Service History 64 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model GSS22SGRESS

Near Minneapolis, MN 55446

Nate

Job Details: 05/30/2022

Waterline still freezing up. Has working heater installed. Insulation has broken down inside cabinet and line freezes up immediately. .

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHAXML00

Near Minneapolis, MN 55442

Nate

Job Details: 05/30/2022

Not cooling. Compressor running really loud. Evaporator has zero frost on it. All fans running right now. Sealed system issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330E8HS3

Near Plymouth, MN 55446

Phillip

Job Details: 05/27/2022

Water leaks from the air gap when it drains I had to bypass the air gap with the customers permission. Now the dishwasher drains good.

We serviced a

GE DISHWASHER

Model GDF530PGM5BB

Near Sauk Rapids, MN 56379

Seth

Job Details: 05/27/2022

"Leaking, water inlet port had popped out and unit was vending/spraying water out of the side. I re-installed it and tested the system. It had no errors and ran perfect without leaking. The dishwasher is now fixed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE9206AYW

Near Waite Park, MN 56387

Seth

Job Details: 05/27/2022

I replaced the timer and checked the dryer vent. It was better but not perfect I advised the purchase a vent brush and left instructions on how to clean it. The dryer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Plymouth, MN 55446

Phillip

Job Details: 05/27/2022

The refrigerator does not make ice and when it dispenses water water spraying out of the tube sideways. Advise the customer water dispenser is not covered but I did clean out the fill tube so now it dispensers properly. I found the icemaker fill tube was frozen. I thought out the tube and ran the heater test and both heaters to come on the icemaker compartment. I ran the icemaker fill test again and now at fills with water.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800BQ0

Near Minnetonka, MN 55305

Adam

Job Details: 05/27/2022

Unit was making loud noise when agitate or spin was happen. Found the bolt on the bottom pulley on the basket was loose retighten and test back to working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FSSS01

Near Minneapolis, MN 55419

Nate

Job Details: 05/27/2022

"Refrigerator is not cooling. Main control board is not sending voltage to the condenser fan or compressor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Minneapolis, MN 55416

Nate

Job Details: 05/27/2022

Fridge hasnt been running. When I got there I turned the controls to the coldest settings. It started running. Was going to replace jazz board since customers say the control has been unresponsive Ordered one ; ordrd 1 12784415 (Jazz board)

We serviced a

GE DRYER- GAS

Model GFD85GSPN0DG

Near Minneapolis, MN 55426

Nate

Job Details: 05/27/2022

Replaced craggily support that was jagged and catching and ripping clothes to shreds. Runs great now.

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWE900VW00

Near Minneapolis, MN 55406

Nate

Job Details: 05/27/2022

Giving F35 error. Found a failing pressure switch. Quoted customer for it but they are going to pass on it since its an older unit.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A2

Near Minneapolis, MN 55412

Phillip

Job Details: 05/27/2022

We replaced the motor control board and now its working good. We found the dryer was not hooked up. We hooked the dryer up and its good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR

Near Eden Prairie, MN 55347

Adam

Job Details: 05/27/2022

"Install parts from last diagnosis and now unit is back up and running properly. ; snapped 1 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LTE5243DQB

Near Minnetonka, MN 55305

Adam

Job Details: 05/27/2022

Unit wouldnt run. Found once disassembled that the thermistor was bad. Replaced bad part then tested unit again. Fired right up; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AGS 3

Near Maple Grove, MN 55369

Adam

Job Details: 05/27/2022

Unit wasnt draining. Customer said they just got the garbage disposal installed. Looked at the disposal and noticed the plug was still in there. Unhooked the drain lines and knocked plug out. Reinstalled the drain hose and tested. Unit is now draining properly

We serviced a

BOSCH DISHWASHER

Model SHX4ATF5UC/21

Near Saint Paul, MN 55108

Nate

Job Details: 05/27/2022

Reset the lock. Reset the gasket. Dishwasher works great now.

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model EA2820WA

Near Minneapolis, MN 55430

Nate

Job Details: 05/27/2022

"Not spinning. Found a bad belt. Ordered, coming back to install next Wednesday. ; ordrd 1 WP28808 (Belt)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A2

Near Minneapolis, MN 55412

Nate

Job Details: 05/27/2022

Helped as a second technician since we had to pull the washer and dryer out and get the dryer down off of the washer to fix it.

We serviced a

GE REFRIGERATOR

Model GTK18ICXARBS

Near Minneapolis, MN 55408

Nate

Job Details: 05/25/2022

Icemaker has been having flecks of debris in the ice cubes. Found the inlet fill grommet is bad. Also needs new clamp and waterline. Fill grommet WR02X10804.WR17X11492 hose WR02X11437 clampComing back next week to install ; ordrd 1 WR17X11492 (Fill hose) and 1 WR02X10804 (Grommet) and 1 WR02X11437 (Clamp)

We serviced a

FRIGIDAIRE STACKED WASHER

Model FTF530FS2

Near Minneapolis, MN 55408

Nate

Job Details: 05/25/2022

"Not running when clothes are in there. Ran it, sounds like an airplane. Has a bad bearing. "

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/00

Near Blaine, MN 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, RIGHT SIDE DOOR IS MESSED UP. Inspected and found the right side outer door panel is missing. Needs a new outer door, handle and 2 studs. Part numbers ADD74236404, AED75013007. I cant find the part number for the studs. ; saved tckt"

We serviced a

KENMORE DRYER- ELECTRIC

Model 11086742701

Near Clear Lake, MN 55319

Seth

Job Details: 05/25/2022

Failed belt and idler was found unit would not start. I installed a dryer repair kit and cleaned the dryer. It is now fixed. Note I found a few other issues in the dryer mainly a loose crossmember causing the control board spark in ark to the lid and a loose heater. I rectified those while I was inside.; used 1 4392067 () from stock

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Otsego, MN 55330

Matt

Job Details: 05/25/2022

"Customer complaint is, WON'T SPIN OUT FULLY, CLOTHES ARE WET EOC. Inspected and tested. Ran washer through a spin only cycle empty and it keeps stopping and filling with water to rebalance the load even though its not shaking or getting off balance. The suspension rods look good. Im ordering a new board and rotor. Parts on order. ; ordrd 1 4413EA1004D (Rotor) and 1 EBR76262102 (Main board)"

We serviced a

GE REFRIGERATOR

Model PFE28KYNFS

Near Chanhassen, MN 55317

Adam

Job Details: 05/25/2022

Hooked up water line because it was cut. Now unit is good to install

We serviced a

KENMORE DRYER- GAS

Model 110.7810231

Near Eagan, MN 55123

Delton

Job Details: 05/25/2022

Disconnected dryer vent and dryer is cycling heat normally. I attach vent and it was short cycling and cutting heat off early. Vent will need to be cleaned but if it keeps happening I informed customer that this model had a blower tubing service bulletin issue that would cause immature high limit metal to cut out too early.I informed customer of this but since its a kenmore I could not pull up the whirlpool service bulletin showing the fix.If customer calls back see if you can find the part number/kit for this issue for this model from whirlpool and give estimate for repair.This is the two belt model.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE52M7750V/A3

Near Loretto, MN 55357

Phillip

Job Details: 05/25/2022

The dryer is shutting off to early. The air flow is good and it happens on big loads. Im ordering the main board and thermistor. See; ordrd 1 DC92-01729Q (Main pcb) and 1 WP35001191 (Thermistor)

We serviced a

GE DRYER- ELECTRIC

Model DWSR463EG7WW

Near Apple Valley, MN 55124

Delton

Job Details: 05/25/2022

"Inside dryer was full of lint build up blocking air flow and poor drying.Cleaned out inside of dryer, tested and dryer is cycling heat and working good.Lint trap cracked and broken. Ordering part and shipping direct to house for self install.Dryer is cycling heat and working good.; pckd up 1 We18x25100 (Lint trap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXF03

Near Elk River, MN 55330

Matt

Job Details: 05/25/2022

"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. Installed new board and tested. Refrigerator is now fixed. ; pckd up 1 W11088499 (Board)"

We serviced a

BOSCH DISHWASHER

Model SHV45M03UC-48

Near Eden Prairie, MN 55344

Adam

Job Details: 05/25/2022

Unit was leaking so the drain pump was running all the time because the float switch was up. Found that it was leaking out of the sump.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Champlin, MN 55316

Matt

Job Details: 05/25/2022

"Customer complaint is, FREEZER IS TOO WARM. Inspected and tested. Found a ball of ice in the upper right corner of the evaporator and no frost on the rest of the evaporator. Sealed system has failed."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA52M7750AV/A4

Near Loretto, MN 55357

Phillip

Job Details: 05/25/2022

The washer will not go into a spin. Im ordering the board and Mems sensor. ; ordrd 1 DC92-02005A (Control) and 1 DC93-00278B (Sensor)

We serviced a

LG WASHER FRONT LOA

Model WM2487HWMA

Near Edina, MN 55439

Adam

Job Details: 05/25/2022

Washer would leak out the front. Ran few cycles to see if I could get unit to leak and wasnt able to. I was getting lots of suds even after filling and draining 3 times. There was evidence of water dripping down the back vent and water dripping out the front of the door. Boot had no tears and looked good. Doubled checked all the inlet hoses and nothing was leaking. Check drain hose everything was fine. Unit is just over sudsing and leaking out the vent

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ-5

Near Hopkins, MN 55343

Adam

Job Details: 05/25/2022

Ran unit a bunch of times couldnt get to smoke. Check control board and everything looked good. Customer said they burnt a bagel when it was smoking but was smoking once other time. Let them know to make sure they are using microwave safe items

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Blaine, MN 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, POWER CORD WAS PULLED OUT FROM BEHIND FRIDGE. WILL NOT POWER ON. Inspected and found the power cord wire is severed. Needs a new wire harness. Part number W11306946. ; saved tckt"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WEG730H0DS0

Near Medina, MN 55340

Phillip

Job Details: 05/25/2022

I verified the fan was the issue. I replaced the fan only and tested operation. The oven and cooktop are working good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Plymouth, MN 55446

Phillip

Job Details: 05/25/2022

The ice maker will rotate but not stop and fill with water. I ran the ice maker test and I got it to fill when I jumped l and v. I replaced the ice maker and it cycled and filled. ; used 1 W10882923 (ICEMAKER) from stock

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WTW6120HW2

Near Blaine, MN 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, LATCH FOR THE TOP LOAD LID DOESN'T LATCH- WONT CATCH TO SHUT TIGHT. Inspected and found the lid latch is broken. Needs a new latch and bezel. Part numbers W11394572 and W11545554. ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Champlin, MN 55316

Adam

Job Details: 05/25/2022

Unit wasnt making ice. Followed Samsung trouble shooting guide. Tested from the control board the ice maker sensor and it tested bad. Wasnt reading any resistant. Ordered ice maker and rescheduled customer ; ordrd 1 DA97-07603B (Ice maker)

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KOCE500ESS11

Near Blaine, MN 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, GLASS DOOR IS BROKEN- SHATTERED. This is a wall oven/microwave combo unit. Inspected and found the lower oven outer glass is shattered. I cant figure out on the parts diagram exactly what part I need, the inner glass is not broken. I think its either W11354870 or W11455086, but not completely sure. I attached some pictures. ; saved tckt , states that autho needed"

We serviced a

DANBY DISHWASHER

Model DDW1804EW

Near Minneapolis, MN 55428

Phillip

Job Details: 05/25/2022

"Water is leaking down into the bottom pan. I pulled the dishwasher out and found a defect with the tub. The tub seam is bad and the tub assembly needs to be replaced or the dishwasher is unrepairable. I added pics. ; snapped 6 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADMQ

Near Maple Grove, MN 55369

Phillip

Job Details: 05/25/2022

"I found water leaking from the water supply elbow and from the diverter seal. I replaced the seal and elbow. I left the old parts with the customer. I also advised the customer to have there softener looked at and clean the dishwasher with vinegar. ; used 1 WPW10195677 (DIVERTER SEAL), and 1 w10685193 (ELBOW) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW3

Near Otsego, MN 55330

Phillip

Job Details: 05/25/2022

"I verified the issue with water valve. I replaced the water valve and tested, everything working great; used 1 W11165546 (VALVE) from stock"

We serviced a

LG WASHER FRONT LOA

Model Wm3670hwa

Near Saint Michael, MN 55376

Phillip

Job Details: 05/25/2022

I replaced the drain pump and gasket. I ran the washer and there is no leaks. The washer also drains good.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617SIW0

Near Rogers, MN 55374

Adam

Job Details: 05/25/2022

Installed boot from last visit now unit is working properly with no leaks

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBB00

Near Big Lake, MN 55309

Seth

Job Details: 05/25/2022

Ice maker is not calling for water. I checked the supply and it vended water. I replaced the ice maker and it filled with water as it should. The icemaker is now fixed. ; used 1 W10884390 (ICEMAKER) from stock

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model 5-84A

Near Apple Valley, MN 55124

Delton

Job Details: 05/25/2022

Garbage disposal works fine. Just not draining customer had some drain o and after couple minutes sink drained and is no longer backing up.If problem continues with sink not draining a plumber would need to come out.; saved tckt

We serviced a

KITCHENAID GARBAGE DISPOSAL

Model KITCHENAID

Near Minneapolis, MN 55431

Delton

Job Details: 05/25/2022

"Replaced garbage disposal, tested and is working good, no leaks.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Saint Paul, MN 55104

Delton

Job Details: 05/25/2022

"Replaced motor/sump assembly, tested and no longer leaks and no errors. Dishwasher is working good."

We serviced a

KITCHENAID TRASH COMPACTOR

Model NOTAVAILABLE

Near Saint Paul, MN 55102

Delton

Job Details: 05/25/2022

"Replaced gear kit, tested and is now compacting and working good."

We serviced a

LG RANGE- GAS

Model LDG4315BD/00

Near Inver Grove Heights, MN 55076

Delton

Job Details: 05/25/2022

Found that control board relay is stuck on. Door switches test good and can hear relay click on/off but power is always supplied to lights. Needs control board (also order door switch in case) control board part# ebr80595308 switch# ebf60663403Will need to get autho.; saved tckt

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Minneapolis, MN 55410

Nate

Job Details: 05/25/2022

"Or draining after they washed a cat bed. Used the air sled to get the washer out. Got to the filter. It was full of junk. Cleaned it out, ran through a full rinse and spin cycle. Drains great now."

We serviced a

KITCHENAID DISHWASHER

Model KUDI24SEBL1

Near Minneapolis, MN 55403

Nate

Job Details: 05/25/2022

"Not draining. Checked the drain line and filter, those are good. But the motor tests as OL and its getting voltage but not running at all. It was humming earlier this morning. Needs new motor. Quoted for it. Customer buying a new one."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9250WW00

Near Minneapolis, MN 55405

Nate

Job Details: 05/25/2022

Replaced both valves since both were bad. Runs great now. Tested both valves multiple times.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Blaine, MN 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, SHUTS OFF INTERMIT & WATER IS IN THE BOTTOM OF IT. Inspected and tested. Found a E25 error. Its a draining issue or pump cover issue. I removed the filter and the pump cover wasnt locked in place. I locked it in place and then the dishwasher ran for over 20 minutes.Customer is going to use it and see what happens and will call us if they want us to order the drain pump. Part number 00631200."

We serviced a

INSIGNIA WASHER TOP LOAD

Model NS-TWM41WH8A

Near Saint Michael, MN 55376

Phillip

Job Details: 05/25/2022

The motor shaft is falling out the motor. The washer will need a new drive motor. I have no way to look up parts for this model. . ; states that autho needed

We serviced a

GE DRYER- GAS

Model NA

Near Wayzata, MN 55391

Adam

Job Details: 05/24/2022

Unit was turning off after about 10 to 20 min in to cycle. Tested air flow out side and shows 7mph and out of the dryer is over 20mph. So definitely has a air flow issue. That has been the issue from the beginning Im guess because its been the same problem since the other company started to replace the parts. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE RANGE- GAS

Model CGS990SET7SS

Near Minneapolis, MN 55408

Nate

Job Details: 05/24/2022

Leaking gas from the manifold and front right dual valve. Dual gas valve WB21K10141Manifold WB28K10686

We serviced a

WHIRLPOOL REFRIGERATOR

Model MISSING

Near Eden Prairie, MN 55346

Nate

Job Details: 05/24/2022

Tenant changed the lock so the land lord wasnt able to get me in. We rescheduled for Thursday. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE DRYER- GAS

Model 11076812690

Near Buffalo, MN 55313

Seth

Job Details: 05/24/2022

"Customer complains the dryer makes noise when it tumbles. I found the support rollers were bad and squeaked. I installed a dryer repair kit and tested the dryer. The coils failed to open after a few cycles I replaced them. The dryer is now fixed. The start winding makes a momentary noise during start up but it quiets instantly there are no additional failures the unit runs great.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Dayton, MN 55327

Phillip

Job Details: 05/24/2022

Water is leaking down from the drain funnel slide under the door. The seals all look good but I will order and replace the door gasket and lower spray arm. ; ordrd 1 00494772 (Gasket) and 1 00744883 (Lower spray arm) and 1 00744884 (Door seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2SHKXKT00

Near Elk River, MN 55330

Matt

Job Details: 05/24/2022

"Customer complaint is, FREEZER MAKES HUMM SOUND & IT DEFROSTED OVER WEEKEND. Inspected and tested. Found the compressor is just humming. I tried a new start relay and its still just humming. I tried the hard start kit and the compressor started up and ran."

We serviced a

LG WASHER FRONT LOA

Model WM2801HRA

Near Anoka, MN 55303

Matt

Job Details: 05/24/2022

"Customer complaint is, FILLS AND WASHES BUT WON'T DRAIN OR SPIN. Inspected and tested. Found the drain pump is bad, the hot water valve is sticking on and continuously filling and when it goes into a spin its shaking really bad. I advised customer just replace the washer."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF50K7500AV/A2

Near Eden Prairie, MN 55346

Nate

Job Details: 05/24/2022

"Not running. Needed new inverter board and control board. Replaced both, owner actually bought the parts himself. Ran through a full cycle. Runs great now."

We serviced a

KENMORE DRYER- GAS

Model 79671512210

Near Minneapolis, MN 55423

Nate

Job Details: 05/24/2022

"They smelled gas when the dryer was running. I found two points on the vent where it wasnt a tight seal. I sealed it with vent tape where it connects to the blower wheel housing, and then where it connects to the back of the dryer. Tested valve and all connecting points, no leaks. Vacuumed out all dryer lint and Bobbie pins. Dryer runs great. No concerns."

We serviced a

GE DRYER- ELECTRIC

Model PTDS850EM0WW

Near Clear Lake, MN 55319

Seth

Job Details: 05/24/2022

"Display UI is unresponsive and unit is loud during spin. I quoted replacement of rollers and logic board. ."

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/01

Near Edina, MN 55436

Nate

Job Details: 05/24/2022

Installed mounting brackets. Nice and secure now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB01

Near Maple Grove, MN 55369

Phillip

Job Details: 05/24/2022

Water is leaking from the water filter housing assembly WPW10121138. The water filter housing needs to be replaced. Please get authorization. ; states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Blaine, MN 55449

Matt

Job Details: 05/24/2022

"Customer complaint is, UPPER ICE MAKER IS ICED UP SOLID AND AROUND TRAY. Inspected and found the FF ice maker is all frozen and frosted up. Defrosted ice maker and ice room and found the fill tube was not in the right spot, also the ice room is not sealed completely. Adjusted fill tube and sealed the ice room. Reassembled and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

LG WASHER FRONT LOA

Model WM3670HWA

Near Anoka, MN 55303

Matt

Job Details: 05/24/2022

"Customer complaint is, NOT SENDING IN ENOUGH WATER. Inspected and tested. Customer said its been doing this sense they bought it. I ran washer through service diagnostics and all the valves were working great. Started a load of clothes and watched it fill and agitate and its working normal. I explained to the customer that this is the normal operation of these HE washers."

We serviced a

KENMORE FREEZER

Model 253.1932199

Near Rogers, MN 55374

Matt

Job Details: 05/24/2022

"Customer complaint is, NOT COOLING / NO COOL THE COMPRESSOR RUNS AND SEEMS TO BE WORKING BUT THE INTERNAL TEMPERATURE NEVER CHANGES. Inspected and tested. Freezer was unplugged when I got here. Plugged in and compressor turned on right away and I let it run for over 20 minutes and it never started cooling. The sealed system has failed.."

We serviced a

KITCHENAID RANGE- GAS

Model KFGD500ESS04

Near Saint Michael, MN 55376

Matt

Job Details: 05/24/2022

"Customer complaint is, OVEN PREHEATING ISSUES, THE TOP OVEN WILL NOT HEAT. Inspected and tested. Found the upper oven bake element has failed. . Customer approved repairs. Installed new upper oven bake ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

LG REFRIGERATOR

Model LFX31925ST/02

Near Minneapolis, MN 55420

Delton

Job Details: 05/24/2022

Replaced parts drain tube and thermostat assembly for defrost evaporator. Also removed every 3rd fin on evaporator per service bulletin. Refrigerator should no longer clog and leak onto floor.

We serviced a

ADMIRAL DRYER- ELECTRIC

Model AED4675YQ1

Near Big Lake, MN 55309

Seth

Job Details: 05/24/2022

"Not heating, failed vent caused the thermal fuse to blow. I replaced it and tested and the dryer would not heat. The timer has to be held in tension for heat. Part is on order. ; used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 W11043389 (Timer)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5600XW1

Near Minneapolis, MN 55410

Nate

Job Details: 05/24/2022

Water continually drips into the washer. Found a bad hot valve and bad cold valve. Replaced both. No drips now. Runs great.

We serviced a

FRIGIDAIRE FREEZER

Model FFU17FC4CW0

Near Bloomington, MN 55437

Delton

Job Details: 05/24/2022

"Found that evaporator drain was frozen over and leaked on bottom of freezer causing the leaking/ice build up. Defrosted drain, tested and it draining and working good."

We serviced a

FRIGIDAIRE DRYER- GAS

Model FAQG7011KW0

Near Saint Paul, MN 55103

Delton

Job Details: 05/24/2022

"Found that the blower wheel was clogged with fabric softener sheets and lint causing blower wheel to go out of balance and vibrate loudly. Cleaned out inside of dryer, tested and dryer is quiet and is working good."

We serviced a

GE RANGE- ELECTRIC

Model PS950SF3SS

Near Eagan, MN 55123

Delton

Job Details: 05/24/2022

Replaced cooling fan and replaced touch pad last visit. Tested and no errors and cooling fan is blowing air. Range is working good.

We serviced a

KENMORE DRYER- GAS

Model 796.9107331

Near Rosemount, MN 55068

Delton

Job Details: 05/24/2022

I ran dryer for over 40 minutes and never shut off. I checked vent and it was partially blowing into house. I attached vent fully and heat has been cycling good. I ran diagnostic and all functions are working good no errors.I cannot find issues as to why dryer would stop mid cycle. Must be intermittent problem that is not failing as Im here. I asked customer if happens again to run the same load on timed dry an hour before if i have to come back if problem still happens.Possible that since it was blowing into house closet it would overheat something and then once it cooled off would start again?Dryer motor is strong and works every time. Customer will call back if problem persists after attaching vent.

We serviced a

KENMORE DRYER- ELECTRIC

Model 11087087601

Near Osseo, MN 55311

Phillip

Job Details: 05/24/2022

I found the heater coil is bad. Im ordering the heater. I left the dryer unplugged. ; ordrd 1 WP8544771 (Heater)

We serviced a

MAYTAG DRYER- ELECTRIC

Model SCRAPPED OFF

Near Eden Prairie, MN 55347

Adam

Job Details: 05/24/2022

Customer complaint was making louder then normal noises and not drying. Noise wise couldnt make any louder noise then normal everything sounded good and normal. Heat was constantly heating well. Coils seamed to be clicking on and off just fine. Ran the machine while working on washer so ran for 30 min. Vents out to high where I couldnt check it. If the washer wasnt spinning the clothing out right. It would be taking the dryer longer dry times. No model number available

We serviced a

GE WASHER TOP LOAD

Model WHDRR418E4WW

Near Osseo, MN 55311

Phillip

Job Details: 05/24/2022

The washer does not agitate. I found the coupler is stripped and just spins free. I replaced the coupler and now it agitates good. ; used 1 WH49X10042 (AGITATOR BELL) from stock

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RS696PXEB2

Near Maple Grove, MN 55311

Phillip

Job Details: 05/24/2022

The issue is with the main control board. states that autho needed

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, MN 55446

Phillip

Job Details: 05/24/2022

New board did not fix the issue. On my first visit I found the FF defrost heater was bad and I did get 120 out the fridge in defrost. On my second trip I defrosted the evaporator and replaced the heater. On my 3rd trip the heater tested good but now I was not getting the 120. I ordered the board and replace it today. Again I do not get 120 to the heater from the back where it plugs in. I do get 120 from the board to both heaters. I ohmed out the FF heater from the board and it is open. I put a jumper across the wires to the board and measured the ohms from inside the fridge and I got nothing. I checked it different ways and I get nothing. There is a break in one of the wires. With the new board and heater the FF evaporator does not cycle on during force defrost. I will email PW; states that autho needed

We serviced a

GE MICROWAVE

Model JVM3162RJ5SS

Near Big Lake, MN 55309

Seth

Job Details: 05/24/2022

Customer complains while she was cooking something for 15 minutes the microwave died and is now unresponsive. Upon arrival and inspection I found the TCO had failed because the installation was improper the fan was never flipped to vent back into the home so the magnetron and cavity was not cooling itself. Per Phillip Whiteford is it covered issue parts on order; ordrd 1 WB21X10148 (Tco) and 1 WB27X10895 (Cavity tco)

We serviced a

GE REFRIGERATOR

Model CFE28USHKSS

Near St. Cloud, MN 56301

Seth

Job Details: 05/24/2022

"Lights were dim, failed led module was replaced. The lights recovered to their former brightness."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC30KS3

Near Loretto, MN 55357

Phillip

Job Details: 05/24/2022

Frost in the ceiling of the freezer and ice maker does not fill. When I cycled the ice maker it did fill. I defrosted the frost and replaced the ice maker. I think the freezer door was hitting the cabinet. I moved the fridge to give it more room. ; used 1 5303918493 () from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000BW0

Near Eden Prairie, MN 55347

Adam

Job Details: 05/24/2022

Unit wouldnt spin. Found that the washer wouldnt spin freely would get half way then get hard. Disassembled unit and found some small clothing in between the tub and basket. Once removed unit was working properly

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US

Near Burnsville, MN 55337

Delton

Job Details: 05/24/2022

Upon further inspection I found out why i was missing voltage. Found that mice have infested dishwasher (see picture) and have chewed wires. Im guessing the board is ok but would need wire harnesses dd81-01641b and dd39-00009a and alot more labor.Would now need to get auto from AHS or see if they will cover it.; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Chaska, MN 55318

Adam

Job Details: 05/24/2022

Unit was filling with water but not pumping/circulating. Found that the pump tested bad. Replaced pump. I ran unit pulled out to double check for leaks everything looked and sounded great. Reinstalled unit and now unit is back to normal operation. ; used 1 W11032770 (WASH MOTOR) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED6600TQ0

Near Waconia, MN 55387

Adam

Job Details: 05/24/2022

Unit was making loud squeaky noise. Once disassembled found that the idler was bad. Replaced idler and cleaned up unit. Unit is now working properly. ; used 1 8547174V (IDLER PULLEY) from stock

We serviced a

FRIGIDAIRE DRYER- GAS

Model FGQ332ES0

Near Chanhassen, MN 55317

Adam

Job Details: 05/24/2022

Was making a squeaky noise randomly. Disassembled unit and found the back bearing was dry and idler was worn out. Replaced idler and greased up the back bearing. Also cleaned the unit. ; used 1 131863007 (IDLER ARM) from stock

We serviced a

BOSCH DISHWASHER

Model SHXM78W55N/10

Near Minnetonka, MN 55345

Adam

Job Details: 05/24/2022

Unit wasnt draining. Drain pump was extremely loud. Found that the drain pump was bad. Replaced drain pump and tested for leaks. Unit didnt leak and drain pump was working great. Unit is now working properly

We serviced a

GE REFRIGERATOR

Model PSC23SGNABS

Near Maple Plain, MN 55359

Phillip

Job Details: 05/24/2022

"The customer said water was leaking out the freezer and down through the floor. The problem is with either the ice maker or valve. I will replace both. I replaced the ice maker today and will return Thursday to replace the water valve. ; used 1 WR57X33326 (WATER VALVE), and 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

LG WASHER TOP LOAD

Model WT7100CW

Near Roseville, MN 55113

Nate

Job Details: 05/24/2022

"Resident here says that the washer doesnt wash well. He fills it with heavy comforters though. I put it on a quick wash and then a drain and spin and it spins great, and drains great. The washer wasnt level so I leveled it, which should help it spin better."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5200VQ2

Near Minneapolis, MN 55413

Nate

Job Details: 05/23/2022

"Not spinning, agitating, filling or draining. Found a bad lid switch. Replaced it, washer runs great now. Three screws were missing that attached lid to the cabinet. Attached some new screws.; used 1 WP8318084 (LID SWITCH) from stock"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617SIW0

Near Rogers, MN 55374

Adam

Job Details: 05/23/2022

Replaced drain pump from last diagnosis but also found the boot had a small tear. Reschedule customer to install boot; ordrd 1 5304505004 (Boot)

We serviced a

JENN-AIR RANGE- GAS

Model JDS9865BDP22

Near Plymouth, MN 55446

Phillip

Job Details: 05/23/2022

The flap on the outside is closed but not sealed that tight. Cold air can easily leak in. Theres nothing I can do to fix it.

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Medina, MN 55340

Adam

Job Details: 05/23/2022

Unit was warm. Found on arrival everything running but not the compressor. But down the floor protection and slide the fridge out and found the compressor not running. The start relay was bad. Replaced relay and now compressor kicked on right way ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model E1ED55HIW0

Near Waconia, MN 55387

Adam

Job Details: 05/23/2022

Unit wasnt heating disassembled unit. Found that the heater was bad. ; used 1 134792700 (ELEMENT- THREE WAY) from stock

We serviced a

GE WALL OVEN- ELECT

Model JT952S0K3SS

Near Osseo, MN 55311

Matt

Job Details: 05/23/2022

"Customer complaint is, light went out, changed the bulb out but electrical connection NOT WORKING. This is a double wall oven. Inspected and tested. Found the lamp housing for the upper oven is bad. Needs a new lamp housing. Installed new upper oven lamp housing and tested. Light is now fixed."