We serviced a
GE REFRIGERATOR
Model ZIS420NPII
Near Minneapolis, MN 55439
Nate
Job Details: 04/01/2022
"Freezer section has been running loud. Reproduced the sound when I hooked up the newfi and ran the freezer fan. Took apart upper section and adjusted fan blade. Tech support said that its unlikely but if the fan motor was bad it can get off kilter. If issue in future, order new freezer fan motor. Ran diagnostics, no errors, temps good, everything checks out good."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV52J8700EP/A2
Near Eden Prairie, MN 55346
Adam
Job Details: 04/01/2022
"Unit wasnt heating. Noticed once disassembled there was a fire inside unit and was full of lint. Heater element assembly was toast and the idler was busted. DC97-14486E heater element is on national back order. Quoted customer blue book and at that price and time wise would rather get a new unit. ; used 1 DC97-14486AG (HEATER ASSEMBLY), and 1 DE634A (PULLEY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Chanhassen, MN 55317
Adam
Job Details: 04/01/2022
Unit was leaking from the motor and sump assembly. Quoted customer just for the motor and then the sump assembly. He rather do the assembly. Replaced assembly and now unit is working great.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4800XQ
Near Hopkins, MN 55305
Adam
Job Details: 04/01/2022
Put timer in unit from last diagnosis. And now its working great. Worked great on everything cycle.
We serviced a
KENMORE DISHWASHER
Model 66513693N410
Near St. Cloud, MN 56303
Seth
Job Details: 04/01/2022
Failed circulation pump was found. I quoted and left a warranty flyer. They are going to think about it and reach back out to us if they want to fix the dishwasher.
We serviced a
GE REFRIGERATOR
Model GFD28GYNGFS
Near Lakeville, MN 55044
Delton
Job Details: 04/01/2022
"Replaced door relay board, tested and both crushed and cubed now dispense and is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AABP/XAA
Near Lakeville, MN 55044
Delton
Job Details: 04/01/2022
"Replaced inverter compressor board, tested and compressor turns on and refrigerator is cooling. Issue was intermittent cooling failure and this should take care of the problem. Refrigerator is cooling and working good as Im here."
We serviced a
GE DRYER- GAS
Model GTD72GBSN0WS
Near Minneapolis, MN 55417
Delton
Job Details: 04/01/2022
"Replaced igniter, tested and dryer now heats and is working good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near Mendota Heights, MN 55118
Delton
Job Details: 04/01/2022
"Microwave was working and heating water as i got here but proceeded to replaced the interlock kit anyways, tested microwave is heating and working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800XQ2
Near Minnetonka, MN 55305
Phillip
Job Details: 04/01/2022
The belt was falling off the pulley and rubbing on the belt guard. I found the main pulley was loose and had fallen down. I replaced the drive cam. I ran a calibration cycle and test cycle. Its good now. I called Dan and got authorization. Authorization number that was given to me by Dan 89162. ; used 1 W10721967 (SPLUTCH KIT) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW335ASNWW
Near Minneapolis, MN 55446
Phillip
Job Details: 04/01/2022
The customer said that sometimes the washer will fill with water then drain it all out and shut off. I checked for error and the most recent active error was a pressure issue. I found the drain hose was pushed more than 12 inches down the pipe. I pulled some of the drain hose out. I removed the pressure hose from the control and blew through it. I put the pressure hose back on the board and put a zip tie around it. I ran the washer on a medium colors cycle and its working as it should. I cleared the error codes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rogers, MN 55374
Phillip
Job Details: 04/01/2022
The refrigerators working good today I did not smell anything abnormal. It was cooling fine. I showed the customer that the noise is coming from the diverter valve when it changes position.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV419AEU/XAA
Near Ham Lake, MN 55304
Matt
Job Details: 04/01/2022
"Customer complaint is, NOT WORKING. Inspected and tested. Found the motor has failed. Also going to need a new idler pulley. Part on order. ; ordrd 1 DC31-00055D (Motor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Blaine, MN 55449
Matt
Job Details: 04/01/2022
"Customer complaint is, LEFT SIDE KRISPER DRAWER WHEEL BUSTED ABOUT 3 YEARS AGO. This needs the whole shelf. The plastic part that holds the wheel is broken. I cant tell from the part diagram what exactly comes with it. It looks like the wheels and rails are maybe separate. If we can find the whole shelf we can send it directly to the customer so we dont need to go back, but if parts need to be transferred over the customer doesnt want to do it. Part number is 5304508067 but I dont think that includes everything. Customer said that this is the second time this has broken and last time they sent whole assembly as one.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8570SR/AA
Near Minneapolis, MN 55443
Matt
Job Details: 04/01/2022
"Customer complaint is, THE ICEMAKER IS NOT WORKING. IT TENDS TO FREEZE WHEN TRYING TO DUMP INTO TRAY. Installed new ice maker kit and tested. Ice maker is now fixed. The ice bucket is broken and cracked in a few areas. Needs a new ice bucket. . Part number DA97-17285A. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Brooklyn Park, MN 55445
Matt
Job Details: 03/30/2022
"Customer complaint is, WATER ON THE FLOOR BY FRONT LEFT FOOT. Inspected and tested. Ran dishwasher for over 40 minutes and it never leaked. Door seals look good. Dishwasher is operating normal and was not leaking. Customers water softener is not working currently. Could be soap suds because of hard water, but not sure. Recommended customer try using a different brand of soap."
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 03/30/2022
Unit was leaking was customers complaint. They had some out there recently to mount the unit. The company prior screwed holes in the side of the unit which are not supposed to be there and unit on top tub was bowed from how tight it was. Tried to adjust the best I could and mount it correctly but units tub is still pretty bowed. Owner was informed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Bloomington, MN 55431
Adam
Job Details: 03/30/2022
Unit was cooling properly. Noticed ice build up on the bottom back of the fridge. During disassembled I had to steam the ice build up. Found the evap fan was failing intermittently. Which would make sense why the ice was building up. Also plugged the drain hose from the freezer. Let customer know just to leave it unplugged and the drain will clear. ; ordrd 1 WP2315539 (Evap fan)
We serviced a
FRIGIDAIRE FREEZER
Model FFU14M5HWG
Near Maple Grove, MN 55311
Phillip
Job Details: 03/30/2022
When the door is closed there is a knocking sound. When the door closes it creates a vacuum. I was sucking air through the drain tube. I found partials and water still sitting in the drain tube. I removed the particles and blew through the hose. I tried it several more times and it did not make that same sound.
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Minneapolis, MN 55420
Nate
Job Details: 03/30/2022
"Not spinning. Walked through test mode with GE. Had a lid lock error, lid lock is failing. Also needs software update. Lots of oil coming from gearcase. Needs new gearcase, and mode shifter and clutch and belt are compromised. Also has service bulletin to make a hole for pressure sensor line. Expensive repair. Called owner, he will pass on repair."
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near Monticello, MN 55362
Seth
Job Details: 03/30/2022
Customer complains that the washer starts on its own and the drain pump runs. Upon arrival and inspection I ran through service mode and all the load and mode selection tests and saw no issues. I was looking through the data and found that the control board was reporting it was halfway through a cycle. I reset the controller and it stopped reporting it was mid cycle. I could find no issues while I was on site. FDSU word problem reoccurs please order a new control board for our return before you schedule the return visit. Thank you
We serviced a
MAYTAG STACKED WASHER
Model LSG7806AAE
Near Big Lake, MN 55309
Seth
Job Details: 03/30/2022
No power. Blown fuse was found I quoted repair PLUS the timer.
We serviced a
GE WASHER FRONT LOA
Model GTW525ACP0WB
Near Minneapolis, MN 55445
Matt
Job Details: 03/30/2022
"Customer complaint is, NOT SPINNING AND/OR AGITATING-CLOTHES STILL WET AFTER CYCLE. Inspected and tested. Found the motor plug wasnt plugged in all the way. Plugged in motor and tested. Washer is working great. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model GTS18GSNFRSS
Near Hopkins, MN 55343
Phillip
Job Details: 03/30/2022
Water was leaking from the ice maker fill tube. I put a clamp around the fill tube and made sure it doesnt leak.
We serviced a
GE DISHWASHER
Model DDT700SGN3BB
Near Hopkins, MN 55305
Phillip
Job Details: 03/30/2022
The dishwasher would not drain well but the pump does run. I removed the drain hose from the drain pipe. I found pistachio shells stuck in the drain hose. I cleared the hose and the drain pump drains well. The dishwasher is working as it should. I also ran the software update.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FWT449GFS1
Near Minneapolis, MN 55442
Matt
Job Details: 03/30/2022
"Customer complaint is, THEY INSTALLED A CLIP FOR THE DOOR BUT IT STILL WONT LINE UP AND CONNECT TO TURN ON WASHER. Inspected and tested. Found the door latch has failed. They dont make this latch anymore and it subs to the latch we carry, but the latch we stock doesnt work without a kit that comes with a new wire harness and new door catch. . ; saved tckt , states that autho needed"
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWS
Near Minneapolis, MN 55439
Phillip
Job Details: 03/30/2022
"Water was leaking out the back side of the water inlet where it seals against the tub. I removed the inlet and seal. I cleaned the seal and reinstalled the inlet and made sure the inlet cover was on tight. I tried it again and it did not leak. If it happens again it will need the water inlet, gasket and inlet cover."
We serviced a
GE DRYER- ELECTRIC
Model GFV55ESSN0WW
Near Minneapolis, MN 55416
Phillip
Job Details: 03/30/2022
The belt was broken. I replaced both parts. Tested good.
We serviced a
KENMORE REFRIGERATOR
Model 1068630512
Near Monticello, MN 55362
Seth
Job Details: 03/30/2022
"Not cooling, leaking. The sealed system has failed. It only frosted 50% after 20 minutes. The customer will replaced the fridge.; saved tckt"
We serviced a
GE DISHWASHER
Model GDT635HSM6SS
Near Robbinsdale, MN 55422
Phillip
Job Details: 03/30/2022
I replaced the main board but its still dead. Please order the ui WD21X28603 and the harness WD21X26358; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8090SG/AA
Near Rogers, MN 55374
Matt
Job Details: 03/30/2022
"Customer complaint is, ICE MAKER NOT WORKING. Installed new ice maker kit and tested. Ice maker is now fixed."
We serviced a
GE DISHWASHER
Model PDT720SSH5SS
Near Brooklyn Park, MN 55445
Phillip
Job Details: 03/30/2022
The dishwasher will fill but not circulate the water. When the wash pump should have been running it was not. I gave it a tap and it kicked in. While it was running it smelled like it was burning and it was cutting on and off. The wash motor needs to be replaced. They want wanted to think about it before I order the part. Nothing ordered Part neededMotor assembly kit WD49X23781
We serviced a
GE DRYER- GAS
Model GTD42GASJ2WW
Near Saint Michael, MN 55376
Phillip
Job Details: 03/30/2022
The dryer was not heating at all. I found the outlet thermostat is bad. Im ordering the thermostat from Dey VH. ; ordrd 1 WE04X25195 (Thermostat)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Minneapolis, MN 55406
Nate
Job Details: 03/30/2022
Ice building up where water comes into Icemaker and around back of the air handler. Used the kit. Put through test mode. Works great now.
We serviced a
LG WASHER FRONT LOA
Model WM2301HW
Near Minneapolis, MN 55417
Nate
Job Details: 03/30/2022
Leaking pretty bad from door boot. Replaced boot and cleaned out line from boot to tub. Washes great with no leaks now.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960UG/AA
Near Rogers, MN 55374
Matt
Job Details: 03/30/2022
"Customer complaint is, MISSING BUTTONS AND NOT CLEANING. Inspected and tested. Buttons are all working. Found the middle spray arm is missing. Also the water wall motor has failed and part of the assembly is broken. Needs a new water wall assembly and middle spray arm. Both parts are not in stock. Part numbers are. DD97-00484A and DD97-00514A. Dana can you see if you can find these parts please and reschedule the customer. ; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW0
Near Otsego, MN 55330
Matt
Job Details: 03/30/2022
"Customer complaint is, GRINDING WHEN STARTS. Inspected and tested. Theres some light clunking and grinding when washer is tumbling, then when it starts to go into a spin it makes a horrible grinding noise and then goes away when in high spin. Looks like the bearing is in the beginning stages of failing."
We serviced a
GE MICROWAVE
Model JVM2070SK02
Near Eagan, MN 55123
Delton
Job Details: 03/30/2022
Bad transformer. Orderiing part (again) and rescheduling.; ordrd 1 wb27x10867 (Transformer)
We serviced a
GE MICROWAVE
Model JVM3160DF8WW
Near Minneapolis, MN 55438
Delton
Job Details: 03/30/2022
Replaced magnetron and thermostat. Tested and boiled water and is working good.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW0
Near Burnsville, MN 55337
Delton
Job Details: 03/30/2022
"Replaced motor, tested and no errors and washer is agitating and spinning good."
We serviced a
KENMORE WALL OVEN- ELECT
Model 79048903000
Near Lakeville, MN 55044
Delton
Job Details: 03/30/2022
"Replaced light switch, tested and oven now turns on/off light correctly when door is opened/closed. Working good."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DLEX8100V
Near Rosemount, MN 55068
Delton
Job Details: 03/30/2022
"Found that whoever installed it did not hook up power cord correctly. I installed cord correctly and dryer now powers on, tumbles and heats. Dryer is working good.No additional charges. I was out 3 times before and this call was very quick."
We serviced a
KENMORE DRYER- GAS
Model 110.767525
Near Rosemount, MN 55068
Delton
Job Details: 03/30/2022
"Replaced push start switch, tested and dryer now starts and is heating and working good."
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG62T27G
Near Eagan, MN 55122
Delton
Job Details: 03/30/2022
Unit bearings and tub was worn.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Chanhassen, MN 55317
Adam
Job Details: 03/30/2022
Unit was leaking from the motor and sump assembly. Quoted customer just for the motor and then the sump assembly. He rather do the assembly. Ordered part and rescheduled for Friday 4/1/22 part number WPW10605057; ordrd 1 WPW10605057 (Sump assembly)
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Minneapolis, MN 55420
Nate
Job Details: 03/30/2022
"Not spinning. Walked through test mode with GE. Had a lid lock error, lid lock is failing. Also needs software update. Lots of oil coming from gearcase. Needs new gearcase, and mode shifter and clutch and belt are compromised. Also has service bulletin to make a hole for pressure sensor line. Expensive repair. Called owner, he will pass on repair."
We serviced a
LG REFRIGERATOR
Model LSC27926ST
Near Bloomington, MN 55420
Nate
Job Details: 03/30/2022
"Water valve leaking. Also found external water line leaking. Replaced external line, and had to charge for that. Replaced valve. No leaks now. Works great.; used 1 HOSE2 (Pt516- 1 Foot, 5/16' TUBING), and 1 FITTING4 (5/16' JG FITTING) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF3
Near Apple Valley, MN 55124
Nate
Job Details: 03/30/2022
"Using a lot of water. Turns out its the reverse osmosis on their sink, thats also tied to the fridge, that is the source of the majority of water being used. Customer said that some food in the back of the fridge freezes sometimes, I showed them the airflow path and recommended not having food pushed against the back. They thought the compressor runs loud, but it has a normal compressor sound. The right and left rails broke for the lower right crisper drawer. Ordered the shelf assembly, coming back to install next Wednesday. ; ordrd 1 5304510351 (Shelf assembly)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LTE5243DQB
Near Minnetonka, MN 55305
Nate
Job Details: 03/30/2022
"It runs a little loud. Its because the washer is moving more than it should. Needs new spring set. I called office to get authorization, but they are not open until 9. Will have to call back later and see if theyd like us to do the repair. I called back and they are going to buy a new one."
We serviced a
GE MICROWAVE
Model JVM3160DF8CC
Near Maple Grove, MN 55369
Adam
Job Details: 03/30/2022
Replaced control board and the board display would just strobe and not let you do anything. Got a faulty board please reorder and reschedule once customer gets part; states that autho needed
We serviced a
LG WASHER TOP LOAD
Model WT5680HWA
Near Maple Grove, MN 55311
Adam
Job Details: 03/29/2022
Unit was dead on arrival. Found there was power to the outlet. Followed that to the noise filter and found that was blown. Hooked a jumper up to it to see if I could find anything else wrong and sure enough the control board was also bad. Customer rather skip repairs and get a new washer. Removed the top so I could vacuum the water out for the customer and so they could get there clothing out because the lid was stuck lock. No additional charge Washer Noise Filter EAM60930603EBR79523101 control board
We serviced a
LIEBHERR REFRIGERATOR
Model CS 1640B
Near Chaska, MN 55318
Adam
Job Details: 03/29/2022
Put ice maker in from last diagnosis. Now unit is working properly and making ice.
We serviced a
MAYTAG DRYER- ELECTRIC
Model n/a
Near Big Lake, MN 55309
Seth
Job Details: 03/29/2022
"Not heating. Burned out element, and bad vent. I replaced the failed element. The customer will clean the vent screen in the roof.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79551823410
Near Elk River, MN 55330
Matt
Job Details: 03/29/2022
"Customer complaint is, NOISE AT CONDENSOR WANTS IT SILENCED & ICEMAKER ISNT WORKING. Found some vibration noise coming from the compressor compartment. Customer gave me some foam to stick in there and it sounds much better. Ice maker teeth were caught on the guard. I was able to break it loose, but part of the guard broke off. Ice maker cycled and filled with water. ."
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/29/2022
Unit keeps blowing out the bake igniter. Works for a week or so then fails. Ordered LG igniter and rescheduled MEE61841401; ordrd 1 MEE61841401 (Igniter)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Farmington, MN 55024
Delton
Job Details: 03/29/2022
"Replaced water line to filter, tested and water dispenses and is working good. I did find that the lower crisper drawer has no glass covering and is open so any foods in there that are uncovered will have more odor which is by design per MFG. I suggested switch foods crisper drawers, might help? Refrigerator is working good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Saint Paul, MN 55117
Nate
Job Details: 03/29/2022
"Not draining. Found the plug still in the garbage disposal. Took out the plug , drains awesome now."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0ES2
Near Farmington, MN 55024
Delton
Job Details: 03/29/2022
Found that bake element is bad. Need to order bake element part# w10779716. Cant find part in stock.; saved tckt
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8900BC0
Near Lakeville, MN 55044
Delton
Job Details: 03/29/2022
"Found that inside dryer dryer was a lot of lint build up blocking airflow. Cleaned out inside dryer of lint build up and replaced gas coils, tested and dryer is cycling heat and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE710H0AE0P
Near Saint Paul, MN 55102
Nate
Job Details: 03/29/2022
Only getting up to 330. Stops at 330. Found a bad bake element. Getting 240 but bake element ohms out as OL. Quoted for new element. Would also possibly want a new relay installed on board for front right burner. W10779716 is the part number for the bake element.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LE5HSB3
Near Minneapolis, MN 55407
Nate
Job Details: 03/29/2022
Leaking water from water valve. Cut off end of blue waterline. Used a little red glue. Reinstalled line into valve. Cycled Icemaker. No leaks now.
We serviced a
KENMORE DISHWASHER
Model 66513223N412
Near Elk River, MN 55330
Matt
Job Details: 03/29/2022
"Customer complaint is, LEAKS INTO THE BASEMENT. Inspected and tested. Ran dishwasher for over a hour and never saw it leak. Dishwasher is operating normal and not leaking."
We serviced a
GE STACKED DRYER
Model GUD27ESSMWW
Near Minneapolis, MN 55438
Adam
Job Details: 03/29/2022
"Unit wasnt getting power to the water valves so unit wont cycle. Checked the lid lock, terminal hook up and used the SmartHQ. No error codes would pop up. ; ordrng 1 WH16X27251 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Burnsville, MN 55337
Delton
Job Details: 03/29/2022
"Replaced drain tubes and drain pump, tested and dishwasher now drains and is working good."
We serviced a
GE REFRIGERATOR
Model CWE23SP3MED1
Near Minneapolis, MN 55424
Adam
Job Details: 03/29/2022
"Fresh food evap fan is making noise. Did the software update but still makes the noise. Ordered the fan and motor that it calls for in service bulletin ; ordrng 1 WR60X31522 (Fan motor), ordrd 1 WR60X10204 (Fan blade)"
We serviced a
LG WASHER FRONT LOA
Model WM2277HW
Near Minneapolis, MN 55436
Phillip
Job Details: 03/29/2022
"The customer said that when the washer gets into the high speed spin it would start to shake and vibrate things off the top. I checked the basket but it was good no wiggle to it. The washer was level front to back and left to right. I through some towels in the washer, got them wet and ran a spin cycle. While it was ramping up to the high speed it started shake. I had to adjust the front left foot. I also screwed all the feet locking nuts up so the feet cant adjust on there own. The customer was happy with the result. I also gave some tips on the dryer."
We serviced a
WHIRLPOOL STACKED DRYER
Model LTE5243DQA
Near Minneapolis, MN 55416
Phillip
Job Details: 03/29/2022
I replaced the fuse and for the laundry center back in. I ran the washer and dryer and both work.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FSWH01
Near Burnsville, MN 55337
Delton
Job Details: 03/29/2022
"Found that the when the compressor starts and shut off it makes a clunk sound. Also the condenser fan is making louder whirring noise. Auger motor, rod and ice bucket are stripped so the auger wont turn the ice bucket.I explained that the sizzling and water dripping into pan is normalWould need sealed system repair. Otherwise it needs condenser fan motor, auger motor, auger rod, ice bucket (if dispenser is covered); saved tckt"
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Minneapolis, MN 55419
Delton
Job Details: 03/29/2022
Replaced drain pump. Tested and washer now drains and is working good.Office: please contact billing person and collect payment. The maintenance guy i dealt with said to contact office to collect payment. (See notes for pricing)
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RY160LXTB02
Near Saint Paul, MN 55108
Delton
Job Details: 03/29/2022
Replaced bake element. Tested and bake element is cherry red. Oven is heating and working good.Angie: customer said they were quoted something different over the phone and i dont see any notes about it. Maybe its in the notes i cant see on the office side? Please contact customer and collect payment.
We serviced a
DACOR MICROWAVE
Model PCOR30
Near Minneapolis, MN 55410
Nate
Job Details: 03/29/2022
"Door stuck, and not heating since it got stuck. Got door open, needs a new open lever, microswitches, and switch holder. ; schdld next appmnt for 4/12 TUE !, states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Minneapolis, MN 55419
Nate
Job Details: 03/29/2022
Helped technician DE replace drain pump. Runs great now. Their office will need our office to run payment over phone.
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Minneapolis, MN 55426
Nate
Job Details: 03/29/2022
"Fuse blew again. The switch holder is worn down too much, causing issues. Replaced the switch holder and fuse, and bad microswitches. Runs great now. Told customer if it happens again, we would want to replace the choke assembly. Didnt charge for switches or fuse since it was still under warranty. ; used 1 WB06X10610 (SWITCH HOLDER), 1 MICRO2 (20 AMP FUSE), and 3 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
GE REFRIGERATOR
Model GSS25GMPBCES
Near Corcoran, MN 55340
Phillip
Job Details: 03/29/2022
No water would come out the door. I pulled the fridge out and found the shut off was not down all the way to engage the water. The water comes out good and the customer said the pressure is better now than it was before. The part was not needed.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8300SW05
Near Elk River, MN 55330
Matt
Job Details: 03/29/2022
"Customer complaint is, SEAL IS TWISTED. Inspected and tested. When you spin the tub by hand its grinding and scraping because the rear bearing has failed. Also the right spring has fallen off because the bracket that it attaches to on the outer tub is broken off. Lower right shock is broken also. Washer is in rough shape and needs to be replaced."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV419AEU/XAA
Near Ham Lake, MN 55304
Matt
Job Details: 03/29/2022
"Customer complaint is, NOT COMING ON,NOT DRYING, NOT WORKING. Inspected and tested. Motor was just humming when I first tried it. I found a string with metal on the end from a sweatshirt was stuck between the drum. Removed and tested dryer. Dryer is now working great. Dryer is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Dayton, MN 55327
Matt
Job Details: 03/29/2022
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found a wire was broken down on the bottom of the freezer door hinge. Repaired wire and tested ice maker. Ice maker cycled and filled with water. Ice maker is now fixed. I let the customer know this is a temporary fix and it will probably break again in the future and the only way to fix it permanently is to replace the door."
We serviced a
KENMORE DRYER- ELECTRIC
Model 11061202011
Near Maple Grove, MN 55311
Matt
Job Details: 03/29/2022
"Customer complaint is, Not heating properly and air dry do not work. Inspected and tested. Found the timer has failed. Needs a new timer. Installed new timer and tested. Dryer is heating great. Dryer is now fixed."
We serviced a
KENMORE REFRIGERATOR
Model 10658943801
Near Rogers, MN 55374
Matt
Job Details: 03/29/2022
"Customer complaint is, MAKING LOUD NOISE AND FOUND FAN THAT MOVES AIR IS BROKEN. Inspected and found the condenser fan motor has failed. Installed new condenser motor and blade. Tested refrigerator and its working great. Also cleaned coils and compressor compartment. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model GFD28GYNHFS
Near Corcoran, MN 55340
Phillip
Job Details: 03/29/2022
I found the light plunger switch that goes through the door is hanging up. The switch is part of the inner stainless door. I tried to clean up around the plunger switch and put some grease on it. It was working good for me. If they call back please order the inner door. I took pics of what it may need.
We serviced a
GE MICROWAVE
Model PSB9240SF6SS
Near Corcoran, MN 55340
Phillip
Job Details: 03/29/2022
"Only when the microwave is heating the display will flash on and off. I reset the power to the microwave but it stillDoes it. I tried other heating functions and it only does it when the magnetron is powered on. I have seen this before and it seem to need the magnetron and the power board. I want the other parts just in case. Please order all 4 parts I have listed. Parts needed Magnetron WB27X10305 WB27X11016 display board WB27X33044 power board power relay board . ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE MICROWAVE
Model PSB9240SF6SS
Near Corcoran, MN 55340
Phillip
Job Details: 03/29/2022
I replaced the power board WB27X33044 and the relay board WB27X11021. The sound was better and the display was not blinking.
We serviced a
LG RANGE- GAS
Model LDG4315ST/00
Near Osseo, MN 55311
Matt
Job Details: 03/25/2022
"Customer complaint is, DOUBLE OVEN- THINKS ITS THERMAL COUPLER- WONT SEND ON GAS TO OVEN- COOK TOP WORKS OK. Inspected and tested. Found that both ovens bake ignitors are cracked and have failed. Also the upper ovens burner tube and bottom insulator are cracked and split. Quoted customer to install 2 new ignitors and burner tube and insulator for the upper oven. Customer approved repairs. Installed bottom oven bake ignitor and ordering the insulator.
We serviced a
GE WASHER TOP LOAD
Model HTW240ASK6WS
Near Sauk Rapids, MN 56379
Seth
Job Details: 03/25/2022
I replaced the file belt and pump and tested the washer. I tested the washer. It is now fixed.; pckd up 1 Wh01x24180 (Belt)
We serviced a
GE WASHER TOP LOAD
Model GTW725BPN1DG
Near Becker, MN 55308
Seth
Job Details: 03/25/2022
303 Pressure sensor errors stored. Part is on order; ordrd 1 WH22X31617 (Main board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model F45WJ26HW0
Near Apple Valley, MN 55124
Delton
Job Details: 03/25/2022
"Found that refrigerator lights worked but nothing was running. Found that defrost timer is bad. I manually turned timer and compressor and fans kicked on and started cooling. Customer approved estimate to replace defrost timer. Replaced timer, tested and refrigerator is running and working good.; used 1 UET120 (UNIV DEFROST TIMER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/25/2022
Put in control board and went through test mode everything seamed to be working good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Burnsville, MN 55337
Delton
Job Details: 03/25/2022
Found that the drain pump is just humming. Found broken glass stuck in drain pump. Ran test and still has slow drain. Ordering drain pump and drain hose and rescheduling.; ordrd 1 W10876537 (Drain pump) and 1 Wpw10545278 (Drain hose) and 1 8269144a (Drain hose ext)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB725BW0
Near Bloomington, MN 55425
Delton
Job Details: 03/25/2022
"Floating tub bad bearing. Washplate is not coming off. Added oil to try and loosen it till I can order parts and come back. Scheduling 2 hour block, Rescheduling customer; ordrd 1 W11252784 (Washplate) and 1 W10435302 (Bearing kit) and 1 W10820039 (Hub kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT83TESB
Near Minneapolis, MN 55401
Delton
Job Details: 03/25/2022
Found that leaking from drain trap due to styrofoam seal shrinks. Added caulking and tape so now it diverts water correctly from freezer to evaporator drain and no longer leaks. No parts just charging labor.Office: it is an apartment. Please contact and collect payment/bill out.
We serviced a
LG RANGE- GAS
Model LRG4115ST/00
Near Saint Paul, MN 55108
Delton
Job Details: 03/25/2022
Customer said that boil wouldnt turn on. As Im here i turned on broil and igniter glows and within 45 seconds broil gas turns on and has flame. I tested several times and it turns on and is heating every time as Im here. I showed customer.Im not sure what issue is since it is working. Customer will use it and call back if they have continuous problems with it.; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Minnetonka, MN 55345
Adam
Job Details: 03/25/2022
Unit wasnt draining found the drain was plugged and the food disposal was plugged up. Cleared all the blockage and also reran the drain line so it has a good drain loop. Now everything is working properly
We serviced a
LG WASHER FRONT LOA
Model WM2277HW
Near Minneapolis, MN 55436
Adam
Job Details: 03/25/2022
Unit was giving a TE code. Which indicates something wrong with the heat. Disassembled unit and tested thermistor and element. All tested good. Also tested wiring all was good no broken wires. Unplugged and reconnect plugs to heater and thermistor like it says in the manual. Put in test mode and everything was testing good. Noticed it took a while for the hot water to get warm from the line. But otherwise everything ran great. Also put in in regular cycle and couldnt get the code to pop up. ; states that autho needed
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Sartell, MN 56377
Seth
Job Details: 03/25/2022
I replaced the burned up filter board and tested the microwave. It worked but was still noisy. I replaced the capacitor and it quieted down. I tested the microwave and it is working as designed.; used 1 MICRO3 (.91MF CAPACITOR) from stock
We serviced a
GE MICROWAVE
Model JVM6175SK5SS
Near Minneapolis, MN 55406
Delton
Job Details: 03/25/2022
"Found that the magnetron thermostat cutoff is open and cut power to microwave. (2nd one this week with same issue) opens at 360 degrees. Mad magenetron to get that hot? Vent fan which is the cooling fan ohms out ok. Need to order magnetron and the magnetron thermostat cutout and schedule customer saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Sartell, MN 56377
Seth
Job Details: 03/25/2022
I replaced the corroded main board and the bubbled UI. I tested it with a rinse cycle it worked great.
We serviced a
GE MICROWAVE
Model PEB7226SF2SS
Near Corcoran, MN 55340
Phillip
Job Details: 03/25/2022
"When you start the microwave there is sparks coming from the wave guide cover. I removed the cover and found pitting and rust on the magnetron antenna and inside the guide channel. There is no way to repair the guide channel. It is not repairable. Please send in as non repairable. I added pics. ; snapped 3 QuickPics, states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM2688HWM
Near Minneapolis, MN 55424
Adam
Job Details: 03/25/2022
The drain pump was making a terrible noise and was pumping all the water out. Replaced the part under warranty but customer still had labor charge. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE REFRIGERATOR
Model GSCS3PGXCFSS
Near Plymouth, MN 55446
Matt
Job Details: 03/25/2022
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. There was a chunk of cubes holding the arm in. When I removed the ice bucket the ice maker started cycling and dropped the cubes and filled with water. Ice maker is working great."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Minneapolis, MN 55446
Matt
Job Details: 03/25/2022
"Customer complaint is, ICE MAKER WONT SHUT OFF & IT CRACKED THE BIN IT GOT SO FULL. Inspected and tested. Found the ice maker has failed and the ice bucket is cracked. Needs a new ice maker and bucket. Part numbers 5304522718 and 243297613. ; saved tckt , states that autho needed"