We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSRAA
Near Eagan, MN 55122
Delton
Job Details: 02/12/2024
Standard Samsung ice maker issue frosted over and ice maker wont rotate and ice auger/fan ice over in ice box.Does this model come with the kit or need to order parts separately? Please find parts and quote customer.Email: p1954r@aol.com; saved tckt
We serviced a
SPEED QUEEN WASHER
Model AWN412SP111TW01
Near New Hope, MN 55427
Nate
Job Details: 02/12/2024
"Tons of oil has leaked through bottom of transmission. Needs new transmission, bearing kit, belt and pully. Can someone please call owner with quote? ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model Wdt780SAEM1
Near Minneapolis, MN 55416
Adam
Job Details: 02/12/2024
Tenants complaint is they cannot shut the dispenser door does not stay shut so soap just drips everywhere. Verify complaint the dispenser is busted. Theres a little clip that busted off and thats the reason why it is common on these for breaking. Its one of the most top parts replacingleft voicemail for homeowner with attached to invoice here to see if they want to repair; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR/AA
Near Big Lake, MN 55309
Matt
Job Details: 02/12/2024
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found when the water is turned on to the refrigerator, water is constantly flowing into the ice maker. The valve has failed. Quoted warranty company $439. to install new water valve. I talked with multiple people, but Jamie gave me approval and gave me her number to call and collect when Im done with the repair. Its 718-360-0322. Part on order. ; ordrd 1 DA62-01477A (I/M VALVE - SINGLE COIL)"
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model NOTAVAILABLE
Near Eagan, MN 55122
Delton
Job Details: 02/12/2024
"Garbage disposal just hums and doesnt run. Is completely locked up and would need to be replaced (black whirlpool one)I told customer that there would be discount for multiple appliances and customer just wanted quote so add that into quote.Customer cmail for estimate: p1954r@aol.com; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
LG DRYER
Model DLG7301WE
Near Big Lake, MN 55309
Matt
Job Details: 02/12/2024
"Customer complaint is, STOPPED WORKING. Error tE1. Inspected and tested. Found the thermistor is out of range. Quoted customer $382. to install new thermistor kit. Customer approved repair. Part on order. ; ordrd 1 AGM30045804 (THERMISTOR)"
We serviced a
BOSCH DISHWASHER
Model SHPM98W75N/11
Near Eden Prairie, MN 55346
Adam
Job Details: 02/12/2024
"Customers complaint is making weird noise at random times, but seems like its washing drying and operating correctly. So it makes a noise when the drain pump is completely emptied and before its actually starts to fill water. I found that its not the drain pump. its actually the motor itself making the noise when the water is empty. Verified complaint by unhooking drain pump and running and still getting the noise quoted for new circulation motor. Customer approved and rescheduled.; ordrd 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)"
We serviced a
SUBZERO++ REFRIGERATOR
Model 700BFI2
Near Saint Joseph, MN 56374
Brandon
Job Details: 02/12/2024
"Removed old ice maker, installed new icemaker. Found the drawer would not close with the new ice maker, tried a whirlpool icemaker like what came out. That did not fit, either the bailing arm feet would not go over the ice bin. Put new icemaker in and customer is going to try it. ; snapped 5 QuickPics, states that autho needed"
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Lakeville, MN 55044
Delton
Job Details: 02/12/2024
"Timer will not advance on auto dry but will on timed dry, dryer will run forever until customer manually stops it. tested and I am getting power at timer motor when heat is met but still not advancing. Also customer showed me that fabric is melted. Tech support says it run though cycling and high limit to the timer. That appears ok since im getting power at timer motor but since it seems to be intermittent I am ordering timer and thermostats.; ordrd 1 D517562 (Timer) and 1 D518542 (Thermostat) and 1 D510701 (Hi limit) and 1 D504515 (Cycling thermostat)"
We serviced a
GE RANGE
Model JBS07 M1WW
Near Saint Paul, MN 55104
Ivan
Job Details: 02/12/2024
"Customer complaint Burners overheat and produce a lot of smoke due to residue build-up. To correct this issue, new coils are needed. I have ordered new ones from Dey.; ordrng 2 WB30T10074 (Coil burner)s"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Saint Joseph, MN 56374
Brandon
Job Details: 02/12/2024
Customer stated the unit was leaking. Found a rip in the door boot. Customer approved the repair ; ordrd 1 WP8182119 (Bellow)
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Saint Paul, MN 55105
Hyrum
Job Details: 02/12/2024
"Customer states that it makes a grinding sound when they use large loads. But not when they use small loads. Opened up cover. Put it into a spin cycle and took a look at the bearings. The upper top bearing has rust the water around it and looks to be failed. Going to need to replace that. Also offered to replace lower bearing for customer as well. Need to get those parts and come back on Wednesday. ; ordrng 1 28944rp (Lower bearing), ordrd 1 766p3a (Lip seal and bearing)"
We serviced a
SPEED QUEEN WASHER
Model AFN50FSP111TW01
Near Saint Paul, MN 55108
Hyrum
Job Details: 02/12/2024
Customer states machine wont start because they cant get the door to close properly. Examined the hinge on the door and found it to be cracked on the inner door frame. Going to need a part to replace this. Will return on Wednesday. Once this inner door frame is replaced it should latch properly and should be fine. ; ordrng 1 808095 (Inner door frame)
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Lakeville, MN 55044
Delton
Job Details: 02/12/2024
"Customer said that it is getting too hot and clothes are melting on back wall vent grille and has clothes melted on vent. Tested heat with vent attached and is getting to 270 degrees and when I disconnect vent it is cycle it better but still erratic and not consistent. Needs thermostat and new back grille as clothes have melted on it.I informed customer that they will need to get vent cleaned and checked since it runs through the roof.Back vent grille D518524; thermistor D510523; ordrng 1 D510523 (Thermistor), ordrd 1 D518524 (Grille)"
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FS0
Near Chaska, MN 55318
Adam
Job Details: 02/12/2024
"Tenants complaint is certain burners arent working they have to wiggle it in the front right one is absolutely not working and sometimes will spark. Just visually inspecting I could tell that the burners where they hook into the female reciprocator are all burnt up would need at least two repair kits. Also, would like to get two of the 8 inch burners. The ones that are in there are pretty warped and pretty damaged would be the best to just start with a fresh kit so we dont have any issue for the future. W10259865 8 inch burner2330031 receptacle 2; ordrng 2 330031 (Receptacle)s, ordrd 2 WPW10259865 (8 burner)s"
We serviced a
ASKO++ DRYER STACKED++
Model T411VDWU
Near Buffalo, MN 55313
Brandon
Job Details: 02/12/2024
"Arrived found the belt was not shipped it shows it was shipped on the packaging slip, the box was beat up and taped. Will return when the belt arrives. ; states that autho needed"
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Maplewood, MN 55109
Ivan
Job Details: 02/12/2024
"The CPB was defective and needs to be reordered along with a thermostat and a selector switch, which the customer has approved. I have placed an order from Marcone with delivery expected before the end of the week.Items ordered:Part Number: 210600042, ThermostatPart Number: 210600043, Selector Switch; schdld next appmnt for 2/16 FRI !"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Otsego, MN 55301
Matt
Job Details: 02/09/2024
"Customer complaint is, STOPS AFTER SENSING, WON'T START CYCLE. Inspected and tested. Found a long fill error. In test mode the cold water is only trickling in. The valve has failed. Customer approved repairs. Installed new water valve and tested. Washer is working great. Washer is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622NSU
Near Saint Paul, MN 55104
Ivan
Job Details: 02/09/2024
"Installed the new parts ordered. After test the unit functions properly, and there is no noise at all. It works great."
We serviced a
FRIGIDAIRE DRYER
Model FAQE7011LW0
Near Sauk Rapids, MN 56379
Brandon
Job Details: 02/09/2024
Returned with the part. Disassembled the unit. Found the nut from the blower wheel was stuck on. Used a grinder to cut and remain the nut. Installed new blower housing. Customer requested the light bulb be replaced. The current light bulb was broken off in the socket. Removed and replaced. Put unit back to together ran. Removed about 10 ft of flex duct that was coiled behind the dryer. Cycled and tested. Unit operating as it should
We serviced a
SPEED QUEEN DISHWASHER
Model ADE3SRGS175TW01
Near Minnetonka, MN 55345
Nate
Job Details: 02/09/2024
Scraping. Found the felt seal partially torn on top. Used special red glue for that. Also found the rollers in bad shape. Replaced rollers. Now drum has good clearance above the blower wheel housing.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS1
Near Otsego, MN 55362
Brandon
Job Details: 02/09/2024
"Customer was issues with the broiler working.Replaced ignitor, burner and module, cycled and tested the unit working as it should"
We serviced a
BEKO RANGE
Model BEKORANGE
Near Minneapolis, MN 55406
Hyrum
Job Details: 02/09/2024
Customer said that it wouldnt light anymore. Tried to turn oven on and it didnt even make the igniter glow. Opened it up and replaced the igniter. Tested and it looks good now.
We serviced a
GE DISHWASHER
Model DDT595SGJ4WW
Near Wayzata, MN 55391
Adam
Job Details: 02/09/2024
Install display board from last diagnosis once installed tested multiple times is working properly
We serviced a
WESTINGHOUSE REFRIGERATOR
Model WWTR1802KW2
Near Roseville, MN 55113
Hyrum
Job Details: 02/09/2024
"Customer states that it was still cold in the freezer but not cold in the fridge. Had customer remove all of the food from the freezer. The back wall was really really frosted up. Removed cover. There is lots of frost built up down at the bottom of the evaporator, blocking airflow to the fridge. Used steamer to defrost the whole section. Checked the heater and defrost terminator. Both of those checked good the evaporator fan also looked good. Instructed customer to make sure that they were leaving enough space in the freezer for airflow because the freezer was pretty packed tight. Put the machine back together and everything looks like its running right now"
We serviced a
LG DISHWASHER
Model LGDW
Near Saint Paul, MN 55104
Hyrum
Job Details: 02/09/2024
found that the neutral wire on the power connection for the dishwasher had burned up and become disconnected. Stripped new and replaced wire cap tightened to make sure all the other connections were good. Tested machine and it ran fine after this. Reinstalled and looks good now.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN115TW01
Near Minneapolis, MN 55439
Nate
Job Details: 02/09/2024
When I got there, the left side was a half inch lower than the right side, it was very unlevel. I leveled it out and then ran it on an entire normal cycle, full of towels and bedsheets, and it did not drip a single drip of water, and it sounds great."
We serviced a
MAYTAG DRYER
Model DE712
Near Saint Paul, MN 55104
Hyrum
Job Details: 02/09/2024
Blower wheel had cracked and was spitting on the shaft. Went today and picked up a new blower wheel and locking ring. Replaced and put dryer back together. Tested and it sounds great now.
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US
Near Corcoran, MN 55340
Matt
Job Details: 02/09/2024
"Customer complaint is, DOESN'T WORK. Inspected and tested. Found the washer is full of water and not draining. I removed water and pulled out filter and found a coin in the tub to pump hose blocking water from getting to the pump. I removed coin and reassembled. Tested and washer is draining great. Washer is now fixed."
We serviced a
KITCHENAID WALL OVEN++
Model KEBS208DSS11
Near Minneapolis, MN 55436
Nate
Job Details: 02/09/2024
Replaced bad door hinges. Closes great now.
We serviced a
LG WASHER
Model WM8100HVA
Near Medina, MN 55340
Matt
Job Details: 02/09/2024
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump impeller is loose again. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Et20nkxan00
Near Loretto, MN 55357
Matt
Job Details: 02/09/2024
"Customer complaint is, OVER COOLING STILL AFTER REPAIRS. Inspected and tested. FF temperature is 32F and freezer is 7F. I removed evaporator cover and defrosted evaporator and after 20 minutes theres frost on about 70-80 percent. The sealed system is a little low, but not terrible. Im not confident putting a new thermostat in is going to make a difference because the sealed system is a little low. Customer is going to try adjusting the dials and see if he can get it to were its good enough to use without freezing things in the FF compartment."
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near West Saint Paul, MN 55118
Ivan
Job Details: 02/09/2024
"Installed a new I/O board. After testing it through several cycles, there are no issues, and it works perfectly."
We serviced a
BOSCH DISHWASHER
Model SHU42L05UC/18
Near St. Cloud, MN 56301
Brandon
Job Details: 02/09/2024
Customer was concerned about the dishwasher. The unit had not been used in a few years.Cycled and tested. Removed the lower cover and found the unit had a copper line ran to in. Unit has the correct loop under the sink. The unit drains fine. Could not fine any issues
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TWO1
Near Rosemount, MN 55068
Ivan
Job Details: 02/09/2024
"Installed the timer provided by the office. After testing it through several cycles, it works perfectly. There are no more issues."
We serviced a
LG REFRIGERATOR
Model LRFVS3006S /02
Near Chaska, MN 55318
Adam
Job Details: 02/09/2024
Installed part from last diagnosis. Once installed tested craft ice maker. Harvested and filled with water properly. Reassembled and now unit is working properly
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Ramsey, MN 55303
Phillip
Job Details: 02/09/2024
The lid will not stay down and lock. The back left corner of the lid is broken. I replaced the whole lid. I verified the lid will lock and unlock.
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS117TW01
Near Minneapolis, MN 55439
Phillip
Job Details: 02/09/2024
The gas valve was working intermittently. The rear rollers also had a small squeal. Today I replaced the gas valve assembly and the rear rollers. The dryer sounds good and its cycling the heat on and off consistently. No more issues found today.
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFW0
Near Plymouth, MN 55442
Phillip
Job Details: 02/09/2024
"The customers compliant is when you open the door sometimes the fan, light and turn table runs and other time when you press start is will say close door. I found the micro switches are failing. I quoted for replacing the switches. I replaced all 3 switches. I tested the operation and its working good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Maple Grove, MN 55311
Phillip
Job Details: 02/09/2024
The dishwasher was not washing the dishes. The main pump failed. Today I replaced the wash motor assembly. I reset the controls and ran the dishwasher. Its washing good now.
We serviced a
BOSCH DISHWASHER
Model SHX53T55UC/02
Near Minneapolis, MN 55424
Nate
Job Details: 02/09/2024
"Leveled dishwasher and mounted hardware to the counter top, so it is secure and door closes now. Was difficult because floor is built up in front of dishwasher and took awhile to get the kick plate off. Works great now."
We serviced a
WHIRLPOOL WASHER
Model LSR7300PQ2
Near Minneapolis, MN 55419
Nate
Job Details: 02/09/2024
"Replaced bad transmission, clutch, coupling and drain line. Runs great now with no leaks.
We serviced a
LG DRYER
Model DLG7101W
Near Saint Paul, MN 55106
Ivan
Job Details: 02/09/2024
"Installed a new PCB (Printed Circuit Board). After testing it through several cycles, it works great with no issues; ordrd 1 EBR31002614 (PCB)"
We serviced a
KENMORE DRYER
Model 110.77132412
Near Sartell, MN 56377
Brandon
Job Details: 02/09/2024
Customer states the dryer turns on wont start.Disassembled tested the fuses(ok) tested the motor it was getting 120 volts the windings of the motor tested ok. Found the start relay was burnt and needed the board repaired. Repaired the board put the unit back together cleaned out lubed up the drum rollers . Cycled and tested unit acted up again took board out did the soldering again. Cycled and tested unit operating as it should
We serviced a
SCOTSMAN++ ICEMAKER++
Model DCE33A-1SSD
Near Saint Michael, MN 55376
Brandon
Job Details: 02/09/2024
"Customer states the unit will not run. Found unit froze up, steamed out unit. Checked the door seal (ok) found the lower hing was binding up, lubed top and bottom drawer. Left unit run while checking the seal and lubing the door hinges. After a while could feel the cubes were formed but not falling. Called tech support and found that the timer could be jumped. Jumped the wires and waited nothing seemed to happen. Called tech support back while waiting the cubes dropped. Told tech support that the cubes had dropped they said it takes six and a half minutes to harvest and that they suspect the cube size control is bad. Waited for an another harvest cycle. Tech support said after 30 minutes the unit should stop running the water and go into a harvest after 40 minutes it never happened. Cleaned all the cubes out of the unit and will contact customer to see if any ice has fallen. Most likely will need the cube size control ; snapped 2 QuickPics, states that autho needed"
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model ZISB480DMA
Near Eden Prairie, MN 55347
Nate
Job Details: 02/09/2024
"Compressor stopped running. Called GE. We verified that in test mode and forced compressor run, compressor still didnt get 120 vac coming to it. Confirmed bad output on main board. Quoted for board. Will come back Monday to replace board, verify compressor comes on, then replace water tank, and then micro switch for water dispenser assembly. Quoted for all of that. ; ordrd 1 WR55X11130 (Main board)"
We serviced a
BEKO DISHWASHER
Model DUT36522X
Near Saint Paul, MN 55105
Hyrum
Job Details: 02/09/2024
"Customer had machine uninstalled on arrival. Customer states it had and e01 error and did not drain. Had water in the bottom. At this time, because there was no water in the machine and it was not hooked up, could not verify where it was leaking from. Turned the machine on and tried to get drain pump to kick on and it would not. Verified power was going to the pump, the checked to motor itself and found the windings to be open. Will need a new drain pump part number 1746570100. Checked marcone sundburg and Dey but could not find part info. ; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model AWN311SP111TW01
Near Saint Paul, MN 55108
Hyrum
Job Details: 02/09/2024
Parts not available at this time; saved tckt
We serviced a
LG WASHER
Model WM0642HW
Near Minneapolis, MN 55436
Nate
Job Details: 02/09/2024
Not draining. Found a bad drain pump with broken impeller. Replaced pump. Drain pump doesnt run still. Consulted with RJ in tech support. Needs new main board and wire harness. 3721EL1013U and wire harness. Cant find part number for harness. Can someone see if these are available and call AHS?; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chaska, MN 55318
Adam
Job Details: 02/09/2024
"Call Schurz complaint is not finishing cycles and making a extremely loud noise during spin cycle. Customer said it did give an error code once, but cant remember what it was. Put Union in spin mode and right away can just notice the bearing is shot. But agitate works great. Im sure its just airing out because of the bad bearing. Quoted to customer for a new one. customer agrees. Ordering part and rescheduling.; ordrng 1 W10435302 (Bearing & Shaft Assm)"
We serviced a
SPEED QUEENIIII WASHER
Model AFNE9BSP116TW13
Near Woodbury, MN 55129
Hyrum
Job Details: 02/09/2024
"Machine was vibrating more than customer expected during the ramp up to full spin speed. Its possible that the damaged balance rings could have damaged the shock absorber in the rear. Going to replace shock, absorbers and double check that all panels are tight and that everything is good to go.please schedule customer for one more visit.; ordrd 4 803777P (Shocks)s, states that autho needed"
We serviced a
FRIGIDAIRE WALL OVEN++
Model PLEB30M9ECC
Near Ramsey, MN 55303
Phillip
Job Details: 02/09/2024
The microwave door would not open. I got the whole unit out and removed the side panel. I found the release lever is broken. Im ordering the part from Dey. ; ordrd 1 5304485407 (Lever release)
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA
Near Minneapolis, MN 55444
Phillip
Job Details: 02/09/2024
"The unit is not cooling at all. I put into force cool. The fans run but not the compressor. I do not get voltage to the compressor. I found the main board is bad and not giving power to the compressor. I hooked a relay up to the compressor and plugged it in. The compressor is also not running. I checked the compressor and found the windings are open. Across a couple I get 0 and across other pins I get 69. The compressor and main board both need to be replaced. This is a unit from 2010. Please submit for approval and keep the customer updated. I listed the parts below. Compressor MSA162DL1H/ASHControl DA41-00695A; snapped 2 QuickPics, states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVBL6
Near Becker, MN 55308
Matt
Job Details: 02/08/2024
"Customer complaint is, SEEMS TO BE LEAKING FROM THE ICE MAKER AREA. Inspected and tested. FF temperature is 38F and freezer is 2F. The whole bottom of the freezer is covered in a sheet of ice. I disassembled freezer and found the evaporator defrost drain is plugged and frozen over. I completely defrosted freezer compartment and dried it out. Steamed out drain and now its draining.
We serviced a
AMANA WASHER
Model LW6501W2
Near Saint Paul, MN 55104
Ivan
Job Details: 02/08/2024
"Installed a new belt, tested it, and cycled it through. It runs smoothly with no issues, back to operational status."
We serviced a
SPEED QUEEN WASHER
Model AWNE92SP113TW01
Near Wayzata, MN 55391
Adam
Job Details: 02/08/2024
"Install new hinges and grommets from last diagnosis. Also just in case once I installed the new hinges and grommets unit is no longer rubbing and is operating correctly.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Oakdale, MN 55128
Hyrum
Job Details: 02/08/2024
"Customer said the latch wouldnt open sometimes. Opened up lid and inspected latch mechanism. Looks like it was full of soaps, scum, or other gunk. Took mechanism out of machine and gave it a quick rinse to remove some of the gunk. Dried it off with some compressed air.reinstalled and put machine back together. Tested the lid latch and it seem to be working fine now. Everything looks great."
We serviced a
GE DRYER
Model GUD27ESSJ0WW
Near Saint Paul, MN 55104
Ivan
Job Details: 02/08/2024
"Cleaned up as needed and vacuumed lint from the vent. Corrected the issues, and now it flows much better."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Minneapolis, MN 55422
Phillip
Job Details: 02/08/2024
The complaint was its not making ice. When I arrived I pulled the ice bucket out and it has ice in it. I removed the ice maker and there is water in the mold and its starting to freeze. I verified the ice maker thermistor passed and the ice maker fan is working. I took a freezer temp and it got down to 3.8 and I took a picture of it at 4.2 degrees. Both sections are cooling good. I replaced the water valve that was sent. No issues found.
We serviced a
FRIGIDAIRE RANGE
Model FGF366ECB
Near Minneapolis, MN 55429
Nate
Job Details: 02/08/2024
Replaced bad main pcb and overlay. Isnt giving a runaway temp error now.
We serviced a
KENMORE DRYER
Model 110.75132411
Near Minneapolis, MN 55418
Nate
Job Details: 02/08/2024
Replaced two bad support rollers. Vacuumed out dryer and cleaned bulkhead. Cleaned roller shafts.
We serviced a
SPEED QUEEN DRYER
Model ADG4BRGS117TW01
Near Woodbury, MN 55125
Ivan
Job Details: 02/08/2024
"Installed the new timer switch provided by Alliance. After testing the cycle, it ran great. The timer functions properly now and stops as expected. No more issues; it runs great."
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Woodbury, MN 55125
Ivan
Job Details: 02/08/2024
"Installed the part provided to the customer, the LID LOCK SWITCH. After testing the cycle, the wash, spin, and drain functions worked great with no issues."
We serviced a
KENMORE REFRIGERATOR
Model 10656182500
Near St. Cloud, MN 56301
Brandon
Job Details: 02/08/2024
"Customer stated the water dispenser was dispensing water slowly, the ice maker not working.Tested found the water was slowly coming out the dispenser, removed water line off of the refrigerator and tested for water flow (ok) installed new valve, tested the water flow got better, suggested the customer change the filter since they just bought the home and have no idea of the last time the filter was changed. Checked and found the knob on the ice maker was broken. Replaced the ice maker."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Chanhassen, MN 55317
Adam
Job Details: 02/08/2024
"Installed part from last diagnosis. Working great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM00
Near St. Cloud, MN 56303
Brandon
Job Details: 02/08/2024
"Customer stated the fresh food part was warm the freezer was working fine.Found the freezer door was left open, steamed out the freezer, checked the drain, cleaned the dust off the bottom. Unit started cooling."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Saint Paul, MN 55102
Hyrum
Job Details: 02/08/2024
"Customer states that machine would make a buzzing sound after it starts but not run and then cancel the cycle a few seconds later. When I hit start, I could hear the motor turn on, but there was no spinning or any motion in the basket whatsoever. Pick machine up and looked at the bottom and discovered that the belt and cover had come loose. It appears that the cover was not installed correctly and was rubbing on the motor pulley causing it to melt a little bit around the pulley. Trimmed away melted plastic And reinstalled belt and cover. Seems to be working great at this time."
We serviced a
KENMORE MICROWAVE
Model 79080373310
Near Rice, MN 56367
Brandon
Job Details: 02/08/2024
"Returned with the parts installed, cycled and tested the unit now works as it should"
We serviced a
WHIRLPOOL WASHER
Model WFW8400TB00
Near Eden Prairie, MN 55347
Phillip
Job Details: 02/08/2024
The washer would not drain. The drain pump was bad. Today I replaced the drain pump assembly. The washer is draining good now. No fault codes.
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near Minneapolis, MN 55431
Adam
Job Details: 02/08/2024
"Installed new drain pump from last diagnosis on arrival at this one was not draining at all. Once the new one is installed, tested multiple times made sure it was draining properly and not leaking. Everything is working great."
We serviced a
GE DRYER
Model GTDP180GDOWW
Near Eden Prairie, MN 55346
Phillip
Job Details: 02/08/2024
The customer said the dryer takes 2 or more cycles to dry the clothes. I ran the dryer and took a heat test. The dryer got up to 130 but it took a very long time to heat up. I went outside to check the air flow. I found a white cover screen over the vent cover. The screen was plugged up. I removed the screen then cleaned the dryer duct. The air flow is a lot better now. I took the dryer front off and cleaned the blower housing. The dryer heats good and sounds good. The top of the duct came loose. I used a band clamp to keep the duct together.
We serviced a
DCS++ RANGE
Model RGU-485GD-N
Near Plymouth, MN 55447
Phillip
Job Details: 02/08/2024
The big oven would not bake. I replaced all the parts that were sent. The big oven is heating now and all burners and the little oven heats. The customer told me when I was done the front right burner will spark after its lit. I cleaned the burner igniter and it was better.
We serviced a
BOSCH DRYER
Model WTMC3500UC/01
Near Minneapolis, MN 55417
Hyrum
Job Details: 02/08/2024
Replace the failed door switch and adjusted the door hinge a little bit so that it would close easier. Testing machine and it ran great. Opening and close the door. A bunch of times just to double check. Customer is satisfied with repair. Everything looks great.
We serviced a
GE DRYER
Model GTD65GBSJ3WS
Near Eagan, MN 55122
Hyrum
Job Details: 02/08/2024
Replaced main control board and programmed personality ID. Testing machine and it seems to be running right now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2645LF3
Near Prior Lake, MN 55372
Nate
Job Details: 02/08/2024
"Not dispensing ice or water. Found a bad micro switch in the dispenser assembly. Replaced switch, now it works great.
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS
Near Minneapolis, MN 55407
Nate
Job Details: 02/08/2024
"Water valve in upper right corner was cracked and leaking. SQ sent a new valve, so I replaced the valve today. Now water dispenses great and no leaks."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FSMS01
Near Mound, MN 55364
Adam
Job Details: 02/08/2024
"Unit is not cooling anymore. Turns on turns off turn on turns off it is not consistent and will never cool. Top part replaced on. This is the control board for this exact issue. Dont see anything visually wrong. Try to hard reset didnt change anything. Tried multiple times doing a hard reset still didnt do anything. Tried reprogram it cant get into anything needs a new control board looking like control boards not available would need to send out for repair. Customer would like to talk to American home shield beforehand because our repair control board can take up to three weeks to get back, they will contact American home shield, and then let us knowBoard W10219463; saved tckt , states that autho needed"
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SS
Near Blaine, MN 55449
Phillip
Job Details: 02/08/2024
"The complaint is the unit is not cooling as good as it used to be to in both section. The customer said the fresh food section has been loosing its cool for a long time, more than a month. The freezer just started to get warm. Today the freezer is over 20 degrees. I remove the evaporator cover. The frost pattern is low and only a little bit of frost is forming on the cap tube going into the evaporator. I took a suction pressure and it was in a deep vacuum. I soaped up the joints in the back and unplugged the fridge. I found no leaks. I used my combustible leak detector and look for leaks. I found no leaks in the evaporator or in the back. I called Beko techline and reported the findings. He said there is no repair I can make. He said to submit finding to our Beko rep. He gave me the case ticket number. He asked for a picture of the sales receipt but the customer does not have it. Ticket#80789; snapped 4 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model GFE28GSKBSS
Near St. Cloud, MN 56301
Brandon
Job Details: 02/08/2024
Unit not cool.Removed the freezer drawers and plugged in the wireless tool. Ran only the freezer and the compressor on high. The unit did not start to drop in temp. The condenser coil in the freezer did not frost at all. The customer would like a quote on advanced diagnostic repair. ; saved tckt
We serviced a
ASKO++ WASHER
Model W6424
Near Eden Prairie, MN 55347
Phillip
Job Details: 02/08/2024
"The washer will start and fills and goes through a cycle but stalls out. The customer tried a spin cycle. The water drains but never spins. I tested the motor and per the tech sheet the motor ohmed out bad. There is black dust under the motor. I also do not get voltage to the motor. I called tech line and they said to replace the motor and board. I listed the parts below. Please look to see the parts are available and then contact the customer with a quote. Motor 192798Control unit 436856; snapped 1 QuickPics, states that autho needed"
We serviced a
ASKO++ DRYER
Model T754 W
Near Eden Prairie, MN 55347
Phillip
Job Details: 02/08/2024
"The power button works intermittently. The main board would need to be replaced. The board was replaced in early 22 by another company. Please look up the part and contact the customer with a quote. Part number listed. Control 416008; snapped 1 QuickPics, states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Big Lake, MN 55309
Matt
Job Details: 02/08/2024
"Customer complaint is, WON'T SPIN. Customer said its getting stuck at the rinse cycle and not draining and spinning. The wash and rinse lights are flashing, which is an error, but customer doesnt know how many times. If they reset it, it drains and starts over. Inspected and tested. Found the cold water is filling way slower than the hot water. I think its not filling quick enough on the rinse cycle and giving an error and stopping. I removed the cold water hose and theres no filter on the valve, but there is a built in filter on the supply hose. These are old rubber hoses from previous washers and need to be replaced. I called techline and talked with Steve and he agreed that the valve should have a filter in it and would need to be replaced and that if the cold is filling slowly, its going to give a error and stop. Customer is going to replace the hoses before I come back. Valve on order. ; ordrd 1 205547P (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA
Near Clearwater, MN 55320
Brandon
Job Details: 02/08/2024
"Customer states the unit doesnt have water. Cycled and tested the unit fills with water the wash pump is intermittently coming on. Quoted customer a new wash pump customer approved. Removed the pump found the spray arms are full of debris the customer cleaned out what he could the lower screen is warped causing debris to get into the spray arm, customer approved a new screen. Billed for screen please mail the screen to the customer. The top rack is broken and needs the drawer roller updated kit. Customer has the rack bolted on the left side"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Mendota Heights, MN 55118
Ivan
Job Details: 02/08/2024
"Customer complaint: The unit will not heat. Upon inspection, it was found that the main control board has several errors, including F6E1 and F2E0. To correct these issues, a new control board is required.The part has been order from DEY Part Number: W11100100 - Control Board ; ordrd 1 W11100100 (Control board)"
We serviced a
GE RANGE
Model c2y486p4t1w2
Near Saint Joseph, MN 56374
Brandon
Job Details: 02/08/2024
"Customer states the small oven racks are not levelMeasured the racks see pictures, no adjustments in the racks. Unit is level, took measurements see pictures. The mounting for the racks are not straight. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LMXS30776S
Near Minneapolis, MN 55419
Adam
Job Details: 02/08/2024
Call Smurf complaint is unit not cooling again. Its slowly getting warmer freezer was about 24? so the ice cream and any sugar products arent freezing. This assembled to get to evaporator just a small little clump of ice up by the evaporator fan fans running its just has no frost pattern. Pulled unit out on protective mat hooked up gauges getting a reading of a low side leak. Last time we did compressor did and saw dryer use the UV light cant find anything on the evaporator compressor welds or condenser itself. Im getting some evidence in the drain hose pitcher for the defrost drain. But nothing on the evaporator using the sniffer was getting a reading inside the evaporator area and by the Yoder loop in the back. There is a good chance its leaking inside the unit.; saved tckt
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Prior Lake, MN 55372
Hyrum
Job Details: 02/08/2024
"Upon arrival, discovered additional parts and labor, was going to be required to get this machine going. The transmission had failed and dropped down a little bit and ruined the bearings in the tub and in the transmission. Would need a tub, bearing tub, seal transmission, and shaft and belt in order to complete repair Quoted customer about $800. Customer said that they will decide and get back to us. ; saved tckt"
We serviced a
ELECTROLUX WASHER STACKED++
Model EFLW317TIW2
Near Minneapolis, MN 55407
Nate
Job Details: 02/08/2024
"Giving E57 MCU error. Have quote attached. Ordered MCU. Ethan needs to speak with tenant to see what day next week works best for them. Tenant works from home. Can someone call him to give him exact attached quote? He would like to do repair for sure. ; ordrd 1 5304516720 (Motor Control Board), states that autho needed"
We serviced a
GE WASHER
Model GCWP1800D1WW
Near Minneapolis, MN 55409
Nate
Job Details: 02/08/2024
Washer doesnt get all the water out. Found a bad shaft and hub drive assembly. Quoted for new one. Yong will talk with manager and see what theyd like to do. Estimate attached. ; saved tckt
We serviced a
ZLINE++ RANGE
Model RA36
Near Edina, MN 55410
Nate
Job Details: 02/07/2024
Back of bake element is arcing in back. Found the terminal disconnected and charred off. Zline has a bake element kit for this. Part is RA-035C-kit. RJ or DW can you please call customer with quote and order part if they agree?; saved tckt
We serviced a
DACOR++ COOKTOP++
Model SGM365S
Near Wayzata, MN 55391
Adam
Job Details: 02/07/2024
"Customers complaint random sparking. This happens when a burners already lit and what it sounds like its still trying to ignite one of the burners. Customer stated when they clean it. It seems like he gets better than comes right back. And its random which burners it seems like. I explained usually that is a igniter issue and its not sensing the flame and they will try to reignite. Cleaned igniters and seems to be better. Would recommend new igniters all around if possibleDE81-02696A igniters would need 5; snapped 1 QuickPics, states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Waconia, MN 55387
Adam
Job Details: 02/07/2024
Customer complaint not washing properly or cleaning any of the dishes verified complaint when running was not getting any pressure from the water can hear the motor run and its just trickling in the water. Pulled unit out. There was enough slack and all the lines to pull out without disconnecting anything it was pulled out on protective Matt disassembled unit removed the motor and found the motor is bad. Replace motor reassembled and tested. Unit has water pressure. Was also getting now a error codes for the diverter motor. Replaced diverter motor also and now unit is working properly went through test mode no error codes but both spray arms are clogged up also requesting new arms ship parts directly to customer he can install spray arms. Not sure if they cover spray arms or not. Upper 00745856Lower 00744883; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Sartell, MN 56377
Brandon
Job Details: 02/07/2024
"Returned with part, removed the food and drawers. Removed the water lines and the unit, found the part was not correct, tried swapping the tanks the tanks are2 different sizes hoses. Installed the old unit. Found the lower drawer is still freezing up. Will need new water filter assembly, temperature sensor and board ; O-emld tckt"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7011LW0
Near Sauk Rapids, MN 56379
Brandon
Job Details: 02/07/2024
Customer states the unit starts with a noise.Disassembled and found the blower wheel is broken in the center of the wheel. Gave customer a price and the customer will consider doing the repair she has to talk with her husband. Customer approved the job parts ordered ; ordrd 1 131775600 (Blower housing)
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TWO1
Near Rosemount, MN 55068
Ivan
Job Details: 02/07/2024
"The dryer runs okay, except that occasionally the machine stays on constantly and the timer is intermittent. Please order a new timer for the customer.Part Number: D517562 - Timer; O-emld tckt"
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Big Lake, MN 55309
Matt
Job Details: 02/07/2024
Installed new door lock and all 4 new damper rods supplied by warranty and shipped to customer. Tested and washer is working great and not banging around. Washer is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model DSF25KGTA BG
Near Champlin, MN 55316
Phillip
Job Details: 02/07/2024
The freezer is not freezing and not moving air. I found the freezer evap fan motor is bad. Today I replaced the fan motor and cleaned up the ice. Its all working good now.
We serviced a
ILVE++ RANGE
Model UM12FDQNS3/MGC
Near Minneapolis, MN 55424
Nate
Job Details: 02/07/2024
Small right oven not heating. Neither bake nor broil. Called tech support. We took out the bottom drawer and stuck a pen inside a red button and did a reset. Now it heats great.
We serviced a
BEKO DISHWASHER
Model DUT36520X
Near Saint Paul, MN 55116
Hyrum
Job Details: 02/07/2024
Machine had a E1 error code on it when I arrived. Took front panel off of the base of the machine and felt around and there was standing water in the bottom. Pulled machine out and pulled off the left side panel. Discovered that the water break had come disconnected from the side of the machine. Water was leaking through where the water fill goes in whenever the machine went to fill. Reconnected clip that holds water break in place and sealed. Tested repair. Ran machine for five minutes. Machine is no longer leaking. Dried out the base and put the machine back together and back into the hole. Everything looks great now.
We serviced a
LG WASHER
Model WM2487HWMA
Near Saint Paul, MN 55104
Hyrum
Job Details: 02/07/2024
Customer said it would not start and the DE error code was present when I arrived. DE is for a stored error code for a failed door latch. Tried to get the door to latch. Look like the interlocked assembly was not working correctly. When today and picked up a new latch assembly. Install and tested. Door looks great. And machine starts up without a issue now.