We serviced a
THOR COOKTOP- GAS
Model HRT4806U
Near Minnetonka, MN 55345
Phillip
Job Details:
02/16/2022
Griddle wasnt working. Verified complaint. Found that the burner thermostat was bad. Jumped the wire and everything fired up. That Verified burner switch was bad and everything else is working properly. Thermostat was sent to house and will come back tomorrow to fix unit ; schdld next appmnt for 2/17 THU !
We serviced a
GE DRYER- ELECTRIC
Model GTD45EASJ2WS
Near Victoria, MN 55386
Phillip
Job Details:
02/16/2022
Replaced both high limit thermostats and now everything is heating properly. Tested airflow wasnt the greatest so recommended for the customer to get the air ducts cleaned
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Wayzata, MN 55391
Phillip
Job Details:
02/16/2022
Was giving a NE error code on arrival. Pulled tech sheet and advised to test vario motor. Tested open when should be 4kohms. Also tested to make sure we were getting 120v to the switch and it tested good. Need vario motor 4681ED3001D. Ordered part from Sundberg and scheduled for 2-18-22; ordrd 1 4681ED3001D (Vario motor)
We serviced a
SPEED QUEEN DRYER- GAS
Model AGS17AWF
Near Minneapolis, MN 55447
Phillip
Job Details:
02/16/2022
"Timer D505794PCoil 5303931775On arrival customer said it was a hit or miss for heating. Also the time was making a grinding noise when running and cycling. Verified complaint. Dryers coils were bad replaced coils and let run for many cycles on and off. Works great. The timer have to order and schedule. ; used 1 5303931775 (COIL KIT) from stock, ordrd 1 D505794P (Timer)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR5132PQ4
Near Minneapolis, MN 55419
Delton
Job Details:
02/16/2022
Found that tub is slowly spinning even with no clothes. Suspected clutch but found that the bolt that holds agitator is rusted and would need to be drilled out. At that point would need new transmission on top of other parts. Due to parts/repair costs customer declined and will purchase new washer.
We serviced a
GE DISHWASHER
Model GDF540HSF6SS
Near Minneapolis, MN 55416
Delton
Job Details:
02/16/2022
"Found that inside dishwasher was clogged with bunch of debris and crud that was clogging the drain hole. Vacuumed out debris, dishwasher now drains fully and is working good.Either filter wasnt cleaned last time we were out but in two months its was a bunch of crud build up for two months in my opinion. We charge AHS for this?; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DVG60M9900V/A3
Near Chanhassen, MN 55317
Delton
Job Details:
02/16/2022
"Found that squeaking noise is from bad idler wheel. Customer approved estimate. Replaced ilder wheel, tested and runs quiet and is heating and working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
GE REFRIGERATOR
Model GSH22JFZBBB
Near Eden Prairie, MN 55347
Delton
Job Details:
02/16/2022
No frost pattern on top half of evaporator which would shut off heater before bottom half of evaporator could melt and then it blocks air flow.Per PW i replaced thermistor and manually defrosted evaporator and customer will keep an eye on it and if isnt cooling enough or stops cooling again it is sealed system leak and evaporator is not getting full frost pattern.Did not charge customer anything extra.
We serviced a
KENMORE RANGE- GAS
Model 79074333311
Near Minneapolis, MN 55431
Delton
Job Details:
02/16/2022
Replaced control board. Managed to take off and reuse old overlay. Tested and oven preheats and is working good as Im here.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/A2
Near Rosemount, MN 55068
Delton
Job Details:
02/16/2022
"No power. Found that outlet has no power. Turned on breaker and dryer powers on and is tumbling, heating and working good. Home is new construction. Dryer is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LP0
Near Osseo, MN 55311
Seth
Job Details:
02/16/2022
I replaced the leaking ice maker and updated the water shoot. I tested onboarding water and cycling the ice maker and it worked and dosed great. The fridge is now fixed.
We serviced a
KENMORE REFRIGERATOR
Model 79578733805
Near Maple Grove, MN 55311
Seth
Job Details:
02/16/2022
Customers complaint is the ice door does not open and it doesnt dispense ice. Upon arrival at inspection I found the dispenser thats already bent a little see pictures. I spoke with customer and went ahead and replace the solenoid. The dispenser now works just like it used to. I notified customer parts in NLA that had previous damage.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Maple Grove, MN 55369
Seth
Job Details:
02/16/2022
Upon a arrival inspection I replace both right at left hand upper rack rails as well as the rack adjuster bars. I tightened the water supply as it had a tighten leak. I watched through a rent cycle. The units now fit
We serviced a
SAMSUNG REFRIGERATOR
Model 1111
Near Otsego, MN 55301
Seth
Job Details:
02/16/2022
Parts were dropped off he should be good to go
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR8233EQ1
Near St. Cloud, MN 56301
Seth
Job Details:
02/16/2022
Timer has a bad spot I was able to duplicate the issue. Please source NLA timer - WP3952662; saved tckt
We serviced a
KENMORE DISHWASHER
Model 665.13229N412
Near Cold Spring, MN 56320
Seth
Job Details:
02/16/2022
Failed pump. Part is on order.; ordrd 1 W11230103 (Sump with pump)
We serviced a
GE DISHWASHER
Model MISSING
Near Minneapolis, MN 55427
Nate
Job Details:
02/16/2022
"Dishwasher not draining and smells. Found the filter hasnt been cleaned out ever. Cleaned the filter and cleaned out filter area. Showed customer how to do that. Filled it with water, drained perfectly. Recommended doing a cycle with lemon juice or Finnish. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9450WW1
Near Minneapolis, MN 55422
Nate
Job Details:
02/16/2022
Not running. Replaced a bad door switch. Runs and heats great now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8040DW2
Near Minneapolis, MN 55422
Nate
Job Details:
02/16/2022
"Not spinning out. Leaking lots of oil. Replaced bad transmission. Runs and washes and spins great now. Only issue is the water valve started leaking. Needs new water inlet valve now. W11220230. Replaced that too. Runs great with no leaks. DW can you please get approval on valve, per our discussion?; used 1 W11220230 (VALVE) from stock, states that autho needed"
We serviced a
GE MICROWAVE
Model PVM9179EK1ES
Near Elk River, MN 55330
Matt
Job Details:
02/16/2022
"Customer complaint is, NO POWER TO IT. Inspected and tested. Found the cavity TCO is fried. Quoted customer to install new TCO. Customer approved repairs. This is a convection microwave so the customer is going to remove it before I come back next week so they dont have to pay for a second guy. Installed new TCO and tested. Microwave is working great. Microwave is now fixed. ; used 1 MICRO9 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW6500TQ0
Near Blaine, MN 55434
Matt
Job Details:
02/16/2022
"Customer complaint is, F 50 ERROR CODE. Inspected and tested. Found a stored F50 and F51 error in service diagnostics. When I try to spin it in diagnostics it gives me the F50 error. Underneath washer everything is all rusty from the seal leaking at some point, but the bearing looks like it might have been replaced at some point. Rotor and stator are cracked. This washer is going to need a new rotor, stator and rps sensor kit, and possibly a new bearing kit and board. Installed new board and rps sensor kit and tested. Washer is working great. Washer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJBT0
Near Minneapolis, MN 55411
Nate
Job Details:
02/16/2022
"Panel not working. Replaced the control panel and all buttons work now. Vent has some leaking. Used special red glue to try and seal vent area. If it leaks, will need new vent seal assembly for both inside and outside of panel."
We serviced a
BOSCH WASHER FRONT LOA
Model WFVC6450UC/29
Near Minneapolis, MN 55412
Nate
Job Details:
02/16/2022
"Washer stops at the spin cycle, then after an hour it drains. I found a charred motor control unit after putting in test mode and getting two error codes related to the MCU. Quoted customer for a new MCU, but its expensive. They are buying a new one."
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/10
Near Long Lake, MN 55356
Phillip
Job Details:
02/15/2022
Unit had a leak error code. Found that it was leaking from brass elbow. Elbow was all oxide and was leaking. Ordered W10685193; ordrd 1 W10685193 (Brass elbow)
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Shorewood, MN 55331
Phillip
Job Details:
02/15/2022
On arrival everything was operating moved unit out so we could watch for any leaks. We did see evidence of water leaking from were the water valve is and the elbow to connect to the water supply. Replace with elbow w10685193 and everything is operating great and no more leak; used 1 w10685193 (ELBOW) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Saint Michael, MN 55376
Matt
Job Details:
02/15/2022
"Customer complaint is, TEMPS ARE GETTING TOO COLD AND FREEZING STUFF AND DISPLAY BLINKS AGAIN. Inspected and tested. Found the FF compartment was 30F and was set at 38F. Customer said it will get down to 20F sometimes. Both FF compartment sensors test good. Quoted customer $390. to install new board and both FF sensors. Customer approved repairs. Parts on order. ; ordrd 1 DA32-00011C (Sensor) and 1 DA32-10104N (Defrost sensor) and 1 DA94-02679B (Main board)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8620HC2
Near Andover, MN 55304
Matt
Job Details:
02/15/2022
"Customer complaint is, WASHER DIDN'T SPIN OUT WITH NORMAL. THEY POWER CYCLED IT AND NO HELP. Inspected and tested. Found the ACU board has failed. I cant find it in stock. Quoted customer $413. to install new board. Customer approved repairs if we can find the board. Part number is W11439664. Dana can you see if you can find this board and reschedule the customer. ; saved tckt , states that autho needed"
We serviced a
ADMIRAL DRYER- GAS
Model AGD4475TQ1
Near Chanhassen, MN 55317
Phillip
Job Details:
02/15/2022
On arrival drum wouldnt spin. Felt no resistance when spinning in any direction. Disassembled dryer and found idler pull was busted and wear to belt and rollers. Quoted for replacing kit 4392065 and customer agreed. Installed kit 4392065 and everything is operating the way it should be. ; used 1 4392065 (REBUILD KIT) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Hopkins, MN 55343
Nate
Job Details:
02/15/2022
"Not running or cooling. Ended up needing both the inverter board and main PCB. After replacing both, now compressor runs great. Customer will watch temps and call back tomorrow to make payment assuming its cooled down. Set it to -6 and 36. Power cool and power freeze.; pckd up 1 da92-00215c (Inverter board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Chanhassen, MN 55317
Phillip
Job Details:
02/15/2022
"Unit was filling full of water, motor pump wasnt running. Quoted for new pump and install 333.12. Owner of the house wasnt there and wasnt sure if he would like us to repair at that price. Brought up about our warranty plan and discount for signing up and getting 2 months discounted off total. Still wasnt sure. So we tried to tap on the motor and see if we could get break free and work. After a while we got it to start and now its running. We advised the customer it could lock up again but have seen a few keep working. Said we would charge 79.90 for labor. Said if it acts up again to let us know and would need to be replaced. We would subtract the 79.90 off the 109 labor to replace."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW0
Near Plymouth, MN 55446
Seth
Job Details:
02/15/2022
"Customer complains of an intermittent leak and intermittent leave the unit without power on. Inspection I found some hair and the seal causing the sporadic leaking. I remove the front cover and replaced the button control board. I tested with a quick rinse and spin and look for any obvious points of leakage. The unit looks good. Outside of too many suds it was perfect.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE MICROWAVE
Model ffmv164lsa
Near Chanhassen, MN 55317
Phillip
Job Details:
02/15/2022
Verified the switch was bad. Replaced choke kit because kept blowing circuit. After replacedment when we shut the door the microwave would start heating on its own. Found a relay on the board is bad and not able to repair board. Need new control board. 5304477390; ordrd 1 5304477390 (Control board)
We serviced a
BOSCH DISHWASHER
Model SHS843AF5N/01
Near Loretto, MN 55357
Phillip
Job Details:
02/15/2022
Replace heat pump assembly like we diagnosed and everything is working great. Advised customer about our warranty plan and the deal we are running customer will pass today. Left the info if he changes his mind
We serviced a
KENMORE WASHER TOP LOAD
Model 11020022013
Near Minneapolis, MN 55410
Nate
Job Details:
02/15/2022
"Not draining or running. Drained all the water out.Found a childs sock that had made its way to the drain pump and was clogging it up, not allowing the impeller to spin. Got sock out. Then filled tub, then changed to a drain and spin, drains all the water out great. Spins great."
We serviced a
DCS RANGE- GAS
Model RGU-305-N
Near Minneapolis, MN 55419
Nate
Job Details:
02/15/2022
"When oven ignites theres a poof and there was a burning smell. Found charred cereal and mouse droppings, so I cleaned those out. Adjusted ignitor element so that its closer to gas holes on burner tube. Ignites great now with no poof."
We serviced a
MAYTAG DRYER- ELECTRIC
Model DE410
Near Minneapolis, MN 55419
Nate
Job Details:
02/15/2022
"Not heating. Found a broken heater and also a frayed belt that was close to breaking. Replaced both, cleaned out lint, lint trap can go all the way down now, runs and heats great. ; used 1 WPY312959 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9450WW1
Near Minneapolis, MN 55422
Nate
Job Details:
02/15/2022
"Not running. Found it has a broken door switch. Ordered a new switch, will pick up today from Sundberg and install tomorrow. Customer moving in the next few weeks so doesnt need protection plan. ; ordrd 1 WP8283288 (Door switch)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS
Near Plymouth, MN 55441
Nate
Job Details:
02/15/2022
Replaced broken spring in door. Flap works great now. Flap pulls in how its supposed to now with the spring.
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Rockford, MN 55373
Phillip
Job Details:
02/15/2022
Replaced all parts. Ran dishwasher and seen no signs of leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Minneapolis, MN 55448
Matt
Job Details:
02/15/2022
"Customer complaint is, ICE MAKER NOT PRODUCING ICE. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 W10882923 (ICEMAKER) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDG4000BWW
Near Saint Paul, MN 55116
Delton
Job Details:
02/15/2022
"Found that blower wheel was broken, causing loud noise. Also gas coils not turning on gas. Customer approved estimate. Replaced blower wheel and gas coils, Tested and dryer is quiet and cycling heat normally. Dryer is working good.; used 1 33001790 (BLOWER), and 1 5303931775 (COIL KIT) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMV9169BAP
Near Hanover, MN 55341
Seth
Job Details:
02/15/2022
"Not heating, failed magnetron was found. We do not stock the needed mag. Parts attached please send to appropriate tech as my territory has changed. See attached quotes and notes. Please source parts and re-schedule with the customer he approved the generic mag. cap, and diode if needed.; ordrng 1 2m240ha (Magnetron) and 1 .95uF (Capacitor) and 1 Diode (Wb27x1160 generic)"
We serviced a
GE RANGE- GAS
Model CGS700P4M1W2
Near Buffalo, MN 55313
Seth
Job Details:
02/15/2022
The customer complains of a funny noise that they thought came from a fan. Upon arrival and inspection a test of the unit and found that the gas burner was opening and closing on the bake option. I put my amp clamp on the igniter and found it jumped voltage between 2.9 A and 3.4 A. I replaced the igniter as it was causing the burner to light and re-light and giving off a gas smell. I put unit into convection bake and tested it at two different temperatures and waited for the main cooling fan to turn on. All the fans are working as they should. I called GE and chatted with the tech line to just check for service bulletins. There are two service bulletins known when is for a failed cooling fan and the other is for DC Feedback through the oven sensor loop. I found neither of these are affecting this model but notify the customer for their convenience. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Saint Michael, MN 55376
Seth
Job Details:
02/15/2022
"Wont tumble. Fan was bound up, I freed it and tested the dryer. It is now fixed. No additional charge customer signed up for the 8 appliance plan."
We serviced a
KENMORE DRYER- ELECTRIC
Model 417.8112231
Near Blaine, MN 55434
Matt
Job Details:
02/15/2022
"Customer complaint is, SHUTS OFF AFTER 10 MIN. Inspected and tested. Found the power cord was melted at the block and it melted one of the wires for the sensor bars. Installed new cord and fixed wire. Tested dryer and its working great. Dryer is now fixed. ; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock"
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Saint Michael, MN 55376
Matt
Job Details:
02/15/2022
"Customer complaint is, LEAKS. Inspected and tested. Found the diverter assembly has failed. Quoted customer to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is now fixed. I charged a little extra for putting everything back together. ; used 1 WD19X25278 (DIVERTER) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEAC0
Near Minneapolis, MN 55417
Delton
Job Details:
02/15/2022
Found that drain pump trap was clogged with debris causing slow drain did not need new drain pump. Customer approved estimate for labor. Cleaned out debris and put back panel back on. Tested and washer now drains and is working good.
We serviced a
GE REFRIGERATOR
Model GLE12HSLBRSS
Near Minneapolis, MN 55419
Delton
Job Details:
02/15/2022
"Replaced ice maker. Tested and ice maker cycles and fills. Ice maker is working good. Other one was DOA. I am returning it as DOA so no additional parts were needed.; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF218ANW/XAA
Near Minneapolis, MN 55403
Delton
Job Details:
02/15/2022
"Found that water hose on back of washer is leaking. Customer approved estimate to replace. I replaced hoses, tested and no longer leaking. Washer is working good.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC2
Near Minneapolis, MN 55426
Delton
Job Details:
02/15/2022
"Found several things wrong with dishwasher. Motor is bad, fins just rattling, heater is broken, water valve not filling up about half water that is needed, gaskets are corroded/ripped. Showed customer all things and due to repair costs customer declined and will purchase new dishwasher.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrb329dmbm01
Near Apple Valley, MN 55124
Delton
Job Details:
02/15/2022
Customer said that she hears buzzing sounds several times a day. I checked all functions and no buzzing. I saw that there is no water hooked up to fridge but that ice maker was turned on and found out that was the cause of the buzzing sound. I showed customer how to turn off.
We serviced a
GE WASHER FRONT LOA
Model GFW450SSM1WW
Near Maple Grove, MN 55311
Seth
Job Details:
02/14/2022
Customer complains unit is having a hard time balancing especially with heavy loads. Upon arrival an inspection I found 1/8 inch play in the rear bearing. Unit is louder on high spins I left customer with some practical advice but this is she was not covered with the Wright and Hennepin electric warranty.
We serviced a
GE RANGE- ELECTRIC
Model PSS93YP1FS
Near Minneapolis, MN 55446
Seth
Job Details:
02/14/2022
I replaced the failed broil element and tested the range. It is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM4270HWA
Near Maple Grove, MN 55311
Matt
Job Details:
02/14/2022
"Customer complaint is, WONT TURN ON. Inspected and tested. Found the washer wouldnt power on. I have 120V to the board, but the light is not on. The main board has failed. Also with what the customer is explaining to me with what the washer was doing before it died, I think its going to need a drain pump to. Quoted customer to install new board and drain pump. Installed new board and tested. The board fried again when I tested the drain pump. I removed the drain pump and found it had failed. Installed new drain pump and ordering new board. Part on order. If we can schedule this customer for Wednesday we should do that. I would have, but my schedule said Im full. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model SF367LXSS0
Near Osseo, MN 55311
Seth
Job Details:
02/14/2022
Not heating. Flutes were covered with rubber mat causing the burner to stave out and not heat. I removed the mat and tested it heated and re-lit great. No parts used or additional labor.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7400XW0
Near Saint Paul, MN 55124
Delton
Job Details:
02/14/2022
Found that the heating element is bad. Replaced element and cleaned out inside dryer of lint build up. Tested and dryer is heating and working good.; used 1 WP8544771 (LONG ELEMENT) from stock
We serviced a
SAMSUNG DRYER- GAS
Model DVG52M8650V/A3
Near Eden Prairie, MN 55347
Delton
Job Details:
02/14/2022
Disconnected vent and tested temperature and it is cycling normally. I attach vent and it heat spikes. I look at outside dryer flap and it is frozen shut and has small bit of air flow out. Flap now opens and has a lot of lint build up inside dryer vent. I informed customer and they will use dryer and if it continues they will get dryer vent cleaned.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000GW/A3
Near Minneapolis, MN 55426
Delton
Job Details:
02/14/2022
"Found that roller was worn out and rattling, also the idler wheel was hard to spin. Replaced roller and idler pulley, tested and dryer now tumbles quietly and is working good.; used 1 DE634A (PULLEY), and 1 4581EL3001E (ROLLER) from stock"
We serviced a
GE REFRIGERATOR
Model GLE12HSLBRSS
Near Minneapolis, MN 55419
Delton
Job Details:
02/14/2022
Getting power to ice maker but not running. DOA new ice maker. Ordering another ice maker and rescheduling.; schdld next appmnt for 2/15 TUE !
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323TS0
Near Minneapolis, MN 55428
Matt
Job Details:
02/14/2022
"Customer complaint is, ICE MAKER STOPPED WORKING. Inspected and tested. Ice maker cycles and calls for water in test mode but doesnt fill. I removed the ice maker water line from the back of the refrigerator and water is coming out great when I call for water. Ice maker and valve test good. The problem is with the water line in the ceiling cavity of the freezer. I disassembled ice maker and tried defrosting from both sides and couldnt get it defrosted. I recommended the customer unplug refrigerator and leave the door open for at least 24 hours. I have never seen this ice maker design and it seems like we might be seeing a problem with them freezing up. It just looks like a bad design. Im not sure what you want to do with this one Dana. ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TS0
Near Minneapolis, MN 55444
Matt
Job Details:
02/14/2022
"Customer complaint is, Customer complaint is, TEMPS WILL TURN OFF AND TEMPS FLASHING FRZR MORE SO THAN FF. ICE MAKER WANTS TO MAKE ICE CONSTANTLY. Inspected and tested. Board and ice maker are bad. Needs a new board and ice maker. Ice maker is not covered by the warranty and customer did not want to pay to replace it. I installed new board and tested. Refrigerator is now fixed."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG525S0HS0
Near Minneapolis, MN 55443
Matt
Job Details:
02/14/2022
"Customer complaint is, OVEN LITE WONT SHUT OFF& WONT REACH TEMP-CUST REPLACED SWITCH STILL NOT WORKING RIGHT. Inspected and tested. Found the board has failed. Quoted customer to install new board. Customer is going to talk to her husband and will let us know if they want us to order the part. Part number is W11159621 and is not in stock."
We serviced a
BOSCH DISHWASHER
Model SHX55R55UC/64
Near Elk River, MN 55330
Matt
Job Details:
02/14/2022
"Customer complaint is, BLACK PLASTIC PART PROTRUDING OUT BELOW UNIT & PROGRESSIVELY COMING OUT FURTHER AND ONE ON TOP TOO. Inspected and found the top trim piece had fallen off. Reattached trim and the bottom piece is were its supposed to be."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5600AP/A2
Near Elk River, MN 55330
Matt
Job Details:
02/14/2022
"Customer complaint is, DOOR BOOT ISSUE. Inspected and found the door boot had a chunk missing from it. Quoted customer to install new boot. Customer approved repairs. Installed new door boot and tested. Washer is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9470WW2
Near Otsego, MN 55301
Matt
Job Details:
02/14/2022
"Customer complaint is, SQUEAKING DURING THE START UP. Inspected and tested. Found the idler pulley has failed. Quoted customer to install new idler pulley. Customer approved repairs. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LP0
Near Osseo, MN 55311
Seth
Job Details:
02/14/2022
"Icemaker and ice shoot and leaking noises from ice on evaporator fan. I quoted replacement of the icemaker since its failed and the redesigned ice shoot . 241796405 water fill chute, 241798231 - icemaker; saved tckt"
We serviced a
LG REFRIGERATOR
Model LRSC26920TT
Near Osseo, MN 55311
Seth
Job Details:
02/14/2022
"2 leaks in the water line. I repaired both. The fridge is now fixed.; used 1 Fitting3 (1/4' JG CONNECTOR), and 7 Hose1 (Pt14- 1 Foot, 1/4' Tubing) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DVG54M8750VIA3
Near Rogers, MN 55374
Seth
Job Details:
02/14/2022
Dryer wont tumble. I found a sock in the blower wheel keeping it from turning. I removed the sock and tested. The dryer is now fixed
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW1
Near Saint Michael, MN 55376
Seth
Job Details:
02/14/2022
Only stored error were F0E5 - Out of balance. Unit squeaked for a week then stopped. Unit was very hard to get into service mode. I ran tests and found the gearbox is causing the nose. W11393685 needed.; saved tckt
We serviced a
JENN-AIR COOKTOP- GAS
Model JDS9865BDP
Near Chaska, MN 55318
Phillip
Job Details:
02/14/2022
Customer on arrival said he serviced it once we we left was a wire unhooked he said. Returned the spark module and replaced knobs because they were still bad.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Eden Prairie, MN 55346
Phillip
Job Details:
02/14/2022
Customer stated unit wouldnt make ice but it dispensed water. Ran ice maker through test mode. There was ice in the maker on arrival but wouldnt dispense the ice. Replaced ice maker and filled with water and started to cycle. Did not use valve and water filter.
We serviced a
KENMORE DISHWASHER
Model 66513543N412
Near Eden Prairie, MN 55346
Phillip
Job Details:
02/14/2022
Customer top rack was falling. Replaced with kit. Everything is working great. Advised about different cleaning options.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Hopkins, MN 55343
Phillip
Job Details:
02/14/2022
We verified the CE error code. We tried to cycle the power but the CE was still there. We checked door switches and connections up front and it was good. We checked for the 12 Volts dc and 5 volts dc at the rear board to the front display board. We removed connections and reinserted connections. When the j14 connector was plugged in there was a small flash and now the whole display is blank but it does still cool. 5304531885 main control 5304528575 display; states that autho needed
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800B0
Near Minnetonka, MN 55305
Phillip
Job Details:
02/14/2022
"Had a light banging/rubbing noise when in spin mode. Noticed that top tub cover was rubbing on the front edge of frame. Front edge of frame was bent down and was rubbing. Squared edge of frame and bent back now its not rubbing. Ran through diagnostic test made sure everything else was good. saved tckt , states that autho needed"
We serviced a
GE RANGE- GAS
Model JGBS20WEA
Near Minneapolis, MN 55412
Phillip
Job Details:
02/14/2022
Wasnt lighting the gas. Igniter was faulty and wasnt heating. Was holding the gas valve open but igniter wasnt getting hot enough to light. Replaced igniter and now everything is operating the way it needs to. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Rogers, MN 55374
Phillip
Job Details:
02/14/2022
Customer stated no water was dispensing. Removed water supply line from fridge to test water pressure was a lot of pressure. Next we removed water line from valve which runs from supply through the filter and down to the valve. There was no water coming out. And also no water in the filter. No way to clean needs assembly needs to be replaced. WR17X22074. Also cleaned back of fridge coils was covered with dog hair ; ordrng 1 WR17X22074 (Water filter head assembly)
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDG8416AAE
Near Eagan, MN 55123
Delton
Job Details:
02/14/2022
Replaced parts. Tested and dryer is working good. No more squeaks.
We serviced a
BIG CHILL REFRIGERATOR
Model BC19BFPLI1
Near Eagan, MN 55123
Delton
Job Details:
02/11/2022
"Found that this is a rebranded whirlpool. I ran test and couldnt find issues until i pushed back fridge then breaker popped. I checked compressor and jiggle compressor and shut off again. Found that compressor is shorting out.."
We serviced a
KENMORE REFRIGERATOR
Model 79571033010
Near Wayzata, MN 55391
Phillip
Job Details:
02/11/2022
Customer said freezer and fridge wasnt cooling. On arrival was completely warm. Compressor and all fans where running. Was a LG build and has a sealed system issue
We serviced a
GE MICROWAVE
Model PVM9179EK1ES
Near Elk River, MN 55330
Matt
Job Details:
02/11/2022
"Customer complaint is, NO POWER TO IT. Inspected and tested. Found the cavity TCO is fried. Quoted customer to install new TCO. Customer approved repairs. This is a convection microwave so the customer is going to remove it before I come back next week so they dont have to pay for a second guy. Part on order. ; ordrd 1 WB27X11094 (TCO)"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG510S0AS2
Near Ramsey, MN 55303
Matt
Job Details:
02/11/2022
"Customer complaint is, DOESN'T KEEP TEMPS, ABOUT 30 COOLER. NEEDS TO BE CALIBRATED. Inspected and tested. Ignitor was just clicking the first three times I tried it. There was a pan in the drawer that was sticking up to far. I removed the pan and now its lighting the first time. Oven was cycling right at 350F when I tested it. The temperature offset was set at 0F. Oven is operating normal. I showed the customer how to recalibrate the oven if he needs to. If customer calls back with the igniting issue, we should order the igniter wire harness before we go back. Part number WPW10701462."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.286227
Near Plymouth, MN 55442
Matt
Job Details:
02/11/2022
"Customer complaint is, LEAKING WATER OR OIL. Inspected and tested. Washer was not leaking. I filled it, let it agitate and drain 2 times and it never leaked. Put a load of towels in it and tested it. Still no leaking. Washer is working great and not leaking for me. The drain hose dumps into the sink and the screen on it was about 90 percent plugged causing water to spray out of the sink. I removed the screen and showed the customer that they will need to replace it."
We serviced a
KENMORE WASHER FRONT LOA
Model 79641182311
Near Apple Valley, MN 55124
Delton
Job Details:
02/11/2022
"Found that it there was broken wire to thermistor causing error. Customer approved estimate. Spliced wire, tested and washer is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Maple Grove, MN 55369
Matt
Job Details:
02/11/2022
"Customer complaint is, REFRIGERATOR IS FREEZING OVER. Inspected and tested. Found the FF compartment sensors are not in spec and not reading the temperature correctly. Needs new sensors. Parts on order. ; ordrd 1 DA32-00006R (Sensor) and 1 DA32-10104N (Sensor) and 1 DA32-00011C (Sensor)"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG515S0EB1
Near Saint Michael, MN 55376
Matt
Job Details:
02/11/2022
"Customer complaint is, LINGERING GAS SMELL WHEN THEY TURN OVEN ON. Inspected and tested. Oven is igniting great the first time. I dont smell anything. Oven is operating normal."
We serviced a
LG WASHER TOP LOAD
Model wt7200cw
Near Saint Michael, MN 55376
Matt
Job Details:
02/11/2022
"Customer complaint is, NOT SPINNING AND/OR WASHING THE WASHER SHOWED AN 'LE' CODE THE OTHER DAY AND NOW IS SHOWING A OE CODE. Inspected and tested. Washer is not draining. Vacuumed out water and removed drain pump and found a sock in it. Removed sock and tested washer. Washer is working great. Washer is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QW9B
Near Minnetonka, MN 55343
Phillip
Job Details:
02/11/2022
Complain noise was coming from back. Verify complaint. Condenser fan was making noise replaced fan and noise stopped.
We serviced a
AMANA REFRIGERATOR
Model ARS2661BS
Near Minneapolis, MN 55419
Phillip
Job Details:
02/11/2022
Checked water pressure by disconnecting main water supply and running water. Water pressure was good. Replace secondary water valve because testing week. Water pressure was still week will need primary water valve WP12544002. Also noticed the fridge door was sagging and needs closer kit R0181181; ordrd 1 WP12544002 (Primary water valve) and 1 R0181181 (Door closer kit)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW6700TUI
Near Chaska, MN 55318
Phillip
Job Details:
02/11/2022
Bearing was definitely making noise when even spinning by hand. Replaced bearing kit W10435302. Now everything thing is operating the way it should. ; used 1 W10435302 (CABRIO BEARING KIT) from stock
We serviced a
GE DRYER- ELECTRIC
Model GTD45EASJ2WS
Near Victoria, MN 55386
Phillip
Job Details:
02/11/2022
Dryer was getting power just wouldnt run on any cycle. Disassembled dryer and tested high limit thermostat and noticed it was blown also needs the other thermostat control. Ordered parts below and rescheduled for 2/16/22We04x25196 thermostat WE04X26139 high limit thermostat ; ordrd 1 We04x25196 (Thermostat) and 1 WE04X26139 (High limit thermostat)
We serviced a
DACOR COOKTOP- GAS
Model SGM304S
Near Victoria, MN 55386
Phillip
Job Details:
02/11/2022
The back to burners wouldnt spark when using there correct knob. If you turned on the gas for the back and us the front knobs to spark it would go on. So we had a good idea that the spark module is working good. And the knob switches where the issue replaced the all 4 switches and everything is working great.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FFFW5000QW0
Near Wayzata, MN 55391
Phillip
Job Details:
02/11/2022
"DOOR WON'T LATCH, BUZZING NOISE THAT DOOR IS OPEN. Replaced door latch 131763256. Everything is working great customer was super happy with everything. ; used 1 131763256 (Door lock) from stock"
We serviced a
LG MICROWAVE
Model LMV1813ST/02
Near Minneapolis, MN 55427
Phillip
Job Details:
02/11/2022
The new issue is the display is dim. We verified the issue and replaced the main control. The display is nice and bright and is no longer a issue. The microwave heats good.
We serviced a
AMANA RANGE- ELECTRIC
Model AER6603SFS1
Near Albertville, MN 55301
Matt
Job Details:
02/11/2022
"Customer complaint is, Oven is not heating up to temp. Customer said oven is heating, but seems to be about 20F on the cool side. I found it was about 10F on the cool side. I recalibrated the oven +10F and tested. Oven is cycling right around 350F. Oven is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Eden Prairie, MN 55347
Delton
Job Details:
02/11/2022
"Replaced refrigerator door cams, tested and door now opens/closes smoothly. Refrigerator still cooling from last visit. Refrigerator is working good."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS1
Near Minneapolis, MN 55419
Delton
Job Details:
02/11/2022
"Replaced ice maker and customer had purchased new water filter, I installed filter. Tested ice maker and it cycles and fills. No leaks. Refrigerator is working good."
We serviced a
KENMORE DISHWASHER
Model 665.13193K901
Near Eagan, MN 55123
Delton
Job Details:
02/11/2022
"Not draining. Found that there was piece of glass was stuck in drain pump. Cleaned out water and debris, Tested and dishwasher is running and drains. Dishwasher is working good."
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDG8416AAE
Near Eagan, MN 55123
Delton
Job Details:
02/11/2022
"Found rollers, idler, belt and blower wheel are worn out. Need to order blower wheel. Ordering parts and rescheduling.; used 1 Y303836 (BLOWER), 2 12001541 (ROLLER), 1 WP6-3037050 (IDLER PULLEY), and 1 WPY312959 (BELT) from stock"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7630SW/AA
Near Rogers, MN 55374
Seth
Job Details:
02/11/2022
Hot surface indicator is stuck on. Failed dual burner was found. I quoted via bluebook they declined service. ; saved tckt
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Wayzata, MN 55391
Seth
Job Details:
02/11/2022
"Customer complains that the fridge and freezer are not getting to the correct temperatures. Upon arrival and inspection I tested the defrost system and found it was not functioning. I replaced the heater and the bimetal and it began to work perfectly. I defrosted the evaporator and checked for a water leak as the floor was buckled and found no leak. The fridge is now fixed. Note I let the customer know that they would need 24 hours before the unit would be called him back to normal temperatures in advised him 48 hours on the ice production.; used 1 WR51X10055 (DEFROST HEATER), and 1 WP10442411 (DEFROST BIMETAL) from stock"