Service History 68 - Omega Force Appliance Repair

We serviced a

KENMORE WASHER TOP LOAD

Model ?

Near Minneapolis, MN 55427

Delton

Job Details: 05/20/2021

Assisted Nate on servicing a washer

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHEXNS00

Near Maple Grove, MN 55311

Phil

Job Details: 05/20/2021

The lights on the optic boards are flashing. It most likely needs new optic boards. We stock these. (by FW)

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2235251

Near Minneapolis, MN 55427

Nate

Job Details: 05/20/2021

"Not spinning. Found a bad splutch and hub assembly. Replaced both, removed a ton of change from washer. Ran, agitates, drains, and spins great now.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDG6000AWW

Near Apple Valley, MN 55124

Phil

Job Details: 05/20/2021

"The motor comes on and runs but the clothes do not tumble. Ordered a belt.

We serviced a

Fisher Paykel WASHER TOP LOAD

Model GWL15

Near Minneapolis, MN 55407

Phil

Job Details: 05/20/2021

The machine will not drain. Ordered drain pump.

We serviced a

GE REFRIGERATOR

Model CFE29TSDBSS

Near Maple Plain, MN 55359

Phil

Job Details: 05/20/2021

Fresh food section is warm.

We serviced a

WHIRLPOOL RANGE- GAS

Model SF272LXTD2

Near Otsego, MN 55301

Phil

Job Details: 05/20/2021

The FR burner valve is completely broken. Ordered a new one.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Eden Prairie, MN 55346

Phil

Job Details: 05/20/2021

The unit is not draining. He disconnected it at the disposal and only had a little trickle coming out.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, MN 55447

Nate

Job Details: 05/20/2021

"Adjuster Roller assemblies are bad. Put 4 new on, works great now."

We serviced a

JENN-AIR RANGE- DUAL FUEL

Model JDR8895AAS

Near Saint Michael, MN 55376

Matt

Job Details: 05/20/2021

"Customer complaint is, TOP OVEN STEAMS ALOT & TRIPS OUT RED LIGHT & SHORTED CONTROL BOARD? TRIED TO RESET, UNPLUGGED. Found the board is fried. The vent in the back was back to far, causing the steam to vent onto the board. Adjusted vent to were it needs to be. Customer approved repairs. Installed new board and tested. Range is now fixed."

We serviced a

FRIGIDAIRE DISHWASHER

Model n/a

Near Maple Grove, MN 55369

Nate

Job Details: 05/20/2021

"Dishwasher leaking. Found the turbidity sensor out of place. Seal and sensor look good. Used special red glue to give it an extra good seal. Reset sensor in place. Ran dishwasher, no leaks. Could see that the way the water line was running next to the sensor, is what knocked it out. Also found a wire that was rubbing against the door hinge, because of how the wire was mounted. Moved the wire and wrapped electrical tape around the exposed wire section. Runs great now."

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGMC3065PFE

Near Minneapolis, MN 55443

Nate

Job Details: 05/20/2021

"Oven initially heats up to preset temp (eg 350). Then it gradually cools down. Doesnt hold temp. Ran oven on bake, set to 350. Heated to 350 but then dropped down in temp and never rose back up. It has a bad board. Relays are failing. Customer has to get repair approved by warranty company. 3rd party company.

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG510S0AS1

Near Brooklyn Center, MN 55430

Nate

Job Details: 05/20/2021

"It running. Bent door hinges. Replaced hinges, runs great now."

We serviced a

LG RANGE- GAS

Model LRGL5823S/00

Near Minneapolis, MN 55422

Nate

Job Details: 05/20/2021

"Fan not running on air fry. Fan tested as open. Replaced, ran on air fry, fan runs great now."

We serviced a

KENMORE DRYER- GAS

Model 110.730121

Near Minneapolis, MN 55427

Delton

Job Details: 05/20/2021

"Replaced gas line, no more gas leak. Dryer is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TD2

Near Minneapolis, MN 55411

Delton

Job Details: 05/20/2021

Freezer cold but fridge is warm. FOund that the evaporator fan motor is bad and not running. Customer approved estimate. Ordering part and rescheduling.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, MN 55416

Delton

Job Details: 05/20/2021

Replaced drain pump and cleaned out drain line. Tested and dishwasher now drains full force and is workin good.

We serviced a

AMANA REFRIGERATOR

Model ASD2526VES00

Near Chanhassen, MN 55317

Delton

Job Details: 05/20/2021

"Found that there sheet of ice build up on bottom of freezer. Found that the evaporator drain is clogged and when refrigerator goes into defrost it leaks onto bottom of freezer and leaks onto floor. Defrosted and unclogged drain tube, tested and drains into drip pan and no longer leaks. Refrigerator is working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Saint Michael, MN 55376

Matt

Job Details: 05/20/2021

"Customer complaint is, ICE MAKER NOT SENDING OUT ICE. Found the ice maker has failed. Part on order.

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTB/AA

Near Maple Grove, MN 55311

Phillip

Job Details: 05/20/2021

My notes said it leaks during the cycle. I ran for about 35 min and I never saw leak from the bottom underneath just from the center under the door. The bottom inner door seal is ripped pretty bad on both sides of the door. That inner door looks to be NLa and very expensive. He said that a maintenance guy thought is was leaking from a sensor underneath. I never saw that just the ripped door seal to be the main issue.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV48H7400EW/A2

Near Saint Michael, MN 55376

Matt

Job Details: 05/20/2021

"Customer complaint is, HAS POWER BUT WONT START. Found the idler pulley had failed. Customer also wanted me to switch the door swing. Installed new idler pulley and switched the door swing. Tested dryer and its working great. Dryer is now fixed.

We serviced a

MAYTAG DRYER- GAS

Model MGDC215EW2

Near Minneapolis, MN 55439

Delton

Job Details: 05/20/2021

"Dryer works, heats and drys clothes but has gas smell. Found that the they have a lot of painting and staining in house that is causing dryer to smell like kerosene because it is burning off the fumes. I explained to customer until house is aired out, any heat source will cause the kerosene smell because of the fumes in the house.Dryer itself is heating and working good."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.248523

Near Minneapolis, MN 55417

Delton

Job Details: 05/20/2021

"Washer wont drain/spin. Found that lid switch plastic broke and not sensing that lid is shut. Replaced lid switch, tested and washer now drains and spins. Washer is working good.

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG231LVS1

Near Big Lake, MN 55309

Phil

Job Details: 05/20/2021

The igniter glows but the oven does not heat. unit needs a new igniter.

We serviced a

VENTAHOOD VENT HOOD

Model n/a

Near Saint Michael, MN 55376

Matt

Job Details: 05/20/2021

"Customer complaint is, NOISY-WITH COVER ON. Found the fan blade was not completely round. I was able to bend it back into shape and tested it. It sounds great now. Vent hood is now fixed."

We serviced a

JENN-AIR RANGE- GAS

Model JGS8860BDP

Near Elk River, MN 55330

Matt

Job Details: 05/20/2021

"Customer complaint is, RIGHT FRONT BURNER NEEDS TO BE LIT MANUALLY- OVEN MAKES WEIRD THUMPING NOISE. Found the front right and rear right burner ignitor electrodes are cracked. Needs two new electrodes. I cant get the front one off,so Im ordering the whole burner head. The oven ignites and heats great, but when it goes out theres a little poof. Oven is propane and they tend to do this more. Otherwise oven is working great. Installed new burner head with electrode on front right burner and electrode on the rear right burner. Tested burners and there working great. Range is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2866PFDA

Near Elk River, MN 55330

Matt

Job Details: 05/20/2021

"Customer complaint is, ICE MAKER LEAKING WATER. Customer just wanted me to confirm that the water is shut off to the refrigerator, because he doesnt want to use the ice maker anymore. I pulled out refrigerator and confirmed that the water was shut off."

We serviced a

KENMORE REFRIGERATOR

Model 596.755224

Near Albertville, MN 55301

Matt

Job Details: 05/20/2021

"Customer complaint is, THINKS THERMOSTAT WENT OUT. Found the board has failed. Customer approved repairs. Installed new jazz board and tested. Compressor and fans came on and started cooling. Refrigerator is now fixed.

We serviced a

GE REFRIGERATOR

Model PSHS6RGXCDSS

Near Osseo, MN 55311

Phillip

Job Details: 05/20/2021

I removed the rear main control and found a burn spot on the back of it. I replaced the main board. The ice and water dispenser good now. All is working good. It sounds better.

We serviced a

GE RANGE- ELECTRIC

Model JB640MP1BS

Near Osseo, MN 55311

Phillip

Job Details: 05/20/2021

I replaced the front left burner switch. I tested all the switches and they all work good.

We serviced a

MAYTAG WASHER TOP LOAD

Model SAV515DEWW

Near Medina, MN 55340

Phillip

Job Details: 05/20/2021

I found a hole in the drain hose. The hose is running on the leveling leg support and it cut a hole in the drain hose.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF209AWW/XAA

Near Plymouth, MN 55446

Phillip

Job Details: 05/20/2021

The washer was full of water but the tub was also very loose and moves up and down. I advised the customer it would need a tub job and would be better to replace the washer.

We serviced a

LG WASHER FRONT LOA

Model WM3700HVA/01

Near Plymouth, MN 55446

Phillip

Job Details: 05/20/2021

The rear of the door gasket was pulled out past the clamp. I had to remove the whole front and put it all back together.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Champlin, MN 55316

Phillip

Job Details: 05/20/2021

The wash pump motor is not pumping water at all. I replaced the wash pump motor and ran through a diagnostic cycle. Its all working good now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSLTHE ICE

Near Maple Grove, MN 55311

Phillip

Job Details: 05/20/2021

There was a huge block of ice building up under the evaporator again. I cleared all the ice out. I cleared the defrost drain. I put the heater strap for the whirlpool fridge on the heater and put down the drain. I made the hole in the bottom aluminum bigger so water can drain easier. There is no water leaking down from the ice maker and the ice maker has the updated fill tube that prevents water from splashing out.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800XQ4

Near Brooklyn Center, MN 55429

Phil

Job Details: 05/19/2021

The machine will fill and drain but the main motor never does anything. The lid also never locked.

We serviced a

WHIRLPOOL MICROWAVE

Model MISSING

Near Maple Grove, MN 55369

Phil

Job Details: 05/19/2021

The unit is dead. The model is rubbed off. It appears the switch is bad and it needs a fuse.

We serviced a

SAMSUNG DRYER- GAS

Model DV219AGW/XAA

Near Minneapolis, MN 55443

Nate

Job Details: 05/19/2021

"Not running. Found a broken belt. Replaced, vacuumed dryer, oiled rollers. Runs and heats great.

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model GBD307PDS09

Near Minneapolis, MN 55446

Nate

Job Details: 05/19/2021

Bake element in upper oven has a crack in it. Ordered new element and quoted customer for that element.

We serviced a

KITCHENAID MICROWAVE

Model KHMS2040WSS-0

Near Minneapolis, MN 55446

Nate

Job Details: 05/19/2021

Not heating. Microwave is drawing 10 1/2 Amps but not heating. Which would be a bad magnetron.

We serviced a

GE RANGE- ELECTRIC

Model jbp65mm2bs

Near Plymouth, MN 55446

Nate

Job Details: 05/19/2021

"Front right burner not working. Replaced element, works great now."

We serviced a

GE RANGE- ELECTRIC

Model PS978ST1SS

Near Minneapolis, MN 55446

Phil

Job Details: 05/19/2021

The upper oven does not bake or broil. Needs new relay board.

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Minnetonka, MN 55343

Phil

Job Details: 05/19/2021

The lights on the display are flashing and the unit is not cooling properly. Ordered a new main board.

We serviced a

LG REFRIGERATOR

Model lfxs20596s

Near Big Lake, MN 55309

Phil

Job Details: 05/19/2021

"The unit is not making any ice. When I looked at the fridge, the ice bin was full and everything looked good. I suspect the linear compressor is failing and they are getting inconsistent temps. They have a thermometer and are going to check the temps over the next few days and report back to us. The unit was manufactured in 8/2018.

We serviced a

KITCHENAID DISHWASHER

Model KUDP01FLSS3

Near Osseo, MN 55311

Phil

Job Details: 05/19/2021

The dishwasher is at the end of a penninsula. They had water coming out the back and left side of the cabinets.

We serviced a

GE DRYER- ELECTRIC

Model DBVH520EJ2WW

Near Big Lake, MN 55309

Phil

Job Details: 05/19/2021

The dryer does not dry right and shuts off mid cycle after running a few loads. The are going to clean the vent and run a load with the vent disconnected and let us know if they have more issues.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHF2399PF4

Near Big Lake, MN 55309

Matt

Job Details: 05/19/2021

"Customer complaint is, LOWER ICE MAKER NOT MAKING ICE WTR POOLS AT BTM OF FRZR MELTS & LEAKS ON FLOOR. Found the evaporator defrost drain was plugged, causing the water to spill out onto the bottom of the freezer and onto the floor. Defrosted evaporator pan and cleaned out drain. Ice maker was off. I turned it on and it cycled and filled with water. Refrigerator is now fixed."

We serviced a

MAYTAG WASHER FRONT LOA

Model MFW9700SB1

Near Becker, MN 55308

Matt

Job Details: 05/19/2021

"Customer complaint is, door seal needs to be replaced. Found the door seal is ripped. Needs a new seal.

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Big Lake, MN 55309

Matt

Job Details: 05/19/2021

"Customer complaint is, Not working / no power- EC LE. Found the circulation pump had burnt out and the molex connector on the side was melted. Needs a new circulation pump and wire harness.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF3

Near Plymouth, MN 55446

Nate

Job Details: 05/19/2021

Temperature fluctuates wildly between 20? and 40? or 50? in the fresh food section. Replaced the air damper assembly and the main control board. Ran it through full test mode and everything tests well. Thermistor for fresh food is relatively close to where it is supposed to be as far as temperature and resistance goes. Icemaker was not working recently but that would be because temperature has been so high lately.

We serviced a

LG WASHER FRONT LOA

Model WM3570HWA

Near Saint Michael, MN 55376

Matt

Job Details: 05/19/2021

"Customer complaint is, POWER BUTTON NON RESPONSIVE- CUST SAYS ITS LOOSE. Found the power button was loose. Took apart control panel and fixed button. Reassembled and tested. Washer is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C6XYY00

Near Saint Michael, MN 55376

Matt

Job Details: 05/19/2021

"Customer complaint is, EXTRA LOUD NOISE. Found the FF compartment evaporator was a ball of ice. Needs a new evaporator thermistor, and a evaporator insulation and fan assembly.

We serviced a

GE DRYER- GAS

Model DJXR433GG1WW

Near Maple Grove, MN 55311

Nate

Job Details: 05/19/2021

"Dryer not drying. It ignited great for me but I dont know if coils are failing after a half hour. Replaced coils. Also found bad belt. Replaced that, along with a broken start switch. Couldnt test airflow outside since it vents on roof, but ran with vent disconnected and temp inside was 180 after 5 minutes. Then ran with vent connected and it only gets up to 150 before cutting out. Told customer they need to get vents cleaned. Airflow issue. Lubricated bearing and vacuumed out dryer. Runs great.

We serviced a

AMANA WASHER TOP LOAD

Model NAV2335AWW

Near Brooklyn Park, MN 55429

Nate

Job Details: 05/19/2021

"Gets super out of balanced. Snubber ring is worn down. Needs new springs too possibly. If springs are still loose after replacing snubber, then replace springs too.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF455ARGSGR/AA

Near Osseo, MN 55311

Phillip

Job Details: 05/19/2021

I replaced the main board and ran a rinse cycle. It ran all the way through without stopping.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Minneapolis, MN 55412

Nate

Job Details: 05/19/2021

"Food all freezing in fresh food. 31 degrees in fresh food. Tested fresh food thermistor, tests at 8 kilo ohms, which is way off. Should be 16. Ordered new sensorwell. Coming back to install.

We serviced a

ELECTROLUX DRYER- GAS

Model EIMED60LT4

Near Loretto, MN 55357

Phillip

Job Details: 05/19/2021

I tried to remove the blower wheel but the center of it just cracked and crumbled. Now I need the blower wheel assembly 137552300. The part shows only available at the vendor. Since I have to order that part now I also want 2 new rollers. The front left is a little worn.

We serviced a

LG DRYER- ELECTRIC

Model DLEX3370W

Near Minneapolis, MN 55438

Delton

Job Details: 05/19/2021

"Replaced door, tested and dryer door shuts and is heating and working good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF2A

Near Minnetonka, MN 55345

Delton

Job Details: 05/19/2021

Dishwasher not draining. Found that drain pump is running but only pushing water out at a trickle. Drain pump is bad also drain hose looks like it is full of crud.

We serviced a

KENMORE DRYER- GAS

Model 110.730121

Near Minneapolis, MN 55427

Delton

Job Details: 05/19/2021

Needs new gas line/fitting. Getting part and scheduling call for tomorrow.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US

Near Minneapolis, MN 55408

Delton

Job Details: 05/19/2021

"LC error, leak sensor. FOund that drain pump had broken glass jamming the pump and not draining out water. Removed glass, tested and dishwasher now drains and is working good."

We serviced a

SAMSUNG WASHER FRONT LOA

Model NOT AVAILABLE

Near Minneapolis, MN 55406

Delton

Job Details: 05/19/2021

Inner tub broken and hitting sides of outer tub causing damage to tub and boot. Uneconomical to repair. Informed customer and they will get new one.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5640XW0

Near Minneapolis, MN 55417

Delton

Job Details: 05/19/2021

"Getting basket speed fault. Appears to be control board as its doing weird things, cannot get into service mode, if i do it locks up. Ordering control board and actuator.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23INSS00

Near Eagan, MN 55123

Delton

Job Details: 05/19/2021

Customer said they had water on floor and warped floor. I ran 3-4 gallons through dispenser and tested ice maker and did not find any leaks. I informed customer that i did not find any leaks. They will keep an eye on it and call back if leaks happen again.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Elk River, MN 55330

Matt

Job Details: 05/19/2021

"Customer complaint is, WATER LINE NOT CONNECTING AFTER TRIED TO REPLACE FILTER. Customer said it was leaking none stop and they had to shut the water off. Inspected and tested. I could not find any leaks. The only thing I can think of is maybe the filter wasnt put in right. I ran about a gallon of water through the dispenser and it never leaked."

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG515S0ES0

Near Eden Prairie, MN 55347

Paul

Job Details: 05/19/2021

"Fixed lighting issue

We serviced a

GE WALL OVEN- ELECT

Model PT956S0M1SS

Near Eden Prairie, MN 55347

Paul

Job Details: 05/19/2021

Ordered Temp sensor

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Chaska, MN 55318

Paul

Job Details: 05/19/2021

"Installed 2 hoses, replaced leaking pump, and diverter. And main board for door detection issue. Issues fixed.

We serviced a

GE REFRIGERATOR

Model ZISS42DCASS

Near Victoria, MN 55386

Paul

Job Details: 05/19/2021

Installed fan issue fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Waconia, MN 55387

Paul

Job Details: 05/19/2021

Complaint was unit not washing. Needs wash pump ordered part.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Maple Grove, MN 55311

Phillip

Job Details: 05/18/2021

The dishwasher drains into a siphon break. I cleaned out the siphon break. I ran the dishwasher and drained it . No issues and its not leaking.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW0

Near Plymouth, MN 55447

Nate

Job Details: 05/18/2021

"Needed new pan. Replaced, and also raised legs to max length, because they said they heard a little scraping on an oversized load. Ran it with two big blankets, it filled, agitated with plenty of clearance, and spun. Runs great.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Maple Grove, MN 55311

Phillip

Job Details: 05/18/2021

The ice maker will not make ice. I ran some ice maker test but it would not cycle. I found almost all the wires broken down at the bottom of the door. I advised the customer that it would need a door to repair the issue and the warranty does not cover a new door.

We serviced a

WHIRLPOOL RANGE- GAS

Model WEG730H0DS0

Near Otsego, MN 55330

Matt

Job Details: 05/18/2021

"Customer complaint is, F8 E0 ERROR CODE. Found the cooling fan has failed. Customer approved repairs. Installed new cooling fan and tested. Range is now fixed."

We serviced a

MAYTAG WASHER TOP LOAD

Model SAV5150DEWW

Near Medina, MN 55340

Phil

Job Details: 05/18/2021

There was quite a bit of water under the unit. The hot water hose looked rusty and there was rust water running down the back of the machine.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRA25FKSS00

Near Plymouth, MN 55441

Phil

Job Details: 05/18/2021

The condenser fan and compressor are not turning on. They are controlled by the same wire coming off the board. Sent Nate a board.

We serviced a

BOSCH DISHWASHER

Model SHXM65W55N/01

Near Minneapolis, MN 55446

Nate

Job Details: 05/18/2021

"Dishwasher was dead when I got here. Found a charred terminal block. Replaced block and bad power cord. Ran, runs great now."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Corcoran, MN 55340

Nate

Job Details: 05/18/2021

"DishWasher had a bad control board. Replaced, runs great now."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2889279

Near Minneapolis, MN 55429

Nate

Job Details: 05/18/2021

"Not finishing cycle. Found a bad transmission, clutch, agitator dogs, and screws on lid switch. Runs great now."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV175QFA

Near Elk River, MN 55330

Matt

Job Details: 05/18/2021

"Customer complaint is, KEEP BLOWING FUSES, CUST REPLACED ABOUT 10 OVER 2 YEARS. NOW ITS BLOWING EVERYTIME. Found the switch holder was wore down, causing their to be a lot of play in the door. If you touched the door while it was running, it would blow the fuse.

We serviced a

GE WASHER FRONT LOA

Model GFW450SPM1DG

Near Monticello, MN 55362

Matt

Job Details: 05/18/2021

"Customer complaint is, WONT drain and will not restart in order for it to drain. Found the dispenser diverter motor assembly was getting caught up and not turning. I removed the whole assembly and reassembled. Washer is now working great. I told customer to use it and see if that takes care of the problem. If it still acts up I think we should order a new dispenser diverter motor assembly.

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model LGEF3045KFB

Near Saint Michael, MN 55376

Matt

Job Details: 05/18/2021

"Customer complaint is, OVEN WONT HEAT- OR REACH TEMP OR HOLD TEMP. Found the board is fried. Customer is going to look into replacing it and will call us if they want to fix it.

We serviced a

JENN-AIR RANGE- DUAL FUEL

Model JDR8895AAS

Near Saint Michael, MN 55376

Matt

Job Details: 05/18/2021

"Customer complaint is, TOP OVEN STEAMS ALOT & TRIPS OUT RED LIGHT & SHORTED CONTROL BOARD? TRIED TO RESET UNPLUGGED. Found the board is fried. The vent in the back was back to far, causing the steam to vent onto the board. Adjusted vent to were it needs to be. Customer approved repairs. Part on order.

We serviced a

GE REFRIGERATOR

Model PSHS6RGXCDSS

Near Osseo, MN 55311

Phillip

Job Details: 05/18/2021

The fridge will not dispense ice or water. When you press the paddle the whole display goes blank. I also notice it sounds like the compressor or fan in the back was going low and high. The main rear board is failing and causing the issues. Im ordering the rear main board.

We serviced a

GE RANGE- ELECTRIC

Model JB640MP1BS

Near Osseo, MN 55311

Phillip

Job Details: 05/18/2021

The switch for the front left burner is shorting. When they turn the burner to off it doesnt always do anything and just stays on. Im ordering the burner switch.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYE6

Near Osseo, MN 55311

Phillip

Job Details: 05/18/2021

The washer motor is bad. It fills with water but the wash motor Just makes noise and doesnt pump water.

We serviced a

LG REFRIGERATOR

Model LSXS22423S/00

Near Minneapolis, MN 55444

Phillip

Job Details: 05/18/2021

The whole unit was not cooling but the compressor was running. I pulled the rear cover off and verified the compressor was running. The compressor was loud and not producing any heat. I advised the customer to call lg and a compressor replacement.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Champlin, MN 55316

Phillip

Job Details: 05/18/2021

The whole fridge was not cooling and the display had dashes. I replaced the jazz control board and programmed to code 12. The compressor and all the fans kicked right in. Its cooling down.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV419AEW/XAA

Near Champlin, MN 55316

Phillip

Job Details: 05/18/2021

The dryer was not heating at all. I found one of the wire terminals going to the hi limit thermostat had come loose. I replaced the terminal and reinstalled the wire on the hi limit. The dryer is heating good now.

We serviced a

KENMORE WASHER TOP LOAD

Model 796.3151221

Near Eagan, MN 55122

Delton

Job Details: 05/18/2021

"Replaced gearcase, tested and no longer making loud scraping. Washer fills, agitates, drains and spins. Washer is working good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Burnsville, MN 55337

Delton

Job Details: 05/18/2021

"Found that it is leaking from heater connection, leaked all over floor and into basement. Looks as if the heater broke around the seal and nut and pulls through the tub (see picture) This is a newer model and Im not sure if its under MFG warranty or not, will need to check.Needs heater element.

We serviced a

KENMORE REFRIGERATOR

Model ED5VHEXQ08

Near Burnsville, MN 55337

Delton

Job Details: 05/18/2021

"Found that the plastic water line to refrigerator had a crack and leaking continuously. Cut out bad section and used John guest fitting. No longer leaks. Water dispenser not dispensing. Found that plastic bracket that holds micro switch broke and not in place. Ordering bracket and rescheduling.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800XQ4

Near Plymouth, MN 55441

Delton

Job Details: 05/18/2021

"Washer wont enter service mode. Also door lock wont lock all the time. I was able to get lid locked and drain started but drain just makes loud ratting sound and not draining. Washer needs control board, door lock, drain pump.

We serviced a

KENMORE DRYER- GAS

Model 110.730121

Near Minneapolis, MN 55427

Delton

Job Details: 05/18/2021

"Found that thermal fuse and igniter are bad. Replaced parts and cleaned out inside dryer of lint build up. tested and dryer itself is heating and working good. I attached vent and heat spiked to 265 degrees. I informed customer that vents will need to be cleaned out so dryer will work efficiently.

We serviced a

KITCHENAID COOKTOP- GAS

Model KGCC706RSS01

Near Minneapolis, MN 55407

Delton

Job Details: 05/18/2021

Customer says cooktop smells like gas when it is on. Gas company shut off gas and red tagged unit. Found that the when flame is on its smells like kerosene. I asked if there was painting or staining done recently and floors were recently stained. I explained that the heat is burning off the fumes creating that smell. There is no gas leak. House will need to be aired out before smell will go away. Explained that it might have same smell from oven or dryer. Cooktop is working good.

We serviced a

LG DRYER- GAS

Model DLGX3471V

Near Eden Prairie, MN 55347

Paul

Job Details: 05/18/2021

Complaint was unit not heating Ordered part didnt have on truck.

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Chanhassen, MN 55317

Paul

Job Details: 05/18/2021

Complaint was unit has no power then if you power cycle it the power comes back. Ordered main board.

We serviced a

GE WALL OVEN- ELECT

Model JT915S0K5SS

Near Chaska, MN 55318

Paul

Job Details: 05/18/2021

Unit UI wasnt working Powers cycled unit and that fixed issue .

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Mound, MN 55364

Paul

Job Details: 05/18/2021

Complaint was unit making noise. Had a hair band and junk in the wash pump. Cleaned out issue fixed.

We serviced a

GE DISHWASHER

Model PDW7880J10SS

Near Victoria, MN 55386

Paul

Job Details: 05/18/2021

Found unit was loosing 120vac under load was fine if it wasnt working but when you started cycle it would shut down. Found outlet under sink was fried No an appliance issue