Service History 391 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7500GC0

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/29/2022

The customer said it will sometimes stop mid cycle and sometimes it beeps during the cycle. The only error codes saved was F2-E1 stuck key error. I cleared the error and ran a test. The rear passed with no new errors. I then ran a touch pad test and that also passed with no new errors. I started the washer on a quick wash. The washer ran a quick wash with no issues and error codes at the end. It may need a user interface control because of a stuck key. I gave the customer the BB quote. Shes just going to use it as is for now. Use interface console W11130341

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA

Near Minneapolis, Minnesota 55418

Nate

Job Details: 07/29/2022

Replaced bad fuse today. Confirmed now that heater comes on in forced defrost. Fridge was cooling nicely. Everything good to go now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Farmington, Minnesota 55024

Delton

Job Details: 07/29/2022

Customer did not give it enough time (they did not even pull out the food) to defrost because ice bucket is still stuck solid inside ice box. I informed customer that fridge needs to be unplugged/breaker turned off and doors opened with towels and all food removed (because its not cooling at all) so that it will be completely defrosted to do the fix; schdld next appmnt for 8/2 TUE !

We serviced a

MAYTAG WASHER TOP LOAD

Model MTW6700TQ1

Near Shorewood, Minnesota 55331

Adam

Job Details: 07/29/2022

Customer just ran a load before getting there double checked for leaks and found the leak coming from the center. Found that unit was leaking from the bearing. Customer at this doesnt want to repair is going to think it over and let us knowReturning WPW10106990

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5JHAXTS02

Near Roseville, Minnesota 55113

Nate

Job Details: 07/29/2022

Water leaking from water filter. Replaced water filter housing. No drips or leaks after replacing the housing.

We serviced a

KENMORE DISHWASHER

Model 66513222N410

Near Albertville, Minnesota 55301

Matt

Job Details: 07/29/2022

"Customer complaint is, PLASTIC HANDLE IS BROKEN OFF. Inspected and found the control panel and handle are broken. I need to order the handle. Part on order. ; ordrd 1 W10300761 (Handle)"

We serviced a

FRIGIDAIRE STACKED WASHER

Model FFLG2022MW2

Near Saint Michael, Minnesota 55376

Matt

Job Details: 07/29/2022

"Customer complaint is, NOT DRAINING VERY WELL. Customer said its draining the water out, but not always spinning the clothes dry. I ran it through a rinse and spin empty and it was working great. I put some towels in the washer and ran it through a quick wash and it worked perfectly and spun the towels out. Washer is operating normal for me."

We serviced a

LG REFRIGERATOR

Model LFXC24726S/04

Near Plymouth, Minnesota 55442

Matt

Job Details: 07/29/2022

"Customer complaint is, NOT COOLING. Inspected and tested. Breaker was tripped and refrigerator was room temperature. Reset breaker and compressor and fans turned on, but after 20 minutes there was no frost on the evaporator. The sealed system/compressor has failed."

We serviced a

DANBY REFRIGERATOR

Model DBC117A1BSSDB-6

Near Rogers, Minnesota 55374

Matt

Job Details: 07/29/2022

"Customer complaint is, LEAKING & THINKS IT MAY NOT BE COOLING EITHER. Customer had it running in the garage for the last 3 days. Temperatures was only 45F. The fan is running and theres heavy frost on only about 25 percent of the evaporator and then nothing. The sealed system has failed. ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF221NCTASR/AA

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 07/29/2022

"The customer said it never made ice after I replaced the ice maker. I pressed the test button but the ice maker did not cycle. I pressed ice off and energy saver to check for errors. There are no errors. I pulled the unit out and tested for 5 volts dc at the made board for the ice maker. I get 5 volts dc out on the board. I unplugged the fridge and reset the cn90 connector. I then plugged the fridge back in. I pushed the tested button on the ice maker, now the ice maker cycled and filled with water. Advised the customer to give it 24 hours to make ice. If it happens again it will need board DA92-00426A"

We serviced a

FRIGIDAIRE DRYER- GAS

Model GLGQ2152ES1

Near Minneapolis, Minnesota 55441

Phillip

Job Details: 07/29/2022

The dryer is not heating at all and stopping mid cycle. I found the glow igniter it was getting 120 V but it was not getting hot I checked igniter and it was open. I replaced the igniter and I tightened the door strike on the door. The door shuts good in the dryer now heats up.; used 1 DC035 (IGNITER) from stock

We serviced a

KENMORE RANGE- ELECTRIC

Model 790.9301331

Near Hanover, Minnesota 55341

Matt

Job Details: 07/29/2022

"Customer complaint is, THNKS THERMOSTAT ISSUE?- INSPECT IF ITS STILLWORKING GOOD- SETS FOR 300 ISNT REACHING TEMP. This is a Kenmore electric range. Customer said its taking longer to cook things. Preheated to 437F then cycled between 333F-409F, 337F-405F, 339F-407. Oven is actually averaging around 375F after 3 cycles. I showed customer how to recalibrate oven if they want to."

We serviced a

FISHER PAYKEL REFRIGERATOR

Model E522B

Near Wayzata, Minnesota 55391

Phillip

Job Details: 07/29/2022

I replaced the temp sensor and Fresh food fan motor. I noticed that now the research is not working so when the door is shut the light stays on and cooling fan does not run. I am now ordering the red switch I may or may not use the control board when I return.; ordrd 1 814443P (Switch)

We serviced a

LG DRYER- ELECTRIC

Model DLE3733W

Near Sartell, Minnesota 56377

Seth

Job Details: 07/29/2022

Sounds bad when it tumbles. Failed support rollers were replaced. The dryer was quiet after the repair.; used 4 4581EL3001E (ROLLER) from stock

We serviced a

UNKNOWN RANGE- ELECTRIC

Model UMDI10NS3BKC

Near Sartell, Minnesota 56377

Seth

Job Details: 07/29/2022

I called and work with Pete and after a series of tests we found it was only getting one phase. He says it needs a para control board he had no part numbers he said you had to use the model number to order the parts. Dana please look up and get us the power board.; saved tckt

We serviced a

KENMORE REFRIGERATOR

Model 795.51313.013

Near Sartell, Minnesota 56377

Seth

Job Details: 07/29/2022

Water leak. Leak found from the plastic water lines that feed the dispenser. This is a typical issue with this model of LG fridge made for Kenmore. The damage was extensive it spread from the floor into the cabinetry and the drywall.

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Monticello, Minnesota 55362

Seth

Job Details: 07/29/2022

"Stops intermittently. Known issue with moisture in the UI board, it can cause main PCB failure was well. I quoted both ways. The customer declined repair at this time."

We serviced a

GE WASHER FRONT LOA

Model GFW850SPN1RS

Near Chanhassen, Minnesota 55317

Phillip

Job Details: 07/29/2022

The moTor pulley was loose and was slipping on the motor shaft. I replaced the motor. The belt was also broken. I replaced the belt today. I ran a spin and it sounds good and spins fast.

We serviced a

SAMSUNG DRYER- GAS

Model DV48H7400GW/A2

Near Saint Michael, Minnesota 55376

Matt

Job Details: 07/29/2022

"Customer complaint is, SPINS ALL THE TIME WHEN DOOR CLOSED, WHILE NOT POWERED ON. NO HEAT WHEN WE DO TURN IT ON AND ATTEMP. Inspected and tested. Found the motor relay is stuck on and the dryer is tumbling anytime the door is shut. When I turned it on, it started heating but smelled like it was burning lint. Needs a new main board. When I unplugged it, the relay must have reset and now its working. Customer wanted me to clean out the inside of the dryer. I disassembled dryer and vacuumed out a lot of lint. Reassembled and tested. Dryer is now working and heating, but is getting to hot. Airflow on outside of house is basically nothing. I advised customer to not use dryer until the vent gets cleaned and said the relay is likely to get stuck on again."

We serviced a

KENMORE REFRIGERATOR

Model 10676232402

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 07/29/2022

I verified the customer complaint that the fresh resection was not cooling properly I found the fresh food fan was not turning fast it was moving very slow. I removed and replaced the evaporator fan motor. It is now cooling properly and the fan is working great.

We serviced a

LG REFRIGERATOR

Model LFXS24632D

Near Kimball, Minnesota 55353

Seth

Job Details: 07/29/2022

"Not cooling. This refrigerator has a failed sealed system the linear inverter compressor manufacturing defect is the culprit . The compressor and all fans are running but its not cooling..; O-emld tckt"

We serviced a

KENMORE REFRIGERATOR

Model LFCS22520S/02

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 07/29/2022

Unit was warm in the freezer. Removed evap cover and found just were the Freon comes in had little frost. The compressor and all fans are running good. Unit has a sealed system issue. Customer is going to get a new fridge; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Little Canada, Minnesota 55117

Nate

Job Details: 07/29/2022

Replaced handles and evaporator kit. Set adaptive defrost to every eight hours. Defrosted evap. Everything good to go now.

We serviced a

AMANA RANGE- GAS

Model Arg7600cc

Near Maple Grove, Minnesota 55369

Matt

Job Details: 07/28/2022

"Customer complaint is, BURNER OPERATION ISSUES, ALL FOUR BURNERS ARE NOT IGNITING ON THE RANGE. WILL WORK PERIODICALLY. Inspected and tested. Everything is working perfectly for me. It could be the spark module, but Im not entirely sure because its working perfectly and I cant get it to fail."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Hopkins, Minnesota 55343

Nate

Job Details: 07/28/2022

"whirlpool fridge, I ran it through test mode. Passed all tests. Customer said once every couple months itll stop cooling. All they do to get it to cool again is unplug it for a few seconds and plug it back in, and then it starts running and is good for another couple months. No weird sounds. No frost build up or water anywhere. Its been working good for the last couple weeks. On mph the main PCB is the second most replaced part. Also, their Icemaker doesnt make ice. I cycled it in test mode. thats the 3rd most replaced part. Icemaker actually passed all the tests, harvesting, heating, filling with water.W10807388 quoted for the main PCB.

We serviced a

DANBY REFRIGERATOR

Model DBC047D1BSSPR

Near Minneapolis, Minnesota 55410

Nate

Job Details: 07/28/2022

"Not cooling. Found compressor and condenser fan not running. With 3-1 hard start connected to compressor it ran immediately. Installed new 3-1 and compressor running, told customer to call tomorrow if its not cooling, because that would mean it has a sealed system issue and we will refund for the repair. ; used 1 RCO410 () from stock"

We serviced a

GE RANGE- GAS

Model JGSP48S0H2SS

Near Minneapolis, Minnesota 55419

Nate

Job Details: 07/28/2022

Not heating on bake. Replaced ignitor and some melted wires and connectors. Replaced screw with bolt and nut where ignitor connects to burner assembly. Heats great now. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Minneapolis, Minnesota 55417

Nate

Job Details: 07/28/2022

Not draining. Ended up bypassing air gap. The rubber water line from the air gap to the garbage disposal was all kinked and couldnt get kinks out. Drains great now.

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA400PJHDWR/AA

Near Saint Paul, Minnesota 55104

Nate

Job Details: 07/28/2022

"Washer spins great, drains great, washes great, and can get it to spin and drain if you put it on a drain cycle or rinse and spin. But on a regular wash it gets to the spin and drain portion and it stops. Has a bad main PCB. "

We serviced a

GE RANGE- GAS

Model JGBS60REK1SS

Near Saint Paul, Minnesota 55104

Nate

Job Details: 07/28/2022

"When cook top burners ignite they barely have flames. Checked gas line coming to range, no hiss of gas as Im disconnecting the line. When line is completely disconnected, I could put my nose to the line and smell and theres hardly a whiff of gas. Checked in the basement but couldnt find any place where the gas was shut off. They had gas turned off for a couple days for renovation work, then turned back on. They will have a plumber come out to look at the gas line. I reattached line with plumbers cement."

We serviced a

WHIRLPOOL MICROWAVE

Model MH7140XFQ

Near Sartell, Minnesota 56377

Seth

Job Details: 07/28/2022

Microwave handle is falling off a door is cracked. Upon arrival and inspection I found a broken handle and outer cover. Both parts are still available I went to reschedule to come back and customer stated they are only looking for a replacement. I told him that the repair was what was authorized and she said she would give a call to American home shield. Please send this in the authorizations as a customer declines repair is looking for replacement options only.; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS23R4AW2

Near St. Cloud, Minnesota 56303

Seth

Job Details: 07/28/2022

"Leaking, plugged defrost drain. I defrosted and tested drain with 4oz of water, it is now draining."

We serviced a

ELECTROLUX REFRIGERATOR

Model EW23CS75QS1A

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 07/28/2022

Unit was cooling. The evap was dry. Pulled fridge out on protective mat. Found the compressor wasnt running. Unit has a compressor inverter. Installed new one to test unit. Still didnt work. Found that the compressor windings tested good. Put unit in service mode. Ran just the compressor which it fired it up and started working. Checked the DC and AC voltage to the inverter. Was reading low. The control board isnt sending the correct power to the inverter. Ordered new board and rescheduled. ; ordrd 1 5304499463 (Board)

We serviced a

GE REFRIGERATOR

Model GFE26GMHFES

Near Minneapolis, Minnesota 55445

Matt

Job Details: 07/28/2022

"Customer complaint is, LEAKS. Inspected and found the bottom of the freezer was full of ice. Disassembled freezer evaporator and found the drain plugged. Defrosted freezer and cleaned out drain. Refrigerator is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2844LFE

Near Brooklyn Park, Minnesota 55428

Matt

Job Details: 07/28/2022

"Customer complaint is, LEAKS WATER. Inspected and tested. Found the evaporator defrost drain was frozen over. I disassembled freezer evaporator cover and defrosted freezer and cleaned out drain. Also this refrigerator has the ice ball on the back of the refrigerator. I told the customer about it. Refrigerator is now fixed."

We serviced a

SAMSUNG STACKED DRYER

Model DV42H5200EP/A303

Near Andover, Minnesota 55304

Matt

Job Details: 07/28/2022

"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB765FW0

Near Chaska, Minnesota 55318

Adam

Job Details: 07/28/2022

Unit wasnt Heating. Disassembled front of dryer. Tested the heat element. It tested open. Removed the heater element. Found that it did break so thats the reason for reading open and not working. Quoted and replaced the element. Had element on truck used WP3387747 from truck stock. Unit is now working properly. I did recommend getting there dryer vents cleaned; used 1 WP3387747 (ELEMENT) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW1

Near Chaska, Minnesota 55318

Adam

Job Details: 07/28/2022

Put unit in test mode to try to hear and louder then normal noise. It went through spin fine. Sounded little louder for this model and age. Put unit in agitate and was a little louder then normal but still acting the way its supposed to be. Unit would need a new transmission if they want the noise to be gone. Also checked under the agitator to make sure nothing else was in there.

We serviced a

LG DRYER- GAS

Model DLGX3876V

Near Andover, Minnesota 55304

Matt

Job Details: 07/28/2022

"Customer complaint is, NOISY. Inspected and tested. Found the front right roller was wearing out. Quoted customer $285. to install 2 front rollers. Customer approved repairs. Installed 2 new front rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS8 AH MY

Near Chaska, Minnesota 55318

Adam

Job Details: 07/28/2022

"Unit wasnt making ice. In test mode I couldnt get the ice maker to cycle or water valve turn on. Replaced ice maker and now it will cycle which it didnt before but still not turning the water on. Unit needs a water valve also ordered and rescheduled WP12544124 valveWPW10190965 icemaker ; used 1 WPW10190965 (ICEMAKER) from stock, ordrd 1 WP12544124 (Valve)"

We serviced a

UNKNOWN RANGE- GAS

Model ARR-636

Near Excelsior, Minnesota 55331

Adam

Job Details: 07/28/2022

There definitely was a gap on the one side. Had the one hinge to far in on the left side making the right side out. Did the ole paper towel trick to see if it was sealing. Put the paper towel in between the door and gasket and see if it will pull out. Before adjusted slide right out on the right side now its tight all around

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH2400AWW

Near Eagan, Minnesota 55123

Delton

Job Details: 07/28/2022

Customer was getting Dc error which was unbalanced load. Customer was trying to wash 1 blanket. I ran test with load of towels and it completed. I informed customer that using more items the better so the washer can balance out the load more evenly. Customer will try that and call back if there is further issues. Washer is working good as im here.

We serviced a

GE STACKED WASHER

Model 417.948623

Near Rogers, Minnesota 55374

Phillip

Job Details: 07/28/2022

The drain hose had a hole in it down by the drain pump. I slid the washer out as far ad it could come out. The customer crawled behind it and disconnected the drain hose. I handed the customer the new hose and he put back in the stand pipe and zipped tied to the fill hoses. I hooked the other end to the drain pump. The washer and dryer are working good.

We serviced a

GE MICROWAVE

Model JVM3160DF4WW

Near Inver Grove Heights, Minnesota 55076

Delton

Job Details: 07/28/2022

Looks like microswitches might be bad but i went ahead and replaced them at no cost (maybe a bad microswitch) Tested and it is working good.Weird thing is that microwave power circuit is hooked up to a lot of other stuff the living room and half the kitchen. On a double 15 amp breaker. But customer said it only blows the breaker when door was opened/closed.Microwave is working good and not blowing breaker anymore as im here.; used 1 MICRO7 (3/16' MICROSWITCH) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW1

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/28/2022

When the washer had a load in it and filled the whole basket was sitting to low and the motor was hitting the ground. I replaced the shocks and the shifter. I ran a calibration and auto test.

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID81SS0A

Near Plymouth, Minnesota 55446

Phillip

Job Details: 07/28/2022

The customer said the dishwasher would just stop and beep. I ran for a few minutes. It filled but never started to wash. The i50 motor issue error came up. I canceled the cycle and tried again. The wash motor started to work. After letting it run for 10 minutes I heard a pop and smelled smoke. I pulled the board off and found a shorted spot on the control board. I quoted the customer BB for the board and labor plus tax. Part Control board 117499400

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Minneapolis, Minnesota 55447

Phillip

Job Details: 07/28/2022

"The dishwasher will fill and sometimes wash but the water wall vain does not move. When I powered the dishwasher the vain moves back and forth but never find home and gives the 7c vain error. After checking and researching it will need the motion assembly and vain motor sensor. I quoted BB for parts, labor and tax. The customer does not want to fix it. Motion assembly DD97-00484DVane sensor DD32-00011A"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS5

Near Edina, Minnesota 55435

Delton

Job Details: 07/28/2022

"Replaced evaporator fan motor and defrosted ice build up in return vent. Tested and fan is blowing, refrigerator is cooling and working good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 07/28/2022

The dishwasher wash motor is not coming on to spray. I found water leaking from the motor. I found a hole in the bottom of the lower spray arm.Im ordering the wash motor and lower spray arm. I will put a high loop on the drain hose and fix how its attached to the disposal. Spray arm 5304517203Motor 5304519906; ordrd 1 5304517203 (Spray arm) and 1 5304519906 (Motor)

We serviced a

SAMSUNG RANGE- GAS

Model NX58M6650WS/AA

Near Lakeville, Minnesota 55044

Delton

Job Details: 07/28/2022

"Found that igniter was weak and not turning on gas. Replaced igniter, tested and oven preheated and temperature of oven matches what my thermometer says. Range is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE REFRIGERATOR

Model GYE22GYNGFS

Near Big Lake, Minnesota 55309

Seth

Job Details: 07/28/2022

F801 error and warning on the dispenser with no water or ice. This is a brand new refrigerator customer has just moved in. Upon arrival and inspection I found you by using my Smart HQ that the RF ID center board was not being seen. I uninstalled the filter and found someone had tried to twist the filter and damaged it. I advise the customer to replace the filter and not reuse it as it has been damaged and could cause flooding or damage in the home. I uninstall the fridge removed power and started looking for loose wire connections and found one. I went ahead and checked all connections on the board and from the harness to the dispenser door. When I restored power with a filter out the warning went away and you began to be able to use the display on the dispenser as it was designed. I recommend a customer replace the filter and everything should be as designed. The right hand door was not level with the left hand French door I went ahead and made this adjustment while on site to the customer satisfaction. ; saved tckt

We serviced a

KENMORE REFRIGERATOR

Model 1069555983

Near Minneapolis, Minnesota 55427

Phillip

Job Details: 07/28/2022

"The customer said he is seeing a puddle of water in the basement. The water is right under the copper water supply line for the fridge. I pulled the fridge out and found a small piece of dust that was slightly most, other than that its completely dry in the back. I advised that the defrost pan could be over filling with water and thats dripping out or the suction line could be getting frosty and then it melts and water drops down. There was a lot of dust on the coils and on the condenser fan. I blew the coils and fan clean the sucked up all the dust. I thought it might just need a good cleaning."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS-3

Near Lakeville, Minnesota 55044

Delton

Job Details: 07/28/2022

"Found that microswitch was shorted, i replaced it but then still doing same thing. Found that shorted switch caused relay on control board to get stuck on. I banged relay and now it is working good but I informed customer that to guarantee the fix that the circuit board would need to be replaced.Ordering control board and rescheduling.; ordrd 1 W10893404 (Control board)"

We serviced a

UNKNOWN REFRIGERATOR

Model HC 2062 INDEX 21E/33

Near Excelsior, Minnesota 55331

Adam

Job Details: 07/28/2022

Unit not making ice. Last time here. They didnt have the water hooked up to test anything. Water is now hooked up. Water valve is working properly and when manually twisting the motor on ice maker can get everything work properly. Unit needs new ice maker. 610801500. Everything else to be working properly ; states that autho needed

We serviced a

MAYTAG DRYER- ELECTRIC

Model PYE4500AYW

Near Lakeville, Minnesota 55044

Delton

Job Details: 07/28/2022

"Found that thermal fuse is open. Customer approved estimate. Replaced fuse kit, tested and with vent disconnected dryer is cycling heat good. As soon as i attach vent heat spikes. Informed customer that dryer vent needs to be cleaned out before dryer will work efficiently. Dryer itself is working good.; used 1 LA-1053 (THERMAL FUSE) from stock"

We serviced a

GE WASHER TOP LOAD

Model GTWN8250D0WS

Near Eden Prairie, Minnesota 55346

Nate

Job Details: 07/28/2022

"The washer shakes, is leaking water, and clicks and runs louder on spin and agitate. Has a bad gearcase. ."

We serviced a

SAMSUNG REFRIGERATOR

Model RF30HBEDBSR/AA

Near Elk River, Minnesota 55330

Matt

Job Details: 07/28/2022

"Customer complaint is, NOT COOLING THE FRESH FOOD. Customer already replaced both FF sensors and evaporator fan. Inspected and tested. FF compartment was at 37F and freezer was 2F. The temperature sensor tested good from the board. The evaporator fan is running. Everything is testing good. Customer had FF compartment empty, so there going to fill it up and see what happens."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 07/28/2022

Just installed the shelfs the customer requested. Customer didnt want sensor installed because unit has been working fineDoor bin RT DA97-06419C Door bin LT middle DA97-11478A Door bin LT bottom DA97-11483A Returned Freezer sensor DA97-08608A

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXNS01

Near Rosemount, Minnesota 55068

Delton

Job Details: 07/28/2022

Evaporator is frosted over. I went into diagnostics and put it in defrost not getting power to defrost heater. It tests fine but board is bad. Also there is a crack in the liner on fridge side (see picture) control board would need to be ordered. Part show NLA and Liner is not repairable. Is this covered or repairable? Check with autho.If part is shipped informed customer that refrigerator will need to be unplugged and manually defrosted so i can pull evap cover off. It iced over to where i can pull off cover.; saved tckt

We serviced a

LG REFRIGERATOR

Model LSXS26366S/01

Near Minneapolis, Minnesota 55430

Phillip

Job Details: 07/28/2022

The customer said during there hot spell when the ac went out the freezer section only was warm. Now that the ac works the freezer is cooling good now. The freezer temps was around minus 5. There was no frost build up and everything was working. I found some moisture on the freezer door and on the packages. I found some food was pushing on the door. I moved the food so the door closes tighter.

We serviced a

LG WASHER FRONT LOA

Model GCW1069QS

Near New Brighton, Minnesota 55112

Phillip

Job Details: 07/28/2022

The complaint was it would drain slowly and the pump made a loud noise. I removed the drain pump and found the impeller was stripped and water was in the motor. I replaced the drain pump motor. I plugged the washer in and it started up in the rinse/spin cycle where it left off. When it was draining there was a little drip from the drain pump where it attached to the pump housing. I removed the motor and put some grease around the seal and made sure the screws were tight. We let finish the rinse and spin and it was good no more leaks.

We serviced a

GE REFRIGERATOR

Model GFSS6KKYESS

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 07/28/2022

"Unit wasnt cooling fridge properly was up to 60 degrees found a big ice damn build up on the evap. Defrosted the evap. Everything tested good. Defrost heater and fan. Replaced the drain kit and heater kit to fix issue now unit is operating properly ; used 1 DA32-10104N (TEMP SENSOR), 1 SH502 (HEATER), and 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHMXKB03

Near Farmington, Minnesota 55024

Delton

Job Details: 07/27/2022

Found that the evaporator drain was frozen over and then caused leak into refrigerator. Defrosted drain and added heat probe to prevent problem from happening again. Refrigerator no longer leaks and is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock

We serviced a

GE COOKTOP- GAS

Model PGP953SET4SS

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 07/27/2022

I left the knob in between the 2 doors.

We serviced a

BOSCH DRYER- ELECTRIC

Model WTVC3300US/10

Near Osseo, Minnesota 55311

Phillip

Job Details: 07/27/2022

The dryer would not heat at all. I took it all apart and found the hi limit thermostat was tripped. I pushed the red button to reset the thermostat. I put it all back together and tested the air flow. The air flow test good. I ran a heat test to see if it was over heating. On a time dry the hottest it got was 153 then it cycled back on at 120. I let run for 10 minutes and it was cycling good.

We serviced a

SAMSUNG RANGE- GAS

Model FX510BGS

Near Minneapolis, Minnesota 55446

Phillip

Job Details: 07/27/2022

The oven had a gas smell when using the oven. I checked the burner for cracks and it was good no cracks. I started the oven and the ignitor was slow to flow and only draws 2.89 amps. When the gas cam out and the burner was heating the gas valve was cycling on and off. I replaced the ignitor and tested the oven again. Now it heats up fast and the burner does not cycle. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Minneapolis, Minnesota 55447

Phillip

Job Details: 07/27/2022

"The customer said the dishwasher is not washing dishes good and make a sound. I started the dishwasher and let run. After a few minutes I open the door, I found the whole bottom was full of suds. I cut the suds with vegetable oil, it took several cycles to clean up. She also mentioned that a brown liquid leaks from the right side under the door. I found the door gasket has a rip in it towards the bottom. The customer is going to use as it is."

We serviced a

UNKNOWN RANGE- GAS

Model UPN90FDVGGILP

Near Minnetonka, Minnesota 55345

Phillip

Job Details: 07/27/2022

The top works fine but the oven would not heat. The bake and broil would not spark to light the burners. I replaced the spark module that was sent to the customer. All the ignitors are sparking now. The bake burner did light but the flame is low and the pressure is low. All the top burners have low flames. This has been converted to propane. I advised the customer to have the plumber back out who hooked it up and test the pressure.

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD8000DW4

Near Minneapolis, Minnesota 55443

Phillip

Job Details: 07/27/2022

"The dryer was making a loud squeak sound. I found 4 of the 5 rollers were bad and the idler was bad. I quoted BB price. I replaced the idler pulley and 4 rollers. It sounds good now. ; used 2 349241T (), and 1 279640 (ROLLER) from stock"

We serviced a

GE DISHWASHER

Model GDF630PMM0ES

Near Plymouth, Minnesota 55442

Nate

Job Details: 07/27/2022

"Dishwasher is dead. Pulled down the board and it is doing the strobe flash. Needs a new main PCB. Quoted 444, but I could not find anyone who has it. WD21X24804. PW searched, backorder until September. Customer buying a new one today."

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA

Near Minneapolis, Minnesota 55418

Nate

Job Details: 07/27/2022

"Unit super frozen up behind evaporator cover. Customer unplugged fridge yesterday but cover still frozen. Steamed evaporator until I could get the cover loose and remove it. Put into forced defrost, heater only came on with jumper. Has a bad fuse. Getting one and coming back on Friday. Already installed new temp sensor. Only need to install fuse when I come back. ; used 1 DA32-10104N (TEMP SENSOR) from stock, ordrd 1 DA47-00301D (Fuse)"

We serviced a

KENMORE STACKED WASHER

Model 417.6171251

Near Blaine, Minnesota 55434

Phillip

Job Details: 07/27/2022

"Complaint is that it does not fill well and lid was locked. I put into a spin and canceled the cycle. The lid unlocked. When on delicate cycle with cold water the cold valve buzzes. On a normal cycle and hot only the hot water trickles in. The room is so small I cant get the unit pulled out far enough to get behind it. A previous tech got it out and left in the hallway. The customers daughter was able squeeze behind to hook it up. We would need 2 men and a water valve. Attention FW Water valve 137353500; snapped 4 QuickPics, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS1

Near Roseville, Minnesota 55113

Nate

Job Details: 07/27/2022

"Leaking water, which pools up underneath the dishwasher. Watched it run and found water was leaking from the Diverter. Replaced the Diverter seal, no leaks. ; used 1 WPW10195677 (DIVERTER SEAL) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF4A

Near Saint Paul, Minnesota 55117

Nate

Job Details: 07/27/2022

"Dishwasher shuts off or stops at random points. Verified the heater works well, fuses good, runs and circulates well. Cant get it into test mode. Stops on abnormal cycle at random points. 6 minutes one time, 18 another time. ; ordrd 1 A11147301 (Control board)"

We serviced a

KENMORE DISHWASHER

Model 665.15112K211

Near Minneapolis, Minnesota 55405

Nate

Job Details: 07/27/2022

"Not washing or draining. Found the sump area all clogged up with fat. Cleaned fat out of filter and sump, ran dishwasher on a couple cycles, it drains, fills, runs and heats great. Showed owner how to clean it too."

We serviced a

LG STACKED WASHER

Model WM1388HW

Near Minneapolis, Minnesota 55408

Nate

Job Details: 07/27/2022

"Washer was leaking bad and the spray nozzle on the top of the bellow came out of place. Was able to get nozzle repositioned correctly. Found the reason why it would be leaking was because the drain line by the filter is missing the plug. Will need to order plug and have it shipped to them once they supply an address. They will call me later to give the ship to address. Part 5006EN3015A; ordrd 1 5006EN3015A (Plug), states that autho needed"

We serviced a

GE DISHWASHER

Model PDW1860K00SS

Near Minneapolis, Minnesota 55407

Nate

Job Details: 07/27/2022

"Dishwasher not cleaning well. Put in test mode. Fills, circulates, heats, and drains great. Found the drain line was not looped up. Mounted line so its looped up. Customer said they often will see food stuck to dishes. This will help stop back flow. Tested water. Water is hard. Recommended water softener. They use cascade. Recommended finish quantum. Dishwasher runs great. Filter clean. Both spray arms spray."

We serviced a

GE REFRIGERATOR

Model GFSS2HCYASS

Near Farmington, Minnesota 55024

Delton

Job Details: 07/27/2022

"Found that ice maker wont cycle. Replaced ice maker, tested and just had trickle. I also replaced water valve, tested and ice maker filled and is working good.; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WPW10671941

Near Saint Paul, Minnesota 55116

Delton

Job Details: 07/27/2022

"Found that the motor is bad, getting power but not running and then cut off heater. Heat is working and gave estimate for new sump assembly. Customer will think about it and call back if they want to proceed.part# WPW10671941 would need to be ordered."

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN1WW

Near Otsego, Minnesota 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, SMELLS FUNNY AFTER LOAD IS DONE. Customer said it smells musty or like dirty socks. I filled, agitated, drained and spun the washer and everything was working perfectly and I did not smell anything abnormal. It could be sewer gases coming from the stand pipe in the wall, but I didnt smell anything. I advised customer to run a heavy duty washer cleaner through the washer and see if that helps."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EP/A303

Near Otsego, Minnesota 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, STOPS MID CYCLE & KEEPS FOREVER TO DRY & TURNS ON & THEN OFF CONTINUOUSLY DURING CYCLE. Inspected and tested. Found the wrinkle prevention was on and thats why it would turn on and off continuously. I started dryer on a timed dry cycle and watched it for over 20 minutes and it was cycling perfectly between 190F and 130F. Airflow on outside of house is 19 mph. Customer is using sensor dry cycles and is running very large loads. In test mode the sensor bars are testing good. I advised customer that if you have really large loads, or loads with fabric that dries quicker than other stuff it can shut down early. I advised customer to try using timed dry and see if that helps. Dryer is testing perfectly."

We serviced a

LG DRYER- ELECTRIC

Model DLEX3470V

Near Albertville, Minnesota 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, TAKES A LONG TIME TO DRY. Inspected and tested. Turned dryer on and it got up to 245F really fast. I disconnected vent from back of dryer and then heat was cycling perfectly between 200F and 135F and airflow on back of dryer is 30mph. I cant check the outside because it comes out the second story. Dryer is testing perfectly. The problem is with the vent. I showed this to the mother in law that let me in."

We serviced a

LG REFRIGERATOR

Model LFXS26973S/01

Near Saint Paul, Minnesota 55116

Delton

Job Details: 07/27/2022

Wrong part shipped. Ordering part again and rescheduling.; schdld next appmnt for 7/29 FRI !

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM3

Near Rogers, Minnesota 55374

Matt

Job Details: 07/27/2022

"Customer complaint is, NOT CLEANING DISHES. Inspected and tested. Circulation pump is working, but doesnt sound like its putting out a lot of pressure. Also the soap dispenser door is broken and not always opening. I ran it through diagnostics and there was no errors and the heater was working great. Needs a new circulation pump and dispenser. ."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED5600XW0

Near Mound, Minnesota 55364

Adam

Job Details: 07/27/2022

Unit was making a squeaky noise. When it first start it really squeaked. Disassembled unit and found the idler was bad. Replaced the idler and cleaned the inside of the dryer. Reassembled unit and now working great. Used WPW10547292 truck stock idler; used 1 WPW10547292 (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Saint Paul, Minnesota 55117

Delton

Job Details: 07/27/2022

Found that leaking from diverter also stainless steel water line water valve has slow drip. Also found that heater element is open. Customer will think about it and call back if they want to proceed. Sump assembly part# WPW10671941; Heater element W10518394

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV395GTPARA/A101

Near Saint Michael, Minnesota 55376

Matt

Job Details: 07/27/2022

"Customer complaint is, NOISY. I disassembled dryer and the rollers and idler pulley look great. The blower wheel is packed full of lint, causing it to vibrate. I vacuumed out inside of dryer and cleaned out the blower wheel. Reassembled and dryer sounds great. Dryer is now fixed."

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGEF3055MBC

Near Saint Paul, Minnesota 55108

Delton

Job Details: 07/27/2022

Control board is shorted and not responding. Power goes to board but nothing else. Im assuming everything else is working but not %100 until i can get power. Customer declined estimate and will purchase new one.

We serviced a

GE MICROWAVE

Model PVM9005SJ3SS

Near Albertville, Minnesota 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, COMPLETELY DEAD. Inspected and tested. Found the 20 amp fuse was blown because one of the door switches has failed. Also the switch holder is wore out. Microwave needs to be removed to install fuse. Installed new switch holder, 3 switches and fuse. Tested microwave and its working great. Microwave is now fixed. ; used 1 WB06X10610 (SWITCH HOLDER), 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

SAMSUNG DRYER- GAS

Model DV218AGW/XAA

Near Anoka, Minnesota 55303

Phillip

Job Details: 07/27/2022

cust advised t0 he cleaned the venting and lint filter area/cust ran on timed dry and auto dry and stopped with error code. I tested the thermistor from the board and it was around 13 ohms. The new one was around 9. I quoted BB. I replaced the thermistor. We put wet towels in the dryer and ran a normal cycle. It seems to be working good now. ; used 1 WP35001191 (THERMISTOR) from stock

We serviced a

BOSCH DISHWASHER

Model SHPM88Z75N/01

Near Chanhassen, Minnesota 55317

Adam

Job Details: 07/27/2022

Unit was getting a E7 code which is a bad fan code. Replaced fan motor assembly 12009748. After unit was installed ran through diagnostic mode and unit ran through with no problem. Unit is now working properly

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED72HEDW1

Near Chaska, Minnesota 55318

Adam

Job Details: 07/27/2022

Installed W10849080 control board from last diagnosis now unit is working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Saint Paul, Minnesota 55108

Delton

Job Details: 07/27/2022

"Found that the freezer is cooling but evaporator fan is not running. Checked all other functions and is working. No power to fan motor. Appears that control board (jazz board) shorted and appears that evaporator fan caused that short. Customer approved estimate.; ordrng 1 Jazzboard (Jazz board), ordrd 1 W11024089 (Evaporator fan motor)"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2513241

Near Minneapolis, Minnesota 55431

Nate

Job Details: 07/27/2022

"Washer has been leaking a lot of water. The gearcase is bad, off kilter, rods are good. Its been grinding down the sides of the washer, shakes bad. Customer replacing unit."

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Buffalo, Minnesota 55313

Matt

Job Details: 07/27/2022

"Customer complaint is, Customer complaint is, FRIDGE IS NOT WORKING. Inspected and tested. Found the FF compartment was only 52F and freezer was 25F. Both the FF and freezer evaporators are frosted over 100 percent and both defrost heaters dont come on. Fans are all working. Needs a new board. Installed new main board and tested. Defrost heater is now working. Refrigerator is now fixed."

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR5636LQ0

Near Chaska, Minnesota 55318

Adam

Job Details: 07/27/2022

Unit was making a thumping noise when running. Found once disassembled a little piece of metal that must have been in a pocket at one time stuck in the felt that the drum rides on. Also notice the rollers were squeaky. Used repair kit 4392065 from truck stock. Reassembled unit and now running properly. Customer really needs to get the vent cleaned out they had no air flow out side the house. Also has expandable crinkle vent for the whole exhaust. ; used 1 4392065 (REBUILD KIT) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 796.3162331

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 07/27/2022

Disassembled unit and tub to clean out unit. Reassembled unit tested with customer everything is working properly.

We serviced a

LG REFRIGERATOR

Model FXS24663S

Near Eden Prairie, Minnesota 55346

Adam

Job Details: 07/27/2022

Unit wasnt cooling. Disassembled the back cover and found the compressor running. Also all the fan are running properly in the unit. No error codes are presented. Disassembled freezer evap cover to see the frost pattern. When I did so there was no frost pattern. I added photo. Unit has a sealed system issue

We serviced a

KENMORE STACKED WASHER

Model 11047512601

Near Minneapolis, Minnesota 55417

Delton

Job Details: 07/26/2022

"Replaced hose, tested and no leaks. Washer is working good."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV219AGW/XAA

Near Plymouth, Minnesota 55446

Adam

Job Details: 07/26/2022

Customer was getting a gas smell from dryer. Customer had gas turned off on arrival. Turned gas on and put leak detector all over any connections to the dryer. Then I removed the top of the dryer and ran the unit. The igniter was working properly and no gas smell inside the dryer I did find there was some bubbles from the leak detector on the connections to the dryer very small but they were their. Tighter fitting and ran dryer and put more leak detector on the joint. Now unit is making any bubbles for leaks and dont get any smell; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)