We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DDFTX7. 88620-A
Near Minneapolis, Minnesota 55410
Nate
Job Details: 06/23/2021
"A few times the dishwasher stopped after 10 minutes and beeped with a red light. I could t get into test mode. On either drawer. I did run upper and lower drawers for over an hour. Both ran awesome. Good heat. Great drain. Good circulation. I ran upper drawer on heavy wash and normal wash. Lower drawer hasnt been cleaning great. I cleaned out the filter. Found a lot of debris in there. Including broken plastic pieces. Cleaned out the top drawer filter as well. Complaint was that bottom drawer doesnt clean well. Tested water, and its hard. Also recommend that they use finish. And that they leave a little food on the plates."
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA
Near Minneapolis, Minnesota 55416
Nate
Job Details: 06/23/2021
Not heating well. Only up to about 150. Smells gas. Found a bad ignitor. Replaced. Ignites and heats great now.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
JENN-AIR WALL OVEN- ELECT
Model WW27430W
Near Minnetonka, Minnesota 55345
Nate
Job Details: 06/23/2021
"Customer said oven baked uneven. I took temps for 45 minutes and it was consistently the same temp on both sides. Showed the customer. It's consistently the same temp on the right and left side. The ERC on the other hand goes blank while it's running, and it's the number one replaced part on mph. Ordered a new ERC. Coming back Tuesday to install. ; ordrd 1 WP71001872 (ERC)"
We serviced a
GE STACKED WASHER
Model GTUP270GM4WW
Near Elk River, Minnesota 55330
Matt
Job Details: 06/23/2021
"Customer complaint is, NOT WASHING DUE TO DOOR LATCH ISSUE CUST STATES. Inspected and tested washer. Found the main board has failed. . Customer declined repairs and is going to replace the washer."
We serviced a
LG DRYER- GAS
Model DLEX3370V
Near Saint Michael, Minnesota 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, MAKES STRANGE NOISE AFTER IT RUNS FOR AWHILE. Inspected and tested dryer. Everything looks good and dryer sounds great when its running. Dryer is operating normal for me."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Saint Michael, Minnesota 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, STOPS AT SPIN THINKS ITS THE SAFETY LATCH. Inspected and tested washer. Found the door lock has failed. Quoted customer $210. to install new lock. Customer approved repairs. Installed new door lock and tested. Washer is now fixed."
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Saint Michael, Minnesota 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, EC HE. Inspected and tested dishwasher. Found the heating element has failed. Also the circulation pump is squealing and its draining really slow, because the drain hose goes down into the basement and then back up to the sink. Also the float assembly is really gunked up. Quoted customer $260. to install new heating element. Customer declined repairs and is going to replace the dishwasher."
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Monticello, Minnesota 55362
Matt
Job Details: 06/23/2021
"Customer complaint is, WASN'T SPINNING CLOTHES WELL AND DETERGENT REMAINS BOTTOM OF WASHER EOC. NOT SURE IF IT'S CYCLING. Inspected and tested washer. Found the lid lock has failed. Installed new lid lock and tested. Washer is working great. Washer is now fixed. ; used 1 WH01X27954 (LID LOCK) from stock"
We serviced a
LG DRYER- GAS
Model DLG5966G
Near Big Lake, Minnesota 55309
Matt
Job Details: 06/23/2021
"Customer complaint is, SQUEALING AND NOISEY. Inspected and tested. Found the rear right roller has failed. Customer wants to replace all four.. Customer approved repairs. Installed four new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL3001E (ROLLER) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLW55HIW0
Near Maple Grove, Minnesota 55311
Seth
Job Details: 06/23/2021
"Drum loud during spin. 1/4 inch play in rear main bearing, please call into authorizations."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LFE
Near Maple Grove, Minnesota 55311
Phillip
Job Details: 06/23/2021
"When I arrived the customer said the ice maker has stopped making ice. I could hear it try and fill with water. I pulled the fridge out and found a bunch of ice and I the back wall. I took pictures and added them to the file. ; snapped 6 QuickPics, states that autho needed"
We serviced a
GE RANGE- GAS
Model JGP945SEK2SS
Near Minneapolis, Minnesota 55442
Nate
Job Details: 06/23/2021
cooktop started sparking and then there was a flare up. Found the wire harness was chard. Ordered a new control harness.; ordrd 1 Wb18t10387 (Switch harness)
We serviced a
KENMORE DISHWASHER
Model 665.173793
Near Minneapolis, Minnesota 55406
Delton
Job Details: 06/23/2021
"Leaking from hole in plastic tub. Appears that something was on heater and then melted tub and now leaks. Due to parts and labor, customer declined and will purchase new one. Customer will purchase new dishwasher."
We serviced a
LG DRYER- GAS
Model n/a
Near Minneapolis, Minnesota 55446
Seth
Job Details: 06/23/2021
Not heating. Ignitor glowes but does not light.mparts on order.; ordrd 1 5221EL2002A (Valve assy) and 1 6501EL3001A (Flame sensor)
We serviced a
GE WASHER TOP LOAD
Model WCSR2090G8WW
Near Minneapolis, Minnesota 55446
Seth
Job Details: 06/23/2021
The tenants complaint is the timer will not engage and they cannot select wash cycles.
We serviced a
KENMORE REFRIGERATOR
Model 106.4112321
Near Eagan, Minnesota 55122
Phil
Job Details: 06/23/2021
The lights in the fridge are flashing. Unit needs to LED boad replaced. (by FW)
We serviced a
GE DISHWASHER
Model GLD4458R00CS
Near Rogers, Minnesota 55374
Phil
Job Details: 06/23/2021
The door will not open and the customer has to force it open. Something is broken in the latch area. He cannot release the door using the handle. There are a lot of parts for the latch and we will have to disassemblt it and check it out. (by FW)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF336BCF
Near Chanhassen, Minnesota 55317
Phil
Job Details: 06/23/2021
The oven does not bake at all. Broil gets nice and cherry red. Needs a new bake element. Part number is 316075103 and we stock it.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7600XW0
Near Big Lake, Minnesota 55309
Phil
Job Details: 06/23/2021
The dryer will act like it is starting but then not tumble. The drum rotates easily in each direction by hand. It seems as if the belt is broken. Belt - WP8547157 - Stock Item. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW3
Near Eden Prairie, Minnesota 55347
Phil
Job Details: 06/23/2021
The washplate is really really loose. The customer can spin it really easliy with his hand. Ordered a new wash plate. (by FW)
We serviced a
LG WASHER FRONT LOA
Model wm3770hwa
Near Long Lake, Minnesota 55356
Phil
Job Details: 06/23/2021
The washer is not draining. The customer cleaned out the drain filter and still won't drain. The drain pump is really noisy. Unit needs a new drain pump. This takes the pump we stock. (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Rogers, Minnesota 55374
Phillip
Job Details: 06/23/2021
The customer had it pulled out and did try to fix it. I found the check valve for the drain pump was in backwards. I put in the right way now it drains good. I left it out the way it was when k arrived.
We serviced a
KITCHENAID RANGE- GAS
Model KGRT607HWH4
Near Edina, Minnesota 55410
Phil
Job Details: 06/23/2021
The cancel button is really flaky. The customer can turn the oven on just fine but the cancle button needs to be ppushed 20 times before the unit will turn the oven off. The touchpad needs to be replaced. (by FW)
We serviced a
KENMORE DRYER- GAS
Model 110.928221
Near Minneapolis, Minnesota 55407
Delton
Job Details: 06/23/2021
"Found that thermistor is not reading correct temperature and then safety fuse opened cutting power to gas valve. Customer approved estimate. Replaced thermistor and thermal fuse, tested and dryer is cycling heat and working good.; used 1 WP35001191 (THERMISTOR), and 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
BOSCH REFRIGERATOR
Model B26FT80SNS/06
Near Edina, Minnesota 55410
Delton
Job Details: 06/23/2021
Making loud vibration noise when calling for water. When i empty filter and put it back for the first 5 seconds it does not have loud noise but then it starts again. Based on that it appears to be filter problem. Customer will replace filter and if problem still happens. Filter housing and water valve could be the issue and those parts will need to be ordered and estimate for customer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Richfield, Minnesota 55423
Delton
Job Details: 06/23/2021
Found that the back of the refrigerator has void in the foam and is icing up and rusting on back wall. I took picture and left message with owner that its not repairable with this issue but to call me back if he has further questions.
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Plymouth, Minnesota 55446
Seth
Job Details: 06/23/2021
"Not heating. Failed vent and element. Part is on order, customer will have the vent cleaned.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Brooklyn Park, Minnesota 55445
Nate
Job Details: 06/23/2021
"Not making ice. 45 in fresh food (set at 37), 21 in freezer (set at 2). Got back to the evaporator and only the top rung is frosted. Has a sealed system issue. Customer is getting a new fridge."
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV157GC
Near Long Lake, Minnesota 55356
Seth
Job Details: 06/23/2021
Customer complains the microwave doesnt work. Found a blown fuse. Replace the fuse and tested. The microwave heated as designed. I tested three times simultaneously Ive had no issues.; used 1 20AMPFUSE (20 AMP FUSE) from stock
We serviced a
KENMORE DISHWASHER
Model 665.18023K110
Near Minneapolis, Minnesota 55420
Delton
Job Details: 06/23/2021
Customer says not drying dishes. I ran diagnostics and had heat error. Dishwasher heat did turn on and reset heater. Dishwasher is running and heat turns on. I added high loop and cleaned out filter. Dishwasher is working good as Im here.
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Burnsville, Minnesota 55337
Delton
Job Details: 06/23/2021
Dishwasher making loud whirring sounds. Motor is bad. It appears that the racks are rusting and bits are falling into motor/filter/drain pump (see pictures) both upper and lower racks are falling apart (looks like dishwasher is only 3 years old?)..Upper rack: wd28x25018Lower rack: wd28x22659 NLA?Motor: wd26x23258; saved tckt
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GGW9250PW0
Near Mound, Minnesota 55364
Seth
Job Details: 06/23/2021
Customer complains after the dryer runs for a while then it gets a PF error. upon arrival inspection I found the customer had the dryer closed off and had cushions stacked on top cutting off the air flow this exceeded the manufactures requirements for proper cooling and space between walls ceiling and sides so unit could breath. She had been running the unit before I arrived and the top was physically hot enough to cause a burn. I removed all the cushions and ran the time dry and it cooled off instantly and no PF error re-occurred. It is possible the main control board is permanently damaged because customer used dryer improperly.
We serviced a
KENMORE REFRIGERATOR
Model 106.566665
Near Eagan, Minnesota 55122
Delton
Job Details: 06/23/2021
"Upon pulling board found small bad solder joint. Resoldered, tested and compressor now has power but found that compressor relay is bad. Replaced compressor relay, tested and compressor is running. Refrigerator is cooling and working good..; pckd up 1 Urco410 (Compressor realy)"
We serviced a
WHIRLPOOL RANGE- DUAL FUEL
Model CANTFIND
Near Minnetrista, Minnesota 55375
Phil
Job Details: 06/23/2021
The customer is getting a F5E1 error code indicating a lock issue. This is a double oven free standing range. The customer could not find the flag with the model behind the control panel and therefore I cannot order parts. (by FW)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model ATF6000FS2
Near Minneapolis, Minnesota 55430
Nate
Job Details: 06/22/2021
Washer doesnt progress. Has two issues. One is that it needs a new drain pump. The other is that the bearing is starting to detach from tub. It cant drain any water. Impeller is broken. And tub has play tonight. Washer is no longer usable.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF2A
Near Eden Prairie, Minnesota 55347
Paul
Job Details: 06/22/2021
Complaint was unit getting PF and wont go away cant start cycle Ordered parts. ; ordrd 1 5304496526 (UI) and 1 5304504782 (Main board)
We serviced a
KENMORE DRYER- GAS
Model 110.730121
Near Eden Prairie, Minnesota 55347
Paul
Job Details: 06/22/2021
Installed new gas valve and tested. Plumber or vent guy damaged floor when pushing unit back in. See picture
We serviced a
GE DISHWASHER
Model GHDT168V00SS
Near Chanhassen, Minnesota 55317
Paul
Job Details: 06/22/2021
"Complaint was unit making a noise, Unit functions as designed, small noise not covered. This dishwasher is a noisy model. Unit functions great."
We serviced a
KENMORE REFRIGERATOR
Model 40141003010
Near Victoria, Minnesota 55386
Paul
Job Details: 06/22/2021
"Complaint was freezer warms up and then cools down. Dana please transfer to a sealed system tech with autho. ; O-emld tckt , states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 11092281100
Near Chaska, Minnesota 55318
Paul
Job Details: 06/22/2021
"Complaint was unit only 2 times left 1-2 feet of water in tub. Tested the clutch no failure there, tested transmission no issue there. Replaced lid switch because housing was coming apart. Ultimately never saw it fail.."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW0
Near Carver, Minnesota 55315
Paul
Job Details: 06/22/2021
Installed pump and tested issue fixed.
We serviced a
MAYTAG DISHWASHER
Model MDB494SDM3
Near Long Lake, Minnesota 55356
Seth
Job Details: 06/22/2021
Customers complaint with her dishwasher is there a is a film left on the dishes and inside the dishwasher. Upon arrival and inspection I found the customer does not have a working water softener. Her water was extremely hard and there was heavy depositing. The customer was not using rent it either. I gave her a sample of rinse aid and put it in the machine and adjusted the dispenser. I recommended she use a citric acid base cleaner monthly until she gets a working softener.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Minneapolis, Minnesota 55426
Seth
Job Details: 06/22/2021
I replaced the failed bearing kit. The washer is now fixed.
We serviced a
GE DISHWASHER
Model GDWF160V40SS
Near Minneapolis, Minnesota 55441
Seth
Job Details: 06/22/2021
I replace the field circulation pump and found a leaking in Labelle. Replacing the valve and tested the dishwasher. Please mail the invoice to the customers home address.; used 1 WD15X10014 (VALVE) from stock
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1CC
Near Plymouth, Minnesota 55446
Seth
Job Details: 06/22/2021
I replaced the leaking gasket and cleaned the pressure hose. The washer is now fixed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Big Lake, Minnesota 55309
Matt
Job Details: 06/22/2021
"Customer complaint is, FRIDGE KEEPS FREEZING UP INSIDE OF IT AND QUITS COOLING. Inspected and tested refrigerator. FF evaporator was frosted over perfectly. Everything tested good in service diagnostic mode. Found that the FF temperature was set at 33F. Set temperature to the recommended setting 37F. Refrigerator is working great for me."
We serviced a
GE WASHER TOP LOAD
Model GTWN2800D1WW
Near Big Lake, Minnesota 55309
Matt
Job Details: 06/22/2021
"Customer complaint is, LOUD AT SPIN CYCLE- THEN GETS LOUD LIKE A Bearing going out. Inspected and tested. Washer tub seal is leaking and its really loud when its spinning. Bearing has failed. Angie please submit for replacement helper."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA03
Near Becker, Minnesota 55308
Matt
Job Details: 06/22/2021
"Customer complaint is, POWERS UP ERROR CODE LC, PUMP IS RUNNING, CUST PULLED OUT UNIT FOUND NO OUTSIDE LEAKS. Inspected and tested dishwasher. Found the pan underneath was dry, but looked like there had been water in it. Ran dishwasher for a half hour and never saw it leak. Also there was a mouse nest underneath the dishwasher. Dishwasher is working great for me."
We serviced a
GE RANGE- ELECTRIC
Model JBP73W0L3WW
Near Big Lake, Minnesota 55309
Matt
Job Details: 06/22/2021
"Customer complaint is, BURNERS WK OK- Oven STARTED SPARKING BOTTOM COIL HAS A CRACK IN IT. Inspected and found the bake element is burnt out. Needs a new bake element. Installed new bake element and tested. Oven is now fixed."
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLAA
Near Elk River, Minnesota 55330
Matt
Job Details: 06/22/2021
"Customer complaint is, making loud squeaking noise AT START UP- THINKS ITS A BEARING- NOISE FADES & RETURNS. Inspected and tested. Found the heating element is burnt out, the front and rear bearing are wore out. Needs new bearings, glides and heating element. Parts on order. Customer requested return trip for the 28th. ; ordrd 1 WE3X77 (Front bearing) and 1 WE11X103 (Heater assembly) and 3 WE3X87 (Glides)s and 1 WE3X75 (Rear bearing)"
We serviced a
WHIRLPOOL DRYER- GAS
Model WED8300SW2
Near Plymouth, Minnesota 55446
Nate
Job Details: 06/22/2021
"Clothes not getting dried in first cycle. Ran the dryer for 45 minutes and with the vent disconnected it ran out 186? at the most, and with the vent connected it consistently got up to 216?. I could not check airflow outside because the vent was two stories off the ground but the airflow coming out of the back of the dryer was 24.5 mph. Explain to customer that the vents need to be cleaned. Dryer is running great. Told him if he would like he could disconnect the vent behind the dryer to see for himself how much quicker the clothes dry."
We serviced a
KENMORE REFRIGERATOR
Model 795.76203.901
Near Minneapolis, Minnesota 55416
Nate
Job Details: 06/22/2021
"Has a bad icemaker. Replaced icemaker and its cycles better now. The old icemaker over filled with water which was causing a giant block of ice and then water was spilling everywhere. pckd up 1 AEQ72909602 (Icemaker)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EJSB0
Near Minneapolis, Minnesota 55426
Nate
Job Details: 06/22/2021
"Refrigerator has two issues going on. The first is that the evaporator drain is frozen over which is causing water to come down from the pan and leak onto the floor in front of the refrigerator. I defrosted the drain hole and it drains great now. Before it was totally iced over. The second issue is that condensation is coming through an area on the back of the refrigerator where the insulation is breaking down. Customer has lost a lot of food in the past with prior fridge issues. They asked that I notify AHS about the spot on the back with mineral deposits coming through. ; O-emld tckt , states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM2450HRA
Near Minneapolis, Minnesota 55419
Nate
Job Details: 06/22/2021
"I put on a speed wash. It spins great. Bearing is good. Ran all the way through the wash with towels in it and it ran perfectly. Put in test mode, no errors, and each component worked great including drain pump. Complaint is that twice in a row the customer had some standing water in the washer when the wash was done.I asked them how much of the HE detergent they put in the dispenser and they said they fill it up to the normal line. I told them thats too much. Im wondering if it possibly over sudzed and then left water in the bottom of the tub? I cant find anything failing on it. Runs and sounds great.Nothing to fix here."
We serviced a
GE REFRIGERATOR
Model PSS26MGPABB
Near Osseo, Minnesota 55311
Seth
Job Details: 06/22/2021
Customers complaint is water is leaking from the fridge. Upon a rival inspection I found two sources of water leaking the inlet valve was cracked and was leaking actively as well as the drain hose had fallen off and the rubber was cracked. I was able to repair the drain hose and replaced the valve. The fridge is now fixed.; used 1 WR57X10032 (FRIDGE WATER VALVE) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.268825
Near Minneapolis, Minnesota 55412
Nate
Job Details: 06/22/2021
Doesnt fill. Jumps straight into agitate on every cycle. Has a bad ATC. W10184148
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEW
Near Albertville, Minnesota 55301
Phillip
Job Details: 06/22/2021
The ice maker would not cycle even when I jumped t and h. I replaced the ice maker and cycled it. It filled with water. Advised the customer to dump out the first batch of ice. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
AMANA DRYER- ELECTRIC
Model NGD7500VW2
Near Otsego, Minnesota 55301
Phillip
Job Details: 06/22/2021
"The idler pulley was not turning so the belt had cut into it and was stuck. The motor shaft was just spinning but not the spinning the belt. I replaced the idler pulley and belt. Its working good now. ; used 1 279640 (ROLLER), and 1 661570V (BELT) from stock"
We serviced a
GE DRYER- GAS
Model GTD45GASJ0WS
Near Saint Michael, Minnesota 55376
Phillip
Job Details: 06/22/2021
I replaced the timer and its working good. Timer knob WE01X24552
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE715H0ES0
Near Rogers, Minnesota 55374
Phillip
Job Details: 06/22/2021
The range was unplugged when I arrived. I plugged it back in. It was acting normal. I put into service mode and checked for error codes. The only error code that was stored was the stuck keypad. I cleared the error codes. I ran the auto test and keyboard test every test passed and the oven is working on normal bake mode. I advised the customer it could be the touch pad if it happens again. The touch pad is part W10730777. I quoted 376 for the part and labor.
We serviced a
GE REFRIGERATOR
Model GYE22HMKLES
Near Maple Grove, Minnesota 55311
Seth
Job Details: 06/22/2021
Customer complaints that when the condenser fan runs there is a horrible smell. Upon arrival and inspection I found a decomposed mouse in the condenser tray. I flushed it with 5 gallons water followed it by steaming it and finished with bleach water. Customer is happy with the smell as I left. Fridge no longer smells.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2
Near Maple Grove, Minnesota 55311
Phillip
Job Details: 06/22/2021
The dryer was not heating at all. I found one of the wires from the thermal fuse to the cycle thermostat was burnt. I replaced the wire and made sure all the connections were tight. I cleaned the idler pulley and vacuumed up the lint inside.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.229221
Near Eagan, Minnesota 55123
Delton
Job Details: 06/22/2021
Found that not spinning and making grinding sound. Found that inner tub broke and dragged inner tub and scrapped plastic outer tub to where it is thin and looks like it will leak through.Inner tub: w10389328Outer tub: 63849 (NLA)Spin tube wp64208Clutch: 285785; saved tckt
We serviced a
MAYTAG DRYER- GAS
Model MGDE500WV2
Near Eagan, Minnesota 55123
Delton
Job Details: 06/22/2021
"Dryer is short cycling. Disconnected dryer vent, tested and dryer cycles heat correctly at right temperatures. I attach vent and heat only on for 15 seconds and shut off.Vent is clogged and will need to be cleaned. Dryer itself is heating and working good."
We serviced a
LG RANGE- ELECTRIC
Model LRE30453ST/00
Near Eagan, Minnesota 55123
Delton
Job Details: 06/22/2021
"Replaced bake element, tested and oven is heating and working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18GKXFW01
Near Eagan, Minnesota 55121
Delton
Job Details: 06/22/2021
"Found that evaporator drain is frozen over. Defrosted drain tube and added heat probe, tested and now drains and no longer leaks into fridge. Refrigerator is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Minneapolis, Minnesota 55417
Delton
Job Details: 06/22/2021
Found that tub seal is bad and caused bearings to corrode and is loud. Customer declined repair and will look at replacement.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ7533JQ0
Near Osseo, Minnesota 55311
Phil
Job Details: 06/22/2021
The washer is not washing clothes. The agitator dogs are failed and need to be replaced. Part number is 80040. (by FW)
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.461033
Near Rogers, Minnesota 55374
Phillip
Job Details: 06/22/2021
The right door hinge is broken. Need to replace both hinges a5303310828. I was unable to find the door hinges in stock anywhere.
We serviced a
KENMORE DISHWASHER
Model 665.162644
Near Minneapolis, Minnesota 55423
Delton
Job Details: 06/22/2021
Dishes no getting clean. Found that motor is leaking and runs loud. Bearing are bad on motor. ; ordrd 1 W10782773 (Sump motor assembly)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.228821
Near Minneapolis, Minnesota 55437
Delton
Job Details: 06/22/2021
"Found that clutch is worn and not spinning clothes. Customer approved estimate. Replaced clutch, tested and washer now spins out clothes and is workin good.; used 1 285785 (CLUTCH) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.977317
Near Plymouth, Minnesota 55446
Nate
Job Details: 06/22/2021
"Dryer its not drying clothes. Was only getting to 160? and it would turn off partway through due to the airflow restriction. Airflow was only 11 mph outside. Cleaned out the vent because it was very short and after cleaning it out airflow was 19 miles an hour and the temperature consistently ran around 230?. I ran it through a timed dry 23 minutes cycle and it did not shut off. Dryer runs great now. Cleaned all the lint out of the dryer, there was quite a bit of lint that had built up over the years."
We serviced a
KENMORE REFRIGERATOR
Model 106.566665
Near Eagan, Minnesota 55122
Delton
Job Details: 06/22/2021
"Refrigerator not cooling at all, room temperature. Found that compressor and condenser fan are not running, not getting power to compressor. Found that control board is bad and not sending power.Control board part is discontinued NLApart: 2313172; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Saint Michael, Minnesota 55376
Phillip
Job Details: 06/22/2021
The fresh food ice maker is iced up and would need the ice maker update kit. The customer said they had to keep on defrosting the freezer icemaker fill tube. I was getting voltage to the ice maker fill tube. The tube did home out correctly but the foam is saturated with moisture and that causes it to freeze up regardless of the heater coming on or not. I gave the customer a quote for the icemaker upgrade kit and for the fill tube. If they did just the field tube heater .
We serviced a
LG WASHER TOP LOAD
Model WT7300CV/01
Near Rogers, Minnesota 55374
Phillip
Job Details: 06/22/2021
LG emailed the customer the le error for long fill. I removed the hoses and cleaned both screens. The cold valve screen was pretty dirty. It is filling good.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ9858PW0
Near Hopkins, Minnesota 55343
Phil
Job Details: 06/22/2021
The dryer does not start. The tab on the door switch is broken off. Truck stock part - WP3406107
We serviced a
GE DISHWASHER
Model GDF520PSJ4SS
Near Otsego, Minnesota 55330
Matt
Job Details: 06/22/2021
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the air gap assembly thats mounted on the sink was plugged. . Cleaned out air gap assembly and tested dishwasher. Dishwasher is draining great now. Ran dishwasher through service diagnostic mode and everything was working great. Dishwasher is now fixed."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS70IS1
Near Savage, Minnesota 55378
Paul
Job Details: 06/21/2021
" Last out we replaced UI/main board kitDidnt touch dispenser.Complaint was randomly dispenser lever sticks, I couldnt reproduce issue, worked great every one for me. We should replace the dispenser module also get autho for the part. If they approve repair please send me part and schedule customer. 242100018; O-emld tckt"
We serviced a
MAYTAG DRYER- ELECTRIC
Model AEQ8700FS0
Near Eden Prairie, Minnesota 55347
Paul
Job Details: 06/21/2021
Complaint was unit not heating ordered heater assembly. ; ordrd 1 131553900 (Heater)
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA02
Near Eden Prairie, Minnesota 55347
Paul
Job Details: 06/21/2021
Complaint was unit not cooling Needs kit
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Minneapolis, Minnesota 55427
Paul
Job Details: 06/21/2021
Installed part issue fixed
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9250PW1
Near Minnetonka, Minnesota 55345
Paul
Job Details: 06/21/2021
Complaint was no power on UI board. We have 240 to main board and 5vDC going to the UI So I ordered new UI; ordrd 1 WP8558755 (Interface board)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXSS7
Near Minnetonka, Minnesota 55345
Paul
Job Details: 06/21/2021
Complaint was unit has no water going in Float stuck. Issue fixed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9550WW1
Near Minnetonka, Minnesota 55345
Paul
Job Details: 06/21/2021
Complaint was unit not heating It was on air fluff. Unit is heating great now.
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Jordan, Minnesota 55352
Paul
Job Details: 06/21/2021
"Complaint was unit making horrible noise. Vent fan in door is very loud,DD81-02199A; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AF/A2
Near Otsego, Minnesota 55330
Phillip
Job Details: 06/21/2021
The washer will lock on its own when the door is closed. When a cycle starts it will not pause if the start/paused is pushed. It will only turn off when power is pushed. I told the customer that it could be a user interface or a main control problem. The customer said he may just live with the issue.
We serviced a
KENMORE REFRIGERATOR
Model 10656829603
Near Shakopee, Minnesota 55379
Paul
Job Details: 06/21/2021
I still part issue fixed.
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GF/A3
Near Otsego, Minnesota 55330
Phillip
Job Details: 06/21/2021
"When you press power nothing would happen, I removed the front panel and found the user interface was not clipped into the panel. I pushed it in and now its working ok. It still was a little touchy. I told the customer it can be the control panel (DC97-18106A ) or the user interface(#DC92-01607G ) The customer wanted to discuss it with his wife."
We serviced a
GE DISHWASHER
Model CDT725SSF2SS
Near Saint Michael, Minnesota 55376
Phillip
Job Details: 06/21/2021
I removed the sensor and it was obvious it was bad. I replaced the sensor and cleaned out the drain pump. It now heats in normal mode . The chopping sound is still there sometimes but I think it will pass.
We serviced a
AMANA WASHER TOP LOAD
Model NAV5800AWW
Near Rogers, Minnesota 55374
Phillip
Job Details: 06/21/2021
The idler pulley is bad and tore up the belt bad. It needs the idler pulley and belt. WP27001006 belt WP40045001 idler pulley ; ordrd 1 WP40045001 (Idler pulley) and 1 WP27001006 (Belt)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW2
Near Rogers, Minnesota 55374
Phillip
Job Details: 06/21/2021
The cold water valve is intermittently not filling with cold water. I was getting 120 volts to the colt valve solenoid but water was not coming in. I tapped on the cold solenoid and it started to fill with water. Ordering the water valve assembly. F8-e1 f9-e2 f2-e2 F2-e1; ordrd 1 W11220230 (Water valve)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR9245EZ1
Near Rogers, Minnesota 55374
Phillip
Job Details: 06/21/2021
"The customers complaint is that it leaks from the bottom and it does not spin out bigger loads completely. Water is leaking from the tub seal into the brake and clutch. I quoted the customer for the brake, clutch and tub seal. I also found that the agitator dogs are worn down so its not agitating. ."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Saint Michael, Minnesota 55376
Matt
Job Details: 06/21/2021
"Customer complaint is, STOPS AT SPIN THINKS ITS THE SAFETY LATCH. Inspected and tested washer. Found the door latch has failed. Quoted customer to install new latch. Customer approved repairs. Part on order. ; ordrd 1 W11307244 (Door latch)"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.242923
Near Saint Michael, Minnesota 55376
Matt
Job Details: 06/21/2021
"Customer complaint is, FILLS, WONT WASH. Inspected and tested washer. Found the lid switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new lid switch and tested. Washer is now fixed. ; used 1 3949247V (LID SWITCH) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PS978ST1SS
Near Minneapolis, Minnesota 55446
Nate
Job Details: 06/21/2021
"We need to submit this for a second opinion. Cannot determine if it is a bad data wire that is failing or a bad user interface board, both, or additional items. I installed the new daughterboard but it still did not work. Upper and lower oven have issues coming on. Customer requested that a second opinion come out today, and they are flexible with the time. They are moving at the end of the week.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Burnsville, Minnesota 55337
Delton
Job Details: 06/21/2021
Found that condenser fan motor is bad and making rattling sound when running. Ordering part and rescheduling.; ordrd 1 W11127829 (Condenser fan motor)
We serviced a
KENMORE DISHWASHER
Model 665.13259K113
Near Burnsville, Minnesota 55337
Delton
Job Details: 06/21/2021
"Found that drain hose was clogged with debris and grease build up. Cleaned out hose, tested and dishwasher is draining and working good. Suggested to use finish dishwasher cleaner."
We serviced a
KENMORE WASHER FRONT LOA
Model 110.450814
Near Burnsville, Minnesota 55306
Delton
Job Details: 06/21/2021
Washer fills in tub even when not in use. Must be bad water valve not fully closing. Ordering part and rescheduling.; ordrd 1 Wp8182862 (Water valve)
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Minneapolis, Minnesota 55438
Delton
Job Details: 06/21/2021
"Customer says clothes are wet after spin cycle. Also washer stinks. I checked filter and only some hair. Ran test of towels and washer, fills, agitates, drain and spins. Washer is working good as Im here. About the smell, i informed customer of good practices (tub clean, leave door, disposal open) to clean out tub and musty smell that plague front load washer,Mechanically, washer is working good as Im here."
We serviced a
LG REFRIGERATOR
Model LTC20380ST/00
Near Minneapolis, Minnesota 55423
Delton
Job Details: 06/21/2021
Tested ice maker and only fills 2-3 cubes worth. Checked water line and water line has low water pressure to the fridge. Water valve underneath sink would need to be replaced. Would need plumber to do that.