We serviced a
SAMSUNG WASHER TOP LOAD
Model WA422PRHDWR/AA
Near Apple Valley, MN 55124
Nate
Job Details: 01/13/2022
"This has a new issue now. This should not be a redo. The tub is cracked now. It is leaking bad from a crack in the tub. Please submit as a new job.Also, cant find tub DC90-09339A. Please submit to AHS.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Monticello, MN 55362
Matt
Job Details: 01/13/2022
"Customer complaint is, Dead. Inspected and tested. Found the UI control board has failed. Quoted customer to install new board. Customer doesnt no yet if they want to fix it. They will call us if they want us to order the part. Part number WD21X23462."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB880BW0
Near Minneapolis, MN 55447
Matt
Job Details: 01/13/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Quoted customer $235. to install new element. Customer approved repairs. Installed new heating element and tested. Dryer is heating great. Dryer is now fixed. I advised customer that they need to address the vent in the back because its falling off and theres nothing to attach it to, its recessed into the wall. ; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK2WW
Near Apple Valley, MN 55124
Nate
Job Details: 01/13/2022
"Not spinning out clothes. Gearcase is leaking a lot of oil. Needs new gearcase and belt. WH38X27335, WH01X24697 (belt), and agitator assembly WH43X26845. DW can you please submit for Autho?; O-emld tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Burnsville, MN 55306
Nate
Job Details: 01/13/2022
Icemaker needs service kit. Installed service kit. Works great now.
We serviced a
KENMORE RANGE- GAS
Model 79070603013
Near Burnsville, MN 55306
Nate
Job Details: 01/13/2022
"Not heating in the oven and the rear right burner doesnt ignite. Cleaned the burner, now it ignites great. Replaced a bad ignitor, bakes great now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBB00
Near Rockford, MN 55373
Seth
Job Details: 01/13/2022
"Customer complains that there is a leak. Upon arrival and inspection I found the 5/16 hose that goes to the filter head was cracked. I replaced this line with stock line. The fridge no longer leaks. there is extensive damage to the flooring in two rooms from this leak. It also looks like it transferred into the basement. Customer is working with her homeowners insurance and has an active claim for this damage. I left the failed part on site per her request.; used 1 FITTING4 (5/16' JG FITTING), and 4 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brooklyn Park, MN 55443
Matt
Job Details: 01/13/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain hose underneath the sink is plugged were it hooks up to a black rubber hose and is reduced down in size. Cleaned out plugged hose and tested dishwasher. Dishwasher is working great. Dishwasher is now fixed. Recommended customer replace rubber hose underneath sink."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model wtw7300dw0
Near Minneapolis, MN 55417
Phillip
Job Details: 01/13/2022
On site was giving two lid lock errors. Tested from wires and from one to four wasnt reading correctly. Replaced lid lock and started cycle. Went through cycle and diagnostic mode without error.
We serviced a
GE WASHER TOP LOAD
Model GTW335ASN1WW
Near Hopkins, MN 55343
Phillip
Job Details: 01/13/2022
Put new control and reprogramed unit to correct type for model. Also replaced belt. Tested unit to see if it had the original complaint. Tested out fine unit wasnt walking in spin mode.
We serviced a
WHIRLPOOL DRYER- GAS
Model n/a
Near Albertville, MN 55301
Matt
Job Details: 01/12/2022
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Minneapolis, MN 55410
Nate
Job Details: 01/12/2022
"Not making ice. Optics board was bad. Replaced, cycled, red light goes solid when flap on left side is closed now. Works great.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock"
We serviced a
LG MICROWAVE
Model LMV1680WW
Near Minneapolis, MN 55417
Phillip
Job Details: 01/12/2022
Came out turn table wasnt turning and wasnt heating. Found out the door switch on top was burned out. Replaced the top switch and everything is working well. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.242923
Near Saint Michael, MN 55376
Matt
Job Details: 01/12/2022
"Customer complaint is, FILLS AND WASHED A LOAD BUT WOULDN'T DRAIN AND NOW FULL OF WATER AND WON'T START, JUST HUMS. Inspected and tested. Found the drain pump was seized up. Drained water from tub and removed drain pump. Found a sock in it. Removed sock and tested. Washer is now working great. Washer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS2
Near Minneapolis, MN 55417
Nate
Job Details: 01/12/2022
"Leaking from Diverter area, needed a new sump assembly. Replaced, along with spray arm. Works great now."
We serviced a
FRIGIDAIRE DRYER- GAS
Model FFRG1001PW0
Near Otsego, MN 55374
Matt
Job Details: 01/12/2022
"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse has blown. Quoted customer to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. Dryer is heating great and cycling between 220F and 115F. Dryer is now fixed. ; used 1 137539200 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Minneapolis, MN 55417
Nate
Job Details: 01/12/2022
"Leaking water, not dispensing, tank in fresh food has a leak. Ordered new water line/tank. Icemaker not making ice. Found a bad optics board. Cycled Icemaker and it filled with water when I bypassed board. Water dispenser not dispensing water even though they have a new filter. May need to steam out water line when I come back. ; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock, ordrd 1 WPW10276792 (Water tank)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Saint Paul, MN 55122
Nate
Job Details: 01/12/2022
"Replaced bad water valve and Icemaker, cycled it, made ice, works great now. Book keeper for owner will call our office to make payment.; used 1 W10884390 (ICEMAKER) from stock"
We serviced a
GE MICROWAVE
Model JTP86S0H6SS
Near Minneapolis, MN 55410
Phillip
Job Details: 01/12/2022
Replace magnetron. Tested and heating well and no noise.
We serviced a
LG DRYER- GAS
Model DLG5988W
Near Edina, MN 55436
Phillip
Job Details: 01/12/2022
Got to unit. The dryer wasnt heating up again. Blew high limit thermostat. Replaced 6931EL3003dThe air flow outside was around 18 mph. We found some old lint inside the duct on the dryer. Removed the lint and now airflow went up; used 1 6931EL3003D (THERMAL FUSE) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF4
Near Eden Prairie, MN 55344
Phillip
Job Details: 01/12/2022
EC SY EF. Replaced evap fan in freezer. Started to work right away after replaced. Also was quoted for the ice maker kit from Jared and wanted replaced. Put new ice maker kit in and everything seemed to be in good working order.
We serviced a
GE WASHER TOP LOAD
Model Wpre6100g0wt
Near Minneapolis, MN 55437
Nate
Job Details: 01/12/2022
"Washer isnt responding when you press start button and screen glitches. Removed control and pressing directly onto the control board start button it still doesnt start. Also, transmission is grinding and doesnt always spin out. Quoted customer for new board, and for new board and transmission. 16 year old washer, they will buy a new one."
We serviced a
GE MICROWAVE
Model JVM1441SH001
Near Minnetonka, MN 55343
Nate
Job Details: 01/12/2022
Microwave is dead. Replaced the tco above the main cavity and it works great now.; used 1 THERMAL () from stock
We serviced a
GE MICROWAVE
Model PT970SR3SS
Near Andover, MN 55304
Matt
Job Details: 01/12/2022
"Customer complaint is, NO HEAT & TURNTABLE WONT SPIN. Inspected and tested. Found a door switch was bad. Installed new door switch and tested. Now its heating but the turntable turns on when you open the door. Customer said its been doing that for years. Everything else is working great. The relay on the board is sticking. Customer is just going to use it as is instead of replacing the board. Microwave is now fixed. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Chaska, MN 55318
Phillip
Job Details: 01/12/2022
Control panel(display) W10811151 Was getting power to unit and control board. Did recommend test for control panel and board test. Found out the control board tested good but the panel is no longer good.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AW/A2
Near Minnetrista, MN 55364
Phillip
Job Details: 01/12/2022
Went into diagnostic mode stopped working gave a 3c2 error code. Motor was spinning also test from board and was getting proper reading. so tested and replaced hall sensor. Went through diagnostic again and no error codes popped up.
We serviced a
KENMORE DISHWASHER
Model 6.65137E+11
Near Champlin, MN 55316
Seth
Job Details: 01/12/2022
Customer complained that unit two years ago did not dissolve soap or pump well. Upon arrival and inspection I spoke with the customer and the unit has been sitting empty for two years. I pulled the inspection panel and tested it and filled with water but the circulation pump doesnt move at all. I quoted a pump and spoke with customer.
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Blaine, MN 55434
Seth
Job Details: 01/12/2022
Not advancing after it senses. Upon arrival and inspection I found unit work first time I tested it. It does take a long time to transition between spinning and agitating and the gear set sound very loose. I checked ahead no errors stored. I watched multiple wash settings and could not make it fail. I quoted actuator and shifter and gear set they will let us know if they want to move forward with the repair
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSJ
Near Minneapolis, MN 55422
Seth
Job Details: 01/12/2022
Not heating/preheats intermittently. Failed ignitor was found. I replaced it and tested the oven. It is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Minneapolis, MN 55426
Seth
Job Details: 01/12/2022
Customers complaint with microwave as she was changing the bulbs LED she heard a pop and it stopped working. Upon arrival and inspection I found power all the way to the main control board but no response from the user interface or board. Parts on order.; ordrd 1 5304477390 (Board)
We serviced a
GE WALL OVEN- ELECT
Model N/A
Near Minneapolis, MN 55426
Seth
Job Details: 01/12/2022
Not regulating temperature. Unit temp runs away until its turned off. No Id tag its damaged. Please send into authorizations.; saved tckt
We serviced a
GE DRYER- ELECTRIC
Model GTD33EASK0WW
Near Minnetonka, MN 55305
Seth
Job Details: 01/12/2022
"Customer complains the dryer does not work. Upon arrival and inspection the customer told me direct septation was that it would be replaced. Customer just moved into the home in the dryer did not work and was noted as inspector as failing before they took possession of home. The dryer is in poor shape it would need the following parts WE03X25277 - console, WE4M416 - push switch, WE04X25280 - timer, WE04X25194 - tco is blown as well; schdld next appmnt for 1/19 WED !"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.950814
Near Anoka, MN 55303
Matt
Job Details: 01/12/2022
"Customer complaint is, HAS POWER AND WILL NOT START. Inspected and tested. Found the motor relay on the board is fried. Board is NLA. Quoted customer to install new relay on the board, but I cant find one that works. Looks like Im going to get my stock one on the 18th. Customer is probably going to just replace the dryer, but if they call back, we will need to schedule them for after I receive the part.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Maple Grove, MN 55311
Seth
Job Details: 01/12/2022
I replaced the ice maker. The fridge is now fixed.
We serviced a
KENMORE RANGE- GAS
Model 79073233311
Near Buffalo, MN 55313
Seth
Job Details: 01/12/2022
Oven was torn apart by the home owner before pictures were taken. Bad board assy not sending voltage to the ignitor. I quoted via blue book. Customer will call if they want to fix ; ordrd 1 316455430 (Board) and 1 316354402 (Overlay)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LEQ9508PW1
Near Elk River, MN 55330
Matt
Job Details: 01/12/2022
"Customer complaint is, NOT COMING ON- SPINS DIAL & PRESS START BUTTON & WONT START. Inspected and tested. Found the thermal fuse has failed. Installed new thermal fuse and tested. Dryer is heating great and cycling between 210F and 105F. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
GE MICROWAVE
Model JVM1871SK03
Near Otsego, MN 55330
Matt
Job Details: 01/12/2022
"Customer complaint is, MAKES NOISE DURING USE. Inspected and tested. Found the magnetron has failed. Quoted customer $260. to install new magnetron. Customer approved repairs. Installed new magnetron and tested. Microwave is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Wayzata, MN 55391
Phillip
Job Details: 01/12/2022
Replaced freezer evap fan. Had to defrost evap because of frost build up. Tested defrost heater it is working properly. If issue happens again will need control board.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6200EZ/A3 01
Near Saint Michael, MN 55376
Matt
Job Details: 01/11/2022
"Customer complaint is, MAKING LOTS OF NOISE, LIKE A GRINDING AND SQUEAKING NOISE. Inspected and tested. Found the left rear roller has failed. Installed 2 new rear rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
LG WASHER FRONT LOA
Model n/a
Near Chaska, MN 55318
Phillip
Job Details: 01/11/2022
We serviced a
KENMORE MICROWAVE
Model 790.8033331
Near Rogers, MN 55374
Matt
Job Details: 01/11/2022
"Customer complaint is, NO POWER. Inspected and tested. Found the fuse was blown because the door switch holder is wore out. Quoted customer to install new switch holder, 3 switches and a fuse. Customer approved repairs. Installed new switch holder, switches and fuse. Tested microwave and its working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH), 1 MICRO2 (20 AMP FUSE), and 1 5304509457 (SWITCH HOLDER) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLEX5680W
Near Eagan, MN 55123
Nate
Job Details: 01/11/2022
"Dryer not running. Had a blown high limit blower fuse. Replaced, runs great. Customer will have vent cleaned. 21 mph airflow behind dryer. 2.5 mph outside; used 1 WP35001087 (THERMAL FUSE) from stock"
We serviced a
DANBY DRYER- ELECTRIC
Model VD24001W
Near Rosemount, MN 55068
Nate
Job Details: 01/11/2022
"Replaced bad heater, dryer heats great now. Can someone from the office call to collect the payment, since I cant reach the office? Then change the job to complete?; saved tckt"
We serviced a
BOSCH DISHWASHER
Model SHE68R52UC/63
Near Champlin, MN 55316
Seth
Job Details: 01/11/2022
Customers complaint with dishwasher as it will not drain. Upon arrival and inspection I found the dishwasher pump made the right noises but did not drain. Theres about a 10 foot addition to the drain line as it sits in an L across from the sink. I took some apart pulled machine out and cleaned and cleared all hoses. I found a barley type buildup that caused unit not to drain. I reinstalled unit customer reinstalled the electrical as it is custom. I tested by running a rinse cycle and it completed perfectly.
We serviced a
GE RANGE- GAS
Model JGBP33BEL4BB
Near Minneapolis, MN 55422
Seth
Job Details: 01/11/2022
Yellow tipping. Upon arrival and inspection I turned on the gas and plugged in the stove and tested the burners and it was no longer yellow tipping. I had a conversation with the customer and found out they like to use a humidifier from time to time. Theyre all star seven cat litter boxes next to the furnace. Its obvious that the unit was burning a household pollutant of one kind or another my speculation is that it had to do with methane or minerals in the air from the humidifier. The Range is working as designed.
We serviced a
BOSCH DISHWASHER
Model SHXM63WS5N/10
Near Minneapolis, MN 55416
Seth
Job Details: 01/11/2022
Customers complaint is it does not dry dishes. Also when she puts rinse aid in the machine it just comes out instantly. Upon arrival and inspection I found the dispenser had failed. I pulled the door apart to replace the dispenser and found Molex connectors disconnected in the door. I replaced the dispenser and put the wire connectors in the proper places. When I reinstalled the unit now gets an E 19 error which is consistent with her complaint of not drying. I spoke with the customer and noted that her countertop lifted to accommodate the dishwasher and it fits in such a way that I am not comfortable with removing it. I asked her to have it pulled out and I made accessible on my return so I could do the repairs. Unit needs a heat pump in a main control board I worked with Jared to double check these parts were necessary..; saved tckt
We serviced a
LG WASHER TOP LOAD
Model WT4870CW
Near Plymouth, MN 55447
Seth
Job Details: 01/11/2022
"Drain pump runs constantly, sounds like stuck relay on board I was not able to see it fail. I tested it , and it worked perfectly. Part needed if the unit re-offends. EBR75795702 - relay board"
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model GET ME
Near Minneapolis, MN 55447
Seth
Job Details: 01/11/2022
I replaced the disposer as the old one had failed it was cracked. I tested it and its working as designed; used 1 gfc525n (DISPOSAL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Plymouth, MN 55446
Seth
Job Details: 01/11/2022
Customer complains they shut off the breaker to the kitchen to do some electrical work when they powered it back up the dispenser stopped working both ice and water. I spoke with John from lowes because the machine was not properly powered down and this damage was caused to negligence they will not cover repairs. I notified customer per John at Lowes no repair was completed.
We serviced a
GE DISHWASHER
Model ZBD0710K03SS
Near Maple Grove, MN 55369
Seth
Job Details: 01/11/2022
"Dishwasher leaks because the door is bent. See pics for details the LH side is worse than the RH but both sides are leaking. Per Krista at WHE Robin says door assy its a not covered item. Some of the parts are available some areJason."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW2
Near Rogers, MN 55374
Matt
Job Details: 01/11/2022
"Customer complaint is, LEAKS AT BOTTOM. Inspected and tested washer in diagnostics and everything was working great and not leaking. Customer started a load and it ran for over 30 minutes while I was working on the microwave and it never leaked. Washer is operating normal for me and not leaking."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Minneapolis, MN 55443
Matt
Job Details: 01/11/2022
"Customer complaint is, NOT DRAINING WELL. Inspected and tested. Found the garbage disposal plug was still in. Removed plug and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.870816
Near Andover, MN 55304
Matt
Job Details: 01/11/2022
"Customer complaint is, making noise. Inspected and tested. Found the idler pulley has failed. Quoted customer to install new repair kit. Customer approved repairs. Installed new dryer repair kit and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DVG50T5300C/A3
Near Ramsey, MN 55303
Matt
Job Details: 01/11/2022
"Customer complaint is, 2ND OPINION-TAKES LONG TIME TO GET CLOTHES DRY, UP TO 5 HRS. IS MAKING A WEIRD NOISE. Inspected and tested. Found the airflow on outside of house is only 4mph and back of dryer its only 17mph. I found the lint filter was plugged solid and the filter blower housing was plugged. Cleaned out filter and blower housing and now airflow is 29mph on the back of the dryer. Dryer is heating great and cycling between 230F and 105F. Noise is just vibration noise. Dryer is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EJSB0
Near Minneapolis, MN 55431
Nate
Job Details: 01/11/2022
"Icemaker dead. Replaced the icemaker and cycled it and it filled perfectly with water. Solinoid for crushed/cubed option is dead. Quoted for that, customer just opted for icemaker part of repair."
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Otsego, MN 55330
Matt
Job Details: 01/11/2022
"Customer complaint is, WONT DRAIN AGAIN & NOW ITS ALSO LEAKING. Inspected and tested. Found the air gap was plugged again. Cleaned out and tested. Dishwasher is draining great now. Dishwasher never leaked for me. I think it was probably related to the not draining issue. Dishwasher is now fixed."
We serviced a
GE WASHER TOP LOAD
Model GTW335ASN1WW
Near Hopkins, MN 55343
Phillip
Job Details: 01/11/2022
The customer said the washer would not drain and then was banging and walking. Today the customer said she got to drain but its still walking and banging. The wash tub is suspended by 4 rods so its normal to move around freely. Everything is attached as it should be. I ran it on a spin empty and it was normal. I put 4 towels in and the washer and on the spin cycle the washer started to bang right away. The 4 towels were clumped to one side. The out of balance codes are saved in the history. I found that older models needs a update to the control for this reason. I ordering the belt and control board. Error codes 26 and 31.; ordrd 1 WH22X32357 (Control board) and 1 WH01X27538 (Belt)
We serviced a
AMANA REFRIGERATOR
Model ARS2661BS
Near Minneapolis, MN 55419
Phillip
Job Details: 01/11/2022
The complaint is the fridge wont dispense water or make ice. The filter is missing. I advised the customer that the filter is a switch and needs to be installed. I showed them where to get one. I installed my bypass plug and everything works. The water is slow but that would be a plumbing issue.
We serviced a
AMANA DISHWASHER
Model ADW862EAS
Near Minneapolis, MN 55419
Phillip
Job Details: 01/11/2022
The customer said the door falls to the floor and the dishes do t get clean. The door I opens normal operation. The 2 door springs are not broken. I removed the sump filter and lower spray arm. I cleaned it all up and put it back in. Originally the spray arm would not turn freely. Its good now. No more issues found.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHC2
Near Minneapolis, MN 55407
Phillip
Job Details: 01/11/2022
The customer said the dishwasher would not drain all the water out. I pushed cancel and it started to drain. I let drain completely then put the spray arm and filter back in. I started the dishwasher and drain 3 times. No issues found.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Minneapolis, MN 55416
Phillip
Job Details: 01/11/2022
The customer said the display will get stuck. I found the black supply wire was shorted in the plug. I repaired the wire. I ran a normal cycle and everything sounds good and is working normally.
We serviced a
KITCHENAID DISHWASHER
Model KUDU03STSS2
Near Eagan, MN 55123
Nate
Job Details: 01/10/2022
Dishwasher has broken linkage. Replaced both. Works great now.; used 1 8194001 (LINKAGE KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Seth
Job Details: 01/10/2022
I installed a new spray arm it clicked right in. I cleaned some plastic off the heater. The dishwasher is now fixed
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED6400SW1
Near Minneapolis, MN 55436
Phillip
Job Details: 01/10/2022
We replaced the display control and main control board. The dryer is working good now.
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Burnsville, MN 55337
Nate
Job Details: 01/10/2022
"Dishwasher was leaking from valve. Replaced water valve, ran it for 15 minutes, no drips."
We serviced a
GE DISHWASHER
Model GDT635HMJ2ES
Near Eagan, MN 55123
Nate
Job Details: 01/10/2022
"Not heating. The flow sensor was bad. Replaced, per PW only charged retail for part. No labor, etc. heats great now.; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER5636EQ3
Near Eagan, MN 55121
Nate
Job Details: 01/10/2022
"Not drying clothes. Runs at 235 degrees with vent connected, half that with it disconnected. Cleaned out bulkhead, and cleaned lower section of vent going up inside of wall, no difference. Customer will get vents cleaned."
We serviced a
LG REFRIGERATOR
Model LNXC23766D
Near Minneapolis, MN 55417
Nate
Job Details: 01/10/2022
"Has been working lately for customer but was sporadically not working. AHS sent a new PCB to customer. I installed, runs great. ; pckd up 1 Ebr82014802 (Main pcb)"
We serviced a
MAYTAG DISHWASHER
Model DWU8260BAX
Near Richfield, MN 55423
Nate
Job Details: 01/10/2022
"Took door off, right hinge was actually off. Reattached everything, no leaks now after running it for 20 minutes."
We serviced a
GE DISHWASHER
Model GSD3430Z01WW
Near Minneapolis, MN 55436
Phillip
Job Details: 01/10/2022
"The dishwasher does not drain. The valve body is sticking. We tried to fix it but it keeps acting up and not draining. Water is also leaking from the center of the wash motor.Needs the wash motor assembly WD26X10013 , the check valve body WD22X10024 piston and nut WD24X10018 and the gasket WD8X219. The check valve body shows NLA. Need all parts listed. ; used 1 154844301 (WASH MOTOT) from stock, states that autho needed"
We serviced a
GE MICROWAVE
Model PSB9120SF5SS
Near Chaska, MN 55318
Phillip
Job Details: 01/10/2022
We verified it needs a magnetron. The magnetron that was tested does not fit.; schdld next appmnt for 1/14 FRI !
We serviced a
SAMSUNG RANGE- GAS
Model FX510BGS/XAA
Near Minneapolis, MN 55410
Nate
Job Details: 01/10/2022
Works fine now. Customer just had to clean burner. Everything works great.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Minneapolis, MN 55443
Seth
Job Details: 01/10/2022
FF error and not cooling in the freezer. I removed evaporator cover to inspect and found unit had not frozen up fan was not turning but sealed system has failed. The frost pattern was very inconsistent and over half of the evaporator would not frost over. Advise customer to work directly with LG to have sealed system repaired customer noted they have had nothing but problems with the fridge and will most likely replace it.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Otsego, MN 55330
Matt
Job Details: 01/10/2022
"Customer complaint is, not spinning the clothes out. Inspected and tested. Found the actuator has failed again. Everything else test good. Installed new actuator and tested. Washer is working great. Im not sure why the actuator keeps failing, but everything else is working perfectly. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
LG STACKED WASHER
Model WM2101HW
Near Chaska, MN 55318
Phillip
Job Details: 01/10/2022
Verified the PE error code. We tested the pressure sensor. The sensor tested bad and found some corrosion on the contacts. We replaced the pressure sensor and put some grease on the contacts. We leveled the washer. Tested good.
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Chanhassen, MN 55317
Phillip
Job Details: 01/10/2022
The customer said that on bigger loads the washer does not drain or spin all the water out. The only saved error was lid lock error. The lid locks every time in the test mode. We tipped the washer back and found some residual oil left over from last visit on the main and drive pulley. The believe the belt was slipping on bigger loads. We cleaned up the oil and replaced the drive belt. We ran the washer through all the test cycles and a drain and spin. No issues found and no water leaking.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Minnetonka, MN 55345
Phillip
Job Details: 01/10/2022
"We defrosted the ice compartment and installed the ice maker parts. Replaced the drain tube and clips, sealed the cabinet and adjusted the fill tube. We replaced the main board. Cycled the ice maker and its good. No errors."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Wayzata, MN 55391
Phillip
Job Details: 01/10/2022
"Every few minutes the whole unit shuts off and then comes back on and displays the PO error. After some diagnosing I found the freezer fan was not working and when I tried to cycle it in test mode it shut off. It needs the freezer fan . Ordered the fan . Quoted for part, labor and second appliance. ; ordrd 1 W11249952 (Fan motor)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD6620HC0
Near Plymouth, MN 55442
Phillip
Job Details: 01/10/2022
When the dryer runs there a loud noise. We found the rear drum rollers were bad. We replaced the rear drum rollers and oiled the rest of the rollers. 2 rollers came in one package. The dryer sounds good now. ; used 1 349241T () from stock
We serviced a
SAMSUNG DRYER- GAS
Model DV456GDS/AA
Near Minneapolis, MN 55427
Seth
Job Details: 01/10/2022
"Dryer vent is 100% blocked. Bulkhead was full of lint, screen could not seat it sat 2 1/2 inches above its resting point. I cleaned the dryer thoroughly and tested the heat and it worked great there was minor vibration but no failures were found. I advise the customer to clean the dryer vent before using it as it could be a source of fire in her home. The customer noted concern of the dryers electrical system as house was struck with lightning previously. Outside of the duct unit is working as designed."
We serviced a
GE WALL OVEN- ELECT
Model JT915S0K3SS
Near Ramsey, MN 55303
Matt
Job Details: 01/10/2022
"Customer complaint is, WRONG TEMPERATURE- NOT AS WARM AS IT SAYS & LITE BURNT OUT. Inspected and tested. Watched oven cycle for over 30 minutes and its working perfectly and cycling right around 350F. Light bulb is burnt out. Customer is going to replace bulb."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC107KSS0
Near Minneapolis, MN 55446
Seth
Job Details: 01/10/2022
I replaced both right and left door hinge assemblies and we clean the glass. We put the door back together and installed it and it made no more squeaking. please send invoice via us mail.
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Plymouth, MN 55446
Seth
Job Details: 01/10/2022
Magnetron stuck in smelled of electrical burning and stopped. The relay board and mag are bad. If we repair we need to come back with magnetron TCOs and all of the display boards including the relay board. I quoted between as if the software versions dont talk to each other will have to replace multiple boards. They will call if they want to fix it.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Saint Michael, MN 55376
Seth
Job Details: 01/10/2022
I replaced the float switch and tested the dishwasher. The dishwasher is now fixed.
We serviced a
GE DISHWASHER
Model DDT700SMN0ES
Near Monticello, MN 55362
Seth
Job Details: 01/10/2022
"Wont drain, stops and wont run. It has a failed drain pump and control board. I quoted the job, the customer will replace the machine it has been nothing but trouble since it was new."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7500GC2
Near St. Cloud, MN 56303
Seth
Job Details: 01/10/2022
Broken door was replaced. I tested the door is now working as new.
We serviced a
MAYTAG REFRIGERATOR
Model PTB19BBGRW
Near St. Cloud, MN 56303
Seth
Job Details: 01/10/2022
"Leaking from the cracked drain pan under the fridge. Part is 61004095 please source. 2 men needed for this job to tip the fridge while the pan is swapped out.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Blaine, MN 55449
Matt
Job Details: 01/10/2022
"Customer complaint is, FAN IS NOISY, FROSY IN THE FRESH FOOD SECTION. Inspected and tested. Fan is working and defrost works. Found the drain was plugged and the defrost sensor is bad. Quoted customer to install new drain kit and sensor. Customer approved repairs. Installed drain kit and ordering sensor. Installed new FF defrost sensor. Refrigerator is now fixed. ; pckd up 1 DA82-01415A (Drain kit)"
We serviced a
KENMORE DISHWASHER
Model 665.13739K601
Near Rogers, MN 55374
Matt
Job Details: 01/10/2022
"Customer complaint is, NOT CLEANING GOOD ON THE TOP RACK. UPPER SPRAY ARM IS NOT MOVING. Inspected and tested. Found the sump area is plugged and the chopper blade is wore out. Quoted customer to install new chopper blade and clean out sump. Customer approved repairs. Cleaned out sump and installed new chopper blade. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 W10083957V (CHOPPER) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0JS0
Near Otsego, MN 55374
Matt
Job Details: 01/10/2022
"Customer complaint is, Oven not working properly / wrong temperature. The oven is cooking way too fast the error code is F6 E1. Inspected and tested. Found the broil element is stuck on. The broil relay on the board is sticking. Needs a new board. Quoted customer to install new board. Customer approved repairs. Installed new board and tested. Oven is heating great. Oven is now fixed."
We serviced a
LG WASHER FRONT LOA
Model GCW1069CS
Near Minneapolis, MN 55409
Phillip
Job Details: 01/07/2022
We replaced the latch assembly and now the door locks and its working. The customer said that water leaks from the soap dispenser every once in a while. We cleaned the inside of the box and the tray assembly with a brush. It seems to leak a little when it fills the softener cup I have tried to clean it. We cant stop the washer onces its starts. There is no pause or off button. If we reset the power it starts where it stopped. If he calls back I was thinking of sending out the dispenser tray first . I cant find the tray. I have a number for the dispenser assembly 4925ER1021A . The assembly 4925ER1021A . Also this is a commercial style washer.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSF
Near Fridley, MN 55432
Matt
Job Details: 01/07/2022
"Customer complaint is, NO BAKE OR BROIL. Inspected and tested. Found the relay on the board was fried. Quoted customer to repair board. Customer approved repairs. Installed new relay on the board and tested. Now the ignitor is weak and wont ignite. Installed new ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER), and 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"
We serviced a
GE REFRIGERATOR
Model TFX26ZPDAWW
Near Coon Rapids, MN 55433
Matt
Job Details: 01/07/2022
"Customer complaint is, WONT STAY ON- KEEPS SHUTTING OFF. This is a really old GE refrigerator. Customer said its tripping the GFCI outlet upstairs. Inspected and tested. The evaporator only had frost on about 25 percent. Defrosted evaporator and after 20 minutes its only frosted over about 50 percent. Its missing one of the defrost heaters and the other defrost heater is burnt out. The freezer door gasket is ripped and falling off. The sealed system has failed. . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
GE REFRIGERATOR
Model GSHS6LGZBCSS
Near Minneapolis, MN 55407
Phillip
Job Details: 01/07/2022
The evaporator fan was not running and was hot. We replaced the fan. Its working. We advised the customer to wait 6-8 hours before putting food back in.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2 11
Near Blaine, MN 55434
Matt
Job Details: 01/07/2022
"Customer complaint is, SHAKING REALLY BAD. Inspected and tested. Washer is shaking so bad empty while Im testing it that its stopping itself and starting over. Springs and shocks are good. Rear bearing or spider is failing. Call in for authorization. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMC308KSS0
Near Chaska, MN 55318
Phillip
Job Details: 01/07/2022
We were able to get the door off. The door hinges are bent and broken. When we put the door back on it does not sit flush and bind when you open the door. The gasket is also bad. I found the torsion springs are broken in the microwave door. All the parts listed are needed for the repair. Quoted the customer $738 for parts and labor. The customer will calls us back if they want to fix it. W10877014 gasket WP4455606 hinge receiver WP4455606WP4455605 hinge receiver WP9760577 hinge right WP9760578 hinge leftWP4451009 torsion springWP4452395 torsion spring
We serviced a
GE RANGE- GAS
Model PGS968SEM1SS
Near Chaska, MN 55318
Phillip
Job Details: 01/07/2022
The bake ignitor was not working. The ignitor tested bad. We replaced the ignitor and it was good. The oven heats up . ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG DISHWASHER
Model LDF7774STCX
Near Excelsior, MN 55331
Phillip
Job Details: 01/07/2022
The customer said it gives the te error about 20 mins into the wash and it leaked water into the basement. We found a leak at a hose that sits right above the heater. The heater sensor ohms were off . We replaced the heater and are ordering the tube from Marcone. ; ordrd 1 MEJ62284601 (Hose)
We serviced a
MAYTAG REFRIGERATOR
Model MBF1956KEW
Near Minnetonka, MN 55345
Phillip
Job Details: 01/07/2022
All the fans run but the compressor does not. When the compressor tried to start the start device just clicks. We replaced the relay and the compressor started. The was drawing 1.4 amps. We advised the customer that the new relay should fix the issue but if it stops again then it needs a new compressor and would be better to replace the whole unit. ; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Andover, MN 55304
Matt
Job Details: 01/07/2022
"Customer complaint is, ICE MAKER JUST KEEPS RUNNING AND RUNNING AND WONT STOP. Inspected and tested. Found the main board is sending power to the auger motor continuously. Needs a new board. Quoted customer to install new board. Customer approved repairs. Installed new board and tested. Refrigerator is now fixed."