint out. Adjusted the side panel so that its not scraping anymore. Works and heats great now.
We serviced a
DANBY REFRIGERATOR
Model SBC057D1BSS
Near Plymouth, MN 55446
Phillip
Job Details: 05/02/2023
The customer had the setting to the max of 37 degrees. The inside temp of a can of pop was 44. The cans and the glass shelfs half moisture on them so its definitely cold inside. I removed the evaporator cover and the evaporator had good frost and the fan is working. I adjusts the temp sensor so it will cycle longer. This is a beverage and wine fridge. Im not sure if this unit will hold the same cold temps as a regular fridge. No other issues found.
We serviced a
BEKO++ DRYER
Model BDV7200X
Near Bloomington, MN 55425
Delton
Job Details: 05/02/2023
Felt seal still squeaked when i just rubbed the new felt against the drum. I was able to adjust the felt seal and added a little bit of zoom spout oil and the squeaking from the drum rubbing against the felt seal stopped.
We serviced a
LG REFRIGERATOR
Model LFXS26596S/01
Near Minneapolis, MN 55428
Phillip
Job Details: 05/02/2023
The water supply pressure out the door was slow. I traced the slow water to the back. The copper line behind the fridge was kinked. I fixed the water line. The water supply coming out the water supply line is slow. I advised the customer the issue is with the water shut off and the saddle valve should be replaced.
We serviced a
BEKO++ WASHER
Model WMY10148C2
Near Minneapolis, MN 55401
Nate
Job Details: 05/02/2023
"Replaced bad pressure switches and also removed a small section of pressure hose that had a slight tear. Now it runs great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Minneapolis, MN 55421
Phillip
Job Details: 05/02/2023
Last visit I diagnosed it needed a ice maker. Today I replaced the ice maker that was sent. I cycled the ice maker and it filled. I also tightened the door handles.
We serviced a
SAMSUNG WASHER
Model WF328AAW/XAA
Near Saint Paul, MN 55106
Delton
Job Details: 05/02/2023
"Found that tub bearings are bad. Inner tub is off balance and rubbing against the door rubber. Also still had water inside tub. Drain pump just hums. I vacuumed out water. Needs parts replaced.
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Saint Paul, MN 55130
Delton
Job Details: 05/02/2023
"Found that the motor coupler is broken. Customer approved estimate. Replaced motor coupler, tested and washer now agitates and spins. Washer is working good.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW0
Near Andover, MN 55304
Phillip
Job Details: 05/02/2023
"The other tech said gas was leaking from the gas valve assembly. Per his diagnosis, today I replaced the gas valve assembly and checked for leaks. I used pipe thread sealant on all the pipe joints. I made sure all joints are tight. I did not find any leaks when I was done. I ran the dryer on a time dry and it smelled normal and heats good."
We serviced a
GE RANGE
Model JB645RK6SS
Near St. Cloud, MN 56303
Seth
Job Details: 05/02/2023
"Face broke off. I was able to remove the old base and install the new with a light bulb.
We serviced a
FRIGIDAIRE WASHER
Model FAFS4272LW0
Near Eden Prairie, MN 55347
Adam
Job Details: 05/02/2023
Customer removed door bellow to clean. Customer couldnt get it to fit back on. Removed front of unit and reinstalled the boot. Reassembled then tested. Unit is working good
We serviced a
KENMORE RANGE
Model 790-75603702
Near Minneapolis, MN 55416
Nate
Job Details: 05/02/2023
"Replaced old main PCB with rebuilt PCB. Tested burners, they all work great. I put it on bake and made sure it didnt have runaway temps."
We serviced a
LG WASHER
Model WM4270HWA
Near Minnetonka, MN 55305
Adam
Job Details: 05/02/2023
Unit giving a LE error code and was sensing rpm of motor. Put in test mode couldnt get the drum to rotate. Removed the back to get to hall sensor. Replaced hall sensor then tested. The rotor moved for a second then wouldnt any more. Found the control board is failing. Quoted then rescheduled customer ; ordrd 1 EBR78534502 (Board)
We serviced a
LG REFRIGERATOR
Model LFX28968ST/06
Near Sartell, MN 56377
Seth
Job Details: 05/02/2023
"Not cooling, fans and compressor running only drawing 1.79amp. Please quote a sealed system she is open for Wednesday when Phillip is out for the other LG if we can get the details figured out.; saved tckt"
We serviced a
FRIGIDAIRE RANGE
Model BGGF3042KFT
Near Apple Valley, MN 55124
Delton
Job Details: 05/02/2023
Found that the spark harness is bad. Only 2 of the knobs spark when turning it for the burner. Bluebook cost is over the autho amount according to notes (see picture) please get autho and order part and schedule customer.Wire harness part# 316580615; saved tckt
We serviced a
JENN-AIR DISHWASHER
Model DW860UQP
Near Shorewood, MN 55331
Adam
Job Details: 05/02/2023
Dispenser wont open. I found that the motor isnt kicking on to open the dispenser. Quoted blue book and rescheduled. They will keep an eye on the ice maker on the fridge and let us know when we return how its working. ; ordrd 1 WP902899 (Motor dispenser)
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/02/2023
Unit not cooling properly. Verified complaint noticed a bunch of frost on the evap. Removed evap cover and tested the heater. Heater is bad. Quoted customer for replacement and rescheduled for Thursday havent received my truck stock heater from using it yesterday. ; ordrd 1 WR51X10055 (DEFROST HEATER & LIMIT (1 OR 2 GLASS TUBES W/O WI)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW0
Near Saint Paul, MN 55106
Delton
Job Details: 05/02/2023
"This cooktop is used hard. Needs additional parts than what ST sent. The hot coooktop display and burner on display is always on even when cooktop is not being used and cool. Faulty infinite switches. As well as cooktop burners, since these burners have temperature sensor built into the coil element. Drip bowls are rusted. Need to order several more parts.Drip bowl 6 WPW10196406 (need 2); Drip bowl 8 WPW10196405 (need 2); infinite switch 6 WP35148952 (need 2); infinite switch 8 WP3149400 (need 2); 8 element W11396790 (need 2); saved tckt , states that autho needed"
We serviced a
DANBY REFRIGERATOR
Model DWC518BLS-2
Near Prior Lake, MN 55372
Delton
Job Details: 05/01/2023
"When i got here the wine cooler showed HI on both displays. I pulled out and checked but compressor or the condenser fan was not running. I unplugged cooler. Plugged it back in and compressor turns on and after 20 minutes there is no frost pattern. Needs sealed system repair.
We serviced a
BEKO++ RANGE
Model PRGR34550SS
Near Ramsey, MN 55303
Matt
Job Details: 05/01/2023
"Customer complaint is, LOCK TURNS ON WHEN PREHEATING, DOES NOT HEAT UNLESS SET TO 400 DEGREES. Inspected and tested. Found the knobs were switched around and it was actually in oven clean mode. I switched the knobs back and now its working great."
We serviced a
VIKING++ REF BUILT IN++
Model VCSB5482DSS
Near Minneapolis, MN 55438
Delton
Job Details: 05/01/2023
Replaced control board and defrost bi metal and thermostat. Tested and went into defrost and heater got hot. Also replaced filter and found that water dispesner was frozen in door. I used frozen waterline tool and defrost it and explained that it could of been due to evaporator not defrosting causing it to get colder than normal in the liner. Refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE RANGE
Model FGEF3032KBA
Near Sartell, MN 56377
Seth
Job Details: 05/01/2023
"Burner temps arent right. I tested the burner both electrically and with a load and it worked perfectly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26TS7DB2
Near St. Cloud, MN 56301
Seth
Job Details: 05/01/2023
I replaced the triple valve that was missing. I watched it for leaks for seven minutes. The icemaker filled with water and water vended out the dispenser while I was on site.
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Becker, MN 55308
Seth
Job Details: 05/01/2023
2nd dishwasher to leak in the house. The pump sel was blown
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Chaska, MN 55318
Adam
Job Details: 05/01/2023
Installed ice maker and ice maker water line from last diagnosis. Tested and started working properly.
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Osseo, MN 55311
Matt
Job Details: 05/01/2023
"Customer complaint is, WONT LOCK. Inspected and tested. Found the latch was in the closed position. I popped latch back out and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG DRYER
Model MDG9700AWW
Near Minneapolis, MN 55424
Delton
Job Details: 05/01/2023
"Found that the igniter is bad. I replaced igniter and cleaned out inside dryer of lint. Tested and dryer is cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Becker, MN 55308
Seth
Job Details: 05/01/2023
"Broken pulley and shredded belt. I replaced both and tested the dryer. It is now fixed.
We serviced a
LG DRYER
Model DLGX3371W
Near Saint Paul, MN 55104
Delton
Job Details: 05/01/2023
"Found that the drum is barely spinning and making grinding sound. Found that there as small sock stuck behind the blower wheel causing motor to barely spin. Removed sock, tested and dryer now tumbles and is heating and working good."
We serviced a
HOTPOINT WASHER
Model HTW240ASK4WS
Near Sauk Rapids, MN 56379
Seth
Job Details: 05/01/2023
"Loud during agitation. Failed gearbox, belt and it needs a software update. they will let us know if they want to move forward."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS18
Near Rogers, MN 55374
Matt
Job Details: 05/01/2023
"Customer complaint is, Ice Maker is not working. Inspected and tested. Found the ice maker fill cup was frozen over. Looks like the valve is leaking. Installed new water valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Rogers, MN 55374
Matt
Job Details: 05/01/2023
"Customer complaint is, not draining, will not complete a cycle. Error code E-24. Have cleaned the filter and any debris from that area still doesn't work. Inspected and tested. There was standing water in the dishwasher when I got here. I vacuumed water out through the drain hose and its clear. I removed filter and cover and found some debris in the pump. Cleaned out debris and tested. I filled and drained dishwasher 4 times and dishwasher is draining great. Dishwasher is now fixed."
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/01/2023
Unit wasnt cooling properly. Verified complaint noticed a bunch of frost on evap cover. Steamed evap was a ice brick. Then tested the defrost heater it was bad. installed part. Reassembled unit. Explained to the customer it can take 24 hours to cool back normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Saint Michael, MN 55376
Matt
Job Details: 05/01/2023
"Customer complaint is, STILL LEAKING, WATER TO UNIT SHUT DOWN, FRONT RIGHT CORNER. Customer said it made it almost 4 days before it leaked. Water is shut off to the refrigerator and its still leaking. Theres no water or ice on the floor of the freezer or FF compartment. I removed the back cover and everything is dry.
We serviced a
ASKO++ DISHWASHER
Model D1976
Near Chaska, MN 55318
Adam
Job Details: 05/01/2023
Installed slider bearing from last diagnosis and now top drawer on the dishwasher working correctly now.
We serviced a
GE MICROWAVE
Model PSB1001NSS01
Near Medina, MN 55340
Phillip
Job Details: 05/01/2023
The microwave was not heating. I started the microwave and it does not turn in the high voltage side. I removed the side cover to inspect the door switches. I found the one switch was bad. I also found the interior light is out. I quoted for everything but at this time she only wanted to replace the door switch. I replaced the switch and now its working good. The microwave will need to be removed to change out the light bulb.
We serviced a
WHIRLPOOL COOKTOP++
Model GLS3675VS02
Near Plymouth, MN 55446
Phillip
Job Details: 05/01/2023
"The customer had removed the top and broke some of the burner screws. Today I replaced the the orifice holders, switch assembly and the broken rusty screws. All burners are working good."
We serviced a
BEKO++ DISHWASHER
Model DUT25401X
Near Prior Lake, MN 55372
Adam
Job Details: 05/01/2023
Installed new drain pump. Tested multiple times for leaks. Unit is working great no leaks and draining well
We serviced a
KENMORE DRYER STACKED++
Model 110.975117
Near Chanhassen, MN 55317
Phillip
Job Details: 05/01/2023
The dryer does light up but when you press start nothing happens. I spin the drum by hand and it felt free. I removed the lower panel and found the belt was loose. I found the idler roller was off the pulley shaft. I quoted the customer for the pulley and then replaced the idler pulley. I also shortened the dryer duct. The dryer is working good now.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near St. Cloud, MN 56301
Seth
Job Details: 05/01/2023
Dishwasher was draining very slowly again. Upon arrival and inspection I found it was just restricted. We moved it around it and pinched it and it started to flow. Better but not good enough. So we replaced the extension drain hose and it started raining like a champ. The dishwasher is now fixed.
We serviced a
LG DRYER
Model DLEX8100V
Near Woodbury, MN 55129
Delton
Job Details: 05/01/2023
Replaced control board. Tested and dryer now turns on and is tumbling and heating. Dryer cycling heat normally. Dryer is working good.