Service History 392

Model 79640272900

Cleared clogged drain pump filter causing no drain, instructed customer on cleaning procedure and verified proper operation

“Nice guy efficient quickly diagnosed issue”

Jon G.

Model LG5801XKW0

Installed new motor, blower wheel, belt, and idler pulley, ran timed dry cycle, unit tumbling, heating, and cycling properly.

Model WTW4816FW

Replaced pressure sensor and main board, calibrated unit, drain pump no longer running continuously and all tests passed.

Model FFTR1835VS

Found failed defrost timer. Replaced timer and tested operation. Unit working properly.

“Omega was dispatched as a result of the extended warranty service request for my Frigidaire refrigerator and freezer that had stopped working. Much to my surprise, Nick arrived with a part in hand for what he suspected was the problem. He was right! The entire repair was quick and easy and he was very polite and professional.”

Darin N.

Model PFQ97HSPV0DS

Installed user interface WH22X35724 and control board WH22X35701. Entered diagnostics via SmartHQ and tested all loads. Unit operating normally.

Model DD24DAX9

Customer overloaded dishwasher with debris and excess soap causing leak error, dried base tray, tested operation, advised leaving doors open to dry and using less detergent.

“Tanner was very friendly and professional. Clearly explained the issue with dishwasher providing options and cost. When calling to make appt the gentleman on the phone was very nice as well...would definitely be using Omega for future needs!”

Nancy F.

Model FFHT2022AS9

Installed new refrigerator compressor, filter drier, and evaporator, charged refrigerant and tested, unit operating properly.

Model ADE3SRGS177TW01

Dryer not heating, diagnosed failed heating element, replaced heat kit, tested and verified proper heating.

“Paul was responsive, professional and efficient in a rapid repair for us!”

Ross H.

Model MVW7230HW0

Installed new suspension rods and recalibrated, washer operating properly.

“We were extremely pleased with the service and customer care we received by Adam and your dispatcher. Adam was thorough and explained his diagnosis, potential causes and his 2 step recommended plan of action. When the machine was still making noise, he was quick to come back and took care of the problem. Washing machine is running like new! We appreciated his positive customer demeanor and he is a great face/representative for your company.”

Timothy D.