We serviced a
GE REFRIGERATOR
Model GTK18ICXARBS
Near Minneapolis, MN 55408
Nate
Job Details: 06/08/2022
"Replaced bad waterline from valve to Icemaker and fill tube. Explained to customer that plastic. Pieces cant come from a copper waterline, and to throw out the first batch of ice. Can someone call to collect or bill this at the end of the month?; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDT530PSD6SS
Near Waconia, MN 55387
Adam
Job Details: 06/08/2022
"Unit is leaking underneath. Pulled unit out and tested. Unit was leaking from where the diverter and motor hooks up. Tried to rebook but its to worn out needs both to fix water leak. Also noticed drain pump making a loud noise when trying to drain. Nothing was clogged but motor is going. Needs also drain pump. Parts listed belowWD49X23778 motorWD35X10386 diverter WD19X25187 drain pump; schdld next appmnt for 6/10 FRI !, states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS36MHX01
Near Greenwood, MN 55331
Adam
Job Details: 06/08/2022
"Fridge temp is at 39 degrees and freezer at 28. Found no frost pattern on the evap(see photo). Compressor and all Fans are running. Looks like a sealed system issue everything this testing properly for mechanical parts; snapped 1 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model CYE22TP4MBW2
Near Excelsior, MN 55331
Adam
Job Details: 06/08/2022
Installed door and valve from last diagnosis and now unit is working greatFreezer temp 2Fridge temp 38
We serviced a
FRIGIDAIRE REFRIGERATOR
Model JFC2089WEP3
Near Minneapolis, MN 55446
Nate
Job Details: 06/08/2022
Replaced bad mullion. Works great now.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Lakeville, MN 55044
Delton
Job Details: 06/08/2022
"Found debris in drain pump. Removed debris, tested and then found that wash motor runs for 2 seconds then stops. Found that Wash motor is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wpw10605058 (Motor/sump assmebly)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9050XW00
Near Farmington, MN 55024
Delton
Job Details: 06/08/2022
Found that washer drain fine. Problem is that tub bearings are going bad and is loud when spinning also going out of balance the MCU stops the spin and gives error. Will not go into high speed spin. Bad tub bearing and MCU. .; saved tckt
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Apple Valley, MN 55124
Delton
Job Details: 06/08/2022
Found that compressor windings are open. Bad compressor. Fridge/freezer is at room temperature. Needs sealed system repair.; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHEM3AY56N/25
Near Minneapolis, MN 55406
Delton
Job Details: 06/08/2022
Dishwasher not draining. Found that drain line runs through the floor into basement then travels into wash room 20 feet away. Appears that something was stuck in drain tube because when i disconnected to check smaller run drain hose it did drain. I reattached the long drain and it now drains and dishwasher no longer has drain error. I informed customer that the setup they have is not per the specs of the manufacture and if happens again probably the same thing and to check drain hose in the basement.DIshwasher is draining and working good as Im here.
We serviced a
KENMORE REFRIGERATOR
Model 59678576802
Near Minneapolis, MN 55406
Delton
Job Details: 06/08/2022
"Found that compressor is not running, just buzzing and relay clicking. Customer approved estimate for start relay. Replaced relay, tested and compressor turns on and is starting to cool. Refrigerator is working good.; used 1 PRO41 () from stock"
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Saint Paul, MN 55116
Delton
Job Details: 06/08/2022
There was a firmware update for this dishwasher. I updated firmware and dishwasher is working. I ran diagnostics and all functions are running and working good.
We serviced a
LG REFRIGERATOR
Model LFC22740ST
Near Saint Paul, MN 55105
Delton
Job Details: 06/08/2022
"Found that there is a sealed system leak, only %10 frost pattern , seales system issue
We serviced a
LG WASHER FRONT LOA
Model WM2010CW
Near West Saint Paul, MN 55118
Delton
Job Details: 06/08/2022
"Found that hull sensor was bad and motor wouldnt turn. customer approved estimate. Replaced hull sensor, tested and washer is working good.; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RS696PXEB2
Near Maple Grove, MN 55311
Phillip
Job Details: 06/08/2022
I just handed the board to the customer. She said no reason to put it in.
We serviced a
KENMORE DISHWASHER
Model 66513073K212
Near Sartell, MN 56377
Seth
Job Details: 06/02/2022
Bad drain pump and no voltage from the main board.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3052TSA
Near Minneapolis, MN 55420
Delton
Job Details: 06/02/2022
"Found that igniter is not sparking, barely sparking when I try and ground it out. Ordering orifice assmebly for back right burner and rescheduling.; ordrd 1 316536610 (Back right orifice assmebly)"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Lakeville, MN 55044
Delton
Job Details: 06/02/2022
"Replaced console panel and wheels, tested and all buttons respond and rack no longer falls out and block the spray arm. Dishwasher is working good."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Otsego, MN 55301
Phillip
Job Details: 06/02/2022
I replaced the latch assembly today. I ran a diagnostic cycle and its working good.
We serviced a
SAMSUNG DISHWASHER
Model DMT300RFS/XAA
Near Eagan, MN 55122
Delton
Job Details: 06/02/2022
We serviced a
GE DRYER- ELECTRIC
Model GTDP220EF4WW
Near St. Cloud, MN 56301
Seth
Job Details: 06/02/2022
Customers complaint is it takes multiple cycles to dry. Upon arrival and inspection I found she had 1 mph of wind speed at the side of the house. I checked the back of the unit and she had over 20 mph but unit was blocked over 50% internally. I brushed the dryer out thoroughly gaining many miles per hour bill for labor. The dryer duct absolutely must be fixed before unit can be used or it could cause fire or further unit damage. The dryer is not working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNQ00
Near Sartell, MN 56377
Seth
Job Details: 06/02/2022
Icemaker does not work. The IR board has failed I quoted via bluebook with generic and oem.
We serviced a
MAYTAG RANGE- GAS
Model MGR8875WS1
Near St. Cloud, MN 56303
Seth
Job Details: 06/02/2022
"Bake not working. I replaced the failed flat ignitor, and tested. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS22HDHPNSR/AA01
Near Elk River, MN 55330
Matt
Job Details: 06/02/2022
"Customer complaint is, FRAMES OF SHELVES INSIDE OF FRIDGE ARE BROKEN. FF compartment top 2 shelves are broken, part number DA67-01929B, need 2. FF compartment top drawer shelf is broken, part number DA97-06440B. Bottom drawer has a small crack in it, part number DA97-06131P. Freezer top drawer shelf is broken, part number DA97-06137C. I attached pictures.. Thanks. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model PFE28PSKHSS
Near Osseo, MN 55369
Phillip
Job Details: 06/02/2022
I found frost build up all over the fresh food evaporator. When I removed the cover I found the defrost heater comes on in defrost but the evaporator fan does not when cycled. I defrosted the evaporator and replaced the fan. I also ran the firmware update. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
FISHER PAYKEL REFRIGERATOR
Model E522B
Near Minneapolis, MN 55418
Phillip
Job Details: 06/02/2022
I found both fans work when the doors are shut. The evaporator had ice around the sides and the return ducts were frosted over. I did see frost on the left side of the freezer door. I defrosted all the frost and advised the customer to make sure the freezer door can shut.
We serviced a
LG DRYER- ELECTRIC
Model n/a
Near Anoka, MN 55303
Matt
Job Details: 06/02/2022
This was a duplicate work order. They did not have 2 appliances to look at.
We serviced a
BOSCH DISHWASHER
Model SHX5AV55UC/01
Near Andover, MN 55304
Matt
Job Details: 06/02/2022
"Customer complaint is, E 25 WONT DRAIN OR START. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
UNKNOWN REFRIGERATOR
Model BFFD3622SS
Near Maple Grove, MN 55369
Matt
Job Details: 06/02/2022
"Customer complaint is, FRZ ICEMAKER I MAKING ICE BLOCK IN ICE BIN. Temperatures were at 0F In freezer. Inspected and found the ice bin is a solid block of ice. Removed ice maker and found one of the ice makers is completely full and is overflowing into the ice bin. I think the ice maker is not cycling properly. Needs a new ice maker assembly.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED70HEBW0
Near Albertville, MN 55301
Matt
Job Details: 06/02/2022
"Customer complaint is, WONT SPIN. Inspected and tested. Found the idler pulley is seized up. Installed new Idler pulley and tested. Dryer is working great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2LHEXTD10
Near Otsego, MN 55301
Matt
Job Details: 06/02/2022
"Customer complaint is, NOT COOLING-WONT HOLD TEMP & ITS LEAKING. Inspected and tested. Found the refrigerator was room temperature and nothing was running. The cold control has failed. Installed new cold control and tested. Refrigerator turned on and started cooling nicely. Refrigerator is now fixed. ; used 1 WP2198202 (COLD CONTROL) from stock"
We serviced a
JENN-AIR RANGE- GAS
Model JGS8850BDS
Near Minneapolis, MN 55429
Phillip
Job Details: 06/02/2022
I found the bake ignitor was weak. I replaced the bake ignitor and removed the door so the customer can clean it. The oven is heating good now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Maple Grove, MN 55311
Phillip
Job Details: 06/02/2022
The model and serial that WHE sent over was different from the fridge they have now. She said they got a new one a few years ago. I updated the mod and ser and took a pic. The tapping sound was from the back and stopped when I pulled it out a few inches. I found loose tape and the earring label was tapping against the back wall. I removed the loose tape and label. T
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE52M7750V/A3
Near Loretto, MN 55357
Phillip
Job Details: 06/02/2022
I replace both parts and cleaned the rollers the dryer seems to be working good now.
We serviced a
GE REFRIGERATOR
Model ZISB420DRI
Near Rockford, MN 55373
Phillip
Job Details: 06/02/2022
The unit was not cooling. I found the compressor not working but I was getting 120 to the inverter. I replaced the inverter board. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
LG RANGE- GAS
Model LDG4315BD/00
Near Inver Grove Heights, MN 55076
Delton
Job Details: 06/02/2022
"Was stuck relay, also replaced door switch that was ohm weird. Tested and no longer is lights always on. Range is working good.Parts were not listed on work order office must of ordered parts. Please bill out accordingly to where office ordered it from.; pckd up 1 Ebr80595308 (Control board) and 1 Ebr60663403 (Door switch), states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW1
Near Eden Prairie, MN 55346
Adam
Job Details: 06/02/2022
Unit was continuously dispensing water or ice. Disassembled dispenser and found there was a micro switch that was getting stuck. Replaced micro switch now unit turns off right away once you let go of the dispenser lever; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, MN 55347
Nate
Job Details: 06/02/2022
Not draining. No restrictions in drain line. Drain pump is bad. Part DD81-02150A.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4815EW1
Near Chanhassen, MN 55317
Adam
Job Details: 06/02/2022
Unit wasnt tumbling. Found the belt was belt off. Unit broke the belt and a roller was bad. And replaced parts. Also vacuumed unit. Now unit is working properly. ; used 1 4392065 (REBUILD KIT) from stock
We serviced a
GE REFRIGERATOR
Model CYE22TP4MBW2
Near Excelsior, MN 55331
Adam
Job Details: 06/02/2022
"Unit not dispensing ice. Found the water valve in back is working great. The one inside the door has failed. Also the door on the ice maker was frozen up. Need Door replacement for new seal. Also customer getting loud fan noise in fridge. Replaced fresh food evap fan. And now there isnt any loud noises coming from fan WR60X26866 fanWR49X38366 door kit replacement WR57X24974 3way door water valve ; used 1 WR60X26866 (FRESH FOOD FAN) from stock, ordrd 1 WR57X24974 (Valve) and 1 WR49X38366 (Door kit)"
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Rosemount, MN 55068
Delton
Job Details: 06/02/2022
Found that the filter was clogged with food/debris and having poor water pressure. I cleaned out filter but lower spray arm is clogged and warped a bit. Also a rack wheel plastic broke.Ordering parts and rescheduling.; ordrd 1 Wd22x10047 (Lower spray arm) and 1 Wd35x21041 (roller kit)
We serviced a
LG REFRIGERATOR
Model LMXS30796S/00
Near Mound, MN 55364
Adam
Job Details: 06/02/2022
Customer would get loud fan noise. Couldnt get the noise to happen for myself. Removed evap cover in the freezer and noticed the left corner by the ice fan was a big ice ball. Defrosted unit and now back to operating normally
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE4658AYW
Near Maple Plain, MN 55359
Adam
Job Details: 06/02/2022
Unit would shut off after 20 seconds. No matter what cycle I put it on. It would cut the power off completely on the display then reappear. Found that the control board is failing; ordrd 1 W10756689 (Board)
We serviced a
GE RANGE- DUAL FUEL
Model J2S9685EK1SS
Near Rosemount, MN 55068
Delton
Job Details: 06/02/2022
Found that oven is about 15-20 degrees hotter calibrating at 350 degrees. I reduced heat -15 degrees. The convection fan nut that hold fan in place has fallen off and cant be found. Also bottom drawer rear plastic support has broken and drawer is hard to open/close. Ordering parts and rescheduling.; ordrd 1 Wb02t10017 (Convection fan nut) and 2 Wb02x33180 (Bottom drawer rear support)s
We serviced a
KENMORE REFRIGERATOR
Model 106.594298
Near Rosemount, MN 55068
Delton
Job Details: 06/02/2022
Found that compressor is locked up. I even tried the beefy start relay and compressor did not turn over and just hummed. Verified that compressor is bad and would need sealed system repair.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model DU1148XTPB3
Near Rosemount, MN 55068
Delton
Job Details: 06/02/2022
"Found that motor is seized up and not running, also a lot of rusted bits coming from rack rusting out inside motor, possibility causing it to lock up. Are racks covered?motor/sump assmebly would need to be replaced if they wont cover racks. N?e autho#Motor/sump assmebly part# w10782773; upper rack wp8539214; lower rack w10161215; saved tckt"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NX58R5601SS/AA
Near Eagan, MN 55123
Delton
Job Details: 06/02/2022
"Front right two burners not igniting. Found that the orifices were clogged with gunk. Cleaned out burners, tested and all burners now ignite and are working good."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF365BTBGWR/A2
Near Long Lake, MN 55356
Adam
Job Details: 06/02/2022
Unit shakes when it spins. Put unit through test mode. Unit did shake until the front bearing set in place. Found that the front ball bearing were still good. Explain that its normal to shake.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AV/A2
Near Eden Prairie, MN 55347
Nate
Job Details: 06/02/2022
"Not draining. Not advancing through the cycles. Found the drain pump filter full of debris. Cleaned all the debris out. Ran on a quick wash, advanced all the way through. Runs great now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Minneapolis, MN 55438
Nate
Job Details: 06/02/2022
Leaking from the Diverter. Replaced a bad seal. No drips now. Runs great. If it leaks again in future it will need a new Diverter and seal. ; used 1 WPW10195677 (DIVERTER SEAL) from stock
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Minneapolis, MN 55439
Nate
Job Details: 06/02/2022
Dishwasher leaking from sump assembly. Ordered new one. Coming back to install. ; ordrd 1 11002716 (Sump repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Minneapolis, MN 55416
Nate
Job Details: 06/02/2022
"Replaced bad jazz board, unit running well now."
We serviced a
GE REFRIGERATOR
Model PSC25PSTASS
Near Saint Paul, MN 55104
Nate
Job Details: 06/02/2022
"The freezer side is 14? and the fresh food side is 43, even though they are set down to -6 and 35. Both evaporator fans are running, the condenser fan is running, but the evaporator has no frost on it. Informed the customer it has a sealed system issue."
We serviced a
UNKNOWN REFRIGERATOR
Model 0985390-05
Near Saint Paul, MN 55103
Nate
Job Details: 06/02/2022
Evap totally encased in ice. Steamed it all off. Evap fan running well. Bi metal tests good. Compressor running well. Found a bad heater. Control board is sending 120 to it but it doesnt come on.Needs a new heater. ; saved tckt
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4855HW1
Near Minneapolis, MN 55427
Nate
Job Details: 06/02/2022
"Leaking pretty bad. Found a large hole in the bottom right side of tub. Looks like the support rod busted through it. Quoted customer for the tub, W10371566, parts and labor and shipping. U18 labor is what BB says. Told customer theres oversized shipping so we would probably ship to them. They are going to talk it over."
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model EA2820WA
Near Minneapolis, MN 55430
Nate
Job Details: 06/01/2022
"Upon trying to replace belt, discovered that the motor shaft is totally rusted and corroded to the drain pump. Needs new motor and pump as well. Pump leaking. Customer buying a new washer."
We serviced a
KENMORE FREEZER
Model 253.118211
Near Roseville, MN 55113
Nate
Job Details: 06/01/2022
"Not cooling. Upon inspection saw that the compressor immediately started up and was running, but the condenser lines are broken down pretty bad and theres evidence of leakage. Compressor not cooling it down. Has a sealed system issue."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW2
Near Blaine, MN 55434
Matt
Job Details: 06/01/2022
"Customer complaint is, MAKES A WEIRD NOISE WHEN IT IS SPINNING & CLOTHES ARE STILL WET AT END OF CYCLE. Inspected and tested. Found the drive hub was stripped. Installed new drive hub and tested. Washer is working great. Washer is now fixed. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Bonifacius, MN 55375
Adam
Job Details: 06/01/2022
Unit had wrong drain hose installed and was leaking. Removed wrong hose and reconnect to food disposal. Now draining without any leaks ; used 1 8269144A (DRAIN HOSE EXTENSION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ05
Near St. Cloud, MN 56303
Seth
Job Details: 06/01/2022
Customer complains that there is a water discharge from the freezer into the fridge. Upon arrival and inspection I found the defrost drain had plugged in frozen up. I defrosted and installed a temperature probe and cleared out the water and cleaned the evaporator cover where paint was flaking off. I tested and watch the evaporator for 20 minutes and frosted up in eight minutes The sealed system looks great. The fridge is now fixed. Angie please send a paper receipt to the customer at home at the address listed thank you.; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
BOSCH DISHWASHER
Model SHX4ATF5UC/21
Near Saint Paul, MN 55108
Nate
Job Details: 06/01/2022
Still not staying latched. Installed new latch and support bar. Works well now.
We serviced a
KITCHENAID WASHER TOP LOAD
Model KAWS777EZ0
Near Saint Michael, MN 55376
Phillip
Job Details: 06/01/2022
"The washer would fill but then do nothing . I found the lid switch was broken and the agitator dogs. I replaced both parts. ; used 1 3949247V (LID SWITCH), and 1 80040 (DOGS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dayton, MN 55327
Phillip
Job Details: 06/01/2022
The freezer evaporator is not defrosting. I put into defrost and it started to defrost with no issue. The main board is bad. I ordered the board from Dey. ; ordrd 1 W11293378 (Board control)
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG517SIW0
Near Minneapolis, MN 55428
Phillip
Job Details: 06/01/2022
I found the belt tension spring had pulled through the motor bracket and the blower wobbles. Im ordering the bracket and blower wheel. Bracket 5304505075; ordrd 1 5304505075 (Bracket) and 1 5304513609 (Blower)
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW8530DAS
Near Plymouth, MN 55446
Phillip
Job Details: 06/01/2022
The customer said it was getting so hot on the top everything was burning. I verified the elements were good. I replaced the main control. The oven is working good now.
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Chanhassen, MN 55317
Adam
Job Details: 06/01/2022
Unit was leaking. Found on arrival the bottom of freezer was like an ice skating rink. Unit was draining properly. Put in defrost and steamed out ice. Then pulled fridge out on protective floor mat. And found the drain was plugged removed plug then unit was working fine. Everything is back in working order
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF328AAW/XAA
Near Minneapolis, MN 55415
Nate
Job Details: 06/01/2022
Leaking water when doing large loads. Has a bad bearing.
We serviced a
DACOR MICROWAVE
Model PCOR30S
Near Minneapolis, MN 55407
Nate
Job Details: 06/01/2022
"Not heating, main PCB is failing. Door switches are good. Microwave only draws 1/2 amp. Needs new PCB. 66660. NLA. DW can you try and find one? ; O-emld tckt"
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF172GDUX1
Near Minnetonka, MN 55345
Nate
Job Details: 06/01/2022
"Water filter broke, when they tried to install a new one. I got the broken pieces out of the filter head assembly, but the old water filter wouldnt go back in without breaking, and it doesnt seal. Needs new water filter head assembly, water filter and bypass. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Corcoran, MN 55340
Phillip
Job Details: 06/01/2022
I replaced the user interface panel. Its working good now.
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE5243DQB
Near Hopkins, MN 55305
Nate
Job Details: 06/01/2022
"Took apart washer because they are getting a lot of junk and stains on clothes. There was a large amount of black moldy build up on underside of ring, under the agitator, and cap. Cleaned it all out with beach water after soaking it in the tub. Told customer to also run affresh through 4 loads. Runs and agitates great. Dryer not drying clothes well and not advancing on sensor dry. With no clothes I got it to advance on sensor dry, temps between 150 and 180. Needs vent cleaned. Will let office know."
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FFLE3911QW0
Near Minneapolis, MN 55427
Nate
Job Details: 06/01/2022
"Replaced pressure sensor, user interface board, and motor control board. Still not working. Still wont go into test mode. Needs main PCB but on backorder."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45R6100AW/US
Near Blaine, MN 55449
Matt
Job Details: 06/01/2022
"Customer complaint is, NOT DOING ANYTHING, IS POWERING UP. JUST NOT RUNNING. Inspected and tested. Found the drain pump has failed. Ordered and installed new drain pump assembly and tested. Washer is working great. Washer is now fixed."
We serviced a
GE DRYER- GAS
Model DBXR463GG7WW
Near South Saint Paul, MN 55075
Delton
Job Details: 06/01/2022
"Found that the timer stem is broken and time knob is cracked. Also start switch is always on so dryer starts when shutting door. Timer was positioned to air dry. I manually turned it and it is heating.Ordering timer, knob and start switch and rescheduling.; ordrd 1 We4m519 (Start switch) and 1 We04x20415 (Timer) and 1 We1m654 (Timer knob)"
We serviced a
GE REFRIGERATOR
Model GYE22HMKNES
Near St. Cloud, MN 56301
Seth
Job Details: 06/01/2022
"I replaced the filter headman fold, cut out a king, and defrosted the waterline were headed froze in the left-hand side door. The unit now no longer legs and friends water was great pressure."
We serviced a
GE DRYER- GAS
Model GFD55GSSN0WW
Near Elk River, MN 55330
Seth
Job Details: 06/01/2022
No heat. Physically broken ignitor was found. Part is on order; ordrd 1 WE04X10183 (Flat ignitor)
We serviced a
GE REFRIGERATOR
Model GSS25GSHMCSS
Near Clear Lake, MN 55319
Seth
Job Details: 06/01/2022
Not making ice. I hooked up Nufi and found the system looked good. I physically inspected the ice maker and found it was unplugged. I restored plug and tested. The ice maker is now working great.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model n/a
Near Maple Grove, MN 55311
Phillip
Job Details: 06/01/2022
I found the front roller was bad. I replaced the roller assembly and vacuumed up all the lint and dust. I also oiled the rest of the rollers and idler. ; used 1 4581EL2002h (ROLLER) from stock
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBS305PDB6
Near Eden Prairie, MN 55347
Adam
Job Details: 06/01/2022
Pulled panel but found the control panel was still good the thermostat was bad replaced thermostat and oven kicked on. The temp button still didnt work. Will need to send that in for repair; states that autho needed
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF3
Near Saint Michael, MN 55376
Phillip
Job Details: 06/01/2022
The whole unit is not cooling. On my first visit I found the start device was bad. I replaced the start device and had to replace wires. One of the wire nuts I used had melted. I replaced all the connections to the start device. The compressor is running and its cooling now. No charge
We serviced a
FRIGIDAIRE RANGE- GAS
Model GLGF376DBF
Near South Saint Paul, MN 55075
Delton
Job Details: 06/01/2022
"Found that front 2 burners wont ignite. Found that the gas orifices were dirty and clogged. Cleaned out burners, tested and all burners ignite and is working good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV155CTF
Near Saint Paul, MN 55123
Delton
Job Details: 06/01/2022
"Found that microwave has bad microswitch. I believe that it is just a bad part, latch holder is fine and all other functions so i dont believe that it needs the other kit and just a new microswitch, which is one of the parts i replaced last time.If problem continues past this time then i would order and install choke kit part# 5304523456Since it was only 2 weeks past 60 day warranty i called PW and he approved to refund the trip charge, when the customer signs up. Customer said he will sign up for the protection plan.; used 1 MICRO8 (1/4' MICROSWITCH) from stock, states that autho needed"
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model GLWS1233AS2
Near Farmington, MN 55024
Delton
Job Details: 06/01/2022
"Replaced front legs, tested and no longer vibrates loudly and is balanced. Washer is working good."
We serviced a
GE RANGE- ELECTRIC
Model J2B918SEK3SS
Near Minneapolis, MN 55439
Adam
Job Details: 06/01/2022
Installed board from last diagnosis. Set clock for customer and tested all cycles and everything worked as it should.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCC151GSS1
Near Minneapolis, MN 55439
Adam
Job Details: 06/01/2022
Unit is making loud noise when going up. Replaced switch and gear case. Noise got better but found the the on and start switch gets stuck will need another part675382 switch. ; schdld next appmnt for 6/7 TUE !
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960UG
Near Lakeville, MN 55044
Delton
Job Details: 06/01/2022
"Replaced water wall motor assembly, tested and dishwasher starts and is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Lakeville, MN 55044
Delton
Job Details: 06/01/2022
"Replaced parts listed, tested and is now draining correctly and should no longer have water and frost build up. Refrigerator is working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AW0A
Near Burnsville, MN 55337
Delton
Job Details: 06/01/2022
Dishwasher not draining. Found that drain hose was going to a smaller copper tube then to drain. Not sure why it was installed that way. I ran drain hose directly to garbage disposal and dishwasher is draining and working good.
We serviced a
BOSCH MICROWAVE
Model HMB57152UC/05
Near Ham Lake, MN 55304
Matt
Job Details: 06/01/2022
"Customer complaint is, SPARKING. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Installed new magnetron and wave guide cover. Tested microwave and its working great. Microwave is now fixed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Andover, MN 55304
Matt
Job Details: 06/01/2022
"Customer complaint is, MICROWAVE IS SPARKING AND FIRE. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Part numbers are W10818686 and W11197783. This is a convection microwave, so Im going to need a second guy on my return trip. . ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS5
Near Elk River, MN 55330
Matt
Job Details: 06/01/2022
"Customer complaint is, THINKS HAS POWER BUT CONTROL PANEL ISNT RESPONDING. Inspected and tested. Found the main board has failed. Part on order. ; ordrd 1 W10866118 (Main board)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1010XTXQ2
Near Otsego, MN 55330
Matt
Job Details: 06/01/2022
"Customer complaint is, NOT WORKING AT ALL AND NO POWER. Customer also said its not drying on the top rack. Inspected and tested. Found the cord was unplugged behind the dishwasher. Plugged in and tested. Ran dishwasher through diagnostics cycle and everything was working great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RFF
Near Cold Spring, MN 56320
Seth
Job Details: 06/01/2022
Makes 3 noises and runs constantly. First noise is gas expansion noise in the fresh food section maybe moisture in the sealed system. Second is compressor start up knock metal on metal. Third is compressor at shut down metal on metal. The compressor is the culprit. The second and third noises will not go away and failure is eminent. I recommend she gets an EPA certified refrigeration technician on-site to replace the dryer and compressor. It is possible there is a small refrigeration leak and this is part of the gas expansion noise but this is outside my expertise it would have to be addressed by a EPA certified technician. I was physically able to confirm all three noises two of which will lead to the refrigeration sealed system failing.
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, MN 55305
Adam
Job Details: 06/01/2022
Customer was getting a door error code everytime they were using it. The lady who used it this morning got it to work. Was working for myself also. Hooked up SmartHQ there was some door lock codes that were from a day ago. Went through the test and everything is working. No codes came up from going through the service test.
We serviced a
KENMORE RANGE- ELECTRIC
Model FFEF3011LBD
Near Hopkins, MN 55305
Nate
Job Details: 05/30/2022
Bake and broil not working. Found a bad main PCB. Replaced that and the overlay. I replaced the EOC and it bakes great now.
We serviced a
BOSCH DISHWASHER
Model n/a
Near Minneapolis, MN 55422
Nate
Job Details: 05/30/2022
Not draining and giving E25 error. Found glass stuck in the drain pump. Cleaned glass out. Drains great now. No errors.
We serviced a
FRIGIDAIRE STACKED WASHER
Model FEX831CS0
Near Minneapolis, MN 55414
Nate
Job Details: 05/30/2022
"Not spinning or agitating, motor running but transmission which is rusty isnt turning, sounds horrible. Lots of grinding. Needs new transmission. Pully and belt fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Saint Paul, MN 55103
Nate
Job Details: 05/30/2022
Replaced bad sump/motor assembly. Runs and circulates great now. LM on voicemail of owner to call back and make the payment.
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Inver Grove Heights, MN 55076
Nate
Job Details: 05/30/2022
"Gives a UE error almost every time they run it now. Cant get it to go into test mode. Reading on forum on appliantology this is indicative of a bad main PCB, but also ordered new control panel since some buttons seem non responsive. Ran washer on a drain and spin, transmission sounds good. No evidence underneath of it being bad. ; ordrd 1 EBR81634305 (PCB main) and 1 AGL75452910 (Control panel)"
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA/01
Near Minneapolis, MN 55424
Nate
Job Details: 05/30/2022
"Water flooded their basement after running a wash cycle. Upon inspection I found the filter wasnt screwed in all the way, and also lots of sand in the threads. Cleaned the sand out, and screwed it in all the way. Also cleaned dog hair off the bottom of the door and showed customer how water was wicking down the front because of the hair. Runs great now, no leaks."
We serviced a
BOSCH DISHWASHER
Model SHU5315UC/U06
Near Excelsior, MN 55331
Nate
Job Details: 05/30/2022
"Leaking, dripping from front right corner. I ran it for 20 minutes and it started dripping. They use an eco friendly detergent, and it suds up a ton. Recommended switching detergent, but ordered the gasket and bottom door gasket. Coming back Friday to install unless it doesnt leak after they switch detergent. In that case they will call us to let us know we dont need to come back out and change the seals., ordrd 1 00263096 (Door seal) and 1 00298534 (Bottom door seal)"