We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Prior Lake, MN 55372
Nate
Job Details: 01/09/2024
"Just clicks. Doesnt run. Found a bad thermal cut out. Replaced cut out, and vacuumed out dryer and cleaned and oiled rollers.. I ended up climbing behind dryer and cleaning all the lint out of vent and made sure flap opens.
We serviced a
MAYTAG DRYER
Model MGDE400XW1
Near Saint Augusta, MN 56301
Brandon
Job Details: 01/09/2024
"Customer said the unit was making nosie. Removed the covers and cleaned out the unit. Found a roller locked up. Quoted customer a new set of wheels, idler pulley and belt. Customer approved, installed the parts reassembled the dryer cycled and tested"
We serviced a
LG REFRIGERATOR
Model LMWS27626S/02
Near Saint Paul, MN 55104
Ivan
Job Details: 01/09/2024
"Installed the duct assembly supply part provided by the customer and defrosted the unit; it is currently functioning.
We serviced a
SCOTSMAN++ ICEMAKER++
Model DE33PA - 1SSD
Near Minneapolis, MN 55441
Adam
Job Details: 01/09/2024
"10th floorThis unit is working properly is making ice water is turning blue from the hard water they have, and all the calcium buildup ran the cleaner through it wiped everything down explain to receptionist put a note on there to empty the ice completely, and wipe it down; saved tckt"
We serviced a
SCOTSMAN++ ICEMAKER++
Model DE33PA - 1SSD
Near Minneapolis, MN 55441
Adam
Job Details: 01/09/2024
9h floor employees break room. Icemaker is working properly. Just need a good cleaning cleaned it out. Did proper maintenance. Ran cleaner through it. Also let the receptionist know to make a note on it to wipe it out in the morning and emptied the ice.; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Plymouth, MN 55446
Phillip
Job Details: 01/09/2024
The refrigerator side is not cooling well. I removed the fresh food cover and found the evaporator has a low frost pattern. The fridge is leaking refrigerant in the evaporator and heat exchanger. The evaporator and heat exchanger both need to be replaced. I quoted for the repair and will order the parts. ; ordrd 1 297217900 (Heat exchanger) and 1 297414901 (EVAP REPLACEMENT **)
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Saint Michael, MN 55376
Matt
Job Details: 01/09/2024
"Customer complaint is, SUPER LOUD WHEN SPINNING. Inspected and tested. Washer sounds like a jet engine when spinning and is leaking water on the floor. Washer needs a new gearcase part number W11393685, new spaner nut part number W10909670, and a new slider part number W10734521. Please call in for authorization. I need 2 hours on my return trip. ; saved tckt"
We serviced a
DANBY REFRIGERATOR
Model DBC2760BLS
Near Eagan, MN 55122
Nate
Job Details: 01/09/2024
"Stopped cooling. I found compressor and evaporator fan not running. Turned off power to it to remove the hi warning. That got rid of it. After 10 minutes, per Danby, temps should be dropping on right side. No drop in temp. Actually increased. Tech line said since compressor and all fans running, if it was a bad temp sensor it would give an error. Most likely needs a recharge. Please call customer with quote for sealed system work. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTLS2
Near Mound, MN 55364
Adam
Job Details: 01/09/2024
Customer complaint is not cleaning properly or at all. Brand unit I put a glass in there with a little bit of jelly and it would never get it out. Found that it has very weak pressure. Checked over the chopper filter. Nothing there just a motor itself is bad. Will need some assembly ordered and rescheduled customer.; ordrd 1 W10782773 (Sump assembly)
We serviced a
KENMORE MICROWAVE
Model 363.63703600
Near Maple Grove, MN 55311
Phillip
Job Details: 01/09/2024
"The complaint is the microwave is dead. I plugged it in and verified it gets 120 volts to the main board. I get 120 volts going into the transformer but nothing out of the transformer. I ohm the display transformer and it read 0 ohms. The door latch keeps breaking and the door is hard to open. The switch bracket is worn down and should be replaced. The turn table does not spin. The turn table motor has no resistance when you try to spin the turn the table. It needs the bracket, transformer and turn table motor. I could not find the turn table motor or transformer in stock. Please look it up and contact the customer. WB06X10216 bracket Control transformer WB20X10023Turn table motor WB26X10188; snapped 1 QuickPics, states that autho needed"
We serviced a
GE WASHER
Model PTWN8050M0WW
Near Saint Paul, MN 55108
Ivan
Job Details: 01/09/2024
"During the visit, it was determined that the machine requires a new transmission brake assembly and rotor housing. Both parts have sustained damage. To resolve this issue, the following parts will be needed:She is interested in repair if find parts available . WH37X10005 Washing Machine Mechanical Housing AssemblyRotor Assembly WH37X10005WH39X10009; saved tckt"
We serviced a
DANBY REFRIGERATOR
Model SPRWC053D1SS
Near Minneapolis, MN 55439
Nate
Job Details: 01/09/2024
"Top section for red wines is set to 63 and its been 52 according to customer. I took temps, its currently 54.3 on top, and they have it set lower on lower section and its 48 degrees but set to 42. They said a fan has been running louder lately. I found no restrictions or frost build up around the evaporator fan, but they said it sounds like its coming more from underneath. I checked the evaporator coils and there was minimal frost build up on coils. I lowered temps and the compressor kicked in, and I gave it 20 minutes. Only the upper half frosted over. I pulled out the fridge and attempted to take an amp draw on wires, but all said zero ohms. I attached photo of compre$$or. Please submit for sealed system work. ; O-emld tckt"
We serviced a
LG RANGE
Model LREL6323S.FSTLLGA
Near Monticello, MN 55362
Brandon
Job Details: 01/09/2024
"Cist stated the front burner not working correctly, removed the stove top found broken wire in the stop top. Ordered new part. ; ordrd 1 MEE50408702 (Burner element)"
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW5620HW2
Near Minneapolis, MN 55411
Nate
Job Details: 01/08/2024
"Not draining. Found the filter full of junk: cleaned it all out, drains great now: showed customer how to clean filter. Put it on a drain and spin and it spins and drains awesome."
We serviced a
KENMORE DRYER
Model 110.94832201
Near Becker, MN 55308
Brandon
Job Details: 01/08/2024
Customer states the dryer is taking several time to dry clothes. Disassembled and cleaned found unit full of lint. Oiled the rollers and idler pulley, put back together, and ran- tested the vent and the unit is venting well.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Saint Paul, MN 55103
Ivan
Job Details: 01/08/2024
"The issue was that the main heat was not turning on due to a loose connector. I resecured and verified the connection, and now there are no issues."
We serviced a
MAYTAG DRYER
Model MGDB750YW0
Near Minneapolis, MN 55418
Ivan
Job Details: 01/08/2024
"During the visit, I discovered that the machine was not functioning due to a damaged belt and idler pulley. After replacing these components and conducting test cycles, the machine started to work perfectly.
We serviced a
GE DISHWASHER
Model GDF630PSM5SS
Near Maple Grove, MN 55369
Matt
Job Details: 01/08/2024
"Customer complaint is, FAILURE TO DRAIN CODE. Inspected and tested. Found the drain pump has failed. Also the drain hose has a black rubber extension. Customer approved repairs. Installed new drain pump and drain hose extension. Tested and dishwasher is draining great. Dishwasher is now fixed.
We serviced a
FRIGIDAIRE RANGE
Model RG-533
Near Maple Grove, MN 55369
Phillip
Job Details: 01/08/2024
The bake element is not working. The customer removed the bake element and found on of the terminals was bad. I installed new terminals on the wires and installed the new bake element they had purchased. The bake is now working.
We serviced a
GE RANGE
Model n/a
Near Maple Grove, MN 55311
Matt
Job Details: 01/08/2024
"Customer complaint is, LF BURNER STOPPED WORKING. Inspected and tested. Found the front left burner was dirty. Cleaned up burner and tested. Burner is working great. Range is now fixed."
We serviced a
GE DRYER
Model GFDS140GD0WW
Near Maple Grove, MN 55311
Matt
Job Details: 01/08/2024
"Customer complaint is, SQUEAKING BUT STILL DRYING AS NORMAL. Inspected and tested. Found the front bearing and glides are wore out and the bottom felt is ripping. Needs a new front bearing assembly and bottom felt seal. Installed new front bearing assembly and bottom felt seal. Tested and dryer sounds great. Dryer is now fixed."
We serviced a
WHIRLPOOL DRYER
Model LGR7646EQ0
Near Eden Prairie, MN 55346
Adam
Job Details: 01/08/2024
"Customer service complaint is unit not heating. Looked through little window to watch igniter to see if it would blow and start. Unit with tumble but igniter would never engage. remove the back of the unit tested some of the thermostats and found a bad thermostat. Replaced thermostat, tested unit and working properly reinstalled everything tested again working great vent is too high up to check airflow properly. It is blowing the window open and it looks like its blowing decent temps are getting to 110 which is normal for gas dryer. Explained customer if it seems like things are taking longer to dry or anything and usual please get dryer vents clean.
We serviced a
ELECTROLUX DRYER STACKED++
Model EFDE317TIW1
Near Mendota Heights, MN 55120
Ivan
Job Details: 01/08/2024
Installed new U/I and control board tested cycles no issues works great.
We serviced a
ASKO++ DISHWASHER
Model 492570/04
Near Minneapolis, MN 55413
Nate
Job Details: 01/08/2024
Replaced bad water valve. Now it doesnt rumble when it fills. Fills great and circulates great.
We serviced a
GE WALL OVEN++
Model PT956SR1SS
Near Chanhassen, MN 55317
Adam
Job Details: 01/08/2024
Installed part from last diagnosis was able to do without having to pull the oven out of the wall. Was able to do inside the cavity of the oven itself installed part tested its working properly
We serviced a
MAYTAG WASHER STACKED++
Model MHW5630HW0
Near Minneapolis, MN 55406
Nate
Job Details: 01/08/2024
Replaced bad pressure sensor. Ended up not needing new main pcb. Runs great now. Ran it through a drain and spin and ran awesome.
We serviced a
GE DRYER
Model GFDN120GD1WW
Near Plymouth, MN 55446
Phillip
Job Details: 01/08/2024
"The customer said the dryer heats but takes long time to dry. I took a heat test and the dryer heated up to 245 degrees and it took a real long time. I used my tester and tested the air flow, the air flow is poor. I pulled the dryer out and removed the dryer duct. I then ran the heat test again. Now it heated to 205 and it got there quickly. It then turned off and the heat dropped quickly. The air flow out the dryer is good and the connecting duct is not plugged. I advised the customer to have the dryer duct cleaned ASAP."
We serviced a
SAMSUNG RANGE
Model NE58R4321SS1SS/AA
Near Sartell, MN 56377
Brandon
Job Details: 01/08/2024
Customer said the breaker was tripping when the oven was running. Turned oven on preheat and removed the back covers. The unit preheated with no issues turned on the burner and had the breaker trip at 38 amps. Turned oven to 45O unit preheated and had no issues. Turned on a few breakers and the breaker did not trip. The suspected issue is the breaker. The customer will change the breaker himself if the breaker does not fix the issue the customer will call back
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS3
Near Minneapolis, MN 55407
Nate
Job Details: 01/08/2024
"Hasnt been heating. Heater ohms good. Main pcb wasnt sending voltage to heater. Replaced main pcb. But it still did not heat. I pulled the dishwasher out and checked the heating element and it actually is internally broken. I tested the heating element and it was OL. Ordered heater, installed heater and installed main pcb. No amp draw before on heater. Now 7 amps per spec when heater comes on.
We serviced a
GE MICROWAVE
Model JVM1650SB004
Near Eden Prairie, MN 55347
Adam
Job Details: 01/08/2024
"Install new magnetron from last diagnosis. Once it was installed, tested before reassembling. It was working properly reassembled unit and then reinstalled. Once it was reinstalled, tested again multiple times make sure it was heating and working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Otsego, MN 55362
Matt
Job Details: 01/08/2024
"Customer complaint is, LEAK FROM THE FILTER IS GOING DOWN TO THE FREEZER. Inspected and tested. Found its leaking from a crack in the water reservoir tubing. Customer needs to unplug refrigerator and defrost the freezer after we repair the water leak because theres ice buildup in the freezer causing the drawer to not open and close right. I also advised customer to turn the water off to the refrigerator until we do the repair because its leaking when you use the dispenser or when the ice maker cycles. Installed new water reservoir tank and tested. No more leaks.
We serviced a
KENMORE WASHER
Model 110.20922990
Near Minneapolis, MN 55438
Adam
Job Details: 01/08/2024
Installed parts from last diagnosis. Once the transmission and agitator was installed tested on every cycle made sure its spun and drain. Good. Also agitated properly. Everything is working great again. Customer is happy with the way It works. also clean the entire outside of the unit for the customer making sure theres no grease on anything and lent or any kind of dirt.
We serviced a
GE REFRIGERATOR
Model GSS22SGRESS
Near Minneapolis, MN 55428
Phillip
Job Details: 01/08/2024
Both sides not cooling well but cooling some. I found the fridge display lights are out and the dispenser lights are flashing. The evaporator fan is trying to start but cant. The board has failed. I went to Sundberg and got the main board. I came back and replaced the main board. Its now working great. I advised the customer to give it the rest of the day to cool down.
We serviced a
GE RANGE
Model JGB735DP1BB
Near South Haven, MN 55382
Brandon
Job Details: 01/08/2024
"Customer stated the door was sprung. Found both hinges are bent. Will need new hinges for both sides. could not get the door on to check the door to see if that was bent. ; snapped 1 QuickPics, states that autho needed"
We serviced a
VENTAHOOD VENT HOOD
Model K250HSS2
Near Minneapolis, MN 55418
Ivan
Job Details: 01/08/2024
"The vent is working fine, but the customer has reported that the switch is no longer functioning. Upon inspection, I observed that the switch is mechanically inoperative. Kindly provide a quote for the necessary parts to facilitate the repair. Thank you.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near Osseo, MN 55311
Matt
Job Details: 01/08/2024
"Customer complaint is, FREEZING ON THE BOTTOM, THE BACK IS COVERED IN ICE. Inspected and tested. Customer had refrigerator unplugged and defrosted when I got here. I tried removing the FF evaporator cover and its still frozen behind and the foam broke taking it apart. The defrost drain is plugged. I defrosted evaporator and cleaned out drain and installed new drain kit. Tested and the heater is not coming on. The bimetal has failed. The bimetal is NLA part number WR02X12592. Can someone find this bimetal and reschedule the customer please. I did not install the evaporator cover yet, just in case we cant find the bimetal. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model 1
Near Saint Paul, MN 55104
Ivan
Job Details: 01/08/2024
"The system is not cooling adequately; the compressor runs intermittently and produces heavy noises. Error codes 304 and 300 have been identified. A complete replacement of the compressor and seal is necessary.Please provide a quote for customer if will like to move forward with repair . List of errors related to the sealed system:0300 (300-399) 0301: N/A (Not Applicable)0302: N/A0303: Freezer temperature exceeds > 55?F.0304: Fresh Food temperature exceeds > 25?F.0305: N/A0306: N/A0307: N/ATo address the cooling issue, it is imperative to install a new compressor and seal. If you require any further information or clarification, please feel free to ask.; saved tckt"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KB3
Near Chaska, MN 55318
Adam
Job Details: 01/08/2024
Customer complaint is not making ice. Last visit I cycled the icemaker never got water and turned on the water valve and got water this time it never went through harvest still had the same ice/water from when I test ran it last time. Unit just wont cycle through. Will need new icemaker ordered and rescheduled customer.; used 1 5303918493 (I/M ASSY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Elk River, MN 55330
Matt
Job Details: 01/08/2024
"Customer complaint is, WONT START THE LIGHTS ARE ON.. SHE DOES NOT THINK THE DOOR IS LATCHING. Inspected and tested. Found the door strike is bent down preventing the door from shutting and latching. I bent it up and now its working, but its still bent and not lining up quite right. I called and texted Wil for authorization, but havent heard back if he wants me to order the new door strike. Wil texted me to order the part and go ahead with the repair. Installed new door latch strike and tested. Dishwasher is working great. Dishwasher is now fixed. Please bill customer. ; saved tckt"
We serviced a
BEKO REFRIGERATOR
Model BFFD362288
Near Minneapolis, MN 55410
Nate
Job Details: 01/08/2024
"Wrong part sent. Need to get correct part sent. They leave Wednesday at noon. Hope to be able to overnight it and be back before then. ; saved tckt , states that autho needed"
We serviced a
LG DRYER
Model DLE7100W
Near Minneapolis, MN 55412
Phillip
Job Details: 01/08/2024
"The customer complaint is the dryer starts but does not tumble. I tried the dryer and the motor hums when it tries to tumble. I tried to spin the drum by hand but it wont spin. I took the dryer front off and removed the drum. I found the dryer drum has a crack in it and a pair of underwear was stuck in the drum. That was bound up around the left rear roller. I got it spin but the drum has a crack. I advised the customer to not use it. It will need the drum, the belt and rollers supports. ; ordrng 1 4400EL2001F (Belt) and 1 3045EL1002P (Drum) and 2 AGM75510755 (Drum roller support)s"
We serviced a
FISHER PAYKEL++ DRYER
Model DG7027P1US0
Near Saint Michael, MN 55376
Phillip
Job Details: 01/08/2024
The complaint is when you shut the dryer door the motor starts on its own. The does heat. Theres also a loud screeching sound when it runs. I removed the main board and inspected the back of it. I did not see anything burnt. I put the board back in and now the dryer works good. The drum does not spin when the door is shut. If I press start then it spins. The motor relay on the board was stuck. The board will need to be replaced. I tried to isolate the noise but I could not. I think its either from the motor or the idler. It sounds more like an idler drag sound than a motor. I was unable to get parts to pull up. Please look up the main board control and the idler and give the customer an estimate. ; saved tckt
We serviced a
GE WASHER
Model GFW650SPN3SN
Near St. Cloud, MN 56301
Brandon
Job Details: 01/05/2024
Customer states the unit would not power on.Checked and found unit had power. Replaced the part that was provided. Cycled and tested unit. The unit is now working
We serviced a
LG WASHER
Model WM3500CW
Near Plymouth, MN 55446
Adam
Job Details: 01/05/2024
Installed part from last diagnosis. Once part was installed tested multiple times for leaks. No leaks for present. Unit is working properly now.
We serviced a
GE DISHWASHER
Model PDTZ15SMN4ES
Near St. Cloud, MN 56304
Brandon
Job Details: 01/05/2024
Customer stated the heater was not working.Removed the unit cycled and tested found no power going to heat element. Installed supplied parts. Cycled and tested now the unit is heating. Put unit back in its spot
We serviced a
LG MICROWAVE
Model LMV1831SS/00
Near Minneapolis, MN 55448
Phillip
Job Details: 01/05/2024
The numbers on the display go crazy and flash. I verified the issues and replaced the whole control assembly. I tested and the new one works good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Minneapolis, MN 55441
Adam
Job Details: 01/05/2024
Customer is complained as top rack not washing properly. Inspected upper spray arm that looks like its good its connecting good ran unit and found that the water pressure sounded really low with the motor so I ran unit and it doesnt have much water pressure and isnt moving the top spray arms. Removed filter and then removed chopper cover. Once chopper cover was removed was able to find the chopper all gummed up. cleared it reassembled unit sounds a lot better.
We serviced a
BOSCH DISHWASHER
Model SHE53C85N/01
Near Big Lake, MN 55309
Brandon
Job Details: 01/05/2024
customer showed me the upper rack was hitting the top sprayer. Was able to adjust the top sprayer so it was not hitting the top rack.
We serviced a
WHIRLPOOL DISHWASHER
Model IUD8500BX1
Near Minneapolis, MN 55411
Adam
Job Details: 01/05/2024
Installed part from last diagnosis. Once installed tested for 15. Minutes no leaks and working properly
We serviced a
GE RANGE
Model JB65YKCFS
Near Monticello, MN 55362
Brandon
Job Details: 01/05/2024
"Customer stated the oven take long time to preheat and never seems to get up to temperature Turned unit on waited 3 minutes could feel no heat coming from the lower bake element. Removed element and noticed one wire not hooked up, tested the element, tested good. Removed back cover, hooked element back up plugged in unit, turned unit on, tested voltage a the back of the element (ok) ran unit and the element worked. Waited and the unit got to 350 in 7 minutes."
We serviced a
GE REFRIGERATOR
Model GFE28GMKJES
Near Maple Grove, MN 55311
Nate
Job Details: 01/05/2024
"The fresh food fan was running super loud. Found ice built up around it, and the insulation around it and around the lower evaporator panel was all saturated. Replaced entire assembly which includes fans. Now its nice and quiet and sealed better too around the ff evap fan."
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eden Prairie, MN 55347
Adam
Job Details: 01/05/2024
Installed part from last diagnosis. once the drain pump was installed tested multiple times make sure it didnt have Any leaks and was draining properly. Unit is working correctly now.
We serviced a
SAMSUNG DISHWASHER
Model DW80T9950UG
Near Kimball, MN 55353
Brandon
Job Details: 01/05/2024
"Customer stated they were getting a 5C error code.Ran unit for 4 minutes and drained, when the unit drained it sounded like it was pumping debris out. Filled unit and drained several more times. Never got unit to code. The customer has been pre cleaning dishes and running the 60 minutes cycled. Customer also do know when the last time the unit was ran on a cleaning cycle. Customer will now run regular cycle and clean the unit"
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Arden Hills, MN 55112
Phillip
Job Details: 01/05/2024
The whole unit stopped cooling because the compressor had failed. Today I replaced the compressor and filter drier. I leaked checked with nitrogen and then purged the system. I pulled a deep vacuum for 15 minutes. I updated the main board. I recharged and verified pressures are good and its cooling. I advised them to wait 6 hours for it to be cold.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Minneapolis, MN 55412
Phillip
Job Details: 01/05/2024
The oven would not bake or broil. The broil is underneath so it uses the bake burner. I started the oven and the ignitor does not glow. I did get 120 volts to the ignitor. It needs the ignitor. I quoted for the repair then replaced the ignitor. The oven now bakes.
We serviced a
BEKO REFRIGERATOR
Model BFFD3626SS
Near Apple Valley, MN 55124
Nate
Job Details: 01/05/2024
"Sometimes the compressor runs loud and it has trouble cooling. It was 35 and 0 when I got here. Replaced back panel though, which includes new evaporator fan. Also recommended pulling fridge out another inch to give it proper clearance behind so it doesnt overwork the compressor."
We serviced a
WHIRLPOOL DRYER
Model WGD9400SU0
Near Medina, MN 55340
Matt
Job Details: 01/05/2024
"Customer complaint is, DRUM DOESNT SPIN. Inspected and tested. Found the idler pulley had wore through and fallen off. Installed new idler pulley and vacuumed out bulkhead. Tested and dryer is working great. Dryer is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Et20nkxan00
Near Loretto, MN 55357
Matt
Job Details: 01/05/2024
"Customer complaint is, NOISY. Customer said its coming from the evaporator fan. Inspected and tested. Everything was off when I got here. I turned the compressor on and the evaporator fan started loud, but then sounded normal. I removed the evaporator cover and everything looked good. Customer approved repair. Installed new evaporator fan motor kit and tested. Fan sounds great. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Lakeville, MN 55044
Nate
Job Details: 01/05/2024
"Microwave dead. Found a blown fuse and a bad micro switch. Also the switch assembly was a bit worn down. Replaced assembly, along with the switches and fuse.
We serviced a
LG MICROWAVE
Model LMV2031BD
Near Maplewood, MN 55119
Ivan
Job Details: 01/05/2024
"The microwave was not turning on at all, and upon investigation, I discovered that both the fuse and thermostat were shorted. After replacing both units, the microwave now works perfectly with no issues."
We serviced a
GE COOKTOP++
Model JGP336WEV3WW
Near Saint Paul, MN 55102
Ivan
Job Details: 01/05/2024
"The customer complained about smelling gas coming from the cooktop. I conducted a thorough inspection but did not find any issues or leaks. I tested the main lines for gas leaks using soap and also cleaned up the burners, ensuring everything was secure with no apparent issues.It is possible that the gas smell may have resulted from the pilot light not being in the right location or from turning on the gas before igniting the burners. I explained to the customer that if they pass the spark function for a few minutes without igniting the burners, gas might escape. I emphasized the importance of putting the pilot light in the correct location before turning on the gas to avoid gas leakage.I advised the customer to be careful in the future and to ensure proper ignition to prevent any gas release."
We serviced a
ZLINE++ RANGE
Model RA48
Near Edina, MN 55435
Nate
Job Details: 01/05/2024
Replaced bad spark igniter and igniter. All burners ignite great now.
We serviced a
LG REFRIGERATOR
Model LRSXC2306S/00
Near Roseville, MN 55113
Ivan
Job Details: 01/05/2024
"The customer complained that the ice maker was not producing enough ice. During my visit, I observed that the water pressure for the dispenser was notably weak. I conducted a test on the main water supply, confirming that the water pressure was indeed good and strong. After reconnecting everything, the water dispenser now has satisfactory pressure.However, the customer insisted on replacing the water valve, expressing a desire to avoid potential issues in the future. She approved the estimate, so please proceed to order the necessary part. The part number for the water valve is AJU75632518.; saved tckt"
We serviced a
GE RANGE
Model JGB660EP1ES
Near Maple Grove, MN 55369
Matt
Job Details: 01/05/2024
"Customer complaint is, COOKTOP IS OK, OVEN DOES NOT WORK. SHUTS OFF AFTER 10 MINUTES. Customer said it randomly shuts off on its own and the buttons become unresponsive at times. I found a service bulletin for this exact problem. Moisture is getting on the board causing it to be erratic or unresponsive. They have a piece of insulation to install underneath the board. Quoted customer $287. to install insulation. Customer approved repair. Part on order. ; ordrng 1 WB35X46208 (Insulation)"
We serviced a
BOSCH REFRIGERATOR
Model B26FT50SNS/01
Near Plymouth, MN 55446
Nate
Job Details: 01/05/2024
"Please find the part number for the main pcb, because pcb isnt sending voltage to heater in freezer on left side. Can not find the part number. Can someone please find that main pcb thats on the back of the fridge and call customer to let them know what board would cost? I told them no labor. Only cost of board (bb). I steamed off evaporated so it can cool again. Also, see attached note. We will need to send appointment and 2 hour window to his son, number is attached. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER
Model WF210ANW XAA
Near Shakopee, MN 55379
Adam
Job Details: 01/05/2024
Unit is not draining checked filter that is all cleared. The propeller itself is damaged. Removed drain pump to see if I could get a LG drain pump that would fit does not fit. Will need Samsung drain pump.; saved tckt
We serviced a
GE RANGE
Model JB640SR5SS
Near Maple Grove, MN 55369
Matt
Job Details: 01/05/2024
"Customer complaint is, 2 BURNERS WONT TURN OFF AT FIRST, TOP OF CONVECTION IS COMING OFF. Inspected and tested. The burner on light is on all the time. I turned on all the burners and they came on. The front left burner I cant get to shut off and had to unplug range. The front left burner switch has failed. Also one of the other switches has failed and thats why the light is staying on. Im ordering all 4 burner switches. Also the coating on the left burners is discolored. Can you see if the cooktop is covered part number WB62T10621 and reschedule with the customer. The burner switches are ordered. ; ordrd 2 WB24T10145 (Burner switches)s and 1 WB24T10146 (Burner switch) and 1 WB24T10058 (Burner switch)"
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FFLB3900UW1
Near Minneapolis, MN 55406
Ivan
Job Details: 01/05/2024
"The machine is experiencing intermittent issues with multiple error codes: E52, E53, and E54. These errors are related to both the main board and the motor. Additionally, there is an observed noise emanating from the motor unit during the spring test. Currently, the machine can operate, but it struggles with heavy loads. I attempted to resolve the problem by resetting the unit, allowing it to function temporarily. However, the intermittent issues persist.PARTS NEEDED FOR REPAIR : Electronic Control Board: 137469101Drive Motor: 137326000; saved tckt"
We serviced a
KENMORE RANGE
Model 790.97503000
Near Blaine, MN 55449
Phillip
Job Details: 01/05/2024
"The lower oven takes more than 35 minutes to preheat. Once it preheats it will bake just fine. I tested and verified the bake and broil elements are good. I found the convection element is bad. The convection element comes on during preheat to help heat the oven faster. It needs the convection element. I can find the picture of it on the parts diagram but the number wont come up. I typed the number 161 and selected diagram but it would not pull it up. I searched the word element, convection, heater and it would still not pull the heater up. Please try and find the heating element and contact the customer with a quote. The customer paid the $79 second appliance charge. ; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG2388AARS/XAA
Near New Brighton, MN 55112
Phillip
Job Details: 01/05/2024
The complaint is water drips continuously from the water dispenser tube and water and ice builds up under the crisper drawers. I found water is leaking from the fresh food defrost drain. He water valves is not seating all the way tight so water is able to leak through. The refrigerator needs a water valve and the drain kit. I quoted the customer for the repair and I will order the parts. The drain kit is coming from Dey and the water valve is coming from Sundberg. The customer wanted the 15th. ; ordrd 1 DA97-07695A (I/M VALVE - DOUBLE COIL) and 1 DA82-01415A (DRAIN KIT)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS3
Near Minneapolis, MN 55407
Nate
Job Details: 01/05/2024
Not cleaning great. Found that the main pcb is not sending voltage to the heater. Quoted for heater. Also leaked recently but I couldnt find a leak. 8 years old. Coming back Monday to install new board. ; ordrd 1 W10909703 (Control board)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Eagan, MN 55123
Nate
Job Details: 01/05/2024
"Starts and then gives PC error. I replaced both the diverter motor assembly, the main PCB and also fixed a small leak underneath and dried it out around the float assembly. Still giving error and 7c error. Did tech support with RJ, we need to get authorization for two parts. dd39-00013t and dd39-00013t. DW can you check for authorization?; O-emld tckt"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Buffalo, MN 55313
Matt
Job Details: 01/05/2024
"Customer complaint is, NOT WORKING. Inspected and tested. Found a F8E1 error which is a no fill/long fill error. Put washer into test mode and everything worked perfectly accept the cold water was just trickling in. I removed cold water hose and the filter is plugged solid and I couldnt get it out without breaking it. I removed the filter and hooked water back up and ran washer through a rinse and spin and it worked perfectly. Also washer has old black rubber hoses. Washer needs a new water valve part number W11210463 and fill hoses. Installed new water valve and fill hoses. Tested and washer is working great. Washer is now fixed. Please bill customer. ; used 1 HOSE5 (6FT-SSFH-2 WASHER HOSE) from stock, states that autho needed"
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Plymouth, MN 55442
Phillip
Job Details: 01/05/2024
"The issue is the dishwasher will randomly stop during cycles. It will shut off in different ways. Sometimes it will shut off and the display will be on and sometimes its off. Sometimes it has water in it and sometimes it drains then shuts off. Sometimes it will run for a short time and then shut off and play the tune that it finished. It never shows fault codes. I checked diagnostics and there are no fault codes. A couple times when I was running test the buttons on the panel stopped responding. I did find a service pointer related to a no power issue. In the pointer they describe several power off issues it can have. The 3 parts related to the pointer it will need are listed below. Please have those parts ordered. The wash motor was sent but not used. Control panel AGL75172632Door lock AGM76209501Main pcb AGM76429503; snapped 2 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GSD3360K55SS
Near Eden Prairie, MN 55346
Adam
Job Details: 01/05/2024
"Customer complaint is unit will start just fine but will get stuck and timer will not move. Verified complaint started cycle and the timer gets stuck and will not move. You can hear the gears trying, but nothings happening will need new timer. Attached is a bluebook for new timer.; saved tckt"
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW8410SW02
Near Excelsior, MN 55331
Adam
Job Details: 01/05/2024
Customers complaint not washing giving a f01 and didnt drain. Also leaking out front On arrival no f01 code. Found a slow drain durning test mode cleaned out the filter. Now draining properly. Checked error f01 and f21. Cleared codes then started unit and got f01 and wouldnt started unplugged and did hard reset and now working. Went through all cycles no issue now. Its leaking out the front. It has a small tear. Will need main board for f01 code and door boot for F21Boot WPW10111435Board WPW10679602; saved tckt
We serviced a
LG DRYER
Model DLGX4271V
Near Maple Grove, MN 55311
Matt
Job Details: 01/04/2024
"Customer complaint is, SOUNDS LIKE DRUMMING WHEN RUNNING, SMELLS LIKE A HOT SMELL. Inspected and tested. Found the front right roller had seized up and theres a flat spot on the roller. Customer approved repairs. Installed both new front rollers and vacuumed out bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
BEKO DISHWASHER
Model DDS25842X
Near Minneapolis, MN 55403
Phillip
Job Details: 01/04/2024
The customer said she started the dishwasher at night and in the morning it was flashing the over flow error and the drain pump was on. I pulled the dishwasher out and removed both side panels. I found water in the bottom drip pan. I sucked the water out and then started the dishwasher. I let it run for 20 minutes. I let wash and drain. The dishwasher is not leaking at this time. I found the drain hose behind was kinked. I straighten the hose and pulled the rest of the slack through. The dishwasher drains really good.
We serviced a
ASKO++ WASHER STACKED++
Model W6424W
Near Minneapolis, MN 55405
Nate
Job Details: 01/04/2024
Replaced main pcb and power button. Works and runs great now.
We serviced a
SAMSUNG DRYER
Model DV45K6200GZ/A3
Near Saint Paul, MN 55104
Nate
Job Details: 01/04/2024
"Running loud. Found two work down rollers and a bad idler pully. Replaced both rollers and pully. All moving parts are good now. All components secure. Cleaned out dryer, oiled rollers, and cleaned out blower wheel which had a lot of lint.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near St. Cloud, MN 56304
Brandon
Job Details: 01/04/2024
"Returned with part, installed new line."
We serviced a
ASKO++ DISHWASHER
Model DFI663XXL
Near Long Lake, MN 55356
Adam
Job Details: 01/04/2024
Customer complaint is door is just following down when they open it and Tek is out of adjustment. Adjusted springs to as max as they can now the door shuts softer. It does have a panel on the outside. Customer is happy with the way the door opens and closes the reason why the thing came loose is they did strap it incorrectly reinstalled and now unit is working properly.
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Minnetrista, MN 55375
Adam
Job Details: 01/04/2024
Installed part from last diagnosis. Once installed tested. Unit was in defrost. Heater is kicking on next put unit to cooling and the fans kicked on and started cooling. Unit is working properly now.
We serviced a
LG REFRIGERATOR
Model LFXC24726D/00
Near Chanhassen, MN 55317
Adam
Job Details: 01/04/2024
Tapped into the system and got static pressure of 45psi looks like just bad compressor and no leak. Removed the old compressor and filter. Installed compressor. Purged system. Installed one side of filter purged to make sure its flowing through both sides. Finished the dryer filter. Pressured to 200 held with blue bubbles for 5 minutes while I updated board. All good. Vacuumed unit down under 300 microns. Filled to factory recommendation. Let unit run while cleaning up. Unit is operating correctly
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near New Brighton, MN 55112
Nate
Job Details: 01/04/2024
Replaced bad sump and motor assembly. Works great now. Circulates and heats well.
We serviced a
WHIRLPOOL WASHER
Model DUETSPORT
Near Eden Prairie, MN 55347
Adam
Job Details: 01/04/2024
"Washer and dryer bolts have all the badging and serial number and and model number removed. Its a whirlpool duets. Customer complaint not draining has water in the tub. Put unit in a drain could hear the drain pump and then sound good and pump anything. Vacuumed out all the water. Remove filter and inspected filter was cleared. Removed drain pump and found the propeller shaft is completely broken. Quoted for replacement with truck stock drain pump installed pump and ran unit for 10 minutes then drained. unit is draining and running properly without leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Maple Grove, MN 55311
Adam
Job Details: 01/04/2024
"Went to install part part is wrong. This has a dual icemaker. I got one for a single icemaker please resource part and update customer once we found the correct one.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Plymouth, MN 55446
Phillip
Job Details: 01/04/2024
The ice maker is not working. I tested for fault codes and it had the e2 motor failure error. I ran the ice maker harvest test and the ice maker did not run. It needs the ice maker. I gave the customer a quote. I am ordering the part from Dey. ; schdld next appmnt for 1/9 TUE !
We serviced a
GE DRYER
Model DBXR463GD1CC
Near Maple Grove, MN 55369
Phillip
Job Details: 01/04/2024
The dryer sounds good and runs normal. The issue is the lint cover on the duct front is broken so clothes get snagged on the cover. The lint screen is cracked. Ordering the duct front and lint screen. ; ordrd 1 WE14X25080 (Duct front) and 1 WE18X25100 (Lint screen)
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Loretto, MN 55357
Matt
Job Details: 01/04/2024
"Customer complaint is, THERE ARE TWO BLINKING LIGHTS. Inspected and tested. The wash and rinse lights are blinking twice. I cleared error and washer will fill with both hot and cold water. I removed the hoses and the screens are clear and I have good water pressure from both. I called Techline and he said this is a no fill error and to replace the valve. The valve thats in there is blue and the one that was sent to me is yellow. He said I need to replace it with whatever color valve is in the washer. Ordering new blue valve. ; ordrd 1 202395P (Valve)"
We serviced a
GE REFRIGERATOR
Model GNE25JMKWFES
Near Elk River, MN 55330
Matt
Job Details: 01/04/2024
"Customer complaint is, THE WHOLE THING IS NOT COOLING. Customer said it was just clicking and not cooling so they unplugged it. Refrigerator was unplugged when I got here. I plugged it in and the compressor is just humming and clicking, but not turning on. After about the fourth time clicking it did turn on and started cooling. I unplugged and installed a new start relay with my jumper cord and compressor turned on the first time, but the second and third time it just hums and doesnt turn on. The compressor has failed. Refrigerator is only about a year and a half old. Customer would like a quote on replacing the compressor. I advised customer to call GE and see if theres an extended warranty on the sealed system. ; saved tckt"
We serviced a
BEKO RANGE
Model PRDF34550SS
Near Robbinsdale, MN 55422
Phillip
Job Details: 01/04/2024
The complaint is the oven does not bake properly and it seems to be 50 degrees too cold. I ran the oven and let heat. The bake and broil both come on. I called Beko and he advised the oven as it is off and should be replaced first. I had trouble getting back in because the back left foot is bent. Im ordering the oven sensor. ; ordrd 1 263410054 (TEMP SENSOR)
We serviced a
SUBZERO++ REFRIGERATOR
Model 632/02
Near Minneapolis, MN 55416
Phillip
Job Details: 01/04/2024
"The fresh food section is cooling fine the temp is 36. The freezer is not cooling at the top. I found the evaporator is frosting up but the cooling fan is not working. I verified Im getting 120 to the fan motor. I tested the fan and its open. It needs the freezer evaporator fan motor. Please get the part and contact the customer. ; snapped 3 QuickPics, states that autho needed"
We serviced a
ELECTROLUX DRYER STACKED++
Model EFDE317TIW1
Near Mendota Heights, MN 55120
Phillip
Job Details: 01/04/2024
The dryer was working fine for 3 weeks now gets the E92 communication error. Per the tech sheet it can be the user interface or the main control. Im ordering both and want both parts replaced. Please send Ivan back. Please order the parts and follow up with the customer. I marked pending so Ivan can go back. Control board 5304510360Panel 5304510358; states that autho needed
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS117TW01
Near Minneapolis, MN 55439
Phillip
Job Details: 01/04/2024
"The dryer will continue to run and run and sometimes does not heat. Today it all tested good. The timer is starting to fail. Timer D517557; snapped 1 QuickPics, states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DPA0
Near Mendota Heights, MN 55120
Nate
Job Details: 01/04/2024
Doesnt run. The control board isnt sending voltage (only 12 volts) to drain pump when its cancelled. Drain pump windows are 86 ohms which is per spec on tech sheet. Quoted for new main pcb. Coming back 1/11 to install. ; ordrd 1 W10866116 (Control board) and 1 WPW10554963 (Sump and motor)
We serviced a
LG WASHER
Model WM4000HWA.ABWEUUS
Near Monticello, MN 55362
Brandon
Job Details: 01/03/2024
Customer states the unit is noisy during operation. Ran unit on the diagnostics test. Customer said the noise was from the drum turning. After the test was done manually spun the drum he said that was the noise. Added a load of clothes and ran the unit. Found no noises other than the operation noise. The customer has this unit in a closet on the second floor and with a tiled floor. Most likely the customer is hearing the unit run from down stairs.
We serviced a
GE REFRIGERATOR
Model GFE26JYMFS
Near Big Lake, MN 55309
Brandon
Job Details: 01/03/2024
"Customer was getting no ice from the ice maker. Removed the ice bucket and found the ice bucket jammed at the top of the maker. Removes all the ice and cleaned out the bucket. Put bucket back in the maker, asked the customer to monitor the and check in 24 hr for ice."
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Minneapolis, MN 55410
Nate
Job Details: 01/03/2024
"Replaced both water valves, since they were failing giving a 4C error. Ran it on a quick wash, doing hot and cold valves. Both work great now."
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Champlin, MN 55316
Phillip
Job Details: 01/03/2024
"The dryer makes a loud squeak noise and kind of takes longer to dry. I started the dryer and its loud, I tested the air flow and its good and its heating. The rear rollers have drag and the left one squeaks. It needs the rear rollers kit. We quoted the customer for the repair. We replaced the rear rollers and idler and belt. The dryer sounds good and heats good.