Service History 59 - Omega Force Appliance Repair

We serviced a

AMANA REFRIGERATOR

Model ARB8057C

Near Saint Paul, MN 55109

Hyrum

Job Details: 03/12/2024

Customer states it will occasionally stop running for several hours. Opened up machine and it appears that in the defrost mode the timer was not advancing. Replaced defrost timer with new part and tested. Machine seems to be working properly.

We serviced a

LG DISHWASHER

Model LDFN3432T

Near Minneapolis, MN 55403

Nate

Job Details: 03/12/2024

"Dishwasher didnt circulate water as well as before. Ended up calling tech support. They said to check and see if dishwasher is level. I checked and it wasnt level. I leveled it out and ran it, and did the bowl test on top and bottom racks, and bowls filled up all the way with water within a couple minutes. You can hear it circulating much better now."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Sartell, MN 56377

Brandon

Job Details: 03/12/2024

"Returned with parts, installed the gear case and the clutch, found the actuator has a broken arm, replaced. Ran Calibration, cycled and test the unit works as it should.

We serviced a

GE RANGE

Model CGS750P4M3W2

Near Sartell, MN 56377

Brandon

Job Details: 03/12/2024

Customer states the back filler panel would not go on.Started the screw in each hole that was used for the panel . Installed the panel. WORKING GREAT.

We serviced a

BEKO DISHWASHER

Model DIT39432

Near Wayzata, MN 55391

Adam

Job Details: 03/12/2024

"Customer complaint unit has a E1 code. This is a code for a leak. Pulled unit out. There is water in base removed water. Inspected unit nothing cut and dry saying its leaking. There is some water drips from the front of the sump on hose. Which I have seen before. Ran unit for 50 minutes no leaks. Tightened up sump assembly definitely seamed loose. Looks like possible hard water staining on valve but never a drop. Filled and drained multiple times and no leaks. Explain to customer diagnosis so ran it multiple times and let us know if the air comes back ever if not, unit is working great."

We serviced a

ASKO++ DISHWASHER

Model DBI564I.S.U

Near Wayzata, MN 55391

Adam

Job Details: 03/12/2024

complaint is not draining and was giving an error code. Tested unit could hear the dream pump making the awful noise remove the filter and then theres a yellow cap that is in front of the propellers on the drain pump. Remove that and was able to fish out a little seed or nut. All the propellers are not damaged reassembled then tested multiple times and unit is working properly now

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFWO

Near Champlin, MN 55316

Phillip

Job Details: 03/12/2024

"F3E1 water level system error. Replaced with truck stock. Cleared error codes. Ran diagnostics, checks good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Dayton, MN 55327

Phillip

Job Details: 03/12/2024

Broken striker on lid lock mechanism. Replaced with truck stock.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Minneapolis, MN 55418

Nate

Job Details: 03/12/2024

"E9 error and icemaker stopped working. I replaced the bad icemaker and ran through full service mode. It rotated and filled with water. Made sure temp settings are good, and recommended to customer doing some things to have better ventilation around fridge since its in an alcove."

We serviced a

GE REFRIGERATOR

Model PSS26MSTASS

Near Minneapolis, MN 55428

Nate

Job Details: 03/12/2024

Has been dripping from dispenser. Changed out generic water filter with oem that customer pre ordered. Ran a bunch of cups of water through with no drips. Cleaned gunk off of water dispenser.

We serviced a

GE WASHER

Model GFW650SPN4SN

Near Rice, MN 56367

Brandon

Job Details: 03/12/2024

"Parts supplied to customer, installed the WiFi board, after installing, plugged in the unit and the customer was able to connect to the machine. Unit is working as it should"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Buffalo, MN 55313

Matt

Job Details: 03/12/2024

"NOT FILLING WITH WATER. Dishwasher is filling, just not circulating water. The circulation pump has failed. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model Wdt730pahz0

Near Ramsey, MN 55303

Matt

Job Details: 03/12/2024

WASH CYCLE WONT RUN. BASE FILLS WITH WATER AND SKIPS TO DRYING CYCLE. Found the circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed.

We serviced a

GE DRYER

Model GTX22GASK0WW

Near Maple Grove, MN 55311

Matt

Job Details: 03/12/2024

NOISEY. Found a metal sweatshirt pull stuck in the glides. Removed and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

SAMSUNG DRYER

Model DV365ETBGWR/A3

Near Rogers, MN 55374

Matt

Job Details: 03/12/2024

STOPPED MID-CYCLE. Found the belt was broken. I disassembled and inspected and rollers and idler pulley look good. Installed new belt and reassembled. Tested and dryer is working great. Dryer is now fixed.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Chaska, MN 55318

Adam

Job Details: 03/12/2024

Customers complaint not heating. Removed the kick panel and started testing. Found the high limit cut off was bad. Customer approved estimate. Installed part. Once installed tested multiple times and working properly.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS0A

Near Eden Prairie, MN 55346

Adam

Job Details: 03/12/2024

Customer complaint is spray arm ended up melting. Office pre-ordered to spray arm. Installed part tested units working properly.

We serviced a

WHIRLPOOL WASHER

Model LXR9445JQ1

Near Burnsville, MN 55337

Delton

Job Details: 03/12/2024

"Found that the washer lid switch plastic was splitting causing the switch to not press down to advance or stop the cycle. Also found that the agitator dogs are worn out and only agitating half of the clothes. Replaced lid switch and agitator dogs. Tested and washer lid now closes and is fully agitating. Washer is working good

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Mendota Heights, MN 55118

Delton

Job Details: 03/12/2024

"I couldnt find or feel any shocking when i touched the range in many different places. I checked the back of oven to check the bake element terminals since i did replace that last time, and found that the power cord terminal block did short out (see picture) with the suppressor board. Would need terminal block, noise filter (suppressor) board, power cord.(Could that cause the shocking?)Customer would like to get a discount since we were out recently and Ivan had completely misdiagnosed oven and had long delays for repairing.PW: how do you want to handle this? If they approve estimate please order parts and reschedule customer.; saved tckt"

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA

Near Plymouth, MN 55441

Phillip

Job Details: 03/12/2024

"Steam function not working, dishes coming out somewhat wet and dirty at end of cycle. Ran HAAS diagnostics. When pulled out, right side of the frame is damaged. Right front foot is broken off. The entire plastic base plate is also broken in several areas. It will need the base plate DD81-02038A main pcb DD82-01337B,sump assembly,case break DD82-01373A,sensor DD94-01062A. Please submit; snapped 8 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Saint Paul, MN 55105

Hyrum

Job Details: 03/12/2024

204383 tub assembly Lip seal failed again after repair. JR recommend to replace as an assembly. Please contact speed queen for parts. Thanks.; saved tckt

We serviced a

GE WASHER

Model NOTAVAILABLE

Near Eagan, MN 55123

Delton

Job Details: 03/12/2024

Found that it is leaking from bottom tub seal onto floor. Washer is old and the model/serial tag has rubbed off and cannot verify. Either way due to age likely parts are not availed.Washer not repairable.Called contact Daisy and informed her that was not repairable. She said she will wait for paperwork from office.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG REFRIGERATOR

Model LMXC23746S/01

Near Andover, MN 55304

Phillip

Job Details: 03/12/2024

"Not cooling, failed compressor. Icemaker was having issues as well. Needs new main board and compressor. Compressor TCA38151706Main rear board CSP30021034; snapped 2 QuickPics, states that autho needed"

We serviced a

ASKO++ DISHWASHER

Model D5534XXLFIUS

Near Minneapolis, MN 55419

Nate

Job Details: 03/12/2024

"Dishwasher was making loud grinding sound when it would start, and now it doesnt drain at all when you start or cancel a cycle. Part number for drain pump is . Gave initial quote to customer but explained our office will need to call to give official quote for drain pump install. Initial quote attached as estimate. ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS6

Near Rice, MN 56367

Brandon

Job Details: 03/12/2024

"Returned with parts, removed the covers and installed the fan, with the unit running was able to see the there was water frozen running down from the ice maker fill tube. Removed and checked made sure the tube was tight suspect the issue was from the connection as the was was running down the back wall of the inside of the freezer. Customer will monitor to see if the isssue has been fixed. The fan is in the freezer is running as it should."

We serviced a

ASKO++ DISHWASHER

Model D5526

Near Chanhassen, MN 55317

Adam

Job Details: 03/12/2024

"Customer is complaint is not finishing a cycle and giving a F10 code. Pulled unit out on protective floor mat. Once it was out, notice a bunch of water in the base. Cleaned up the water then started cycle found right away. The water is coming from a hose on the motor. See photo looked up part doesnt look like part is available office will need to source part and update customer with pricing.484503 hose; saved tckt"

We serviced a

LIEBHERR++ REF BUILT IN++

Model 0922369-14

Near Minnetonka, MN 55345

Adam

Job Details: 03/12/2024

"Customers complaint is freezer drawer isnt shutting properly. We remove the food from it then remove the basket itself. Without the basket, it was shutting properly reinstalled the basket and found out the basket wasnt installed right or just popped up a little bit with it reinstalled correctly now its shutting the way it rollers. Everything else are great. Customer would like an estimate on the gaskets I added photos and part numbers I believe are correct will have to, double check to make sure see whats available and give a quote to the customer. Also change the temp from Celsius to Fahrenheit so they can read it properly.710921102 L/H gasket7109209 R/H gasket; saved tckt"

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near St. Cloud, MN 56301

Brandon

Job Details: 03/11/2024

"Customer states the dryer is making a loud noise.Disassembled the whole unit found rocks and a large screw in the blower housing. Cleaned out and lubed both of the drum rollers. Cycled and tested, unit working as it should no noises."

We serviced a

BOSCH DISHWASHER

Model SHPM65W55N/01

Near Eden Prairie, MN 55346

Adam

Job Details: 03/11/2024

"Customers complaint is unit not draining properly. Also giving the 24 message. The message is for a bad drain. Verify complaint unit was giving a very weak drain. Unit is hooked up to air gap. Remove drain hose from air gap. Put unit and drain and now draining properly. Quoted customer to bypass air gap. Customer approved. Once the air gap was bypassed, tested multiple times to make sure it was working properly and no leaks"

We serviced a

SAMSUNG DRYER

Model DVE50R5400W/A3

Near Minnetonka, MN 55345

Adam

Job Details: 03/11/2024

Unit not heating. Part was preordered. Disassembled and found the heater is bad. Heater assembly was preordered. Called for authorization. They approved. Installed part. Reassembled and tested. Unit is working properly now.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Monticello, MN 55362

Matt

Job Details: 03/11/2024

I filled washer with both hot and cold multiple times and its filling perfectly. I did the pressure sensor test and it worked perfectly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Monticello, MN 55362

Matt

Job Details: 03/11/2024

Found the water was shut off to the dishwasher in the basement. I turned it on and the valve is leaking. It looks like its been leaking for a while, thats why its shut off. I tested dishwasher and its working great. I advised the customer that the valve in the basement needs to be replaced as well as the garbage disposal."

We serviced a

LG WASHER

Model WT5680HWA

Near Big Lake, MN 55309

Matt

Job Details: 03/11/2024

LEAKING WATER. Customer is seeing water on the floor by the the front left corner. The bleach dispenser is in that corner and is plugged up with hair causing it to overflow onto the floor. I cleaned it out and tested. Bleach dispenser is draining great now. Washer is now fixed.

We serviced a

FRIGIDAIRE DRYER

Model FFRE4120SW1

Near Woodbury, MN 55129

Delton

Job Details: 03/11/2024

"Found that there was duster rag and fabric softner sheet stuck in blower wheel causing wheel to go out of balance and vibrate the dryer loudly and also not drying well because it is blocking the fins on the wheel.Cleaned out dryer, tested and dryer is now running quiet and heating and venting. Dryer is working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Waconia, MN 55387

Adam

Job Details: 03/11/2024

"Customer complaint is leaking water by the water valve. Customer already had unit pulled out has water damage behind the fridge from leaking see photo. Tested unit found that the water is leaking from the valve where it connects to the line quoted for new valve. Customer approved installed part tested multiple times, no leaks even ran the icemaker to make sure no leaks. Unit is working properly.

We serviced a

KITCHENAID TRASH COMPACTOR

Model KTTS505ESS0

Near Saint Paul, MN 55108

Hyrum

Job Details: 03/11/2024

For placed the burnt out motor and the cracked switch with new parts.testing machine and reassembled.machine is working perfectly now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM2

Near Minneapolis, MN 55418

Phillip

Job Details: 03/11/2024

Lower spray arm had fallen off. Ran through a test cycle/ diagnostic cycle checked good. Heating element tested good. We discussed different types of dishwasher detergent and cleaners that would help in this situation.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Minneapolis, MN 55439

Nate

Job Details: 03/11/2024

"Last time we installed the new main pcb, it was defective and wouldnt allow us to run through calibration or any tests, so we did a factory reset of original board and it made it to 11 minutes. Today I installed a new board and it allowed me to do the calibration cycle, and then full test mode. All components worked this time. I then put on a drain and spin and it progrsssed well through that. I then put it on a quick wash with a beach towel in it, and it started at 27 minutes and progressed all the way down to the final spin. I left when there was 1 minute left. Everything filling, agitating, draining and spinning good."

We serviced a

KENMORE DRYER

Model 110.77902792

Near Minneapolis, MN 55419

Nate

Job Details: 03/11/2024

Broken belt. Made sure pully was good. Cleaned and oiled rollers and cleaned out a lot of lint. Runs great now.

We serviced a

WOLF++ COOKTOP++

Model CT36G/S-2

Near Minneapolis, MN 55419

Nate

Job Details: 03/11/2024

"Right front burner clicks after you turn off burner. Ended up cleaning a bunch of mineral build up under and around burner. Now when you turn it off, it doesnt click anymore. Works great.

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS115TW01

Near Maplewood, MN 55119

Hyrum

Job Details: 03/11/2024

Igniter was intermittent. It seemed like it was not getting consistent or from the timer. After some extensive testing on the timer discovered the timer is not the issue. Went ahead and replaced the valve coil pack. This seem to resolve the issue. Ran it for a while and it seems to be working better now.

We serviced a

ASKO++ DISHWASHER

Model D5534

Near Saint Paul, MN 55105

Hyrum

Job Details: 03/11/2024

On arrival opened up the machine and removed the old leaking drain hose. Replaced with new part and tested. Everything seem to be working great at this time.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115W01

Near Minneapolis, MN 55419

Nate

Job Details: 03/11/2024

"Customer said washer only fills up a couple inches on the heavy duty, large, cold setting. I ran it 4 times on that setting and it fills up 14. On small setting it fills up 4. I spoke with SQ tech support and they said thats correct. Another company replaced the pressure sensor a year ago for this issue. Since we couldnt get it to reproduce the issue, customer will use and if it has problem again in next 70 days, no trip charge for the return trip. Quote is attached. Best guess is it accidentally got set to auto fill. She fills it first and then puts her clothes in. On auto, which is next to large, it would only do a couple inches if no clothes are in there."

We serviced a

GE DISHWASHER

Model GDF530PMM0ES

Near Elk River, MN 55330

Matt

Job Details: 03/11/2024

WON'T RESPOND. UI is dead. I power cycled it and it came on after the third time. I hooked up SmartHQ and theres a software update available for this issue. Installed software update and advised customer if it happens again we would need to replace the UI board and possibly the main board.

We serviced a

JENN-AIR COOKTOP++

Model JGD3536GB00

Near Minneapolis, MN 55439

Delton

Job Details: 03/11/2024

I replaced spark igniter wire harness and then still had issues. Seems to be a grounding issue. I took off and sanded burners and ground wires to make sure good ground and then the nuisance sparking stopped and burners are working good.

We serviced a

SPEED QUEEN DRYER

Model ADG6HRYS118TW01

Near Minneapolis, MN 55438

Delton

Job Details: 03/11/2024

"Dryer would tumbles as soon as door was shut. Stuck relay on board. Replaced control board, tested and dryer is now running and heating correctly. Dryer is working good."

We serviced a

MAYTAG RANGE

Model MGR8875WS1

Near St. Cloud, MN 56303

Brandon

Job Details: 03/11/2024

"Customer states the unit is not getting up to the correct temperature. Removed the racks and checked the igniter, found the igniter had a low amp draw, cycled and tested. Found the unit only got about 130 degrees before the gas valve cut out. Found the igniter was on no gas. Unplugged the harness to the valve and plugged back in. Found corrosion on the one terminal. Plugged the unit back in and turned on the unit preheated, opened the door and checked the unit did not have any issues.

We serviced a

LG WASHER

Model WM2501HVA

Near Prior Lake, MN 55372

Delton

Job Details: 03/11/2024

Customer said that clothes would still be sopping wet would try and wash for 3-4 minutes then washer would shut down. As im here i ran diagnostics and all functions seemed to worked. I ran speed wash with a load for clothes and it completed and spun out clothes. Washer is working good as im here. Customer will use as normal and call back if they have further issues.

We serviced a

KITCHENAID RANGE

Model KGRS505XSS04

Near Maple Grove, MN 55369

Matt

Job Details: 03/11/2024

ORANGE FLAME FROM ALL 4 BURNERS. Customer said its not every time. Tested burners and flames are blue. I started preheating oven and it lit and flame looked good. I think its probably a humidity issue in the house. I explained to customer that orange flames can just be from high humidity in the house.

We serviced a

GE DISHWASHER

Model GDT225SSL0SS

Near Minneapolis, MN 55410

Nate

Job Details: 03/11/2024

"Dishwasher is unresponsive. Staff here said that maintenance took dishwasher apart and couldnt figure it out. I tried running it and it gave an 888 inlet error. Full of water though. I took apart air gap and found a big piece of debris blocking drainage. I cleaned it out, and tried to run it but dishwasher wouldnt run. I then put into service mode and ran through a full service mode and cleared error codes. After doing a reset, it runs great now."

We serviced a

GE DISHWASHER

Model GSD5940F00SS

Near Minneapolis, MN 55405

Nate

Job Details: 03/11/2024

Dishwasher having trouble draining again. Found a lot more sludge built up in the sump on the filter. Cleaned that all out again. Ran a few times and confirmed it drained great each time. All the water out.

We serviced a

WHIRLPOOL RANGE

Model SF362LXTS 0

Near Minneapolis, MN 55431

Adam

Job Details: 03/11/2024

Installed igniter from last diagnosis. Once installed tested multiple times for leaks and unit is working properly

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rice, MN 56367

Brandon

Job Details: 03/11/2024

"Customer states the unit will continue to fill after the cycle is complete. Installed parts that were sent, cycled and tested after. Works as it should"

We serviced a

SAMSUNG WASHER STACKED++

Model WF42H5000AW/A2

Near Saint Michael, MN 55376

Matt

Job Details: 03/11/2024

"NOT WORKING - MADE A LOUD BANG AND DOOR WON'T OPEN. Customer replaced the inverter board last night because it was fried. Now it just fills and tries to tumble, but is struggling to turn and doesnt spin. I cant get it to give me any errors. I inspected wiring on back and dont see anything broken or frayed. I recommend replacing the hall sensor and main board. Customer is going to replace it themselves."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Minneapolis, MN 55413

Nate

Job Details: 03/11/2024

"Tenant said they got an F20 error which is heater or acu relay failure. Tenant said they unplugged washer and gave it some time and ever since then its run fine. That was a couple weeks ago. I put it into service mode and ran it through a full automatic service cycle test, and it ran great the whole way through. Tenant said they sometimes use two or three tide pods for a cycle. I told them not to use more than one, and recommended afresh. I could see a lot of detergent suds during test. Showed that to tenant. Looks like board just needed a hard reset. Fill, wash, drain and spin work great.

We serviced a

LG DISHWASHER

Model LDPS6762S

Near Andover, MN 55304

Phillip

Job Details: 03/11/2024

"Replaced user interface and main control board. Also, repaired some mouse damage to the wiring. Tested, checks good."

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFU0

Near Saint Francis, MN 55070

Phillip

Job Details: 03/11/2024

"Washer was not draining with F9E1 code. Pump was clogged. We cleaned it out, its now working properly. Tested, checks good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21 HS6J KO

Near Saint Paul, MN 55102

Hyrum

Job Details: 03/11/2024

"Please reach out to customer to schedule; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AD1

Near Cottage Grove, MN 55016

Delton

Job Details: 03/11/2024

"Went in test mode to test icemaker and it wont cycle and shows ERR. Needs new ice maker. Over autho limit. please get autho and order part, reschedule customer.Ice maker# 243297608; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Cold Spring, MN 56320

Brandon

Job Details: 03/11/2024

Customer said the dryer was making a loud noise. Disassembled and found a stick in the fan. The unit needed to be cleaned out. Found a couple of rollers that needed to be replaced. Customer approved the replacement. Found the unit full of lint. Needs the vent cleaned out and some vent pipe work.

We serviced a

KENMORE REFRIGERATOR

Model 596.72822200

Near Watkins, MN 55389

Brandon

Job Details: 03/11/2024

"Customer states the unit wont cool, the lights are on.Checked and found the thermostat control was not working correctly. Quoted the customer a new control and it was approved. ; ordrd 1 WP67003000 (Control)"

We serviced a

GE RANGE

Model JGB660EP1ES

Near Cottage Grove, MN 55016

Delton

Job Details: 03/11/2024

Found that the touch control board is bad. Newfi device shows many control board errors and when I test it it will just randomly shutoff and reset the control and time. Needs new control board..I called into autho and Hale needs to contact Owner to get autho and will call back into office.If approved order part and reschedule customer.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Hugo, MN 55038

Hyrum

Job Details: 03/11/2024

Customer states the icemaker is not working and they have tried to get it to run themselves. Put machine into test mode and try to cycle the ice maker. Could Not get ice maker rake a motor to start. Customer will need a new ice maker installed to fix this issue. Order part from day distributing and will to return friday.; ordrng 1 DA97-15217D (Icemaker)

We serviced a

KENMORE REFRIGERATOR

Model 79575043610

Near Excelsior, MN 55331

Adam

Job Details: 03/11/2024

Installed new auger assembly. It came with new icemaker. once installed tested everythings working properly.

We serviced a

GE DRYER

Model GUD27ESSJ0WW

Near Saint Paul, MN 55104

Hyrum

Job Details: 03/11/2024

Customer states that the machine is not finishing cycles. Put the machine into a diagnostic mode. Machine had stored error code for a motor issue. Put machine into spin cycle. Motor start but the basket would not spend. Expected underneath the machine and found the belt to be worn. Need new belt could not get a hold of customer customer for authorization please contact customer and scheduling. Thank you. ; ordrng 1 WH01X20436 (Belt)

We serviced a

BEKO REFRIGERATOR

Model BFTF2716SS

Near Saint Paul, MN 55105

Hyrum

Job Details: 03/11/2024

"Customer states it makes a loud buzzing sound whenever the unit is running. Opened up the machine and inspected behind the freezer evaporator cover. Determined the evaporator fan to be the source of the sound. Didnt see any ice or any interference that would be causing the sound, so we will just need to replace the evaporator fan motor. Ordered part from Marcone and will return Friday.; ordrd 1 5908680700 (Evan fan assm)"

We serviced a

LG REFRIGERATOR

Model LFXS29766S

Near Sauk Rapids, MN 56379

Brandon

Job Details: 03/11/2024

"Customer states the unit stopped cooling.Removed the freezer drawers and the door, checked the evaporator it was warm, removed the back panel and checked the compressor it is loud and running, there has been repair done before on the sealed system. Customer vaguely remembers a repair when it was first new. This is a sealed system issue. ; snapped 5 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7551SR/AA

Near Shakopee, MN 55379

Adam

Job Details: 03/11/2024

"Unit is not cooling went into settings, so let everything was shut off. Went to activate cooling turned it on nothing cooled reset unit got error code 41. Which is a communication error. Between the boards and the tablet on the front. Another company was here and did aboard and display tablet. Only last a few days and then had the same issue apparently and now were out here. Got unit into service mode and was not able to communicate anything to put it into a test mode so I couldnt get it to cool any fans anything like that. Showed some error codes mainly error code 41 and thermistors for being warm. Tried doing multiple different resets still having same issue. Customers extremely frustrated because they are using coolers to try to keep everything cold, and it looks like I had to replace the same parts as before. Looking like it, the boards dont fix the issue it could be electrical issue or communication error. Pcb DA94-04603GTablet DA82-02711D; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Minneapolis, MN 55412

Phillip

Job Details: 03/11/2024

"W11026785 motorW11395618 capacitorMotor wont run. We need the motor and capacitor. Installed parts we received from squaretrade.; snapped 1 QuickPics, states that autho needed"

We serviced a

GE RANGE

Model JBS55DM4BB

Near Champlin, MN 55316

Phillip

Job Details: 03/11/2024

Found a bad bake element and verified element is getting the necessary 240V. Will order bake element.; ordrd 1 WB44X45494 (ELEMENT - BAKE (STANDARD)) and 1 WB24T10146 (SWITCH - BURNER SMOOTHTOP DUAL)

We serviced a

GE DRYER

Model GFD55GSSN2WW

Near St. Cloud, MN 56303

Brandon

Job Details: 03/11/2024

"Cus stated the unit does not heat wellFound the unit will cycled but the valves will not stay open more than a few seconds. Checked the amp draw on the igniter (ok) checked the resistance of the coils(ok) jumped out the sensors one at a time they seemed fine called GE Case number 12473332 Trevor, change both thermistors and the flame sensor. Please order outlet thermister WE04X29714Flame sensor WE04X10189; saved tckt"

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Apple Valley, MN 55124

Delton

Job Details: 03/11/2024

Leaking from dryer vent. Seal is bad and water leaking down vent onto floor. News new dryer casing assembly. Under autho $. Ordering part and rescheduling.; ordrd 1 ABT35083801 (Casing assembly)

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near St. Cloud, MN 56303

Brandon

Job Details: 03/08/2024

"Returned with door boot, removed the front cover, installed, checked for leaks. Not leaks at this time"

We serviced a

SAMSUNG WASHER

Model WF45T6000AW

Near Maple Grove, MN 55311

Matt

Job Details: 03/08/2024

1. ON SPIN CYCLE IT FILLS REPEATEDLY BUT NEVER SPINS. 2. EVERY CYCLE IS HOT WATER INCLUDING DELICATE. Customer said they started a delicate cycle and it gave a 4C2 error. This is a too hot of water error. I found the hot and cold water hoses are connected wrong. I flipped them around and tested. Washer is working great. Washer is now fixed.

We serviced a

KENMORE RANGE

Model 790.92703013

Near Apple Valley, MN 55124

Delton

Job Details: 03/08/2024

"Found that the baKe and broil does not work. Checked board and found that there was a bad solder joint not making connection. Cleaned and soldered join, tested and bake and broil now get hot. Oven preheated and is working good."

We serviced a

LG REFRIGERATOR

Model LFXS29626S/01

Near Hanover, MN 55341

Phillip

Job Details: 03/08/2024

Unit not cooling. I verified the compressor failed. I replaced the compressor and filter then updated the board . Recharged with 5.2 ounces of 134a.

We serviced a

WHIRLPOOL DRYER

Model WGD9151YW0

Near Maple Grove, MN 55311

Phillip

Job Details: 03/08/2024

The idler pulley was locked up and squealing. I replaced the idler and vacuumed out the dryer. Tested good now.

We serviced a

FRIGIDAIRE RANGE

Model PLEFMZ99ECC

Near Sartell, MN 56377

Brandon

Job Details: 03/08/2024

"Returned with switch, removed the cover installed switch, customer still had the knob, put knob back on cycled and tested. Burner now works as it should."

We serviced a

GE DRYER

Model GTX22GASK0WW

Near Maple Grove, MN 55311

Matt

Job Details: 03/08/2024

"GAS SMELL AND TIMER NOT ADVANCING SINCE REPAIR. Found the coils were failing when they got hot and timer is not advancing. Installed new coils, timer and tested. Dryer is heating great and cycling between 230F and 110F on high heat and the timer is now advancing. Dryer is now fixed.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Apple Valley, MN 55124

Delton

Job Details: 03/08/2024

Replaced control board. Tested and no errors and cycle finished. Washer is working good.

We serviced a

GE REFRIGERATOR

Model GSS23GYPFCFS

Near St. Cloud, MN 56301

Brandon

Job Details: 03/08/2024

"Returned with parts, installed new water valve assembly, cycled and tested for leaks."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Maple Grove, MN 55369

Phillip

Job Details: 03/08/2024

The washer would not spin or wash. The main drive gear but came loose and the pulley fell off. I need the splutch kit. I installed the splutch kit and tested operation. No issues found.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA00

Near Hastings, MN 55033

Delton

Job Details: 03/08/2024

"ST sent all spray arms. I replaced all 3 spray arms which were full of grime and gunk clogging the holes. I also found that the filter was not locked in place and loose, also no high loop on the drain hose.I did those fixes and replaced spray arms. Tested and all functions are working good. I recommended that customer use finish dishwasher cleaner to cleaned inside dishwasher of grease and hard water buildup.Dishwasher is working good."

We serviced a

LG REFRIGERATOR

Model LRFVC2406S/02

Near Cottage Grove, MN 55016

Delton

Job Details: 03/08/2024

Replaced main inlet valve which was the issue. Tested and water now dispenses and ice maker fills. Refrigerator water is working good.

We serviced a

FRIGIDAIRE DRYER

Model FAQG7111LW0

Near Rogers, MN 55374

Matt

Job Details: 03/08/2024

NOT HEATING. Found the thermal fuse was blown. Customer approved repair. Installed new thermal fuse and vacuumed out inside of dryer and bulkhead. Reassembling I found the screws that hold the inside air duct are not doing anything because the plastic is broken. Customer is going to try and put some different screws in there. Tested dryer and its heating great and cycling between 205F and 110F. Dryer is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Saint Michael, MN 55376

Matt

Job Details: 03/08/2024

The auger motor assembly is melted from heat and the fill tube on the top is really corroded with hard water deposits. I showed this to the customer and he approved continuing with repair. Installed new ice maker and sealed ice room inside and outside. Tested and ice maker cycled and filled with water. Ice maker is now fixed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AS

Near Minneapolis, MN 55411

Adam

Job Details: 03/08/2024

Customer complaint is unit not draining. Customer just replaced the garbage disposal and we found that the plug wasnt undone so it wasnt able to drain from the dishwasher. Knocked the plug out now our unit is working properly.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5101SR/AA

Near Minnetonka, MN 55343

Adam

Job Details: 03/08/2024

"Customer complaint is not making ice. This is the icemaker in the freezer. Found two different issues first one the icemaker itself. Bailing on was broken so replace the icemaker. Secondly, replaced the water filter assembly that they sent also had to steam a little bit of the ice filled up in the fill tube but now working properly."

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Plymouth, MN 55446

Phillip

Job Details: 03/08/2024

The baffle screws fell off so the baffle fell off. We installed new screws. Tested good.

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Minnetonka, MN 55343

Phillip

Job Details: 03/08/2024

Customer said rugs did not ring out in spin cycle. We found no fault codes. I ran a load of towels and it spinning out fully. No issues found.

We serviced a

FRIGIDAIRE DISHWASHER

Model FID2466QF9A

Near Saint Paul, MN 55108

Hyrum

Job Details: 03/08/2024

Ran machine and filled and drained it several times. Seems to be working fine at this time. Could not recreate customer issue.

We serviced a

LG WASHER

Model WM3001HWA

Near Mound, MN 55364

Adam

Job Details: 03/08/2024

Install new drain pump from last diagnosis. Once installed test multiple times to make sure they had no leaks and was draining properly. Everything is good on the unit now.

We serviced a

GE DRYER

Model DPSE810GG8WT

Near Loretto, MN 55357

Adam

Job Details: 03/08/2024

Installed parts from last diagnosis once installed tested multiple times units working great without making loud noises. Just typical dryer noise.

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Annandale, MN 55302

Brandon

Job Details: 03/08/2024

"Returned with parts, removed door installed parts, pulled the unit out and installed heater cycled and tested for leaks. Found no leaks."

We serviced a

SAMSUNG RANGE

Model NX58M9420SSIAA

Near Circle Pines, MN 55014

Hyrum

Job Details: 03/08/2024

Customer states machine stopped working after a self clean. Opened up the machine and checked all the thermal cutouts. Discover the main thermal cutout to be blown. Replaced with part from truck stock and tested. Complete. Machine seems to be working great now

We serviced a

SPEED QUEEN DRYER

Model ADE6HRYS178TW01

Near Cottage Grove, MN 55016

Delton

Job Details: 03/08/2024

"Replaced control board, tested and dryer is running and working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21 HS6J KO

Near Saint Paul, MN 55102

Hyrum

Job Details: 03/08/2024

Parts did not arrive yet. Will see customer again on Monday.; schdld next appmnt for 3/11 MON !

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Maple Grove, MN 55311

Matt

Job Details: 03/08/2024

"NOT POWERING ON. Outlet has power. I found the UI board is really corroded at one of the connectors. Installed new UI board and tested. Its still dead. This is going to need a new main board. Installed new main board and tested. Dishwasher powered up and I started a cycle and its working great. Dishwasher is now fixed. Please bill owner remaining balance. ; saved tckt , states that autho needed"

We serviced a

GE COOKTOP++

Model PHP900DM2BB

Near Plymouth, MN 55446

Phillip

Job Details: 03/08/2024

"Its getting the e5 filter board fault. Called the ge tech line. They said to replaced the whole module. WB27X10995 module assembly Please build a quote and contact the customer. ; saved tckt , states that autho needed"

We serviced a

ELECTROLUX DISHWASHER

Model EIDW6105GS1A

Near Plymouth, MN 55442

Phillip

Job Details: 03/08/2024

"Wont fill with water. Found the lower rack wheels fell off And were stuck under the float switch. Our wheels back on and the dishwasher will fill and wash. The customer said the wheels keep falling off. It needs all 4 wheel assemblys replaced. Please research. 154689501 roller assembly need 2 154671301 rollers assembly need 2; snapped 1 QuickPics, states that autho needed"