Service History 34 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KB6B

Near Hopkins, MN 55305

Phillip

Job Details: 04/14/2023

"The customer said the dishwasher is now washing. They said the spray arms do not spin. I started the dishwasher it fills with water and when the wash pump comes on it makes a buzzing sound but does not pump the water. I took the sump apart and verified nothing is broken or missing. It will need a wash pump 807473201. Please get approval and order the part if approved. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PVD28BYNFS

Near Big Lake, MN 55309

Seth

Job Details: 04/14/2023

Fridge was smoking from the FF evap cover. I used the SmartHQ device and tested the system. The sealed system has failed it will not cool. Something caught on fire behind the evap cover when it leaked the refrigerant. I called the techline and spoke with Cory. Case number 09941926. ; saved tckt

We serviced a

LIEBHERR++ REF BUILT IN++

Model HC2080

Near Minneapolis, MN 55410

Phillip

Job Details: 04/14/2023

I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. Please order the top freezer drawer left track assembly. I added pics. ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MSD2254VEB00

Near Clear Lake, MN 55319

Seth

Job Details: 04/14/2023

Dispenser drips. Valve assy is on order.; ordrd 1 W10822681 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Saint Paul, MN 55109

Nate

Job Details: 04/14/2023

"Evaporator is icing up again. Tested sensor from board, its good. Tested amp draw on heater in test mode, .90 amps, should be 5. Tested ohms on heater from board, its 127 ohms. Way too high. Took off evaporator panel, tested heater, ohms 127 when disconnected. Needs new heater assembly. Ordered a new one. Coming back Tuesday to install. Also steamed off evaporator so it would cool between now and then. 2 degrees in freezer today and 40 in fresh food. ; ordrd 1 W11546981 (Heater)"

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Installed new top spray arm mold. Tested and no leaks.

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC/28

Near Lakeville, MN 55044

Delton

Job Details: 04/13/2023

"Getting e:23 error and not draining. I cleaned out water and took off pump, nothing is obstructing it. It worked for first test then when testing again it didnt run and gave error again. I tapped the drain pump and it started running again. Appears to be bad drain pump. Ordering part and rescheduling.; ordrd 1 00631200 (Drain pump)"

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55410

Nate

Job Details: 04/13/2023

"Icemaker stopped making ice. Replaced the bad Icemaker. Called becko, walked through tests for Icemaker, and still doesnt cycle or fill. They said they typically recommend replacing the main PCB along with the icemaker. Needs part number 4934269501. Can the office please order this and schedule a return visit once we have an eta for the part? ; saved tckt"

We serviced a

SAMSUNG DRYER

Model DVE45T3400V/A3

Near Hanover, MN 55341

Phillip

Job Details: 04/13/2023

The customer said the dryer makes a strange noise when it runs. I started the dryer and verified the noise was not normal. I pulled the front off and found a sock stuck in the blower. I removed the sock and vacuumed out the dust. Now it sounds better.

We serviced a

LG DISHWASHER

Model LDT5678BD

Near Maple Grove, MN 55311

Matt

Job Details: 04/13/2023

"Customer complaint is, SAME AE CODE. Inspected and tested. Theres water in the pan underneath again. I removed water and ran dishwasher for almost 30 minutes again it was not leaking underneath.

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW01

Near Maple Grove, MN 55311

Matt

Job Details: 04/13/2023

"Customer complaint is, SUD ERROR. Inspected and found water in the tub. I removed the drain filter and it was plugged solid. Cleaned out filter and tested. Washer is draining great. Washer is now fixed."

We serviced a

HOTPOINT RANGE

Model 107RF 37D

Near St. Cloud, MN 56303

Seth

Job Details: 04/13/2023

I replaced the failed element and tested the range. The range is now fixed.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/13/2023

"I replaced the rotor, stator, and bolt. I tested the washer the noise went away. It is now fixed."

We serviced a

MAYTAG WASHER COIN OP++

Model MAF18PCZAS

Near Rice, MN 56367

Seth

Job Details: 04/13/2023

"Washer has many issues. The valve assemblies have gone bad, and when the water hot water is turned on, it leaks consistently. The rear main is bad along with bearings and shaft.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Medina, MN 55340

Phillip

Job Details: 04/13/2023

"The customer complaint was frost is built up all over the evaporator cover in the fresh food and the fan is making a noise. I defrosted all the frost and removed the rear cover. I inspected the fan operation and the defrost sensor placement. All looks good. I changed the defrost to a 8 hour run defrost.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SG/AA

Near Plymouth, MN 55446

Phillip

Job Details: 04/13/2023

The showcase latch is broken. Today I replaced the showcase door. The door is working good.

We serviced a

GE REFRIGERATOR

Model PYE22KSKBSS

Near Eagan, MN 55123

Delton

Job Details: 04/13/2023

"Found that water line was clogged with hard water build up so when ice maker would fill it would spray over and leak on back of ice bucket and cause ice block. I cleaned the hard water build up, tested and ice maker cycles and fills and no longer leaks. ALso did software update on refrigerator. Refrigerator is working good."

We serviced a

KENMORE WASHER

Model 110.2810231

Near Eagan, MN 55122

Delton

Job Details: 04/13/2023

it is floating tub model that has the bad bearing. The rotor bolt is rusted on and stripped and wont come off and would have to be drilled out.

We serviced a

LG RANGE

Model NOTAVAILABLE

Near Minneapolis, MN 55417

Delton

Job Details: 04/13/2023

Replaced igniter, tested and bottom oven heats up and is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Minneapolis, MN 55448

Nate

Job Details: 04/13/2023

Replaced bad door switch and castor/ft. Already installed new main PCB. Works great now. Temps 36 and 1.

We serviced a

KENMORE COOKTOP++

Model 790.32313

Near Eden Prairie, MN 55347

Delton

Job Details: 04/13/2023

"Pulled out wall oven underneath cooktop and checked gas connections and found that inlet gas line connection had a small leak. I tightened connection, tested and no more bubbles and no more gas smell. Cooktop is working good.

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Sartell, MN 56377

Seth

Job Details: 04/13/2023

"Leaking saw discharge from door. I found evidence of leaking from the drain hoseadapter connections in the cabinet and from the door seal. The seal was dirty I cleaned it but unit was very moldy.

We serviced a

ELECTROLUX MICROWAVE

Model EI30BM60MSA

Near Minneapolis, MN 55437

Delton

Job Details: 04/13/2023

As I was installing door kit found that the door was still losing power. I assumed that it was the common power failure of the door latch kit. But it also needs the whole door as the electronics are in the door.

We serviced a

LG REFRIGERATOR

Model LFXS26973S

Near Chaska, MN 55318

Adam

Job Details: 04/13/2023

Door got damage by contractor. Customer inspected new door installed new door and swapped over everything that was need. After checked for error codes and leaks. Everything is operating correctly.

We serviced a

BOSCH DISHWASHER

Model SHV7ER53UC/50

Near Eden Prairie, MN 55347

Adam

Job Details: 04/13/2023

Unit wont start, noticed the door latch was catching. if I pushed it in the magnets would read and start to work but wouldnt hold. Pulled unit out then found the latch was bad. Latch was prescreened/preordered which was perfect installed new part then tested. Unit is working great.

We serviced a

SAMSUNG DRYER

Model 178A23RHC

Near Minnetonka, MN 55305

Phillip

Job Details: 04/13/2023

I removed the bottom cover and vacuumed the dust off the condenser. The temps inside are good.

We serviced a

KENMORE RANGE

Model 79073433314

Near Minneapolis, MN 55409

Nate

Job Details: 04/13/2023

Replaced bad main PCB. Now it heats great with no errors.

We serviced a

GE WASHER

Model GTW485ASJ1WS

Near Maple Grove, MN 55369

Matt

Job Details: 04/13/2023

"Customer complaint is, THE WASHER WILL NOT SPIN OUT THE WATER. IT HAS A SQUEAKY NOISE LIKE PERHAPS A BELT ISSUE. Inspected and found the belt was falling off and is shredding. Installed new belt and tested. Washer worked perfectly with a load of towels on a speed wash cycle. Washer is now fixed."

We serviced a

LG WASHER

Model WM3700HWA/03

Near Ramsey, MN 55303

Matt

Job Details: 04/13/2023

"Customer complaint is, LEAKING WATER. Inspected and tested. Found theres staining running down the back side of the washer from the vent and on the floor. I ran washer through test mode and no leaking, but lots of soap suds in washer. I started a load of clothes on speed wash and did not see any leaks. Looks like its just a soap suds issue. I advised customer on using less soap and cleaning washer regularly."

We serviced a

SAMSUNG DRYER

Model DVE45R6300V/A3

Near Minnetonka, MN 55305

Phillip

Job Details: 04/13/2023

"I cleaned the drain filter on the washer. I took the dryer apart, it was pretty clean. I throughly cleaned the blower, vacuumed loose dust and oiled rollers. I cleaned the tops on all machines. I tested before and after the cleaning and they all sound good."

We serviced a

BEKO++ REFRIGERATOR

Model BFBF3018SSIML

Near Apple Valley, MN 55124

Delton

Job Details: 04/13/2023

"Found that ice maker was frozen as well fill tube. Water supply line will have to be reworked to a pressurized pipe for the refrigerator water to work correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Minneapolis, MN 55431

Nate

Job Details: 04/13/2023

Zero in freezer and 38 in fresh food when I got here. They had shut off the fridge for 36 hours to let it defrost. Has been cooling since. I installed the new main PCB and thermistor and clip. Everything is cooling nicely now. Steamed off evaporator before starting on repair.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Minneapolis, MN 55421

Delton

Job Details: 04/13/2023

"Dishwasher not draining. Found that the there is a make shift drain hose extension that goes though the floor and up through underneath the sink. I disconnected hose from the extension and the dishwasher drains fine. Issue is that there is something clogged in the extension. The basement has finished ceiling, so i cant check. I recommended that the drains goes though the cabinet and run it along side the cabinet walls to the drain but cabinet would need to be drilled out and an official drain hose extension be added.Sending to office to see if we will do that and what would the estimate be for drain hose extension and labor to drill out cabinets to run drain hose. Schedule 2 hours for repair if we do it. Ill need drain hose clips to screw them into cabinet to run hose along cabinet walls. Call and let customer know if we will do it and estimate.; O-emld tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Minneapolis, MN 55441

Phillip

Job Details: 04/13/2023

"The customer showed me the top ui trim is broken and coming off. The customer said it runs for 10 minutes then shuts down. I hooked up the Newfi tool and checked faults. There was faults for it not draining and for the diverter. Theres also broken pieces on the lower rack. When the drain pump comes on water drains slow and the drain pump is noisy. The diverter magnets are dirty and are beyond being able to be cleaned, they need to be replaced. Please submit parts. Ui top control WD21X25381Drain pump WD19X25461Diverter WD19X26398Diverter disc WD19X25637Lower rack WD28X30223; O-emld tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF5

Near Chaska, MN 55318

Adam

Job Details: 04/12/2023

Unit had weak water pressure and ice maker not working. Verified complaint. Ice maker wasnt working and tray was dry. Also the water was slow. Removed water line from back and tested pressure. It has good pressure to the valve. Next tested ice maker found the ice try had a crack and was catching. Also found the water would just trickle through the fill hose.Will definitely need a ice maker and heater kit. Customer said they have had some items in the back freeze lately. No codes are present and everything is operating normally. Let them know it could just be from the door not be shut once all the way or something like that. When I had the fridge out unit didnt have the rust on the back from the ice maker freezing up.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Buffalo, MN 55313

Seth

Job Details: 04/12/2023

"Not working. I ran the machine through service diagnostic mode and found the motor did not turn or either hesitate or spin. I verified the water source and re-plugged in the Molex connector. I tested by running through service diagnostic to finish perfectly. We started a load as I left, and they waited to make sure it filled and begin to agitate before I left. The washer is now fixed."

We serviced a

KENMORE DISHWASHER

Model 665.139099N412

Near Eagan, MN 55122

Delton

Job Details: 04/12/2023

"Found that the heater is open. Replaced heater, tested and dishwasher is heating and all functions are working good.

We serviced a

GE DISHWASHER

Model GDT550HSD2SS

Near Plymouth, MN 55446

Phillip

Job Details: 04/12/2023

The customer said the dishwasher is not drying and not cleaning well. I found the filter was all plugged up and nasty. I hooked io the Newfi tool and it said there was a issue with the flood sensor. I removed the sensor and verified it was bad. I replaced the flood sensor and cleaned the filter. I advised the customer to clean the filter monthly.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVBL01

Near Maple Grove, MN 55311

Phillip

Job Details: 04/12/2023

The customer said one day the freezer stopped cooling. The customer reset power and it stared to work again. I could hear it cycle on and off and there was a faint beep. I removed the control board and found a couple capacitors that were failing. I replaced the capacitors and put the board back in. The compressor and all the fans are on and it is now cycling and I dont hear the beep. So far its working good.

We serviced a

GE WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 04/12/2023

Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)

We serviced a

LG REFRIGERATOR

Model LFXS28566S/00

Near Rosemount, MN 55068

Delton

Job Details: 04/12/2023

Found that compressor is running and evaporator is wet but no frost pattern. Freezer is 40 degrees refrigerator is 50ish. I informed customer that we would contact LG and see if they send parts for free but he would be responsible for labor of roughly $660.Customer said if LG covers parts to proceed with repair and he will pay labor at that price. Customer just wants to fixed as soon as possible. Will need to send our sealed system specialists!; saved tckt

We serviced a

KENMORE REFRIGERATOR

Model 795.7237331

Near Albertville, MN 55301

Matt

Job Details: 04/12/2023

"Customer complaint is, NOT COOLING. Refrigerator is almost 9 years old. Inspected and tested. Customer had refrigerator unplugged when I got here. I plugged refrigerator in and compressor and fans turned on. I removed the freezer evaporator cover and theres no frost on the evaporator. The compressor has failed. Refrigerator is drawing about .63amps with everything running. I told customer we would check with Sears and call them back and let them know what we find. ; saved tckt"

We serviced a

GE RANGE

Model CGS990SET8SS

Near Maple Grove, MN 55311

Matt

Job Details: 04/12/2023

"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is dead and the lower oven bake element is fried because the deflector is touching it. Needs a new board, deflector and ignitor. Parts on order. I need lots of extra time on this. ; ordrd 1 WB13X25263 (Bake ignitor) and 1 WB35X37972 (Burner deflector) and 1 WB27K10423 (Main board)"

We serviced a

LG REFRIGERATOR

Model LFX25975ST/00

Near Chanhassen, MN 55317

Adam

Job Details: 04/12/2023

Water not dispensing and not making ice. Verified complaint. Could hear the valve inside the fridge working. Pulled fridge out on protective mat and had the customer hit the dispenser. Was getting 120 volts to the valve but couldnt feel it working and making no noise. Also had a small leak. Showed customer the small leak and quoted for new valve. Customer approved and rescheduled ; ordrng 1 MJX41178908 (Valve)

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Chaska, MN 55318

Adam

Job Details: 04/12/2023

Customers complaint is unit making loud noise when washing. Verified complaint drain pump. Sounds good. Motor is sounding like it whining and making loud noises. The motor has failed on this unit. Quoted customer blue book and rescheduled ; ordrd 1 ABT72989202 (Motor)

We serviced a

GE DISHWASHER

Model GDT645SMN0ES

Near Monticello, MN 55362

Seth

Job Details: 04/12/2023

Not drying. Blown CSM on the board. Part is on order.; ordrd 1 WD21X25992 (Board)

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Elk River, MN 55330

Matt

Job Details: 04/12/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Washer is draining, just not spinning. The bearing is really loud and its leaking out the bottom. Needs a new bearing kit and sensor. Parts on order. I need 3 hours for this. ; ordrd 1 W10435302 (Bearing kit) and 1 WPW10178988 (RPSensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Otsego, MN 55330

Matt

Job Details: 04/12/2023

"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Quoted customer $463. to install new fan motor. Customer approved repairs. Part on order. Customer can only do 8AM on Friday. If we cant do that we are going to need to reschedule her. ; ordrd 1 WPW10464673 (Evaporator fan)"

We serviced a

GE WALL OVEN++

Model JT5500SF2SS

Near Plymouth, MN 55446

Phillip

Job Details: 04/12/2023

The upper oven will start a self clean and lock the door but a couple minutes later is stops and displays F96. F96 upper cooling fan low speed. The lower oven seems to work good. The tech sheet says to first replace the cooling fan and fan board. Im ordering both to replace. Those are the most common parts replaced. ; ordrd 1 WB26T10066 (Cooling fan) and 1 WB27T11463 (Fan sensor)

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Minneapolis, MN 55405

Nate

Job Details: 04/12/2023

"Spoke with tech support. Needs new user interface, and once thats installed, will need to have it changed in settings to do a timed full instead of a sensor fill. Quoted for new interface. Part 818170. Please order the part and call customer to reschedule once we have a good estimated date of delivery. 2-3 week back order according to Asko. ; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Minneapolis, MN 55438

Adam

Job Details: 04/12/2023

Unit is giving the F2E1 code. Which is for a bad control board and touch pad. Turned bake on. Preheated then the clock started to strobe and then gave the code and the back display got super hot started to melt the tech sheet in the back and burnt my hand. Will need new boardW11620481 board; states that autho needed

We serviced a

GE WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 04/12/2023

Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)

We serviced a

SAMSUNG RANGE

Model NE59M4310SS/AA

Near Minneapolis, MN 55437

Adam

Job Details: 04/12/2023

Unit isnt heating properly. Customer said takes long to get to temp and doesnt stay at set temp. Found the bake element not turning on. Pulled oven out and found the bake element is bad. Ordering new element from Sundberg. And rescheduled. Under part price limit dont need approval DG47-00038B bake element ; ordrd 1 DG47-00038B (Element)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2438PB0A

Near Minneapolis, MN 55431

Adam

Job Details: 04/12/2023

Customers complaint unit leaking. Verified complaint unit is leaking from the motor. Quoted customer blue book for motor replacement. They approved the amount and rescheduled customer. ; ordrd 1 154844301 (Motor)

We serviced a

KENMORE WASHER

Model 79641162410

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/12/2023

I replaced the failed pump and tested. The washer now drains.

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/12/2023

"Found that the gas coils are bad and stopped turning on gas after 10 minutes of running dryer. Replaced gas coils, tested and dryer is heating and cycling heat normally. Dryer is working good.

We serviced a

MAYTAG WASHER

Model MAV6200AWW

Near Loretto, MN 55357

Phillip

Job Details: 04/12/2023

Water was leaking from the washer. I removed the front and found water leaking from the drain pump and the drain pump was loud. I went to pick up the pump. I went back and replaced it. It sounds good and does not leak.

We serviced a

WHIRLPOOL WASHER

Model LXR9245EQ1

Near Corcoran, MN 55340

Phillip

Job Details: 04/12/2023

The washer shakes when it spins and there a lot of vibration from the motor. I pulled the motor off and ran it. The motor vibrates and it feels rough when I spin the shaft by hand. When I spin the transmission shaft by hand it feels very loose. I also found some oil leaking from the bottom. The bottom and sides are very rusty.

We serviced a

KENMORE DRYER

Model 110.928321

Near Corcoran, MN 55340

Phillip

Job Details: 04/12/2023

"The customer is concerned that the dryer may be using to much propane while it heats. The dryer is working good no issue found. The high heat is 197 and low is 130. The duct is short and the Air flow is good. I explained that before I fixed it, the dryer would only heat for a few minutes and now after I fixed it the dryer heats the whole cycle."

We serviced a

LG DISHWASHER

Model LDT7808SS

Near Minneapolis, MN 55446

Phillip

Job Details: 04/12/2023

The customer said the dishwasher started to leak more than half way into the cycle. I checked the filter and found a part in the sump was loose. I out it back in the right spot. I also found the door was not closing very tight. I found a cup on the upper rack was burning on the 3rd level rack and was keeping the door from shutting nice and tight. I removed the cup. I ran the dishwasher and its not leaking. The dishwasher is draining good.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A304

Near Minneapolis, MN 55443

Matt

Job Details: 04/12/2023

"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed.

We serviced a

CRITERION DISHWASHER

Model CDW5TCMS

Near Minneapolis, MN 55423

Delton

Job Details: 04/12/2023

Leaking from front left side. Found that the door seal was pinched from the cabinet screw cover. I showed customer and adjusted cap and now door seals and no leaks.

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/12/2023

I replaced the UI and tested the dishwasher. It is now fixed.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Elk River, MN 55330

Matt

Job Details: 04/12/2023

"Customer complaint is, NO INCOMING WATER. Inspected and tested. Found water is leaking through the seal and out the bottom, the actuator has failed and the lid isnt always locking.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Minneapolis, MN 55423

Delton

Job Details: 04/12/2023

"Found that the igntier is open and not getting hot to turn on gas. Replaced igniter, tested and oven is now heating and working good.

We serviced a

SAMSUNG DRYER STACKED++

Model DV22K6800EW/A1

Near Minneapolis, MN 55409

Delton

Job Details: 04/12/2023

Found that belt slipped off idler pulley because idler pulley screw that holds it in place was loose. Tightened and added locktite and belt is now lined up and dryer is tumbling and working good.

We serviced a

MAYTAG DRYER

Model MDG18MNAWW0

Near Saint Paul, MN 55102

Nate

Job Details: 04/12/2023

"Vacuumed out a ton of lint. Found the vent packed full of lint. Cleaned out the dryer vent and replaced bad belt and thermal fuse. Also cleaned and oiled rollers and glued seal back onto back of drum. Runs and heats great now.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Minneapolis, MN 55417

Delton

Job Details: 04/12/2023

"Replaced water valve, tested water dispenser and ice maker. Both fill and no leaks. Refrigerator is working good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Minneapolis, MN 55420

Delton

Job Details: 04/12/2023

"Replaced tub ring, ran fabric softner water valve a lot and no leaks. Ran diagnostics and all functions are working good. No leaks as im here."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Big Lake, MN 55309

Seth

Job Details: 04/12/2023

"Leaking error, I found suds. I cleared them and tested. The dishwater is now fixed."

We serviced a

GE WASHER

Model WWSE5240G0WW

Near Maple Grove, MN 55369

Phillip

Job Details: 04/11/2023

The basket makes a scraping sound when it spins and the washer is leaking from the bottom. I found the wash basket is rubbing on the outer tub and it has cut holes in the tub

We serviced a

KENMORE REFRIGERATOR

Model 106.555464

Near Elk River, MN 55330

Matt

Job Details: 04/11/2023

"Customer complaint is, REF IS STILL NOT MAKING ICE AND NO WATER TO THE DISPENSER. Inspected and tested. Found the water was shut off to the refrigerator. Turned water on and tested. Water is leaking from the back of the filter housing. I bypassed the filter housing and tested. Ice maker filled with water and the water dispenser is working great. Refrigerator is now fixed.

We serviced a

WHIRLPOOL RANGE

Model GGG390LXB02

Near Ramsey, MN 55303

Matt

Job Details: 04/11/2023

"Customer complaint is, DOUBLE OVEN BTM DOES NOT HEAT UP. Inspected and tested. Found the lower oven bake ignitor has failed. Customer approved repairs. Installed new lower oven bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

ELECTROLUX WASHER

Model EIFLW55HIW0

Near Elk River, MN 55330

Matt

Job Details: 04/11/2023

"Customer complaint is, NOT DRAINING AND MAKING LOUD NOISE DURING DRAIN/SPIN. Inspected and tested. Found the drain pump has failed.

We serviced a

WHIRLPOOL DRYER

Model 110.786327

Near Maple Grove, MN 55369

Phillip

Job Details: 04/11/2023

The dryer was loud when it tumbles. I found the left rear roller was bad and the right one was not turning. I installed the rebuild kit. The dryer sounds good now. I advised the customer to have the dryer duct cleaned.

We serviced a

SAMSUNG RANGE

Model NX58F5700WS

Near Saint Paul, MN 55106

Nate

Job Details: 04/11/2023

Oven is tripping arc fault breaker. I plugged it into another outlet that is non arc fault and it doesnt trip breaker. They will get that fixed.

We serviced a

FRIGIDAIRE WALL OVEN++

Model FGET3065PBD

Near Osseo, MN 55311

Phillip

Job Details: 04/11/2023

The customer said the lower oven does not bake or heat up during bake. I verified the broil and convection elements come on during the bake preheat. I removed the lower bake element and found the right connector was loose and burnt. The right terminal was a little burnt but and new connector went on it tight. I cleaned the element terminals and put new connector on the one bad side. Now the lower oven bake element comes on and it heats up good.

We serviced a

GE REFRIGERATOR

Model PSHS6RGXCDSS

Near Osseo, MN 55311

Phillip

Job Details: 04/11/2023

I changed the filter and reset the indicator. I flushed the filter.

We serviced a

BOSCH DISHWASHER

Model SHSM63W55N/11

Near Eden Prairie, MN 55347

Adam

Job Details: 04/11/2023

Installed diverter from last diagnosis. Ran unit through test mode made sure no leaks. unit is operating correctly without leaking.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFDBSR/AA

Near Eagan, MN 55122

Delton

Job Details: 04/11/2023

"Found that leaking was not coming from washer but coming from the water line behind the fridge. Small pinhole leak in the supply line. Customer was ok with me cutting out the bad section since it was long enough and just reattaching it to the fridge.

We serviced a

GE WASHER

Model WPRE6100G0WT

Near Saint Paul, MN 55105

Delton

Job Details: 04/11/2023

"Water valve drips even when washer is not in use and will fill up overnight. Replaced water valve. Tested and washer is working good, no more leaks."

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603BK

Near Saint Paul, MN 55105

Delton

Job Details: 04/11/2023

"Replaced water valve, tested and both drawers fill and wash. No errors and correct water levels. Dishwasher is working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Minneapolis, MN 55431

Delton

Job Details: 04/11/2023

Found that when i got here the ice maker was turned off. I turned on ice maker and it went to home position but when I go into test mode it shows that the ice maker sensor is open and wont go into harvest. Appears that ice maker could be bad. But since the ice maker was shut off and customer said she didnt shut it off I told her that in the morning there should be some ice cubes in the ice bucket and if there is none then to call us.

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US

Near Rosemount, MN 55068

Delton

Job Details: 04/11/2023

Motor was running loud. Replaced motor/sump assembly. Tested and dishwasher is running quiet and working good.

We serviced a

KENMORE RANGE

Model 790-75603702

Near Minneapolis, MN 55416

Nate

Job Details: 04/11/2023

Had a runaway temp error. Tested tempProbe and thats good. Put it on 350 and it heated to 350 and bake and broil elements went on and off. Had to have had a relay stuck.

We serviced a

GE RANGE

Model JGB660EP1ES

Near Rockford, MN 55373

Phillip

Job Details: 04/11/2023

The outer door glass shattered. Today I installed the new glass in the door. I tested the door and it opens and shuts correctly.

We serviced a

LG DISHWASHER

Model LDF8874ST

Near Minneapolis, MN 55412

Nate

Job Details: 04/11/2023

"Giving the AE error. Pulled out the dishwasher and found the overflow basin with the flood sensor was full of water. No visual signs of leaks anywhere else under the dishwasher except for the insulation behind the kick plate. Recommended switching to finish detergent, and noticed that the wash motor runs a little loud. They said its louder than in the past. The seal on the inner door panel has a little indentation in it, which could cause some drips over time. They will use as is, it runs great now with the basin dried out."

We serviced a

LG REFRIGERATOR

Model LFXS26973S/10

Near Andover, MN 55304

Phillip

Job Details: 04/11/2023

The customer said the fresh food ice maker does not makes ice and there is a fault code. The fault code is for a bad fresh food ice maker fan. I replaced the fan assembly and the duct part. The fan is intermittent. It needs the rear main control. That part was not sent. 6 parts were sent and I used 2 of them. I added pics of the part I used. I could not get the model number to pull up. Please look up the model and get the part number bet for the rear main board. Theres only one large board. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Minneapolis, MN 55448

Nate

Job Details: 04/11/2023

"Not cooling. Defrost issue. Confirmed bi metal and heater food, temp sensors good, via service mode. Replaced bad jazz board. Also has broken foot bracket assembly and freezer door switch. Ordered switch and right foot bracket. Coming back Thursday to install the switch and bracket. ; used 1 WPW10503278G (JAZZ BOARD) from stock, ordrd 1 W11396033 (WZ Switch) and 1 WPW10515762 (WZ- roller cab right)"

We serviced a

GE REF BUILT IN++

Model ZIFS360NXALH

Near Victoria, MN 55386

Adam

Job Details: 04/11/2023

Unit not cooling. Verified complaint. Noticed that the display wouldnt light up. Checked voltage to the display was jumping up and down. Accessed the main board and unplugged two connections for the dc side and the display at least lit up but still wasnt perfect. Something on the board is having a issue and not sending the right voltage. Quoted customer for board and rescheduled ; ordrng 1 WR55X10922 (CONTROL BOARD - MAIN)

We serviced a

SAMSUNG DRYER

Model DV220AEW/XAA

Near Chaska, MN 55318

Adam

Job Details: 04/11/2023

"Unit is giving the HE code which is overheating. Put unit on airfluff and checked the vent out side was a little plugged up cleared out a bunch of lint but noticed the air was hot and I had it on air fluff. Went back in side and found it was heating on air fluff. Turned breaker off and removed the control board found that a relay is stuck on So the unit is heating all the time. Doesnt look like any boards are available. Just wondering if we can double check and let them know if we can find one and price for a board; snapped 1 QuickPics, states that autho needed"

We serviced a

DANBY REFRIGERATOR

Model DCR031B1WDD

Near Minneapolis, MN 55434

Nate

Job Details: 04/11/2023

Fridge and freezer are room temperature. Compressor hums and clicks. Needs new compressor. Please submit to Danby and keep this customer updated. ; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Ramsey, MN 55303

Matt

Job Details: 04/11/2023

"Customer complaint is, THEY REPLACED THE ELEMENT, HIGH LIMIT NOW AT THE END OF THE CYCLE IT TRIPS THE BREAKER. Inspected and tested. Found its leaking from the heating element nut onto the wire. I tightened up the nut and its still leaking. This is not a OEM heating element, so customer would like me to install new heating element. Quoted customer $392. to install new element. Customer approved repairs. Part on order. I need extra time because I have to disconnect hoses to pull dishwasher out. ; ordrd 1 W10703867 (Heating element)"

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Chanhassen, MN 55317

Adam

Job Details: 04/11/2023

Unit not heat and making noise. Verified complaint. Was able to access the diode with out taking it down so put a new one in just to see. Still having a issue. Found the magnetron is bad. I dont have the correct magnetron need to order and reschedule. ; ordrng 1 2M248J (Magnetron)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Chanhassen, MN 55317

Adam

Job Details: 04/11/2023

Unit is frosting up again. This time the fan is operating correctly. Checked in test mode the thermistor to see if it was good and says its reading correctly. Theres a service bulletin for the UI on this. Explained to the customer last time the fan wasnt working this time the fan is. So we know its not that issue again and explained the UI service bulletin. He said he is willing to give it a try ; schdld next appmnt for 4/14 FRI AM

We serviced a

GE WASHER

Model GTWN5550D0WW

Near Chanhassen, MN 55317

Adam

Job Details: 04/11/2023

Unit wont always spin out or drain. Removed the front of unit and look that the indicator light to see if any code on the motor. There wasnt motor is looking good. Next put unit in test mode to look at codes. Got one for the drain pump and one for the pressure switch. Next filled the unit with water. Filled good. agitated good. Next went to drain was making some noise and not draining then would start working after a minute or two. Took about the drain pump to see if something is stuck. Nothing was. Quoted customer for drain pump and pressure sensor. Also noticed the drain hose was leaking a little bit in the back. WH23X10043 drain pumpWH12X10548 - SENSOR PRESSUREWH41X25457 - HOSE DRAIN ASM; ordrd 1 WH23X10043 (Drain pump) and 1 WH12X10548 (Pressure switch) and 1 WH41X25457 (Drain hose)

We serviced a

LG REFRIGERATOR

Model LFX31925ST/00

Near Eden Prairie, MN 55347

Delton

Job Details: 04/11/2023

Water not being diepsned and no water to fill ice maker. Found that inlet water valve is corroded and leaked at one time. Getting power to valve but not activating. Per PW order water valve and complete. PW will handle collecting payment.; ordrd 1 Aju72992603 (Inlet water valve)

We serviced a

GE REFRIGERATOR

Model GSS25GMPECES

Near Rosemount, MN 55068

Delton

Job Details: 04/11/2023

"The breaker was tripped in garage. The customer had it plugged into a different outlet for 7 days and the refrigerator had been running and keeping cold and making ice. I reset breaker and plugged fridge back into outlet behind fridge and it is running and working good as im here. There is a outlet that shares with the fridge and I suspect maybe that a small appliance was used on the shared outlet and it popped the breaker. Or there maybe an electrical/outlet issue.I informed customer to keep an eye on the refrigerator and make sure it has power and to avoid using the shared outlet and see if that was the issue.; saved tckt , states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near St. Cloud, MN 56303

Seth

Job Details: 04/11/2023

"I replaced the rings, adjusted the switch and tested using the same method as I did with tech support previously. The washer drum centering was fixed and it now sits as it should. She will use the appliance and call us to confirm it is working. Please hold this and check in with her.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Eagan, MN 55122

Delton

Job Details: 04/11/2023

"Found that it is getting f9 e1 and f7 e1 errors. Ran test and motor is getting power but not running. Need to order motor/sump assembly and will cover both errors. I tired calling the 1-877 hotline but as soon as i push #2 for appalince the call drops me.Schedule 2 hours for repair, dishwasher is hard wired and have to completely disconnect every thing to pull out dishwasher and flip over to replace sump.Motor/sump part# W116460945; saved tckt , states that autho needed"