Service History 392 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Minneapolis, Minnesota 55416

Nate

Job Details: 05/27/2022

Fridge hasnt been running. When I got there I turned the controls to the coldest settings. It started running. Was going to replace jazz board since customers say the control has been unresponsive Ordered one ; ordrd 1 12784415 (Jazz board)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FSSS01

Near Minneapolis, Minnesota 55419

Nate

Job Details: 05/27/2022

"Refrigerator is not cooling. Main control board is not sending voltage to the condenser fan or compressor.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800BQ0

Near Minnetonka, Minnesota 55305

Adam

Job Details: 05/27/2022

Unit was making loud noise when agitate or spin was happen. Found the bolt on the bottom pulley on the basket was loose retighten and test back to working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Plymouth, Minnesota 55446

Phillip

Job Details: 05/27/2022

The refrigerator does not make ice and when it dispenses water water spraying out of the tube sideways. Advise the customer water dispenser is not covered but I did clean out the fill tube so now it dispensers properly. I found the icemaker fill tube was frozen. I thought out the tube and ran the heater test and both heaters to come on the icemaker compartment. I ran the icemaker fill test again and now at fills with water.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE9206AYW

Near Waite Park, Minnesota 56387

Seth

Job Details: 05/27/2022

I replaced the timer and checked the dryer vent. It was better but not perfect I advised the purchase a vent brush and left instructions on how to clean it. The dryer is now fixed.

We serviced a

GE DISHWASHER

Model GDF530PGM5BB

Near Sauk Rapids, Minnesota 56379

Seth

Job Details: 05/27/2022

"Leaking, water inlet port had popped out and unit was vending/spraying water out of the side. I re-installed it and tested the system. It had no errors and ran perfect without leaking. The dishwasher is now fixed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330E8HS3

Near Plymouth, Minnesota 55446

Phillip

Job Details: 05/27/2022

Water leaks from the air gap when it drains I had to bypass the air gap with the customers permission. Now the dishwasher drains good.

We serviced a

INSIGNIA WASHER TOP LOAD

Model NS-TWM41WH8A

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 05/25/2022

The motor shaft is falling out the motor. The washer will need a new drive motor. I have no way to look up parts for this model. . ; states that autho needed

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Blaine, Minnesota 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, SHUTS OFF INTERMIT & WATER IS IN THE BOTTOM OF IT. Inspected and tested. Found a E25 error. Its a draining issue or pump cover issue. I removed the filter and the pump cover wasnt locked in place. I locked it in place and then the dishwasher ran for over 20 minutes.Customer is going to use it and see what happens and will call us if they want us to order the drain pump. Part number 00631200."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9250WW00

Near Minneapolis, Minnesota 55405

Nate

Job Details: 05/25/2022

Replaced both valves since both were bad. Runs great now. Tested both valves multiple times.

We serviced a

KITCHENAID DISHWASHER

Model KUDI24SEBL1

Near Minneapolis, Minnesota 55403

Nate

Job Details: 05/25/2022

"Not draining. Checked the drain line and filter, those are good. But the motor tests as OL and its getting voltage but not running at all. It was humming earlier this morning. Needs new motor. Quoted for it. Customer buying a new one."

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model 417.948023

Near Vadnais Heights, Minnesota 55127

Nate

Job Details: 05/25/2022

"Squealing, found a bad idler pully. I replaced the pully, vacuumed the lint out, runs great now.. ; used 1 131863007 (IDLER ARM) from stock"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Minneapolis, Minnesota 55410

Nate

Job Details: 05/25/2022

"Or draining after they washed a cat bed. Used the air sled to get the washer out. Got to the filter. It was full of junk. Cleaned it out, ran through a full rinse and spin cycle. Drains great now."

We serviced a

LG RANGE- GAS

Model LDG4315BD/00

Near Inver Grove Heights, Minnesota 55076

Delton

Job Details: 05/25/2022

Found that control board relay is stuck on. Door switches test good and can hear relay click on/off but power is always supplied to lights. Needs control board (also order door switch in case) control board part# ebr80595308 switch# ebf60663403Will need to get autho.; saved tckt

We serviced a

KITCHENAID TRASH COMPACTOR

Model NOTAVAILABLE

Near Saint Paul, Minnesota 55102

Delton

Job Details: 05/25/2022

"Replaced gear kit, tested and is now compacting and working good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Saint Paul, Minnesota 55104

Delton

Job Details: 05/25/2022

"Replaced motor/sump assembly, tested and no longer leaks and no errors. Dishwasher is working good."

We serviced a

KITCHENAID GARBAGE DISPOSAL

Model KITCHENAID

Near Minneapolis, Minnesota 55431

Delton

Job Details: 05/25/2022

"Replaced garbage disposal, tested and is working good, no leaks.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model 5-84A

Near Apple Valley, Minnesota 55124

Delton

Job Details: 05/25/2022

Garbage disposal works fine. Just not draining customer had some drain o and after couple minutes sink drained and is no longer backing up.If problem continues with sink not draining a plumber would need to come out.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBB00

Near Big Lake, Minnesota 55309

Seth

Job Details: 05/25/2022

Ice maker is not calling for water. I checked the supply and it vended water. I replaced the ice maker and it filled with water as it should. The icemaker is now fixed. ; used 1 W10884390 (ICEMAKER) from stock

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS617SIW0

Near Rogers, Minnesota 55374

Adam

Job Details: 05/25/2022

Installed boot from last visit now unit is working properly with no leaks

We serviced a

LG WASHER FRONT LOA

Model Wm3670hwa

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 05/25/2022

I replaced the drain pump and gasket. I ran the washer and there is no leaks. The washer also drains good.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW3

Near Otsego, Minnesota 55330

Phillip

Job Details: 05/25/2022

"I verified the issue with water valve. I replaced the water valve and tested, everything working great; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADMQ

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 05/25/2022

"I found water leaking from the water supply elbow and from the diverter seal. I replaced the seal and elbow. I left the old parts with the customer. I also advised the customer to have there softener looked at and clean the dishwasher with vinegar. ; used 1 WPW10195677 (DIVERTER SEAL), and 1 w10685193 (ELBOW) from stock"

We serviced a

DANBY DISHWASHER

Model DDW1804EW

Near Minneapolis, Minnesota 55428

Phillip

Job Details: 05/25/2022

"Water is leaking down into the bottom pan. I pulled the dishwasher out and found a defect with the tub. The tub seam is bad and the tub assembly needs to be replaced or the dishwasher is unrepairable. I added pics. ; snapped 6 QuickPics, states that autho needed"

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KOCE500ESS11

Near Blaine, Minnesota 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, GLASS DOOR IS BROKEN- SHATTERED. This is a wall oven/microwave combo unit. Inspected and found the lower oven outer glass is shattered. I cant figure out on the parts diagram exactly what part I need, the inner glass is not broken. I think its either W11354870 or W11455086, but not completely sure. I attached some pictures. ; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Champlin, Minnesota 55316

Adam

Job Details: 05/25/2022

Unit wasnt making ice. Followed Samsung trouble shooting guide. Tested from the control board the ice maker sensor and it tested bad. Wasnt reading any resistant. Ordered ice maker and rescheduled customer ; ordrd 1 DA97-07603B (Ice maker)

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WTW6120HW2

Near Blaine, Minnesota 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, LATCH FOR THE TOP LOAD LID DOESN'T LATCH- WONT CATCH TO SHUT TIGHT. Inspected and found the lid latch is broken. Needs a new latch and bezel. Part numbers W11394572 and W11545554. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Plymouth, Minnesota 55446

Phillip

Job Details: 05/25/2022

The ice maker will rotate but not stop and fill with water. I ran the ice maker test and I got it to fill when I jumped l and v. I replaced the ice maker and it cycled and filled. ; used 1 W10882923 (ICEMAKER) from stock

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WEG730H0DS0

Near Medina, Minnesota 55340

Phillip

Job Details: 05/25/2022

I verified the fan was the issue. I replaced the fan only and tested operation. The oven and cooktop are working good now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Blaine, Minnesota 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, POWER CORD WAS PULLED OUT FROM BEHIND FRIDGE. WILL NOT POWER ON. Inspected and found the power cord wire is severed. Needs a new wire harness. Part number W11306946. ; saved tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ-5

Near Hopkins, Minnesota 55343

Adam

Job Details: 05/25/2022

Ran unit a bunch of times couldnt get to smoke. Check control board and everything looked good. Customer said they burnt a bagel when it was smoking but was smoking once other time. Let them know to make sure they are using microwave safe items

We serviced a

LG WASHER FRONT LOA

Model WM2487HWMA

Near Edina, Minnesota 55439

Adam

Job Details: 05/25/2022

Washer would leak out the front. Ran few cycles to see if I could get unit to leak and wasnt able to. I was getting lots of suds even after filling and draining 3 times. There was evidence of water dripping down the back vent and water dripping out the front of the door. Boot had no tears and looked good. Doubled checked all the inlet hoses and nothing was leaking. Check drain hose everything was fine. Unit is just over sudsing and leaking out the vent

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA52M7750AV/A4

Near Loretto, Minnesota 55357

Phillip

Job Details: 05/25/2022

The washer will not go into a spin. Im ordering the board and Mems sensor. ; ordrd 1 DC92-02005A (Control) and 1 DC93-00278B (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Champlin, Minnesota 55316

Matt

Job Details: 05/25/2022

"Customer complaint is, FREEZER IS TOO WARM. Inspected and tested. Found a ball of ice in the upper right corner of the evaporator and no frost on the rest of the evaporator. Sealed system has failed."

We serviced a

BOSCH DISHWASHER

Model SHV45M03UC-48

Near Eden Prairie, Minnesota 55344

Adam

Job Details: 05/25/2022

Unit was leaking so the drain pump was running all the time because the float switch was up. Found that it was leaking out of the sump.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXF03

Near Elk River, Minnesota 55330

Matt

Job Details: 05/25/2022

"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. Installed new board and tested. Refrigerator is now fixed. ; pckd up 1 W11088499 (Board)"

We serviced a

GE DRYER- ELECTRIC

Model DWSR463EG7WW

Near Apple Valley, Minnesota 55124

Delton

Job Details: 05/25/2022

"Inside dryer was full of lint build up blocking air flow and poor drying.Cleaned out inside of dryer, tested and dryer is cycling heat and working good.Lint trap cracked and broken. Ordering part and shipping direct to house for self install.Dryer is cycling heat and working good.; pckd up 1 We18x25100 (Lint trap)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE52M7750V/A3

Near Loretto, Minnesota 55357

Phillip

Job Details: 05/25/2022

The dryer is shutting off to early. The air flow is good and it happens on big loads. Im ordering the main board and thermistor. See; ordrd 1 DC92-01729Q (Main pcb) and 1 WP35001191 (Thermistor)

We serviced a

KENMORE DRYER- GAS

Model 110.7810231

Near Eagan, Minnesota 55123

Delton

Job Details: 05/25/2022

Disconnected dryer vent and dryer is cycling heat normally. I attach vent and it was short cycling and cutting heat off early. Vent will need to be cleaned but if it keeps happening I informed customer that this model had a blower tubing service bulletin issue that would cause immature high limit metal to cut out too early.I informed customer of this but since its a kenmore I could not pull up the whirlpool service bulletin showing the fix.If customer calls back see if you can find the part number/kit for this issue for this model from whirlpool and give estimate for repair.This is the two belt model.

We serviced a

GE REFRIGERATOR

Model PFE28KYNFS

Near Chanhassen, Minnesota 55317

Adam

Job Details: 05/25/2022

Hooked up water line because it was cut. Now unit is good to install

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Otsego, Minnesota 55330

Matt

Job Details: 05/25/2022

"Customer complaint is, WON'T SPIN OUT FULLY, CLOTHES ARE WET EOC. Inspected and tested. Ran washer through a spin only cycle empty and it keeps stopping and filling with water to rebalance the load even though its not shaking or getting off balance. The suspension rods look good. Im ordering a new board and rotor. Parts on order. ; ordrd 1 4413EA1004D (Rotor) and 1 EBR76262102 (Main board)"

We serviced a

KENMORE DRYER- ELECTRIC

Model 11086742701

Near Clear Lake, Minnesota 55319

Seth

Job Details: 05/25/2022

Failed belt and idler was found unit would not start. I installed a dryer repair kit and cleaned the dryer. It is now fixed. Note I found a few other issues in the dryer mainly a loose crossmember causing the control board spark in ark to the lid and a loose heater. I rectified those while I was inside.; used 1 4392067 () from stock

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/00

Near Blaine, Minnesota 55449

Matt

Job Details: 05/25/2022

"Customer complaint is, RIGHT SIDE DOOR IS MESSED UP. Inspected and found the right side outer door panel is missing. Needs a new outer door, handle and 2 studs. Part numbers ADD74236404, AED75013007. I cant find the part number for the studs. ; saved tckt"

We serviced a

FRIGIDAIRE STACKED WASHER

Model FTF530FS2

Near Minneapolis, Minnesota 55408

Nate

Job Details: 05/25/2022

"Not running when clothes are in there. Ran it, sounds like an airplane. Has a bad bearing. "

We serviced a

GE REFRIGERATOR

Model GTK18ICXARBS

Near Minneapolis, Minnesota 55408

Nate

Job Details: 05/25/2022

Icemaker has been having flecks of debris in the ice cubes. Found the inlet fill grommet is bad. Also needs new clamp and waterline. Fill grommet WR02X10804.WR17X11492 hose WR02X11437 clampComing back next week to install ; ordrd 1 WR17X11492 (Fill hose) and 1 WR02X10804 (Grommet) and 1 WR02X11437 (Clamp)

We serviced a

LG WASHER TOP LOAD

Model WT7100CW

Near Roseville, Minnesota 55113

Nate

Job Details: 05/24/2022

"Resident here says that the washer doesnt wash well. He fills it with heavy comforters though. I put it on a quick wash and then a drain and spin and it spins great, and drains great. The washer wasnt level so I leveled it, which should help it spin better."

We serviced a

GE REFRIGERATOR

Model PSC23SGNABS

Near Maple Plain, Minnesota 55359

Phillip

Job Details: 05/24/2022

"The customer said water was leaking out the freezer and down through the floor. The problem is with either the ice maker or valve. I will replace both. I replaced the ice maker today and will return Thursday to replace the water valve. ; used 1 WR57X33326 (WATER VALVE), and 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

BOSCH DISHWASHER

Model SHXM78W55N/10

Near Minnetonka, Minnesota 55345

Adam

Job Details: 05/24/2022

Unit wasnt draining. Drain pump was extremely loud. Found that the drain pump was bad. Replaced drain pump and tested for leaks. Unit didnt leak and drain pump was working great. Unit is now working properly

We serviced a

FRIGIDAIRE DRYER- GAS

Model FGQ332ES0

Near Chanhassen, Minnesota 55317

Adam

Job Details: 05/24/2022

Was making a squeaky noise randomly. Disassembled unit and found the back bearing was dry and idler was worn out. Replaced idler and greased up the back bearing. Also cleaned the unit. ; used 1 131863007 (IDLER ARM) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED6600TQ0

Near Waconia, Minnesota 55387

Adam

Job Details: 05/24/2022

Unit was making loud squeaky noise. Once disassembled found that the idler was bad. Replaced idler and cleaned up unit. Unit is now working properly. ; used 1 8547174V (IDLER PULLEY) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Chaska, Minnesota 55318

Adam

Job Details: 05/24/2022

Unit was filling with water but not pumping/circulating. Found that the pump tested bad. Replaced pump. I ran unit pulled out to double check for leaks everything looked and sounded great. Reinstalled unit and now unit is back to normal operation. ; used 1 W11032770 (WASH MOTOR) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US

Near Burnsville, Minnesota 55337

Delton

Job Details: 05/24/2022

Upon further inspection I found out why i was missing voltage. Found that mice have infested dishwasher (see picture) and have chewed wires. Im guessing the board is ok but would need wire harnesses dd81-01641b and dd39-00009a and alot more labor.Would now need to get auto from AHS or see if they will cover it.; saved tckt

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000BW0

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 05/24/2022

Unit wouldnt spin. Found that the washer wouldnt spin freely would get half way then get hard. Disassembled unit and found some small clothing in between the tub and basket. Once removed unit was working properly

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC30KS3

Near Loretto, Minnesota 55357

Phillip

Job Details: 05/24/2022

Frost in the ceiling of the freezer and ice maker does not fill. When I cycled the ice maker it did fill. I defrosted the frost and replaced the ice maker. I think the freezer door was hitting the cabinet. I moved the fridge to give it more room. ; used 1 5303918493 () from stock

We serviced a

GE REFRIGERATOR

Model CFE28USHKSS

Near St. Cloud, Minnesota 56301

Seth

Job Details: 05/24/2022

"Lights were dim, failed led module was replaced. The lights recovered to their former brightness."

We serviced a

GE MICROWAVE

Model JVM3162RJ5SS

Near Big Lake, Minnesota 55309

Seth

Job Details: 05/24/2022

Customer complains while she was cooking something for 15 minutes the microwave died and is now unresponsive. Upon arrival and inspection I found the TCO had failed because the installation was improper the fan was never flipped to vent back into the home so the magnetron and cavity was not cooling itself. Per Phillip Whiteford is it covered issue parts on order; ordrd 1 WB21X10148 (Tco) and 1 WB27X10895 (Cavity tco)

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, Minnesota 55446

Phillip

Job Details: 05/24/2022

New board did not fix the issue. On my first visit I found the FF defrost heater was bad and I did get 120 out the fridge in defrost. On my second trip I defrosted the evaporator and replaced the heater. On my 3rd trip the heater tested good but now I was not getting the 120. I ordered the board and replace it today. Again I do not get 120 to the heater from the back where it plugs in. I do get 120 from the board to both heaters. I ohmed out the FF heater from the board and it is open. I put a jumper across the wires to the board and measured the ohms from inside the fridge and I got nothing. I checked it different ways and I get nothing. There is a break in one of the wires. With the new board and heater the FF evaporator does not cycle on during force defrost. I will email PW; states that autho needed

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RS696PXEB2

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 05/24/2022

The issue is with the main control board. states that autho needed

We serviced a

GE WASHER TOP LOAD

Model WHDRR418E4WW

Near Osseo, Minnesota 55311

Phillip

Job Details: 05/24/2022

The washer does not agitate. I found the coupler is stripped and just spins free. I replaced the coupler and now it agitates good. ; used 1 WH49X10042 (AGITATOR BELL) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model SCRAPPED OFF

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 05/24/2022

Customer complaint was making louder then normal noises and not drying. Noise wise couldnt make any louder noise then normal everything sounded good and normal. Heat was constantly heating well. Coils seamed to be clicking on and off just fine. Ran the machine while working on washer so ran for 30 min. Vents out to high where I couldnt check it. If the washer wasnt spinning the clothing out right. It would be taking the dryer longer dry times. No model number available

We serviced a

KENMORE DRYER- ELECTRIC

Model 11087087601

Near Osseo, Minnesota 55311

Phillip

Job Details: 05/24/2022

I found the heater coil is bad. Im ordering the heater. I left the dryer unplugged. ; ordrd 1 WP8544771 (Heater)

We serviced a

KENMORE DRYER- GAS

Model 796.9107331

Near Rosemount, Minnesota 55068

Delton

Job Details: 05/24/2022

I ran dryer for over 40 minutes and never shut off. I checked vent and it was partially blowing into house. I attached vent fully and heat has been cycling good. I ran diagnostic and all functions are working good no errors.I cannot find issues as to why dryer would stop mid cycle. Must be intermittent problem that is not failing as Im here. I asked customer if happens again to run the same load on timed dry an hour before if i have to come back if problem still happens.Possible that since it was blowing into house closet it would overheat something and then once it cooled off would start again?Dryer motor is strong and works every time. Customer will call back if problem persists after attaching vent.

We serviced a

GE RANGE- ELECTRIC

Model PS950SF3SS

Near Eagan, Minnesota 55123

Delton

Job Details: 05/24/2022

Replaced cooling fan and replaced touch pad last visit. Tested and no errors and cooling fan is blowing air. Range is working good.

We serviced a

FRIGIDAIRE DRYER- GAS

Model FAQG7011KW0

Near Saint Paul, Minnesota 55103

Delton

Job Details: 05/24/2022

"Found that the blower wheel was clogged with fabric softener sheets and lint causing blower wheel to go out of balance and vibrate loudly. Cleaned out inside of dryer, tested and dryer is quiet and is working good."

We serviced a

FRIGIDAIRE FREEZER

Model FFU17FC4CW0

Near Bloomington, Minnesota 55437

Delton

Job Details: 05/24/2022

"Found that evaporator drain was frozen over and leaked on bottom of freezer causing the leaking/ice build up. Defrosted drain, tested and it draining and working good."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5600XW1

Near Minneapolis, Minnesota 55410

Nate

Job Details: 05/24/2022

Water continually drips into the washer. Found a bad hot valve and bad cold valve. Replaced both. No drips now. Runs great.

We serviced a

ADMIRAL DRYER- ELECTRIC

Model AED4675YQ1

Near Big Lake, Minnesota 55309

Seth

Job Details: 05/24/2022

"Not heating, failed vent caused the thermal fuse to blow. I replaced it and tested and the dryer would not heat. The timer has to be held in tension for heat. Part is on order. ; used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 W11043389 (Timer)"

We serviced a

LG REFRIGERATOR

Model LFX31925ST/02

Near Minneapolis, Minnesota 55420

Delton

Job Details: 05/24/2022

Replaced parts drain tube and thermostat assembly for defrost evaporator. Also removed every 3rd fin on evaporator per service bulletin. Refrigerator should no longer clog and leak onto floor.

We serviced a

KITCHENAID RANGE- GAS

Model KFGD500ESS04

Near Saint Michael, Minnesota 55376

Matt

Job Details: 05/24/2022

"Customer complaint is, OVEN PREHEATING ISSUES, THE TOP OVEN WILL NOT HEAT. Inspected and tested. Found the upper oven bake element has failed. . Customer approved repairs. Installed new upper oven bake ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

KENMORE FREEZER

Model 253.1932199

Near Rogers, Minnesota 55374

Matt

Job Details: 05/24/2022

"Customer complaint is, NOT COOLING / NO COOL THE COMPRESSOR RUNS AND SEEMS TO BE WORKING BUT THE INTERNAL TEMPERATURE NEVER CHANGES. Inspected and tested. Freezer was unplugged when I got here. Plugged in and compressor turned on right away and I let it run for over 20 minutes and it never started cooling. The sealed system has failed.."

We serviced a

LG WASHER FRONT LOA

Model WM3670HWA

Near Anoka, Minnesota 55303

Matt

Job Details: 05/24/2022

"Customer complaint is, NOT SENDING IN ENOUGH WATER. Inspected and tested. Customer said its been doing this sense they bought it. I ran washer through service diagnostics and all the valves were working great. Started a load of clothes and watched it fill and agitate and its working normal. I explained to the customer that this is the normal operation of these HE washers."

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Blaine, Minnesota 55449

Matt

Job Details: 05/24/2022

"Customer complaint is, UPPER ICE MAKER IS ICED UP SOLID AND AROUND TRAY. Inspected and found the FF ice maker is all frozen and frosted up. Defrosted ice maker and ice room and found the fill tube was not in the right spot, also the ice room is not sealed completely. Adjusted fill tube and sealed the ice room. Reassembled and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB01

Near Maple Grove, Minnesota 55369

Phillip

Job Details: 05/24/2022

Water is leaking from the water filter housing assembly WPW10121138. The water filter housing needs to be replaced. Please get authorization. ; states that autho needed

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/01

Near Edina, Minnesota 55436

Nate

Job Details: 05/24/2022

Installed mounting brackets. Nice and secure now.

We serviced a

GE DRYER- ELECTRIC

Model PTDS850EM0WW

Near Clear Lake, Minnesota 55319

Seth

Job Details: 05/24/2022

"Display UI is unresponsive and unit is loud during spin. I quoted replacement of rollers and logic board. ."

We serviced a

KENMORE DRYER- GAS

Model 79671512210

Near Minneapolis, Minnesota 55423

Nate

Job Details: 05/24/2022

"They smelled gas when the dryer was running. I found two points on the vent where it wasnt a tight seal. I sealed it with vent tape where it connects to the blower wheel housing, and then where it connects to the back of the dryer. Tested valve and all connecting points, no leaks. Vacuumed out all dryer lint and Bobbie pins. Dryer runs great. No concerns."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF50K7500AV/A2

Near Eden Prairie, Minnesota 55346

Nate

Job Details: 05/24/2022

"Not running. Needed new inverter board and control board. Replaced both, owner actually bought the parts himself. Ran through a full cycle. Runs great now."

We serviced a

LG WASHER FRONT LOA

Model WM2801HRA

Near Anoka, Minnesota 55303

Matt

Job Details: 05/24/2022

"Customer complaint is, FILLS AND WASHES BUT WON'T DRAIN OR SPIN. Inspected and tested. Found the drain pump is bad, the hot water valve is sticking on and continuously filling and when it goes into a spin its shaking really bad. I advised customer just replace the washer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2SHKXKT00

Near Elk River, Minnesota 55330

Matt

Job Details: 05/24/2022

"Customer complaint is, FREEZER MAKES HUMM SOUND & IT DEFROSTED OVER WEEKEND. Inspected and tested. Found the compressor is just humming. I tried a new start relay and its still just humming. I tried the hard start kit and the compressor started up and ran."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Dayton, Minnesota 55327

Phillip

Job Details: 05/24/2022

Water is leaking down from the drain funnel slide under the door. The seals all look good but I will order and replace the door gasket and lower spray arm. ; ordrd 1 00494772 (Gasket) and 1 00744883 (Lower spray arm) and 1 00744884 (Door seal)

We serviced a

KENMORE DRYER- GAS

Model 11076812690

Near Buffalo, Minnesota 55313

Seth

Job Details: 05/24/2022

"Customer complains the dryer makes noise when it tumbles. I found the support rollers were bad and squeaked. I installed a dryer repair kit and tested the dryer. The coils failed to open after a few cycles I replaced them. The dryer is now fixed. The start winding makes a momentary noise during start up but it quiets instantly there are no additional failures the unit runs great.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MISSING

Near Eden Prairie, Minnesota 55346

Nate

Job Details: 05/24/2022

Tenant changed the lock so the land lord wasnt able to get me in. We rescheduled for Thursday. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE RANGE- GAS

Model CGS990SET7SS

Near Minneapolis, Minnesota 55408

Nate

Job Details: 05/24/2022

Leaking gas from the manifold and front right dual valve. Dual gas valve WB21K10141Manifold WB28K10686

We serviced a

GE DRYER- GAS

Model NA

Near Wayzata, Minnesota 55391

Adam

Job Details: 05/24/2022

Unit was turning off after about 10 to 20 min in to cycle. Tested air flow out side and shows 7mph and out of the dryer is over 20mph. So definitely has a air flow issue. That has been the issue from the beginning Im guess because its been the same problem since the other company started to replace the parts. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE REFRIGERATOR

Model W8TXNWFWB01

Near Hopkins, Minnesota 55305

Nate

Job Details: 05/23/2022

Freezer not cooling. Found 10% of the evaporator frosted over. Rest is room temp and no frost. Sealed system issue.

We serviced a

GE REFRIGERATOR

Model ZISS480DMCS

Near Eden Prairie, Minnesota 55346

Nate

Job Details: 05/23/2022

"Checked evaporator, which was good. Defrost works good. Drain is good. Fan running well. Looks like a little residual ice was stuck near fan blade. After they defrosted fridge the sound stopped. Told customer the fridge wont run well under 60 and above 100. It was in the 30s and 40s lately."

We serviced a

LG DRYER- ELECTRIC

Model DLE2516W

Near Eden Prairie, Minnesota 55346

Nate

Job Details: 05/23/2022

Not drying clothes well. Found zero mph airflow outside. 19 behind dryer. Took dryer apart. Cleaned up rollers that werent spinning. Vacuumed out lint. Replaced a bad belt. Runs and heats great. .; used 1 661570 (1]) from stock

We serviced a

LG MICROWAVE

Model LMV2031ST/00

Near Minneapolis, Minnesota 55410

Nate

Job Details: 05/23/2022

"Not heating. Had a bad magnetron. Installed a new one, heats great now. ; used 1 4150019905 (MAGNETRON) from stock"

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model GLEQ332AS2

Near Saint Paul, Minnesota 55104

Nate

Job Details: 05/23/2022

"Dryer squealing. I wasnt able to get it to squeal, but I found a worn down bearing and rusty idler pully. Replaced the belt, felt glides, pully, and bearing kit. Vacuumed out all the lint. Runs great now, nice and quiet. Also found a cover hinge inside the dryer. Installed that again. Took $40 off repair. ; used 1 5304457724 (REBUILD KIT) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA02

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 05/23/2022

I replaced the diverter seals. I put it all back together and ran a cycle. The dishwasher is working.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS8

Near Elk River, Minnesota 55330

Matt

Job Details: 05/23/2022

"Customer complaint is, DOES NOT RUN AT ALL FIRST IT STOPPED PRODUCING WATER AND THEN THE FRONT PANEL DISPLAY STOPPED WORKING. Inspected and tested. Found the main board has failed.. Customer approved repairs. Installed new main board and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXF03

Near Elk River, Minnesota 55330

Matt

Job Details: 05/23/2022

"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. I cant find a parts diagram with this exact model number.. ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Ramsey, Minnesota 55303

Matt

Job Details: 05/23/2022

"Customer complaint is, NO ICE. Inspected and tested. Found the ice maker has failed. Quoted customer $350. to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

BOSCH MICROWAVE

Model HMB57152UC/05

Near Ham Lake, Minnesota 55304

Matt

Job Details: 05/23/2022

"Customer complaint is, SPARKING. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Parts on order. ; ordrd 1 10001590 (Magnetron) and 1 00617090 (Wave guide cover)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Saint Paul, Minnesota 55103

Nate

Job Details: 05/23/2022

"Not circulating water. Has a bad pump. Needs W11025157. Called and left message for owner, quoted for pump/motor. Told him to call office if hed like us to do it."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW2

Near Minneapolis, Minnesota 55448

Matt

Job Details: 05/23/2022

"Customer complaint is, DEAD. Inspected and tested. Found the washer had F6E2 and F2E1 stored errors. Theres a communication error between the UI and the board. I cant figure out exactly which one is the issue. We will need to order both. Installed new UI and tested. Washer is working great. Washer is now fixed."

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Champlin, Minnesota 55316

Matt

Job Details: 05/23/2022

"Customer complaint is, LEAKING. Inspected and tested. Found the diverter assembly is leaking. Quoted customer $256. to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 WD19X25278 (DIVERTER) from stock"

We serviced a

GE WASHER FRONT LOA

Model GTW465ASN2WW

Near Annandale, Minnesota 55302

Seth

Job Details: 05/23/2022

Water temperature issues. I swapped the water supplies and tested the washer. It is now fixed.

We serviced a

GE RANGE- ELECTRIC

Model JBS60RK6SS

Near Monticello, Minnesota 55362

Seth

Job Details: 05/23/2022

I replaced the broil element and tested the range.it is now fixed.

We serviced a

LG WASHER FRONT LOA

Model WM3670HWA

Near Eagan, Minnesota 55122

Delton

Job Details: 05/23/2022

"Found that drain pump fins are broken and not pumping out water. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"