Service History 397 - Omega Force Appliance Repair

We serviced a

MAYTAG REFRIGERATOR

Model MTB1891ARW

Near Lakeville, Minnesota 55044

Delton

Job Details: 06/29/2022

"Found that evaporator drain tube underneath back of refrigerator was clogged with gunk/dust causing it to leak inside refrigerator and onto floor. Cleaned out drain tube, tested and now drains into drip pan and no longer leaks inside fridge. Refrigerator is working good."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV330AEWXAA

Near Maple Grove, Minnesota 55311

Nate

Job Details: 06/29/2022

"Not drying clothes. Takes 4 cycles to dry stuff. Took dryer apart, cleaned 2 grocery bags worth of lint out of the dryer. Had a belt that was broke too. Replaced the belt. Dryer runs great now, 220 degrees, so I let owner know they need to have dryer vents cleaned. ; used 1 WP40111201 (BELT) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5000SR/AA

Near Rogers, Minnesota 55374

Matt

Job Details: 06/29/2022

"Customer complaint is, LEAKS EVEN THOUGH WATER ISNT TURNED ON. Inspected and tested. Found the defrost drain was plugged. Cleaned out drain and defrosted freezer. Drain is now clear."

We serviced a

KENMORE REFRIGERATOR

Model 79573153610

Near Maple Grove, Minnesota 55311

Adam

Job Details: 06/29/2022

Unit was leaking water in the ice maker compartment. Ran the valve and noticed the water was filling the ice mold fine. But it was leaking behind the ice maker. Removed ice maker and found there was ice between the door inside the foam. Tried to remove water line but wasnt able to.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Dayton, Minnesota 55327

Matt

Job Details: 06/29/2022

"Customer complaint is, NOT COOLING VERY WELL. Inspected and tested. Found the evaporator was completely iced over. The defrost bimetal has failed. Parts on order. ; ordrd 1 WPW10514110 (Defrost harness) and 1 WP67006337 (Fan blade)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA13

Near Minneapolis, Minnesota 55448

Matt

Job Details: 06/29/2022

"Customer complaint is, ICE MAKER FREEZES UP. Installed new ice maker kit supplied by warranty company and sealed up the ice room. Tested and ice maker cycled and filled with water. Ice maker is now fixed. The ice bucket is cracked.. ; saved tckt"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Minneapolis, Minnesota 55444

Matt

Job Details: 06/29/2022

"Customer complaint is, SEAL AROUND THE DOOR IS NOT SEALING CORRECTLY. Freezer temperature is 5F and FF compartment is 35F. Inspected and found both FF compartment door seals are tearing in the corners. Also the humidity slides on the drawers are broken off. Needs 2 new door seals and 2 humidity slides. Installed 2 FF door seals and 2 humidity slides. Refrigerator is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Plymouth, Minnesota 55446

Nate

Job Details: 06/29/2022

"The evaporator drain was clogged with organic growth, and water was pooling up and freezing on the bottom of the freezer and then running out. Steamed out the drain line, it drains great now, and cleaned all the ice out of the bottom of the freezer."

We serviced a

LG WASHER FRONT LOA

Model WM4270HWA/01

Near Plymouth, Minnesota 55447

Nate

Job Details: 06/29/2022

"Not draining. Found a bad drain pump. Replaced pump, it runs great now. See sticky note for office invoice info."

We serviced a

MAYTAG WALL OVEN- ELECT

Model MISSING

Near Golden Valley, Minnesota 55422

Nate

Job Details: 06/29/2022

"Not baking. Smells like gas. Found a bad ignitor. Replaced it. Ignites and bakes great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDC300XW0

Near Osseo, Minnesota 55311

Adam

Job Details: 06/29/2022

"Unit was making a terrible noise when running disassembled unit and oiled all the roller and idler also cleaned blower wheel. reinstalled still making noise. Found the motor was bad. Replaced motor and blower wheel now unit is working properly ; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB28666PF3

Near Maple Grove, Minnesota 55311

Adam

Job Details: 06/29/2022

We serviced a

GE REFRIGERATOR

Model PDS22SIBLSS

Near Minneapolis, Minnesota 55413

Nate

Job Details: 06/29/2022

Not cooling and display is black. Replaced a bad control board. Instantly started running. Told tenant 24 hours to cool. I put it on turbo cool. ; used 1 WR55X10942P (MAIN BOARD) from stock

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Maple Grove, Minnesota 55369

Matt

Job Details: 06/29/2022

"Customer complaint is, STOPS MIDWAY THROUGH AND HAS WATER ON THE FLOOR. Inspected and tested. I started dishwasher and it just flashed at me like the door was still open. I opened and closed the door and then it started and ran perfectly for over 30 minutes. I think the door latch is bad, but could also be the control panel. "

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Elk River, Minnesota 55330

Seth

Job Details: 06/29/2022

"Not drying or cleaning well. Failed pump was found with recalled diverter. Quote for sump with pump."

We serviced a

KENMORE COOKTOP- GAS

Model MISSING

Near Minneapolis, Minnesota 55416

Nate

Job Details: 06/29/2022

Fixed rear left burner that wasnt igniting. Just had to be cleaned. Was going to determine why fan doesnt run. This cooktop doesnt have a fan which I realized after taking oven out that was underneath the cooktop.

We serviced a

KENMORE MICROWAVE

Model 721.8601301

Near Farmington, Minnesota 55024

Delton

Job Details: 06/29/2022

"Found that microswitch shorted. Replaced switch, tested and microwave is heating and working good.If problem continues would need to order switch holder kit.; used 1 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

LG REFRIGERATOR

Model LMXS2762S/01

Near Rogers, Minnesota 55374

Matt

Job Details: 06/29/2022

"Customer complaint is, FREEZER WONT SHUT ICE BUILD UP & ICE SHAVINGS - ISNT SURE IF SOMETHING IS STUCK BEHIND WONT LET SHUT. Inspected and found a waffle box behind the bottom freezer drawer. Removed box and defrosted freezer. Drawer now shuts great. Refrigerator is now fixed."

We serviced a

BOSCH MICROWAVE

Model HMC80252UC/01

Near Long Lake, Minnesota 55356

Adam

Job Details: 06/29/2022

Unit keeps blowing fuse on the back of the unit. Found that when ever I open and close the door it blows the fuse. Needs door switches and the door switch holder. Also have to use oven dolly 00648812 door interlock support00648813 door interlock support; ordrd 1 00648812 (Switch support) and 2 00648813 (Support)s

We serviced a

KENMORE WASHER TOP LOAD

Model 11020722991

Near Excelsior, Minnesota 55331

Adam

Job Details: 06/29/2022

Unit wouldnt spin was customer complaint. Customer had unit disassembled. Found that it needed a new door switch. Replaced switch now unit will spin. Told customer if he wanted me to try to figure out what he had all disassembled it would be an additional cost. He said he will figure it out; used 1 3949247V (LID SWITCH) from stock

We serviced a

DACOR DISHWASHER

Model RDW24S

Near Chaska, Minnesota 55318

Adam

Job Details: 06/29/2022

Installed control board and touch pad from last

We serviced a

WHIRLPOOL DRYER- GAS

Model LFI5701W0

Near Minneapolis, Minnesota 55437

Adam

Job Details: 06/29/2022

not heating. Found that the igniter will light and glow but will click the valve wants to open but wont. Valves have fail. Needs burning assembly cant replace just the coils on this unit. Replaced burner assembly. Double check for gas leak then reassembled unit. No unit is running properly.

We serviced a

GE REFRIGERATOR

Model GSS25GSHECSS

Near Farmington, Minnesota 55024

Delton

Job Details: 06/29/2022

Getting frost all over inside freezer. Found that freezer door is not fully closing and leaving small gap all around. Found that there was a package of chicken that fell behind wire basket that was pushing against door causing it not to fully shut. Removed that and showed customer. Door now shuts and seals. Also replaced water filter for customer. Refrigerator is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QP4A

Near St. Cloud, Minnesota 56304

Seth

Job Details: 06/29/2022

"Not cooling well. High temps were found, I defrosted and watched the evaporator it only frosted 25%. The sealed system has failed."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED6200SWO

Near Cold Spring, Minnesota 56320

Seth

Job Details: 06/29/2022

Loud during tumble. Failed idler and belt were found as well as mouse carcass found in motor. I cleaned the dryer and installed a dryer repair kit. I tested the dryer and it was quiet and had good heat. The dryer is now fixed.; used 1 4392067 () from stock

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Farmington, Minnesota 55024

Delton

Job Details: 06/24/2022

Replaced lower spray arm holder and lower spray arm. Upper arm i just cleaned (didnt get the part) and is working good. Both spray arms are now spinning and dishwasher is working good.

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US

Near Cold Spring, Minnesota 56320

Seth

Job Details: 06/24/2022

"The customers complaint is the dishwasher has sounded different recently. It sounds like its sucking air. Upon arrival and inspection I found the dishwasher was contaminated with soap suds and you could hear it sucking air as it circulated water. I cleared the contamination and the noise changed instantly. I also noticed there was no high loop and thought this could be part of the contamination problem from backfeeding from the sink. I installed a high loop Per manufactures instruction. I could find any additional problems with the dishwasher, it is now fixed. "

We serviced a

KENMORE DISHWASHER

Model 66513473N410

Near Sartell, Minnesota 56377

Seth

Job Details: 06/24/2022

"I replaced the sump, diverter motor and circulation pump. I leveled the dishwasher as well it was tilted inwardI tested and the dishwasher is now fixed."

We serviced a

GE WASHER TOP LOAD

Model GUD27ESSM1 WW

Near Waite Park, Minnesota 56387

Seth

Job Details: 06/24/2022

"Washer stopped. I found the washer had gotten stopped mid cycle and it was stuck. The belt had fallen off, I reinstalled the bet and canceled the cycle. I watched a complete SPEED Wash cycle and the washer worked as designed."

We serviced a

GE DRYER- ELECTRIC

Model GTD45EASJ2WS

Near St. Cloud, Minnesota 56301

Seth

Job Details: 06/24/2022

Customer complains the timer will not turn with the knob. Upon arrival I found set the timer for stuck in one position I turned it was a pair of pliers and it began to work. I check the timer that was sent and it was wrong the electrical wires were not in the right places. I spoke to the customer he will use an alternate method to turn the timer and use it as it is for now. Please Re-order part. WE04X24551 and reschedule; saved tckt

We serviced a

LG REFRIGERATOR

Model LFXS26973D /04

Near Monticello, Minnesota 55362

Seth

Job Details: 06/24/2022

"Not making ice. Upon arrival and inspection I found the fridge sealed system is failing. I saw lots of re-freeze evidence, the customer noted soft ice cream intermittently. The ice maker cycled when I pressed the manual harvest button. The water level was perfect in the mold. Please transfer. Linear Inverter Compressor; saved tckt"

We serviced a

SAMSUNG COOKTOP- ELE

Model NZ36K7880US/AA

Near Monticello, Minnesota 55362

Seth

Job Details: 06/24/2022

d0 error presenting. Failed UI control board - DE92-04038C. Please source parts. This will take 3 hours and customer must remove all the drawers under the cook top before we return. Bill for extra labor as this will be a non-typical job. House is for sale. ; saved tckt

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Buffalo, Minnesota 55313

Seth

Job Details: 06/24/2022

Wont start. Unit will not drain completely so it will not start or move forward and complete cycle. This unit is stacked in the hallway needs a drain pump. It also has a failing rear main bearing. The customer declined repair he will replace it

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Burnsville, Minnesota 55337

Delton

Job Details: 06/24/2022

"Got the old ice bucket out and found that ice maker was leaking. Replaced ice maker and ice bucket, tested and ice maker cycles and fills. Ice maker is working good and bucket now comes out when pushing release tab.If problem continues only thing left is water valve. water valve part# w11043013"

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA01

Near Apple Valley, Minnesota 55124

Delton

Job Details: 06/24/2022

"Got old part out and had everything torn apart and when putting in new part, I found that the drain pump/sump housing is cracked. Sump assembly is part is damaged in shipping. Appears that motor is slightly different and doesnt appear that I could swap parts over for old housing.; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA48H7400AW/A2-02

Near Minneapolis, Minnesota 55437

Delton

Job Details: 06/24/2022

"I checked water temperature and it is correct. Cold setting comes out as cold, as well as hot. Rinse is cold. Not sure what was happening when customer tried. I had her replicate same cycle and water temperature was correct. She is wondering why her clothes are shrinking. As im here washer is running fine.One thing i did find is that the washer is part of the Samsung recall for lids flying off. I gave her website information and told her to call samsung and process the recall."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2468UF1A

Near Bloomington, Minnesota 55425

Delton

Job Details: 06/24/2022

"Found that the key touch PCB is shorted. Customer approved estimate. I replaced key touch PCB, tested and dishwasher now responds but when testing found that lower spray arm was not spinning and found that the spray arm has melted and warped. Customer will look and order part herself but will call back if she wants us to order and install part.5304517982 and 5304517981 would need to be ordered (didnt see complete spray arm assembly part number)"

We serviced a

GE REFRIGERATOR

Model PFS22MIWBB

Near Minneapolis, Minnesota 55448

Phillip

Job Details: 06/24/2022

"I verified unit was dead the main board was defective. I replaced the main control board. The machine started right up compressor runs and its cooling. The water dispenser button was sticking so I cleaned it and put grease on the button and replace the micro switch but its still sticky. Now it will need a new dispenser cover and button. Cover dispenser WR17X11796Button WR02X11934; used 1 WR55X10942P (MAIN BOARD), and 1 MICRO7 (3/16' MICROSWITCH) from stock, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Eagan, Minnesota 55123

Delton

Job Details: 06/24/2022

"Replaced kit, tested and should no longer frost up. Refrigerator is cooling and working good."

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA00

Near Otsego, Minnesota 55301

Matt

Job Details: 06/24/2022

"Customer complaint is, THINKS MOTOR GEARS AREWORN OUT MAKES GRINDING NOISE. Inspected and tested. The drain motor sounds like something is in it. Circulation motor sounds great. I removed dishwasher and took apart the drain pump. I found a pistachio shell in the drain pump. Removed and reassembled dishwasher. Tested and it sounds great. Dishwasher is now fixed."

We serviced a

GE DISHWASHER

Model GDT665SMN3ES

Near Otsego, Minnesota 55301

Matt

Job Details: 06/24/2022

"Customer complaint is, POWER BUT WHEN IT HIT START IT TRIES TO RUN FOR A FEW MINUTES BUT DOES NOT START A WASHING CYCLE. Inspected and tested. Found its not draining. I removed the drain pump and found a piece of plastic in it. Removed plastic and tested. Dishwasher is now working great. Dishwasher is now fixed."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED5300SQ0

Near Otsego, Minnesota 55301

Matt

Job Details: 06/24/2022

"Customer complaint is, Unit not heating / not drying. This is a electric dryer. Inspected and tested. Airflow on outside of house was 15mph and back of dryer was 30mph. They have a goofy vent cover on the outside of the house and I dont think its letting enough air through. Found the thermal cutoff has failed. Installed new thermal cutoff kit and tested. Dryer is heating great and cycling between 200F and 130F with vent disconnected and with the vent connected its cycling between 210F and 120F. I advised customer to have vent cleaned and replace the vent cover. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"

We serviced a

GE DISHWASHER

Model PDT825SSJ0SS

Near Saint Michael, Minnesota 55376

Matt

Job Details: 06/24/2022

"Customer complaint is, DEAD. Inspected and tested. Found the UI board has failed."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7500GW0

Near Elk River, Minnesota 55330

Matt

Job Details: 06/24/2022

"Customer complaint is, CHIRPING NOISE IN SPIN CYCLE. Inspected and tested. Washer sounded good agitating and in a high spin empty, but when it slowed down there was some squealing noise. I inspected underneath the washer and the motor is covered in oil from the gear case. Needs a new gear case. Quoted customer $395. to install new gear case. Customer approved repairs. Part on order. ; ordrd 1 W11393685 (Gear case)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB01

Near Elk River, Minnesota 55330

Matt

Job Details: 06/24/2022

"Customer complaint is , EVAP FAN IS NOISEY. Inspected and tested. Found the evaporator fan motor has failed. Needs a new motor and blade. Installed new fan motor and blade. Tested and everything sounds great. Refrigerator is now fixed."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFC

Near Minneapolis, Minnesota 55445

Phillip

Job Details: 06/24/2022

The latch hook inside the door is broken. It will need a new door. 5304473842

We serviced a

KITCHENAID DISHWASHER

Model KUDS25SHWW1

Near Minneapolis, Minnesota 55442

Nate

Job Details: 06/24/2022

"Child lock flashed for a day but the dishwasher still ran. Then it stopped running, and buttons on control panel stopped lighting up and responding. When I arrived I couldnt get anything to respond except the cancel button, but then that stopped responding and it went totally dead. Needs new control panel and possibly board. . ; saved tckt"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WV60M9900AV/A5

Near Plymouth, Minnesota 55447

Nate

Job Details: 06/24/2022

"Not draining well and giving an sc error code. Shakes when its in the spin cycle: Found the filter full of debris. Cleaned that out, drains great now."

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS627UTT0

Near Chanhassen, Minnesota 55317

Nate

Job Details: 06/24/2022

Replaced a torn bellow. Runs great now.

We serviced a

LG WASHER FRONT LOA

Model WM3700HWA/02

Near Minneapolis, Minnesota 55427

Phillip

Job Details: 06/24/2022

I replaced the door gasket. I ran a short cycle and it was good no leaks.

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2513241

Near Minneapolis, Minnesota 55401

Phillip

Job Details: 06/24/2022

"I found the transmission is leaking oil and it got all over the drive belt, actuator and the drive pulley assembly. It will need those 4 parts for the repair. The customer will let us know if they want it fixed. Transmission W11454734Drive pulley W10721967Belt WPW10006384Actuator W10913953"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDC400VW0

Near Saint Paul, Minnesota 55104

Phillip

Job Details: 06/24/2022

The dryer is working fine. I cleaned the dryer duct and shorted it some. I also cleaned the lint duct and cleaned the screen.

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFME527UTT1

Near Chaska, Minnesota 55318

Nate

Job Details: 06/24/2022

Found a sock stuck behind blower wheel. Got sock out. Runs nice and quiet now. Vacuumed lint out and oiled rollers.

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA00

Near Elk River, Minnesota 55330

Matt

Job Details: 06/24/2022

"Customer complaint is, LEAK ERROR CODE. Inspected and tested. Found the fill valve is cracked and leaking. Installed new water valve and tested. Dishwasher is working great and no leaks. Dishwasher is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHX7ER55UC/50

Near Minneapolis, Minnesota 55439

Nate

Job Details: 06/24/2022

"Leaked again but over the course of 3 weeks. Over the course of my visits and hours there have not been able to actually see it leaking. Will need to return next Thursday with the following parts:11002716,00705174,00611913,00611323,00611324,00647853,00620774,00611915 schdld next appmnt for 6/30 THU !, states that autho needed"

We serviced a

GE WASHER TOP LOAD

Model GTW335ASN1WW

Near Saint Paul, Minnesota 55104

Phillip

Job Details: 06/24/2022

I checked for error codes and there were a bunch out of balance codes. I found the belt had oil on it. I cleaned the pulley and replaced the belt. I advised the customer to use the precise fill option for better performance. ; used 1 Wh01x27538 (Belt) from stock

We serviced a

KITCHENAID DISHWASHER

Model KTTE304DSS0

Near Minneapolis, Minnesota 55410

Nate

Job Details: 06/24/2022

"Has been leaking and damaging kitchen floor. Found a bad Diverter seal. Replaced the seal, runs with no leaks now. ; used 1 WPW10195677 (DIVERTER SEAL) from stock"

We serviced a

SAMSUNG RANGE- GAS

Model NX58H5600SS

Near Saint Paul, Minnesota 55113

Phillip

Job Details: 06/24/2022

I found the bake ignitor was bad and causing a short. I replaced the ignitor and it heated to 350. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL STACKED WASHER

Model WGT4027EW1

Near Minneapolis, Minnesota 55408

Nate

Job Details: 06/24/2022

Not agitating and getting oil on clothes. Gearcase has gone bad and is spraying oil. Parts are covered under our warranty but labor is not. Quoted owner for labor and he said he would like to go ahead and do the repair. I ordered the parts and Im coming back next Friday.; ordrd 1 285785 (Clutch) and 1 3360629 (Gearcase)

We serviced a

KENMORE REFRIGERATOR

Model 106.581598

Near Shoreview, Minnesota 55126

Phillip

Job Details: 06/24/2022

The whole unit was not cooling and no fans. I found the cold control thermostat was bad. I replaced the thermostat. Tested good. ; used 1 WP2315562 (COLD CONTROL) from stock

We serviced a

LG RANGE- GAS

Model LRG3081ST/01

Near Minneapolis, Minnesota 55408

Nate

Job Details: 06/24/2022

Throwing up an error code that means it takes too long to pre heat. Found a bad ignitor. Replaced. Heats and preheats great with no error. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9150WW01

Near Cold Spring, Minnesota 56320

Seth

Job Details: 06/20/2022

"Customers complaint is there was a problem with the door latch and and it leaks and its loud during the spin cycle. Upon arrival and inspection I found the male part of the latch had come off the door and the door latch was stuck in a latched closed position. The main spin basket had 1/8 inch play. This washer has a bad rear main bearing, a door latch assembly, and a strike. ; saved tckt"

We serviced a

FRIGIDAIRE RANGE- GAS

Model GCRG3060ADB

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 06/20/2022

"The customer has nothing but issues with this range since it was new. Currently since the last work completed they are getting an F050 error randomly as well as the door lock locks and unlocks randomly. The customer is afraid to use unit since it locks them out and they have to kill the breaker to get it to reset. I agree with a customer as this unit start stops locks randomly without being told to on the user interface. e."

We serviced a

FRIGIDAIRE STACKED WASHER

Model FRFW3700LW0

Near Big Lake, Minnesota 55309

Seth

Job Details: 06/20/2022

Not draining. Upon arrival in inspection I arrived at the home and found the unit had been unstacked.When I looked it up in bluebook it ran 400 parts and labor +120 trip charge. I talk things over with a customer and he does not want to move forward with repair for that much money. Dont be surprised if you get a phone call from this customer as we miss lead him about pricing. The washing machine also has a failed rear main bearing and failure is eminent.

We serviced a

GE REFRIGERATOR

Model GSH25JFXNBB

Near Big Lake, Minnesota 55309

Seth

Job Details: 06/20/2022

"Customer states theres a leak when she dispenses water from the dispenser in the front. Upon a arrival inspection I found a piece of hoes that was not previously replaced was spraying out the front inspection cover. I replaced the 3 foot section of pipe and tested. A small leak manifested and I found a loose connection. I tightened that connection and watched it and it stopped leaking. The fridge is now fixed.; used 3 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UW2A

Near Farmington, Minnesota 55024

Delton

Job Details: 06/20/2022

"Ran full diagnostics and completed, no issues. I filled and rains dishwasher 5 times and every time dishwasher drains. Customer said it was intermittent. Filter is clean. Only thing i found was that there was no high loop on the drain hose. I added high loop and suggested that customer use as normal and see if it still has water on bottom of dishwasher when dishwasher shows clean. That means dishwasher ran full cycle and if there is still water inside then probably drain pump is intermittently failing."

We serviced a

INGLIS DRYER- GAS

Model IGD4400VQ2

Near Rosemount, Minnesota 55068

Delton

Job Details: 06/20/2022

"Found that rollers were worn causing noise and the thermal fuse was open cutting power to heat. Replaced with repair kit, also replaced thermal fuse and cycling thermostat. Tested and dryer runs quiet and is cycling heat good.; used 1 WP3392519 (THERMAL FUSE), 1 WP3387134 (THERMOSTAT), and 1 4392065 (REBUILD KIT) from stock"

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/01

Near West Saint Paul, Minnesota 55118

Delton

Job Details: 06/20/2022

Customer says they will intermittently get E15 error and then will go away for 3-5 cycles then will happen again. E15 is water leak inside pan. I found that there is residue inside drip pan so water has been leaking. I pulled out dishwasher and ran cycle for 30 minutes and could not find any leaks. But i did find that inside dishwasher was full of suds and I did not add soap.That means that there is too much soap being used. Customer is on water softner and used the casecade Platinum which oversuds dishwasher. I added a bit of oil and cleaned out inside dishwasher of suds and recommended to use finish tabs. Dishwasher is working good.

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2002201

Near Saint Paul, Minnesota 55104

Delton

Job Details: 06/20/2022

Found that washer is getting basket speed fault. motor shaft is loose in the motor so the belt hangs lower and motor wont spin. Would need new motor and actuator.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Saint Paul, Minnesota 55105

Delton

Job Details: 06/20/2022

Added evaporator defrost kit for Samsung. Tested and refrigerator is working good and should no longer frost up.

We serviced a

MAYTAG REFRIGERATOR

Model MFD2560HEW

Near Minneapolis, Minnesota 55406

Delton

Job Details: 06/20/2022

"Found that jazz board is bad and not going into defrost. Forced defrost mode and heat came on. Manually defrosted evaporator and replaced jazz board, tested and refrigerator is cooling and working good.Customers Dad was here and approved estimate. He said to call his daughter and collect payment.; used 1 WPW10503278 (JAZZ BOARD) from stock"

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model BAFW3574KW0

Near Minneapolis, Minnesota 55417

Delton

Job Details: 06/20/2022

"Found that drain pump is bad. Customer approved estimate. Replaced drain pump, tested and washer drains and is working good."

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG505M0BS3

Near Minneapolis, Minnesota 55429

Matt

Job Details: 06/20/2022

"Customer complaint is, NOT COOKING / NO HEAT, OVEN DOES NOT HEAT UP. REPLACED THE IGNITER ALREADY. Inspected and tested. Found the board was sending voltage to the valve, but not the ignitor. The valve is bad. . Customer declined repairs for now and is going to look into his options and might call us back. Part number WP98014893."

We serviced a

BOSCH REFRIGERATOR

Model B36CL80SNS/04

Near Plymouth, Minnesota 55446

Phillip

Job Details: 06/20/2022

The customer said it started to make ice better after I left. I replaced the ice maker. Advised the customer to give 24 hours to make ice.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rogers, Minnesota 55374

Adam

Job Details: 06/20/2022

Installed kit from last diagnosis and changed the defrost cycle like kit advised. Unit is now back up and running

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFGA

Near Buffalo, Minnesota 55313

Seth

Job Details: 06/20/2022

"Not cooling, missing digits on the UI and no ice. On arrival inspection I found the ice room was frozen up and 25?F. This unit has the evaporator drain manufacturing defect that causes it to get too warm melt out then make ice for a while then freeze back up. There is no known fix for this defect. The user interface is missing a few digits on the display. Its still working and functioning fine but I quoted replacement anyways. This customer has a new leaf home appliance warranty and will be working with them to see if they cover."

We serviced a

BOSCH DISHWASHER

Model SHV68T53UC/07

Near Shorewood, Minnesota 55331

Adam

Job Details: 06/20/2022

Unit was giving an E15 error code. Pulled unit out and found small amount of water on the bottom of units pan which made the float go up and turned drain on. Dried the pan and ran unit for 30 min every thing was dry besides a very small amount under the circulation pump. Quoted customer to replace circulation pump 12008381; ordrd 1 12008381

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Chanhassen, Minnesota 55317

Adam

Job Details: 06/20/2022

Replaced the pressure hose from last diagnosis and tested unit. It worked great no need to replace the pressure sensor at this time and saved customer some money

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV

Near Chaska, Minnesota 55318

Adam

Job Details: 06/20/2022

Units top rack rollers/adjuster was busted. Replaced part with W10712395. Added photos of busted part and model tag. Now unit is working properly ; used 1 W10712395 (Adjuster) from stock

We serviced a

LG RANGE- ELECTRIC

Model LDE4415ST/00

Near Plymouth, Minnesota 55446

Phillip

Job Details: 06/20/2022

After I got some data on this range I found it had another fuse. The lower oven fuse was bad. I replaced the fuse and remounted the upper oven broil element that was left hanging down. The cooktop works good and both ovens are working and preheated to 350.

We serviced a

GE DISHWASHER

Model DDT700SSN0SS

Near Wayzata, Minnesota 55391

Phillip

Job Details: 06/20/2022

I had to replace both parts of the diverter. The dishwasher is working good now. It will divert water for all the spray arms not just the silverware basket. ; used 1 Wd19x26398 (Diverter assembly) from stock

We serviced a

BOSCH DISHWASHER

Model SHE6AP05UC/06

Near Champlin, Minnesota 55316

Matt

Job Details: 06/20/2022

"Customer complaint is, ERROR CODE 25, NOT DRAINING. Inspected and tested. Found the drain pump cover was loose. Also there was some junk in the sump area. Cleaned out sump and reinstalled cover. Dishwasher is now draining and working great."

We serviced a

KENMORE DISHWASHER

Model 665.13473N410

Near Elk River, Minnesota 55330

Matt

Job Details: 06/20/2022

"Customer complaint is, LEAKING / FLOODING, DISHES NOT COMING OUT CLEAN. Inspected and tested. Found both bottom and middle spray arms are partially plugged and the bottom one looks cracked. I ran dishwasher through diagnostics and everything seemed to be working great. I did not see it leak. Recommended replacing both spray arms. Customer approved ordering and sending directly to customers house for them to install. Ordered both bottom and middle spray arm and shipped directly to the customer. ; pckd up 1 WPW10340504 (Middle spray arm) and 1 W10849471 (Lower spray arm)"

We serviced a

GE REFRIGERATOR

Model GSE25HGHBHBB

Near Chaska, Minnesota 55318

Adam

Job Details: 06/20/2022

Unit would just continue to run water. Customer had water filter out to stop the water running. I tried the ice dispenser and it was turning off right away so I know its nothing sticking there. Went to the valve and found that had failed. Customer replaced it not to long ago and now is going to get a GE one to make sure it doesnt fail

We serviced a

LG RANGE- ELECTRIC

Model LDE3037ST

Near Minneapolis, Minnesota 55438

Adam

Job Details: 06/20/2022

Units front left burner isnt working at all. The burner tested good. Found wasnt getting power to the element. Started testing connections those are all good. Tested relays next and found relay 17 wasnt working. Replaced relay on board. Now unit is working properly ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBS179BSS01

Near Minneapolis, Minnesota 55405

Phillip

Job Details: 06/20/2022

I found no power out of the control fuse to the main board. I replaced the fuse and powered back up. The control is working and the oven is working good. ; used 1 WPW10545255 (THERMAL FUSE) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model GLD2445RFC0

Near Minneapolis, Minnesota 55413

Phillip

Job Details: 06/20/2022

The upper spray arm is broke and missing. The wash motor is loud and not spraying water good. I found a bunch of stuff stuck in the impeller. I removed the objects but it still loud. Wash motor 154859101Spray arm 5304506516; snapped 1 QuickPics

We serviced a

KENMORE DRYER- ELECTRIC

Model 11097591220

Near Minneapolis, Minnesota 55418

Phillip

Job Details: 06/20/2022

The drum would not spin. I found the belt was broken. I replaced the belt and vacuumed out the dryer. Its working good now. ; used 1 WP33002535 (BELT) from stock

We serviced a

LG DISHWASHER

Model LDF5545BB

Near Elk River, Minnesota 55330

Matt

Job Details: 06/20/2022

"Customer complaint is, EC OE. Inspected and tested. Found the garbage disposal had just been replaced and they didnt punch out the plug. I removed the garbage disposal plug and tested dishwasher. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

GE REFRIGERATOR

Model PYE22KYNFFS

Near Annandale, Minnesota 55302

Seth

Job Details: 06/20/2022

Customer complains that on Friday they could hear a noise coming from the freezer and found frost buildup. The same time they noticed the ice room where the icemaker lives inside the left fridge door was too warm and water dripped from the icemaker when they tried to dispense. I plugged in my Smart HQ and began to research and found that three days and one hour from time of service there was an event where the defroster heater ran for 20 minutes and the fresh food door was left open. I suspect extra moisture was to play as this is a Lakehouse and it was opened up at the time per the customer. When I arrived and checked I had a few water errors from the day it was hooked up and one thermistor error but thats all I found. I could find no issues and it all looked good. I left some recommendations about leaving doors open with the customer as well as keeping track of a few pieces of information in case there is a repeat offense.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHN2899LF2

Near Elk River, Minnesota 55330

Matt

Job Details: 06/20/2022

"Customer complaint is, WATER COLLECTING ON THE BOTTOM OF THE FREEZER. Inspected and found the evaporator drain was plugged. Cleaned out drain and defrosted ice in freezer. Refrigerator is now fixed."

We serviced a

MAYTAG DRYER- GAS

Model MED5500FW1

Near Plymouth, Minnesota 55446

Adam

Job Details: 06/20/2022

Unit was making loud noise and then wasnt heating well. Air flow was bad. Once disassembled found that the blower wheel was full of lint. Cleaned out lint All rollers looked fine still oiled them for maintenance. Reassembled unit noise was better but still had a light noise. Customer is going to get the vents cleaned and redo the venting on the dryer then give us a call. Told him there is a good chance the blower wheel will need to be replaced

We serviced a

AMANA DRYER- GAS

Model LGA30AW

Near Roseville, Minnesota 55113

Phillip

Job Details: 06/20/2022

The ignitor coils were weak so the longer it ran the less it would heat. I replaced the coils. Its working good now. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA00

Near Elk River, Minnesota 55330

Matt

Job Details: 06/20/2022

"Customer complaint is, LEAK ERROR CODE. Inspected and tested. Found the fill valve is cracked and leaking. . Part on order. ; ordrd 1 DD81-02265A (Fill valve)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8500BW0

Near Brooklyn Park, Minnesota 55444

Phillip

Job Details: 06/20/2022

I replaced the shocks and the washer is overloading with water and is still causing the washer to sit to low and the rotor hits the ground. After more trouble shooting I think board is at fault and is causing the washer to over fill. The rotor may also be damaged. The customer will just buy a new washer.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2570AEM0

Near Saint Michael, Minnesota 55376

Matt

Job Details: 06/20/2022

"Customer complaint is, NO WATER TO IM. THEY CHANGED A PART, NOW CANT GET THE WATER TO STOP. Customer replaced the supply valve and then found the ice maker supply line was plugged at the top. He removed it and blew air into it with a air compressor and then when the would try to get water from the door it would fill the ice maker to. Inspected and tested. Everything was testing good in test mode. I turned the valve on and off a half dozen times and it was working great. I cycled the ice maker and it filled with water. Everything is testing good. Customer is going to use it and see what happens. I advised if they still have issues to replace the dual valve and possibly the ice maker."

We serviced a

BOSCH REFRIGERATOR

Model B36CL80SNS/04

Near Plymouth, Minnesota 55446

Phillip

Job Details: 06/16/2022

"The ice maker has ice in the tray but it wont move on to dump the ice. I pressed the test button but the ice maker never cycles. Temps in the freezer are 0 and the fresh food temp was 36. It needs the ice maker assembly. . ; snapped 3 QuickPics, states that autho needed"

We serviced a

GE DRYER- GAS

Model GTD33GASK0WW

Near Big Lake, Minnesota 55309

Seth

Job Details: 06/16/2022

Customers complaint with the dryer is it he only reads 100? at the vent outside and its taking twice as long to dry clothes. Upon arrival inspector checked igniter and put it thermocouple in the dryer cavity. I watch seven flower cycles between 150?F and 103?F. I was here previously I dealt with service bulletin for a failing igniter and installed a new flame sensor and coils for good measure. I could find no issues I called Jay and spoke with Jay. According to the GE tech line this unit should run an average of 130?. Which is consistent with the temperatures Im seeing he recommended I watch some additional cycles to verify heat stays throughout. I watched 7 more cycles heat was consistent. The dryer is working as designed.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD6620HW0

Near Wayzata, Minnesota 55391

Phillip

Job Details: 06/16/2022

Getting the f3-e3 thermistor error and poor air flow. I found the air flow was poor. There is also a bulletin for this issue. I fixed the air flow issue by pulling the machine forward and station out the duct . If it continues then it will need the parts listed. Console W11417087Thermistor WP8577274

We serviced a

GE DISHWASHER

Model GDF570SGJ2CC

Near Eagan, Minnesota 55122

Delton

Job Details: 06/16/2022

Replaced water valve and when testing found that its leaking little bit from motor. Assumed that the water valve was the source since it was leaking from that. Now with motor customer will think about repairing it VS replacing it. They will call back if they want to proceed.Order motor part# WD26X23258