We serviced a
GE REFRIGERATOR
Model GNS23GSHBFSS
Near Saint Paul, MN 55106
Delton
Job Details: 05/22/2023
"Replaced control board, refrigerator turns on and compressor is running and refrigerator is cooling and working good."
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3626SS
Near Vadnais Heights, MN 55127
Nate
Job Details: 05/22/2023
"Icemaker hasnt been making ice. Found a broken connector on the icemaker assembly. Replaced icemaker and took Icemaker through steps of cycling it and filling it with water. Passed all the steps. Water pressure didnt seem great coming into Icemaker, but if water pressure at home is low itll do that. Both valves work though. Replaced broken flapper."
We serviced a
GE REFRIGERATOR
Model PSS26NGSCWW
Near Big Lake, MN 55309
Matt
Job Details: 05/22/2023
"Customer complaint is, NOT COOLING, FREEZER IS AT 20 DEGREES. Inspected and tested. Freezer is 21F and FF is 42F. The display in the refrigerator also went out and is blank. I removed the evaporator cover and the evaporator only has heavy frost on the first 20-25 percent and then nothing on the rest. The sealed system has failed. Customer is going to replace the refrigerator."
We serviced a
GE RANGE
Model JGB920TEF2WW
Near Saint Paul, MN 55105
Delton
Job Details: 05/22/2023
Found that bake igniter is weak and right on edge of turning on gas but not hot enough to immediately ignite and will get a whiff of gas smell when using oven. Also the customer was using cooking mat on bottom of range that was covering vents and I informed them that the vents cant be covered as that would cause poor air circulation and wont burn cleanly. Customer decided they will replace the igniter themselves.
We serviced a
AMANA RANGE
Model AGS5730BDQ
Near Eagan, MN 55122
Delton
Job Details: 05/22/2023
Found that igniter is weak and not turning on gas. Customer approved estimate. I replaced igniter and cleaned cooktop burners. Tested and oven is heating and cooktop lites. Range is working good.
We serviced a
BEKO++ RANGE
Model PRGR34550SS
Near Vadnais Heights, MN 55127
Nate
Job Details: 05/22/2023
Oven taking a long time to heat. Replaced bad ignitor and within 15 minutes it was 450. I checked each burner and they are good height. Power burner flame is a little higher but where it should be and matches with other beko ranges. Everything operates well now.
We serviced a
LG DRYER
Model DLEX8100V
Near Saint Paul, MN 55105
Nate
Job Details: 05/22/2023
Dryer is dead. Blue to red at the board has continuity. 240 vac at outlet. Black at x561 to white at x562 has 120vac. Same for blue at the blue and black wired relay to white has 120 vac. Black on black and yellow wired relay to white has 120. Needs new main PCB. Quoted for new one. Coming back Wednesday to install. ; ordrd 1 EBR76519513 (Main pcb)
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT800NP/50
Near Eden Prairie, MN 55346
Adam
Job Details: 05/22/2023
This time there the freezer was at 20 degrees. Found the evap all frozen up. Went in test mode the evap defrost worked. The fan was getting power but was iced up and the drain heater ohms out good but wasnt working. Should be at 2 amps and had none. Customer had to leave at 2:30 so wasnt able to test the evap fan needed to be steamed more. Called tech line. He said with the error code E30 you did have a bad ice maker or bad board. So that diagnosis was correct. Because I had to leave wasnt able to test the evap fan. Need help figuring out which board it is for the drain heater. ; states that autho needed
We serviced a
LG REFRIGERATOR
Model LFC23760SW
Near Saint Paul, MN 55117
Nate
Job Details: 05/22/2023
Compressor and fans running but only some frost where the evaporator line comes into the freezer. Sealed system issue. Please contact owner with quote. Its 14 years old so they will probably replace but still would be interested in quote. ; saved tckt
We serviced a
BEKO++ REFRIGERATOR
Model G91626NWLU
Near Victoria, MN 55386
Adam
Job Details: 05/22/2023
Ice maker dropping some ice cubes but also making a sheet of ice in the bucket. These units have the dual ice makers. Found one of the ice maker buckets cycle and the other one doesnt so they both fill and the one is over filling because its not harvesting. Will need new ice maker. Quoted customer blue book and rescheduled. Customer is going to call and check to see if they are under warranty because its been under two years. ; ordrng 1 5931630200 (Ice maker)
We serviced a
LG REFRIGERATOR
Model LFXS29766S/00
Near Minneapolis, MN 55427
Phillip
Job Details: 05/22/2023
The refrigerator is not cooling in both section. The customer said it started last Wednesday and by Thursday it was totally warm. I pulled the fridge out and verified the compressor is running and has zero heat from it. It will need the compressor and filter drier. I quoted $660 if the customer pays by check.for the labor. Please call Lg and get a compressor ordered. Allow 3 hours on return. ; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Blaine, MN 55449
Matt
Job Details: 05/22/2023
"Customer complaint is, REF IS LEAKING WATER OUT OF THE DOOR FROM THE MELTED ICE ON THE ICEMAKER. Customer said the cubes are melting and then leaks water out the dispenser. Inspected and tested. Freezer was 1F, FF compartment was 39F and ice room was 17F. I pulled out refrigerator and theres moisture on the back of the refrigerator behind the ice room and its cold to the touch. I inspected the ice room and everything looked good and the fan is working. Looks like this has the issue with the insulation breaking down in the wall of the refrigerator. Theres no fix for this. ; saved tckt"
We serviced a
BEKO++ REFRIGERATOR
Model G91629NWU
Near North Saint Paul, MN 55109
Nate
Job Details: 05/22/2023
"Texted and called customer because they werent home but no answer. Left message. Fridge was dead when I arrived. Tested for power at the board, but no power. Then while on phone with tech support I checked the molex connector by the inverter, and it wasnt fully plugged in. Looks like the plastic cabinet around the connector is smashed, and even after cleaning spray foam off the molex connector, still cant get it to fully connect securely. Looks like at the factory something happened, they couldnt get it fully connected, they pushed hard on connector and it broke the casing around the connector. I plugged it in as secure as I could and wrapped electrical tape around it, and now fridge is running and cooling. But beko said as long as they didnt have it serviced before, we should call our sales rep for the area and see if they would replace the unit because there is no fix for this. And because it looks like it would have come that way from the factory. DW could you contact our Beko rep on behalf of the customer after we actually connect with customer and see what can be done for replacement? Assuming it hasnt been serviced before? ; saved tckt"
We serviced a
BEKO++ DISHWASHER
Model 7620409580
Near Saint Paul, MN 55116
Delton
Job Details: 05/22/2023
Found that the dishwasher outlet was shorting out and melted the outlet and the plug to dishwasher (see picture) needs new power plug. Ordered part and rescheduling.; ordrd 1 1751592900 (Power plug)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Prior Lake, MN 55372
Delton
Job Details: 05/22/2023
"Replaced top LED light assembly. Tested and now lights up and is working good.; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SGV68U53UC/D5
Near New Brighton, MN 55112
Phillip
Job Details: 05/19/2023
"The dishwasher would not heat. I pulled the dishwasher out and checked the heater. The heater was bad. I quoted for the heat pump. I replaced the heat pump. I ran the dishwasher and it works.
We serviced a
BOSCH DISHWASHER
Model SHE43R55UC
Near Roseville, MN 55113
Phillip
Job Details: 05/19/2023
The customer said the dishwasher would not fill with water. I started the dishwasher and it was draining. I let finish then I powered it off and back on. The dishwasher drain for about a minute then filled with water. The dishwasher started to wash. I canceled the cycle and tried it again. It filled back up and is now working. I left running to wash all the soap out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM04
Near Otsego, MN 55330
Matt
Job Details: 05/19/2023
"Customer complaint is, ICEMAKER NOT WORKING. Inspected and tested. Freezer temperature was -2. Found at least 3 of the wires on the bottom door hinge are severed. Theres not enough room to repair wires. Refrigerator would need a new door to fix this issue."
We serviced a
GE REFRIGERATOR
Model CFE28TSHRSS
Near Saint Michael, MN 55376
Matt
Job Details: 05/19/2023
"Customer complaint is, FREEZING FOOD IN FF. Customer said it seems to only be freezing things when its really full. Inspected and tested. Refrigerator is pretty full and I got temperatures between 42F and 35F at different spots. FF evaporator fan is running, but its a little loud. I pulled out bottom drawer and the FF evaporator cover is cracked. I removed evaporator cover and the foam is water logged and expanding a lot. Customer declined repairs and is just going to use as is for now."
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Falcon Heights, MN 55113
Phillip
Job Details: 05/19/2023
Customer complaint was the dishwasher would not drain. I started the drain cycle and I could hear the motor buzzing. I pulled the drain pump off and found a chunk of food and something else that was very hard stuck in the propeller. I put the pump back in and ran the firmware update and now the dishwasher drains good.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030UW
Near Sartell, MN 56377
Seth
Job Details: 05/19/2023
Not draining. The drain runs 20 ft and lifts 40+ inches. The drain needs to be properly ran with corrugated hose. I quoted re-running the line but they decline and will fix it themselves.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW1
Near Sartell, MN 56377
Seth
Job Details: 05/19/2023
"Customer had turned off the icemaker, I showed her how to turn it back on. The fridge is less than a year old she needs to get service from Frigidaire."
We serviced a
SAMSUNG DRYER
Model DVE45N5300V/A3
Near Waite Park, MN 56387
Seth
Job Details: 05/19/2023
"Drum wont turn. Upon arrival and inspection I found three bad support rollers, and it was full of hair. I cleaned the unit and replaced all four support rollers. The dryer is not working as designed.
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Saint Paul, MN 55116
Phillip
Job Details: 05/19/2023
The customer said the e15 leak code came up while using it. They cleaned the water out and tried it again but it came back. I pulled the dishwasher out and ran it for a while. I found no leaks from underneath. I filled and drained it 6 times. I did find some water dripping from the water line contention on the elbow that screws into the water valve. I replaced the elbow. I tightened the sump screws.
We serviced a
BEKO++ DISHWASHER
Model DDT38532X
Near Maple Grove, MN 55369
Adam
Job Details: 05/19/2023
Installed new air break and cap. Tested multiple times for leaks and let it run for 15 minutes then installed back into where it was mounted before
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNWFWB02
Near Minnetonka, MN 55305
Adam
Job Details: 05/19/2023
Unit leaking and spoiling food. Found multiple things on this unit. But the big one is its a sealed system issue. Frost pattern is gone. Items in freezer arent frozen. Also the fridge door seals are bad; need to replace unit or do sealed system repair
We serviced a
AMANA RANGE
Model AGR5715QSS
Near Minneapolis, MN 55415
Phillip
Job Details: 05/19/2023
The oven would not bake. I found the bake igniter was bad. I quoted for the repair then replaced the igniter. Its working now.
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/20
Near St. Cloud, MN 56301
Seth
Job Details: 05/19/2023
I installed the new facia and tested the dishwasher. The new facia is installed.
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Maple Grove, MN 55369
Matt
Job Details: 05/19/2023
"Customer complaint is, OVERHEATED AND HAS NOT WORKED SINCE. Inspected and tested. Found the fuse was blown. Installed new fuse and tested. Microwave is working great. Microwave is now fixed.
We serviced a
MAYTAG DRYER
Model I FORGOT
Near White Bear Lake, MN 55110
Matt
Job Details: 05/19/2023
"Customer complaint is, TUMBLES BUT NOISY. Inspected and tested. Found the front right roller bushing is shredded. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
GE DISHWASHER
Model GDT665SMN0ES
Near Maple Grove, MN 55311
Phillip
Job Details: 05/19/2023
The dishwasher does not heat. I ran the diagnostics tool and it said it was not heating. I checked the heater and its good. I found the bottom thermostat was tripped. I installed the new thermostat. I ran the firmware update. The door shuts good and it heats in the wash.
We serviced a
GE MICROWAVE
Model PVM1970SR1SS
Near St. Louis Park, MN 55416
Adam
Job Details: 05/19/2023
Customer said one time it kind got stuck on running then it stopped heating all together. Disassembled unit and found a bad fuse. Installed new fuse and now its heating properly. Also notice the switch was getting stuck so replaced all door micro switch now unit is working properly.
We serviced a
GE DISHWASHER
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 05/19/2023
Customer complaint randomly not working or shutting off. I hooked up SmartHQ and it wasnt programmed and couldnt read errors. Installed parts then reprogrammed went through all test and working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Minnetonka, MN 55345
Adam
Job Details: 05/19/2023
Customers complaint unit leaking. Customer said they turned the water off recently and havent really noticed it. Pulled unit out and turned water on to test for leaks. Valves are good. Found a tiny leak from the fill tube. Not enough to cause what they were saying opened the freezer and found some ice on the bottom. The maintenance man said unit was super unleveled and was leaning forward and door wasnt always sealing. Which can cause build up of frost they are going to unplug unit and let defrost over the weekend and then start it back up on Monday. They will think over the fill tube.
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW2
Near Zimmerman, MN 55398
Matt
Job Details: 05/19/2023
"Customer complaint is, E11 ERROR CODE. Inspected and tested. Found the cold water side of the valve has failed. Customer approved repairs. Installed new water fill valve and tested. Washer is working great. Washer is now fixed. Customer has really high water pressure and the cold water valve squeaks a little when it turns on and off."
We serviced a
BOSCH WASHER
Model WAT28402UC/17
Near St. Cloud, MN 56301
Seth
Job Details: 05/19/2023
Failed hot valve. Parts on order.; ordrd 1 00635399 (Valve assy)
We serviced a
KENMORE WASHER
Model 110.296228
Near Saint Paul, MN 55130
Phillip
Job Details: 05/19/2023
Customer said the washer leaks right away. I remove the cabinet front and started the wash machine and right away. Water was leaking out of the bottom of the water valve fill hose. I remove the hose and found a hole in the bottom of it. I glued and taped it for now so I can use it and Im ordering the new hose. ; ordrd 1 WPW10190501 (Fill hose)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Osseo, MN 55311
Adam
Job Details: 05/19/2023
CUSTOMERS COMPLAINT NOT FILLING WITH WATER AND WASHING DISHES. I found unit drained right away and had water to drain. Then it filled but after that. It wouldnt do anything. Found the motor had failed. ; ordrng 1 WPW10605057 (MOTOR/PUMP & SUMP ASSM TALL TUB)
We serviced a
GE WASHER
Model WCSR2090D5CC
Near Minnetonka, MN 55305
Adam
Job Details: 05/19/2023
"Customers complaint not cleaning. I found the timer is getting stuck. When I manually force it through the cycles its working great. Will need a timer. Also customer had unit extremely unleveled. So releveled unit. ; ordrng 1 WH12X10202 (Timer), states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Minneapolis, MN 55416
Phillip
Job Details: 05/19/2023
"The fresh food is not cooling. The back panel is icees up and the fresh food fan is not working. It needs the drain kit, heater and sensor. The customer will unplug it this weekend. ; ordrd 1 DA32-10104N (Temp sensor) and 1 DA82-01415A (Drain kit), pckd up 1 SH502 (Heater)"
We serviced a
KENMORE DISHWASHER
Model 665.14319N412
Near Minnetonka, MN 55305
Adam
Job Details: 05/19/2023
"Unit is doing anything is customers complaint will fill and drain but never kicks on the motor. Checked voltage to the motor when trying to run and is getting 120v. Ohmed out heater from the board and was at 10.3ohms. Heat is good. Unit needs a new motor. ; ordrng 1 W10837026 (Sump assembly), states that autho needed"
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model PSB42YSKBSS
Near Buffalo, MN 55313
Seth
Job Details: 05/19/2023
This is a condemned built in fridge that was purchased on eBay. It appears to be cobble together. talk to Phil before doing anything with this customer and this fridge.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4CW6
Near Cold Spring, MN 56320
Seth
Job Details: 05/18/2023
"Not cooling, Locked up compressor a hard start would not start it. Quoted for new compressor.
We serviced a
KITCHENAID REF BUILT IN++
Model KSSC48QVS02
Near Anoka, MN 55303
Matt
Job Details: 05/18/2023
"Customer complaint is, NOT COOLING. This is a built in refrigerator. Inspected and tested. Freezer was 6F and FF compartment was 60F. I went to put it Into test mode and the display started flashing at me and clicking on the board. I power cycled it and now it doesnt turn on. Needs a new board service kit. Customer approved repairs. Installed new board service kit and tested. Compressor and fans came on and started cooling and display is working and responding. Refrigerator is now fixed."
We serviced a
AMANA REFRIGERATOR
Model ED5LHAXWT00
Near Rice, MN 56367
Seth
Job Details: 05/18/2023
"I replaced the failed optic boards, and tested the ice maker it completed a harvest cycle."
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Saint Stephen, MN 56375
Seth
Job Details: 05/18/2023
I replaced the cracked blower and the locked up motor the dryer is now fixed.
We serviced a
SAMSUNG DRYER
Model DVG50A8600E/A3
Near Mounds View, MN 55112
Phillip
Job Details: 05/18/2023
"The complaint is the clothes do not dry all the way. While I was testing the dryer in a time dry and empty the heat would only stay on for a few seconds. In the service mode it worked just fine. There was an error about one of the thermistors. The air flow is great. I ordered and replaced the main board, all the thermistors and hi limit. I found that it still short cycles with nothing in it on the time dry and normal cycle. I put some wet towels in the dryer then ran it in normal. Now it heats longer and cycles on and off.
We serviced a
FRIGIDAIRE DRYER
Model FFRE4120SW
Near Minneapolis, MN 55417
Delton
Job Details: 05/18/2023
"Cleaned out inside dryer of lint build up and checked and oiled rollers, belt idler wheel. Tested and dryer is heating, running and cycling heat normally. Dryer is working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Minneapolis, MN 55417
Delton
Job Details: 05/18/2023
"Dishwasher is noisy when motor is running in wash cycle. Found that there was a piece of plastic that was hanging though the filter into motor and causing the noise. Cleaned out filter, tested and dishwasher runs quiet. Dishwasher is working good.
We serviced a
GE DISHWASHER
Model GDF620HGJ2WW
Near Minneapolis, MN 55419
Adam
Job Details: 05/18/2023
Unit wont start. Hooked up SmartHQ. Giving a alert message to replace board and UI. Checked door latch just in case it was good and testing well. Quoted blue book for both boards. Customer will think it over and let us know.
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model RF170ADUSX4
Near Minneapolis, MN 55439
Adam
Job Details: 05/18/2023
Freezer drawer not shutting correctly. Found the track was out of place. Adjust rails and then tested; now unit is shutting and opening properly.
We serviced a
GE REFRIGERATOR
Model CWE23SSNHSS
Near Vadnais Heights, MN 55127
Phillip
Job Details: 05/18/2023
The customer said for a couple days the fresh food section was very warm. Today its better. I hooked up the Newfi tool to check fault codes. The fresh food fan feed back error was active 1 day ago. When the fan runs it is little noisy. I removed the fan and spin the blade by hand. There is a rough spot in the motor. I quoted for the repair plus the update. I replaced the fan and updated the board.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Shakopee, MN 55379
Adam
Job Details: 05/18/2023
Customers complaint is that unit not heating. Verified complaint unit is tumbling but no heat. Checked out let unit is getting 240v. Disassembled dryer. Tested heater and all thermostat and thermistor. All good. Checked the centrifugal switch that was good. Found the relay on the board is bad. . She will think it over but leaning towards a new dryer.
We serviced a
LG REFRIGERATOR
Model LSXS26386D/01
Near Saint Paul, MN 55109
Phillip
Job Details: 05/18/2023
The whole unit was not cooling. I tapped into the low side. With the fridge running the low side pressure was 60 psi. I replaced the compressor and drier. I pressurized the system and found no leaks. I purged the system then with the nitrogen. I pulled it down into a deep vacuum and updated the board. I charged the system. I set the temps and advised the customer to wait 6 to 8 hours to put some stuff back in and 24 hours before filling it up.
We serviced a
GE DISHWASHER
Model GDT580SMF8ES
Near Coon Rapids, MN 55433
Matt
Job Details: 05/18/2023
Inspected and tested. Found the flood switch has failed, so the board is not turning on the heating element. Customer is going to replace the switch themselves. Theres some water underneath the dishwasher, so I ran dishwasher for over 20 minutes and never saw it leak. I told customer about this and advised on keeping a eye on it."
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Plymouth, MN 55446
Matt
Job Details: 05/18/2023
"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Dishwasher filled with water and started washing, but was dumping the water out underneath onto the floor. I pulled dishwasher out and found the rubber elbow on the circulation pump is cracked and leaking.
We serviced a
ASKO++ WASHER
Model W2084W
Near Minneapolis, MN 55414
Phillip
Job Details: 05/18/2023
The customer said on Sunday when she was washing a load of maybe towels the washer was making a banging noise in the final spin. I ran a load of towels and it sounded normal today. The basket was tight and it was well balanced.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Saint Paul, MN 55102
Delton
Job Details: 05/18/2023
If i open the door slow the mullion wont fully retract and will hit the door if try and close the door. It appears that the spring might be just a bit weak but i oiled up hinges and now the mullion fully retracts even when door is opened slowly.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Saint Paul, MN 55130
Delton
Job Details: 05/18/2023
Found that it was leaking all over floor as soon as water filled. Found that drain pump housing is cracked and would leak. Looks like it had been leaking for awhile as the water got all over transmission and motor. Transmission bearings are bad and noisy. Motor bearings are bad and noisy. Actuator is shorted and not shifting.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSF
Near Chaska, MN 55318
Adam
Job Details: 05/18/2023
Unit wasnt heating. Found that the igniter took a long time to glow then wouldnt light. Quoted for new igniter. Installed new igniter then tested. Works great.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/18/2023
The timer knob is broken and the timer shaft is very hard to turn. I replaced the timer and knob. Its working good and the customer verified its working good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Osseo, MN 55311
Phillip
Job Details: 05/18/2023
"The customer said the lower rack wheels are falling off, the upper rack rails bind sometimes and there is a white grimy film on the dishes. I verified the wheels are falling off on the lower rack. I replaced all 4 lower rack wheels. The upper rack is rolling good and nothing is broken. I put the dishwasher into a service mode. There are no fault codes. I ran through the whole test cycle, I verified the heater is coming on. I started it on a heavy wash and told the customer to let run the whole cycle empty. I advised them to run the garbage disposal every time before running the dishwasher. The sump is clean."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF6
Near St. Cloud, MN 56301
Seth
Job Details: 05/18/2023
"Freezer icemaker leaks when it fills. I found that they redesigned the icemaker, and it has a new style funnel on it. I quoted replacing it. he declined the repair."
We serviced a
WHIRLPOOL WASHER
Model LSR6132EQ1
Near Farmington, MN 55024
Delton
Job Details: 05/18/2023
"Replaced transmission, clutch and motor coupler. Tested and washer now fills, agitates, drains and spins. Washer is working good."
We serviced a
WHIRLPOOL DRYER STACKED++
Model GGW9200LW1
Near Chanhassen, MN 55317
Adam
Job Details: 05/18/2023
Unit is making loud noise when running. Verified complaint. Disassembled unit and found two bad rollers and the idler is getting worn also. Installed parts. Cleaned out existing lint in unit and then reassembled. Tested the loud banging noise is gone.
We serviced a
JENN-AIR RANGE
Model JES8850BAS
Near Eagan, MN 55122
Delton
Job Details: 05/18/2023
Found that triple element center is bad. Need to replace element. Also ordering infinite switch incase. Oven base pan was warped. I bent it back and now sits flat in oven. Customer apporved estimate. Ordering part and rescheduling.Scheduling extra time for pullout drop in range and pull off whole cooktop.; ordrd 1 W10823718 (Triple burner element) and 1 Wp74010824 (Infinite switch)
We serviced a
GE MICROWAVE
Model JE1590SC001
Near Plymouth, MN 55447
Adam
Job Details: 05/18/2023
Unit isnt heating and making louder then normal noise. Removed unit from built in cabinet. Then disassembled. Removed connector to the test and see if the noise stop. It did. Unit needs a new mag. Dont have to correct one. Called global but they are closed they will call my cell tomorrow or Ill follow up tomorrow morning to get the right one. ;
We serviced a
ASKO++ DISHWASHER
Model 1075253156
Near Hopkins, MN 55305
Adam
Job Details: 05/18/2023
"Soap dispenser isnt opening customers complaint. Found that the dispenser is broken and thats the reason why its not engaging and opening. Will need to call customer with quote. Unable to look up price Dispenser 351287; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Maple Grove, MN 55311
Matt
Job Details: 05/18/2023
"Customer complaint is, DOES NOT SHUT OFF. Inspected and tested. Found the motor relay is stuck on and its running constantly with the door running. Quoted customer $538. to install new board. Customer approved repairs. Part on order. ; ordrd 1 DC92-01729P (Main board)"
We serviced a
SAMSUNG DRYER
Model DV431AGP/XAA-01
Near Woodbury, MN 55125
Delton
Job Details: 05/18/2023
"Motor thermal limit is tripping and cuts power to motor until thermal limit reset and it runs again then stops, then continues that cycle. Needs new motor. OEM motor is expensive (see picture for quote) I looked at amazon and there is a generic version of the motor that is cheaper. Do we offer that to the customer with full warranty?Look into it and decide if we want to do that. Contact and quote customer with ETA.Motor DC31-00055G; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RS277ACRS/XAA
Near Inver Grove Heights, MN 55076
Delton
Job Details: 05/18/2023
"Several parts show NLA. Evaporator is frosting up and blocked fan. I cant get refrigerator into test mode Screen just goes blank. Would need several parts that i suspect that it is the issue since i cant pull of evaporator cover.If parts are found and customer approves estimate the refrigerator will need to be unplugged and defrosted 48 hours before i come back.defrost heater DA47-00247h; evaporator fan motor DA31-00146E; sensor DA32-10109W; control board DA41-00546A; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE WALL OVEN++
Model PLEB30T9FCB
Near St. Cloud, MN 56301
Seth
Job Details: 05/18/2023
"Seven has multiple issues no broiling in the bottom oven and very slow to heat in the upper oven. Upon arrival and inspection, I found evidence of the self clean being used recently. I pulled off the user interface and owned out all the elements and they were good. I could find no physical part failures I quoted a relay board. part is on order.; schdld next appmnt for 5/24 WED !"
We serviced a
WHIRLPOOL WALL OVEN++
Model WOC95EC0AS00
Near Maple Grove, MN 55311
Matt
Job Details: 05/18/2023
"Customer complaint is, COMBINATION OVEN- OVEN IS OVERHEATING IN BAKE. Inspected and tested. Temperature sensor ohmed out good, bake element ohmed out good, broil element was open. I tried the broil element and it never got hot even though there was 240V. I started preheating oven and found the broil relay is stuck on all the time. This is going to need a new broil element part number WPW10260252 and board part number WPW10632435. Quoted customer $810. to install both. Customer approved repairs. Parts on order. I want 2 hours for this and a hour for the dryer, so 3 hours total for both. ; ordrd 1 WPW10260252 (Broil element) and 1 WPW10632435 (Oven relay board)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Chanhassen, MN 55317
Adam
Job Details: 05/17/2023
"Randomly will stop working. Light will indicated light will flash and time will be flashing. They got a E2 good once. Went through test mode everything is working right. Bosch tech line recommendation is new door latch and board. Door latch kit 10008141Power module 12028528; snapped 3 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LSXS26326S/02
Near Coon Rapids, MN 55433
Matt
Job Details: 05/17/2023
"Customer complaint is, NOT COOLING. Inspected and tested. Both compartments are 57F. Compressor and fans are running. I removed the evaporator cover and theres no frost on evaporator. The compressor/sealed system has failed. Refrigerator isnt quite 5 years old yet. The copper supply line was crushed and kinked when I pulled the refrigerator out. I showed this to the customer. I told customer we would call with a quote on replacing the compressor. ; saved tckt"
We serviced a
KITCHENAID ICEMAKER++
Model KUIC15NRTS1
Near Buffalo, MN 55313
Seth
Job Details: 05/17/2023
"Icemaker doesnt make ice. I found it ran and did try to make ice but the ice tray did not freeze up consistently, it was spotty. It had low draw on the amps. Please quote a sealed system; saved tckt"
We serviced a
GE REFRIGERATOR
Model GNS23GSHBFSS
Near Saint Paul, MN 55106
Delton
Job Details: 05/17/2023
Compressor not running. Not getting power to compressor. Control board is shorted. Customer approved estimate. Ordering control board and rescheduling.; ordrd 1 Wr55x23924 (Control board)
We serviced a
WHIRLPOOL DRYER
Model WGD9050XW1
Near Saint Michael, MN 55376
Phillip
Job Details: 05/17/2023
The dryer drum would not spin. I found the idler pulley was bad and the belt was not able to spin. It needs the belt and idler pulley. I quoted for the whole rebuild kit. I replaced the parts with the kit. The dryer sounds real good now. I also shortened and straightened the dryer duct.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Osseo, MN 55311
Matt
Job Details: 05/17/2023
"Customer complaint is, THE WATER HAS STOPPED SPRAYING DURING A WASH CYCLE. THE CONTROL PANEL WORKS FINE. Inspected and tested. Circulation motor is just humming. I removed pump and found the filter is shredded. Installed new sump assembly and tested. Dishwasher is is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB
Near Minneapolis, MN 55407
Adam
Job Details: 05/17/2023
Customers complaint LEAKING A LOT OF WATER INSIDE THE FRIDGE and TO WARM. Found unit has a sealed system leak. Ice cream was warm. Freezer isnt getting cold enough and unit continues to run. Then freezes the top of the fresh food area. Unit needs sealed system repair.
We serviced a
GE DISHWASHER
Model GDT665SMN2ES
Near Saint Michael, MN 55376
Phillip
Job Details: 05/17/2023
The dishwasher was loose and slightly pulled out when I arrived. The customer said it was not draining and shutting off in the cycle. I ran a code check and the no drain fault was stored. I removed the drain pump and found something plastic stuck in the pump. I removed the object and ran the firmware update. Its working good and now drains.
We serviced a
AMANA REFRIGERATOR
Model ABC2037DEB
Near Andover, MN 55304
Phillip
Job Details: 05/17/2023
replaced the main control board. Since this is a basement fridge primarily used for drinks and pizzas, ice or ice cream I made set calibration adjustments to the freezer and the fresh food section. It should start to work a lot better now.
We serviced a
ASKO++ WASHER
Model W6424W
Near Minneapolis, MN 55408
Adam
Job Details: 05/17/2023
Making loud noise during spin and banging. Inspected shocks. Shocks are good. Put unit in a spin and the bearing is loud and was giving a burnt rubber smell. Unit needs a new bearing and maybe spider.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHT189WHKM3
Near Mendota Heights, MN 55118
Delton
Job Details: 05/17/2023
Customer said that refrigerator stays around 42 and freezer is around 15-20 degrees and doesnt get colder than that. Refrigerator and fans are running. I looked at evaporator and found that there is a sealed system leak as there is only %15 frost pattern. Also the refrigerator door does not close smoothly and that door hinge is bent and bottom of door hits bottom of refrigerator floor causing friction and have to push door shut. I informed customer of sealed system leak and due to costs of repair customer will replace refrigerator.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Minneapolis, MN 55445
Matt
Job Details: 05/17/2023
"Customer complaint is, DISHWASHER WILL NOT RUN COMPLETE CYCLE, THINKS THE DOOR POPS OPEN DURING THE CYCLE. Inspected and tested. Found the door doesnt always stay latched and will pop open. It feels like its being pushed open, but I cant find anything in the way holding it open. The hinges look good. Installed new door latch and strike and still not closing tight. I installed both new door hinges and now its closing great. Dishwasher is now fixed.
We serviced a
BEKO++ RANGE
Model PRDF34550SS
Near Minneapolis, MN 55419
Adam
Job Details: 05/17/2023
Unit has gas leak. They said right front burner. Turned gas on put a bunch of bubble solution on every joint all good. Checked the back nothing. Was getting a lite smell from the regulator valve in the back and found the one part loose. Retighten then tested I couldnt smell anything now.
We serviced a
BOSCH DISHWASHER
Model SHAZAR55UC/08
Near Becker, MN 55308
Seth
Job Details: 05/17/2023
Leaking. The supply valve had a spraying leak in the wall behind the dishwasher. He will call a plumber.
We serviced a
SAMSUNG DRYER
Model DV448AEP/XAA
Near Becker, MN 55308
Seth
Job Details: 05/17/2023
"Not tumbling, failed idler was replaced. The dryer is now fixed."
We serviced a
MAYTAG WASHER
Model MVWCA16FW0
Near Big Lake, MN 55309
Seth
Job Details: 05/17/2023
"Washer is not washing smells like burning. I found 12 coins binding the agitator, I removed them. I tested it and the shift actuator had failed. I replaced it and tested the washer it is now working as designed.
We serviced a
LG REFRIGERATOR
Model LFXS24623/01
Near Big Lake, MN 55309
Seth
Job Details: 05/17/2023
I defrosted and cleaned the drain valve. I cleared out the tray it was full of debris.the fridge is now fixed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Seth
Job Details: 05/17/2023
"I bypassed the siphon break and tested the dishwasher, filling, pumping draining it ran as designed ."
We serviced a
WHIRLPOOL DRYER
Model Wgd9470wl2
Near Excelsior, MN 55331
Adam
Job Details: 05/17/2023
Unit giving F70 error which is a board communication to the display and some times F1 which is a bad board relay. Disassembled unit to get to board found the relay still looked good. The display plug clip to hold it in was busted and could be causing the display to give an error. Made sure all plugs were tight and secured. Reassembled and test its working with out error.
We serviced a
HAIER REFRIGERATOR
Model HRQ16N3BGS
Near Saint Paul, MN 55104
Delton
Job Details: 05/17/2023
Replaced evaporator fan. Tested and is now blowing air to refrigerator. Refrigerator is working good.
We serviced a
WHIRLPOOL DRYER
Model GGW9200LW1
Near Otsego, MN 55330
Matt
Job Details: 05/17/2023
"Customer complaint is, NOT DRYING CLOTHES. Inspected and tested. Found the heat setting was set to air only. Turned heat on and now its heating great for over 20 minutes. Airflow on outside of house is 18mph. Dryer is working great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near St. Louis Park, MN 55426
Phillip
Job Details: 05/17/2023
"Today I replaced the temp sensor, I installed the heater, I installed the heater strap and drain tubes. I set the temps to 0 and 37 and made sure the energy saver is turned off.
We serviced a
GE MICROWAVE
Model DVM7195SK3SS
Near Osseo, MN 55311
Adam
Job Details: 05/17/2023
Unit isnt heating. Removed the board. Tested all thermostats and switches. All were good. Replaced the diode then tested. Now its heating well. Unit had a bad diode.
We serviced a
BEKO++ RANGE
Model SLDF30540SS
Near Woodbury, MN 55125
Delton
Job Details: 05/17/2023
"Replaced listed parts, replaced all parts to do with nuisance sparking. Tested and once burner is lit it no longer sparked. Burners are working good."
We serviced a
KENMORE DISHWASHER
Model 665.13222N413
Near Minneapolis, MN 55423
Delton
Job Details: 05/17/2023
Found that heating element is bent and blocking spray arm from spinning. I was able to bend heaing element back in place to lay flat and secure. Ran test and heating element is working and spray arm is spinning. Dishwasher is working good.
We serviced a
KENMORE DISHWASHER
Model 665.165742
Near Burnsville, MN 55337
Delton
Job Details: 05/17/2023
Not getting water into dishwasher when starting cycle. Found that float was stuck in up position and cut power water valve. I pushed it down and it is now free floating and water now fills and dishwasher functions are working good. I showed customer what to look for if it happens again. Dishwasher is working good.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Saint Paul, MN 55116
Delton
Job Details: 05/17/2023
"Refrigerator not cooling. At room temperature 66 degrees. Compressor is running, pulling .5 amps and no frost pattern. Standard LG bad compressor. Informed customer that the office will check and see if LG will cover parts and we will call back with estimate and ETA for sealed system repair.; saved tckt"