Service History 61 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311SFYW01

Near Eden Prairie, MN 55344

Adam

Job Details: 06/16/2022

Wasnt making ice was customers complaint. Tested ice makers water valve which that worked great. Next tested ice maker itself and the motor wouldnt spin. Quoted and replaced ice maker. ; used 1 WPW10190965 (ICEMAKER) from stock

We serviced a

GE DRYER- GAS

Model DHDSR46GG8WW

Near Minneapolis, MN 55417

Delton

Job Details: 06/16/2022

Found that timer knob is cracked and not turning timer to correct cycle. Timer shaft is slightly stripped as well. Customer will try and reinforce timer so knob turns it. Customer will think about it and call back if they want to proceed with timer and knob replacement. Otherwise dryer was tumbling and heating fine.Timer part# WE04X20415; timer Knob WE1M654

We serviced a

GE REFRIGERATOR

Model CWE23SSHHSS

Near South Saint Paul, MN 55075

Delton

Job Details: 06/16/2022

"Replaced all listed parts, tested and door seals and rolls in and out smoothly. Refrigerator is workin good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSG/AA01

Near Eagan, MN 55122

Delton

Job Details: 06/16/2022

Replaced Ice maker kit and did the fixes. Tested and ice maker cycles and fills. Ice maker is working good.

We serviced a

GE REFRIGERATOR

Model PYE23PSDCSS

Near Minnetonka, MN 55305

Adam

Job Details: 06/16/2022

Unit was making a loud fan noise. Found the fan was bad but it was from an ice build up on the evaporator. Steamed the evap. GE has a service bulletin for this issue. Had to move the sensor to a different spot. Fridge temp 38Freezer 10; used 1 WR60X10352 (Fan) from stock

We serviced a

GE DISHWASHER

Model GDF570SGJ2CC

Near Eagan, MN 55122

Delton

Job Details: 06/16/2022

Replaced water valve and when testing found that its leaking little bit from motor. Assumed that the water valve was the source since it was leaking from that. Now with motor customer will think about repairing it VS replacing it. They will call back if they want to proceed.Order motor part# WD26X23258

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD6620HW0

Near Wayzata, MN 55391

Phillip

Job Details: 06/16/2022

Getting the f3-e3 thermistor error and poor air flow. I found the air flow was poor. There is also a bulletin for this issue. I fixed the air flow issue by pulling the machine forward and station out the duct . If it continues then it will need the parts listed. Console W11417087Thermistor WP8577274

We serviced a

GE DRYER- GAS

Model GTD33GASK0WW

Near Big Lake, MN 55309

Seth

Job Details: 06/16/2022

Customers complaint with the dryer is it he only reads 100? at the vent outside and its taking twice as long to dry clothes. Upon arrival inspector checked igniter and put it thermocouple in the dryer cavity. I watch seven flower cycles between 150?F and 103?F. I was here previously I dealt with service bulletin for a failing igniter and installed a new flame sensor and coils for good measure. I could find no issues I called Jay and spoke with Jay. According to the GE tech line this unit should run an average of 130?. Which is consistent with the temperatures Im seeing he recommended I watch some additional cycles to verify heat stays throughout. I watched 7 more cycles heat was consistent. The dryer is working as designed.

We serviced a

BOSCH REFRIGERATOR

Model B36CL80SNS/04

Near Plymouth, MN 55446

Phillip

Job Details: 06/16/2022

"The ice maker has ice in the tray but it wont move on to dump the ice. I pressed the test button but the ice maker never cycles. Temps in the freezer are 0 and the fresh food temp was 36. It needs the ice maker assembly. . ; snapped 3 QuickPics, states that autho needed"

We serviced a

AMANA DRYER- GAS

Model LG8319L2

Near Albertville, MN 55301

Matt

Job Details: 06/15/2022

"Customer complaint is, NOT WORKING. Inspected and tested. Found the gas valve coils have failed. Installed new coils and tested. Dryer is now heating but getting to hot. Airflow is only 5mph on outside of house and 25mph on back of dryer. With vent disconnected the heat is cycling great between 210F and 110F. I showed this to the customer and advised he not use dryer until the vent gets cleaned. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

GE DISHWASHER

Model GDF520PGJ5WW

Near Albertville, MN 55301

Matt

Job Details: 06/15/2022

"Customer complaint is, NOT WORKING / NO POWER. Inspected and tested. The light on the board was on solid, which is supposed to mean the main board is bad. . Installed main board and still dead and light is on solid. The UI has failed. . Customer declined repairs for now and is going to look into replacing it. If they call back and want us to order the part, the part number is WD21X23463."

We serviced a

GE REFRIGERATOR

Model GWE19JGLNFWW

Near Buffalo, MN 55313

Seth

Job Details: 06/15/2022

Customer complaints freezer got warm first than the fridge. Upon arrival and inspection the compressor was running the evaporator fans were running the condenser fan was running but it was warm inside. This unit has a failed sealed system.. Please transfer; saved tckt

We serviced a

LG DRYER- GAS

Model DLG3601W

Near Clearwater, MN 55320

Seth

Job Details: 06/15/2022

I installed a customer supplied orifice for propane. No warranty or call backs. I plugged unit in when done and rotated the drum the unit was in pieces when I arrived. I re-installed the removed parts that were supplied.

We serviced a

MAYTAG DRYER- GAS

Model MDG4806AWW

Near Burnsville, MN 55337

Delton

Job Details: 06/15/2022

"Customer had dryer running when before i came for 45 minutes and clothes were not warm and dryer had no heat. I checked fuses and all checked good. I turned back on dryer and heat came on and is cycling heat fine. I suspect that the control board is bad and not sending power intermittently. Ordering control board and lint trap, rescheduling.; ordrd 1 W10756689 (Cntrol board) and 1 Wp37001142 (Lint trap)"

We serviced a

LG WASHER FRONT LOA

Model WM3700HWA

Near Minneapolis, MN 55408

Nate

Job Details: 06/15/2022

"Not a redo. This time needed a new filter. After replacing filter board it ran great. But per the office notes I also replaced the main PCB and user interface board. Runs great. It does trip the breaker when its on spin, in the laundry room. Room is on a GFCI circuit. I got an extension cord and when connected to a non GFCI it doesnt trip the breaker. Explained this to customer. Please bill this out to the insurance as this should not be a redo."

We serviced a

BOSCH DISHWASHER

Model SHEM3AY52N/26

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/15/2022

No power/power error. Failed electrical box connection burnt. I replaced it and tested the dishwasher. It is now fixed. Please call and collect.

We serviced a

DCS DISHWASHER

Model DD224C

Near Long Lake, MN 55356

Adam

Job Details: 06/15/2022

Installed stater motor and pump motor from last diagnosis. Unit is now running properly. Tested a couple different times for leaks and everything is working properly with no leaks

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298AABP

Near Otsego, MN 55301

Matt

Job Details: 06/15/2022

"Customer complaint is, NOISY OPERATION, LOUD HUMMING NOISE. Refrigerator sounded normal when I arrived. Inspected and found the FF evaporator cover has a lot of frost on it, and the display is acting goofy. The noise was probably coming from the FF evaporator fan. This is a 2010 model and Im not exactly sure if it needs all the same parts as the newer ones that have this problem, but I told the customer it would probably be between $200-500 to repair. Customer declined repairs for now and is going to defrost it and see what happens."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF457ARGSWR/A2

Near Minneapolis, MN 55406

Nate

Job Details: 06/15/2022

"Getting an E3 error. Checked motor and stator and hall sensor. All check good. Ran on a spin only, and the bearing is grinding. ."

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERW02

Near Minneapolis, MN 55406

Nate

Job Details: 06/15/2022

"Replaced bad auger motor. Coupling/impeller was stripped so I had to cut it off with a hack saw. Shipped new one to customer who will screw it on when he gets it, and he will call and make the payment for the repair when he gets that part. No charge for the coupling. ; ordrd 1 WP63052-2 (Coupling)"

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/11

Near Minneapolis, MN 55419

Delton

Job Details: 06/15/2022

"Found that there was a pistachio shell stuck in drain tube . I removed debris, tested and dishwasher drains and is working good."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA422PRHDWR/AA

Near Minneapolis, MN 55406

Delton

Job Details: 06/15/2022

"CUstomer says it shook so hard that hose underneath washer popped off and water went everywhere and appeared that tub was sitting right. Customer attached hose back on and no longer leaks but as Im her. This washer is part of the Samsung Recall.)"

We serviced a

GE WASHER FRONT LOA

Model WCVH6800J1WW

Near Minneapolis, MN 55406

Delton

Job Details: 06/15/2022

Found that door boot is ripped. Customer approved estimate. Ordering part and rescheduling.; schdld next appmnt for 6/17 FRI !

We serviced a

KENMORE REFRIGERATOR

Model 596.71813101/P718300

Near Saint Paul, MN 55105

Delton

Job Details: 06/15/2022

Found that defrost thermostat is bad and evaporator frosted over blocking air flow. Manually defrosted frost and replaced thermostat. Tested and refrigerator is cooling and working good.; used 1 WP10442411 (DEFROST BIMETAL) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHG2399MF7

Near Saint Paul, MN 55105

Delton

Job Details: 06/15/2022

"Found that defrost bimetal was replaced at some time before but wires were disconnected. Attached wires, tested and refrigerator is defrosting and working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFS2612TE0

Near Saint Paul, MN 55104

Delton

Job Details: 06/15/2022

"I found that there was another issue besides that of the water dispenser leaking that I was not aware was a issue last time. Found that the evaporator drain was disconnected slightly so when in defrost would leak onto floor. I attached and secured drain tube, tested and is draining into drip pan and no leaks. Refrigerator is working good."

We serviced a

DANBY FREEZER

Model DCF145A3WDB

Near Sartell, MN 56377

Seth

Job Details: 06/15/2022

Customer complains that frost builds up at the rear of the cabin especially on the right and left corners. Upon arrival and inspection I found the door seal and hinges looked perfect. I further inspected and found that the rear body instead of being flat and level with the rest of the door ceiling surface was rolled toward the back. When you close the door you could hear the air entering from the back of the unit through the failed seal because of an imperfection in the body on the rear of the unit. Please advise desired course of action. I do not believe a new seal door or hinges will fix this issue it has to do with the body and the top surface not being manufactured correctly. pictures attached.

We serviced a

KENMORE REFRIGERATOR

Model 59676259702

Near Saint Paul, MN 55108

Nate

Job Details: 06/15/2022

"Not making ice. Found that the waterline to the fridge needs to be connected. The icemaker cycles great and the valve gets 120. Customer will get that connected. Also, water under the fridge. I sealed a crack in the drain pan. They will monitor it for a couple days. If it still leaks, I recommend we put in a new pan. 170. Part WPW10655367 and Dey has one."

We serviced a

KENMORE WASHER TOP LOAD

Model 1108297910

Near St. Louis Park, MN 55426

Adam

Job Details: 06/15/2022

Replaced gear case and motor from last diagnosis. Now unit is operating correctly and is great working condition spins and agitates fine also no leaks; used 1 3360629 (Gear case) from stock

We serviced a

KENMORE REFRIGERATOR

Model 10672009010

Near Sartell, MN 56377

Seth

Job Details: 06/15/2022

The customer complains that theres a discharge of water underneath the freezer drawer in the French door fridge. Upon arrival and inspection I found this model of fridge was affected by the redesign of the defrost drain. Spoke with customer and we decided to modify the duck bill and clean the drain and defrost the tray. I did this and tested and the unit is draining great. The refrigerator is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Roseville, MN 55113

Nate

Job Details: 06/15/2022

"Temps fluctuate in fresh food and frost building up in freezer. Found a bad evap fan. Customer wants to do repair themselves, so i showed them step by step how to do it and I steamed off built up frost."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS56IS9

Near Minneapolis, MN 55424

Adam

Job Details: 06/15/2022

"Removed iced up mold using steamer to unthaw unit. And found the prongs on at least two of them were damage and is a sealed system issue because they use Freon through the prong which freeze to mold. ; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Oak Grove, MN 55303

Phillip

Job Details: 06/15/2022

"The customers complaint is the ice maker is not working and all frosted up. The flex drawer display does not respond. The ice maker compartment has some bubbles on the sides from being over heated. The ice tray is also broken. The flex drawer would need to be replaced plus the drawer harness. It looks like this model had a revision number of 18, I could not get that number to pull up a parts list. If clarification of part is needed please let me know and I can assist. The ice maker kit will also need to be installed. ; states that autho needed"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED9500TW3

Near Saint Michael, MN 55376

Matt

Job Details: 06/15/2022

"Customer complaint is, NO HEAT, TUMBLES OK. Inspected and tested. Found the heating element was burnt out. Installed new heating element and tested. Dryer is now heating great, but is getting to hot and I had to shut it down. Airflow on outside of house is only 8 mph and back of dryer is 25mph. With dryer vent disconnected, the heat is cycling perfectly between 200F and 130F. It looks like they used the flexible foil vent material inside the wall. I showed this to the customer and advised they not use it until they clean or preferably replace the vent. ; used 1 WP8544771 (LONG ELEMENT) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FC2

Near Saint Michael, MN 55376

Matt

Job Details: 06/15/2022

"Customer complaint is, SOUNDS LIKE GRINDING GEAR WHEN AGITATORS SPINS. Inspected and tested. Washer is roaring in a spin and its been leaking on the floor underneath. The gear case has failed. ."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Minneapolis, MN 55444

Matt

Job Details: 06/15/2022

"Customer complaint is, SEAL AROUND THE DOOR IS NOT SEALING CORRECTLY. Freezer temperature is 5F and FF compartment is 35F. Inspected and found both FF compartment door seals are tearing in the corners. Also the humidity slides on the drawers are broken off. Needs 2 new door seals and 2 humidity slides. Part numbers WP67005864 for the slides and W10830283 for the left seal and W10830162 for the right seal. Dana can you call and get approval for these parts and then order them and reschedule the customer. ; saved tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ

Near Andover, MN 55304

Matt

Job Details: 06/15/2022

"Customer complaint is, MICROWAVE IS SPARKING AND FIRE. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Installed new magnetron and wave guide cover. Tested microwave and its working great. Microwave is now fixed."

We serviced a

LG RANGE- GAS

Model LRG3193

Near Elk River, MN 55330

Phillip

Job Details: 06/15/2022

I found the bake ignitor was twisting and grounding to the burner. I replaced the ignitor and made sure nothing is rubbing. I set to 350 and made sure it heats up. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

KENMORE WASHER FRONT LOA

Model 796.4118231

Near Maple Grove, MN 55369

Phillip

Job Details: 06/15/2022

I loaded the washer with towels and got them soaking wet. I put the washer on a high speed spin. I did not find a big problem today. I did notice every time the drain pump came on the drain hose was hitting the back panel. I zipped tied the hose together so it would stop hitting. If it continues it could be a major issue with the spider assembly developing cracks in it.

We serviced a

GE MICROWAVE

Model JVM3160RF5SS

Near Maple Grove, MN 55311

Phillip

Job Details: 06/15/2022

I replaced the light bulb and its working good. The microwave is also heating fine.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW1

Near Maple Grove, MN 55369

Phillip

Job Details: 06/15/2022

The user interface does not respond. The green light on the main board is flashing. If I left the user interface unplugged for a min and plugged it back in I was able to get into diagnostics. Im diagnostics I got the f6e2 communication error. A few seconds later the user interface goes unresponsive. I quoted the customer for the user interface but will order the main board and user interface. ; ordrd 1 W11135391 (User interface) and 1 W11135392 (Main control)

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Maple Grove, MN 55369

Phillip

Job Details: 06/15/2022

The does not heat. I found the heater was bad. I replaced the heater assembly. Its heating good now. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ

Near Andover, MN 55304

Phillip

Job Details: 06/15/2022

Helped take the microwave down install parts.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45K6200EW/A3

Near Eden Prairie, MN 55346

Adam

Job Details: 06/15/2022

Unit wasnt heating found the heater element had failed. Quoted and schedule customer for replacement of part for the 17th; ordrd 1 DC93-00154A (Elemet)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW3

Near Chaska, MN 55318

Adam

Job Details: 06/15/2022

Unit wouldnt light up or do anything. Disassembled unit to test wiring and boards. Was getting 120 in to unit and power to the display. Removed display and found some Corrosion. Cleaned best I can and started to work. Quoted customer for new display W11135391. With how much he might as well get a new machine. Told him there is no guarantee on this repair because its kinda just putting a band aid on something that will fail again. Customer understands if it happens again needs replacement.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ1

Near Plymouth, MN 55447

Nate

Job Details: 06/15/2022

"Replaced the mag, diode and cap. Heats and runs great. Unfortunately the left nut was stripped for mounting, so we had to order a new nut and bolt. I will need a second tech here to help me reinstall. Can someone please schedule a return visit on a day it works to have a 2nd tech here with me? ; ordrd 1 W10596040 (Nut) and 1 Wpde97-00672a (Bolt), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rogers, MN 55374

Adam

Job Details: 06/14/2022

Unit wasnt cooling the fridge. Freezer was working fine. Found the evaporator frozen up. The fresh food fan was working properly. There is no defrost heater in this section. There is a service bulletin for this unit for this issue ordered kit and rescheduled customer ; ordrd 1 W11457241

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near St. Cloud, MN 56304

Seth

Job Details: 06/14/2022

Not powering up. No power at the outlet I restored power and updated the software bill for labor. The dishwasher is now fixed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20ECMS00

Near Wayzata, MN 55391

Adam

Job Details: 06/14/2022

Unit wasnt making ice. Temps were good. Found the ice maker wouldnt cycle even when test mode. Was getting power though. Needs new ice maker.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Brooklyn Park, MN 55443

Phillip

Job Details: 06/14/2022

"It need the drain kit, defrost sensor and the add on heater. I relocated the sensor and added the heater to the extra loop. I put it into defrost and verified both heaters come on. ; used 1 DA82-01415A (DRAIN KIT), 1 DA32-10104N (TEMP SENSOR), and 1 SH502 (HEATER) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55427

Phillip

Job Details: 06/14/2022

"The fresh food evaporator is frosted over. It will need the sensor and drain kit. I advised the customer it needs to be off and the door opens. Coming back Thursday. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9400PT0

Near Mound, MN 55364

Adam

Job Details: 06/14/2022

Unit door boot was badly ripped. Replaced boot and spring tested many times for leaks and had no leaks at all. Unit was spinning out fine also must have torn from laundry.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Chanhassen, MN 55317

Adam

Job Details: 06/14/2022

"Unit would just continuously fill with water then once over halfway full on the door would give a 4E code and drain. Found once disassembled the pressure hose was damaged and had a hole in it. Quoted customer for hose and sensor just in case that has failed also. If not we will return that sensor. ; ordrng 1 DC97-14545F (Pressure hose), ordrd 1 DC96-01703G (Pressure switch)"

We serviced a

UNKNOWN REFRIGERATOR

Model BFFD3622SS

Near Maple Grove, MN 55369

Matt

Job Details: 06/14/2022

"Customer complaint is, FRZ ICEMAKER IS MAKING ICE BLOCK IN ICE BIN. Temperatures were at 0F In freezer. Inspected and found the ice bin is a solid block of ice. Removed ice maker and found one of the ice makers is completely full and is overflowing into the ice bin. I think the ice maker is not cycling properly. Needs a new ice maker assembly. Also customer wanted a new water filter. Installed new ice maker, filter and tested. Refrigerator is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB9600AWQ

Near Rosemount, MN 55068

Delton

Job Details: 06/14/2022

The spray arm manifolds plastic are warped and wont line up with back manifold which is also cracked so spray arms dont spin and water is not directed properly. Also customer says touch pads are sometimes not responsive.Several parts needed many parts NLA. Long Manifold wp99002738; manifold brackets (need 2) wp99002643; wash spray manifold 9902793; upper wash manifold 99002679; console panel 99002795; saved tckt

We serviced a

GE DISHWASHER

Model GDF510PSJ0SS

Near Plymouth, MN 55446

Phillip

Job Details: 06/14/2022

I found the dishwasher would not heat even in the heater test cycle. I found the flood switch was faulty and that was disabling the heater. I replaced the flood switch and now it works. I also ran the from ware update. ; used 1 WD21X10519 (FLOAT SWITCH) from stock

We serviced a

ADMIRAL REFRIGERATOR

Model LSD2615HEW

Near Rosemount, MN 55068

Delton

Job Details: 06/14/2022

"Found that compressor and all fans are running but no frost pattern. Sealed system leak/restriction. Needs sealed system repair. Temperature inside is 90 degrees. saved tckt"

We serviced a

THOR RANGE- GAS

Model LRG4807U

Near Hopkins, MN 55305

Adam

Job Details: 06/14/2022

Unit wouldnt spark on top burners. Also customer stated about the oven having a delay ignition. Oven is working properly explain the igniter takes a while to heat up then light. Igniter lit the gas right away and no excessive amount of gas. The top burners every burner wouldnt spark and ever control wouldnt work. Would open gas but never ignite. Had to pull unit out to get to spark module in back. Was getting 120 when I turned the knob but nothing out. Please order spark module and reschedule customer. ; saved tckt

We serviced a

GE DRYER- GAS

Model GTD33GASK0WW

Near Blaine, MN 55449

Matt

Job Details: 06/14/2022

"Customer complaint is, UNIT NOT HEATING AND JUST STOPS FROM TIME TO TIME. 10 MIN LATER AND SHE HAVE TO RESTART NOW NOT HTNG. Inspected and tested. I started dryer on high heat for 60 minutes and watched it for over 30 minutes and it was heating perfectly and cycling between 205F and 120F and never shut down on me. I found a service bulletin for it stopping mid cycle and it says to replace the door. Installed new door and tested. Dryer is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS1

Near Lakeville, MN 55044

Delton

Job Details: 06/14/2022

"Replaced motor/sump assembly, tested and all functions are working. Dishwasher is working good."

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Blaine, MN 55449

Matt

Job Details: 06/14/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Everything that I can test without removing it is good. Its either the board, transformer or magnetron.

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE58K9430SS/AA01

Near Ham Lake, MN 55304

Matt

Job Details: 06/14/2022

"Customer complaint is, CLEANED OVEN AND NOW STUCK ON C21 AND DOOR LOCKED. Customer also said its cooking things to fast. Inspected and tested. I turned the breaker off and the error went away. I turned on oven at 350F and its cycling about 20-25F on the high side. I showed customer how to recalibrate oven. Otherwise range is working great."

We serviced a

WHIRLPOOL STACKED WASHER

Model WFW6620HC0

Near Minneapolis, MN 55446

Adam

Job Details: 06/14/2022

Customer complaint unit is leaking. Ran unit multiple times and couldnt get unit to leak. Double check the door gasket and couldnt find any tears or small pin holes. Pulled unit out none of the valves were leaking all looked good. Customer was getting suds error code. And noticed out the back vent evidence of water leaking. Customer says they fill up the detergent dispenser full. Recommend using only 2 tablespoons at first then go from there. Checked all hoses and drain pump was pumping good. Customer is going to watch for the leak and let us know after trying less soap.

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRWW

Near Maple Grove, MN 55311

Phillip

Job Details: 06/14/2022

Temps are 0 for the freezer and 37 for the fridge. Today its working better and sounds normal. The customer said it started working. I found ice on the freezer ceiling and frost on the back panel. While I was defrosting the freezer it went into a defrost. Its working as it should now. This unit was in the garage.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT1L1TZYT00

Near Maple Grove, MN 55369

Phillip

Job Details: 06/14/2022

When I arrived I found the bucket half full and ice sitting in the ice mold. The ice maker was on but it would not cycle. I jumped t and h to get to cycle. The fingers tried to loosen the ice but the heater was not cycling on. The customer said it worked great for 3 weeks then just got really intermittent. I replaced the ice maker assembly and will send the other back under warranty. D7824706q

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGET3065PFD

Near Saint Michael, MN 55376

Phillip

Job Details: 06/14/2022

"When the ovens are on sometimes the off button does not respond so the ovens cannot be shut off. I tried it by turning the ovens on, I could get the upper to shut off but the lower oven would not shut off. The customer had to reset power. They also have the same issue when they want to change the temperature from 350 to 400, nothing responds. It for sure needs the touch pad and may need the control. Please get approval for both parts incase both are needed. Touch pad 139038818Control 5304507688; states that autho needed"

We serviced a

AMANA DISHWASHER

Model ADB1200AWS

Near Elk River, MN 55330

Matt

Job Details: 06/14/2022

"Customer complaint is, HORRIBLE SOUND & NOT CLEANING. Inspected and tested. Found a piece of plastic in the sump by the chopper blade. Cleaned out sump and reassembled. Tested dishwasher and it sounds great. Dishwasher is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60HXSS5

Near Elk River, MN 55330

Matt

Job Details: 06/14/2022

"Customer complaint is, THINKS HAS POWER BUT CONTROL PANEL ISNT RESPONDING. Inspected and tested. Found the main board has failed. Installed new board and tested. Dishwasher is still dead. Needs a new UI. Installed new UI and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EIGD55HIW2

Near Rogers, MN 55374

Phillip

Job Details: 06/14/2022

The dryer would heat for a little in the beginning then start to short cycle. I found the ignitor coils are weak. I replaced the coils. The dryer heats good now. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

LG REFRIGERATOR

Model LMXS30796S/00

Near Otsego, MN 55301

Phillip

Job Details: 06/14/2022

"Temps in both sides are 70 degrees. I found both sections not cooling but all fans are running. The compressor is running but it has failed. The customer will need to be replaced. ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE DRYER- ELECTRIC

Model GSL25JFXBLB

Near Saint Michael, MN 55376

Adam

Job Details: 06/14/2022

Unit was cooling fridge side. The evaporator fan was running same as compressor. Disassembled the freezer side to see the evap. The evaporator was a big ice damn. Tested the defrost heater and it failed. Quoted then replace heater also steamed the ice damn. So unit is back and running; used 1 WR51X10055 (DEFROST HEATER) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED87HEDW1

Near Elk River, MN 55330

Matt

Job Details: 06/14/2022

"Customer complaint is, WON'T TURN ON. Inspected and tested. Found the main board has failed.This is a business and there not open in the morning so customer is requesting am service so were out of there before they open. ; ordrd 1 W10849080 (Main board)"

We serviced a

GE DISHWASHER

Model GDT530PSP6SS

Near Becker, MN 55308

Seth

Job Details: 06/14/2022

Replace the main control board and the pressure sensor. I tested the dishwasher by running a one hour wash. Dishwasher is now fixed

We serviced a

KENMORE REFRIGERATOR

Model 106. 64942401

Near Farmington, MN 55024

Delton

Job Details: 06/14/2022

Evaporator drain tube frozen. Unclogged drain and now drains to drip pan underneath fridge. Added heat probe to prevent issue from happening again.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR6132Q4

Near Farmington, MN 55024

Delton

Job Details: 06/14/2022

"Found that lid switch is bad and wont go into drain/spin. Replaced lid switch, tested and washer now fills, agitates, drains and spin. Washer is working good.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

GE DISHWASHER

Model PDW9280L00SS

Near Rosemount, MN 55068

Delton

Job Details: 06/14/2022

I ran diagnostics again and upper spray arm is spinning and working good. Not really clogged but found some rust inside spray arm so customer is wanting new racks. Is this covered? Upper and lower.At this point Im getting a vibe that customer will keep calling until dishwasher is replaced. .Upper rack WD28X10410; lower rack WD28X25960; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHAXML00

Near Eden Prairie, MN 55347

Delton

Job Details: 06/14/2022

Refrigerator was unplugged when I got here. I plugged it in and everything turns on and is cooling. I let it run for 20 minutes and there appears to be good frost pattern on evaporator. I suggested to customer to let it run and see if it cools but if problem still happening to leave it plugged in and running so i can see exactly what is happening with he fridge.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLS60LT1

Near Minneapolis, MN 55413

Delton

Job Details: 06/14/2022

We serviced a

KENMORE WASHER TOP LOAD

Model 11020922990

Near Saint Paul, MN 55106

Nate

Job Details: 06/14/2022

Not spinning well. Has a stripped out transmission. Leaking oil and the coupler is ground up in spots. 24 year old washer. Quoted customer but theyre going to get a new one.

We serviced a

DACOR MICROWAVE

Model PCOR30S

Near Minneapolis, MN 55407

Nate

Job Details: 06/14/2022

Replaced mag and bad door switch. Unfortunately couldnt test because customers house had a power outage.

We serviced a

LG WASHER FRONT LOA

Model WM3997HWA/01

Near Minnetonka, MN 55305

Nate

Job Details: 06/14/2022

"Not draining. Had a bad pump. Replaced the pump, it runs great now and drains great. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTW404KBS0

Near Minneapolis, MN 55405

Nate

Job Details: 06/14/2022

Dishwasher not mounted. It falls out. Mounted it. Nice and secure now. Runs great now.

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLS60LT1

Near Minneapolis, MN 55413

Nate

Job Details: 06/14/2022

Washed a pillow and it exploded and clogged up the drain. Took apart the filter and drain assembly. Got a ton of feathers out. Drains great now.

We serviced a

KENMORE DRYER- ELECTRIC

Model n/a

Near Minneapolis, MN 55403

Nate

Job Details: 06/13/2022

"Dryer squealing. Found a bad roller, along with an idler pully that was old, and the other roller had wear. Some freys on the belt. Replaced them, vacuumed out the lint, etc. runs and heats great.; used 1 WP691366 (IDLER PULLEY), and 1 349241T () from stock"

We serviced a

GE DISHWASHER

Model CDT835SSJ2SS

Near Saint Michael, MN 55376

Adam

Job Details: 06/13/2022

Installed parts from last diagnosis now unit is working properly installed spray arm and inlet assembly

We serviced a

LG WASHER FRONT LOA

Model WM4270HVA

Near Otsego, MN 55330

Matt

Job Details: 06/13/2022

"Customer complaint is, NOISEY, DRAINS INTO TUB. Inspected and found the drain filter wasnt in all the way, thats why it was leaking into the tub underneath. Tested washer and the drain pump is failing. Also customer wants the door seal replaced. Quoted customer $370. to replace drain pump and door seal. Customer approved repairs. Installed new drain pump and door seal. Tested and washer is working great. Washer is now fixed."

We serviced a

GE DRYER- GAS

Model DPSE810GG6WT

Near Wayzata, MN 55391

Adam

Job Details: 06/13/2022

Installed all thermostats and fuse from last diagnosis and tested unit didnt have any issues ran for 20 mins

We serviced a

LG WASHER TOP LOAD

Model WT7200CW

Near Inver Grove Heights, MN 55076

Nate

Job Details: 06/13/2022

"Giving an OE and UE error code, half of the loads. I ran it a few times on express wash and drains and spin. It drains great. But it did sense an out of balance laid after running it on an express wash with towels in it. I found the nut on the stator was loose. Tightened the nut. Went all the way through great. There is a plastic flood pan the washer sits on and its upstairs, so the shaking of the floor doesnt help things."

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Loretto, MN 55357

Phillip

Job Details: 06/13/2022

"I had the dishwasher unplugged and water off. I replaced the diverter because it was leaking water. After the repair I plugged it back in and hooked the water back up. Now I get the E01 pump error. Everything is hooked up. Some water may have got on the board from when it was leaking and damaged the board. It is late and the customer was not home. . Main control 00752738; snapped 1 QuickPics, states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM2701HV

Near Saint Joseph, MN 56374

Seth

Job Details: 06/13/2022

Loud during spin wont spin out rugs. Failed rear main bearing. I quoted via bluebook. The customer declined repair and will replace it.

We serviced a

GE DISHWASHER

Model GDT530PSD6SS

Near Waconia, MN 55387

Adam

Job Details: 06/13/2022

"Put in parts from last diagnosis and now unit is working properly. Tested for over 20 minutes and no leaks. Installed motor, diverter and drain pump"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model GLEQ2152ES0

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/13/2022

"Failed motor was found. I could not split the blower and motor so I replaced both. I tested the dryer and it worked perfectly. ; used 1 131560100 (MOTOR), and 1 131775600 (BLOWER ASSEMBLY) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LXR7244PQ0

Near Eden Prairie, MN 55344

Adam

Job Details: 06/13/2022

Unit wouldnt spin and made terrible noise. Disassembled unit and found that the drive coupler was busted. Quoted customer for replacement and replaced coupler. Tested unit after and is now working properly. ; used 1 285753A (DD COUPLER) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 1108297910

Near St. Louis Park, MN 55426

Adam

Job Details: 06/13/2022

Units motor is also seized. Ordered motor and rescheduled ; schdld next appmnt for 6/15 WED !

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Farmington, MN 55024

Delton

Job Details: 06/13/2022

Ran diagnostics and mechanically all functions are working good. I checked spread arms and found that lower spray arm plastic is worn and doesnt snap into place and spray arm pops out and does not rotate. Also upper spray arm is not rotating due to holes are plugged. Parts are not in stock.Need lower spray arm DD94-01007A; lower spray arm holder DD61-00273A; upper spray arm DD94-01008A; saved tckt

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Otsego, MN 55330

Matt

Job Details: 06/13/2022

"Customer complaint is, WON'T SPIN OUT FULLY, CLOTHES ARE WET EOC. Inspected and tested. Ran washer through a spin only cycle empty and it keeps stopping and filling with water to rebalance the load even though its not shaking or getting off balance. The suspension rods look good. Im ordering a new board and rotor. Installed new board and rotor and washer is doing the exact same thing. I tried a new hall sensor and still the same results. I removed the rotor and hall sensor. These LG top loads have had lots of issues with getting out of balance and the board and rotor usually fixes it if the suspension rods are good. Im going to try the stator. Installed new stator and tested. Washer is still doing the exact same thing. I put the new rotor back in and its still doing the exact same thing. Were over our limit for spending on this washer, so customer is going to need to replace the washer."

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Ramsey, MN 55303

Matt

Job Details: 06/13/2022

"Customer complaint is, TURN IT ON AND BLINKS. Inspected and tested. Found the door latch has failed. Part on order. ; ordrd 1 WD21X10490 (Door latch)"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WTW6120HW2

Near Blaine, MN 55449

Matt

Job Details: 06/13/2022

"Customer complaint is, LATCH FOR THE TOP LOAD LID DOESN'T LATCH- WONT CATCH TO SHUT TIGHT. Inspected and found the lid latch is broken. Needs a new latch and bezel. Installed new door latch and bezel. Tested latch and its working great. Washer is now fixed."

We serviced a

LG REFRIGERATOR

Model LFC25765SW/00

Near Minneapolis, MN 55442

Adam

Job Details: 06/13/2022

Installed ice maker from last diagnosis. Fridge temp 38 and freezer 5 degrees

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS237ZCB1

Near Saint Paul, MN 55117

Nate

Job Details: 06/13/2022

Icemaker wasnt working but it is now: I showed customer how to jump start it with a Phillips screwdriver if it stops in the future. When I got here it was dumping ice into the bucket. Nothing to fix.