We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AS1
Near Buffalo, MN 55313
Phillip
Job Details:
04/15/2024
Will not fill with water to make ice. Test valve and water supply are good. Found relay stick on the board. Order main boards. ; ordrd 1 5304532629 (Board) and 1 5304531110 (Board)
We serviced a
MAYTAG COOKTOP++
Model MEC4430AAW
Near Saint Paul, MN 55128
Hyrum
Job Details:
04/15/2024
"Customer states got back to burners were not functioning, and that the indicator lamp on the machine would not turn on. Opened it up and discovered that the indicator lamp had become disconnected. Reattached it to the lens and tested. Inspected the back to burners and found that the back right burner had been improperly inserted into the socket and so I re-did that and now that one is working. Discovered that the back left burner is burnt out and measured open when I checked for continuity. This burner will need to be replaced. I asked customer if they would be comfortable installing this new burner themselves and they confirmed that they were so if we could ship this part direct to the customer that would be great. Thank you.; ordrng 1 WPW10345410 (Burner)"
We serviced a
WHIRLPOOL DRYER
Model LGQ9858PW0
Near Saint Paul, MN 55106
Hyrum
Job Details:
04/12/2024
"Customer states that they had it stopped heating suddenly. They also stated that the first thing they did was trying to clean the vent and they had it cleaned before I came out. Upon arrival discovered a blown thermal fuse on the back of the dryer. Because the customer said the ducting seemed kind of blocked, but they had it cleaned. I just went ahead and replaced the thermal fuse. Tested and the temperatures into the dryer looked right. Everything seems to be working great right now.
We serviced a
SAMSUNG DRYER
Model 0V42H5200EW/A3
Near St. Cloud, MN 56301
Brandon
Job Details:
04/12/2024
"Customer stated the unit was not heating,Disassembled and found the heat element coil had broke. Quoted the customer a new heat element, customer approved, installed new heat element, cleaned out the lint, lubed the rollers and idler pulley, cycled and tested the unit heats measured the airflow out side and had 13. 5 mph at the vent.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Annandale, MN 55302
Brandon
Job Details:
04/12/2024
"Returned, installed new board, cycled and tested had not issues."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZO
Near Saint Paul, MN 55117
Hyrum
Job Details:
04/12/2024
"Customer states it runs errors out immediately when started, and does not function. Upon arriving, started the dishwasher and could not recreate customer issue. It appeared to run just fine. Opened up the front of the machine and looked underneath. It appears that possibly a little water may have leaked and triggered the leak float at one point, but it was basically dry at this point. Tested machine and ran it for 20 mins, didnt see any leaks at this time. Informed customer of findings.
We serviced a
SPEED QUEEN DRYER
Model ADG4BRGS115TW01
Near Annandale, MN 55302
Brandon
Job Details:
04/12/2024
"Returned with the parts installed, cycled and tested the unit sounded a lot better."
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Hastings, MN 55033
Delton
Job Details:
04/12/2024
Replaced timer sent by ST. Tested and dryer is cycling heat and working good.
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Clearwater, MN 55320
Brandon
Job Details:
04/12/2024
"Returned with the board. Installed the new board, cycled and tested, unit works as it should."
We serviced a
SAMSUNG RANGE
Model NX58F5500SS/AA
Near Minneapolis, MN 55430
Hyrum
Job Details:
04/12/2024
"Went ahead and replaced the control board, igniter, and door switch at this time. Reassembled the machine and it appears to be working correctly. Everything looks great."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Elk River, MN 55330
Adam
Job Details:
04/12/2024
On arrival unit was unplugged. He plugged it in door lock his locked drain pump runs continuously. First thing I did went through whirlpool test for that air code found that its a bad pressure sensor. Replaced pressure sensor tested now. Unit unit is working properly.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Minneapolis, MN 55411
Nate
Job Details:
04/12/2024
"Replaced bad igniter and reseated the rear burner and now the cook top ignites great, and oven ignites great and got up to temp within 10 minutes."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Otsego, MN 55330
Adam
Job Details:
04/12/2024
"Customer complaint is unit not always spinning out or cycling through spin. When I put unit on a drain and spin, spin sounds good and goes to spin cycle. filled unit for water then put into spin cycle. That had a really slow drain. Removed drain holes and found bunch of, stuffing from a pillow or something similar. Removed as much as I can put unit unit through cycle. working good.
We serviced a
LG WASHER
Model WM4000HWA/01
Near Waconia, MN 55387
Adam
Job Details:
04/12/2024
Installed new board and heater. Went through two cycles and working great
We serviced a
BEKO DRYER
Model BDV7200X
Near Minneapolis, MN 55436
Nate
Job Details:
04/12/2024
Took dryer apart and replaced two bad rollers. Runs nice and quiet now.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Saint Paul, MN 55104
Delton
Job Details:
04/12/2024
Customer says the washer makes a loud bang that shakes the house. I tested all functions and was not able to replicate with the customer next to me listening to the washer as well. Went into test mode and tested all functions. Also ran quick cycle with load of towel. I was not able to replicate the noise. Also customer said the washer moves when spinning. Washer is not balanced and floor is slanted towards the floor drain. I balanced washer. Washer is working good as im here.
We serviced a
KENMORE DRYER
Model 110.70022010
Near Minneapolis, MN 55416
Delton
Job Details:
04/12/2024
"Found that thermal fuse is open but also the cycling thermostat is not cutting off power even when the temperature is above. Customer approved estimate. Replaced fuse and cycling thermostat. Tested and heat is cycling normally and timer now advances on timed and air dry. Dryer is heating and working good
We serviced a
ASKO++ DISHWASHER
Model DBI664THXXLS
Near Edina, MN 55424
Delton
Job Details:
04/12/2024
Customer said the dishwasher was seeming to be working past 2 days after she call in. I checked out dishwasher anyways and ran and checked all functions. Mechanically everything on dishwasher is working. Only thing is that i added high loop to the drain hose underneath sink so water wont backfill from garbage disposal.Tested and all functions are working as im here.
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Little Canada, MN 55109
Jess
Job Details:
04/12/2024
"Fabric softener dispenser is not dispensing the liquid into the wash cycle and water valve is occasionally noisy. square trade has provided a new dispenser assembly and water valve. Installed, tested and checks good. Was able to flush out the fabric softener during the diagnostic cycle so I know it is working again."
We serviced a
WHIRLPOOL WASHER
Model wfw6620hc0
Near Plymouth, MN 55446
Adam
Job Details:
04/12/2024
Installed new dispenser assembly from last diagnosis. Once installed tested multiple times for leaks every thing is working properly now
We serviced a
UNKNOWN REFRIGERATOR
Model DRFC 5292
Near Cold Spring, MN 56320
Brandon
Job Details:
04/12/2024
Needs a board installed.Removed the back cover and removed the old board. Found a wire harness that was damaged. Called the tech support and sent them the info on the harness need. The tech support said they would let me know when the part is getting shipped. ; saved tckt
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Saint Paul, MN 55106
Hyrum
Job Details:
04/12/2024
"Upon arrival, customer states that the machine is making a very loud grinding sound. I started the machine and as soon as the wash pump turned on, it was making a loud screeching metallic sound indicating that the wash pump has failed. Going to need to replace this pump to get the machine going. Ordered new part from day distributing and will return on Monday the 22nd.; ordrng 1 ABT72989206 (Pump)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Elk River, MN 55330
Adam
Job Details:
04/12/2024
"Customer complaint is unit is not washing dishes and its been out for three years. They had another company out there that thought it was a bad control board. They installed a control board and still no luck tested unit. Its getting power to the motor motor itself is not running as sump assembly. quoted blue book. Customer approved, ordered part and rescheduled.; ordrng 1 WPW10591570 (PUMP MODULE COMPLETE)"
We serviced a
ASKO++ DRYER STACKED++
Model 10775300
Near Falcon Heights, MN 55108
Hyrum
Job Details:
04/12/2024
441973 Dryer BeltCustomer states that dryer drum does not spin and motor just humps. Opened up the machine and discovered a broken belt. Need to replace with a new belt kit. Please order parts for me and we will return on Wednesday. Thank you. ; schdld next appmnt for 4/17 WED PM
We serviced a
SPEED QUEEN WASHER
Model LWN432SP113TW0
Near Minneapolis, MN 55427
Nate
Job Details:
04/12/2024
"Water doesnt come in very strong. Cleaned out the inlet head, and hose to the head. Cleaned valves, but didnt make a difference. Ordered new water valve. Coming back to install. ; ordrd 1 202395P (Water valve)"
We serviced a
SPEED QUEEN WASHER
Model AWN542SP111TW01
Near Minneapolis, MN 55416
Nate
Job Details:
04/12/2024
Part was. Completely broken. Have to reorder. DW can you please call Marcone and request that they send it in a box this time? It was in cheap packaging and totally mangled. Customer very displeased as am I. ; ordrd 1 37922p (Timer)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Hastings, MN 55033
Delton
Job Details:
04/12/2024
"Customer says it will make loud clanking noise though out whole wash cycle. I ran test in heavy wash with load of clothes and can hear the rotoer/gear case clattering as it agitates.I sent video to PW. I called PW and asked if we are responsible for this since its under a year old and still under manufacture date? PW is emailing the rep.Otherwise if I am repairing it I want new gearcase, clutch, slider, rotor. And 2 hours to do job. This call is 40 minutes drive time.Slider w10905025; clutch w10754448; gearcase W11449841; rotor W11260238; nut W11551646; ; saved tckt"
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FLCE7522AW3
Near Roseville, MN 55113
Jess
Job Details:
04/12/2024
"Washer very loud throughout cycle. Disconnected belt from motor and transmission so I could test these components separately to isolate the noise. With belt off, motor is not making noise but the actuator is not properly engaging fully, causing noise as the teeth are not meshing properly. When meshed properly, the transmission does not make any noise. Need to order the actuator and return on Monday the 22nd in the a.m..; ordrng 1 5304492254 (Actuator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55416
Hyrum
Job Details:
04/12/2024
"Customer states it leaks 15 minutes after we left at our last appointment. At this point, I took the door off and ran machine for about an hour. Could not find any signs of leaking. It appears that this is still related to a suing issue. Went ahead and left the door panel removed and told customer where to be looking for leaks. Put in one of the soap pods and started a cycle. Will return today And see what the customer finds to be happening.; saved tckt"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Inver Grove Heights, MN 55076
Delton
Job Details:
04/12/2024
Wont go into spin mode. Washer is sensing that it is in spin mode when basket is not actually moving at all. Needs new speed sensor or main board. Ordering part and rescheduling; ordrd 1 WH03X32158 (BELT)
We serviced a
WHIRLPOOL RANGE
Model RF265LXB 1
Near Rice, MN 56367
Brandon
Job Details:
04/12/2024
"Returned with parts, installed the broil element and found the unit still did not heat correctly, installed the new board and put back the old element, cycled and tested. The unit still heats as it should. ; ordrd 1 W10840298 (Control board)"
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Waconia, MN 55387
Adam
Job Details:
04/12/2024
Customer complaint when getting ice got some plastic junks. Found the ice bucket with the auger inside pieces broke off. Will need new ice bucket assembly Ice bucket assembly WR29X43994; saved tckt
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS117TW01
Near Minneapolis, MN 55437
Delton
Job Details:
04/12/2024
"+Replaced motor and blower wheel. Rollers and idler were fine. Tested and screeching noise is gone. Dryer is running and working good.; pckd up 1 D511629P (Motor), ordrd 1 D510139p (Blower wheel)"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8WF2
Near Wyoming, MN 55092
Jess
Job Details:
04/12/2024
"Icemaker not making ice. There was a frayed wire going to it. I repaired the red wire which is now too short. The icemaker is integrated into a shelf in the freezer and when you slide that shelf back in, the wires are too short and get in the way of the rail and get pinched and pulled. Because of this, the repaired red wire pulled out of the connector.The display in the freezer section is now flashing with dimly lit LEDs due to the broken red wire connection at the connector. Customer had a plumber come out recently, and just confirmed with them once more that they had in fact hooked up the waterline to the freezer. When I spoke with Frigidaire tech-support and cycled the ice-maker, I could not get it to fill with water although it had mechanical movement. Tech-support indicated the only way to verify anything at this point is to pull this whole unit out and check whether the water is connected, or if it is frozen in the back.Freezer display is now displaying errors CC and EE alternately and the rest of the leds on that display are now flickering dimly all the time.We will have to speak with Frigidaire and see what they recommend for this situation.; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model kdtm404ess3
Near Minnetonka, MN 55345
Adam
Job Details:
04/12/2024
"Call Sam complaint is lower spray arm, not moving. The spray arm is kind of notorious for trouble. It has lots of little gears in it, but does amazing job when its working properly. Quoted for new spray customer rescheduled and ordered part.; ordrng 1 W10860176 (SPRAY ARM)"
We serviced a
ASKO++ DRYER
Model T208CWU
Near Saint Paul, MN 55102
Hyrum
Job Details:
04/11/2024
"We removed the dryer lid, removed the power control board with the defective relay, installed the new control board with all new relays and checked the machine for function after voltage had returned."
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FLCE7522AW3
Near Plymouth, MN 55441
Nate
Job Details:
04/11/2024
Replaced bad hub and nut. Ran through a rinse and spin. Runs great now.
We serviced a
BOSCH DISHWASHER
Model SHP68T55UC/01
Near Saint Paul, MN 55105
Hyrum
Job Details:
04/11/2024
"We moved the DW from underneath the counter. Removed the defective power control board and installed the replacement board. Once power was restored to the machine, we began a wash cycle to check for leaks and proper function. The machine calibrated itself and began washing successfully, the leaking problem has been solved."
We serviced a
LIEBHERR++ REFRIGERATOR
Model CBS 1360
Near Saint Paul, MN 55116
Hyrum
Job Details:
04/11/2024
"I removed the defective door piston from the upper hinge assembly and installed the new piston, tested the door to see that it closes on its own now. Closes like new."
We serviced a
GE DRYER
Model GTDP180ED0WW
Near Minneapolis, MN 55437
Delton
Job Details:
04/11/2024
"Found that belt is broken and glides are worn out. Customer approved estimate for glide kit. Replaced kit and cleaned out inside dryer of lint build up. tested and dryer is tumbling, heating, and working good.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW1
Near Minneapolis, MN 55438
Delton
Job Details:
04/11/2024
Disconnected dryer vent and heat is cycling good. I attach vent and heat spikes. I checked outside vent and found that the vent goes underneath deck with no access to vent. Vent will need to be cleaned.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55416
Hyrum
Job Details:
04/11/2024
"Customer is concerned that water seems to be leaking out of the bottom of the DW. The customer added a packet of DW soap and started a wash cycle, water didnt leak during filling and water didnt leak during draining. The DW drained and filled three times without leaking. Adjusted the front legs so that the front is sloped towards the back."
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Saint Michael, MN 55376
Adam
Job Details:
04/11/2024
PR diagnosed bad compressor. Verified complaint removed old compressor and dryer. Installed new compressor and dryer leaked tested. Everything was good vacuumed then refilled. Tested unit unit unit working properly again explained that I could take 24 hours to cool and 48 hours to make ice again. Before it was already dropped 15?
We serviced a
LG WASHER
Model wm3770hva
Near Minnetonka, MN 55345
Adam
Job Details:
04/11/2024
Customer complaint unit wasnt draining. Customer drained out the water and cleaned out the filter and found a screw inside the filter. After he cleaned it out the drain pump was still making a funny noise and wasnt draining. Disassemble unit the drain pump was bad. Quoted bluebook for new drain pump. Customer approved. install new drain pump tested multiple times to make sure unit wasnt leaking and draining properly. Everything is working correctly.
We serviced a
ELECTROLUX DRYER
Model ELFE7437AW0
Near Eden Prairie, MN 55347
Adam
Job Details:
04/11/2024
Install new control board for last diagnosis. Once installed tested multiple times and unit is working properly.
We serviced a
JENN-AIR RANGE
Model JES8850BAS
Near Woodbury, MN 55129
Hyrum
Job Details:
04/11/2024
"We removed the defective user interface and installed the user interface, verified that the repair had the desired effect, the buttons for the various functions all work like normal now.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Minneapolis, MN 55436
Nate
Job Details:
04/11/2024
"Replaced bad support rods, and used air wedges to lift up washer and get sticky rubber anti shake pads under the washer feet. Made sure it was 4 5/16 from back wall as requested by customer. Runs great now, and tub is level and centered after a spin cycle."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Minneapolis, MN 55419
Nate
Job Details:
04/11/2024
"Wash motor runs loud. Replaced wash motor. Runs great now. Stronger circulation, and quiet."
We serviced a
LG LAUNDRY CENTER++
Model WKE100HWA
Near Sartell, MN 56377
Brandon
Job Details:
04/11/2024
"Returned with part installed the new door gasket, checked for leaks. No leaks at this time."
We serviced a
KENMORE RANGE
Model 66578003801
Near Clear Lake, MN 55319
Brandon
Job Details:
04/11/2024
"Return with part, installed the board, the igniters are getting power only one of the 3 are working, customer had new igniters, installed now both ovens work as they should"
We serviced a
LG REF BUILT IN++
Model LFXS26973S/10
Near Hastings, MN 55033
Delton
Job Details:
04/11/2024
Replaced water valves and ensure all waterlines are straight and not kinked.. Tested and water is fully working and has full water pressure from dispenser. Tested both ice makers and they cycle and fully fill tray. Refrigerator is working good.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Savage, MN 55378
Delton
Job Details:
04/11/2024
"Lid lock was stuck in locked position and wont unlock. Replaced lid lock and lid strike, tested and washer now locks and unlocks. Washer runs and is working good."
We serviced a
GE DISHWASHER
Model CDT875P2N3S1
Near Ham Lake, MN 55304
Jess
Job Details:
04/11/2024
"Sump shell did not come pre-attached to rubber seal as anticipated, so only the seal was needed and replaced. The quote was adjusted (lowered) to reflect this. The left upper rail clip broke during repair. We will have another rail which includes the plastic clip sent to the customer. They are okay with installing that clip themselves. Installed new pump seal. Tested, checks good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Saint Joseph, MN 56374
Brandon
Job Details:
04/11/2024
"Customer states the unit leaking water. Found. The drain clogged up, steamed out the ice, could not get the water to go down the drain. Ended up removing the drain and using the vacuum to blow out the clog. Put back together and cleaned up the water. Checked and the unit is now draining."
We serviced a
FRIGIDAIRE COOKTOP++
Model GCCI3667AB
Near St. Cloud, MN 56301
Brandon
Job Details:
04/11/2024
"Returned with harness, installed the harness and now the unit turns on as it should. The unit still does not recognize the pans. Called the Tech line Spoke with Russ case number 87175834 Russ had me switch the jumpers on the left and right board. Cycled and tested all the burners worked except the center dual element. Did some troubleshooting and was informed the center generator board was the issue. Called and got approval for all 3 parts . changed the generator board, still the center burner is not working. Suspect the issue is the part number 357249669 the large burner. ; O-emld tckt"
We serviced a
LG REFRIGERATOR
Model LFX25973D
Near Maple Grove, MN 55311
Nate
Job Details:
04/11/2024
Fresh food is 50 and freezer is 56. I took off evaporator cover and only initial section of inlet is frosted. Rest of evaporator is room temp. Tried to pull out fridge to get amp draw on compressor but it has a very short copper waterline that doesnt allow me to pull out fridge. Lots of mineral deposit around connection to water valve. Im concerned if I disconnect the line that it will leak when I reconnect. Customer doesnt have a receipt. They didnt purchase fridge. They will call and plead with LG to have them cover the compressor. Can someone call them with a quote for the compressor replacement? ; O-emld tckt
We serviced a
LG REFRIGERATOR
Model LMXS28626S/08
Near Zimmerman, MN 55398
Adam
Job Details:
04/11/2024
"Customer complaint is water leaking out of refrigerator door. Disassembled to get water valve tested unit and found that the water spraying out of the reservoir where hooks into will need reservoir assembly. I cannot pull up the exact model number please verify part number to make sure its correct. I had to look at a different unit, but it looks like its the same. Please verify before ordering. AJL72911502 water tank; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Minneapolis, MN 55416
Delton
Job Details:
04/11/2024
"Upon further inspection found that it was bad control board, had small burn spot on board. Replaced control board, tested and dishwasher is running and working good. Cheaper quote than UI.; saved tckt , states that autho needed"
We serviced a
SUBZERO++ REF BUILT IN++
Model 532SS
Near Arden Hills, MN 55112
Hyrum
Job Details:
04/11/2024
"The customer is concerned that their fresh food door gasket has worn out and the fresh foods door doesnt move smoothly. The door gasket has fallen apart and the magnet doesnt meet the refrigerator cabinet, the lower fresh foods door hinge and closing cam have worn out over years of service.We need a new fresh food door gasket, lower door hinge and lower door hinge closing cam. Please research the parts Abe contact the customer with an estimate, pictures of required parts attached.; saved tckt"
We serviced a
LG WASHER
Model WM3670HWA
Near Maple Grove, MN 55369
Adam
Job Details:
04/11/2024
Customers complaint unit not draining. They cleaned the filter and line. Still no luck. Drain pump making loud noise. Disassembled and found drain pump is bad. Quoted blue book. Replaced pump. Tested multiple times for leaks and draining properly. Unit is working properly now. Also customer had top and back off. Reassembled that also for customer; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
LG WASHER
Model WD200CV
Near Minneapolis, MN 55436
Adam
Job Details:
04/11/2024
Installed new door from last diagnosis. Once installed tested made sure seal was good. Unit is working properly now.; saved tckt
We serviced a
KENMORE DISHWASHER
Model 665.12793K311
Near Saint Paul, MN 55106
Hyrum
Job Details:
04/11/2024
"Customer is concerned that water appears to be leaking out of the DW and onto her basement ceiling. We turned on a rinse cycle and found water dripping down the diverter motor and onto the floor, the seal surrounding the motor is defective and will require replacement. Ordered new assembly and will make repairs on Tuesday, April 16th.; ordrd 1 WPW10457989 (Sump assembly)"
We serviced a
FISHER PAYKEL++ DRYER
Model DG62T27DW2
Near Wayzata, MN 55391
Nate
Job Details:
04/11/2024
"Needs new bearing kit and belt. I cant locate any parts for this. Would someone be able to find and order the belt and bearing kit, and schedule for 2 time slots? Also, I let them know that the gas line behind dryer is totally crimped/kinked. And vent has fallen apart. Lots of lint behind it. ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS3
Near Saint Paul, MN 55104
Jess
Job Details:
04/11/2024
"Range is completely dead and was tripping breaker beforehand. Stovetop works with J1 connector disconnected from Spark Module board. Went to Dey and picked up/ replaced spark module board. Same issue right afterwards, where it tripped the breaker. then, I disconnected the leads going to the gas valve, reconnected J1, and the screen came on for a split second before once again tripping the breaker. Need to order a new gas valve and new spark module and return to the customers house next week with Phil to install the parts. If the parts do not work, Phil said we would not charge anything additional above and beyond the trip fee that was already paid for me to come out today.* Office please contact customer and try and schedule them for me and Phil to go out on next week Friday. I will order these parts myself and have them shipped to me over the weekend so I have them (hopefully).; schdld next appmnt for 4/19 FRI !"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPSS2677RF1
Near Chanhassen, MN 55317
Nate
Job Details:
04/11/2024
Icemaker stopped making ice after power outage. Found the thermistor cord wrapped around icemaker and icemaker motor is dead. Quoted for new Icemaker. Coming back to install. 243297613; ordrd 1 243297613 (Icemaker)
We serviced a
BOSCH COOKTOP++
Model NET9652UC
Near Saint Paul, MN 55127
Jess
Job Details:
04/11/2024
"Cooktop is flashing F4 constantly and is completely unresponsive. Customer turned off unit at the breaker for several minutes to try and see if he could force it to reset and start operating normally again. However, this did not help and it just continues to flash F4. I have ordered the main control module and will return on Friday, April 19th with Phil to install it. ; ordrd 1 00449808 (Main control module)"
We serviced a
BOSCH DISHWASHER
Model SHE3ARF2UC/07
Near Mendota Heights, MN 55118
Delton
Job Details:
04/11/2024
Found that the drain line is cracked. Drain hose needs to be replaced. Customer approved estimate. Ordering part and rescheduling.; schdld next appmnt for 4/16 TUE !
We serviced a
GE REFRIGERATOR
Model GFE28GYNGFS
Near St. Cloud, MN 56304
Brandon
Job Details:
04/11/2024
"Customer states the unit was not cooling, customer plugged the unit in before I arrived and the unit is working. Plugged in the module. Found there was a few codes one for freezer fan feedback, and for a thermistor feed back issue. Customer stated the unit all of a sudden stopped cooling one day, the compressor was clicking but not coming on. I suspect the main board Called tech support spoke with Bob case number 12743770. Bob said to replace the main board ; ordrd 1 WR55X38248 (Main board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Clear Lake, MN 55319
Brandon
Job Details:
04/11/2024
"Customer states the unit is not cooling, removed the freezer shelfs, found the evaporator was completely iced over. Ran diagnostics on the thermister and defrost heater, found the heater not heating up. Tests the thermister at the board found it below specs at the current temperature of the freezer, steamed out the freezer and found the one wire burnt on the heat element . Quoted customer a new sensor, the updated sensor clip and defrost heater and the customer approved. ; ordrd 1 W11546684 (Clip) and 1 W11650662 (Heater assembly) and 1 WPW10384183 (Thermistor)"
We serviced a
BEKO DISHWASHER
Model DDT39434X
Near Apple Valley, MN 55124
Delton
Job Details:
04/11/2024
Dishwasher wont drain. Found that there is no power to drain pump. Called Beko and they said for this model the power goes through the wash motor to the drain pump. Because of that need to order several parts. Cant find all parts in stock. Also schedule 2 hours for return trip repair.Customer is not happy and wants it replaced. They will call Warner Stallion and talk to them otherwise. Please find these parts and contact customer before we order parts and ensure that she wants this repaired before we order parts.Also we need the sticker train cosmetic piece which is cant find part number for.wash motor 1762650300; main board 1514601040; drain pump 1736370100; door lock 1750900300; saved tckt
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Cottage Grove, MN 55016
Hyrum
Job Details:
04/10/2024
"Customer is concerned that the bake function on her range isnt maintaining the correct temperature for the entire process of cooking her food. We set a digital thermometer inside the oven and preheated to a set temperature, the temperature did fluctuate up and down but the average reading was the set value. We instructed the customer about how her oven works and some strategies to try so that door can achieve better results with her food."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TSC
Near Apple Valley, MN 55124
Delton
Job Details:
04/10/2024
"Replaced glass cooktop, tested and cooktop is working good."
We serviced a
LG DRYER
Model DLEX7177WM
Near Cold Spring, MN 56320
Brandon
Job Details:
04/10/2024
"Customer stated the unit was making noise.Disassembled and found 2 of the drum rollers were locked up. Customer approved replacement of the belt, rollers, and idler pulleys. Cleaned out the unit, replaced the belt, rollers and idler, cycle and tested the unit is running as is should"
We serviced a
MAYTAG RANGE
Model MGT8775XS00
Near Chanhassen, MN 55317
Adam
Job Details:
04/10/2024
Left front burner not working whole valve is bent knob is right. Was here last year to replace the left rear valve because it was seized this is a different valve. Installed new valve test multiple times for leaks of bubble solution. Everything now is working properly.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near St. Cloud, MN 56303
Brandon
Job Details:
04/10/2024
"Customer states there is an issue with the door latch. Found the issue is the front panel and bulkhead are bent in the middle. This is causing an issue with the door making contact. Informed John of the issue and suggested the only thing I could do is reverse the door so the switch would be on the hing side and not the latch side. John approved the repair and a clamp for the hose. ALL GOOD.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US/AA
Near Maple Grove, MN 55369
Nate
Job Details:
04/10/2024
Dishwasher leaked and gave the overflow error. They unplugged it and let it sit for a couple days and now it is totally dry by itself. The only evidence I saw of leaking looked like it wouldve come from underneath the seal going around the perimeter of the sump assembly. I used a special sealant around that and told them to give it 24 hours to totally cure.
We serviced a
SAMSUNG REFRIGERATOR
Model RSG307AAWP/XAA
Near Saint Paul, MN 55106
Hyrum
Job Details:
04/10/2024
"Verified customer concern about the lack of cold air in the refrigerator. Entered the sealed system on the compressor service port and found the low side in vacuum, indicating a high side leak. The freezer evaporator had no frost at all, fresh food had a small amount of frost. Added refrigerant to check for visual evidence of leakage but couldnt find any, tells us that the leak is inside the cabinet and cant be reached for repair. Added refrigerant may produce cold air for a small amount of time.
We serviced a
GE REFRIGERATOR
Model GNE29GGHCWW
Near Rogers, MN 55374
Nate
Job Details:
04/10/2024
Freezer is -5 and ff is 56. Plugged in newfi and found that evaporator fan hasnt run for a few days. Found a bad fan. Streamed out evaporator and replaced fan. Fan runs great now. Drain line in ff section was also iced up. Steamed that out. Drains great now.
We serviced a
BOSCH DISHWASHER
Model SHP878ZD5N/01
Near Minneapolis, MN 55406
Hyrum
Job Details:
04/10/2024
"Customer is concerned that their dishwasher repeatedly stops running because of a water tap error code. The resistance of the DW motor windings measured at expected levels but a loose harness was found. Once the harness was secured, the DW operated like normal. We tested the machine and it is in good, working order. Reinstalled the DW"
We serviced a
SPEED QUEEN DRYER STACKED++
Model ATEE9ASP176TW01I
Near Maple Grove, MN 55311
Nate
Job Details:
04/10/2024
"Complaint is its not drying. I ran it, it heats great. Vacuumed out lint inside, and inside bulkhead. Made sure that the vent behind it is clean. Everything works well.
We serviced a
LG REFRIGERATOR
Model LFC20770STB/01
Near St. Cloud, MN 56304
Brandon
Job Details:
04/10/2024
"Returned with the part, installed the door flap, cycled and tested"
We serviced a
LG REFRIGERATOR
Model LFX25978SW/00
Near Elk River, MN 55330
Adam
Job Details:
04/10/2024
customer complaint is unit not cooling. a new compressor. Verified complaint and installed new compressor found out of oil in the system. Flushed it all nitrogen once it was all cleaned out. Install new compressor and dryer. Pressure tested and vacuumed. Filled with the correct amount of 134. Unit is now cooling properly explained customer could take 24 hours to cool
We serviced a
FRIGIDAIRE DRYER
Model FARE4044MW1
Near St. Cloud, MN 56303
Brandon
Job Details:
04/10/2024
"Returned with the heat element, installed heat element vacuumed out the unit, lubed up all the drum rollers. Reassembled cycled and tested the unit heated as is should. Checked the outside vent and its at 13.5 mph lots of debris in the vent informed the customer it could use a cleaning. Customer will clean"
We serviced a
ELECTROLUX DRYER
Model EFME627UTT1
Near Sartell, MN 56377
Brandon
Job Details:
04/10/2024
"Returned with the part, installed the board and the wire harness the board came with, cycled and tested, the unit worked as it should"
We serviced a
WHIRLPOOL WASHER
Model LA5578T
Near Roseville, MN 55113
Jess
Job Details:
04/10/2024
"Unit unable to spin out. Needs clutch and motor coupling. Also, transmission is just barely starting to leak and I pointed that out to the customer. He decided he just wanted to replace the clutch and motor coupling for now because of the added expense and he is moving soon and just wants it to work. Washer now cycles properly and runs good. Job complete.
We serviced a
SPEED QUEEN DRYER STACKED++
Model ATEE9ASP176TW01
Near Maple Grove, MN 55311
Nate
Job Details:
04/10/2024
"Replaced two bad rollers and a bad belt. Vacuumed out dryer. Runs great now.
We serviced a
GE RANGE
Model JB655SK7SS
Near Minneapolis, MN 55401
Nate
Job Details:
04/10/2024
Replaced bad main pcb. Works great now.
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5000GW/A
Near Minneapolis, MN 55413
Nate
Job Details:
04/10/2024
Running loud. Found two bad support rollers. Cleaned off shafts and replaced rollers. Vacuumed out a ton of lint and cleaned up the other two roller shafts. Runs great now.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Minneapolis, MN 55403
Nate
Job Details:
04/10/2024
"Replaced valve that had a lot of sediment in it. I turned on the cold water when the waterline was disconnected from the washer and water just trickles out. Told them they will need to have a plumber fix that, possibly a bad water valve shut off. Washer itself is good now though."
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Minneapolis, MN 55436
Delton
Job Details:
04/10/2024
Customer says washer will intermittently start and fill the tub with clothes but then not advance and he thinks the status lights will blink. Machine will then be unresponsive and customer cant get the washer to advance or drain out the water.I tested washer with load of clothes that he said causes the problem frequently; washer is working good as im here. No errors and all functions are working. I explained to customer that when the problem happens again to take a video on his phone because which lights and how many times they blink is an error code that will help us know what failed. I showed customer how to cancel and drain out the water for future use and if the problem keeps happening to take a video and call us back so we know what the issue is.
We serviced a
LG RANGE
Model LRG3061ST/01
Near Minneapolis, MN 55408
Delton
Job Details:
04/10/2024
"Found that the igniter is weak and not turning on gas, causing the F9 error. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.
We serviced a
ASKO++ DISHWASHER
Model 44256301
Near Minneapolis, MN 55413
Hyrum
Job Details:
04/10/2024
Customer is concerned with the F10 error code that appeared on the display screen. The drain pump was running on arrival and the error code was audible.700423 heater seal427450 pressure hoseOffice will need to research part and labor costs and reach out to the customer to go forward with repairs or not. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near St. Cloud, MN 56301
Brandon
Job Details:
04/10/2024
"Customer states the unit is not draining.Vacuumed out the drain, removed the pump and found debris is the pump. Cycled and tested found the lower spray arm not working, the pump is runing, customer approved replacement of the deverter motor ; ordrd 1 W10537869 (Diverter motor)"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Otsego, MN 55330
Adam
Job Details:
04/10/2024
Customers complaint as making a loud winding noise during operation. Verified complaint found that the motor itself is going out. This has a 10 year warranty on direct drive motor. Quoted customer for motor assembly and labor. He said hes gonna see if he can get LG to cover the motor and let us know.; eml tckt failed
We serviced a
LG WASHER
Model WD200CV
Near Otsego, MN 55330
Adam
Job Details:
04/10/2024
"Customer complaint is doors broken, and the unit was leaking. Customer said it was leaking around the door before the door broke themselves. Reinstalled door the best I could tested all our features only spot. I was getting to leak around the door itself quoted for a new door assembly into install customer approved, ordered part and rescheduled customer.; ordrng 1 AGM75369502 (DOOR ASSM)"
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near Minneapolis, MN 55424
Delton
Job Details:
04/10/2024
"Found that there is a slow leak from filter housing. Customer approved estimate, ordering part and rescheduling.; ordrd 1 4874970100 (Filter housing)"
We serviced a
ASKO++ DISHWASHER
Model D5554
Near Minneapolis, MN 55439
Delton
Job Details:
04/10/2024
"Upper rack is getting stuck in the pipe for the upper spray arm. Plastic pieces worn and would need to replace divider 428791; guide 700385; door gasket 700310Cant find parts in stock. Please search parts and contact customer with estimate.; saved tckt , states that autho needed"
We serviced a
MAGIC CHEF RANGE
Model 31JN-3KK
Near Sartell, MN 56377
Brandon
Job Details:
04/10/2024
"Customer stated the oven was not heating. Cycled and tested found the igniter not working correctly, quoted the customer customer a new igniter and customer approved. Replaced the igniter, cycled and tested the oven works correctly as it should ; saved tckt"
We serviced a
ELECTROLUX DRYER
Model ELFG7537AT1
Near Wyoming, MN 55092
Jess
Job Details:
04/10/2024
"Gas dryer takes very long time to dry on Towels cycle and is a bit noisy during operation. Spoke with tech support and ran unit through diagnostics as well as performed a factory reset to the control board. There were no error codes or defective parts relating to this particular issue. I took temps from both timed dry and towel dry with temps appearing normal for both cycles. Recommend using Timed Dry on High Heat at Max Dry level which bypasses the auto-dry feature.* Rollers and idler pulley are causing some noise and should be replaced. Needs rollers x 4, part # 5304523152 and idler pulley, part # 134793511Scheduled a return visit this upcoming Wednesday with Phil to install the rollers and idler pulley.; schdld next appmnt for 4/17 WED !"
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Minneapolis, MN 55423
Nate
Job Details:
04/10/2024
Replaced bad baffle. Used new screws and washers. On nice and secure now. ; schdld next appmnt for 4/16 TUE !