Service History 68 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG550S0HW1

Near Saint Paul, MN 55102

Delton

Job Details: 05/06/2022

Found that igniter is bad. Not always making a spark. Also top cooktop not always lighting. CLeaned burner cooktop and that burner ignites and is working. Customer approved estimate to replace bake igniter. Tested and oven is heating and reignites. Oven is heating and working good.; pckd up 1 Wp9758079 (Igniter)

We serviced a

BOSCH DISHWASHER

Model SHXM78W54N

Near Monticello, MN 55362

Seth

Job Details: 05/06/2022

Dispenser wont physically open. Bad slide. I replaced it and tested it. The dishwasher dispenser now opens as designed.

We serviced a

AMANA WASHER TOP LOAD

Model NAV2335AWW

Near Big Lake, MN 55309

Seth

Job Details: 05/06/2022

"Noise complaint only. The unit functions perfectly. As this unit is aged its getting louder in the spin cycle until it reaches maximum rpm and then it quiets down. To repair this we would need to replace the following, 35-6615, 21002010 - NLA. ; saved tckt"

We serviced a

GE REFRIGERATOR

Model PFE27KSDASS

Near Inver Grove Heights, MN 55077

Delton

Job Details: 05/06/2022

"Found that refrigerator evaporator fan motor is locked up and not running, moving air around. Replaced evaporator fan motor, tested and now it is cooling and working good.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"

We serviced a

GE REFRIGERATOR

Model PYE22KYNFS

Near Elk River, MN 55309

Seth

Job Details: 05/06/2022

"No water or ice. Damage filter was jammed in the filter head. I removed the chunks of broken plastic from the head. Customer will,replace the filter. This should fix the issue unless the head was damaged by the improper installation of the filter."

We serviced a

AMANA RANGE- ELECTRIC

Model ART6121CC

Near Saint Joseph, MN 56374

Seth

Job Details: 05/06/2022

Upon arrival in inspection the customer noted the bake option did not work. Shes awesome arcing in sparking when she physically move the element. I pulled a unit out and checked and found the wiring to the element was loose head art and ruin the wire. I repaired the wiring and replace the element. We tested by running up to 400? and I did that perfectly. The range is now fixed.

We serviced a

GE TRASH COMPACTOR

Model UCG1520NSS

Near Annandale, MN 55302

Seth

Job Details: 05/06/2022

I replaced the failed motor and tested the compactor. It worked as designed.

We serviced a

GE REFRIGERATOR

Model GNE27JYMNFFS

Near Kimball, MN 55353

Seth

Job Details: 05/06/2022

I replaced the fasteners and tested the handle it seems more secure.

We serviced a

LG RANGE- ELECTRIC

Model LRE30755SB

Near Elk River, MN 55330

Matt

Job Details: 05/06/2022

"Customer complaint is, BURNER L/F WON'T TURN OFF. Inspected and tested. Found a service bulletin on this exact same problem. The relay board has failed. Installed new relay board and tested. Burners are now working perfectly. Range is now fixed."

We serviced a

GE RANGE- ELECTRIC

Model JB650SF1SS

Near Eden Prairie, MN 55346

Adam

Job Details: 05/06/2022

Added photos. Unit display is dead and wont let you bake or anything. The top burners work. Customer was trying to change the bulb and shorted out the board. The board isnt repair able and needs to be replaced. ; ordrd 1 WB27X22940 (Control board) and 1 WB07X20170 (Overlay)

We serviced a

KENMORE MICROWAVE

Model WAS RIPPED OFF

Near St. Louis Park, MN 55426

Adam

Job Details: 05/06/2022

Unit wasnt heating. Started unit and right away seen spark and burning smell. Found a twisty tie under the turn table once removed unit was heating properly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG505M0BW0

Near Saint Michael, MN 55376

Phillip

Job Details: 05/06/2022

I replaced the main control and bake ignitor. The oven is working good. When I pulled the range out I found the older copper gas line had a big bend. I showed the customer and advised that should be fixed. I took pics.

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBS209BBL01

Near Saint Michael, MN 55376

Phillip

Job Details: 05/06/2022

The customer said the upper Oven was getting to hot. I ended up replacing all parts that I ordered. The display is nice and bright. I heated the oven to 350 and waited for it to cycle. After 20 minutes of cycling its holding temp.

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN0WW

Near Minneapolis, MN 55443

Adam

Job Details: 05/06/2022

Customers complaint was wasnt spinning out well and shakes. Ran through test mode with the SmartHQ and it did run out good. Noticed some error codes for unbalanced loads and water still in unit. Found that belt is tearing and needs to be replaced so the belt was slipping; schdld next appmnt for 5/10 TUE !

We serviced a

LG DRYER- GAS

Model DLG5932S

Near Elk River, MN 55330

Matt

Job Details: 05/05/2022

"Customer complaint is, WON'T HEAT. Inspected and tested. Found the thermal fuse is not the right fuse and its open. Installed new thermal fuse and tested. Dryer is heating great with vent disconnected, but is getting up to 245F with vent connected. Airflow on outside is only 11mph. Showed this to customer and advised they clean the vent before they use it. Dryer is now fixed. ; used 1 6931EL3003D (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MISSING

Near Minneapolis, MN 55422

Nate

Job Details: 05/05/2022

Not draining. Found a lot of food stuck in air gap. Cleaned it out. Drains great now. Saw water dripping under sink. Tightened connectors and not leaking anymore for waterline to the sink. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE MICROWAVE

Model JVM1540LM2CS

Near Plymouth, MN 55446

Nate

Job Details: 05/05/2022

"Not heating. Had a bad magnetron. Replaced it, heats great now. . ; used 1 2M248K (MAGNETRON) from stock"

We serviced a

DANBY REFRIGERATOR

Model DBC056D4BSSPR

Near Minneapolis, MN 55405

Delton

Job Details: 05/05/2022

"Compressor not running, relay just clicking. Replaced compressor relay, tested and compressor turns on and is running. Customer approved estimate. Refrigerator is cooling and working good.; used 1 PRO41 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Chaska, MN 55318

Adam

Job Details: 05/05/2022

Unit was leaking water. When running unit found that the water valve was good and drain pump was good. Then when the unit stated to pump the water noticed it dripping from the diverter motor. Quoted customer on replacing the diverter motor. Schedule Monday the 9th. ; ordrd 1 W10537869 (Diverte)

We serviced a

BOSCH DRYER- GAS

Model WTMC3521UC/05

Near Minneapolis, MN 55410

Delton

Job Details: 05/05/2022

Moved Bosch dryer closer to washer and used the periscope dryer venting. Dryer is heating and venting out good.; used 1 DUCT-18OFFSET (4396037RP 18 OFFSET) from stock

We serviced a

FRIGIDAIRE RANGE- GAS

Model FPGS3085KFB

Near Minneapolis, MN 55419

Delton

Job Details: 05/05/2022

"Pulled part and will be sending it in. As soon as i get the paper work.; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Plymouth, MN 55446

Nate

Job Details: 05/05/2022

Replaced the broken door. Parts were shipped to customer. Door works great now.

We serviced a

LG WASHER TOP LOAD

Model WT5102HW

Near Eden Prairie, MN 55347

Nate

Job Details: 05/05/2022

"The washer is not filling with water or progressing through the cycle. I checked and the water was turned off to the washing machine. I turned on the water and it runs great now. It filled with water and agitated, so then I put it on a rinse and spin and that worked well too."

We serviced a

GE REFRIGERATOR

Model n/a

Near Mound, MN 55364

Adam

Job Details: 05/05/2022

This isnt a redo. Customer just couldnt get the water filter in the unit. Was a little tricky but once it was in all was good. Operating correctly

We serviced a

KITCHENAID COOKTOP- GAS

Model KFGS366VSS02

Near Plymouth, MN 55446

Adam

Job Details: 05/05/2022

Unit was igniting but when ever using the center burner it would keep trying to ignite. Found that it has a bad spark module.. ; ordrd 1 WP8286828 (Spark module)

We serviced a

GE DRYER- GAS

Model GTD42GASJ2WW

Near Albertville, MN 55301

Matt

Job Details: 05/05/2022

"Customer complaint is, SOON AS SHE LETS UP OFF OF THE START BUTTON IT STOPS, NO TUMBLING. Inspected and tested. Found the belt was broken.. Customer approved repairs. Installed new belt and vacuumed out inside of dryer. Tested dryer and its working great. Dryer is now fixed. ; used 1 WE12M29 (BELT) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HAWP/XAA

Near Saint Paul, MN 55116

Delton

Job Details: 05/05/2022

"Found that there is ice build up on bottom of freezer, also evaporator fan making loud noise when running and guessing it stopped which is reason why it didnt cool very well but then next day food was frozen.Needs drain kit part# da82-01415a and evaporator cover part# DA82-01415a evaporator cover shows discontinued and NLA; saved tckt"

We serviced a

LG WASHER FRONT LOA

Model WM3470HWA

Near Hanover, MN 55341

Adam

Job Details: 05/05/2022

Unit was leaking from left corner found that the filter drain hose was leaking. ; ordrd 1 5214FR4006G (Hose)

We serviced a

ELECTROLUX DRYER- GAS

Model EIGD55HIW2

Near Rogers, MN 55374

Adam

Job Details: 05/05/2022

"Unit was heating for a while then would stop. Found that the coils were failing. Replaced coils and now its working great. The idler was getting worn out also and customer wanted to replace it just because we all ready are here and have it disassembled. Also oiled the rollers for the customer those seamed good and didnt need to be replaced. Used coils(5303931775) and idler(131863007) from truck stock. ; used 1 5303931775 (COIL KIT), and 1 131863007 (IDLER ARM) from stock"

We serviced a

GE WASHER FRONT LOA

Model GFW650SSN2WW

Near Minneapolis, MN 55437

Nate

Job Details: 05/05/2022

"Took washer apart, uninstalled old broken valve. Was about to install new valve and noticed its broken. Have to return it. DW can you please order another and then reschedule customer? I also leveled washer.; saved tckt"

We serviced a

GE WASHER FRONT LOA

Model GFW510SCN1WW

Near Minneapolis, MN 55408

Nate

Job Details: 05/05/2022

Tripping breaker. Replaced inverter with new inverter kit. Runs great now. Had to use air sled.

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGEF3055MFA

Near Saint Michael, MN 55376

Adam

Job Details: 05/05/2022

Unit would just continue to heat when in bake. Tested the oven sensor and that tested good. Checked the control board and it was fried. One of the relays must have stayed open and burnt up the board. Was to far gone to repair otherwise could have gone down that route. New board and labor was around 450 additional to trip charge. Customer is going to think it over and let us know.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3053LSH

Near Minneapolis, MN 55428

Matt

Job Details: 05/05/2022

"Customer complaint is, OVEN WONT HEAT BUT EVERYTHING ELSE WORKS- CUST SAYS THE IGNITOR WORKS. Inspected and tested. Found the board has failed.Installed new board and tested. Oven is working great. Oven is now fixed."

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model GBD307PDB7

Near Anoka, MN 55303

Matt

Job Details: 05/05/2022

"Customer complaint is, EC E6 & F2 BOTH DOUBLE TOP & BOTTOM ONES ONE SHUT DOWN 10 MINS AFTER REACHES TEMP. Inspected and tested. Found the board has failed Part number 4452890. ; saved tckt , states that autho needed"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB0

Near Elk River, MN 55330

Matt

Job Details: 05/05/2022

"Customer complaint is, NO COOL FRIDGE, SUDDENLY STOPPED COOLING. Inspected and tested. Found the compressor start relay has failed.Customer approved repairs. Installed new start relay and tested. Compressor started right up and refrigerator is starting to cool nicely. Refrigerator is now fixed. ; used 1 PR041 (COMPRESSOR RELAY) from stock"

We serviced a

GE REFRIGERATOR

Model GSS25GSHGCSS

Near Otsego, MN 55330

Matt

Job Details: 05/05/2022

"Customer complaint is, NO WATER FROM DISPENSER. Inspected and tested. Found the filter housing assembly has failed. Customer approved repairs. Installed new filter housing assembly and tested. Water is working great. Refrigerator is now fixed."

We serviced a

GE DISHWASHER

Model GDF550PMR3ES

Near Otsego, MN 55301

Adam

Job Details: 05/05/2022

Unit was leaking out the front. Ran unit and found there was so much soap and was sudsing over the top of the bottom tray. Customer was using the platinum packets. Let customer to switch soap. We go to so many calls for leaking dishwasher and all it is that soap. Once I removed the suds. Unit wouldnt leak.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRTD2021AW0

Near Minneapolis, MN 55422

Nate

Job Details: 05/05/2022

Too cold. But purchased two months ago so this is under manufacturer warranty.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD5700VW0

Near Eagan, MN 55121

Delton

Job Details: 05/05/2022

"Found that dryer thermal fuse is open. Vent only run 4 feet. Customer approved estimate for thermal fuse and cycling thermostat. Replaced parts and cleaned out inside dryer of lint build up. Tested temperature and dryer is cycling heat normally. Dryer is working good.; used 1 WP3392519 (THERMAL FUSE), and 1 WP3387134 (THERMOSTAT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rogers, MN 55374

Matt

Job Details: 05/04/2022

"Customer complaint is, WATER GOES IN AND NOTHING ELSE HAPPENS BUT ITS NOT CLEANING JUST DUMPS WATER IN DW BASE. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.282227

Near Elk River, MN 55330

Matt

Job Details: 05/04/2022

"Customer complaint is, WONT SPIN. Inspected and tested. Found the motor shaft is stripped going to the gear case. Needs a new motor and coupler.."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, MN 55407

Delton

Job Details: 05/04/2022

"Found that heating element was bent up, looks like something caught it and pulled it out of socket so that spray arm was hitting the element. I bent and put element back in place, tested all functions and heating element is still good. Dishwasher is working good."

We serviced a

LG REFRIGERATOR

Model LFX25960ST

Near Eden Prairie, MN 55347

Adam

Job Details: 05/04/2022

Unit was completely dead. The outlet was good and was getting power to control board . Tested control board and was bad. Replaced control board and now unit is cooling and everything is operating correctly

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Eagan, MN 55121

Delton

Job Details: 05/04/2022

"Found that it is leak sensor error. There is water in drip pan. Cleaned out pan, ran test and found that it is dripping from motor."

We serviced a

LG WASHER FRONT LOA

Model WM3470HWA/00

Near Eagan, MN 55122

Delton

Job Details: 05/04/2022

"Replaced control board, tested and washer powers on and all functions are working good. Should no longer have to unplug and plug back in washer to get it to power on."

We serviced a

GE DISHWASHER

Model GDT665SSN4SS

Near Maple Grove, MN 55311

Phillip

Job Details: 05/04/2022

I replaced the console. Tested operation and all is good .

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KB1

Near Saint Michael, MN 55376

Phillip

Job Details: 05/04/2022

I replaced the spring and control board. I had to add extra screws to the door panel so it would stay on.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Minneapolis, MN 55414

Nate

Job Details: 05/04/2022

"Fridge was dispensing water super slow. They dont have reverse osmosis here. I replaced the water filter, and I got a good burst of water for a couple seconds, and then it slowed way down. The water valve sounds good. I took out the filter, put it back in, and it makes a vibrating sound. Needs a new filter head assembly. ; ordrd 1 WP67004106 (Water filter head assembly)"

We serviced a

BOSCH DISHWASHER

Model SHE4AM16UC/05

Near Minneapolis, MN 55408

Nate

Job Details: 05/04/2022

"Not draining. Found that the air gap was plugged not allowing it to drain. Bypassed plug, looped up drain line, drains great now."

We serviced a

ELECTROLUX WASHER FRONT LOA

Model FTF530FS2

Near Minneapolis, MN 55408

Nate

Job Details: 05/04/2022

"Leaking from under the detergent dispenser. Siphon is leaking. Needs new siphon, gasket, and also needs a new drain pump. ; ordrd 1 131863300 (Siphon) and 1 131749200 (Seal) and 1 137221600 (Drain pump)"

We serviced a

LG REFRIGERATOR

Model LRSC26920TT

Near Osseo, MN 55311

Adam

Job Details: 05/04/2022

Unit was leaking water from back water line. It is very common on these GE to leak water from the rear lines. We replaced the 1/4 water line last time. I replaced the 5/16 line I ran the line completely from fitting to water filter so its all brand new line.

We serviced a

SAMSUNG WASHER FRONT LOA

Model MISSING

Near Minneapolis, MN 55405

Nate

Job Details: 05/04/2022

"Water not draining, and some water leaking from drain pump area. Found a sock back behind the filter. Pulled the sock out, cleaned the seal on the filter, reinstalled, drain doesnt run well now. Very loud. Replaced bad drain pump, and runs great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Albertville, MN 55301

Matt

Job Details: 05/04/2022

"Customer complaint is, SMELLS HORRIBLE INSIDE & IF TURN ON IT SAYS LOCK CONTROL AND LIGHT COMES ON BUT WON'T START. Inspected and tested. Found the dishwasher is full of water thats been in there for a long time. The control lock was on. Unlocked control and tested. Dishwasher doesnt start because its not reading the door as closed so I cant test anything else further. Needs a new door latch. . Customer declined repairs and is going to replace the dishwasher."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.7773279

Near Minneapolis, MN 55412

Matt

Job Details: 05/04/2022

"Customer complaint is, NOT COMPLETING THE CYCLE. Inspected and tested. Motor is seized up. I disassembled dryer and was able to break it free, but then it only ran 3-4 minutes and got really loud and shut down. Also the belt is cracked and the rear seal is falling apart.to install new motor, blower wheel, rear seal and belt. ."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.925738

Near Saint Paul, MN 55105

Delton

Job Details: 05/04/2022

Appears that being on very unlevel floor is causing washer to probably go out of balance and maybe stop? Customer said that it doesnt happen all the time. I used bricks to level the front up to level out the washer. Ran full cycle and it completed and drained/spun out all water. I informed customer that something a little more permanent to level up the washer. But as Im here washer is working good. Im pretty sure leveling washer should have solve issue.They will call back if problem persists.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Plymouth, MN 55446

Phillip

Job Details: 05/04/2022

The fresh food fan is making the buzzing sound. I found frost build up all over the fresh food evaporator. Im ordering the new drain kit and fan assembly. ; ordrd 1 W11457241 (Drain kit) and 1 W11033168 (Fan kit) and 1 WPW10389152 (Fan support)

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS

Near Minneapolis, MN 55446

Phillip

Job Details: 05/04/2022

I found the fresh food was not cooling well. The freezer section is fine. The fresh food evaporator is frosted up. The evaporator heater is bad. In test mode I get 120 to the defrost heater. The customer is going to purchase a protection plan. ; ordrd 1 DA47-00321A (Heater)

We serviced a

FISHER PAYKEL DRYER- ELECTRIC

Model DE62T27G

Near Bloomington, MN 55438

Adam

Job Details: 05/04/2022

Unit wasnt heating. Disassembled unit and hit the heat reset and with the vent unhooked unit heated up and had great air flow. Informed customer he will need to get his dryer vent cleaned out. Its on the roof so I cant test it but thats what is causing it to trip. Showed customer someone drilled a hole and had a plug for the reset. But informed him if he doesnt fix the airflow the heater or other parts can get damaged.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW1

Near Saint Joseph, MN 56374

Seth

Job Details: 05/04/2022

Upon arrival and inspection the customer stated the unit leaks. I saw evidence of leaking from the front door boot seal. Was heavily contaminated with dog hair. I clean the dog hair and ran an 18 minute fast wash cycle. It did not leak anymore. I took a few minutes and educated the customer on cleaning the drains in the front. No additional charge

We serviced a

FISHER PAYKEL DISHWASHER

Model dd603i

Near Eden Prairie, MN 55347

Adam

Job Details: 05/04/2022

Re installed unit for customer

We serviced a

JENN-AIR RANGE- GAS

Model JDS1450DS0

Near Plymouth, MN 55447

Phillip

Job Details: 05/04/2022

"I found the bake element was completely warped and bad. Please locate and order the part and contact the customer. Im also ordering the oven sensor. Bake element W10779716; ordrd 1 W10833885 (Oven sensor), states that autho needed"

We serviced a

VENTAHOOD VENT HOOD

Model B200MSC

Near Eden Prairie, MN 55347

Adam

Job Details: 05/04/2022

Installed new motors and blower wheel assembles. Now unit is working like it should. Customer thinks the single speed fan sounds louder the. The 2 speed one. Informed him that its a different motor and all blowers make some motor noise because running at high rpms. ; ordrd 1 P1305 (Blower wheel) and 1 P1306 (Blower wheel)

We serviced a

MAYTAG DRYER- ELECTRIC

Model MADE500VW1

Near Minneapolis, MN 55410

Delton

Job Details: 05/04/2022

Found that the idler wheel was worn out causing loud screeching. Also found that lint was clogging air flow causing poor drying. Customer approved estimate. I replaced idler wheel and cleaned out inside dryer of lint build up. Tested and dryer now runs quiet and is cycling heat good.Customer is at work. Please contact and collect payment.; used 1 279640 (ROLLER) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA

Near Plymouth, MN 55446

Phillip

Job Details: 05/04/2022

I installed all parts from the ice kit. I siliconed around the ice compartment and adjusted the ice maker fill tube. I then taped the tube in the back to make sure it cant move. The unit was cooling when I finished.

We serviced a

GE DRYER- ELECTRIC

Model GTD42GASJ2WW

Near Roseville, MN 55113

Nate

Job Details: 05/04/2022

"Not tumbling. Has a broken belt. Replaced belt, greased bearing and vacuumed out the lint. Runs and heats great now.; used 1 WE12M29 (BELT) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.14572N610

Near Champlin, MN 55316

Matt

Job Details: 05/04/2022

"Customer complaint is, UPPER RACK IS NOT CLEANING, LEAKS OUT FRONT RIGHT SIDE. Inspected and tested. Found the middle spray arm is partially plugged and the lower one is cracked. Customer is going to order and replace both themselves. If its still not cleaning well and they call back, we should order and replace the sump assembly. Part number W11230103."

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN2WW

Near Monticello, MN 55362

Seth

Job Details: 05/04/2022

I attempted to swap out the agitator assembly and the new bolt broke while tightening. Parts on order.; ordrd 1 WH03X33731 (Platform and bearing) and 1 WH02X24374 (Bolt)

We serviced a

AMANA WASHER TOP LOAD

Model NAV2335AWW

Near Big Lake, MN 55309

Seth

Job Details: 05/04/2022

"I installed the new thrust bearing kit, the unit started agitating and the spin cycle gets up to speed and quiets once the water is drained as I expect. The washer is working as designed. I showed the customer the repair and explained the washer is older and the noises I heard were typical."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FPGS3085KFB

Near Minneapolis, MN 55419

Delton

Job Details: 05/04/2022

Found that there is power going to control board but then its dead. Control board is bad. Part is not in stock.Control board part# 316462863; saved tckt

We serviced a

GE RANGE- ELECTRIC

Model JB655SK7SS

Near Big Lake, MN 55309

Seth

Job Details: 05/04/2022

"Customers complaint is the left rear burner has stopped working completely. Upon arrival in inspection I found the wire had come loose from the Molex connector and was no longer making contact. I see that wire back in Molex connector and checked other wiring connections on the Internet switches. The last three burner is not working as designed.."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS0

Near Plymouth, MN 55446

Phillip

Job Details: 05/04/2022

The dishwasher fills with water but when the wash motor is supposed to kick in it just hums. I pulled the motor off and its bad. I do not carry a replacement. Ordering the sump assembly. ; ordrd 1 W11025157 (Motor assembly)

We serviced a

GE REFRIGERATOR

Model GFD28GYNGFS

Near Otsego, MN 55374

Matt

Job Details: 05/04/2022

"Customer complaint is, ICEMAKER IS LOUD, MOTOR MAKES A LOUD BUZZING NOISE. Inspected and tested. Ice maker is good. Its the auger motor thats buzzing when you get ice from the dispenser. Needs a new auger motor. Installed new auger motor and tested. It sounds the same to me. I think thats just the noise it makes."

We serviced a

KENMORE DISHWASHER

Model 66512773k310

Near Plymouth, MN 55442

Nate

Job Details: 05/03/2022

Making a loud whirr whirr whirr sound when the drain pump runs. Found some broken glass from a wine glass in the drain pump after taking the pump apart. Runs and drains great now.

We serviced a

KITCHENAID REFRIGERATOR

Model KTRC22EMWH02

Near Plymouth, MN 55446

Phillip

Job Details: 05/03/2022

Water was leaking from the freezer compartment. I found the defrost drain was plugged. I cleared the drain and made sure water could drain .

We serviced a

GE REFRIGERATOR

Model GDS18LBR

Near Minneapolis, MN 55412

Nate

Job Details: 05/03/2022

"Fresh food section warm. Found the evaporator frosted over completely. Has a bad bi-metal. I bypassed the bi metal and put on defrost and the heater came on. Steamed off the evaporator, installed a new bi metal, and let customer know it could be 24 hours before its totally cool. Running great now though. ; used 1 WR50X60 (DEFROST BIMETAL) from stock"

We serviced a

KITCHENAID DISHWASHER

Model n/a

Near Mound, MN 55364

Adam

Job Details: 05/03/2022

Unit wasnt draining on arrival. Unhooked drain hose and ran dishwasher had a bunch of black sludge come out. Cleaned the line also and then was pumping fine. Let unit fill and cancel to run drain pump and worked everytime. If it continues to happen must be a control board not telling it to pump. The drain pump itself sounded like it should.

We serviced a

LG WASHER FRONT LOA

Model WM3500CW/01

Near Medina, MN 55340

Phillip

Job Details: 05/03/2022

I found the bottom of the boot had pulled loose from the tub. I put it back on for now but I am ordering and new door boot. ; ordrd 1 AGM30030701 (Boot)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Minneapolis, MN 55417

Nate

Job Details: 05/03/2022

"The air gap got plugged with corn. Cleaned it out, drains great now. I recommended bypassing it if it clogs up again."

We serviced a

VENTAHOOD VENT HOOD

Model B200MSC

Near Eden Prairie, MN 55347

Adam

Job Details: 05/03/2022

"Both blower motors are making noises. Will need to replaced both blower motors. ; snapped 1 QuickPics, states that autho needed"

We serviced a

AMANA RANGE- GAS

Model ACS3350AAS

Near Minneapolis, MN 55410

Nate

Job Details: 05/03/2022

"Only igniting sporadically. Tested it, bake ignitor not glowing well. Replaced ignitor, ignites great now.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

MAYTAG FREEZER

Model MBB2256GES

Near Burnsville, MN 55337

Nate

Job Details: 05/03/2022

"Not cooling. Has a bad compressor. Used the PR041, and it hums and then clicks. Then tried the bigger hard start, and the compressor just hums but doesnt run. ."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A2

Near Minneapolis, MN 55407

Nate

Job Details: 05/03/2022

"Not draining. Found the filter was full of hair. Cleaned out filter, drains and spins great now."

We serviced a

GE RANGE- GAS

Model JGSP28SEN3SS

Near Rosemount, MN 55068

Delton

Job Details: 05/03/2022

"Found that bake igniter is bad. Customer approved estimate. Replaced igniter, tested and oven now heats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF6B

Near Saint Paul, MN 55107

Delton

Job Details: 05/03/2022

Replaced door seal and added caulking to ensure seal is secure. Tested and no leaks. Suggested to use finish pods as has less suds then cascade and they are on soft water system.

We serviced a

LG REFRIGERATOR

Model LRDCS2603S/00

Near Andover, MN 55304

Matt

Job Details: 05/03/2022

"Customer complaint is, NO COOL FRIDGE & FREEZER. Inspected and tested. Found the condenser and evaporator fans are running, but compressor is dead. The board is sending voltage to the compressor, but 2 of the windings on the compressor are open. Compressor has failed. "

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR7233BW0

Near Sauk Rapids, MN 56379

Seth

Job Details: 05/03/2022

Black deposits on clothes. I opened up the washer and found heavy contamination. I educated the customer about proper amounts of detergent and left instructions on how to clean the washer. The washer is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, MN 55443

Phillip

Job Details: 05/03/2022

"Fault codes from 1st to last, 5-2 6-4 2-1. I ran the diagnostics cycle and everything worked fine and it finished with no more codes. The customer said the dishwasher will finish but there still water in the bottom and the clean light is not on. The dishwasher drains fine every time I try it. The dishwasher is not over sudsing. The float is not stuck. I removed the drain pump and inspected the check valve. All looked good."

We serviced a

BOSCH DISHWASHER

Model SHU3035UC/UC12

Near Minneapolis, MN 55409

Nate

Job Details: 05/03/2022

"Not draining. Sucked water out of sump area. Filled it with water, drained, but nothing came out of drain line. Disconnected drain line, sucked water through there with my wet vac. Then ran dishwasher five times, each time after it filled I put it on drain and it drained great."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS0A

Near Minneapolis, MN 55408

Nate

Job Details: 05/03/2022

"Dishwasher not coming on. Zero volts at junction box. Breaker isnt tripped. Junction box under the sink that goes to the dishwasher junction box is only getting 4 vac. Checked for continuity on L1 from junction box to junction box, and it has continuity. Told owner he will need to have an electrician out."

We serviced a

KENMORE REFRIGERATOR

Model 596.7238341

Near Eagan, MN 55121

Delton

Job Details: 05/03/2022

Found that the refrigerator lights work but not cooling. They said they were moving the fridge and afterwards it stopped cooling. Found that they must of accidentally put fridge in demo mode. I showed customer how to turn off demo and go into regular cooling mode. Refrigerator fans and compressor kicked on and refrigerator is cooling and working good.

We serviced a

MONTGOMERY WARDS DRYER- ELECTRIC

Model LNC7229A80B

Near Sauk Rapids, MN 56379

Seth

Job Details: 05/03/2022

Customers complaint with the dryer is that it takes multiple time dry cycles to dry the clothing. Upon arrival and inspection I found a 1980s model Montgomery ward dryer. I put a thermal couple in it and watch temperatures in the unit cycled beautifully. I double checked the air velocity at the vent hood outside and it exceeded 20 miles an hour. As I watched it a time the timer and it seem to be advancing twice as fast as the time that was passing in reality. The timer has failed but I couldnt even find this model online to find a part number. Please research or send into authorizations for options.

We serviced a

BOSCH DISHWASHER

Model SHP865WD5N/11

Near Minneapolis, MN 55438

Adam

Job Details: 05/03/2022

Customers complaint wasnt getting water. After I drained the unit because it had some water in the unit. I also cleared out the trap had some pecans and wire tie for like bread in there. The unit did fill and work. Went through the complete test mode. My diagnosis is that something got stuck in the drain pump or circulation pump and wouldnt move to the next cycle. I have seen it before where the circulation pump gets clogged and wont allow the unit to fill with water.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS627UIW1

Near Mound, MN 55364

Adam

Job Details: 05/03/2022

Customer stated unit would only fill on rinse and clean mode. I tested in every cycle and temp and unit was working properly. Was full of soap when in rinse mode. If continues to happen will need a control board.

We serviced a

LG WASHER FRONT LOA

Model WM3670HVA

Near Andover, MN 55304

Matt

Job Details: 05/03/2022

"Customer complaint is, UNBALANCED-WONT RUN OR DRAIN-QUIT MID CYCLE- DOOR GASKET IS TWISTED-THINKS ITS MAIN BEARINGS. Inspected and tested. Found one of the springs was broken and a damper was broken. Installed 2 new springs and all 3 dampers. Tested washer and its working great. Washer is now fixed."

We serviced a

GE RANGE- ELECTRIC

Model PS950SF3SS

Near Eagan, MN 55123

Delton

Job Details: 05/03/2022

"Found that the touch panel itself is bad, not the UI board."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Eagan, MN 55122

Delton

Job Details: 05/03/2022

"Pulled inverter board and shipping it in for board repair.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9200PT0

Near Osseo, MN 55311

Phillip

Job Details: 05/03/2022

"I was able to bust the agitator off and remove the bolt. I replaced the agitator, lid switch and installed the bolt. The tranny was not used. The agitator is a new style and does not have a spot for fabric softener."

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBS209BBL01

Near Saint Michael, MN 55376

Phillip

Job Details: 05/03/2022

The upper oven broil element may be staying on longer in the bake cycle. The display is dim. Im ordering a few parts and will use what it needs next visit. ; ordrd 1 W11545804 (Bake element) and 1 WPW10317345 (Control) and 1 WPW10751155 (Control panel)

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KSEG950ESS2

Near Blaine, MN 55449

Matt

Job Details: 05/03/2022

"Customer complaint is, CONTROL PANEL BUTTONS ARENT WORKING FOR THE OVEN. Inspected and tested. Found some of the buttons on the control panel dont respond. Needs a new control panel. Installed new control panel and tested. Still not working. Now I found mouse poop all over the inside and on the main board. Customer wants us to order the 2 harnesses that go from the main board to display board and touchpad. Customer is aware that if this doesnt fix it they will still have to pay us because of the mouse damage. I found the ribbon connector that goes to the touchpad, part number W11025616 but cant figure out the other harness on the parts diagram.; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2735NP2

Near Saint Michael, MN 55376

Phillip

Job Details: 05/03/2022

Found frost all over the freezer evaporator. I found the freezer door was not sealing tight and warm air was leaking in. I defrosted the freezer and cleared the defrost drain. The door shuts good. Advised the customer to wait 24-48 hours for it to recover.