Service History 65 - Omega Force Appliance Repair

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR

Near Eden Prairie, MN 55347

Adam

Job Details: 05/23/2022

Unit has a ice build up in the fresh food evap. Needs the drain and heater kit. Customer will call once ready for repair. Let her know fridge needs to be unplugged for 48 hours with door open

We serviced a

GE REFRIGERATOR

Model CYE22TP2MHS1

Near Hopkins, MN 55343

Phillip

Job Details: 05/23/2022

Today I replaced the rear main control board per the instructions from GE tech line. The tech line guy said that this would fix the problem.

We serviced a

WHIRLPOOL DRYER- GAS

Model WED9400SU1

Near Plymouth, MN 55442

Phillip

Job Details: 05/23/2022

The dryer did not heat at all. I found the heater coil was bad. I replaced the heater assembly and very the air flow is good. The dryer heats good now. ; used 1 WP8544771 (LONG ELEMENT) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE9206AYW

Near Waite Park, MN 56387

Seth

Job Details: 05/23/2022

No heat. I had 8 mph at the duct outside the house and 24 mph at the side of the dryer. I remove the vent and tested and found no heat. Everything electrically checks out and works although it fails under load. The timer has a failing connection and when unit demands higher voltage fails to send 120 V from the timer. Part is on order; ordrd 1 WP33001624 (Timer)

We serviced a

GE REFRIGERATOR

Model PFE28RSHHSS

Near Plymouth, MN 55446

Phillip

Job Details: 05/23/2022

I verified the noise was from the fresh food fan. I replaced the fresh food fan and ran a firmware update. ; used 1 WR60X35205 (FF fan) from stock

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model PLES389CCB

Near Apple Valley, MN 55124

Delton

Job Details: 05/23/2022

"Getting intermittent F1 error control beeps and is not responsive. Control board is bad also cooling blower fan is not running. Control board shows not in stock. Please look for parts and get autho if parts are available. Schedule 2 hour block for return trip.Control board part# 318183620; blower motor 318073036; saved tckt , states that autho needed"

We serviced a

GE DRYER- GAS

Model EGD5600G7WW

Near St. Cloud, MN 56303

Seth

Job Details: 05/23/2022

The upstairs tenant complains that she smelled gas after use. Upon arrival and inspection I tested all the fittings and found a leaking fitting on the supply hose. I tightened up the fitting and tested the internal joints and found no active gas leaks internally in the dryer. I tested running the dryer and stopping it while the burner was active and could not get unit to leak from the nozzle. The dryer is now fixed.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED563HW0

Near Albertville, MN 55301

Phillip

Job Details: 05/23/2022

"I found the idler pulley was stuck. I replaced the idler and all the drum rollers. The dryer does not squeak anymore. ; used 2 349241T (), and 1 279640 (ROLLER) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Albertville, MN 55301

Phillip

Job Details: 05/23/2022

I found frost all over the evaporator and the fan was not running. After defrosting I verified that the fan does work. I found the reed switch on the bottom of the door is not making contact with the switch on the cabinet frame. The bottom of the door is wrapped. I advised the customer to get a strip magnet and put it over the switch on the cabinet.

We serviced a

LG WASHER FRONT LOA

Model Wm3670hwa

Near Saint Michael, MN 55376

Phillip

Job Details: 05/23/2022

"The washer does not drain well. The drain pump impeller is broken. The customer also wants the gasket replaced because of the mold. I will replace both parts at the same time Wednesday. ; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 MDS47123602 (Gasket)"

We serviced a

GE REFRIGERATOR

Model GTE18GSNDRSS

Near Minnetonka, MN 55305

Adam

Job Details: 05/23/2022

Evap fan was making loud noises. Replaced evap fan motor from last diagnosis now unit is working properly

We serviced a

KENMORE DISHWASHER

Model 665.13942K011

Near Minneapolis, MN 55428

Adam

Job Details: 05/23/2022

Installed sump assembly from last diagnosis. Now unit is pumping water and washing them dishes. Double then tripled checked for leaks everything is working properly.

We serviced a

LG MICROWAVE

Model MV1610ST

Near Lakeville, MN 55044

Delton

Job Details: 05/23/2022

Found that the control board is not sending out power. Also the blower fan is very loud when running. Would need control board and blower fan. Both parts are NLA.Control board# 6871w1s354A; blower 6549w1v013a; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYW0

Near Minneapolis, MN 55431

Delton

Job Details: 05/23/2022

"I replaced water valve, tested and dishwasher is working good.Customer said that it was still leaking in the basement even tho i had turned off hot water to dishwasher in the meanwhile waiting for the part.I ran the sink and saw it leak in the basement. There was an issue with dishwasher but also issue with sink drain since water was shut off to the dishwasher.A plumber would be needed to fix the sink leak, I dont see it leaking underneath sink so must be in the pipes? Plumber needs to look into that."

We serviced a

KENMORE MICROWAVE

Model 79048903001

Near Eagan, MN 55123

Delton

Job Details: 05/23/2022

"Found that it is sparking from waveguide that has burn hole in it. Took out guide, tested and no sparks."

We serviced a

BOSCH DISHWASHER

Model SHE68T55UC/003

Near Big Lake, MN 55309

Seth

Job Details: 05/23/2022

"E:15 error for active leak detection, failed water valve was leaking. I installed a new valve and tested the dishwasher. It is now fixed.; used 1 00628334 (VALVE) from stock"

We serviced a

GE RANGE- ELECTRIC

Model PS950SF3SS

Near Eagan, MN 55123

Delton

Job Details: 05/23/2022

"Installed new touch panel, tested and all buttons respond and no errors but when testing oven i heard the cooling fan just buzzing and not spinning. Found that fan is locked up. Customer also approved that. Ordering part and rescheduling.; ordrd 1 Wb26t10063 (Cooling blower fan assembly)"

We serviced a

KENMORE WASHER TOP LOAD

Model 11028102310

Near Eagan, MN 55122

Delton

Job Details: 05/23/2022

"Bearings are bad and leaks. I tried to take off rotor and bolt is rusted and sized, would have to drill it out and sounds like rotor is damaged. ."

We serviced a

GE DISHWASHER

Model GDT665SSN0SS

Near Osseo, MN 55369

Adam

Job Details: 05/23/2022

Customer complaint is leaking out the front and leaving white spots on the floor. Ran unit for a few minutes and open the door and we had suds. Drained and restarted machine let it run half a cycle and no leaks. Let customer know the white stains is from soap. So the unit is over sudsing and leaking the soap on the floor. He said he cant get it leak with out soap which makes sense with my diagnosis. Let customer know to switch to a less concentrated soap. Gave some recommendations and told him to test it out

We serviced a

LG WASHER FRONT LOA

Model WM3670HWA

Near Eagan, MN 55122

Delton

Job Details: 05/23/2022

"Found that drain pump fins are broken and not pumping out water. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

GE RANGE- ELECTRIC

Model JBS60RK6SS

Near Monticello, MN 55362

Seth

Job Details: 05/23/2022

I replaced the broil element and tested the range.it is now fixed.

We serviced a

GE WASHER FRONT LOA

Model GTW465ASN2WW

Near Annandale, MN 55302

Seth

Job Details: 05/23/2022

Water temperature issues. I swapped the water supplies and tested the washer. It is now fixed.

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Champlin, MN 55316

Matt

Job Details: 05/23/2022

"Customer complaint is, LEAKING. Inspected and tested. Found the diverter assembly is leaking. Quoted customer $256. to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 WD19X25278 (DIVERTER) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW2

Near Minneapolis, MN 55448

Matt

Job Details: 05/23/2022

"Customer complaint is, DEAD. Inspected and tested. Found the washer had F6E2 and F2E1 stored errors. Theres a communication error between the UI and the board. I cant figure out exactly which one is the issue. We will need to order both. Installed new UI and tested. Washer is working great. Washer is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Saint Paul, MN 55103

Nate

Job Details: 05/23/2022

"Not circulating water. Has a bad pump. Needs W11025157. Called and left message for owner, quoted for pump/motor. Told him to call office if hed like us to do it."

We serviced a

BOSCH MICROWAVE

Model HMB57152UC/05

Near Ham Lake, MN 55304

Matt

Job Details: 05/23/2022

"Customer complaint is, SPARKING. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Parts on order. ; ordrd 1 10001590 (Magnetron) and 1 00617090 (Wave guide cover)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Ramsey, MN 55303

Matt

Job Details: 05/23/2022

"Customer complaint is, NO ICE. Inspected and tested. Found the ice maker has failed. Quoted customer $350. to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXF03

Near Elk River, MN 55330

Matt

Job Details: 05/23/2022

"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. I cant find a parts diagram with this exact model number.. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS8

Near Elk River, MN 55330

Matt

Job Details: 05/23/2022

"Customer complaint is, DOES NOT RUN AT ALL FIRST IT STOPPED PRODUCING WATER AND THEN THE FRONT PANEL DISPLAY STOPPED WORKING. Inspected and tested. Found the main board has failed.. Customer approved repairs. Installed new main board and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA02

Near Saint Michael, MN 55376

Phillip

Job Details: 05/23/2022

I replaced the diverter seals. I put it all back together and ran a cycle. The dishwasher is working.

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model GLEQ332AS2

Near Saint Paul, MN 55104

Nate

Job Details: 05/23/2022

"Dryer squealing. I wasnt able to get it to squeal, but I found a worn down bearing and rusty idler pully. Replaced the belt, felt glides, pully, and bearing kit. Vacuumed out all the lint. Runs great now, nice and quiet. Also found a cover hinge inside the dryer. Installed that again. Took $40 off repair. ; used 1 5304457724 (REBUILD KIT) from stock"

We serviced a

LG MICROWAVE

Model LMV2031ST/00

Near Minneapolis, MN 55410

Nate

Job Details: 05/23/2022

"Not heating. Had a bad magnetron. Installed a new one, heats great now. ; used 1 4150019905 (MAGNETRON) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLE2516W

Near Eden Prairie, MN 55346

Nate

Job Details: 05/23/2022

Not drying clothes well. Found zero mph airflow outside. 19 behind dryer. Took dryer apart. Cleaned up rollers that werent spinning. Vacuumed out lint. Replaced a bad belt. Runs and heats great. .; used 1 661570 (1]) from stock

We serviced a

GE REFRIGERATOR

Model ZISS480DMCS

Near Eden Prairie, MN 55346

Nate

Job Details: 05/23/2022

"Checked evaporator, which was good. Defrost works good. Drain is good. Fan running well. Looks like a little residual ice was stuck near fan blade. After they defrosted fridge the sound stopped. Told customer the fridge wont run well under 60 and above 100. It was in the 30s and 40s lately."

We serviced a

KENMORE REFRIGERATOR

Model W8TXNWFWB01

Near Hopkins, MN 55305

Nate

Job Details: 05/23/2022

Freezer not cooling. Found 10% of the evaporator frosted over. Rest is room temp and no frost. Sealed system issue.

We serviced a

GE REFRIGERATOR

Model CYE22TP2MHS1

Near Hopkins, MN 55343

Phillip

Job Details: 05/20/2022

"The customer said the temps are still in the 40. I took temps in between the food and got 40. There are still no faults. I removed the evaporator cover and put into a force mode. The evaporator got a good frost pattern and the fans do work. I called tech line. He said the sensors are working and I need to replace the board, before I could ask for a case number or and other questions we got disconnected. ; ordrd 1 WR55X38248 (Main board)"

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, MN 55446

Phillip

Job Details: 05/20/2022

The fresh food evaporator is frosted up again. Now Im not getting 120 to the heater. I for sure did first visit and the heater was visible bad. In force defrost I do not get 120 to the heater. Please find the board and contact the customer. I forgot to talk to customer about cost of the board. DA41-00524A; states that autho needed

We serviced a

BOSCH DISHWASHER

Model SHE3AR75UC/14

Near Eagan, MN 55123

Delton

Job Details: 05/20/2022

"Found that leaking from water valve underneath dishwasher from solenoid. Water valve is faulty. Customer approved estimate. I replaced water valve, tested and dishwasher no longer leaks and is working good.I left old water valve with customer so their can show their insurance company.; used 1 00622058 (INLET VALVE) from stock"

We serviced a

LG WASHER TOP LOAD

Model WT7200CW

Near Eagan, MN 55122

Delton

Job Details: 05/20/2022

Found that bleach dispenser cup knob broke off where the water hose connects. So when in middle of cycle the washer fills that cup it leaks on floor.Needs bleach dispenser cup assembly part# ACZ72910402. Part shows not in stock anywhere.Please find part and give customer quote.; saved tckt

We serviced a

GE DISHWASHER

Model GSD5560g02ss

Near Farmington, MN 55024

Delton

Job Details: 05/20/2022

Found that drain pump and piston nut are worn and drains very slow. Also right side door spring broke and door falls open.Door spring part not in stock.Order parts piston nut wd24x10018; drain pump wd19x10015; door spring wd03x10016; saved tckt

We serviced a

SAMSUNG DISHWASHER

Model DW80M9960UG

Near Lakeville, MN 55044

Delton

Job Details: 05/20/2022

Getting 7c error which is waterwall position error and making loud grinding sound. Ordering parts and rescheduling.; ordrd 1 Dd97-00484a (Water wall assembly)

We serviced a

INSINK GARBAGE DISPOSAL

Model n/a

Near Minneapolis, MN 55445

Phillip

Job Details: 05/20/2022

The customer had a garage disposal. I replaced the garage disposal and tested. No leaks and works good.

We serviced a

LG REFRIGERATOR

Model LFX31925ST/02

Near Minneapolis, MN 55420

Delton

Job Details: 05/20/2022

Found that evaporator in fresh food top half is frozen over. There is a service bulletin for this. Ordering parts and informed customer to unplug and let fridge thaw so i can pull off cover and do fix. Ordering parts and rescheduling.; ordrd 1 Acm73919216 (Controller assembly) and 2 5251ja3003d (Drain tube)s

We serviced a

GE REFRIGERATOR

Model PFCS1NJWASS

Near Eagan, MN 55122

Delton

Job Details: 05/20/2022

"Replaced ice maker, tested and it cycles and filled. Ice maker is working good."

We serviced a

LG REFRIGERATOR

Model LFX28977ST/00

Near Eagan, MN 55122

Delton

Job Details: 05/20/2022

"Found that water valve is leaking. Customer approved estimate. Replaced water valve, tested and no leaks and water is dispensing and working good."

We serviced a

LG WASHER FRONT LOA

Model WM3700HVA

Near Osseo, MN 55369

Adam

Job Details: 05/20/2022

Installed hose from last diagnosis. Now unit isnt leaking triples checked everything. And let machine fill a handful of time no leaks.

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA G TR

Near Minneapolis, MN 55442

Adam

Job Details: 05/20/2022

Unit was cooling properly. Customer said the fresh food part has been acting up for weeks. Noticed two issues there. One was they had a big ice damn in the top corner of the evaporator. Needs the heater/drain kit. Also the on door hinge was busted so do wont shut properly. Also customer said in the past few days noticed more and more warmer temps in the freezer. When I check the evaporator notice it didnt have a even frost pattern. Let customer know there is also a sealed system issue now.

We serviced a

MAYTAG DRYER- GAS

Model MDG3000AWW

Near Victoria, MN 55386

Adam

Job Details: 05/20/2022

"Unit wasnt spinning. Disassembled unit and found the belt was broken. Which the idler was seized and caused the belt to snap. Quoted then replaced idler and belt. Also cleaned up unit while I had unit disassembled. Reassembled unit and now running properly ; used 1 WP6-3700340 (IDLER PULLEY), and 1 WP33002535 (BELT) from stock"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE50R5200W/A3

Near Rockford, MN 55373

Adam

Job Details: 05/20/2022

Unit wasnt heating. Air flow was around 15 mph out side could use a cleaning. Once unit was disassembled found that the heating element was bad. Replaced heating element and now unit is working properly and heating well. Let customer know to get his vents cleaned so it wont stress the new heater.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617SIW0

Near Rogers, MN 55374

Adam

Job Details: 05/20/2022

Unit was leaking out of front. Customer had put it to clean washer. During the cycle unit filled up about to about 1/4 full of water on the door and then was leaking. Noticed the drain pump wasnt draining well and unit was over flowing with water. Ordered drain pump and rescheduled customer; ordrd 1 5304514775 (Drain pump assembly)

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Dayton, MN 55327

Phillip

Job Details: 05/20/2022

"There was just a little bit of water that could have been left over from the other day. I ran the dishwasher for 35 minutes and it never leaked. Water is not leaking from the water inlet tower, water valve or from the door seal. I checked everything."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55405

Nate

Job Details: 05/20/2022

"Evaporator is totally frozen up. Needs the various parts like extra heater, drainage kit, cover, etc, we install to fix this.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT1L1TZYB01

Near Minneapolis, MN 55401

Nate

Job Details: 05/20/2022

"Fresh food warm and Ice built up in back. Found lots of ice built up along drain and the evaporator fan wasnt working. Steamed off the ice, steamed out the drain line, replaced the motor and its running great now. ; pckd up 1 WP2315539 (Evaporator fan motor)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5600XW1

Near Minneapolis, MN 55410

Nate

Job Details: 05/20/2022

"Both water valves leaking. Ordered both valves. Coming back Tuesday to install. Morning works best, preferably earlier if possible.; ordrd 1 W11168740 (Water valve) and 1 W11168743 (Hot water valve)"

We serviced a

MAYTAG RANGE- GAS

Model MGRH865QDB

Near South Saint Paul, MN 55075

Nate

Job Details: 05/20/2022

"Customer smells gas sometimes. Checked gas valve and all gas connections. No leaks. Found a bad bake ignitor though. Replaced that. Customer also said they have been having issues with convection not running. Preheated convection to 350 but never starts running. Tested voltage in the back, board isnt sending voltage to the convection motor. Needs new main PCB (black). ; used 1 5303935066 (FLAT IGNITER) from stock, states that autho needed"

We serviced a

GE WASHER FRONT LOA

Model GFWN1600J0WW

Near Champlin, MN 55316

Adam

Job Details: 05/20/2022

Installed washer hoses like customer requested made sure there was no leaks and reinstalled unit under built in; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Elk River, MN 55330

Matt

Job Details: 05/20/2022

"Customer complaint is, LEAKING, WE REPLACED THE DOOR SEAL, BUT WE ARE STILL GETTING A TON OF WATER LEAKING OUT, We have also noticed a decrease in the quality of the wash lately, things are not coming out as clean. Inspected and found the lower spray arm is cracked. Customer is going to replace it themselves."

We serviced a

KENMORE WASHER FRONT LOA

Model 796.4158241

Near Elk River, MN 55330

Matt

Job Details: 05/20/2022

"Customer complaint is, LEAKING. Inspected and tested. Found a hole in the door gasket. Customer declined repairs for now and is going to look into patching the hole, or replacing the gasket himself. Part number MDS47123608."

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Ramsey, MN 55303

Matt

Job Details: 05/20/2022

"Customer complaint is, LATCH IS MESSED UP. Inspected and found the door latch is broken. Installed new door latch and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW0

Near Minneapolis, MN 55448

Matt

Job Details: 05/20/2022

"Customer complaint is, WHEN IT STARTS TO AGITATE IT MAKES WEIRD NOISES. Inspected and tested. Found the washer is roaring when in a spin. Gear case has failed. Needs a new gear case. Part number W11393685. . Call in for authorization please. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Albertville, MN 55301

Matt

Job Details: 05/20/2022

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Ice maker doesnt respond at all in test mode. Found 5 of the 6 wires going to the ice maker are severed completely at the bottom hinge. Theres not enough wire and room to repair wires. Customer is just going to use as is for now."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A2

Near Minneapolis, MN 55412

Phillip

Job Details: 05/20/2022

The washer will power on and display 59 but to wont start and I cannot change settings. There is no access to the washer. The dryer is stacked on top and its in a closet. I tried to rest the power but its the same issue. We will need to come back with 2 men and allow 2 hours. I will bring the parts back. ; schdld next appmnt for 5/27 FRI !

We serviced a

BOSCH REFRIGERATOR

Model B21CT80SNS/01

Near Minneapolis, MN 55401

Phillip

Job Details: 05/20/2022

Both sections are not cooling at all. The fans and compressor are running but its not cooling. The compressor is warm but the condenser was cool. There is no frost pattern on the freezer evaporator. It has a sealed system leak and there is no signs of oil from the back. I advised the customer that they need a sealed system technician.

We serviced a

GE DISHWASHER

Model GDF540HMF0ES

Near Minneapolis, MN 55418

Nate

Job Details: 05/20/2022

"Heater not coming on. Found a bad flow sensor. Replaced flow sensor, plugged in Newfi device. Ran through diagnostic mode. Only error from before was for the heat not coming on. Water not reaching desired temp. Ran through the heat cycle while water circulated. Ran great. Rose temp 10 degrees in 8 minutes. ; used 1 WD21X10519 (FLOAT SWITCH) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model TH70414497

Near Buffalo, MN 55313

Seth

Job Details: 05/20/2022

The customer complains that since she had Internet installed in her home her dishwasher is stopped working. Upon arrive on inspection I found the dishwasher had been leaking for a very long time. There was white furry and black mold everywhere. I took pictures and assessed and found that her house is ungrounded. The plugs that her washer and dishwasher are on or not grounded. The dishwasher will turn on and begin to work when plugged in but it is unsafe to do so. The dishwasher was improperly installed with a two prong cord that is ungrounded as well as it being far too small to provide power to the unit safely. I advise the customer to work with her home owners insurance and file a claim. I am unable to go back to this work site until the mold mitigation is complete. I have a serious black mold allergy. Advise customer to not use either her washer or her dryer on ungrounded circuit as this could cause electrocution issues for her family.; saved tckt

We serviced a

GE WASHER FRONT LOA

Model WPDH8800J0MG

Near Minneapolis, MN 55408

Phillip

Job Details: 05/20/2022

I looked it over and the washer is good for its age. The washer does get into the high speed spin. The basket has some play to it so the main bearing is slowly failing.

We serviced a

GE MICROWAVE

Model PEB9159SJ2SS

Near Minneapolis, MN 55416

Phillip

Job Details: 05/20/2022

I pulled the microwave out and found the convection thermal fuse was bad and the connector was bad. I replaced the fuse and connections. Its working good now. ; used 1 THERMAL () from stock

We serviced a

GE DISHWASHER

Model CDT845P3N1D1

Near Saint Michael, MN 55376

Phillip

Job Details: 05/19/2022

I found water leaking from the sump motor hose. The heating element rings are gone and water has been leaking from the water inlet tower. In total it would need 4 parts. .

We serviced a

LG REFRIGERATOR

Model LFXS30766D/01

Near Big Lake, MN 55309

Seth

Job Details: 05/19/2022

"Ice refreeze and water build-up in door cavity. High temps 15-19 in the cavity, freezer was 15, and customer has to set the fridge at 33 to keep things cold. I cleaned some buildup from the icemaker inlet hose but it is apparent this unit has a refreeze issue and high temps. I suspect the refrigeration is on its way out I spoke with the customer about this and advised her next steps."

We serviced a

GE DRYER- ELECTRIC

Model GFD65ESPN0SN

Near St. Cloud, MN 56304

Seth

Job Details: 05/19/2022

I picked up the rollers to ship back .

We serviced a

KENMORE DISHWASHER

Model 665.12093K210

Near Rosemount, MN 55068

Delton

Job Details: 05/19/2022

Found that leaking a lot from Diverter all over floor. Need sump/motor assembly. Ordering part and rescheduling.Part# wpw10482502 not in stock. Look for part and contact customer.; saved tckt

We serviced a

KENMORE DISHWASHER

Model 665.13942K011

Near Minneapolis, MN 55428

Adam

Job Details: 05/19/2022

Unit was cleaning dishing. Found that the wash pump wouldnt kick in. Was getting power to the pump though. Ordered the sump assembly and rescheduled customer to install part; ordrd 1 WPW10328226 (Sump assembly)

We serviced a

GE REFRIGERATOR

Model GTE18GSNDRSS

Near Minnetonka, MN 55305

Adam

Job Details: 05/19/2022

Had two different noise complaints customer said she was getting noise from back of the unit but couldnt get noise to happen. But also was getting noise from inside freezer and was getting warmer temps the evap looked good. But the fan wasnt running properly. Ordered both vans and rescheduled ; ordrd 1 WR17X31476 (Condenser fan) and 1 WR60X31522 (Evap fan)

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA

Near Lakeville, MN 55044

Delton

Job Details: 05/19/2022

Found that freezer is cold but barely freezing things and ice not being made. Also found that there was water underneath crisper drawer. I checked thermistor and it was reading about 29 degrees but the refrigerator showed -3. I plugged refrigerator back in and then it read correct. Im guessing a power surge happened and caused fridge to go wacky and now that its been reset it is reading correct temperature. He will keep an eye on it and if it continues to have incorrect temperature the control board would need to be replaced.I also quoted to add drain kit to fix the water underneath crisper drawer.now the fridge seems to be functioning normally. (They had a storm 2 weeks ago and was around that time the fridge was acting weird)

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6690269

Near Corcoran, MN 55340

Phillip

Job Details: 05/19/2022

I found the belt was ripped up. The idler and rollers looked good. I cleaned up the lint and replaced the belt. The dryer is working good now. ; used 1 661570 (1]) from stock

We serviced a

LG WASHER FRONT LOA

Model WM3875HVCA

Near Plymouth, MN 55446

Phillip

Job Details: 05/19/2022

When you spin the basket by hand it makes a dragging noise and is loud in spin. I removed the rotor and it was still there. Advised the customer it needs a basket and tub. Better to replace the washer .

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4815EW0

Near Lakeville, MN 55044

Delton

Job Details: 05/19/2022

"Found that control board is bad. Water level sensor error and washer is continuously running drain pump. I went in test mode and tested other functions and when on spin mode heard that bearings are loud. Based on parts/labor costs, customer will purchase new washer."

We serviced a

BOSCH DISHWASHER

Model SHX7ER55UC/01

Near Medina, MN 55340

Phillip

Job Details: 05/19/2022

Verified the E9 not heating error. I found the heater was bad in the heat pump. I replaced the heat pump and tested operation. Its all good and does not leak.

We serviced a

GE RANGE- ELECTRIC

Model JBP65MM2BS

Near Minneapolis, MN 55446

Phillip

Job Details: 05/19/2022

I found one of the terminals to the broil element was burnt and the wires was a little burnt. I ordering a new broil element and I will repair the wire connector. ; ordrd 1 WB44T10009 (Broil element)

We serviced a

ROPER DRYER- ELECTRIC

Model REX4634KQ0

Near Burnsville, MN 55306

Delton

Job Details: 05/19/2022

"This is for dryer not washer. Found that the thermal fuse is open and cut power. Found that there is a lot of lint build up inside dryer. Customer approved estimate. Replaced thermal fuse and cleaned out a lot of dryer lint. Tested with dryer vent disconnected and it cycles heat normally but when i attached vent heat spiked for 265 degrees. I informed customer that dryer vent is clogged and would need to be cleaned out otherwise dryer could stop working again.I tried to call and contact owner to inform them of dryer issue and vents would need to be cleaned. Tenant paid with cash. Please contact owner and send him email copy so that he knows to that dryer vent will need to be cleaned.; used 1 WP3392519 (THERMAL FUSE), and 1 WP3387134 (THERMOSTAT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Saint Michael, MN 55376

Matt

Job Details: 05/19/2022

"Customer complaint is, FREEZER IS NOT FREEZING. Customer said theres been a lot of work done on this refrigerator in the last 6 months. Inspected and tested. Found the freezer is only 15F and is set at -9F and the FF compartment is 33F and is set at 33F. Removed freezer evaporator cover and found frost was only on the first 10-15 percent. The sealed system has failed. Advised customer that they need to call and request a company that does sealed system repairs."

We serviced a

GE WALL OVEN- ELECT

Model JT952S0K3SS

Near Osseo, MN 55311

Matt

Job Details: 05/19/2022

"Customer complaint is, light went out, changed the bulb out but electrical connection NOT WORKING. This is a double wall oven. Inspected and tested. Found the lamp housing for the upper oven is bad. Needs a new lamp housing. Part on order. ; ordrd 1 WB08T10002 (Oven lamp housing)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYW0

Near Minneapolis, MN 55431

Delton

Job Details: 05/19/2022

Customer says dishwasher fills by itself even when dishwasher not in use. Based on that the water valve must be bad and not fully closing. Ordering water valve and rescheduling.; ordrd 1 W11175771 (Water valve)

We serviced a

FRIGIDAIRE RANGE- GAS

Model FPGS3085KFB

Near Minneapolis, MN 55419

Delton

Job Details: 05/19/2022

"Reinstalled board, tested and it powers on and all functions are working good."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4855HW1

Near Minneapolis, MN 55412

Phillip

Job Details: 05/19/2022

"The drive pulley was loose and the belt rubbed the edge of the drive motor off. The belt, splutch and motor would need to be replaced. They will replace the washer. Drive motor W10832724Drive belt W11239857Splutch W10721967"

We serviced a

GE WASHER FRONT LOA

Model GFWH1400D0WW

Near Otsego, MN 55374

Matt

Job Details: 05/19/2022

"Customer complaint is, WONT COMPLETE CYCLE. Inspected and tested. Ran washer through a drain and spin empty and it completed the cycle but is a little noisy in a high spin. Ran washer through service mode and everything was working perfectly. The only thing Im finding is its noisy in a spin, theres a little bit of movement in the drum. I think the bearing is failing."

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US

Near Burnsville, MN 55337

Delton

Job Details: 05/19/2022

Found that main board is missing DC voltage and dishwasher not powering on. Also the control panel buttons are all sticky and plastic is broken. Ordering control board and console panel and rescheduling.; ordrd 1 Dd82-01247a (Control board) and 1 Dd82-01237a (Console panel)

We serviced a

KENMORE RANGE- ELECTRIC

Model 7909641340D

Near Eagan, MN 55122

Delton

Job Details: 05/19/2022

Found that left front burner switch was shorted causing the element on light to always be on. Customer approved estimate. Replaced switch and light is no longer on when burners are off. Range is working good.; used 1 316436001 (SWITCH) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 110.249423

Near Minnetonka, MN 55345

Adam

Job Details: 05/19/2022

Unit would trip breaker only on hand wash speed cycle right at rinse. Other speeds it worked fine for me at this time. Was extremely random. So at this time going to have the customer take photos of the settings and then send me pictures of which cycles it acts up on.

We serviced a

MAYTAG DRYER- GAS

Model MDG3000AWW

Near Victoria, MN 55386

Adam

Job Details: 05/19/2022

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We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW1

Near Waconia, MN 55387

Adam

Job Details: 05/19/2022

Unit loud during use. Found it makes a grinding noise just spinning the basket by hand. Found that unit needs a new gear case assembly. Quoted blue book and customer rather get a different unit

We serviced a

LG DRYER- GAS

Model DLG7188WM

Near Minneapolis, MN 55424

Adam

Job Details: 05/19/2022

Unit is drying clothing. Found right away air flow out side was poor. Unhook dryer vent from machine and air flow is great. Disassembled machine to look over everything is working properly does need vent to get cleaned

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYW0

Near Minneapolis, MN 55416

Adam

Job Details: 05/19/2022

Replaced sump assembly from last diagnosis. Ran unit for over 30min and never had any leaks. Also drained it twice. No leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Fridley, MN 55432

Adam

Job Details: 05/19/2022

Installed ice maker from last diagnosis and started to work right away.

We serviced a

WHIRLPOOL DRYER- GAS

Model GGW9200LW0

Near Minneapolis, MN 55418

Nate

Job Details: 05/19/2022

"Not heating. Found a blown thermal fuse. Replaced the fuse, vacuumed all the lint out, replaced a bad belt. Ran it, got up to 220. Airflow outside is 20. Customer will probably run dryer on medium heat to be safe.; used 1 WP3390719 (THERMAL FUSE), and 1 661570 (1]) from stock"

We serviced a

MAYTAG DRYER- GAS

Model pyg2300aww

Near Saint Paul, MN 55104

Nate

Job Details: 05/19/2022

"Not tumbling. Found a broken belt and a couple rollers that werent rolling well. Cleaned the rollers and oiled them, now they work great. Vacuumed out a bunch of lint and cat hair. Replaced the belt. Works great now.; used 1 341241 (BELT) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM3360HVCA

Near Minneapolis, MN 55417

Nate

Job Details: 05/19/2022

"Not advancing through cycle. Found a bad drain pump. Texted customer twice as the notes say not to call them. Uses the LG pump. Didnt hear back, replaced the pump under the assumption they would want it fixed, spoke with PW before doing repair. Ran through diagnostics after, drains and spins great now. Texted customer and told them to call office to make payment. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model LDE9316ACE

Near Saint Joseph, MN 56374

Seth

Job Details: 05/19/2022

I replace the failed timer and watched it for 25 minutes. It cycled perfectly and ended cycle as it should. The dryer is now fixed

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5200GP/A3

Near Saint Michael, MN 55376

Phillip

Job Details: 05/19/2022

"Today I replaced the motor assembly. The dryer works great, heats great and sounds good."

We serviced a

GE REFRIGERATOR

Model GTE19DTNBRWW

Near Minneapolis, MN 55406

Nate

Job Details: 05/19/2022

Replaced the bad evaporator fan today. Steamed off the evaporator since it was pretty frosted over from no air flow. Steamed out the air ducts. Working great now.