We serviced a
KENMORE DISHWASHER
Model 665.13259K113
Near Burnsville, MN 55337
Delton
Job Details: 06/21/2021
"Found that drain hose was clogged with debris and grease build up. Cleaned out hose, tested and dishwasher is draining and working good. Suggested to use finish dishwasher cleaner."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Burnsville, MN 55337
Delton
Job Details: 06/21/2021
Found that condenser fan motor is bad and making rattling sound when running. Ordering part and rescheduling.; ordrd 1 W11127829 (Condenser fan motor)
We serviced a
GE RANGE- ELECTRIC
Model PS978ST1SS
Near Minneapolis, MN 55446
Nate
Job Details: 06/21/2021
"We need to submit this for a second opinion. Cannot determine if it is a bad data wire that is failing or a bad user interface board, both, or additional items. I installed the new daughterboard but it still did not work. Upper and lower oven have issues coming on. Customer requested that a second opinion come out today, and they are flexible with the time. They are moving at the end of the week.; O-emld tckt , states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.242923
Near Saint Michael, MN 55376
Matt
Job Details: 06/21/2021
"Customer complaint is, FILLS, WONT WASH. Inspected and tested washer. Found the lid switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new lid switch and tested. Washer is now fixed. ; used 1 3949247V (LID SWITCH) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Saint Michael, MN 55376
Matt
Job Details: 06/21/2021
"Customer complaint is, STOPS AT SPIN THINKS ITS THE SAFETY LATCH. Inspected and tested washer. Found the door latch has failed. Quoted customer to install new latch. Customer approved repairs. Part on order. ; ordrd 1 W11307244 (Door latch)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR9245EZ1
Near Rogers, MN 55374
Phillip
Job Details: 06/21/2021
"The customers complaint is that it leaks from the bottom and it does not spin out bigger loads completely. Water is leaking from the tub seal into the brake and clutch. I quoted the customer for the brake, clutch and tub seal. I also found that the agitator dogs are worn down so its not agitating. ."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW2
Near Rogers, MN 55374
Phillip
Job Details: 06/21/2021
The cold water valve is intermittently not filling with cold water. I was getting 120 volts to the colt valve solenoid but water was not coming in. I tapped on the cold solenoid and it started to fill with water. Ordering the water valve assembly. F8-e1 f9-e2 f2-e2 F2-e1; ordrd 1 W11220230 (Water valve)
We serviced a
AMANA WASHER TOP LOAD
Model NAV5800AWW
Near Rogers, MN 55374
Phillip
Job Details: 06/21/2021
The idler pulley is bad and tore up the belt bad. It needs the idler pulley and belt. WP27001006 belt WP40045001 idler pulley ; ordrd 1 WP40045001 (Idler pulley) and 1 WP27001006 (Belt)
We serviced a
GE DISHWASHER
Model CDT725SSF2SS
Near Saint Michael, MN 55376
Phillip
Job Details: 06/21/2021
I removed the sensor and it was obvious it was bad. I replaced the sensor and cleaned out the drain pump. It now heats in normal mode . The chopping sound is still there sometimes but I think it will pass.
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GF/A3
Near Otsego, MN 55330
Phillip
Job Details: 06/21/2021
"When you press power nothing would happen, I removed the front panel and found the user interface was not clipped into the panel. I pushed it in and now its working ok. It still was a little touchy. I told the customer it can be the control panel (DC97-18106A ) or the user interface(#DC92-01607G ) The customer wanted to discuss it with his wife."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AF/A2
Near Otsego, MN 55330
Phillip
Job Details: 06/21/2021
The washer will lock on its own when the door is closed. When a cycle starts it will not pause if the start/paused is pushed. It will only turn off when power is pushed. I told the customer that it could be a user interface or a main control problem. The customer said he may just live with the issue.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9550WW1
Near Minnetonka, MN 55345
Paul
Job Details: 06/21/2021
Complaint was unit not heating It was on air fluff. Unit is heating great now.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXSS7
Near Minnetonka, MN 55345
Paul
Job Details: 06/21/2021
Complaint was unit has no water going in Float stuck. Issue fixed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9250PW1
Near Minnetonka, MN 55345
Paul
Job Details: 06/21/2021
Complaint was no power on UI board. We have 240 to main board and 5vDC going to the UI So I ordered new UI; ordrd 1 WP8558755 (Interface board)
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Minneapolis, MN 55427
Paul
Job Details: 06/21/2021
Installed part issue fixed
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA02
Near Eden Prairie, MN 55347
Paul
Job Details: 06/21/2021
Complaint was unit not cooling Needs kit
We serviced a
MAYTAG DRYER- ELECTRIC
Model AEQ8700FS0
Near Eden Prairie, MN 55347
Paul
Job Details: 06/21/2021
Complaint was unit not heating ordered heater assembly. ; ordrd 1 131553900 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18PKXGW0
Near Minneapolis, MN 55412
Phil
Job Details: 06/21/2021
The unit has water dripping from the freezer into the fresh food section. The evap drain appears to be plugged. This one takes the 819043 kit. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9564JQ0
Near Minneapolis, MN 55426
Phil
Job Details: 06/21/2021
The unit will fill with water but will not spin at all. I am pretty sure the lid switch is the issue. I can see that it is physically broken. Part number we stock - 3949247V
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Elk River, MN 55330
Phillip
Job Details: 06/21/2021
We serviced a
LG REFRIGERATOR
Model LMX25964ST/01
Near Minneapolis, MN 55422
Nate
Job Details: 06/21/2021
"Ice becomes a glob on bottom of ice bucket and dispenser cant dispense ice during summer. Temps are 6 in freezer and 17 in ice maker area. It makes ice great. They had temps set at 3 in freezer and 38 in fresh food. Recommend turning it down to 0 and 35. Found solinoid gets stuck for dispensing flap and flap stays open long, allowing warm air into Icemaker area. AHS doesnt cover dispenser,. Coming back 7/1 to repair. ; ordrd 1 6421JB2002P (Solinoid)"
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS20KHWH00
Near Minneapolis, MN 55407
Phil
Job Details: 06/21/2021
The fresh food section is 50 degrees and the ice cream is liquid. This unit either has a sealed system issue or the compressor relay is failed. No ice on the evap cover. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LF4
Near Chanhassen, MN 55317
Phil
Job Details: 06/21/2021
Fresh food is at 55 degrees and freezer is at 15 degrees. I did not hear the evap fan in the freezer running. The evap panel looked good. We stock the fan. Part number- 241509402 (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHS2
Near Big Lake, MN 55309
Matt
Job Details: 06/21/2021
"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Part on order. Customer requested service next Wednesday the 30.; ordrd 1 154844301 (Circulation pump)"
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Elk River, MN 55330
Phil
Job Details: 06/21/2021
"The freezer and fresh food are warm. The freezer evap is completely iced up. We stock the board, heater, sensor, and fan for this model. (by FW)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QE6A
Near Minneapolis, MN 55430
Phil
Job Details: 06/21/2021
The fresh food handle is broken off and it leaks water when they use the dispenser. ordered a new handle. The waterline at the bottom of the door appears to be cracked. (by FW)
We serviced a
GE REFRIGERATOR
Model CFSP5RKBCSS
Near Champlin, MN 55316
Phil
Job Details: 06/21/2021
The freezer is at 11 degrees and fresh food is at 42 degrees. I suspect the unti may have a sealed systme issue. The evaps did not appear to be frosted over. (by FW)
We serviced a
GE DISHWASHER
Model GDF620HGJ2BB
Near Minneapolis, MN 55412
Seth
Job Details: 06/21/2021
"Replace the drain pump and the float switch. Attached to the dishwasher. Its now fixed; used 1 WD21X10519 (FLOAT SWITCH) from stock, pckd up 1 WD19X25187 (Drain pump)"
We serviced a
GE RANGE- GAS
Model JGB720BEJ1TS
Near Big Lake, MN 55309
Matt
Job Details: 06/21/2021
"Customer complaint is, 3 OF THE 5 BURNERS NOT WORKING, THEY JUST CLICK. Inspected and tested. Found that only the FR and middle burners are sparking and igniting. Disassembled cooktop and found lots of damage. Four of the five spark electrode wires has beem damaged . Part number WB18X26980. If they call and want us to proceed, can you order the the part and reschedule the return trip with the dishwasher."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55409
Nate
Job Details: 06/21/2021
Dishwasher sporadically does not circulate water. I was able to get it to circulate water out first but then partway through the cycle it stopped. In test mode it circulated water at first but then it would not circulate anymore. No voltage being sent to circulation pump. Ordered a new control board.; ordrd 1 W10906426 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, MN 55422
Seth
Job Details: 06/21/2021
Customers new complaint with the dishwasher as that the soap part is not dissolving completely. Upon arrival an inspection I put it in the test mode found all major functions working minus the circulation pump. Part is on order.; ordrd 1 W11085683 (Sump and Circulation pump)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Minneapolis, MN 55442
Seth
Job Details: 06/21/2021
Customers complaint with the dishwasher is that its not draining and the start of counter buttons are inset not in place where they used to be. Upon arrival and inspection I found the drain pump and failed. I replaced it but found the UI functional. I tested all the buttons multiple times and was unable to get it to fail. Please check and see if they will cover the Y for cosmetic reasons.; used 1 WPW10348269 (DRAIN PUMP) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2
Near Minneapolis, MN 55409
Nate
Job Details: 06/18/2021
Dryer not heating. Replaced bad heater assembly (fuse was blown). Vacuumed out and oiled rollers. Runs great now. Told customer that vents need to be cleaned so that fuses dont blow again.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.229121
Near Minneapolis, MN 55417
Nate
Job Details: 06/18/2021
Washer not advancing. Replaced a bad lid switch and tightened screws on lid hinges. One screw was missing so I added a screw for reinforcement. Runs great now.; used 1 3949247V (LID SWITCH) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW0
Near Minneapolis, MN 55416
Nate
Job Details: 06/18/2021
"Dryer pops-on gfci. I ran the dryer on another outlet for 30 minutes without issue. Ever 2-3 minutes when I run it on the outlet behind the dryer (gfci) it pops the outlet. Explained to customer its an electrical issue, that its not supposed to run on gfci, and it should be on its own dedicated circuit per the manufacturer. Currently it shares an outlet with washer.I also cleaned out vent from dryer which had some lint in it. Dryer itself runs great. 20 mph airflow and runs at 220 at its hottest."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSU
Near Minneapolis, MN 55427
Nate
Job Details: 06/18/2021
"Not making ice. Icemaker cycles great. Water line was frozen up though. I steamed the line, and it filled but overfilled. So I adjusted the time it was set to for filling, and now it fills well but doesnt overfill."
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WL42T26DW1 - 96178B
Near Wayzata, MN 55391
Nate
Job Details: 06/18/2021
"Washer still leaking. Found water leaking pretty bad from the high efficiency detergent dispenser when it fills with water. The seal was totally broken down, I used the special red glue and ran it again and no leaks from that spot. The bigger issue though is I found that the tub is really rusted and it gets stuck in the uppermost position, so when water sprays in on the right side, it cant enter the tub and sprays down the outside on the right, leaking onto the floor. It needs a new tub assembly, bearing/drive shaft. Very rusty. ; O-emld tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S/00
Near Maple Grove, MN 55369
Nate
Job Details: 06/18/2021
"Installed the new shelf with crisper cover. Little tab in center of it was broken, but customer was ok with me using some glue to secure the little middle divider that the shelf above it rests on. Works great now.; ordrng 1 ACQ89579411 (Shelf)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Maple Grove, MN 55369
Phillip
Job Details: 06/18/2021
"The dishwasher will fill with water but the wash motor just hummed. While it was humming I gave the motor one light tap with the back end of my screwdriver, the motor kicked in. I ran a diagnostic cycle and everything worked great. The heater came on and heated the water . I erased the error codes. I removed the filter and cleaned it, I advised the customer to clean it monthly and run a cleaner through it every once and a while. I also tested the water and found that its very hard. I told them to check the softener. 4-3 7-1"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Otsego, MN 55330
Phillip
Job Details: 06/18/2021
The motor relay is sticking. I tapped the relay to get it to open up. Ordering the main control board. ; ordrd 1 DC92-01596D (Main control board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1817PS2
Near Osseo, MN 55369
Nate
Job Details: 06/18/2021
Power outage and then fresh food heated up to 56 a couple days later. I found a ton of frost in freezer and the airflow was restricted due to ice buildup around where air flows to the fresh food. Probably from things melting during the power outage and then re freezing. Took back panel off. Steamed everything. Cooling down nicely now. Told customer 24 hours until its totally back to normal.
We serviced a
KENMORE REFRIGERATOR
Model 596.755224
Near Albertville, MN 55301
Matt
Job Details: 06/18/2021
"Customer complaint is, NOT COOLING AGAIN. Inspected and tested. Found the evaporator fan has failed. ."
We serviced a
WHIRLPOOL DISHWASHER
Model GU1100XTLQ0
Near Eagan, MN 55122
Delton
Job Details: 06/18/2021
"Found that several buttons are non responsive also dishwasher does not correlate with what setting is pressed. If press cancel it will fill and doing weird things motor will cycle on and off when trying to fill or drain.Needs control panel and control board. Both parts are discontinued NLA.Control board: 8534963Control panel (white): 8274780; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL RANGE- GAS
Model SF315PEPQ4
Near Saint Michael, MN 55376
Phillip
Job Details: 06/18/2021
The bake ignitor is weak and not lighting the bake burner. I replaced the ignitor. The oven is heating up good now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400PW1
Near Albertville, MN 55301
Matt
Job Details: 06/18/2021
"Customer complaint is, f02 ERROR CODE AND NOT SPINNING. Inspected and tested. Found the drain pump filter is plugged solid.. to clean out filter and test washer. Customer approved work. Cleaned out filter and tested. Washer is now draining great, but when it spins its really loud. Drum is loose and the bearing is failing. Also the door boot is ripped. Customer is going to start looking for a new washer."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9645KQ0
Near Monticello, MN 55362
Matt
Job Details: 06/18/2021
"Customer complaint is, NOT DRAINING AFTER FINAL SPIN, CLOTHES ARE WET EOC. INTERMITTENT. Inspected and tested washer. Ran washer through two complete cycles with a load of towels. It ran through perfectly both times and towels were spun out great. Washer sounds great and is operating normal for me."
We serviced a
FRIGIDAIRE RANGE- GAS
Model LFGF3052TFA
Near Waconia, MN 55387
Paul
Job Details: 06/18/2021
Complaint was unit not heating Needed a new igniter. Replaced issue fixed. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG REFRIGERATOR
Model lfx25960st
Near Excelsior, MN 55331
Paul
Job Details: 06/18/2021
Installed part issue fixed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000BW0
Near Hopkins, MN 55343
Paul
Job Details: 06/18/2021
Installed parts and tested issue fixed. Rotor bolt broke had to go get one ; pckd up 1 280146 (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Monticello, MN 55362
Matt
Job Details: 06/18/2021
"Customer complaint is, NOT COOLING/FREEZING. Inspected refrigerator and found the doors are not sealing because the bottom right corner of the casing and hinge are really bent. It looks like it got dropped during shipping. Freezer is full of frost. This model of refrigerator has had problems with the sealed system. Customer is just going to replace the refrigerator."
We serviced a
GE MICROWAVE
Model JVM3160DF4WW
Near Minneapolis, MN 55410
Paul
Job Details: 06/18/2021
Installed parts and tested issue fixed.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8600YW3
Near Eden Prairie, MN 55344
Paul
Job Details: 06/18/2021
Installed thermistor and tested issue fixed.
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Becker, MN 55308
Matt
Job Details: 06/18/2021
"Customer complaint is, HAD EC OE BUT THAT WENT AWAY- NOW LEAKS UNDERNEATH. Inspected and tested washer. OE is a drain error. Ran washer through diagnostic cycle and everything worked great. Ran the drain pump 4 times and it emptied the drum every time. I can see water has been coming out of the vent on the back of the washer. Im pretty confident that there was to many soap suds in the machine causing the error. I ran washer through a speed wash cycle and it completed it with no problems and I never saw any water leaking. Advised customer to use less soap, or try a different kind of soap. Washer is operating normal for me."
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Elk River, MN 55330
Matt
Job Details: 06/18/2021
"Customer complaint is, HAS NO POWER. Inspected dishwasher and found the UI board is unresponsive. Board has 120 to it and the light on the board is flashing rapidly. Im pretty confident that the main board is bad, but it could be the UI board. Both boards are not in stock. Customer would like us to see if we can find the parts and order them. Part numbers are WD21X26184 and WD21X26186. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC278KSS03
Near Eden Prairie, MN 55347
Paul
Job Details: 06/18/2021
Installed parts issues fixed.
We serviced a
GE REFRIGERATOR
Model PSS26SGRBSS
Near Eden Prairie, MN 55347
Paul
Job Details: 06/18/2021
Complaint was unit not cooling. Customer pulled unit out without floor protection I didnt move fridge. Installed new board issue fixed. ; used 1 WR55X10942P (MAIN BOARD) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model n/a
Near Minneapolis, MN 55431
Delton
Job Details: 06/18/2021
"Found that gaskets and splash shields were worn and torn. The plastic sheet was not part of dishwasher. Replaced tub gasket, bottom gasket, splash shield. Cleaned out filter, tested and dishwasher is running good and no leaks.; used 1 154701001 (SPLASH SHIELD KITS), 1 154827601 (TUB GASKET), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Minneapolis, MN 55424
Delton
Job Details: 06/18/2021
Found that the evaporator drain tube was frozen over and when in defrost mode would leak onto bottom of freezer and then onto floor. Defrosted and found that there was debris that was blocking drain tube. Cleaned out tube and made sure that water drained. Refrigerator no longer leaks and is working good.
We serviced a
BOSCH DISHWASHER
Model SHE58C02UC/48
Near Minneapolis, MN 55419
Delton
Job Details: 06/18/2021
"Customer said dishwasher will smell funny sometimes when washing. Also leaks intermittently from bottom corners of door. Found that the filter was clogged with grease and broken glass. Cleaned out filter, tested and mechanically dishwasher is working good but i did find that door seal is corroded and ripped causing small leak.Ordering door gasket and rescheduling.; ordrd 1 00494772 (Door gasket)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV400GWHDWR/AA-00
Near Eden Prairie, MN 55347
Seth
Job Details: 06/18/2021
I replaced the main PCB and tested the dryer the dryer is working as designed. Note the dryer duct is still blocked I told customer not to use until they get that fixed
We serviced a
AMANA RANGE- ELECTRIC
Model ACF7225AC
Near Elk River, MN 55330
Matt
Job Details: 06/18/2021
"Customer complaint is, OVEN DOOR WON'T SHUT SO TAKES LONG TIME TO PREHEAT. Inspected and found the door hinge springs are not strong enough to hold the door shut all the way. Needs two new door hingest Part number 31946302. I need two of them. ; saved tckt"
We serviced a
SAMSUNG DRYER- GAS
Model DV431AGPXAA
Near Rogers, MN 55374
Phillip
Job Details: 06/18/2021
"I found the belt was broken and the idler pulley was not spinning. I replaced the belt and idler pulley. ; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"
We serviced a
GE MICROWAVE
Model SCB1001MSS01
Near Minneapolis, MN 55446
Phillip
Job Details: 06/18/2021
The microwave was loud when it was running. The magnetron was bad. I replaced the magnetron. Its heating good now. ; used 1 4150019905 (MAGNETRON) from stock
We serviced a
GE DRYER- ELECTRIC
Model GTDX200EM0WW
Near Minneapolis, MN 55446
Phillip
Job Details: 06/18/2021
The part of the control panel that holds the start switch in place was broken. I replaced the start switch with the arcade switch we stock. Its working good now. I dont know what the charge is for this repair. ; states that autho needed
We serviced a
GE MICROWAVE
Model JNM1851DM2BB
Near Minneapolis, MN 55445
Phillip
Job Details: 06/18/2021
The magnetron was bad. I replaced the magnetron and its working good now. ; used 1 2M248J (MAGNETRON) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILWH3
Near Maple Grove, MN 55369
Phillip
Job Details: 06/18/2021
"The customer said it leaks out from the bottom of the door. I found the drain hose was not looped higher than the disposal, I made that correction. I found 3 of the filter cap screws were loose, so I tightened them. I poured more vegetable oil inside to remove the suds. I cleaned the bottom of the float switch. It does not leak for me. If it continues please order the wash pump assembly W10782773. I have seen these leak before like this and sometimes the only thing that will fix is a new wash motor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Eden Prairie, MN 55344
Seth
Job Details: 06/18/2021
Customer complains dishwashers not washing dishes well. Upon arrival and inspection I found two error codes were present one for Coldwater entering unit one for a heater overload protection. I ran through diagnostic service mode and circulation pump has failed. There was a lot of hard water buildup and evidence of leaking from the diverter seal. I quoted replacement of the sump assembly loaded with a motor. Customer declined repair at this time
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF1
Near Eden Prairie, MN 55346
Seth
Job Details: 06/18/2021
I replaced the dispenser module and tested the dispenser. The waterline had frozen up in the door and it would not dispense water. I sought out the line and 10 minutes later begin dispensing as designed. I helped customer clear an iceberg in the ice bucket and advance the icemaker so that it would start making ice once it got down to temperature. The fridge is now fixed.
We serviced a
MAGIC CHEF RANGE- GAS
Model 3468VVV
Near Golden Valley, MN 55427
Seth
Job Details: 06/18/2021
Customers complaint is the baking option is not working on his range. Upon arrival an inspection I found a bacon Nader had voltage but was not heating. I replaced the failed igniter and tested. The range is now fixed.; used 1 12400035 (IGNITER) from stock
We serviced a
AMANA DRYER- GAS
Model NGD4500VQ2
Near Brooklyn Center, MN 55429
Seth
Job Details: 06/18/2021
I replaced the failed timer and tested the dryer it is now fixed. Please send invoice via US Mail.; pckd up 1 W39776789 (Timer)
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Minneapolis, MN 55442
Seth
Job Details: 06/18/2021
I replace the broken latch and switch assembly and send the door with two washers on each side. The dishwasher now starts and runs as designed.
We serviced a
GE WASHER TOP LOAD
Model WCSR2090G8WW
Near Minneapolis, MN 55446
Seth
Job Details: 06/18/2021
We serviced a
LG DRYER- ELECTRIC
Model DLE4870W
Near Monticello, MN 55362
Phillip
Job Details: 06/17/2021
The drum would spin if it was forded. I found the blower housing was full out markers and garbage. There was something stuck in the blower wheel. I vacuumed all of it up and cleaned the blower wheel. Its now free and the drum spins freely. The dryer is working as it should. I also noticed the lint screen is cracked on top and has a big hole . Im ordering and shipping the lint screen direct to the customer. ; ordrd 1 5231EL1001C (Lint screen)
We serviced a
KENMORE WASHER FRONT LOA
Model 41744082400
Near Wayzata, MN 55391
Paul
Job Details: 06/17/2021
Complaint was unit has a broken baffle and only 1 cycle works. Unit has a bad rear bearing a broken baffle and needs a motor control .rear bearing. ; O-emld tckt
We serviced a
AMANA WASHER FRONT LOA
Model NFW7600XW00
Near Otsego, MN 55301
Phil
Job Details: 06/17/2021
The customer said the machine leaks water. We ran the unti while we checked out the dryer and it did not leak at all. I would start a cycle as soon as you arrive. Check the door glass for debris. (by FW)
We serviced a
GE RANGE- ELECTRIC
Model JBP73W0L3WW
Near Big Lake, MN 55309
Matt
Job Details: 06/17/2021
"Customer complaint is, BURNERS WK OK- Oven STARTED SPARKING BOTTOM COIL HAS A CRACK IN IT. Inspected and found the bake element is burnt out. Needs a new bake element. Part on order. ; ordrd 1 WB44T10011 (Bake element)"
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSJ0WW
Near Plymouth, MN 55447
Seth
Job Details: 06/17/2021
"Customers complaint with the washer is that it stops mid cycle and will not complete. Upon arrival and inspection I found unit would not complete the spin. I called GE Techline as no tech sheet was available. I found two stored errors they were Loose belt error, locked up motor errors stored. Per GE replace the following parts Motor kit- WH49X25738, gearbox - WH49X22795, speed sensor - WH12X10515, belt - WH01X20436. The body of laundry center is bent looks like it was dropped when it was installed the front cover barely fits. there is rust throughout the washer cavity. I did not observe any active leaks. The environment is tight with light carpet in a hallway on the second floor by the stairs. We would need an extra guy and 2 hours at least.; saved tckt"
We serviced a
GE RANGE- GAS
Model jgbp288ek3ct
Near Eden Prairie, MN 55347
Phil
Job Details: 06/17/2021
"The burners will occasionally not lite right. I showed the customer how to clean them up, If the little hole on the birner gets and debris or grease in it, these burners will nto lite right. They cleaned them up and they all lit nicely. (by FW)"
We serviced a
GE RANGE- GAS
Model JGB280MENBS
Near Elk River, MN 55330
Phil
Job Details: 06/17/2021
"6/17/21 16:30: PW rspndd 6/17 THU, The FL burner did not ignite. Cleaned up the little hole where in the burner to get gas to the igniter and burner is working well."
We serviced a
KENMORE WASHER TOP LOAD
Model 11092281100
Near Chaska, MN 55318
Phil
Job Details: 06/17/2021
"Customer said the washer will not spin the clothes out all the way. It filled, washed, drained and spun out OK for us. Lid switch, coupler and pump all seem good. I suspect the clutch or tranny are the issue. The wash tub drained nicely as well. (by FW)"
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEW
Near Albertville, MN 55301
Phil
Job Details: 06/17/2021
No Ice. The icemaker will not rotate at all. Unit needs a new icemaker. It takes the 0965 icemaker we stock. scheduled customer. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Saint Michael, MN 55376
Phillip
Job Details: 06/17/2021
The evaporator was not defrosting so there was a lot of frost build up. I put into a defrost and it started to defrost. It needs the rear main control board. Im ordering the main rear board. ; ordrd 1 W11035836 (Control board)
We serviced a
LG REFRIGERATOR
Model LMX30995ST
Near Hanover, MN 55341
Phillip
Job Details: 06/17/2021
The compressor has failed and is real loud. I pulled the model and serial off a sticker on the side. Im not sure if its the correct serial number. I advised the customer to call LG
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WSI
Near Saint Michael, MN 55376
Phillip
Job Details: 06/17/2021
The transmission has leaked just a real small amount of oil onto the belt and the belt is starting to do it deteriorate. Ordering and replacing just a belt for now the leaking oil is not that bad.; ordrd 1 WH01X24180 (Belt)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AW/A2 11
Near Big Lake, MN 55309
Matt
Job Details: 06/17/2021
"Customer complaint is, leaking water from the Door Gasket. Inspected and tested. Door boot is stretched out at the bottom and is leaking water. Needs a new door boot. Installed new door boot and tested, no leaks. Washer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF209ANW/XAA
Near Minneapolis, MN 55443
Nate
Job Details: 06/17/2021
"Washer does not progress through cycles. I found a ton of debris in the filter, but even with that cleaned out it will not drain which then does not allow it to progress. .; ordrd 1 DC31-00054A (Drain pump)"
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
The whole user interface is dead. Im getting power up to the user interface at the user interface main board. Im getting power out to the UI control. According to my parts help diagnostics the UI is the most common part to fail on this model. Ordering the user interface control assembly; ordrd 1 AGL75675203 (Control UI)
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE5500AYW
Near Big Lake, MN 55309
Matt
Job Details: 06/17/2021
"Customer complaint is, SHUTS OFF AFTER A FEW MINS. CONSTANTLY BEEPS, RESET AND DIDN'T HELP. Inspected and tested dryer. Dryer turned on for me and ran great and was heating for a half hour, but kept randomly beeping the whole time. I removed the UI console and found the ribbon cable from the UI to the board is burnt. Needs a new UI console. Installed new UI console and tested. Dryer is running great and no beeping. Dryer is now fixed."
We serviced a
GE REFRIGERATOR
Model PSS26MGPABB
Near Osseo, MN 55311
Phil
Job Details: 06/17/2021
The customer dispensed a glass of water and water continued to spray in the back somewhere. He pulled the fridge out and turned off the water and the leak stopped. . We stock the valve - WR57X10032 (by FW)
We serviced a
LG RANGE- ELECTRIC
Model LRE30453ST/00
Near Eagan, MN 55123
Delton
Job Details: 06/17/2021
Found that hidden bake element is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Mee36593201 (Bake element)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF388CJBA
Near Eagan, MN 55122
Delton
Job Details: 06/17/2021
"Replaced infinite switch for back left burner, tested and it now heats and is working good.; used 1 316436000 (SWITCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL0
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
When the compressor kicks in it locks up and the relay starts to buzz and then click off on the overload protector. After a minute or two he tries again and does the same thing. The relay tested good the compressor is drawing high amps when it tries to kick in. The compressor is failing and hes a be replaced. I advised the customer to call kitchenaid and see whats covered.
We serviced a
HOTPOINT WASHER TOP LOAD
Model HTWP1400F1WW
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
The customer said that sometimes the washer will do nothing when she pulls the other out to start the cycle. I'm ordering the timer for it. ; ordrd 1 WH12X10527 (Timer)
We serviced a
WHIRLPOOL STACKED WASHER
Model WFW8400TW00
Near Minnetrista, MN 55364
Paul
Job Details: 06/17/2021
"Complaint was unit has no power, Unplugged and plugged back in issue fixed. Unit also has a bad rear bearing."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.666525
Near Elk River, MN 55330
Phillip
Job Details: 06/17/2021
"The dryer is taking long to dry. The air flow is poor. Only half the lint screen is building up with lint, the dryer heats up to 225 fast then cycles off right away, with my air flow tester the air flow is poor. Advised the customer to call someone to clean the dryer duct."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model n/a
Near Otsego, MN 55301
Phillip
Job Details: 06/17/2021
The tub bearing has failed and it's loud when it spins. I replaced the tub bearing assembly. Tested good.; used 1 W10435302 (CABRIO BEARING KIT) from stock
We serviced a
GE REFRIGERATOR
Model PGCS1PJYASS
Near Minnetonka, MN 55345
Paul
Job Details: 06/17/2021
"Complaint was unit not cooling, Needs new inverter, Customer will call back when remodeling is done. If they decide to repair. WR49X10283"
We serviced a
LG DRYER- ELECTRIC
Model DLE4870W
Near Monticello, MN 55362
Phillip
Job Details: 06/17/2021
The drum would spin if it was forded. I found the blower housing was full out markers and garbage. There was something stuck in the blower wheel. I vacuumed all of it up and cleaned the blower wheel. Its now free and the drum spins freely. The dryer is working as it should. I also noticed the lint screen is cracked on top and has a big hole . Im ordering and shipping the lint screen direct to the customer. ; ordrd 1 5231EL1001C (Lint screen)
We serviced a
GE REFRIGERATOR
Model GTE18ETHLRWW
Near Minneapolis, MN 55428
Nate
Job Details: 06/17/2021
Fridge fan running loud. Freezer fine. Replaced a bad condenser fan. Runs great now.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMC308KSS02
Near Maple Grove, MN 55311
Seth
Job Details: 06/17/2021