We serviced a
MAYTAG DISHWASHER
Model MDB6600AWS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/11/2021
I replace the filter accumulator and the door latch assembly. I had to clean the jets on the lower spray arm so it will turn. It is working a lot better now. I advise the customer to clean it once a month.; used 1 WPW10130695 (LATCH ASSEMBLY) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ4WS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/11/2021
"Last visit the drain pump had failed Today I found a broken wire going to the drain pump. I added wire to the drain pump wires. I put new terminals on the wires and secured everything with zip ties. The softener cup is broken, Im shipping the part to the customer. ; ordrd 1 WH43X24454 (Dispenser assy)"
We serviced a
GE DISHWASHER
Model GDF520PGJ2CC
Near Champlin, MN 55316
Phillip
Job Details: 08/11/2021
I replaced control board. It started right up and started running. I told the customer to let it run a light cycle.
We serviced a
SAMSUNG DRYER- GAS
Model DVG50R8500V/A3E
Near Rogers, MN 55374
Phillip
Job Details: 08/11/2021
I replaced the motor assembly. I turned the gas back on and hooked up the dryer vent. I ran the dryer on time dry and its heating.
We serviced a
KENMORE DRYER- ELECTRIC
Model 796.803119
Near Monticello, MN 55362
Phillip
Job Details: 08/11/2021
"The dryer would not heat and was making a loud noise. I found a sock in the blower wheel and the heater fuse was open. I vacuumed out the dryer, replaced the fuse and oiled the rollers. The air flow is poor and most likely caused the fuse to go bad. I advised the customer to have the dryer duct cleaned soon. I said it can pop that fuse again. ; used 1 6931EL3003D (THERMAL FUSE) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ4WS
Near Medina, MN 55340
Seth
Job Details: 08/11/2021
Customer complains the washer leaks. On arrival inspection I found one of the four vent holes was heavily built with scum and mold. It was Walter building up in it it was evident it had been leaking. I cleared this blockage and test it by using speed wash. I saw no leaks.
We serviced a
KENMORE DRYER- GAS
Model 11077092600
Near Maple Grove, MN 55311
Seth
Job Details: 08/11/2021
"Customer complains dryer is not drying well and it smelled of smoke. Upon arrival and inspection I found the dryer and had a fire inside. The unit needs to be replaced.; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Maple Grove, MN 55369
Seth
Job Details: 08/11/2021
Leaking. Drain pump has failed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR4634EQ2
Near Plymouth, MN 55446
Seth
Job Details: 08/11/2021
"Plugged bulk head, 4mph at back of dryer. I cleaned and tested the dryer it is now working as designed. Vent still has issues wind speed indicated 50% blockage somewhere in the duct."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6JB4
Near Golden Valley, MN 55427
Seth
Job Details: 08/11/2021
"240338101 - door bin, 240337712 - dairy door, 240530811 - meat drawer, qty 2 240337103- crisper drawer, 241872509 - freezer door seal, 241872512 - refrigerator door seal, 5303918375, door shim kit.Customer has many complaints about fridge mainly broken plastic interior pieces plus its not cooling. Upon arrival and inspection I found the freezer was running in the mid 20? fresh food section was running in the 50? range. Obvious issue was found there. Please transfer or put in Autho for replacement. Among the things broken were both freezer and fridge door seals both crisper drawers the dairy door the meat drawer, And lastly the bottom door bin. I found the freezer liner was cracked as well possibly causing moisture leaks as well as heavy damage to the fridge liner where door has been scraping for a long time. We would also need a door shim kit. In my opinion this refrigerator is beyond repair please call in authorizations.; saved tckt"
We serviced a
WHIRLPOOL DRYER- GAS
Model 11097511702
Near Plymouth, MN 55447
Seth
Job Details: 08/11/2021
"Dryer not heating. Outside vent was at 13 mph inside vent was at 34 mph after cleaning. The high limit was blown as well as the coils needed replacing. I replaced the height limit the coils and tested. The dryer now cycles between 105 and 197?F. The customer will get their dryer vent fixed ASAP before using further; used 1 279816 (HI LIMIT/FUSE KIT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323LS9
Near Victoria, MN 55386
Seth
Job Details: 08/11/2021
Ice maker making noise. I replaced the ice maker and tested it is now working.; used 1 5303918344 (ICEMAKER) from stock
We serviced a
KITCHENAID MICROWAVE
Model KHMC1857WSS0
Near Saint Michael, MN 55376
Phillip
Job Details: 08/11/2021
I replaced the main control board. I tested the microwave by heating a coffee cup full of water. It heated up perfectly.
We serviced a
KENMORE DISHWASHER
Model 665.13273K116
Near Rogers, MN 55374
Phil
Job Details: 08/11/2021
The dishwasher does not seem to be filling with enough water. Ordered a new water valve. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB00
Near Chaska, MN 55318
Phil
Job Details: 08/11/2021
The auger motor is making a lot of noise and not dispensing. Ordered a new motor. (by FW)
We serviced a
FRIGIDAIRE DRYER- GAS
Model ????
Near Golden Valley, MN 55427
Phil
Job Details: 08/11/2021
"The dryness button on the touchpad says error when they try to use it. They were trying to adjust the dryness level on timed dry and the button will not work. The button will only work on auto dry. The light bulb is also out, they are going to pick up at a store and replace it. (by FW)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Minneapolis, MN 55416
Phil
Job Details: 08/11/2021
The unit is not making any ice. This unit takes the 0965 icemaker. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Minneapolis, MN 55417
Phil
Job Details: 08/11/2021
The dishwasher is dripping under the door. This unit takes the corner seal it and the lower door wiper. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Minneapolis, MN 55426
Nate
Job Details: 08/11/2021
"Not progressing through wash cycle. Found a bad Diverter motor. Replaced, but the circulation motor is also not running. ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Mound, MN 55364
Nate
Job Details: 08/11/2021
Was over frosting. I put in the fan/thermistor kit and new pan. Also put it on automatic defrost every 8 hours. Cooling. Told them to give it 24 hours until its totally cold.
We serviced a
WHIRLPOOL RANGE- GAS
Model ????
Near Waconia, MN 55387
Phil
Job Details: 08/10/2021
The metal piece in the oven is rusty. This is not covered by the warranty. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWWS0
Near Waconia, MN 55387
Phil
Job Details: 08/10/2021
The dishwasher is noisy. Sounds like something is in the pump. I told him the racks are not covered. Recommended he use jet-dri for the spots on dishes. (by FW)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model CRGF342AS1
Near Becker, MN 55308
Matt
Job Details: 08/10/2021
"Customer complaint is, No heat. Inspected and tested. Found the coils have failed. Installed new coils and tested. Airflow on outside of house is 20mph. Heat is cycling great between 215F and 115F. I watched heat cycle for 25 minutes. Dryer is heating great. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
GE DRYER- GAS
Model DCVH515GF1WW
Near Osseo, MN 55311
Phil
Job Details: 08/10/2021
The dryer tumbles but does not heat. (by FW)
We serviced a
GE WASHER TOP LOAD
Model WCRE6270H1WW
Near Chanhassen, MN 55317
Phil
Job Details: 08/10/2021
The washer is not washing clothes real well and stinks. It sounds like the solenoid in the tranny is failed. Ordered new tranny. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM2140CW
Near Big Lake, MN 55309
Matt
Job Details: 08/10/2021
"Customer complaint is, NOT DRAINING. Inspected and found the drain pump has failed. Installed new pump and tested. Washer is draining great. Washer is now fixed. I think this washer is in the beginning stages of the rear bearing failing because when it agitates, there a lot of movement in the drum. When you move it by hand it seems fine, and when you put it into a spin it sounds good. Just a FYI. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
LG DRYER- GAS
Model DLGY1202V
Near Eden Prairie, MN 55347
Phil
Job Details: 08/10/2021
The dryer is not heating at all but tumbles OK. Ordering a new igniter. (by FW)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.826801
Near Minneapolis, MN 55406
Phil
Job Details: 08/10/2021
The machine is leaikng water. The hose going from the pump to the rear of the machine has a hole. We need to order the hose. (by FW)
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM01
Near Big Lake, MN 55309
Phil
Job Details: 08/10/2021
The icemaker is not making any ice. There was 7 cubes in the bin. He said it did work for a few days and then quit again. (by FW)
We serviced a
GE DISHWASHER
Model CDWT280V05SS
Near Minneapolis, MN 55431
Phil
Job Details: 08/10/2021
The dishwasher sounds like it is starved for water. The valve was replaced last October. I wonder if they have low pressure coming to the dishwasher or the screen in the valve may be full of debris. (by FW)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.230321
Near Big Lake, MN 55309
Matt
Job Details: 08/10/2021
"Customer complaint is, AT SPIN CYCLE LEAKS WATER AND OIL AT FRONT. Inspected and tested. Found the water is coming from a hole in the drain hose and the transmission is leaking oil really bad. Transmission is failing. "
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL00
Near Chaska, MN 55318
Seth
Job Details: 08/10/2021
Leaking supply line. Issue is not covered with the warranty.
We serviced a
DACOR COOKTOP- GAS
Model MISSING
Near Chanhassen, MN 55317
Seth
Job Details: 08/10/2021
Not lighting. I could not duplicate issues Im tested 15 times. Waited 10 minutes tried again no issues were found. Partial identification not sure if we can repair with the info we have if this re-occurs.
We serviced a
KENMORE COOKTOP- ELE
Model 790.427494
Near Apple Valley, MN 55124
Delton
Job Details: 08/10/2021
Found that several of the light indicators for burners are shorted and not turning on. Ordering parts and rescheduling.; ordrd 3 318044827 (Light ind)s
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/10/2021
The wash motor some times turns on and other times does not when it should. If I tap the side of the motor it will come one. There was not error codes and it ran the same in the diagnostic mode.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Minnetonka, MN 55343
Phillip
Job Details: 08/10/2021
"Customer said the dishwasher does not drain well, it does not clean the soap out the dispenser cup and it will stop in a cycle. I found the filters were all plugged up, the heater clip was bent up and hitting the lower spray arm, that was keeping it from spinning. I put the dishwasher into diagnostic. There was no error codes, it ran and completed the diagnostic cycle. Its Working good today."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Otsego, MN 55374
Matt
Job Details: 08/10/2021
"Customer complaint is, DEAD. Inspected and found the main board has failed. Quoted customer to install new board. Customer approved repairs. Parts on order. ; ordrd 1 5304512731 (Main board) and 1 154852501 (UI board)"
We serviced a
BOSCH DISHWASHER
Model SHX46A02UC/26
Near Eden Prairie, MN 55347
Seth
Job Details: 08/10/2021
"Not cleaning, rusty rack, UI lettering worn off, and not cleaning. Extensive mouse damage and evidence of long term leak in the dishwasher tray. See pictures, repair terminated other issues not covered. ; saved tckt"
We serviced a
AMANA WASHER FRONT LOA
Model NFW7200TW
Near Eden Prairie, MN 55347
Delton
Job Details: 08/10/2021
"Found that bearings are bad as inner tub is banging around. Also caused damage to front tub and door boot. Needs tub job, not wroth it. Call into autho.; saved tckt"
We serviced a
FRIGIDAIRE MICROWAVE
Model MCO165UB
Near Excelsior, MN 55331
Nate
Job Details: 08/10/2021
"Turntable motor is stripped. Replaced, runs great now."
We serviced a
AMANA DISHWASHER
Model ADW662EAC
Near Eden Prairie, MN 55347
Delton
Job Details: 08/10/2021
"Replaced door seal and deflectors, tested and no leaks. But upon further inspection customer said that they went to bed and dishwasher was empty and when they woke up dishwasher was full of water on bottom. Based on that the water valve is not fully closing. Need to order and replace water valve. Ordering part and rescheduling.; ordrd 1 Wp99001359 (Water valve)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Excelsior, MN 55331
Nate
Job Details: 08/10/2021
"Stopping mid cycle. Had a bad acu. Replaced, ran it on a normal cycle. Runs great."
We serviced a
LG MICROWAVE
Model LMV1683ST/00
Near Minneapolis, MN 55419
Delton
Job Details: 08/10/2021
Found that latch hook plastic tab broke. Re routed spring and now has tension on latch hook to hit the micro switches. Microwave heats and is working good.If problem continues new latch hook would need to be ordered.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Eagan, MN 55122
Delton
Job Details: 08/10/2021
"Found that washer is not agitating. Actuator is bad and not shifting. Customer approved estimate. Replaced actuator, tested and washer now agitates and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGFC2342LF3
Near Eagan, MN 55123
Delton
Job Details: 08/10/2021
Found that there were couple of water bottles that were on bottom rack of door that was hitting edge of crisper drawer and preventing door from closing all the way and popping door back open. Checked hinges and is good. Removed water bottles and door now shuts and seals all the way around. I informed customer. Refrigerator is working good.
We serviced a
LG DRYER- GAS
Model DLGX4271W
Near Minneapolis, MN 55424
Nate
Job Details: 08/10/2021
"Not heating. Smelled burning. Found a bad main PCB. Replaced it, and also found gas was off in basement. Turned that on, heats and runs great now."
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW9527DAS
Near Chanhassen, MN 55317
Seth
Job Details: 08/10/2021
"Door hanging open. Weak springs, parts on order.; ordrd 2 WP74010284 (Hinges)s"
We serviced a
KENMORE DRYER- GAS
Model 11078133410
Near Chanhassen, MN 55317
Seth
Job Details: 08/10/2021
Squeaking. Failed idler assy was found I replaced it. The dryer is now quiet. Note customers dryer was set up on some blocks and was set in super tight to the wall. I was unable to reset the dryer in place or hook up the vent. The customer said they will get it re-situated and hooked up.; used 1 279640 (ROLLER) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9549LW0
Near Minneapolis, MN 55410
Nate
Job Details: 08/10/2021
"Running loud. Found a really bad transmission, a bad motor, coupling, clutch and dogs. Replaced all, runs great now.; used 1 80040 (DOGS), 1 285785 (CLUTCH), and 1 285753A (DD COUPLER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Plymouth, MN 55446
Seth
Job Details: 08/10/2021
Customer complains fridge intermittently does not cool they will power cycle it and then itll start working again for a month or two. On arrival and inspection I found the fridge was working and icemaker was producing. I found that the main PCB is the biggest culprit of this issue. I replace the main PCB. The lights on the inside flash sadly they are not a covered item.; ordrd 1 W10830278 (Pcb)
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW04
Near Minneapolis, MN 55408
Nate
Job Details: 08/10/2021
"It spinning or agitating. Found a broken belt. Replaced, runs great now."
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Maple Grove, MN 55311
Seth
Job Details: 08/10/2021
High temps continue. All fans and compressor were running. Failed sealed system found. Sadly this is not a covered issue with the WHE warranty.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01DJSS0
Near Dayton, MN 55327
Matt
Job Details: 08/10/2021
"Customer complaint is, GRINDING SOUND, NOW NOT FILLING WITH WATER. Inspected and found a piece of plastic in the chopper blade and the float was stuck up. Removed plastic and fixed float. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSS0
Near Rogers, MN 55374
Matt
Job Details: 08/10/2021
"Customer complaint is, COMPLETELY DEAD. Inspected and found the board has failed. Part number WPW10039780. ; saved tckt , states that autho needed"
We serviced a
GE MICROWAVE
Model JVM7195SK3SS
Near Minnetonka, MN 55343
Phillip
Job Details: 08/10/2021
"The door is cracked at the bottom and its hanging down. The microwave still functions properly and heats. Please find out if the door is covered. 1. WB56X30286 Door assembly ; snapped 3 QuickPics, states that autho needed"
We serviced a
KENMORE RANGE- GAS
Model 790.787724
Near Hopkins, MN 55343
Phillip
Job Details: 08/10/2021
The bake ignitor was taking a very long time to light. I found the bake ignitor was weak. The front left burner was very dirty. I cleaned the burner and replaced the bake ignitor. The burner is working good and the oven is heating up good. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDE500VW1
Near Minneapolis, MN 55426
Phillip
Job Details: 08/10/2021
The idler pulley was loud and squeaking. I replaced the idler pulley and oiled the idler shaft. I also removed a lot of lint build up on the front duct screen inside the dryer. ; used 1 279640 (ROLLER) from stock
We serviced a
FRIGIDAIRE DRYER- GAS
Model FFQG5000QW3
Near Minneapolis, MN 55445
Phillip
Job Details: 08/10/2021
I replaced the motor and blower wheel . I ran the dryer on high heat and other than the normal vibration sounds it working and sounding good. ; used 1 131775600 (BLOWER ASSEMBLY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Maple Grove, MN 55369
Phillip
Job Details: 08/10/2021
Replaced the rear high-voltage board and programmed the new board to 2217 according to the tag on the refrigerator. The door alarm light did not come on and the lights are still working
We serviced a
GE REFRIGERATOR
Model GSS23SGSBSS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/10/2021
When you dispense water and pull the cup away the dispenser continues to dispense water. While I was dispensing water and pouring onto the floor we unplug the unit and it continued to dispense water. The water valve is defective and needs to be replaced. Ordering the water valve.; ordrd 1 WR57X33326 (Water valve)
We serviced a
GE REFRIGERATOR
Model PGSS5RKZCSS
Near Maple Grove, MN 55311
Phillip
Job Details: 08/10/2021
I found moisture all over the vertical mullion and on the freezer decider mullion. The heats tested good. The heaters were not getting voltage to them. I put into diagnostics and did the software reset. Im now getting the voltage to the heaters and the moisture is dissipating from the millions. After a few minutes the mullions felt warm.
We serviced a
LG DISHWASHER
Model SKSDW2401S
Near Edina, MN 55439
Nate
Job Details: 08/06/2021
Tripping breaker. Replaced a bad Diverter. Runs great now.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF361BVBEWR/A2
Near Otsego, MN 55301
Matt
Job Details: 08/06/2021
"Customer complaint is, 4 LOADS AND NOW IT TURNS ON BUT WON'T SPIN LE ERROR CODE, WON'T EVEN FILL OR SPIN NOW. Inspected and tested. Found the pressure sensor hose was plugged. Cleaned out hose and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26c5exy02
Near Osseo, MN 55311
Phillip
Job Details: 08/06/2021
"I found water leaking from the main line coming from the main water valve. I replaced the cracked part of the tube and connector. . Water was now leaking from the bottom of the fitting on the main valve. I replaced the water valve that was sent. ; used 1 JG-5/16FITTING (5/16 JG CONNECTOR), and 4 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Maple Grove, MN 55311
Phil
Job Details: 08/06/2021
The unit get an ER error code after running for a bit. Ordered a new touchpad. (by FW)
We serviced a
GE RANGE- ELECTRIC
Model UNKNOWN
Near Golden Valley, MN 55422
Phillip
Job Details: 08/06/2021
The door was stuck shut. I was able to pry the door open enough to get the bacon and cookie sheet out. I was not able to get the model and serial numbers. I tried really hard to get the door open. I advised the customer things could really start to brake if I keep forcing it. She was ok with buying a new range. She was happy I got the bacon out. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE REFRIGERATOR
Model PDS22SHRARSS
Near Eden Prairie, MN 55347
Phil
Job Details: 08/06/2021
No Ice. The green light on the icemaker was off and the ice bin was empty. ordered a new icemaker. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model KUDS01IJBS0
Near Shorewood, MN 55331
Seth
Job Details: 08/06/2021
Customer complains of white residue is getting left on dishes its not cleaning well. Upon arrival and inspection I found a shard of glass and toothpick holding the chopper blade stationary. I cleaned it put it back together and tested. Dishwasher has wonderful pressure but the water entering it is very hard. Customer is using hey standard detergent its insufficient for their water issues. I explained the customer the issue. I recommended they step up their game and start using a premium brand detergent and get their water softener fixed.
We serviced a
BOSCH DISHWASHER
Model SHEM3AY56N/24
Near Minnetonka, MN 55345
Seth
Job Details: 08/06/2021
"Customer complains They have an E24 error and machine will not drain completely. Upon arrival and inspection I found the unit Drain pump was clear but unit is 6 ft from the drain with multiple hose types and unions. There are multiple hoses involved when I filled and drained it and drained two times. There was a small amount of residual in the bottom but this would not be atypical for a long run on a dishwasher drain house. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Plymouth, MN 55442
Phillip
Job Details: 08/06/2021
"The dishwasher does not fill with water but it does go through and turn on the wash motor and the heater and drain pump. I tested for voltage at the water valve and I get zero voltage, I also get zero voltage at the float switch. I put in to diagnostics and every water valve related error code came up. I am altering the main control and the water valve. The rack adjuster wheels are also broken so Im ordering a new rack adjuster kit.; ordrd 1 W10479761 (Main control) and 1 W10712394 (Rack adjusters) and 1 WPW10327249 (Water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Wayzata, MN 55391
Seth
Job Details: 08/06/2021
lights now working. I replace the LED light module and power supply and power was being sent to all three Siris of LED lights but none of them lit. I found two bad modules on the first two series of lights. The third series of lights has four LEDs and serious I was able to find three of the four tested them all and they were all working as designed. I emptied the fridge and freezer completely I could not find the fourth LEDs shown on the wiring schematic. This last LED that is in series is the cause of the light failure but it is not evident from any documentation where the light is in the fresh food section hour how it can be accessed..; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 25370413417
Near Minneapolis, MN 55427
Phillip
Job Details: 08/06/2021
I verified the ice maker is not functioning. I replaced the wholeIce maker assembly. It ran and filled with water.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PF7A
Near Osseo, MN 55311
Phillip
Job Details: 08/06/2021
The evaporator fan error was on the display. I found the fan was not working. I put into a test mode and the fan worked. I took it out of a test and the fan works and the error is gone. I advised the customer that if it comes back that fan will most likely need to be replaced.
We serviced a
KENMORE REFRIGERATOR
Model 795.73165.610
Near Maple Grove, MN 55311
Phillip
Job Details: 08/06/2021
The whole refrigerator is not cooling at all. The compressor is running but not pumping. The compressor is bad.
We serviced a
GE RANGE- GAS
Model JGP940SCK2SS
Near Plymouth, MN 55446
Seth
Job Details: 08/06/2021
Cooktop not igniting. Blown GFCI due to customer pouring liquids down the infinite switch hole. I reset the GFCI located behind a family portrait and unit worked perfectly.
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F2QWB
Near Rogers, MN 55374
Phillip
Job Details: 08/06/2021
The freezer was not running at all . I found the cold control thermostat was bad. I replaced the thermostat and all is working. Its cooling good. ; used 1 5304513033 (TEMP CONTROL) from stock
We serviced a
GE DISHWASHER
Model n/a
Near Osseo, MN 55311
Seth
Job Details: 08/06/2021
Not cleaning or drying dishes. Burnet wife connector the the heater assy. I re-laced the heater and repaired the wire. The dishwasher is now fixed ; used 1 W10518394 (HEATER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Rogers, MN 55374
Phillip
Job Details: 08/06/2021
"I replaced the evaporator sensor, installed the new heater and installed the new evaporator cover. I pulled the fridge out and installed the new drain pipes. I coiled up the fill line and zipped tied to the back so it doesnt get caught under the wheels. I plugged the unit back in and it started to cool."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8240YW0
Near Saint Michael, MN 55376
Phillip
Job Details: 08/06/2021
"Customer said that water is leaking from the bottom left corner about once every 20 loads. They said theres no rhyme or reason doesnt matter and load size when it leaks. I tip the washer back I found nothing cracked or broken. I ran a diagnostic test three times and water is not leaking I did find signs of water on the upper left-hand side of the cabinet. I did find fabric in the detergent cup, I removed the fabric and cleaned up some of the calcium deposits. Advise the customer that it could be the detergent cup assembly thats the issue."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9600LW1
Near Monticello, MN 55362
Matt
Job Details: 08/06/2021
"Customer complaint is, OVERFILLING, LEAKING FROM BOTTOM, CONTROLPNL LOOSE,SPIN SOUNDS STRANGE. Inspected and tested. Found the pressure sensor hose was plugged, causing it to not read the water level correctly. Cleaned out hose and filled washer 4 times to different levels and it stopped right were it should every time. Control panel right end cap tabs are broken. Needs a new end cap. I let the washer spin out 4 times and it sounds normal and clothes were spun out great every time. I did not find any leaks. Washer is working normal. The end cap comes with both end caps, but they were both for the left side and I need the right side. New part on order. ; ordrd 1 W10820038 (End caps)"
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near Eagan, MN 55123
Delton
Job Details: 08/06/2021
"Replaced hinges, tested and door now opens flat and rack does not slide off. Door opens and closes evenly. Dishwasher is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF5
Near Chanhassen, MN 55317
Nate
Job Details: 08/06/2021
"Needs new Icemaker but I didnt have this one in stock. 5303918277. Ordered one, coming back Wednesday to install. ; ordrd 1 5303918277 (Icemaker)"
We serviced a
GE WASHER TOP LOAD
Model GTW685BSL0WS
Near Maple Grove, MN 55311
Seth
Job Details: 08/06/2021
Customer complains the washer wont complete cycles and makes a weird clicking noise. The lid lock assembly had failed. They replaced it with the latest update and tested both drain and spin and a quick wash cycle. The washer is now fixed; pckd up 1 WH08X32697 (Redesigned Lock assy)
We serviced a
WHIRLPOOL RANGE- GAS
Model WGG555S0BS06
Near Saint Michael, MN 55376
Phillip
Job Details: 08/06/2021
"The customer said that the upper oven would not bake at all. The customer broke the bacon ignitor when inspecting the oven. I replaced the bake ignitor and tested the oven, the oven is heating up perfectly. No other issues found.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
ROPER DRYER- ELECTRIC
Model REX3614PW2
Near Eagan, MN 55121
Delton
Job Details: 08/06/2021
"There is 120v to each leg but outlet does not have 240v it is missing half the power, so the motor runs but not heating. Until power is fixed at outlet or breaker box i cannot fully test dryer.Customer had an electrician out yesterday and they replaced main breaker but apparently there is still issues because dryer is missing power. This will need to be transferred back to an electrician.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model LG5751XFW0
Near Hopkins, MN 55343
Delton
Job Details: 08/06/2021
Model and serial number tag rubbed off. Cannot verify. Appears that gas coils are bad and they are the old ones that would need whole gas valve conversion. Is that standard whirlpool part number? Cannot verify parts information.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE WASHER TOP LOAD
Model WSCR2C90G3WW
Near Eden Prairie, MN 55347
Delton
Job Details: 08/06/2021
"Customer said washer overfilled and kept running and flooded the kitchen down into basement. A lot of water. Found that when testing washer would not stop filling even at small water level (see picture) Found that the water level hose was clogged with gunk and washer did not stop filling. Cleaned out tube and water tub air trap, tested and washer now fills and stops at correct water levels. Also ran cycle with clothe and washer fills, agitates, drains and spins. No leaks. Washer is working good."
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLWW
Near Eden Prairie, MN 55344
Delton
Job Details: 08/06/2021
Timer wont advance and will run continuously. Ordering timer and timer knob and rescheduling.; ordrd 1 We4x832 (Timer) and 1 We1x1263 (Timer knob)
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Eagan, MN 55122
Delton
Job Details: 08/06/2021
Customer said that leaked enough for two towels soaked. Ran test and found a lot of soap suds that coming out of dishwasher and i did I not add soap. I showed customer the suds.Found that they are using the cascade platinum pods which suds up a lot. I explained that the softer water you have less soap you need and suggested to change out soap brands and use less soap.Mechanically dishwasher itself is working good.
We serviced a
KENMORE REFRIGERATOR
Model 25377179504
Near Victoria, MN 55386
Nate
Job Details: 08/06/2021
Had a bad Icemaker. Leaking. Ordered a new one since I didnt have the one we carry on me. Coming back Wednesday to install .; ordrd 1 5304458371 (Icemaker)
We serviced a
FRIGIDAIRE DISHWASHER
Model MISSING
Near Waconia, MN 55387
Nate
Job Details: 08/06/2021
Not filling with water. Customer has a flood safe water line. Replaced with our stock line. Runs great now.; used 1 HOSE-DISHWASHER (KDW672PP 3/8 DISHWASHER HOSE) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 41583410
Near Chaska, MN 55318
Nate
Job Details: 08/06/2021
Washer has been leaking. Put in test mode. Found that the rear bearing is almost detached from washer. Let customer know that its not worth fixing.
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFDG317TIW0
Near Eden Prairie, MN 55347
Nate
Job Details: 08/06/2021
Dryer running really loud. Found a lot of lint buildup in the blower wheel which was causing it to spin off kilter. Cleaned it out and it runs nice and quiet now.
We serviced a
LG WASHER FRONT LOA
Model MISSING
Near Victoria, MN 55386
Nate
Job Details: 08/06/2021
"Drain pump not draining. Really loud. Installed new one. Works great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DRYER- GAS
Model DNSB514GB0WW
Near Big Lake, MN 55309
Matt
Job Details: 08/06/2021
"Customer complaint is, smell inside dryer and making a noise. Inspected dryer and found that it smelled like a dead animal. Took apart dryer and found a mouse in the vent. Removed mouse and tested dryer. Dryer sounds great. Dryer is now fixed."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD87HEDC1
Near Big Lake, MN 55309
Matt
Job Details: 08/06/2021
"Customer complaint is, SQUEAKING NOISE. Inspected and tested. Found the idler pulley was seized up. Quoted customer to install new idler pulley. Customer approved repairs. Installed new pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
KENMORE STACKED WASHER
Model 417.938022
Near Elk River, MN 55330
Matt
Job Details: 08/06/2021
"Customer complaint is, LEAKING & WONT DRAIN. Inspected and tested. Found the washer was draining really slow, so when it went into a spin it overflowed the top of the tub. I took apart the drain pump and hose and they were good. I can get it to drain when I pull the hose partially out of the wall, but when you push it into were it was it drains slowly. The problem is with the plumbing in the wall. Showed customer and advised him to have someone take a look at the plumbing."
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Saint Michael, MN 55376
Matt
Job Details: 08/06/2021
"Customer complaint is, HEARD LOUD SOUND AND NOW WON'T TUMBLE. Inspected and found the idler pulley had melted and fallen off. Quoted customer to install new idler pulley. Customer approved repairs. Installed new pulley and tested. Dryer is working great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
AMANA DRYER- GAS
Model NGD2330AWW
Near Minneapolis, MN 55408
Nate
Job Details: 08/04/2021
The dryer was not heating. Found a couple bad coils. I replaced those and it heats great now.; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE RANGE- GAS
Model JBP23GS1WH
Near Minneapolis, MN 55404
Nate
Job Details: 08/04/2021
"3 burners not coming on. 2 recepticals were melted. Needed a new burner kit. Replaced all 4 recepticals, wiring, and coils. Works great now.; used 1 4392061 (COIL BURNER KIT) from stock"