We serviced a
KENMORE LAUNDRY CENTER++
Model 11022292100
Near Chanhassen, MN 55317
Adam
Job Details: 03/22/2023
customers complaint water sometimes on the floor. Verified complaint. Started a cycle let fill no leaks. Let it run no leaks. Then when I put unit in a drain then it started to look out the drain hose on the back of the unit where it connects. Pulled unit out and the drain hose fell right off the back. It was loose. Removed the old clamp and reconnected hose then added a clamp I could tighten. Tested unit multiple times and had no leaks. Let customer know to watch it just in case but even showed her I had no leaks.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Saint Michael, MN 55376
Matt
Job Details: 03/22/2023
"Customer complaint is, NOT DRAINING. Customer said they ran 2 loads yesterday and the first one worked great, and the second didnt drain and there was standing water in the tub. Inspected and tested. Washer was empty when I got here. I found a stored F9E1 long drain error code. I ran washer through service diagnostics and everything was working perfectly. I filled and drained it 5 times before the pump failed. The board is not sending voltage to the pump sometimes, it was cutting in and out. Also the drain pump has a small leak coming from it. Needs a new board and drain pump. Quoted customer $665. to install both. Customer declined repairs and is just going to replace the washer."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2
Near Saint Paul, MN 55119
Nate
Job Details: 03/22/2023
"Dishwasher is leaving a film on dishes. Checked water, it tests 20 on a scale of 0-25x, 0 being soft and 25 being the hardest it can be. They have really hard water. Also checked what detergent they use. They use cascade. I recommended switching to finish. Also, the filter was clogged with probably a couple years worth of fat deposits, and bones. I took all filter parts out and scrubbed them for 20 minutes, getting the majority of fat out, and all the bones out. Talked with customer about using finish dishwasher cleaner too. Everything is working well on it, but needs a deep clean to help it wash how its supposed to. Too much fat and oil coating components to allow it to wash 100% right now, but customer will do the final step of using finish cleaner."
We serviced a
BEKO++ RANGE
Model SLDF30540SS
Near Cottage Grove, MN 55016
Nate
Job Details: 03/22/2023
"There was a broken wire to the bake element. I spliced on a new wire and new connector, and its running at 362( I have it set to 350). Been watching temps for the past 20 minutes with my thermocouple. Everything works great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Rogers, MN 55374
Matt
Job Details: 03/22/2023
"Customer complaint is, FRESH FOOD IS WARMER AND FREEZER IS OK. Inspected and tested. FF compartment was 60F and freezer was 0F. Found the defrost bimetal was open and the evaporator was completely iced over. Defrosted evaporator and installed new bimetal. Tested and refrigerator is working great. Refrigerator is now fixed. ; used 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Shakopee, MN 55379
Delton
Job Details: 03/22/2023
Drain pump not running.Unit is stacked. I used wire piercers to check voltage and had no volts to pump when testing drain pump on test mode. Hard to fully test since i couldnt get access to board im assuming board is bad but also order drain pump assembly.Also unit is stacked does ANT warranty cover 2 man to remove dryer? Main board part shows NLA. Please search parts and how to address dryer with customer. And get autho.If 2 guys schedule 2 hours.Drain pump DC97-20621A; Main board DC92-02388k; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Chanhassen, MN 55317
Phillip
Job Details: 03/22/2023
The fresh food temp was set to 38 but actual temp was around 30. Last visit I tested the sensor and from what I found the sensors tested good. Today I replaced the main board. For the heck of it I replaced the fresh food evaporator sensor and the fresh food temp sensor. The sensors were extra stock so no charge for the sensors. The temp now read 66 in the fresh food and the temp was dropping. The water tank is still frozen. I advised the customer to give it a couple days for the water tank to thaw out.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Plymouth, MN 55446
Phillip
Job Details: 03/22/2023
The washer sometimes does not start. The F22 door lock was the fault in history. For me the door would not lock and when it did it would not unlock right away. Im going to get the part today then come back. ; pckd up 1 WP8183270 (Latch)
We serviced a
GE REFRIGERATOR
Model PFE28PMKJES
Near Shakopee, MN 55379
Adam
Job Details: 03/22/2023
Fridge temp 40. Freezer temp -1Customer complaint Keurig dispenser isnt working and water leaks everywhere. Verified complaint. Water was leaking from everywhere and steam was coming out of the display board. Removed door cover to get to water valve and found its leaking from the valve assembly. GE says we need the valve assembly bracket and tube. Parts listed below. Also the display isnt always working because of the water and steam getting to the board. Also need the display cover and board it self. Parts listed below also. Everything else it testing normal at this time. Valve assembly WR57X31545Bracket WR57x31545Tube Wr02x26448Display cover WR17X26583Display board WR55X30489; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZO
Near Mendota Heights, MN 55118
Nate
Job Details: 03/22/2023
"The wash motor is fine, its the water valve now that makes a quiet whistling sound sometimes when it fills. I didnt charge a trip charge for it. Customer said it whistles in the beginning, before the water starts circulating. And then later in the cycle after it drains the water and before it starts circulating again. I told her that would be the valve, and why, and then we ran it and that was it.quoted for new valve: they will hold off on repair. But see attached photo for quote if they do decide to replace it."
We serviced a
SPEED QUEEN DRYER
Model ADEE9BGS173TW01
Near Osseo, MN 55311
Phillip
Job Details: 03/22/2023
The heating element was bad. Today I replaced the heating element and ran the dryer on time dry. The dryer is heating good. The customer asked when should the dryer duct be cleaned . I advised every year or every other year.
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/07
Near Elk River, MN 55330
Matt
Job Details: 03/22/2023
"Customer complaint is, WHEN OPENING OUR FRIDGE THE LIGHTS NO LONGER TURN ON AND THE WATER SWITCH INSIDE FRIDGE WON'T DISPENSE WATER. Inspected and tested. FF compartment temperature is 35F and freezer is 2F. If you open and close the drawer sometimes the lights and dispenser will work. The drawer UI will go dead and then no lights or dispenser. I called Techline and he said its probably the drawer UI. I need 3 parts for this. Glass panel part number 12028648, drawer rail harness part number 11032690 and drawer UI part number 12028340. Dana can you call this in for authorization. I need 2 hours on my return trip. ; saved tckt"
We serviced a
KENMORE WASHER
Model 110.2235251
Near Otsego, MN 55330
Matt
Job Details: 03/22/2023
"Customer complaint is, DURING NORMAL WASH CYCLE MACHINE STOPS BEFORE SPIN AND DRAIN. Inspected and tested. I found a stored F8E1 no fill/long fill error. Everything worked great in test mode accept the cold water valve is just trickling in. I think its not filling fast enough at the rinse cycle and erroring out and not completing the cycle. I removed the hose from the back and the filter is plugged solid.nstall new valve part number W11210459, but customer declined and is just going to clean the screen and replace the hoses and try it out and see what happens."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Osseo, MN 55311
Phillip
Job Details: 03/22/2023
"The customer said the washer stopped and showed sensing. They said the washer had water in it and they could hear a buzzing and smell something hot. I started the washer and the drain pump was buzzing. I removed the drain pump and it was clear of obstruction but the impeller was rough feeling when I turned it. I put back together and ran the spin. The drain pump comes on but is loud. It needs a drain pump. I left the control board that was sent at the house. Drain pump W11399437; O-emld tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GYE22HMKFES
Near Otsego, MN 55330
Phillip
Job Details: 03/22/2023
The customer had loosened fresh food section evaporator cover and the freezer evaporator fan was not running. Today I installed the fresh food evaporator cover screws and replaced the freezer fan. I ran the firmware update and reset temps back to normal setting. Advised to give 24 hours to get to temp.
We serviced a
FRIGIDAIRE FREEZER
Model NOTAVAILABLE
Near St. Cloud, MN 56303
Seth
Job Details: 03/22/2023
Complaint not cooling. No serial tag. This upright was Kept in a 35deg garage. It is not designed to work in this environment. No repair is possible.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details: 03/22/2023
Went in test mode and tested each component and all is functioning and working. But then when running regular cycle after 4 minutes to drawer gets F9 and bottom drawer gets U4 and beeps and hav to unplug.When looking at document it shows two versions of the controller types? I added pictures of old board and new board. Please verify if we have correct part number for control board for top drawer.; saved tckt
We serviced a
LG DRYER
Model DLEX8100W
Near Apple Valley, MN 55124
Delton
Job Details: 03/22/2023
"Replaced main control board, tested and dryer not powers on and is tumbling and heating. Dryer is working good."
We serviced a
WHIRLPOOL WASHER
Model LSN1000KQ0
Near Rosemount, MN 55068
Delton
Job Details: 03/22/2023
"Replaced listed parts, tested and washer now agitates and spins. No leaks and all functions are working good."
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FFLG3911QW1
Near Wayzata, MN 55391
Adam
Job Details: 03/22/2023
Customer wanted to go through with door switch. Let him know Im not sure if this is going to fix it because I can never recreate the problem. Tested unit before install and couldnt get it to act up. Installed new door switch and tested multiple times and its working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Sartell, MN 56377
Seth
Job Details: 03/22/2023
"Not cleaning well and buttons dont respond. The UI - W10901795, I cleaned the spray arms and ran it through service diagnostic mode it reset the heater and worked great!.; saved tckt"
We serviced a
KENMORE WASHER
Model 79629272001
Near Sartell, MN 56377
Seth
Job Details: 03/22/2023
"UE error intermittently. The unit worked perfectly while I was on site..; saved tckt , states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 665.14833N511
Near Sauk Rapids, MN 56379
Seth
Job Details: 03/22/2023
"Not cleaning or spraying. Failed pump motor I quoted pump with sump, the DW is not mounted as well. She will replace it."
We serviced a
MAGIC CHEF MICROWAVE
Model MCO165UB
Near Rosemount, MN 55068
Delton
Job Details: 03/22/2023
"Was able to get broken bulb out of socket. Replaced bulb, tested and light comes on. Microwave is heating and working good and surface light turns on.; pckd up 1 Wpa3073101 (Light bulb)"
We serviced a
LG WASHER
Model WT5480CW
Near Eagan, MN 55123
Delton
Job Details: 03/22/2023
"Found that lid switch is bad. Replaced lid switch, tested and door now locks and washer advances cycle. Washer is working good."
We serviced a
GE DRYER
Model GTD42GASJ0WW
Near Otsego, MN 55330
Matt
Job Details: 03/22/2023
"Customer complaint is, CONSTANT SCRAPPING NOISE WHEN IN USE. Inspected and tested. Found a metal sweatshirt string end was stuck between the drum and glides. I removed it and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Sauk Rapids, MN 56379
Seth
Job Details: 03/22/2023
UI is unresponsive and with large loads its leaking. The UI has failed and there is mold and water staining from the vent hose and housing. The spin basket is bent. I quoted repairs via bluebook.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF
Near Monticello, MN 55362
Seth
Job Details: 03/22/2023
I replaced the quad valve assembly. It now has great pressure.
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW1
Near Saint Paul, MN 55104
Nate
Job Details: 03/22/2023
Giving E3 error. Lid lock error. Either the lid lock or main PCB. Quoted for both. Ordered both. Coming back on Monday to install. Will start with lid lock assembly. ; ordrd 1 5304511341 (Main PCB) and 1 5304511338 (Lock assembly)
We serviced a
GE DISHWASHER
Model GDF520PMJ2ES
Near Minneapolis, MN 55418
Nate
Job Details: 03/22/2023
Dishwasher totally dead. Replaced a bad user interface board. That fixed it. Didnt end up needing to replace the main PCB.
We serviced a
GE REFRIGERATOR
Model GTS22WCPARWW
Near Albertville, MN 55301
Phillip
Job Details: 03/22/2023
Today I replaced the bad evaporator fan motor and defrosted air duct. I cleaned up the ice and water. The fresh food sections is cooling good now.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Big Lake, MN 55309
Matt
Job Details: 03/21/2023
"Customer complaint is, FRESH FOOD IS 45 DEGREES. EVERYTHING ELSE IS OK. Inspected and tested. FF compartment temperature was 33F close to the ice maker and 40F on the other side and the freezer was -1. Everything tested good in test mode. The fans and damper are working. "
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Burnsville, MN 55306
Delton
Job Details: 03/21/2023
Went in diagnostics and was getting a long fill error. I ran test and water valve is getting 120v but not filling. Ordering water valve assembly and rescheduling.; schdld next appmnt for 3/23 THU !
We serviced a
GE REFRIGERATOR
Model GTS22WCPARWW
Near Albertville, MN 55301
Phillip
Job Details: 03/21/2023
This is a top mount fridge. The fresh food section is not cooling but the freezer is fine. The freezer fan is not running. I get 120 to the fan. It needs a evaporator fan motor. I gave the customer the Blue book quote. I gave him the total if he pays with card and if he pays with check. I did adjust the quote but at this time the customer declined the repair so not parts were ordered. It does not show on my end but FW said the trip was collected.
We serviced a
GE REFRIGERATOR
Model PYE22PSHJSS
Near Osseo, MN 55311
Phillip
Job Details: 03/21/2023
The fresh food is not cooling but the freezer is fine. I removed the drawers and found frost building up in the cover. I steamed all the ice free so I could remove the cover. The fan is not working. I gave quote for the whole repair. I defrosted everything and cleared the drain in the back. I ran the firmware update and now its cooling good. ; used 1 WR60X26866 (EVAP FAN MOTOR (STANDARD SXS) AC) from stock
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details: 03/21/2023
I Replaced control board and now 5 minutes into the top drawer running it shuts off and gets F9 error for top drawer and U4 error on bottom drawer and keeps beeping until power is unplugged.Ill go back and diagnosis more tomorrow; saved tckt
We serviced a
FRIGIDAIRE RANGE
Model FGEF3055MFG
Near Big Lake, MN 55309
Matt
Job Details: 03/21/2023
"Customer complaint is, THE OVEN WONT HEAT UP, DISPLAY WORKS NO ERROR CODES. Inspected and tested. Found the L2 relay was melted on the back side. The board is not in stock part number 5304495521. I put some solder on the melted relay and tested. Oven is now working great. Oven is now fixed. I dont know if this is a permanent fix, but its $617. to order and install a new board if we can find it. I advised customer to use and see what happens."
We serviced a
LG REFRIGERATOR
Model LRFWS2906V/00
Near Shakopee, MN 55379
Delton
Job Details: 03/21/2023
Found that the filter head plastic is worn inside and new filter wont lock in. Ordering new filter head housing and rescheduling.; ordrd 1 Akn72949013 (Filter housing)
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Prior Lake, MN 55372
Delton
Job Details: 03/21/2023
Evaporator had ice build up around the fan and water underneath crisper drawer. Added drain kit and replaced defrost thermistor. Went in test mode and tested heater and is getting hot. Evaporator drain now drains correctly into drip pan. Refrigerator is cooling and working good.
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details: 03/21/2023
Not spinning or agitating. Lid switch is good. Found a broken coupler. Cleaned up the coupler area and replaced coupler. Leveled out washer and ran on both agitate and spin. Both works great now. ; used 1 285753A (DD COUPLER) from stock
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Minnetonka, MN 55345
Phillip
Job Details: 03/21/2023
Today I replaced both French door supports and adjusted the freezer door again. Now the freezer door shuts good.
We serviced a
MAYTAG LAUNDRY CENTER++
Model LSG7804AAE
Near Minnetonka, MN 55343
Adam
Job Details: 03/21/2023
Washer wont operate. Removed the front of the unit and tested the fuse on the side front of the unit inline with the door latch. It was blown. Needs a new door switch kit comes with new fuses also. Quoted customer blue book. Ordered 12001514 Dey ; ordrd 1 12001514 (SWITCH - LID)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Big Lake, MN 55309
Matt
Job Details: 03/21/2023
"Customer complaint is, NOT WASHING PROPERLY, BOTH RACKS ARE DIRTY. Customer said the lower rack cleans most of the time. Inspected and tested. Found both the upper and lower spray arms are plugged with junk. I ran dishwasher through service diagnostics and there was no errors and the heater was working. The circulation pump seems like it has good pressure. It looks like it just needs both spray arms. I ordered both spray arms and shipped them to the customer to install. I did not charge the customer per Phil W. ; ordrd 1 WPW10498900 (Middle spray arm) and 1 WPW10491331 (Lower spray arm)"
We serviced a
MAYTAG DRYER
Model LDG8424AAE
Near Minneapolis, MN 55424
Nate
Job Details: 03/21/2023
Tightened connector on gas line behind dryer that was leaking gas. Confirmed with blue liquid. Used plumbers paste too. Charged minimum labor minus 10 for coupon.
We serviced a
KITCHENAID RANGE
Model KFGD500EWH
Near Minneapolis, MN 55407
Nate
Job Details: 03/21/2023
"Not heating in either oven. Replaced 2 bad bake ignitors. Both work great now. ; used 1 5303935066 (FLAT IGNITER), and 1 12400035 (IGNITER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Saint Paul, MN 55102
Nate
Job Details: 03/21/2023
"Display lights were turning off and on when the door would open. Now display is dead. Found the orange 5 vdc wire from the upper left door hinge was broken, inside the door somewhere. Told him what the door retails for , but at the moment we dont see anywhere where its in stock. Part DA91-03908M. DW can you try and find it and call customer with a BB quote?; saved tckt"
We serviced a
KENMORE RANGE
Model 362.75701
Near Saint Paul, MN 55104
Nate
Job Details: 03/21/2023
"Oven taking a long time to heat up. Found a bad bake ignitor. Replaced the ignitor, now it ignited instantly and preheated quickly. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KITCHENAID WALL OVEN++
Model KOCE500ESS04
Near Big Lake, MN 55309
Matt
Job Details: 03/21/2023
"Customer complaint is, This is making a different noise now when the microwave is used. Inspected and tested. Found a vibration noise coming from the microwave cooling fan. I had to remove a lot of screws and bend metal to replace the microwave broil element bracket and I think its just not going to go back together perfectly. I was able to pinpoint were the noise was coming from, and tightened up some screws and put foam pieces underneath the cover and now it sounds great."
We serviced a
SPEED QUEEN DRYER
Model ADEE9BGS173TW01
Near Osseo, MN 55311
Phillip
Job Details: 03/21/2023
"The dryer does not heat at all. I verified its not heating. I pulled the bottom off and inspected the heater . The heating element is bad. I quoted blue book for the whole repair. ; ordrd 1 61927 (ELEMENT ONLY, ELECTRIC)"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Otsego, MN 55330
Phillip
Job Details: 03/21/2023
"Customer complaint is the dryer does not heat. Verified it does not heat and I took the dryer apart and tested the heating element, the heating element is bad. I gave the customer the quote. I replaced the heating element and collected payment by credit card. Advise the customer a normal cycle to turn the eco-default off so the dryer can try properly. Advise the customer. The smell of the new element will go away shortly. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER
Model MHW4200BW0
Near Albertville, MN 55301
Phillip
Job Details: 03/21/2023
The customer said the washer was drawing slow and then said suds and the fault f9e1. That fault is for slow drain. I removed the drain filter and it was full of gunky soap build up and loose change. I cleaned the filter. The washer is going through the service test good. I cleared the fault codes. F9-e1 f8-e1
We serviced a
GE FREEZER
Model FUF17SUDRWW
Near Mound, MN 55364
Adam
Job Details: 03/21/2023
Customers complain not cooling. Found a bunch of frost on evap cover. Removed evap cover and found unit all frosted up. Tested heater and bimetal. They tested good. Found the defrost time had failed. Replaced defrost timer and put unit in defrost and it started working properly.
We serviced a
LG DRYER
Model DLGX3701W
Near Excelsior, MN 55331
Adam
Job Details: 03/21/2023
Unit making loud noise when running. Disassembled unit. Once apart found a bunch of stuff in the blower wheel. The main noise was probably a credit card like card. Checked over rollers and idler. Everything else seams good. Reassembled unit and tested. The loud noise is gone and just normal noise. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Prior Lake, MN 55372
Delton
Job Details: 03/21/2023
"Not draining. Found that there was debris stuck in drain hose at the drain pump (small plastic tab) that was blocking hose and water from draining. Removed debris, tested and dishwasher now fills and cycle starts. Dishwasher is draining and working good."
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near Elk River, MN 55330
Matt
Job Details: 03/21/2023
"Customer complaint is, BURNING SMELL AND WILL NOT START, HUMMING SOUND. Inspected and tested. Found the rear pulley was loose and the belt had fallen off. Because the pulley was loose, it cut a hole in the outer tub. Customer is going to replace the washer."
We serviced a
SAMSUNG WASHER
Model WA52J8060AW/A2
Near Lakeville, MN 55044
Delton
Job Details: 03/21/2023
"Getting 8C error which means RPS MEMS is bad or control board is bad, itll stop mid cycle and then customer will have to cancel or start cycle over.But I found that this washer model is under the Samsung recall list. I contacted owner and suggested to have Samsung replace washer and not do the fix"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Albertville, MN 55301
Phillip
Job Details: 03/21/2023
"The washer is loud when it spins and it leaks water. I spun the basket by hand and I could hear the bearings roar. I tipped it back and its all rusty underneath. Water has been leaking from the seal and into the gear case. When its in spin the drain pump is also very loud. I tried to remove the agitator but its stuck on and may nee to be cut off. I gave a quote for the whole repair. At this time the customer declined. The washer is about 10 years old. It would need a transmission, drain pump and agitator."
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model E522B
Near Minneapolis, MN 55418
Nate
Job Details: 03/21/2023
"Fans working, but evaporator is iced over. I put it into forced defrost and the heater never came on. After troubleshooting with RJ we determined that it needs new sensors.; O-emld tckt , states that autho needed"
We serviced a
MAYTAG RANGE
Model 79094159312
Near Saint Joseph, MN 56374
Seth
Job Details: 03/21/2023
"I replace the brake element and the controller, when the bake element went bad and burnt out the control board. I tested all the functions of the oven it worked like new. The range is now fixed.; pckd up 1 316413800 (Element)"
We serviced a
KITCHENAID WALL OVEN++
Model KOCE500EBS11
Near Rice, MN 56367
Seth
Job Details: 03/21/2023
"I replaced the fan assembly and tested the wall oven. The covenction fan developed a rattle once the unit was reinstalled. I pulled the unit and spent four hours total chasing the noise and trying to make adjustments. In the end, the convection fan cover was rattling on the lower left-hand corner. It is a fraction fit with two screws that mount at the top. I was unable to tighten it up to the point where it made no noise. after conversation with the customer, we chose to stop chasing the noise they will work with the manufacturer and the retail company who sold it to them to try to get some satisfaction. Due to the tight fitting nature of the racks, I dont feel there is any option to use a custom solution to quiet the cover. I gave her a discount, and after exhausting every option I can think of."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG
Near Sauk Rapids, MN 56379
Seth
Job Details: 03/21/2023
I replaced the failed valve and test the dishwasher. The dishwasher is now fixed.; pckd up 1 Dc62-30314l (Valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near St. Cloud, MN 56301
Seth
Job Details: 03/21/2023
"The dishwasher is not completing cycles. I checked errors and found a UI button error. It completed the service diagnostic test perfect. I quoted a control board, but this unit is notorious for board and UI issues. "
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FFLG3911QW1
Near Wayzata, MN 55391
Adam
Job Details: 03/21/2023
Customers complaint is unit will randomly stop and will need to be reset. Tested unit multiple times and couldnt get it to act up. There was no tenant at location so just had what the landlord knew. I explained to the landlord I cant recreate the situation so I cant say 100 percent what is wrong. Could be a lid lock issue. Control board. Something loose. Explained we need it to happen almost every time so I can make it happen when Im at the unit. I told him I would take notes on when it stops. How long in cycle. What cycle on. Is the door locked. Can you just press start and starts from where it stopped or starts all over. More info the better because Ill just be guessing at this pointLid lock 137353302Control board 5304511966. 250; ordrd 1 137353302 (SWITCH - LID)
We serviced a
MAYTAG RANGE
Model MGT8885XB00
Near Albertville, MN 55301
Phillip
Job Details: 03/21/2023
The customer said both ovens not cooking right. I recorded temps them adjusted the top oven down 5 degrees and the lower oven up 10 degrees. I gave a quote for the 2 sensors and main board. Upper oven 350-367 355 360 350 367=359Lower oven 350- 340 334 345 336 344 336=339Upper oven 425-434 426
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rosemount, MN 55068
Delton
Job Details: 03/21/2023
When i got here i checked the ice and it was not frozen this time so that lead me to check freezer. I ran test and Evaporator has good frost patten but found that freezer evaporator fan was stuttering and was not running this time as it was the other times i was trying to diagnose ice maker.Ordering part and rescheduling.; ordrd 1 W11452196 (Evaporator fan motor)
We serviced a
SAMSUNG MICROWAVE
Model ME11A7510DG
Near Fridley, MN 55432
Nate
Job Details: 03/21/2023
"Microwave has been buzzing from day one. Recently the control panel stopped showing buttons being pushed on the display. Heats great. Looking in mph, under diagnostics, the diode and main PCB/control panel would be the cause of this issue. I verified that every time I run it, it buzzes. Doesnt buzz when fan is running at the same time though. Need de91-70063d, de94-04060c and de59-00002a. DW can you submit for authorization?; O-emld tckt"
We serviced a
SAMSUNG DRYER
Model DV419AEW/XAA
Near South Haven, MN 55382
Seth
Job Details: 03/21/2023
"Bad noise, I replaced the failed idler. I tested the dryer it is now fixed.; used 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD94HEXW0
Near Minneapolis, MN 55448
Matt
Job Details: 03/21/2023
"Customer complaint is, WANTS THE REPAIR KIT AND THE INSIDE OF THE DRYER CLEANED. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near South Haven, MN 55382
Seth
Job Details: 03/21/2023
Out of Balance errors and lid lock error. I saw there was an update for the lid lock. I updated the software and educated the customer. The washer performed great. I watched a speedwash cycle.
We serviced a
ELECTROLUX WASHER
Model EFLS517STT0
Near Chanhassen, MN 55317
Adam
Job Details: 03/17/2023
Installed new pump and cleared the hose. The hose had a bunch of lint. Once installed tested multiple times for leaks.
We serviced a
LG REFRIGERATOR
Model LFC20760ST
Near Minneapolis, MN 55419
Nate
Job Details: 03/17/2023
Did a board repair with a new fuse since the old fuse on the board was bad. Cooling nicely now. ; used 1 MICRO1 (15 AMP FUSE) from stock
We serviced a
SPEED QUEEN DRYER COIN OP++
Model SDG509WF
Near Minneapolis, MN 55403
Nate
Job Details: 03/17/2023
"Replaced bad flame sensor and ignitor. Also replaced coils but no charge for coils. Everything runs and heats great now. ; used 1 WP338906 (SENSOR), and 1 5303931775 (COIL KIT) from stock, pckd up 1 D510184P (Ignitor)"
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Cold Spring, MN 56320
Seth
Job Details: 03/17/2023
Stops once a month intermittently. I ran a core function test and found no failing components. This is a loading off balance issue or an intermittent failure that is not testable. I left instructions for the customer and mentioned about loading and load sizes. The washer is working as designed.
We serviced a
MAYTAG DRYER
Model HYE3658AYW
Near St. Cloud, MN 56303
Seth
Job Details: 03/17/2023
Customer heard a pop and it stopped. I replaced the failed belt it is now fixed.; used 1 341241 (BELT) from stock
We serviced a
GE DISHWASHER
Model GDF520PMJ2ES
Near Minneapolis, MN 55418
Nate
Job Details: 03/17/2023
"Unit is dead. It was randomly chirping at them, and then slowly stopped responding on user interface. When theyd unplug it, it would work again. Quoted for user interface and main PCB. Will install interface first. Coming back Wednesday morning. ; ordrd 1 WD21X24900C (Main PCB) and 1 WD21X32003 (User interface)"
We serviced a
GE MICROWAVE
Model JVM1540SM4SS
Near Arden Hills, MN 55112
Nate
Job Details: 03/17/2023
"Not heating and tt not turning. Found a bad monitor switch. Replaced it, now it heats great and turntable turns like a dj. ; used 1 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
GE WASHER
Model Gfw450spm1dg
Near Maple Grove, MN 55369
Phillip
Job Details: 03/17/2023
The customer said the 39 fault was coming up all the time. The customer tried to run the test in test mode but the dispenser motor would do nothing . I verified the issue and quoted for the repair. I replaced the dispenser motor and ran test. Its working good in service mode and its working on a normal wash.
We serviced a
GE WASHER
Model GTW685BPL0DG
Near Waconia, MN 55387
Adam
Job Details: 03/17/2023
Installed new drain pump tested multiple times. Unit is draining properly and no leaks. Unit is now working properly Last visit notes. Unit not spinning or draining. Found when I tried to drain the unit could hear the drain pump hum but thats it. Vacuumed out the water then removed the drain pump to see if any thing is stuck in the pump. Looks like its all cleared. Tested voltage at the drain and its good. Needs new drain pump
We serviced a
WHIRLPOOL WASHER
Model 11023032102
Near Victoria, MN 55386
Adam
Job Details: 03/17/2023
Installed new gear case and clutch. Tested multiple times and its working great in agitate and spinPast note. Unit isnt spinning out. Customer started with having to spin it more and more. Found that unit would spin but it is slow. Unit needs a new clutch assembly. The spring is worn out and the breaks are on. Also noticed oil dripping from the transmission. Let customer know about the transmission. Quoted customer for replacement on both parts
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Excelsior, MN 55331
Adam
Job Details: 03/17/2023
Customers complaint Seems to be overheating on the outside rear portion and ice maker doesn't work anymore. Verified complaint icemaker wasnt working. But unit in test mode and found out icemaker was bad. Replace icemaker then tested ice maker. Unit is now making ice properly. As of heat on the sides everything felt normal. Its a really tight fit so could be having some air flow problems. The condenser fan was making some noise so replaced fan also. Tested unit and its working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Monticello, MN 55362
Seth
Job Details: 03/17/2023
I replaced the failed sump and pump. I ran the unit through service diagnostic mode and cleared the error codes. The dishwasher performed flawlessly. PLEASE SEND AN INVOICE - Via US Mail.
We serviced a
LG DRYER
Model DLEX8100W
Near Apple Valley, MN 55124
Delton
Job Details: 03/17/2023
Getting power to board and when pushing power button can hear buzz on control board but does not power on. According to tech sheet to order control board and UI. Need autho.Control board EBR76519513; UI board EBR81137801; saved tckt
We serviced a
FRIGIDAIRE COOKTOP++
Model ffec3025uba
Near Farmington, MN 55024
Delton
Job Details: 03/17/2023
Bottom left of glass cooktop is cracked (see picture) not sure if something was dropped on it or not. Customer said it did it by itself? Burners still work. Is this something covered by AHS? Would need glass top all for authorization. Schedule 2 hours if ordering part.Cooktop 5304518625; saved tckt
We serviced a
KENMORE RANGE
Model 79094173310
Near Monticello, MN 55362
Seth
Job Details: 03/17/2023
Burner does not vary heat its stuck on high. I replaced the failed inf switch. The range is now fixed.; used 1 316436001 (SWITCH) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WPW10199696
Near Farmington, MN 55024
Delton
Job Details: 03/17/2023
"Replaced soap dispenser, Tested and it pops opens. Checked racks and is working good. All other functions are working good. ; used 1 WPW10199696DNS (DISPENSER) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Farmington, MN 55024
Delton
Job Details: 03/17/2023
"Replaced lower rack wheel parts, tested and rack now slides in and out smoothly. Dishwasher is working good."
We serviced a
KENMORE DISHWASHER
Model 66513223N412
Near Farmington, MN 55024
Delton
Job Details: 03/17/2023
"Replaced listed parts, upper racks no longer falls off. Lower rack now slides in and out easily. Ran diagnostics and washer completed and heater is hot. Still had plastic remnants and informed customer that it might take a few cycle before its washed out. Dishwasher is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Annandale, MN 55302
Seth
Job Details: 03/17/2023
The door seal and door liner are bad. See pics. See pic for part needed it is superceeded by new part W11023679. This looked like a freezer door not FF please research. The new door seal tore while i was trying to get it in place temporarily. Need FF door and new seal. Assembly preferable.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Coon Rapids, MN 55433
Matt
Job Details: 03/17/2023
"Customer complaint is, FOOD IS GETTING FROZEN ON THE TOP SHELVES. Customer said things arent freezing, just some of her vegetables are going bad to quickly. Inspected and tested. I couldnt get a real accurate FF temperature because customer had door open when I got here, but I did get 40F. Freezer was -4F. Customer had refrigerator set colder than the recommended setting and also had shelves covered with a liner and its blocking all the air flow down the back side of the shelfs in the refrigerator. I advised customer on not blocking the air flow and turning the refrigerator down to the recommended setting."
We serviced a
KENMORE DRYER
Model 79691022900
Near Farmington, MN 55024
Delton
Job Details: 03/17/2023
"Ran test with no load an d ran for 6 minutes and shut off. I cleaned out since dryer of lint and cleaned sensor bars, Tested and was getting resistance.I ran test with load of clothes and dryer has been running for over 30 minutes which means that dryer is sensing wet load and adding time. Dryer is heating and working good."
We serviced a
GE REFRIGERATOR
Model GSE25GSHECSS
Near Otsego, MN 55374
Matt
Job Details: 03/17/2023
"Customer complaint is, WATER IS DISPENSING REALLY SLOW. Inspected and tested. Found the filter housing manifold has failed. Installed new filter housing manifold and tested. Dispenser is working great. Refrigerator is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA
Near Big Lake, MN 55309
Matt
Job Details: 03/17/2023
"Customer complaint is, ICEMAKER NOT WORKING. Inspected and tested. Found the ice maker level arm is broken. Needs a new ice maker part number DA97-08059A. "
We serviced a
GE WASHER
Model GCWP1800D1WW
Near Maple Grove, MN 55311
Phillip
Job Details: 03/17/2023
"The customer said Easter was leaking from the cold water supply hose. I verified the connection was corroded and water was leaking. I replaced the cold water hose, but I was unable to replace the hot water hose. I cannot remove the hose from the hot water supply at the wall. I did, however, replace the O-ring inside a hot water hose, where connects to the water valve. I ran the washer on warm and it fills fast and there is no leaking in the back. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW2
Near Plymouth, MN 55446
Phillip
Job Details: 03/17/2023
The customer said when its spinning the washer makes a loud tapping sound. I verified the noise with a large load. I pulled the washer out and removed the back cover. I found the lower drain clip had fallen off so the drain hoses was hitting the side cabinet. I zipped tied the hoes in place. Its good now.
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Corcoran, MN 55340
Phillip
Job Details: 03/17/2023
"The dryer squeaks when it starts. I took the dryer apart and found the idler pulley was stuck and the rear rollers drag. I quoted for the whole repair. I used the bearing rebuilt kit and replaced all 4 rollers, idler and belt. I also vacuumed out the dryer. The dryer sounds good. ; used 1 4392067 (BELT - SET) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KSKDSS
Near Medina, MN 55340
Phillip
Job Details: 03/17/2023
The customer said water leaks from the door area. I removed the tank and valve cover. I hooked up the Newfi tool and ran the ice maker water valve. Water is spraying out the top of the water tank. I gave the customer the quote. The customer said ok with the repair. Im ordering the part from Marcone. The way the customer understood the charges was that the trip is applied to the cost of the labor. Because of the confusion I subtracted $10 from the part and moved down one labor code. I made the adjustments on the ticket page. ; ordrd 1 WR17X27627 (I/M VALVE - WATER INLET)
We serviced a
SAMSUNG RANGE
Model NX58M9420SS/AA
Near Buffalo, MN 55313
Phillip
Job Details: 03/17/2023
The customer said the oven does not maintain heat the longer it runs. I inspected the oven sensor and the base of it looks burnt. The oven bottom and flame spreader are warped. I inspected the bake burner and its ok. The bake ignitor is good and it lights up quick. Please order the 3 parts listed below. Temp sensor DG32-00002BRange bottom DG61-00570AFlame spreader DG61-00523A; O-emld tckt
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Otsego, MN 55301
Matt
Job Details: 03/17/2023
"Customer complaint is, NOT DRYING DISHES, NOT STEAMY ANYMORE. Inspected and tested. Found the TCO was tripped. Reset TCO and tested. Heater is now working great. I ran dishwasher through service mode and everything was working perfectly. I advised customer to use it and if it does it again, we would need to replace the TCO harness part number WD21X24536."
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model LTE5243DQB
Near Hopkins, MN 55305
Adam
Job Details: 03/17/2023
Dryer not turning on. Right away noticed the door switch busted. Tested switch and its bad. Unit needs a new door switch. WP3406108. Ordered and rescheduled ; ordrng 1 WP3406108 (DOOR SWITCH)
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE
Near Saint Michael, MN 55376
Phillip
Job Details: 03/17/2023
"The whole fridge is dead, no lights and no display. The customer said another servicer was out and cut out the ice maker and 6 months later is was dead. They came back and replaced the rear main board. I found that if I unplugged the front display board the interior lights, fans and compressor came on. I was getting some 5 volts to the display board. The ice maker wires were cut and some wires were just hanging loose inside the freezer. I listed the names of the parts and took pics. I dont know where to find the part numbers. I need the following parts. Freezer ice makerRear main control (theres only 1 in the rear)The front UI display board (only 1); O-emld tckt"