We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Hanover, MN 55341
Phillip
Job Details: 09/29/2023
The lid strike was broke off in the latch. We replaced the parts ordered. The lid switch is working good and the washer is working great .
We serviced a
LG WASHER
Model WF218ANW/XAA
Near Minneapolis, MN 55403
Nate
Job Details: 09/29/2023
"Bellow came off when a shoe string got caught in it. I checked things over, nothing suspect with washer. Reattached boot, ran through test mode, and it runs great. Spins, drains, fills perfectly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHTXTB00
Near Minneapolis, MN 55431
Delton
Job Details: 09/29/2023
"Found that compressor is not running. Bad overload/start relay. Customer approved estimate. Replaced relay, tested and compressor turns on and is running. Refrigerator is cooling and working good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Saint Paul, MN 55116
Delton
Job Details: 09/29/2023
Found that the door lid plastic near hinges are cracked and door wont lay flat and thats why you need to push lid down so lid lock will latch. Customer declined lid replacement and will glue or tape it to try and get longer life out of the washer.
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Maple Grove, MN 55369
Phillip
Job Details: 09/29/2023
The customer said the dishwasher stopped and was flashing the AE leak error code. We pulled the dishwasher out far enough to see under at the pumps and hoses. I then started the dishwasher and it filled then started a wash cycle. We watched it for 20 minutes and its not leaking. There is some water in the pan so it did leak at some point. I sucked the rest of the water out. I advised the customer it could have leaked from inside of water was misdirected or it was over sudsing. I advised them to run the dishwasher with no soap on one load then run with soap and see what happens.
We serviced a
GE DISHWASHER
Model PDW7880J03SS
Near Saint Paul, MN 55102
Delton
Job Details: 09/29/2023
"Found that water valve was leaking also found that the fill tube was disconnected and would leak when filling. Replaced water valve and pulled it dishwasher and secured water fill hose to side of dishwasher as normal. Tested and dishwasher fills, washes and drains. Dishwasher is working good.
We serviced a
WHIRLPOOL DRYER
Model LG5201XTW0
Near Minneapolis, MN 55443
Phillip
Job Details: 09/29/2023
The belt was broken. I replaced the belt and cleaned the rollers and vacuum the dryer out. The dryer runs good and sounds good now.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEP4
Near Wayzata, MN 55391
Adam
Job Details: 09/29/2023
Installed new damper control from last diagnosis. Could hear something when disassembling to get to it. Turned power off replaced part reassembled plugged unit back in and tested. Unit is working properly and no loud clunking noises
We serviced a
LG REFRIGERATOR
Model GFE26JMMAFES
Near Eagan, MN 55123
Delton
Job Details: 09/29/2023
Found that the water line extension that the copper water line was into had a crack on the plastic waterline and was spraying wate. I showed customer and told him we could just bypass that hose extension and go straight into the water valve and he was ok with it. Tested and no leaks.Refrigerator is working good.
We serviced a
KENMORE RANGE
Model 790.72903013
Near Maple Grove, MN 55369
Phillip
Job Details: 09/29/2023
The customer said the oven does not heat evenly and they get a smell. I found the bake ignitor is very weak and only draws 2.5 amps. When it does light only have the burner is lighting and that can cause a gas smell. I gave the customer a quote for the repair. I replaced the bake ignitor.
We serviced a
SAMSUNG RANGE
Model NXH58H5600SS/AA
Near Saint Paul, MN 55104
Nate
Job Details: 09/29/2023
Oven not heating. Replaced a bad bake ignitor. Put it on bake and watched it quickly ignite and preheated great.
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Rockford, MN 55373
Phillip
Job Details: 09/29/2023
The dryer duct just needed to be hooked back up after the customer pulled the dryer away to clean behind it. We took the dryer apart and cleaned it and oiled the rollers. We put the dryer back together and tested the operation. We pushed it back and secured the dryer duct to the dryer.
We serviced a
SAMSUNG RANGE
Model NX60T811158
Near Minneapolis, MN 55407
Nate
Job Details: 09/29/2023
Oven not heating. Replaced a bad bake ignitor. Put it on bake and watched it quickly ignite and preheated great.
We serviced a
BOSCH REFRIGERATOR
Model B36FD50SNS/01
Near Maple Grove, MN 55369
Matt
Job Details: 09/29/2023
"Customer complaint is, THE FRIDGE IS NOT PROPERLY MAKING ICE, IT DOES WORK SPORADICALLY. Inspected and tested. FF compartment is 39F and freezer is 2F. Ice maker is clicking and trying to cycle but cant. Needs a new ice maker. Installed new ice maker and tested. Ice maker is now fixed."
We serviced a
GE REFRIGERATOR
Model CFE28TSHRSS
Near Saint Michael, MN 55376
Matt
Job Details: 09/29/2023
WANTS THE WORK DONE FROM 5/22 - FRZING FOOD IN FF. Installed new FF evaporator cover with fan and tested. I hooked up SmartHQ and theres no software update available. Refrigerator is now fixed.
We serviced a
AMANA DRYER
Model NGD4655EW2
Near St. Louis Park, MN 55426
Adam
Job Details: 09/29/2023
Red tagged. Have to diagnose further. Customer also has job number 71189 we need collect that total with this job of 237.57; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE REFRIGERATOR
Model PYE22KYNFFS
Near Minneapolis, MN 55424
Nate
Job Details: 09/29/2023
"Has been warming up since I was here yesterday. Used Newfi, ran freezer compressor and 3 way valve for 25 minutes and only the very top froze. Has a sealed system issue. Customer is replacing unit. Told her we will refund the repair we did yesterday. She was very thankful. Please refund the money. Thanks. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Apple Valley, MN 55124
Delton
Job Details: 09/29/2023
"Found that the thermal fuse is open and cut power to dryer. Thermal fuse opeb because the heating element was grounding out and got too hot. Replaced thermal fuse and heating element. Tested and dryer is heating and working good.; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock, states that autho needed"
We serviced a
SAMSUNG WASHER
Model WW22K6800AW/A2
Near Minneapolis, MN 55405
Nate
Job Details: 09/29/2023
"I have a c4 error on this Samsung washer. Washer is pretty new. When it comes time to add water via the dispenser, the water valve hums but water barely trickles in. When the washer first fills with hot water or cold water it fills great. The water valve only sends a trickle of water through the dispenser. Needs new water valve assembly, which is part 3 on the dispenser diagram. DC62-30314K is the part number I get. DW can you confirm if thats correct, because when I look at Dey it calls it a hot water valve? And then call owner with quote? Ill call owner and let him know we will get back to him with a quote. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Minneapolis, MN 55447
Adam
Job Details: 09/29/2023
Unit is all frosted up in freezer. Found the door seal not sealing properly. I cant get it seal properly. Will need door seal. Blue book is under approved max. Ordered part and rescheduled customer. Let tenant know to defrost it and have unplugged the day before I come to defrost the ice. Explained have towels. Sounds like he has been doing this since he moved in. ; ordrng 1 241786010 (DOOR GASKET FRZR)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Otsego, MN 55301
Matt
Job Details: 09/29/2023
"Customer complaint is, NOT CONSISTENT ON MAKING ICE. Customer said they turned it off for a couple weeks and then turned it back on and it made a couple of batches but is not consistently working. Inspected and tested. FF compartment is 38F and freezer is -1F. I tried cycling ice maker and it cycled and filled with water, but the gears are grinding and clicking. I removed ice maker and auger motor assembly and sealed ice room on the inside and outside and checked the water line and it was good. This is going to need the ice maker kit if they have it, otherwise a new ice maker part number DA97-15217D. Can someone check and see if this ice maker kit is covered and if not give the customer a quote on installing it. ; saved tckt"
We serviced a
KITCHENAID COOKTOP++
Model KGCT305GBL1
Near Inver Grove Heights, MN 55077
Delton
Job Details: 09/29/2023
Found that the wire harness is bad and not sending power to spark module. Im assuming that spark module is ok but i let customer know that its could be bad also but until i replace wire harness i wont know for sure and gave him estimate for both incase. Customer approved estimate. Ordering parts and rescheduling.Scheduling 2 hours.; ordrng 1 WP8053421 (Spark module) and 1 WP3191334 (Spark igniter wire harness)
We serviced a
AMANA DRYER
Model NGD4655EW2
Near St. Louis Park, MN 55426
Adam
Job Details: 09/29/2023
Customers complaint noted is not drying. Called customer to let me in he said the third dryer not drying. Tested unit it tumbled igniter is glowing but no gas noticed behind the dryer its off turned it on and tested nothing. Took unit about nothing seamed damaged next checked if I had gas to unit nothing. Checked in the utility room and there was 2 red tags for 2/3 dryers. The 3rd dryer was venting not hooked up and gas smell. First one I couldnt really read. Customer will see if he can get report. I didnt have time for the other dryer but I made a new job and rescheduled for that job. Third dryer the one Im called for. Turned gas on checked for leaks found the valve is getting stuck. Replace coils and it stopped. Tested multiple times for leaks. Unit is now working properly without any issues; used 1 WPW10328463 ( COIL KIT - GAS VALVE M STYLE) from stock
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Minneapolis, MN 55413
Nate
Job Details: 09/29/2023
"Fridge shuts off every so many hours. I checked the outlet for the fridge, and it was dead. I went to the electrical box and the power was on at the box. I flipped the switch back and forth, and the fridge came on. With compressor and fans running, it doesnt trip. I put into forced defrost and it didnt trip anything when the heater came on. Tenant said their outlets have been funny, power goes out to them even though the breaker box doesnt trip. I called the management group to let them know that Im going to have tenant run extension cord for fridge to an outlet that hasnt been giving them trouble to see if fridge still trips. Sounds like they need an electrician though. Also, housing for jazz board is broken and hangs down. Needs new panel and overlay. Parts W10593588 and W10464769. Cant pull up a quote in BB. Would someone be able to also call the management group and quote them for that?; saved tckt"
We serviced a
SAMSUNG RANGE
Model FE-R300SX/XAA01
Near Otsego, MN 55330
Matt
Job Details: 09/29/2023
"Customer complaint is, OVEN IS NOT MAINTAINING TEMPS PROPERLY; CUST REPLACED TEMP PROBE. Inspected and found the bake element is fried. Quoted customer $433. to install new element. Customer approved repairs. Part on order. ; ordrd 1 DG47-00038B (Bake element)"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8WF0
Near Elk River, MN 55330
Matt
Job Details: 09/29/2023
"Customer complaint is, THE WATER LINE GOING TO THE ICE MAKER IS FROZEN. Inspected and tested. Found the ice maker fill tube was frozen at the ice maker. I defrosted tube, and now water is dripping from the tube and from the wall cavity around it. I had customer shut water off to the refrigerator and it was still leaking over 30 minutes later. This is going to need a new valve, water line and fill tube. I cant find the fill tube that goes into the wall on the parts diagram. Someone is going to have to call Frigidaire and see if its replaceable. This is also a built in refrigerator/freezer and is going to be fun to move. Make sure when we quote them, we quote it high enough. I attached pictures of the part in the wall that needs to be replaced. Also make sure and schedule me at least 3 hours. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LMXS28626S
Near Eagan, MN 55123
Delton
Job Details: 09/29/2023
"Customer said that there was another company out before us and ordered part but then didnt come back. Warranty sent ice maker part to customer. Replaced ice maker, tested and ice maker cycles and fills. Fan is working good into ice box.Office Please follow up with customer on Monday to ensure that ice is being made before we close out work order.AEQ73110210; saved tckt , states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model D5233XXL
Near Edina, MN 55436
Adam
Job Details: 09/29/2023
Customers complaint door is slamming down. Verified complaint inspected the springs both are still hooked up properly just are stretched. Will have to call customer with a quote on parts labor is L14. Two springs are shown for this unit. Im guessing one is stronger then the other. Looks like mine is all black but still want to verify the correct part and know the difference. Please let tech and customer know. 700528 spring 704611 spring. ; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF4
Near Eagan, MN 55122
Delton
Job Details: 09/29/2023
"Found that the water filter housing is bad. I bypassed it and has full pressure at water dispenser, tried two different water filters and slow trickle. Customer approved estimate.Ordering water filter housing and rescheduling.; ordrd 1 5304522623 (Water filter housing)"
We serviced a
JENN-AIR COOKTOP++
Model CVGX2423B
Near Eden Prairie, MN 55346
Adam
Job Details: 09/29/2023
Installed new igniters now unit lights right away and no issues. Another knob is busted. Can we bill the customer and mail it to them directly. Thank you; states that autho needed
We serviced a
LG WASHER
Model WT1101CW
Near Victoria, MN 55386
Nate
Job Details: 09/29/2023
"Replaced all the support rods, and made sure the pressure sensor line was clean, rotor and stator and wash plate are tight, no defects. Still gets out of balanced when testing it on a rinse and spin and a spin with no clothes. Messaged with RJ. We then uninstalled the support rods. No charge to the owner for today. Condemning this unit. Unrepairable. RJ can you let the managing company know its condemned? ; saved tckt , states that autho needed"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Albertville, MN 55301
Matt
Job Details: 09/28/2023
"Customer complaint is, LOST A ZIPPER OR PULL AND CAN HEAR IT WHEN RUN THE UNIT. Inspected and tested. Found the zipper pull inside of one of the baffles. Removed and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFF
Near Elk River, MN 55330
Matt
Job Details: 09/28/2023
"Customer complaint is, TEMPERATURE ISSUES. IT IS A GAS OVEN AND WHEN PREHEATING TO 400, IT WILL OFTEN HEAT TO 450 BEFORE shutting down. Customer said its cycling on and off more than it use to like it keeps trying to preheat. I checked out the temperature sensor and it ohmed out and 1083. I started a bake cycle and the ignitor is only drawing about 2.95 Looks like the ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. New ignitor is drawing 3.2 amps and heat is cycling on and off perfectly. Range is now fixed.
We serviced a
KENMORE REFRIGERATOR
Model 79578309804
Near Mendota Heights, MN 55120
Delton
Job Details: 09/28/2023
No power/no lights. There is power at outlet. Found that the fuse is bad on the board. Customer approved estimate. Soldered in new fuse. Tested and refrigerator compressor turns on and all lights are working. Refrigerator is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW1
Near Sartell, MN 56377
Matt
Job Details: 09/28/2023
"Customer complaint is, THE ICEMAKER IS NOT WORKING. Inspected and tested. Freezer temperature is 1F and FF is 37F. I found the ice maker was turned off. I showed customer how to turn ice maker back on."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Saint Michael, MN 55376
Phillip
Job Details: 09/28/2023
"The customer complaint was the upper rack adjuster wheels are falling off and when they pull out the third level rack, it pulls on the door gasket. We replaced the upper rack adjusters and I glued in the top of the door gasket. It is working a lot better now."
We serviced a
HOTPOINT DISHWASHER
Model HDA2100N10WW
Near Minneapolis, MN 55448
Phillip
Job Details: 09/28/2023
The complaint was the dishwasher does not drain and it leaks. The customer scooped all the water out so there was no standing water when we arrived. I started the dishwasher and let run. The dishwasher filled and started to wash. No water was leaking from the dishwasher. When it went to drain the water in the sink started to back up. I started the garbage disposal and water and food shot up. The garbage disposal was plugged. We ran it 3 more times and it did not leak and does drain good every time. I called the management company and gave a update.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE4
Near Minneapolis, MN 55443
Phillip
Job Details: 09/28/2023
The customer complaint the freezer display flashed HI and there was some frost on the freezer door where ice is dispensed. Today I found both sections are cooling great and the freezer temp is around 0 and the fresh food was around 37. There was just a little frost on the ice chute. The freezer showed the HI. I pressed the freezer temp down button and the HI went away and never came back. When the display shows HI that just means the temp was above set temp. We ran diagnostics and it all passed. There are no saved error codes. No other issues found.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Saint Paul, MN 55104
Delton
Job Details: 09/28/2023
"Washer would try and start and within 10 seconds would go to done. Getting actuator motor sensor error. Customer approved estimate. Replaced actuator, tested and washer now fills, agitates, drains and spins. Washer is working good.
We serviced a
SPEED QUEEN DRYER
Model LDEE5BGS173TW01
Near Saint Paul, MN 55108
Delton
Job Details: 09/28/2023
"Customer said that staff who was there said it was smoking but the maintenance guys did not verify it. As im here I tested the dryer that I replaced heating element and it cycling heat normally and no smoke, nothing inside dryer is burnt. Since right dryer I did not touch last time. I tested the heat on that one and the dryer vent is clogged. Dryer got up to 280 degrees with dryer vent attached. Per the notes last work order it is a blind hookup underneath cabinet and I cant verify that it is fully attached and i know its not based on the hot air i can feel out the sides.What is happening is that since dryer vents are clogged there is lint floating around and dryer is sucking in and burning the lint and making a burning smell. I called Nick (contact) and informed him that dryer vents need to be cleaned because they are clogged and that the dryers will need to have some kind of accordion vent to ensure that it is sealed to blow the air outside. Dryers themselves are heating and working good."
We serviced a
LG WASHER
Model WM3370HWA
Near Saint Paul, MN 55105
Delton
Job Details: 09/28/2023
"LE error and motor wont turn. Found that it is a bad hull sensor. Customer approved estimate. Replaced hull sensor, tested and washer now tumbles and spins. Washer is working good.
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/28
Near Saint Paul, MN 55105
Delton
Job Details: 09/28/2023
Customer showed me streaks and some stuck on grit on some dishes. I ran diagnostics and mechanically all functions are working good. So then I referred to user manual and explained that they should follow the recommended dish placements for best washablity. I did increase the amount of rinseaid is used to max in the settings.I also recommended to use the auto wash or heavy wash and to avoid normal as that is eco setting. Also to use sanitize option. Since mechanically everything is functioning by doing these changes to the wash settings that should be better cleaning the dishes. Customer will try that and call back if they are still having issues.
We serviced a
KENMORE DRYER
Model 110.84832201
Near Waite Park, MN 56387
Matt
Job Details: 09/28/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element had failed. Customer approved repairs. Installed new heating element and vacuumed out bulkhead. Reassembled and tested. Dryer is heating great. Dryer is now fixed.
We serviced a
BEKO DRYER STACKED++
Model VD24001W
Near Minneapolis, MN 55408
Nate
Job Details: 09/28/2023
Dryer not running. Just hums. I found a tooth pick wedged in the drum and by rotating the drum was able to free it up and now it runs great.
We serviced a
KITCHENAID DISHWASHER
Model Kdte204epa4
Near Maple Plain, MN 55359
Adam
Job Details: 09/28/2023
Unit wasnt draining. Put unit in a drain and nothing. Felt the drain pump was getting hot and rumbled. Removed all the water. Next removed drain pump and found a chunk of glass and a broken fin of the motor. Customer is getting a new unit in 3 weeks so I reassembled unit and tested unit is draining.
We serviced a
BEKO DISHWASHER
Model DDT38530XIH
Near Minneapolis, MN 55410
Nate
Job Details: 09/28/2023
Replaced all wire harnesses. Runs great now.
We serviced a
GE REFRIGERATOR
Model PYE22KYNFFS
Near Minneapolis, MN 55424
Nate
Job Details: 09/28/2023
Replaced bad main PCB and leaking water valve for dispenser in door. Put into service mode. Now the temps read correctly and the icemaker cycles like its supposed to.
We serviced a
DACOR++ MICROWAVE
Model MMDV30S
Near Minneapolis, MN 55438
Nate
Job Details: 09/28/2023
"Replaced all microswitches. Works great now.
We serviced a
SAMSUNG DRYER
Model DV448AEP/XAA
Near Rogers, MN 55374
Adam
Job Details: 09/28/2023
Unit was making loud noise during tumbling. Disassembled unit and found the front rollers are bad. Quoted customer for a new roller. Installed new rollers and reassembled. Once reassembled I tested unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Minneapolis, MN 55428
Phillip
Job Details: 09/28/2023
"Frost is building around the evaporator cover in the refrigerator and frost is coming out the air holes. I advised it will need to be defrosted and then the new drain kit, the temp sensor and maybe the heater.The customer had it completely off and defrosted for us when we arrived. Today we replaced evaporator temp sensor and installed the new style drain kit. The drain line was frozen and we defrosted the drain."
We serviced a
GE DISHWASHER
Model GDF620HSJ0SS
Near Minneapolis, MN 55422
Phillip
Job Details: 09/28/2023
The customer said the dishwasher does not heat but it does work just fine otherwise. I plugged the Newfi tool in and checked for faults. The flood switch fault was active. I removed the flood switch and checked the float. I found the float was stuck. I quoted the customer for the repair. I replaced the flood switch and ran the firmware update.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Chanhassen, MN 55317
Adam
Job Details: 09/28/2023
Installed control board from last diagnosis. Once installed tested multiple times unit is working properly. Customer had to do a emergency run. Call for payment; states that autho needed
We serviced a
BOSCH MICROWAVE
Model HMV8044U/02
Near Clear Lake, MN 55319
Matt
Job Details: 09/28/2023
"Customer complaint is, Microwave is sparking and has burning smell. Inspected and tested. Microwave is running, but not heating. Found the magnetron is black at the connector. Needs a new magnetron. This is a convection microwave, so Im going to need help when I go back. Also the tile backsplash is tight to the microwave on the back and could be a little tricky to remove and reinstall. I advised customer about the tile and warned her that it could be a problem. Please schedule with a second guy. I ordered a new magnetron, capacitor and diode from Marcone and should have it by October 2nd. Its Marcone, so I probably wouldnt schedule it before next Thursday. Please schedule me extra time. ; ordrd 1 10001590 (Magnetron) and 1 00625682 (Diode) and 1 00631397 (Capacitor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26H5ASB5
Near Minneapolis, MN 55405
Nate
Job Details: 09/28/2023
Fresh food section has been freezing some things since they moved in here in August. Sometimes on the upper right side. They have it set to warmest setting in ff section and its. Currently 34 degrees. Freezer was 12 degrees. Defrosted evaporator to see what it would do. Frosted over within 7 minutes. Temperature control is not managing temps correctly. Needs new temperature control. Part 5304482075. It says its NLA in mph. Can someone see if its available and quote RPM?; O-emld tckt
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Eagan, MN 55121
Delton
Job Details: 09/28/2023
Customer says that its only dropping 1-2 trays of ice a day. I tested ice maker and it cycles but making a loud clicking noise. I tested water valve but since there is no way i can time the fill in test mode I dont know if the water valve is a slow fill vs normal fill of whole tray. Need to order water valve assmebly and ice maker assembly.Refrigerator water looks like its on reverse osmosis system but said that it was working fine up until few days ago. So lets replace parts before we point to the water filter system.Water valve is not in stock. Please search parts and reschedule customer.Water valve assembly 6112200100Ice maker 6112170100; saved tckt
We serviced a
LG WASHER
Model WT1701CW
Near Rogers, MN 55374
Phillip
Job Details: 09/28/2023
The customer complaint is the washer does not wash good and does not spin out good. I ran the washer and found the impeller/pulsator is stripped. During spin the clothes cannot balance so it does not spin well. It needs the pulsator replaced. I gave the customer a quote for the repair. Im ordering the part from Dey. ; ordrd 1 AGZ72909711 (Pulsator)
We serviced a
MAYTAG DRYER STACKED++
Model MGD6630HW2
Near Minneapolis, MN 55406
Nate
Job Details: 09/28/2023
"Not heating or drying clothes. Took apart dryer. Needed rollers cleaned and oiled, and had to clean out a lot of lint from inside the unit. Its heating great for me now. No parts needed. Please bill for $59 minimum labor on top of trip charge. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MDG9206AWW
Near Saint Paul, MN 55108
Delton
Job Details: 09/28/2023
Customer said that dryer tumbles but doesnt heat. Found that gas coils are bad and wont turn on gas for heat. Customer approved estimate. Replaced gas coils and cleaned out inside dryer of lint build up. Tested and dryer is heating and working good.Office: owner approved to be charged to card on file. When i look i dont see it stored. Is it stored in office side?; used 1 5303931775 (COIL KIT) from stock
We serviced a
LG REFRIGERATOR
Model LFX28978ST/02
Near Wayzata, MN 55391
Adam
Job Details: 09/28/2023
"Unit isnt cooling now after multiple time power failures. Found everything is running but the compressor isnt pushing the Freon. Unit needs a new compressor. Unit is out of warranty. Let customer know we will call them with estimate. ; snapped 1 QuickPics, states that autho needed"
We serviced a
BEKO REFRIGERATOR
Model BFFD3626SS
Near Orono, MN 55356
Adam
Job Details: 09/28/2023
"Unit has a few different issue. One issue compressor making loud high pitch noise at random times. I know from past ones we done. Its been an inverter. Also customer door needs alignment. They have a service bulletin for this issue. I have the parts for this and dont need them. Next issue is the fridge never getting under 40 degrees. They have a service bulletin for this issue also. Let customer we will need to look the parts up and then give a quote and time frame. Can you guys double check to make sure this is the correct part number. Call me with question. Inverter board. 4896852400Control board. 59332141; snapped 1 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER STACKED++
Model MHW6630HW2
Near Minneapolis, MN 55406
Nate
Job Details: 09/28/2023
Two stacked washers. Both are giving water inlet errors. Put through test mode and service mode. Found cold water turned off to both washers. Please bill $59 minimum labor charge for the two washer on top of trip charge. ; saved tckt
We serviced a
ESTATE WASHER
Model ETW4400XQO
Near Richfield, MN 55423
Delton
Job Details: 09/28/2023
"washers will not spin. Transmission will agitate during spin cycle transmission is bad . Needs transmission, clutch, and motor coupler . Trying to calling for autho went straight to voicemail. Please follow and contact tenant. (See pictures for estimate. ) 3360629 TRANSMISSION 285785 clutch 285753A coupler ; saved tckt"
We serviced a
DANBY FREEZER
Model DUFM085A4BSLDD-6
Near Minneapolis, MN 55427
Phillip
Job Details: 09/28/2023
"The customer complaint was the whole freezer is not cooling. When we arrived I found it was plugged in but the thermostat was set to off. I set the thermostat to 3 and the compressor started right up. Only the top shelf is getting kind of cold after 25 minutes. The compressor feels warm and theres hardly any heat coming from the discharge lines or the condenser coil. The customer said when they first plugged in it when it was new the top shelf only completely built up with about 2 inches of frost. I believe it may have oil floating around the system which could be causing a restriction at time. This is a smaller unit so its a good chance it was layer down at some point. I called Danby tech line, after 5 minutes of waiting I was directed to leave a voicemail. ; snapped 3 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LMXS27626S/01
Near Rockford, MN 55373
Phillip
Job Details: 09/28/2023
"The complaint is, it does not cool well in both section. The unit was on and running when I arrived and the compressor was running. I found the compressor is hot and not pumping refrigerant. It needs the compressor and filter drier. Please order the parts. ; schdld next appmnt for 10/3 TUE !"
We serviced a
KENMORE DRYER
Model TORN OFF
Near Eden Prairie, MN 55347
Adam
Job Details: 09/27/2023
"This is a whirlpool duet style gas. Unit wasnt heating but tumbling. Found when I started unit igniter wouldnt even glow. Started with the thermostat on the blower house it was bad. Quoted for replace. Approved installed part reinstalled toekick panel and tested. Unit is now heating properly. Advised getting the vents cleaned also.
We serviced a
BOSCH RANGE
Model HG18056UC/02
Near Shoreview, MN 55126
Phillip
Job Details: 09/27/2023
I found the bake igniter is shorted and not working. I replaced the bake igniter and now the oven is working as it should.
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model CET9000GQ2
Near Minneapolis, MN 55414
Nate
Job Details: 09/27/2023
Giving D27 error. Found that it had a lot of detergent in it. Called whirlpool technician support and they walked me through clearing the error code. Now it no longer flashes out of order or the error code. Pushed washer and dryer back to wall. Tested it out. Runs great now.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Minneapolis, MN 55427
Phillip
Job Details: 09/27/2023
The customer complaint is water sits in the dispenser tray and the led is cracked on the left corner. I found the cold water is coming in slow and a part of the dispenser tray is missing. I need the whole valve assembly not just the valve and the dispenser tray. It also needs new glass lid. Today we replaced the all the parts. The lid closes good and water runs out the dispenser tray as it should. No other issues found.
We serviced a
GE WASHER
Model GCWN2800D0WW
Near Plymouth, MN 55446
Phillip
Job Details: 09/27/2023
"The timer was not advancing on its own. Today I replaced the timer and parts. The washer timer is now working and advancing. The washer is working as it should. We ran it in a wash cycle, the washer filled and agitated. I then ran a drain and spin and that also too works just fine."
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Minneapolis, MN 55446
Phillip
Job Details: 09/27/2023
"Complaint is the washer is not draining and not going through the cycles. Put it in test mode with the newfi device and the drain pump hums but would not turn on. I vacuumed all the water out and then removesd the drain pump and found impeller was stuck. I gave the customer a quote for the entire repair then when he approved it, I replaced the drain pump and tested operation. The washer is working as it should.
We serviced a
KENMORE DISHWASHER
Model 66513963k013
Near Maple Grove, MN 55311
Phillip
Job Details: 09/27/2023
The upper rack rail stop was broken. I replaced the upper right rail. All tested good.
We serviced a
ELECTROLUX WALL OVEN++
Model EW27EW65GS6
Near Eden Prairie, MN 55346
Adam
Job Details: 09/27/2023
Installed board. Once installed tested made sure unit was working properly. Unit is now working like before.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Farmington, MN 55024
Delton
Job Details: 09/27/2023
"Dryer tumbles but doesnt heat. Found that heating element is open. Heating element needs to be replaced. Customer approved estimate. Replaced heating element and cleaned out inside dryer of lint build up. Tested and dryer is tumbling, heating and working good.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CEW9100WQ0
Near Minneapolis, MN 55414
Nate
Job Details: 09/27/2023
"Dryer had gotten detached from vent when the washer in the room flooded. I pulled out the washer, got behind the dryer, and reattached the vent. Now its nice and secure.
We serviced a
WHIRLPOOL RANGE
Model RF352BXGQ 0
Near Chanhassen, MN 55317
Adam
Job Details: 09/27/2023
There is 3 different E2 codes; one is the board(which is most likely). Next is the thermostat. Checked that ohms out perfectly and checked average temp and is right on. Next is the self clean lock. Put unit in self clean and it locked properly no errors. Everything is testing properly. Checked the control board for any visual damage nothing visible. Customer is going to keep an eye on it and let us know
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GES
Near Minneapolis, MN 55437
Delton
Job Details: 09/27/2023
When i got here i saw small drip from the inlet water valve on refrigerator. Customer said when he wiggles the copper line it would leak more. I did check and make sure that copper line is tight and I did about a half turn and when wiggling copper line there is no leaks. I checked water and ice maker and no leaks. Either the leak is intermittent from the inlet valve or the water line was just not tight enough. Customer will use it and keep an eye on it to make sure its not leaking anymore and if it is customer will call back and we will order inlet valve.
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFS2
Near Otsego, MN 55301
Matt
Job Details: 09/27/2023
"Customer complaint is, UNIT IS RUNNING BUT NONE OF THE DISHES ARE GETTING WET/CLEANED, DETERGENT TAB NOT DISSOLVED. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Elk River, MN 55330
Matt
Job Details: 09/27/2023
"Customer complaint is, ICEMAKER NOT MAKING ICE. Inspected and tested. Ice maker is stuck in the middle of a harvest and is just clicking. This was the cheap aftermarket ice maker that we installed last time. I installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed.
We serviced a
MAYTAG WASHER
Model SAV365ZAWW
Near Minneapolis, MN 55407
Delton
Job Details: 09/27/2023
Replaced with speed queen pulley kit. Tested and washer now agitates and spins. Washer is working good.
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS178TW01
Near Elk River, MN 55330
Matt
Job Details: 09/27/2023
"Customer complaint is, CONSTANTLY BEEPING AND SAYING DOOR IS OPEN CLOSED. Inspected and tested. Dryer was unplugged when I got here. I plugged dryer in and it continuously runs if the door is shut and the extended tumble light is on and it constantly beeping. If you open the door it shuts off. When its running its not heating. I canceled the cycle and now its working normal. I started dryer on a timed dry cycle and its heating and responding correctly when you open and shut the door and I can start and stop it with the start/pause button. I called Techline and he said the lights flashing was probably a error code. He said its most likely the motor relay sticking on the motor control board and to replace it. Customer approved repairs. Installed new motor control board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
LG REFRIGERATOR
Model LFXC24726S/03
Near Eden Prairie, MN 55347
Adam
Job Details: 09/27/2023
"Unit isnt cooling and compressor making noise. Compressor is louder and then normal. Pressure is equalized at 48. Which means bad compressor. Removed old compressor and filter. Installed new compressor and filter. Pressure tested, vacuumed and refilled. Updated board also. Plugged unit in. Let unit run while diagnosing their dishwasher. Unit had dropped over 15 degrees and pressure on low side is good"
We serviced a
MAYTAG DRYER STACKED++
Model MED8630HW0K
Near Edina, MN 55435
Nate
Job Details: 09/27/2023
"Replaced broken hinge and took door apart and switched which side the hinge is on, per the request of the employees. Works great now."
We serviced a
GE DRYER
Model GFDN120GD1WW
Near Minneapolis, MN 55416
Nate
Job Details: 09/27/2023
"Customer said dryer isnt heating after a few minutes. I ran it, it got up to 270 pretty quickly, and then after that, I pulled it out 2 and let it run for another 20 minutes and it continued to cycle, but now between 135 and 230. Then I had the customer throw some wet towels in there and we started a new cycle, with it set to cotton for 37 minutes. It continued cycling for 20 minutes and then stopped. So then I tried heated timed dry but it wasnt cycling anymore. I installed new coils and ran it for 20 minutes and now its cycling great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Dayton, MN 55327
Phillip
Job Details: 09/27/2023
"The customer complaint is the ice maker does not dispense the ice out the door. I removed the ice bucket and check the auger on the bucket. The ice bucket auger is good. I ran the dispenser auger and found the yoke is stripped on the motor shaft so it will not spin the ice auger in the bucket. It will need the auger motor, yoke, washer and divider. I listed the parts below. The unit is cooling fine in both sections and its making ice. Please call for approval. Auger motor W11671282Divider WPW10309864Yoke WP63052-2Washer W11378860; states that autho needed"
We serviced a
LG REFRIGERATOR
Model LSXS26366D/02
Near Burnsville, MN 55337
Delton
Job Details: 09/27/2023
Standard LG compressor failure. Compressor is running and not cooling at all (room temperature) compressor is pulling 0.9 amps.Office: please quote customer and if parts will be covered by LG.; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.72495.611
Near Ramsey, MN 55303
Matt
Job Details: 09/27/2023
"Customer complaint is, NO LONGER COOLS. Inspected and tested. This is made by LG. Customer had refrigerator unplugged when I got here and it was room temperature. I plugged refrigerator in and compressor and fans turned on. After 20 minutes there was no frost on evaporator. The compressor has failed. Customer would like a quote on replacing the compressor. ; saved tckt"
We serviced a
ASKO++ DRYER STACKED++
Model T208H.W.U
Near Minneapolis, MN 55406
Delton
Job Details: 09/27/2023
"Making loud vibrating noise, sounds like coming from motor and seems to be slowly turning drum. Please find parts and schedule 2 hours. Will need to have Ivan with me to pull down part.Needs motor 472909; blower wheel 464719; pulley roller 265558 incase.Please find parts and call customer with estimate and ETA; saved tckt , states that autho needed"
We serviced a
SAMSUNG WALL OVEN++
Model NV51K6650DS/AA
Near Elk River, MN 55330
Matt
Job Details: 09/27/2023
"Customer complaint is, ERROR CODE C-A2. Inspected and tested. Found the cooling fan has failed part number DG31-00027A. I cant find it in stock anywhere. Can someone please find this fan and call and give the customer a accurate quote. I punched it into blue book and it came out to $599. but told the customer that could change depending on were we get the part. Please make sure I have extra time scheduled when I go back. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Hanover, MN 55341
Phillip
Job Details: 09/27/2023
The customer is the door strike is broken. We opened the lid and verified the door strike is broken off. We are ordering the door lid strike and latch assembly incase it brakes. We removed the agitator plate and found change all around the bottom. Strike W11457841Latch W11394572; ordrd 1 W11457841 (Strike) and 1 W11394572 (Latch)
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Shoreview, MN 55126
Phillip
Job Details: 09/26/2023
The customer said the dryer is loud and does not dry well. I found the top bear glides are worn down so the drum was rubbing on plastic. We vacuumed out the duct and lint in the dryer and replaced the drum glides. The air flow coming outside was around 4 mph. We cleaned the dryer duct run. Now the air flow is 15 mph and the dryer is heating better.
We serviced a
GE DISHWASHER
Model GDF620HGJ2WW
Near Minneapolis, MN 55418
Phillip
Job Details: 09/26/2023
The dishwasher control panel is dead. Today I replaced the display touch pad ui control. The dishwasher is now working and all buttons work.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Fridley, MN 55432
Phillip
Job Details: 09/26/2023
"The customer said the oven would not bake. I started the oven and I found only the broil element comes on, but not the bake element. I removed the bottom panel and found the bake element was broken. We left and got the bake element came back and replaced it. Tested the bake and it heats faster and the bake comes on.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Eagan, MN 55122
Delton
Job Details: 09/26/2023
Customer said it is leaking out the middle from bottom of door within 1-2 minutes of starting the dishwasher. I ran diagnostics cycle and no leaks and no errors. I pulled off drain pump to ensure no debris stuck in there. I took off door to make sure nothing leaking between door. I started 4-5 cycles and run for 45 minutes and no leaks. I informed owner and told him what i did and explained to use it as normal and to call back if problem persists. Dishwasher is working good and no leaks as im here.
We serviced a
LG WASHER
Model WM3570HVA
Near Eden Prairie, MN 55347
Adam
Job Details: 09/26/2023
Unit will give the LE code when trying to spin. Verified complaint unit wont spin even in test mode. Removed back cover and then got to the hall sensor. Tested sensor with meter. Found the hall sensor is bad. Customer approved. Installed part. Then tested multiple times. Spins out. Goes through test mode. Unit is in great shape. Bearing sounds good. the drain pump also. Door boot isnt moldy. Unit is working properly.
We serviced a
ASKO++ DISHWASHER
Model 1075554156
Near Minneapolis, MN 55405
Nate
Job Details: 09/26/2023
"When you shut the door it beeps and then turns off. After looking at it for awhile realized its a matter of holding down the start button until it switches to the symbols for start, then its good to go. Ran it for a half hour and it ran great."
We serviced a
KITCHENAID DISHWASHER
Model 84NNNAT
Near Edina, MN 55435
Delton
Job Details: 09/26/2023
"Found that the water valve on dishwasher plastic is cracked and was spraying water. Customer turned off water to dishwasher. Customer approved estimate. Replaced water valve, ran test mode and all functions are working and no leaks. I recommended to use Finish dishwasher detergent. Dishwasher is working good.
We serviced a
FRIGIDAIRE WASHER
Model Glws1349as1
Near Saint Joseph, MN 56374
Matt
Job Details: 09/26/2023
"Customer complaint is, FILLS WITH WATER AND RUNS. THE WATER DRAINS, BUT DOESNT SPIN. Inspected and tested. Found the belt is broken. Also the lid and underneath the top is really rusted. Customer approved repairs. Installed new belt and tested. Washer is working great. Washer is now fixed."
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A303
Near Sartell, MN 56377
Matt
Job Details: 09/26/2023
"Customer complaint is, DRYER IS MAKING SQUEAKY NOISES WHEN TURNED ON. Inspected and tested. Found the front left roller was seized up. Installed 2 new front rollers, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Medina, MN 55340
Phillip
Job Details: 09/26/2023
"The customer said the dryer is loud when it starts up. He said it makes a loud vibration sound type sound, like someone is maybe stuck in it. We put blankets and wet towels in the dryer. It would not make the noise for us but did have some abnormal vibration. We took the drum out and found the purple wire to the heating element was melting and about to break. We repaired the bad purple wire. I found lint build up on the blower and in the duct housing. We cleaned all the lint out. Put it back together and then ran the dryer again. Now the dryer sounds better."
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6215SG/AA
Near St. Cloud, MN 56303
Matt
Job Details: 09/26/2023
"Customer complaint is, FRZ TEMPS ARE UP AND DOWN. Inspected and tested. Found a F5 freezer defrost error. The freezer defrost sensor tested bad from the board. Heater came on in test mode. I cant remove the freezer evaporator cover because its frozen in place. Customer approved repairs. Evaporator and drain pan were still frozen over solid. I defrosted evaporator and pan and installed new defrost sensor. Theres a vent that goes underneath the freezer floor and comes out by the door, and it still has ice in it. I advised customer to leave refrigerator unplugged for another 24 hours and leave the doors open to finish defrosting. Refrigerator is now fixed."