We serviced a
FRIGIDAIRE DRYER
Model AGQ8000FS0
Near St. Cloud, MN 56303
Seth
Job Details: 06/05/2023
Gas smell in basket. Leaking gas valve. Quoted customer.
We serviced a
KENMORE WASHER
Model 11026422500
Near St. Cloud, MN 56304
Seth
Job Details: 06/05/2023
"I replaced the gearbox and clutch. I tested it it worked as designed.
We serviced a
GE RANGE
Model JB645RK2SS
Near Saint Paul, MN 55106
Nate
Job Details: 06/05/2023
Replaced both front burner infinite switches. Both burners work great now.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Cottage Grove, MN 55016
Delton
Job Details: 06/05/2023
"Replaced control board, ice maker and door mullion. All functions are working. Refrigerator is working good."
We serviced a
GE DISHWASHER
Model GDT665SMN3ES
Near Monticello, MN 55362
Seth
Job Details: 06/05/2023
Plugged up water lvl sensor. I cleaned it and updated the software. It started working great.
We serviced a
KITCHENAID REF BUILT IN++
Model KSSS42DWW02
Near Saint Paul, MN 55104
Nate
Job Details: 06/05/2023
"Freezer has been warming up. He purchased this as a used unit. 33 years old. Ice chute flapper assembly is covered in mold. Motor isnt working anymore. I found the chute door totally open. Allowing a 3x3 gap to sit open, allowing ambient air in. Took temps, 35 in freezer and 52 in fresh food. Icemaker was working, but stopped when freezer warmed up. Jumped T to H on Icemaker and it cycled and filled. Parts are NLA. Customer is a handyman, he is going to take little motor and chute assembly apart and clean mold off, and will seal up area so that warm air doesnt come into freezer."
We serviced a
LG REFRIGERATOR
Model LFC20770ST
Near Fridley, MN 55432
Phillip
Job Details: 06/05/2023
The soldering job did not look good and there was a small leak at the compressor. heard a hissing sound. I removed the freezer drawer and evaporator cover. I inspected the evaporator but found no leaks. I can hear the hissing from inside the wall next to the defrost drain. The leak is coming from a tube that is running inside the cabinet. The leak cannot be repaired. This unit is unrepairable.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Coon Rapids, MN 55433
Matt
Job Details: 06/05/2023
"Customer complaint is, FREEZER IS FROSTING UP AND THERE IS WATER DRIPPING AND IT WARMED UP TO 60 DEGREES. Customer said temperatures have been fluctuating up and down a lot. Inspected and tested. Freezer temperature was 22F and FF was 42F. Compressor and fans are running. I removed the evaporator cover and there's only heavy frost on the beginning of the coil. Defrosted evaporator and after 20 minutes theres only heavy frost on the first 25 percent. The sealed system has failed."
We serviced a
LG REFRIGERATOR
Model LMXS30746S/01
Near Andover, MN 55304
Phillip
Job Details: 06/05/2023
The customer said the whole unit stopped cooling within 24 hours. The compressor comes on but sounded abnormal. I tried to tap in the system but when I bent the suction line to attach a tap the line started to leak. I just replaced the compressor and filter. I pressurized with nitrogen and flushed with nitrogen. I pulled a vacuum then recharged the system. I replaced the main board. I advised the customers to wait 6-8 hours for it to cook and 24 before they fill it all the way back up.
We serviced a
LG REFRIGERATOR
Model LFX21976ST/07
Near Rogers, MN 55374
Phillip
Job Details: 06/05/2023
The fresh food section was warmer than it should be. The freezer section has frost all over everything. All the doors shut tight and seal tight. I took the freezer apart and found ice build up under the evaporator so no water was drawing through and ice was building up under the door. I guessing the ice build up was sometimes keeping the door from closing tight. I defrosted the ice and cleared the drain. I verified the duct was clear and the fans are working. I advised the customer to let cool for 24 hours.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD265NF1A
Near South Saint Paul, MN 55075
Delton
Job Details: 06/05/2023
"Found that the door gasket, bottom door gasket, splash shields are corroded and ripped and leaks. Replaced those parts, tested and no leaks. Dishwasher is working good.
We serviced a
GE DISHWASHER
Model GDF550PMR6ES
Near Big Lake, MN 55309
Matt
Job Details: 06/02/2023
"Customer complaint is, DOOR DOES NOT LATCH. Inspected and tested. Found the door is sitting about 3/8 of an inch to low and doesnt latch. I removed door and shimmed it up as much as I could and its still about a quarter inch to low. This is a plastic tub dishwasher and the top is bowed up. I pushed down on the top of the dishwasher and can get it to line up perfectly, but if I let go it goes back. I wedged a brass nut between the top of the dishwasher and counter and its latching perfectly. Dishwasher is now latching and working great."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Prior Lake, MN 55372
Delton
Job Details: 06/02/2023
"Found that the belt was hitting the motor cover. The cam bolt was loose and the pulley plastic was cracked and belt slipped and was hitting the motor guard making the noise. I replaced cam kit and belt is no longer hangs low and hitting motor guard. Washer is no longer making the noise. Washer fills, agitates, drains and spins. Washer is working good.
We serviced a
LG WASHER
Model WM3987HW
Near Bloomington, MN 55438
Delton
Job Details: 06/02/2023
"Replaced drain pump, tested and washer now drains and spins. Washer is working good."
We serviced a
AMANA DRYER
Model NED4600YQ0
Near Minneapolis, MN 55422
Nate
Job Details: 06/02/2023
Replaced bad timer. Heats great now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55407
Nate
Job Details: 06/02/2023
"Fresh food section keeps warming up and water pools up on the bottom of the fresh food section. Ice builds up in vent holes on evaporator cover. Found a bad thermal fuse, temp sensor, as well as it needing a drain kit. Installed new temp sensor, drain kit, and thermal fuse. Patched up a couple holes in styrofoam insulation behind evaporator cover with sealant. Told customer to give it 24 hours to get down to temp.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA
Near Edina, MN 55410
Delton
Job Details: 06/02/2023
"Replaced inverter board, tested and compressor turns on and is running. Refrigerator is starting to cool. Refrigerator is working good."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/09
Near Minnetonka, MN 55305
Adam
Job Details: 06/02/2023
There was some water in the bottom but some must have evaporated. Was able to run unit. No leaks visible then noticed on the back a big glob of calcium buildup. Its leaking from the back welds. Customer is going to try some flex seal on it.
We serviced a
WHIRLPOOL DRYER
Model LER4834EQ2
Near Eden Prairie, MN 55344
Adam
Job Details: 06/02/2023
"Could hear motor run but the drum wont turn. Removed kick plate and found the belt was broken. Disassembled unit to inspect all components. Cleaned up lint also. Installed parts reassembled unit and tested. Unit is working properly now.
We serviced a
GE REFRIGERATOR
Model PYE22PSHISS
Near Eden Prairie, MN 55344
Adam
Job Details: 06/02/2023
Back condenser fan not running. Hooked up SmartHQ and got a error for the condenser fan, tested, getting voltage but no fan. Replaced fan and the unit is working great now.
We serviced a
AMANA DRYER
Model NGD7500VW2
Near Minneapolis, MN 55418
Nate
Job Details: 06/02/2023
"Dryer takes a few cycles to dry. Customer stated he already cleaned out vent and it heats. I checked temps, only gets up to 110 with vent connected, and gets up to 195 with vent disconnected. Checked vent and it was packed. Took cover off vent outside, cleaned out cover, and did a vent cleaning, and cleaned out internal vent on dryer. Now with vent connected it heats to 195. Runs great."
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Big Lake, MN 55309
Matt
Job Details: 06/02/2023
"Customer complaint is, SQUEAKING. Customer said its had a squeal from the first time they used it, but the last 3-4 loads its been good. Customer had a load in it when I got here. So I started dryer and let it run for about 15 minutes and it sounded great. I disassembled dryer and inspected rollers, pulley, glides and they all looked good. Dryer is operating perfectly while testing."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Saint Paul, MN 55102
Delton
Job Details: 06/02/2023
"Replaced motor/sump assembly, tested and no leaks and no errors. Dishwasher is working good."
We serviced a
FISHER PAYKEL++ DRYER
Model DGGX2US-96103A
Near Saint Paul, MN 55102
Delton
Job Details: 06/02/2023
Ran test and heard creaking noise after dryer was warmed up. I took apart bearing and greased it and other parts and maybe the washer was misaligned causing noise. I put it back together and it is quiet and working good for over 20 minutes with full load of clothes/towels. It appears to be working now but customer did say it was intermittent. She will use as normal and call back if problems continue.
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Minneapolis, MN 55418
Nate
Job Details: 06/02/2023
"Dishwasher gives a multitude of error codes. Stops at random points of cycle. Leaks water from door. Took door apart. Noticed multiple cracks in control panel, allowing a good deal of moisture to get inside ui area. Bottom door seal is torn, and with door apart I could see thats where mineral deposit is building up and moisture is getting through bottom of door. Quoted for new seals and control pane.
We serviced a
LG REFRIGERATOR
Model LRSC26922TT
Near Victoria, MN 55386
Adam
Job Details: 06/02/2023
Customer was changing filter but couldnt get it to not leak. The filter housing threads are getting a little mushroomed. I gave it it a try and was hard to get it set but its in and not leaking ran about 2 litters through and its working properly with out leaks. The filter housing isnt available any more. Customer is going to let it be and I showed him how I did it.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Maplewood, MN 55119
Delton
Job Details: 06/02/2023
"Refrigerator was cooling and freezer and refrigerator were at temperature when i got here. Found that compressor is running very hot. Refrigerator was pushed all the way back against the wall and is tightly enclosed all around refrigerator with cabinet. There are spacers for this model that were never installed that give back of refrigerator 2 inches for air circulation. I installed spacers, tested and refrigerator compressor is running and refrigerator is cooling. I explained to customer and showed her the installation measurements for compressor work efficiently. She will use refrigerator with spacers and keep an eye on cooling. Refrigerator is cooling and running after i have pulled it away from wall with the spacers."
We serviced a
KENMORE DRYER
Model 11087562601
Near Saint Joseph, MN 56374
Seth
Job Details: 06/02/2023
"I replace the idler and popped out the lid. The dryer is now quiet.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA22CNSS01
Near Sartell, MN 56377
Seth
Job Details: 06/02/2023
I defrosted the water line and installed a optic board. The ice maker harvested perfect and filled with water. The fridge is now fixed.
We serviced a
KENMORE REFRIGERATOR
Model 253.7034241A
Near Albertville, MN 55301
Phillip
Job Details: 06/02/2023
The customer said that the fresh food and freezer has been loosing there cooling for a while. I tapped into the low side and the suction pressure was minus 10 psi. That low pressure indicates a low side leak. Either in the heat exchanger or evaporator. I recovered the refrigerant and installed a new filter dryer and added a valve to the low side. I leaked checks the system with nitrogen. I pressurized it to 200 psi. I waited ten minutes and inspected the evaporator. I found no leaks. I purged the nitrogen and pulled a vacuum. After the vacuum I recharged the system and added the leak stop sealant. I replaced the ui control. I advised the customer to wait 24 hours for it to cool.
We serviced a
ASKO++ DISHWASHER
Model D5636
Near Minneapolis, MN 55427
Phillip
Job Details: 06/02/2023
I replaced the water valve. I ran the dishwasher and verified there is no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Oak Grove, MN 55011
Matt
Job Details: 06/02/2023
"Customer complaint is, MAKING A (CRAZY) NOISE AND GETTING LOUDER AND LOUDER. Inspected and tested. Freezer was -2F and FF was 37F. Found the damper is really loud when it opens and closes. Needs a new damper. Installed new damper assembly and tested. Damper sounds great. Refrigerator is now fixed."
We serviced a
LG WASHER
Model WT5001CW
Near Minneapolis, MN 55428
Phillip
Job Details: 06/02/2023
"The washer makes a loud noise when the rotor comes on. I found water drains slow and water is leaking from the transmission into the stator and rotor. It would need a rotor, stator, gear case and sensor. Its not worth fixing."
We serviced a
LG WASHER STACKED++
Model WM2501HWA
Near Long Lake, MN 55356
Adam
Job Details: 06/02/2023
Installed new door boot. Also cleaned out drain from the bottom of the boot the hose was all plugged up. Reassembled then tested for leaks. Unit is working great with out any leaks
We serviced a
SAMSUNG RANGE
Model NE63T8111SG AA
Near St. Cloud, MN 56301
Seth
Job Details: 06/02/2023
I reset the range and the UI started working. I could not find a problem.
We serviced a
GE DISHWASHER
Model GDT580SMF8ES
Near Otsego, MN 55362
Seth
Job Details: 06/02/2023
CSM error was stored. The unit filled great but the circulation pump had failed. I quoted replacement. They declined the repairs.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Coon Rapids, MN 55433
Matt
Job Details: 06/02/2023
"Customer complaint is, WON'T AGITATE. Inspected and tested. Found the splutch is wore out on the top against the gearcase. Customer approved repairs. Installed new actuator and splutch kit and tested. Washer is working great. Washer is now fixed.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Minneapolis, MN 55445
Matt
Job Details: 06/02/2023
"Customer complaint is, ICE DISPENSER WONT STOP DISPENSING. Inspected and tested. Found the micro switch for the ice dispenser paddle has failed. Installed new micro switch and tested. Dispenser is working great. Dispenser is now fixed."
We serviced a
BOSCH DISHWASHER
Model Shxm4ay55n/28
Near Buffalo, MN 55313
Seth
Job Details: 06/02/2023
I replaced the UI board and tested the dishwasher. It is now fixed.
We serviced a
WHIRLPOOL RANGE
Model RF302BXEW
Near Fridley, MN 55432
Nate
Job Details: 06/02/2023
"Bake doesnt work, and 4 burners smoke bad. Also cant remove burners anymore because of how the terminals have arced. Found a bad thermostat. Quoted owner for new thermostat and coils and terminal receivers.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A201
Near Coon Rapids, MN 55448
Phillip
Job Details: 06/02/2023
The customer said the dryer made a loud noise and a burning smell then eventually it stopped working. He unplugged it and let sit for 2 hours then tried it again and it was still dead. Today it was plugged in and I tried it and the dryer started right up. I tried to get the motor to stall but it felt strong. I took the dryer apart and inspected the idler and pulleys. Everything look good and the motor visually looks good. I inspected the board and that looked ok. I gave the customer a rough quote for replacing the motor.
We serviced a
KENMORE REFRIGERATOR
Model 795.72595.710
Near Blaine, MN 55449
Phillip
Job Details: 06/02/2023
"Another company was out and said the compressor was bad. The customer said that over the last few weeks the cooling had got worse. The freezer was in the 30s and the fresh food was in the 50s. I tapped into the low side on the compressor. The pressure was 35 psi. I unplugged the unit and the pressure never really moved. The 35 psi does indicate a insufficient compressor. I replaced the compressor, the filter drier and updated the main board. I leaked checked and purged the system with nitrogen. I then recharged the fridge with 5.11 ounces 134a."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Minneapolis, MN 55427
Nate
Job Details: 06/02/2023
Motor not doing anything. No circulation. Replaced the sump assembly and motor. The board is flaky and only sends short spurts of power. Needs a new main PCB. W10906426. Please submit for us to get that. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WGD8000BWO
Near Minneapolis, MN 55406
Nate
Job Details: 06/02/2023
"Gets really hot but takes a few cycles to dry. I cleaned out the vent. Got a ton of lint out. Air flow is much better now. Please refund the 129 from today since it also needed a vent cleaning which I did not do last time. ; saved tckt , states that autho needed"
We serviced a
BOSCH REFRIGERATOR
Model B21CT80SNS/01
Near Excelsior, MN 55331
Adam
Job Details: 06/02/2023
"Unit is leaking out the back of fridge. Customer had a photo of were it is leaking. Its leaking from the water inlet tub for the ice maker. Verified its definitely leaking. Removed and inspected couldnt find any damage. Tried to reseat it but still leaks will need water inlet add photo of where its at and part number but dont see any available Water inlet 10001666 will need to source and let customer know. Didnt quote anything because I cant find it. ; snapped 1 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/02/2023
Failed tco on the heater. Part is on order.; ordrd 1 279973 (Thermostat kit)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF5
Near Minneapolis, MN 55448
Matt
Job Details: 06/02/2023
"Customer complaint is, THE ICE MAKER IN THE FREEZER DOES NOT WORK. Inspected and tested. Freezer temperature was only 23F and FF was 42F. I removed the evaporator cover and theres heavy frost on about 25 percent and then nothing on the rest of the evaporator. The sealed system has failed. ; saved tckt"
We serviced a
ELECTROLUX REFRIGERATOR
Model FRT18HS6DW2
Near Fridley, MN 55432
Nate
Job Details: 06/02/2023
Not cooling fresh food section. Had a bad evaporator motor. Quoted for new one. Coming back Tuesday to install. Attached quote. Cleaned ice out in duct so some cold can make its way down to the fresh food section. ; ordrd 1 5303918549 (Fan motor)
We serviced a
AMANA MICROWAVE
Model AMV2307PFS0
Near Monticello, MN 55362
Seth
Job Details: 06/02/2023
"Broken bulb, I called Jeremy he will have building maintenance replace it. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Minneapolis, MN 55428
Nate
Job Details: 05/23/2023
"Dishwasher has been leaving brownish granulated debris on the dishes. Took the filter apart, found a lot of junk under the screen of the filter, and down in the sump area. Cleaned the sump out with paper towels, and cleaned the screen in the sink with a brush. Filled it with water a couple times and then sucked the water out again. Then let it fill, circulate, and then I sucked out more water. Then ran dishwasher with a bowl on top, didnt have any debris in bowl after letting it run for awhile. Other issue is that its been leaking bad from the float area. I checked and the plastic nut for the float was super loose letting water through. I used some sealant and tightened the nut.
We serviced a
FRIGIDAIRE WASHER
Model FAFW3921NW0
Near Saint Paul, MN 55102
Delton
Job Details: 05/23/2023
"Found that the drain pump was clogged with small items of clothing and gunk in the drain trap. Removed boot to get to drain trap, cleaned out trap and removed debris, tested and washer now drains. Tested and washer fills, agitates, drains and spins.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Saint Michael, MN 55376
Matt
Job Details: 05/23/2023
"Customer complaint is, KEEPS FROSTING UP IN FRESH FOOD. Inspected and tested. Customer had refrigerator unplugged and completely defrosted and the evaporator panel off when I got here. The temperature and defrost sensors tested good and heater is working. Customer had already installed the heat probe from the drain kit, but not the tubes on the backside. I dumped water down the drain and it drained good. I removed the drain on the backside and theres junk in it, but it doesnt look plugged. I installed the drain tubes on the back that the customer had from the kit. The evaporator cover looks good. I dont think theres anything else I can do here."
We serviced a
GE RANGE
Model JB655SKASS
Near Minneapolis, MN 55443
Matt
Job Details: 05/23/2023
"Customer complaint is, THE BURNER IS WORKING AS IT SHOULD ONLY AROUND THE RIM OF THE BURNER GETS RED WHILE THE MIDDLE SECTION DOESNT. Inspected and tested. Found the front right 12in burner element is only working on the outside coil. Installed new front right burner element and tested. Burner is working great. Range is now fixed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Saint Michael, MN 55376
Phillip
Job Details: 05/23/2023
"The washer drains slow and does not always finish the spin. The washer is also acting up and stops at random times. I tried the drain and spin and the washer turned on the drain pump but it drains slow. I removed the drain pump but founding nothing stuck inside. When I would try and run a drain test sometimes the pump would not start and I got 0 volts out the board. I tried a auto test, the washer lights flashed but none of the components would come on. The washer runs but drains slow. I created a estimate snd gave the customer a quote, at this time they declined the estimate.
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Minneapolis, MN 55419
Delton
Job Details: 05/23/2023
"Customer said he was getting SC error and washer would not drain and still be full of water on inside. Customer said he checked filter several times and was clear. As Im here i checked drain filter and made sure the drain pump fins moved freely. Ran drain test and drain pump runs. Ran quick cycle and washer fills, agitates, drains and spins. Washer is working good as im here.
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Saint Paul, MN 55104
Delton
Job Details: 05/23/2023
Found that the plastic latch holder is worn out and the latch is hitting switching incorrect timing and blowing fuse. Needs the latch kit. Customer declined and will purchase new microwave.
We serviced a
KENMORE WASHER
Model 110.296228
Near Saint Paul, MN 55130
Phillip
Job Details: 05/23/2023
The washer fill valve hose has a hole in it. I replaced the hose and ran the washer. Water is not leaking out now. All tested good .
We serviced a
LG WASHER
Model WT7800CV
Near Ramsey, MN 55303
Matt
Job Details: 05/23/2023
"Customer complaint is, NOISY WHEN WASHING. Inspected and tested. Found the gearcase is grinding when it agitates. Customer declined repairs and is going to look into replacing it."
We serviced a
LG REFRIGERATOR
Model LMXS28626D
Near New Brighton, MN 55112
Phillip
Job Details: 05/23/2023
The customer said it stopped cooling in about 24 hours. I verified the compressor was bad. I replace the compressor and filter drier. I leak check the system and purged it with nitrogen. I pulled a deep vacuum for about 12 minutes. I recharged with 5.11 ounces and updated the board. Pressures are good and its cooling down. I advised the customer to wait 6-8 hours before putting some food back in and 24 hours to fill it up.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Osseo, MN 55311
Adam
Job Details: 05/23/2023
CUSTOMERS COMPLAINT NOT FILLING WITH WATER AND WASHING DISHES. I found unit drained right away and had water to drain. Then it filled but after that. It wouldnt do anything. Found the motor had failed. Installed new sump assembly/motor. When installing new sump I removed the drain pump and I did find a piece of glass in there also one fin on the drain pump motor propeller was busted. Let customer know and showed the piece. Then reassembled unit. Tested multiple times for leaks. Unit is working properly.
We serviced a
KENMORE REFRIGERATOR
Model 795.7130301
Near Saint Paul, MN 55105
Delton
Job Details: 05/23/2023
"Found that the evaporator only has %10 frost pattern. Has sealed system leak. Needs sealed system repair."
We serviced a
ELECTROLUX DISHWASHER
Model E1241D81SS4A
Near Plymouth, MN 55446
Adam
Job Details: 05/23/2023
Customers complaint unit making popping noise when opening and closing door. Verified complaint. Removed outer door panel to get a better view of whats catching. Found the hard sound pack is lifting on the bottom and catch on the bottom tub. Filed down the bottom of the sound pack and made sure it was clearing then reassembled.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEBO
Near Roseville, MN 55113
Nate
Job Details: 05/23/2023
"11 in freezer and 45 in fresh food. Compressor is scalding hot, and only runs for a few minutes before cutting out. Evaporator partially frosts over and then the compressor cuts out and the frost melts quickly and drips off. Sealed system issue. Customer replacing fridge. Not interested in sealed system work."
We serviced a
GE RANGE
Model PGB916SEM1SS
Near Maple Grove, MN 55311
Phillip
Job Details: 05/23/2023
I verified the center burner does not heat all around. I replaced the center burner. The burner lights all around now. I also looked at the customers fridge and thawed out the line in the door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Monticello, MN 55362
Matt
Job Details: 05/23/2023
INSTALL DISHWASHER. Removed old dishwasher and installed new Whirlpool dishwasher. Tested and dishwasher is working great. Install complete.
We serviced a
SAMSUNG DRYER
Model DV45H7000GW/A2
Near Savage, MN 55378
Delton
Job Details: 05/23/2023
Found that sensor dry will drop time even with wet clothes. Found that moisture sensor was disconnected inside dryer. I cleaned out inside dryer of lint build up. I tested heat and is very hot inside dryer. I looked outside and saw that there is an extension which is blocking airflow and i informed customer to remove that. Dryer is working and vent will need to be looked at for dryer to dry efficiently. Dryer itself is working good.
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Savage, MN 55378
Delton
Job Details: 05/23/2023
Found that the washer had no power. I checked outlet and it sparked. The outlet adapter is shorted on the upper left plug in that the washer was plugged into. I moved plug and washer now powers on and is working good. I informed customer that new outlet is needed.
We serviced a
ELECTROLUX MICROWAVE
Model EW30SO60QSDY
Near Plymouth, MN 55446
Adam
Job Details: 05/23/2023
Customers complaint unit not heating. Unit is a built in. Removed unit from wall. Disassembled unit. Tested switches and found the mount for one of the door switches were bad. A little peg broke. Let customer know I can try to use a screw and should work just fine.
We serviced a
LG REFRIGERATOR
Model LRFXC2416S/01
Near Lakeville, MN 55044
Delton
Job Details: 05/23/2023
IFE error and ice in ice bucket is leaking though dispenser flap onto floor. I emptied ice maker bucket so it wont leak. Found that ice fan is weak and staggers the ice fan motor. Ice fan motor part looks like it only comes as part of the evaporator cover. Refrigerator is just over an year old. Customer will contact LG and see if they will do anything for them. I gave quote for whole freezer evaporator cover assembly.
We serviced a
WHIRLPOOL WASHER
Model LSS7233AW0
Near Minneapolis, MN 55428
Nate
Job Details: 05/23/2023
"Washer running really loud, and doesnt spin. Transmission spins very slow. Needs new drive block, clutch and transmission.
We serviced a
BEKO++ DISHWASHER
Model DUT36520W
Near Hopkins, MN 55343
Adam
Job Details: 05/23/2023
Installed all parts tested for leaks made sure door opens and closes properly. Now unit is working properly
We serviced a
FRIGIDAIRE DISHWASHER
Model DISHWASHER
Near Rogers, MN 55374
Phillip
Job Details: 05/23/2023
The whole dishwasher is dead. I checked the power and it was getting like 399 volts. I used a cheater cord and hooked it up to the dishwasher then plugged into a different outlet. The dishwasher is now working. I advised the customer there is a supply voltage issue and the breaker or wall switch is at fault.
We serviced a
LG REFRIGERATOR
Model LFC20770ST
Near Fridley, MN 55432
Nate
Job Details: 05/23/2023
"Compressor is hot, blue wire to compressor is 1.2 amps, black wire is .72 amps. Condenser line from compressor is cool. Compressor runs on R134. Attached photo of compressor and evaporator which is warm and has zero frost on it. Very tight space to get fridge out, can only get it out at an angle. 70 degrees in fresh food and freezer. Please resubmit to AHS verified that it still has a sealed system issue. ; snapped 6 QuickPics, states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model kdtm404kps0
Near Shoreview, MN 55126
Nate
Job Details: 05/23/2023
"Giving F8E2 error, fill valve. Drain pump wasnt draining either. Replaced bad pump, drains great now, but fill valve gets 120 but doesnt fill. Disconnected water line, no restrictions. Needs new valve as well. Attached quote. Coming back Thursday to install. ; pckd up 1 W11412291 (Drain pump), ordrd 1 W11434044 (Fill valve)"
We serviced a
VIKING++ WALL OVEN++
Model VEDO5302TSS
Near Medina, MN 55340
Adam
Job Details: 05/23/2023
Customers complaint unit not heating at all. Disassembled unit to get to control board. Started to test relays. Found when using bake or broil only getting 120 volts. Fallowed wiring diagram to relay on board that wasnt sending out 120 from L1. Was getiting 240 to juncting and getting 120 to other side of relay. I dont have that relay and cant repair board. Will need new control board. Quoted customer blue book and then rescheduled. Order part from Marcone ; ordrng 1 046142-571 (Board)
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA
Near Edina, MN 55410
Delton
Job Details: 05/23/2023
"Found that there is no power going to compressor, getting 1 blink power inverter failure error on the board. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Da92-00215c (Poor inverter board)"
We serviced a
LG WASHER
Model WM3700HVA
Near Osseo, MN 55311
Phillip
Job Details: 05/23/2023
The customer said the washer vibrates bad and leaks water. I checked around the boot and found a hole in the bottom. I ran 4 towels on wash and then spin at high speed and low and the washer does not shake or vibrate bad. I gave the customer tips on loading and spin speeds. Im coming back Thursday to replace the boot. The customer will pay with cash. ; ordrd 1 MDS47123619 (BELLOWS)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Big Lake, MN 55309
Matt
Job Details: 05/23/2023
"Customer complaint is, POWER OFF AN ON, MAKING TOO MUCH NOISE. Inspected and tested. Found the slider is rubbing on the clutch and not shifting back in forth between agitate and spin. Needs a new clutch and slider. Parts on order. ; ordrd 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
FISHER PAYKEL++ WALL OVEN++
Model OS302
Near Roseville, MN 55113
Nate
Job Details: 05/23/2023
"Received the right relay board this time. Installed new relay board, tested oven on bake for 400 degrees and runs great. The other board they sent us had everything in the package except for the board itself. Will need to send back to Marcone for a full refund. Also need to send the core for the relay board to Marcone, and the original relay board they sent as well for a refund since that wasnt the right part. Attached all photos of parts and sent emails for each part to our parts email. Job is complete. Didnt need other board. Also is a newer oven so doesnt need the kit with the thermal cut out. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Otsego, MN 55362
Matt
Job Details: 05/23/2023
"Customer complaint is, WON'T START, F7 E5 error. Inspected and tested. Found the slider magnet is rubbing on the clutch. Needs a new clutch and slider. Quoted customer $417. to install both parts. Customer declined repairs. ; schdld next appmnt for 5/25 THU !"
We serviced a
VIKING++ REFRIGERATOR
Model VCSB5423SS01
Near Wayzata, MN 55391
Adam
Job Details: 05/22/2023
Unit not cooling properly. Fridge was over 50 freezer 10. Found the evap in the freezer all frosted over. Steamed it all out. Found the defrost bimetal was popped. The heater Ohmed out fine. Cleared out all water and empty drain pan under fridge. Then reassembled. The evap fan was running properly also.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/09
Near Minnetonka, MN 55305
Adam
Job Details: 05/22/2023
Unit giving a E15 leak code. Verified complaint unit had water in drain tub. Found a trail from the water valve. Tested unit and found it leaking from the water valve lightly. Quoted for replacement. Installed new part tested multiple times for leaks and its working great. Check the diverter also because I have seen them leak but no evidence of a leak from there.
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRW00
Near Minneapolis, MN 55404
Nate
Job Details: 05/22/2023
Freezer 14 and fresh food 55. Found it wouldnt go into defrost in forced defrost mode. Bypassed the bi metal and then in forced defrost it comes right on. Has a bad bi metal. Steamed off evaporator and replaced bad bi metal. Works and coils great now.
We serviced a
LG WASHER
Model WT4870CW
Near Saint Michael, MN 55376
Phillip
Job Details: 05/22/2023
The customer said the washer will leak from the front left corner. I ran the bleach valve and water leaks out from the tub ring. I removed the bleach cover and cleaned hair out from the holes. Water is able to drain in through the tub cover good now.
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0985390-11
Near Saint Paul, MN 55105
Nate
Job Details: 05/22/2023
"Fridge hasnt had great ice production customer noticed recently (10 days ago). increased volume of water flow from E3 (factory setting) to E6. Temps were zero and 39 in left fridge and 40 and 2 in the right. Showed customer how to change volume of water, in case she needs to change it in future. She mentioned it could use a coil cleaning underneath, so I got my vacuum and coil cleaner and cleaned that, with a wet paper towel on the floor too. She set the right fridge temps to zero and 37. Up until now its been producing 1/6 of a bin of ice every 2 days. Should be more volume of ice now. Every 6-7 hours it should harvest.
We serviced a
JENN-AIR RANGE
Model JGR8855ADS
Near Rosemount, MN 55068
Delton
Job Details: 05/22/2023
"Found that igniter is weak and eventually will turn on gas but then is not hot enough to ignite it right away and will get gas build up and smell old gas. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.
We serviced a
WHIRLPOOL WALL OVEN++
Model WOC95EC0AS00
Near Maple Grove, MN 55311
Matt
Job Details: 05/22/2023
"Customer complaint is, COMBINATION OVEN- OVEN IS OVERHEATING IN BAKE. Inspected and tested. Temperature sensor ohmed out good, bake element ohmed out good, broil element was open. I tried the broil element and it never got hot even though there was 240V. I started preheating oven and found the broil relay is stuck on all the time. This is going to need a new broil element and board. Customer approved repairs. Installed new broil element and oven relay board. Tested and oven is working great. Oven is now fixed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Maple Grove, MN 55369
Phillip
Job Details: 05/22/2023
The customer said the dishwasher does not drain. I found the dishwasher was full of water. I ran the drain and I could hear the pump but water was drains slow. I sucked the water out and filled up the dishwasher. I started the drain and sucked water through the hose. Now it drains good. I tried it 5 times and it drains the water out every time.
We serviced a
ASKO++ DISHWASHER
Model n/a
Near Minneapolis, MN 55427
Phillip
Job Details: 05/22/2023
The customer said the dishwasher leaked and gave the f10 leak error. When I arrived the customer had it unplugged and water off. He plugged it back in and turned the water on. The drain pump ran and the f10 flashes. I removed the bottom cover and sucked the water out. I then was able to run the dishwasher. I let run for about 35 minutes or longer. I did a drain and fill 5 times. I was unable to recreate the issue. I advised the customer it could have had a drain issue and water was backing up inside.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Minneapolis, MN 55422
Phillip
Job Details: 05/22/2023
The customer said they ran it at night and in the morning they noticed it had the AE code. They tried to power it off and clear it but it would not go away. I pressed power and it turned off. I pressed power again and it came back on but the AE was gone. I started a cycle and let run. I found not leaking. The door does not seal all the way so when it runs you can hear water splashing inside. The wash motor is also loud and squeals. I gave the customer a quote for the repair.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Chanhassen, MN 55317
Adam
Job Details: 05/22/2023
Installed latch went through test mode. No errors.
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Maple Grove, MN 55311
Matt
Job Details: 05/22/2023
"Customer complaint is, DOES NOT SHUT OFF. Inspected and tested. Found the motor relay is stuck on and its running constantly with the door running. Customer approved repairs. Installed new board and tested. Dryer is working great. Dryer is now fixed.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2743BQ0
Near Minneapolis, MN 55429
Phillip
Job Details: 05/22/2023
"The complaint was the washer would not fill. I put the washer into diagnostics and the only fault was for the lid lock. There were no faults for not filling. I ran the auto test mode and the washer fills with hot and cold and everything is working. I ran the calibration test and it all worked. I ran a test cycle and its filling with water. I called the customer and gave a update. I advised the lid lock fault came up again, so she may want to put a note on the washer that the lid should not be drop or slammed and do not lift up on it when its locked."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Minneapolis, MN 55416
Phillip
Job Details: 05/22/2023
"The fresh food is not cooling. The back panel is ices up and the fresh food fan is not working. It needs the drain kit, heater and sensor. Today I defrosted the drain, I replaced the temp sensor, added the heater and installed the drain kit. I put into defrost and verified the fresh food evaporator heater and new heater come on."
We serviced a
LG WASHER
Model WM2688HNM
Near Edina, MN 55435
Adam
Job Details: 05/22/2023
Unit needs a new spider, bearing, and door boot.
We serviced a
LG WASHER
Model WM3570HWA
Near Roseville, MN 55113
Nate
Job Details: 05/22/2023
"Leaking water via the three way cold valve. Quoted customer for it, they will talk it over and let us know if they want to do it."
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/22/2023
The customer said the fresh food section was not cooling. I found some frost building up on the rear panel. I put my steamer in hole on the evap and put into defrost. When I got the evaporator cover off I found only ice was built up around the fan. I defrosted the ice build up. I hooked the panel back up and waited for the fans to come back on. Everything is working like it should. I advised the customer the fresh food could have been left ajar just a little and that could have caused the frost and ice build up.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA01
Near Inver Grove Heights, MN 55076
Delton
Job Details: 05/22/2023
"Replaced door latch, tested and dishwasher now latches and door seals and"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS
Near Bethel, MN 55005
Matt
Job Details: 05/22/2023
"Customer complaint is, CONTROL BEEPS RANDOMLY. Customer said the display hasnt been responding all the time for a couple years and now for the past 6-12 months its been beeping none stop unless the child locks is on. Now they cant get the child lock off. Inspected and tested. Freezer was 2F and FF was 39F. The child lock is on on the display and I cant get it off to do anymore testing. We would need to replace the UI display to do further testing. Customer declined repairs for now and is going to look into their options."
We serviced a
GE WASHER
Model GLWP2000M0WW
Near Elk River, MN 55330
Matt
Job Details: 05/22/2023
"Customer complaint is, NOT SPINNING OUT AND WONT DRAIN. They also said its been leaking on the floor. Inspected and tested. Found the drain pump is only sporadically working, water is dripping from the tub seal onto the transmission and the temperature knob is broken. Also the timer is not advancing to a spin, so its not spinning. Customer is going to replace the washer."