We serviced a
LG WASHER
Model WM8100HVA
Near Medina, MN 55340
Adam
Job Details: 06/14/2023
Not draining and pump making loud noise. Verified complaint. Disassembled unit to get to pump. Removed drain pump and found the propeller was busted. Didnt find any debris inside to cause it to break or any damage to the propeller besides it fallen off. Installed new drain pump. Then reassembled unit.
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW1
Near Otsego, MN 55330
Matt
Job Details: 06/13/2023
"Customer complaint is, NOT SPINING. Inspected and tested. Found the drain pump had a piece of fabric in it. I tried removing and couldnt. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed.
We serviced a
GE REFRIGERATOR
Model GTS16DTHCRWW
Near Albertville, MN 55301
Phillip
Job Details: 06/13/2023
The evaporator fan was not working. I replaced the fan motor and grounded it. I tightened the fan blade so it wouldnt slide. It working good now.
We serviced a
WHIRLPOOL DRYER
Model LGQ8858JQ0
Near Rogers, MN 55374
Phillip
Job Details: 06/13/2023
"The dryer drum was very hard to turn. I found the belt was not installed correctly. The idler pulley was the old style and the rollers were the old style. I quoted for the new rollers, idler and belt repair kit. I replaced the parts and vacuumed all the lint out the dryer and the duct. The dryer sounds good and air flow is good.
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Sartell, MN 56377
Seth
Job Details: 06/13/2023
Dryer does not tumble. I replaced the failed belt.
We serviced a
AMANA RANGE
Model ARTC7600WW
Near Rogers, MN 55374
Phillip
Job Details: 06/13/2023
The customer said that at random times the FO appears on the display. If she presses cancel the FO goes away. Per the tech sheet its a issue with the controls. I inspected the wires and connectors. The connections and boards looked ok. The wires at the terminal block look ok. None of the boards are available anymore. I told her to just keep using it and its safe to use.
We serviced a
LG REFRIGERATOR
Model LRTPC2031NI
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/13/2023
"Leaking, The fridge leaks when it is defrosting. The relay is bad on the control board as well the compressor did not shut off when I put the fridge into forced defrost. The drain hose does not produce water but instead the water leaks from the body of the fridge on the RH side midway back. The drain hose has failed in the insulation the board is NLA.
We serviced a
LG REFRIGERATOR
Model LFC24770ST/02
Near Edina, MN 55435
Delton
Job Details: 06/13/2023
Replaced water valve and defrosted ice fill tube. Tested and ice maker cycles and fills. Ice maker is working good.
We serviced a
LG WASHER
Model WM3997HWA
Near Elk River, MN 55330
Matt
Job Details: 06/13/2023
"Customer complaint is, STOPPED DRAINING. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.
We serviced a
KENMORE DRYER
Model 110.7691269
Near Brooklyn Center, MN 55430
Nate
Job Details: 06/13/2023
Found tons of charred lint in the dryer. Ran the dryer after vacuuming a bunch of lint out and discovered it has a bad motor. It hums and buzzes. Needs new motor and blower assembly. Quoted for new motor. Would possibly need new blower wheel too He will think about it and call us.
We serviced a
BEKO++ REFRIGERATOR
Model BFBF301SSSIML
Near Minneapolis, MN 55409
Delton
Job Details: 06/13/2023
"Found that the defrost drain was clogged with dust and gunk which caused freezer evaporator drain to freeze over. I cleaned out drain and defrosted drain and now drains into drip pan, no longer leaks. Refrigerator is working good."
We serviced a
AMANA DISHWASHER
Model ADB1100AWW3
Near Mounds View, MN 55112
Nate
Job Details: 06/13/2023
"Not draining. Took apart drain pump and removed a large nut, looked like a walnut from it. Now it drains great. Ran it and made sure it cycled and drains awesome now."
We serviced a
LG REFRIGERATOR
Model LRFXS2503S
Near Saint Paul, MN 55108
Delton
Job Details: 06/13/2023
When i got here the temperature inside refrigerator was 36 according to their thermometer. This place is a business and the cafeteria fridge used by a lot of people. I checked evaporator and has full frost pattern. Evaporator fan is running and fresh food section is getting airflow. Refrigerator is cooling and working good as im here.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Minnetonka, MN 55305
Phillip
Job Details: 06/13/2023
The dishwasher will run for a few minutes then stops and beeps. I found the dishwasher was full of water and it would not drain when I put into a drain. The drain pump hums but does not pump the water out. I sucked the water out and removed the drain pump. I found a chunk of ceramic stuck in the drain pump. Now it drains good and washes.
We serviced a
WHIRLPOOL DRYER
Model WGD9300VU0
Near Wayzata, MN 55391
Adam
Job Details: 06/13/2023
Unit wont heat. Will tumble. Checked all setting still nothing. Disassembled to get to the thermostat and tested all of them. Found the thermal fuse blew. Installed part then tested. Unit is now heating properly. Also checked the air flow was 18 mph outside.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minnetonka, MN 55345
Adam
Job Details: 06/13/2023
Installed new sump and motor assembly from last diagnosis. Reassembled unit then tested multiple times for leaks. Triple checking. Everything is operating properly.
We serviced a
MAYTAG DRYER
Model MDE7400AYW
Near Saint Paul, MN 55103
Delton
Job Details: 06/13/2023
Found that timer is bad and the pull to start on timer is now sending power to start dryer. I left message with owner to call office if they want to proceed with repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minnetonka, MN 55345
Adam
Job Details: 06/13/2023
Installed new sump and motor assembly from last diagnosis. Reassembled unit then tested multiple times for leaks. Triple checking. Everything is operating properly. Put a cleaning tablet customer had and started unit. Unit has a smell from sitting.
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Minneapolis, MN 55427
Phillip
Job Details: 06/13/2023
The customer said all buttons dont work and it was totally dead. I replaced all 3 parts . I have turned it on and off 5 times and ran it for 3 minutes then off and back on another 5 times. All buttons are working and it responding great. Wires look fine and connections look fine.
We serviced a
LG DRYER
Model DLEC888W
Near Minneapolis, MN 55408
Nate
Job Details: 06/13/2023
"Running really loud. Sounds like metal on metal. Took stacked dryer apart, cleaned out lint from filter and rear area. Ended up removing an underwire that was stuck between the rear of the drum and the heater cover panel. Runs quiet now."
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTPA2
Near Chanhassen, MN 55317
Adam
Job Details: 06/13/2023
Unit is stuck in the down position. Tipped unit over. And found one of the gears is busted. Installed gear kit. Reassembled then tested unit is now working properly.
We serviced a
GE RANGE
Model CGS990SET2SS
Near Minneapolis, MN 55408
Nate
Job Details: 06/13/2023
"Installed new bottom oven kit. Ran and the oven ignites good and heats well.
We serviced a
MAGIC CHEF RANGE
Model 3458XVB
Near Ramsey, MN 55303
Matt
Job Details: 06/13/2023
"Customer complaint is, OVEN NOT HEATING UP. Inspected and tested. Found the bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.
We serviced a
KENMORE RANGE
Model 790.3271341
Near Shorewood, MN 55331
Adam
Job Details: 06/13/2023
Unit sometimes not igniting. Tested found one on the right front had a harder time lighting and few flames were off. Removed burner caps and grates. I cleaned and brushed igniters and burners. Cleaned up everything then tested everything is lighting good and burning properly
We serviced a
WHIRLPOOL DRYER
Model WGD94HEXW1
Near Saint Michael, MN 55376
Matt
Job Details: 06/13/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse was blown. Customer approved repairs. Installed new thermal fuse and cleaned out bulkhead. Tested and dryer is heating great and cycling between 235F and 100F. Airflow on outside of house is 20mph. Dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LFXC24726D/01
Near New Brighton, MN 55112
Phillip
Job Details: 06/13/2023
I found a leak at the filter drier to steel. The drier basically slipped off the steel. I replaced the drier. I checked for leaks and I found none. I pulled, pushed and twisted the drier and it never leaked. I pulled a vacuum and then recharged the system. I advise to give 6-8 hours to cool.
We serviced a
LG WASHER
Model WM3400CW
Near Saint Paul, MN 55105
Delton
Job Details: 06/13/2023
"Customer said that washer will intermittently vibrate a lot and will move the washer. I tested quick cycle with load of towels and it completed and ran normally. Customer said it usually does it on large loads and bedding/blankets. I informed them that sheets or one big item, the washer will have harder time to balance the load. I recommended to add items, like towels to a load so that the washer could easily balance out the load and prevent the washer from going out of balance and vibrating and moving around.Washer is level and all functions are working good as im here."
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Chaska, MN 55318
Adam
Job Details: 06/13/2023
Installed new diverter from last diagnosis. Once installed went through test mode. Everything is working properly. The diverter is now running and operating. After reassembly and reinstalled under counter. Tested a few more times on different cycles working good.
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near Saint Paul, MN 55102
Delton
Job Details: 06/13/2023
Vent fan is also the cooling fan and it was put in blowing into wall and magnetron looks like it overheated and is bad. Needs new magnetron.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Hopkins, MN 55343
Nate
Job Details: 06/13/2023
"Sometimes runs loud. Found two bad support rollers. Replaced them, oiled them and pully. Vacuumed out the lint. Runs nice and quiet now.
We serviced a
ELECTROLUX WASHER
Model FFFW5000QW0
Near Brooklyn Center, MN 55430
Nate
Job Details: 06/13/2023
"Not draining. Took filter out, cleaned it out, put back together, turns out it needs a new drain pump. Ordered new pump. Coming back Monday to install. Will need to remove dryer from top, with oven cart, to get front panel off and get to drain pump. Need two hours. Attached quote. ; ordrd 1 137311900 (Drain pump)"
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0930141-03
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/13/2023
I swapped out the failed icemaker. The fridge is now fixed. Please call tomorrow mid-day to verify they are good to go. The previous icemaker heater had failed and it did not cycle the ice out of the mold. ; saved tckt
We serviced a
ASKO++ DISHWASHER
Model DBI663
Near Wayzata, MN 55391
Phillip
Job Details: 06/13/2023
"When the power button is pressed it does not respond and it has no feeling. When you press it, it does not feel like its doing anything like the other buttons do. I tooled the panel apart and I found the small power button on the user interface has broken off. The user interface control panel with the small buttons needs to be replaced. Please find the part and contact the customer with a quote. ; snapped 6 QuickPics, states that autho needed"
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24SAX9N
Near Bloomington, MN 55420
Delton
Job Details: 06/13/2023
Dishwasher gets A6 error cause about 15 minutes into cycle. Found that barely any water enters dishwasher. Then the motor will spin too fast and give error.Needs new water valve.This is a single drawer dishwasher. I tired to look up parts and cannot find any information on this model. Please look up water valve part and reschedule. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Minneapolis, MN 55407
Delton
Job Details: 06/13/2023
Found that one of the springs looks a little bit stretched. I adjusted spring to max tension but still not perfect. I gave customer quote for springs replacemen; ordrd 2 WP8268961 (Friction sleeve)s
We serviced a
BEKO++ RANGE
Model PRGR34550SS
Near New Brighton, MN 55112
Nate
Job Details: 06/13/2023
The two front burners are running on very low gas. Flames are extremely small. Took off orfices and made sure they were clean. Also used steel brush and cleaned up burners. Spoke with Ed at Beko tech support and it needs a new gas pressure regulator kit. Part 210600164. DW can you see if Beko approves that part? Must be ordered through Marcone. ; saved tckt
We serviced a
UNKNOWN VENT HOOD
Model GV-H307A(75)
Near Shorewood, MN 55331
Adam
Job Details: 06/13/2023
"Customers complaint Fan not operating. Verified complaint with customer. When turning the fan on it hums but doesnt do anything. Motor is getting correct voltage. Unit needs a new blower motor assembly. Added photo of model tag to help source parts ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model PDT715SYN4FS
Near Victoria, MN 55386
Adam
Job Details: 06/13/2023
"Door isnt shutting properly and tilts forward. Verified complaint. Removed kick plate and found the legs all the way extended and still has at least a 1/4 before the floor. The installers only had 1/8 inch shim. I shined the rest with cardboard. Showed the customer said to get two hockey pucks. And use that. Installed door latch parts also units chrome trim is falling off and hitting so the door wont close right. The chrome and mounting piece is busted need assembly Unit is now level and opening shutting properly beside the trimWD21X31053 UI assembly ; snapped 7 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Saint Augusta, MN 56301
Seth
Job Details: 06/13/2023
I arrived to install the icemaker and found temperatures were too high. I threw my thermocouple in it and check temperatures at the bottom at the top and temperatures range from 15 to 20?F. The icemaker is designed to not work until it is below 16?. My previous diagnosis was wrong. I pulled the evaporator cover and checked the refrigeration. The evaporator only frosted up about half way. Please quote sealed system repair for this unit. It is barely over a year old. please call with a quote. All the fans were running and the compressor was running. ; saved tckt
We serviced a
LG WASHER STACKED++
Model WM2233HU
Near Saint Michael, MN 55376
Matt
Job Details: 06/13/2023
"Customer complaint is, NOT FILLING WITH WATER. This is a stacked washer. Inspected and tested. Found the cold water valve has failed. Quoted customer $460. to install new cold water valve. Customer approved repairs. Part on order. I need extra time on my return trip because I need to remove the dryer. ; ordrd 1 5220FR2075L (Cold water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sartell, MN 56377
Seth
Job Details: 06/12/2023
"Fridge not cooling. The wiring harness is in rough shape, I quoted the rework on the evaporator, but this unit will have multiple issues. They will let us know what they are thinking."
We serviced a
SAMSUNG WASHER
Model Wf42h5200ap/a2
Near Sartell, MN 56377
Seth
Job Details: 06/12/2023
Draining slow. I removed a blockage in the drain pump filter and tested the washer. It is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAD00
Near Sartell, MN 56377
Seth
Job Details: 06/12/2023
I replaced the failing ice maker and tested it it filled and powered as designed.
We serviced a
INSIGNIA REFRIGERATOR
Model NS-RTM21SS7
Near St. Cloud, MN 56303
Seth
Job Details: 06/12/2023
Not cooling and lots of moisture. The sealed system has failed. They dont want a quote its a cheap fridge.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTWW/AA03
Near Inver Grove Heights, MN 55077
Delton
Job Details: 06/12/2023
"Added drain kit, heater and replaced thermistor, Tested and refrigerator is cooling and working good.
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Osseo, MN 55311
Nate
Job Details: 06/12/2023
"Washer not draining. Took out filter and found it full of coins, cue tips, stickers and other debris. Cleaned it all out, put grease on the seals, and showed customer how to take out filter and clean it. Drains great now."
We serviced a
WHIRLPOOL DISHWASHER
Model HDAZIOON1OBB
Near Hopkins, MN 55305
Nate
Job Details: 06/12/2023
"Not draining, overfilling and then leaking out from bottom of door. I took the dishwasher apart and cleaned out a ton of mold and scum from the filter and sump area. Disconnected drain line from sink and put it on drain. Now it drains awesome and doesnt overfill, and doesnt leak."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Maple Grove, MN 55369
Matt
Job Details: 06/12/2023
"Customer complaint is, UNIT IS DEAD AGAIN. Inspected and tested. Fuse is blown again. Door switches test good, there's a little wear on the switch holder. Installed new choke kit and fuse. Tested and microwave is working great. Microwave is now fixed.
We serviced a
FRIGIDAIRE RANGE
Model FGGS3045KWE
Near Minneapolis, MN 55409
Delton
Job Details: 06/12/2023
Found that the the burners were dirty and baking soda clogging vents and gas hole. I showed customer the problem and they will clean it.
We serviced a
GE RANGE
Model JGB760SFF2SS
Near Minneapolis, MN 55416
Nate
Job Details: 06/12/2023
Taking a long time to heat. Found a bad bake ignitor. Replaced ignitor. Heats great now.
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FLEB8200DS0
Near Maple Grove, MN 55311
Phillip
Job Details: 06/12/2023
The heating element was broken. Today I replaced the heating element. The dryer is heating but it short cycles. I took a air flow test and the air flow is poor. I was good when I disconnected the duct and tried it again. I advised the customer to have the duct cleaned soon.
We serviced a
LG REFRIGERATOR
Model LMXC23796S/00
Near Lino Lakes, MN 55038
Phillip
Job Details: 06/12/2023
The customer said the whole unit stopped cooling quickly. The refrigerator was unplugged when I arrived. I pulled the unit out and plugged it back in. I took the low side and high side pressure. The low side with the compressor on was 55 psi and the high side was about the same. I unplugged the unit and the low side pressure did not change. I plugged it back in so the 3 way valve went back to home position. I replaced the compressor and filter drier. I added nitrogen until the pressure was up to 200 psi. I checked for leaks by listening and applying soap to all the joints. I found no leaks. I then purged the system and pulled a vacuum for 15 minutes. I updated the main board with the tool. I recharged the fridge with 4.7 ounces. I told the customer to give it 6-8 hours to cool and 24 hours before they pack it full again.
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Dayton, MN 55327
Matt
Job Details: 06/12/2023
"Customer complaint is, REF BACK OF FRESH FOOD BACK WALL FROSTED UP, THEY HAVE UNPLUGGED TO DEFROST. Inspected and tested. Found the defrost sensor was bad and corroded at the connector. Customer approved repairs. Installed new defrost sensor and cleaned connector the best I could. Tested and refrigerator is now fixed.
We serviced a
GE DISHWASHER
Model MISSING
Near Minneapolis, MN 55401
Nate
Job Details: 06/12/2023
Had a broken user interface assembly. Replaced part. Works great now.
We serviced a
KENMORE REFRIGERATOR
Model 795.79049.312
Near Saint Paul, MN 55104
Nate
Job Details: 06/12/2023
"They have a sealed system issue on this fridge. the coils are cool to the touch, but after 20 minutes not frosting over. Although water that was on it is freezing. Verified the defrost heater works. Fans work. Needs sealed system repair.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Otsego, MN 55330
Matt
Job Details: 06/12/2023
"Customer complaint is, NOT FILLING WITH WATER.. IT WILL SENSE THEN WASH THEN SENSE THEN SHUTS OFF. Inspected and tested. Washer fills, agitates and drains in test mode, but doesnt spin. I removed the clutch and found the slider magnet is falling off and rubbing on the clutch. Customer approved repairs. Installed new slider, clutch and tested. Washer is working great. Washer is now fixed."
We serviced a
LG REFRIGERATOR
Model LFXC24796S/00
Near Otsego, MN 55330
Phillip
Job Details: 06/12/2023
The customer said the whole refrigerator stopped making ice and cooling very quickly. The refrigerator was unplugged and the water was off when I arrived. I pulled the unit out and plugged it back in. I took the low side and high side pressure. The low side with the compressor on was 55 psi and the high side was about the same. I unplugged the unit and the low side pressure did not change. I plugged it back in so the 3 way valve went back to home position. I replaced the compressor and filter drier. I added nitrogen until the pressure was up to 200 psi. I checked for leaks by listening and applying soap to all the joints. I found no leaks. I then purged the system and pulled a vacuum for 15 minutes. I updated the main board with the tool. I recharged the fridge with 4.7 ounces. I told the customer to give it 6-8 hours to cool and 24 hours before they pack it full again.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Saint Paul, MN 55119
Nate
Job Details: 06/12/2023
"Has been frosting over behind back evaporator cover. Customer unplugged fridge last Friday per our recommendation. I verified in test mode that the heater works. Found a small crack in the cabinet behind the cover that I sealed with sealant. Installed new drain kit, and replaced bad temp sensor. Set it to zero and 37.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Otsego, MN 55330
Matt
Job Details: 06/12/2023
"Customer complaint is, F1 E9 ERROR CODE ABOUT 10 MINUTES INTO THE CYCLE. Inspected and tested. Found the internal filter was plugged solid. Cleaned out filter and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
LG DISHWASHER
Model LDFN3432T
Near Zimmerman, MN 55398
Matt
Job Details: 06/12/2023
"Customer complaint is, LE ERROR CODE. Inspected and tested. Found the motor has failed and the harness connected to it is melted. Installed new circulation motor and wire harness to motor. Tested and dishwasher is working great. Dishwasher is now fixed."
We serviced a
BOSCH WALL OVEN++
Model HMC80251UC/01
Near Minneapolis, MN 55419
Delton
Job Details: 06/12/2023
"Replaced parts with the switch kit, tested and microwave turns on and is heating and working good. I did notice that the clock is dim and customer was aware but microwave is heating and working good."
We serviced a
BEKO++ MICROWAVE
Model MWOTR30200CSS
Near Lakeville, MN 55044
Delton
Job Details: 06/12/2023
Replaced switch holder and door switches. Microwave is running by itself and all functions are working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Saint Paul, MN 55106
Nate
Job Details: 06/12/2023
"Led light was out in the freezer. Replaced the light and it works now.
We serviced a
ILVE++ RANGE
Model UPDW100FDMPM
Near Minneapolis, MN 55446
Adam
Job Details: 06/12/2023
Customers handle slides out. Removed the two outer sets of burners to get access to the handle screws. Replaced handle after making sure the set screws were tight.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Minnetonka, MN 55345
Adam
Job Details: 06/12/2023
Unit leaking out front of freezer. Looks like the defrost drain plugged and frozen up. Pulled fridge out then removed dust shield to get to drain hose. Removed duck bell and water poured in. It was clogged. Installed part and now unit is working properly.
We serviced a
KENMORE REFRIGERATOR
Model NOTAVAILABLE
Near Sartell, MN 56377
Seth
Job Details: 06/12/2023
Not cooling horribly noisy compressor. No ID tag. Compressor is shot it sound horrible. Failed sealed system no repair possible without ID.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG DRYER
Model DV45K6500EV / A3
Near Loretto, MN 55357
Phillip
Job Details: 06/12/2023
When the dryer starts the motor makes a noise and a few seconds later the motor shuts off. I can smell burning from the motor. After a couple minutes the motor clicks and the dryer can start again. It will run for another few seconds then shuts off. The more I try it more of the burn smell I can smell. I quoted for the motor assembly. The customer will pay by check. I ordered from Dey. ; ordrd 1 DC93-00101N (MOTOR ASSM)
We serviced a
GE WASHER
Model GTW335ASN2WW
Near St. Cloud, MN 56301
Seth
Job Details: 06/12/2023
"Twisting up clothes, the gearbox has stripped gears after testing it for about 15 minutes I finally was able to hear and see the failure. Please order the following parts WH03X33729- gearbox, WH01X27538 - belt. I will need 2 hours. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Big Lake, MN 55309
Seth
Job Details: 06/12/2023
Failed actuator and gearbox. They will call if the authorize they could not make a decision without talking to the owner. W11454741 and WPW10006355 needed with 2 slots; saved tckt
We serviced a
GE RANGE
Model JGB645SEK3SS
Near Big Lake, MN 55309
Seth
Job Details: 06/12/2023
Range top is damaged. I called GE and spoke to Shawn . The top and bracket would need to be replaced. Wb62x26614. Case number 10335618.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Woodbury, MN 55129
Delton
Job Details: 06/12/2023
Found that the defrost heater is open. Freezer led light bulb is out and also there is a service bulletin about faulty control board. Customer approved estimate to replace all 3 parts (see picture) ordering parts and rescheduling.; ordrd 1 W11546690 (Control board) and 1 W11650661 (Defrost Heater assmebly) and 1 W11602886 (LED lightbulb)
We serviced a
GE REFRIGERATOR
Model CQE28DM5NBS5
Near Coon Rapids, MN 55433
Matt
Job Details: 06/12/2023
"Customer complaint is, FRIDGE ICE MAKER TURNS ON AND OFF TICKING NOISE. Inspected and tested. Found the ice maker was just trying to continuously cycle but was just clicking. The ice maker has failed. Part on order. ; ordrd 1 WR30X39345 (Ice maker)"
We serviced a
UNKNOWN RANGE
Model WFG320M0BW2
Near Minneapolis, MN 55404
Nate
Job Details: 06/12/2023
"Front burners not igniting. Found the front left was disconnected from the wire to the ignitor. Tightened up that connection and cleaned burner, and it ignites great now, but the gas line to the burner assembly is kinked bad. Ignites but needs new gas line. Also, spent a half hour cleaning the burner for the front right. It sparks well now, but wasnt igniting. I found a broken gas line. Also, all the ignitor lines were chewed through. Needs new spark ignitor wires. Could not confirm correct part numbers. Please see attached photos. Can someone look up the two gas line/manifolds and spark ignitor wires, and call Sam with a quote?; saved tckt"
We serviced a
GE DISHWASHER
Model GDT665SMN0ES
Near Maple Grove, MN 55311
Adam
Job Details: 06/12/2023
Wont start randomly. Can use all the other buttons but wont start. Customer says they will unplug it and plug it back it in and it will work sometimes. Tried to hook SmartHQ up to unit but it wouldnt read which I have found then the controllers are bad. Ordering display and main board and will come back on Friday with parts; ordrd 1 WD21X25371 (UI) and 1 WD21X25992 (Main board)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMW03
Near Plymouth, MN 55446
Adam
Job Details: 06/12/2023
"See photos. Ice cubes got stuck then the ice auger ground it up now frozen. They said its gets jammed with two cubes going down the shoot which is just bad design but then will get jammed lot of times just use a finger and unjam it but now its been getting really jammed . Found a few things. Verified complaint. Ice is jammed in bucket grinder/dispenser part. The flapper door for ice is broken so causing it to freeze also. Water isnt dispensing. Found the lever is so jammed up with hard water residue. Will need all parts list below to make unit operational again. Ice door kit W10823377Water dispenser arm. 2259395WSwitch WP2162361Bracket WP21802262 clip WP2194719Bin crusher WPW10134774; snapped 4 QuickPics, states that autho needed"
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Shorewood, MN 55331
Adam
Job Details: 06/12/2023
"Unit not powering on. Verified complaint nothing working and dead. Removed kick plate and was getting 120 volts to the junction. Next tested at board. Getting 120 to the board. Just nothing to the display. Went through LG tech sheet web graph to test no power troubleshooting. All path leads to new control board and display. Will need to source boards. None available for local networkEBR38144404 control board. EBR56710601 display board; snapped 1 QuickPics, states that autho needed"
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624XSS
Near Excelsior, MN 55331
Adam
Job Details: 06/12/2023
"Unit getting warm. Wont keep things frozen and ice melts. Verified complaint unit is warm. Went through test mode. Made sure all sensors and functions working properly. All fans and sensors working properly. Compressor is running and condenser fan is operating. Called tech line they said the compressor has failed. They said if they dont have right vent these compressors will burn out. Added photos. Will need a new compressor installed ; snapped 2 QuickPics, states that autho needed"
We serviced a
ELECTROLUX DRYER
Model EFME517SIW0
Near Excelsior, MN 55331
Adam
Job Details: 06/12/2023
Installed board and found that it was running on only cycles with certain heat. Found out the heating element is ground out. Needs a new heating element as well; ordrd 1 137114000 (Heater)
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Shakopee, MN 55379
Adam
Job Details: 06/12/2023
"Unit isnt cooling. Unit at 72 in fridge and freezer. Unit not cooling. Customer removed everything. Because it got so warm.compressor is running and getting proper voltage. Unit just not cooling. Will need compressor and dryer for sealed system repair. ; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESP/AA
Near Minneapolis, MN 55427
Phillip
Job Details: 06/09/2023
The complaint is the whole unit stopped cooling. First it was the freezer now its the whole thing. Temps today are at room temp. There is no frost on either evaporator. The compressor is running but no heat from it. I tapped into the low side and the pressure was minus 25 psi. The static pressure was 15. The high side pressure was around 60 psi. That indicates a leak. I added nitrogen to look for a leak. I got the pressure up to 209 psi. I inspected all the joint in the back. I used the gas sniffer and soap to look for leaks. I could hear nothing leaking and I found nothing from the evaporators. I was picking nothing up with the sniffer. I waited and watched the pressure drop. The pressure is dropping about 1 psi every 45 seconds. My evaluation is there is a leak internally in the sealed system. I advised the customer of the results and that there is things we can try but no guarantee since its a high side leak. The customer was prepared for the worse and will just buy a new fridge. They have had other issues in the past and would rather replace the fridge.
We serviced a
SAMSUNG DRYER
Model WF45T6000AW/A5
Near Shorewood, MN 55331
Adam
Job Details: 06/09/2023
undefined; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG WASHER
Model WF42H5000AWA2
Near Rogers, MN 55374
Phillip
Job Details: 06/09/2023
Water is leaking from the bottom of the door. I found a big chunk is missing from the bottom front of the door boot. I quoted the customer for the repair. The customer will pay by check. I ordered the boot. ; ordrd 1 DC97-18094B (BELLOWS)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/09/2023
"I installed the new control it worked perfect until it kicked in the drain pump, the control board began smoking and failed with the same symptoms. The drain pump - W11399437 and the board - W11543996 will need to be ordered.; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Eagan, MN 55123
Delton
Job Details: 06/09/2023
Customer says will get E11 error but still completes cycle and seems that dishes are clean. I tested NTC and getting 11 ohms between 4-5 and 5-6 and that is within range per service manual. Also customer says will intermittently not drain and bottom is still full of water. I ran full diagnostics and no errors. Not sure if its motor (heat pump) or control board. Quoted and ordered control board and rescheduling.I dont have internet and was frustrated trying to get websites to load. Please look up part for main control board and call and quote customer for repair.Scheduling two hours for repair have to pull out and disconnect everything to pull out dishwasher.; saved tckt
We serviced a
AMANA MICROWAVE
Model AMV2307PFS0
Near Monticello, MN 55362
Seth
Job Details: 06/09/2023
The socket assembly shorted out and has ruined the control board. I have attached the quote. We have all the parts with the exception of the board which is W11544456 Jeremy is checking with management and will call us with authorization.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Minnetonka, MN 55345
Adam
Job Details: 06/09/2023
Unit not making ice and leaking. Customer said its been not making ice and at first it slowly slowed down. Now it just spills water. Disassembled to access the ice maker. Found it was over filled. Cleared out ice. Then put unit in test mode. It had a error for a motor bad on ice maker. Tried to harvest unit didnt harvest but did fill. Unit needs a new ice maker. ; ordrng 1 W11577195 (Ice maker)
We serviced a
ELECTROLUX DRYER
Model EFME517SIW0
Near Excelsior, MN 55331
Adam
Job Details: 06/09/2023
Got the wrong board ordered correct board and rescheduled ; ordrd 1 5304509006 (Board)
We serviced a
GE REFRIGERATOR
Model GNS23GGHBFWW
Near Dayton, MN 55327
Phillip
Job Details: 06/09/2023
The customer said the freezer is cooling but the fresh food is warm. Right away I notice the freezer evaporator fan is not working. I took the freezer apart and I tested voltage to the fan. The fan is getting 12 volts dc. The evaporator fan needs to be replaced. The customer said the ice maker is dumping water in the ice tray. The ice maker was off but there were cubes in the mold. I turned it back on and it dumped the ice out. The ice maker seems ok for now. I gave the customer the price for the ice maker but for now they passed on it. The customer will pay by check. ; ordrd 1 WR60X10277 (EVAP FAN MOTOR (NON-STANDARD SXS))
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA01
Near Saint Paul, MN 55102
Delton
Job Details: 06/09/2023
Ice maker waterline froze up and ice maker cycled hitting the frozen ice water fill tube and broke the ice tray. Needs new water valve and ice maker.I checked the water pressure to the fridge and was lower than it seemed it should be. The shut off is a quick connect puncture valve and I informed customer that needs to be replaced to have better water pressure.Looks like both these parts were changed out last time NE was out?I cant find these in stock. Please order and reschedule customer after he has his water valve shutoff replaced.Ice maker DA97-08059A; water valve DA97-08059A; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Minneapolis, MN 55426
Nate
Job Details: 06/09/2023
"Its 40 in freezer and 41.4 in fresh food section. Fans running, compressor running, drawing .56 amps. Condenser line warm but not hot. Compressor hot. Evaporator only has frost on inlet and on bottom rung. After 30 minutes of running no frost on rest of evaporator. Customer would like quote for sealed system work. Please see attached photos of evaporator and model, and of compressor. Lots of room in kitchen to do work and it rolls out. They purchased fridge for $1300 new two years ago. ; saved tckt"
We serviced a
KENMORE DISHWASHER
Model 66516032402
Near Cold Spring, MN 56320
Seth
Job Details: 06/09/2023
I replaced the leaking inlet valve and tested the dishwasher. It is now fixed.
We serviced a
KENMORE WASHER
Model 79641382411
Near Becker, MN 55308
Seth
Job Details: 06/09/2023
Not draining water. I found a blockage in the drain pump filter. I removed it and tested it. The washer is now fixed.
We serviced a
GE WASHER
Model GTW840CPN1DG
Near Big Lake, MN 55309
Seth
Job Details: 06/09/2023
I repaired the washer parts. The washer worked great. I tested all major functions.
We serviced a
GE REFRIGERATOR
Model DFE28JBLCTS
Near Eden Prairie, MN 55344
Delton
Job Details: 06/09/2023
Found that the fresh food evaporator fan is locked up and not running which caused refrigerator to get warm. Customer approved estimate. Replaced evaporator fan motor and did software update. Tested and refrigerator is cooling and working good.
We serviced a
JENN-AIR REFRIGERATOR
Model NOTAVAILABLE
Near Edina, MN 55439
Delton
Job Details: 06/09/2023
"Found that the freezer was full of ice build up on bottom of freezer, causing door not to shut and creating frost build up all over inside of freezer. The evaporator drain was clogged and frozen over and leaked onto bottom of freezer. There was a lot of ice and frost build up. defrosted everything. Tested ice maker and it cycled and filled. I unclogged and replaced with drain kit for this issue so it wont happen again.
We serviced a
KITCHENAID REFRIGERATOR
Model KTRP20MDAL01
Near Saint Paul, MN 55108
Delton
Job Details: 06/09/2023
"Evaporator drain tube is frozen over. Needs heat probe kit. Customer approved estimate. Defrosted and added heat probe, tested and now drains to drip pan and no longer leaks into refrigerator. Refrigerator is cooling and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW1
Near Monticello, MN 55362
Seth
Job Details: 06/09/2023
"Not draining, glass was removed from the pump. The dishwasher is now fixed."
We serviced a
MAYTAG DRYER
Model MDE7600AYW
Near Elk River, MN 55330
Phillip
Job Details: 06/09/2023
2 of the dryer drum baffles came off. I replaced the 2 baffles and added new screws with washers so they wont pull through the drum again.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Minneapolis, MN 55412
Nate
Job Details: 06/09/2023
Replaced bad right hinge. Now it closes perfect. Works great now.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Minneapolis, MN 55444
Nate
Job Details: 06/09/2023
"Dryer doesnt run. Took it apart and found a blown thermal fuse. Replaced fuse, vacuumed a lot of lint and cat hair out, runs great now after replacing the fuse but told customer they need to clean vent before using dryer. Otherwise itll blow again.