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Service History 398

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed January 29, 2026 to January 30, 2026

Whirlpool DishwasherJan 29, 2026Minneapolis, MNTechnician: Mark

Model DU850SWPS3

Found tub full of water. Drain hose clogged and sink backing up. Cleared drain hose and tub filter. Ran disposal and rinse cycle. Unit draining properly.

“Mark was courteous, thorough, and kind. I recommend him enthusiastically.”

Val L.
GE RangeJan 29, 2026Stacy, MNTechnician: Lucas

Model CES750P4MW2

Installed switch assembly and tested. Unit fully functional.

“I had explained the issue with my range over the phone to the best of my ability but fully expected the tech would come out and look at the range first and order the parts needed and then come back a later date to fix it. Instead the tech came with the parts needed and just dug right in and fixed everything in record time. He was on time and incredibly nice and knew exactly what to do to fix the range. Clearly the communication between everyone in the company is outstanding and if I could rate my experience higher than 5 stars I definitely would….. thank you all so much.”

Dorian B.
Amana DryerJan 29, 2026Woodbury, MNTechnician: Delton

Model NED7500WW

Found worn rollers causing loud dryer operation. Customer approved estimate. Installed roller kit including belt, rollers, and idler. Tested dryer and verified quiet operation.

“Easy to schedule. Helped to determine what our options were. Communicated as they said they would. Arrived early on time. Came prepared with parts, ready to install if the repair was approved. Professional communications through the repair. Fair pricing. Work done quickly and dryer is fixed. Provided good advice. Thank you Omega & Delton. Already giving referrals at the office. Service in 2-3 days!”

Corey H.
Amana DryerJan 30, 2026Plymouth, MNTechnician: Mark

Model NGD4700YQ3

Replaced failed rear rollers and belt using a maintenance kit, ran a heavy cycle, and verified normal operation.

“Mark is excellent & he rocks at his job.Fixed the issue like magic. Highly recommend Mark and Omega & appreciate his approach & application of knowledge of appliances. He is a genius & rock star.”

Chetan - Benkat B.
Hisense DishwasherJan 30, 2026Maple Plain, MNTechnician: Tom

Model HUI66360XCUS

Installed missing screws on Hisense dishwasher hinge rope glides to stop noise and verified proper operation.

“Tom listened to us when we explained the issue and our possible cause for an issue with our brand new dishwasher. He was very patient with my husband and then proceeded to fix the problem very quickly. He was very conscientious.”

Anita M.
KitchenAid DishwasherJan 30, 2026Maple Grove, MNTechnician: Mark

Model KDFE204EBL1

Installed a new wash pump, ran a quick cycle, verified no leaks, and confirmed normal operation.

“Mark was great. Was careful while taking our dishwasher in and out, he cleaned up when he was done and was very informative as to what we needed to get our dishwasher working without trying to sell us something we didn’t need”

Venisa D.
Samsung RangeJan 30, 2026Minneapolis, MNTechnician: Jacob

Model NX60A6311SS/AA

Returned and replaced the oven bake igniter, tested, and verified proper operation.

“My technician was WONDERFUL!!! He was very knowledgeable and kind.”

Kristine G.
LG RefrigeratorJan 30, 2026Maple Lake, MNTechnician: Paul

Model LRFXS2503S.ASTCNA0

Replaced inefficient compressor and filter drier, pressure tested, evacuated, charged with R600a, performed jig update, cleaned condenser, and verified cooling.

LG DryerStackedJan 30, 2026Minneapolis, MNTechnician: Nate

Model DLGX3371W

Replaced failed belt using LG pulley kit, vacuumed unit, tested, and verified normal operation

“Nate was polite and professional. He got our dryer fixed up in a timely manner. I would definitely hope to have him back for future appliance repair needs!”

Daniel P.
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