We serviced a
KENMORE DISHWASHER
Model 665.175122
Near Otsego, MN 55330
Matt
Job Details: 10/20/2021
"Customer complaint is, STILL LEAKING. Customer said it doesnt leak every time. Inspected and tested. Ran dishwasher for almost 40 minutes and it never leaked. Im not sure whats going on here because it has never leaked for me. Dishwasher is operating normal for me. If this continues, I think they need to get a second opinion on this."
We serviced a
GE DISHWASHER
Model PDT715SFN0DS
Near Monticello, MN 55362
Phillip
Job Details: 10/20/2021
The dishwasher will not finish the cycle on a normal cycle and sometimes on a heavy cycle. After running it for a while and going through a diagnostics I found that the drain pump is intermittently not draining. Theres nothing stuck in the drain pump the propeller is just stripping at times. It needs a new drain pump. I called the customer and gave him a quote Im coming back out Monday.; ordrd 1 WD19X25461 (Drain pump)
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR7648PQ1
Near Corcoran, MN 55340
Phillip
Job Details: 10/20/2021
The dryer is not heating. The dryer would start to heat but did not continue to cycle the heat on. I found the gas coils were failing. I replaced the coils. The air flow is pretty weak. I advised the customer to have the dryer duct cleaned out ASAP. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE WASHER FRONT LOA
Model NOTAVAILABLE
Near Apple Valley, MN 55124
Delton
Job Details: 10/20/2021
"Washer will shut off intermittently when trying to start. Found that washer tub makes grinding sound when spinning tub. Appears that it is MCU issue as well as possible bad tub. Model and serial number are rubbed off and cant verify, either way bearings might be bad. Not repairable?; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM2650HWA
Near Minneapolis, MN 55405
Nate
Job Details: 10/20/2021
"Not spinning. LE error. Found a bad hall sensor. Replaced, runs great now. Ran through full speed wash. No issues. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXEMMWS00
Near Minneapolis, MN 55426
Nate
Job Details: 10/20/2021
I could not get the refrigerator to leak. It leaked the day I was out here and has not leaked since then. I just connected the waterline coming to the refrigerator and made sure there was no water coming out of it. I disconnected power to the water valve and disconnected the waterline from the valve to the icemaker and made sure that was totally clear. I poured water down the evaporator drain and no water leaked out of the drain pan underneath the fridge. Customer is going to keep their fridge out and they have towels down along the baseboard and the back wall to see if they can figure out where the water is coming from.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55409
Nate
Job Details: 10/20/2021
"Heater not coming on and drain frozen. Installed better heat probe and new bi metal. Steamed everything and it runs great now. No charge for parts or labor. ; used 1 819043 (DRAIN HEAT PROBE), and 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
AMANA DRYER- GAS
Model NGD4600YQ3
Near Eden Prairie, MN 55346
Phillip
Job Details: 10/20/2021
The customer said the dryer has a burnt smell and it gets on the clothes. The air flow is poor. The dryer is on the first floor and it vent two stories up out the roof. I removed the front and found a lot of lint build up. I cleaned the lint and oiled the rollers. The dryer heats up to 200 degrees. I advised the customer to have the dryer duct cleaned ASAP.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFS4473LW0
Near Minneapolis, MN 55426
Nate
Job Details: 10/20/2021
"Washer was running super loud and then smoked. Found a bad bearing. Has a tough time sensing loads. Also smells do to a moldy boot. "
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED94HEXW1
Near Eden Prairie, MN 55347
Phillip
Job Details: 10/20/2021
When the dryer runs it makes a squeak noise. The idler pulley was bad. I replaced the idler pulley and vacuumed out the dryer. It sounds good now. ; used 1 279640 (ROLLER) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF455ARGSGR/AA
Near Loretto, MN 55357
Seth
Job Details: 10/20/2021
Customer complains that the unit will add spin and complete cycle. Upon arrival and inspection I found the unit had been uninstalled and was torn apart. Started diagnosing and found the front maam sensor had a broken wire. I repaired the wire and tried to test it but it still did not function. I pulled the rotor off and found the stater was damaged with broken wires. The status LED would not light on the main power control board. I quoted the three failed parts of the customer but cost to repair exceeded the value of the nine year old washer. He will just replace it
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD9600TW1
Near Rogers, MN 55374
Seth
Job Details: 10/20/2021
Not drying well. Plugged vent was found. Temps ran high and only 12 mph at the side of the house. Customer will have their vent cleaned.
We serviced a
MAYTAG DISHWASHER
Model MDB8751BWS
Near Elk River, MN 55330
Matt
Job Details: 10/20/2021
"Customer complaint is, NOT COMING ON- POPS BREAKER. Inspected and tested. Found the control panel has failed. Needs a new control panel. Part on order. Customer requested return trip for 11/1.; ordrd 1 6-919829 (Control panel)"
We serviced a
KENMORE REFRIGERATOR
Model 795.7401341
Near Eden Prairie, MN 55347
Delton
Job Details: 10/20/2021
Found that this is an LG fridge and is a no cool. Has the LG compressor issue. I informed customer that there was a class action lawsuit for their compressors and best bet would be to contact Kenmore and see if they will cover the repair costs since it is a major repair. Customer will contact kenmore and see what they say or look into purchase new fridge.
We serviced a
KENMORE WALL OVEN- GAS
Model 790.490634
Near Big Lake, MN 55309
Matt
Job Details: 10/20/2021
"Customer complaint is, TOP OVEN WONT HEAT. Inspected and tested. Found the safety thermostat has failed. Quoted customer to install new thermostat. Customer approved repairs. Part on order. Customer requested return trip for the 29th. ; ordrd 1 318004900 (Thermal switch) and 1 318003606 (Safety thermostat)"
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.933319
Near Chaska, MN 55318
Phillip
Job Details: 10/20/2021
A couple of the burners are not working properly. I replaced all 4 burners and the receptacle for the bad burners. Everything came in a kit. I showed the customer what I repaired and that now everything is working. ; used 1 4392061 (COIL BURNER KIT) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.7893279
Near Eagan, MN 55123
Delton
Job Details: 10/20/2021
"Found that motor is weak. Customer approved estimate and also wanted to replace rollers, belt, idler. To rebuild dryer. Ordering parts and rescheduling.; ordrd 1 Wp697772 (Blower wheel) and 1 279640 (Idler wheel) and 1 661570 (Belt) and 1 Wpw10314173 (Roller) and 1 279787 (Motor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Saint Michael, MN 55376
Matt
Job Details: 10/20/2021
"Customer complaint is, NOT COOLING/FREEZING. Customer said it completely stopped cooling. They unplugged it and cleaned it out and let it defrost. Plugged it back in and its been working for the last 3 days. Inspected and found both compartment temperatures are good. Compressor and all fans are running. Refrigerator test good and is operating normal."
We serviced a
KENMORE REFRIGERATOR
Model 795.755444
Near Eagan, MN 55123
Delton
Job Details: 10/20/2021
Refrigerator was unplugged when i am here. Refrigerator is in garage. Floor was uneven and leaning forward so doors would open when i bumped the fridge and freezer door rails are broken and not lining up correctly and left side freezer door will pop open slightly. I raised the front of fridge so fridge doors wont self open and gravity keeps doors closed. Freezer door rails would need to be replaced for freezer door to open and close correctly otherwise customer really needs to push door closed to seal it. Evaporator fans are running and working good and suspect that fridge was not sealing causing ice build up and fan to stop. Customer will try now with the fridge is level and see if it keeps food cold. They will all back if they want to proceed with freezer door rail repair. (4975jj2007e and 4974jj2005f)
We serviced a
BOSCH DISHWASHER
Model SHU8805UC/14
Near Chaska, MN 55318
Phillip
Job Details: 10/20/2021
"The complaint is the dishwasher will fill but does nothing else and soap sits in the bottom. I started the dishwasher, it fills and then there a noise from the wash motor. After testing I found the propeller on the wash motor is bad. I can feel the propeller and spin it with my finger. It needs a new wash motor. I was unable to locate the part In stock. Circulation motor-00239144The water valve under the sink was also stuck so I was unable to turn the water off. ; snapped 1 QuickPics, states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.29002
Near Saint Michael, MN 55376
Matt
Job Details: 10/20/2021
"Customer complaint is, GRINDING NOISE AND NOT DRAINING. Inspected and tested. Found the gear case is grinding and the agitator is stripped. Needs a new gear case and agitator plate. Quoted customer $450. to install new gear case and agitator. Customer declined repairs and is going to replace the washer."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Hopkins, MN 55343
Nate
Job Details: 10/20/2021
"Water has been leaking from the drain into the bottom of the freezer and it is causing ice to build up on the bottom of the freezer, and then it leaks out. Found a clogged up drain line under the fridge, cleaned that out and steamed out the drain pan and drain line. Now it drains great. Icemaker was not working or cycling. Replaced icemaker, cycled it and it filled with water.; used 1 W10884390 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Otsego, MN 55301
Matt
Job Details: 10/20/2021
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump was just humming and not pumping the water out. Removed drain pump and tested, impeller is not turning. Needs a new drain pump. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Plymouth, MN 55446
Nate
Job Details: 10/20/2021
"Replaced main PCB and sensor. Drains great now. Recommended using less detergent, as there are suds left over after spin."
We serviced a
BOSCH DISHWASHER
Model SHX88PW55N/11
Near Plymouth, MN 55446
Nate
Job Details: 10/20/2021
"Rinse aid leaking from dispenser. Replaced dispenser. No leaks now. Customer is gone, will call office later to make payment."
We serviced a
GE REFRIGERATOR
Model CYE22TSHGSS
Near Eagan, MN 55123
Delton
Job Details: 10/20/2021
"Found that the freezer evaporator drain tube was clogged and would leak onto bottom of freezer then onto floor. I defrosted drain and unclogged it. Tested and i now drains correctly and no longer leaks. Refrigerator is working good.This is different issue then bad refrigerator fresh food evaporator fan. Charge for this?; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB755DW2
Near Rogers, MN 55374
Seth
Job Details: 10/20/2021
Ui is not responding. Parts on order ; ordrd 1 W11042482 (Ui)
We serviced a
SAMSUNG MICROWAVE
Model SMH2117S
Near Saint Michael, MN 55376
Seth
Job Details: 10/20/2021
Microwave latch is loose and no longer is working. Upon arrival and inspection I found that spraying had popped loose. I reinstalled the spring and tested and its now working great.
We serviced a
ELECTROLUX DRYER- GAS
Model EIGD55HIW0
Near Saint Michael, MN 55376
Seth
Job Details: 10/20/2021
Customers complaint is the dryer does not start and has an error code. Upon arrival and inspection I found a failed high limit thermal fuse. I replaced it and tested the vent. The vent is blocked I notified the customer not to use until the vent is clean the dryer is now fixed.; used 1 137539200 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9250PW0
Near Richmond, MN 56368
Seth
Job Details: 10/20/2021
Pf error when I try to start the dryer. I checked the power supply the power block and found ultimately is that the control board is failing when its under load. The part is not made anymore please see what you can find let customer know. Note this dryer has seen better days. WP8546219 - NLA; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Maple Grove, MN 55369
Seth
Job Details: 10/11/2021
Not draining. New garbage disposal or still had plug in place could not drain. I remove the plug and tested the dishwasher its now fixed
We serviced a
WHIRLPOOL DISHWASHER
Model DU920PFGG2
Near St. Louis Park, MN 55426
Nate
Job Details: 10/11/2021
The dishwasher tips forward. It was not mounted to the countertop. I mounted it to the countertop and it is nice and firm now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXEMMWS00
Near Minneapolis, MN 55426
Nate
Job Details: 10/11/2021
Water pools every few weeks on the right side under the fridge. Found water dripping from the water line coming up to the icemaker. Verified that the line wasnt frozen. Detached the water line and made sure water flowed out well. Used red glue and the clamp to give a tight seal. Customer never uses Icemaker so they said to turn water off to fridge. Should be no more leaks now.
We serviced a
SPEED QUEEN DRYER- GAS
Model ADG4BRGS115TW01
Near Minneapolis, MN 55446
Seth
Job Details: 10/11/2021
Scraping noise developed. I took it apart and inspected everything made a few small adjustments put it back together and scrape went away. I saw no specific evidence of what was making the noise. I checked with customer and he was happy with how the dryer was running when I left.
We serviced a
LG REFRIGERATOR
Model NOTAVAILABLE
Near Minneapolis, MN 55446
Seth
Job Details: 10/11/2021
"Not cooling. All fans and compressor are running. Failed sealed system .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHE68315UC/18
Near Plymouth, MN 55446
Seth
Job Details: 10/11/2021
Customer complains that hes getting an 815 error and unit does not work. Upon arrival and inspection I found a leak from the water inlet from a seam. Part is on order; ordrd 1 20001729 (Water inlet)
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT2500AAE
Near Minneapolis, MN 55427
Seth
Job Details: 10/11/2021
Customer complains the unit made a loud squealing noise and it would not spin. Upon arrival and inspection I found the washer was sitting on a sloped floor and it was not level. I leveled the machine and inspected the belts and they looked great. I started washer empty and it ran perfectly agitating and spinning without any issues. I asked a customer for some laundry and ran a partial load. I watched in both agitate and spin I could not duplicate issue or find any issues outside that the laundry room needs to have a level floor installed for the washer. The slope is too great to use the adjusting feet are use wet boards were around but this issue will come up again if they dont deal with the root cause and get that machine setting level.
We serviced a
GE REFRIGERATOR
Model PSS23SGSASS
Near Maple Grove, MN 55369
Seth
Job Details: 10/11/2021
Customer had already bought parts and was hoping we could use generic parts he purchased. I let him know that we could not. I quoted job defrost heater and terminator needed to be replaced. He declined and said he would install his kit. Per the Customer I left the unit apart.
We serviced a
GE REFRIGERATOR
Model GFD28GYNCFS
Near Champlin, MN 55316
Seth
Job Details: 10/11/2021
Customer complains of the icemaker located in the freezer is not making ice. Upon arrival and inspection I found the temperatures in the freezer fluctuated between 12? and 20?F. The fresh food section temperature fluctuated between 45?F at 52?. All the fans are running and compressor was running.
We serviced a
BOSCH DISHWASHER
Model SHE68315UC/18
Near Plymouth, MN 55446
Seth
Job Details: 10/11/2021
Customer complains that hes getting an 815 error and unit does not work. Upon arrival and inspection I found a leak from the water inlet from a seam. Part is on order; ordrd 1 20001729 (Water inlet)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Apple Valley, MN 55124
Delton
Job Details: 10/11/2021
"Replaced door gasket, upper spray arm and heating element, tested and dishwasher now heats and no longer leaks. Dishwasher is working good."
We serviced a
GE REFRIGERATOR
Model PSC23SGNABS
Near Maple Plain, MN 55359
Phillip
Job Details: 10/11/2021
I replaced the water tank and two 5/16 fittings. I had to thaw out the water dispenser tube so I could try it. Its running good and not leaking. The customer does not want the heater kit at this time.; used 2 FITTING4 (5/16' JG FITTING) from stock
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFME517SIW0
Near Becker, MN 55308
Matt
Job Details: 10/11/2021
"Customer complaint is, DRUM NOT SPINNING. Inspected and found the belt is broken again. Im not sure why because the drum and idler pulley look good. Im going to order a belt and idler pulley. Parts on order. ; ordrd 1 134719300 (Belt) and 1 134793511 (Idler pulley assembly)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Osseo, MN 55311
Seth
Job Details: 10/11/2021
Unresponsive UI. Part is on order; ordrd 1 W11170319 (Board)
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3015LMD
Near Becker, MN 55308
Matt
Job Details: 10/11/2021
"Customer complaint is, OVEN DISPLAY IS BLANK. Inspected and tested. Found the board has failed. Quoted customer $285. to install new board and overlay. Customer approved repairs. Installed new board and overlay. Tested oven and its working great. Oven is now fixed."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Apple Valley, MN 55124
Delton
Job Details: 10/11/2021
Getting AE error and drain pump continually running. As Im here dishwasher turns on and is running. I pulled out dishwasher and found that there is water in the drip pan and did leak at one point. Found that there is several rips in door gasket. Ordering door gasket and rescheduling.; schdld next appmnt for 10/15 FRI !
We serviced a
GE DRYER- ELECTRIC
Model DPGT650EHWW
Near Maple Grove, MN 55369
Phil
Job Details: 10/11/2021
The dryer tumbles but does not heat. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4AQ6
Near Apple Valley, MN 55124
Delton
Job Details: 10/11/2021
"Found several issues with dispenser and also the filter housing is cracked and leaking when calling for water. Ice dispenser door and housing, plastic has cracked and flap wont stay in and warm air leaks in and creates ice build up. Filter housing 218904404; dispenser module 5304421849 NLA; chute holder 241688401; flap 241688501; actuator kit 5304493021; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7000DW4
Near Big Lake, MN 55309
Matt
Job Details: 10/11/2021
"Customer complaint is, WATER WONT STOP RUNNING ALWAYS DRIPS IN THE TANK & INCREASES WATER BILL. Inspected and tested. Found the hot side of the dual water valve has failed. Quoted customer to install new valve. Customer approved repairs. Installed new water valve and tested. Valve is working great and not leaking. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"
We serviced a
BOSCH DISHWASHER
Model SHX46A05UC/14
Near Hopkins, MN 55305
Nate
Job Details: 10/11/2021
Uninstalled the motor that did not actually work for the dishwasher. Will return that to the parts company
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55409
Phil
Job Details: 10/11/2021
The fridge is at 50 degrees. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model kssc42mhs00
Near Long Lake, MN 55356
Phil
Job Details: 10/11/2021
The fresh food door does not open all the way and it does not close all the way. (by FW)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8300SW2
Near Elk River, MN 55330
Matt
Job Details: 10/11/2021
"Customer complaint is, WONT DRY LIKE IT SHOULD. Inspected and tested. Started a timed dry cycle with high heat and dryer was cycling between 230F and 105F consistently for 3 cycles and then stopped heating. The gas valve coils have failed. Quoted customer to install new coils. Customer approved repairs. Installed new coils and tested. Dryer is heating great. Outside airflow is 20mph. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHS2386LF0
Near Mound, MN 55364
Phillip
Job Details: 10/11/2021
Found water leaking out of the freezer compartment. The defrost drain was plugged up. I defrosted the ice and clear the tube so no water drains. I made adjustment to the drain pan under the evaporator so water can drain better. The customer said the icemaker started making ice I found that the motor on the icemaker was weak. Replace the icemaker and advise the customer to replace the water filter.; used 1 5303918277 (ICEMAKER) from stock
We serviced a
HOTPOINT DRYER- ELECTRIC
Model NVL333EB1WW
Near Otsego, MN 55330
Matt
Job Details: 10/11/2021
"Customer complaint is, ANNOYING NOISE WHEN TURNED ON. I disassembled the dryer and inspected. Everything looked good. I vacuumed out the inside of dryer and greased the rear bearing. I even took off the baffles and checked them for coins. Reassembled and tested. Dryer still has a distant tick sound like every time the drum rotates but not bad. Dryer is heating and working great otherwise. I inspected this dryer as thoroughly as I can and cant find anything thats failed. Dryer is operating normal."
We serviced a
LG DISHWASHER
Model LDF8072ST
Near Minneapolis, MN 55420
Delton
Job Details: 10/11/2021
"Replaced drain pump, tested and dishwasher now drains and is working good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Chanhassen, MN 55317
Phillip
Job Details: 10/11/2021
Water was leaking out the bottom. I found water was leaking out the diverter. I replaced the diverter seal. I also removed objects from the spray arm jets. ; used 1 WPW10195677 (DIVERTER SEAL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Otsego, MN 55301
Matt
Job Details: 10/11/2021
"Customer said he called us and we recommended he call whirlpool because the dishwasher is under a year old and still under manufacture warranty. He said he never set up a appointment with us, so I didnt do anything here."
We serviced a
GE WASHER TOP LOAD
Model WHDRE526E1WW
Near Chaska, MN 55318
Phillip
Job Details: 10/11/2021
The washer will drain just not spin. I found the motor capacitor is blown. Im ordering the capacitor. ; ordrd 1 WH12X10462 (Capacitor)
We serviced a
KENMORE REFRIGERATOR
Model 253.5470341
Near Eden Prairie, MN 55346
Nate
Job Details: 10/11/2021
"Water is leaking through a hole in the drip pan. Pan is NLA. Steamed and cleaned up pan, used silver tape to seal it up and then coated with grease. Shouldnt leak anymore."
We serviced a
GE REFRIGERATOR
Model TBX25PABLRWW
Near Eden Prairie, MN 55347
Nate
Job Details: 10/11/2021
"Leaks water from drain pan. Steamed out drain, drains great now. Also has a tear in freezer gasket, moisture gets inside it, rusty, then drips water. Explained to customer whats happening. Used red glue to try and help seal it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Albertville, MN 55301
Matt
Job Details: 10/11/2021
"Customer complaint is, ICEMAKER/ DISPENSER ISSUES. Inspected and tested. This is the refrigerator with the wires on the bottom of the freezer door hinge that break and cause problems with the ice maker. They have already been repaired once and I couldnt find any breaks, but not completely confident that there not the issue. Ice maker is stuck in the wrong position. I jumped it and the heater came on to release the cubes but never cycled. I jumped the valve and water filled the ice maker. Im pretty confident the ice maker is bad, but because of the wiring issue Im not 100 percent sure. I quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
KENMORE WASHER TOP LOAD
Model 796.3152221
Near Chanhassen, MN 55317
Phillip
Job Details: 10/11/2021
I replaced the rotor and the stator. I ran a drain and spin cycle and it went through without stoping. I ran it again and its still working good. I charge the customer the difference for the parts only.
We serviced a
LG DISHWASHER
Model LSDT9908SS
Near Hopkins, MN 55305
Phillip
Job Details: 10/11/2021
Customer said they used 2-3 times then it started to leak out the right side. When it was running I noticed it sounded louder like the door was open. I found the tub trim was sticking out and pushing on the door and that was preventing the door from sealing tight. I fixed the trim and ran it. It did not leak for me. The customer even said the door seems to shut better now.
We serviced a
GE RANGE- ELECTRIC
Model JGBP28MET2BS
Near Maple Grove, MN 55311
Phillip
Job Details: 10/11/2021
I replaced the electrodes and all clips. All 4 burners work good.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9200SQ00
Near Burnsville, MN 55337
Delton
Job Details: 10/11/2021
"Replaced MCU, tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
DACOR WALL OVEN- ELECT
Model ECS230SCH
Near Eden Prairie, MN 55346
Nate
Job Details: 10/11/2021
"Lower oven not heating. Found a tripped thermal fuse (resettable). Reset it. Also found a disconnected wire to one of the bake element terminals. Made the terminal tighter and reattached. Lower oven bakes great now. The previous owner did a self clean and had the oven cleaned right before they sold the house. Pretty sure that caused the wire to pop off, and also could have easily tripped the thermal fuse.Upper oven seems to run too hot according to the customer. I ran the oven for a half hour and watched temps. First high and low was a total of 781, or 390. Second high and low was a total that averaged 358. Ordered new hinges. Coming back to install. ; ordrd 2 De81-04348a (Hinges)s"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC3
Near Mound, MN 55364
Phillip
Job Details: 10/07/2021
Verify the noise is coming from the wash motor. I replaced the wash motor and let it run. It sounds great and theres no water leaking.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Eagan, MN 55123
Delton
Job Details: 10/07/2021
Found that upper rack plastic adjuster is broken. Replaced with new rack adjuster kit. Tested and rack is secure. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4850HW1
Near Minneapolis, MN 55426
Nate
Job Details: 10/07/2021
"The washing machine has been leaving orange residue on the customers clothes. The gear case is running loud, needs a new transmission. Recommended a new wash plate and transmission. The water is really soft, did a water test on it. "
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9549LW2
Near Chanhassen, MN 55317
Phillip
Job Details: 10/07/2021
"The customer said he came down after running the washer for 20 min and it had shut off and was full of watered he tried a couple cycles but nothing worked he then tried the spin cycle. The washer started to drain then went into a spin and shut off. I put in on a normal cycle and let wash. I then moved to spin. It ran the neutral drain, it never stop, it right through a spin cycle and shut off. I tried it a few more times and its working. I ran a complete rinse and spin and its still working good. Im thinking maybe the timer contact are going bad in the timer If the customer calls back please order a timer.I quoted the customer $283.12. Timer WP3951702"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KFIS20XVMS2
Near Loretto, MN 55357
Seth
Job Details: 10/07/2021
I replaced the failed control board and tested the fridge. It is now fixed.
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Elk River, MN 55330
Matt
Job Details: 10/07/2021
"Customer complaint is, HAS NO POWER. Inspected dishwasher and found the UI board is unresponsive. Board has 120 to it and the light on the board is flashing rapidly. Im pretty confident that the main board is bad, but it could be the UI board. Quoted customer to install new UI board. Installed kit with new board, UI and all the wiring harnesses accept the door wiring harness and I get the same results. Light on the main board is flashing rapidly, but UI is dead and not responding. Im going to order the door harness because its the only thing thats not been replaced. Installed new door harness and its still dead. I started switching out boards using the old and new together and still dead. I took out all the new parts and reinstalled the old original parts and now its working. I ran the dishwasher for over 20 minutes and its working great. Im completely baffled on this dishwasher, but its working now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Albertville, MN 55301
Matt
Job Details: 10/07/2021
"Customer complaint is, NOT COOLING FRIDGE AND FREEZER. Inspected and tested. Compressor and fans are all running. Took apart evaporator cover and theres no frost on evaporator. Sealed system has failed. "
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3015LMD
Near Becker, MN 55308
Matt
Job Details: 10/07/2021
"Customer complaint is, OVEN DISPLAY IS BLANK. Inspected and tested. Found the board has failed. Quoted customer to install new board and overlay. Customer approved repairs. Parts on order. ; ordrd 1 5304518661 (Board) and 1 316220725 (Overlay)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Eagan, MN 55123
Delton
Job Details: 10/07/2021
Found that control board is bad as it is intermittently draining and not sending power to heater.; schdld next appmnt for 10/12 TUE !
We serviced a
LG DISHWASHER
Model LDF8072ST
Near Minneapolis, MN 55420
Delton
Job Details: 10/07/2021
Found that drain pump is bad and will get drain error. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 ABQ73503004 (Drain pump)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8900BC0
Near Big Lake, MN 55309
Matt
Job Details: 10/07/2021
"Customer complaint is, EC UL- KEEPS SAYING ITS UNLEVEL EVEN IF ITS EMPTY. Inspected and tested. Found the bearing has failed. Quoted customer to install new bearing."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Minneapolis, MN 55424
Nate
Job Details: 10/07/2021
Refrigerator was chirping and needed a new control board set. Replaced that and it runs great now with no chirping.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMS309BSS00
Near Chaska, MN 55318
Phillip
Job Details: 10/07/2021
I replaced the lower oven display board and the convection fan blade. I tested at 350. It heated up good and sounded good.
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Minneapolis, MN 55416
Seth
Job Details: 10/07/2021
Dishwasher will not start. Failed control board was found part is on order.; ordrd 1 WD21X24901 (Board)
We serviced a
UNKNOWN Garbage Disposal
Model n/a
Near Minneapolis, MN 55407
Seth
Job Details: 10/07/2021
Customer complaints at disposal is not working and sink backs up. Upon arrival and inspection I found a blockage in the pipes leading from the disposer to the main drain. I cleared it and broke free. I tested with ice in the unit work perfect I flushed a lot of water through it no further repairs needed.
We serviced a
BOSCH DISHWASHER
Model SHEM63W52N/11
Near Minneapolis, MN 55419
Nate
Job Details: 10/07/2021
"It is giving them an E 23 error code. Ended up finding debris that had gotten past the first filter and was stopping water from getting to the drain pump. After cleaning that out it drains awesome. Customer said its not drying the dishes very well, tested the heater and it has 9 A of current which is spec, its heating how it is supposed to, recommended to customer doing finish detergent and using rinse aid. Dishwasher runs great."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWZ600TW01
Near Edina, MN 55436
Nate
Job Details: 10/07/2021
"Washer leaking bad from front. Has a big tear in the boot. Replaced boot, ran it, no leaks. Runs great."
We serviced a
GE DISHWASHER
Model GSD5320D00BB
Near Maple Grove, MN 55369
Seth
Job Details: 10/07/2021
I replace the sales piston and seal and tested the dishwasher. It drains perfectly three times. The dishwasher is now fixed; ordrd 1 Wd24x10018 (Piston and nut)
We serviced a
BOSCH DISHWASHER
Model SHX46A05UC/14
Near Hopkins, MN 55305
Nate
Job Details: 10/07/2021
Installed new motor but it looked like it was possibly damaged and it didnt run. Just hums. Have to order another and come back. ; schdld next appmnt for 10/11 MON !
We serviced a
MAYTAG DRYER- GAS
Model HYG3657AWW
Near Burnsville, MN 55306
Delton
Job Details: 10/07/2021
"Found that blower wheel was full of lint causing it to go out of balance and make loud vibrating sound. Customer also said not drying all the time, Cleaned out inside dryer of lint build up and also replaced gas coils. Tested and dryer runs quiet and is heating and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near Apple Valley, MN 55124
Delton
Job Details: 10/07/2021
"Replaced housing and water line hook up fridge itself is ready to go once water is hooked up.The waterline shut off to refrigerator wont shut off and needs to be flayed out to connect it. This needs to be transferred to plumber to fix waterline to fridge.; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Plymouth, MN 55446
Nate
Job Details: 10/07/2021
Not washing. Replaced the bad circulation pump. Runs great now.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Eden Prairie, MN 55347
Phillip
Job Details: 10/07/2021
I replaced the vent fan and sensor. I ran on a test cycle and now the vent fan comes in. ; used 1 Wpw10705575 ( Sensor) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 796.3152221
Near Chanhassen, MN 55317
Phillip
Job Details: 10/07/2021
"The customer left the error code on the screen. Its the UE error code. I checked the rotor again, I tightened all the bolts. I did find the wash plate bolt was a little loose. I ran on a drain and spin empty. It went from 13 minutes down to 7 then jumped up to 19 and started to fill and now give the uE error. Im ordering the rotor and stator. ; ordrd 1 4417EA1002K (Stator) and 1 4413EA1004D (Rotor)"
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Minnetonka, MN 55345
Phillip
Job Details: 10/07/2021
The fan blade was to far up so it was not moving air off the top evaporator. I fixed the blade. Its good now.
We serviced a
GE WALL OVEN- ELECT
Model CTS90DP4M1W2
Near Minneapolis, MN 55447
Phillip
Job Details: 10/07/2021
The customer said they had a burning smell before it popped and popped the breaker. I found in the junction box the wire nuts were loose and melting. I cut the bad wires and replaced the wire nuts. The customer reset the power and now its working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS20ETSS01
Near Corcoran, MN 55340
Seth
Job Details: 10/07/2021
Icemaker is not working. I found freezer temps were between 13?F and 19?F. Customer had cranked the temperature to its coldest setting long ago. This fridge has a failing sealed system.
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW6300TQ1
Near Apple Valley, MN 55124
Delton
Job Details: 10/07/2021
"Pulled out tub and cleaned inner tub and outer tub, tested and no more gunk floating around. Washer is working good.I LM with owner."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dayton, MN 55327
Seth
Job Details: 10/06/2021
I replaced the worn out springs that hold the door into position. I worked with customer and adjusted it so the door would stay partially open to allow unit to dry better. The dishwasher is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Edina, MN 55410
Nate
Job Details: 10/06/2021
"Not draining. Found a bad drain pump. Replaced, runs great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT182SAW4
Near Minneapolis, MN 55445
Seth
Job Details: 10/06/2021
"Customer complains that the fridge is not cooling. Upon arrival and inspection I found the fridge plugged in compressor, condenser fan, and evaporator fan were all working but there was no frost on the evaporator. I watched for our few additional minutes and evaporator never frosted. The sealed system has failed; saved tckt"
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ5WS
Near Maple Grove, MN 55369
Seth
Job Details: 10/06/2021
Loud during agitation. Transmission is leaking and belt is failing. The undercarriage is oil soaked. Unfortunately this issue is not covered with the home smart warranty. Please submit to replacement helper.
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Maple Grove, MN 55311
Seth
Job Details: 10/06/2021
Dishwasher fills after it drains. The drain pump works perfectly. I found no high loop and that the sump fills when the sink drains. I installed a high loop and tested the dishwasher. It is now fixed. No additional charge if leaking continues and he wants to fix it See picture for part needed abs .