We serviced a
GE DISHWASHER
Model DDT595SGJ5WW
Near Farmington, MN 55024
Delton
Job Details:
08/02/2024
Replaced parts listed, tested and spray arm is secure and dishwasher is working good.
We serviced a
GE REFRIGERATOR
Model GNE 21FSKNFSS
Near Minneapolis, MN 55407
Hyrum
Job Details:
08/02/2024
On arrival discovered that the icemaker seem to be actuating the valve, but not filling. Discovered a frozen fill tube inside the freezer. Defrosted and tested. Machine seems to be working.
We serviced a
LG DRYER
Model DLG7301WE
Near Medina, MN 55340
Paul
Job Details:
08/02/2024
Found unit making loud grinding noises. Started unit a second time and noise stopped and I heard something fall or become dislodged. Took unit apart, found a safety pin and other debris. Cleaned unit up, oiled wheels, started and verified proper operations
We serviced a
KENMORE REFRIGERATOR
Model 106.79172990
Near Big Lake, MN 55309
Matt
Job Details:
08/02/2024
NOT COOL ENOUGH. FF compartment is 55F and freezer is 32F. I removed the evaporator cover and theres only frost around the outside of the evaporator. I turned the heater on and it never got hot. I defrosted evaporator and the bimetal is split open. The fan bearing is going out and is shaking and vibrating and is really loud. After 20 minutes theres only frost on about 50 percent. The sealed system is also failing. Refrigerator is 25 years old. Customer is going to replace the refrigerator.
We serviced a
BEKO REFRIGERATOR
Model K74505NLU
Near Minneapolis, MN 55419
Dakota
Job Details:
08/02/2024
Replaced IM motor and tested, IM turning properly and no noise also filled mold
We serviced a
KENMORE LAUNDRY CENTER++
Model 2661532413
Near Shakopee, MN 55379
Kinnon
Job Details:
08/02/2024
Remove front panel of observed water spray not motor from leaking tub and bearing when agitation also very loud and spin out roaring sound unit has bad bearings and leaking wash tub. Client declined repair and is going to purchase a new washer.
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR/US
Near Lakeville, MN 55044
Delton
Job Details:
08/02/2024
Found that there is water pooling underneath crisper drawers. Needs drain kit but also evaporator cover is warped and foam is saturated and bowing out. Customer will think about it and call back if she wants to proceed with repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSR/AA-13
Near Richfield, MN 55423
Delton
Job Details:
08/02/2024
Replaced door and transferred over dispenser, tested and no more errors and all functions are working good.
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model n/a
Near Minneapolis, MN 55419
Dakota
Job Details:
08/02/2024
customer state sink not draining and when DW drains fills sink with dirty water, found clog in garbage disposal. Removed clog and instructed customer on garbage disposal maintenance
We serviced a
LG REFRIGERATOR
Model LFX28968ST/06
Near Minneapolis, MN 55410
Dakota
Job Details:
08/02/2024
customer state fzr getting up to 20 degrees and fridge at 45, evap has full frost pattern current operating pressures was -10 low side and 35 high side, unit took a very long time to equalize, unit holding charge no leaks, cut open filter drier, no sludge this time but did have some black debris inside. Unit is having intermittent/ floating restrictions. Unit has suction at cap tube and pressure at discharge of Yoder loop. Replaced drier, pulled deep evac and recharged unit, informed customer that if issues persist unit must be replaced due to contamination that cannot be removed.
We serviced a
GE DISHWASHER
Model CDT845P3N5D1
Near New Richmond, WI 54017
Aaron
Job Details:
08/02/2024
I removed the old sump assembly.I installed the new drain pump and drive motor onto the new sump assembly, the water level sensor too. Transferred other smaller hardware to the new sump and pushed the new sump into place, flipped the tabs closed to grab the dishwasher body and hooked up drain lines and power lines. Turned water back on and power back on, treated my repair to verify water tight fixtures. The dishwasher is leak free and ready for use.The drain pump I ordered wasnt on the service order, so I added it to the ticket.
We serviced a
GE DISHWASHER
Model GDT665SMN5ES
Near Ramsey, MN 55303
Adam
Job Details:
08/02/2024
Complaint not heating. Hold unit out found that the thermal cut off was tripped. Reset thermal cut off. Went to smart HQ and tested unit. units working properly.
We serviced a
GE WASHER
Model WDSR2080D5WW
Near Minneapolis, MN 55407
Delton
Job Details:
08/02/2024
Agitator popped off again. Replaced agitator, has different design and is more secure. Tested and is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Matt
Job Details:
08/02/2024
OUR DISHWASHER IS LEAKING A PRETTY SIGNIFICANT AMOUNT OF WATER FROM THE BOTTOM OF THE DOOR. Door seal looks good. The lower spray arm looks a little cracked and separating. I started a heavy wash and watched it for about 20 minutes and it never leaked. I recommended customer replace the lower spray arm. Customer is going to order it and replace it themselves.
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Osceola, WI 54020
Aaron
Job Details:
08/02/2024
The customers washing machine is filling on is own and stopping mid cycle.The user interface jumped around when I wasnt touching it, the numerals didnt appear in the display screen and buttons would not respond when selected. Based on this facts, I swapped the user interface out for a new user control. I plugged the machine back in and verified that the controls all work as desired. Explained the repair to the customer and answered questions regarding the laundry machines.
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Eden Prairie, MN 55347
Kinnon
Job Details:
08/02/2024
Arrived on site found dead dishwasher unplugged unit for one minute plugged it back in and dishwasher came back and worked fine. Customer has been entering start and normal commands while dishwasher closed. This couldve locked up the computer if customer calls back please order control board.
We serviced a
MAYTAG DISHWASHER
Model n/a
Near Minneapolis, MN 55442
Nate
Job Details:
08/02/2024
Dishwasher not cleaning dishes well. Found a lot of white film inside dishwasher. Customer mentioned they have a water softener and that its always worked. I did a water test and it tested as a 25 on a scale of 1-25, hardest it can be. Put into test mode and verified that all components work including heater. Customer will get water softener fixed.
We serviced a
LIEBHERR++ REF BUILT IN++
Model n/a
Near Osseo, MN 55311
Nate
Job Details:
08/02/2024
Fridge lights and display turned off. Confirmed it was in sabbath mode because I called Liebherr tech support and they helped me put it into sabbath, and customer said thats the same thing it did for them. Also, sometimes when customer had reverse osmosis the icemaker would fill with water even when it was off. Customer doesnt have RO now, they will keep an eye on the freezer and if it continues to leak, call us to have new water valve installed.
We serviced a
LG WASHER
Model WM9500HKA
Near Maple Grove, MN 55311
Nate
Job Details:
08/02/2024
Not draining well or spinning. Found a bad drain pump. Replaced pump. Works great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG REFRIGERATOR
Model LFDS22520S
Near Plymouth, MN 55447
Nate
Job Details:
08/02/2024
Making a loud buzzing. Took apart back and found the condenser line vibrating against other sections of it. Adjusted the line so that its no longer vibrating together. Sounds great now.
We serviced a
LG REFRIGERATOR
Model LFXS30766D/01
Near Minneapolis, MN 55443
Nate
Job Details:
08/02/2024
Replaced bad icemaker. Now when i tested it, it filled with water and did the full harvest. Works great now.
We serviced a
KENMORE WASHER
Model 110.28002012
Near Maple Grove, MN 55369
Nate
Job Details:
08/02/2024
Washer doesnt spin out. Lid lock and pump work. Put it through full test mode. Got under the washer and theres oil thats been spraying from the transmission. 11 year old washer. Actuator is gunked in oil. Splutch very oily. Quoted for new transmission with Splutch and actuator. Customer may replace washer.
We serviced a
GE RANGE
Model GERANGE
Near Minneapolis, MN 55407
Hyrum
Job Details:
08/02/2024
Customer states of the machine heats intermittently, and sometimes wont heat past a certain temperature. Open up the machine and discovered the connector for the igniter. Was very loose. Clip the connector and properly and tested. Machine created properly now.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Minneapolis, MN 55419
Hyrum
Job Details:
08/02/2024
Waterline was pinched behind fridge. Resecured waterline, so it would not happen again. Seems to be working now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Saint Paul, MN 55116
Hyrum
Job Details:
08/02/2024
Upon arrival, uninstalled the dishwasher and flipped it over so that I can access the pump. Replace the pump with new part. Tested the machine seems to be working properly now.
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near Minneapolis, MN 55403
Dakota
Job Details:
08/01/2024
Ice maker forming block in ice bucket, tested Im no issues found during test if issues persist recommend replace 5931630100 ice maker
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near Minneapolis, MN 55413
Dakota
Job Details:
08/01/2024
Replaced Im and ran test cycle both IM test ok
We serviced a
LG LAUNDRY CENTER++
Model WM3499HVA
Near Minneapolis, MN 55408
Dakota
Job Details:
08/01/2024
Unit not draining, unit is not a laundry center it is a combo washer dryer. Found drain pump physically broken replaced pump and tested, unit now draining. Instructed tenant on washer maintenance per LL request. ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM00
Near Saint Paul, MN 55102
Hyrum
Job Details:
08/01/2024
Customer states machine had a lot of frost buildup on the back wall and that the fridge section didnt seem to be cooling down to temperature properly. Upon arrival temperature scan showed the fridge was at 40?. She said this has been sort of an intermittent problem. Opened up the freezer and checked the evaporator, and there is signs that it had frosted up really thick at some point. Removed the remaining chunks of ice and put the machine into a force defrost mode to ensure that all the defrost components were working properly. Things seem to be working in the heater came on. make sure the evaporator was completely defrosted and reassembled the machine. Everything seems to be working properly now.
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS0
Near Saint Paul, MN 55104
Hyrum
Job Details:
08/01/2024
W10348709 BoardW10181986 sensorCustomer states that the temperature in the oven seems random and that when baking for a long time it sometimes shuts off on its own. Check the burner to make sure it was igniting properly that the valves functioning properly. Turn the oven on and check the temperature and found it to be between 150 and 200? off the actual measured temperature. Going to replace the sensor and main control board.
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S /00
Near Anoka, MN 55303
Adam
Job Details:
08/01/2024
Unit is not cooling. Getting proper voltage to the unit getting proper voltage to compressor, but the compressor is not kicking on. Put in test mode everythings running getting about .2 A from the compressor, but it is not doing anything. Unit needs a new compressor would recommend also a new control board. Hes going to try to get it covered under warranty because its still under the five-year warranty.
We serviced a
LG DRYER
Model DLEX5680W
Near Wayzata, MN 55391
Paul
Job Details:
08/01/2024
Replaced broken flexible dryer venting with hard pipe venting using airsled. Verified proper operations. ; used 2 DUCT-90 (E432 DE904 90 ELBOW) from stock
We serviced a
BEKO REFRIGERATOR
Model K74505NLU
Near Rosemount, MN 55068
Delton
Job Details:
08/01/2024
Customer complaint is that unit is not cooling. Found that compressor was running but no frost pattern on evap. No frost pattern present. Unit has refrigerant leak. Quoted customer for sealed system repair.
We serviced a
GE WASHER
Model PWT700BPT0DG
Near New Richmond, WI 54017
Aaron
Job Details:
08/01/2024
The washtub ring is chipping off and rough, looks like Ira making contact with something during the spin cycle. I ran a spin cycle test and it passed, reached top speed without issue. SmartHQ revealed an out of balance code. I cannot find a note tub ring cover anywhere, I will talk to the customer when I return for the dryer repair.( 81625)
We serviced a
FRIGIDAIRE MICROWAVE
Model GMOS1962AF
Near Ham Lake, MN 55304
Adam
Job Details:
08/01/2024
Complaint is unit will start countdown second or two and then well say end and stop. unplugged unit tested all door switches thermostats ran unit again and units working properly. Looks like all it needed was a hard restart. If it happened again, we need to get a control board for the unit.
We serviced a
BEKO DISHWASHER
Model DDT38532XIH
Near Saint Paul, MN 55103
Hyrum
Job Details:
08/01/2024
Upon arrival, customer was concerned about the dispenser and the controls. Replaced the dispenser with new part of the old one was full of soap in the rinse aid. Instructed customer on the use of controls and how to use the capacitive touch buttons. Everything seems to be working properly now.
We serviced a
BEKO REFRIGERATOR
Model bffd3624xss
Near Minnetonka, MN 55345
Paul
Job Details:
08/01/2024
Customer said unit stopped cooling, FF and freezer. Turned unit on, found inefficient compressor free wheeling. No frost pattern at all. Customer to check on warranty status of unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Minneapolis, MN 55436
Dakota
Job Details:
08/01/2024
On arrival customer state fzr door was not closing, and items thawing, removed drawers and evap cover found excess ice buildup unrelated to issue, unit had just exited defrost and didnt not have a full frost pattern, removed ice and allowed evap to cool, full frost pattern formed. Found broken glass in defrost drain, removed glass from drain, reassembled fzr door now closing properly, replaced water valve and tested Im and dispenser both operating now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VS6
Near North Oaks, MN 55127
Hyrum
Job Details:
08/01/2024
Replaced compressor and tested. Machine is cooling.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Otsego, MN 55330
Matt
Job Details:
08/01/2024
NOT GETTING HOT WATER ON ANY CYCLE. Customer advised in eco normal cycle the water is too cold and they are not getting any hot water. I started a heavy cycle on hot and it started filling with hot water. I canceled and drained and started a normal eco cycle and its filling with both, just more cold than hot water. I showed this to the customer and advised that normal eco cycle uses less water and not as hot of water. Washer is working and testing good.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Chanhassen, MN 55317
Paul
Job Details:
08/01/2024
Dryer not staying on and not rotating. Found broken belt and plugged up dryer. Replaced faulty belt and vacuumed out dryer. Oiled bearings/wheels. Started and verified proper operations. ; used 1 WE03X29897 (BELT) from stock
We serviced a
FRIGIDAIRE WALL OVEN++
Model PCWS3080AFB
Near Andover, MN 55304
Nate
Job Details:
08/01/2024
Replaced the boards and probe, and it works!
We serviced a
KENMORE WASHER
Model 110.29812890
Near Minneapolis, MN 55429
Nate
Job Details:
08/01/2024
Replaced transmission, clutch and coupling and installed coils on dryer. No leaks now. Runs great.
We serviced a
GE DISHWASHER
Model GDT535PSRSS
Near New Richmond, WI 54017
Aaron
Job Details:
08/01/2024
The customers dishwasher isnt going into selected wash mode 100 percent of the time, sometimes it will when the door is held in place for a minute or two.I slid the dishwasher out to look at the latch strike, the harness was fully seated. The strike latch had marks that made me think there was pressure from the top down, maybe something was sitting on top of it for an extended period at some point before installation. Once the new strike was in place, I plugged the machine back in to verify that the dishwasher door closes nice and tight, the wash cycle starts without pressing on the door and leaks and drips are not present. The dishwasher is back to square one and good for everyday use.
We serviced a
MIELE** DISHWASHER
Model G4286SCVI
Near Minneapolis, MN 55439
Delton
Job Details:
08/01/2024
Customer complaint is that unit is not draining and throwing f11, found small chunk of debris within drain impeller. Cleared blockage and tested unit. Unit is now operating properly.
We serviced a
SAMSUNG WASHER
Model WF45K6200AZ/A2
Near Saint Paul, MN 55119
Aaron
Job Details:
08/01/2024
I removed the top, door and bellows assemblies from the washing machine to access the drain pump. I removed the defective drain pump and hoses, installed new drain pump and attached the hoses. Reassembled the machine, filled it with water and drained the machine three times to verify that my repair was accurate and free from leaks. The washing machine is free from leakage or other defects preventing it from working exactly as expected.
We serviced a
MAYTAG DRYER
Model SDE3606AYW
Near Maple Grove, MN 55369
Nate
Job Details:
08/01/2024
Lots of metal pins inside dryer that got stuck between bearing and drum and sheared off the front of the drum . Drum is NLA. Also, blower wheel is stripped. Quoted for both, but again, drum is NLA. RPM said they are replacing the unit. Quote/estimate.
We serviced a
SAMSUNG WASHER
Model WF50A8600AE/US
Near Plymouth, MN 55447
Nate
Job Details:
08/01/2024
Leaking from tear in bottom of door seal. Replaced door seal. No leaks now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Albertville, MN 55301
Matt
Job Details:
08/01/2024
THE ICE MAKER IS NOT WORKING. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Waconia, MN 55387
Paul
Job Details:
08/01/2024
Found freezer evap froze up. Thawed with a steamer. Fan motors still work, but recommend replacement. Sealed system also looks suspect. Customer to replace refrigerator soon. Declined further repairs at this time. AEB72913929 evap panel if needed.
We serviced a
GE WASHER
Model GTW840CSN0WS
Near Corcoran, MN 55340
Adam
Job Details:
08/01/2024
Plant is getting black stuff on and in unit. Removed the wash plate and found a buildup of black soap that has hardened. Also had a buildup on the hub inside the tub. Cleaned it all up reassembled ran a couple times to make sure nothing was loose and then started a clean cycle with a fresh in it before leaving. If it continues to happen they will a basket and tub and a hub
We serviced a
KITCHENAID WALL OVEN++
Model KEMS308SSS05
Near Rogers, MN 55374
Adam
Job Details:
08/01/2024
Installed new broil element. Once installed tested unit. Bake, broil, convection. Is all working properly.
We serviced a
LG WASHER
Model WM3700HWA
Near Minneapolis, MN 55447
Nate
Job Details:
08/01/2024
Leaking towards end of cycle. Found the bottom of the bellow had detached. Took washer apart and redid the clamp on the bellow. Now bellow is on nice and secure. Ran it on a spin cycle after getting some towels wet, and it ran great. No leaks.
We serviced a
FRIGIDAIRE RANGE
Model LFGF3014LBC
Near Minneapolis, MN 55427
Nate
Job Details:
08/01/2024
Spark module isnt working correctly. Only sending power to two burners. Went to a local parts distributor and picked up the spark module after quoting owner. Came back and installed. Now all burners work great. ; pckd up 1 808608802 (Spark module)
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Hanover, MN 55341
Matt
Job Details:
08/01/2024
FRONT DOOR SWITCH BROKEN - NOT STARTING. Found the door switch has failed. Quoted customer to install new door switch. Customer declined repairs and is going to look into replacing it.
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Becker, MN 55308
Brandon
Job Details:
08/01/2024
Returned with part, installed, put the unit back in its spot, cycled and tested checked for leaks. Unit working as it should no leaks at this time.
We serviced a
ASKO++ DISHWASHER
Model DW201
Near Minneapolis, MN 55410
Dakota
Job Details:
07/31/2024
customer state unit continuously running, had to unplug to get to stop. Had to remove trim from cabinet to access DW, informed customer that I do not have nail gun to reattach after removing. customer was ok with removing trim. found unit had tripped flood switch in base of unit, clean water in base of unit, ran machine for 45 min no leaks found. Soaked up water in base and instructed customer to call back if issues persist.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houlton, WI 54082
Phillip
Job Details:
07/31/2024
I started the washer on a quick wash. Washer filled and would just sense, then shut off. I tipped back and found the slider was installed upside down. I replaced the slider but still not working. Issue is the main board is activating the shifter in agitate. I replaced the main board and now its agitate like it should. I started a quick wash. It filled and started to wash. No more issues found. No water leaking from underneath. Sound good when it spins. I had the customer see it working. I left running on the quick wash cycle. ; used 1 W10734521 (SLIDER) from stock, pckd up 1 W11419171 (Main control board)
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Maple Grove, MN 55311
Nate
Job Details:
07/31/2024
Replaced 3 waterlines, used plumbers tape, and also showed customer how to clean filter and we talked about cleaning products etc. ; used 1 HOSE5 (6FT-SSFH-2 WASHER HOSE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Woodbury, MN 55125
Aaron
Job Details:
07/31/2024
I replaced the evaporator fan /wire harness assembly. I plugged the refrigerator back in and verified that the compressor and condenser fan were running, the new evaporator fan motor is online and circulating cold air. It will take an extended amount of time for both cabinets to reach temperature but everything needed to achieve set temperature is online and working in that direction.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Saint Paul, MN 55102
Hyrum
Job Details:
07/31/2024
Discovered failed igniter. Replacement and tested.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG DISHWASHER
Model LDF5545BD
Near Cold Spring, MN 56320
Brandon
Job Details:
07/31/2024
Cus stated the unit only works for a few minutes and shuts off. The customer had broke one of the micro switches on the door switch I jumped out the broken switch. Ran it on a one hour cycle had no issues. The customer will call back if they want it repaired, they might replace the unit
We serviced a
LG REFRIGERATOR
Model LFCC22426S/06
Near Burnsville, MN 55337
Delton
Job Details:
07/31/2024
Getting ice build up on bottom of freezer and then will build up to where it will prevent freezer door from closing. Found that the evaporator drain was frozen over. Defrosted and unclogged drain that was stuck with gunk and dust/lint. Tested and evaporator drain now drains and should no longer have ice build up on bottom of freezer.Will return defrost heater part that ST sent as not needed.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Loretto, MN 55357
Paul
Job Details:
07/31/2024
Found dryer not heating. Diagnosed faulty thermal fuse. Replaced fuse. Vacuumed out dryer and oiled bearings. Cleaned outdoor lint trap. Verified proper operations. ; used 1 WP3392519 (FUSE - NON-RESET & 2 WIRE TSTAT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Albertville, MN 55301
Matt
Job Details:
07/31/2024
OVEN GETS TO HOT. Found the bake element relay is stuck on and theres 240V there the whole time its on. Quoted to install new board. Customer declined repairs.
We serviced a
AMANA DISHWASHER
Model ADB2500AWS
Near Saint Paul, MN 55116
Hyrum
Job Details:
07/31/2024
We serviced a
VIKING++ REFRIGERATOR
Model VCBB363RSS
Near Minneapolis, MN 55424
Hyrum
Job Details:
07/31/2024
Customer states that machine has not function since they had their electrical service was maintained. Turn the machine off and back on again and it started working perfectly. Everything seems to be working. There couldve been an issue, causing an error while the electrical surface was being installed but at this time everything seems to be working properly.
We serviced a
GE REFRIGERATOR
Model PFSS2MJYISS
Near St. Cloud, MN 56301
Brandon
Job Details:
07/31/2024
Returned with parts, was able to get the freezer door off. Had to separate the tracks, found the screw holding the tracks on had come loose causing the tracks to jam. Was informed the unit was leaking, while the drawers were out was able to remove the ice and cleaned the drain. Reassembled the tracks and the drawers. Adjusted the door. Informed the customer to make sure the door shuts all the way very tight on both sides of unit.
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/24
Near Minneapolis, MN 55441
Adam
Job Details:
07/31/2024
Installed door opening part from last diagnosis. Once tested unit is working properly
We serviced a
WHIRLPOOL RANGE
Model RF365PXDQ0
Near Plymouth, MN 55447
Nate
Job Details:
07/31/2024
Replaced bad bake element. Works great now. Heats well, no sparks.
We serviced a
BEKO REFRIGERATOR
Model 7293749692
Near Minneapolis, MN 55406
Hyrum
Job Details:
07/31/2024
Customer states door was stocked and they could not get it open after a power outage. Eventually was able to crack the door open. Discovered that the cable system that keeps the door aligned had jammed, and one of the cables had snapped and gotten tangled. At this point, I cut the rest of the cables away so that the drawer slides could function properly. Customer for Costa replacing the rail and cable assembly. Customer declined any additional repairs at this time. Instructed customer to make sure that they were opening and closing the door carefully that the drawer would stay aligned. Machine seems to be working mostly OK at this time. if customer decides to have rail assembly replaced, please see attached photo for part number and quote
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Maple Grove, MN 55369
Adam
Job Details:
07/31/2024
Complaint is leaking out the left front corner. Ran unit for about 35 minutes. Never got a leak with the door off. Theres a service bulletin for water leaking out of the vent when the door is open at the end of the cycle did the service bulletin reprogrammed it so I wouldnt happen. Checked over the spray arm to make sure thats all good. It is. There was no water in the catch tray so we know its at the water valve or over sudsing. Possible that its leaking from the dispenser but theres no evidence of it at this time. Customers gonna try it out to see if its good if not, I told him we can come back out but have it ran right before I come out or at least running an hour before my time, that way its been running for a while before checking for leaks. Also wont be a bad idea to pre-order dispenser just in case.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS26JSB
Near Brooklyn Park, MN 55445
Adam
Job Details:
07/31/2024
Unit is in cooling properly. Refrigerator is over 50?. Pulled unit out because everything is operating and found that unit has a sealed system issue and has the common issue of frost buildup on the outside cavity of the unit. This is unrepairable and I need to get a new unit see photos.
We serviced a
MAYTAG DRYER
Model MGD9800TQ0
Near Coon Rapids, MN 55433
Adam
Job Details:
07/31/2024
Unit wont do anything. Disassembled and found the belt is broken. Customer did repair kit. Including rollers idler and belt. Installed parts. Cleaned out lint. Reassembled and tested unit is now working ; used 1 4392067 (BELT - SET) from stock
We serviced a
ASKO++ DISHWASHER
Model DFI664XXL
Near Wayzata, MN 55391
Nate
Job Details:
07/31/2024
Lately wont drain. They hear the drain pump running at the beginning of the cycle but no water flows through the air gap. I bypassed the air gap. Now it drains great. Air gap was impeding flow sporadically. I filled it and drained it 12 times and each time it drained fully and perfectly, and sounds great. Customer requested to hold onto parts per Asko.
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWC
Near Oak Grove, MN 55303
Adam
Job Details:
07/31/2024
Customer wanted us to check over freezer thats out in the garage. Fan is operating correctly was at -6?. He had it on the coldest setting so that is good. There is no condenser fan or condenser in the back. I did say when its extremely hot it might not be a bad idea to have a fan set up to blow back there to cool everything off cause theres nothing to cool
We serviced a
GE DRYER
Model GFD85ESPN1RS
Near Saint Michael, MN 55376
Matt
Job Details:
07/31/2024
DRYER HAVE NO POWER. Found the main board has failed. Installed new board provided by warranty and tested. Dryer is working great. Dryer is now fixed.
We serviced a
MAYTAG WASHER
Model MAV4755AWW
Near Bloomington, MN 55438
Delton
Job Details:
07/31/2024
Replaced drain pump again (old one was DOA) and now is quiet and working good. Belt and hinge were replaced also. Washer is working good.
We serviced a
JENN-AIR RANGE
Model JDS8850BDS
Near Minneapolis, MN 55417
Nate
Job Details:
07/31/2024
Cook top isnt working great. Two front burners not igniting well. Cleaned up burners, all ignite better except for front right. Needs spark module and burner assembly. Quoted for repair. They will think about it and let us know if they decide to do it.
We serviced a
JENN-AIR RANGE
Model JGS9900CDS00
Near Minneapolis, MN 55416
Nate
Job Details:
07/31/2024
Replaced bad board and UI touch panel. Works great now.
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Osseo, MN 55311
Paul
Job Details:
07/31/2024
Replaced broken user interface trim. Adjusted unit in opening for best operations.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW5A
Near Medina, MN 55340
Paul
Job Details:
07/31/2024
Customer states unit will not run. Found breaker tripped to dishwasher. Found loose wire connectors at junction box. Tightened connections and reset breaker. Verified operations of heater with wash pump, pulling 7.5 amps. File number 87463960. Dishwasher in good working order again.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CD
Near New Richmond, WI 54017
Aaron
Job Details:
07/31/2024
The customers ice maker isnt producing ice and the water dispenser pressure is low.I entered the refrigerator into service mode and checked all steps that apply to the ice maker function, there is cold air flow, water supply and ice maker hardware checks out. The amount of water making it into the tray was low, I adjusted the fill time to account for extremely low water pressure to the refrigerator. The customers have a reverse osmosis system that is affecting water pressure to the refrigerator. I did not find any leaks inside the fresh food cabinet or the ice room.
We serviced a
ELECTROLUX WASHER
Model ELFW7537AT1
Near Wayzata, MN 55391
Kinnon
Job Details:
07/31/2024
Initially on front load washer had to slam door to get locked to engage correctly after replacing lock assembly. I can now shut the door normally without any force and it will lock correctly. Door boot is not needed for replacement on this model all functions test good now.
We serviced a
ELECTROLUX DRYER
Model EFME427UIW1
Near Minneapolis, MN 55438
Delton
Job Details:
07/31/2024
Found that wires shorted and burnt off. I informed customer either a new wire harness is needed or I could splice wires back together. Customer opted to splice wires together. Tested and dryer turns on and is heating. Dryer is working good.
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Zimmerman, MN 55398
Matt
Job Details:
07/31/2024
SQUEAKY NOISE. Found the idler pulley was squealing. Quoted customer to install new rebuild kit. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 1 4392067 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock
We serviced a
LG RANGE
Model LRGL5823S/01
Near Minneapolis, MN 55426
Nate
Job Details:
07/31/2024
Not heating and giving F9 error: found a bad bake igniter. Replaced igniter, put on bake, ignited quick and heated nicely: no F9 error. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
ASKO++ DISHWASHER
Model 1475
Near Hopkins, MN 55305
Nate
Job Details:
07/31/2024
Dishwasher continually runs the drain pump. Found the flood pan full of water. Dried all the water out. Ran it for a half hour and could not find any drips or parts that had evidence of dripping. Did find a lot of detergent suds in dishwasher. Used some olive oil to help get rid of suds. Thats possibly what caused it to overflow and flood. If it happens again, I would quote them for a water valve as he said once it did over fill it when it wasnt running.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bloomington, MN 55420
Delton
Job Details:
07/31/2024
Replaced parts sent by ST (timer W11685947; knob w11708423) cleaned out outside dryer vent flap, tested and dryer is running and cycling heat normally. Dryer is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASD
Near Minneapolis, MN 55431
Delton
Job Details:
07/31/2024
Replaced freezer door and transferred over all electronics. Also customer said that some of the foods, drinks, produce has been freezing in the refrigerator side. I found that the thermistor was a bit covered in foam inside wall cavity. Pulled it out and removed insulation. Tested and refrigerator is cooling and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Richfield, MN 55423
Delton
Job Details:
07/31/2024
Replaced rack kit and door handle. Tested and rack no longer falls off and door handle is secure. Dishwasher is working good.Replaced parts sent by ST Door handle w11685315; rack adjuster kit w10712395
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Sauk Rapids, MN 56379
Brandon
Job Details:
07/31/2024
Customer states the unit was going out of balance. Found the drum was very loose and was grinding. The hub was stripped out, and one leg was loose. Adjusted the leg the customer approved the new hub. Was able to get the was plate off and Change the hub. Cleaned out the coins in the tub. Installed the new hub, and put unit back together, calibrated, cycled the unit on high spin the customer said the issue was fixed
We serviced a
ELECTROLUX WALL OVEN++
Model EW30SO60LSA
Near Minneapolis, MN 55441
Nate
Job Details:
07/31/2024
Replaced bad holders, levers and switches. Works great now. ; used 1 5304470548 (LATCH HOOK RIGHT), 1 5304470547 (LATCH HOOK), 1 5304461109 (SWITCH ASSEMBLY), 1 5304470592 (LEVER RIGHT), 1 5304470591 (LEVER), and 3 5304493153 (SWITCH) from stock
We serviced a
GE DISHWASHER
Model DDT700SGN4BB
Near Monticello, MN 55362
Matt
Job Details:
07/31/2024
DISHES NOT COMING OUT CLEAN, TRIED RUNNING THREE TIMES USING DIFFERENT DETERGENT - STILL NOT CLEANED. Found the diverter magnet is all covered in magnetic material so it isnt changing back and forth between the zones. Installed new diverter kit and screw. Tested and dishwasher is working great. Dishwasher is now fixed.
Near Chaska, MN 55318
Kinnon
Job Details:
07/31/2024
Spoke with client regarding ring burner not inserted all the way per client burner works good , burner issue resolved
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Carver, MN 55315
Kinnon
Job Details:
07/31/2024
Replaced freezer slide rails tests good
We serviced a
LG DRYER
Model DLE7000W
Near Shakopee, MN 55379
Kinnon
Job Details:
07/31/2024
Replaced defective door switch tests good
We serviced a
LG REFRIGERATOR
Model LRTLS2403S.ASTCNA0
Near Zimmerman, MN 55398
Adam
Job Details:
07/31/2024
Installed parts from last diagnosis. Once installed tested unit is working properly
We serviced a
FRIGIDAIRE RANGE
Model PCFI3670AF
Near Osceola, WI 54020
Aaron
Job Details:
07/31/2024
I explained the operation of the bridge cooktop function and using convection bake oven mode to circulate hot air in and out of the cavity.No parts or repair required .
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Shorewood, MN 55331
Paul
Job Details:
07/31/2024
Replaced faulty motor control board. Put unit through test mode and verified proper operations. Washing machine in good working order again.