We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603I
Near Chanhassen, MN 55317
Adam
Job Details: 07/11/2023
Unit wont start will just beep. Found code for motor error. Checked rotor motor and its seized in. Removed siezed motor and found it damaged the stator. Actually dug a hole in the side of the stator. Quoted customer blue book then rescheduled customer. Ordered parts from Dey. Rotor 525884PStator 528042; ordrd 1 528042 (Stator) and 1 524185P (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Minneapolis, MN 55401
Nate
Job Details: 07/11/2023
"Compressor is drawing 7.5 amps, sounds like metallic scraping. No corrosion on the condenser line. Fresh food and freezer are room temp. Embarco compressor thats scalding hot/ no frost on evaporator. Needs sealed system work. Please call with quote. Lots of room to work with. ; saved tckt"
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Minneapolis, MN 55431
Delton
Job Details: 07/11/2023
Found that motor is making squealing noise when circulation pump is running. LG warranty says there is a 10 year warranty on the direct drive motor. Are we able to have LG cover it and send us the parts like they do for the refrigerators? And we charge for the labor.Dont know if that can be done but if it can call customer back either way and give estimate.Schedule 2 hours for repair. Have to disconnect everything and tip dishwasher over to get to motor.; saved tckt
We serviced a
LIEBHERR++ REFRIGERATOR
Model 90960801
Near Prior Lake, MN 55372
Delton
Job Details: 07/11/2023
"Customer said it has not made ice since refrigerator was installed. There is ice cubes in tray. I called tech support and they ran me through test cycle and ice maker cycles and dropped cubes and filled. Tech support said it should be good to go, Tech support says ice maker sometimes has to be kick started? As long as ice bucket is installed because there is a read switch on the bucket that hits ice maker. Based on what tech support said I dont know if its good to go or not. I would guess that since it cycles and fills that maybe ice maker is bad?Just notate that we were here and hopefully it works and we get paid to the trip charge and any redos.Maybe call in 24 hours to see if ice is being made?; saved tckt"
We serviced a
LG DRYER STACKED++
Model DLGX8001V
Near Maple Plain, MN 55359
Phillip
Job Details: 07/11/2023
The dryer has been cleaned. I started the dryer on time dry but it does not heat at all. Most likely the thermostat in the dryer has tripped. I will need a second guy to help get the dryer out and down. I did give the customer a quote of 443.28 for whole repair. I ordered a thermostat 6931EL3003D to have just in case I dont have one the day of the appointment. Please call customer to reschedule with 2 techs and 2 hours. ; ordrd 1 6931EL3003D (THERMOSTAT ASSEMBLY)
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US03
Near Rogers, MN 55374
Matt
Job Details: 07/11/2023
"Customer complaint is, LARGE BANGING WHEN THE WASHER SPINS - EVERY TIME - INCLUDING SMALL LOADS. Customer said its also leaking. Inspected and tested. Found the front weight is falling off because the bracket broke that holds it. Theres a hole in the the outer drum and the front panel is dented. Washer will need to be replaced. ; saved tckt"
We serviced a
SAMSUNG DRYER STACKED++
Model DV419AEWXAA
Near Rogers, MN 55374
Nate
Job Details: 07/10/2023
"Not heating. Found a bad heater assembly. Replaced. Runs and heats great. Vacuumed out lint and oiled rollers and cleaned them.
We serviced a
SAMSUNG RANGE
Model NE59R6631ST/AA
Near Eden Prairie, MN 55347
Nate
Job Details: 07/10/2023
Replaced bad ERC. Doesnt glitch anymore. Works great now.
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near St. Cloud, MN 56301
Seth
Job Details: 07/10/2023
Motor error. It was super tight. I tore it apart and cleaned out out . The motor still was drawing over 20a. I quoted a motor and fan.
We serviced a
WHIRLPOOL DRYER
Model 110.7092299
Near Minneapolis, MN 55404
Nate
Job Details: 07/10/2023
"Door and hinges are bent. Only way to fix it is to either replace the door and hinges, or to loosen two screws for the brackets attached to the door, and use a little red glue for the screws. Unit is operating good.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Minneapolis, MN 55416
Nate
Job Details: 07/10/2023
"Dishwasher dead. Found it was plugged into the garbage disposal outlet. Plugged it into the DW labeled outlet under the sink, and it runs great now."
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model WET4024EW0
Near Waite Park, MN 56387
Seth
Job Details: 07/10/2023
Washer valve is leaking. The hot water gate valve will not close. It also had a bad gear box. I quoted both.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Sauk Rapids, MN 56379
Seth
Job Details: 07/10/2023
"Stored errors F9E1, F3E1, F8E1,F5E2. Overloaded I removed the clothes, and reset the error codes. I tested and it finished perfectly. I tested with a quick wash. The washer is working as designed."
We serviced a
GE DISHWASHER
Model GDP645SYNFS
Near Big Lake, MN 55309
Seth
Job Details: 07/10/2023
"I hooked up my smart hq device. I updated the software and tested the water heater. There is no softener on this system, the water is super hard. There was no rinse aid. I educated the customer on the drying system. The dishwasher is working as designed."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Monticello, MN 55362
Seth
Job Details: 07/10/2023
E25 error. The pump was blocked by a pop top. I removed it. I tested with a rinse cycle. It finished perfectly
We serviced a
WHIRLPOOL DRYER
Model DG24CS
Near Minneapolis, MN 55414
Nate
Job Details: 07/10/2023
"Customer said dryer runs indefinitely, and that its done that for 4 years. They said its never once stopped on its own. I ran the dryer 6 times on the medium heat setting which is what they use, and every time it shuts down. All six times I ran it it stopped after 2 minutes. This timer is very old. Recomend replacing unit. It shuts down after 2, or runs indefinitely. They said the only thing it could be is the timer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFAB00
Near Minneapolis, MN 55406
Nate
Job Details: 07/10/2023
"Fresh food has been warmer, frost in freezer, and water leaking into fresh food since March. I found a frozen evaporator drain line. Steamed that out and cleaned a lighter and other debris out of the condenser drain pan. Now the water drains down great, and I steamed all frost out of the gasket. Some food had to be adjusted in freezer for door to shut all the way.
We serviced a
LG DRYER
Model DLGX3471V
Near Elk River, MN 55330
Matt
Job Details: 07/10/2023
"Customer complaint is, LOUD. Inspected and tested. Found the right rear roller was falling off. Customer approved repairs. Installed both new rear rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
SAMSUNG DRYER
Model DV45K6500GV/A301
Near Rogers, MN 55374
Matt
Job Details: 07/10/2023
"Customer complaint is, NOT DRYING, RUNS FOR 15 MINUTES. Customer said that they found the filter wasnt in all the way, and since installing correctly its been working fine. Inspected and tested. Dryer is heating great and cycling between 225F and 110F consistently for over 20 minutes. Dryer is testing good."
We serviced a
BOSCH DISHWASHER
Model SHX84AYD5N/01
Near Rosemount, MN 55068
Delton
Job Details: 07/10/2023
"Found that there was broken glass stuck in drain pump. Removed glass, tested and dishwasher now drains and is working good."
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Rogers, MN 55374
Matt
Job Details: 07/10/2023
"Customer complaint is, SQUEAKY, OFF BALANCE and rubber pieces in the washer. Inspected and tested. Found the drum is cutting into the door bellow and pieces are missing. In a spin washer is really loud and shaking. The rear bearing/support has failed. Washer needs to be replaced."
We serviced a
WHIRLPOOL DRYER
Model CGM2743BQ0
Near Golden Valley, MN 55422
Phillip
Job Details: 07/10/2023
Complaint is the lint trap is broken. The grill inside the dryer is broken and half is missing. I replaced the grill cover. I removed the blower housing and removed lint from the blower wheel. The dryer is working good.
We serviced a
FRIGIDAIRE RANGE
Model FGGS3045KFD
Near Shoreview, MN 55126
Matt
Job Details: 07/10/2023
"Customer complaint is, ONLY HEATS TO 150 DEGREES GAS STOVE. Inspected and tested. Found the bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Golden Valley, MN 55422
Phillip
Job Details: 07/10/2023
The complaint was it would not cycle. I checked for fault codes and there were none. I ran the auto test and it ran the test and completed. The only thing I noticed is the lid does not close easy in the lock. I have to push it down firmly. I went and got the lid lock and then replaced it. I started a delicate cycle and its working good for me every time.
We serviced a
LG WASHER
Model WM2455HG
Near Minneapolis, MN 55408
Phillip
Job Details: 07/10/2023
The customer said the washer was leaking from the front left corner. When I arrived I saw water on the ground by the drain filter. I removed the cover and found water was leaking from the drain hose plug. The plug was installed backwards so water was leaking out. I cut a inch off the hose and reinstalled the plug. I inspected the washer and the gasket for anymore holes or leaks. All looks good. Started a cycle a couple times and found no water leaking.
We serviced a
LG WASHER
Model WT1101CW/00
Near Rosemount, MN 55068
Delton
Job Details: 07/10/2023
Found that the gearcase/shifter is bad. The motor shifts but the gearcase does not go into spin mode. Just constantly in agitate mode and clothes wont spin out. Customer declined and will replace washer.
We serviced a
KENMORE DISHWASHER
Model 630.1390301
Near Minneapolis, MN 55419
Nate
Job Details: 07/10/2023
Replaced broken door seal. Ran it. Runs great now with no leaks.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA01
Near Minneapolis, MN 55448
Matt
Job Details: 07/10/2023
"Customer complaint is, KEEPS RUNNING WHEN PLUGGED IN WONT SHUT OFF. Inspected and tested. Found water was leaking from vent in the door and running down between the door and tripping the float underneath the dishwasher. The vent was really dirty, so I cleaned it up and tested. Its still leaking a little. I found the drain tube for the vent was out of place. I rerouted it through the proper channel and now it seems to be good.
We serviced a
BOSCH DISHWASHER
Model SHE33M02UC/53
Near Andover, MN 55304
Matt
Job Details: 07/10/2023
"Customer complaint is, DISHWASHER STOPPED MID CYCLE. WILL NOT TURN BACK ON. DOES NOT APPEAR TO BE A POWER, BREAKER, OR FUSE. Inspected and tested. Found the main board is fried. Customer declined repairs for now and is going to look into replacing it."
We serviced a
GE DISHWASHER
Model GLD5660N10SS
Near Savage, MN 55378
Adam
Job Details: 07/10/2023
Customers complaint unit not shutting off when opening door. Disassembled door found a bunch of duct tape on the door switch cover and I see why the tabs to hold it together are busted. This causes the spring to pop out and doors thinks its closed all the time. Would need outer door to fix this issue. No doors available for unit; performed a temporary fix. Explained not sure when it will give out but wont last forever. Unit is working for now.
We serviced a
KENMORE DRYER
Model 11064962300
Near Annandale, MN 55302
Seth
Job Details: 07/10/2023
The operating thermostat had blown and was scorched black. This caused the TCO to go out on the heater housing. I replaced the operate thermostat and the TCO and high thermostat. The dryer cycle between 205?F and 107?F. Its now fixed.
We serviced a
KENMORE DRYER
Model 11097581200
Near Minneapolis, MN 55418
Phillip
Job Details: 07/10/2023
The dryer motor starts but the drum does not turn. I found the belt is broken. I checked the idler and rollers and they tested good. It needs the belt. I quoted for the repair. I replaced the belt. The dryer is working. The dryer air flow is not great. I checked the duct outside and found the opening is only 3. I advised the customer to call for a quote to get that fixed.
We serviced a
SUBZERO++ REF BUILT IN++
Model 650/0
Near Minneapolis, MN 55436
Delton
Job Details: 07/10/2023
"Replaced light switch, tested and light and display now turns on when door is opened. Refrigerator is working good."
We serviced a
LG WASHER
Model WM8000HWA
Near Eden Prairie, MN 55346
Adam
Job Details: 07/10/2023
Unit makes loud noise when running and not draining. Pulled unit forward and removed back cover. Removed the rotor to inspect the rotor and stator. Found the shaft the rotor goes on to is stripped. Unit would need spider drum shaft assembly. Customer will replace unit.
We serviced a
LG WASHER
Model WT5170HW
Near Arden Hills, MN 55112
Phillip
Job Details: 07/10/2023
"The washer shifter was not changing from wash to spin, it was always stuck in wash. I tested the shifter and it tested good. From the test I did, I found the control board was bad. I replaced the control board today. I ran the washer. Now the wash cycle senses then fills and starts to wash. I canceled the cycle then tried spin. Both are working. I tried it 2 times each cycle and the washer is working as it should."
We serviced a
SUBZERO++ REF BUILT IN++
Model 532
Near Hopkins, MN 55343
Nate
Job Details: 07/10/2023
"Icemaker stopped making ice and freezer has been warm. 11 degrees in freezer when I got here with it set to coldest setting. Found the evaporator was covered in thick frost, and Icemaker was iced over. I steamed everything off, and jumped T to H on Icemaker, motor hums and clicks but doesnt turn. Manually turned defrost timer to defrost and the heater came on. Needs new defrost timer and Icemaker. Please call customer with quote for both. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Minneapolis, MN 55422
Phillip
Job Details: 07/10/2023
"The customer said after I replaced the rear board because of the PO error now the fresh food has not been cooling. I removed the bins in the fresh food and found the evaporator is completely frosted over. The freezer evaporator is fine so it is defrosting. The fresh food evaporator does not have a heater so it does not defrost like the freezer doors. If a door gets left open or just ajar excess frost can build up on the fresh food evaporator and never defrost completely. I completely defrosted the evaporator with my steamer. I inspected the fan and the evaporator thermistor. The fan sounded ok and I moved the sensor according to the service bulletin. Advised the customer that the doors can be ajar and the alarm will not go off until the light is on. I did find that some of the food in the freezer has frost on them, that indicates warm air has leaked in at one time. ; snapped 1 QuickPics, states that autho needed"
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS2062
Near Minneapolis, MN 55419
Adam
Job Details: 07/10/2023
"Making loud noise like a fan noise or rattle. Customer said didnt seam to get louder when the doors were open or turn off but she said some times if they slammed the bottom drawer really hard it stopped. Today the noise stopped. Removed the kick plate to check the condenser fan and its not running. Unit is getting hot. Let customer know the condenser fan has fail. Getting proper voltage. Just no go on the motor. Told customer if they are going to run unit to get some fans on the ground to blow air on the condenser. Other wise it can damage or cause other issue. Will need office to source fan and quote customer. Added photo of model tag; snapped 1 QuickPics, states that autho needed"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3900UW0
Near Minneapolis, MN 55414
Phillip
Job Details: 07/10/2023
When the lid is closed and the washer is started the washer will beep as if the lid is not closed. I removed the lid lock and tested the contacts. The lid lock is testing bad across the black and white terminals. I called Sam and gave a quote. He approved repair. ; ordrd 1 137353302 (SWITCH - LID LOCKING PUMP OVER MOTOR)
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FFLE3900UW0
Near Minneapolis, MN 55414
Phillip
Job Details: 07/10/2023
After the washer fills and goes into a wash cycle the bottom gear makes a loud noise. I found the pulley is loose and stripped out. I removed the gear and the transmission is bad. I will need the transmission assembly that come with the drive pulley. I will also need 2 man and 3 hours. We have to get it out of the closet and lay down on its back. I called Sam and gave quote. He needs to get approval and will let us know. ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACBP
Near Saint Paul, MN 55119
Delton
Job Details: 07/10/2023
"Replaced control board, tested and heater turns on and stays on in test mode. All functions are working good. Refrigerator is cooling and working good.Office: What do you want me to do with the old, incorrect part? I dont have box for it.; saved tckt , states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFH06
Near Burnsville, MN 55306
Adam
Job Details: 07/10/2023
Complaint is door not closing properly. Found that the gasket was loose and getting in the way. The door gasket is misshapen and needs to be replaced. The door opens and shuts properly. Just need a door gasket. Quoted blue book to tim and rescheduled ; ordrd 1 W10838574 (Door gasket)
We serviced a
SAMSUNG REFRIGERATOR
Model RSG307AAWP/XAA
Near Saint Paul, MN 55106
Delton
Job Details: 07/10/2023
"Verified that it it has enough water pressure to refrigerator but water is barely tricking out. Customer said that he turned off main water to his house and turned it back on and water has been barely tracking out since. Bad/clogged water filter housing. The water filter housing comes with water valve as an assembly. Also order water filter incase this one is bad, but customer said he replaced it with new filter.See if you can find part and give quote.Water filter housing NLA DA97-11527A; water filter DA29-00019A; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Saint Paul, MN 55101
Delton
Job Details: 07/10/2023
"Replaced water filter for refrigerator. Water was shut off to the refrigerator. Turned on water, tested and water dispenses and ice maker cycles and fills. Refrigerator is working good.Office to collect payment.; saved tckt"
We serviced a
LG DRYER STACKED++
Model DLG3401W
Near Monticello, MN 55362
Seth
Job Details: 07/10/2023
The part was wrong. I need the LG nozzle not whirlpool please order the correct nozzle this WP one is a female and the LG is different.; saved tckt
We serviced a
MAYTAG DRYER
Model MDG16PDAWW
Near Minneapolis, MN 55409
Delton
Job Details: 07/10/2023
"Cleaned out dryer vents and connected and taped up both dryers 20+ feet. Dryer now vents outside and is heating and working good.I called contact and informed him that office would be collecting payment. Whatever the cost was is?; saved tckt , states that autho needed"
We serviced a
BOSCH WALL OVEN++
Model HMC80251UC/01
Near Victoria, MN 55386
Adam
Job Details: 07/10/2023
"Display is dead. Customer said wasnt heating for oven part. Microwave working fine. Few weeks later the display was dim then slowly went out now nothing. Found getting correct voltage to the board. Also noticed two caps that were larger and rounded top. The one I dont carry will need board quoted blue book and rescheduled ; ordrng 1 12014013 (CONTROL BOARD - DISPLAY, RELAY, PANEL, MODULE)"
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS-2
Near Excelsior, MN 55331
Adam
Job Details: 07/10/2023
"Customer had unit down. Disassembled unit and found the relay board is bad. Unit keeps just shutting off and on multiple times. Tested unit and found the inverter on the relay board must be bad. Quoted customer for new relay board ; ordrd 1 WP8206493 (Relay board), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Rogers, MN 55374
Matt
Job Details: 07/07/2023
"Customer complaint is, THE OVEN LIGHT DOES NOT SHUT OFF. Inspected and tested. Found the light relay was stuck on. I tapped it and now the light is working perfectly. Customer is just going to leave as is.
We serviced a
SAMSUNG DISHWASHER
Model n/a
Near Cold Spring, MN 56320
Seth
Job Details: 07/07/2023
Intermittently leaks. I found the DW seal was quite dirty. I cleaned the seals and left instructions if it reoffends.
We serviced a
GE DRYER
Model NOTAVAILABLE
Near Clearwater, MN 55320
Seth
Job Details: 07/07/2023
"The dryer is working fine, the top cover was hitting the drum because of stage items on the unit. They will stop storing items on top. The dryer is good."
We serviced a
GE WASHER
Model GTW840CPN0DG
Near Dayton, MN 55327
Matt
Job Details: 07/07/2023
"Customer complaint is, BANGS AND CANT SEEM TO BALANCE OUT. Inspected and tested. Ran washer through test mode and everything worked perfectly. Empty washer spines great. I had customer put a load of clothes in and ran it through a rinse and spin and it worked perfectly.
We serviced a
LG REFRIGERATOR
Model LSXS26366S/02
Near Brooklyn Park, MN 55443
Phillip
Job Details: 07/07/2023
"The compressor had failed. I replaced the main control, the filter drier and the compressor. I purged with nitrogen and found no leaks or restrictions. I pulled a deep vacuum for 15 minutes then recharged with 6.1 ounces of 134a. The high side pressure was around 110 and the suction pressure was around 25 psi. I advised them to wait 6 hours for it to cool and 24 before they fill it back up."
We serviced a
GE RANGE
Model JBP65MM2BS
Near Minneapolis, MN 55446
Adam
Job Details: 07/07/2023
Installed parts from last diagnosis. Tested and working properly. Reassembled unit then tested one more and tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx986sihz01
Near Mahtomedi, MN 55115
Delton
Job Details: 07/07/2023
"Replaced wire harness and tested all functions and every function is working good. Water now dispenses without triggering ice maker valve. Ice maker cycles and fills. Lights all work. Refrigerator is working good."
We serviced a
MAGIC CHEF REFRIGERATOR
Model n/a
Near Rogers, MN 55374
Matt
Job Details: 07/07/2023
"Customer complaint is, FF NOT COOLING FRZ KEEPS FROSTING UP. Inspected and tested. Found the evaporator is completely frosted over. The defrost heater is open. Refrigerator needs a new heater and defrost thermostat. Both parts are NLA. Also the freezer door gasket is leaking. Door gasket is NLA. Customer is just going to replace the refrigerator."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603SS
Near St. Louis Park, MN 55416
Adam
Job Details: 07/07/2023
Installed new drain hose from last diagnosis. Reassembled tested multiple times. Reinstalled exactly where it was before. Unit is working properly now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Saint Paul, MN 55104
Delton
Job Details: 07/07/2023
"Replaced defrost heater assembly (fuse, thermistor) added heater. Tested and heater now turns on. Refrigerator is cooling and working good."
We serviced a
BEKO++ REFRIGERATOR
Model BFBF3018SS
Near Saint Paul, MN 55107
Delton
Job Details: 07/07/2023
"Customer states that the refrigerator is at 45-50 degrees at times and other times it does get cool. Freezer will freeze, thaw, freeze, thaw. Also says the sides of the refrigerator will be hot to the touch. I checked compressor and it is really hot and found that the condenser fan is not running. Found that the molex plug was not pushed and locked in. I pushed in condenser plug and ran diagnostics and fan is now running and refrigerator is cooling and working good."
We serviced a
GE DISHWASHER
Model n/a
Near Big Lake, MN 55309
Seth
Job Details: 07/07/2023
Wont start. Failed wire convection was repaired. I tested it and looked for errors. The dw worked great!
We serviced a
GE REFRIGERATOR
Model n/a
Near Roseville, MN 55113
Phillip
Job Details: 07/07/2023
The complaint was its not making ice. I found the ice maker was not cycling. The freezer temp is warmer than normal and ice cream inside is soft. The ice maker needs the freezer to be 14 degrees or colder cycle. I found the evaporator was all frosted over. The defrost heater is bad. I gave a quote. I defrosted the evaporator and then replaced the defrost heater. Unit is working great.
We serviced a
SAMSUNG DRYER
Model DV457GVGSWR/AA
Near Inver Grove Heights, MN 55077
Delton
Job Details: 07/07/2023
"Motor just buzzes and drum wont turn. I found that there is a bad start spot on motor as I can rotate drum by hand and then dryer will start, tumbling and heating. Would need new motor.
We serviced a
MAYTAG DRYER
Model MGD7100DC0
Near Plymouth, MN 55446
Phillip
Job Details: 07/07/2023
"The dryer was making a loud squealing sound. I took the dryer apart and found the idler pulley was stuck and not able to turn in the shaft. I used the rebuild kit. I replaced the idler pulley, the rear and front rollers and the belt. The dryer is working great.
We serviced a
WHIRLPOOL DRYER
Model LEQ8800JQ1
Near Otsego, MN 55330
Matt
Job Details: 07/07/2023
"Customer complaint is, MOTOR RUNNING BUT NOT TUMBLING. Inspected and tested. Found the belt was broken. Installed new belt and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed.
We serviced a
WHIRLPOOL DRYER
Model LER8858EQ1
Near Annandale, MN 55302
Seth
Job Details: 07/07/2023
Not tumbling. The belt and idler has failed. I installed a dryer repair kit and cleaned the dryer. It is now working as designed. Temps were 112-234. The dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LNXC23726S
Near Saint Paul, MN 55105
Adam
Job Details: 07/07/2023
Unit not cooling. Verified complaint. Bad compressor. Replaced compressor and dryer. Vacuumed under 500 microns. Filled to correct amount of Freon. Let unit run while cleaning up.
We serviced a
SPEED QUEEN WASHER
Model 110.8289112
Near Zimmerman, MN 55398
Matt
Job Details: 07/07/2023
"Customer complaint is, NOT SPINING OR AGITATING. Inspected and tested. Found the motor coupler was broken. Customer approved repairs. Installed new motor coupler and tested. Washer is working great. Washer is now fixed.
We serviced a
GE DRYER
Model n/a
Near Otsego, MN 55301
Phillip
Job Details: 07/07/2023
The dryer is completely dead. I checked power to the dryer and it was 240. I checked to the board and got nothing. I found the hi limit fuse is bad. There are no service bulletins for this being a issue. I quoted for the fuse. ; schdld next appmnt for 7/12 WED !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Rogers, MN 55374
Matt
Job Details: 07/07/2023
"Customer complaint is, GRINDING NOISE WHEN YOU START IT. Inspected and tested. Found the circulation pump is really loud. Needs a new pump. Quoted customer $536. to install new circulation pump. Customer approved repairs. Part on order. ; ordrd 1 W10815709 (Circulation pump)"
We serviced a
LG REFRIGERATOR
Model LRMDC2306S/00
Near Champlin, MN 55316
Matt
Job Details: 07/07/2023
"Customer complaint is, FRIDGE HAS ERROR CL E ON IT (WHICH LG SAYS IS AN INTERNAL COOLING PROBLEM). Inspected and tested. Freezer is 40F and FF is 52F. I removed the evaporator cover and theres only a little bit of frost at the beginning of the evaporator. Compressor and fans are running. The sealed system has failed. The floor is also warped from the previous refrigerator leaking, Fyi. Dana can you call this in please. ; saved tckt"
We serviced a
AMANA RANGE
Model AGS5730BDQ
Near Eagan, MN 55122
Delton
Job Details: 07/07/2023
"Picked up part. Customer had old control board he had replaced 15 years ago. He said that the range had a runaway temp and would not shut off gas. He had tried two temperature probs doing same thing and he had replaced control board and that fixed it.This is based on customer explication. So when sending to get it fixed put that as the reason to check for. I did not pull the board that is currently the intermittent heating issue.Board i have is the old one customer had replaced 15 years ago.Send me paperwork to get this shipped out. Thanks.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model n/a
Near Saint Paul, MN 55104
Delton
Job Details: 07/07/2023
"Slow drain. Found that the drain hose was pinched behind the dishwasher (see picture) I pulled drain line through as pushing dishwasher back into place so it wouldnt get pinched again. Tested and dishwasher now drains and is working good. Drain hose is fine, no cracks or leaks. Dishwasher is draining and working good.I talked to owner, he arrived as i was leaving and I let him know a little bit of labor charge and he said to go ahead and charge card on file.; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 07/07/2023
Customer complaint not draining and OE code. Unit was full of water. Put in force drain. Could hear the pump making funny noise but wasnt running. Getting correct voltage to the drain pump. Needs a new pump. Quoted blue book the. Rescheduled. ; ordrd 1 ABQ73503004 (Drain pump)
We serviced a
LG DRYER
Model DLG7101W
Near Saint Paul, MN 55104
Delton
Job Details: 07/07/2023
I grabbed wrong part this morning when gathering my parts for the day and didnt realize it until I got to customers house.I called and informed customer that I had to order another part and rescheduled for Wednesday (i didnt inform customer that I grabbed wrong motor. I just said that I to reorder a part. No part is local to pick up); schdld next appmnt for 7/12 WED !
We serviced a
DANBY OTHER
Model DPA120B91WDB-6
Near Buffalo, MN 55313
Seth
Job Details: 07/07/2023
"I spoke with Robert at tech support. Please order part #17220600a06572 display board, Wi-Fi module 17310900003164. He will be back in contact with the office. Please re-schedule based on parts availability.; saved tckt"
We serviced a
FRIGIDAIRE RANGE
Model FGFL67HCB
Near Buffalo, MN 55313
Seth
Job Details: 07/07/2023
"Range top all the burners wont ignite. The switch manifold is loose and it is missing knobs and hardware. The oriface holders all have broken screws and are not properly seated to the deck. Using the range in this state is not safe. There was only one burner that I could get re-seated so it could be used, the LF. It has a broken bolt in it but was not bent to the point that it would not seat. I recommend the tenant only uses the LF burner to prevent possible fire or explosion. This unit would need the whole gas system rebuilt on the cooktop, including all the hardware. Please send a report to the owner.; saved tckt"
We serviced a
SUBZERO++ REF BUILT IN++
Model 700TCI 2
Near Minneapolis, MN 55419
Adam
Job Details: 07/06/2023
Installed new water valve. Had customer turn water on and there was no leaks. Cycled ice maker. Everything working properly without leaks. Reassembled unit; still no leaks after 30 minutes.
We serviced a
LG WASHER
Model WT5170HW
Near Arden Hills, MN 55112
Phillip
Job Details: 07/06/2023
"The complaint is the washer will not go through a cycle and gives the E6 fault. The E6 is for the shifter, not communicating with the main control board. From the testing I did the shifter is good and the issues with the main board. I gave the customer a quote to replace the main control board.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DS605I
Near Minneapolis, MN 55435
Adam
Job Details: 07/06/2023
Installed rotor from last diagnosis and its now working properly. Everything is working properly now.
We serviced a
GE DISHWASHER
Model GDT695SSJSS
Near Mendota Heights, MN 55118
Delton
Job Details: 07/06/2023
"Found that the drain pump is just humming. Customer approved estimate to clear blockage in drain pump. Found that there was a piece of broken glass stuck in pump. Removed debris, tested and dishwasher is draining and working good.
We serviced a
DANBY FREEZER
Model DCF072A3WDB
Near New Brighton, MN 55112
Phillip
Job Details: 07/06/2023
The customer said the on indicator light is not working and one time it was not cooling well. Today I found its cooling good and its set to the max setting. The green light is on and I could see it. The freezer temp was minus 21 degrees. I advised the customer that is very cold so I set to the middle setting. I think the freezer lid may have been left ajar because she said they was frost on the top of the door. Today the seal is good and no issues found.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Plymouth, MN 55447
Phillip
Job Details: 07/06/2023
The washer would not drain. I vacuumed out the water then removed the drain filter. The filter was plugged up with all kinds of stuff. I tried it again but it still would not drain. I removed the drain pump and found the impeller was stripped and bad. The bottom of the hose and the bottom of the tub is full of rug backing. There is no way for me to clean it out. I removed the drain pump and advised the customer at this point it would be cheaper to buy a new washer.
We serviced a
GE WASHER
Model GFWN1600J1WW
Near Plymouth, MN 55446
Phillip
Job Details: 07/06/2023
The left rear damper shock was broken. I replaced the damper shock. I tested with a load and it does not shake or bang real hard. Its operating normally.
We serviced a
WHIRLPOOL DRYER
Model WGD8900BC0
Near Maple Grove, MN 55311
Phillip
Job Details: 07/06/2023
The customer complaint is the dryer takes a long time to dry. I started the dryer in a time dry high heat cycle. The temps are good. High 170 low 109 high 176 low 110 high 176.I went outside and found fresh lint had blown out. I took the dryer apart and cleaned the lint underneath the blower. I cleaned the sensing strips and I adjusted the dryness level up to 30%.
We serviced a
ELECTROLUX MICROWAVE
Model EW30SO60LSA
Near Roseville, MN 55113
Delton
Job Details: 07/06/2023
Replaced door latch switch holders. tested and door now hits microswitches and is heating and working good without holding door closed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET0MSRXTL00
Near Rogers, MN 55374
Matt
Job Details: 07/06/2023
"Customer complaint is, MOVED FOR FLOOR SERVICE AND TRIPPING THE GFI, REPLACED THE GFI AND IT STILL TRIPS. Inspected and tested. Found the evaporator heater was tripping the GFCI. Customer approved repairs. Installed new evaporator heater and tested. No more tripping the GFCI. Refrigerator is now fixed."
We serviced a
LG WASHER
Model WT7305CW/03
Near Dayton, MN 55327
Matt
Job Details: 07/06/2023
"Customer complaint is, MAKING NOISE WHEN IT IS FILLING INTO THE WASHER. Customer said its just when the cold water is filling. There house is just over a year old and they just had a water softener put in. I removed the fill hoses from the back of the washer and the cold water side filter had that orange media from the softener tank in it. Hot water side was good. I reassembled and filled with hot and cold water and it sounds great now."
We serviced a
BEKO++ WALL OVEN++
Model WOS30100SS
Near Blaine, MN 55449
Matt
Job Details: 07/06/2023
Installed new main board and tested. Oven is now fixed.
We serviced a
ROPER WASHER
Model RWT4640YQ1
Near Eagan, MN 55121
Delton
Job Details: 07/06/2023
Customer said she was washing tennis shoes and making loud banging sound and also when she washes big load with rugs and mats. I explained that the loads needs to be even for the washer to balance and go into spin mode without banging and being out of balance. The more items the better to disperse the weight evenly around the tub. Also to take large items to laundry mat as this washer will not handle large items like those very well.Washer is working good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Elk River, MN 55330
Matt
Job Details: 07/06/2023
"Customer complaint is, NOT WASHING THE DISHES AND GETTING SOME SEDIMENT INSIDE THE UNIT. Customer said they have had problems with sediment in there water for the whole house. Inspected and tested. Dishwasher seemed to have good water pressure. I removed the circulation pump and filter and it was clear. Reassembled and ran dishwasher through service diagnostics and everything worked perfectly. Theres a stored F7E1 error. Its a wash motor error. Motor was working great during testing. Customer is just going to use as is for now."
We serviced a
GE MICROWAVE
Model SCB1001KSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 07/06/2023
The display is blank and sometimes comes on. It will need the digittron and main power board.
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model ZISS420DRJSS
Near Maple Grove, MN 55311
Phillip
Job Details: 07/06/2023
The complaint was the ice maker is not making ice. I found the ice maker bucket was empty and soon as I touched the ice maker is started to cycle and fill with water. I cycled twice filling with water twice. I replaced the ice maker. Unit is working good now.
We serviced a
GE REFRIGERATOR
Model PFSS6PKWBSS
Near Plymouth, MN 55442
Adam
Job Details: 07/06/2023
Freezer temps over 40 degrees. This is a Samsung built unit. Force defrost. Removed evap cover and its all iced up. Defrost isnt kicking in either. Tested heater and bimetal both tested good and not getting any voltage to the heater. Unit needs a new control board. Quoted customer blue book customer will think it over and let us know. Also the evap in the fridge is getting frosted up but the defrost heater is working in that part can hear it sizzling. So there might be another issue with fresh food frost also. ; snapped 3 QuickPics
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Minneapolis, MN 55416
Adam
Job Details: 07/06/2023
Installed pump assembly from Nates diagnosis. Tested for leaks no leaks and everything working properly. The owner said Nate said the light light thats on. Explained that is a dim light from a short. Even in test mode or any cycle never turns off. Will need a new display. It doesnt effect the operations so not sure if this will be covered W10803367 display ; states that autho needed
We serviced a
GE WASHER
Model WCSR2090DBWW
Near Eden Prairie, MN 55347
Adam
Job Details: 07/06/2023
Started to disassemble unit and nut to hold the hub to the transmission was siezed. I dont have a socket big enough. Used a hammer and adjustable wrench and still no luck. Going to just break it with a chisel and my chisel busted. Will need to come back with bigger socket and new chisel. Waiting on property manager to get back with me to see what they like to do;
We serviced a
KENMORE DRYER
Model 110.977618
Near Saint Paul, MN 55104
Delton
Job Details: 07/06/2023
Dryer wont start. Getting f01 error. According to service desk it says to replace control board.Part is discontinued and NLA. Customer said he would probably replace it since parts are becoming discontinued for this model but would like to know the estimate if part could be found.Control board part# W10172239; saved tckt
We serviced a
BEKO++ REFRIGERATOR
Model BFTF2716SSIM
Near Saint Paul, MN 55128
Delton
Job Details: 07/06/2023
Ice fill tube is frozen over and fill ice maker and motor is making loud grinding noise now because of the ice build up. Needs water valve assembly and new ice maker assembly. Water valve assembly comes with ice tub heater.Schedule 2 hours for repair. Tech support said it was a bit tricky to get ice tube heater in and out (never done it before)Part not in stock. Please find parts and contact customer to reschedule.Water valve/ice tube heater assembly 6112170100;6112200100; ice maker assembly 6112170100; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Minnetonka, MN 55345
Adam
Job Details: 07/06/2023
undefined; states that autho needed
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Maple Grove, MN 55311
Adam
Job Details: 07/06/2023
"Unit still not cooling properly will cool for a while then get warm. Tested all features evap fan working. Compressor is running defrost working. Tested sensors are properly working. Line to compressor is all frosted up and getting amp draw of 9 amps. Unit has a sealed system issue. ; snapped 2 QuickPics, states that autho needed"
We serviced a
BEKO++ RANGE
Model PRDF34552SS
Near Farmington, MN 55024
Delton
Job Details: 07/06/2023
Burner orifice that was ordered is the wrong part. I need the center burner (see picture) also order spark module incase that is failing as well since I have to take everything apart. It is not sparking or failing as im here. I did lube up the center two switches and that now turns smoothly.Look up parts and order center burner orifice (spark electrode is different see picture of what i need) and spark module.Schedule 2 hours for repair.Beko tech support said part numbers are 268600009 for electrode and spark module is 268600001 but im not confidant thats right because the the wrong part i have shows it is the center burner according to the break down.; saved tckt