We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FRFW3700LW0
Near Eagan, MN 55122
Nate
Job Details: 08/02/2021
"Washer leaking from front. Found a bunch of cat hair built up on bottom of glass door panel. All the water that leaks happens in the middle of the front of the washer. Cleaned the cat hair off, showed customer how that has to be clean. Zero drips of water, ran it for ten minutes. Normally it leaks for her in the first 10 minutes. Everything runs well."
We serviced a
ROPER DRYER- ELECTRIC
Model REX3614PW2
Near Eagan, MN 55121
Nate
Job Details: 08/02/2021
"Dryer is dead. The customer has been having electrical issues lately. The outlet only had 120 L1 to N, but nothing L2 to N. From L1 to L2 it shows 86 VAC. Dryer will not run without 240 VAC. Customer needs to have electrician out to fix the line coming to the dryer outlet. Needs 240. PleaseContact AHS and let them know she really needs electrician to fix this issue.; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS1
Near Minneapolis, MN 55407
Nate
Job Details: 08/02/2021
"Not cooling in ff section. Bad evaporator fan. Steamed all the ice out that had built up on the evaporator, and in the section where air flows from freezer to ff. Installed new fan, runs great, good air flow into ff now."
We serviced a
GE DRYER- GAS
Model DVLR223GG7WW
Near Minneapolis, MN 55412
Delton
Job Details: 08/02/2021
"Due to not seeing it fail at all the last couple of times this will need to be sent for 2nd opinion (this is in the notes from last visit) PW agrees. .; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA01
Near Minneapolis, MN 55408
Nate
Job Details: 08/02/2021
"Had a dead Icemaker. Replaced, pressed test button, it cycled and filled great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Bloomington, MN 55431
Delton
Job Details: 08/02/2021
Replaced drain kit/heater. Tested and refrigerator is working good.
We serviced a
LG DISHWASHER
Model LDF7774BB
Near Osseo, MN 55311
Phillip
Job Details: 08/02/2021
As I was pulling the drain hose off the drain pump the grey hose cracked and split in half. The hose we carry is not long enough. Ordering the drain hose . ; ordrd 1 AEM69493808 (Drain hose)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB850YW0
Near Rogers, MN 55374
Phillip
Job Details: 08/02/2021
"When the washer spins it goes off balance and is very loud. I found the tub seal is leaking and the main bearings are bad. I replaced the tub seal, bearings and shaft that were all in the kit. I ran through a rinse and spin and it sounds good. No more issues found. ; used 1 W10435302 (CABRIO BEARING KIT) from stock"
Near Burnsville, MN 55337
Delton
Job Details: 08/02/2021
"Replaced lid switch, tested and lid locks and is washing. Washer is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FKBT15
Near Apple Valley, MN 55124
Delton
Job Details: 08/02/2021
Found that the ice maker is not fully cycling and not filling. Ice maker is bad and needs to be replaced. Ordering part and rescheduling.; ordrd 1 Wpw10190961 (Ice maker)
We serviced a
WHIRLPOOL DRYER- GAS
Model GEW9868KL
Near Saint Michael, MN 55376
Phillip
Job Details: 08/02/2021
"The dryer was not heating at all. I found the thermal fuse was bad. I replaced the fuse and checked the air flow. Air flow is good. The temps are in range. I found no other issues ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400PW0
Near Mound, MN 55364
Paul
Job Details: 08/02/2021
"Complaint was tub filling with water, Needs valve ordered part. ; ordrd 1 WP8181694 (Water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36MWX01
Near Long Lake, MN 55356
Paul
Job Details: 08/02/2021
"Complaint was unit not cooling well, Has a sealed system issue, 6f in freezer maxed out. Also both door seals are bad, and freezer door is warped. "
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC3301UC/03
Near Plymouth, MN 55446
Paul
Job Details: 08/02/2021
"Complaint was unit not wringing out heavy loads. Bearing has slop in it, customer will replace unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Minnetonka, MN 55345
Paul
Job Details: 08/02/2021
"Came back out, didnt get unit to leak, told customer I couldnt guarantee these parts would fix it. Because unit didnt leak when we ran it without dishes. And didnt leave either time with me. Replaced seal and valve."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8040HEXR0
Near Eden Prairie, MN 55347
Paul
Job Details: 08/02/2021
"Complaint was unit not drying, Customer says since they moved in in December it has had this issue, Unit has 20 MPH air flow. And heating great, Customer says clothes are hot when the cycle is done just not dry. (Customer is getting washer replaced by AHS once they know if they can get the dryer replaced.)
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA03
Near Chanhassen, MN 55317
Paul
Job Details: 08/02/2021
Installed drain kit and sensor and evap panel per Phil. And icmaker Didnt install heater per Phil.
We serviced a
KENMORE DISHWASHER
Model 665.12793K312
Near Elk River, MN 55330
Matt
Job Details: 08/02/2021
"Customer complaint is, worked half way though and than it made a sound and the display said the motor had a problem. Inspected and tested. Found the drain pump was loud and not draining. Removed drain pump and found some glass in it. Cleaned out drain pump and tested. Dishwasher is draining now but the pump is really loud. Needs a new drain pump. Installed new drain pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A2 01
Near Big Lake, MN 55309
Matt
Job Details: 08/02/2021
Customer was not home and was not able to disarm the alarm remotely. He is going to call the office and reschedule.
We serviced a
WHIRLPOOL DRYER- GAS
Model LG7801XSW1
Near Plymouth, MN 55442
Seth
Job Details: 08/02/2021
"I replace the motor blower and coil valves. I tested the dryer its now working as designed.; used 1 279827 (MOTOR), 1 WP694089 (BLOWER), and 1 5303931775 (COIL KIT) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AV/A2
Near Minneapolis, MN 55446
Seth
Job Details: 08/02/2021
Customer complains washer will not start it makes a funny noise in the wont proceed. I found the drain pump filter was completely plugged with foreign material. I remove this material and tested using a quick wash. The washer is now working as designed.
We serviced a
GE DRYER- ELECTRIC
Model DPSR610EG0WT
Near Osseo, MN 55311
Seth
Job Details: 08/02/2021
"I re-laced the timer and watched temperatures. High ran 203, low ran 160s. The dryer is working as designed. I cleaned the sensor bars and educated the customer on how the unit works."
We serviced a
GE REFRIGERATOR
Model PCS23PSTASS
Near Rockford, MN 55373
Seth
Job Details: 08/02/2021
I installed the new ice ball kit and repaired both defrost hoses they were loose and had been leaking water. The freezer door closer is missing completely. The door was closing as it should when I left. The fridge is now fixed.
We serviced a
GE DRYER- ELECTRIC
Model GTD81ESSJ0WS
Near Becker, MN 55308
Matt
Job Details: 08/02/2021
"Customer complaint is, DOOR HANDLE SNAPPED OFF. Inspected and found the handle was broken. Installed new handle. Dryer is now fixed."
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF170ADUSX4
Near Elk River, MN 55330
Matt
Job Details: 08/02/2021
"Customer complaint is, knows what beeps mean and started again. Inspected and tested. Found the freezer evaporator fan has failed. Needs a new fan. Part on order. ; ordrd 1 306096P (Freezer evaporator fan)"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FASE7073LW0
Near Monticello, MN 55362
Matt
Job Details: 08/02/2021
"Customer complaint is, not drying clothes. Error code 64. Inspected and tested. Found the heating element has failed. Installed new heating element and tested. Dryer is heating great. Also the lint filter was ripped. Ordered a new lint filter . Dryer is now fixed. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 134792700 (ELEMENT- THREE WAY) from stock, pckd up 1 134701410 (Lint filter)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS1
Near Minneapolis, MN 55407
Nate
Job Details: 07/29/2021
Fresh food warm. Evap fan not running even though its getting 120. Needs a new evap motor..; ordrd 1 242077705 (Evap fan)
We serviced a
KENMORE DRYER- ELECTRIC
Model 41791122311
Near Chanhassen, MN 55317
Paul
Job Details: 07/29/2021
Complaint was not drying clothes Needs to get vent cleaned. No failure found
We serviced a
BOSCH DISHWASHER
Model SHE43RL5UC/64
Near Eagan, MN 55122
Delton
Job Details: 07/29/2021
Found that the garbage disposal was replaced and the drain hole was not punched out. Also customer was plugging dishwasher cord into the disposal outlet which is controlled by wall switch. Punched out disposal drain plug and plugged into correct outlet. Dishwasher powers on and is draining and working good.I did also notice that there is a small leak from the plumbing on the disposal and pointed it out to customer.Dishwasher is working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Rogers, MN 55374
Phillip
Job Details: 07/29/2021
"The fresh food evaporator is frosting up. The customer defrosts everything but it will frost back up a few weeks later. It needs the evaporator cover DA97-07190G, the drain tube kit, the evaporator thermistor and the heater. Evaporator cover needed is part #DA97-07190G; states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVPA3
Near Chanhassen, MN 55317
Paul
Job Details: 07/29/2021
"Complaint was unit not draining at end of cycle. Unit drains great is you cancel just not at end of cycle. And not washing, Ordered board and sump, ; ordrd 1 WPW10285178 (Main board.) and 1 WPW10056309 (Wash pump)"
We serviced a
SAMSUNG DISHWASHER
Model DMT500RFS/XAA
Near Richfield, MN 55423
Delton
Job Details: 07/29/2021
"Now that dishwasher can be pulled out, upon further inspection the lines are full of grease and control board does not recognize how much water is inside dishwasher and will give low water error and/or over water level error. Control board and flow sensor a ."
We serviced a
MAYTAG DRYER- GAS
Model MGDB755DW3
Near Minneapolis, MN 55416
Nate
Job Details: 07/29/2021
Wasnt starting. Tenant wasnt holding down start button. She was pushing pause button. Everything runs great.
We serviced a
GE REFRIGERATOR
Model PDW22SISBRSS
Near Minneapolis, MN 55416
Delton
Job Details: 07/29/2021
"Replaced water valve, tested and water flow in water dispenser is good and after 10 minutes no slow leak. Refrigerator is working good."
We serviced a
GE WASHER TOP LOAD
Model GTWN3000M2WS
Near Bloomington, MN 55431
Delton
Job Details: 07/29/2021
"Washer wont quickly advance. It sits and timer is running then after several minutes it will kick on and switch gearcase and start. Washer did complete cycle. Appears that timer is bad, along with water level pressure switch and water pressure hose. Rescheduling.; ordrd 1 Wh12x10535 (Timer) and 1 Wh41x365 (Pressure hose) and 1 Wh12x10476 (Pressure switch)"
We serviced a
KENMORE WASHER TOP LOAD
Model 11020022012
Near Minnetonka, MN 55345
Paul
Job Details: 07/29/2021
"Tested with load. No failure found, nothing wrong with unit."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF2
Near Chaska, MN 55318
Paul
Job Details: 07/29/2021
Complaint was unit fluctuates temps. Unit had rust ball not repairable.
We serviced a
OTHER COOKTOP OR RANGE
Model n/a
Near Chaska, MN 55318
Paul
Job Details: 07/29/2021
Thermidor call
We serviced a
GE RANGE- ELECTRIC
Model PB950SF1SS
Near Apple Valley, MN 55124
Delton
Job Details: 07/29/2021
Found that oven is working good and that the smoke is caused by greases/food splatter that is burning off. Grease was under tinfoil and couldnt see build up.Suggested to not use tin foil and will just need to use oven and eventually the grease and food will burn off. Range is working good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD9600TW1
Near Maple Grove, MN 55311
Phillip
Job Details: 07/29/2021
The dryer is taking long to dry on all cycles . After running for a while I found the gas coils are failing and not opening the gas valve. The coils are weak and need to be replaced. I replaced the gas coils. Its working good now. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Maple Grove, MN 55369
Phillip
Job Details: 07/29/2021
The dispenser water line in the door was frozen. I thawed the tube and installed the line heater. I raised the front so the fridge doors shut better and stay closed. The water and cube buttons are cracking on the control. The customer would like the control panel replaced . I was unable to locate the part. Part number is listed below . WR55X23236 panel front control ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock
We serviced a
KENMORE FREEZER
Model 253.2843281
Near Osseo, MN 55311
Phillip
Job Details: 07/29/2021
The defrost drain was clogged up. I thoroughly and completely defrosted and cleared the drain so water can drain into the drain pan without any issues and backing up.
We serviced a
LG DISHWASHER
Model LDF7774BB
Near Osseo, MN 55311
Phillip
Job Details: 07/29/2021
The drain pump would run but it would not drain. I tried several times then it started to drain. There was something stuck in the pump keeping from pumping out. I tried several more times and now its working. I filled the dishwasher and let it run then put into a drain. The drain pump started to fail again. Im ordering the drain pump. ; ordrd 1 ABQ73503004 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Maple Grove, MN 55311
Phillip
Job Details: 07/29/2021
Water is leaking from the ice maker fill tube on top of the unit. Water then runs down the tube and leaks inside the fridge. I ordering the ice maker fill tube. ; ordrd 1 W11415785 (Fill tube)
We serviced a
JENN-AIR DISHWASHER
Model JDB1255AWP0
Near Osseo, MN 55311
Phillip
Job Details: 07/29/2021
The key pad on the control panel is failing. The start button is getting stuck. The part is no longer available. Jennair stopped making it 2019. I checked every where for the part and checked to see if any board repair places repair the key pad or have a replacement. I advised the customer there is no replacement part available. W10161783 panel
We serviced a
LG WASHER FRONT LOA
Model WM3875HVCA
Near Rogers, MN 55374
Phillip
Job Details: 07/29/2021
The drain boot was completely packed full of the rug backing. I had to vacuum out the boot and remove the boot to pull the backing out the washer. Advised the customer to clean the filter after the tub clean.
We serviced a
LG DRYER- ELECTRIC
Model DLE7177RM
Near Plymouth, MN 55446
Seth
Job Details: 07/29/2021
Customers complaint with the dryer because it makes a loud squealing noise and the drum when it turns has a thumping. Upon arrival in inspection I ran the machine and viewed large gaps between the Felt seal and the drum. When spinning by hand you can feel an obvious roller not spinning. Parts on order. . ; saved tckt
We serviced a
UNKNOWN RANGE- GAS
Model n/a
Near Monticello, MN 55362
Matt
Job Details: 07/29/2021
"Customer complaint is, Oven will not ignite. Inspected and tested oven. Oven ignited every time for me. I could not find a model or serial number. It says that its a Premier brand. I did find a tag underneath the cooktop, but you cant read what it says."
We serviced a
GE MICROWAVE
Model JVM1540DM2BB
Near Minneapolis, MN 55447
Seth
Job Details: 07/29/2021
"Microwave blows the breakers if any of the lights are for outlets are used on the same circuit. Microwave is working as designed and drawing between 12 and 13 A. I watched multiple times and never saw it spike. Unfortunately the microwave is improving improperly installed on a circuit that feeds lights in the kitchen, dining room, entry, and living room as well as three outlets in those respective rooms. The microwave is working as it should the problem is an electrical one. Its obvious the microwave was an upgrade from a vent fan formally installed."
We serviced a
KENMORE WASHER TOP LOAD
Model 11020372710
Near Minneapolis, MN 55427
Seth
Job Details: 07/29/2021
Washer leaks. Failed cold water valve was found. Part on order.; schdld next appmnt for 8/2 MON !
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9640XW00
Near Plymouth, MN 55441
Seth
Job Details: 07/29/2021
Washer is loud during spin. The spin drum has 1/8 to 1/4 inch play. The main bearing is failed. Please call into authorizations.; saved tckt
We serviced a
WHIRLPOOL DRYER- GAS
Model LG7801XSW1
Near Plymouth, MN 55442
Seth
Job Details: 07/29/2021
Dryer wont tumble. Motor drying high amperage and wont turn without assistance. This will require re-wiring at the same time. Parts are on order; schdld next appmnt for 8/2 MON !
We serviced a
GE REFRIGERATOR
Model GSL25JGCBLS
Near Plymouth, MN 55446
Seth
Job Details: 07/29/2021
Leaking water. Defrost drain has moved out of position. I re-set the drain hose collar and steamed out the drain hose. The fridge is now fixed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Big Lake, MN 55309
Matt
Job Details: 07/29/2021
"Customer complaint is, not cleaning dishes- SOUNDS LIKE STARTING BUT ITS NOT SOAPS LEFT AT THE BOTTOM. Inspected and tested dishwasher. Found the circulation pump has failed. Needs a new pump. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE321LWS0
Near Becker, MN 55308
Matt
Job Details: 07/29/2021
"Customer complaint is, FURTHEST TO THE RIGHT KNOB BROKEN. Inspected and found the the screws had just come out, so the switch had fallen back into the cavity. Reinstalled switch with new screws and tested. Right front switch is working great. Range is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Monticello, MN 55362
Matt
Job Details: 07/29/2021
"Customer complaint is, SMELLS BAD-NOT FILLING WITH WATER-JUST DOES 1ST CYCLE- EC 44. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Part on order. ; ordrd 1 W11032770 (Circulation pump)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Monticello, MN 55362
Matt
Job Details: 07/29/2021
"Customer complaint is, doesn't seem to spinning out very well, & leaking water in the off position. Inspected and tested. Found the water valve is not turning off all the way and leaking into the tub. Needs a new valve. I ran the washer through a service diagnostics cycle and everything else was working great. Theres a good chance the fill hoses will need to be replaced when I change out the valve because there really corroded. . Part on order. ; ordrd 1 W11165546 (Valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Annandale, MN 55302
Seth
Job Details: 07/29/2021
"Not cooling. Dampener and return are frosted over. Failed door seal,was found. Part is on order.; ordrd 1 241786005 (Seal)"
We serviced a
MAYTAG DRYER- GAS
Model MDG9360BWW
Near Saint Michael, MN 55376
Matt
Job Details: 07/29/2021
"Customer complaint is, BETWEEN DRUM AND WALL, PADDING IS LOOSE AND STICKING OUT BETWEEN DRUM AND OUTSIDE WALL. Inspected and found the front felt had come loose. Took apart dryer and reattached felt. Reassembled and tested dryer. Dryer is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Monticello, MN 55362
Matt
Job Details: 07/29/2021
"Customer complaint is, LEAKING WATER ON FLOOR IN FRONT & SIDES. Inspected and tested dishwasher. I ran it through a heavy wash cycle and watched it for over 30 minutes and it never leaked. Dishwasher is operating normal for me."
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG627UTT0
Near Hopkins, MN 55343
Nate
Job Details: 07/29/2021
"Dryer was giving off gas smell. Found the vent was disconnected, but had to use the air sled to get washer out from under counter top, to get behind dryer. I reconnected vent in two places and used vent tape to reconnect it on both ends. Runs great now with no gas smell. Also, hot water line to back of washer was leaking. I used an extra hose I had on me to replace it since loosening and tightening it didnt make a difference. Rubber washer was bad on the old hose. No drips now. Part number 48372.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INBL03
Near Minneapolis, MN 55436
Nate
Job Details: 07/29/2021
Customer had concerns because it seemed like unit heated up. He opened up fridge during defrost and didnt feel air flow. Also saw the display showing difference between what its set at and the true temp. I checked and made sure fans were running. Took temps and everything checks out good.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9010PW3
Near Eden Prairie, MN 55347
Nate
Job Details: 07/29/2021
Needs lid switch.
We serviced a
GE WASHER TOP LOAD
Model WPGT9350C0PL
Near Minneapolis, MN 55439
Nate
Job Details: 07/29/2021
"Not draining. Bad drain pump. Replaced, new pump had crack and leaked, went to sundberg and returned that and came back with another new one, runs great now and drains great now."
We serviced a
GE WALL OVEN- ELECT
Model PGB918SEM2SS
Near Minneapolis, MN 55436
Nate
Job Details: 07/29/2021
"There was a whoosh when they preheated their oven. Has been taking a long time to pre heat and only gets up to 200. Found a bad ignitor. Replaced, preheated great to 350. Burners work great too.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNGFWT01
Near Minneapolis, MN 55427
Phil
Job Details: 07/27/2021
The unit is not cooling. The compressor is running and both compartments are barely chilled. This is a second fridge. (by FW)
We serviced a
AMANA REFRIGERATOR
Model PARS2464BS0
Near Waconia, MN 55387
Phil
Job Details: 07/27/2021
"The fresh food door handle fell off and the dispenser does not dispense ice, only water. (by FW)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Monticello, MN 55362
Phil
Job Details: 07/27/2021
The dishwasher will fill with water and then the motor does nto turn on and wash. Pretty sure this needs a new motor. Part number is W11032770 (by FW)
We serviced a
GE REFRIGERATOR
Model GSL25JGCBLS
Near Plymouth, MN 55446
Phil
Job Details: 07/27/2021
They are getting ice in the bottom bucket. There was a little water frozen on the bottom of the icemaker but nothing major. There was some frost as well in the ice chute but nothing major. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9010PW3
Near Eden Prairie, MN 55347
Phil
Job Details: 07/27/2021
The washer stops mid cycle. The lid switch seems to not be clicking when the lid is closed. We stock the lid switch. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS04
Near Eden Prairie, MN 55347
Nate
Job Details: 07/27/2021
"Fridge has lights on but doesnt run or cool. Compressor not running. Replaced the inverter box, but still doesnt run. Inverter box getting 120 VAC and 5 VDC. Fans running. Compressor dead. .; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNGFWT01
Near Minneapolis, MN 55427
Phil
Job Details: 07/27/2021
The unit is not cooling. The compressor is running and both compartments are barely chilled. This is a second fridge. (by FW)
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID815SS4A
Near Eagan, MN 55123
Delton
Job Details: 07/27/2021
"Replaced filter screen, tested and now should block debris, dishwasher is draining and working good."
We serviced a
AMANA REFRIGERATOR
Model PARS2464BS0
Near Waconia, MN 55387
Phil
Job Details: 07/27/2021
"The fresh food door handle fell off and the dispenser does not dispense ice, only water. (by FW)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Monticello, MN 55362
Phil
Job Details: 07/27/2021
The dishwasher will fill with water and then the motor does nto turn on and wash. Pretty sure this needs a new motor. Part number is W11032770 (by FW)
We serviced a
GE REFRIGERATOR
Model GSL25JGCBLS
Near Plymouth, MN 55446
Phil
Job Details: 07/27/2021
They are getting ice in the bottom bucket. There was a little water frozen on the bottom of the icemaker but nothing major. There was some frost as well in the ice chute but nothing major. (by FW)
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Nate
Job Details: 07/27/2021
Temps fluctuating in ff and freezer. Temps at 50 in FF and 14 in freezer. Icemaker stopped making ice. Evaporator is clear and theres a giant blob of ice near capillary tube. See photo. Sealed system issue. All fans running. Condenser fan running loud though. Vibrating. .; O-emld tckt
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Eagan, MN 55123
Delton
Job Details: 07/27/2021
"Found that evaporator drain is clogged for FF. I cleaned out drain tube, it was clogged with debris, crust, hair that caused evap to clog and freeze over. Refrigerator no longer leaks and is working good.Since new issue i did charge the trip fee."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.9257511
Near Minneapolis, MN 55439
Nate
Job Details: 07/27/2021
"Washer leaking and not running well. Found about coupler, drain hose, transmission and clutch. Replaced all parts and it runs great now.; used 1 285753A (DD COUPLER), and 1 285785 (CLUTCH) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9010PW3
Near Eden Prairie, MN 55347
Phil
Job Details: 07/27/2021
The washer stops mid cycle. The lid switch seems to not be clicking when the lid is closed. We stock the lid switch. (by FW)
We serviced a
GE REFRIGERATOR
Model ZISS42DAASS
Near Eden Prairie, MN 55347
Paul
Job Details: 07/27/2021
"Complaint was freezer not freezing, and warm/hot between doors. Condenser fan is working great. So is evap fan, and compressor but not freezing. Dana please send to autho for sealed system tech to come out. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PFCS1PJZASS
Near Eden Prairie, MN 55347
Nate
Job Details: 07/27/2021
"Water frozen in evaporator drain pan, organize junk built up along with ice, so when evaporator defrosts the water runs down into the bottom of the freezer and then onto the floor. Steamed out drain line and made sure it was all clear. Drains great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS04
Near Eden Prairie, MN 55347
Nate
Job Details: 07/27/2021
"Fridge has lights on but doesnt run or cool. Compressor not running. Replaced the inverter box, but still doesnt run. Inverter box getting 120 VAC and 5 VDC. Fans running. Compressor dead. .; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDT635HSJ0SS
Near Victoria, MN 55386
Paul
Job Details: 07/27/2021
Installed new drain pump issue fixed.
We serviced a
GE REFRIGERATOR
Model PSC23SSNASS
Near Eden Prairie, MN 55346
Paul
Job Details: 07/27/2021
"Complaint was leaking, Pulled unit out tested all water aspects of machine found no leaks no water at all on floor or in machine or pan. ; saved tckt , states that autho needed"
We serviced a
KENMORE STACKED WASHER
Model 417.9796271
Near Champlin, MN 55316
Phillip
Job Details: 07/27/2021
"I ran the washer and the dryer separately and together. I ran the washer on all cycles, I started and stopped the motor and it never tripped the gfi. I advised the customer thats its probably a issue with the gfi more than the washer. "
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DBL0
Near Saint Michael, MN 55376
Matt
Job Details: 07/27/2021
"Customer complaint is, NOT CLEANING, DETERGENT POD PARTIALLY DISOLVED. Inspected and tested. Found the filter was plugged solid. Cleaned out filter and ran dishwasher for 30 minutes and it was working great. Ran washer through service diagnostics cycle and everything was working great. Filter was just plugged. Dishwasher is working great now."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSS0
Near Eden Prairie, MN 55347
Nate
Job Details: 07/27/2021
"Not washing. Found a bad motor. Replaced, runs great now.; used 1 WPW10757217 (WASH MOTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INBL03
Near Minneapolis, MN 55436
Nate
Job Details: 07/27/2021
"Pan freezes up below evaporator and then pools water and it leaks into floor. Showed customer. Hes handy, is going to defrost and clean drain hole himself."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER7646EQ2
Near Eagan, MN 55121
Delton
Job Details: 07/27/2021
"Tested dryer again and with vent disconnected it cycles at 220 degrees, when attached it cycles at 245 degrees. Tested load of clothes from washer to dryer. After 40 minutes clothes were just about dry, little damp still. Based on this I suggested that customer get the vents cleaned out because the dryer itself is heating and working good as Ive been here for 45 minutes.If customer call back in this will need to be transferred for 2nd opinion. I have been here 3 times and not able to find issues."
We serviced a
MAYTAG DRYER- GAS
Model MDG9700AWW
Near Osseo, MN 55311
Phillip
Job Details: 07/27/2021
The dryer does not heat. I am not getting 120 out of the heater relay on the main board. Im ordering the whole main board. ; ordrd 1 WP35001153 (Control board)
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Hanover, MN 55341
Seth
Job Details: 07/27/2021
Hi temps in fridge and freezer. I found the freezer was at 22?F the fresh food section lets close to 50?F. I pulled the evaporator cover and checked frost pattern. Do unit only frosted over the bottom three coils. The refrigerator has a failing sealed system I suspect a gas leak.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Chanhassen, MN 55317
Paul
Job Details: 07/27/2021
Replaced part and tested issue fixed.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA5451ANW/XAA02
Near Minneapolis, MN 55419
Delton
Job Details: 07/27/2021
Washer wont go into high speed spin and will reset from 5 minutes to 17 minutes and try to rebalance load. Found service bulletin that suspension rods cause this issue and were subbed. This is washer that was recalled due to shaking itself apart. I informed that to customer and they will try contacting Samsung directly and see if they will do anything for them.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Chanhassen, MN 55317
Paul
Job Details: 07/27/2021
Replaced door seal. Issue fixed.
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Nate
Job Details: 07/27/2021
Temps fluctuating in ff and freezer. Temps at 50 in FF and 14 in freezer. Icemaker stopped making ice. Evaporator is clear and theres a giant blob of ice near capillary tube. . Sealed system issue. All fans running. Condenser fan running loud though. Vibrating. Please submit to AHS.; O-emld tckt
We serviced a
LG DRYER- GAS
Model DLGX2502W
Near Eden Prairie, MN 55347
Paul
Job Details: 07/27/2021
"Complaint was unit not heating had a bad igniter, Replaced issue fixed. ; used 1 SDE365 (IGNITER - AD358) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A2
Near Plymouth, MN 55446
Seth
Job Details: 07/27/2021
Leaking from door. I found the rear main bearing had failed 1/16 - 1/8 play. The door boot would need to be replaced as well. Please call into authorizations.; saved tckt
We serviced a
GE REFRIGERATOR
Model ZISS42DAASS
Near Eden Prairie, MN 55347
Paul
Job Details: 07/27/2021
"Complaint was freezer not freezing, and warm/hot between doors. Condenser fan is working great. So is evap fan, and compressor but not freezing. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PCS23PSTASS
Near Rockford, MN 55373
Seth
Job Details: 07/27/2021
Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)