Service History 62 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Big Lake, MN 55309

Matt

Job Details: 06/15/2021

"Customer complaint is, NOISE IS COMING FROM SAME PLACE TECH INSTALLED FAN. Inspected and tested refrigerator. Found the fan for the drawer damper assembly is making a lot of noise. Needs a new damper fan assembly. Quoted customer $260. to install new damper fan assembly. Customer approved repairs. Installed new damper assembly and tested. Fan sounds great now. Refrigerator is now fixed."

We serviced a

KENMORE RANGE- GAS

Model 790.7343331

Near Monticello, MN 55362

Matt

Job Details: 06/15/2021

"Customer complaint is, OVEN NOT IGNITING. Inspected and tested. Found the ignitor has failed. . to install new ignitor. Customer approved repairs. Installed new ignitor and tested. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE WASHER TOP LOAD

Model WCRE6270D1CC

Near Plymouth, MN 55446

Seth

Job Details: 06/15/2021

Leaking found abnormalities in the tub molding and a leaking gasket. Part on order; ordrd 1 WH1X2729 (Gasget)

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6893279

Near Plymouth, MN 55446

Seth

Job Details: 06/15/2021

"Door pops open during drying cycle. The hinges are new previously replaced by another contractor. The door and front panel are sprung that is why it will not close properly. Part is. 279659- panel, 697655 - door; saved tckt"

We serviced a

GE MICROWAVE

Model PEB7226SF2SS

Near Minneapolis, MN 55447

Seth

Job Details: 06/15/2021

"Customer complains the microwave does not heat. Upon arrival and inspection I found the microwave does not heat unless you hit it during operation and then it starts.."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB300WQ1

Near Minneapolis, MN 55426

Seth

Job Details: 06/15/2021

Leaking. Failed bearing and seal.; used 1 W10435302 (CABRIO BEARING KIT) from stock

We serviced a

GE DISHWASHER

Model GDWF160V40SS

Near Minneapolis, MN 55441

Seth

Job Details: 06/15/2021

Not cleaning. Failed circulation pump was found I quoted via blue book. Part is order.; ordrd 1 WD26X10053 (Pump asm)

We serviced a

GE DISHWASHER

Model GDF620HGJ2BB

Near Minneapolis, MN 55412

Seth

Job Details: 06/15/2021

"Wont fill only tries to drain consistently. The flood switch arm was failed I replaced it, but unit would not drain the pump was burned out. Part is on order.;"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDX655DW1

Near Maple Grove, MN 55369

Seth

Job Details: 06/15/2021

Loud during tumble. I found 2 rocks in the felt seal. I removed them and tested the dryer now fixed.

We serviced a

MAYTAG REFRIGERATOR

Model MZD2665HEQ

Near Apple Valley, MN 55124

Delton

Job Details: 06/15/2021

Leaking from fridge side and will eventually leak onto floor. Found that customer had Britta filter on the shelf that had a small crack (see picture) and was leaking on the shelf and then down the back wall onto bottom of fridge. I showed customer. Tested all other functions and fridge and is workin good.

We serviced a

GE DISHWASHER

Model GDF510PSJ2SS

Near Otsego, MN 55330

Phillip

Job Details: 06/15/2021

The dishwasher is not heating or drying. I put into diagnostics and it would not heat . I removed the wire from the flood sensor and it would now heat. I replaced the sensor and now it heats on all cycles. ; used 1 WD21X10519 (FLOAT SWITCH) from stock

We serviced a

BOSCH DISHWASHER

Model SHE53T55UC/01

Near Burnsville, MN 55306

Delton

Job Details: 06/15/2021

"Replaced door spring skit, tested and dishwasher door opens and closes and no longer falls open. Dishwasher is working good."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45H6300AG/A2

Near Burnsville, MN 55337

Delton

Job Details: 06/15/2021

Found that water hoses were hooked up incorrectly. Switched hoses and is now correct temperatures hoses hooked up. Washer is working good.

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model GLER341AS2

Near Minneapolis, MN 55420

Delton

Job Details: 06/15/2021

"Making scraping/thumping noise. Found that the rear bearing is worn also start knob is cracked and slips when turning start knob. Replaced parts, tested and no more thumping. Dryer is working good.; used 1 5303281153 (REAR BEARING KIT), and 1 WH1X2721 (KNOB) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.729092

Near Minneapolis, MN 55411

Nate

Job Details: 06/15/2021

"Icemaker not working. Water was turned off to water valve in back. When I turned water on under sink, it sprayed out of a cracked water valve. Icemaker cycled, but couldnt fill because water was off. Replaced bad valve today. Cycled Icemaker, it filled with water. No leaks. Runs great."

We serviced a

GE REFRIGERATOR

Model GFSL6KKALS

Near Eden Prairie, MN 55344

Paul

Job Details: 06/15/2021

"Complaint was unit not making ice, Needs a new icemaker customer declined repair and said hes already had icemaker out and can replace himself."

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR4634EQ0

Near Minneapolis, MN 55422

Nate

Job Details: 06/15/2021

"Dryer not heating. Cleaned out internal venting, and replaced a bad thermal fuse. Heats great now. 28 mph behind dryer, 25.5 outside. Good venting.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

FRIGIDAIRE RANGE- GAS

Model PLGS389ECD

Near Monticello, MN 55362

Matt

Job Details: 06/15/2021

"Customer complaint is, NOT HEATING PROPERLY. Inspected and tested. Found the bake ignitor has failed. Installed new ignitor and tested. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE DRYER- GAS

Model n/a

Near Minneapolis, MN 55423

Delton

Job Details: 06/15/2021

"Squeaking caused by worn out glides. Customer approved estimate. Replaced guide and cleaned out inside dryer customer cleaned out rodent juices. Tested and dryer quiet, heating and workin good.Note: ticking is caused by metal expanding and contracting. Dryer is workin good.; used 2 WE1M1067 (GREEN GLIDE) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FPHD2491KF0

Near Minneapolis, MN 55419

Delton

Job Details: 06/15/2021

"Customer says will see water on bottom of dishwasher and leaks. I ran normal cycle for 30 minutes and found no leaks and dishwasher drains and is working good as Im here. I was not able to find any issues, maybe intermittent issue or i explained that if garbage disposal backs up dishwasher can suck water back in and overfill causing the appearance of no drain and cause leaking.Customer will keep an eye on it and will call back if further issues."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NW0A

Near Minneapolis, MN 55406

Delton

Job Details: 06/15/2021

"Replaced hinges, springs and links, tested and door now opens slowly and is even. Dishwasher is working good."

We serviced a

KENMORE DISHWASHER

Model 665.160224

Near Minneapolis, MN 55417

Delton

Job Details: 06/15/2021

"Dishwasher will stop mid cycle and blink 7 times (heater error) found that control board is bad and has burn spot and not sending power to heater. Heater ohms out good. Needs new control board. Part is discontinued NLA wp8564547; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45M5500APA5

Near Minnetonka, MN 55345

Paul

Job Details: 06/15/2021

"Complaint was unit not going through cycle. Need motor control and Washer Motor Rotor Position SensorAccording to STG and wire if diagram this unit has a motor control board, separate from the main control, but there is nothing listed on parts website, quote for motor control and Washer Motor Rotor Position Sensor, ; saved tckt"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000BW0

Near Hopkins, MN 55343

Paul

Job Details: 06/15/2021

"Complaint was unit very loud, Needs a bearing kit installed. Need 2 time slots. ; used 1 W10435302 (CABRIO BEARING KIT) from stock"

We serviced a

GE MICROWAVE

Model JVM3160DF4WW

Near Minneapolis, MN 55410

Paul

Job Details: 06/15/2021

"Complaint was unit popping the breaker Needs switches and holder. ; used 3 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock, ordrd 1 WB06X10610 (Holder)"

We serviced a

WHIRLPOOL RANGE- GAS

Model MISSING

Near Champlin, MN 55316

Phillip

Job Details: 06/15/2021

"I looked all over for the model and serial number but could not find it. The gas line is hard pipe so no way to pull it out without disconnecting all the gas. The bake ignitor was weak. I replaced the ignitor and its working good. ;, used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SIEMENS WASHER FRONT LOA

Model WFXD8400UC/01

Near Minneapolis, MN 55443

Phillip

Job Details: 06/15/2021

"The complaint was it moves in spin and does not drain all the water out the clothes. I ran the washer empty on a spin and the bearing makes a loud growl noise and the is a high pitch squeal in the begging of the spin. The door is also hanging by a thread. The door is all cracked and only being supported by the top support. I cleaned the drain tarp but the washer is still loud in the spin cycle. The drain pump is fine. The shocks and struts are good. The customer sis sits fine on a real small loud bu a medium size to large and its very loud when it spins. Its going to need the rear tub, basket, door assembly and door support. Door assembly 00241766Drum 00241098Rear tub ??????Door support 00651004; snapped 7 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NQ1A

Near Minneapolis, MN 55445

Phillip

Job Details: 06/15/2021

"I replaced the drain hose and reinstalled the dishwasher. I ran it and checked for leaks. All good no leaks. Please call customer to collect payment. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800BQ1

Near Minneapolis, MN 55428

Phillip

Job Details: 06/15/2021

The drain pump was locked up and it would not drain. I replaced the drain pump. I checked for leaks and did not find anymore.

We serviced a

KENMORE REFRIGERATOR

Model 253.6041261

Near Maple Grove, MN 55369

Phillip

Job Details: 06/15/2021

"I replaced the door gasket, both bins and the deli cover. Tested good."

We serviced a

GE MICROWAVE

Model JVM6175BL1TS

Near Hanover, MN 55341

Phillip

Job Details: 06/15/2021

I replaced the magnetron. Tested the microwave several times and its heating good now.

We serviced a

KENMORE REFRIGERATOR

Model 106.525521

Near Albertville, MN 55301

Phillip

Job Details: 06/14/2021

The start device was shorted out. I replaced the start device on the compressor. The compressor started right up and is cooling . Advised the customer to let cool for 24 hours before putting food back in. ; used 1 8201786 (START DEVICE- USE PR041) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM2

Near Otsego, MN 55301

Phillip

Job Details: 06/14/2021

The display was flashing. I replaced two capacitors on the main control. Its working good now. ; used 2 CAP-BOARDREPAIR (BOARD REPAIR CAP) from stock

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6091299

Near Minneapolis, MN 55446

Phil

Job Details: 06/14/2021

"The dryer is dead. If the customer pushes the start buton, nothing happens. The door switch looked good and sounded good. I am guessing the fuse on the blower housing it out. Part number is WP3390719. (by FW)"

We serviced a

GE WASHER TOP LOAD

Model WDRR2500K3WW

Near Becker, MN 55308

Phil

Job Details: 06/14/2021

The customer said the washer is overflowing. It just continues to fill with water. They cleaned out the pressure hose but not the opening to the tub. I suspect the tub opening to the pressure sensor is the issue. We stock the pressure hos if need be. Part number is WH41X365

We serviced a

KENMORE DRYER- ELECTRIC

Model 417.880527

Near Loretto, MN 55357

Phil

Job Details: 06/14/2021

"The dryer runs and heats but does not tumble. Unit needs a new belt. We stock the belt, part number is 134503600."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA45M7050AW/A4

Near Eden Prairie, MN 55347

Phil

Job Details: 06/14/2021

The washer leaked a lot of water and was noisy. They eventually got a 4C error code indicating it was not filling with water. I think it was filling but it was all running out of the unit from what the customer described. I didn't have them run it. This unit is not affected by the recall. (by FW)

We serviced a

KENMORE REFRIGERATOR

Model 106.525521

Near Albertville, MN 55301

Phil

Job Details: 06/14/2021

The unit is room temp in both compartments. Both controls were set to the coldest setting. the fan in the freezer was running. It appears this needs a relay on the compressor. (by FW)

We serviced a

GE DRYER- ELECTRIC

Model GTDP190GD6WS

Near Minneapolis, MN 55427

Phil

Job Details: 06/14/2021

The dryer would not tumble and the motor would just hum. The customer started it and gave the drum a boost and now it tumbles OK. I ordered a motor. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS39EHSB3

Near Minneapolis, MN 55406

Nate

Job Details: 06/14/2021

Compressor runs and then pops and stops. Fridge warm. Found a bad start relay. Replaced with URc0410 and it runs great now. Told customer to give it 24 hours until totally cool. ; pckd up 1 URc0410 (Shock start relay)

We serviced a

GE RANGE- GAS

Model JGBP28DED2WH

Near Minneapolis, MN 55407

Nate

Job Details: 06/14/2021

"Oven not igniting. Even though igniter is getting 120 V it does not ignite. It does not glow. Picked up a stock ignitor that I did not have in my vehicle, installed it, and it works great now.; used 1 4342528 (ROUND OVEN IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4950XW3

Near Minneapolis, MN 55411

Nate

Job Details: 06/14/2021

"Washer not going through a cycle. Put in test mode and it said the only error was a long fill. Checked waterlines coming to washer and no cold water coming in. Cold water was turned off at faucet. Turned cold water on, then when I put in test mode, it fills great. Door latch locks great. Put on a quick wash, and it washed great. Went all the way through."

We serviced a

GE REFRIGERATOR

Model GSL25JFXLLB

Near Minneapolis, MN 55446

Phillip

Job Details: 06/14/2021

The evaporator was completely covered in frost. I found that the defrost heater was bad. I replaced the heater and defrosted the evaporator coil. Advise the customer to give it 24 hours to be back to normal.; used 1 WR51X10055 (DEFROST HEATER) from stock

We serviced a

AMANA RANGE- GAS

Model ARGS7650WW

Near Minneapolis, MN 55427

Nate

Job Details: 06/14/2021

"Oven not igniting. Found a bad ignitor as PW diagnosed. Replaced, ignites and heats great now.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE RANGE- ELECTRIC

Model JB655DK1BB

Near Burnsville, MN 55337

Delton

Job Details: 06/14/2021

Replaced burner and switch. Tested and burner now heats fully and is working good.; pckd up 1 Wb24x25013 (Dual infinite switch)

We serviced a

LG DISHWASHER

Model LDF7551ST

Near Hanover, MN 55341

Seth

Job Details: 06/14/2021

"Not draining and getting error code. Customer had unit uninstalled when I arrived. Failed drain pump,was found part is on order; ordrd 1 ABQ73503004 (Pump)"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED577QTQ0

Near Champlin, MN 55316

Seth

Job Details: 06/14/2021

"Failed door switch lights,dont work and wont stop when the door is open. I swapped the switch and tested. The dryer is now fixed.; used 1 WP3406107 (DOOR SWITCH) from stock"

We serviced a

GE REFRIGERATOR

Model GTE18ETHLRWW

Near Minneapolis, MN 55428

Phil

Job Details: 06/14/2021

The fridge is really loud but has always cooled OK. It sounds like a bad condenser fan. I ordered a new fan motor. (by FW)

We serviced a

LG DISHWASHER

Model LDF7561ST

Near Big Lake, MN 55309

Matt

Job Details: 06/14/2021

"Customer complaint is, NOT CLEANING WELL. Inspected and tested. Found the filter was plugged solid. Quoted customer $75. to clean out filter and test dishwasher. Customer approved repairs. Cleaned out filter and tested dishwasher. Dishwasher is working great. Dishwasher is now fixed. "

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWZ600TW02

Near Minneapolis, MN 55443

Seth

Job Details: 06/14/2021

Customer complaints at the front load washing machine continually fills to the point where it runs out the dispenser. Upon arrival and inspection I found a lot of rub damage to components. I checked the rear main bearing and found 1/4 inch slop in the bearing it has failed and caused a hole to be rubbed in the side of the water pressure hose. Please call into authorizations for the repair not possible unless rear main bearings are repaired.; saved tckt

We serviced a

AMANA RANGE- GAS

Model AGR5725RDB

Near Minneapolis, MN 55443

Seth

Job Details: 06/14/2021

Customer complains that the range is not lighting consistently. Upon arrival and inspection I found the bake igniter was very slow. Replaced the slow igniter and tested.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model A510A1

Near Plymouth, MN 55446

Nate

Job Details: 06/14/2021

"Lots of oil leaking through transmission. It shakes bad and shrieks. Needs new transmission and pads, gearcase is NOLA. Not covered by home smart.Please submit for Replacement help Angie.; saved tckt , states that autho needed"

We serviced a

LG DISHWASHER

Model LDF6810ST/02

Near Big Lake, MN 55309

Matt

Job Details: 06/14/2021

"Customer complaint is, LEAKING. Inspected dishwasher and found the drain hose is split open. Installed new drain hose and tested. Dishwasher is now fixed. used 1 AEM69493807 (DRAIN HOSE) from stock"

We serviced a

GE RANGE- ELECTRIC

Model PS978ST1SS

Near Minneapolis, MN 55446

Nate

Job Details: 06/14/2021

"The daughter board is receiving 240 volts but not sending voltage to bake and broil element. They are certain that the daughter board is bad. I ordered one. There is a small chance the main board WB27T11299 isnt sending the dc voltage to the daughter board to close the relays, but that part is not available anywhere. I will replace the daughter board, and if it still doesnt work, we will need to track down the main board, as that is the only other part that would be failing. Unless you want to try and track one down. I replaced it before though 4 months ago so Im also pretty certain it is not failing, which is in line with what GE helped me determine.; ordrd 1 WB27T11355 (Daughter board)"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Edina, MN 55435

Delton

Job Details: 06/14/2021

"Replaced door gasket, tested, dishwasher ran 20 minutes and no leaks. Working good as Im here. If problem continues, will need to order bottom door gasket. (Which is part of door)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF6A

Near Minneapolis, MN 55445

Seth

Job Details: 06/14/2021

Customers complaint is they had a water leak of unknown origin. Customer noted water seem to be backing up from the sink into the dishwasher. Upon arrival and inspection I found it was no high loop installed or siphon break. I installed a halo per manufactures recommendation Height and tested the dishwasher. Dishwasher was missing the newly updated splash shield guards for the side I install those. I watch for a whole rinse cycle.; used 1 154701001 (SPLASH SHIELD KITS) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Minneapolis, MN 55422

Seth

Job Details: 06/14/2021

I replaced the field float switch and tested the dishwasher. Its now fixed

We serviced a

LG WASHER FRONT LOA

Model WM2010CW

Near Minneapolis, MN 55408

Delton

Job Details: 06/14/2021

"Replaced door boot spring on outside, tested and gasket is secure and washer is working good."

We serviced a

KENMORE DISHWASHER

Model 587.152339

Near Minneapolis, MN 55406

Delton

Job Details: 06/14/2021

"Replaced drain pump, tested and dishwasher runs quiet and no longer making loud noise when draining. Dishwasher is working good."

We serviced a

AMANA REFRIGERATOR

Model ARS9168AC

Near Eagan, MN 55121

Delton

Job Details: 06/14/2021

"Found that the defrost bi metal is bad and not defrosting and not turning on evaporator fan. Replaced bi metal, tested and is defrosting and evaporator fan is running. Refrigerator is cooling and working good.; used 1 WP10442411 (DEFROST BIMETAL) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Eagan, MN 55122

Delton

Job Details: 06/14/2021

"Dishwasher trying to drain but pump just buzzing and not running. Found debris in drain pump that damaged drain pump. Replaced drain pump, tested and dishwasher drains and is running good.; ordrd 1 Wpw10531320 (Drain ump)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU943PWKQ0

Near Minneapolis, MN 55446

Seth

Job Details: 06/14/2021

Not working. Kinked Drain hose issue was found I freed up the float and unkinked the supply line the dishwasher tested 2 times perfect.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW1

Near Minneapolis, MN 55442

Phillip

Job Details: 06/14/2021

I replaced the agitator and the bolt. The agitator sits nice and flat.

We serviced a

LG RANGE- GAS

Model LRG3081BD/01

Near Rockford, MN 55373

Seth

Job Details: 06/14/2021

Customers complaint with the range is that it doesnt heat. Upon arrival an inspection I found the igniter had failed. I replaced the igniter and tested. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

MAYTAG DRYER- GAS

Model MGD6400TQ0

Near Plymouth, MN 55441

Nate

Job Details: 06/14/2021

"Dryer not heating. Found a bad thermal fuse. Replaced, vacuumed out dryer, oiled rollers, runs great now. 29 mph behind dryer. 13 outside. Told customer they have to clean vent before using on heated dry.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

LG DRYER- ELECTRIC

Model UNAVAILABLE

Near Maple Grove, MN 55369

Phillip

Job Details: 06/14/2021

"The dryer does not heat at all. I found the red L2 wire on the power cord was burn off. I replaced the power cord and repaired the wire. Its heating good now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock"

We serviced a

FRIGIDAIRE DRYER- GAS

Model FRG5711KW0

Near Dayton, MN 55327

Phillip

Job Details: 06/14/2021

The customer said the dryer takes extra cycles to dry the clothes. The air flow outside was 18.5 mph. The dryer heats to 190 on high. I let cycle 8 times and was cycling good. I replaced the coils and shortened the dryer vent. I also cleaned the lint screen and cleaned the lint off the back of the dryer. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

FRIGIDAIRE STACKED WASHER

Model FFLE3900UW3

Near Rogers, MN 55374

Phillip

Job Details: 06/14/2021

I replaced the main control board. I ran a rinse spin and its working good.

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE595R0ABSR/AA

Near Elk River, MN 55330

Matt

Job Details: 06/14/2021

"Customer complaint is, MAKING WHIRLING NOISE & OVEN LIGHT DOSENT ALWAYS TURN ON EACH TIME WHEN OPEN- WONT HOLD TEMP. Inspected and tested oven. Everything was working great. Light switch was responding good, convection fan sounded good and heat was cycling great. Oven is operating normal for me."

We serviced a

GE REFRIGERATOR

Model GDS20KCSAWW

Near Minneapolis, MN 55420

Paul

Job Details: 06/14/2021

Complaint was unit not making ice. Customer declined repair. Will buy bagged ice and save for new fridge.

We serviced a

WHIRLPOOL RANGE- GAS

Model SF262LXSQ0

Near Minneapolis, MN 55409

Paul

Job Details: 06/14/2021

Complaint was unit smells No failure found. Lights great.

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Minneapolis, MN 55427

Paul

Job Details: 06/14/2021

"Complaint was unit not starting cycle Needs new main board, ordered part. ; ordrd 1 WD21X24901 (Main board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Mound, MN 55364

Paul

Job Details: 06/14/2021

"Complaint unit is freezing in middle on top shelf, All cold air comes in from freezer in middle of top shelf. And it was covered by food. Told customer not to put food in front of vent and told her that top shelf will always be colder. No failure found."

We serviced a

GE WASHER FRONT LOA

Model GFWN1100H1WW

Near Otsego, MN 55330

Matt

Job Details: 06/14/2021

"Customer complaint is, start button is broken. To get the unit to work you just remove button so they can reach in and press start. Customer wanted me to just remove button. I removed button and tested. Washer is now fixed."

We serviced a

JENN-AIR RANGE- GAS

Model JGS8850BDB

Near Chaska, MN 55318

Paul

Job Details: 06/14/2021

Installed igniter issue fixed. ; used 1 12400035 (IGNITER) from stock

We serviced a

LG COOKTOP- ELE

Model LSSE3026ST

Near Eden Prairie, MN 55347

Paul

Job Details: 06/14/2021

Installed coupler Dana ordered No notes left by parts team for what they quoted customer I charged them part price that was in the system and labor from blue book. Issue fixed.

We serviced a

GE DRYER- ELECTRIC

Model DCL333EA0WW

Near Eden Prairie, MN 55347

Paul

Job Details: 06/14/2021

Installed handle issue fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2200XTSS1

Near Eden Prairie, MN 55347

Paul

Job Details: 06/14/2021

"Complaint was unit not washing as well as the one in there old home/ and door not closing properly. Dishwasher is washing fine but its a base unit with plastic tub and they just moved in. So not used to the lower end plastic tub model. Door issue is because of mounts in the granite countertop. Not an issue we can fix needs a handy man, not covered."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVB00

Near Rogers, MN 55374

Matt

Job Details: 06/14/2021

"Customer complaint is, 2 of the control panel button is not working. Inspected and tested. Found that the three middle buttons dont work. Took apart and found a plastic tab had fallen out of place. Fixed tab and reassembled. Buttons are working great now. Refrigerator is now fixed."

We serviced a

LG DISHWASHER

Model LDT5665ST

Near Albertville, MN 55301

Matt

Job Details: 06/14/2021

"Customer complaint is, EC PE TRIES TO DRAIN ONE LED ID FLASHING RED- CANT START ANY CYCLE TO START WASHING DISHES. Inspected and tested. Found there is water in the pan underneath the dishwasher tripping the float. Vacuumed out water and ran dishwasher for almost a half hour. Never saw it leak. Dishwasher is not actively leaking for me."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH0

Near Rogers, MN 55374

Phil

Job Details: 06/11/2021

"6/11/21 16:30: PW rspndd 6/11 FRI, The dishwasher will complete a cycle and none of the buttons will respond. They will reset a breaker and then the dishwasher will go through one more cycle. Ordered a touchpad and main board."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FPGF3077QFB

Near Saint Michael, MN 55376

Matt

Job Details: 06/11/2021

"Customer complaint is, RANDOMLY MAKES BEEPING NOISE, RESET BREAKER, STILL BEEPS. Inspected and tested range. Found the oven meat probe was shorted out and the oven thought it was plugged in. Disconnected probe and it stopped beeping. Customer is okay with just leaving it unplugged, because they dont use it anyway according to the customer."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC350AW0

Near Osseo, MN 55311

Phillip

Job Details: 06/11/2021

"The machine had the Actuator error. I took the washer back to replace the actuator and found the gear case is leaking all the oil and theres oil all over the belt pulley the motor and the shifter. cust declined new gearcase ; used 1 WPW10006355 (ACTUATOR) from stock,"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model TAWS700RQ1

Near Albertville, MN 55301

Phil

Job Details: 06/11/2021

The washer is leaking by the rear left foot but only appears to be leaking when it fills with water.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW03

Near Eagan, MN 55121

Phil

Job Details: 06/11/2021

The filter light is on and the filter needs to be replaced. Helped the customer replace the filter and reset the light. (by FW)

We serviced a

GE WASHER TOP LOAD

Model GTWN5250D0WW

Near Chaska, MN 55318

Phil

Job Details: 06/11/2021

The washer is banging a lot. The just moved the washer from California and the whole tub assembly is off. It appears on os the suspension rods is disconnected. (by FW)

We serviced a

KENMORE DISHWASHER

Model 665.13893K801

Near Minneapolis, MN 55410

Phil

Job Details: 06/11/2021

The dishwasher has a 7 blink error code indicating the heater is not working. The heater looks terrible. This unit takes heater- W10518394. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800BQ1

Near Minneapolis, MN 55428

Phil

Job Details: 06/11/2021

The customer washer a rug and the machine would no longer drain. We put it on a drain cycle and it just had a mild hum noise. Ordered a new drain pump. They mentioned they had some water under the machine as well.

We serviced a

KENMORE RANGE- GAS

Model 790.7233301

Near Minneapolis, MN 55419

Phil

Job Details: 06/11/2021

The oven does not bake. The broiler and cooktop works great. Unit needs a new igniter.

We serviced a

MAYTAG RANGE- ELECTRIC

Model MES5775BAF

Near Becker, MN 55308

Matt

Job Details: 06/11/2021

"Customer complaint is, TRIPLE BURNER IS HAVING ISSUES. Inspected and tested. Found the inside single burner on the triple burner has failed. Needs a new element. Part number W10823719. "

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFHF3047LSF

Near Mound, MN 55364

Seth

Job Details: 06/11/2021

"Not heating, failed ignitor was replaced. I tested the range it is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Maple Grove, MN 55369

Phillip

Job Details: 06/11/2021

"The customer said the dishwasher will shut down during the cycle. I found the lower rack was in backwards. The filter was also dirty. The customer said the soap packets get stuck. I moved the rack, cleaned the filter and advised to use a liquid soap. No error codes and it passed all test."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE5500AYW

Near Big Lake, MN 55309

Matt

Job Details: 06/11/2021

"Customer complaint is, SHUTS OFF AFTER A FEW MINS. CONSTANTLY BEEPS, RESET AND DIDN'T HELP. Inspected and tested dryer. Dryer turned on for me and ran great and was heating for a half hour, but kept randomly beeping the whole time. I removed the UI console and found the ribbon cable from the UI to the board is burnt. Needs a new UI console. Part on order. ; ordrd 1 33002536 (UI console)"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model FER341AC0

Near Mound, MN 55364

Seth

Job Details: 06/11/2021

Making noise during tumble. Dirty bearing and felt I cleaned and re-greased the bearing. It is quite now.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AS-3

Near Elk River, MN 55330

Matt

Job Details: 06/11/2021

"Customer complaint is, THE LIGHT UNDERNEATH FOR THE STOVE SOMETIMES STAYS ON & WILL START FLASHING. Inspected and found the light socket had 120 all the time. The triac on the board is stuck"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Elk River, MN 55330

Matt

Job Details: 06/11/2021

"Customer complaint is, STILL NOT MAKING ICE ONLY MADE A FEW ICE CUBES AFTER TECH LEFT & NOW NONE. Inspected and tested ice maker. Everything tested good but the icemaker thermistor. I was able to find that you need to unplug the refrigerator to reset the errors. I unplugged it and the error went away. Icemaker should be good to go."

We serviced a

JENN-AIR RANGE- GAS

Model JGS8750BDS

Near Minneapolis, MN 55446

Nate

Job Details: 06/11/2021

Replaced the control panel. Right front burner does not ignite. Even after cleaning it up with the wire brush its sparks and gas comes out but it does not ignite. Only ignites with a lighter. The spark is weak. Ordered a new spark igniter and burner assembly.; ordrd 1 74007736 (Burner assembly) and 1 WP74009336 (Ignitor)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5550XW0

Near Minneapolis, MN 55442

Phillip

Job Details: 06/11/2021

The bearing inside the transmission is bad. The wash plate impeller is stuck on the transmission shaft. It would need a impeller and transmission."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8500BW0

Near Minneapolis, MN 55422

Phillip

Job Details: 06/11/2021

Whats up bearing was bad and loud. Replaced the top bearing assembly. Ran it in a spin cycle sounded good.; used 1 W10435302 (CABRIO BEARING KIT) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US

Near Excelsior, MN 55331

Seth

Job Details: 06/11/2021

Customers complaint with the dishwasher is that it is getting multiple errors and will not drain. There were three errors one for an internal leak one for a failed heater and one for a failed thermistor.