We serviced a
WHIRLPOOL RANGE
Model GR460LXKT0
Near Blaine, MN 55449
Matt
Job Details: 06/16/2023
"Customer complaint is, KEEPS HEATING UP IN THE OVEN. Inspected and tested. Customer had the breaker turned off when I got here. Turned breaker on and the bake element started glowing red even though the oven is off. I pulled out the range and tapped on the relay and it turned off. Range needs a new board. Board is NLA.
We serviced a
ASKO++ DISHWASHER
Model DBI675
Near Plymouth, MN 55446
Phillip
Job Details: 06/16/2023
The dishwasher would not drain all the water out. The dishwasher has water sitting in the bottom. I started the dishwasher and shut the door. The drain pump came on and it drained through the air gap but for only a few seconds then it stopped draining but the pump was still on. I removed the air gap cover and cap. I used a long screw driver and put it down the air gap to clean it out. I tried it again and now it drains good. It drains strong and fast. I stated the dishwasher and drained it 3 times. I showed the customer how to clean it and and how to check the filter.
We serviced a
LG WASHER
Model WM2277HW
Near Chanhassen, MN 55317
Adam
Job Details: 06/16/2023
"Unit giving a OE code and not draining properly. Customer cleared filter; still issue. Verified complaints and noticed the drain pump was making loud noise also. Quoted then disassembled, installed, reassembled then tested multiple times for leaks and proper performance.
We serviced a
SAMSUNG RANGE
Model NX58F5500SS/AA
Near Minneapolis, MN 55444
Matt
Job Details: 06/16/2023
"Customer complaint is, Gas Leak-Red Tagged THE UTILITY COMPANY SAID IT HAS A SMALL LEAK FROM THE APPLIANCE. Inspected and tested. Found a fitting on the side of the gas valve was loose and leaking. Tightened it up and now its not leaking. Range is now fixed."
We serviced a
ASKO++ WASHER STACKED++
Model 107622210
Near Minneapolis, MN 55414
Nate
Job Details: 06/16/2023
"Washer has been increasingly shaking bad and going out of balance and stopping, and she can then run it on a rinse or spin and it'll finish the last part of cycle.She is planning on remodeling and replacing the washer so she will pass on repairing.
We serviced a
KENMORE REFRIGERATOR
Model 106.7300251
Near Saint Paul, MN 55102
Delton
Job Details: 06/16/2023
"Found that the evaporator drain tube was clogged with gunk and drain froze over. Cleaned out drain tube and defrosted ice build up, tested and now drains and no longer leaks onto bottom of freezer. Refrigerator is working good."
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near Saint Paul, MN 55104
Delton
Job Details: 06/16/2023
I replaced lid switch and still not working. Found that the control board is not sending power to lock lid switch. Customer declined and decided at that cost she would replace washer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS0A
Near Maple Grove, MN 55369
Matt
Job Details: 06/16/2023
"Customer complaint is, Unit does not want to start. KEEPS TRYING. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB5
Near Roseville, MN 55113
Nate
Job Details: 06/16/2023
Ice builds up on bottom of freezer and then melts and leaks onto floor. Found the evaporator drain iced over. The drain nozzle was gummed up. Steamed out nozzle and drains and drain pan. Cleaned out nozzle and cut triangle out of tip to mitigate sealing issues. Drains great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Corcoran, MN 55340
Phillip
Job Details: 06/16/2023
The customer said on Sunday the whole unit was getting warm. They reset the power and then it started to work. They said it has been cooling good since Monday. The fresh food temp was set to 33 and the freezer was set to 3. I waited and took temps. The fresh food temp was 34 in the crisper drawer. The freezer temp was was around 5. The customer said a couple times they noticed ice on the freezer evaporator cover. Today it looked clean. I did notice the freezer door was tighter on the left side and slightly stuck out on the right side. I pulled the door out and pushed it close fast to reset the tracks. The door seals better now on the right side.
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Saint Michael, MN 55376
Matt
Job Details: 06/16/2023
"Customer complaint is, NO POWER TO DISHWASHER. HAPPENING ON/OFF RECENTLY AND UNPLUGGING/PLUGGING IT BACK IN HAS HELPED, BUT NOT ANYMORE. Customer plugged dishwasher back in this morning and it came back on. I ran dishwasher through service diagnostics and everything worked perfectly. I found the heating element bushings are gone. I hooked up SmartHQ and theres no software update available. Customer declined repairs for now and is going to talk to her husband."
We serviced a
GE DISHWASHER
Model GDT665SMN0ES
Near Maple Grove, MN 55311
Adam
Job Details: 06/16/2023
Installed both boards from last diagnosis. Once installed reassembled unit then hooked SmartHQ up. Reprogrammed new board to correct model. Then tested all cycles and everything is working properly.
We serviced a
GE WASHER
Model GFW550SPR0RS
Near Big Lake, MN 55309
Seth
Job Details: 06/16/2023
Customers concern was the LED cluster around the start and power buttons has failed. Upon arrival and inspection is set up the only smart HQ device and scanned the unit. I found it needed a software update and I completed it. I saw no other errors outside of an out of balance error stored. To complete repairs we would need part number WH22X32060. Theres no functional failure on site. Just missing lights. Please get authorization order part and reschedule with the customer. Thank you. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5790SQ0
Near Waconia, MN 55387
Adam
Job Details: 06/16/2023
Unit leaking is customers complaint filled and ran unit multiple times never got a leak. Disassembled unit and found the back wall of the washer has signs of leak from the fill head and the water valve. Will need bothWP8578343 valve. Looks like its unavailable will need to be sourced WP3360977. Fill head/spout; states that autho needed
We serviced a
MAYTAG WASHER STACKED++
Model MAH2400AWW
Near Minneapolis, MN 55416
Delton
Job Details: 06/16/2023
"Customer says there is a high pitched squealing. Ran quick cycle with load of towels with customer next to me and no abnormal noise. Issue is with door the plastic is cracked and needs both inner and outer part of door. Found one in stock but other part is not, both parts would need to be replaced. Please look for parts and if the estimate is different please call and give ETA of parts.Outer door cover WP34001178; inner door cover WP34001179; saved tckt"
We serviced a
SAMSUNG DRYER
Model DV350AGT/XAA04
Near Chaska, MN 55318
Adam
Job Details: 06/16/2023
Customers complaint Unit not heating properly. Verified complaint unit is heating properly but temps were high. Checked vent out side and was completely covered. Removed the lint its better but not great unit needs to get the vent cleaned. I removed my dryer cleaning equipment today to make room for extra boxes. Reschedule for vent cleaning ; schdld next appmnt for 6/21 WED PM
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Saint Paul, MN 55116
Delton
Job Details: 06/16/2023
"I ran test and didnt see any leaks. Custoemr said that when it was getting the error the drain pump was running while time but he saw that there was water coming out of side vent where it fills. That tells me its possible that water valve failed to close all the way and overfilled. But also if it was draining that it is a possibility that it was overflow from the drain/water guide.Since i couldnt see any leaks. I went ahead and replaced water valve.Tested and no leaks. I dont know if we charge for this since i couldnt verify the problem.I told customer to use as normal and office would call back and follow up to make sure that problem is solved and that the previous repair $ would apply towards this one.Change main contact number to the husband phone# 763-656-7537Since this was PR redo. Make sure I get paid for this call.; used 1 10023852 () from stock, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Wayzata, MN 55391
Adam
Job Details: 06/16/2023
"Unit is dispensing water. Unit has the bypass filter in it. When trying to run unit found 2 different issue. Water valve not opening and the filter head is stripped where the filter goes in. Will needWater valve -WPW10420083Filter head - W11346623; ordrng 1 WPW10420083 (Valve), ordrd 1 W11346623 (Filter head)"
We serviced a
WHIRLPOOL WASHER
Model LTE5243DQA
Near Minnetonka, MN 55305
Adam
Job Details: 06/16/2023
"Unit is making loud noise during spin. Verified complaint. Removed front of washer to get to the motor and gear case inspected unit. Coupler is good and drain pump good. Found lots of oil everywhere from transmission. Also needs a new clutch assembly. Added photo of blue book estimate. Will need approval on this one because over amount. 285785 clutch 3360629 gearcase; snapped 1 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Hopkins, MN 55305
Adam
Job Details: 06/16/2023
"Customer said was making loud noise from the back of fridge then stopped cooling. Found everything is running compressor and fan ext. removed evap cover completely dry. Compressor is bad. Will need sealed system repair. ; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Monticello, MN 55362
Seth
Job Details: 06/16/2023
"Upon arrival on site, they had no whirlpool icemaker is damaged. Only a whirlpool dryer. See pictures for damage details. This machine has sustained multiple hits. I dont know how or why but the top right side panel left side panel, rear panel and Consol are all damaged. Also, the front panel is damaged but door is intact. The damages catastrophic I do not recommend repair. There were no hook ups possible I was not able to run machine. ; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Seth
Job Details: 06/16/2023
Spray arm is melted. Customer had a few other concerns I addressed while onsite. Parts on order.; ordrd 1 5304517203 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Woodbury, MN 55129
Delton
Job Details: 06/16/2023
"Replaced heater, main board and frezzer LED light. Tested and refrigerator is cooling and working good.Customer approved to be charged to card on file. Please send email also.; saved tckt , states that autho needed"
We serviced a
GE MONOGRAM++ REFRIGERATOR
Model ZISS420DRJSS
Near Maple Grove, MN 55311
Phillip
Job Details: 06/16/2023
The clicking noise is coming from the climate control damper again. I cycled it and I could watch it open and close. When it closes it keeps running and makes the loud clicking. I gave the customer the quote. Im ordering the part from Marcone. ; ordrd 1 WR31X10021 (DAMPER ASSM)
We serviced a
ASKO++ DRYER STACKED++
Model 10771200
Near Minneapolis, MN 55414
Nate
Job Details: 06/16/2023
"Belt broke. Spoke with Asko tech support. They said it needs the new tension arm, spring and belt 442030 and 270851. Quoted customer for stacked Asko, would need at least a two hour block for this. She agreed to repair. Quote us attached. Please order parts and call customer to come back and do repair. She understands itll be a couple weeks. $205 would come off of BB quote. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Saint Michael, MN 55376
Matt
Job Details: 06/16/2023
"Customer complaint is, FRIDGE WONT COOL. FREEZER IS WORKING. Inspected and tested. Freezer is 0F and FF is room temperature. The whole back wall of the freezer is completely iced over. Customer is going to need to unplug refrigerator for 48 hours to defrost and I will have to come back to diagnose. I advised customer on putting towels down and getting a fan going to help evaporate the water. Customer will call the office and reschedule. ; saved tckt"
We serviced a
KENMORE DRYER
Model 118.727021
Near Waite Park, MN 56387
Seth
Job Details: 06/15/2023
Dryer is not heating. The coils had failed and the dryer dropped. Had a 50% restriction. I replaced the dryer duct with the stock 8 ft replacement and replaced the coils. The dryer is now heating.
We serviced a
KENMORE DISHWASHER
Model 665.13543N413
Near Saint Michael, MN 55376
Phillip
Job Details: 06/15/2023
"The customer said the dishwasher does not wash and soap is left in the bottom. I started the dishwasher. It filled but the wash pump does not run. I tapped on the motor and now the motor runs. A couple times it stopped and the motor made no sounds. I verified the board was good and the connections are good. I quoted for the wash motor. I replaced the wash motor, I reset the control and put new wire nuts on the power supply connections. The dishwasher is working good now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Maple Grove, MN 55311
Adam
Job Details: 06/15/2023
Installed parts from last diagnosis. Went through test mode after and now everything is working properly. Fan is running and circulating the air. Unit is in the garage. Did explain it can take up to 48 hours to regulate temperature
We serviced a
ASKO++ DISHWASHER
Model D5556
Near Minneapolis, MN 55436
Phillip
Job Details: 06/15/2023
The dishwasher is dead with no power. The dishwasher is plugged into a outlet. The outlet is dead. We found a breaker in the utility room that was tripped. We reset the breaker and now the dishwasher has power and its working. I ran the dishwasher and its working good. I left it running because there was suds in the bottom.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Plymouth, MN 55446
Phillip
Job Details: 06/15/2023
The upper rack was in the lower position so plates were hitting the upper spray arm. I showed the customer how the upper rack can be moved up.
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS1
Near Minneapolis, MN 55418
Nate
Job Details: 06/15/2023
Door doesnt close. Found a vent hinge. Straightened out hinge and replaced broken linkage kit. Adjusted door latch too. Closes great now.
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Roseville, MN 55113
Nate
Job Details: 06/15/2023
"Washer stopped mid cycle. Found the gearcase bound up. Quoted for gearcase. Told them it may need agitator plate too possibly since that often is fused to transmission. They will think about it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01No
Near Plymouth, MN 55446
Phillip
Job Details: 06/15/2023
The customer said ice is backing up in the freezer and water is dripping from the ceiling in the fresh food section. I found the defrost drain was plugged up so water had no where to go. I removed the rear cover and defrosted the drain. I cleaned up all the ice and food from the freezer. The drain is good now.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Minneapolis, MN 55442
Phillip
Job Details: 06/15/2023
The customer said the dishwasher does not wash very well and its leaving small food particles on the dishes on the upper rack. I started the dishwasher and let it run. I opened the door and found the spray arms are not moving. I removed both spray arms and found food and other debris was stuck in the holes of the spray arms. I cleaned the spray arms and tried it again. Now the spray arms moving when its running. I put a cup on the top rack. After a minute of running the cup was full to the top with water. It passed the test and the heater comes on.
We serviced a
GE REFRIGERATOR
Model GNE29GMKIES
Near Maple Grove, MN 55311
Phillip
Job Details: 06/15/2023
"The customer said the freezer is cooling good and very cold, but the fresh food section is not cooling very well. The temperature in the freezer was zero and the temperature in the fresh fruit was around 50. I open the door and listened and verify the fresh food fan is not running. I hooked up the diagnostic tool, and it said there was no feedback from the fresh fan. I removed the covers and replaced the fresh food fan and ran the firmware update. The customer had the rear access cover removed. We pulled it back out and put the cover back on. I advised them to allow 2 to 3 hours for the fresh food to get back to temperatures.
We serviced a
GE REFRIGERATOR
Model GFD28GSLBSS
Near Chanhassen, MN 55317
Adam
Job Details: 06/15/2023
Customers complaint ONE OF THE FF DRWS ARE FREEZING UP AND NOT COOLING PROPERLY. I hooked SmartHQ right away. Giving code for fresh food fan not working properly. Went to test mode. Ran evap fresh food fan but nothing. And giving code. Disassembled to get to fan. Getting correct voltage to the fan. Unit needs a new fresh food evap fan. Quoted for fan. Customer approved. Installed and reassembled. Updated software with SmartHQ. Then tested unit. Unit is now working properly.
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Saint Paul, MN 55102
Nate
Job Details: 06/15/2023
"Neither of the right burners on this Jen air cooktop spark. No knob on the control panel makes them spark. I took apart the burner assembly and the wires are attached to the electrodes and the electrodes look good. The two left burner assemblies spark and ignite. Needs new wires and harness, which is NLA as of 2014. Unrepairable."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAAS
Near Saint Paul, MN 55105
Nate
Job Details: 06/15/2023
Installed new dishwasher. Runs great now.
We serviced a
GE DRYER STACKED++
Model DCVH480EK0WW
Near Maple Grove, MN 55369
Matt
Job Details: 06/15/2023
"Customer complaint is, WHEN YOU TRY TO DRY SPEED DRY THE TIME GOES FROM 30 TO 1. Inspected and tested. Speed dry is a sensor cycle. The sensor tested good in test mode. Running it empty, it shut off in about 2-3 minutes. I got a sock wet and put it on the sensor and now the dry is working on speed dry. When I take the sock out it shuts down. I think there probably running a small load and if nothing is touching the sensor, its going to shut off because it thinks everything is dry. I recommended running it with a bigger load, or using a different setting like timed dry."
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS113TW01No
Near Minneapolis, MN 55406
Nate
Job Details: 06/15/2023
Not heating for more than a few minutes. Found bad gas coils. Replaced them and vacuumed out dryer and bulkhead. Before with vent connected it got up to 190 after 3 minutes. Now it can get to 190 in 10 seconds. Now it runs up to 230. Runs well.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Minnetonka, MN 55345
Adam
Job Details: 06/15/2023
Installed new ice maker. Reassembled unit. Then brought unit through test mode. Made sure everything is working properly. Everything is cycling good now. Let customer know it can take up to 48 hours.
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV157GB
Near Minneapolis, MN 55406
Nate
Job Details: 06/15/2023
The board is malfunctioning and continually running certain components like the fan and turn table. Owner will replace. Attached quote."
We serviced a
KENMORE WASHER STACKED++
Model 796.4158341
Near Osseo, MN 55311
Matt
Job Details: 06/15/2023
"Customer complaint is, WATER COMES OUT THE BOTTOM OF THE UNIT. Inspected and tested. Found the vent tube on the drain hose air break had come off the outer drum. Reinstalled with a clamp and tested. No more leaks. Washer is now fixed."
We serviced a
LG REFRIGERATOR
Model LFXS26973S/02
Near Maple Grove, MN 55369
Matt
Job Details: 06/15/2023
"Customer complaint is, WATER FITER CONNECTION DID NOT RESET SO THAT A NEW FILTER COULD BE ATTACHED. Inspected and tested. Found the filter head is messed up and you cant install a new filter. Customer declined repairs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rogers, MN 55374
Matt
Job Details: 06/15/2023
"Customer complaint is, NOT COOLING IN THE FRESH FOOD BUT THE FREEZER IS OK. Inspected and tested. Customer had refrigerator open and was unloading everything, so I couldnt get accurate temperatures. Found the FF evaporator was a ball of ice and was completely frozen over. I defrosted evaporator and fan and both sensors test good in test mode. Customer approved repairs. Installed new FF evaporator fan motor with harness. Tested and refrigerator is now fixed."
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Saint Michael, MN 55376
Matt
Job Details: 06/15/2023
"Customer complaint is, OVEN IS NOT COMING ON. Inspected and tested. Found the bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Saint Michael, MN 55376
Matt
Job Details: 06/15/2023
"Customer complaint is, LOUD RUMBLING NOISE AND NOT DRYING PROPERLY. Inspected and tested. Found the belt is cracking and fraying and hitting the side of the drum.Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great and heat is cycling between 210F and 115F and air flow on outside of house is 24mph with cover removed. The cover is dirty and after removing the heat is cycling between 200F and 110F. Dryer is now fixed. I recommended customer clean cover regularly.
We serviced a
LG WASHER
Model WM0642HW
Near Saint Michael, MN 55376
Matt
Job Details: 06/15/2023
"Customer complaint is, DOES NOT DRAIN. Customer had washer partially disassembled when I got here. I reassembled and tested. Found the drain pump filter was plugged. Cleaned out filter and tested. Washer filled and drained twice perfectly. Looks like it was just a plugged filter. Washer is now fixed.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Apple Valley, MN 55124
Delton
Job Details: 06/15/2023
Customer says makes intermittent grinding noise. I ran dryer for over 45 minutes and didnt hear anything abnormal. I took apart dryer and cleaned out lint and did not find anything worn out or abnormal. I tested heat with vent disconnected and connected and dryer vent is good. Dryer is working good as im here.
We serviced a
GE WASHER
Model GFW430SSM1WW
Near Woodbury, MN 55129
Delton
Job Details: 06/15/2023
Found that the hot/cold waterlines were switched. I swapped waterlines and washer is working normally now.
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0930141-03
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/15/2023
"Customers complaint is they are getting a beeping error whenever the icemaker is turned on. Upon arrival inspection, I found a water fill Error had occurred. I called and spoke with Sean at the tech line and we verify that there was water and it would fill. We verified that the icemaker motor worked, and that the heater was indeed working as well. I pulled down the waterline hose nipple, and there was no ice blocking. I spoke with Tiffany and she said to order the waterline and the valve and try that. please order the following parts and schedule the customer appropriately. Solenoid valve part # 959275900, heater part # 694155300; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1817LW0
Near St. Cloud, MN 56301
Seth
Job Details: 06/15/2023
I replaced the failed defrost timer it stops intermittently then if you smack it it starts. The fridge is now fixed.; used 1 UET120 (DEFROST TIMER) from stock
We serviced a
SCOTSMAN++ ICEMAKER++
Model SCCP50MB
Near Plymouth, MN 55447
Phillip
Job Details: 06/15/2023
"The customer has just moved into the home. She said the ice maker runs but never makes ice and the inside gets very hot. I turned the ice maker on and waited 10 minutes. The ice maker filled and pumps the water. The compressor never kicked on. I pulled the ice maker out and checked the compressor for voltage. The compressor gets 120 volts to the common and start. I removed the relay and tested the terminals on the comp. I get 8 k ohms between run and start. I get 0 between start and common and 0 between run and common. I tried a new pro41 relay and a hard start, neither would start the compressor. The compressor has failed. This machine may have 5 year warranty on the compressor. Please research the part and contact the customer. This could take around 4 hours to replace. ; snapped 7 QuickPics, states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHE43RL5UC/64
Near Shorewood, MN 55331
Adam
Job Details: 06/15/2023
"Customers complaint power button has collapsted in on the left side of the unit plus the handle is cracked. Verified yes handle is busted in multiple places and switch and button broke also went to install new parts. Found the button we got was damaged. Installed other parts for now and customer can still use the dishwasher. Will need to reschedule customer. Looks like Sundberg in Detroit has them. ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE RANGE
Model PB905ST1SS
Near Minneapolis, MN 55421
Nate
Job Details: 06/15/2023
Replaced switch that was pre ordered but it didnt fix it. Found a bad triple element. Ordered new element. Coming back Monday morning 6/26 to install. Attached quote. ; ordrd 1 WB30T10126 (Triple burner)
We serviced a
ASKO++ DISHWASHER
Model DFI664XXL
Near Shorewood, MN 55331
Adam
Job Details: 06/15/2023
"Customer complaint is F54 ON DISPLAY, H20 ON THE FLOOR, PART OF THE BOTTOM RACK IS BROKEN TIME OR TIME HOLDER. Pulled unit out on protective Mat. Removed the back cover to pan. Noticed a bunch of water. Drained and cleaned up water in pan. Plugged unit back in and turned water on. Right away got leak at the valve. Need new valve assembly. And inlet hose. Also time indicator light is busted will need on of them. Added photos of part also; snapped 4 QuickPics, states that autho needed"
We serviced a
ELECTROLUX MICROWAVE
Model ew30so60qsdy
Near Eagan, MN 55123
Delton
Job Details: 06/15/2023
"Im getting power to main board but no power but nothing is turning on. I called PW and appears to be the Power Unit board that is bad, I can hear it ticking. But not %100 on if it is the power unit or the main board that is bad.Please search for and order both parts but quote for th more expensive part (main board). Both parts show not in stock.Main board 53045071125304518633; power unit 5304507112; saved tckt"
We serviced a
LG REFRIGERATOR
Model LNXC23726S
Near Lakeville, MN 55044
Delton
Job Details: 06/15/2023
"Freezer is not getting as could as it should, ice cream is soft, measured 25 degrees in Freezer. Control board has 2 blink error whihch shows compressor piston problem (see picture). Likly a standard LG compressor failure.Looks like this is still under the LG 5 year sealed system warranty. I informed customer to see if LG will do anything for them.Otherwise can we contact customer and give an estimate for us to do a sealed system repair.; saved tckt"
We serviced a
AMANA RANGE
Model AGS5730BDQ
Near Eagan, MN 55122
Delton
Job Details: 06/15/2023
"Customer says intermittently, that the bake will reset once it preheats as if you just had hit bake and the range is waiting for you to set temperature and hit start. So it will stop. I tested oven at 425 degrees and i could not replicate this happening but customer says it happens almost every time when using the oven.Based on what customer is telling me is that the control board is the issue as that is the only thing turning on/off bake.Control board part# 74010979 shows NLA. Customer said it started happening after i replaced the igniter. Not sure how you want to handle this since part is NLA. Is option to pull part and repair? See if part can be found and give customer estimate?; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADH2
Near Mendota Heights, MN 55118
Delton
Job Details: 06/15/2023
Dishwasher not draining. Found that there was debris stuck in drain pump. Also found that there was no high loop and appears that dishwasher was backfilling water. Customer showed me that there is water underneath sink that has been leaking as the bottom cabinet is warped and wet. Removed debris and added high loop. Ran diagnostics test and all fucntions are working good with no errors.Leaking is not coming from dishwasher. No leaks when dishwasher drained underneath sink. I ran water into sink and did not see any leaks. Customer will keep an eye on sink and see where the leak is coming from.Customer approved to charge card on file and send email copy to customer.; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GFE26JEMTFDS
Near Big Lake, MN 55309
Seth
Job Details: 06/14/2023
"The freezer is frosty and not maintaining temp. When I arrived it was working great. I looked and found no errors or issues. The history showed normal defrost cycles. Made sure the condenser was clean which it is and the seal is good."
We serviced a
GE DRYER
Model DRSR483GG7WW
Near Maple Grove, MN 55311
Phillip
Job Details: 06/14/2023
Today I replaced the motor and blower wheel. The dryer runs good and heats good .
We serviced a
HAIER REFRIGERATOR
Model QHE16HYPAFS
Near Big Lake, MN 55309
Seth
Job Details: 06/14/2023
Replaced the main control board and the inverter board. The unit begin cooling right away. the fridge is now fixed.
We serviced a
LG REFRIGERATOR
Model LRFVS3006D/02
Near Eagan, MN 55122
Delton
Job Details: 06/14/2023
Replaced control board and craft ice maker tested and ice maker cycles and fills. Refrigerator is working good.
We serviced a
ASKO++ DISHWASHER
Model DBI664
Near Shorewood, MN 55331
Adam
Job Details: 06/14/2023
Units start button not operating. Verified complaint all buttons work but the apart button. Doesnt make a clicking noise like its pressing the switch on the board. Disassembled and removed the board. Compared to the new one you can tell the spring or what ever makes the contact is broken. Replaced the UI board and reassembled. Tested all functions and working properly.
We serviced a
GE DISHWASHER
Model DDT700SGN8BB
Near Big Lake, MN 55309
Seth
Job Details: 06/14/2023
I installed the door switch. I tested the new switch and checked for software updates. The dishwasher is now working as designed.
We serviced a
LG DRYER
Model DLEX2650R
Near Eden Prairie, MN 55346
Adam
Job Details: 06/14/2023
Unit not heating. Installed new high limit then reassembled. Tested unit and now heating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Shakopee, MN 55379
Adam
Job Details: 06/14/2023
Installed valve from last diagnosis. Reassembled unit and tested multiple times. Unit is working properly with out leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY7H
Near Plymouth, MN 55446
Phillip
Job Details: 06/14/2023
"The ice maker will run a cycle but it never stopped to fill, it just kept rotating. I quoted for the ice maker and then replaced the ice maker. The new ice maker filled.
We serviced a
GE REFRIGERATOR
Model 18BASORWH
Near Minneapolis, MN 55405
Nate
Job Details: 06/14/2023
"Water is leaking between the fresh food and freezer sections. Took everything apart, found no blockage on freezer side, but the drain going through bottom of freezer and out the back down to the evaporator drain pan was clogged. I steamed everything out, now it drains great all the way down to the drain pan. Dried up the water that had gone down to the bottom of the fridge, where it was leaking out."
We serviced a
LIEBHERR++ REF BUILT IN++
Model CS2060
Near Apple Valley, MN 55124
Delton
Job Details: 06/14/2023
"Added the missing magnet and it is secure and freezer recognizes door is shut. Refrigerator is cooling, making ice and working good."
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Minneapolis, MN 55405
Nate
Job Details: 06/14/2023
Pulled out dishwasher and found the case break where the float is, all full of junk. Cleaned it out, so that float isnt all gummed up.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Savage, MN 55378
Delton
Job Details: 06/14/2023
"replaced hinges and console. Tested and dishwasher door opens and closes normally.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Osseo, MN 55311
Phillip
Job Details: 06/14/2023
The customer said it was not washing. I replaced the actuator today. I ran the calibration then started a normal cycle. The unit is operating great.
We serviced a
UNKNOWN RANGE
Model SF395LEEQ
Near Minneapolis, MN 55405
Nate
Job Details: 06/14/2023
Replaced bad bake ignitor and cleaned rear left burner which wasnt igniting. Now oven ignites and heats up to 350 great and rear burner ignites great.
We serviced a
UNKNOWN DRYER
Model DHDSR46EG6WW
Near Minneapolis, MN 55414
Nate
Job Details: 06/14/2023
"Knob just spins on shaft. Can see someone installed a new knob but didnt remove old metal sheath from selector switch shaft, before putting on new knob. So now the shaft is all worn down. Quoted for new selector switch. Replaced switch, now start works great.
We serviced a
MAYTAG DRYER
Model MGDX500XW0
Near Minneapolis, MN 55420
Delton
Job Details: 06/14/2023
"Found that the idler wheel is worn out and creating loud screeching. Customer approved estimate. Replaced idler, tested and dryer now runs quiet and is cycling heat normally. Dryer is working good.
We serviced a
LIEBHERR++ REFRIGERATOR
Model RU510
Near Minneapolis, MN 55419
Delton
Job Details: 06/14/2023
"Replaced evaporator fan, tested and refrigerator no longer has errors and is cooling and working good."
We serviced a
KENMORE DISHWASHER
Model 665.14573N611
Near Hopkins, MN 55305
Adam
Job Details: 06/14/2023
Customers complaint unit leaking. Started unit. Removed the kick plate and watched for leaks nothing is leaking underneath and no signs of ever leaking has a layer of undisturbed dust. Customer said it was more to the front. I found the bottom spray arm wasnt rotating. It spins freely and not blocked. Can hear the water coming out but can hear it not spin and when you open water is still coming out but not moving. Top one does move. Let customer I cant get it to leak customer was there watching the whole time. Couldnt get unit to leak with 30 minutes of running. Explained that the spray arm isnt moving. Looked at the lower spray arm doesnt look plugged but looks like it might be coming separated. He was going to get a a spray arm and try. L
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Minneapolis, MN 55408
Nate
Job Details: 06/14/2023
"Touchpad sporadically working. Touch pad is top replaced part, and its for this issue. Quoted for new one. installed it, works great.
We serviced a
GE RANGE
Model JBP82S0F2SS
Near Otsego, MN 55330
Matt
Job Details: 06/14/2023
"Customer complaint is, OVEN DOESN'T GET TO THE RIGHT TEMP. Inspected and tested. Temperature sensor tested good. Broil element is working. Found the bake element has failed. Installed new bake element and tested. Oven is working great. Oven is now fixed."
We serviced a
AMANA DRYER
Model NGD7500VW2
Near Rogers, MN 55374
Matt
Job Details: 06/14/2023
"Customer complaint is, SQUEALING. Inspected and tested. Found the idler pulley is seizing up and squealing. Customer approved repairs. Installed new idler pulley and vacuumed out bulkhead. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHU43C07UC/14
Near Champlin, MN 55316
Matt
Job Details: 06/14/2023
"Customer complaint is, HEARD A LOUD NOISE AND THEN SMELLED BURNT METAL SMELL. Inspected and tested. Found the board is fried. Customer declined repairs."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Buffalo, MN 55313
Seth
Job Details: 06/14/2023
The plastic handle broke. I replaced it. The dishwasher is now fixed.
We serviced a
GE LAUNDRY CENTER++
Model GUD24ESSM1WW
Near Buffalo, MN 55313
Seth
Job Details: 06/14/2023
Pop noise then it stopped tumbling. The belt popped off. I inspected the idler and belt then re-installed the belt. The unit is now fixed.
We serviced a
LG WASHER
Model WM4270HWA
Near Minnetonka, MN 55305
Adam
Job Details: 06/14/2023
Unit giving unbalance load code and making noise. Customer had a load in unit when I arrived and just started spin. Heard the noise. Sound like something rubbing. Removed the back and checked the rotor bolt which is good and snug. Tested unit to finish spin. Unit did take a bit to get balanced and was shaking good. Once it amped up rpms and leveled out properly and spun out perfectly. Clothing is rung out.She said when she got the unbalance load there was rug in there. That even on a new unit can give a uneven load code. Customer this time had clothing and towels mixed so it was an unbalanced load. Explained that they should try to towels with towels and shirts with shirts to balance equal weight when its wet. Customer is going to think it over and test it and let us know.
We serviced a
KENMORE RANGE
Model 362.75321
Near Saint Michael, MN 55376
Phillip
Job Details: 06/14/2023
The customer said the oven is not reaching temp. I turned the bake on and waited 2 minutes. The oven bake ignitor glows but never gets hot enough to let gas in. The ignitor is weak. I gave the customer a quote for the repair. I replaced the bad bake ignitor. The oven is heating up good now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx986sihz01
Near Mahtomedi, MN 55115
Delton
Job Details: 06/14/2023
LED lights will not turn on intermittently and at times it will turn back on itself or customer has to pop breaker. Also the water will intermittently dispense by itself or not work at all. Ice auger works but when use it water i can heat the main water valve behind fridge activate but the internal dual valve has no power. There is a service bulletin to replace the LED board for this issue. Also since there is no power appears that control board is bad. Would need to get autho and the following parts:Signal water valve W10865826; Dual water valve VWPW10341329; LED board W10830288; Control board W10843055;; schdld next appmnt for 6/26 MON PM
We serviced a
GE RANGE
Model CHS950P2M3ST
Near Monticello, MN 55362
Seth
Job Details: 06/14/2023
This range has a bent chassis. The doors hit when they close the console is buckled. The side panels were buckled and bent. The unit is beyond repair no fix is possible.; saved tckt
We serviced a
LG WASHER STACKED++
Model WM8100HVA
Near Maple Grove, MN 55369
Phillip
Job Details: 06/14/2023
The middle washer leaks when it drains. I got behind the washer and removed the rear panel. The washer is leaking from the drain hose. The dryer may need to be removed and the front will have to come off. ; ordrd 1 5215ER2002W (Drain hose)
We serviced a
SPEED QUEEN DRYER
Model ADGE9BGS113TW01
Near Saint Paul, MN 55108
Delton
Job Details: 06/14/2023
"Idler wheel worn out and belt slipped and got stuck on idler wheel and burnt out. Looks like these parts were replaced by NE few months ago?I replaced idler pulley and belt, tested and dryer is tumbling and heating. Dryer is working good.I called contact and let him know that its fixed and office will decide costs for parts and maybe labor?Office: decide on what you want to bill out and if parts are covered?; used 1 661570V (BELT), and 1 WP37001287 (IDLER) from stock, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model NOTAVAILABLE
Near Saint Paul, MN 55108
Delton
Job Details: 06/14/2023
"Found that the motor coupler broke and not spinning transmission. Also agitator dogs are worn out. Customer approved estimate to charge card on file.Replaced motor coupler and dogs. Tested and washer now agitates and drains/spins. Washer is working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 80040 (DOGS), and 1 285753A (DD COUPLER) from stock, states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model KLBH031ATE
Near Otsego, MN 55301
Matt
Job Details: 06/14/2023
"Customer complaint is, WATER LEAKING FROM UNDER FRIDGE. Inspected and tested. Freezer temperature was 2F and FF was 39F. Found the flow meter is cracked and leaking. Needs a new flow meter part number 60148-0001701-01. I cant find this part. Dana can see if you can find this part. I have no idea who makes this refrigerator either. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Elk River, MN 55330
Matt
Job Details: 06/14/2023
"Customer complaint is, ICEMAKER NOT WORKING IN FRZ. Inspected and tested. Freezer temperature was 11F, but customer had removed some stuff before I got here and had the door open. I tried cycling the ice maker, but nothing happened. I removed the ice maker and it was full of cubes and looked like it was jammed. I cleaned out all the cubes and reinstalled and ice maker cycled, but did not fill with water. I cant get the ice maker to cycle by jumping it. I can get the water valve to turn on and start filling by jumping the valve. The ice maker has failed. Quoted customer $370. to install new ice maker part number W10884390. Customer approved repairs. I dont have this ice maker in stock and its not in stock and Ive had it on back order from Sundberg for over 3 months. Dana can you find me this ice maker and reschedule with the customer. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model D5554
Near Minneapolis, MN 55436
Nate
Job Details: 06/14/2023
"Top rack isnt cleaning well. Found the connector on the spray arm for the top rack had come off. I reconnected it making sure the clips are clipped in right. Also, middle rack sometimes doesnt want to release and slide out without a hitch. I used some grease to grease the connector the middle rack attaches to. Now it slides out nicely. If it has issue again in future with it catching, would need to order the two parts for the middle rack in attached photos. Everything works great now though. I put a large measuring cup on top rack and it didnt fill with water. Needs sprayer tube guide 8079113-77. Spoke with Asko tech support and they said this does affect how the water sprays through the top spray arm. I made sure there was no blockage in the elbow attached to the spray arm. JR can you please call customer with quote for new sprayer tube guide? Please note there was no trip charge paid for today. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LMXC23796S/00
Near Lino Lakes, MN 55038
Phillip
Job Details: 06/14/2023
The customer said 2 hours after I left they got the e rf error code on the display. They said its cooling. They reset power and it came back. It happen about 4 times. He said it has not happened sines 4 oclock yesterday. The rf error is the fresh food fan not working. Today it was working fine. The fan does make a rubbing sound and a couple times it delayed turning back on but it does come on. I gave the customer a quote of 243.12 for replacing the fan. The customer wants to wait and see if it happens again. I created a estimate. ; states that autho needed
We serviced a
GE REFRIGERATOR
Model GNS23GGHBFWW
Near Dayton, MN 55327
Phillip
Job Details: 06/14/2023
The freezer evaporator fan was not working. Today I replaced the fan but it was still not working. Just in case this were to happen I preordered a control board last visit. I replaced the main board and now the fan works. The price for the board was the same as the fan. ; used 1 Wr55x23924 (Main control) from stock
We serviced a
LG REFRIGERATOR
Model LDCS24223S/01
Near Clear Lake, MN 55319
Seth
Job Details: 06/14/2023
Ice maker leaks. The ice maker has failed. I quoted a replacement they will let us know if they want to move forward.
We serviced a
LG REFRIGERATOR
Model LFXC22526S/10
Near Rogers, MN 55374
Phillip
Job Details: 06/14/2023
The customer was concerned because there was white film around the ice chute and dispenser. I found the water filter was not installed correctly and so water was not filtered. I installed the filter for the customer and changed out the air filter. I advised its normal to get some white film but it should be better now.