We serviced a
LG DISHWASHER
Model LDT7797ST
Near Eden Prairie, MN 55346
Paul
Job Details: 06/23/2021
"Complaint was unit has leak error code. Tested unit found no leaks, But they are using cascade platinum, and use dawn to prewash Told them my recommendations with that. Also there plates keep the middle wash arm from spinning and makes it blow water at the door."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EWFLS70JIW1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/23/2021
Complaint was unit leaking small amount in front of door. Door was coved in hair and boot. Cleaned and tested no leak found.
We serviced a
GE COOKTOP- GAS
Model JGP933SEK2SS
Near Eden Prairie, MN 55347
Paul
Job Details: 06/23/2021
Installed all parts issue fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PF1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/23/2021
"Complaint was unit not cooling well. Freezer drawer not closing on top. Took drawer out and made sure everything was reinstalled correctly. But rails and door brackets are bent. Bent back the best I could but would need new rails, and plastic rail holders and door brackets and door seal would be a good idea.. 53039186905303918689241972302 x25304501270 ; O-emld tckt"
We serviced a
KENMORE RANGE- GAS
Model 790.7343331
Near Minneapolis, MN 55411
Nate
Job Details: 06/23/2021
The center burner and rear right burner and rear front burner were not igniting. Cleaned the front right burner and that ignites now. I found a bad spark module. So I ordered the correct spark module and also will need to order new connectors for the wires. .; ordrd 1 808608804 (Spark module)
We serviced a
WHIRLPOOL RANGE- DUAL FUEL
Model CANTFIND
Near Minnetrista, MN 55375
Phil
Job Details: 06/23/2021
The customer is getting a F5E1 error code indicating a lock issue. This is a double oven free standing range. The customer could not find the flag with the model behind the control panel and therefore I cannot order parts. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 106.566665
Near Eagan, MN 55122
Delton
Job Details: 06/23/2021
"Upon pulling board found small bad solder joint. Resoldered, tested and compressor now has power but found that compressor relay is bad. Replaced compressor relay, tested and compressor is running. Refrigerator is cooling and working good..; pckd up 1 Urco410 (Compressor realy)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GGW9250PW0
Near Mound, MN 55364
Seth
Job Details: 06/23/2021
Customer complains after the dryer runs for a while then it gets a PF error. upon arrival inspection I found the customer had the dryer closed off and had cushions stacked on top cutting off the air flow this exceeded the manufactures requirements for proper cooling and space between walls ceiling and sides so unit could breath. She had been running the unit before I arrived and the top was physically hot enough to cause a burn. I removed all the cushions and ran the time dry and it cooled off instantly and no PF error re-occurred. It is possible the main control board is permanently damaged because customer used dryer improperly.
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Burnsville, MN 55337
Delton
Job Details: 06/23/2021
Dishwasher making loud whirring sounds. Motor is bad. It appears that the racks are rusting and bits are falling into motor/filter/drain pump (see pictures) both upper and lower racks are falling apart (looks like dishwasher is only 3 years old?)..Upper rack: wd28x25018Lower rack: wd28x22659 NLA?Motor: wd26x23258; saved tckt
We serviced a
KENMORE DISHWASHER
Model 665.18023K110
Near Minneapolis, MN 55420
Delton
Job Details: 06/23/2021
Customer says not drying dishes. I ran diagnostics and had heat error. Dishwasher heat did turn on and reset heater. Dishwasher is running and heat turns on. I added high loop and cleaned out filter. Dishwasher is working good as Im here.
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV157GC
Near Long Lake, MN 55356
Seth
Job Details: 06/23/2021
Customer complains the microwave doesnt work. Found a blown fuse. Replace the fuse and tested. The microwave heated as designed. I tested three times simultaneously Ive had no issues.; used 1 20AMPFUSE (20 AMP FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Brooklyn Park, MN 55445
Nate
Job Details: 06/23/2021
"Not making ice. 45 in fresh food (set at 37), 21 in freezer (set at 2). Got back to the evaporator and only the top rung is frosted. Has a sealed system issue. Customer is getting a new fridge."
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Plymouth, MN 55446
Seth
Job Details: 06/23/2021
"Not heating. Failed vent and element. Part is on order, customer will have the vent cleaned.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Richfield, MN 55423
Delton
Job Details: 06/23/2021
Found that the back of the refrigerator has void in the foam and is icing up and rusting on back wall. I took picture and left message with owner that its not repairable with this issue but to call me back if he has further questions.
We serviced a
BOSCH REFRIGERATOR
Model B26FT80SNS/06
Near Edina, MN 55410
Delton
Job Details: 06/23/2021
Making loud vibration noise when calling for water. When i empty filter and put it back for the first 5 seconds it does not have loud noise but then it starts again. Based on that it appears to be filter problem. Customer will replace filter and if problem still happens. Filter housing and water valve could be the issue and those parts will need to be ordered and estimate for customer.
We serviced a
KENMORE DRYER- GAS
Model 110.928221
Near Minneapolis, MN 55407
Delton
Job Details: 06/23/2021
"Found that thermistor is not reading correct temperature and then safety fuse opened cutting power to gas valve. Customer approved estimate. Replaced thermistor and thermal fuse, tested and dryer is cycling heat and working good.; used 1 WP35001191 (THERMISTOR), and 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID RANGE- GAS
Model KGRT607HWH4
Near Edina, MN 55410
Phil
Job Details: 06/23/2021
The cancel button is really flaky. The customer can turn the oven on just fine but the cancle button needs to be ppushed 20 times before the unit will turn the oven off. The touchpad needs to be replaced. (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Rogers, MN 55374
Phillip
Job Details: 06/23/2021
The customer had it pulled out and did try to fix it. I found the check valve for the drain pump was in backwards. I put in the right way now it drains good. I left it out the way it was when k arrived.
We serviced a
LG WASHER FRONT LOA
Model wm3770hwa
Near Long Lake, MN 55356
Phil
Job Details: 06/23/2021
The washer is not draining. The customer cleaned out the drain filter and still won't drain. The drain pump is really noisy. Unit needs a new drain pump. This takes the pump we stock. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW3
Near Eden Prairie, MN 55347
Phil
Job Details: 06/23/2021
The washplate is really really loose. The customer can spin it really easliy with his hand. Ordered a new wash plate. (by FW)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7600XW0
Near Big Lake, MN 55309
Phil
Job Details: 06/23/2021
The dryer will act like it is starting but then not tumble. The drum rotates easily in each direction by hand. It seems as if the belt is broken. Belt - WP8547157 - Stock Item. (by FW)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF336BCF
Near Chanhassen, MN 55317
Phil
Job Details: 06/23/2021
The oven does not bake at all. Broil gets nice and cherry red. Needs a new bake element. Part number is 316075103 and we stock it.
We serviced a
GE DISHWASHER
Model GLD4458R00CS
Near Rogers, MN 55374
Phil
Job Details: 06/23/2021
The door will not open and the customer has to force it open. Something is broken in the latch area. He cannot release the door using the handle. There are a lot of parts for the latch and we will have to disassemblt it and check it out. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 106.4112321
Near Eagan, MN 55122
Phil
Job Details: 06/23/2021
The lights in the fridge are flashing. Unit needs to LED boad replaced. (by FW)
We serviced a
GE WASHER TOP LOAD
Model WCSR2090G8WW
Near Minneapolis, MN 55446
Seth
Job Details: 06/23/2021
The tenants complaint is the timer will not engage and they cannot select wash cycles.
We serviced a
LG DRYER- GAS
Model n/a
Near Minneapolis, MN 55446
Seth
Job Details: 06/23/2021
Not heating. Ignitor glowes but does not light.mparts on order.; ordrd 1 5221EL2002A (Valve assy) and 1 6501EL3001A (Flame sensor)
We serviced a
KENMORE DISHWASHER
Model 665.173793
Near Minneapolis, MN 55406
Delton
Job Details: 06/23/2021
"Leaking from hole in plastic tub. Appears that something was on heater and then melted tub and now leaks. Due to parts and labor, customer declined and will purchase new one. Customer will purchase new dishwasher."
We serviced a
GE RANGE- GAS
Model JGP945SEK2SS
Near Minneapolis, MN 55442
Nate
Job Details: 06/23/2021
cooktop started sparking and then there was a flare up. Found the wire harness was chard. Ordered a new control harness.; ordrd 1 Wb18t10387 (Switch harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LFE
Near Maple Grove, MN 55311
Phillip
Job Details: 06/23/2021
"When I arrived the customer said the ice maker has stopped making ice. I could hear it try and fill with water. I pulled the fridge out and found a bunch of ice and I the back wall. I took pictures and added them to the file. ; snapped 6 QuickPics, states that autho needed"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLW55HIW0
Near Maple Grove, MN 55311
Seth
Job Details: 06/23/2021
"Drum loud during spin. 1/4 inch play in rear main bearing, please call into authorizations."
We serviced a
LG DRYER- GAS
Model DLG5966G
Near Big Lake, MN 55309
Matt
Job Details: 06/23/2021
"Customer complaint is, SQUEALING AND NOISEY. Inspected and tested. Found the rear right roller has failed. Customer wants to replace all four.. Customer approved repairs. Installed four new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL3001E (ROLLER) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Monticello, MN 55362
Matt
Job Details: 06/23/2021
"Customer complaint is, WASN'T SPINNING CLOTHES WELL AND DETERGENT REMAINS BOTTOM OF WASHER EOC. NOT SURE IF IT'S CYCLING. Inspected and tested washer. Found the lid lock has failed. Installed new lid lock and tested. Washer is working great. Washer is now fixed. ; used 1 WH01X27954 (LID LOCK) from stock"
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Saint Michael, MN 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, EC HE. Inspected and tested dishwasher. Found the heating element has failed. Also the circulation pump is squealing and its draining really slow, because the drain hose goes down into the basement and then back up to the sink. Also the float assembly is really gunked up. Quoted customer $260. to install new heating element. Customer declined repairs and is going to replace the dishwasher."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Saint Michael, MN 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, STOPS AT SPIN THINKS ITS THE SAFETY LATCH. Inspected and tested washer. Found the door lock has failed. Quoted customer $210. to install new lock. Customer approved repairs. Installed new door lock and tested. Washer is now fixed."
We serviced a
LG DRYER- GAS
Model DLEX3370V
Near Saint Michael, MN 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, MAKES STRANGE NOISE AFTER IT RUNS FOR AWHILE. Inspected and tested dryer. Everything looks good and dryer sounds great when its running. Dryer is operating normal for me."
We serviced a
GE STACKED WASHER
Model GTUP270GM4WW
Near Elk River, MN 55330
Matt
Job Details: 06/23/2021
"Customer complaint is, NOT WASHING DUE TO DOOR LATCH ISSUE CUST STATES. Inspected and tested washer. Found the main board has failed. . Customer declined repairs and is going to replace the washer."
We serviced a
JENN-AIR WALL OVEN- ELECT
Model WW27430W
Near Minnetonka, MN 55345
Nate
Job Details: 06/23/2021
"Customer said oven baked uneven. I took temps for 45 minutes and it was consistently the same temp on both sides. Showed the customer. It's consistently the same temp on the right and left side. The ERC on the other hand goes blank while it's running, and it's the number one replaced part on mph. Ordered a new ERC. Coming back Tuesday to install. ; ordrd 1 WP71001872 (ERC)"
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA
Near Minneapolis, MN 55416
Nate
Job Details: 06/23/2021
Not heating well. Only up to about 150. Smells gas. Found a bad ignitor. Replaced. Ignites and heats great now.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DDFTX7. 88620-A
Near Minneapolis, MN 55410
Nate
Job Details: 06/23/2021
"A few times the dishwasher stopped after 10 minutes and beeped with a red light. I could t get into test mode. On either drawer. I did run upper and lower drawers for over an hour. Both ran awesome. Good heat. Great drain. Good circulation. I ran upper drawer on heavy wash and normal wash. Lower drawer hasnt been cleaning great. I cleaned out the filter. Found a lot of debris in there. Including broken plastic pieces. Cleaned out the top drawer filter as well. Complaint was that bottom drawer doesnt clean well. Tested water, and its hard. Also recommend that they use finish. And that they leave a little food on the plates."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Minneapolis, MN 55404
Nate
Job Details: 06/23/2021
Refrigerator was really hot. Found a bad condenser fan. Replaced and now the fan is running. I told the customer that it will cool down over the next 24 hours.; pckd up 1 WR60X10358 (Condenser fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKQ01
Near Elk River, MN 55330
Matt
Job Details: 06/23/2021
"Customer complaint is, panel in between the REF and the Freezer seems to be warmer then normal. Inspected refrigerator and found the condenser fan motor has failed. Needs a new motor. Part on order. ; ordrd 1 W10822259 (Condenser fan motor)"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Rogers, MN 55374
Seth
Job Details: 06/23/2021
"Customers complaint is the washer no longer completes cycles and cannot get it to run. Upon arrival and inspection customer noted the following errors and I found them also stored in the ACUs memory. F3E1 - water level error, F6E3 - communication error UI to ACU. I ran unit through automated diagnostic test loud and clear the errors. There is noise in the drive train as well as having the communication errors. I saw a heavy buildup of suds in the tub which may answer the F3E1 error. ."
We serviced a
GE DISHWASHER
Model GDF520PSJ4SS
Near Otsego, MN 55330
Matt
Job Details: 06/22/2021
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the air gap assembly thats mounted on the sink was plugged. . Cleaned out air gap assembly and tested dishwasher. Dishwasher is draining great now. Ran dishwasher through service diagnostic mode and everything was working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ9858PW0
Near Hopkins, MN 55343
Phil
Job Details: 06/22/2021
The dryer does not start. The tab on the door switch is broken off. Truck stock part - WP3406107
We serviced a
LG WASHER TOP LOAD
Model WT7300CV/01
Near Rogers, MN 55374
Phillip
Job Details: 06/22/2021
LG emailed the customer the le error for long fill. I removed the hoses and cleaned both screens. The cold valve screen was pretty dirty. It is filling good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Saint Michael, MN 55376
Phillip
Job Details: 06/22/2021
The fresh food ice maker is iced up and would need the ice maker update kit. The customer said they had to keep on defrosting the freezer icemaker fill tube. I was getting voltage to the ice maker fill tube. The tube did home out correctly but the foam is saturated with moisture and that causes it to freeze up regardless of the heater coming on or not. I gave the customer a quote for the icemaker upgrade kit and for the fill tube. If they did just the field tube heater .
We serviced a
KENMORE REFRIGERATOR
Model 106.566665
Near Eagan, MN 55122
Delton
Job Details: 06/22/2021
"Refrigerator not cooling at all, room temperature. Found that compressor and condenser fan are not running, not getting power to compressor. Found that control board is bad and not sending power.Control board part is discontinued NLApart: 2313172; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 110.977317
Near Plymouth, MN 55446
Nate
Job Details: 06/22/2021
"Dryer its not drying clothes. Was only getting to 160? and it would turn off partway through due to the airflow restriction. Airflow was only 11 mph outside. Cleaned out the vent because it was very short and after cleaning it out airflow was 19 miles an hour and the temperature consistently ran around 230?. I ran it through a timed dry 23 minutes cycle and it did not shut off. Dryer runs great now. Cleaned all the lint out of the dryer, there was quite a bit of lint that had built up over the years."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.228821
Near Minneapolis, MN 55437
Delton
Job Details: 06/22/2021
"Found that clutch is worn and not spinning clothes. Customer approved estimate. Replaced clutch, tested and washer now spins out clothes and is workin good.; used 1 285785 (CLUTCH) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.162644
Near Minneapolis, MN 55423
Delton
Job Details: 06/22/2021
Dishes no getting clean. Found that motor is leaking and runs loud. Bearing are bad on motor. ; ordrd 1 W10782773 (Sump motor assembly)
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.461033
Near Rogers, MN 55374
Phillip
Job Details: 06/22/2021
The right door hinge is broken. Need to replace both hinges a5303310828. I was unable to find the door hinges in stock anywhere.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ7533JQ0
Near Osseo, MN 55311
Phil
Job Details: 06/22/2021
The washer is not washing clothes. The agitator dogs are failed and need to be replaced. Part number is 80040. (by FW)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Minneapolis, MN 55417
Delton
Job Details: 06/22/2021
Found that tub seal is bad and caused bearings to corrode and is loud. Customer declined repair and will look at replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18GKXFW01
Near Eagan, MN 55121
Delton
Job Details: 06/22/2021
"Found that evaporator drain is frozen over. Defrosted drain tube and added heat probe, tested and now drains and no longer leaks into fridge. Refrigerator is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
LG RANGE- ELECTRIC
Model LRE30453ST/00
Near Eagan, MN 55123
Delton
Job Details: 06/22/2021
"Replaced bake element, tested and oven is heating and working good."
We serviced a
MAYTAG DRYER- GAS
Model MGDE500WV2
Near Eagan, MN 55123
Delton
Job Details: 06/22/2021
"Dryer is short cycling. Disconnected dryer vent, tested and dryer cycles heat correctly at right temperatures. I attach vent and heat only on for 15 seconds and shut off.Vent is clogged and will need to be cleaned. Dryer itself is heating and working good."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.229221
Near Eagan, MN 55123
Delton
Job Details: 06/22/2021
Found that not spinning and making grinding sound. Found that inner tub broke and dragged inner tub and scrapped plastic outer tub to where it is thin and looks like it will leak through.Inner tub: w10389328Outer tub: 63849 (NLA)Spin tube wp64208Clutch: 285785; saved tckt
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2
Near Maple Grove, MN 55311
Phillip
Job Details: 06/22/2021
The dryer was not heating at all. I found one of the wires from the thermal fuse to the cycle thermostat was burnt. I replaced the wire and made sure all the connections were tight. I cleaned the idler pulley and vacuumed up the lint inside.
We serviced a
GE REFRIGERATOR
Model GYE22HMKLES
Near Maple Grove, MN 55311
Seth
Job Details: 06/22/2021
Customer complaints that when the condenser fan runs there is a horrible smell. Upon arrival and inspection I found a decomposed mouse in the condenser tray. I flushed it with 5 gallons water followed it by steaming it and finished with bleach water. Customer is happy with the smell as I left. Fridge no longer smells.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE715H0ES0
Near Rogers, MN 55374
Phillip
Job Details: 06/22/2021
The range was unplugged when I arrived. I plugged it back in. It was acting normal. I put into service mode and checked for error codes. The only error code that was stored was the stuck keypad. I cleared the error codes. I ran the auto test and keyboard test every test passed and the oven is working on normal bake mode. I advised the customer it could be the touch pad if it happens again. The touch pad is part W10730777. I quoted 376 for the part and labor.
We serviced a
GE DRYER- GAS
Model GTD45GASJ0WS
Near Saint Michael, MN 55376
Phillip
Job Details: 06/22/2021
I replaced the timer and its working good. Timer knob WE01X24552
We serviced a
AMANA DRYER- ELECTRIC
Model NGD7500VW2
Near Otsego, MN 55301
Phillip
Job Details: 06/22/2021
"The idler pulley was not turning so the belt had cut into it and was stuck. The motor shaft was just spinning but not the spinning the belt. I replaced the idler pulley and belt. Its working good now. ; used 1 279640 (ROLLER), and 1 661570V (BELT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEW
Near Albertville, MN 55301
Phillip
Job Details: 06/22/2021
The ice maker would not cycle even when I jumped t and h. I replaced the ice maker and cycled it. It filled with water. Advised the customer to dump out the first batch of ice. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.268825
Near Minneapolis, MN 55412
Nate
Job Details: 06/22/2021
Doesnt fill. Jumps straight into agitate on every cycle. Has a bad ATC. W10184148
We serviced a
GE REFRIGERATOR
Model PSS26MGPABB
Near Osseo, MN 55311
Seth
Job Details: 06/22/2021
Customers complaint is water is leaking from the fridge. Upon a rival inspection I found two sources of water leaking the inlet valve was cracked and was leaking actively as well as the drain hose had fallen off and the rubber was cracked. I was able to repair the drain hose and replaced the valve. The fridge is now fixed.; used 1 WR57X10032 (FRIDGE WATER VALVE) from stock
We serviced a
LG WASHER FRONT LOA
Model WM2450HRA
Near Minneapolis, MN 55419
Nate
Job Details: 06/22/2021
"I put on a speed wash. It spins great. Bearing is good. Ran all the way through the wash with towels in it and it ran perfectly. Put in test mode, no errors, and each component worked great including drain pump. Complaint is that twice in a row the customer had some standing water in the washer when the wash was done.I asked them how much of the HE detergent they put in the dispenser and they said they fill it up to the normal line. I told them thats too much. Im wondering if it possibly over sudzed and then left water in the bottom of the tub? I cant find anything failing on it. Runs and sounds great.Nothing to fix here."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EJSB0
Near Minneapolis, MN 55426
Nate
Job Details: 06/22/2021
"Refrigerator has two issues going on. The first is that the evaporator drain is frozen over which is causing water to come down from the pan and leak onto the floor in front of the refrigerator. I defrosted the drain hole and it drains great now. Before it was totally iced over. The second issue is that condensation is coming through an area on the back of the refrigerator where the insulation is breaking down. Customer has lost a lot of food in the past with prior fridge issues. They asked that I notify AHS about the spot on the back with mineral deposits coming through. ; O-emld tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 795.76203.901
Near Minneapolis, MN 55416
Nate
Job Details: 06/22/2021
"Has a bad icemaker. Replaced icemaker and its cycles better now. The old icemaker over filled with water which was causing a giant block of ice and then water was spilling everywhere. pckd up 1 AEQ72909602 (Icemaker)"
We serviced a
WHIRLPOOL DRYER- GAS
Model WED8300SW2
Near Plymouth, MN 55446
Nate
Job Details: 06/22/2021
"Clothes not getting dried in first cycle. Ran the dryer for 45 minutes and with the vent disconnected it ran out 186? at the most, and with the vent connected it consistently got up to 216?. I could not check airflow outside because the vent was two stories off the ground but the airflow coming out of the back of the dryer was 24.5 mph. Explain to customer that the vents need to be cleaned. Dryer is running great. Told him if he would like he could disconnect the vent behind the dryer to see for himself how much quicker the clothes dry."
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLAA
Near Elk River, MN 55330
Matt
Job Details: 06/22/2021
"Customer complaint is, making loud squeaking noise AT START UP- THINKS ITS A BEARING- NOISE FADES & RETURNS. Inspected and tested. Found the heating element is burnt out, the front and rear bearing are wore out. Needs new bearings, glides and heating element. Parts on order. Customer requested return trip for the 28th. ; ordrd 1 WE3X77 (Front bearing) and 1 WE11X103 (Heater assembly) and 3 WE3X87 (Glides)s and 1 WE3X75 (Rear bearing)"
We serviced a
GE RANGE- ELECTRIC
Model JBP73W0L3WW
Near Big Lake, MN 55309
Matt
Job Details: 06/22/2021
"Customer complaint is, BURNERS WK OK- Oven STARTED SPARKING BOTTOM COIL HAS A CRACK IN IT. Inspected and found the bake element is burnt out. Needs a new bake element. Installed new bake element and tested. Oven is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA03
Near Becker, MN 55308
Matt
Job Details: 06/22/2021
"Customer complaint is, POWERS UP ERROR CODE LC, PUMP IS RUNNING, CUST PULLED OUT UNIT FOUND NO OUTSIDE LEAKS. Inspected and tested dishwasher. Found the pan underneath was dry, but looked like there had been water in it. Ran dishwasher for a half hour and never saw it leak. Also there was a mouse nest underneath the dishwasher. Dishwasher is working great for me."
We serviced a
GE WASHER TOP LOAD
Model GTWN2800D1WW
Near Big Lake, MN 55309
Matt
Job Details: 06/22/2021
"Customer complaint is, LOUD AT SPIN CYCLE- THEN GETS LOUD LIKE A Bearing going out. Inspected and tested. Washer tub seal is leaking and its really loud when its spinning. Bearing has failed. Angie please submit for replacement helper."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Big Lake, MN 55309
Matt
Job Details: 06/22/2021
"Customer complaint is, FRIDGE KEEPS FREEZING UP INSIDE OF IT AND QUITS COOLING. Inspected and tested refrigerator. FF evaporator was frosted over perfectly. Everything tested good in service diagnostic mode. Found that the FF temperature was set at 33F. Set temperature to the recommended setting 37F. Refrigerator is working great for me."
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1CC
Near Plymouth, MN 55446
Seth
Job Details: 06/22/2021
I replaced the leaking gasket and cleaned the pressure hose. The washer is now fixed.
We serviced a
GE DISHWASHER
Model GDWF160V40SS
Near Minneapolis, MN 55441
Seth
Job Details: 06/22/2021
I replace the field circulation pump and found a leaking in Labelle. Replacing the valve and tested the dishwasher. Please mail the invoice to the customers home address.; used 1 WD15X10014 (VALVE) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Minneapolis, MN 55426
Seth
Job Details: 06/22/2021
I replaced the failed bearing kit. The washer is now fixed.
We serviced a
MAYTAG DISHWASHER
Model MDB494SDM3
Near Long Lake, MN 55356
Seth
Job Details: 06/22/2021
Customers complaint with her dishwasher is there a is a film left on the dishes and inside the dishwasher. Upon arrival and inspection I found the customer does not have a working water softener. Her water was extremely hard and there was heavy depositing. The customer was not using rent it either. I gave her a sample of rinse aid and put it in the machine and adjusted the dispenser. I recommended she use a citric acid base cleaner monthly until she gets a working softener.
We serviced a
KENMORE WASHER TOP LOAD
Model 11092281100
Near Chaska, MN 55318
Paul
Job Details: 06/22/2021
"Complaint was unit only 2 times left 1-2 feet of water in tub. Tested the clutch no failure there, tested transmission no issue there. Replaced lid switch because housing was coming apart. Ultimately never saw it fail.."
We serviced a
KENMORE REFRIGERATOR
Model 40141003010
Near Victoria, MN 55386
Paul
Job Details: 06/22/2021
"Complaint was freezer warms up and then cools down. Dana please transfer to a sealed system tech with autho. ; O-emld tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GHDT168V00SS
Near Chanhassen, MN 55317
Paul
Job Details: 06/22/2021
"Complaint was unit making a noise, Unit functions as designed, small noise not covered. This dishwasher is a noisy model. Unit functions great."
We serviced a
KENMORE DRYER- GAS
Model 110.730121
Near Eden Prairie, MN 55347
Paul
Job Details: 06/22/2021
Installed new gas valve and tested. Plumber or vent guy damaged floor when pushing unit back in. See picture
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF2A
Near Eden Prairie, MN 55347
Paul
Job Details: 06/22/2021
Complaint was unit getting PF and wont go away cant start cycle Ordered parts. ; ordrd 1 5304496526 (UI) and 1 5304504782 (Main board)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model ATF6000FS2
Near Minneapolis, MN 55430
Nate
Job Details: 06/22/2021
Washer doesnt progress. Has two issues. One is that it needs a new drain pump. The other is that the bearing is starting to detach from tub. It cant drain any water. Impeller is broken. And tub has play tonight. Washer is no longer usable.
We serviced a
WHIRLPOOL DRYER- GAS
Model LG5651XMW0
Near Elk River, MN 55330
Matt
Job Details: 06/21/2021
"Customer complaint is, loud thumping sound. Inspected and tested dryer. Found the rollers have failed. Installed two new rollers and tested. Dryer sounds great now. Dryer is now fixed. ; used 1 349241T (ROLLER KIT) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HWJ
Near Elk River, MN 55330
Matt
Job Details: 06/21/2021
"Customer complaint is, ICE BUILD UP AND LEAKING. Inspected and found the evaporator drain was plugged causing the water to drain onto the floor of the freezer and freezing and leaking out the door. Defrosted drain and tested. Drain is draining great. Refrigerator is now fixed."
We serviced a
HOTPOINT WASHER TOP LOAD
Model HTWP1400F1WW
Near Elk River, MN 55330
Phillip
Job Details: 06/21/2021
I replaced the timer. Tested several times and it tested good.
We serviced a
AMANA RANGE- GAS
Model ARG7800SS
Near Maple Grove, MN 55369
Phillip
Job Details: 06/21/2021
The bake ignitor was weak and bad. I replaced the bake ignitor. The oven is heating up to 350 with no problems. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model RF220NCTASR
Near Minneapolis, MN 55409
Nate
Job Details: 06/21/2021
"Installed new left door."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGUS2645LF6A
Near Eagan, MN 55122
Phil
Job Details: 06/21/2021
The water has turned on by itself on 2 occassions. It appears there is a problem with the switch for the paddle getting corroded. There have been other instances of this happening on this model. It takes a 3/16' micro switch. The switch worked OK but needs to be checked out further. (by FW)
We serviced a
GE RANGE- GAS
Model CGS990SET2SS
Near Minneapolis, MN 55419
Nate
Job Details: 06/21/2021
Oven and lower oven gets to 250 and then it short saw it. Found a damaged deflector pan and bowed igniter. GE confirmed that is a common issue that causes this issue.. Coming back Friday or call the customer if I receive the parts sooner.; ordrd 1 WB13X25262 (Ignitor) and 1 WB63X25413 (Deflector) and 1 WB35X37972 (Deflector pan)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Minneapolis, MN 55422
Nate
Job Details: 06/21/2021
"Wash growls when it runs. Growling much louder than it should. I checked the drain pump and I checked everything else and the growling was coming from the circulation pump motor. I replaced it with a customer there, ran it, and it circulated much better and sounded much better. Ran it a second time and the customers husband and I heard a very quiet growl but he mentioned it was much quieter than it used to be. Everything is running great now.; used 1 w11084656 (MOTOR) from stock"
We serviced a
GE WASHER TOP LOAD
Model WCSR2090G8WW
Near Otsego, MN 55330
Matt
Job Details: 06/21/2021
"Customer complaint is, FILLED AND THEN DID NOTHING AND NOW IT WON'T TURN ON. Inspected and tested washer. Found the GFCI was tripped. Reset GFCI and tested washer. It filled, agitated, drained and spun out three times and was working great. Washer is operating normal for me."
We serviced a
GE REFRIGERATOR
Model PFE28RSHDSS
Near Plymouth, MN 55442
Seth
Job Details: 06/21/2021
Customers complaint with the fridge is that it leaks water. Upon arrival and inspection I found an excessive amount of water damage to the floor see pictures. The bottom tray was full of water and the defrost drain was blocked there was a large glob of an unknown substance in the valve. I cleaned out the valve and rear installed. The fridge evaporator drain in the freezer is now working as designed. please call and collect.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMC308KSS02
Near Maple Grove, MN 55311
Seth
Job Details: 06/21/2021
Customers complaint is the outer door glass broke when trying to tighten the handle. Upon arrival and inspection I found that the door glass is shattered. I re-ordered the correct piece of glass and came and installed. Are used mild removable thread locker on the four bolts that hold the handle to the glass just to keep it secure overtime. I tested by getting up to 300?F to insure that tempered glass would not shatter the first time through. The wall oven is now fixed; ordrd 1 W10401225 (Door glass)
We serviced a
KITCHENAID DRYER- GAS
Model 110.777851
Near Minneapolis, MN 55427
Nate
Job Details: 06/21/2021
"Not running. Found a broken belt. Replaced, vacuumed, oiled rollers and pully, runs great now.; used 1 341241 (BELT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6KR5JSB6
Near Minneapolis, MN 55406
Delton
Job Details: 06/21/2021
"Replaced defrost control board, tested and refrigerator is cooling and working good."
We serviced a
LG REFRIGERATOR
Model LTC20380ST/00
Near Minneapolis, MN 55423
Delton
Job Details: 06/21/2021
Tested ice maker and only fills 2-3 cubes worth. Checked water line and water line has low water pressure to the fridge. Water valve underneath sink would need to be replaced. Would need plumber to do that.
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Minneapolis, MN 55438
Delton
Job Details: 06/21/2021
"Customer says clothes are wet after spin cycle. Also washer stinks. I checked filter and only some hair. Ran test of towels and washer, fills, agitates, drain and spins. Washer is working good as Im here. About the smell, i informed customer of good practices (tub clean, leave door, disposal open) to clean out tub and musty smell that plague front load washer,Mechanically, washer is working good as Im here."
We serviced a
KENMORE WASHER FRONT LOA
Model 110.450814
Near Burnsville, MN 55306
Delton
Job Details: 06/21/2021
Washer fills in tub even when not in use. Must be bad water valve not fully closing. Ordering part and rescheduling.; ordrd 1 Wp8182862 (Water valve)