We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Champlin, MN 55316
Matt
Job Details: 05/09/2023
"Customer complaint is, NOT COOLING PROPERLY. Inspected and tested. Refrigerator was room temperature and nothing was running when I got here. I power cycled it and fans came on, but compressor is just humming. The board is sending voltage to the compressor, but its not running. The compressor has failed. ; saved tckt"
We serviced a
LG DRYER
Model DLG2526W
Near Saint Stephen, MN 56375
Seth
Job Details: 05/09/2023
The upstairs dryer is super loud the support rollers are flat sided from binding up. I would need a qty of 2 AGM75510755 when I return to repair this dryer. It also needs to be cleaned badly it has charred lint inside the cavity.; saved tckt
We serviced a
LG WASHER
Model WM2016CW
Near Saint Stephen, MN 56375
Seth
Job Details: 05/09/2023
"Washer is very loud during spin making bad noise. Upon arrival an inspection, I found the spider is broken and it makes a metal clicking noise as the spin baskets spins the door boot is also ripped. to repair this we would need front and rear tub, door boot, and rear seal, bearing in spider. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Chanhassen, MN 55317
Adam
Job Details: 05/09/2023
Customers complaint not drying and not cleaning well. Found. The heater isnt kicking in. Removed door panel to access the the board. Found the board has failed and heating element and sensor good. ; ordrd 1 W10597042 (Main board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Burnsville, MN 55337
Delton
Job Details: 05/09/2023
Found that water valve inlet on back of fridge is cracked. Would leak continuously. Needs new inlet water valve.; ordrd 1 W10865826 (Water valve)
We serviced a
AMANA REFRIGERATOR
Model ABC2037DEB
Near Andover, MN 55304
Matt
Job Details: 05/09/2023
"Customer complaint is, Not Coming On - FRZ WORKING BUT FF NOT, ANOTHER SERVICER STATED LEAK AND S/S ISSUE -BASEMENT UNIT. Customer had just plugged refrigerator in this morning. Inspected and tested. They have the FF compartment set at 7 which is the coldest setting and freezer set at 4. FF compartment was 35F and freezer was 5. Compressor and fans are running. Both thermistors tested good in test mode. Defrost heater came on in test mode. Damper is opening and closing in test mode. Everything is testing good. I removed the evaporator cover and completely defrosted evaporator and after 20 minutes there was only frost on about 30 percent. The sealed system has failed. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206EPA00
Near Sartell, MN 56377
Seth
Job Details: 05/09/2023
The customer complaints about ice quality. The coding is coming off the icemaker mold. The part is on order. ; ordrd 1 W11397192 (Icemaker)
We serviced a
BEKO++ RANGE
Model PRGR34552SS
Near Ramsey, MN 55303
Matt
Job Details: 05/09/2023
"Customer complaint is, sound like it is lighting almost all the time its running even though it is lit. Customer said that after it preheats, it sounds like it keeps reigniting. She said its cooking just fine. Inspected and tested. Found that after it preheats, the bake burner will cut in and out. I pulled out the range and the bake ignitor is only drawing 2.89 amps. This is going to need a new bake ignitor. I cant find it on the parts diagram. Can you find a bake ignitor and reschedule the customer please. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model PDS22SISBRSS
Near Minneapolis, MN 55426
Nate
Job Details: 05/08/2023
"Evaporator frosted over and back panel frosted over. Found the door isnt closing all the way. Took out the 6 10mm screws on each side and adjusted door so that it closes all the way now. Steamed off evaporator and steamed the gasket around the door. Now it closes great. Was 11 degrees in freezer and 40 in ff section when I got here."
We serviced a
WHIRLPOOL DRYER
Model FORGOT
Near Rogers, MN 55374
Matt
Job Details: 05/08/2023
"Customer complaint is, TAKES A LONG TIME TO DRY CLOTHES. Inspected and tested. Dryer was heating great and cycling between 225F and 115F for over 20 minutes and airflow on outside of house was 16mph. Installed new gas valve coils, vacuumed out bulkhead and tested. Dryer is now fixed.
We serviced a
SPEED QUEEN DRYER
Model LDE30RGS173TW01
Near St. Cloud, MN 56301
Seth
Job Details: 05/08/2023
Dryer vent came disconnected. I reinstalled the dryer vent and tested the dryers working as designed.
We serviced a
MAYTAG RANGE
Model MGR6775BDB19
Near Saint Paul, MN 55118
Delton
Job Details: 05/08/2023
"Found that lower oven igniter is open and not getting hot to turn on gas. Customer approved estimate. Replaced igntier. Tested and bottom oven is heating and working good.
We serviced a
KITCHENAID WALL OVEN++
Model KEMS308SSS04
Near Minneapolis, MN 55447
Phillip
Job Details: 05/08/2023
The oven would not reach preheat. I pulled the oven out and tested bake element. The bake element is bad. I removed it and it was broken in a bunch of spots. I quoted the customer for the repair. I replaced the bake element and re installed the broil element. The oven is now heating up good.
We serviced a
GE REFRIGERATOR
Model GSS25GMHKCES
Near Mound, MN 55364
Adam
Job Details: 05/08/2023
Unit wasnt cooling. Verified complaint. Found the fan and lights working properly. Checked the compressor its not running. Found the the relay was bad. Replaced start relay and started cooling.
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Hopkins, MN 55343
Nate
Job Details: 05/08/2023
"Not heating. Cleaned out a bunch of lint, cleaned and oiled two rollers that were stuck and cleaned and oiled pully that was stuck due to lint and dog hair. Replaced bad element, and now it runs and heats great.
We serviced a
FRIGIDAIRE DISHWASHER
Model FECD2413USAA
Near Monticello, MN 55362
Seth
Job Details: 05/08/2023
Water spraying from the syphon break. Bypassed it. The dishwasher no longer sprays water when it drains
We serviced a
GE MONOGRAM++ REFRIGERATOR
Model ZIFS360NXALH
Near Victoria, MN 55386
Adam
Job Details: 05/08/2023
Installed new evap fan. Unit is working correctly now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB657RJC1
Near Minneapolis, MN 55416
Nate
Job Details: 05/08/2023
"Replaced bad door latch, tightened one of the wire connectors to the latch so that it doesnt arc, and adjusted the metal arm that slides into the latch assembly so it makes a better solid latch. Now it latches nice and Solid and runs great."
We serviced a
SPEED QUEEN WASHER
Model AW43RSN115TW01/TR300
Near Minneapolis, MN 55403
Delton
Job Details: 05/08/2023
"Customer said its not draining. As i got here the washer had sheets and was half way filled of water. I ran through cycles and washer fills, drains and spins. Drain pump is working fine and all other cycles work. Washer is working good as im here."
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2250RDC2
Near Minneapolis, MN 55405
Nate
Job Details: 05/08/2023
"Cleaned out sump area, broken glass and plastic. Took apart drain pump. No restrictions in the drain line or pump. No tension on the impeller. Replaced drain pump, drains great now.
We serviced a
WHIRLPOOL WASHER
Model WM1388HW
Near Minneapolis, MN 55408
Delton
Job Details: 05/08/2023
"Found that the washer was full of water in tub and wont power on. Customer said that there was a comforter in the washer and was banging around and went to take comforter out and washer shut off and wouldnt power on. Found that the breaker had tripped for outlet that washer was plugged into. Turned on breaker and washer powers on. Ran quick cycle and washer fills, agitates, drains and spins. Washer is working good. Suggested to customer to avoid washing large bulky oversized loads to prevent problem from happening again."
We serviced a
BOSCH DISHWASHER
Model SPX68U55UC/42
Near Minneapolis, MN 55408
Delton
Job Details: 05/08/2023
Dishwasher not draining. Found that the there was a stuck Pistachio shell in the drain line preventing dishwasher from draining. Had to disconnect drain line from sink drain and fished out shell. Tested and dishwasher now drains and is working good.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minneapolis, MN 55418
Phillip
Job Details: 05/08/2023
The customer said the dishwasher would not drain and makes a loud noise. I looked inside the sump and found a chunk of glass was stuck around the drain pump impeller. I removed the glass. I ran the dishwasher. Now it drains good.
We serviced a
INGLIS WASHER
Model Itw4300sq3
Near Minneapolis, MN 55430
Phillip
Job Details: 05/08/2023
The customer said after the washer was moved for the flooring project now its leaks after us was put back. I ran the washer and when it drained the water I found water leaking out under the mess sink. I opened the sink door and found the drain was not connected so water was just dumping out. I put the sink pipe back into the drain pump and tightened the nuts. I tried the washer again and now nothing leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model DU100XTPB8
Near Victoria, MN 55386
Adam
Job Details: 05/08/2023
Unit will not drain. Found that the pump sounds good but wont drain. Looked under the sink looks like a new food disposal. Removed drain hose and found dishwasher plug still in. Unplugged it and now its working good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, MN 55406
Nate
Job Details: 05/08/2023
"Replaced bad belt and pully shield. Runs great now. Ran on a rinse and spin. Drained, filled, agitated, and spun.
We serviced a
LG DRYER
Model DLEX7600WE
Near Chaska, MN 55318
Adam
Job Details: 05/08/2023
Unit was giving flow sense and making noise. The flow sense is for bad air flow. Checked that first found the vent cover outside was plugged in plugged lint and all good. Vent is really short only a foot long. Then disassembled unit to find noise complaints. Found that a paper towel was stuck in blower wheel. Once cleared oiled rollers and idler and reassembled. Unit is now operating correctly
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Monticello, MN 55362
Seth
Job Details: 05/08/2023
"Leaking washer, I found it was plumbed improperly they need to fix the drain line configuration and fix the leaking deep sink plumbing. The washer has no issues, it was an installation issue."
We serviced a
WHIRLPOOL DRYER
Model NOTAVAILABLE
Near Sauk Rapids, MN 56379
Seth
Job Details: 05/08/2023
The vent was 100% blocked. Needs vent cleaning.
We serviced a
WHIRLPOOL DRYER
Model W0D5900SW0
Near Burnsville, MN 55337
Delton
Job Details: 05/08/2023
"Found that the thermistor is out of range causing dryer to get too hot and opened the thermal fuse. Customer approved estimate. Replaced thermistor and fuse, tested and dryer is heating and cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WD1790SAYB3
Near St. Cloud, MN 56303
Seth
Job Details: 05/08/2023
"Not draining, the dishwasher has a 15ft run with black pipe that runs through a crawl space. I was able to clear out the hose a little but I could not get it to drain well. They are going to try some cleaners and call a plumber to replace the black rubber hose that is not accessible."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Shakopee, MN 55379
Adam
Job Details: 05/08/2023
Installed new parts then tested. Unit is working properly and now spinning out properly
We serviced a
KENMORE DISHWASHER
Model 665.13293K114
Near Ramsey, MN 55303
Matt
Job Details: 05/08/2023
"Customer complaint is, STARTS A CYCLE AND STOPS THEN THE LIGHTS STARTS TO BLINKING. Customer said they had a power outage and then the dishwasher stopped working. Inspected and tested. Found the board is bad and not reading the door as closed. It drains and fills, but then stops and the start light flashes. Also its been leaking from the diverter assembly. At a minimum, this is going to need a new board and possibly a door switch.
We serviced a
LG REFRIGERATOR
Model LSC27925ST
Near Elk River, MN 55330
Matt
Job Details: 05/08/2023
"Customer complaint is, THINKS THE WATER LINES ON THE BACK OF THE REF ARE CRACKED WATER LEAKS OUT THE BACK WHEN DISP PUSHED. Inspected and tested. Found the water line going to the reservoir was cracked. Customer just wanted to do the minimum for now to get them by and will look into replacing the refrigerator. replaced all the lines on the back with stock water line.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF5A
Near Hopkins, MN 55343
Adam
Job Details: 05/08/2023
Customers complaint stuck on clean and wont shut. Found the latch stuck. Removed door panel reset and cleaned up latch now working properly. Unit is working great. Opened and closed multiple times
We serviced a
THOR++ COOKTOP++
Model HRT4806U
Near Lakeville, MN 55044
Delton
Job Details: 05/08/2023
"Found that igntier for the griddle was broken. Must of broke in shipping. Replaced igniter, tested and griddle heats and is working good."
We serviced a
MAYTAG DRYER
Model MGDC200XW0
Near Farmington, MN 55024
Delton
Job Details: 05/08/2023
"Found that the thermal fuse is open and cut heat. Replaced thermal fuse and cycling thmostat. Tested and dryer is now heating and cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS5
Near Elk River, MN 55330
Matt
Job Details: 05/08/2023
"Customer complaint is, LOUD BUZZ. Inspected and tested. Theres a loud buzzing and not heating. Going to need a new magnetron. Installed new magnetron and tested. Microwave is working great. Microwave is now fixed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Saint Paul, MN 55130
Nate
Job Details: 05/08/2023
"Replaced bad bottom wiper. Old one was warped and moldy. Also ran it on hot water, and can see there may be some separation in the seam of the lower spray arm. Customer will buy a new spray arm if that ends up being an issue with leaking too. Ran it for 10 minutes, no drips or leaks."
We serviced a
UNKNOWN GARBAGE DISP++
Model INSINKER
Near Shoreview, MN 55126
Nate
Job Details: 05/08/2023
Replaced disposal with new GE disposal. Replaced almost all of the pipes under the sink. Replaced the nut under the Strainer on the left side. Used a decent amount of blue plumbers glue to seal everything nicely. Tested each side of sink filling up the sink most of the way and then allowing all the water to flow through. Disposal works great and no leaks. Told customer to give left sink 24 hours to totally set though.
We serviced a
SPEED QUEEN WASHER
Model LWN432SP113
Near St. Cloud, MN 56301
Seth
Job Details: 05/08/2023
"Washer is loud oil has sprayed at the bottom of the gearbox and bearings have failed. We would need the following parts and two hours per machine. There are two machines on site that need service. 766P3A bearing service kit, 200996 Sealant, 39508P drive bell and seal, gearbox - ? I could not find this part number please quote bearing in mind, This is gonna be a few hours per machine I need the same parts for the second one thats having the same problem. ; saved tckt"
We serviced a
DACOR++ REF BUILT IN++
Model DYF36BFTSR
Near Falcon Heights, MN 55108
Delton
Job Details: 05/08/2023
Water/ice build up in the freezer drawer underneath the evaporator cover (which is in the ceiling of the freezer) it would appear that the evaporator drain for freezer is frozen and when in defrost leaks into freezer but there is a lot of ice build up on the evaporator cover that i cant pull it off. Also we cant pull up any parts information or contact tech support since Samsung bought them out. Im guessing there would be a kit to fix this but cant verify. Customer states this have been going on for over a year (same issue when PR was out last year) I talked to PW and he said to go ahead and transfer it since we cant easily get parts information and if we really dig into it I wouldnt get paid enough for amount of time that would be spent.Refrigerator would need to be shut off and defrosted for me to pull off evaporator cover.Call into AHS and transfer dacor call per PW.; saved tckt
We serviced a
SPEED QUEEN WASHER
Model LWN432SP113TW04
Near St. Cloud, MN 56301
Seth
Job Details: 05/08/2023
"Washer is loud oil has sprayed at the bottom of the gearbox and bearings have failed. We would need the following parts and two hours per machine. There are two machines on site that need service. 766P3A bearing service kit, 200996 Sealant, 39508P drive bell and seal, gearbox - ? I could not find this part number please quote bearing in mind, This is gonna be a few hours per machine I need the same parts for the second one thats having the same problem. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Minneapolis, MN 55446
Phillip
Job Details: 05/08/2023
The dishwasher does not dry. I checked the heater and it tested open. I get 120 out the board to the heater. Im ordering the heater. ; ordrd 1 W10518394 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Minneapolis, MN 55422
Phillip
Job Details: 05/08/2023
The control was flashing po. I found the freezer fan was not working and the freezer evaporator is all frosted up. I put into defrost but the heater does not come on. After trouble shooting I found the main board does not send out 120 volts to the heater. It will need a main board. I called the customer and gave the quote. The customer said ok with repair. I ordered the main control. ; ordrd 1 WPW10675033 (Board control)
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Ramsey, MN 55303
Matt
Job Details: 05/08/2023
"Customer complaint is, TEMPS IN FRZ GOING UP. Inspected and tested. Customer had refrigerator pulled out when I got here. FF compartment was 44F and freezer was 35F. Compressor and fans are running. Removed evaporator cover and theres no frost on evaporator. The sealed system has failed. Refrigerator was manufactured in 2011. I told customer someone would call with a quote on a sealed system repair. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model GTD75GCPL0DG
Near Saint Michael, MN 55376
Phillip
Job Details: 05/05/2023
The dryer was making some noises. I pulled the dryer apart and found the top glides were worn down. I gave the customer the quote for replacing the glide kit. I installed the parts from the kit and greased the rear bearing and idler. The dryer sounds much better.
We serviced a
KENMORE DISHWASHER
Model 63016304401
Near Rockville, MN 56369
Seth
Job Details: 05/05/2023
dishwasher is not draining. On arrival and inspection found the unit has been repaired by a family member. I checked it over and it looked great. I ran a complete rinse cycle, sprayed well, drained well no problems.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minneapolis, MN 55430
Nate
Job Details: 05/05/2023
Complaint was that the dishwasher has not been heating. I put it into service mode and got an F for E3 error code. I ran it through the full service mode and the heater came on around the five minute mark and drew 7 A until roughly 12 minutes. There were lots of detergent suds in the dishwasher so I started a new cycle and recommended that she put some cooking oil in the dishwasher.
We serviced a
MAYTAG DRYER
Model LDG9206AAE
Near New Brighton, MN 55112
Nate
Job Details: 05/05/2023
Running loud. Removed a drywall screw from the rear felt. Now its nice and quiet.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Minneapolis, MN 55439
Delton
Job Details: 05/05/2023
Indoor ice maker ice is clumping and filling ice and water in the ice dispenser chute. Found that there is hard water build up in the ice maker water fill tube causing the water to spray out and shoot over the ice maker and into ice bucket and down the chute. I cleaned fill tube and recommended water softner to prevent this from happening in future. Ice maker now fills and no leaks. Refrigerator is working good.
We serviced a
ZLINE++ DISHWASHER
Model DEV-24
Near Edina, MN 55435
Delton
Job Details: 05/05/2023
"Installed new dishwasher and moved over door trim. Tested and dishwasher fills, washes and drains. Dishwasher is working good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Rogers, MN 55374
Phillip
Job Details: 05/05/2023
The customer said the display started to flash and everything was turning on and off then the display went dead. I found the cap on the board failed. I quoted for replacing the capacitor. I replaced the cap and now its working good. Everything came on and its cooling.
We serviced a
ASKO++ DRYER
Model T411VDT
Near Minneapolis, MN 55437
Nate
Job Details: 05/05/2023
"Replaced bad fan and motor. Runs great now. Cleaned the lint out of the internal vents. Dryer is under a counter. Dryer was not totally level when I got here. Leveled it the best I can, but may need a shim under the rear to middle left side to get it totally solid in place. Stone tiles, floor not level due to the tiles."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Albertville, MN 55301
Matt
Job Details: 05/05/2023
"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RS267TDPN/XAA
Near Otsego, MN 55330
Matt
Job Details: 05/05/2023
"Customer complaint is, ice maker is not functional at this time. Inspected and tested. I pushed the test button on ice maker and could hear it trying to turn, but nothing was happening. It eventually cycled, but did not fill with water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minneapolis, MN 55443
Phillip
Job Details: 05/05/2023
The upper rack adjusters are broken. I replaced the upper rack adjusted with the kit that was sent. I took pictures of the parts.
We serviced a
LG RANGE
Model LRGL5821S/00
Near Minneapolis, MN 55412
Phillip
Job Details: 05/05/2023
The glass door front was broken. I replaced the door front. Looked good.
We serviced a
AMANA REFRIGERATOR
Model ARB1917CS1
Near Golden Valley, MN 55427
Adam
Job Details: 05/05/2023
Verified complaint. diagnosed that the compressor was failing. Replaced compressor then reassembled. Once all installed and recharged. Tested and unit was starting to cool.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Otsego, MN 55330
Matt
Job Details: 05/05/2023
"Customer complaint is, LID LATCH IS BROKEN, NEEDS NEW LATCH. Inspected and tested. Found the lid strike was broken. Installed new lid strike and tested. Washer is working great. Washer is now fixed."
We serviced a
GE WASHER
Model WLRR5000G0WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/05/2023
The cold water solenoid was bad. I replaced the water valve assembly. Now both hot and cold will fill with water.
We serviced a
KENMORE DRYER
Model n/a
Near Minneapolis, MN 55423
Delton
Job Details: 05/05/2023
Unit is coin operated dryer. One of our service keys worked so i can get into machine. Belt was broke but also idler pulley and rollers were worn. Replaced dryer repair kit. Tested and dryer now tumbles and is working good.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near Saint Joseph, MN 56374
Seth
Job Details: 05/05/2023
"No power or UI response. The breaker had blown, I reset the breaker and tested it by starting on Xpress wash. The machine fills and circulates perfect. I could find no issues,the fan is loud.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Wayzata, MN 55391
Phillip
Job Details: 05/05/2023
I verified the fault code. I checked the ice maker and the right tray was stuck in the half dropping position. I replaced the ice maker and control board. Advised the customer to wait a few hours to make ice and then dump the first batch.
We serviced a
SAMSUNG DRYER
Model DV50K8600EV/A3
Near Elk River, MN 55330
Matt
Job Details: 05/05/2023
"Customer complaint is, SQUEALING DURING OPERATION. SOUNDS LIKE A BAD BEARING. Inspected and tested. Found the idler pulley was squealing. Customer approved repairs. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Mendota Heights, MN 55118
Delton
Job Details: 05/05/2023
"Found that the air vent on the door the seal was twisted so it was leaking through inside door down the air chute. Was able to line it up and tighten the nut on inside of door, tested for 20 minutes and no leaks. Used newfi and no errors or updates needed. Dishwasher is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Cottage Grove, MN 55016
Delton
Job Details: 05/05/2023
Food is freezing on top shelf. Found that the fridge was set at 33 degrees. I diagnosed all functions and damper opens and closes normally. I explained that standard temp is 37 degrees and any thing on top shelf will be a bit colder than rest of fridge as that is where the vent is and to avoid eggs or produce on top shelf.Customer is aware and set temperature to recommend settings that refrigerator says.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near East Bethel, MN 55011
Matt
Job Details: 05/05/2023
"Customer complaint is, ITS NOT SPINNING AND NOT WORKING PROPERLY. Customer said its not completing cycles especially the normal cycle. Inspected and tested. Washer worked perfectly in test mode and no errors. I started a load of 4 bath towels on a normal wash cycle and watched it through the entire cycle and it completed the cycle perfectly. Washer is testing good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US/AA
Near Blaine, MN 55449
Matt
Job Details: 05/05/2023
"Customer complaint is, LC CODE. This is a leakage error. I tried pulling out the dishwasher, but cant because they put the floor in afterwards and its stuck in place. Customer is probably going to replace the counter tops in the future and will address it then."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Dayton, MN 55327
Matt
Job Details: 05/05/2023
"Customer complaint is, ice maker is only sporadically making ice and getting worse. Inspected and tested. Ice maker room was 0F. Ice bucket was completely full. I cycled ice maker and it filled with water, but didnt dump any cubes. the ice maker is bad. I sealed up the ice room, adjusted the water line and installed new ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
JENN-AIR DISHWASHER
Model DW860UQP
Near Shorewood, MN 55331
Adam
Job Details: 05/05/2023
Installed new wax motor. Also cleaned the plastic components also they had hard water residue making it hard to slide. Cleaned it up best I could and reassembled. It tested good.
We serviced a
KITCHENAID DISHWASHER
Model KUDSO2FRSS1
Near Cold Spring, MN 56320
Seth
Job Details: 05/05/2023
Clean light flashes 7 times. Heater error from a failed circulation pump. Needs new pump.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Mound, MN 55364
Adam
Job Details: 05/05/2023
Fridge 37 freezer 0. Customer complaint cant get new filter installed. Popped the old one out then installed factory new filter. Once installed tested multiple times for leaks. Works great.
We serviced a
KITCHENAID DISHWASHER
Model KUDI40ANPA
Near Cold Spring, MN 56320
Seth
Job Details: 05/05/2023
The upstairs dishwasher didnt want to drain. We found a piece of glass covering the check valve. We cleaned the hose front back and back to front and tested it and it runs like a champ.
We serviced a
GE REFRIGERATOR
Model GSS25GSHECSS
Near Rogers, MN 55374
Phillip
Job Details: 05/05/2023
"The customer said the dispenser lever is broken so they cannot dispense water or ice. I verified the lever is not working and the right side of the lever is broken off. I gave the customer a quote for $253.17 total, the customer paid $120 so the remainder is $124.17. The customer said he would pay by check. ; ordrd 1 WR17X20449 (Dispenser lever)"
We serviced a
UNKNOWN GARBAGE DISP++
Model INSINKER
Near Shoreview, MN 55126
Nate
Job Details: 05/05/2023
"Replaced garbage disposal with GE, but horizontal pipe had to be replaced, and then the pipe coming down from the left sink detached and crumbled, cant get a pipe to reattach. Have to buy a new strainer for sink, and a new pipe nut and metal pipe to fit. Will come back Monday to finish job. ; schdld next appmnt for 5/8 MON !"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Savage, MN 55378
Delton
Job Details: 05/05/2023
"Even though this is a newer samsung fridge this ice maker is doing the same thing as the old ones. Frosting up and ice clumping and jamming ice maker. I dont see any service bulletins on this. It is getting C39 ice maker error. (See picture)Customer says it has been going on about 3 month, the customer will defrost it and itll work for a little while and then it will frost up and jam again and stop making ice.Because it sure seems like the standard Samsung ice maker failure. I have checked the ice flap and it closes and seals fully.I am to assume that the ice maker and ice auger needs to be changed out? Please check if there is something else and if parts are ordered have the defrost ice room by unplugging and leaving door open or schedule me 2 hours so i can sit and defrost with my steamer.Ice maker part# DA97-13718C; auger assembly DA97-12540KNeeds autho; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2432KB1
Near Minneapolis, MN 55409
Delton
Job Details: 05/05/2023
"Found that there was glass in the drain pump that wore out the plastic fins of the drain pump and caused it not to drain well, Customer approved estimate. Replaced drain pump, tested and dishwasher now drains and is working good.Office: customer approved estimate and the extra CC cost fee and wants to charge it to card on file. (Owner wasnt home, tenant was); used 1 A00126401 (DRAIN PUMP) from stock, states that autho needed"
We serviced a
GE WASHER
Model PTW605BPRIDG
Near St. Cloud, MN 56304
Seth
Job Details: 05/05/2023
Unresponsive. There is power to the main board but no dc out tot the UI board or other components. Failed board please order WH22X33178; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, MN 55406
Nate
Job Details: 05/05/2023
"Washer not turning. I put it on a drain and spin after I couldnt get it to do anything in test mode. Quoted for new cover for the pullys, and a new belt because both are broken. The pully nut was loose and the pully came down and wore through the cover and broke the belt.; ordrd 1 WPW10427633 (Pully shield) and 1 WPW10006384 (Belt)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB657RJC1
Near Minneapolis, MN 55416
Nate
Job Details: 05/05/2023
Door pops open. The latch has worn down. Quoted owner for new latch. Attached quote. Coming back Monday to install. ; ordrd 1 TH12384007 (Door latch)
We serviced a
BEKO++ DISHWASHER
Model DDT38532X
Near Maple Grove, MN 55369
Adam
Job Details: 05/05/2023
Unit is leaking. Customer had centerpoint come out and they said its leaking from 5 different spots somehow and didnt even pull it out. Unit is super tight. Customer helped removed dishwasher because it was so tight. Customer also approved sliding dishwasher out with out protective mat to give a little more clearance. Once removed from under the counter removed the side panels and watched. Only spot I found leaking was the air break on the side 1760201300 air break1882620700 cap; snapped 1 QuickPics
We serviced a
GE RANGE
Model JGB735SPISS
Near St. Cloud, MN 56304
Seth
Job Details: 05/05/2023
"Power to the board nothing from the board. The range is on an ungrounded circuit, this should not be and this failure may be a result of a power event that took out other appliances in the home. Please check with GE we need WB27X37998, and WB07X38059; saved tckt"
We serviced a
LG RANGE
Model LRGL5825F/00
Near Excelsior, MN 55331
Phillip
Job Details: 05/05/2023
The bake and broil were not lighting. I replaced the temp sensor and main board. The ovens bake ignitor is glowing but still does not light. I checked everything again. I loosened the gas supply tube on the regulator that feeds gas to the bake valve. I got gas coming out then I tightened the nut back up. I tried the bake again and now its working. I found the gas supply lines in the basement and I found the gas to the range is not being regulated. This is a gas supply issue. I will let the customer know. It needs to be transferred to AHS and let them know the range is not a issue. That off gas pressure could have damaged the valve or regulator but the pressure issue needs to be fixed first. ; states that autho needed
We serviced a
LG WASHER
Model WM4270HWA
Near Minnetonka, MN 55305
Adam
Job Details: 05/05/2023
Unit giving LE. Error. Tried a new control board still nothing. Reohmed out the stator and found only got a reading on terminal 2-3 all others are open and should be 15ohms. Unit needs a new stator; states that autho needed
We serviced a
GE RANGE
Model J BP26 0F1AD
Near Eden Prairie, MN 55347
Adam
Job Details: 05/04/2023
Customers complaint bake and broil not working. Verified complaint. Found it working properly. Tested everything and its working.
We serviced a
DANBY ICEMAKER++
Model DIM32D1BSSPR
Near Shakopee, MN 55379
Adam
Job Details: 05/04/2023
Unit was turned off. Turned unit back on. The water is pumping good and after 25 minutes still hasnt made ice. I cleaned the unit the best I can. It was getting cold but not cold enough. Customer is going to watch it and see if it starts making ice. Good chance it might have a sealed system issue.
We serviced a
LG DRYER
Model DLE0442G
Near Burnsville, MN 55337
Delton
Job Details: 05/04/2023
"Replaced idler wheel, tested and dryer is running quiet and no squeaks. Dryer is heating and working good."
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Saint Augusta, MN 56301
Seth
Job Details: 05/04/2023
"F09E01, F08E03 errors stored the Ui was goofed up times and buttons were goofy. I reset it and drained it. The rear bearing is shot. They will replace it the washer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS02
Near St. Louis Park, MN 55426
Delton
Job Details: 05/04/2023
Found that control board is bad and not going into defrost mode by itself. I ran forced defrost and heater turns on and starting to defrost. Customer approved estimate to replace control board. There is a lot of frost build up and told customer to leave it unplugged and door open overnight to let it defrost and by tomorrow be defrosted and will start to cool once the frost build up is melted.
We serviced a
LG RANGE
Model LDG4315ST/00
Near Elk River, MN 55330
Phillip
Job Details: 05/04/2023
The upper oven bake was not heating up. The broil was working good. I removed and tested the bake ignitor. The ignitor is bad. I replaced the ignitor.
We serviced a
KENMORE WASHER
Model 110.458724
Near Minneapolis, MN 55409
Delton
Job Details: 05/04/2023
"Found that washer is intermittently getting a f05 error. Which means temperature sensor error. I checked wire and found that it was loose. I plugged it in and it is secure. Tested and no errors.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Shakopee, MN 55379
Adam
Job Details: 05/04/2023
Installed new valve. Then tested multiple times for leaks. Found the water line was also frozen in the door for the ice maker. Cleared with steam and now working great.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near St. Cloud, MN 56303
Phillip
Job Details: 05/04/2023
"When I arrived I plugged the refrigerator back in. The compressor came on and all the fans. I put my gauges on the low and high side. The high side pressure was less than 40 psi and the low side was around 20 psi. Those pressures look like I have a restriction in the drier. I recovered the refrigerant and then cut out the dryer. I had a big burst of refrigerant. I found the new filter drier was restricted. I replaced the drier and leaked checked all the joints with nitrogen and leak soap. I then pulled the system into a vacuum and recharged it with 4.41 ounces of 134a. After plugging the fridge back in the high side pressure went up to 100 psi, the low side started at 25 and was dropping a little. Pressures looked good. I checked the evaporator and it was developing a good frost pattern. I made sure all the connections were tight. No error codes when I was done.
We serviced a
KENMORE RANGE
Model 790.9621341
Near Sartell, MN 56377
Seth
Job Details: 05/04/2023
I replaced the broil element and the door seal and tested the range. It is now fixed.
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/04/2023
Installed defrost heater from last diagnosis. Steamed out all ice and drained defrost drain pan so it doesnt overflow. Reassembled and now unit is working properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R5EMB5
Near Sartell, MN 56377
Seth
Job Details: 05/04/2023
"I replaced the failed parts and tested the door, dispenser, and repaired a water leak. The fridge is now fixed."
We serviced a
ASKO++ DISHWASHER
Model DF1664
Near Minneapolis, MN 55405
Nate
Job Details: 05/04/2023
Replaced bad board and water valve. Runs great now.
We serviced a
BEKO++ DISHWASHER
Model DUT25401X
Near Minneapolis, MN 55404
Delton
Job Details: 05/04/2023
"Found that plastic debris was stuck in the drain pump, rattling and making noise. Removed debris, tested and dishwasher now runs quiet and is working good."
We serviced a
UNKNOWN OTHER
Model TWC-24
Near Bloomington, MN 55437
Nate
Job Details: 05/04/2023
Replaced bad cord and board. Cooling nicely now.