We serviced a
MAYTAG DISHWASHER
Model MDB6600AWW
Near Maple Grove, MN 55311
Phillip
Job Details: 03/21/2022
I verified the latch handle was broken. I replaced latch assembly. Its working good. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Otsego, MN 55301
Phillip
Job Details: 03/21/2022
I replaced the ice maker kit and ice bucket. I ran the test cycles and its all good. No issues.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4800XQ
Near Hopkins, MN 55305
Adam
Job Details: 03/21/2022
Unit was intermittent running if you moved the timer. Found the timer was faulty and need to be replace. Also checked the rollers and idler for customer and they looked good and oiled them. Let Dave know it needs timer. He said he is going to check and see if they have a dryer that they can grab parts off and let us know. If he calls back to schedule will need to order WP3979618 TIMER if he doesnt have one before rescheduling
We serviced a
BOSCH DISHWASHER
Model SHX84AAF5N/27
Near Apple Valley, MN 55124
Delton
Job Details: 03/21/2022
"Replaced soap dispenser, tested and it dispenser opens and is working good."
We serviced a
GE REFRIGERATOR
Model CZS22MP2NES1
Near Chanhassen, MN 55317
Adam
Job Details: 03/16/2022
Was making a rattling noise when the fan would kick in. Found that it was the plug behind the ice maker it did have the foam tap like the bulletin side but now was rattling on the cover so put some tap on the cover and now no more vibration noise. Just used foam tape no part replacement
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Waconia, MN 55387
Adam
Job Details: 03/16/2022
Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS03
Near Cold Spring, MN 56320
Seth
Job Details: 03/16/2022
Customer complaint shes noticed and dripping coming from her refrigerator. Upon arrival inspection I have found a built in KitchenAid 48 inch fridge. There were two active trips coming from the lower section of the body through the liner. I looked inside both fresh food and freezer sections and found the source of water was on the fifth shelf of the FF section. There was a tray of freshly baked something and a live head of lettuce that was the source. The water transferred down the shelves through the back of the fresh food section and made its way into the liner where the outer stainless steel tucked into the liner at the bottom of the fresh food section. I dried it thoroughly and watched for 10 minutes. The leak ceased once the source was identified and cleaned. The fridge is now fixed. I cycled the ice maker and it harvested perfect. No leaks.
We serviced a
GE REFRIGERATOR
Model GTE21GSHFSS
Near Monticello, MN 55362
Seth
Job Details: 03/16/2022
FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/16/2022
Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 03/16/2022
The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Plymouth, MN 55447
Phillip
Job Details: 03/16/2022
The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.
We serviced a
GE DISHWASHER
Model PDT785SYN5FS
Near Farmington, MN 55024
Delton
Job Details: 03/16/2022
"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFW850SSN1WW
Near Plymouth, MN 55446
Phillip
Job Details: 03/16/2022
The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.
We serviced a
KENMORE RANGE- GAS
Model 362.7556891
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT START. Inspected and tested. Dishwasher turned on and ran great. I drained it and then it wouldnt start. The start light just flashes. In service mode the door switch fails. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
Found the igniter failed again. Replaced igniter tested multiple times with the customer and never got any gas smell. Used 12400035 from truck stock; used 1 12400035 (IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
undefined; schdld next appmnt for 3/18 FRI !
We serviced a
GE MICROWAVE
Model PEB7227DL3BB
Near Corcoran, MN 55340
Phillip
Job Details: 03/16/2022
The microwave would not heat. I verified the issue was the magnetron. I replaced the magnetron and now it heats good and normal sounds only.
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/16/2022
The customer said that after a burner has been on for a while like 20 minutes. The ignitors will spark and the flame goes out. After checking and testing what I can Im pretty sure the issue is with the module. I advised the customer I will start with the module but it could be something else. Im ordering the module from Dey. ; ordrd 1 WP8286829 (Module)
We serviced a
MAYTAG MICROWAVE
Model MMV4205AAW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Customer says that when it was working it was really loud but it worked. Now turntable turns but is quieter and not heating. Found that cooling fan is rattling loudly as well as control board is not sending power to transnformer. Also the top vent grille plastic tabs are cracked and is loose and falls off. Control board 53001756; fan motor 53001650; fan blade 53001252; vent grille 53001529; saved tckt"
We serviced a
GE STACKED WASHER
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Replaced agitator, tested and is working good. Informed customer to follow user manual settings wash cycles to avoid any damage to clothing."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT LATCH. Inspected and tested. Found the door latch is broken. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
MAYTAG WASHER TOP LOAD
Model A190
Near Minneapolis, MN 55422
Matt
Job Details: 03/16/2022
"Customer complaint is, MADE A SOUND DURING THE SPIN AND STOPPED, HOT MOTOR AND WIF OF SMOKE. Inspected and tested. Found the transmission has failed. Transmission is NLA."
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Eagan, MN 55122
Delton
Job Details: 03/16/2022
"Found that the dryer is making loud squealing, rollers, idler wheel are worn out. Also customer said clothes catching in lint trap, plastic is warped, must of got too hot at one point and is warped now can snag clothes. Door catch is broken so hard to close door. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10547292 (Pulley) and 1 349241t (Rollers) and 1 Wpw10111905 (Door catch) and 1 W11117302 (Grill)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/16/2022
The ice maker was not cycling on its own. I replaced the ice maker. The new ice maker filled. I advised the customer to dump the first couple batches of ice.
We serviced a
THOR RANGE- GAS
Model HRG3618U
Near Minneapolis, MN 55421
Nate
Job Details: 03/16/2022
"Replaced two bad burners, also needs new ignitor. DW is looking for that part. Replaced bad gas valve, that ignites great now. Customer asked if we could find part number for door gasket. DW said he will look for that too.DW can you add parts to this record that I replaced? Gas valve, and two front burner assemblies.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Minneapolis, MN 55413
Nate
Job Details: 03/16/2022
Doesnt run. Control board blinking. Ordered new main PCB Wd21x27138 and UI board WD27X27021. DW ordered them for me. Install main PCB first. Coming from encompass. ; schdld next appmnt for 3/25 FRI !
We serviced a
LG DISHWASHER
Model LDT77797ST
Near Saint Paul, MN 55116
Nate
Job Details: 03/16/2022
"dishwasher has been having issue where it fills up with nasty water. I found the drain line was not looped up at all. Theres also a slow drain down the kitchen sink. I recommended getting the kitchen sink plumbing cleaned, and I looped the drain line up as high as I could. There is not much drain line to work with. When I was getting ready to go the customer mentioned that sometimes the dishwasher is flaky and it wont start or it will stop. Found a failing control board and quoted the customer for that."
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1WW
Near Bloomington, MN 55437
Nate
Job Details: 03/16/2022
Not running. Replaced a bad board. Runs great now.
We serviced a
LG DRYER- GAS
Model DLG2524W
Near Minneapolis, MN 55441
Nate
Job Details: 03/16/2022
"Not heating. Found the old fuse that tripped that LG recommends replacing with the improved fuse. Replaced fuse and bad belt, cleaned out lint and oiled rollers. Runs great now.; used 1 6931EL3003D (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ0
Near Elk River, MN 55330
Matt
Job Details: 03/16/2022
"Customer complaint is, SOUNDS LIKE SHOES ARE IN THE DRYER- LOUD THUMPING. Inspected and tested. Found a screw in the front felt glide. Removed screw and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Golden Valley, MN 55416
Nate
Job Details: 03/16/2022
Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)
We serviced a
GE REFRIGERATOR
Model CZS22MP2NES1
Near Chanhassen, MN 55317
Adam
Job Details: 03/16/2022
Was making a rattling noise when the fan would kick in. Found that it was the plug behind the ice maker it did have the foam tap like the bulletin side but now was rattling on the cover so put some tap on the cover and now no more vibration noise. Just used foam tape no part replacement
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Waconia, MN 55387
Adam
Job Details: 03/16/2022
Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS03
Near Cold Spring, MN 56320
Seth
Job Details: 03/16/2022
Customer complaint shes noticed and dripping coming from her refrigerator. Upon arrival inspection I have found a built in KitchenAid 48 inch fridge. There were two active trips coming from the lower section of the body through the liner. I looked inside both fresh food and freezer sections and found the source of water was on the fifth shelf of the FF section. There was a tray of freshly baked something and a live head of lettuce that was the source. The water transferred down the shelves through the back of the fresh food section and made its way into the liner where the outer stainless steel tucked into the liner at the bottom of the fresh food section. I dried it thoroughly and watched for 10 minutes. The leak ceased once the source was identified and cleaned. The fridge is now fixed. I cycled the ice maker and it harvested perfect. No leaks.
We serviced a
GE REFRIGERATOR
Model GTE21GSHFSS
Near Monticello, MN 55362
Seth
Job Details: 03/16/2022
FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/16/2022
Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 03/16/2022
The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Plymouth, MN 55447
Phillip
Job Details: 03/16/2022
The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.
We serviced a
GE DISHWASHER
Model PDT785SYN5FS
Near Farmington, MN 55024
Delton
Job Details: 03/16/2022
"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFW850SSN1WW
Near Plymouth, MN 55446
Phillip
Job Details: 03/16/2022
The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.
We serviced a
KENMORE RANGE- GAS
Model 362.7556891
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT START. Inspected and tested. Dishwasher turned on and ran great. I drained it and then it wouldnt start. The start light just flashes. In service mode the door switch fails. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
Found the igniter failed again. Replaced igniter tested multiple times with the customer and never got any gas smell. Used 12400035 from truck stock; used 1 12400035 (IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
undefined; schdld next appmnt for 3/18 FRI !
We serviced a
GE MICROWAVE
Model PEB7227DL3BB
Near Corcoran, MN 55340
Phillip
Job Details: 03/16/2022
The microwave would not heat. I verified the issue was the magnetron. I replaced the magnetron and now it heats good and normal sounds only.
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/16/2022
The customer said that after a burner has been on for a while like 20 minutes. The ignitors will spark and the flame goes out. After checking and testing what I can Im pretty sure the issue is with the module. I advised the customer I will start with the module but it could be something else. Im ordering the module from Dey. ; ordrd 1 WP8286829 (Module)
We serviced a
MAYTAG MICROWAVE
Model MMV4205AAW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Customer says that when it was working it was really loud but it worked. Now turntable turns but is quieter and not heating. Found that cooling fan is rattling loudly as well as control board is not sending power to transnformer. Also the top vent grille plastic tabs are cracked and is loose and falls off. Control board 53001756; fan motor 53001650; fan blade 53001252; vent grille 53001529; saved tckt"
We serviced a
GE STACKED WASHER
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Replaced agitator, tested and is working good. Informed customer to follow user manual settings wash cycles to avoid any damage to clothing."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT LATCH. Inspected and tested. Found the door latch is broken. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
MAYTAG WASHER TOP LOAD
Model A190
Near Minneapolis, MN 55422
Matt
Job Details: 03/16/2022
"Customer complaint is, MADE A SOUND DURING THE SPIN AND STOPPED, HOT MOTOR AND WIF OF SMOKE. Inspected and tested. Found the transmission has failed. Transmission is NLA."
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Eagan, MN 55122
Delton
Job Details: 03/16/2022
"Found that the dryer is making loud squealing, rollers, idler wheel are worn out. Also customer said clothes catching in lint trap, plastic is warped, must of got too hot at one point and is warped now can snag clothes. Door catch is broken so hard to close door. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10547292 (Pulley) and 1 349241t (Rollers) and 1 Wpw10111905 (Door catch) and 1 W11117302 (Grill)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/16/2022
The ice maker was not cycling on its own. I replaced the ice maker. The new ice maker filled. I advised the customer to dump the first couple batches of ice.
We serviced a
THOR RANGE- GAS
Model HRG3618U
Near Minneapolis, MN 55421
Nate
Job Details: 03/16/2022
"Replaced two bad burners, also needs new ignitor. Replaced bad gas valve, that ignites great now. Customer asked if we could find part number for door gasket. DW said he will look for that too. Gas valve, and two front burner assemblies.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Minneapolis, MN 55413
Nate
Job Details: 03/16/2022
Doesnt run. Control board blinking. Ordered new main PCB Wd21x27138 and UI board WD27X27021. DW ordered them for me. Install main PCB first. Coming from encompass. ; schdld next appmnt for 3/25 FRI !
We serviced a
LG DISHWASHER
Model LDT77797ST
Near Saint Paul, MN 55116
Nate
Job Details: 03/16/2022
"dishwasher has been having issue where it fills up with nasty water. I found the drain line was not looped up at all. Theres also a slow drain down the kitchen sink. I recommended getting the kitchen sink plumbing cleaned, and I looped the drain line up as high as I could. There is not much drain line to work with. When I was getting ready to go the customer mentioned that sometimes the dishwasher is flaky and it wont start or it will stop. Found a failing control board and quoted the customer for that."
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1WW
Near Bloomington, MN 55437
Nate
Job Details: 03/16/2022
Not running. Replaced a bad board. Runs great now.
We serviced a
LG DRYER- GAS
Model DLG2524W
Near Minneapolis, MN 55441
Nate
Job Details: 03/16/2022
"Not heating. Found the old fuse that tripped that LG recommends replacing with the improved fuse. Replaced fuse and bad belt, cleaned out lint and oiled rollers. Runs great now.; used 1 6931EL3003D (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ0
Near Elk River, MN 55330
Matt
Job Details: 03/16/2022
"Customer complaint is, SOUNDS LIKE SHOES ARE IN THE DRYER- LOUD THUMPING. Inspected and tested. Found a screw in the front felt glide. Removed screw and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Golden Valley, MN 55416
Nate
Job Details: 03/16/2022
Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
Needed to cut a zip tie. Everything works great now.
We serviced a
THOR RANGE - ELECTRIC
Model n/a
Near Minneapolis, MN 55415
Nate
Job Details: 03/15/2022
Had a random bolt hanging down. Removed bolt that must have fallen in there at factory. Everything looks good. Missing power cord.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEWW/AA
Near Chanhassen, MN 55317
Nate
Job Details: 03/15/2022
"Piece on top that pulls door in and latches it is completely broken off, along with the hard plastic from the door itself. Needs new door. Please submit for authorization. ; saved tckt"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS8
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
"Not cooling. Customer put in a new control board today. I verified heater works and bi metal good. Steamed a ton of ice off evap. All tests pass. Customer will watch it for drips when it goes into defrost, just to confirm its defrosting, by looking under front. Runs great now."
We serviced a
LG RANGE- ELECTRIC
Model LDE4413ST/00
Near Excelsior, MN 55331
Adam
Job Details: 03/15/2022
Customer states that the unit front right burner is touchy found nothing wrong with it. It is touchy but being most common to use and the style the nubs turn easy. The timer sometimes stays on and wont turn off. When I was there couldnt get unit to act up. If acts up will Need EBR80595302 control board ordered and rescheduled. ; schdld next appmnt for 3/18 FRI !
We serviced a
GE RANGE- ELECTRIC
Model JB645RK8SS
Near Excelsior, MN 55331
Adam
Job Details: 03/15/2022
"Unit kept blowing the circuit breaker on broil. Tested in bake works just fine even up to 500 degrees and also tested all the burns on at once and bake works just fine. Broil works for a while then will blew the circuit. Unhooked the purple wire to the broil element and ran and unit worked just fine. Ordered broil element and control board; ordrng 1 WB27X42666 (Control board), ordrd 1 WB44X26638 (Broil element)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Sartell, MN 56377
Seth
Job Details: 03/15/2022
Customers complaint with the microwave is when they use it and makes a horrible noise and I was the smell of burning electronics. The noise filter board has failed. Parts are on order note this will take two hours as this model has no quick access to the filter board.; ordrd 1 5304492543 (Filter board)
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2022
Water was leaking from the wash motor and floating seal. I replaced the pump and seal that all came together. I ran and it never leaked.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7120HW0
Near Albertville, MN 55301
Phillip
Job Details: 03/15/2022
The washer is getting the f7e3 shifter error. I made sure the basket and wash plate spin free and nothing is stuck under them or on the side. I cleared the error codes before I run a test. I ran calibration and a diagnostic cycle twice. Im getting the same error every time. I tested the shifter clutch and connections just like it says to. Everything is testing good. I did find the screw that jolts the rotor on a little loose. I tightened the screw but still getting the error. I need to order the control. Main control W11419051; ordrd 1 W11419051 (Control)
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN2WW
Near Champlin, MN 55316
Phillip
Job Details: 03/15/2022
The washer will start for a few seconds then shut off and says done. I found a few error codes for the accelerometer fault. I tried to run a spin test and nothing happens. I checked the main board and accelerometer for loose connections and all is good. Please order the board and accelerometer. 61 59 9 19 WH03X33657 AccelerometerWH22X32058 main control board; states that autho needed
We serviced a
GE DRYER- GAS
Model GFD55GSSN0WW
Near Andover, MN 55304
Phillip
Job Details: 03/15/2022
The customer said the dryer heats but takes a long time to dry. The dryer vents through the roof. I tested the dryer air flow from inside and it was poor. The dryer heats up fast then cycles off fast. I pulled the vent off and now it was working good. I advised the customer the dryer is good but the dryer duct needs to be cleaned.
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/15/2022
I found the check ball was sitting in the bottom and the filter was loose. I found the filter cover was missing and all the screws are missing. Im ordering the cover and screws. ; ordrd 1 WD12X10356 (Cover inlet) and 2 WD12X10356 (Screw)s and 1 WD02X10067 (Screw)
We serviced a
KENMORE REFRIGERATOR
Model 106.545424
Near Brooklyn Park, MN 55443
Phillip
Job Details: 03/15/2022
Water was leaking from the ice mold. I replaced the ice maker. I also replaced the filter for the customer. The customer had the filter. I purged 3 pitcher full of water. I subtracted $80 from the total. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3770HVA
Near St. Louis Park, MN 55426
Nate
Job Details: 03/15/2022
"Tension springs broke and the bearing is detaching from tub. Lots of vibrating from the bad bearing, which most likely caused the springs to break and the tub to drop. Customer is going to buy a new washer."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Waconia, MN 55387
Adam
Job Details: 03/15/2022
Unit was not cooling on Friday unplugged unit and plugged back in and now everything is fine since Saturday. Compressor was drawing the correct amps. No error codes are showing also. If continues good chance needs a main control board and inverter board.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2022
"Getting leak error and drain pump is constantly running. I found that the drain line, waterline, power cord are all foamed in and cant pull out dishwasher. I informed customer that somethings might break on dishwasher as i would have to force dishwasher out to diagnosis it. Customer was aware and wanted me to proceed. I cracked dishwasher drain line but able to get dishwasher out but other hoses and power cord would have to be replaced/ripped out. Found that was leaking from motor/sump, could see water marks and wet streaks.."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF393BTPAWR/A2
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2022
Found that bearings are bad to the point that the rotor is rubbing against the stator (motor) causing it not to spin and giving the error. Due to costs to parts/repair customer declined and will purchase new one.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MAV6300AWW
Near Burnsville, MN 55337
Delton
Job Details: 03/15/2022
Timer never stops and constantly run though every cycle. Also agitates immediately even while filling. Timer is bad. Ordering part and rescheduling.; ordrd 1 Wp22003393 (Timer)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX700XL2
Near Lakeville, MN 55044
Delton
Job Details: 03/15/2022
"Found that the washer is getting bracket speed fault. Actuator is bad. Replaced actuator, tested and washer completes diagnosis and no errors. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT1101CW/00
Near Rosemount, MN 55068
Delton
Job Details: 03/15/2022
"Found that previous company replaced tub to drain pump hose and it popped off. I showed customer and explained that strong clamp had to be used because from the manufacture its glued in place as well as the spring clamp. Customer approved estimate. Added new tightened clamps, tested and no leaks. Washer is working good.; used 2 CLAMP (43263 1.75 CLAMP) from stock"
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Minneapolis, MN 55426
Nate
Job Details: 03/15/2022
"The microwave died when the customer opened the door while it was running. Microswitches were due for a replacement, and fuse blew. Replaced all, runs and heats great now.; used 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW
Near Minneapolis, MN 55419
Nate
Job Details: 03/15/2022
"Iced up behind evaporator cover. Ended up finding a bad fuse, which didnt allow heater to come on. Replaced thermistor, installed drainage kit. Needs new fuse though. Im coming back Thursday to install that. Will charge same amount as quoted.; schdld next appmnt for 3/17 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Minneapolis, MN 55417
Nate
Job Details: 03/15/2022
Water line froze up a little again. Used steamer to get water flowing again. Also recommended customer leave little dispenser light on too. Works great now.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWW00
Near Minneapolis, MN 55405
Nate
Job Details: 03/15/2022
"Not cooling in fresh food section. Has a bad evaporator fan. Ordered new one, coming back Thursday to install. ; ordrd 1 WP2315539 (Evaporator fan)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Sartell, MN 56377
Seth
Job Details: 03/15/2022
"Not starting and leaking. Parts needed 807545704 - user interface with membrane back-ordered no on hands at Frigidaire, 5304514670 - main board back-ordered no on hands at Frigidaire. Please source parts or submit to autho. Unit will need to be uninstalled as they unplugged it from the wall behind it.; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DWO
Near St. Cloud, MN 56303
Seth
Job Details: 03/15/2022
"Loud during agitating, motor is bad for sure it makes noise when you spin it by hand with the belt off. There is another noise I believe is in the gearbox but I cannot duplicate or hear it with the motor noise. W11283592 - back ordered please source. W10721967 - May fix the gearbox noise but Im not confident, I think its in the agitation gear set, spin is quiet.; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD33GASK0WW
Near Big Lake, MN 55309
Seth
Job Details: 03/15/2022
Wont heat. I checked the dryer and found the ignitor was not glowing but power was present. Parts on order.; ordrd 1 WE4X448 (Flame detector) and 1 WE04X25996 (Ignitor)
We serviced a
GE REFRIGERATOR
Model GSS23GYPECFS
Near Monticello, MN 55362
Seth
Job Details: 03/15/2022
Ordered touchup paint for the new appliance through the manufacturer.
We serviced a
KENMORE DRYER- ELECTRIC
Model 11078832700
Near Eden Prairie, MN 55346
Adam
Job Details: 03/15/2022
Door wouldnt shut. Needed to replace the door latch. The hinges also were bad. I repaired and adjusted the hinges the best I could get and now its shutting good and not putting to much pressure on the door it self; used 1 279570 (LATCH KIT) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Clearwater, MN 55320
Seth
Job Details: 03/15/2022
Freezer door not closing. This model had drawer closure mechanisms that needed to be reset. I reset them and tested. TB12-21 issue was resolved.
We serviced a
FRIGIDAIRE FREEZER
Model FFU11FK2AW3
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2022
The universal fan has to much movement in the shaft. The shaft moves forward and the fan runs the back. Im ordering the oem part. ; ordrd 1 5304436055 (Fan moto)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/14/2022
Removed control board to send for repair
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 03/14/2022
"I replaced the UI and the control board. I tested the dishwasher, it is now fixed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model B
Near Elk River, MN 55330
Seth
Job Details: 03/14/2022
Customer complaints that the button fell off their user interface and they could no longer push the button on the control board to get it to start. Upon arrival and inspection I found it needed to use it interface and a control board. Both have been discontinued. The rear main bearing has one 16th to 1/8 and sl.
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550US
Near Chaska, MN 55318
Adam
Job Details: 03/14/2022
Found the unit was making a terrible noise when first starting. Tested the drain pump and tested fine. Went through diagnostic and found during the circulation pump test it would make the noise. Found the DD31-00013B wall spray arm motor was making the noise. Ordered part and rescheduled customer ; ordrd 1 DD31-00013B (Spray arm motor)
We serviced a
GE MICROWAVE
Model CSB912P2N2S1
Near Golden Valley, MN 55422
Nate
Job Details: 03/14/2022
Microwave working fine.
We serviced a
GE DRYER- ELECTRIC
Model DWSR483EB2CC
Near Minneapolis, MN 55404
Nate
Job Details: 03/14/2022
"Dryer hums but doesnt run. I took it apart, motor is shot. Also, has a broken bearing assembly. Quoted customer for a new motor and bearing. Also showed them the extra long vent and told customer best to replace it with rigid vent, shorter vent too.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS2
Near Minneapolis, MN 55417
Nate
Job Details: 03/14/2022
Leaking from float area. Did not replace this part last time. Could do gasket or float assembly 8193506. WP8531743 is gasket. Customer is going to replace gasket themself. No trip charge.