We serviced a
BEKO REFRIGERATOR
Model BFFD3622SS
Near Minneapolis, MN 55401
Nate
Job Details:
03/05/2024
"Cable in fridge broke, that connects to drawers. Beko says to cut the cable when that breaks. Now the door opens and closes nicely."
We serviced a
SAMSUNG WASHER
Model WA40J3000AW/A2
Near St. Cloud, MN 56303
Brandon
Job Details:
03/05/2024
Customer states the unit wont drain.Checked and found the pump not working. The unit was full of water. Vacuumed the water out. Spoke with the landlord told her it could test and the pump was getting power and could feel it humming it just was not pump and water. Quoted the landlord for a pump and she said if it was just debris she would like it cleaned out. Removed the pump and found small nails keeping the pump from turning. Removed debris put back together and cycled and tested the unit now drains as it should. working great now. no leaks
We serviced a
GE MICROWAVE
Model JVM3160EF1ES
Near Sartell, MN 56377
Brandon
Job Details:
03/05/2024
"Unit would not turn on, replaced the fuse, switch holder and switches. Unit worked, cycled and tested.
We serviced a
LG DISHWASHER
Model LDFN3432T
Near Minneapolis, MN 55403
Nate
Job Details:
03/05/2024
"Replaced bad water valve, no leaks now. Works great and doesnt continually fill with water."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Saint Michael, MN 55376
Matt
Job Details:
03/05/2024
NO POWER. UI is unresponsive. I have 120V to the main board. Customer approved repairs. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Ramsey, MN 55303
Phillip
Job Details:
03/05/2024
"The customer said the dishwasher was leaking from the front right corner. I found the lower spray arm was sitting on top and not attached correctly. I inspected the lower spray arm for any cracks and splits and it was OK. I reinstalled the spray and ran the dishwasher for more than a half an hour. The dishwasher is not leaking, but there was over sudsing. Advise the customer to use a different soap and I raise the front right corner."
We serviced a
BEKO DISHWASHER
Model 7620809580
Near Saint Paul, MN 55119
Hyrum
Job Details:
03/05/2024
"The drain hose for this machine had clogged and made the machine overflow again. Cleared the drain hose and instructed the customer on clearing the filter. Also mentioned the size of the tubing that the drain hose was connected to might be too small. After I cleaned out that drain hose, I opened up the bottom and dried it up under there. put everything back together and ran it for a few minutes. Everything looks good now."
We serviced a
GE REFRIGERATOR
Model GSS25GMHJCES
Near Maple Grove, MN 55369
Phillip
Job Details:
03/05/2024
The filter manifold was defective. I replaced the filter manifold. No leaks and the water comes out better.
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Saint Paul, MN 55116
Hyrum
Job Details:
03/05/2024
Customer states it wont go all the way through the spin cycle. Start the machine let it run and even empty. It didnt get up to full speed before trying to rebound. Opened up the cover and checked the belt and it was really worn down. Ordered and picked up a new belt from dey. Installed and tested. Machine seems to be working right now.
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW3
Near Apple Valley, MN 55124
Delton
Job Details:
03/05/2024
Found that the idler pulley is worn and making squealing noises. Customer approved estimate. Replaced idler pulley and cleaned out inside dryer of lint build up. Tested and dryer now runs quiet and is working good.
We serviced a
BOSCH OTHER
Model TKN68E75UC/04
Near Shakopee, MN 55379
Delton
Job Details:
03/05/2024
"Replaced tray, tested and coffee maker starts and brewed a cup of coffee. Machine is working good."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603I
Near Plymouth, MN 55447
Phillip
Job Details:
03/05/2024
Today I replaced all the karts that were ordered and sent. Both dishwashers are working and found no water leaking.
We serviced a
AMANA DRYER
Model Ned4600yq1
Near Saint Joseph, MN 56374
Brandon
Job Details:
03/05/2024
Customer states the dryer would not start. Tested found the fuse on the blower housing blown. Replaced fuse and replaced fuse and t-stat. Cycled and tested found the element was shorted out and running when the timer was turned to a time. Replaced the heater element. Cycled and tested the unit now turns on and the heater is cycling as it should
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ramsey, MN 55303
Matt
Job Details:
03/05/2024
"Cut out old agitator and installed new gearcase, splutch, drive hub, agitator and screw. Tested and washer is working great. Washer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hastings, MN 55033
Delton
Job Details:
03/05/2024
"Replaced motor/sump assembly and control board. Tested and no error, all functions are working. Dishwasher is working good."
We serviced a
ASKO++ DISHWASHER
Model 107323271
Near Wayzata, MN 55391
Nate
Job Details:
03/05/2024
"Installed new water valve, checked for leaks. Works good, job complete."
We serviced a
ASKO++ DISHWASHER
Model DFI675XXL.U
Near Minneapolis, MN 55424
Nate
Job Details:
03/05/2024
Screws came out. We found that holes were stripped from previous installers. We used longer screws and a bolt and nut and now its secure and latches great. Tried opening and closing 10 times. Closed and latches great every time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF32FMQDBSR/AA
Near St. Cloud, MN 56301
Brandon
Job Details:
03/05/2024
Customer states there is water leaking in the refrigerator when trying to dispense water. Found the water tank in the filter housing cracked. Customer approved the quote. If the parts can be sourced the customer will repair. Case water tank DA61-07210AFilter housing DA97-12669B; saved tckt
We serviced a
GE DRYER
Model DPSE810GG8WT
Near Loretto, MN 55357
Adam
Job Details:
03/05/2024
"Customers complaint is making loud noise and squealing noise. Disassembled unit found that the front bearing is completely destroyed. Also, the rear bearing is going out. Quoted the customer for both bearings. Customer approved rescheduled for Friday.; ordrng 1 WE25M40DNS (REAR BEARING KIT), used 1 WE49X20697 (BEARING ARM - DRUM TOP FRONT W/FELTS) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near North Oaks, MN 55127
Hyrum
Job Details:
03/05/2024
Customer stated its leaking and giving an e15 code. Customer had machine disassembled at this time. Turned machine on and ran it and discovered a leak from the diverter seal. Ordered part form Marcone and will return Friday.; ordrng 1 00751950 (Diverted assm)
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Hopkins, MN 55305
Adam
Job Details:
03/05/2024
Unit was making loud noise during tumble. Removed the front and found the front bearing assembly was pretty much destroyed. All the slides were gone quoted for new bearing assembly ran and got the part for the customer install installed and now working properly.; ordrng 1 WE03X25576 (BEARING ARM - DRUM TOP FRONT W/FELTS)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Saint Michael, MN 55376
Matt
Job Details:
03/05/2024
THE ICE MACHINE WILL NOT DROPP THE ICE. THE TRAY IS FULL AND ACTUALLY BENDING FROM THE ICE EXPANDING. The bottom of the ice maker is melted. Can someone find this ice maker kit and call and give customer quote please and if theres no kit then quote for a new ice maker and sealing the ice room. Please schedule me 2 hours if I go back. They shouldnt need to unplug refrigerator before I go back. ; saved tckt
We serviced a
DANBY ICEMAKER++
Model DIM32D1BSSPR
Near Minneapolis, MN 55449
Hyrum
Job Details:
03/05/2024
"Temp sensor Dg8-23-1Main control dg3-103-1Overlay dg20-219Customer states that it runs for a couple hours and then stops making ice and has an error code. Call Danby tech-support and they stated that the error code is for the reservoir not being full. Confirmed that the float valve is operating correctly and the reservoir does stay full. They said that the failure is likely a board and temperature sensor. They said this is a common failure. They gave me the parts for the overlay control and temperature sensor and these are the parts that will need to be replaced. They also said it could be an intermittent problem with the pump, but this is unlikely. I asked the customer to keep an eye on it to see if there are any times where the pump would stop running intermittently but not have an error code yet. please find these parts and call the customer with a quote and schedule for when we can come back. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MED6000AW0
Near Apple Valley, MN 55124
Delton
Job Details:
03/05/2024
"Ordinal part was incorrect part and not the whole housing. I picked up the whole housing assembly part. Replaced part, tested and lint trap now slides in and out easily. Dryer is heating and working good.; ordrd 1 W10906551 (Lint trap housing)"
We serviced a
LG REFRIGERATOR
Model LRFWS2906D.ASBCNA0
Near St. Cloud, MN 56303
Brandon
Job Details:
03/05/2024
"Customer states the unit is not cooling correctly.Found the fresh food compartment warm the freezer is cold and everything in it is frozen. The unit has a FFE code. Removed the drawer and the back cover, checked the evaporator and it has a normal frost pattern. Checked the fan for ice or and thing obstructing it. Fan blade spins smoothy. Ordered part ; ordrd 1 AEB73764526 (Grill assembly)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Maple Grove, MN 55311
Matt
Job Details:
03/05/2024
"NOT POWERING ON. Outlet has power. I found the UI board is really corroded at one of the connectors. Installed new UI board and tested. Its still dead. This is going to need a new main board. It looks like Jared ordered one, but I dont have it. Can someone see if its been ordered, and if not order one and reschedule the customer. Part number 12028528. I need 2 hours on my return trip. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model D5534
Near Saint Paul, MN 55105
Hyrum
Job Details:
03/05/2024
640393 Drain tube assm with orings. Customer states it will leak a bunch of water suddenly and few mins into the cycle.Drain tube assm is cracked and leaking. Need to replace this part with OEM part. Please order this part and quote customer for repair. ; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Saint Paul, MN 55102
Hyrum
Job Details:
03/04/2024
Customer states its not dissolving soap and its not washing dishes very well. Started machine and discovered. It was barely any water in. Trace the cause of this issue to the fill valve. Went today and picked up the replacement part. Replace the fill valve and tested. Machine works a lot better now that its feeling properly. Everything looks great.
We serviced a
GE MICROWAVE
Model JVM1650SH05
Near Sartell, MN 56377
Brandon
Job Details:
03/04/2024
"Cycled and tested the unit, the unit was not heating. Disassembled, removed and installed new mag tube. Cycled and tested the unit is now heating. Put back together and mounted it back above the stove."
We serviced a
LG DRYER
Model DLE0442W
Near Champlin, MN 55316
Phillip
Job Details:
03/04/2024
The dryer had poor air flow. I installed 2 new elbows to the dryer. The air flow outside was poor. I cleaned the dryer duct and the inside of the dryer. All tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Ramsey, MN 55303
Matt
Job Details:
03/04/2024
"LEAKING UNDER THE FLOOR - UNIT IS PULLED OUT TO DRY OUT FLOOR. Sounds like it was leaking from the door and clean light was blinking and customer saw lots of suds in dishwasher. I turned breaker on and drain pump is running. Found water in the float pan underneath. Removed water and started a heavy cycle and after about 5 minutes I opened the door and its full of soap suds. I showed this to the customer and advised that its leaking from excessive soap suds in dishwasher. I ran dishwasher for over 35 minutes and never saw it leak, but theres still lots of suds. I told customer to run a cleaner through dishwasher and if it keeps sudsing up to try a different soap. Afterwards I found out customer probably got dish soap in the dishwasher right before it leaked."
We serviced a
GE REFRIGERATOR
Model PYE22KSKJSS
Near Eden Prairie, MN 55347
Adam
Job Details:
03/04/2024
Explained to customer do not use turbo or turbo freeze and let it regulate temperature is now that its been updated. Went through test mode made sure everythings running properly. Everything is working the way it needs to and no error codes."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Victoria, MN 55386
Adam
Job Details:
03/04/2024
Customer is complaint is unit not draining properly. They already had all the water bailed out of it check pump nothing was caught in the pump so I filled it for water to drain and found the pump sounded good so took off the drain hose to the food disposal and found that the food disposal still had its plug-in there. removed the plug, redid high loop for the drain hose and now unit is draining properly properly.
We serviced a
BOSCH DISHWASHER
Model BSHDW
Near Saint Paul, MN 55108
Hyrum
Job Details:
03/04/2024
"Top basket had come off the rail, part of the way on one side and wasnt pushing all the way back, preventing the door from closing. readjusted the rack and made sure it slighted on the rails back-and-forth. Nice and easy. After that the door was opening and closing perfectly. Ran the machine through a quick cycle and it did great. Everything looks to be functioning properly now."
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Eagan, MN 55122
Delton
Job Details:
03/04/2024
Has GE issue to where dishwasher wont power on unless power cycling 10-20 times. Software update should fix this. Customer approved. Software update successful. Tested and all functions are working good.
We serviced a
WHIRLPOOL DRYER
Model WGD95HEXW0
Near Minneapolis, MN 55448
Matt
Job Details:
03/04/2024
"WON'T START WHEN START BUTTON IS PUSHED. Found the belt was shredded. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LRMDS3006D/01
Near Elk River, MN 55330
Matt
Job Details:
03/04/2024
FREEZER ICE MAKER MAKES LOUD NOISES WHEN DROPPING ICE INTO TRAY. Installed new craft ice maker and main board supplied by warranty and tested. Ice maker cycled and filled with water. Ice maker is now fixed.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US /AA
Near Blaine, MN 55434
Phillip
Job Details:
03/04/2024
"The dishwasher is hard wired to a gfi in the basement. I added a picture. After about 1 hour the gfi will trip. I hooked up hass, the vane error and drain error were stored. I ran a diagnostic test and it passed. In the manual test the vane will moved forward and back but does not stop. It may need the vane assembly. The customer will try a new gfi first."
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Minneapolis, MN 55443
Phillip
Job Details:
03/04/2024
The refrigerator was not running and not cooling. When I arrived I found the fridge was plugged in and the error FF was on the display. After inspection I found the board was replaced with the wrong main board. The previous company cut the main harness and put on spade connectors to make it work. Then forced plugs in the wrong spot. I had to use the new board that was sent and do some soldering to make it work again. Now all the fans work and the compressor runs. I found the compressor has failed. I replaced the compressor and recharged it with 5.1 ounces of refrigerant.
We serviced a
GE COOKTOP++
Model PP9830SJ1SS
Near Eagan, MN 55123
Delton
Job Details:
03/04/2024
Fan switch stem broke off. Replaced fan switch. Tested and fan now turns on and runs. Cooktop heats and fan works. Cooktop is working good.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Hopkins, MN 55343
Nate
Job Details:
03/04/2024
Replaced bad lid locks. Works great now.
We serviced a
MAGIC CHEF DRYER
Model CYG3005AWW
Near Robbinsdale, MN 55422
Phillip
Job Details:
03/04/2024
"The blower wheel had stripped and was loose. I replaced the motor, blower wheel and rear rollers. The dryer runs and heats good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Apple Valley, MN 55124
Delton
Job Details:
03/04/2024
"Replaced choke kit, tested and microwave is heating and working good."
We serviced a
BEKO DRYER STACKED++
Model BDV7200X
Near Minneapolis, MN 55407
Nate
Job Details:
03/04/2024
Making a rumbling sound. Found two dryer sheets stuck in blower wheel. Cleaned that and lint out. Runs great now.
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS2061
Near Minneapolis, MN 55419
Nate
Job Details:
03/04/2024
"Replaced icemaker, tested. Checks good."
We serviced a
MAYTAG DRYER
Model mdg5500aww
Near Minneapolis, MN 55417
Nate
Job Details:
03/04/2024
"Felt seal on bulkhead was worn through causing a scraping sound. Replaced part, checks good."
We serviced a
DACOR++ RANGE
Model ERD30
Near Saint Paul, MN 55118
Nate
Job Details:
03/04/2024
Replaced bad bake element. It works great now.
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Minneapolis, MN 55426
Nate
Job Details:
03/04/2024
"Washer stopped with tub full of water. It was able to drain, but the transmission is starting to leak oil. Needs transmission and clutch and coupling. Estimate is attached. Customer will talk it over with their spouse and call us tomorrow to let us know if they want to do the repair or not. ; saved tckt"
We serviced a
GE RANGE
Model JB655SK7SS
Near Sauk Rapids, MN 56379
Brandon
Job Details:
03/04/2024
"Returned, installed new board, plugged in. Found the stove was not getting power. One side of the breaker was not putting out 120 volts. The son said that he will have someone come and updated the wiring breaker and plug, I asked him not to plug it in until it is rewired then to call us and get on the schedule so the board can be programmed. ; states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Waite Park, MN 56387
Brandon
Job Details:
03/04/2024
"Customer states the unit has an F5 code. Plugged the unit in and it is trying to cycled the lid lock, and just keeps flashing the F5 code, removed the top cover and removed the lid lock, made sure there was no debris in the mechanism. Unplugged the lid lid lock and checked the codes all F5 code for the lid lock. Customer approved a new lid lock. ; ordrd 1 W10861642 (Lid lock switch)"
We serviced a
BERTAZZONI** VENT HOOD
Model KG48X
Near Wayzata, MN 55391
Adam
Job Details:
03/04/2024
"Customer is complaint is unit showing a then whatever the fan speed is. Nate was there before talk to Techline. They thought it was a vent air code and-ordered a board. Installed control board tested still given the error. Not getting service at customers house had to leave and call Techline when I spoke to Techline they said it was not a error code and that the unit is running properly. Either way, if it is a error code or a venting code. I am unable to repair. I did run unit without grease traps, and it was still giving the air code.; states that autho needed"
We serviced a
HISENSE REFRIGERATOR
Model HBM17158SS
Near Shakopee, MN 55379
Adam
Job Details:
03/04/2024
"Installed parts from last diagnosis, so top hinge bottom hinge. This was for the other side so I had to swap over the handle. Also everything worked out really good now is sealing properly. Only thing that we didnt quote for was a cap on the top hinge because its the opposite side customer would just like an idea how much support would be and then we could ship it to them and they can install themselves Add a photo of where it would be"
We serviced a
LG WASHER
Model WKG101HVA
Near Annandale, MN 55302
Brandon
Job Details:
03/04/2024
"Customer states the unit was shutting off, the door gasket retainer came off. Put the retainer back on, ran the unit on spin, got the water out of the drum, checked the filter for debris. Ran the unit, no unusual noises , drained the unit again. ; snapped 1 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXS26973S/04
Near Maple Grove, MN 55369
Matt
Job Details:
03/04/2024
"SOUNDS LIKE SOMEONE IS RUNNING A CONCRETE DRILL, 18 MONTHS OLD. 48 DEGREES IN FRESH FOOD. Customer had refrigerator unplugged and completely defrosted when I got here. The evaporator fan motor has failed. Quoted customer $500. to install new evaporator cover assembly with fans. Customer approved repair. Part on order. ; ordrd 1 AEB73764534 (EVAP FAN MOTOR SEE MOTOR)"
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Minneapolis, MN 55439
Adam
Job Details:
03/04/2024
"Complaint is unit will just run on its own and then give the error code. I found when I plugged it in that as soon as you shut the door, the unit would start running. Removed lower to panel removed control board. Didnt find any burnt up relays, tapped on all the relays reassembled units were properly and then it got stuck again unit needs a new control board. Homeowners werent there but a guy was there cleaning and said that they would want it done and to order the parts. I did order parts and put them on the schedule left voicemail for Eric to give us a call back and let us know if you for surely wants to do it. Also let him know it might be under warranty. It be worth calling to see if they could get it covered or reimbursed after we did the repair. Unit is in a tight spot. I will have to pull washer out to reconnect the dryer after someone pulled out the dryer and it vented out the side and a cabinet and no way to access it. Add photos to show.; ordrd 1 D518191 (Output board)"
We serviced a
WHIRLPOOL RANGE
Model RF315PXPT1
Near Maplewood, MN 55109
Hyrum
Job Details:
03/04/2024
"Customer states it made a loud pop and threw the breaker, and will do the same if they turn the breaker back on. Discovered a melted terminal block that was shorted to the case. Replaced terminal block and cord with parts from Dey. Tested machine and its working great now.; ordrng 1 WP9761958 (Term block), used 1 CORD-4PRONGRANGE (RC4-50-6 4 PRONG RANGE CORD) from stock"
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Saint Paul, MN 55109
Hyrum
Job Details:
03/04/2024
"Replaced the failed gas valve and the main board. Tested the machine and the oven came on right away. Seems to be working great now.; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LRFVC2406S/02
Near Cottage Grove, MN 55016
Delton
Job Details:
03/04/2024
No water coming though door or ice not being made. I checked wall water and there is a lot of pressure. I can hear valve activate but no water is being dispersed from the inlet water valve. There was some weird goo that sprayed out when i was testing water line to fridge. Needs new inlet water valve and also order dual door water valve incase.Cannot find inlet water valve assembly (see picture) please find that part quote customer.Dual water valve in door- MJX64471402Inlet water valve assembly - ?; saved tckt
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Apple Valley, MN 55124
Delton
Job Details:
03/04/2024
"Replaced lid switch, tested and switch now locks and unlocks normally. I ran quick cycle and it completed but then soon after washer kept beeping and flashing wash<spin<lid lock 3 times.Tech support said that the bottom control board is bad. So now i will order that part and reschedule.Part# 204659P; ordrd 1 204659P (Bottom control board)"
We serviced a
GE DISHWASHER
Model GDT655SGJ2WW
Near Lakeville, MN 55044
Delton
Job Details:
03/04/2024
Found that it is leaking from diverter hose. Part comes as an assembly. Customer approved estimate. Ordering part and rescheduling.; ordrng 1 WD19X25278 (MOTOR/PUMP ASSM)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Saint Paul, MN 55118
Nate
Job Details:
03/04/2024
"Rack adjusters broken and right metal rack rail is broken. Ordered parts, coming back Wednesday to install. ; used 1 WPW10546503 (ADJUSTER) from stock, ordrd 1 W11259786 (Right rail)"
We serviced a
LG RANGE
Model LSG4513ST
Near Saint Paul, MN 55104
Hyrum
Job Details:
03/01/2024
Customer states that since the last visit the convection fan has stopped working entirely. Replaced the convection fan with the part that I ordered. It seems to be working great. Let the machine preheat and had no issues at all. Everything looks great now.
We serviced a
BOSCH DISHWASHER
Model SHP865WG5N/11
Near Otsego, MN 55362
Matt
Job Details:
03/01/2024
"ERROR E25 WON'T COMPLETE CYCLE. Found standing water in the bottom of the dishwasher. I tried canceling and draining, but it didnt drain. I sucked water out through the drain hose and its clear. Found the drain pump cover was loose and there was a lot of junk in there. Cleaned it out and reattached the cover. Tested and dishwasher is draining great. I filled and drained dishwasher 4 times and its draining perfectly every time. Dishwasher is operating great now."
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Elk River, MN 55330
Matt
Job Details:
03/01/2024
ER LD ON WASHER. Found the lid lock assembly is broken and is just hanging there. Installed new lid lock kit and tested. Washer is working great. Washer is now fixed.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW0
Near Rogers, MN 55374
Matt
Job Details:
03/01/2024
"DRYER MAKES AN AWFUL SQUEELING NOISE FOR FIRST 5 MINUTES EVERYTIME IT IS RUN. Found the left rear roller is seizing up and squealing. Customer approved repair. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53321HZ-5
Near Hopkins, MN 55305
Adam
Job Details:
03/01/2024
Customer complaint is when opening door doesnt always read door open and sometimes doesnt read the door being closed. On arrival, it was working. Sounds like bad door switches. Remove switches found the switches are bad and faulty. Replaced all four and now units working properly
We serviced a
GE DRYER
Model GTX22GASK0WW
Near Maple Grove, MN 55311
Matt
Job Details:
03/01/2024
BREAKER KEEPS TRIPPING. Found the ignitor is burnt out. Installed new ignitor and tested. Dryer is heating great and cycling between 220F and 115F and not tripping breaker. Dryer is now fixed.
We serviced a
GE REFRIGERATOR
Model GSL25JFXBLB
Near Minneapolis, MN 55446
Matt
Job Details:
03/01/2024
NOT COOLING. Found the heating element had failed. Defrosted evaporator and installed new heating element. Refrigerator is now fixed.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Maple Grove, MN 55369
Phillip
Job Details:
03/01/2024
Knocking noise in wash cycle. I verified the issue. Found bulletin that says to tighten the lower drive nut. I tightened the nut. I tested and sound is gone.
We serviced a
BOSCH REFRIGERATOR
Model B36CL81ENG/03
Near Lakeville, MN 55044
Delton
Job Details:
03/01/2024
Replaced water valve and ice maker. Tested and ice maker cycles and fills. I informed customer could take up to 24 hours for ice to be made.
We serviced a
GE REFRIGERATOR
Model GSS25GMHJCES
Near Maple Grove, MN 55369
Phillip
Job Details:
03/01/2024
Water pressure is slow. I verified water supply is good. Issue is with the filter or manifold. The customer will try a genuine GE filter.
We serviced a
KENMORE DRYER
Model 11060812990
Near Waite Park, MN 56387
Brandon
Job Details:
03/01/2024
"Customer states the unit runs and shuts off after a few minutes.Cycled and tested, while running the unit was very loud. Disassembled and found the motor is what was making the noise. Customer approved the new motor. Ended up needing a blower wheel as well, Replaced both. Cleaned and lubed the drum rollers, cycled and tested. The unit is now running with no noise."
We serviced a
ASKO++ DISHWASHER
Model DFI675XXL.U
Near Minneapolis, MN 55424
Nate
Job Details:
03/01/2024
"Replaced user interface and door latch, works good. Job complete."
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061UG/AA
Near Coon Rapids, MN 55433
Phillip
Job Details:
03/01/2024
Water leaking into the base. I found the siphon break inlet cap was off and laying in the dishwasher. I put the cap back on and made sure its tight. No issues found.
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Hastings, MN 55033
Delton
Job Details:
03/01/2024
"Replaced shifter, pulley, clutch. Tested and washer now shifts between agitate and spin. Washer is working good."
We serviced a
FISHER PAYKEL++ WASHER
Model WA37T26G
Near Minneapolis, MN 55424
Nate
Job Details:
03/01/2024
Washer hasnt been draining. We replaced bad drain pump and installed fuse kit. Runs and drains great now.
We serviced a
KENMORE DISHWASHER
Model 16879000
Near Sartell, MN 56377
Brandon
Job Details:
03/01/2024
"Customer states the dish washer is not draining.Cleaned out the drain hoses the unit still sounded like it struggled to pump the water out. Let customer know a price and the customer approved, pulled unit out and removed the drain pump got some debris out. Cleaned the drain lines again. Found the unit leaking on the left side where it fills with water. Informed the customer and the customer said it was ok to clean it off and put it back together. he is planning on replacing the unit soon"
We serviced a
LG REFRIGERATOR
Model LFC24770ST
Near Chanhassen, MN 55317
Adam
Job Details:
03/01/2024
Install new rollers now unit is working properly
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEQ0
Near Saint Joseph, MN 56374
Brandon
Job Details:
03/01/2024
"Customer states the refrigerator is leaking water and is not as cold as it should be.Checked and found the freezer had water leaking down the door. Removed the drawer and door.Removed the back cover and steamed, found the drain clogged, cleaned out the drain. Streamed out the ice. Put back together, unit started cooling correctly ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Chanhassen, MN 55317
Adam
Job Details:
03/01/2024
Installed part. tested and everythings working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near West Lakeland Township, MN 55082
Hyrum
Job Details:
03/01/2024
Customer states it leaks after about a half hour of running. Turned it on let it run for about a half hour. Took off the door panel and saw that there was suds. Potentially coming over the tub lip door. Didnt see any leaks under the sump or anywhere else just from the front of the door. Pour a little oil in the dishwasher. Adjusted rinse aid setting. Tip the dishwasher back just a little bit.instructed customer on what to do if it leaks again. As of right now seems to be that weve resolved this issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Blaine, MN 55449
Phillip
Job Details:
03/01/2024
The fridge ice maker failed and the freezer defrost thermostat failed. I replaced both parts today. I advised the customer to wait 3-24 hours for to make ice.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Saint Paul, MN 55119
Delton
Job Details:
03/01/2024
"Replaced all listed parts, tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
LG REFRIGERATOR
Model LFXS28566S
Near Waconia, MN 55387
Adam
Job Details:
03/01/2024
"Customer complaint is unit start getting warmer and warmer. Hooked up pressure gauges and found its reading as a restriction. Removed capillary tube from filter and found that was plugged right there. Removed filter dryer blasted nitrogen through it. Put new filter in vacuumed, held pressure under 300 ?m. Filled with cracked amount of Freon tested units working properly now."
We serviced a
BEKO DRYER
Model 7185881600
Near Minneapolis, MN 55436
Nate
Job Details:
03/01/2024
"The drum was locked up, but when we arrived, the dryer was working properly. We took it apart enough to access the internals to look for anything out of the ordinary (or signs of a problem) but could not find any issues. Belt was good. Motor good. Nothing in blower wheel. Rollers good. Looks like motor possibly got overworked and stopped due to overheat."
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/01
Near Saint Paul, MN 55116
Hyrum
Job Details:
03/01/2024
0511 Sealing006368670512 Nut10024356Leaking from zeolite container seal. Discovered seal nut was cracked. Need replacement parts. Ordered parts from marcone ; ordrd 1 10024356 (Seal) and 1 00636867 (Nut)
We serviced a
LG DISHWASHER
Model LSDT9908SS
Near Hopkins, MN 55305
Adam
Job Details:
03/01/2024
Customer is complaint noise during. Put unit in test mode found that the motor is extremely loud and weak. Will need new motor assembly ordered part and rescheduled.; ordrd 1 AGM30016301 (Motor)
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Minneapolis, MN 55422
Nate
Job Details:
03/01/2024
Replaced bad case assembly and inlet hose. Parts abq76120501 and mej63424801. Dried up all the water that had leaked out from the hoses that were broken. Reinstalled dishwasher and ran it and no leaks now. Runs great. ; schdld next appmnt for 3/5 TUE !
We serviced a
ASKO++ DISHWASHER
Model DFI664.U
Near Eden Prairie, MN 55344
Adam
Job Details:
03/01/2024
Customers complaint is screen went completely black and was Unresponsive. They went out of town for a week and came back and now its working. Tested everything. Everythings working properly at this time was getting some moisture through the seal. Theres a service bulletin for this issue and you need to replace the seal and get the new UI board. Added a bluebook quote to file. Explained to customer diagnosis and that the office will give you a final quote to make sure parts are available and no price changes.; saved tckt
We serviced a
BEKO WALL OVEN++
Model WOS30100SS
Near White Bear Lake, MN 55110
Hyrum
Job Details:
03/01/2024
"Customer states that it is burning food and then the temperature is dropping and really inconsistent. Turn the machine on And placed my temperature sensor inside. Temperature of the oven was about a hundred degrees hotter than the oven display was showing. Oven got as hot as 483 degrees. Then cycled to 343, then to 402, then dropped again. Called beko tech support, spoke wit Ed, they stayed it's likely a runaway temp sensor. Ordered part from marcone. ; ordrd 1 263410054 (Temp sensor)"
We serviced a
LG DISHWASHER
Model LDFN3432T
Near Minneapolis, MN 55403
Nate
Job Details:
03/01/2024
"Leaking and giving AE error. Found some water in flood pan. Dried water out, found a bad valve. Quoted and ordered valve. ; ordrd 1 5221DD1001E (Water valve)"
We serviced a
LG WASHER
Model WM2277HS/01
Near Minneapolis, MN 55408
Nate
Job Details:
03/01/2024
"Has a bad bearing. Quoted for bearing/tub assembly. Ballpark of $1400. RJ please refund half of trip charge, approved by RM. I tried calling, knocking, etc to let him know but no answer, can someone try calling him to let him know we are refunding half of trip charge? ; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA
Near Minneapolis, MN 55444
Phillip
Job Details:
03/01/2024
The fresh food was very cold but the freezer is not cold enough. All fans working. I checked the pressure and food the lows for was minus 10 psi. I checked for leaks and found none. The fridge was just under charged. I added refrigerant. It happened while I was charging it and the relay failed. ; states that autho needed
We serviced a
GE RANGE
Model JB655SK7SS
Near Sauk Rapids, MN 56379
Brandon
Job Details:
03/01/2024
"Returned with board installed. Plugged in, the left number on the display did not come on, unplugged checked the board and connections and found not issues. Plugged in again and it worked all the functions worked."
We serviced a
BEKO WALL OVEN++
Model WOS30100SS
Near White Bear Lake, MN 55110
Hyrum
Job Details:
03/01/2024
"Customer states that it is burning food and then the temperature is dropping and really inconsistent. Turn the machine on And placed my temperature sensor inside. Temperature of the oven was about a hundred degrees hotter than the oven display was showing. Oven got as hot as 483 degrees. Then cycled to 343, then to 402, then dropped again. Called beko tech support, spoke wit Ed, they stayed it's likely a runaway temp sensor. Ordered part from marcone. ; ordrd 1 263410054 (Temp sensor)"
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS178TW01
Near Cottage Grove, MN 55016
Delton
Job Details:
03/01/2024
Drum runs as soon as it is plugged in and control will beep continually. Canceling cycling will not stop and touch panel is not responsive. Found that the relay is stuck on the board always supplying power to motor. I tapped the relay on the board and motor stopped and dryer resumed working correctly.Needs new control board. Ordering part and rescheduling.; ordrd 1 D518191 (Control board)
We serviced a
GE RANGE
Model JBS07 M1WW
Near Saint Paul, MN 55104
Delton
Job Details:
03/01/2024
"Front right coil would get stuck on high even when set at 3 or 4. Replaced infinite switch. Tested and is working correctly now.; saved tckt , states that autho needed"
We serviced a
AMANA DRYER
Model NGD4600YQ0
Near Blaine, MN 55434
Phillip
Job Details:
03/01/2024
The dryer takes long to dryer and shuts off early. I tested the air flow and found its poor. I disconnected the duct and its perfect. The duct vents under the desk. Someone needs to come out and clean it right. ; saved tckt
We serviced a
SAMSUNG WALL OVEN++
Model NV51K7770DS/AA
Near Blaine, MN 55449
Phillip
Job Details:
03/01/2024
While the oven is heating the display goes blank/dead and sometimes they have to reset power. No fault codes. I need the parts listed below. DE94-03894B control board DG94-01617A-display board; states that autho needed
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Woodbury, MN 55129
Delton
Job Details:
03/01/2024
"Washer was full of water and unplugged when I got here. Customer said that it was stuck on soak option and wouldnt advance even after she canceled cycle and unplugged washer.I plugged in washer and pushed and held cancel cycle button and started spin cycle. It ran and drained out the water. I checked diagnostics and all functions are working. I ran cycle that customer normally uses and the washer fills, agitates, drains and spins. Washer is working good as im here.Customer will use as normal and call back if there is further issues.; saved tckt"