We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Ramsey, Minnesota 55303
Phillip
Job Details:
11/17/2021
The refrigerator is not cooling in both sections now. The customer said it was a slow decline. I found all the fans in the compressor are running the compressor is not very warm and the lines coming off of it are room temperature. It has a seal system leak advise the customer they need to buy a new refrigerator.
We serviced a
JENN-AIR RANGE- GAS
Model JDS1450DS0
Near Plymouth, Minnesota 55447
Phillip
Job Details:
11/17/2021
"The key pad was shorted. I replaced the touch pad but still not working. Then I replaced the board and still not working, so I replaced key pad. The touch pad came with a key pad. I tried the one that came with the touch pad first but it ended up needing the new cable ribbon that was ordered. All parts are installed. Its working good now."
We serviced a
FISHER PAYKEL DISHWASHER
Model DS6031-88264
Near Wayzata, Minnesota 55391
Phillip
Job Details:
11/17/2021
"The drain pump runs continuously, the drain error a water sensing error come up on the display. There is water on the bottom of the unit. I would like to order the drain pump motor, the sensor and control. I put into diagnostics but it will not run any test. It just keeps beeping. I was unable to locate the parts. Please research and contact the customer. 528042 pump 528602RP hall sensor 528397USP control board ; snapped 1 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER FRONT LOA
Model W11316246
Near Rogers, Minnesota 55374
Phillip
Job Details:
11/17/2021
The customer washed a rug and the hair on the rug has clogged the tub to pump hose. I cleared the hose and removed lots of hair. I flushed it all out the best I could. I ran a test cycle and filled and drained it twice. In the test cycle I kept getting the sensor error f3-e1 but it will run any normal cycle just fine.
We serviced a
GE REFRIGERATOR
Model TFX25PPBAA
Near Apple Valley, Minnesota 55124
Delton
Job Details:
11/17/2021
"Found that fridge is not fully defrosting. Found that defrost bimetal is opening too early. Also the evaporator drain tube is clogged. Cleaned drain tube and replaced bimetal, tested and refrigerator is defrosting and no longer leaking. Refrigerator is working good.; used 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE9606AYW
Near Maple Plain, Minnesota 55359
Seth
Job Details:
11/17/2021
"Not working with heavy and large loads. Failing motor, broken fan, and worn glides were found. I replaced them all and tested the dryer. The dryer is now fixed.; used 2 306508 (GLIDE KIT) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79577243602
Near Long Lake, Minnesota 55356
Seth
Job Details:
11/17/2021
"Not cooling. Fans and compressor running. This is an LG made Kenmore product. The sealed system has failed please transfer; saved tckt , states that autho needed"
We serviced a
SIEMENS REFRIGERATOR
Model S36IT70NNP/01
Near Minneapolis, Minnesota 55410
Nate
Job Details:
11/17/2021
Unit dead. Replaced a bad board. Told customer 24 hours until cool.
We serviced a
LG DISHWASHER
Model LDS5040ST/00
Near Apple Valley, Minnesota 55124
Delton
Job Details:
11/17/2021
"Model and serial number tag rubbed off but customer had user manual. Dishwasher was getting FE error which is related to the water float sensor. Found that it was dirty. Cleaned it and dishwasher is running and working good as Im here. No additional costs besides trip charge, very quick call. If problem continues 4975DD1001A part would need to be replaced, related to FE error.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
ROPER DRYER- GAS
Model RGL74632BW0
Near Eagan, Minnesota 55123
Delton
Job Details:
11/17/2021
"Found that flame sensor and igniter are bad. Replaced flame sensor and broke the igniter. Need to order part and reschedule.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 Wp338906 (Flame sensor) and 1 279311 (Igniter)"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOS51EC0AS02
Near Eagan, Minnesota 55121
Delton
Job Details:
11/16/2021
"Found that the fuse is open and cut power to wall oven. Customer approved estimate. Replaced fuse, tested and oven turns on and is heating and working good.; used 1 WPW10545255 (THERMAL FUSE) from stock"
We serviced a
GE RANGE- GAS
Model CGS985SET8SS
Near Buffalo, Minnesota 55313
Seth
Job Details:
11/16/2021
Customer complains that the GFCI blows and takes out three outlets when they use the second small oven. Upon arrival and inspection I found the oven is not on a dedicated circuit and also is on a GFCI circuit. Sadly this machine is not designed to work in this case. I pulled machine out checked the wiring to make sure there was no grounding or burnt wires. I tested by using the microwave power circuit and it worked perfectly. No further repair as possible as the electrical supply condition is not appropriate.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG111SVQ0
Near Maple Grove, Minnesota 55369
Seth
Job Details:
11/16/2021
Cooktop not igniting. Failed wiring harness switch and spark igniter. I replaced them both and tested the range is now fixed.; used 1 WB13X24741 (SPARK MODULE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Minneapolis, Minnesota 55428
Seth
Job Details:
11/16/2021
Customer complains they have no ice and water does not dispense. Upon arrival and inspection I found this fridge very tight and its location. I tested through and found no water was flowing through the valve assembly. I quoted this assembly customer will reach out if they want to move forward. Note do not send me back here without two hours as this job is a beast and to do it properly you must remove both front doors and everything out of the bottom of the fridge.
We serviced a
MAYTAG DRYER- GAS
Model LDG8404AAE
Near Minneapolis, Minnesota 55446
Seth
Job Details:
11/16/2021
Dryer does not tumble. Broken belt and very dirty on the inside. I cleaned the cavity and replaced the failed belt. I checked the exhaust and the vent seems good. I waited for four cycles to heat the temperatures looks good. The dryer is now fixed.; used 1 WPY312959 (BELT) from stock
We serviced a
GE WALL OVEN- ELECT
Model PT916SM3SS
Near Minneapolis, Minnesota 55424
Nate
Job Details:
11/16/2021
"Replaced control board. Fan and tstat tested good. Runs great now. Preheated to 350, no issues."
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Minneapolis, Minnesota 55419
Nate
Job Details:
11/16/2021
Washer leaking. Found a tear in the black rubber drain line. Cut off the section that was leaking. No leaks now.
We serviced a
BOSCH DISHWASHER
Model SPV68U53UC/45
Near Minneapolis, Minnesota 55417
Nate
Job Details:
11/16/2021
"Replaced bad drain pump and circulation pump. Was going to bypass air trap but drain line doesnt have a big enough connector for garbage disposal. Cleaned out air trap, ran it, fills, circulates and drains great now."
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW3430WS01
Near Champlin, Minnesota 55316
Phillip
Job Details:
11/16/2021
We found that the previous company that was out had pulled the sensor wires out of the sensor connector. We replaced the oven sensor and repaired the broken wires. We tested all the elements and fans. Everything is working good. We ran the oven at 350 and watched it cycle on and off. The oven held the 350 just fine.
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Osseo, Minnesota 55311
Phillip
Job Details:
11/16/2021
When we arrived the customer said that the freezer section is now warm and not freezing we removed the fezzes evaporator cover and found the evaporator had just some moisture on it. We put into test mode to cool the freezer evaporator and waited for it to run the whole test and cool the evaporator. The freezer evaporator never got a full frost pattern. It has a sealed system issue. We advised the customer that its not covered and to call GE.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGES3045KFA
Near Wayzata, Minnesota 55391
Phillip
Job Details:
11/16/2021
The oven bulb was burnt out and the light cover was broken. We replaced the light bulb and cover . We tested the oven temp at 350. The oven heats well and fans work good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Minnetonka, Minnesota 55345
Phillip
Job Details:
11/16/2021
The dishwasher was not draining. We found a chip from a bowl stuck in the hose. We removed the chip. The dishwasher is draining good now.
We serviced a
LG WASHER FRONT LOA
Model WM8000HVA
Near Eden Prairie, Minnesota 55347
Phillip
Job Details:
11/16/2021
The washer will not drain. The propeller on the drain pump is stripped. We drained the water and replaced the drain pump motor. We tested the washer and drain pump. Its working good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234AW1
Near Chaska, Minnesota 55318
Phillip
Job Details:
11/16/2021
The customer said the washer would make a banging noise in the rinse and spin cycle. We ran the washer empty and with towels. We ran a whole 10 minute cycle. We could not duplicate the noise. The gear case is leaking oil. We the customer customer a quote for replacing the gear case and parts .
We serviced a
MAYTAG DRYER- GAS
Model MGDX655DW0
Near Big Lake, Minnesota 55309
Matt
Job Details:
11/16/2021
"Customer complaint is, TAKES 3 HOURS TO DRY. Inspected and tested. Found the vent on the back of the dryer was the white flexible plastic material and it was crushed. Pulled out dryer and tested it and its still cycling into the 260F. Disconnected vent and dryer is now cycling between 200F and 110F consistently. Air flow on back of dryer is 34mph. I cant check the outside because it vents out the roof. The problem is with the venting. Advised customer to not use dryer until they replace the plastic vent and have vent cleaned."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Eagan, Minnesota 55123
Delton
Job Details:
11/16/2021
"Replaced ice maker kit and door seal. Ice maker cycles and fills. Found that due to ice room freezing up it cracked the ice bin (see picture) Dana, will need to get autho and ship customer new ice bin for self install.; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Eagan, Minnesota 55121
Delton
Job Details:
11/16/2021
Found that the dishwasher door strike is not lining up with door latch and wont advance dishwasher. I leveled dishwasher and added a wedge but explained that the top of dishwasher need to be pushing against counter top and if what i did doesnt hold customer would need to add wood to countertop tp push against the door strike to line with the door latch on door. Mechanically the dishwasher is working good.
We serviced a
KENMORE WASHER FRONT LOA
Model 41740412703
Near Minneapolis, Minnesota 55418
Nate
Job Details:
11/16/2021
Not running. Found a bad spider/ tub assembly. Customer will be buying a new washer. This front loader is almost 11 years old.
We serviced a
ELECTROLUX RANGE- GAS
Model EW30DS65GS2
Near Minneapolis, Minnesota 55419
Delton
Job Details:
11/16/2021
Found that the back right burner intermittently ignites but is sparking fine. Cap and burners need to be replaced. Part shows not in stock.5k cap 316510902; burner 5k 31610800; saved tckt
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9622940A
Near Becker, Minnesota 55308
Matt
Job Details:
11/16/2021
"Customer complaint is, PUSH SIMMER SELECT BUTTON AND BIG POP AND LIGHTNING BOLT CAME OUT BACK OF UNIT. Inspected and tested. Found the relay board is fried. Needs a new relay board. Installed new relay board and tested. Range is now fixed."
We serviced a
ELECTROLUX MICROWAVE
Model EF27M045GSA
Near Minneapolis, Minnesota 55419
Delton
Job Details:
11/16/2021
Ran microwave and boiled cups of water 5 times. Could not find any failure. Working good as im here.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS207SSS04
Near Corcoran, Minnesota 55340
Phillip
Job Details:
11/16/2021
I replaced the broil element in the upper oven. The broil element is working great and the bake cycle is also working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Burnsville, Minnesota 55337
Delton
Job Details:
11/16/2021
"Replaced family hub TV and control board, tested and tv now comes on and is interactive. Ice/water is working and comes out cubed/crushed correctly. Refrigerator is working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR4634PQ0
Near Albertville, Minnesota 55301
Matt
Job Details:
11/16/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the thermal fuse has failed. Installed new fuse and tested. With the vent disconnected heat is cycling great between 230F and 110F. Air flow on back of dryer is 35mph. I cant check air flow on outside because it goes out the roof. With vent connected I had to shut down the dryer because it was at 260F and climbing. The vent is the issue. Advised customer to not use dryer until they address the venting issue. Owner did not answer phone, so I left a message with a quote of $136. and installed the fuse anyway. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTS00
Near Saint Michael, Minnesota 55376
Matt
Job Details:
11/16/2021
"Customer complaint is, MAKING A LOT OF NOISE. Inspected and tested. Temperatures were good and evaporator fan sounded good. Theres a little bit of noise coming from the condenser fan. Inspected condenser fan and found the blade is loose. Removed blade and it looks good. Reinstalled blade and it sounds better, but theres still a little bit of noise occasionally. I think the motor shaft has a little bit of play in it, but not bad. Quoted customer $270. to install new motor and fan blade. Customer wants to use it as is and see how it goes. If its still a problem there going to call and have us order the fan. Part number W10124096."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Wayzata, Minnesota 55391
Nate
Job Details:
11/16/2021
Still trips the breaker as soon as you plug it in. FW helped me determine its the mcu. I ordered it and will be coming back tomorrow and will need Adams help.; ordrd 1 5304515236 (Motor control unit)
We serviced a
KENMORE REFRIGERATOR
Model 106.56703500
Near Otsego, Minnesota 55301
Matt
Job Details:
11/16/2021
"Customer complaint is, BEEPING. Inspected and tested. The door alarm is beeping. The door switch is good. The main board has failed. Board is NLA. I offered to remove board and send in to be refurbished, but customer declined."
We serviced a
GE WASHER TOP LOAD
Model GTW685BSL1WS
Near Elk River, Minnesota 55330
Matt
Job Details:
11/16/2021
"Customer complaint is, clicking but not spinning. Inspected and tested. The only error I got was a OOB error. Everything was working and tested good in diagnostics mode. Ran washer through a speed wash with a load of towels and jeans and it worked perfectly. Washer is operating normal for me."
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Elk River, Minnesota 55330
Matt
Job Details:
11/16/2021
"Customer complaint is, NO WATER ENTERING, PRIOR MAKING NOISE AND SOAP REMAINED. Inspected and tested. Found the float had a piece of plastic under it. Removed plastic and tested. Dishwasher is working great. Lower rack wheels are falling off. Quoted customer $200. to install all 4 new wheel assemblies. Customer approved repairs. Customer was going on a call, so I collected the money before I did the repair. Then found out that I only carry 2 of the wheels. Parts on order. Scheduled return trip. ; used 4 W10195416V (ROLLERS) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR399LXGT2
Near Burnsville, Minnesota 55306
Delton
Job Details:
11/11/2021
"Found that the broil element is find, not getting power to element. Found that the relay (pictured) contacts were sparking. I cleaned the contacts, tested and broil now is working and heating.If problem continues the control board would need to be replaced (part# 6610170 NLA)"
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR/AA
Near Eden Prairie, Minnesota 55347
Delton
Job Details:
11/11/2021
"Found that the dishwasher will fill, drain fill, drain then error out. The flow sensor/float assembly part is bad and machine doesnt know how much water is in dishwasher. Also door seal is bad and leaks. "
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Minneapolis, Minnesota 55424
Delton
Job Details:
11/11/2021
Customer said that microwave was sparking inside after 5-10 seconds. As Im here i cannot replicate that issue. Boiled several cups of water and found no issues. I suspect maybe something like piece of tinfoil was maybe stuck on cup that caused sparking if problem continues she will all back.Customer signed up for appliance protection plan.
We serviced a
LG DRYER- ELECTRIC
Model DLGX3701W
Near Minneapolis, Minnesota 55424
Delton
Job Details:
11/11/2021
Customer says taking 2 cycles to dry clothes and some clothes will have small rips/holes in them. I tested temperature inside dryer and was getting up to 270 degrees. I disconnected dryer vent and cycles heat normally. Explained that vent is clogged and not venting out correctly and that the heat could be getting too hot on back wall vents causing small burns/holes in the clothes since i did not find any burrs that could be catching the clothes.
We serviced a
GE REFRIGERATOR
Model PFS22SIBSS
Near Eden Prairie, Minnesota 55344
Delton
Job Details:
11/11/2021
"Refrigerator was cooling as Im here. Found that freezer basket was not inserted in door correctly and causing door not to close easily. Adjusted basket and door now closes easily. ALso water line was brittle and cracked and was leaking. Replaced water line and connection, tested and no leaks. Refrigerator dispenses and ice maker cycles and fills. Refrigerator is working good."
We serviced a
WESTINGHOUSE DRYER- ELECTRIC
Model WED75HEFW1
Near Plymouth, Minnesota 55446
Nate
Job Details:
11/11/2021
"Not tumbling. Found a broken belt. Everything else good. Replaced the belt, vacuumed dryer, oiled support rollers, used vent tape to secure the vent better, runs great now.; used 1 661570 () from stock"
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ADEE9RGS175TW01
Near Plymouth, Minnesota 55446
Nate
Job Details:
11/11/2021
"Stops and gives a shorted thermistor error. Replaced thermistor, ran it for 22 minutes. Runs great."
We serviced a
KENMORE WASHER TOP LOAD
Model 11082980120
Near Minneapolis, Minnesota 55416
Nate
Job Details:
11/11/2021
"Has leaked water four times. I ran it through a full cycle on a large load cycle, full of towels and blankets. Nothing leaking. No evidence of leaks. Customer will take a video when or if it happens again."
We serviced a
AMANA DRYER- GAS
Model NED7200TW
Near Minneapolis, Minnesota 55416
Nate
Job Details:
11/11/2021
"Not heating. Found a bad heater. Replaced, heats great now. Vacuumed out and oiled rollers."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50M7450AW/A4
Near Eden Prairie, Minnesota 55344
Delton
Job Details:
11/11/2021
Getting long fill error. Found that cold water valve was almost shut off and was coming in to washer at a trickle. I turned on water and washer now fills fast. Washer paused and took along time because of it would take long time to fill washer depending on amount of clothes with just trickling. Tested and all functions are working good.
We serviced a
KENMORE DISHWASHER
Model 665.13759K601
Near Minneapolis, Minnesota 55419
Nate
Job Details:
11/11/2021
"Dishwasher leaking. Found a hole in drain line. Replaced line, no leaks now.; used 1 8269144A (DRAIN HOSE EXTENSION) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW238C71IS8
Near Edina, Minnesota 55424
Nate
Job Details:
11/11/2021
"Water not draining, it then pools down and causes ice build up. Found a blocked up drain line. Cleaned and steamed it out. Also found ice and rust on back of fridge. Told customer what was going on with broken down inner lining."
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1WW
Near Otsego, Minnesota 55301
Matt
Job Details:
11/11/2021
"Customer complaint is, HAS ISSUES SPINNING AND BURNING SMELL AND WON'T SPIN WATER OUT EOC. Inspected and found the capacitor is melted. Needs a new capacitor. Part on order. ; ordrd 1 WH12X10462 (Capacitor)"
We serviced a
MAYTAG STACKED DRYER
Model MLG2000AWW
Near Elk River, Minnesota 55330
Matt
Job Details:
11/11/2021
"Customer complaint is, NOT HEATING. Inspected and tested. Found the gas valve coils have failed. Installed new coils and tested. Dryer is heating great and cycling between 230F and 110F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Big Lake, Minnesota 55309
Matt
Job Details:
11/11/2021
"Customer complaint is, NOT CLEANING WELL AND HAS ELECT. BURN SMELL AND NOT DRAINING. Inspected and tested. Its not draining. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is draining great now. There was a lot of debris in the lower spray arm. I cleaned out spray arm and ran dishwasher through service diagnostics mode and everything was working great. Dishwasher is now fixed."
We serviced a
LG STACKED WASHER
Model WM8000HWA
Near Monticello, Minnesota 55362
Matt
Job Details:
11/11/2021
"Customer complaint is, LE ERROR CODE. Inspected and tested. Found the hall sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FLCE7522AW0
Near Minneapolis, Minnesota 55407
Nate
Job Details:
11/11/2021
Not running. Replaced bad lid lock. Works great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
11/11/2021
The icemaker does not operate. I found all of the icemaker wires were broken at the bottom of the door. I warned the customer that the repair we do is a good repair but the wires could break again. After the repair the icemaker does cycle in test mode advise the customer to wait and it should start making ice.
We serviced a
LG WASHER FRONT LOA
Model n/a
Near Monticello, Minnesota 55362
Matt
Job Details:
11/11/2021
I put the extra charge for a second tech on the other ticket.
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WS
Near Ramsey, Minnesota 55303
Phillip
Job Details:
11/11/2021
After running diagnostics I found that the lid latch is not sensing the lid being closed. I replaced the lid lock assembly with the new lid lock assembly kit. Now it senses the door is shut but it does not lock in. I did some more research and found that if you install the new lid lock kit you need to replace the new control board. Gave the customer a quote and he denied repair. I remove the lid lock assembly.
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Osseo, Minnesota 55311
Phillip
Job Details:
11/11/2021
I ran the ice maker test and it passed every time. There was no error codes. The ice maker is on it just wont cycle on its own. Im ordering the ice maker and main board. ; ordrd 1 WR55X37006 (Control board) and 1 WR30X28731 (Ice maker)
We serviced a
KENMORE REFRIGERATOR
Model 79574023411
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
11/11/2021
The refrigerator is not cooling in both sections. This is a Kenmore but built by LG. The compressor is running but its running loud and is not working properly. It needs a new compressor. I advised the customer that the compressor is not covered. The compressor is still covered under the 10 year manufacturer warranty. I advised the customer to call Sears.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS207SSS04
Near Corcoran, Minnesota 55340
Phillip
Job Details:
11/11/2021
The oven display was blank. I got 120 from L2 to ground but 0 from L1 to ground. I pulled the ovens out and found all the wire nuts in the conduit box had melted. I cut away the old wires and replaced each wire nut. The customer also mentioned that the upper oven take a long time to preheat. I found the broil element was bad. Ordering the broil element. ; ordrd 1 WP9760774 (Broil element)
We serviced a
LG WASHER FRONT LOA
Model WM3070HWA
Near Osseo, Minnesota 55311
Seth
Job Details:
11/11/2021
After washer finish cycle it will not turn back on. Failed capacitor on the main PCB. I quoted replacement of PCB. The customer will reach out if they want to move forward. Order part number for return - EBR78263901. Quote is attached in photo
We serviced a
FRIGIDAIRE DISHWASHER
Model FGB2438PF1A
Near Maple Grove, Minnesota 55369
Seth
Job Details:
11/11/2021
Leaking. Hole in the tub from warped heater assy. No repair possible.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Minneapolis, Minnesota 55430
Seth
Job Details:
11/11/2021
"Fridge cabinet is bent. The seal would not train with heat, we could attempt a repair but with the body damage success in not likely. I spoke with the husband this time. I attached a quote for the seal but whatever we do it will be without any warranty and no redos. They will let us know if they want us to order the seal and attempt to get the freezer to seal."
We serviced a
GE REFRIGERATOR
Model PFS22MIWBBB
Near Osseo, Minnesota 55311
Seth
Job Details:
11/11/2021
I replaced the failed start run relay and overload on the compressor. The fridge began cooling instantly. It is now fixed.; pckd up 1 IC102 (Run relay)
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6213SR
Near Plymouth, Minnesota 55442
Nate
Job Details:
11/11/2021
Door crooked on freezer. Tried adjusting it and tried washers but still crooked. Ordered new hinge. ; ordrd 1 DA97-17215A (Door hinge)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Otsego, Minnesota 55362
Matt
Job Details:
11/11/2021
"Customer complaint is, LEAKING / FLOODING LEAKING SEEMS TO BE DUE TO DOOR GASKET OR SOMETHING. Inspected and tested. Started dishwasher on a heavy cycle and watched it for over 25 minutes and it never leaked. Door gasket looks good. Lower spray arm could look like its cracked and spraying out the bottom, but not positive. Recommend customer run it and if it leaks again to pay attention to whats loaded in the bottom rack and make sure theres not to many soap suds. Dishwasher seems to be operating normal for me."
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SG/AA02
Near Albertville, Minnesota 55301
Matt
Job Details:
11/11/2021
"Customer complaint is, NO COOL - FREEZER NOT FREEZING - LEFT SIDE IS WORKING, BUT RIGHT SIDE IS NOT. Inspected and tested. This is the Samsung flex refrigerator that has three different zones. Temperature in the FF compartment was 37F and was set at 34F. Freezer compartment was only 17F and was set at 0F and the ice maker was on but not connected to water, which according to the tech sheet would mean the freezer compartment should be set at-14F until the ice bucket is full and then change back to the set temperature. Flex zone was only 29F and was set on freezer setting. All the zones are warmer than there setting. The freezer and flex zone evaporator only had frost on the first foot of the evaporator at the same time. I put it in test mode and checked each zone and they would only frost over about the first 18inches. Its possible theres a issue with the 4 way valve not moving all the way to the correct position, but Either way its a sealed system issue. Sealed system has failed. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW2
Near Burnsville, Minnesota 55337
Delton
Job Details:
11/10/2021
"Replaced lid lock, tested and now locks every time and starts cycle. Balanced washer, and informed customer how to use clean cycle to rid of smell. Washer is working good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Minneapolis, Minnesota 55409
Delton
Job Details:
11/10/2021
"Found that the dishwasher had bunch of broken glass that was jamming the drain pump. Cleaned out broken glass, tested and dishwasher drains and is working good."
We serviced a
LG RANGE- GAS
Model LRG3081ST
Near Saint Michael, Minnesota 55376
Seth
Job Details:
11/10/2021
Not heating consistently and long pre heat times. Failed ignitor was replaced. I tested the range it is now fixed. Please call and collect payment customer was away from home.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KENMORE RANGE- GAS
Model 79031073100
Near Saint Michael, Minnesota 55376
Seth
Job Details:
11/10/2021
"Triple crown burner not simmering, and bake option not keeping temp or lighting well. I replaced the failed ignitor and tested the bake option it worked perfectly. They will get back with us if they want to tackle the surface burner. Quote and pricing attached.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS2
Near Chaska, Minnesota 55318
Phillip
Job Details:
11/10/2021
The washer is not draining. I found the drain basket was clogged with stuff and a mask. I cleaned it all out and ran the washer. It works good and drains.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Big Lake, Minnesota 55309
Matt
Job Details:
11/10/2021
"Customer complaint is, DOOR MSG ERROR. Inspected and tested. Found the interlock door switches have failed. Quoted customer to install new switches. Customer approved repairs. Installed new interlock switches and tested. Microwave is now fixed. ; pckd up 1 W11252187 (Interlock) and 1 W11252186 (Interlock)"
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Big Lake, Minnesota 55309
Matt
Job Details:
11/10/2021
"Customer complaint is, WAS GETTING HOT BUT NOT DRYING CLOTHES CHECKED VENTS & DUCT WORK ALL CLEAR. Inspected and tested. Found the blower wheel pulley has fallen off. Its not damaged so I quoted customer to reinstall and vacuum out inside of dryer. Customer approved work. Reinstalled blower wheel pulley and vacuumed out inside of dryer. Tested and its heating great and cycling between 230F and 115F. Dryer is now fixed."
We serviced a
KENMORE DRYER- GAS
Model 40299032010
Near Minneapolis, Minnesota 55405
Nate
Job Details:
11/10/2021
"Not tumbling. Broken pully and belt. Replaced and vacuumed out lint and dog fur. Runs great now.; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV5165BAS
Near Eden Prairie, Minnesota 55347
Delton
Job Details:
11/10/2021
"Found that plug was partially plugged in. I fully plugged into outlet microwave powered on, tested and microwave is heating. I tested 3 cups of water and boiled each time. Microwave is working good as Im here."
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FLCE7522AW0
Near Minneapolis, Minnesota 55407
Nate
Job Details:
11/10/2021
"Not running. Has a bad lid lock. Ordered, coming back tomorrow to install.; ordrd 1 137353300 (Lid lock)"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW1
Near Apple Valley, Minnesota 55124
Delton
Job Details:
11/10/2021
"Replaced gas valve assembly, tested and dryer is heating and working and working good. Tested for leaks with bubbles and did not find any leaks. Dryer is working good."
We serviced a
ELECTROLUX RANGE- ELECTRIC
Model EW30ES65GSG
Near Eagan, Minnesota 55122
Delton
Job Details:
11/10/2021
"Customer says range will randomly beep at any intermittent times and will happen even when range is not in use. Customer will then need to shut off breaker and wait for 15 minutes and then will work for maybe 10 minutes or couple of days.Error is not happening when im here, all functions are working good. ; saved tckt"
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.4254231
Near Elk River, Minnesota 55330
Matt
Job Details:
11/10/2021
"Customer complaint is, FR BURNER NOT WORKING. Inspected and tested. Found the FR burner switch has failed. Installed new switch and tested. Burner is working great. Range is now fixed."
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED55IIW2
Near Otsego, Minnesota 55330
Matt
Job Details:
11/10/2021
"Customer complaint is, NOT STARING AGAIN. Inspected and found the control panel flashes and then turns off. Needs a new control panel. Installed new control panel and tested. Dryer is working great. Dryer is now fixed."
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEB
Near Rogers, Minnesota 55374
Matt
Job Details:
11/10/2021
"Customer complaint is, NOT MAKING ICE AND FREEZING FOOD IN BACK OF FRIDGE AND IT'S SET AT 45. Customer said it only freezes when the refrigerator is really full. Inspected and tested. Damper assembly is working great in test mode. I think the problem is just with the way the refrigerator is loaded. Found the ice maker had failed. Quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed."
We serviced a
AMANA RANGE- ELECTRIC
Model AER6303MFS2
Near Eden Prairie, Minnesota 55346
Phillip
Job Details:
11/10/2021
The burners are cycling on and off. The electric burners will cycle on and off to maintain the desired set temp. Everything is working as it should.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Minneapolis, Minnesota 55424
Nate
Job Details:
11/10/2021
Not dispensing water. Replaced the bad filter head assembly. Works great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF0A
Near Maple Grove, Minnesota 55369
Seth
Job Details:
11/10/2021
I20 error and not draining. Upon arrival and inspection I found the siphon brake had a blockage. I cleared it and tested with a rinse cycle. The dishwasher ran as designed.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE9606AYW
Near Maple Plain, Minnesota 55359
Seth
Job Details:
11/10/2021
Failed belt was replaced. Dryer is now working as designed.; used 1 341241 (BELT) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 110.2125211
Near Minneapolis, Minnesota 55426
Phillip
Job Details:
11/10/2021
The main drive pulley nut was loose so the pulley has fallen down and was rubbing on the belt guard. I pushed the pulley back up and put loch tite on the threads. I made sure the nut was tight. Ran the washer on all cycles. Tested good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Minneapolis, Minnesota 55424
Nate
Job Details:
11/10/2021
"Dishwasher dead. Had a smoked control board and wire harness. Put new terminals on wires, installed new board, but was still dead. Circuit coming to dishwasher is dead. I plugged dishwasher into another outlet with my cord and it runs great.; pckd up 1 W11035586 (Control board)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Chanhassen, Minnesota 55317
Phillip
Job Details:
11/10/2021
"There is frost coming out the fresh food evap cover. They will need the evaporator cover, thermistor, drain kit and heater. They also want a quote to get the ice maker update kit replaced.. ; states that autho needed"
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eagan, Minnesota 55123
Delton
Job Details:
11/10/2021
Not draining. Found that there was pumpkin seed stuck in drain line. Tested and dishwasher now drains and is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM04
Near Minneapolis, Minnesota 55431
Delton
Job Details:
11/10/2021
Found that evaporator is partially defrosting. Top half is ice block. Defrost thermistor is shutting off heater too early. Ordering part and rescheduling.; ordrd 1 WPW10383615 (Defrost thermistor)
We serviced a
FRIGIDAIRE FREEZER
Model UPRIGHT FREEZER
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
11/10/2021
The freezer compressor is running but its not building up a good frost pattern. (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS7
Near Hopkins, Minnesota 55305
Nate
Job Details:
11/10/2021
Installed new main control. Oven heats great and is much brighter now on the display.
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4107331
Near Elk River, Minnesota 55330
Phillip
Job Details:
11/10/2021
The whole washer is completely dead. Im getting 120 V to the main board the red light on the main board is out. The main control board needs to be replaced. Ordering the main board.; ordrd 1 EBR78499602 (Main control)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Minneapolis, Minnesota 55426
Nate
Job Details:
11/10/2021
"Icemaker not making ice. Replaced broken bin, Icemaker, used sealant, replaced drain, adjusted water line, and replaced door gasket."
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFME517STT0
Near Elk River, Minnesota 55330
Phillip
Job Details:
11/10/2021
"The drum would not spin when the dryer runs. The belt was broken. I replaced the belt. Its working good now. ; used 1 137292700 (BELT) from stock, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Elk River, Minnesota 55330
Phillip
Job Details:
11/10/2021
When the dishwasher starts to spray water leaks out the door. I found the lower spray arm is split and water is shooting out the center of it. The customer is going to replace the bottom spray arm.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WEE730H0DW0
Near Rogers, Minnesota 55374
Matt
Job Details:
11/10/2021
"Customer complaint is, NOT HEATING TO SET TEMP. Inspected and tested. Found the bake element is burnt out. Installed new bake element and tested. Oven is heating great. Oven is now fixed."