Service History 33 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL DRYER STACKED++

Model WED9300VU1

Near Otsego, MN 55330

Matt

Job Details: 04/20/2023

"Customer complaint is, WANTS THE BOARD REPLACED; F01 ERROR CODE FOR MAIN BRD. Inspected and tested. Found the motor relay is fried on the board. Installed new remanufactured board and tested. Dryer is working great and heat is cycling between 230F and 135F on high heat. Dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD2SHGXLTE00

Near Avon, MN 56310

Seth

Job Details: 04/20/2023

"Ice maker is not working, I replaced it and tested. It filled with water as designed.

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US/AA01

Near Saint Paul, MN 55107

Delton

Job Details: 04/20/2023

"Customer says it leaks from corner. I ran 20 minutes and saw a few drips on lower left corner. Found that the the vent was clogged with gunk i cleaned out gunk, tested and did not have anymore leaks. Customer did say it was intermittent.

We serviced a

MAYTAG REFRIGERATOR

Model MZD2665HEB

Near Sauk Centre, MN 56378

Seth

Job Details: 04/20/2023

"Not cooling, fans running but compressor would not run. I installed a hard start, it kicked right off and I watched a 20deg temperature drop. The fridge is now cooling.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPSO

Near Eden Prairie, MN 55344

Nate

Job Details: 04/20/2023

"Not draining. Found a 1 x 1/2 piece of jagged glass stuck inside drain pump, blocking the motorized impeller from spinning at will. Removed said glass, now it drains awesome."

We serviced a

LG WASHER

Model WM4200HWA

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/20/2023

Replaced selector knob and front bulkhead. Tested and washer is working good.

We serviced a

LG WASHER

Model wm3670hwa

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/20/2023

Customer said water filled up drip pan and also on floor. Customer said she cleaned up the water and ran another cycle and there was no leaks but wanted me to check out anyways. I ran diagnostics and pulled off top and back and did not see any leaks. Not sure what caused the leaking but as im here washer is working good and no leaks. I did find that the hot and cold were reversed. I switched that. Washer is working good.

We serviced a

LG DRYER

Model DLEX2650R

Near Eden Prairie, MN 55346

Adam

Job Details: 04/20/2023

Verified complaint. Disassembled unit and found the sensor failed. Replaced sensor. Reassembled unit after replacement. Then tested, its heating good. On high get up to about 200 degrees. Checked air flow outside over 20 mph. Let her know I checked the air flow which it was good.

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/24

Near Eden Prairie, MN 55347

Adam

Job Details: 04/20/2023

Installed motor from last diagnosis. Tested unit multiple times with no leaks or issues. Installed dishwasher where customer wanted it then tested again and it's working great.

We serviced a

LG DRYER

Model DLEX4370W

Near Chanhassen, MN 55317

Adam

Job Details: 04/20/2023

Dryer making a burning smell. Did have a burning smell disassembled unit and tested everything. Everything is operating properly. Cleaned out the element, there was some lint in there. Then reassembled unit and tested unit is working properly now.

We serviced a

GE DISHWASHER

Model ADT521PGJ2WS

Near Elk River, MN 55330

Matt

Job Details: 04/20/2023

"Customer complaint is, NO POWER. Inspected and tested. Found the UI was unresponsive and the light on the board was on solid. After power cycling it twice, it came on. I ran it through service diagnostics and everything worked, but had low water pressure. I removed the filter and it was plugged solid. I cleaned filter and tested. Water pressure is much better now. I hooked up SmartHQ and theres a software update available for the unresponsive UI. Customer approved me updating software. I updated software and tested. Dishwasher is working great. Dishwasher is now fixed. I recommended customer run a heavy duty cleaner through dishwasher before using because its pretty slimy in the sump."

We serviced a

GE WASHER

Model GTW840CPN1DG

Near Big Lake, MN 55309

Matt

Job Details: 04/20/2023

"Customer complaint is, WASHER WILL NOT AGITATE, CLOTHES DIRTY SAME WAY AND A LOT OF ISSUES WITH THE WASH. Customer said its not cleaning clothes well and not washing the soap out unless she does a extra rinse. Inspected and tested. I had customer put a load in washer and I started a quick wash cycle and watched it through the entire cycle and everything was working normal. Its filling, agitating, draining and spinning great. I ran washer through test mode and everything worked perfectly. I tipped washer back inspected underneath and everything looked good. Washer is testing good. its operating normal, just different than what the customer is used to. I recommended customer try using less soap and see if that helps."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cold Spring, MN 56320

Seth

Job Details: 04/20/2023

"I replaced the regulator and valve assembly, but it made no difference. I still hold my original hypothesis that this is a gas supply issue. The unit is in sufficiently plumbed on a half inch flexible line in the manufacture specifically states it must be hard line down three-quarter inch. Customer refuse payment please send to Phil..; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Minneapolis, MN 55419

Nate

Job Details: 04/20/2023

"Freezer and fresh food are room temp. Checked evaporator coils and zero frost anywhere on them. Checked compressor, its hot and running, as well as the condenser fan and evaporator fan, but its not cooling the fridge. Customer is planning on replacing fridge as she doesnt like the fridge, but she said sure she would be open to us calling sign a quote for sealed system work. Tight quarters as its in an enclosed area and theres a built in island infant of it. . Nice wood floors. Picture of compressor attached. ; saved tckt"

We serviced a

VIKING++ REF BUILT IN++

Model VCSB5482DSS

Near Minneapolis, MN 55438

Delton

Job Details: 04/20/2023

"Customer had taken off the evaporator cover and manually defrosted evaporator. But after 3 days its getting frosted over again. I checked defrost heater and is 30 ohms. Defrost bimetal is closed. I called Jared and he cant find documentation on how to get into defrost mode and said to call into tech line 800#. I sat on hold for 20 minutes and hung up.PW found manual. All freezer stuff ohms good. But when I try to go into forced defrost fridge beeps 3 times but i get no power at defrost heater. Appears to be main board that bad and not sending power.Water valve also doesnt work but appears that water filter is clogged. Filter is 3 years old and i can hear water rush into water filter but not dispense. Would need new filter or bypass to test.Quote and order main board for customer. But also incase order defrost bimetal, and freezer thermistor. Also bypass for water filter if there is one so I determine if it is the water filter housing or water filter itself (customer didnt have new water filter)Schedule 2 hours for return trip.; saved tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LSXS26326S/02

Near Rogers, MN 55374

Phillip

Job Details: 04/20/2023

The customer said on Friday someone noticed there was no ice in the bucket. The customer said by Saturday they noticed the whole unit was not cooling. Today when I arrived I found the unit was plugged in and everything is running. There is no frost in the freezer section. The compressor is running but its louder than normal and not cooling. It will need a compressor for sure and sealed system repair. Please contact LG for coverage. The fridge was manufactured 09/18. This is a side by side unit. Compressor TCA38151706; saved tckt

We serviced a

LG WASHER

Model WM3700HVA/01

Near Maple Grove, MN 55311

Phillip

Job Details: 04/20/2023

"While the washer fills on the main wash, water leaks out from dispenser housing. The drawer and housing are clean. It needs the dispenser assembly if available and drawer. If it does not come as assembly and it does not look like it does then it needs these parts. Nothing quoted for price. I looked for parts and I could not locate all of them Im stock. Please research parts and contact the customer. Dispenser cover top ACZ74070501Dispenser drawer AGL74074356Dispenser bottom MCU62441102; saved tckt"

We serviced a

KENMORE REFRIGERATOR

Model 111.7304261

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/19/2023

Freezer is cold and works but refrigerator is 50 degrees. Refrigerator went into defrost mode as I got there and defrost is working. Waited until compressor turned back on and verified that evaporator fan is running but refrigerator is not cooling so only thing left is the damper that is not opening. Damper part shows NLA.

We serviced a

GE OTHER

Model UCC15NJBII

Near Edina, MN 55435

Phillip

Job Details: 04/19/2023

The ice maker needed to be cleaned. I emptied the ice bin and wiped the sides down with the descaler. I poured the cleaner into the water reservoir and performed the icemaker cleaning procedure. After the cleaning, I flushed the bottom with hot water.

We serviced a

AMANA RANGE

Model AER6303MFS1

Near Saint Paul, MN 55107

Nate

Job Details: 04/19/2023

"Not baking. Checked bake and broil elements. Both are good and ohm good. Main PCB sends 240 to the bake element. Bake element comes on, as does the broil. I unplugged wire connectors and reconnected. No parts to replace.

We serviced a

LG DISHWASHER

Model LDF8812ST/01

Near Eden Prairie, MN 55344

Phillip

Job Details: 04/19/2023

The customer said the door drops down fast and the door does not seem to latch as well. There upper and lower racks are rusty and need to be replaced. The racks are no longer available. I replaced the cables and made sure the dishwasher is secure. The door opens normally.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS1A

Near Saint Paul, MN 55113

Nate

Job Details: 04/19/2023

"Not draining, and waterline leaking. Replaced a bad drain pump and waterline. No leaks now, and drains great.

We serviced a

JENN-AIR RANGE

Model JES9860AAB

Near Roseville, MN 55113

Nate

Job Details: 04/19/2023

"Replaced main PCB. Now bake, broil, convection and burners work."

We serviced a

MAYTAG REFRIGERATOR

Model Mfi2269vew3

Near Champlin, MN 55316

Matt

Job Details: 04/19/2023

"Customer complaint is, REFRIGERATOR IS NO LONGER RUNNING. THE CONTROL PANEL IS BLANK AND THE INDICATOR LIGHT IS OFF. Customer said it turned back on last night and is now working. Inspected and tested. FF compartment was 38F and freezer is 5F. Everything is running and working perfectly. I think its probably the board part number WPW10312695, but not positive because everything is working and testing good."

We serviced a

KITCHENAID MICROWAVE

Model KEMC377KWH02

Near Roseville, MN 55113

Nate

Job Details: 04/19/2023

Customer says door has bad door switches and a broken door latch. Needs new latches as the original are not compatible with new switches. Old latches are NLA.

We serviced a

LG DISHWASHER

Model LDF9932ST

Near Fridley, MN 55432

Matt

Job Details: 04/19/2023

"Customer complaint is, NOT DRAINING PROPERLY AND THE DISHES ARE STILL DIRTY. Inspected and tested. Found the garbage disposal plug was still in. I removed plug and tested. Dishwasher is working great."

We serviced a

MAYTAG WASHER

Model MVWB450WQ0

Near Maple Grove, MN 55369

Matt

Job Details: 04/19/2023

"Customer complaint is, DOES NOT SPIN OUT. Inspected and tested. Theres a stored F32 long drain error. Washer had water in it when I got here. I put it into a drain and spin and it drained great and sounded good in a spin. I ran washer through test mode and everything worked perfectly. I filled and drained it 3 times and it drained perfectly every time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AS-5

Near Mendota Heights, MN 55118

Delton

Job Details: 04/19/2023

"Found that the triple door switch was bad and the lower door switch wires were crossed which then caused the fuse to blow. Customer approved estimate. Replaced switch and fuse. Tested and microwave turns on and is heating and working good.

We serviced a

GE REFRIGERATOR

Model GNE25JYKGFFS

Near Monticello, MN 55362

Seth

Job Details: 04/19/2023

Customers concern was her water and ice did not work. Upon arrival an inspection I found the filter was improperly installed. I installed it correctly and tested. The fridge is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVQ03

Near Hopkins, MN 55343

Phillip

Job Details: 04/19/2023

The complaint is the fresh food does not cool but freezer does. I found the fans are working but the evaporator is all frosted up. I put into defrost and I got 3.5 amps when I clamped around the brown wire. The main board is bad and is not going into defrost. I quoted for the repair. I replaced the main board and set it to a long defrost. I advised the customer to give it 24 hours to get back to normal.

We serviced a

UNKNOWN DISHWASHER

Model G6626CU

Near St. Cloud, MN 56301

Seth

Job Details: 04/19/2023

"Per Larry at Miele tech support, the unit would need the following Parts - 10308532 board, 10397318- circulation pump with board. Please source parts, I quoted $1746 I will need 3 slots. She approved repairs.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near St. Cloud, MN 56303

Seth

Job Details: 04/19/2023

"Customer claims it wont spin out clothes. I wanted a complete cycle and it completed with no issues. You could not ring out any water from the clothes. There is nothing more we can do to help her. Please hold this ticket and check in with her before closing and billing. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Clear Lake, MN 55319

Seth

Job Details: 04/19/2023

Dishwasher is leaking. The inlet valve is sticking open. Part is on order this job is high priority the house is sold they need it ASAP; ordrd 1 807047901 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL6

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/19/2023

"Found that door springs are stretched and door link is broken. Also door latch plastic seems worn. It looks like the weight of the door over time have worn out parts. Ordering new springs, link kit and door latch, door strike.Schedule 2 hours total with other appliance for this customer under work order# 66560I ordered part for this; ordrd 2 Wp8270182 (Door spring)s and 1 8194001 (Link kit) and 1 Wp8574157 (Door strike) and 1 8193830 (Door latch)"

We serviced a

DACOR++ COOKTOP++

Model PGM365-1S/NG

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/19/2023

Tested and front right burner after 15 minutes started igniting and ticking by itself. It is self igniting if flame goes out. Looks like the burner cap gap is uneven after it gets hot and flame is not coming out of the side nearest to the igniter and then will randomly click and try to ignite.I cant find parts for this model and need the front right burner cap (see picture) call me if you have questions.Schultz 2 hours total for repair with dishwasher work order at same house WO# 66562; saved tckt

We serviced a

WHIRLPOOL WALL OVEN++

Model GBD307PDS09

Near Mound, MN 55364

Phillip

Job Details: 04/19/2023

The compliant was the lower oven door locked after a storm and displayed f5-e1. The customer tried to reset the power but it did not fix the issue. I manually unlocked the door and pressed cancel. Both ovens are working now. I started a self clean on both ovens. Both doors locked and then unlocked after I pressed cancel. I found no issue today.

We serviced a

LG DRYER STACKED++

Model DLE5977W

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/19/2023

I replaced two support rollers that had failed. I tested the dryer after cleaning out the cavity. It is now fixed.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2254VEB00

Near Clear Lake, MN 55319

Seth

Job Details: 04/19/2023

I replaced the failing valve. We cleaned up a bit and watched for leaks. The fridge no longer leaks.

We serviced a

LG REFRIGERATOR

Model LFXS26973S/01

Near Otsego, MN 55330

Matt

Job Details: 04/19/2023

"Customer complaint is, Initially received a DH error code so I replaced the defrost heater. The next morning received a DS code indicating a bad thermal sensor. Tested both thermal sensors with micrometer and both appear to react appropriately to temperature changes. Inspected and tested. Sensor and heater tested good from inside the freezer, but the heating element was testing bad from the board. I ohmed out the wires from the board to the heater and one of them is open. Its a wiring problem in the casing, so its not fixable."

We serviced a

LG WASHER

Model 79641482411

Near Cold Spring, MN 56320

Seth

Job Details: 04/18/2023

"Error code and noise when it should be draining. The drain pump is bad, and I found metal fragments in the pump. The rear main is failing.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near St. Cloud, MN 56301

Seth

Job Details: 04/18/2023

"Wont drain. I found the unit full of mold and algae. The circulation pump, and sump were leaking, as well as a failed drain pump.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651HEW

Near Waite Park, MN 56387

Seth

Job Details: 04/18/2023

I cleaned a sticky spot from the door seal and lubricated the door hinges. The fridge is now fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Eagan, MN 55122

Delton

Job Details: 04/18/2023

"Replaced sump/motor assembly, ran diagnostics and all functions are working good. Dishwasher is running and working good."

We serviced a

THERMADOR++ WALL OVEN++

Model MISSING

Near Minneapolis, MN 55422

Nate

Job Details: 04/18/2023

"Giving a fan error. Cleaned a ton of lint out from the area between the two ovens. Also cleaned out a ton of lint on the cooling fan. Ran both ovens up to 350 and after, no error. Runs and heats great.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near St. Cloud, MN 56303

Seth

Job Details: 04/18/2023

I replaced the main board. I tested the washer it spun perfect empty and got up to its highest speed.

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Eagan, MN 55122

Delton

Job Details: 04/18/2023

"Replaced lid switch. Tested and washer fills, lid locks and agitates, drains and spins. Washer is working good."

We serviced a

LG WASHER

Model WM4270HVA

Near Albertville, MN 55301

Phillip

Job Details: 04/18/2023

The customer said the washer does not go through cycles and displays the LE code. The washer sits up high on a man made pedestal. I used the oven cart to get it off and out. I checked the sensor and it was bad. I replaced the sensor and tested on wash and spin. Its working good on all cycles.

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Minneapolis, MN 55417

Nate

Job Details: 04/18/2023

"Washer had an inch of standing water in it the last couple times they used it. Found in test mode that when the washer drains into the wash tub, (utility tub) the water gets backed up, and the drain gets submerged in the water and then it stops the washer from continuing to drain, and then it syphons the water from the tub back into the washer. Washer passes all tests. Filled and drained it 6 times. Only time it had an issue was when I left the drain line in the tub and allowed it to get submerged in water. Customer will clean out utility tub drain."

We serviced a

LG REFRIGERATOR

Model LFCS22520S/01

Near Minneapolis, MN 55405

Phillip

Job Details: 04/18/2023

The complaint was the refrigerator just stop cooling. Today I verified the compressor had failed. I remove the filter dryer and cut it open and it was clean. I did not observe any issues with the condenser or evaporator. I replaced the compressor and the filter dryer that was packaged with the compressor. I ran the update on the main control board. I purge the system with nitrogen and then pulled a deep vacuum for more than 10 minutes. I recharged with 4.23 ounces of 134A. The low side pressure was around 23. Psi in the high side is around 90 psi. everythings working good.

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

"The customers complaint was neither section is cooling now, and there was a loud noise coming from the freezer potentially from the fan. When I arrived today, the refrigerator was pulled out on wood planks and unplugged. I plugged the fridges back in. The compressor started and the condenser fan started. This a signal evaporator and its in the freezer. It has a fan for the ice maker and for the evaporator to push air into the fridge section. The ice maker fan is working. I removed the drawers and evaporator cover. I found the fan blade had come off the shaft. I stopped the fan and put the fan blade back on. The fan blade is tight and does not feel like its going to come off easily.

We serviced a

KENMORE RANGE

Model 790.461033

Near Rogers, MN 55374

Matt

Job Details: 04/18/2023

"Customer complaint is, BAKE ELEMENT SHORTED. Inspected and tested. Found the bake element is fried. Installed new bake element and tested. Oven is heating great. Oven is now fixed."

We serviced a

MAYTAG DRYER

Model LDG5914AAM

Near Saint Paul, MN 55108

Nate

Job Details: 04/18/2023

"Dryer running loud. Found a bad blower wheel. Replaced it, vacuum and cleaned out dryer. Runs great now.

We serviced a

SAMSUNG DRYER

Model DV50K7500EV/A3

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

The customer said the dryer does not start to tumble when the start is pressed. I verified the dryer does nothing when start is pressed. I took the dryer apart and found the idler pulley was broken so the belt fell off. I replaced the idler pulley and oiled the rollers. The dryer is working good now.

We serviced a

MAYTAG DISHWASHER

Model MDB7949SDM2

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

The customer said the dishwasher does not drain. The customer cleaned the filter and it does not drain. I started the dishwasher and I could hear the drain pump run. I removed the hose from the disposal and air gap. Water is not coming out. I removed the hose under the dishwasher and found it was plugged up. I cleared the hoses. I removed the drain pump and cleaned it out. The dishwasher washes and drains good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/18/2023

"Squeaking intermittently, and is loud during the spin. I spoke with the tenant when I came on site, and he said the noise is developing louder and louder overtime. I listen to it both agitate and spin. The gearbox is getting loose, and you can hear a clicking which develops into a squeak with a load. To fix it we would have to replace the gearbox.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MGB

Near Saint Paul, MN 55104

Nate

Job Details: 04/18/2023

"Warm in fresh food section, zero in freezer. Found it has a bad damper motor assembly. Defrost is working fine in freezer.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PSBA

Near Champlin, MN 55316

Matt

Job Details: 04/18/2023

"Customer complaint is, NOT COOLING PROPERLY IN THE FF SECTION. Inspected and tested. FF compartment was 58F and freezer was 4F. I removed the evaporator cover and it was completely frosted over on the top of the evaporator and the return vents so it couldnt circulate air. Heater came on in test mode. I defrosted evaporator and turned compressor on and after 20 minutes there was only frost on about 10 percent of the evaporator. The sealed system has failed.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW1

Near Avon, MN 56310

Seth

Job Details: 04/18/2023

I found moderate build up but nothing extreme, I tested by running a delicate cycle with no spin it filled in drained perfectly.."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Minneapolis, MN 55421

Delton

Job Details: 04/18/2023

"Drilled holes in cabinet and ran drain line and extension to underneath sink. While doing that i found that the stainless steel waterline was leaking. I replaced that with new one and no more leaks. Tested and dishwasher now drains and dishwasher is working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SR/AA

Near Champlin, MN 55316

Matt

Job Details: 04/18/2023

"Customer complaint is, WATER IS NOT STOPPING, CRISPER DRWS BROKEN. Inspected and tested. When you dispense water from the door, the pressure goes away when you release the paddle, but it takes a second or two to finish draining. I can hear the copper line behind the refrigerator pounding when you release the paddle, so it could just be a pressure issue. Also the shelf that holds the bottom crisper drawers is broken and the drawers. Installed water valve case assembly, bottom shelf and both drawers. Tested and its got to be a water pressure issue.

We serviced a

GE RANGE

Model JGBP28WEJ1WW

Near Saint Paul, MN 55117

Nate

Job Details: 04/18/2023

"Bake recently stopped working. Found a bad bake ignitor. Replaced it, heats great now.

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW0

Near Avon, MN 56310

Seth

Job Details: 04/18/2023

Replaced the dryer repair kit and tested it. Its not fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Saint Paul, MN 55109

Nate

Job Details: 04/18/2023

"Heater not coming on in test mode. Found a bad heater. Replaced heater this morning, and put into test mode, and it came on immediately and was sizzling nicely. Retested all sensors and they all past the test."

We serviced a

LG WASHER

Model WM4270HVA

Near Medina, MN 55340

Phillip

Job Details: 04/18/2023

The washer has a LE displayed on the front screen. I pulled the washer out and removed the hall sensor. I tested the sensor and it tested 0 ohms across all pins. I replaced the sensor. I tested the washer on wash and spin. The washer is working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5000SR/AA

Near Blaine, MN 55449

Matt

Job Details: 04/18/2023

"Customer complaint is, BUILDING UP ICE ON THE BOTTOM OF THE FREEZER, SIDE BY SIDE. Inspected and tested. Found the evaporator drain was plugged. Defrosted evaporator drain and cleaned out drain on the back side. Refrigerator is now fixed."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Andover, MN 55304

Matt

Job Details: 04/18/2023

"Customer complaint is, not cooling. Inspected and tested. Temperature was 31F. Compressor and fans are running. I removed the evaporator cover and theres a ball of ice in the corner, but no frost on the rest of the evaporator. The sealed system has failed."

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near Apple Valley, MN 55124

Delton

Job Details: 04/18/2023

Found that compressor is running but no frost pattern and temperatures in both compartments are room temperature 65 degrees. Compressor amp draw is 0.49.LG compressor failure.Needs sealed system repair. We call LG and see if they cover parts? Please follow up on that and call customer back with estimate and ETA of service.; saved tckt

We serviced a

LIEBHERR++ REF BUILT IN++

Model CS2062

Near Minneapolis, MN 55416

Nate

Job Details: 04/18/2023

Not the right part burner. Called tech support. They said we need 710944701. Can someone please order this from encompass? And then schedule return visit?; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Eagan, MN 55123

Delton

Job Details: 04/18/2023

"Ran test and got several errors but main one issue is that motor is locked up and not running. Customer approved estimate for motor/sump assembly. Ordering part and rescheduling. Eschewing extra time, have to pull out and disconnect everything.; ordrd 1 W11416362 (Motor/sump assmebly)"

We serviced a

SAMSUNG MICROWAVE

Model ME21R7051SS

Near Minneapolis, MN 55448

Matt

Job Details: 04/18/2023

"Customer complaint is, OTR MICROWAVE HAD SMOKE COMING FROM IT AND NOW IT IS NO LONGER WORKING. Inspected and tested. Microwave ran for about 30 seconds and then tripped the breaker and smells like something is burning. I need to go back with a magnetron part number OM75P-21-ESGN, a transformer part number DE26-00126A, a capacitor part number DE96-00269A and a diode part number DE59-00002A. Dana can you call this in for authorization. I need 2 hours on my return trip. ; saved tckt"

We serviced a

THERMADOR++ REF BUILT IN++

Model T30IR900SP/03

Near Maple Plain, MN 55359

Phillip

Job Details: 04/17/2023

3 of the lower drawer lights were not working. I replaced the 3 bad led boards. All the lights are working. The lower section in the freezer does not have lights.

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Big Lake, MN 55309

Seth

Job Details: 04/17/2023

"Not heating. Failed element.

We serviced a

GE DISHWASHER

Model GDT645SMN0ES

Near Monticello, MN 55362

Seth

Job Details: 04/17/2023

I replaced the control board and tested it. It is now fixed.

We serviced a

GE WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 04/17/2023

"Last time I was here, could see where water was splashing over back of tub ring where a large section of plastic had broken off. Installed new tub ring. No evidence of leaking underneath. Does spin a little louder than normal. I tested, it filled and no leaks.

We serviced a

THERMADOR++ DISHWASHER

Model DWHD440MPR/08

Near Maple Plain, MN 55359

Phillip

Job Details: 04/17/2023

When the dishwasher is washing the motor is loud. I verified the motor was at fault. I replaced the wash pump motor. The dishwasher sounds better.

We serviced a

UNKNOWN GARBAGE DISP++

Model GXP50C

Near Bloomington, MN 55425

Delton

Job Details: 04/17/2023

Found that the limit switch on the garbage disposal was tripped and cut power to garbage disposal. I found that there was something that fell into disposal and was jammed. I manually twisted and unjammed disposal and reset limit and garbage disposal now runs and is working good.I explained to customer what to do and how to reset if something ever jams the disposal again in the future.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3017LSG

Near Minneapolis, MN 55408

Nate

Job Details: 04/17/2023

"Giving an F31 runaway temp error. Tested oven sensor, ohms at 1080 ohms which is perfect. Needs new main PCB. Went to sundberg and picked up the PCB on will call, came back and installed, works great now. Bakes great.

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Chanhassen, MN 55317

Adam

Job Details: 04/17/2023

Installed new mag from last diagnosis reassembled unit then tested multiple times its working great

We serviced a

LG REFRIGERATOR

Model LFX25975ST/00

Near Chanhassen, MN 55317

Adam

Job Details: 04/17/2023

"Installed water valve from last diagnosis. Tested dispenser multiple times made sure unit isnt leaking. No leaks has great water pressure. Unit is now getting water correctly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS68EJSB0

Near Elk River, MN 55330

Matt

Job Details: 04/17/2023

"Customer complaint is, WATER ON THE BOTTOM OF THE FREEZER. Inspected and tested. Found the freezer defrost drain is plugged. Defrosted and cleaned out drain. Refrigerator is now fixed."

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Chaska, MN 55318

Adam

Job Details: 04/17/2023

Installed new motor from last diagnosis. Tested multiple times for leaks and make sure back to proper working condition. Unit is working great. No loud motor noise and unit is running properly without any leaks.

We serviced a

MAYTAG DRYER

Model MGDC300XW0

Near Medina, MN 55340

Phillip

Job Details: 04/17/2023

The customer said the dryer will not heat. The ignitor does not glow. I removed the rear cover and tested the thermostats and fuses. I found the upper hi limit thermostat is bad. I also found the one connector to the thermostat was melting a little. I replaced both upper thermostats that come in the kit. I also replaced the one bad connector. The dryer is heating good. The airflow is good.

We serviced a

GE REFRIGERATOR

Model ZISS420DRISS

Near Maple Grove, MN 55311

Phillip

Job Details: 04/17/2023

The customer complaint is the whole unit stopped cooling. I found the compressor has stopped. I get 120 volts to the inverter and 5 volts DC. I quoted for the inverter. I replaced the compressor inverter and now the compressor runs.

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Elk River, MN 55330

Matt

Job Details: 04/17/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Washer is draining, just not spinning. The bearing is really loud and its leaking out the bottom. Needs a new bearing kit and sensor. Installed new bearing kit and RPS sensor. Washer is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC/28

Near Lakeville, MN 55044

Delton

Job Details: 04/17/2023

"Replaced drain pump, tested several drains cycles and no errors, drains every time. Dishwasher is working good."

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Chaska, MN 55318

Adam

Job Details: 04/17/2023

Unit has slow drain and maybe a leak. Customer said basement has some water stain in the ceiling. Looked up in the ceiling the water stain is farther up then washer. There was a water line not caped right there; showed the customer. The drain is running somewhere I cant reach and isnt going to the sink. Customer is going to cap the water line and watch it

We serviced a

LG DRYER

Model DLE0442G

Near Burnsville, MN 55337

Delton

Job Details: 04/17/2023

Customer says the dryer makes intermittent screeching sounds (customer showed me video) I found that the idler pulley screw was loose and pulley was loose. I tightened screw and cleaned inside of lint build up and oiled rollers. Tested and dryer is heating and working good.

We serviced a

GE WALL OVEN++

Model JT5500SF2SS

Near Plymouth, MN 55446

Phillip

Job Details: 04/17/2023

The upper oven would not self clean. The upper fan was bad. Today I replaced the upper oven cooling fan and the fan controller board. The upper fan now goes into self clean and runs for more than a minute.

We serviced a

KENMORE WASHER

Model 110.2691269

Near Minnetonka, MN 55345

Phillip

Job Details: 04/17/2023

The customer said the washer does not complete a cycle and does not rinse. I started the washer and could hear the motor buzz. I removed the front and the motor and tried it again. The motor is locked up and buzzes. The motor coupler rubber insert is worn out. It needs a motor and coupler.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Burnsville, MN 55337

Delton

Job Details: 04/17/2023

"Found that dishwasher is getting diverter error, found that it had been leaking and diverter is corroded due to diverter seal issue. Also getting heating error. Heating element is bad. Tried new seal and still seemed like it leaked. Needs new motor/sump assembly and heater. I informed customer that there was a whirlpool class action lawsuit and they might want to call whirlpool to see if they will do anything for them.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Saint Paul, MN 55117

Nate

Job Details: 04/17/2023

"Valve has been making noise. Replaced it, sounds great now."

We serviced a

WHIRLPOOL RANGE

Model GS563LXSS0

Near Minneapolis, MN 55418

Nate

Job Details: 04/17/2023

Replaced bad gas valve. Ignites in oven great now.

We serviced a

GE RANGE

Model CGS990SET8SS

Near Maple Grove, MN 55311

Matt

Job Details: 04/17/2023

"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is fried and the lower oven bake ignitor is fried because the deflector is melted and touching it. Needs a new board, deflector and ignitor. Installed new board, ignitor and burner deflector. Tested and oven is working great. Range is now fixed.

We serviced a

FISHER PAYKEL++ WASHER

Model WA37T26GW2

Near Apple Valley, MN 55124

Delton

Job Details: 04/17/2023

"Replaced drain pump kit, tested and washer is draining and working good."

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Blaine, MN 55434

Phillip

Job Details: 04/17/2023

"The washer stops early into the cycle. I checked for fault and the motor is failing and shifter fault came up. I ran the washer on a diagnostic test. I found when it spins the gear case is loud. I tipped it back and found the bottom was covered in rust and it appears the washer has leaked water. The washer needs the shifter, belt and gear case. I tried to remove the agitator but its stuck on it may need to be cut off.

We serviced a

GE WASHER

Model GTW330ASK0WW

Near St. Cloud, MN 56301

Seth

Job Details: 04/17/2023

"The customer complains the machine drains by itself. Upon arrival and inspection, I found the machine had an active leak from the water valve assembly. I tested the pressure sensor and it worked flawlessly. The unit did need a software update as well. I installed the software update, and parts are on order.; ordrd 1 WH13X26534 (Valve)"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Eagan, MN 55122

Delton

Job Details: 04/17/2023

Found that the lid lock is bad and wont lock to advance the cycle. Needs new door lock. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wh08x32697 (Lid lock)

We serviced a

KENMORE RANGE

Model 790-75603702

Near Minneapolis, MN 55416

Nate

Job Details: 04/17/2023

"Uninstalled main PCB. Will ship it out today, then come back to install. ; saved tckt , states that autho needed"

We serviced a

GE RANGE

Model CHS900P2M3S1

Near Minneapolis, MN 55419

Delton

Job Details: 04/17/2023

Pan only heats for about 10-11 seconds and makes a loud buzzing sound then cuts off. Oven is heating and working good. Plugged in newfi and get error F630 (see picture) induction Gen heartbeat loss with induction board and will need to replace left induction board. Induction board only is available as whole assembly.Office: please double check part number and if It is right see if part is in stock. And give customer estimate.Due to potential costs customer will call GE and see if they will do anything for them as it is only 1 1/2 years old.; O-emld tckt

We serviced a

GE REFRIGERATOR

Model GZS22IYNRHFS

Near Chaska, MN 55318

Adam

Job Details: 04/17/2023

"Customer is getting junk in the ice maker. Water dispenser is fine. Added photos to show complaint. Getting junk in ice. First removed the ice maker cleaned it then tested again. The water coming in had some particles. Customer said only is in ice maker. Needs a new ice maker, line and valve everything is contaminated with the particles. Looks like dust or mold. Ice maker WR30X28700Line WR17X11168Valve WR57X30890; snapped 7 QuickPics, states that autho needed"