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Service History 397

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed January 28, 2026 to January 29, 2026

GE RangeJan 28, 2026Apple Valley, MNTechnician: Delton

Model PGB960SEJ255

Found both upper and lower oven bake igniters cracked and open, preventing ignition. Customer approved estimate. Replaced both bake igniters and tested. Both ovens preheated and are operating properly.

“Our experience with Omega was amazing! Our dbl oven wasn’t heating and they were able to fit us in the same day! The service guy diagnosed the problem with our stove right away and had the parts with him. Our double oven was working in no time, will us them again in the future!”

Ryan O.
Frigidaire RefrigeratorJan 28, 2026Hanover, MNTechnician: Paul

Model FRSS2623ASM

Customer stated freezer warm and not making ice. Found failed freezer evaporator fan motor, frozen drain pan, and water supply turned off. Replaced fan motor, cleared ice, restored water supply, and verified ice maker cycling properly.

“Paul was anmazing and respectful. Came in and got the job done in no time and now my fridge is not beeping at me. Thank you, Paul!”

Nate G.
Blomberg RangeJan 28, 2026Minneapolis, MNTechnician: Dakota

Model BGR24102SS

Customer reported left rear burner not igniting. Found ignition switch unclipped from valve stem. Reconnected and tested. All burners igniting properly.

“Dakota is awesome, very knowledgeable and so helpful with helping the client understand the problem and the solution why educating at the same time. Highly recommend!!”

The D.
Frigidaire DishwasherJan 28, 2026Roseville, MNTechnician: Collin

Model SGID2466QF6A

Found melted plastic on heating element. Removed plastic and ran test cycle. Unit operating properly.

Asko DishwasherJan 28, 2026Maple Grove, MNTechnician: Mark

Model D5636

Observed sink full of water. Ran garbage disposal to clear blockage. Started eco cycle and verified proper fill, wash, and drain. Unit operating properly.

“The appointment was easy to schedule and the tech, Mark, did an excellent job. I’m very pleased with the service and won’t hesitate to use this company again.”

Maren W.
KitchenAid DishwasherJan 28, 2026Saint Paul, MNTechnician: Eric

Model KDTM354DSS5

Replaced water valve. Ran test cycle and verified proper fill with no leaks. Dishwasher operating normally.

“Eric was great! Knowledgeable and kind!”

Fredrick S.
Kenmore RefrigeratorJan 28, 2026Hastings, MNTechnician: Michael

Model 79571032010

Customer reported leak from top left door. Found leaking water tubing to reservoir. Replaced tubing. Unit no longer leaking.

Frigidaire DishwasherJan 28, 2026Saint Paul, MNTechnician: Eric

Model FFCD2413US6B

Cleared debris from dishwasher water line. Ran multiple cycles. Unit filling and operating normally.

“Fast and friendly!”

Morgan T.
Frigidaire RangeJan 29, 2026Sartell, MNTechnician: Brandon

Model PLES389ECH

Installed control board. Cycled and tested oven. Unit heating properly.

“Brandon was very professional, prompt and knowledgeable. Our repair was completed within the timeframe promised. We would definitely call Brandon again for future needs.”

Tom F.
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