We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW2
Near Otsego, MN 55301
Matt
Job Details: 04/14/2023
"Customer complaint is, POP IN THE MOTOR AND NOW WON'T SPIN. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed.
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Nate
Job Details: 04/14/2023
Replaced bad magnetron. Heats great now.
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5200EW/A3
Near Minneapolis, MN 55401
Phillip
Job Details: 04/14/2023
The dryer made a squeal sound when it ran. I found the left pulley was bad. I replaced idler and vacuumed out the dryer. The dryer sounds better now.
We serviced a
LG WASHER STACKED++
Model WM8000HVA
Near Woodbury, MN 55129
Delton
Job Details: 04/14/2023
"Moved washers and dryers and replaced drain pump, Tested and washer now drains and is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Otsego, MN 55330
Matt
Job Details: 04/14/2023
"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Installed new evaporator fan motor and tested. Refrigerator is now fixed."
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Delton
Job Details: 04/14/2023
We serviced a
KENMORE REFRIGERATOR
Model KLBH031ATE0
Near Corcoran, MN 55340
Phillip
Job Details: 04/14/2023
"The dairy bin cover is broken and the left side of the lower meat case drawer is broken. It needs the whole drawer and the whole dairy bin assembly. Both are easy to install. The customer can install if we can ship them the parts. Dairy bin 30190-0034100-00Case drawer 30111-0065800-00; snapped 6 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Osseo, MN 55311
Phillip
Job Details: 04/14/2023
Water is leaking from the diverter. I gave quote for the diverter. Ordering part. The customer may call and cancel. ; ordrd 1 WD19X25278 (DIVERTER)
We serviced a
GE RANGE
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details: 04/14/2023
Unit wont light. Gas valve turns on getting power because the lock works and lights up. Ordering sprak module and ignition module harness; ordrd 1 WB18T10452 (Harness) and 1 WB13T10046 (Spark module)
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KB6B
Near Hopkins, MN 55305
Phillip
Job Details: 04/14/2023
"The customer said the dishwasher is now washing. They said the spray arms do not spin. I started the dishwasher it fills with water and when the wash pump comes on it makes a buzzing sound but does not pump the water. I took the sump apart and verified nothing is broken or missing. It will need a wash pump 807473201. Please get approval and order the part if approved. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Big Lake, MN 55309
Seth
Job Details: 04/14/2023
Fridge was smoking from the FF evap cover. I used the SmartHQ device and tested the system. The sealed system has failed it will not cool. Something caught on fire behind the evap cover when it leaked the refrigerant. I called the techline and spoke with Cory. Case number 09941926. ; saved tckt
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2080
Near Minneapolis, MN 55410
Phillip
Job Details: 04/14/2023
I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. Please order the top freezer drawer left track assembly. I added pics. ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MSD2254VEB00
Near Clear Lake, MN 55319
Seth
Job Details: 04/14/2023
Dispenser drips. Valve assy is on order.; ordrd 1 W10822681 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Saint Paul, MN 55109
Nate
Job Details: 04/14/2023
"Evaporator is icing up again. Tested sensor from board, its good. Tested amp draw on heater in test mode, .90 amps, should be 5. Tested ohms on heater from board, its 127 ohms. Way too high. Took off evaporator panel, tested heater, ohms 127 when disconnected. Needs new heater assembly. Ordered a new one. Coming back Tuesday to install. Also steamed off evaporator so it would cool between now and then. 2 degrees in freezer today and 40 in fresh food. ; ordrd 1 W11546981 (Heater)"
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Chanhassen, MN 55317
Adam
Job Details: 04/14/2023
Installed new top spray arm mold. Tested and no leaks.
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/28
Near Lakeville, MN 55044
Delton
Job Details: 04/13/2023
"Getting e:23 error and not draining. I cleaned out water and took off pump, nothing is obstructing it. It worked for first test then when testing again it didnt run and gave error again. I tapped the drain pump and it started running again. Appears to be bad drain pump. Ordering part and rescheduling.; ordrd 1 00631200 (Drain pump)"
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55410
Nate
Job Details: 04/13/2023
"Icemaker stopped making ice. Replaced the bad Icemaker. Called becko, walked through tests for Icemaker, and still doesnt cycle or fill. They said they typically recommend replacing the main PCB along with the icemaker. Needs part number 4934269501. Can the office please order this and schedule a return visit once we have an eta for the part? ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DVE45T3400V/A3
Near Hanover, MN 55341
Phillip
Job Details: 04/13/2023
The customer said the dryer makes a strange noise when it runs. I started the dryer and verified the noise was not normal. I pulled the front off and found a sock stuck in the blower. I removed the sock and vacuumed out the dust. Now it sounds better.
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Maple Grove, MN 55311
Matt
Job Details: 04/13/2023
"Customer complaint is, SAME AE CODE. Inspected and tested. Theres water in the pan underneath again. I removed water and ran dishwasher for almost 30 minutes again it was not leaking underneath.
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near Maple Grove, MN 55311
Matt
Job Details: 04/13/2023
"Customer complaint is, SUD ERROR. Inspected and found water in the tub. I removed the drain filter and it was plugged solid. Cleaned out filter and tested. Washer is draining great. Washer is now fixed."
We serviced a
HOTPOINT RANGE
Model 107RF 37D
Near St. Cloud, MN 56303
Seth
Job Details: 04/13/2023
I replaced the failed element and tested the range. The range is now fixed.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/13/2023
"I replaced the rotor, stator, and bolt. I tested the washer the noise went away. It is now fixed."
We serviced a
MAYTAG WASHER COIN OP++
Model MAF18PCZAS
Near Rice, MN 56367
Seth
Job Details: 04/13/2023
"Washer has many issues. The valve assemblies have gone bad, and when the water hot water is turned on, it leaks consistently. The rear main is bad along with bearings and shaft.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Medina, MN 55340
Phillip
Job Details: 04/13/2023
"The customer complaint was frost is built up all over the evaporator cover in the fresh food and the fan is making a noise. I defrosted all the frost and removed the rear cover. I inspected the fan operation and the defrost sensor placement. All looks good. I changed the defrost to a 8 hour run defrost.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SG/AA
Near Plymouth, MN 55446
Phillip
Job Details: 04/13/2023
The showcase latch is broken. Today I replaced the showcase door. The door is working good.
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Eagan, MN 55123
Delton
Job Details: 04/13/2023
"Found that water line was clogged with hard water build up so when ice maker would fill it would spray over and leak on back of ice bucket and cause ice block. I cleaned the hard water build up, tested and ice maker cycles and fills and no longer leaks. ALso did software update on refrigerator. Refrigerator is working good."
We serviced a
KENMORE WASHER
Model 110.2810231
Near Eagan, MN 55122
Delton
Job Details: 04/13/2023
it is floating tub model that has the bad bearing. The rotor bolt is rusted on and stripped and wont come off and would have to be drilled out.
We serviced a
LG RANGE
Model NOTAVAILABLE
Near Minneapolis, MN 55417
Delton
Job Details: 04/13/2023
Replaced igniter, tested and bottom oven heats up and is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Minneapolis, MN 55448
Nate
Job Details: 04/13/2023
Replaced bad door switch and castor/ft. Already installed new main PCB. Works great now. Temps 36 and 1.
We serviced a
KENMORE COOKTOP++
Model 790.32313
Near Eden Prairie, MN 55347
Delton
Job Details: 04/13/2023
"Pulled out wall oven underneath cooktop and checked gas connections and found that inlet gas line connection had a small leak. I tightened connection, tested and no more bubbles and no more gas smell. Cooktop is working good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Sartell, MN 56377
Seth
Job Details: 04/13/2023
"Leaking saw discharge from door. I found evidence of leaking from the drain hoseadapter connections in the cabinet and from the door seal. The seal was dirty I cleaned it but unit was very moldy.
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSA
Near Minneapolis, MN 55437
Delton
Job Details: 04/13/2023
As I was installing door kit found that the door was still losing power. I assumed that it was the common power failure of the door latch kit. But it also needs the whole door as the electronics are in the door.
We serviced a
LG REFRIGERATOR
Model LFXS26973S
Near Chaska, MN 55318
Adam
Job Details: 04/13/2023
Door got damage by contractor. Customer inspected new door installed new door and swapped over everything that was need. After checked for error codes and leaks. Everything is operating correctly.
We serviced a
BOSCH DISHWASHER
Model SHV7ER53UC/50
Near Eden Prairie, MN 55347
Adam
Job Details: 04/13/2023
Unit wont start, noticed the door latch was catching. if I pushed it in the magnets would read and start to work but wouldnt hold. Pulled unit out then found the latch was bad. Latch was prescreened/preordered which was perfect installed new part then tested. Unit is working great.
We serviced a
SAMSUNG DRYER
Model 178A23RHC
Near Minnetonka, MN 55305
Phillip
Job Details: 04/13/2023
I removed the bottom cover and vacuumed the dust off the condenser. The temps inside are good.
We serviced a
AMANA RANGE
Model ARG7600WW
Near Forest Lake, MN 55025
Nate
Job Details: 04/13/2023
Replaced all parts. Both burners ignite great now on the right side (and left).
We serviced a
KENMORE RANGE
Model 79073433314
Near Minneapolis, MN 55409
Nate
Job Details: 04/13/2023
Replaced bad main PCB. Now it heats great with no errors.
We serviced a
GE WASHER
Model GTW485ASJ1WS
Near Maple Grove, MN 55369
Matt
Job Details: 04/13/2023
"Customer complaint is, THE WASHER WILL NOT SPIN OUT THE WATER. IT HAS A SQUEAKY NOISE LIKE PERHAPS A BELT ISSUE. Inspected and found the belt was falling off and is shredding. Installed new belt and tested. Washer worked perfectly with a load of towels on a speed wash cycle. Washer is now fixed."
We serviced a
LG WASHER
Model WM3700HWA/03
Near Ramsey, MN 55303
Matt
Job Details: 04/13/2023
"Customer complaint is, LEAKING WATER. Inspected and tested. Found theres staining running down the back side of the washer from the vent and on the floor. I ran washer through test mode and no leaking, but lots of soap suds in washer. I started a load of clothes on speed wash and did not see any leaks. Looks like its just a soap suds issue. I advised customer on using less soap and cleaning washer regularly."
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Minnetonka, MN 55305
Phillip
Job Details: 04/13/2023
"I cleaned the drain filter on the washer. I took the dryer apart, it was pretty clean. I throughly cleaned the blower, vacuumed loose dust and oiled rollers. I cleaned the tops on all machines. I tested before and after the cleaning and they all sound good."
We serviced a
BEKO++ REFRIGERATOR
Model BFBF3018SSIML
Near Apple Valley, MN 55124
Delton
Job Details: 04/13/2023
"Found that ice maker was frozen as well fill tube. Water supply line will have to be reworked to a pressurized pipe for the refrigerator water to work correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Minneapolis, MN 55431
Nate
Job Details: 04/13/2023
Zero in freezer and 38 in fresh food when I got here. They had shut off the fridge for 36 hours to let it defrost. Has been cooling since. I installed the new main PCB and thermistor and clip. Everything is cooling nicely now. Steamed off evaporator before starting on repair.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near Minneapolis, MN 55421
Delton
Job Details: 04/13/2023
"Dishwasher not draining. Found that the there is a make shift drain hose extension that goes though the floor and up through underneath the sink. I disconnected hose from the extension and the dishwasher drains fine. Issue is that there is something clogged in the extension. The basement has finished ceiling, so i cant check. I recommended that the drains goes though the cabinet and run it along side the cabinet walls to the drain but cabinet would need to be drilled out and an official drain hose extension be added.Sending to office to see if we will do that and what would the estimate be for drain hose extension and labor to drill out cabinets to run drain hose. Schedule 2 hours for repair if we do it. Ill need drain hose clips to screw them into cabinet to run hose along cabinet walls. Call and let customer know if we will do it and estimate.; O-emld tckt"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Minneapolis, MN 55441
Phillip
Job Details: 04/13/2023
"The customer showed me the top ui trim is broken and coming off. The customer said it runs for 10 minutes then shuts down. I hooked up the Newfi tool and checked faults. There was faults for it not draining and for the diverter. Theres also broken pieces on the lower rack. When the drain pump comes on water drains slow and the drain pump is noisy. The diverter magnets are dirty and are beyond being able to be cleaned, they need to be replaced. Please submit parts. Ui top control WD21X25381Drain pump WD19X25461Diverter WD19X26398Diverter disc WD19X25637Lower rack WD28X30223; O-emld tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Chaska, MN 55318
Adam
Job Details: 04/12/2023
Unit had weak water pressure and ice maker not working. Verified complaint. Ice maker wasnt working and tray was dry. Also the water was slow. Removed water line from back and tested pressure. It has good pressure to the valve. Next tested ice maker found the ice try had a crack and was catching. Also found the water would just trickle through the fill hose.Will definitely need a ice maker and heater kit. Customer said they have had some items in the back freeze lately. No codes are present and everything is operating normally. Let them know it could just be from the door not be shut once all the way or something like that. When I had the fridge out unit didnt have the rust on the back from the ice maker freezing up.
We serviced a
BOSCH DISHWASHER
Model SHY56A05UC/23
Near Shakopee, MN 55379
Adam
Job Details: 04/12/2023
Installed motor from last diagnosis. Tested multiple times and its working great with out any leaks
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Buffalo, MN 55313
Seth
Job Details: 04/12/2023
"Not working. I ran the machine through service diagnostic mode and found the motor did not turn or either hesitate or spin. I verified the water source and re-plugged in the Molex connector. I tested by running through service diagnostic to finish perfectly. We started a load as I left, and they waited to make sure it filled and begin to agitate before I left. The washer is now fixed."
We serviced a
KENMORE DISHWASHER
Model 665.139099N412
Near Eagan, MN 55122
Delton
Job Details: 04/12/2023
"Found that the heater is open. Replaced heater, tested and dishwasher is heating and all functions are working good.
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Plymouth, MN 55446
Phillip
Job Details: 04/12/2023
The customer said the dishwasher is not drying and not cleaning well. I found the filter was all plugged up and nasty. I hooked io the Newfi tool and it said there was a issue with the flood sensor. I removed the sensor and verified it was bad. I replaced the flood sensor and cleaned the filter. I advised the customer to clean the filter monthly.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVBL01
Near Maple Grove, MN 55311
Phillip
Job Details: 04/12/2023
The customer said one day the freezer stopped cooling. The customer reset power and it stared to work again. I could hear it cycle on and off and there was a faint beep. I removed the control board and found a couple capacitors that were failing. I replaced the capacitors and put the board back in. The compressor and all the fans are on and it is now cycling and I dont hear the beep. So far its working good.
We serviced a
GE WASHER
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 04/12/2023
Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Woodbury, MN 55125
Nate
Job Details: 04/12/2023
Unit is dead. Found a bad board with rapid light flashing after turning off power and turning it back on at breaker. Quoted for new main PCB. Had to order it. Coming back Monday to install. ; ordrng 1 WD21X32163 (Main pcb)
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Rosemount, MN 55068
Delton
Job Details: 04/12/2023
Found that compressor is running and evaporator is wet but no frost pattern. Freezer is 40 degrees refrigerator is 50ish. I informed customer that we would contact LG and see if they send parts for free but he would be responsible for labor of roughly $660.Customer said if LG covers parts to proceed with repair and he will pay labor at that price. Customer just wants to fixed as soon as possible. Will need to send our sealed system specialists!; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.7237331
Near Albertville, MN 55301
Matt
Job Details: 04/12/2023
"Customer complaint is, NOT COOLING. Refrigerator is almost 9 years old. Inspected and tested. Customer had refrigerator unplugged when I got here. I plugged refrigerator in and compressor and fans turned on. I removed the freezer evaporator cover and theres no frost on the evaporator. The compressor has failed. Refrigerator is drawing about .63amps with everything running. I told customer we would check with Sears and call them back and let them know what we find. ; saved tckt"
We serviced a
GE RANGE
Model CGS990SET8SS
Near Maple Grove, MN 55311
Matt
Job Details: 04/12/2023
"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is dead and the lower oven bake element is fried because the deflector is touching it. Needs a new board, deflector and ignitor. Parts on order. I need lots of extra time on this. ; ordrd 1 WB13X25263 (Bake ignitor) and 1 WB35X37972 (Burner deflector) and 1 WB27K10423 (Main board)"
We serviced a
LG REFRIGERATOR
Model LFX25975ST/00
Near Chanhassen, MN 55317
Adam
Job Details: 04/12/2023
Water not dispensing and not making ice. Verified complaint. Could hear the valve inside the fridge working. Pulled fridge out on protective mat and had the customer hit the dispenser. Was getting 120 volts to the valve but couldnt feel it working and making no noise. Also had a small leak. Showed customer the small leak and quoted for new valve. Customer approved and rescheduled ; ordrng 1 MJX41178908 (Valve)
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Chaska, MN 55318
Adam
Job Details: 04/12/2023
Customers complaint is unit making loud noise when washing. Verified complaint drain pump. Sounds good. Motor is sounding like it whining and making loud noises. The motor has failed on this unit. Quoted customer blue book and rescheduled ; ordrd 1 ABT72989202 (Motor)
We serviced a
GE DISHWASHER
Model GDT645SMN0ES
Near Monticello, MN 55362
Seth
Job Details: 04/12/2023
Not drying. Blown CSM on the board. Part is on order.; ordrd 1 WD21X25992 (Board)
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Elk River, MN 55330
Matt
Job Details: 04/12/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Washer is draining, just not spinning. The bearing is really loud and its leaking out the bottom. Needs a new bearing kit and sensor. Parts on order. I need 3 hours for this. ; ordrd 1 W10435302 (Bearing kit) and 1 WPW10178988 (RPSensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Otsego, MN 55330
Matt
Job Details: 04/12/2023
"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Quoted customer $463. to install new fan motor. Customer approved repairs. Part on order. Customer can only do 8AM on Friday. If we cant do that we are going to need to reschedule her. ; ordrd 1 WPW10464673 (Evaporator fan)"
We serviced a
GE WALL OVEN++
Model JT5500SF2SS
Near Plymouth, MN 55446
Phillip
Job Details: 04/12/2023
The upper oven will start a self clean and lock the door but a couple minutes later is stops and displays F96. F96 upper cooling fan low speed. The lower oven seems to work good. The tech sheet says to first replace the cooling fan and fan board. Im ordering both to replace. Those are the most common parts replaced. ; ordrd 1 WB26T10066 (Cooling fan) and 1 WB27T11463 (Fan sensor)
We serviced a
ASKO++ DISHWASHER
Model DFI664
Near Minneapolis, MN 55405
Nate
Job Details: 04/12/2023
"Spoke with tech support. Needs new user interface, and once thats installed, will need to have it changed in settings to do a timed full instead of a sensor fill. Quoted for new interface. Part 818170. Please order the part and call customer to reschedule once we have a good estimated date of delivery. 2-3 week back order according to Asko. ; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Minneapolis, MN 55438
Adam
Job Details: 04/12/2023
Unit is giving the F2E1 code. Which is for a bad control board and touch pad. Turned bake on. Preheated then the clock started to strobe and then gave the code and the back display got super hot started to melt the tech sheet in the back and burnt my hand. Will need new boardW11620481 board; states that autho needed
We serviced a
GE WASHER
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 04/12/2023
Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)
We serviced a
SAMSUNG RANGE
Model NE59M4310SS/AA
Near Minneapolis, MN 55437
Adam
Job Details: 04/12/2023
Unit isnt heating properly. Customer said takes long to get to temp and doesnt stay at set temp. Found the bake element not turning on. Pulled oven out and found the bake element is bad. Ordering new element from Sundberg. And rescheduled. Under part price limit dont need approval DG47-00038B bake element ; ordrd 1 DG47-00038B (Element)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2438PB0A
Near Minneapolis, MN 55431
Adam
Job Details: 04/12/2023
Customers complaint unit leaking. Verified complaint unit is leaking from the motor. Quoted customer blue book for motor replacement. They approved the amount and rescheduled customer. ; ordrd 1 154844301 (Motor)
We serviced a
SPEED QUEEN WASHER
Model AWN542SP111TW01
Near Saint Paul, MN 55115
Nate
Job Details: 04/12/2023
"Was washing a rug and then it started smelling like burning rubber, and washer was smoking. I took front panel off and found a decent amount of stuffing from a dog bed inside the cabinet. Took drain pump off, the shaft of the pump was cracked and stripped out. Also found stuffing in drain line, coming from the pump. Belt was flayed. Replaced belt and pump after cleaning out pullys with alcohol spray. Reassembled, ran on a rinse and spin. Runs great now. No slipping of belt."
We serviced a
KENMORE WASHER
Model 79641162410
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/12/2023
I replaced the failed pump and tested. The washer now drains.
We serviced a
GE DRYER
Model GFDS140GD0WW
Near Inver Grove Heights, MN 55077
Delton
Job Details: 04/12/2023
"Found that the gas coils are bad and stopped turning on gas after 10 minutes of running dryer. Replaced gas coils, tested and dryer is heating and cycling heat normally. Dryer is working good.
We serviced a
MAYTAG WASHER
Model MAV6200AWW
Near Loretto, MN 55357
Phillip
Job Details: 04/12/2023
Water was leaking from the washer. I removed the front and found water leaking from the drain pump and the drain pump was loud. I went to pick up the pump. I went back and replaced it. It sounds good and does not leak.
We serviced a
WHIRLPOOL WASHER
Model LXR9245EQ1
Near Corcoran, MN 55340
Phillip
Job Details: 04/12/2023
The washer shakes when it spins and there a lot of vibration from the motor. I pulled the motor off and ran it. The motor vibrates and it feels rough when I spin the shaft by hand. When I spin the transmission shaft by hand it feels very loose. I also found some oil leaking from the bottom. The bottom and sides are very rusty.
We serviced a
KENMORE DRYER
Model 110.928321
Near Corcoran, MN 55340
Phillip
Job Details: 04/12/2023
"The customer is concerned that the dryer may be using to much propane while it heats. The dryer is working good no issue found. The high heat is 197 and low is 130. The duct is short and the Air flow is good. I explained that before I fixed it, the dryer would only heat for a few minutes and now after I fixed it the dryer heats the whole cycle."
We serviced a
LG DISHWASHER
Model LDT7808SS
Near Minneapolis, MN 55446
Phillip
Job Details: 04/12/2023
The customer said the dishwasher started to leak more than half way into the cycle. I checked the filter and found a part in the sump was loose. I out it back in the right spot. I also found the door was not closing very tight. I found a cup on the upper rack was burning on the 3rd level rack and was keeping the door from shutting nice and tight. I removed the cup. I ran the dishwasher and its not leaking. The dishwasher is draining good.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A304
Near Minneapolis, MN 55443
Matt
Job Details: 04/12/2023
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed.
We serviced a
CRITERION DISHWASHER
Model CDW5TCMS
Near Minneapolis, MN 55423
Delton
Job Details: 04/12/2023
Leaking from front left side. Found that the door seal was pinched from the cabinet screw cover. I showed customer and adjusted cap and now door seals and no leaks.
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/12/2023
I replaced the UI and tested the dishwasher. It is now fixed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elk River, MN 55330
Matt
Job Details: 04/12/2023
"Customer complaint is, NO INCOMING WATER. Inspected and tested. Found water is leaking through the seal and out the bottom, the actuator has failed and the lid isnt always locking.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Minneapolis, MN 55423
Delton
Job Details: 04/12/2023
"Found that the igntier is open and not getting hot to turn on gas. Replaced igniter, tested and oven is now heating and working good.
We serviced a
SAMSUNG DRYER STACKED++
Model DV22K6800EW/A1
Near Minneapolis, MN 55409
Delton
Job Details: 04/12/2023
Found that belt slipped off idler pulley because idler pulley screw that holds it in place was loose. Tightened and added locktite and belt is now lined up and dryer is tumbling and working good.
We serviced a
MAYTAG DRYER
Model MDG18MNAWW0
Near Saint Paul, MN 55102
Nate
Job Details: 04/12/2023
"Vacuumed out a ton of lint. Found the vent packed full of lint. Cleaned out the dryer vent and replaced bad belt and thermal fuse. Also cleaned and oiled rollers and glued seal back onto back of drum. Runs and heats great now.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Minneapolis, MN 55417
Delton
Job Details: 04/12/2023
"Replaced water valve, tested water dispenser and ice maker. Both fill and no leaks. Refrigerator is working good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Minneapolis, MN 55420
Delton
Job Details: 04/12/2023
"Replaced tub ring, ran fabric softner water valve a lot and no leaks. Ran diagnostics and all functions are working good. No leaks as im here."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Big Lake, MN 55309
Seth
Job Details: 04/12/2023
"Leaking error, I found suds. I cleared them and tested. The dishwater is now fixed."
We serviced a
GE WASHER
Model WWSE5240G0WW
Near Maple Grove, MN 55369
Phillip
Job Details: 04/11/2023
The basket makes a scraping sound when it spins and the washer is leaking from the bottom. I found the wash basket is rubbing on the outer tub and it has cut holes in the tub
We serviced a
KENMORE REFRIGERATOR
Model 106.555464
Near Elk River, MN 55330
Matt
Job Details: 04/11/2023
"Customer complaint is, REF IS STILL NOT MAKING ICE AND NO WATER TO THE DISPENSER. Inspected and tested. Found the water was shut off to the refrigerator. Turned water on and tested. Water is leaking from the back of the filter housing. I bypassed the filter housing and tested. Ice maker filled with water and the water dispenser is working great. Refrigerator is now fixed.
We serviced a
WHIRLPOOL RANGE
Model GGG390LXB02
Near Ramsey, MN 55303
Matt
Job Details: 04/11/2023
"Customer complaint is, DOUBLE OVEN BTM DOES NOT HEAT UP. Inspected and tested. Found the lower oven bake ignitor has failed. Customer approved repairs. Installed new lower oven bake ignitor and tested. Oven is heating great. Oven is now fixed.
We serviced a
MAYTAG DRYER
Model MGDE400XXW1
Near Saint Paul, MN 55119
Nate
Job Details: 04/11/2023
"Idler pully and rear roller are squealing. Replaced both and vacuumed out dryer. Runs great now and is nice and quiet.
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Elk River, MN 55330
Matt
Job Details: 04/11/2023
"Customer complaint is, NOT DRAINING AND MAKING LOUD NOISE DURING DRAIN/SPIN. Inspected and tested. Found the drain pump has failed.
We serviced a
WHIRLPOOL DRYER
Model 110.786327
Near Maple Grove, MN 55369
Phillip
Job Details: 04/11/2023
The dryer was loud when it tumbles. I found the left rear roller was bad and the right one was not turning. I installed the rebuild kit. The dryer sounds good now. I advised the customer to have the dryer duct cleaned.
We serviced a
SAMSUNG RANGE
Model NX58F5700WS
Near Saint Paul, MN 55106
Nate
Job Details: 04/11/2023
Oven is tripping arc fault breaker. I plugged it into another outlet that is non arc fault and it doesnt trip breaker. They will get that fixed.
We serviced a
FRIGIDAIRE WALL OVEN++
Model FGET3065PBD
Near Osseo, MN 55311
Phillip
Job Details: 04/11/2023
The customer said the lower oven does not bake or heat up during bake. I verified the broil and convection elements come on during the bake preheat. I removed the lower bake element and found the right connector was loose and burnt. The right terminal was a little burnt but and new connector went on it tight. I cleaned the element terminals and put new connector on the one bad side. Now the lower oven bake element comes on and it heats up good.
We serviced a
GE REFRIGERATOR
Model PSHS6RGXCDSS
Near Osseo, MN 55311
Phillip
Job Details: 04/11/2023
I changed the filter and reset the indicator. I flushed the filter.
We serviced a
BOSCH DISHWASHER
Model SHSM63W55N/11
Near Eden Prairie, MN 55347
Adam
Job Details: 04/11/2023
Installed diverter from last diagnosis. Ran unit through test mode made sure no leaks. unit is operating correctly without leaking.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFDBSR/AA
Near Eagan, MN 55122
Delton
Job Details: 04/11/2023
"Found that leaking was not coming from washer but coming from the water line behind the fridge. Small pinhole leak in the supply line. Customer was ok with me cutting out the bad section since it was long enough and just reattaching it to the fridge.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Saint Paul, MN 55105
Delton
Job Details: 04/11/2023
"Water valve drips even when washer is not in use and will fill up overnight. Replaced water valve. Tested and washer is working good, no more leaks."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603BK
Near Saint Paul, MN 55105
Delton
Job Details: 04/11/2023
"Replaced water valve, tested and both drawers fill and wash. No errors and correct water levels. Dishwasher is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Minneapolis, MN 55431
Delton
Job Details: 04/11/2023
Found that when i got here the ice maker was turned off. I turned on ice maker and it went to home position but when I go into test mode it shows that the ice maker sensor is open and wont go into harvest. Appears that ice maker could be bad. But since the ice maker was shut off and customer said she didnt shut it off I told her that in the morning there should be some ice cubes in the ice bucket and if there is none then to call us.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US
Near Rosemount, MN 55068
Delton
Job Details: 04/11/2023
Motor was running loud. Replaced motor/sump assembly. Tested and dishwasher is running quiet and working good.
We serviced a
KENMORE RANGE
Model 790-75603702
Near Minneapolis, MN 55416
Nate
Job Details: 04/11/2023
Had a runaway temp error. Tested tempProbe and thats good. Put it on 350 and it heated to 350 and bake and broil elements went on and off. Had to have had a relay stuck.
We serviced a
GE RANGE
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 04/11/2023
The outer door glass shattered. Today I installed the new glass in the door. I tested the door and it opens and shuts correctly.