Service History 69 - Omega Force Appliance Repair

We serviced a

JENN-AIR WALL OVEN++

Model GET ME

Near Otsego, MN 55330

Matt

Job Details: 02/02/2024

"Customer complaint is, NOT WORKING. Customer said the top oven broil element was stuck on and wouldnt go off unless they turned the breaker off. Inspected and tested. Found the transformer on the relay board is fried. Theres 2 boards and I cant figure out which one it is on the parts diagram for a part number. I need the board thats on the right side and controls the top oven. I attached pictures of the board needed, and removed it just in case we need to send it in. Can someone find this board, or get me information to send this one in. Please schedule me 2 hours on my return trip. ; saved tckt"

We serviced a

LG WASHER STACKED++

Model WM2501HWA

Near Buffalo, MN 55313

Matt

Job Details: 02/02/2024

"Customer complaint is, LEAKING OUT THE DOOR? OR FRONT SOMEWHERE. This is a stacked washer. Inspected and tested. Found the door gasket has a hole in it. Quoted customer $436. to install new door gasket. Customer approved repairs. This is a stacked washer, and theres not enough room in here to get my cart in here to remove the dryer, so customer is going to remove it before I come back. Customer requested return trip for Monday February 12. Please schedule me 2 hours. ; ordrd 1 4986ER0004G (BELLOWS)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622NSU

Near Saint Paul, MN 55104

Ivan

Job Details: 02/02/2024

"The customer complained that the unit is freezing vegetables. Upon investigation, it was found that the damper motor is not functioning, causing the cold air to transfer from the freezer to the refrigerator. Additionally, the condenser fan motor is making loud noises and will need replacement. Here is the list of parts to be ordered from Dey:Part Number: 241600906 - DAMPER ASSYPart Number: 241639502 - BLADE-CONDENSER FAN242018301Frigidaire MOTOR-CONDENSER FAN; ordrd 1 241600906 (DAMPER ASSY) and 1 242018301 (MOTOR-CONDENSER FAN) and 1 241639502 (Frigidaire BLADE-CONDENSER FAN)"

We serviced a

LG DRYER

Model DLGX7901BE

Near Eden Prairie, MN 55344

Nate

Job Details: 02/01/2024

Leaving black marks on clothes. I took apart the dryer. SQ had sent a new drum and lint filter. I replaced both. Also vacuumed out dryer and cleaned it. Vent wasnt attached. Attached that too. The vent in the back inside of the dryer is rusty and charred and Im certain thats causing the majority of the stains. I cant find the part number. I included a picture of it and circled it on parts diagram. Too blurry to see part number though. DW can you find the part number and get authorization? ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near St. Cloud, MN 56303

Brandon

Job Details: 02/01/2024

"Customer states the ice maker is not working, removed the ice bucket and cover found ice maker mold had no water in it, the fill tube had ice on the end of it, removed the ice. The ice issue could have been a plugged water filter the customer changed it before I got there. The thermistor on the ice maker tested out of range. Tested the door switch and it seems to be not always closing all the way when the door is closed. Quoted the customer both the switch and ice maker. Customer is going to monitor the ice maker. If it starts making ice they will call , other wise the repair is approved ; ordrd 1 W11384469 (Switch) and 1 W10873791 (Ice maker)"

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV1645TS

Near Ramsey, MN 55303

Phillip

Job Details: 02/01/2024

"When it runs it makes a loud hum and no heat. It will need the magnetron and diode. I called global microwave to get the part number but got no answer. I listed the OEM parts. Please call Global and get the part numbers then contact the customer with a quote. I called the landlord and told him it will be at least 265 dollars more to fix. He would like a quote. These are the Frigidaire part numbers. Magnentron 5304509470Dioed 5304509479; snapped 1 QuickPics, states that autho needed"

We serviced a

AMANA WASHER

Model LW6501W2

Near Saint Paul, MN 55104

Ivan

Job Details: 02/01/2024

"The machine broke a belt, likely due to the customer washing a mat floor . I have ordered a belt kit for the repair from DEY. The part number is 959P3.; ordrd 1 959P3 (SPEED QUEEN IDLER LEVER/BELT KIT)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

"Fan in freezer has been loud the last week and getting louder. I took temps. Its 29.4 in freezer and 45 in fresh food. Took evaporator cover off in freezer and found evaporator encased in ice. I put it into service mode and thermistors all passed test, and in defrost the heater came on. Sizzled. I steamed off evaporator, and looked up bulletins. Theres a bulletin for this issue. Consulted with RJ. Doors are lined up, seals are good, and drawers/baskets are good. Explained to customer that it either has a sealed system issue, or needs a kit. Ticket estimate for kit attached. They will think about it and get back to us. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ2

Near Elk River, MN 55330

Matt

Job Details: 02/01/2024

"Customer complaint is, NOT GETTING UP TO TEMP. Inspected and tested. Found the bake element is fried. Quoted customer $291. to install new element. Customer approved repair. Part on order. ; ordrd 1 W10779716 (ELEMENT - BAKE (STANDARD))"

We serviced a

BEKO DISHWASHER

Model 7664269580

Near Oakdale, MN 55128

Ivan

Job Details: 02/01/2024

"I installed a water valve, and it is functioning well for filling and draining. However, in dry mode, the clock continues to run, but the motor never starts. I confirmed that the door switch works, but during the visit, I noticed a lot of water splashing onto the motor and the control board. I would like to order both units, but it's more likely the main motor because I see 120v coming in, but it won't start. To play it safe, I would also like to order the control board. Please order the following parts for the customer. It would be best to order the complete motor assembly. Here is the list of parts:Part Number: 1510153380Description: MAIN BOARDQuantity: 1Condition: ST (Standard)Type: Electronic CardPart Number: 1762650200Description: ATLANTIS MOTORQuantity: 1; saved tckt"

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Golden Valley, MN 55416

Phillip

Job Details: 02/01/2024

"The washer does not spin out every time we ran a normal and filled it up with water. The washer filled then we ran a drain and spin. The washer drains good and fast. While the basket moves back and forth there is a loud clicking sound in the basket. When I spin the basket by hand I can hear the sound. The motor is good and the shocks are good. It will need a basket bearing rebuild. ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE DISHWASHER

Model GDF640HSM0SS

Near West Saint Paul, MN 55118

Ivan

Job Details: 02/01/2024

"Upon investigation, it has been found that the U/I (User Interface) is not responding. To correct this issue, customer want to move forward with repair . I ordered part from Dey WD21X32006 - S/WD21X31898 CONFIGURED UI BOA; ordrd 1 WD21X32006 (WD21X32006 - S/WD21X31898 CONFIGURED UI BOA)"

We serviced a

LG REFRIGERATOR

Model LFXS26596S/01

Near Corcoran, MN 55340

Matt

Job Details: 02/01/2024

"Customer complaint is, FREEZER IS NOT GETTING COLD. Inspected and tested. FF compartment temperature is 54F and freezer is 45F. Compressor and fans are all running. I removed the evaporator cover and theres no frost on evaporator. The compressor has failed. This is not covered by WHE. Customer would like a quote on replacing compressor. ; saved tckt"

We serviced a

BOSCH DRYER STACKED++

Model WTW87NH1UC/02

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

"Not heating much and giving E63 error. Called Bosch tech support and they helped me get it into test mode. After 10 minutes of running compressor in test mode, temp only went up 3 degrees, and then compressor shut off. Pressure in system. Tech support thought sealed system but after further analysis said we need to replace the power module first and make sure that isnt the issue, since power to compressor is cutting out. Part is 10025122. Also, tenant wants door moved to left side of dryer. Will need to redo wiring so that it runs to right side where latch will now be located. Cant find anyone who has board. Can someone see if they can locate this board and if so, order and schedule return visit, preferably later in day since units can not be entered prior to 9am?; saved tckt"

We serviced a

BOSCH MICROWAVE

Model HMB50152UC/01

Near Golden Valley, MN 55416

Phillip

Job Details: 02/01/2024

"The microwave sparks from the wave guide when it runs. I removed the cover and found the magnentron antenna was burnt and the wave guide is chard. I think a new mag will eventually fail because of the wave guide. The customer said the wave guide cover has been replaced 2 other times because they were burnt up. She had the old one I took a picture of. ; snapped 6 QuickPics, states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

"Customer said its not filling. Actually found that it fills, but doesnt circulate. Took off front panel to test voltage to motor. Found 120 volts, but plug had actually disconnected. Connected it nice and tight, and made sure its clipped in. Now it runs great. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Mound, MN 55364

Adam

Job Details: 02/01/2024

Customer complaint unit not cooling properly. Found in the freezer the back evaporator wall full of frost. Steamed frost got to the wearing was able to test getting 120 V to the heater out heater. It is bad will need new heater assembly ordered new part and rescheduled. ; ordrd 1 W11650661 (DEFROST HEATER AND LIMIT (CALROD))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Chanhassen, MN 55317

Adam

Job Details: 02/01/2024

Customers complaint is unit is making nice its not switching from crush to cube so its always giving them cube ice found that the solenoid that shift it is not engaging. It is getting power to it so it needs a new solenoid. Called and left voicemail with quote for new solenoid. Attached to invoice estimate to do repair all necessary. Photos needed. No parts have been ordered.; saved tckt

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS117TW01

Near Minneapolis, MN 55439

Phillip

Job Details: 02/01/2024

"The dryer intermittently will not heat. I get 120 at the main coil. If I tap on the coil the igniter glows and the dryer heats. I replaced the coils and it still acts up. If I tap on the valve it will work. Im now other whole gas valve assembly. The rear rollers are also squeaky. Im ordering the rollers. ; used 1 5303931775 (COIL KIT) from stock, ordrd 1 D517609 (Gas valve assembly) and 1 RB170002 (Roller kit)"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Maple Grove, MN 55369

Phillip

Job Details: 02/01/2024

The dryer will not start or do anything. I tested the fuses and door switch and ended up finding a bad timer knob. I used another knob for now and now it works. The knob is cracked. I will ship the knob out to the customer to install. I cleaned out the blower and found nothing else wrong with the dryer. The dryer is a little louder than normal but it works fine. Please bill for the total. ; ordrd 1 WE01X24552 (Timer knob)

We serviced a

BOSCH MICROWAVE

Model HMC80251UC/01

Near Chanhassen, MN 55317

Adam

Job Details: 02/01/2024

"customer complaint of microwave is dead, and will not start up we starting the breaker. its looking like the 20 amp fuse has blown usually from the door switches pulled unit out on oven dolly, disassembled unit tested switches from one bad door switch. Theres a service Fulton for the switches. They updated switches and holders recommending new switches and holders from Bosch. Customer approved installed part tested multiple times working properly reassembled tested again working great.

We serviced a

GE RANGE

Model JGB860SEJ6SS

Near Saint Michael, MN 55376

Matt

Job Details: 02/01/2024

"Customer complaint is, CENTERPOINT SAID THERE IS A GAS LEAK INSIDE THE UNIT. Inspected and tested found its leaking from the fitting just after the regulator. I tightened up fitting and retested. No more leaks. I started preheating oven and turned all the burners on and then tested again and still not leaking. Range is testing good."

We serviced a

LG RANGE

Model LSGL6335F/00

Near Blaine, MN 55434

Phillip

Job Details: 02/01/2024

The led display was going out and not all the buttons were working. I installed the part that was sent. Its all working good now.

We serviced a

LG WASHER STACKED++

Model WKE100HVA

Near Eden Prairie, MN 55346

Nate

Job Details: 02/01/2024

"Washer leaked all over floor and down into garage. I filled the washer 5 times and let it agitate each time, and it never leaked a drop. I can see on the front that water has leaked down the front from the door. I cleaned a bunch of scum off of the bottom of the door glass. Possible that and hair allowed water to run out the whole cycle. No rips or tears in gasket, the bearing is good, and all water seems to have come from either front or left side behind it, or both. When I drain the water, it often times siphons back after draining out. Couldnt tell for sure if water is backing up but it sounds like it is, possibly all the way to the top of the drain and then siphons back out into washer. Possible it totally backed up and spilled over."

We serviced a

KENMORE DISHWASHER

Model 665.17012402

Near Sartell, MN 56377

Brandon

Job Details: 02/01/2024

"Returned with the part installed, checked for leaks, found no leaks ran unit for 5 minutes. Found no issues"

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Blaine, MN 55449

Phillip

Job Details: 02/01/2024

The dishwasher had the e01 flood error and was running the drain pump. I pulled the dishwasher out and found the water inlet tower was loose and water was pouring out the side. Pushed it back in and made sure the nut was tight. I reinstalled the dishwasher and its working good.

We serviced a

GE DRYER

Model GTX42GASJ2WW

Near Maple Grove, MN 55369

Matt

Job Details: 02/01/2024

"Customer complaint is, RUNS BUT WILL NOT HEAT. Inspected and tested. Dryer is heating, but is getting extremely hot and I had to shut it off when it got to 270F. I disconnected the vent and heat is cycling between 190F and 110F on high heat. The problem is with the vent. The vent is the foil material and looks like its that the whole way to the outside and its 20 feet plus. I advised customer to have the vent replaced before using."

We serviced a

WHIRLPOOL DRYER

Model LGR8857EQ2

Near Maple Grove, MN 55311

Matt

Job Details: 02/01/2024

"Customer complaint is, GAS DRYER NOT HEATING. Inspected and tested. Found the thermal fuse was blown. I removed the bulkhead and its packed full of lint. Customer approved repairs. Installed new thermal fuse and cleaned out bulkhead and back of dryer. Tested and dryer is heating great and cycling between 190F and 105F with vent disconnected and airflow is 36mph on back of dryer. With vent connected the heat is cycling between 220F and 110F. Dryer is now fixed. I recommend customer have vent cleaned.

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

Making a grinding sound. Found a metal object stuck between drum and front bearing. Removed object after taking front off. Now it runs nice and quiet.

We serviced a

KENMORE DRYER

Model 110.70722991

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

"Not heating. Found bad gas coils. Replaced the coils, vacuumed out dryer, cleaned and oiled rollers. Cleaned out vent, and adjusted vent going outside since it wasnt totally lined up with exit outside the house. Now it vents nice and strong. Heating great.

We serviced a

BOSCH WASHER STACKED++

Model WAW285H1UC/26

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

"Washer giving E18 error. They have run a drum clean cycle a few times and each time they get an E18 with lots of suds and water left at the end. 33% of the regular cycles they have some standing water at the end. Called Bosch tech support. When I ran a drum clean this morning, there were a large amount of suds. They said that there should be none after a drum clean was run last night. Customer says they use a half inch of detergent in cover of bottle per load, and loads arent dirty. They do a ton of laundry. Its HE detergent. Appears there is a build up of detergent residue causing over suds issues now. Customer will buy afresh, clean the tub, and cut back on detergent. Filter is clean and drain pump drains great when I put on drain. 6 month old unit. Brand new."

We serviced a

SAMSUNG RANGE

Model NE58F9500SS/AA

Near Excelsior, MN 55331

Adam

Job Details: 02/01/2024

"Customer complaint is display is dead after self clean top of the unit working properly. Usually this is caused from a trip thermostat excess thermostat, tested and found that the thermostat was bad cold did bluebook for a new one disassembled unit replaced thermostat reassembled tested working properly now.

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP113TW01

Near Excelsior, MN 55331

Adam

Job Details: 02/01/2024

"Complaint is it taking long then the other washer next to it. They fill the same amount of the laundry and about 16 minutes longer. Called Techline. He said it could be just the soap or how long takes to fill or drain time. He said that will never be right. Went through test mode everything worked properly. Only thing I can find is some shake which goes away once it gets up to speed. Techline suggests having customer clean unit and not watch the clock. Its an estimated time and long as its working it could be number of things. Had them fill unit for a full normal load started on a normal Eco like they normally do timed it with the timer itself. It ran two minutes longer than the timer itself so nothing too crazy. I have nothing I can find wrong with the unit. Just suggestion of cleaning it with the cleaners once a month watching what kind of soap theyre using, and how much soap they are using.

We serviced a

LG RANGE

Model LDG4315ST/00

Near Saint Paul, MN 55102

Ivan

Job Details: 02/01/2024

"Installed a new fan motor. After testing cycles, the unit heats up quickly, and there are no more flames on the back of the cover."

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near Victoria, MN 55386

Adam

Job Details: 02/01/2024

Installed part from last diagnosiS. Tested multiple times made sure it was working properly was also getting a little bit of an ice dam so steam that out made sure that was cleared and the defrost drain pan. Everything now is working great let customer know if they have any issues to let us know.

We serviced a

KENMORE RANGE

Model 79031073100

Near Sauk Rapids, MN 56379

Brandon

Job Details: 02/01/2024

"Customer stated they smelled gas and had issues keeping temps in the oven. Tested the amp draw on the igniter found it low, replaced the igniter cycled tested the unit preheated and stayed running"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Golden Valley, MN 55416

Phillip

Job Details: 02/01/2024

The dryer would not start. I found. The belt was off. The idler pulley locked and failed. I replaced the pulley and vacuumed out the dryer. The dryer works good now.

We serviced a

LG DRYER

Model DLEX3370R

Near Eden Prairie, MN 55347

Adam

Job Details: 02/01/2024

"Customer complaint is stuff catching on lint tray. Clothes are caring. Also they were having a little issues with dry time. They said they kind of figured out the dry time with they had energy saver on. I did explain about the energy saver and it will not dry clothing properly or fully, especially on more full loads. Also, customer has unit in a built-in and no access to dryer vent from the one side. He would have to cut an access door into the cabinet so you could direct the dryer vent properly so it does not kink up. Hes getting airflow about 11 mph. Unit is a short bent its not dirty I think its just because its kinking up. He knows what he needs to do now for that issue looked at the lint trap and found there was a bunch of lint inside the lint trap to the blower, cleaned it all reassembled and now working properly. No need for parts. Nothing was broken."

We serviced a

LG DRYER

Model DLGX7901BE

Near Eden Prairie, MN 55344

Nate

Job Details: 02/01/2024

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near St. Cloud, MN 56303

Brandon

Job Details: 02/01/2024

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV1645TS

Near Ramsey, MN 55303

Phillip

Job Details: 02/01/2024

We serviced a

AMANA WASHER

Model LW6501W2

Near Saint Paul, MN 55104

Ivan

Job Details: 02/01/2024

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ2

Near Elk River, MN 55330

Matt

Job Details: 02/01/2024

We serviced a

BEKO DISHWASHER

Model 7664269580

Near Oakdale, MN 55128

Ivan

Job Details: 02/01/2024

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Golden Valley, MN 55416

Phillip

Job Details: 02/01/2024

We serviced a

GE DISHWASHER

Model GDF640HSM0SS

Near West Saint Paul, MN 55118

Ivan

Job Details: 02/01/2024

We serviced a

LG REFRIGERATOR

Model LFXS26596S/01

Near Corcoran, MN 55340

Matt

Job Details: 02/01/2024

We serviced a

BOSCH DRYER STACKED++

Model WTW87NH1UC/02

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

We serviced a

BOSCH MICROWAVE

Model HMB50152UC/01

Near Golden Valley, MN 55416

Phillip

Job Details: 02/01/2024

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Mound, MN 55364

Adam

Job Details: 02/01/2024

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Chanhassen, MN 55317

Adam

Job Details: 02/01/2024

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS117TW01

Near Minneapolis, MN 55439

Phillip

Job Details: 02/01/2024

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Maple Grove, MN 55369

Phillip

Job Details: 02/01/2024

We serviced a

BOSCH MICROWAVE

Model HMC80251UC/01

Near Chanhassen, MN 55317

Adam

Job Details: 02/01/2024

"customer complaint of microwave is dead, and will not start up we starting the breaker. its looking like the 20 amp fuse has blown usually from the door switches pulled unit out on oven dolly, disassembled unit tested switches from one bad door switch. Theres a service bulliton for the switches. They updated switches and holders recommending new switches and holders from Bosch. Customer approved installed part tested multiple times working properly reassembled tested again working great.

We serviced a

GE RANGE

Model JGB860SEJ6SS

Near Saint Michael, MN 55376

Matt

Job Details: 02/01/2024

We serviced a

LG DISHWASHER

Model LDF7774BD

Near St. Cloud, MN 56303

Brandon

Job Details: 02/01/2024

"Customer stated the unit was not draining all the water out all the time. Also was getting a code 0E from time to time. Customer had already bypassed the air gap. Ran unit for 10 minutes 3 times testing the drain. Found no issues, the pump seems loud, will compare the sound with the other unit when new pump arrives. At this time the customer will run the unit"

We serviced a

LG RANGE

Model LSGL6335F/00

Near Blaine, MN 55434

Phillip

Job Details: 02/01/2024

The led display was going out and not all the buttons were working. I installed the part that was sent. Its all working good now.

We serviced a

LG WASHER STACKED++

Model WKE100HVA

Near Eden Prairie, MN 55346

Nate

Job Details: 02/01/2024

We serviced a

KENMORE DISHWASHER

Model 665.17012402

Near Sartell, MN 56377

Brandon

Job Details: 02/01/2024

"Returned with the part installed, checked for leaks, found no leaks ran unit for 5 minutes. Found no issues"

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Blaine, MN 55449

Phillip

Job Details: 02/01/2024

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Rogers, MN 55374

Matt

Job Details: 02/01/2024

"Customer complaint is, LEAKING WATER IS POURING OUT BASE OF DOOR - SEAL WAS REPLACED. HAS WATER DAMAGE ON THE FLOOR. Inspected and tested. Found the lower spray arm is cracked causing it to leak from the door. Customer is going to replace it himself."

We serviced a

GE DRYER

Model GTX42GASJ2WW

Near Maple Grove, MN 55369

Matt

Job Details: 02/01/2024

We serviced a

WHIRLPOOL DRYER

Model LGR8857EQ2

Near Maple Grove, MN 55311

Matt

Job Details: 02/01/2024

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

Making a grinding sound. Found a metal object stuck between drum and front bearing. Removed object after taking front off. Now it runs nice and quiet.

We serviced a

KENMORE DRYER

Model 110.70722991

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

We serviced a

BOSCH WASHER STACKED++

Model WAW285H1UC/26

Near Eden Prairie, MN 55347

Nate

Job Details: 02/01/2024

We serviced a

SAMSUNG RANGE

Model NE58F9500SS/AA

Near Excelsior, MN 55331

Adam

Job Details: 02/01/2024

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP113TW01

Near Excelsior, MN 55331

Adam

Job Details: 02/01/2024

We serviced a

LG RANGE

Model LDG4315ST/00

Near Saint Paul, MN 55102

Ivan

Job Details: 02/01/2024

"Installed a new fan motor provided by the office. After testing cycles, the unit heats up quickly, and there are no more flames on the back of the cover."

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near Victoria, MN 55386

Adam

Job Details: 02/01/2024

Installed part from last diagnosis fan was definitely not working once installed. Tested multiple times made sure it was working properly was also getting a little bit of an ice dam so steam that out made sure that was cleared and the defrost drain pan. Everything now is working great let customer know if they have any issues to let us know.

We serviced a

KENMORE RANGE

Model 79031073100

Near Sauk Rapids, MN 56379

Brandon

Job Details: 02/01/2024

"Customer stated they smelled gas and had issues keeping temps in the oven. Tested the amp draw on the igniter found it low, replaced the igniter cycled tested the unit preheated and stayed running"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Golden Valley, MN 55416

Phillip

Job Details: 02/01/2024

The dryer would not start. I found. The belt was off. The idler pulley locked and failed. I replaced the pulley and vacuumed out the dryer. The dryer works good now. ; used 1 DE634A (PULLEY) from stock

We serviced a

LG DRYER

Model DLEX3370R

Near Eden Prairie, MN 55347

Adam

Job Details: 02/01/2024

We serviced a

MAYTAG DRYER

Model MGDB725BW0

Near Saint Paul, MN 55119

Ivan

Job Details: 01/31/2024

"Machine has several issues; it will not heat up at all due to a bad ignitor, gas coils, and thermostat. Also, someone installed the main belt incorrectly. There is a new gas valve that is not the original part for the machine, and both coils were shorted out, blowing the thermostat fuse. I recommend cleaning up the vent as it is full of lint. After the repair, I tested the cycle, and it heats up well with no more issues

We serviced a

BLOMBERG++ RANGE

Model BGR24102SS

Near Minneapolis, MN 55401

Nate

Job Details: 01/31/2024

Replaced bad door glass panel. Works great now.

We serviced a

LG MICROWAVE

Model LMV1831ST/00

Near Minneapolis, MN 55406

Nate

Job Details: 01/31/2024

Replaced bad main PCB because UI glitches. Works great now.

We serviced a

ROPER DRYER

Model GL6050VW0

Near Maple Grove, MN 55311

Matt

Job Details: 01/31/2024

"Customer complaint is, GAS ISSUE, ONLY TURNS THE GAS ON IN THE ROOM DURING RUNNING THE DRYER. SMELL OF GAS. Customer is shutting off the valve on the inside of dryer when not using. I turned valve on and didnt smell anything. I applied the liquid leak detector to the valve and cant find anything leaking. I ran dryer for 20 minutes and its working perfectly and heat is cycling between 225F and 120F. Im not finding any leak."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Big Lake, MN 55309

Matt

Job Details: 01/31/2024

"Customer complaint is, WATER LEAK FROM THE RIGHT HAND SIDE. Inspected and tested. I started a normal cycle and after 20 minutes it started to drip from the right hinge area. It looks like its running down the right side of the door and leaking by the hinge. The bottom door gasket has been replaced already and looks good. The door gasket looks good, but has some white residue on the right side. They sent a door gasket, so I replaced it. I ran it for another 10 minutes and never saw it leak. The door is closing perfectly and feels nice and tight. The hinges look good. I dont know what else we could replace if it continues to leak."

We serviced a

LG DISHWASHER

Model LDF5678SS

Near Ramsey, MN 55303

Phillip

Job Details: 01/31/2024

"The dishwasher was pulled out and not installed when I arrived. The customer said it had the drain error and started to leak under the dishwasher. The dishwasher sits in a peninsula and has a rubber hose that extends the drain hose. I hooked up a cord to the dishwasher and poured water inside. Then ran the drain cycle and the dishwasher is draining. Perfectly fine. Advise the customer that the extra drain tube and the fact that has no high loop couldve caused the drain issue and the dishwasher couldve overfilled and that water leaked out. Also, they have a older copper waterline connected to the dishwasher. It looks like it has been leaking. Advise the customer to shorten the drain line and get a new water supply line."

We serviced a

LG REFRIGERATOR

Model LRFDS3016S/01

Near Andover, MN 55304

Phillip

Job Details: 01/31/2024

The customer said there is a buzzing sound from the freezer and the FF code pops up on the display. The ff means the freezer fan is not working. The customer said when he opens the freezer door the noise stops. I removed the freezer drawer and then removed the freezer evaporator cover. There was frost building up around the ice maker fan. I replaced the whole cover. While I was putting the drawers back in I found the side rails were not snapped in. That could have caused the drawer to not seal tight and allow warm air to leak in. I made sure the rails are snapped in tight. No more issue found.

We serviced a

LG REFRIGERATOR

Model LRMDC2306S

Near Minneapolis, MN 55419

Nate

Job Details: 01/31/2024

"Replaced bad Icemaker. Cycled it, now it cycled and filled and didnt leak."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Chanhassen, MN 55317

Adam

Job Details: 01/31/2024

"Customer complaint is washer will trip GFI. Customer stated it happened in the middle of the cycle the first time it did it was able to reset it and finish the cycle. The last two times had to start it twice to finish. The cycle always seem like it was in the middle closer to going to the spin, on arrival, I put the unit in the spin cycle and it tripped the breaker right after it locked the lid so thinking it might be the lid. Lock unhooked the lid lock controls started unit and still tripped the breaker next put it back together unhooked the motor and unit ran through just fine hooked the motor back up started working unplugged unit waited 30 seconds plugged unit back in went through test mode. Everything is working out properly and not tripping the GFI, Im able to put it in wash mode spin drain

We serviced a

ASKO++ DISHWASHER

Model DFI652

Near Excelsior, MN 55331

Adam

Job Details: 01/31/2024

Installed parts from last diagnosis once they were installed test multiple times to make sure there wasnt any leaks or any other issues going on but everything is working properly

We serviced a

BEKO RANGE

Model SLGR30530SS

Near Eden Prairie, MN 55344

Nate

Job Details: 01/31/2024

"Burners ignite with crazy flames. Shoot out weird directions. Found the burner covers on in reverse or not seated down all the way. I adjusted them so theyre seated correctly. Also, they have a cover lying on the cook top that alters the air flow. I took that off. It was there to keep things clean. Now all burners ignite great and air flow and flames are perfect."

We serviced a

MAYTAG RANGE

Model MISSING

Near Eden Prairie, MN 55346

Nate

Job Details: 01/31/2024

"Doesnt pre heat on lower oven. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 350 within 10 minutes.

We serviced a

ASKO++ DISHWASHER

Model D5634

Near Wayzata, MN 55391

Adam

Job Details: 01/31/2024

Install new door seal from last diagnosis from being torn once installed tested multiple times make sure was working properly once it was working properly reassembled tested again. No leaks and working properly.

We serviced a

LG WASHER

Model WM3500CW

Near Plymouth, MN 55446

Adam

Job Details: 01/31/2024

Customer complaint is leaking out of dispenser now. Replace new dispenser and drawer once installed tested multiple times and test test each valve and each dispenser. Everything is working properly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VBO

Near Clear Lake, MN 55319

Brandon

Job Details: 01/31/2024

"Customer states the fresh food compartment is not cold the freezer is fine.Found the freezer completely frozen up, the vents going to the refrigerator full of ice, removed the cover in the freezer steamed the frost and ice out, cleaned out the water. Informed customer to wait 24 for it to fully cool."

We serviced a

ASKO++ WASHER

Model 461611/02

Near Minnetonka, MN 55305

Nate

Job Details: 01/31/2024

"Replaced bad fuse, user interface, and bower button and board. Works great now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Rice, MN 56367

Brandon

Job Details: 01/31/2024

"Returned checked ice maker, tube not in the mold correctly, cleaned out ice, removed the maker and drawer and made sure tube was in the correct spot;"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near St. Cloud, MN 56301

Brandon

Job Details: 01/31/2024

Customer states the unit will turn off the middle of a cycle. Ran unit with clothes in it and the unit stopped and coded out a No water flow error removed the covers to find out what valve to order ; ordrng 1 205547P (Water)

We serviced a

LG DISHWASHER

Model ADFD5448AT

Near Minneapolis, MN 55406

Nate

Job Details: 01/31/2024

"When in use it will stop and flash all the display lights and become unresponsive. Per the LG tech site this corresponds with moisture getting behind panel and causing the display board to go wacky. I need the display board and panel assembly. Took panel off and didnt see clear signs of active moisture but dishwasher also hasnt been used today and when I start it it starts fine, which matches with what id expect while board is dry. I attached photos of display board and panel. Also of part numbers. DW can you verify these are the correct numbers? And get authorization? ; O-emld tckt"

We serviced a

SPEED QUEEN WASHER

Model AWNE92SP113TW01

Near Wayzata, MN 55391

Adam

Job Details: 01/31/2024

"Install new water valve from last diagnosis once installed tested multiple times to make sure it was working properly and no leaks. Customer also wanted me to try to adjust and tweak the door so it was not rubbing on the top of the unit. Use the air wedge to adjustand tweak it up enough so it was not rubbing anymore. Customer still isnt fully happy and would like a new door hinges and hinges mount. They slow plastic bushing that goes around the metal rod hinge. Bushing 33446RT hinge 36437Lt hinge 36513 Lid 203575; ordrng 1 36513 (HINGE), ordrd 2 33446 (BUSHING)s and 1 203575W (LID/DOOR REPLACEMENT) and 1 36437 (HINGE rt)"

We serviced a

KITCHENAID RANGE

Model KGSS907SSS00

Near Long Lake, MN 55356

Adam

Job Details: 01/31/2024

"Call Tamara has had another provider out there and they cannot figure out whats going on as a replace control board and other parts unit wont bake everything else work properly when you put it to bake here try to spark, but nothing is working when Im finding is that the wiring is badso I quoted for new wiring and new igniter and rescheduled; ordrng 1 WP9760229 (IGNITER - OVEN GLOW) and 1 WP9762904 (SPARK SWITCH HARNESS)"

We serviced a

SAMSUNG DRYER

Model DVG50R5400V/A3

Near Otsego, MN 55301

Matt

Job Details: 01/31/2024

"Customer complaint is, NOT HEATING. Inspected and tested. Found the gas was shut off in the basement. I turned gas on and now its heating and cycling between 235F and 110F on high heat. Dryer is working great. Dryer vents out the second story. I recommend customer have vent cleaned."

We serviced a

BOSCH WASHER STACKED++

Model WFVC6450UC/29

Near Albertville, MN 55301

Matt

Job Details: 01/31/2024

"Customer complaint is, MAKING A LOUD SQUEAKING NOISE ON THE WASH AND SPIN CYCLE - PUMP WAS CLOGGED 3WKS AGO - CLEANED. Inspected and tested. Washer drum is shaking and vibrating really bad with nothing in it and its transferring the noise to the bottom of the casing. Looks like the rear spider support is starting to fail causing excessive vibration. Customer is just going to use as is and see what happens."

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Bloomington, MN 55425

Ivan

Job Details: 01/31/2024

"Customer complained that they will not move forward with the repair. During the visit, I found out that the unit needs a new lid switch, as it was mechanically faulty. In order to fix the issue, a new one is required.

We serviced a

MAYTAG WASHER COIN OP++

Model MISSING

Near Minneapolis, MN 55414

Nate

Job Details: 01/31/2024

"Washer not on. Power at outlet. Found the plug wasnt inserted all the way into the wall outlet. I plugged it in, inserted $1.50 into the coin slot, and now it runs great.