We serviced a
FRIGIDAIRE RANGE
Model FFFEF3043LSK
Near Eden Prairie, MN 55347
Adam
Job Details: 09/07/2023
Unit wont bake or broil. Tested and both aren't working. Pulled oven out and removed board. Inspected board and found the relay is bad. Installed new relay then tested unit.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Waconia, MN 55387
Adam
Job Details: 09/07/2023
Installed top oven bake igniter from last diagnosis. Once installed tested and unit is now working properly
We serviced a
BLOMBERG++ DISHWASHER
Model DWS51502SS
Near Minneapolis, MN 55401
Nate
Job Details: 09/07/2023
"Dishwasher giving an E1 error. Pulled dishwasher out because drain pump keeps running. Basin underneath full of water. Sucked out water with wet vac, then finished drying with paper towels. Ran dishwasher, no leaks. Dishwasher runs great now. No leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR
Near Minneapolis, MN 55403
Nate
Job Details: 09/07/2023
"Stopped making ice. Replaced the bad Icemaker. Cycled it, it did a complete cycle and filled. Temps are currently zero and 34, all fans running."
We serviced a
FRIGIDAIRE WASHER
Model FAFW4011LW0
Near St. Cloud, MN 56303
Matt
Job Details: 09/07/2023
"Customer complaint is, PAUSES IN THE CYCLE AND CANT DO ANYTHING WITH IT. Inspected and tested. When I try and start it, it just pauses within a few seconds. Theres a stored E9F error. I put washer into diagnostic test and nothing will turn on and its giving a E41 error. This is a open door switch. I installed new door switch and tested. Everything is working perfectly now. Customer approved repairs. Washer is now fixed.
We serviced a
BEKO DISHWASHER
Model DUT25401X
Near Roseville, MN 55113
Nate
Job Details: 09/07/2023
Replaced cracked and broken fascia. Also mounted dishwasher to cabinets since it was tipping forward. Works great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Elk River, MN 55330
Matt
Job Details: 09/06/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found dishwasher was full of water. Removed drain hose from garbage disposal and found the plug was still in the garbage disposal. Removed plug and tested. Dishwasher is now draining, but garbage disposal is backing up. I tried turning on the garbage disposal and its just humming. I found a white piece of plastic in the garbage disposal. Removed and now garbage disposal is working and dishwasher is running and draining great. Theres a chattering coming from the drain pump when its running. I removed drain pump and found a piece of plastic. Removed plastic, reassembled and tested again. Also the dishwasher handle was really loose. I tightened it up. Dishwasher is now fixed. Please bill customer. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, MN 55428
Phillip
Job Details: 09/06/2023
The issue is the wash plate spins when it should be spinning and the basket does not move. The hub is stripped. I cannot get the wash plate off unless I break it and cut it out. Im ordering the wash plate and hub assy. ; ordrd 1 W10752283 (Impeller) and 1 W10528947 (Tub)
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Blaine, MN 55449
Phillip
Job Details: 09/06/2023
"The customer accidentally left the front right burner on over night, now it does not work. I removed the top and found the front right burner ribbon is broken. I needs the front right burner. Im ordering the part from Dey. ; ordrd 1 W11047722 (BURNER 10)"
We serviced a
GE RANGE
Model JGSP28SEN3SS
Near Plymouth, MN 55446
Adam
Job Details: 09/06/2023
Unit not igniting the left front two burners found the unit has a lot of old baked on grease. Tenants are only a few months this is from the old tenants and using lots of grease to cook with. Found everything just caked. Cleaned as much as I can but the two front igniters are junked. Also the switch on the left front doesnt work will need the switches. Also the burner itself is so caked tried degreaser but no luck will need the two from burner heads 2 Igniter WB13K10014Switches WB18T103432 Burner head WB16T10046 ; ordrd 2 WB13K10014 (Igniter)s and 1 WB18T10343 (Switches) and 1 WB16T10046 (Burner head)
We serviced a
GE DRYER
Model NONE
Near Waconia, MN 55387
Adam
Job Details: 09/06/2023
"Unit making loud noise during tumbling. Removed the front of the unit and found the front bearing glide busted and bottom air duct. Quoted customer for replacing the parts and we will clean up the dryer when we are in there. Customer approved ordered parts and reschedule Bottom air duct WE14X25080Front glide ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WE49X20697 (BEARING ARM - DRUM TOP FRONT W/FELTS) and 1 WE14X25080 (BEARING ARM - DRUM TOP FRONT W/FELTS)"
We serviced a
HISENSE REFRIGERATOR
Model n/a
Near Coon Rapids, MN 55433
Phillip
Job Details: 09/06/2023
"Customer was a no show and did not answer the phone. I tried calling 2 times and Jared tried calling. I also sent a text that I was on my way. I tried knocking on the back door and I knocked on the front door that is covered with a pop machine door skin. ; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG WASHER
Model WA54M8750AW/A4
Near Minneapolis, MN 55423
Delton
Job Details: 09/06/2023
"Replaced drain pump, tested rinse and spin and washer now fills, agitates, drains and spins. Washer is working good.Note: i did find that now the washer is draining the wash tub doesnt drain fast and backs up, needs plumber (see picture)Office; please process payment.; saved tckt , states that autho needed"
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2080
Near Minneapolis, MN 55410
Nate
Job Details: 09/06/2023
"Issue isnt rattling. Issue is frost forming on evaporator cover and Icemaker not working. I called Liebherr, theres a service bulletin for this issue. To confirm if this is the issue, we put it into test mode and the sensor thinks its -42 in the freezer. The remedy is a new temp sensor, and a bracket for the sensor, and then to relocate the sensor 6 from upper right corner of evaporator. They said that should also fix Icemaker issue. 959020602 is sensor and bracket is 743922101. Can someone order both and reschedule customer? Techline said new sensor has to be spliced in. Drawers taken out. Please allow 2 time slots for this. ; O-emld tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS4
Near Saint Paul, MN 55106
Delton
Job Details: 09/06/2023
Ran diagnostics test and noticed the water didnt sound like it was sloshing. Found that both upper and lower spray arms were not locked in and not spinning. Also found that the soap cascade ultimate has too much suds and would over flow overflow cap and drip underneath dishwasher. The combination of water being diverted incorrectly due to spray arms not being locked in place and the brand of dishwasher detergent was causing the slight leak. I locked spray arms in place and is rotating normally and to use finish dishwasher detergent as it has less suds. I ran dishwasher for over 30 minutes and no leaks. Customer will use dishwasher as normal and call back if problem is still happening.
We serviced a
WHIRLPOOL WASHER
Model WFW97HEDW0
Near Otsego, MN 55330
Matt
Job Details: 09/06/2023
"Customer complaint is, FRONT LOAD UNPLUG TO RESET, WHEN PLUGGED IN KEEPS SAYING ERROR F03 E01. Inspected and tested. Found the washer is giving a F03E01 error every time I start it. I disconnected the pressure sensor and still got the error. Sucked the water out of the washer and removed drain pump and found the impeller is broken. Needs a new drain pump. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed.
We serviced a
GE WASHER STACKED++
Model GFWN1600J1WW
Near Minneapolis, MN 55404
Nate
Job Details: 09/06/2023
Replaced bad water valve. It doesnt leak anymore. Found the vent coming out of the ceiling was all detached so I got the vent all put back together. It must have gotten disconnected when maintenance pulled the washer and dryer out. Ran the washer and dryer. Both run well.
We serviced a
LG WASHER STACKED++
Model WM3050CW
Near Elk River, MN 55330
Matt
Job Details: 09/06/2023
"Customer complaint is, WASHER IS NOT COMPLETING CYCLE OR DRAINING. SHOWS AN OE MESSAGE HALF-WAY THROUGH CYCLE AND STOPS. Inspected and tested. Found the drain pump impeller is broken. Customer approved repairs. Removed dryer from washer and installed new drain pump and tested. Washer is working and draining great. Washer is now fixed.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Saint Michael, MN 55376
Phillip
Job Details: 09/06/2023
"The new sensor tested the same as the old sensor. I replaced the main control board and that fixed the problem. Now the washer will run completely through the test cycle.
We serviced a
SAMSUNG DRYER
Model DV395ETPASU/A1
Near Rogers, MN 55374
Phillip
Job Details: 09/06/2023
The dryer would not heat at all. I took the dryer apart and tested the heater. The heater coil was bad. I quoted for the repair then replaced the heating element assembly. The dryer is heating up good now.
We serviced a
MAYTAG WASHER
Model MVWB950YW1
Near Saint Paul, MN 55116
Nate
Job Details: 09/06/2023
"Replaced extremely rusty bearing shaft assembly and water valve. Ran on a rinse and spin and also in test mode. Everything works great now. Shakes much less and sounds better. Both hot and cold work now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Elk River, MN 55330
Matt
Job Details: 09/06/2023
"Customer complaint is, BEEPING 6X. Customer is hearing a pulsing noise from inside the refrigerator and then the display flashes and shuts everything down. Customer had refrigerator unplugged over night even though its full of food and just plugged it in before I got here. Inspected and tested. The evaporator fan is pulsing and randomly the display goes dead and then flashes like when its powering on. I disconnected fan at the board and the noise goes away. I put refrigerator into diagnostics and turned the evaporator fan on and its pulsing. I disconnected damper at the board and fan is still pulsing and its the only thing on. Customer approved repairs. Installed new evaporator fan motor and tested. No more pulsing. Refrigerator is now fixed."
We serviced a
WHIRLPOOL WASHER
Model MISSING
Near Crystal, MN 55428
Phillip
Job Details: 09/06/2023
The model number is worn away. The washer would not go into a spin. I found the lid switch was faulty. I jumped the switch and now its working. I quoted for the switch. I replaced the lid switch and tested the washer. Its working good. The agitator dogs are good too.
We serviced a
KENMORE WASHER
Model 110.21102012
Near Elk River, MN 55330
Matt
Job Details: 09/06/2023
"Customer complaint is, NOT WORKING. Inspected and tested. Found washer was full of clothes and water all the way to the top. It took me 30 minutes to drain the water and remove clothes. I removed drain pump and found a sock in it. Removed sock and tested. Washer is now draining and working great. Washer is now fixed."
We serviced a
FRIGIDAIRE RANGE
Model FPGF3081KFH
Near Saint Paul, MN 55104
Delton
Job Details: 09/06/2023
"Found that the igniter is weak and not turning on gas to heat oven. Customer approved estimate and to charge card on file. Replaced igniter, tested and oven preheated and is heating and working good.
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Saint Paul, MN 55116
Nate
Job Details: 09/06/2023
"Was squealing. Found a bad idler pully and worn down belt. Replaced both. Vacuumed out a lot of lint, and cleaned and oiled roller shafts. Showed customer how to clean down in lint trap area, and tested with a load of wet garments. Sounds great now.
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Ramsey, MN 55303
Matt
Job Details: 09/06/2023
"Customer complaint is, WON'T TURN ON. Inspected and tested. Found the door switch is broken. Customer approved repairs. Installed new door switch and tested. Dryer didnt start, so I messed with the plug at the wall and now its running. The vent is the flexible white plastic material. I showed the plug and vent issues to the customer and advised on replacing both. Dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LFC24770ST/03
Near Saint Paul, MN 55105
Delton
Job Details: 09/06/2023
"Found that there are two issues. First, the freezer door is not being pulled closed by the freezer door rail springs. They were somehow tripped and i was able to reset them and now door pulls shut. There is no rip in the seal. The rip the customer saw is normal and part of the gasket. The leaking is from the water line behind the refrigerator, the waterline was kinked and was leaking. Customer approved estimate to replace bad section of line but the fridge is so tight in the cabinet that there is a lot of heat that gets trapped and will cause the line to get brittle. I showed customer specs recommended from manufacture to keep compressor cooled off. I also recommended the copper waterline be installed by plumber if still enclosed in cabinet.No longer leaking from waterline. And freezer door is now being pulled shut and door is sealing. If problem keeps happening with door the freezer door rails will need to be replaced.
We serviced a
ASKO++ WASHER
Model 10771210
Near Minneapolis, MN 55408
Nate
Job Details: 09/06/2023
"Giving F1 error now. Drain error. I pulled out the dryer and disconnected the drain line and made sure that didnt have any blockage. Then I disconnected the internal drain line and blew through it and heard bubbles in the basin. So good air flow. Then used wet vac to suck all the water out of the basin via the internal drain line. Then pulled out filter and cleaned a ton more lint out of filter. Then cleaned out basin again. Ran it, it runs well and heats well. If for some reason we get the F1 error again, according to Asko it could only be a bad basin pump. I let the tenant know that."
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model NOTAVAILABLE
Near Saint Paul, MN 55102
Delton
Job Details: 09/06/2023
Replaced garbage disposal. Tested and now runs and no leaks. Garbage disposal is running and working good.
We serviced a
LG WASHER
Model wm4270hwa
Near Shoreview, MN 55126
Phillip
Job Details: 09/06/2023
The washer would not drain. The customer had the washer drained for me when I arrived. I started the washer and found the drain pump impeller is stripped. I quoted for the repair then replaced the drain pump. The washer is now working great and drains good.
We serviced a
LG RANGE
Model LDG4315ST/00
Near Shoreview, MN 55126
Phillip
Job Details: 09/06/2023
The customer said the lower oven makes a loud noise and flames shoot out. I found that when the lower oven starts the convection fan tried to start but does not spin. If I spin the fan blade then it starts but moves slow. The flames are wild because the fan is not running. It needs a fan motor.I replaced the convection fan motor only. The oven is now heating up faster and the convection fan is coming on and moving the air.
We serviced a
BOSCH DISHWASHER
Model SHEM78W55N/10
Near Minneapolis, MN 55410
Nate
Job Details: 09/06/2023
"Not draining. Found debris in air gap. Cleaned it out, filled and drained it three times. Drains awesome every time. Also let customer know they could bypass air gap if they wanted to."
We serviced a
GE DISHWASHER
Model GDF630PSMSSPI
Near Plymouth, MN 55441
Adam
Job Details: 09/06/2023
Unit dead. Verified complaint unit is dead. Unit is hard wired in. Turned breaker off and checked the connection at the junction box. Found connections good. Flipped breaker on and tested voltage nothing. Not getting power to the unit. Customer will need a electrician to repair and get voltage to the unit.
We serviced a
SAMSUNG WASHER
Model WA456DRHDWR/AA
Near Saint Paul, MN 55102
Delton
Job Details: 09/06/2023
This washer qualifies as part of the samsung washer recall. I showed customer the information and phone number to call to proceed with recall and recommended that they replace and not do the fix. Customer will do that.
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Chanhassen, MN 55317
Adam
Job Details: 09/06/2023
Installed mag from last diagnosis. Unit was not heating and sparking. Once installed tested. Unit is now heating and not arcing. Reassembled unit then reinstalled in the cabinet.
We serviced a
SAMSUNG RANGE
Model NX58H5650WS/AA
Near Minneapolis, MN 55417
Delton
Job Details: 09/06/2023
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven is heating and working good.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Minneapolis, MN 55419
Delton
Job Details: 09/06/2023
"Found that the igniter is open. Customer approved estimate. Replaced igniter, tested and bake now preheats and is working good. Broil also heats.
We serviced a
WHIRLPOOL FREEZER
Model UPRIGHT
Near Coon Rapids, MN 55433
Phillip
Job Details: 09/06/2023
The freezer evaporator is completely frosted over. I found the defrost thermostat is bad. I replaced the thermostat and defrosted the evaporator. Water is leaking from the freezer door. I advised the customer that should stop once the door freezes again.
We serviced a
KENMORE REFRIGERATOR
Model 79579433215
Near Chaska, MN 55318
Adam
Job Details: 09/06/2023
Installed new gasket. Once installed went over the unit with a little food grade grease and added a small amount to the new gasket. Then running my hand over and folds or kinks from shipping. Unit is sealing showed tenant the gasket and explained the grease and they can wipe it away in a few days if it bugs them once the seal has settled.
We serviced a
GE WALL OVEN++
Model JT5500SF3SS
Near Saint Michael, MN 55376
Phillip
Job Details: 09/05/2023
The customer said the ovens dont work and they have not used them in over a year. The breaker was off. I turned the power back on and tried both ovens. After a few minutes both ovens shut off and f96 was displayed. The fault is for the upper cooling fan not reaching speed. I put into test mode and tested each fan. Both fans do come on in test mode. I tried the ovens again and they started to heat and almost preheated but then the f96 popped up again. The oven will need the upper cooling fan and sensor board. Im ordering the parts from Dey. WB26X24020 cooling fan WB27T11463 cooling board sensor ; ordrd 1 WB27T11463 (COOLING FAN sensor board) and 1 WB26X24020 (COOLING FAN ASSM)
We serviced a
GE COOKTOP++
Model PP932S0M1SS
Near Albertville, MN 55301
Matt
Job Details: 09/05/2023
"Customer complaint is, ONE OF THE HEATING ELEMENTS NOT WORKING PROPERLY. Inspected and tested. Found the front right burner inner part of the element is not working. I disassembled cooktop and found the inner part of the element is burnt out. Cooktop needs a new front right element part number WB30X38930. Part on order. ; ordrd 1 WB30X38930 (Element)"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Eden Prairie, MN 55347
Adam
Job Details: 09/05/2023
Installed parts from last diagnosis. Installed new right handle and then installed 2 door shims. I removed the make shift ones that Warner installed. Leveled the door and feet. Its now in spec. Once finishing tested the door found the reed switch failed on the left door. Requesting both reed switches. Ordered from Marcone and rescheduled ; ordrd 2 5707440200 (Reed switch)s
We serviced a
ASKO++ DISHWASHER
Model DFI664XXL.U
Near Wayzata, MN 55391
Adam
Job Details: 09/05/2023
"Customers complaint hinge loose again and not shutting right. Sounds like this has been an issue for a while. Customer said last time they came the bolt was loose guy said he tightened it and came loose in a day. Verified complaint the screw for the hinge is loose. Pulled unit out alittle and tried to tighten the nut nothing really. Found there is nut missing. Looks like last time there were here it they tighten it just to the frame. Everything is now tweaked in the corner. Not sure if its even repairable. Good chance we do hinge bolt and nut and it will click or rub because everything is so tweaked I tried to put a nut on the bolt I had and I cant because its so bent where the nut goes I can get installed. Unit should be replaced or will need a day of bending and tweaking to make fit. ; snapped 3 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 09/05/2023
"The complaint is the fresh food section is not as cold as it should be so they have to put bags of ice in there cool it down. I removed all the bins in the refrigerator section and found the rear cover is completely iced up and I cannot remove it. I bypassed the door switch and put it into force freeze mode, and I am not hearing the fresh food fan come on. I do hear the freezer fan come on. I am ordering a defrost heater assembly and a fresh food fan motor to have. I advise them to have it unplugged on Thursday and with the doors open so I can fully defrost. when the cover is off, I can then test the fan and heater. ; ordrd 1 DA31-00146J (Fan motor) and 1 DA47-00322J (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNWFW001
Near Minneapolis, MN 55408
Nate
Job Details: 09/05/2023
"Compressor and fans running, but evaporator only has 10% frost on the top where it comes in. Sealed system issue. 14 year old fridge. Left message with owner. Someone may want to follow up to see if theyd like the sealed system fixed. I also asked the owner to call us if theyd like the sealed system fixed and an exact quote. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model D5436XLS
Near Apple Valley, MN 55124
Delton
Job Details: 09/05/2023
Dishwasher drain pump constantly running and getting F10 error. Also smells like something is burning. I could see faint smoke looks like coming from heater. Even when I removed any moisture from bottom drip pan and still getting error. I cant reach frost switch but appears it is always closed and running drain pump.Burning smell is coming from motor or heater. Heater is shorted and is constantly sending power to drain pump causing the burning smell and drain pump to never stop.Hard to diagnosis since the whole bottom has to split from tub to gain full access to those parts. Schedule 3 hours for repair have to fully discount and flip dishwasher to take off bottom to get to microswitch.Unless you know of a better way that im not seeing.Please find parts and quote customer. Drain pump many not be needed. But order just incase.Microswitch 700335; sensing device 700369; drain pump 700245; heater 429634; motor 700244; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA03
Near Minneapolis, MN 55431
Delton
Job Details: 09/05/2023
Ice maker not making ice. Found that it has the standard icing up in ice box issue. (See picture) I left message customer that this is a known issue and there is a fix kit. The office would call back and verify what parts are needed for this model and then give customer full estimate.; saved tckt
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Minneapolis, MN 55419
Delton
Job Details: 09/05/2023
"Customer said dryer is still squeaking intermittently. Customer shoed me video. As im here im not hearing but based on video one for the roller is squeaking and customer approved to replaced all 4. I informed him that we have to charge parts but no additional labor since we charged that last time.Replaced all 4 rollers, tested and no squeaks. Dryer is working good.; ordrd 4 De3001e (Roller)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Minneapolis, MN 55411
Nate
Job Details: 09/05/2023
Waited 20 minutes after arriving. Knocked a half dozen times and called and left vm message with both the owner and the tenant. No answer on any end. Please charge new trip charge if we are called to come back again. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mendota Heights, MN 55120
Delton
Job Details: 09/05/2023
Ran test mode and heater did not come on. Heater is open. Quoted customer for new heater and front roller. Customer approved estimate. I had parts on truck. Replaced roller and heating element. Tested and heater comes on and racks rolls out nicely. Dishwasher is working good.Office: Collect payment.; pckd up 1 WP8268645 (Wheel) and 1 W10518394 (Heating element)
We serviced a
KENMORE DRYER
Model 110.66002010
Near St. Cloud, MN 56303
Matt
Job Details: 09/05/2023
"Customer complaint is, SCREECHES. Inspected and tested. Found the idler pulley is seizing up and squealing and the belt is cracked. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Cut out the crushed part of the vent and reconnected. Tested and dryer sounds great. Airflow on outside of house is 20mph. Dryer is now fixed.
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Minneapolis, MN 55426
Adam
Job Details: 09/05/2023
Unit not heating but tumbles. Unit sounds great for tumbling wise. Removed the back cover and started test fuses and thermostats. Found a bad thermal fuse. Quoted then replaced. Once installed tested and unit is working properly. Reinstalled after cleaning behind the dryer with the customer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EB6
Near Shakopee, MN 55379
Adam
Job Details: 09/05/2023
Tenants complaint is not dispensing ice or water. Found the levers are stuck. Found that everything is siezed and needs to be completely replaced or disassembled and cleaned/repaired. I disassembled the whole dispenser and cleaned all components and lubed with food grade grease where needed. Also steamed the unit because of mold from food spillage. Once all rebuilt. Reinstalled tested all features unit is working great.
We serviced a
GE DISHWASHER
Model Ddt700ssn3ss
Near Saint Michael, MN 55376
Phillip
Job Details: 09/05/2023
The issue is the dishwasher leaks from the bottom of the door. I found the lower spray arm heat shields have fallen off and bottom of the lower spray arm is melted. There is a big hole in one side of the lower spray arm. So when it starts water is spraying towards the door and water is leaking out under the door. I checked for faults and any set or updates. I found no other issues with the dishwasher. The customer thinks maybe silverware had caught on and stopped the spray arm from spinning and then it was melted by the heating element. The customer will order the spray arm and replace it themselves. I did the firmware update.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Hopkins, MN 55343
Adam
Job Details: 09/05/2023
Installed inverter from last diagnosis from the bulletin for noise complaints on the compressor. Installed part then went through test mode and made sure everything was working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Minnetonka, MN 55345
Adam
Job Details: 09/05/2023
Installed new spray arm from last diagnosis. Once installed tested to make sure its spinning properly. Unit is now working properly
We serviced a
BOSCH WALL OVEN++
Model HBL5650UC/08
Near Plymouth, MN 55446
Nate
Job Details: 09/05/2023
"Replaced bad user interface board. Ran both ovens. Lower oven heated great. Customer said upper oven wasnt heating before it stopped working. I ran the oven on 350 for 10 minutes, and within 10 minutes it got up to 350. Everything works great."
We serviced a
GE DISHWASHER
Model GDF510PSJ0SS
Near Apple Valley, MN 55124
Delton
Job Details: 09/05/2023
Found that the dryer vent cap was loose and water would leak into vent inside door onto floor. I tightened vent cap and no leaks.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRS267ZAB8
Near Minnetonka, MN 55345
Nate
Job Details: 09/05/2023
"Replaced bad filter housing base. Existing filter is damaged too so it still leaks, I gave them the part number for the correct filter. They will order that filter.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Minneapolis, MN 55416
Nate
Job Details: 09/05/2023
"Washer has been getting out of balance. I put it through full test mode. Everything checked out good in test mode. I then put it on a rinse and spin with towels and found that it was odd balance, tipping to the left. I extended the left feed down all the way so its level now, and it spins much better without shaking."
We serviced a
LG WASHER
Model WT7305CV
Near Sartell, MN 56377
Matt
Job Details: 09/05/2023
"Customer complaint is, WONT SPIN. Customer said there was standing water in the washer and they had to bucket it out. Inspected and tested. The drain pump is chattering. I removed hose from drain pump and found 2 hair pins. Removed pins and tested. Washer is draining and spinning great. Washer is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHP7PT55UC/07
Near Minneapolis, MN 55446
Adam
Job Details: 09/05/2023
Installed dispenser from last diagnosis. Once installed tested with outer door skin in for leaks. Let unit run for 10 minutes and no leaks. Reassembled door. Tested again unit is working properly without any leaks.
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A3
Near Lakeville, MN 55044
Delton
Job Details: 09/05/2023
"Replaced thermistor and high limit, idler pulley was good. Tested and dryer now cycles heat normally and is working good."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Saint Paul, MN 55104
Nate
Job Details: 09/05/2023
"Latch doesnt stay latched. Went to the appliance store in Vadnais heights and picked up a new GE latch after getting approval from owner. Replaced latch, it works great now.
We serviced a
SAMSUNG RANGE
Model NX58H9500WS/AA
Near Minneapolis, MN 55417
Delton
Job Details: 09/05/2023
"Found that igniter is open and not heating up to turn on gas. Customer approved estimate. Replaced igniter, tested and bake preheated and oven is heating and working good.
We serviced a
GE REFRIGERATOR
Model PFSS2MIXASS
Near Maple Grove, MN 55369
Phillip
Job Details: 09/05/2023
I installed the new control board. The unit started but the compressor did not. I found the relay was bad. I installed a extra one I had in hand. The compressor started right up. Now its all cooling good.
We serviced a
KENMORE DRYER
Model DLG1502W
Near Maple Grove, MN 55369
Phillip
Job Details: 09/05/2023
Today I installed the new igniter. Now the dryer is heating up good. No other issues found.
We serviced a
KENMORE RANGE
Model 790.72402013
Near Minneapolis, MN 55445
Phillip
Job Details: 09/05/2023
The oven would not start to bake. I set it to bake and I got 0 volts to the igniter. I removed the board and flus the bake relay had a bad solder spot. I repaired the board and put it back in. I tested the bake and now it heats up.
We serviced a
ASKO++ WASHER
Model 10771210
Near Minneapolis, MN 55408
Nate
Job Details: 09/04/2023
"Dryer hasnt been drying clothes well. Taking multiple cycles. Found the filter packed with lint and hair. Used a hose to spray it out for 10 minutes until all the lint was cleared out. Took the cover off the fan, and cleaned lint out of there. Also cleaned and vacuumed out the area around the filter. Customer said that the washer hasnt been getting a lot of the water out of the clothes, they are sopping wet when they put the clothes into the dryer. We ran a towel on rinse and spin, then put it in the dryer and it dried well now that the filter and everything is cleaned out."
We serviced a
MAYTAG MICROWAVE
Model MMV1175J200
Near Minneapolis, MN 55439
Nate
Job Details: 09/04/2023
"Microwave fan running very loud. Took down microwave and found debris from the roof in the fan area. Cleaned it out, runs nice and quiet now. Then we found out they recently had their roof redone and that was when the noise started."
We serviced a
GE DISHWASHER
Model PDW9700J10ll
Near Hopkins, MN 55305
Nate
Job Details: 09/04/2023
"Dishwasher was dead, we found a bad thermal fuse on the main PCB. Replaced fuse, runs great now.
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Plymouth, MN 55447
Nate
Job Details: 09/04/2023
"Dryer squealing and rumbling. Found 3 bad support rollers and a seized up idler pully. Also found a frayed belt. Quoted for kit. The kit was missing the pully so we used a pully from stock but didnt charge extra for that..
We serviced a
LG WASHER
Model WT1101C
Near Dayton, MN 55327
Phillip
Job Details: 09/04/2023
"The complaint was the washer would not drain and so then it was off balance and would not spin. I started the drain pump, I tried to pump but was not about to. I took the drain pump out and found a small nail in the pump. I removed the nail and tried it again . Now its all working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eden Prairie, MN 55346
Adam
Job Details: 09/04/2023
Installed all parts from last diagnosis. Once installed tested for 15 minutes and filled and drained multiple times to make sure all components are working correctly and no leaks. Reinstalled back to same location as before.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Big Lake, MN 55309
Matt
Job Details: 09/04/2023
"Customer complaint is, LEAKING. Inspected and tested. Found the brass elbow on the valve was cracked and leaking. Installed new elbow and tested. No more leaks. Dishwasher is now fixed.
We serviced a
GE REFRIGERATOR
Model GFSF2HCYCBB
Near Monticello, MN 55362
Matt
Job Details: 09/04/2023
"Customer complaint is, THINKS DAMPER IS BAD OR FAN. Inspected and tested. The evaporator fan wasnt running. I replaced it with a new one and still not working. The main board has failed and is not turning the fan on. Customer approved repairs. Installed new main board and tested. Fan is now working and circulating cold air to the FF compartment. Refrigerator is now fixed."
We serviced a
ASKO++ WASHER
Model n/a
Near Excelsior, MN 55331
Adam
Job Details: 09/04/2023
undefined; states that autho needed
We serviced a
LG REFRIGERATOR
Model LRFDS3016S/00
Near Saint Michael, MN 55376
Phillip
Job Details: 09/04/2023
"The customer said that at times the craft ice bucket fill with water and now makes a loud noise that it never made before. Per Jared it needs the ice maker and control board. Temps are good in both section. Fresh food is 37 and freezer is 0. EBR88309719 control board AEQ73449909 craft ice maker ; snapped 3 QuickPics, states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 253.56943601
Near Rogers, MN 55374
Phillip
Job Details: 09/04/2023
"The customer said the refrigerator light bulb burnt out. I have no bulb to test and I was not sent with a bulb. The customer had a light bulb but its to big to fit. I removed the control assembly so I could pull it down and install a light bulb. The light bulb comes on and when I close the light switch it goes off. At some point the door mag have been left ajar and the light was on for a while. The bulb had melted the line around it very bad. I added pics. For now I added some foil tape to cover the whole but the liner is so bubbled a new bulb may hit the liner. When the refrigerator door opens it pops. It needs new door cams. I do not carry the right cams. Please submit and see whats covered. Refrigerator lower bracket 5303918455; snapped 4 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Waconia, MN 55387
Adam
Job Details: 09/04/2023
Installed new board from last diagnosis. Tested and bottom igniter started glowing and lite. The top needs new igniter. Go to replace with truck stock and mine is broken. Will return on Thursday with new igniter; schdld next appmnt for 9/7 THU !
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Minneapolis, MN 55428
Phillip
Job Details: 09/04/2023
The complaint from the tenant is the washer does not drain the water out all the time. She said it was a little better since last visit. When I got into the basement I found some water under the washer and water around the furnace that in front of the washer. I think this basement has a issue and that water and moisture is affecting the washer. I checked for error codes and the most recent is for out of balance. I cleared the fault codes and did a calibration. On my last visit the washer was not shifting so it would not shift into a spin. I replaced the shifter and then it would shift and go into a spin cycle. Today I started a cycle empty and waited until it started to washer. I then stopped the washer and added 4-5 heavy towels. I ran a rinse and spin cycle. One of the water seems to coming from the washer. I let the washer fill and then agitate. It sounded funny so I looked underneath. I could see the belt guard is sitting on the ground. I lifted the lid and found the whole tub was sitting to low and its on the ground on the ground. It looks like the suspension rods are bad and all 4 need to be replaced. I called the owner and gave a update. I gave the quote for replacing the rods. He accepted for now but may replace the washer. ; ordrd 1 W11217817 (SUSPENSION ROD (SET))
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS0
Near Osseo, MN 55311
Phillip
Job Details: 09/04/2023
Moisture is building up on the top ceiling of the freezer in front of the freezer gasket. I appears that the freezer gasket is not sealing tight. The gaskets are good. They are not dry or cracked and they are not pulling away. I put some clear grease on the freezer door gasket so it seals a little better. I found the whole unit is flat and doors are not closing fast. I raised the front legs so the doors close faster and doors stay closed tighter. The bottom crisper drawer rub on the crisper pan when they slide in and out. I found the bottom pan is bowing down and is moved against one side. We removed all the food off the shelf and then I centered the shelf. The drawers for now slide in and out better. I advised the customer that the weight of the food can cause the shelf to sag and this could happen again. I said I can submit for a new crisper pan shelf. One of the drawers corners is broken. I said I can also submit a request for new drawers. Please submit for approval and then contact the customer with update. Crisper pan 240364787Foil tape 5303918733Ferrule A04520001Crisper pan drawers 240337103 need 2 ; O-SMS tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details: 09/04/2023
"Customer complaint is, INCH OF DIRTY WATER AT THE BOTTOM, TRIED CLEANING THE SUMP. Inspected and tested. Found the air gap was plugged on the counter. I bypassed air gap and hooked directly up to drain pipe. Tested dishwasher and its draining great. Dishwasher is now fixed. Please bill customer $178.95; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Matt
Job Details: 09/04/2023
"Customer complaint is, TOP SHELF ADJUSTERS are broken. Installed new top rack adjuster assembly kit and tested. Dishwasher is now fixed."
We serviced a
ASKO++ DISHWASHER
Model 107553486
Near Minneapolis, MN 55422
Nate
Job Details: 09/04/2023
"Replaced bad water valve, now it isnt filling the dishwasher when its not running. Runs great now."
We serviced a
GE DRYER
Model GTDP180GD0WW
Near Waconia, MN 55387
Adam
Job Details: 09/04/2023
Installed timer and knob from last diagnosis. Once installed tested and its working properly. Also did a maintenance check and clean up. I oiled up the back bearing. All slides on the front still look good and have some more usage left.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS2
Near Saint Michael, MN 55376
Phillip
Job Details: 09/04/2023
The customer said the oven takes a long time to preheat and and bake. I started the oven on bake and the oven bake ignitor started glow. I took a amp of the bake ignitor while it started glow. The amp draw of the ignitor was drawing 2.6 amps and it should be over 3 amps. I replaced the bad bake ignitor. I tested the oven and now its heating up fast and will bake better.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Medina, MN 55340
Adam
Job Details: 08/31/2023
Installed transmission from last diagnosis. Once installed, recalibrated the unit then tested unit multiple times. Unit is operating properly with out leaks.
We serviced a
VIKING++ REFRIGERATOR
Model VCFF036FF
Near Long Lake, MN 55356
Adam
Job Details: 08/31/2023
Installed valve from last diagnosis. Tested unit multiple times for leaks valve is working correctly and no leaks. Customer had freezer at warmest setting. I recommend to keep at 0 to help produce ice.
We serviced a
SAMSUNG DRYER
Model DV45K6500EV / A3
Near Loretto, MN 55357
Phillip
Job Details: 08/31/2023
The noise sounded like a bad bearing. I found the 2 rear rollers are bad. The right roller has actually come off the shaft. I replaced the 2 rear rollers with the new bearing style rollers.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA
Near Big Lake, MN 55309
Matt
Job Details: 08/31/2023
"Customer complaint is, THE FAN IS MAKING A LOT OF NOISE. IT STOPS WHEN WE OPEN THE DOOR AND THE FAN TURNS OFF. Inspected and tested. FF compartment is 44F and freezer is 0F. Theres water on the floor of the FF compartment. I removed the FF evaporator cover and theres ice across the top of the evaporator and around the fan and the drain is frozen over. Also the defrost sensor tested bad. Customer approved repairs. Defrosted FF evaporator and drain. Installed new defrost sensor and drain kit. Tested and refrigerator sounds great and defrost drain is now open and draining. Refrigerator is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKB01
Near Osseo, MN 55311
Phillip
Job Details: 08/31/2023
The fridges was on and the fans were running but the compressor was not able to start. I found the relay was bad. I installed the new PRo41 relay. The compressor started right up and its cooling down. I advised they wait 6 hours for it to cool down.
We serviced a
BOSCH DISHWASHER
Model SHX55R55UC/64
Near Eden Prairie, MN 55346
Adam
Job Details: 08/31/2023
Tenants complaint mold and smells. Sounds like this unit was vacant for months. Customer said she has wiped it down and has tried vinegar. The mold Oder is strong when the door is open. Removed the filter and its all sticky and stuck together. Scrubbed the filter sump arms dishwasher tub and anything possible. Now unit is the cleanest its going to get. The filter had mold so thats where the smell is from. Told customer to get some dishwasher cleaners and run it through to help with smell and keep the door open to air out.
We serviced a
GE DISHWASHER
Model GDT605PMM0ES
Near Plymouth, MN 55442
Phillip
Job Details: 08/31/2023
The dishwasher now would not drain. I found water was plugged up in the air gap hoses. I completely bypassed the air gap. I ran the dishwasher and drained it and its draining good now. I also did the firmware update .
We serviced a
KENMORE WASHER
Model 110.25132410
Near Saint Paul, MN 55106
Delton
Job Details: 08/31/2023
"Replaced motor, tested and all functions are working good. Washer fills, agitates, drains and spins. Washer is working good."
We serviced a
SAMSUNG DRYER
Model DV45K6200GW/A3
Near Minneapolis, MN 55408
Nate
Job Details: 08/31/2023
"Not running. Found a bad idler pully and rollers stuck. Cleaned and oiled rollers, vacuumed dryer, replaced pully, attached vent that wasnt attached. Runs and heats great now. Had to uninstall counter top over dryer. Reinstalled it.
We serviced a
KENMORE WASHER
Model 110.22622100
Near Minneapolis, MN 55410
Nate
Job Details: 08/31/2023
"Not draining. Found a bad lid switch. Replaced the switch, and now it fills, agitates and drains great.
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near St. Louis Park, MN 55416
Nate
Job Details: 08/31/2023
"Oven automatically comes on when you plug in the range. Found a shorted bake ignitor. Told customer that it looks like it needs a new ignitor, and if it didnt fix it, no charge for the ignitor. It didnt fix it. Then found a bad relay on the board (k4). Quoted for board repair. Soldered new relay on the board. Works great now.
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Blaine, MN 55449
Phillip
Job Details: 08/31/2023
The user interface is dead. I replaced the user interface panel and now its all working properly.