We serviced a
MAYTAG FREEZER
Model MBB2256GES
Near Burnsville, Minnesota 55337
Nate
Job Details:
05/03/2022
"Not cooling. Has a bad compressor. Used the PR041, and it hums and then clicks. Then tried the bigger hard start, and the compressor just hums but doesnt run. ."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED6630HW0
Near Savage, Minnesota 55378
Delton
Job Details:
05/03/2022
"Found that heating element is bad, broke. Customer approved estimate. Replaced heating element, tested and dryer is heating and working good.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
AMANA RANGE- GAS
Model ACS3350AAS
Near Minneapolis, Minnesota 55410
Nate
Job Details:
05/03/2022
"Only igniting sporadically. Tested it, bake ignitor not glowing well. Replaced ignitor, ignites great now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
VENTAHOOD VENT HOOD
Model B200MSC
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
05/03/2022
"Both blower motors are making noises. Will need to replaced both blower motors. ; snapped 1 QuickPics, states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, Minnesota 55417
Nate
Job Details:
05/03/2022
"The air gap got plugged with corn. Cleaned it out, drains great now. I recommended bypassing it if it clogs up again."
We serviced a
LG WASHER FRONT LOA
Model WM3500CW/01
Near Medina, Minnesota 55340
Phillip
Job Details:
05/03/2022
I found the bottom of the boot had pulled loose from the tub. I put it back on for now but I am ordering and new door boot. ; ordrd 1 AGM30030701 (Boot)
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Mound, Minnesota 55364
Adam
Job Details:
05/03/2022
Unit wasnt draining on arrival. Unhooked drain hose and ran dishwasher had a bunch of black sludge come out. Cleaned the line also and then was pumping fine. Let unit fill and cancel to run drain pump and worked everytime. If it continues to happen must be a control board not telling it to pump. The drain pump itself sounded like it should.
We serviced a
GE REFRIGERATOR
Model GDS18LBR
Near Minneapolis, Minnesota 55412
Nate
Job Details:
05/03/2022
"Fresh food section warm. Found the evaporator frosted over completely. Has a bad bi-metal. I bypassed the bi metal and put on defrost and the heater came on. Steamed off the evaporator, installed a new bi metal, and let customer know it could be 24 hours before its totally cool. Running great now though. ; used 1 WR50X60 (DEFROST BIMETAL) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22EMWH02
Near Plymouth, Minnesota 55446
Phillip
Job Details:
05/03/2022
Water was leaking from the freezer compartment. I found the defrost drain was plugged. I cleared the drain and made sure water could drain .
We serviced a
KENMORE DISHWASHER
Model 66512773k310
Near Plymouth, Minnesota 55442
Nate
Job Details:
05/03/2022
Making a loud whirr whirr whirr sound when the drain pump runs. Found some broken glass from a wine glass in the drain pump after taking the pump apart. Runs and drains great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, Minnesota 55445
Nate
Job Details:
05/02/2022
The dishwasher was not circulating water. I replaced the pad drain pump today and ran it and it runs awesome now.
We serviced a
GE REFRIGERATOR
Model GSS22SGRESS
Near Minneapolis, Minnesota 55446
Nate
Job Details:
05/02/2022
Froze water line up again. Cleared the ice out of the line. Installed heater kit. Works great. ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR
Near Minneapolis, Minnesota 55422
Nate
Job Details:
05/02/2022
"Icemaker is iced up and not making ice. Gave ballpark quote for Icemaker kit. Customer will probably unplug fridge for a couple days and let it thaw out, and will let us know if theyd like us to do the kit. Door gasket isnt too bad, ."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7850WS/AA
Near Minneapolis, Minnesota 55422
Nate
Job Details:
05/02/2022
"Range locked. Got the door unlocked, works great now."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2423RS3B
Near Minneapolis, Minnesota 55419
Nate
Job Details:
05/02/2022
"Leaking. Found that the lower spray arm is damaged. Gave part number to customer. They will order a new one. If it still leaks after that, they may have us come back out. The door opens more than 90 degrees which could possibly contribute to the problem too."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Otsego, Minnesota 55330
Matt
Job Details:
05/02/2022
"Customer complaint is, WATER PULSATES WHEN TRYING TO DISP. Inspected and found low water pressure coming from dispenser. Disconnected water line behind refrigerator and found really good water pressure, but the water is really rusty and the supply line and reservoir are brown. Installed new valve and still have low water pressure. Needs a new water reservoir/filter head assembly. Quoted customer $340. to install new valve and reservoir/filter head assembly. Customer approved repairs. Installed reservoir/filter head assembly and tested. Water is dispensing great. Refrigerator is now fixed."
We serviced a
LG REFRIGERATOR
Model LSXC22486D/00
Near Ramsey, Minnesota 55303
Matt
Job Details:
05/02/2022
"Customer complaint is, FREEZER/FRIDGE IS NOT WORKING. Inspected and tested. Compressor and fans are all running, but refrigerator is room temperature. Compressor/sealed system has failed. Advised customer to call Lowes."
We serviced a
KENMORE TRASH COMPACTOR
Model 665605790
Near Minneapolis, Minnesota 55448
Matt
Job Details:
05/02/2022
"Customer complaint is, STILL NOT WORKING, NOT COMPACTING. Inspected and tested. Ram will go down and then up but doesnt shut off on its own. I installed the substitute start switch that doesnt work exactly like the original one, but works perfectly on extra pack. Customer would rather it work on extra pack than normal. When you do normal, you have to hold the switch the whole time. Compactor is now fixed. ; pckd up 1 675382 (Start switch)"
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN1RS
Near Maple Grove, Minnesota 55369
Matt
Job Details:
05/02/2022
"Customer complaint is, LEAKS FROM DOOR DURING WASH CYCLE. NORMAL CYCLE IT USUALLY DRAINS, BUT WON'T ON RINSE OR SPIN CYCLE. Inspected and tested. Found a ton of animal hair on the door and gasket. I cleaned off the hair and the gasket looks good. I found a software update for the not draining issue and I updated the software. I ran a quick wash cycle and it completed it perfectly and never leaked from the door. Customer also stated that they see a lot of soap suds in the washer, which could be a issue, but customer said they are using the smart auto dispense setting so the machine chooses how much soap to add. I recommended using the less option on the auto dispenser. I ran washer through diagnostics and everything tested good and never leaked."
We serviced a
GE WASHER TOP LOAD
Model WDSR2080D5WW
Near Otsego, Minnesota 55301
Phillip
Job Details:
05/02/2022
The customer was concerned with the sound from the washer. The customer put a small load of clothes in and we let fill and wash. The sound when it agitates is normal agitation sound. I removed the front panel. Everything looked good. I found some stuffing from a pillow. I cleaned up the pillow stuffing.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263AEWP/XAA
Near Albertville, Minnesota 55301
Phillip
Job Details:
05/02/2022
"The customer said one day the refrigerator was making a strange noise but it was still cooling both sides fine. The refrigerator was not running when I arrived, so I set to max cold and left the doors open. The fans all kicked in and the compressor. It all sounds normal and temps are where they should be. The center mullion is broken and the crisper frame is broken. The customer does not want to fix those issue. He said hes planning on buying a new refrigerator soon. I saw no frost build up on the fresh food evap cover. I told him one of the doors may not have shut and warm air leaked in causing the temporary issue."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Maple Grove, Minnesota 55311
Adam
Job Details:
05/02/2022
Unit had long run times replaced control board and UI. Customer had parts from last diagnosis. Went through test mode everything worked great. Started a normal cycle then will fallow up with customer.
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA/00
Near Eagan, Minnesota 55122
Delton
Job Details:
05/02/2022
Found that the control board is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Ebr78263901 (Control board)
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS1
Near Minneapolis, Minnesota 55419
Delton
Job Details:
05/02/2022
"Replaced water valve, tested and checked all other things to do with water and found no leaks. tested ice maker and it cycles and fills. Bent ice arm down so it will stop producing ice sooner to prevent ice from overflowing the ice bucket when pulling out ice drawer."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB865GW
Near Saint Paul, Minnesota 55107
Delton
Job Details:
05/02/2022
"Replaced lid, tested and door now opens and closes normally. Old lid plastic was cracked through."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF2053LSJ
Near South Saint Paul, Minnesota 55075
Delton
Job Details:
05/02/2022
"Found that burner was dirty. Cleaned out gas hole, tested and all burners ignite and is are working good now."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, Minnesota 55417
Nate
Job Details:
05/02/2022
"Not draining. Found food debris in the air gap, and the filter was full of fat. Cleaned both, now it drains great."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Inver Grove Heights, Minnesota 55077
Delton
Job Details:
05/02/2022
"Found that transmission has leaked oil all over bottom of clutch, belt, motor. So when it starts to ramp up speed in spin mode, the belt is slipping due to oil and motor is burning the belt and also causing the squealing noise. I showed customer. Due to repair costs customer will think about it and call back if they want to proceed. "
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
05/02/2022
"I replaced the defrost sensor, installed the heater and new drain kit. I made sure the new sensor was on the right spot and the water can drain."
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Corcoran, Minnesota 55340
Phillip
Job Details:
05/02/2022
The customer said the dishwasher does not dry as well. I found the heater was not coming on. I reset the thermostat that was tripped and replaced the heater. It works good now. The upper rack was not going in all the way so the door would not close. I fixed the upper rack. I did not use the board.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS4
Near Minneapolis, Minnesota 55436
Phillip
Job Details:
05/02/2022
I verified the issue with the motor door switches. I replaced the interlock assembly. Its working good now.
We serviced a
GE STACKED WASHER
Model GFW148SSMOWW
Near Saint Joseph, Minnesota 56374
Seth
Job Details:
05/02/2022
Customer complains to dryer has never worked if Pops the Ark fault breaker instantly. Upon arrival and inspection I indeed found an Ark fault breaker. I checked to see if the dryer was wired correctly and it was. Check for continuity between L1 L2 and ground and common and could find none. I called GE and spoke with them they pointed me to the houses circuit. I sent a copy of the wiring harness to fill Whiteford we checked a few components it could find no faults in the unit. The dryer is working as designed as far as can be tested within the confines of the electrical situation on site.
We serviced a
GE STACKED DRYER
Model GFD14ESSN0WW
Near Saint Joseph, Minnesota 56374
Seth
Job Details:
05/02/2022
Customer complains to dryer has never worked if Pops the Ark fault breaker instantly. Upon arrival and inspection I indeed found an Ark fault breaker. I checked to see if the dryer was wired correctly and it was. Check for continuity between L1 L2 and ground and common and could find none. The dryer is working as designed as far as can be tested within the confines of the electrical situation on site.
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB0
Near Sauk Rapids, Minnesota 56379
Seth
Job Details:
05/02/2022
Motor was bound up. I removed the blockage from the pump and tested it. The dishwasher is now fixed ; used 1 W10083957V (CHOPPER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Medina, Minnesota 55340
Adam
Job Details:
05/02/2022
Soap dispenser isnt operating. Dishwasher wont open the dispenser. Ran unit verified complaint and couldnt get the soap dispenser to open. Lot of the parts arent local so will need to reschedule once parts arrive. 676413 latch kitWP3378138 soap coverWP8066018 springWP3369505 actuator ; states that autho needed
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Rogers, Minnesota 55374
Matt
Job Details:
05/02/2022
"Customer complaint is, THINKS DOORS OPEN WHEN ITS CLOSED. Inspected and tested. Door switches test good. Needs a new board. Installed new board and still the FF compartment lights are not turning off. I found a wire is broken in the right FF compartment door. Needs a new right FF compartment door. I think the part number is ADD74236307 but not completely sure. I attached pictures. Dana can you see if you can find this door and call in for authorization. Thanks. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model GSS25GSHGCSS
Near Otsego, Minnesota 55330
Matt
Job Details:
05/02/2022
"Customer complaint is, NO WATER FROM DISPENSER. Inspected and tested. Found the filter housing assembly has failed. Customer approved repairs. Part on order. ; ordrd 1 WR17X22074 (Filter housing)"
We serviced a
GE MICROWAVE
Model PVM2070SM4SS
Near Lakeville, Minnesota 55044
Delton
Job Details:
05/02/2022
"Replaced control board and found the one of the ribbon cable pins were not fully making contact that could caused the display issue but after replacing control board, microwave powers on and is heating and working good. All functions/touch pad is working good and is responsive.I only used control board (WB27X10901) and will return other part."
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Burnsville, Minnesota 55337
Delton
Job Details:
05/02/2022
Found that there was slow water flow to refrigerator. Found that it is a self tapping water line to fridge at got corroded and has slow flow. I tightened shut off and back on and water flow increased. Refrigerator itself is fine and i suggested to customer to get a actual water shut off valve for the fridge and would need a plumber.
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH9700AWW
Near Independence, Minnesota 55359
Adam
Job Details:
05/02/2022
Unit was leaking out front door bottom. Noticed the door wasnt making a tight seal. The door latch it self was operating well and tight. The door is just to tweaked on the bottom that it wont seal. Add photo of blue book for the hinge it self. Also might need a door. Everything is plastic and getting worn out. WP34001264 door hinge. Left voice for customer on quote and let her know might need a door as well
We serviced a
GE RANGE- ELECTRIC
Model JB655YK9FS
Near Hopkins, Minnesota 55343
Adam
Job Details:
05/02/2022
"Added photo of damage to glass top. Customer said she took a dish out of the fridge and set it on the cook top(not hard just normally) and unit shattered. ; snapped 6 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Big Lake, Minnesota 55309
Seth
Job Details:
05/02/2022
Plugged spray arm and not circulating water. Failed pump and cleaning of spray arms was quoted. He will let us know when he talks with his wife.
We serviced a
GE MICROWAVE
Model JVM6175YK5FS
Near South Haven, Minnesota 55382
Seth
Job Details:
05/02/2022
See display no power. Service bulletin RA04-17. Parts on order ; ordrd 1 WB27X11094 (Tco) and 1 WB26X10262 (Fan motor) and 1 WB27X25389 (Fuse)
We serviced a
LG REFRIGERATOR
Model LFX28968ST
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
05/02/2022
Freezer had a ice build up on the bottom and under the evaporator. After disassembled I steamed and removed the ice in my he unit then used the steamer to clear out the ice damn. Once cleared I checked in the back of the fridge at the drain tube back there and noticed it had a little build up removed the build up and reassembled unit. No parts were needed just some labor.
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Osseo, Minnesota 55311
Nate
Job Details:
05/02/2022
"Sounds bad, rumbles, can see that it leaked a lot of oil in past. Belt worn down. Needs new transmission, belt, split ring.
We serviced a
LG DRYER- GAS
Model DLGX4001B
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
05/02/2022
When the dryer door is closed and you press start the dryer does not respond like the door is open. I remove the top panel and checked all connections at the door switch the door switch checks good at the control board all the connections at the board are tight I plugged everything back in and then the dryer started to work. I tried a couple more times and the dryer stopped working again so I unplug the power again and then plugged it back in and the dryer has been working fine.
We serviced a
GE DISHWASHER
Model PDW7880J00SS
Near Maple Grove, Minnesota 55311
Nate
Job Details:
05/02/2022
"Door falls down. Needs link hinge arms WD14X10009 and cables. WD01X10099. Cant find cables. If you can find cables, please order cables and link hinge arms. Sundberg has the arms. The motor was running loud. Cleaned out the motor sump area, got some ceramic debris out, runs great now. ; saved tckt"
We serviced a
HAIER DISHWASHER
Model ESD400
Near Burnsville, Minnesota 55337
Delton
Job Details:
05/02/2022
"Found that door link string broke. Also customer stated that touchpad isnt always responding. I found that half of touch pad is bad so only normal cycle can be used. ."
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRWW
Near Plymouth, Minnesota 55441
Nate
Job Details:
04/29/2022
Sometimes not making ice. Replaced Icemaker and water valve. Told customer to give it 24 hours.
We serviced a
GE TRASH COMPACTOR
Model UCG1520NSS
Near Annandale, Minnesota 55302
Seth
Job Details:
04/29/2022
The motor is bound up. I took the unit apart freed up the motor and it ran for a few seconds and then sparked and blew the breaker. Please order me a motor assembly WD19X26678. ; ordrng 1 WD19X26678 (Motor assy)
We serviced a
FISHER PAYKEL COOKTOP- GAS
Model GC913
Near Saint Joseph, Minnesota 56374
Seth
Job Details:
04/29/2022
"I replaced the igniter and the burner assembly as it had broken off screws in it. I had to modify both the igniter and the burner head assembly as both were non-typical to what was there previously. I was able to get the unit to light and work perfectly but with the redesigned ignitor. I was unable to use the existing beauty ring. they supplied a small collar and had a picture of it going around the igniter, but there was no specific instructions saying the beauty ring would have to be discarded. I spoke to the customers wife and son and they were happy with the solution. The cooktop is now fixed."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS55IIWO
Near Saint Joseph, Minnesota 56374
Seth
Job Details:
04/29/2022
"Complaint loud during spin, stops mid cycle, water errors. Upon arrival and inspection I found the door boot was puckered and pulling in strangely. I inspected the unit and found that one of the three welds has broken on the spider. This unit would need rear tub spin drum with spider, and door boot. Please call into autho; saved tckt"
We serviced a
GE DRYER- ELECTRIC
Model GFD65ESPN0SN
Near St. Cloud, Minnesota 56304
Seth
Job Details:
04/29/2022
"Cracked drum, and beat-up rollers parts are on order.; ordrd 2 WE03X10016 (Rollers)s and 1 WE21X29724 (Drum)"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW1
Near Golden Valley, Minnesota 55416
Nate
Job Details:
04/29/2022
"Replaced bad drain pump, and leveled out unit. Runs great now. Drain pump sounds way better, and vibrating is much less."
We serviced a
LG STACKED WASHER
Model WM1388HW
Near Minneapolis, Minnesota 55405
Nate
Job Details:
04/29/2022
"Spring came off door boot. Cleaned boot, reattached, nice and set now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET216KX6W00
Near Roseville, Minnesota 55113
Nate
Job Details:
04/29/2022
Not cooling. Compressor is running but zero frost on evaporator. All fans running. Sealed system issue. Please submit to AHS for authorization.; O-emld tckt
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Minneapolis, Minnesota 55418
Nate
Job Details:
04/29/2022
"Not heating now. Found a loose connection on the main board, and voltage wasnt going to the ignitor. Replaced connector, heats great now."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.749923
Near Minneapolis, Minnesota 55418
Nate
Job Details:
04/29/2022
Dryer making burning smell. Found that they just did flooring and there are VOCs. I took apart dryer. Vacuumed it out. No signs of anything thats been burning. Airflow outside is 17 mph. Recommended that they have their vent cleaned. Dryer itself runs great.
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN1WW
Near Robbinsdale, Minnesota 55422
Nate
Job Details:
04/29/2022
Installed new inverter kit. Ran through a full cycle. Ran great and didnt trip the breaker.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF220ANW/XAA01
Near Big Lake, Minnesota 55309
Seth
Job Details:
04/29/2022
I replaced-laced the failed pump and made a wire harness for the LG pump. I tested and the washer now drains perfectly.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
04/29/2022
The complaint is the dishwasher leaks from the bottom of the door and does not drain properly. I found water sitting in the bottom and when it goes to drain the water does not drain out properly. I found the bottom right side of the tub gasket is ripped and that is allowing water to leak out the bottom. The door cables are broken so when the door opens its very heavy and the door does drop below 90 degrees. The drain hose would need to be replaced plus the door cables and tub gasket.
We serviced a
GE RANGE- GAS
Model JGBS86SP2SS
Near Albertville, Minnesota 55301
Matt
Job Details:
04/29/2022
"Customer complaint is, DOUBLE OVEN TOP DOOR WONT SHUT HAS A GAP? Installed new hinge and receiver supplied by GE and door still doesnt shut right on the top left corner. I called tech line and he said we should replace the inner door assembly. Installed new inner door assembly and door still doesnt close right. I called GE and he said Ive done all the suggested repairs and deemed it not repairable. I talked with Gary and he gave me a case number 07814785. ; saved tckt , states that autho needed"
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Apple Valley, Minnesota 55124
Delton
Job Details:
04/29/2022
"Customer says about half of loads are getting UE error still. I re checked stator and found that one os the bolts were loose so when washer would shake and vibrate it would wiggle slightly and Im sure that was enough to causing it to give UE error. I tightened all bolts and rotor. Tested with load of towels and it completed spin cycle and no errors. Washer is working good. (Very confident that this was the issue)If problem continues, people were saying that there could be a crack in the magnets on the rotor that could cause UE error but i did not see any cracks or damage when looking at rotor."
We serviced a
GE REFRIGERATOR
Model GFE28GYNFSS
Near Corcoran, Minnesota 55340
Adam
Job Details:
04/29/2022
Installed ice door kit from last diagnosis
We serviced a
GE DISHWASHER
Model GDF450PSRSS
Near Corcoran, Minnesota 55340
Adam
Job Details:
04/29/2022
Unit melted the spray arm and had melted the wires but from being loose. Added photos like I was told.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Savage, Minnesota 55378
Delton
Job Details:
04/29/2022
"Found that ice maker is bad, Wont cycle when testing. Customer approved estimate. Replaced ice maker, tested and it cycled and filled. Ice maker is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS
Near Bloomington, Minnesota 55431
Delton
Job Details:
04/29/2022
Found that there is a sealed system leak. Refrigerator and compressor is running but no frost pattern. I contacted owner and informed them of issue and major repair.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
04/29/2022
The control board is causing the dishwasher to shut down. The left door spring is broken. Ordering parts. ; ordrd 1 154579101 (Door spring) and 1 5304514670 (Control)
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Medina, Minnesota 55340
Phillip
Job Details:
04/29/2022
I replaced the door glass. The customer thought the new one wasnt perfect either. I thought it looked fine and the trim was not coming off like the other.
We serviced a
GE RANGE- ELECTRIC
Model CTC912P2N1S1
Near Plymouth, Minnesota 55446
Phillip
Job Details:
04/29/2022
I replaced the microwave cooling fan. The new fan was rubbing some. It took me a long time to fix it and get it not to run. If for some reason they call back and its related to the fan.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Plymouth, Minnesota 55446
Phillip
Job Details:
04/29/2022
There is frost build up in the ice maker compartment. The fridge will need the ice maker kit and silicone.
We serviced a
GE DISHWASHER
Model GDF510PSR3SS
Near Champlin, Minnesota 55316
Matt
Job Details:
04/29/2022
"Customer complaint is, center wash arm conduit has broken holder clip. Installed middle conduit assembly and tested. Dishwasher is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW2
Near Coon Rapids, Minnesota 55433
Matt
Job Details:
04/29/2022
"Customer complaint is, WON'T TURN ON BUT HAS POWER. WATER SPRAYS FOR A SECOND AND THEN JUST A CLICK. Inspected and tested. Found the lid latch has failed. Also the cold water valve is only allowing water to trickle in. Customer just wanted me to replace the lid latch.d. Washer is now working, but shakes a lot in a spin. Probably needs a new transmission soon. Customer is going to use washer as is and replace when it completely dies. ; used 1 W11307244 (DOOR LATCH) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA
Near Eden Prairie, Minnesota 55347
Delton
Job Details:
04/29/2022
"Found that the this has the standard ice maker failure of ice box completely iced over to where i cannot pull bin out.
We serviced a
GE RANGE- ELECTRIC
Model JB256RM2SS
Near Minneapolis, Minnesota 55443
Phillip
Job Details:
04/29/2022
The customer is concerned with how the burners operate and that they shut down. I explained to the customer that per GE service bulletin this is normal operation. I showed the customer all the tips from GE. The top is not loose its designed to hinge up for cleaning. The pins allow the top to move freely but then lay flat again. The customer requested I send out some new burners. Please ship the customer 2 of each burners. 8 inch burner WB30X31057 (2)6 inch burner WB30X31058 (2); states that autho needed
We serviced a
GE REFRIGERATOR
Model GFE29HGDIBB
Near Minneapolis, Minnesota 55445
Phillip
Job Details:
04/29/2022
I replaced the condenser fan motor and the fresh food evaporator. Both fans are working good. Advised the customer to give 24 hours to get back to normal. I also raised the front and put some grease on the freezer gasket so it makes a better seal.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE505W0HZ1
Near Blaine, Minnesota 55449
Matt
Job Details:
04/29/2022
"Customer complaint is, WOULDN'T BROIL OR PREHEAT OVEN. Inspected and tested. Found the cord was melted at the block. Installed new cord and tested. Oven is heating great. Oven is now fixed. ; used 1 CORD-3PRONGRANGE (84603 3 PRONG RANGE CORD) from stock"
We serviced a
GE REFRIGERATOR
Model ZIESS480DRHSS
Near Medina, Minnesota 55340
Adam
Job Details:
04/29/2022
Unit wasnt cooling either the fridge or freezer. All fans were running correctly. Checked the compressor and it wasnt running at all. Tested to see if the inverter was getting correct power which it was. Replaced inverter from truck stock. Once assembled plugged back and compressor kicked on right away. Let customer know its going to take 24hrs before back to normal temps.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chanhassen, Minnesota 55317
Adam
Job Details:
04/29/2022
Unit wasnt draining found that the drain pump was trying to run. Unhooked hose to make sure wasnt clogged. Then disassembled drain pump and found glass stuck in there. Was able to clear it and reassembled drain pump is draining but its loud. Customer wanted the drain pump replaced. Replaced pump and now its draining correctly and quietly
We serviced a
LG WASHER FRONT LOA
Model WD100CW
Near Ramsey, Minnesota 55303
Matt
Job Details:
04/29/2022
"Customer complaint is, WILL NOT TURN ON- NO POWER. Inspected and tested. Found the outlet behind the washer only has one plug so they were using a 3 prong adapter and the washer wasnt getting a good connection. Removed adapter and tested washer. Its working great now. Washer is now fixed. Customer is going to replace the outlet."
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOC75EC0HS01
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
04/29/2022
Installed new mag from previous diagnosis and was still getting an arc on the wave guide. Wave guide is to far compromised and would need to be replaced if possible
We serviced a
BOSCH DISHWASHER
Model NOTAVAILABLE
Near Minneapolis, Minnesota 55419
Delton
Job Details:
04/29/2022
Installed new dishwasher. Dishwasher is working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG WASHER FRONT LOA
Model WM3900HWA
Near Ramsey, Minnesota 55303
Matt
Job Details:
04/29/2022
"Customer complaint is, LOUD ROARING NOISE WHEN SPINNING, WONT SPIN NORMAL. Inspected and tested. Washer sounds great in a high spin empty. I had customer put a load in and watched it go through a complete speed wash cycle and everything was working and sounded great. Washer is operating normal."
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN1WW
Near Robbinsdale, Minnesota 55422
Nate
Job Details:
04/29/2022
replaced the inverter board with a new board and jumper kit. Does not trip the breaker anymore.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8500DC0
Near Otsego, Minnesota 55330
Matt
Job Details:
04/29/2022
"Customer complaint is, AGITATOR ISN'T WORKING, BUT THERE IS A NOISE. ALSO, THE DOOR REGULARLY DOESN'T LOCK. Inspected and tested. Found the gear case spline is stripped for the agitator and also the agitator is stripped. Its $530. to install new gear case and agitator. With the lock not always working and the lid hinges not working properly customer is just going to replace the washer."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Hopkins, Minnesota 55343
Adam
Job Details:
04/29/2022
"Unit wasnt draining. Unit was trying to run the drain pump and was spinning but it wasnt draining at all. Removed the drain pump and found a sock stuck in the drain pump removed the sock tested the unit and it did drain. Charging small amount of labor for disassembling the drain assembly and repairing unit ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GW/A3
Near Minneapolis, Minnesota 55407
Delton
Job Details:
04/29/2022
"Found that there is a dead spot in the motor. Just hums when trying to start. I can turn tub and find a spot to where the motor will kick over and it will tumble and heat. Also there is loud thumping noise, bad front rollers. Would need motor and 2 front rollers. Due to costs of parts and labor customer declined and will purchase new dryer.I did tape vent so it no longer blows lint into room."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Eagan, Minnesota 55122
Delton
Job Details:
04/29/2022
"Customer said it stopped cooling for 2 days and everything thawed then it started cooling and making ice again. As Im here there is ice but is starting to melt. Found that compressor is not running but fans are. No power is going to compressor. Bad inverter board.Dana: when i look up parts break down it shows part# DA41-00614F but the part number on the board shows DA41-00585A. Both parts show not in stock and discontinued.; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Otsego, Minnesota 55330
Matt
Job Details:
04/28/2022
"Customer complaint is, NOT DRAINING PROPERLY. WILL TURN OFF IN MIDDLE OF A WASHING CYCLE. Inspected and tested. Found a piece of glass in the sump. Removed glass and tested. Dishwasher is still not draining. Removed drain pump and found more glass in the drain pump. Removed and tested. Still not draining. Needs a new drain pump.Part on order. ; ordrd 1 WD19X25461 (Drain pump)"
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KFID500ESS01
Near Elk River, Minnesota 55330
Matt
Job Details:
04/28/2022
"Customer complaint is, FC4- INDUCTION COMMUNICATION FAILURE. Inspected and tested. Found a FCE4 on the display and a F47 on the induction display. I started disassembling the top and found some of the screws were bent and stripped. ."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45H7200AW/A202
Near Ramsey, Minnesota 55303
Matt
Job Details:
04/28/2022
"Customer complaint is, GETTING OFF BALANCE AND UE ERROR A LOT. Inspected and found this washer is part of the recall and its not draining either. This thing has been banging around so much that the top ring is all busted up. I found a service bulletin for the UE error and it says to replace all 4 suspension rods. Replacing all 4 suspension rods, the top ring and drain pump."
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG950ESS2
Near Blaine, Minnesota 55449
Matt
Job Details:
04/28/2022
"Customer complaint is, CONTROL PANEL BUTTONS ARENT WORKING FOR THE OVEN. Inspected and tested. Found some of the buttons on the control panel dont respond. The control panel that I have is damaged. New part on order. ; ordrd 1 W10915815 (Control panel)"
We serviced a
GE DISHWASHER
Model DDT700SGN4BB
Near St. Cloud, Minnesota 56303
Seth
Job Details:
04/28/2022
The customer complains that the dishwasher makes a rhythmic noise while the circulation pump runs. Upon arrival and inspection I found the lower spray arm was making contact with the heater bracket. I adjusted the brackets and heater and checked the unit. The unit is not sitting level it is 1/2 to 3/4inch tipped back because of the floor and cabinet situation unit is unable to be leveled. The lower spray arm does make a noise when you pull on it. It needs to be replaced. I hooked up my smart HQ and found no known errors and no issues. One thing of note was the insulation was not properly installed and the unit because of the countertop and flooring is not able to be installed correctly. This may be the cause of the spray arm failure. The toe kick is also missing the insulation from behind it customer states it was not there originally and there is no evidence of glue on the toe kick showing it was ever installed. . Customer will replace the toe kick and the lower spray arm. ; ordrng 1 WD27X26119 (Toe kick) and 1 WD22X27724 (Lower spray arm)
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near St. Cloud, Minnesota 56303
Seth
Job Details:
04/28/2022
Customer states when unit was unboxed they found the upper left-hand corner and the tub assembly damaged. Upon arrival and inspection I arrived at a new construction home site. The dishwasher was not installed with located in the kitchen. I looked at unit over thoroughly and found beside the obvious door damage there is also a few questionable molding seams on the tub. It looks as though the unit sustained a blow on the left upper front corner of the box and this has caused no cracks but it seems to look compromised. There was obvious friction damage to the tub as well and many places where plastic is bent and are heavily scored. Its my professional opinion this should be replaced. I feel the tub has been compromised.
We serviced a
KENMORE WASHER FRONT LOA
Model 79640272900
Near Clear Lake, Minnesota 55319
Seth
Job Details:
04/28/2022
"Not draining, failed pump was found filter was cleaned by the customer. The rear main is loose as well as the pump has failed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model n/a
Near Plymouth, Minnesota 55447
Adam
Job Details:
04/28/2022
Unit was making a squeaky noise and the vent was falling down. Disassembled unit and found the idler was bad and also noticed the venting inside unit was unhooked so lint blew every where. Cleaned out the lint and hooked venting back up correctly.
We serviced a
GE REFRIGERATOR
Model PSCS3VGXAFSS
Near Victoria, Minnesota 55386
Adam
Job Details:
04/28/2022
Unit has two main issues. The fan in the freezer is randomly really loud would need fan blade and motor listed below. Also ice wont dispense and freeze up water line. The door recess isnt shutting tightly. Found the motor wont retract will need parts listed below. Also the ice maker control is busted from usage and would need to be replace keeps falling down. All parts listed below. Didnt install any parts until approval. WR62X10055 ice maker dispenser assembly wont retract so keeps ice flap door openWR17X11653 door recess is not sealing tightWR55X10772 dispenser control busted where it snaps WR17X12110 overlay WR60X30922 fan blade is damaged WR60X10307 fan motor making loud noise randomly WR17X12491 cover plate tab is busted; states that autho needed
We serviced a
SAMSUNG WASHER FRONT LOA
Model n/a
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
04/28/2022
Customer stated loud during spinning. Also black plastic in tub. Found that the bearing has failed and was rubbing on front of unit so the plastic was getting scraped off
We serviced a
GE RANGE- ELECTRIC
Model CKD70DP2N2S1
Near Minneapolis, Minnesota 55410
Adam
Job Details:
04/28/2022
Gasket on both upper and lower had a small tear. Replaced both seals now looks good. And customer is happy
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near Plymouth, Minnesota 55441
Nate
Job Details:
04/28/2022
"Replaced bad gearcase, wash-plate, belt and agitator. Runs great now, no leaks."