We serviced a
KITCHENAID RANGE- GAS
Model KSGG700ESS1
Near Wayzata, Minnesota 55391
Phillip
Job Details:
01/04/2022
Verified the panel is dead. Getting 120 to the main board. The main board has mouse urine and poop all over it. The board is shorted and needs to be replaced. Dana ordered the board from automatic appliance. ; ordrd 1 W11034208 (Control board)
We serviced a
SAMSUNG REFRIGERATOR
Model RF30KMEDBSG/AA
Near Eden Prairie, Minnesota 55347
Phillip
Job Details:
01/04/2022
We verified it needed the ice maker kit. We replaced all parts in the kit. The ice maker cycled. **Now there is frost building up in the fresh food cover air duct. This issue is a new issue and unrelated to the ice maker**The ice container is also cracked pretty bad Please order the container DA97-14474C
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS7
Near Edina, Minnesota 55436
Phillip
Job Details:
01/04/2022
The dishwasher started to suds up and leak out the bottom. We advised the customer to use a different soap and clean with vegetable oil.
We serviced a
GE MICROWAVE
Model JTP86S0H6SS
Near Minneapolis, Minnesota 55410
Phillip
Job Details:
01/04/2022
2m248kns We found its not heating. The magnetron is bad. Ordered the magnetron from Global microwave. ; ordrd 1 2m248kns (Magnetron)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model n/a
Near Buffalo, Minnesota 55313
Seth
Job Details:
01/04/2022
"Identification plate is not readable. Door mounting screw holes had stripped. I had a new bolts and nuts. The door now is a fixed as it should. Note any further repairs that requires the purchase of parts will not be possible on this unit is it has no identification.; saved tckt , states that autho needed"
We serviced a
LG RANGE- GAS
Model LRG3081ST/00
Near Minneapolis, Minnesota 55416
Phillip
Job Details:
01/04/2022
We replaced the spark module. All the burners are working good. No more issues found.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Elk River, Minnesota 55330
Matt
Job Details:
01/04/2022
"Customer complaint is, WON'T SPIN BUT SOUNDS LIKE IT'S SPINNING. Inspected and tested. Found everything is working great in test mode, accept its draining slowly. Ordering a new drain pump. Installed new drain pump and tested. Washer is draining and working great. Washer is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Otsego, Minnesota 55330
Matt
Job Details:
01/04/2022
"Customer complaint is, CONTROL PANEL WASH NORMAL IS FLASHING WILL NOT STOP DRAINING. Inspected and tested. Found water underneath dishwasher in the pan. Vacuumed out water and ran dishwasher for over 30 minutes and it never leaked. I removed the bottom access panel and didnt find any signs of leaking. Dishwasher is not leaking for me."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Andover, Minnesota 55304
Matt
Job Details:
01/04/2022
"Customer complaint is, ICE MAKER JUST KEEPS RUNNING AND RUNNING AND WONT STOP. Inspected and tested. Found the main board is sending power to the auger motor continuously. Needs a new board. Quoted customer to install new board. Customer approved repairs. Part on order. ; ordrd 1 5304512770 (Main board)"
We serviced a
HAIER WASHER TOP LOAD
Model HLTW600AXW
Near Champlin, Minnesota 55316
Matt
Job Details:
01/04/2022
"Customer complaint is, SMELLS FROM WASHER DRAIN. Inspected and tested. Found theres water in the pan underneath the washer, but it looks like its been sitting there a while because its really slimy. Tested washer in test mode and everything was working great. Started washer on a rinse and spin with a load of towels and it completed the cycle perfectly and nothing was leaking. I removed the back and tipped it up and looked underneath and everything is completely dry on the washer. I cannot find anything wrong with the washer. I think they might have a plumbing problem."
We serviced a
GE RANGE- GAS
Model CGS990SET4SS
Near Buffalo, Minnesota 55313
Seth
Job Details:
01/04/2022
"Customer complained that the range sounds funny and doesnt consistently lite. Upon arrival and inspection I found the front left burner burner cap or not you OEM parts and did not match and were causing a problem. Both will need to be replaced part numbers are WB16K10062 - burner, WB28K10222 - cap. I clean the remaining burners and test them and it all ignited fine but gas pressure was exceedingly high. I inspected the gas service and found no pressure regulator installed. The range is running on high-pressure lines. Its been installed incorrectly no repairs possible. A plumber is needed to add a pressure regulator. Customer request we send the parts directly to her she can install the burner and burner cap the household is full of Covid conscience individuals.; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFX28978ST/00
Near Loretto, Minnesota 55357
Seth
Job Details:
01/04/2022
High temps. Failed sealed system was found. The compressor and fans were running.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD7800XW0
Near Albertville, Minnesota 55301
Seth
Job Details:
01/04/2022
Customer complains the dryer makes a horrible screeching noise when it tumbles. Upon arrival and inspection I found the idler pulley was making a horrible racket. I replaced the idler assembly and cleaned/oiled all the rollers. I also cleaned the blower fan and cavity as it had moderate buildup. I tested and it no longer make a screeching noise. The heat cycle well and I waited for four cycles before leaving. The drivers now fixed.; used 1 WPW10547292 (IDLER PULLEY) from stock
We serviced a
GE REFRIGERATOR
Model GFE27GSDASS
Near Rogers, Minnesota 55374
Seth
Job Details:
01/04/2022
Customer noted that fresh food section does not cool. Upon arrival and inspection I found fresh food evaporator fan had failed completely. I took apart and installed a new one and found the defrost drain from the upper evaporator was plugged I cleaned it gratis while on site. I cleaned up and put back together its now blowing and Frost covered the evaporator. The fridge is now fixed. Note see pictures for she may need another job done on her dispenser she will contact us in the future if they want to move forward for it.; used 1 WR60X26866 () from stock
We serviced a
KENMORE DRYER- GAS
Model 11072722101
Near Elk River, Minnesota 55330
Seth
Job Details:
01/04/2022
Not heating. Blown thermal fuse was replaced and cleaned the dryer and bulk head it was heavily obstructed. I watched 4 cycles its heating great. The dryer is fixed.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6630SS/AA
Near Big Lake, Minnesota 55309
Seth
Job Details:
01/04/2022
Not baking. Failed ignitor was replaced. Range is now fixed.; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Maple Grove, Minnesota 55369
Matt
Job Details:
01/04/2022
"Customer complaint is, NOT CLEANING DISHES- SPRAYER ISSUE?/ CLOGGED FILTER? Inspected and tested. Found the diverter and circulation pump have failed. Quoted customer to install new sump assembly. Customer approved repairs. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
INGLIS WASHER TOP LOAD
Model IAX4000RQ2
Near Saint Michael, Minnesota 55376
Matt
Job Details:
01/04/2022
"Customer complaint is, GETS STUCK ON RINSE CYCLE- KEEPS FILLING & DRAINING- WONT GO PAST THAT CYCLE. Inspected and tested. Found the lid switch has failed. Installed new lid switch and tested. Washer is filling, agitating, draining and spinning great. Washer is now fixed. ; used 1 WP8318084 (LID SWITCH) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM78W52N/01
Near Monticello, Minnesota 55362
Matt
Job Details:
01/03/2022
"Customer complaint is, LEAKS & GASKET ON THE BOTTOM HANGING OFF. Inspected and tested. Ran dishwasher for over 40 minutes and it never leaked. The sound dampening gasket on the bottom was just loose. Customer said the add rinse aid light keeps coming on. I found the rinse aid was empty. Showed customer how to fill rinse aid dispenser. Dishwasher is operating great for me."
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Otsego, Minnesota 55330
Matt
Job Details:
01/03/2022
"Customer complaint is, FLASHES A CODE SOMETIMES.. HAVE TO RESET. LOTS OF ISSUES NOW IT WONT DRAIN. Inspected and tested. Found the air gap on the counter was plugged solid. Also the float was stuck in the up position because of the grease in the dishwasher not allowing it to fill with water. Cleaned out air gap and filled and drained dishwasher until it cleaned out the sump area. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0JS0
Near Otsego, Minnesota 55374
Matt
Job Details:
01/03/2022
"Customer complaint is, Oven not working properly / wrong temperatureThe oven is cooking way too fast the error code is F6 E1. Inspected and tested. Found the broil element is stuck on. The broil relay on the board is sticking. Needs a new board. Customer approved repairs. Board is not in stock. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Blaine, Minnesota 55449
Matt
Job Details:
01/03/2022
"Customer complaint is, FAN IS NOISY, FROSY IN THE FRESH FOOD SECTION. Inspected and tested. Fan is working and defrost works. Found the drain was plugged and the defrost sensor is bad. . to install new drain kit and sensor. Customer approved repairs. Installed drain kit and ordering sensor. Part on order. I need 2 hours for this on my return trip. ; ordrd 1 DA32-00006S (Defrost sensor)"
We serviced a
GE REFRIGERATOR
Model TBX18CIBQRWW
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
01/03/2022
The evaporator is not defrosting. It needs a heater and bimetal thermostat plus the fresh food door gasket is ripped. They will replace the fridge. Heater WR51X464Bimetal defrost WR50X10010Door gasket
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFW4011LWO
Near Otsego, Minnesota 55330
Seth
Job Details:
01/03/2022
Leaking. Failed rear main bearing rubbing on door boot causing the leak.
We serviced a
BOSCH DISHWASHER
Model SHS5AVL6UC/22
Near Maple Grove, Minnesota 55311
Seth
Job Details:
01/03/2022
E24 error. Customer cleared a blockage in the sump assembly before we arrived. When I arrived I found the supply line was twisted up behind the machine and Ohio loop was installed. I rerouted the drain hose and tested it was a drain cycle. Seems to be working fine now.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0AS0
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
01/03/2022
We replaced the bake heating element. It started to heat up . No more issues found.
We serviced a
GE DISHWASHER
Model GDF520PSJ6SS
Near Osseo, Minnesota 55311
Seth
Job Details:
01/03/2022
Leaking from circulation pump. I quoted diverter and pump as the hoses deteriorate with time.
We serviced a
GIBSON MICROWAVE
Model JVW1650SB004
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
01/03/2022
The microwave would not heat. When we started the microwave is made a buzz sound. We found the mag is shorted to ground and we test and found only the mag is defective. The microwave is almost 20 tears old. The customer will replace the microwave.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Eagan, Minnesota 55122
Delton
Job Details:
01/03/2022
Found that bottom of door where hinge goes into the plastic is cracked so door wont sit right and hard to close door (see picture) Whole door would need to be replaced.Door part# LW10353181 make sure that is the righthand side and is white. Part not in stock and needs autho.; saved tckt
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Maple Grove, Minnesota 55369
Seth
Job Details:
01/03/2022
Not spinning binding. Rotor blot was loose I tightened and tested and found the gear box was very loud. I recommended replacement. I quoted via blue book. They declined service at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model DU7200XS2
Near Eagan, Minnesota 55122
Delton
Job Details:
01/03/2022
"Dishwasher motor squeals loudly, intermittently. Timer will get stuck and intermittently stop advancing. After fiddling around with timer I got the heater to come on, Im assuming that the heater is ok and due to timer issue. Also leaks from vent, screen vent is cracked and not reflecting water. Would need motor/sump assembly, timer, maybe heater. Parts are NLA.Even if parts are found customer would rather have cash out due to how old it is?Motor assembly 3367440; timer 304464; heater 719687; screen vent 300246; saved tckt"
We serviced a
GE WASHER TOP LOAD
Model WPGT9350C0WW
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
01/03/2022
The pulsator cap is broken off. The pulsator was loose but another company had tightened the center bolt. The splints in the transmission shaft and inside the pulsator are stripped bad. When the washer starts to slowly moving in the agitate cycle there is a very loud squeak noise. The washer is also filling very slow. We removed the hoses. There was some gunk in the hot valve screen but it still fills slowly. It would need the following parts for the repair. WH13X10017 water valve WH43X10027 pulsatorWH43X10027 WH43X10026 pulsator cap WH39X10003 Transmission ; states that autho needed
We serviced a
GE RANGE- ELECTRIC
Model PS920SF2SS
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
01/03/2022
When you start any function it would run for a few seconds then shut down. We put into diagnostics mode and it gave a f760 code. The fault is a main touch logic error. We found the 2 and 4 buttons do not respond. The touch pad glass control would need to be replaced. WB27X21438 glass touch pad.
We serviced a
KENMORE RANGE- GAS
Model 36275585891
Near Minneapolis, Minnesota 55443
Seth
Job Details:
01/03/2022
Failed bake burned took out the ignitor. Part is on order.; ordrd 1 WB16K10035 (Burner)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Burnsville, Minnesota 55337
Delton
Job Details:
01/03/2022
Evaporator is all frosted over needs evap fix kit. Also ice box full of ice to there i cant open ice tray. Would need Ice maker kit as well (see pictures). Would need all parts related to this issue as well as autho. Also the door bins are cracked and broken are those covered?; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17G5AW0
Near Saint Paul, Minnesota 55124
Delton
Job Details:
01/03/2022
"Found that the compressor is running but fan is not. And making squealing noise. Customer also says it got down to almost room temperature so it freezes and thaws. Ordering cold control, defrost timer, evaporator fan motor and rescheduling.; ordrd 1 214537103 (Cold control) and 1 215846602 (Defrost timer) and 1 5303918549 (Evaporator fan motor)"
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234DQ2
Near Burnsville, Minnesota 55337
Delton
Job Details:
01/03/2022
"Found that the lid switch is broken, also agitator dogs worn out. Unit is laundry center. Found a lot of lint build up and also found that vent is not even attached to wall dryer vent and was blowing into house, causing lint build up. Cleaned out lint and attached vent, tested heat and found that dryer vent is clogged as heat spiked inside dryer.Replaced lid switch and agitator dogs. Washer is working good but dryer vent will need to be cleaned before dryer can be used otherwise it could blow safety fuse and not dry clothes.; used 1 80040 (DOGS), and 1 3949247V (LID SWITCH) from stock"
We serviced a
GE REFRIGERATOR
Model PSI23NGPCBB
Near Eden Prairie, Minnesota 55344
Delton
Job Details:
01/03/2022
"Found that control board is bad. Getting power to board but nothing else. Also the ice flap wont close causing ice clump and frost up inside freezer. Door flap solenoid, door flap, control board."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FCRE3052A8D
Near Hopkins, Minnesota 55343
Delton
Job Details:
01/03/2022
"Found that when i got here there was no power, range had no light. Checked terminal block and found that there was only 120v coming to range. I turned on/off breaker and range powers on. I preheated oven and checked all range cooktops and everything is heating and working good.Appears to be electrical breaker box issue that it lost half power."
We serviced a
KENMORE REFRIGERATOR
Model 79551314014
Near Eden Prairie, Minnesota 55346
Phillip
Job Details:
01/03/2022
Found another crack in the line but the connector. We replaced the whole line with some extra tubing. We then found the 1/4-5/16 connector at the bottom of the door was leaking. We replaced that and now its all good. ; used 1 FITTING4 (5/16' JG FITTING) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model LEQ9858PW0
Near Plymouth, Minnesota 55446
Seth
Job Details:
01/03/2022
Heats all the time and wont start. Shorted element and failed thermal fuse were replaced. The dryer is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM5000HVA
Near Plymouth, Minnesota 55446
Seth
Job Details:
01/03/2022
"Customer complains the washing machine doesnt drain. I replace the pump and tested of the speed wash with no spin balance. Unit drained still not drain correctly. I pulled the hose out and found it had been installed about 14 inches into the wall. I took it to the sink and cleared out about 10 inches of blockage. I tested twice after clearing, it seems to be draining perfectly the washer is now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Minnetonka, Minnesota 55345
Phillip
Job Details:
01/03/2022
"There is frost build up on the ice maker. This model need the ice kit. Advised the customer we would have to submit for approval. Parts listed should be the correct part but please verify. Main control DA92-00606EDa97-13718cDa97-19898aDa82-0236aDA97-14504C; snapped 1 QuickPics, states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHX43R55UC-64
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
01/03/2022
We found water leaking from the water valve. We replaced the valve. No more leaks and its good . The valve under the sink was stuck and there was some leaking from a supply tube. We advised the customer to call a plumber. ; used 1 00622058 (INLET VALVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS22KAWH10
Near Minneapolis, Minnesota 55442
Seth
Job Details:
01/03/2022
"Burning smell, and screaming. I was unable to locate the issue I inspected both the evaporator cavity of, defrost system, and compressor cavity. I could find no source of a burning smell or could not duplicate any noises. The unit is from 1994 and very old."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Hanover, Minnesota 55341
Matt
Job Details:
01/03/2022
"Customer complaint is, FREEZER DOOR KEEPS FREEZING SHUT. Inspected and tested. Found theres a gap on the top right corner of the freezer door causing frost to build up. Also the freezer evaporator drain is plugged. Defrosted freezer and cleaned out drain. Reassembled and now the door is closing great. Refrigerator is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS07
Near Rogers, Minnesota 55374
Matt
Job Details:
01/03/2022
"Customer complaint is, FREEZER FOODS MELTING & NOTHING WORKS IN THE FRIDGE EITHER. Inspected and tested. Found the freezer and FF compartment are room temperature and nothing was running. Turned refrigerator dial off and back on and everything turned on and started cooling. After 20 minutes the evaporator was only frosted over about 40 percent. The sealed system has failed and probably the cold control.."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Shakopee, Minnesota 55379
Delton
Job Details:
12/29/2021
"Found several things that are bad, water fill case assembly is bad and will not sensing water entering dishwasher and will not start cycle. Door seal on bottom of door is ripped, part is part of inner door panel. Also the panel comes with other parts needed like the duct assmebly and condenser duct that is leaking. Squealing from motor.Sump dd82-01126b; water case assembly dd82-01373a; tub gasket dd62-00043a; inner door panel assembly dd82-01090a.If parts are found and repair is done add 2 hour block.; saved tckt"
We serviced a
KITCHENAID COOKTOP- GAS
Model KFGS306VSS02
Near Buffalo, Minnesota 55313
Seth
Job Details:
12/29/2021
I pulled it apart cleaned it and put it back together. I even grounded the actual burner from underneath and was unable to make burner lite consistently or see that it was ignited once it was lit. Please see the attached photos to the parts needed show discontinued the rest circled in red or what I would need to complete this job.
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Minneapolis, Minnesota 55416
Phillip
Job Details:
12/29/2021
"The control panel is blank again. Last visit it was blank but there was no blinking green led light on the main control board. I replaced the main control last visit and the dishwasher started to work. Today the green led light was on solid. The solid light means a communication issue. I reset the power to the main control and its all working good ,for now. Now it will need the main UI board (WD21X23463); states that autho needed"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0AS0
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
12/29/2021
The bake element popped and started to smoke. Im ordering the bake element to replace. ordrd 1 W10779716 (Bake element)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Savage, Minnesota 55378
Delton
Job Details:
12/29/2021
Found that frost build up inside ice box so it is making noise as fan blade hitting ice and noisy. Cycled ice make and no water. Pulled out fridge and found that this fridge has the insulation failure on back wall and will start to rust and create ice build up and freeze the water line. Call into autho.; saved tckt
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF419AAW/XAA03
Near Minneapolis, Minnesota 55417
Nate
Job Details:
12/29/2021
Not spinning. Found the rear bearing is completely detached from the tub. 12 year old washer.
We serviced a
HOTPOINT RANGE- GAS
Model RGB525DEH1WW
Near Minneapolis, Minnesota 55406
Nate
Job Details:
12/29/2021
Not heating well and setting off smoke alarm. Replaced a bad ignitor. Now in 5 minutes it preheated to 350. Customer cleaned off a bunch of charred debris in oven with oven cleaner. Smoke alarm is next to oven so probably sensitive too being so close to oven. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 79640272900
Near New Brighton, Minnesota 55112
Nate
Job Details:
12/29/2021
"Unit dead. Unplugged L1 and N molex connector from noise filter board, reconnected, runs great now. Quoted customer 240 for board and labor if it goes dead again. Part 6201EC1006T. If customer calls again because its dead please order 6201EC1006T so I can have that before I return. Let them know it would be 240."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS55IIW0
Near Eagan, Minnesota 55123
Delton
Job Details:
12/29/2021
"Replaced water valve, (did not use other parts) tested and no more leaks. Washer is workin good."
We serviced a
LG DRYER- ELECTRIC
Model DLE5977S
Near Eagan, Minnesota 55123
Delton
Job Details:
12/29/2021
"Replaced thermistor and thermal fuse, 5301el1001a was not ordered. Tested and dryer is cycling heat correctly for over 20 minutes. Dryer is heating and working good as Im here.If problem continues i would guess heating element would need to be replaced order part 5301el1001a; used 1 6931EL3003D (THERMAL FUSE) from stock"
We serviced a
LG REFRIGERATOR
Model LFX25973D/00
Near Shakopee, Minnesota 55379
Delton
Job Details:
12/29/2021
"Looks like ice tray was etched by hard water/calcium build up causing ice cubes to not drop and then would fill and splash and overfill causing ice clumping. Replaced ice maker, tested and it cycled and filled, no leaks. Refrigerator is working good."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER4634JQ0
Near Shakopee, Minnesota 55379
Delton
Job Details:
12/29/2021
"Motor is locked up. Quoted motor and blower wheel, Customer approved estimate. Replaced motor and blower wheel, Tested and dryer now tumbles and heats. Dryer is working good.; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Shakopee, Minnesota 55379
Delton
Job Details:
12/29/2021
"Found several things that are bad, water fill case assembly is bad and will not sensing water entering dishwasher and will not start cycle. Door seal on bottom of door is ripped, part is part of inner door panel. Also the panel comes with other parts needed like the duct assmebly and condenser duct that is leaking. Squealing from motor. Needs several parts that are not in stock even if is in stock is it worth to repair? Customer would be interested in cash out since they said they have alot of problem with this dishwasher.Sump dd82-01126b; water case assembly dd82-01373a; tub gasket dd62-00043a; inner door panel assembly dd82-01090a.If parts are found and repair is done add 2 hour block.; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244PT04
Near Plymouth, Minnesota 55447
Seth
Job Details:
12/29/2021
I replaced the Kratt agitator assembly and tested. The washer now agitate as designed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near Rogers, Minnesota 55374
Seth
Job Details:
12/29/2021
Fridge doesnt dispense ice or water. I replaced. The dispenser cover assembly and it began working instantly. Note I notified customer the water lines are very old and in very poor shape I turn the water on and tested it but advise customer keep an eye on them for leaks as theyre very discolored and dry and cracking. The fridge is now fixed; pckd up 1 DA97-08518D (Dispenser cover assy)
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED5100DW0
Near Minneapolis, Minnesota 55439
Phillip
Job Details:
12/29/2021
Dryer was making noise when first starting. We took dryer apart found the idler pulley was junk. We replaced the idler and clean all the lint. Dryer is working good now. We did recommend getting the vent cleaned out; used 1 279640 (ROLLER) from stock
We serviced a
SAMSUNG DRYER- GAS
Model DV45H7000GW/A2
Near Minneapolis, Minnesota 55423
Phillip
Job Details:
12/29/2021
"The dryer makes a squeak sound when it runs. We found 3 of the drum rollers were locked up and the idler pulled was locked up. We replaced 3 rollers oiled the last one and replaced the idler. We also vacuumed out the dryer. It sounds good now. ; used 1 DE634A (PULLEY), and 3 4581EL2002h (ROLLER) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model MISSING
Near Rogers, Minnesota 55374
Nate
Job Details:
12/29/2021
"Not heating. Found a broken wire. Replaced wire, also replaced bad frayed belt and vacuumed out dryer, cleaned rollers, runs great now. ; used 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID COOKTOP- GAS
Model KFGS306VSS02
Near Buffalo, Minnesota 55313
Seth
Job Details:
12/29/2021
I pulled it apart cleaned it and put it back together. I even grounded the actual burner from underneath and was unable to make burner lite consistently or see that it was ignited once it was lit. Please see the attached photos to the parts needed show discontinued the rest circled in red or what I would need to complete this job. Note customer has raised an elevated this ad American home shield and will be contacted today by an American home shield associate. Please expedite.; saved tckt
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Saint Michael, Minnesota 55376
Matt
Job Details:
12/29/2021
"Customer complaint is, BLOWING CIRCUIT AND FAN WASN'T WORKING PROPERLY AND UNIT STOPPED WORKING. IT'S DEAD. Inspected and tested. Found the fuse was blown because one of the door switches had failed. The switch holder is wore out to. Installed new switch holder and all 3 door switches and fuse. Tested microwave and its working great. Microwave is now fixed. ; used 1 5304509457 (SWITCH HOLDER), 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Minneapolis, Minnesota 55416
Phillip
Job Details:
12/29/2021
"The control panel is blank again. Last visit it was blank but there was no blinking green led light on the main control board. I replaced the main control last visit and the dishwasher started to work. Today the green led light was on solid. The solid light means a communication issue. I reset the power to the main control and its all working good ,for now. Now it will need the main UI board (WD21X23463); states that autho needed"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.770426
Near Plymouth, Minnesota 55447
Phillip
Job Details:
12/29/2021
The dryer was heating up to temp and air flow is good. We replaced the gas coils and found the front seal was very loose. We glued the seal back on. The dryer is working good. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 11029422801
Near South Haven, Minnesota 55382
Seth
Job Details:
12/29/2021
Timer stops before the rinse and before the spin and it doesnt advance unless you play with it. Upon arrival and inspection I found the timer and failed. I replaced the failed timer and cleaned the water screen on the cold water supply line. I watched and it completed recycle perfectly. The washer is now fixed; pckd up 1 WPW10199989 (Timer)
We serviced a
GE MICROWAVE
Model PEB7227SL1SS
Near Corcoran, Minnesota 55340
Seth
Job Details:
12/29/2021
I replaced the failed micro-switches they were burnt. I tested the microwave it is now fixed.; used 3 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0AS0
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
12/29/2021
The bake element popped and started to smoke. Im ordering the bake element to replace. ordrd 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8500SR00
Near Osseo, Minnesota 55311
Phillip
Job Details:
12/29/2021
The customer complaint was the washer would not drain and it gave them f21 error. We noticed it drains real slow. We removed the drain filter and found it full of stuff. We cleaned the filter and its working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Savage, Minnesota 55378
Delton
Job Details:
12/29/2021
Found that frost build up inside ice box so it is making noise as fan blade hitting ice and noisy. Cycled ice make and no water. Pulled out fridge and found that this fridge has the insulation failure on back wall and will start to rust and create ice build up and freeze the water line (see pictures) not repairable. Call into autho.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Maple Grove, Minnesota 55311
Nate
Job Details:
12/28/2021
"Rack adjusters broken. Replaced, works great now.; used 2 WPW10546503 (ADJUSTER) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, Minnesota 55347
Nate
Job Details:
12/28/2021
"Needs new touchpad too, but too expensive. Uninstalled control board originally installed. Reinstalled original control board. Did not install case break or leak sensor."
We serviced a
BOSCH DISHWASHER
Model SHV4803UC
Near Eden Prairie, Minnesota 55347
Nate
Job Details:
12/28/2021
"Dishwasher wasnt washing, but it fills and circulates great. No issues. Ran it a number of times. Caretaker recently cleaned out sump area. No debris."
We serviced a
SAMSUNG REFRIGERATOR
Model RF30KMEDBSG/AA
Near Eden Prairie, Minnesota 55347
Nate
Job Details:
12/28/2021
"Icemaker is having known issue where it freezes up. Can you please submit this for authorization for the service kit?; O-emld tckt , states that autho needed"
We serviced a
GE DRYER- GAS
Model DCVH660GH0WW
Near Minneapolis, Minnesota 55417
Nate
Job Details:
12/28/2021
"Needs either main PCB, user interface board or both. Main PCB getting correct voltage but cant test voltage to user interface. Explained to customer it could be one or both, either way they are buying new dryer."
We serviced a
FRIGIDAIRE DISHWASHER
Model Ffbd2411ns6b
Near Otsego, Minnesota 55330
Matt
Job Details:
12/28/2021
"Customer complaint is, NOT WORKING / NO POWER. LIGHTS ARE WORKING, BUT THE CYCLE WONT BEGIN. Inspected and tested. Found the wires to the door latch are melted. I repaired the wires and tested. Dishwasher is working great now, but I think the door latch is going to need to be replaced soon, because the terminal is black and loose. Customer is just going to use it as is for now and see what happens."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2070KRB
Near Elk River, Minnesota 55330
Matt
Job Details:
12/28/2021
"Customer complaint is, NOT COOLING THE LIGHTS COME ON AND WE CAN HEAR THE MOTOR OR FAN RUNNING. Inspected and tested. Found the compressor and fans are running, but no frost on the evaporator. The sealed system has failed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Maple Grove, Minnesota 55369
Matt
Job Details:
12/28/2021
"Customer complaint is, NOT CLEANING DISHES- SPRAYER ISSUE?/ CLOGGED FILTER? Inspected and tested. Found the diverter and circulation pump have failed. Quoted customer $406. to install new sump assembly. Customer approved repairs. Part on order. ; ordrd 1 WPW10671942 (Sump assembly)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB850YG1
Near Elk River, Minnesota 55330
Matt
Job Details:
12/28/2021
"Customer complaint is, NOT DRAINING- EC Ld & UD STOPS MID CYCLE- HAS TO REMOVE CLOTHES FOR IT TO DRAIN. Inspected and tested. Everything worked great in test mode. Started washer on a normal cycle with a load of towels and it worked perfectly and completed the cycle with no errors. Washer is working perfectly for me. Maybe the drain pump is sporadically failing, but is working every time for me. If they call back, we should go back with a drain pump. Part number WPW10403802."
We serviced a
GE REFRIGERATOR
Model PSCS3RGXCFSS
Near Minneapolis, Minnesota 55408
Nate
Job Details:
12/28/2021
Waterline leaking under the fridge. Replaced it with new John guest fitting.. no leaks now.; used 1 Pp0408w (Coupler) from stock
We serviced a
LG RANGE- GAS
Model LRG3081ST/00
Near Minneapolis, Minnesota 55416
Nate
Job Details:
12/28/2021
"15 times all ignitors on cooktop ignites. 16th time none did. Ordered new wire harness for spark control, and spark module. ; ordrd 1 EBF60662901 (Spark wire harness)"
We serviced a
KENMORE DISHWASHER
Model 66513093N412
Near Eagan, Minnesota 55122
Delton
Job Details:
12/28/2021
"Found that the prongs that hold the heat element was bent up preventing spray arm from spinning and it would spray water into one area causing leaking from bottom. Corrected prong, tested for 30 minutes and no leaks. Dishwasher is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS20ZRGW6
Near Apple Valley, Minnesota 55124
Delton
Job Details:
12/28/2021
As Im here the refrigerator is cooling and working good. Customer said one day it stopped cooling and freezer foods started to thaw. Then next day was cooling again. Since its working as Im here its hard to diagnose. Defrost timer sounds a bit loud. I replaced defrost timer guessing that is what it could be. Refrigerator is cooling and working good as Im here.; used 1 UET120 (UNIV DEFROST TIMER) from stock
We serviced a
ROPER WASHER TOP LOAD
Model RAX7245KQ0
Near Burnsville, Minnesota 55306
Delton
Job Details:
12/28/2021
Lid switch is bad and wont advance into drain/spin. Also agitator dogs are worn out and not fully agitating. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 3949247V (Lid switch) and 1 80040 (Dogs)
We serviced a
SAMSUNG DRYER- GAS
Model DVG45N5300W/A3
Near Savage, Minnesota 55378
Delton
Job Details:
12/28/2021
Outside plastic dryer vent cracked inside venting falls off. Screwed and taped dryer venting and no longer falls off. Checked heat and dryer cycles heat good. Dryer is working good.
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Savage, Minnesota 55378
Delton
Job Details:
12/28/2021
Refrigerator running but not cooling. Customer says will intermittently start to cool but then food will thaw. Compressor is running but no cool/no frost. Standard LG compressor issue. Needs sealed system repair.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Minneapolis, Minnesota 55410
Phillip
Job Details:
12/28/2021
We replaced the fill tube heater only. Ran the ice maker and it filled with water.
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW3
Near Chanhassen, Minnesota 55317
Phillip
Job Details:
12/28/2021
The dryer would not heat at all. I found the thermal fuse was bad. We replaced the fuse and tested he air flow. The dryer heats good ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4158341
Near Big Lake, Minnesota 55309
Matt
Job Details:
12/28/2021
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed. Quoted customer to install new drain pump. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DPA0
Near Wayzata, Minnesota 55391
Seth
Job Details:
12/28/2021
Dishwasher wont drain and LEDs are stuck on in the UI. Failed drain pump And UI control board.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AV/A2
Near Chanhassen, Minnesota 55317
Phillip
Job Details:
12/28/2021
We ran the washer on a rinse and spin and it stops with 13 minutes let and just sits there. We ran it through all the diagnostics test and everything passed. The erro codes that came up the most was the dc-door error and uB- unbalanced load. The washer needs both board. The main board is NLADC92-01531C inverter DC92-01803L main control
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Eden Prairie, Minnesota 55347
Phillip
Job Details:
12/28/2021
Showed the customer how to remove the filters and spray arms for cleaning.
We serviced a
GE WASHER FRONT LOA
Model GFQ14ESSNOWW
Near Brooklyn Park, Minnesota 55428
Seth
Job Details:
12/28/2021
"Door is bent must be lifted to close. Unit is in a small closet and it is not easily accessible. Its the washer dryer combination unit would not drain. I removed a blockage and tested it and it works fine outside of the misaligned door. The door is bent no repairs possible for it. Would need WH46X28348 - door and WH01X28354 - lock assy, WH01X28362 - strike. Washer worked fine but would need these parts to get door to close as if it was new.; saved tckt"
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/H00
Near Eagan, Minnesota 55122
Delton
Job Details:
12/28/2021
"Compressor not running, locked up. Power is going to compressor but not running. Bad compressor, needs sealed system repair.; saved tckt"
We serviced a
GE REFRIGERATOR
Model PSC23MGTABB
Near Eden Prairie, Minnesota 55347
Phillip
Job Details:
12/28/2021
Not cooling me display was flickering. Put main control board in. Started cooling right away and all displays working correctly. ; used 1 WR55X10942P (MAIN BOARD) from stock
We serviced a
GE REFRIGERATOR
Model PDS20SCRBRSS
Near Dayton, Minnesota 55327
Matt
Job Details:
12/28/2021
"Customer complaint is, NOT WORKING, FRIDGE & FREEZER 71 DEGREES- LITES ALL WORK. Inspected and found the compressor relay is clicking and the condenser fan is bad. Quoted customer to install new relay and fan motor. Customer approved repairs. Parts on order. ; ordrd 1 WR84X10055 (Condenser fan motor) and 1 WR08X10061 (Relay overload) and 1 WR07X10086 (Relay)"